Public Storage Self-Storage Units at 1129 N Wells Street, Chicago, IL

Property manager Brittany helped me rent 2 units when I was having trouble with eRental. Thanks so much!

Brittany at the property on N wells has gone above and beyond to take care of me and has had my best interest since the day I stored my things away for almost 2 years now. I had to relocate to Florida and she has stayed in contact with me with all updates and checked in with me when she noticed little activity in my account before anything unfortunate had a chance of happening. Her candor and kindness will not be forgotten.

Hi, Brittany gave excellent customer service and was very knowledgeable.

Great service from staff and easy access to your unit

Great service - Brittany at the front desk was very helpful getting units sorted and making my move to Chicago easy!

Brittany helped me with picking out the moving boxes I needed. Thanks!

Great customer Service from Brittany C.

I can't thank Brittany enough. She let me know that there was an improved rate if I moved units. Now my units are next to each other and I saved a ton! Thank you so much!

Brittany was exceptional with service and attention to detail. Thank you Italina S.

Brittany was more than helpful with getting me set up for my move. She gave me exacts as to what could fit into each box and what would work best for me.

Brittany was awesome with helping me vacate space I will return if needed

richere was a really great help today with answering all my questions. Very patient & kind, thank you! “

Brittany was very accommodating! She was a pleasure to work with. Thanks, Brittany!

Brittany answered a million questions for me and helped me through everything!

Had to give raving reviews for such professional and welcoming customer service. Brittany does a wonderful job making your move in seamless and informative. It is truly a skill to keep a downtown storage facility clean and riff raff free and they do this effortlessly. I will be using them again in the future.

Brittany was a big help thanks I really appreciate it

Brittany was great!

The manager (Brittany)of this facility (our facility) is very efficient and a joy to deal with. She deserves 6 stars!

Great service!

Brittany helped me with my move in and gave great service

Brittany is the best! She goes above and beyond for her clients.

Brittany was awesome! I needed to downsize my storage unit, but wasn’t sure what size I needed. She walked up with me to look at all the things I still needed to store & made her recommendation on the unit size I needed and everything fits perfectly! Very smooth process!

Brittany is very helpful. She ask questions about my storage needs. Brittany made me aware of options Public Storage offered that met my expectations. Brittany is definitely FIVE STARS, She made my storage need happened. Thank you Brittany 11/25/2023 I recently visited Public Storage located at 1129 North Wells Street, Chicago and had the pleasure of receiving exceptional customer service from Brittany the manager. From the moment I walked in, I was impressed with their prompt and courteous response to my inquiries. Brittany went above and beyond to meet my needs, providing me with in-depth product knowledge and making excellent recommendations. They were attentive and addressed all my concerns, ensuring that I left with a smile on my face. The speed with which they resolved my issue was truly remarkable. Their professionalism, patience, and friendly attitude made the entire experience outstanding. I couldn't be more satisfied with the service I received at Public Storage. I wholeheartedly recommend Public Storage to anyone seeking top-notch customer service. Thank you, Brittany, for making my visit memorable! Rating: ⭐⭐⭐⭐⭐ (5/5) Regina

Expensive but OK.

Brittany provided excellent customer service when renting a space short notice. Highly recommend!

Brittany at the front desk was a huge help! She was able to quickly transfer me to a larger unit after deciding the original option was not enough space. She provided friendly, professional service.

Very helpful and informative! Excellent service. Do recommend.

Clean and professionally managed facility. Brittney, the site manager, was outstanding, personable and extremely helpful. She effortlessly and diligently guided me through the entire process.

Brittany is THE best! So proactive & helpful - highly highly recommend :)

I’m not a fan of Public Storage, but the staff here are nice and the place is pretty clean.

Kudos to Tyrianna Sangster of the Chicago Public Storage facility in River North who went above and beyond in assisting us transfer lockers the other day.

Just rented a unit from 1129 N Wells. I was not familiar with the process and needed to call the manager, Brittany, several times for questions and clarification. Brittany was very professional, friendly and kind when responding to my queries.

Britney was incredibly helpful. She allowed us to borrow the trolley which made our move easier. Couldn’t be more appreciative of Britney. Thank uou

Brittany was great, so so helpful without her we wouldn’t have had such an easy move!

Brittany the property manager helped me with my move in she was very professional

Great service provided by Brittney! She is very nice. Ñ

Excellent service Brittany!

Brittany helped me to determine the boxes I needed for the recent flood I had in my home. Since I needed to get boxes to pack most of my home - appreciated the guidance in how to pack what items in what sized boxes. Thanks again Brittany - you're the bestest!!! BJ Parker

Brittany was helpful and fast through the lease. Really appreciate it

I have just rented a storage room here after talking with Brittany. She is fantastic, so calm, patient, answering all the questions and was so clear about everything. I really appreciated dealing with her, after my move has hit so many road blocks.

Brittany was incredibly helpful when my storage needs changed last minute and was able to help me switch to a unit that fit my needs better. She made it a very easy process and I recommend using this location.

Brittany from public storage helped me move from one storage unit to another and was extremely thorough, knowledgeable, helpful and kind! It was a smooth and efficient process with great customer service. The facility is extremely secure and clean. Definitely recommend!

I’ve stored my stuff here for several years and management has always been very helpful with everything.

Richere was extremely helpful and did a great job showing me around and how to use the Facility!

Brittany was amazing, super helpful. She was extremely efficient, gave me lots of information and answered all of my questions. Showed me my specific unit so I would know exactly what to expect. Told me about all of the security checks that are done on site so I would feel confident leaving my belongings here. Thank you for all of your help Brittany!

Brittany provided Excellent customer service, showing me multiple spaces and worked with me to adjust my move in date. Was a very smooth process