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Address

1711 W Fullerton Ave
Chicago, IL 60614

Phone

872-233-8020

872-233-8020

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

872-233-8020

872-233-8020

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
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Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 31/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 31/mo $62
    Online only price
    Half Price Sale

    No Obligation

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    6'x7'
    Online only price
    $ 40/mo
    Online only price
    Half Price Sale
    Small 6'x7'
    • Climate Controlled
    • Upstairs/elevator
    $ 40/mo $80
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    5'x10'
    Online only price
    $ 41/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 41/mo $82
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 47/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 47/mo $94
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    Half Price Sale

    No Obligation

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    11.5'x8'
    Online only price
    $ 71/mo
    Online only price
    Half Price Sale
    Medium 11.5'x8'
    • Climate Controlled
    • Upstairs/elevator
    $ 71/mo $142
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 77/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 77/mo $154
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 99/mo
    Online only price
    2nd Month Free
    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 99/mo $132
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    8'x10'
    Online only price
    $ 104/mo
    Online only price
    2nd Month Free
    Medium 8'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 104/mo $139
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x14'
    Online only price
    $ 115/mo
    Online only price
    Half Price Sale
    Large 10'x14'
    • Climate Controlled
    • Upstairs/elevator
    $ 115/mo $230
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x18'
    Online only price
    $ 152/mo
    Online only price
    Half Price Sale
    Large 10'x18'
    • Climate Controlled
    • Upstairs/elevator
    $ 152/mo $304
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 168/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 168/mo $336
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 337/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Climate Controlled
    • Upstairs/elevator
    $ 337/mo $450
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Lincoln Park Storage Units Near I-90

Lincoln Park Public Storage is the place to go for customers looking for self storage on Chicago's North Side.
Just off of the Kennedy Expressway, on the south side of Fullerton Avenue, a few blocks from Ashland Avenue and Clybourn Avenue, this facility offers a wide selection of climate controlled storage units in all shapes and sizes.
Indoor storage units provide customers with entry from an interior corridor, while a handful of outdoor storage units allow customers to pull a vehicle right up and easily load or unload.
A 5x5 storage unit is a great way to keep everything needed for a fun day out at Wrightwood Park in one place, including sports gear, backpacks, running shoes and other recreational items.
Businesses along both sides of the Chicago River can use a 5x15 storage unit to easily hold extra office furniture and supplies, or unload the entire office into a larger 10x30 storage unit during a relocation.
Open 7 days a week, the rental office also has moving supplies available for purchase, including moving boxes, packing tape, bubble wrap and furniture bags.
A neighborhood full of families – young and old – and an ideal spot for professionals to lay down roots with downtown just a few miles away, life in Lincoln Park is full of energy – but sometimes, it's not always full of extra space. When things get tight, call on this Public Storage to provide an affordable storage solution throughout the year.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 272)

February 21, 2024
Google Public Storage Dana Jakubco
Wonderful and swift experience! Bill was great!
February 16, 2024
Google Public Storage Sandro Ciurcina
Bill Number 1 for the move
February 15, 2024
Google Public Storage Brooke Abney
Tiffany was the best!! Super helpful and quick! 5 stars!
February 10, 2024
Google Public Storage Jermaine walker
Exceptional service at this public storage location! Manager Bill goes above and beyond to assist customers. His helpfulness and professionalism make storing belongings here a breeze. Highly recommended!
January 19, 2024
Google Public Storage Sev T
Marshawna was amazing thanks for the perfect customer service!you rock girl!! Move in process easy and painless.
January 16, 2024
Google Public Storage Ajoy Kapila
I had finished transferring between two units and there were questions on price differences and credits that needed clarification and resolution. Bill helped with both and figured the best way forward. Thanks Bill!
January 13, 2024
Google Public Storage Russell Greenblatt
Fast, good, courteous service from location management (especially Bill). I'm a happy customer
December 13, 2023
Google Public Storage Too Strong
Bull helped me with my move in. Amazing service.
December 12, 2023
Google Public Storage John Jamis
Bill made it very easy for me with all stuff. Thanks for making it such good experience! He was very helpful coaching me with the app.Thanks Bill!!!
December 9, 2023
Google Public Storage Keith Lehuta
Bill was very helpful with move-in
October 28, 2023
Google Public Storage Adam
Bill hooked me up with a great space - larger than I wanted at the same price 🙌🏻
October 25, 2023
Google Public Storage Brad Riegel
Bill is very helpful and knowledgeable … pleasure doing business with him.
October 17, 2023
Google Public Storage Eyevie McHenry
The store was almost closing I came in and Bill was very patient and helped me get a great price on my storage unit thank you so much Bill!!!!
October 1, 2023
Google Public Storage Kat Villa
September 30, 2023
Google Public Storage Jennifer Brouch
Love this storage place. Bill is awesome and super helpful. I forgot to come close out my unit but he was super communicative and reminded me before it was too late! Very helpful and easy to access with both moving van and car. Good location, very clean, fair prices.
September 20, 2023
Google Public Storage Dax Clark
Bill helped me out with the move in and was super helpful in the entire process. I would recommend this place!!
September 1, 2023
Google Public Storage Tylia Kennedy
Bill helped me a lot with my storage unit! I transitioned from one state to another and made the transition so smooth I couldn’t ask for a better experience!!
August 22, 2023
Google Public Storage Annie Lee
Bill was a great help in showing us around our future storage unit and getting us set up! Thank you!
August 22, 2023
Google Public Storage Theodore Lenk
Bill was extremely helpful and the facility was clean and easy to access! Would highly recommend.
August 16, 2023
Google Public Storage Carl Cucco
Bill was great helping me with my move. Very easy and quick!!
July 24, 2023
Google Public Storage Kevin Allen
Location is clean and it seemed like a good deal at first, but the company will increase your monthly rent time and time again.
July 22, 2023
Google Public Storage Nathan Rago
Bill was super helpful and kind!
June 29, 2023
Google Public Storage Patrick Frazier
Amazing facility! Bill is great to work with!!
May 25, 2023
Google Public Storage Cat O'Connor
Bill is so helpful and has made the move to storage so easy for me! Highly recommend!
April 26, 2023
Google Public Storage Nicolás Amador
Bill great service
April 25, 2023
Google Public Storage Van Dudley
Bill great customer service facility very clean
April 22, 2023
Google Public Storage S.Bishop Rivera
Bill was a joy helping us out ...
March 27, 2023
Google Public Storage Sauxyzz
Betty was wonderful and very helpful with everything I needed!
March 22, 2023
Google Public Storage Wendy Gordy
Very friendly and helpful service! Easy breezy! No hidden fees ir surprises! Nice:)
March 13, 2023
Google Public Storage Morris M Smith
March 8, 2023
Google Public Storage Kevin Spain
Bill was outstanding. Excellent customer service. Will rent here long term.
February 28, 2023
Google Public Storage Asa Miller
Needed to figure out a few logistics with my storage unit in this location and Bill couldn't have been more helpful. He made the process extremely simple and productive.
February 3, 2023
Google Public Storage Edzetsubou
Bill was very helpful. friendly customer service.
January 27, 2023
Google Public Storage Sonya Guillermo
Bill was very helpful and answered all my questions
January 11, 2023
Google Public Storage Al Cabral
Bill gave me the best customer service
January 3, 2023
Google Public Storage Urai Chiya
Bill is wonderful. The facility is very clean.
December 30, 2022
Google Public Storage Ben Gabrielson
Bill was a great help getting us set up with a new unit. Felt bad that his lunch went cold while got us squared away.
December 19, 2022
Google Public Storage Paul Dudley
Only difficulty is after loading your cart onto the elevator you need to stop the elevator doors from closing while you're outside the elevator typing in your code in order to allow it to go up. Otherwise, great service.
December 19, 2022
Google Public Storage glo up
Margieee is amazing good bless her
December 6, 2022
Google Public Storage Megan Healy
I am severely disappointed in how I have been treated by this company. When I signed up for a storage unit here, I signed up as a brand new customer and received a promotion that my first month's rent would be $1. On move in day, I also paid for an additional month's rent, which should've taken me to the end of the year. Upon moving in, I immediately realized that the unit I was moving into was too small. I never stepped foot into the initial unit and upgraded to a bigger unit at the front desk within 5 minutes of paying for the initial unit. I also immediately paid the difference between the two units. After the payment, I showed the front desk worker that my mobile app showed me that my next payment was due 12/1/2022. She assured me that it was a lag in the system and it would eventually update to show my next payment was due 1/1/23. This never updated and once 12/1 passed, I began to receive emails and texts that I had a late payment. I immediately brought this up to the front desk worker who could help me in no way and recommended I contact customer service. When calling customer service, it is all automated and it is impossible to speak to an actual person. Your only choice is to talk to someone over chat. The first person I talked with on 12/2 told me he had opened up a claim on my account and that a supervisor would be calling me within a couple days. No one ever called me. On 12/6, I talked to an additional person over chat who told me that my December rent was due in full because the $1 promotion was only available to new customers and when I transferred unit's, it voided the promotion as I was no longer a "new customer". I explained to him time and time again that I upgraded within 5 minutes and never even stepped foot into my initial unit. He said that the time in which the transfer takes place does not matter. NO ONE ever explained this to me. I was then forced to pay $165 in full for my December payment as I would then received late fees if I waited until 12/7. This is such a shame being a brand new customer that they cannot even honor a promotion when I never even used the first unit. I was completely screwed for upgrading to a bigger unit. It is blatantly obvious they care more about money than a happy client. UPDATE: Stephanie, the district manager, called me and gave me a full refund on the $165 today. I’m very appreciate of this, however, I wish a resolution was easier to come by.
December 5, 2022
Google Public Storage Nydia Areizaga
I came in to pay my bill I rent in Howard hights was upset about rent increase Betty was very patient and explaining how the rent works and assisted me with keeping it at 122. Thank you very much Betty I appreciate you
December 5, 2022
Google Public Storage Carlos Contreras
Betty had helped me out more than anybody at public storage hire more Bettys. Wish I rented from rgus location instead of shiller park.
December 3, 2022
Google Public Storage kathy schiffer
Bill really helped me out in getting additional storage room! Very friendly and informative.
December 2, 2022
Google Public Storage OMAMA TV 1
BILL IS AN AWESOME GUY. HE DID EVERYTHING PERFECTLY FOR MY WIFE TO SECURE A CLEAN SECURED STORAGE AT THE FACILITY
November 29, 2022
Google Public Storage Sandra Taylor
Bill was very helpful
November 11, 2022
Google Public Storage A&R Estate Buyers
Had to get a nother unit. Previously dealt with Bill for many many years he is amazing attentive and takes excellent care of the property! I would give more stars if I could!
November 8, 2022
Google Public Storage Roberto Fermin
Bill gave good customer service
October 29, 2022
Google Public Storage Rio
Bill gave me great customer service
October 13, 2022
Google Public Storage Richard Rincon
Clean facility. Bill was super helpful and courteous!
October 6, 2022
Google Public Storage Andy Winter
Bill - the property manager is great. He has always been there to help out when I had any issues. He cares about his clientele help them with all their needs.
September 23, 2022
Google Public Storage Shiella Puddephatt
Excellent Service .... Bill has been amazing! Ask for Bill! He’s very helpful and knowledgeable about the storage units and supplies needed to move in. Bill has gone above and beyond. Cheers!
September 9, 2022
Google Public Storage Jonathan Harris
Bill gave good customer service
September 8, 2022
Google Public Storage Michael Slowack
With Bill's help I was able to make a last minute switch to a larger storage unit. Also, Bill stayed past closing time to assist me with my updated rental agreement and to help me locate my unit. Thank you, Bill!
September 6, 2022
Google Public Storage Brian Dale
This storage facility is the best I have worked with. Bill has been my contact person and he made the whole process easy and seamless. I will be staying with this location now because they’ve done a good job with my items. Would recommend.
August 25, 2022
Google Public Storage Tony Lisa Frank
Bill was so accommodating and worked with our business move to make the process as smooth as possible. He’s an excellent employee that has the most positive attitude and enjoyable to work with.
August 24, 2022
Google Public Storage Mohit Saggar
Bill always helped me with best customer service. 🙂
August 16, 2022
Google Public Storage Hana Muslic
Bill was super helpful and we quickly got my unit vacated and locked up. It was a convenient and well priced storage plus for the summer.
July 16, 2022
Google Public Storage Jebidiah Carlyon
Bill helped me out while moving from wrigleyville. I had nowhere to park my U-Haul during a cubs game and they were very understanding. I was able to park my truck on site over night so i could prepare another load, a small kindness but it meant a lot. Would recommend 100%
July 6, 2022
Google Public Storage Stephanie Hall
Bill at Public Storage has been super easy going and generous each time we've spoken- whether it's answering questions or helping make special arrangements for moving out of my storage unit. Really appreciate his help! No complaints about this past year using Public Storage.
July 6, 2022
Google Public Storage Evan Shaffer
Bill is the best! He saved my TV and helped me out big time today! Great storage place!
June 29, 2022
Google Public Storage Maritza Diaz
June 23, 2022
Google Public Storage Linda Thomas
If you are looking for a great place for storage near the City of Chicago, I highly recommend Public Storage at 1711. W. Fullerton. Bill is awesome and very helpful and assisted with a unit when I was moving my things from out of State. The facility is safe and clean and has 24/7 accessibility.
June 18, 2022
Google Public Storage Geneva Hawkins
I kept getting the run around with other places. However Bill was very helpful and thorough. I definitely appreciate his help and professionalism. Thanks bill !
June 7, 2022
Google Public Storage Dustin Silva
The storage units are well maintained and the facility as well, Bill was a great help getting us setup with another unit and checking in to make sure everything was going as planned. Thank you
June 6, 2022
Google Public Storage Brandon
Stay clear of this “bait and switch” company! Forget that the staff is hardly around and that they are the only ones that can get you a cart (they lock them in the office) or the fact the building is like a mouse maze and you will get lost! … After 3 months, without warning or explanation they will raise your bill they mention in the paperwork “prices may be subject to change” but nothing about 4 months later. “Only $$$ a month”… ok not the best but oh well, then boom! $30 price hike! And when you ask for a justification, again… crickets! Stay away find a company that is transparent about their rates and forthcoming about what to expect. This is not Public Storage.
June 2, 2022
Google Public Storage Paul Danowski
Bill helped me out and it was great! Awesome customer experience.
May 24, 2022
Google Public Storage Maggie Druffel
Super easy to sign up and move in! They have 4-wheel dollies available to make it easy to move everything in one trip. Highly recommend!
May 24, 2022
Google Public Storage Eric Waldo
I was looking at a few places for a storage unit around Chicago and this one was by far the best. The facility is clean and was the only place that had a unit the size I needed. It’s a good price as well. Bill helped me out and he was super nice and helpful. He was knowledgeable and professional and it puts my mind at ease knowing someone like that is at the facility where I’m storing important items.
May 21, 2022
Google Public Storage Inna Nikolova
Bill was very helpful with setting up and everything!
May 14, 2022
Google Public Storage Kristin Monical
Bill was so friendly and helpful getting me into the right unit. Excellent customer service!
May 12, 2022
Google Public Storage Donte Gaffney
Bill is amazing he need a raise for sure
April 26, 2022
Google Public Storage Big Hommie
I had a rough day with the moving company. But when I came to the storage place, Bill was awesome. He helped me set up my room and online account. He was very attentive and nice. I really appreciate your help Bill. Thank you sir.
April 26, 2022
Google Public Storage Tyler Golemb
Popped in on a Saturday afternoon without an appointment. Bill was on-site and able to show me 3 different storage units that were available. I rented one unit and was in-and-out in under 30 minutes. Bill was friendly and easy to work with.
April 12, 2022
Google Public Storage Dom Hillesheim
We run a small nonprofit in Chicago. We received a notification that the rent on our unit was going to increase. Bill at the W Fullerton location was great to work with and helped us avoid that additional rent charge under the circumstances!
March 24, 2022
Google Public Storage Joshua Asher
I had an issue with my account and Bill was very helpful in resolving it and setting me up with my unit.
March 24, 2022
Google Public Storage Olivia Lafferty
Bill gave great customer service
March 13, 2022
Google Public Storage Christine H.
Tiffany was great— helped so much with everything. The facilities are clean, well lit, and felt very secure. Easy parking too!
February 25, 2022
Google Public Storage Alicia
February 8, 2022
Google Public Storage Philip Causgrove
Bill was very helpful setting up my unit and made the process extremely quick and efficient. Would highly recommend!
January 29, 2022
Google Public Storage Tom
Bill helped me out! Great service
January 7, 2022
Google Public Storage Mark Gast
Bill was very helpful! He got us setup for a new unit with no issues at all.
December 28, 2021
Google Public Storage Anthony Armas
I would highly recommend Public Storage @ 1711 W. Fullerton. From the start the whole experience went very well. I want to especially thank Bill for his help while we were on site. Thank you.
December 15, 2021
Google Public Storage Paul Sutton
Bill was awesome! Made it super easy to swap to a larger unit.
December 1, 2021
Google Public Storage Zoe James
Bill helped me with my move in and made everything really easy for me!! Thanks so much!!
November 16, 2021
Google Public Storage Sara Peters
Bill is awesome! Great customer service and would happily use them again if we weren’t leaving Chicago.
November 9, 2021
Google Public Storage Gabby Hennion
Bill provided exceptional customer on my move out date. Would definitely recommend going to this public storage location!
November 9, 2021
Google Public Storage Ellie Anderson
Bill provided excellent customer service. Great experience!!
October 31, 2021
Google Public Storage e l
SERGIO was an incredible help today!!! He answered all my questions and helped me figure my next steps closing out. The experience during my time at this location in total was an easy, and friendly one. The employees were helpful any and everytime i needed anything or had questions. Five star experience.
October 22, 2021
Google Public Storage Richard King
Prices are high
October 21, 2021
Google Public Storage Joe Guli
Bill was great
October 13, 2021
Google Public Storage Audra Duren
Bill was awesome! He answered all of questions completely providing me with the clarity I needed to make a quick decision. He was great once on site as well, made paperwork easy to understand!
October 12, 2021
Google Public Storage Rashad Kulam
Bill runs a clean ship, very friendly and accommodating. Highly recommended 👍🏽
September 15, 2021
Google Public Storage Zachery Fowler
Bill was exceptionally helpful setting up my unit and made the process extremely quick and efficient. Would highly recommend for anyone looking for storage in the area.
September 9, 2021
Google Public Storage Randy Laurel
Bill was a great guy. Very helpful.
August 27, 2021
Google Public Storage fitzgewt
Bill at the front desk helped me immensely. Great clean facility. Highly recommended
August 7, 2021
Google Public Storage Michael Elliott
Bill at the Fullerton location was really helpful. He made the setup quick and easy. I have no complaints and would recommend it to anyone!
August 5, 2021
Google Public Storage Agnes Mroz
Bill, the property manager, provided great customer service and was very accommodating during my time using Public Storage on Fullerton. Highly recommend this location due to their excellent customer service and care for their tenants!
July 25, 2021
Google Public Storage Aaron Apter
As much as I hate writing poor reviews, I believe this company has earned it and felt the need to share as a warning to other potential tenants. There was an issue in my unit where the door could neither fully open or close. At the time management was stumped and told me nothing could be done at the moment and I'd have to wait until after the weekend to get the door fixed. Even after calling multiple higher ups, I had to wait over 24hours to have the door repaired. I communicated this situation in a calm and diplomatic fashion, as I know there was no malicious intent, but also expressed a sense of urgency as any of my items could simply walk away in the time my door was open. "You should be fine though... you have our insurance in case anything goes wrong" was echoed from multiple people within the company when I was requesting their issue to be resolved. The door eventually was fixed after a day of being wide open. It wasn't until two weeks later when I moved out of that unit that I discovered several extremely valuable items missing. The building management suggested I file a claim with their Orange Door insurance program. It's been months now of sending documentation, filing and sending police reports, and I've received nothing in return. I would urge all potential tenants to not only avoid this location, but the entire company in general. The insurance especially is a scam that will not be of any use in the event that Public Storage's negligence leaves your property damaged or stolen. EDIT: Months later, multiple phone calls placed, and still a runaround about my stolen items. The Orange Door Insurance (that is sold by Public Storage) claims they cannot reimburse me for my stolen items based on Public Storage's negligence. Stephanie Palko from Public Storage has been extremely slow to respond and extremely unhelpful and unconcerned. I cannot recommend enough to stay far away from this location, and company in general.
July 23, 2021
Google Public Storage Eric Greenberg
Bill was great and provided exemplary customer service. Highly recommend.
July 8, 2021
Google Public Storage Don Walker
I usually don’t write reviews but Bill at the 1711 West Fullerton location went above and beyond with service today. Thanks again Bill!
June 25, 2021
Google Public Storage Emilie Kraft
We rented storage unit on Fullerton and Bill was super helpful! Thank you and would recommend. Easy check in & out.
June 11, 2021
Google Public Storage Hannah Winner
Rebecca was super helpful! Clean facility, very secure.
June 4, 2021
Google Public Storage Henry Hostettler
Bill returned my call for a request for a cancellation within the hour and was able to get me a full refund!
May 28, 2021
Google Public Storage Callaghan Commers
May 1, 2021
Google Public Storage Ricardo Ballesteros
Bill gave me great customer service, everything ran smooth for me today, thank you Bill and Public Storage
April 27, 2021
Google Public Storage Heather Jordan
Thank you to Bill, the location manager, for all of your help!! Bill’s commitment to customer service is remarkable. Make sure to ask for Bill!
April 2, 2021
Google Public Storage Matt Saggar
Bill is the best property manager at public storage in the entire country. I’ve rented public storage for last 20 yrs or so from east to west. No one is as nice as Bill.
March 29, 2021
Google Public Storage Carter Business
Yvette was very helpful with my move in. This is the place
March 27, 2021
Google Public Storage Alyssa Kuciunas
Bill was fantastic! Very helpful with the whole process and helped make the move in a breeze. Great facility, lots of security features, easy loading area.
March 16, 2021
Google Public Storage Jillian K
Bill, the manager, was fantastic. Provided excellent customer service-- went above and beyond. This space is heated, which is ideal if you need to spend time sorting through your items during winter.
March 1, 2021
Google Public Storage Miranda Viglietti
Bill was a huge help! He made my rental process smooth, quick, and painless! I highly recommend going here
February 23, 2021
Google Public Storage C B
Bill was a tremendous help and went above and beyond
February 9, 2021
Google Public Storage Tracy Lemke
February 9, 2021
Google Public Storage Personal Privilege
Bill helped us get a great unit at a very good price. Great facility & very clean.
January 7, 2021
Google Public Storage Jerome Buchanan
Had a billing question in regards to late fees being charged to my account. Since I was consistent in paying my bill on time and never previously ask for a request to waive the late charges, Rebecca kindly helped me getting the late charges waived on my behalf.
January 1, 2021
Google Public Storage Max Ellithorpe
I made a reservation for a 9x10 unit at the 1711 W. Fullerton Ave. location. I was told that my unit number was 3001. I arrived at the facility with a moving truck and hired mover to move in. Unit number 3001, which was left open for me, is not 9x10. It was more like 4x10. It couldn’t fit any of my stuff. Because you were closed on New Year’s Day I had no way to get assistance/access a unit that was actually the size I reserved. As a result, I had to scramble to find another storage facility to accommodate my items. Luckily, U-Haul was open and had a unit that was actually 9x10, not the 4x10 unit you provided me. My U-Haul unit is significantly more expensive.
October 15, 2020
Public Storage Horacio
Do they car Storage units available
September 6, 2020
Google Public Storage Stanley Spears
Came in to inquire about a storage unit tanisha was very informative she has great customer service!
March 5, 2020
Google Public Storage Tad Ennen
This is not a very convenient storage facility. It is hard to load and unload here. The pathways to units are curved and don't directly lead you to seemingly anything. If you want to borrow a cart you have to be lucky to catch an employee in the office so that you can give them an ID to check it out. Getting to this location is not very convenient do to the back side street off a weird intersection. If you were to bring a truck to load and unload there is no way to do so without reentering your code absolutely everytime you make a trip in or out...and if you are on a second floor you need that code every time you get on the elevator for each trip you take. Also, when you move in you are required to buy one of their special locks that can't be used anywhere else for 25 bucks. It is a hidden cost that is not advertised. I'm stuck here for the month, but do yourself a favor and find a different storage facility.
February 11, 2020
Google Public Storage Precious Nathaniel
Place is super friendly. I would request this location to everyone. They was so detailed about all their units. Great customer service!
February 4, 2020
Public Storage Victor George
I do not want insurance on my property can still rent a Stora?
January 20, 2020
Google Public Storage yvonne brown
I was so happy i stop by 1711 west Fullerton i recommend this location to everyone. There was a young lady by the name of tanisha who truly help me with all my needs
January 6, 2020
Google Public Storage Tinna Jokulsdottir
Cherneal was super helpful and friendly. The long corridors and labyrinth freak me out but I guess that's unavoidable in a storage unit facility.
December 19, 2019
Google Public Storage Anthony Valdivieso
Cherneal was the best at my 1st time storing with Public Storage. Customer service was superb
December 11, 2019
Google Public Storage Leah Brown
I came today and inquiring about a unit and spoke with (Tanisha) she was a great help I would definitely recommend this location
November 26, 2019
Google Public Storage Diemond da beast
The young lady Tanisha was very understanding of my situation and made sure I was making the right decision as far as going with this company. She was very polite and empathetic to what I was going thru and I feel as though my money will be well spent here. Thanks Tanisha!!!
November 7, 2019
Google Public Storage MaryJane Grinstead
Damaure and Tanisha who work in the front office, and help renters choose storage are, extremely helpful--always professional and courteous. They are knowledgeable about the facility and can help new renters understand the tradeoffs of various sizes and locations. They are the best thing about renting storage at this location.
October 7, 2019
Google Public Storage Julie Gallai
Tanisha was terrific. I felt like I was at the end of my rope in trying to figure out where to put my things since I just came to town with no place to stay yet. She was so supportive. I can’t thank her enough. And the process to sign up for the space was very quick and she explained everything beautifully. I thank her from the bottom of my heart. Julie G
September 2, 2019
Google Public Storage Jorge Santiago
I used a small storage space for about a year. Staff is friendly and helpful. The facility is clean. Closing out was a pain. I was charged for the month of September even after I spoke with someone and told them to close my account. They said I had to come in to have someone inspect it, so I did. Today is the 2nd and i was still charged. Customer Service Rep wasn't helpful. Nothing of what he was telling me was explained to me before.
September 1, 2019
Google Public Storage Erin Towle
Sergio was great and super helpful with helping me find the best unit. Would recommend!
August 25, 2019
Google Public Storage Adelle White
Sergio - very good experience! Easy and quick!
July 30, 2019
Google Public Storage Samuel Rivers
Joanna
July 26, 2019
Google Public Storage Inna Rojkova
Be aware that they would lure you into the “great” deal and keep raising your monthly payments until you have no option left but move out. It’s been 2 years for me and the payment went up more that 100% from $30 to $72. If there is a promotion, make sure to read the fine print!
June 9, 2019
Google Public Storage Daniel Rittereiser
June 1, 2019
Google Public Storage Niklas Sjoquist
Tiffany was super helpful and a lot of fun! Great storage facility all around.
May 21, 2019
Google Public Storage Jason Lunderman
Cherneal was great here! She showed me multiple units until I found what I liked. Very nice, professional, helpful and funny!
April 3, 2019
Google Public Storage Frances dascola
Rebecca is very knowledgeable and answered all my questions.
March 13, 2019
Google Public Storage Marie Brooks
Spencer was great
March 6, 2019
Google Public Storage Eduardo Izquierdo
I was a customer in this place for so many years but ever since they started raising my montly payment I had to move from there. I was paying $235 for a unit 10 by 15 and now I have a unit in a different location. Now I am paying $165 for a bigger unit, a 10 by 18. I do not recommend this place. People are very rude and unprofessional. They were charging me $1,000 because when I moved my things the room wasn't clean. My name is Eduardo Izquierdo and I don't recommend this place at all. If you want to storage anything in this place it's better for you to throw it in the trash.
February 26, 2019
Google Public Storage Leodis Scott
Cherneal J. provided exceptional customer service and helped me choose the best options for storage and security.
February 12, 2019
Google Public Storage Amara Moore
February 7, 2019
Google Public Storage Matt Fuxa
Clean facility with helpful employees. I had a fairly good deal (half off the monthly rental price for the life of the contract) as part of a Labor Day sale. My only gripe with the place was that you are made to purchase one of their special locks for $20 which has no real purpose once you decide to stop renting your unit.
January 22, 2019
Google Public Storage Kiera Carpenter
Brittany C. Was INCREDIBLY helpful! Best service I've ever received at any public storage facility.
January 15, 2019
Google Public Storage nicole kelley
January 12, 2019
Google Public Storage Ricardo “Rick” Paragua
January 8, 2019
Google Public Storage katie libbe
Brittany was a big help figuring out a space move. She’s professional and knowledgeable.
December 11, 2018
Google Public Storage David Whitehead
December 11, 2018
Google Public Storage Laura Logan
I had a great experience at this location with Brittany C (manager). Fast, friendly, and quality service!
December 4, 2018
Google Public Storage Cynthia Stevens
This was my 1st storage space rental. Brittany was very polite n friendly. She helped me choose the unit that fits my need. Thanks 4 your help. Keep up the good work.
October 31, 2018
Google Public Storage Bald Mike
I’ve been a customer of this location, on and off, for years. The facilities are always secure, clean and cared for. I was considering changing room sizes, and Brittany C could not have been anymore helpful, going out of her way to help me thru the process. Brittany was pleasant, professional and went out of her way to help - I find this to be rare anymore, and wanted to make sure that the kind of service we all want is recognized. Thanks, Brittany!
September 28, 2018
Google Public Storage Kevin Chern
Generally ok, but BEWARE! They lure you in with a promo rate. The contract says they have the right to increase your rate with 30 days notice and THEY WILL INCREASE YOUR RATE. After 4 months, they sent me the 30-day notice and increased my rate by 17%. I rented on 5/31, they sent me a notice on 9/28 to notify me of a 17% increase on 11/1. When I called the store, the standard answer is that "rate increases come out of corporate". Make sure you refuse to agree to rate increases until at least a year or else you'll be paying more than you bargained for. This is clearly a misleading practice. They should just tell you up front that your rent will go up by 10% every 6 months instead of pulling this poor business practice.
September 14, 2018
Google Public Storage Stathy White
Brittany was absolutely fantastic helping me plan the logistics of a complicated move. Her patience, professionalism and persistence to make sure we got the perfect “fit” is greatly appreciated. She went the extra mile to make sure I got the perfect storage space for my needs. Thanks!!!
September 5, 2018
Google Public Storage Thomas Horenkamp
Brittany C was very helpful. It could not have been easier. Revised - The review above was on was the move in. Brittany asked for a good review and I was happy to oblige. She couldn't have been nicer. When I moved in. Fast forward a couple of months later, to the move out, and I have to modify my review. What a difference. I went to collect my belongings, and the retaining door to my unit (and 2 other units behind the door) was broken. I could not move out; I could not collect my stuff. Long story short - couple of extra months of storage rental fees and the moving company I had to pay, and I am out over $1,500. Moved out Sept 2 finally, but had to pay the entire month. Anyone need a storage unit for a few weeks? It is easy to move in here, but good luck moving out. They are the Hotel California of storage. I can only hope that Public Storage suffers a similar fate to its peers like Parmelat / Enron and that the employees at the West Fullerton location spend all eternity in the 8th circle of Dante's hell.
August 23, 2018
Google Public Storage Javier Lopez
August 22, 2018
Google Public Storage Katie Else
Brittany C was very helpful. Did a great job covering everything, answering questions and making sure I understood everything.
June 27, 2018
Google Public Storage Matt Feinstein
streamlined process, Brittany was very flexible regarding timing and easy to work with !
May 26, 2018
Google Public Storage sanchez jayson
Sergio helped out so much! Great guy even greater service!
May 18, 2018
Google Public Storage Morgan Cappuccilli
I had the best experience with Rakim! It was so quick and easy. I would Definetly recommend this public storage to my friends!
May 17, 2018
Google Public Storage Kevin Wickham
Brittany was a pleasure to work with. Very quick, found exactly what I wanted at an excellent price. Very happy I found this location and was able to move my items in same day.
May 16, 2018
Google Public Storage Hannah Chirillo
amazing service from brittany c. and very clean space!
May 10, 2018
Google Public Storage Joseph Clavell
Brittney C was incredibly helpful and made the entire process a breeze. I’ve used this facility several times. Always good.
May 10, 2018
Google Public Storage Nina Goodhue
Brittany C was super duper helpful! And she helped us get the price we needed! She even laughed at my dads dumb jokes! Give this place a try, very helpful!
April 18, 2018
Google Public Storage Chris Meyer
Brittany C was extremely helpful and solved all my problems. Bless her!
April 12, 2018
Google Public Storage Misagh Ilkhechi
April 11, 2018
Google Public Storage deborah cilino
Dropped by this location this morning to set up a storage unit I reserved online a couple of weeks ago. Brittany C was a great help in not only setting up my account but showing me the unit, the loading lot, and even wrote all of the important information for me twice so I can share it with my emergency contacts on the account. I'm definitely feeling at ease storing my things with Public Storage & Brittany!
April 4, 2018
Google Public Storage Chris Brooks
Thanks Brittany C. for amazing service!
April 3, 2018
Google Public Storage PJ Benson
I signed up for auto pay and was charged for an additional month after I had moved my things out. I left numerous voicemails to try and get a refund but couldn't get a hold of the manager at the time. Eventually the new manager contacted me and got me my refund. I guess there had been problems with the old manager. Hopefully things will run more smoothly under the new management.
March 15, 2018
Google Public Storage Emily Domeyer
Very friendly and prompt service. The units were in a clean, climate controlled facility. Thanks, Brittany C for helping me out!
February 28, 2018
Google Public Storage Timothy Allen
I worked with Brittany C and she was great. She helped me figure out how many boxes to get for my move and was very kind. I always forget just how much stuff it takes to get ready to move, but she had everything covered.
February 23, 2018
Google Public Storage Shamaila Chaudhry
I was helped by Rakim today. Very knowledgeable and quick. He even helped load the boxes into my car!
February 15, 2018
Google Public Storage Mike Lee
Brittany was extremely helpful, provided great service. Truly went above and beyond.
February 7, 2018
Google Public Storage Tanisha Van Engen
February 5, 2018
Google Public Storage Eduardo Izquierdo
This company is ripping off people. Rising the price almost every month. Inaceptable.
January 31, 2018
Google Public Storage Ariel Hayward
Brittany C was great! My items are in great hands and I received great service.
January 25, 2018
Google Public Storage Lauren Hallerud
Brittany C was fabulous made the process painless and answered all my questions regarding the unit. Made sure I selected a space that would fit all my belongings. I look forward to moving in!
January 3, 2018
Google Public Storage Valerie T
Rakim was exceptionally helpful and extremely professional. He answered all the questions I had concerning the rental of a storage all while multi- tasking. Kudos to Public Storage for hiring a great employee with outstanding customer service.
December 31, 2017
Google Public Storage Kathryn Butler
Helpful staff - Rakim and Damaure were great!
December 31, 2017
Google Public Storage Jorge Santiago
Great and Rakim was awesome.
October 13, 2017
Google Public Storage Dylan Yahn
These people are the best!!
September 8, 2017
Google Public Storage Christopher Lardakis
August 18, 2017
Google Public Storage Chicago Bulls
Dina was amazing. Very friendly, yet professional. Went over all the details and any potential charges I could face. Great asset to this location. I will be sure to recommend all my clients!
August 7, 2017
Google Public Storage Bruce Ellison
My movers left some items outside my unit and the property manager Ariel held them for me and was able to get me a larger unit for the remaining items. Thank you for all your help
July 30, 2017
Google Public Storage Kellen Weaver
Nice service!!!
June 25, 2017
Google Public Storage ALBERTO VELEZ
Facility is very convenient for parking and spaces at ground level. Attendants are always nice and helpful. But I'm closing my space today, thank god.... I took it at $57/mo and they have raised the rate 4 or 5 times over two years, now at $85/mo. They reserve the right charge and raise what they want once your stuff is there and are not shy to admit it ...... so beware.
May 15, 2017
Google Public Storage Tony Pucci
Sharonda was extremely helpful and got us set up right away. She made everything easy and took great care of us. Outstanding customer service!
May 1, 2017
Google Public Storage Jarell Moore
Nice place for storage
April 10, 2017
Google Public Storage Maureen Boughey
Lisa was so lovely and helpful. Great experience!
April 6, 2017
Google Public Storage Jon Murphy
Staff member Ariel was a great help. Very knowledgeable and professional! Recommending to all my friends
March 17, 2017
Google Public Storage Edward Roh
Safe
February 27, 2017
Google Public Storage Althea Fowler
I was not impressed with the customer service that I received. I made my reservation on line. When I went into the location to pay before my move-in.I expected to make the payment that was stated. Once I got to the location/office to make payment, I find out about other cost factors such as I needed to purchase their lock (Public Storage's) for $19.99 plus tax.When I asked the person at the counter why wasn't I explained this she could only hunch her shoulders and give me a BS answer .
February 21, 2017
Public Storage Kat Lowery
When I rented the unit, the original man I worked with was kind and professional. Since then, dealing with Ariel has been the opposite. She's rude, discourteous, and unprofessional. The facility itself is fine but between the inconvenient hours, random closures, and dealing with Ariel, I'm closing my account.
February 1, 2017
Google Public Storage Wayne Young
One cart to loan to hundreds of storage units leads to a lot of back pain. Get another cart or two!
February 1, 2017
Public Storage Sam Palermo
Great staff insures the safety of all my belongings
January 6, 2017
Google Public Storage Fastima & Delshun Campbell
Ariel was a wonderful help. She was able to show us some units to help store our business equipment. Clean and neat property. Keep up the great customer service!
January 4, 2017
Google Public Storage Erica Kim
all my stuff including invaluable items were stolen the day before xmas eve. HORRIBLY HANDLED. all my photos of my late grandmother, photos of high school, diploma, TAKEN. basically my ONLY box of sentimental items taken. NO APOLOGY, NO ONE CALLS BACK. DO NOT RENT FROM HERE, BETTER OFF LEAVING ITEMS OUTSIDE (WITH THAT SITUATION, SOMEONE WON'T TAKE SENTIMENTAL ITEMS OF NO OUTSIDE VALUE)
November 15, 2016
Google Public Storage April Jones
Ariel was really helpful with my storage needs and answering questions I had. Nice and clean facility.
November 13, 2016
Google Public Storage jamie Barrera
November 12, 2016
Google Public Storage Quwanta Richardson
I had an excellent experience with Brittney at this loction she so very helpful l love the customer service she has great employee
October 21, 2016
Google Public Storage Elise Lang
Tim was helpful and very attentive. He worked with me to get the best deal for my storage needs.
September 30, 2016
Google Public Storage Kylie Kowalski
Great service Tim was excellent
September 28, 2016
Google Public Storage RJ Williams
Brittany was very helpful at the Fullerton location. Got me set up with no major issues.
September 3, 2016
Google Public Storage Alexandra Roeser
Great, clean facility, very easy to access. Tim, the property manager, was incredibly helpful and took his time figuring out what storage unit I needed. Would recommend this facility to anyone!
August 27, 2016
Google Public Storage Victoria Wellford
Tim and Brittany were so helpful and kind. Definitely will be renting from them again.
August 14, 2016
Google Public Storage Ashley Cruz
The customer service at this location is far beyond what I thought it would be Tim at the front desk is a breath of fresh air nothing seems to bother him or get under his skin he is always smiling and always seems to be happy just a great person in general thanks a lot Tim
August 12, 2016
Google Public Storage Amanda Whitfield
Tim is outstanding a very thoughtful and polite young man
July 28, 2016
Google Public Storage Jen Stevenson
I hope I never need storage again! but if I do I will definitely come back to this location the property manager Tim was amazing!
July 27, 2016
Google Public Storage Amanda Eberle Fye
The entire experience went much more smoothly than I had expected. Tim was very helpful in explaining the process and assisting me in choosing a storage unit. I had my baby in with me and he was even kind enough to offer us a chair while he did the administrative work. He went above and beyond and I would definitely recommend this facility again.
July 23, 2016
Google Public Storage Monikka Townsend
Moving for everyone is always a big hassle. It was difficult for me I was a little stressed and frustrated before I came in. But it ended when I walked through the doors of the public storage on 1711 W Fullerton Chicago IL. I would advise everyone to go here. The employee Tim is "The" best most hardest worker in the customer service industry I've ever known. Very professional and well mannerd. He makes things fast, simple, and easy. From picking out a unit to twisting the lock until next time. I am proud to say he has made my experience with moving an outstanding stress free task. Thank you so much Tim.
July 12, 2016
Google Public Storage Casey Sparks
Tim with Public Storage went above and beyond in helping me move out of my unit. He even let me borrow his personal tools to help take apart a desk. He was very friendly and had a positive attitude. Pleasure to work with.
July 5, 2016
Google Public Storage Cora Goldston
Tim was friendly and courteous - he took time to show me my storage unit and was happy to answer any questions I had, both at my initial visit and when moving in.
June 12, 2016
Google Public Storage Robyn Wilhoft
I have a space at your facility and had to go into the office to do some business with the lady at the desk. I was treated with such respect and her personality, and attitude was so wonderful and refreshing. she was so helpful and a all round delight please acknowlegeher good work. her name was Kristina. Thank you Kristina for been such a loverly person. Thank you Public Storage for having Kristina on your team. Robyn Wilhoft
May 24, 2016
Google Public Storage Ruby Ramos
Customer service at its finest! Tim went way beyond his call of duty to assist me and make sure everything worked out ok not only does he have great patience he seems to genuinely care about people and I would Be honored to have someone like Tim working for me
May 24, 2016
Google Public Storage Rob Latts
Tim is one of a kind! He is very polite and understanding , informative and patient and you can tell he really enjoys his job! Great work Tim
May 18, 2016
Google Public Storage Paul A. Tuminaro
The people behind the counter are usually absolute thugs, with thug like attitudes to boot. I have encountered this both with the female staff and the male staff. These are not the people that I met when I actually purchased the unit. Steer clear and don't get caught alone with these people!
May 5, 2016
Google Public Storage Sandra Salgado
Tim was awesome! Very polite and courteous! I always come here to pay my bill and I see different people all the time but Tim is my Favourite! Keep up the good work
April 23, 2016
Google Public Storage Leslie Cannon
Tim was the nicest! Very efficient and informative. I accidentally reserved at a different location and he was able to transfer the reservation so seamlessly! Highly recommend this location and working with Tim.
March 26, 2016
Google Public Storage Hamlin1100
Joe has excellent customer service, he was very polite and patient.
March 19, 2016
Google Public Storage Charles McCintyre
I stopped in today with questions about storage as I've never used one before. I was greeted by Celeise and Tom who were very helpful in explaining the process. I will definitely be coming here when I am ready for my big move.
February 27, 2016
Google Public Storage Gustavo Lunelli
I have not been in other places to tell if Public storage is better, it is definitely more expensive. As money is probably the most important factor to me, I gave them three stars. Security is ok, I guess anyone can get to your locker with little effort. Getting into your locker would be a bit more complicated. I don't remember seen cameras inside the hallways, which means that maybe someone can steal you inside the location. I could be wrong though.
February 21, 2016
Google Public Storage Karen Brown
Tom the Manager was extraordinarily helpful and knowledgeable. He answered all my questions and showed me different storage sizes before I decided which one to purchase. He also called me the day I was scheduled to move in to confirm I was still coming. Great experience all around!
January 28, 2016
Google Public Storage Jose Perez
I came in today to ask questions about my unit and Amid was the manager there at the time. Polite and answered all my questions. Good service.
January 4, 2016
Google Public Storage Eduardo Ramos
Marshawna is amazing thanks for your patience and making the process easy and unpainful thanks again.
December 18, 2015
Google Public Storage steve didomenico
Tom is very helpful and made the process quick and easy. Unit is perfect for our needs.
November 6, 2015
Google Public Storage Christopher Sanchez
I needed a last minute storage unit and Tom helped me out a whole lot. Made it easy and fast. Would definitely do business here again.
October 27, 2015
Google Public Storage thomas white
Tom is very helpful on packing supplies. Thank you very much Tom for helping me and telling me what I need.
October 27, 2015
Google Public Storage brett kelly
thank you Tom for cleaning the facility clean and always helping me out when I have question.
July 23, 2015
Google Public Storage JAH BING
Tom was very helpful and patient with me, start the point and no hassel.
July 22, 2015
Google Public Storage Marco Polaris
Thank you for all the help, i apreaciate all the help and suggestions you had for me Tom. Keep up the good work
July 22, 2015
Google Public Storage Aniya Ballard
Lawana was so friendly when I came in to pay my storage bills today I appreciate her kindness & helpfulness
June 14, 2015
Google Public Storage Joey Brandon
This place is very clean, the customer service was amazing. Quien was very professional and friendly!! Thank you!!
June 2, 2015
Google Public Storage Aaron Hammill
Quien and Public Storage was amazing!
May 27, 2015
Google Public Storage Denise Sauriol
quien was wonderful. milwaukee is lucky to get her
May 21, 2015
Google Public Storage Lauren Moss
Moving in Chicago is often a painful and traumatizing experience. Quien and the staff and Public Storage were the bright spot during the stressful chaotic time of moving and putting my entire life into storage. I cannot thank them enough for their humor and helpfulness!
May 13, 2015
Google Public Storage Andrew Preston
My experience was a great one. Quien was extremely helpful, friendly, and efficient in getting me through the paperwork for my unit. The facilities are in good condition, as well. I would definitely suggest this location for anyone looking to rent storage space.
May 12, 2015
Google Public Storage Lawrence Carey
I went in here today and immediately felt welcome. Quien greated me with a smile. I only came to purchase what I thought would be a couple boxes, and I left with more than enough. Quien was AWESOME!!
April 6, 2015
Google Public Storage Madison Bondi
First off, I was very impressed with the online booking option that helped expedite the overall process. When I went to the store to finalize everything and check on the unit, I worked with Tom who was very helpful and accommodating. I really appreciated the time he took to thoroughly explain everything and I especially appreciated that he made me personally test the lock and door to ensure that I was able to secure and open the unit myself. In short: great price and very attentive customer service.
March 23, 2015
Google Public Storage Maureen C
Eliza was fantastic. She was able to accommodate my needs and get me a very accessible facility. She was concerned with my situation and gave me exactly the size I needed - 2 sizes bigger was exactly what I needed.
March 16, 2015
Google Public Storage Katie Peterson
Eliza was super nice and helpful!
March 9, 2015
Google Public Storage Kelly Smiles
Moving is always a difficult task, but Eliza was able to help me and guide me to do the best with my move. I feel very safe and warm with Eliza's help. Thank you very much.
February 24, 2015
Google Public Storage Tom MacAdam
Quick and easy scheduling and registration. Nice bright facility, easy parking and reasonable rates.
January 27, 2015
Google Public Storage melanie barrows
Eliza was a great help and got me the best possible deal. She was extremely helpful and showed me several units until I found the one that I knew would work for me. She even checked up on me over the intercom to make sure I was doing ok with my move. Great customer service!
January 21, 2015
Google Public Storage Anonymous
Tom was great to work with and showed me around to a number of units so I could gauge size. After deciding no unit would work on the first floor, Tom was willing to show multiple second floor units until we found the right one! Great customer service and I appreciate the help!
January 16, 2015
Google Public Storage Devin Walker
I had a wonderful experience with Tom, he was clear concise and knowledgeable about the paperwork and procedures.
January 16, 2015
Google Public Storage Kimemaria Ellison
Eliza was very helpful in making the right choice for what I needed I would highly recommend this location .
January 2, 2015
Google Public Storage Jerusha Mahon
Super easy and Tom was great!
November 28, 2014
Google Public Storage Mickey Mac
Great help from Eliza she was fast she showed me to my unit i looked at the unit perfect size for my stuff. She showed me how to work the doors. elevators. and main gate. this place is locked down pretty well. love it that she answer every single one of my questions. i was in a hurry and she answer and help me out well in a timely manner.
September 9, 2014
Google Public Storage Amanda S.
Tom was so helpful in getting me set up with a unit! His friendly attitude was extremely refreshing after the hassle and stress of moving just before going out of the country... Finding a storage unit was my last thing to do and Tom made it a great experience.
August 19, 2014
Google Public Storage Joel Santiago
Hey I was suprise to see my old buddy Eliza working there she was super helpful, well spoken, knew her away around. what can I say? Shes the best in the business.. a guaranteed recommendation.
August 18, 2014
Google Public Storage mclaribelj
I was in this public storage last week and i.was greated by nice lady name Eliza she was very polite and very helpful on the ? I had about getting a unit she explain everything and i will have this on mind and were to.go and to.talk to when i.need to but my furniture u should have more workers on other public storages that are helpful and nice and specialy very helpful thank.you Eliza for yor great customer service you provided
August 2, 2014
Google Public Storage Tom Hebert
Eliza was very helpful in getting my storage locker and hooking me up with her favorite cart so that I could move our junk the house to storage. Thanks for all of the help!
July 23, 2014
Google Public Storage Jeremy Brandelik
I had a great experience. Eliza was very helpful and accommodating to my needs. She really cares about the customer. She also maintains the warehouse and keeps it looking sparkling clean. My unit is on the fourth floor, but there is both a front and back elevator for convenience. There is also ample parking behind the building. I highly recommend checking this out.
July 8, 2014
Google Public Storage Eric Harb
Very pleasant experience with Tom when I first moved in & equally pleasant experience with Eliza when I moved out must say the staff really gives great customer service! The facility is always clean & located in a great area plus they have all size spaces available with flexibility to move up or down in size as needs change. Prices are also very competitive not to mention the first month FREE special can't beat that!
May 4, 2014
Google Public Storage Stacey Harvey
Moving is never a easy nor pleasant experience.The thought of looking for a storage facility was not a chore I was looking forward to, but realized that I would have to jump on it, as May is moving season. In looking online, I decided to go with public storage due to all of the fantastic reviews. Let me just say, Eliza and Tom, did not disappoint. Both are skilled professionals who enjoy giving excellent customer service, highly knowledgeable about renting a facility, and made me feel at ease after my walk through/showing of the storage space. The day was hectic, since I had to run out of work and sign the documents, but Eliza made the day even better by courteously waiting and sympathized with rushing across town in heavy traffic. Also, the rates were affordable and competitive with other facilities in the area. She also went above and beyond to reassure me that my belongings are in the best hands. Overall, I would say that not only has she made my experience fantastic, she takes pride in her job to make sure every customer is satisfied. Now that is money well spent and would refer this facility again in a heartbeat.
April 13, 2014
Google Public Storage Pierre Kriel
Fast, efficient and professional service provided by Tom. Highly recommended location.
April 6, 2014
Google Public Storage Sean Pileski
Nice facility with friendly staff. The only surprise was a required $3,000 minimum insurance policy which they require either some proof of other coverage or for you to pay them $11/month additional.
April 3, 2014
Google Public Storage Laura Ross
My experience with the 1711 W Fullerton Public Storage was great! Eliza was such a pleasure to work with. She helped get me set up with a storage unit the same day I needed it and she closed out my account seamlessly so I wasn't charged an additional month after I vacated. I would definitely recommend this Public Storage location to anyone looking for an easy and quick solution for their storage needs.
March 31, 2014
Google Public Storage Elizabeth Kirkland
I want to send a special THANK YOU TO YOUR WORKER ELIZA FOR HELPING ME TO FIND ALL THE THINGS I NEED TO HAVE ON MY MOVING JOB.
March 31, 2014
Google Public Storage Sean Stypinski
lisa is very helpful curious and knows whats she's doing ill be back again for sure
March 31, 2014
Google Public Storage Deborah Kehoe
Eliza was very helpful answering all my questions and showing me a storage room. She made it very easy for me to know what size I needed. I will be recommending her to my friends and family. She was very friendly and professional.
March 30, 2014
Google Public Storage Teddy Sweat
Thank you Eliza for great customer service and being very helpful
March 30, 2014
Google Public Storage Erika Portalatin
I had an excellent experience at this location with Eliza (Manager). She answered all of my questions, was professional, and very helpful in assisting me with selecting all of my moving supplies. She turned this daunting experience into a great experience. Next time I need supplies, I will definitely come back to see Eliza!
March 29, 2014
Google Public Storage Celeste Taylor
Rafael and Maurice had excellent customer service. They were very professional and very considerate of our time. They work with you and make sure that you have an enjoyable experience while visiting their facility.
March 11, 2014
Google Public Storage Evelyn Galloza
I love this location because with all the frustrations of moving Eliza really made it simple and easy to store my things she's a true professional she answered all my questions and made me feel welcomed she truly seems to enjoy her job customer satisfaction is what she's all about thanks Eliza keep up the good work
March 8, 2014
Google Public Storage TIM CLUTCH
I love this location everytime I go I get Great customer service Eliza is amazing there's no question I'm in good hands
February 19, 2014
Google Public Storage John Rhoades
This location is large enough to have what you need, has easy access, and is very clean. The local manager Tom is top notch, friendly and helpful! A five star storage facility!
February 15, 2014
Google Public Storage Don Laackman
Helpful, courteous staff. Tom went above the call. He really helped me select the right size locker, showed me how to get in, and gave me some great tips. Highly recommended.
January 28, 2014
Google Public Storage Frances Dascola Nichols
Eliza was very kind answering all our questions. I will be a tenant for a long time. Thanks
January 7, 2014
Google Public Storage AMREAHL
ELIZA!!!! she is a rock star! Very helpful!
December 31, 2013
Google Public Storage ben harms
Tom was absolutely top-notch. The process was efficient and professional. I move quite often for work and have had spaces at many Public Storage spaces around the country - this was by far the best run property I've dealt with. Great work!
December 29, 2013
Google Public Storage Jeff Mueller
Great service. I made my reservation online and went in yesterday to sign all the paperwork and see my space. Was looking to get in and out as soon as possible because I had other errands to run. First of all, my space was immaculately clean. The representative, Eliza, was not only helpful and knowledgable, but extremely kind and courteous. She asked me some questions to make sure I wasn't getting a storage space that was too small, but also to make sure I wasn't getting one that was too big so I wasn't paying too much. She was so thorough that when it came time for any questions I had, I didn't have any. Customer service is lacking these days so I always prepare for the worst in any business situation. Needless to say I was pleasantly surprised with Eliza's service.
November 16, 2013
Google Public Storage Dina Burmeister
Eliza was both efficient and thorough in her explanation of the property and the terms of the lease. I was hesitant to engage in an online contract, but was happy to get the discounted rate and be greeted with a knowledgable and friendly professional. If you need extra space, public storage on fullerton is the way to go. Thank you, Brett and Dina Burmeister
October 21, 2013
Google Public Storage Brian Guthrie
Vacating today after three years. Eliza's been a great help! Happily recommended.