Public Storage Self-Storage Units at 1365 Old Bridge Road, Woodbridge, VA
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 32/moSmall 5'x5'
$ 32/mo $42Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 53/moSmall 5'x10'
$ 53/mo $71Best Price LabelHurry!
- Inside unit
- 1st Floor
10'x10'Online only price$ 116/moMedium 10'x10'
$ 116/mo $154Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 143/moLarge 10'x15'
$ 143/mo $191Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 189/moLarge 10'x20'
$ 189/mo $251Best Price Label2 unit left!
- Outside unit
- Drive-up access
10'x30'Online only price$ 236/moLarge 10'x30'
$ 236/mo $315Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Woodbridge
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Woodbridge Storage Units Near Route 123, I-95 and the Occoquan River
Find storage units in Woodbridge near Route 123 and I-95. This location is across from the scenic Occoquan River for a simple and stunning storage solution in Woodbridge.
With volleyball courts, soccer fields, and baseball fields just across the river, it's easy to store sports equipment in one of our 5x5 storage units and avoid overfilling your hall closet. 5x5 storage units are also great for keeping your car trunk clean from all those odds and ends that end up cluttering your commute.
Anyone struggling with apartment or townhome living will love our 10x10 storage units to give you all the extra space you need to feel at home. Use a 10x10 storage unit for getting furniture, appliances, seasonal items, bikes, and more out of the way and enjoy easy access to them whenever you need.
If you have a large haul, Public Storage is here to help. We offer generously sized 10x20 storage units for outsized furniture, excess business inventory, or anything that requires a lot of space. Use them for short term storage during a move or renovation, or for long term storage depending on your needs.
When you store at this Woodbridge location, you can enjoy the proximity to the shops and dining in historic Occoquan, boating at Belmont Bay, or nature walks in Fountainhead Regional Park.
You can be sure your storage needs will be met with both indoor storage units and outdoor storage units at this location. Use our eRental program to book a contactless move-in today and see how easy it is to get organized with Public Storage!
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 327)
Good storage locker. Clean units.
This is a place where you can make a money
The customer service was outstanding. I had to leave a review. I felt good spending money with them... Choose this one if you're in woodbridge... God ble$$
Very good customer service Zia
My experience has been wonderful here at this location. Mr. Trotter is very professional & assisted me when my storage unit was damaged. Great customer service skills & very accommodating! He deserves a raise!
Zia was awesome.. very friendly and helpful save me some money too.. Thanks
My wife did her reservation with a lovely gentleman a couple days ago and really helped her pick out the perfect storage units for our items. Outstanding service! Thanks so much
Zia is amazing super helpful!
really helpful person zia. thank you so much for everything.
Very great service from Zia. Helped me through your the whole process. I would definitely rent again!
Zia the person that we dealt with , was very kind , friendly and knowledgeable , he was very helpful, he is at woodbridge , on old Bridge road , I recommend anyone want to rent a unit , go see him,
The BEST storage unit facility I have ever seen or been to. The front office was very clean, tidy, organized. I had a good feeling as soon I walked in. The manager Zia was very helpful and accommodating. After getting through the gate, we noticed that the grounds are all nice and clean - no trash, and didn't see any items that were left laying around by other renters.
Been at this for storage unit for a very long time. The property manager Zia was exceptional.
This public storage gave me a great customer service! Need help, Ask for Mr.Zia.. He helped us find what we needed!
Excellent Service , Very Polite Individuals
Zia was knowledgeable and very friendly. Public Storage needs more people like him.
Convenient location, easily accessible. Friendly staff that showed me all of my storage options, I highly recommend this location.
love how clean and fro fly the staff
Mr. Zia is providing excellent customer service
Excellent facility, clean and easily accessible. EXTREMELY helpful staff!!!!
Good customer service
Zia is a great person, great customer service, get your unit right here, 100% recommended.
I met Zia running the front desk on all of my visits. A respectable gentleman that continues to go above and beyond for the customer. Zia was able to waive another month's charge when I moved all my things out. Thanks to him, Public Storage will be my first choice from this point on.
Zia was Really helpful
Good attention Mr Zia,
It's clean, the manager is super friendly, helpful and actually monitors the property (besides the cameras). We moved around 3 units so far and each time the manager was able to secure a new unit quickly. Very happy with the service!
Thank you very much Zia. Great customer service.
Zia was very helpful!!
Zia alwYs gives excellent customer service
Good customer service provided by Mr Zia
Excellent customer service. Very clean and convenient location for us.
Excellent customer services by zia.
Mr Zia is giving five star customer service
Over charged us on our account and refused to help with billing. Told us to call corporate who told us to talk to the local manger.
One of the best public storage units near me! such friendly staff & very helpful, a young lady under the name of Jessica helped me out! she walked me through all the prices & even recommended a good unit for me. would work with this particular unit again!
Clean and nice staff. Dave really helped me during the tour so I could make the best choice!
Steve was great, very friendly , very helpful. The other guy : he needs an attitude adjustment.
Got help from someone named Dave, awesome customer service and information.
dave is super nice and helpful. always reminds me to pay my bill. love him
Good customer service, great lication
Good customer service Mr zia is providing excellent service
I've been to a couple of the storage locations and this one is the worst. Clean facility, but never have any carts and my minor son was locked in the elevator for 30 minutes on one occasion. I tried speaking to the manager about my account and he acted as if he didn't care. I'm not a happy customer.
Mr. Zia is proving good customer service
Mr. Zia I I want to say thank you for being so helpful kind and understanding I appreciate it. Shamilla.
Very good customer service, convinces location Highly recommend them
The staff is great and very helpful. Had my storage unit for almost 2 years and never had an issue. The units are well maintained and have been upgraded. Would definitely recommend.
Zia was helpful and transaction was easy.
Mr Zia is providing exception customer service.
Mr Zia is providing good customer service.
Dave gave me a tour today and was extremely knowledgeable about the facility. His customer service was outstanding and I will certainly be coming back with my extra stuff knowing they’ll be safe and sound!
How frequently does your rent go up? I joined in Sept2020 with what I thought was a set rate, rent went up by additional $70 in March2021, then my rent just went by another $110 Dec 2021. Is any one else experiencing this drastic increase?
Have a great experience with this storage company, will refer to others! Very clean and organized!
Zia was a very nice kind to his customers. I called him for a storage and he really helped me with everything I needed.
Its a clean business and the employee Zia is very helpful
Thank you Kelly for being friendly
Good customers service
Good place and good customer service from zia
Good place for storing furniture
MR Zia is a very caring person, thank you so much for your excellent customer service.
It's a good place with good price Mr Zia Custer service is excellent
Good place good customer service.
It's a good facility and nice customer service
Muchas gracias por hacer tan gentil con nosotros y su servicio clientela:)
Gracias por su servicio clientil muy linda
Kelly was amazing
Kelly was extremely helpful!! Highly recommended.
Mr zia give us excellent service
Thank you so much for helping me get unit today Kelly customer service very excellent 👏
Mr Zia is cooperative and helpful.
I visited this location a few days ago to inquire about storage unit pricing, however unfortunately I was told there was no units available for what I was looking for. However I am leaving a review because I received the best customer service ever a girl named Kelly helped me by providing me with some information and even went above and beyond to take my information down so she could notify me when a unit became available! Thanks kelly!
I've been here a while with Zia and he always takes care of me! Great service, great person! Highly recommended!
Good experience excellent attention thanks Kelly for all information you give to me
Miss Kelly is the Best! My lock was not working with my key. She was able to make contact with a pop lock organization and I regained access to my storage! She rocks!
Update: They did refund me. Thank you! We mistakenly reserved a storage unit online and cancelled prior to ever showing up to use it. We called and asked for a refund. After refunding us, a couple days later they charged us again. We called back and they have yet to refund us. A little frustrated about the whole situation. We never got anywhere near the unit and promptly notified them of the mistake.
Mr. Zia muy amable y excelente atención al cliente
Love this place! Diana is amazing! She was eager to help us find exactly what we needed and helped my mom and I go over each unit to see which size would accommodate us the best. 10/10 recommend for anyone needing some extra storage
Diana at the public storage on old bridge road was outstanding. She was very courteous and helpful. She has great customer service. You need some like her in your office the is an asset to your company and customers.
Diana provided exceptional customer service, sweet as pie!!!!! Dee
1st Time customer with Public storage. The front desk rep Diana was very helpful and gave me all the information I needed to know prior to purchasing my own storage. She even took the time to show me prior to my purchase. Definitely satisfied and recommend anyone needing space to use Public storage.
Diana was very helpful and friendly!
Diana is awesome! Her customer service is impeccable, and helped me throughout the process. She even followed up a few days later to make sure everything was good to go.
Great customer service. Erica was very helpful and awesome.
The young lady in the office, Diana, made what can be a stressful experience, quite easy and accommodating. She is more than capable and is a great representation of Public Storage. Thank you Diana for making my storage experience easy and worthwhile! 5 Stars for you hands down!
Regardless of where you are in the area this is the best place to use if you need storage space. Diana is very knowledgeable and friendly! She helped me chose the right unit and made the switch from another location seamless. Diana made the transaction seem as if it were between friends. Great customer service!
Hello, This Dr. Stephan kuhar I would like To complement Ms. Diana Castro at this facility for her professional courtesy , knowledge, and excellent service while storing my goods here. She’s an excellent employee and manger. I would recommend my friends here at this facility. Please feel free to contact me with any questions- Mr. kuhar
I have a unit at this place and pay rent Ontime every single month. The manager always ask me or who ever I authorized to visit my unit. If we are vacating. Why does she ask us if we are vacating when you can clearly see with your eyes I’m unloading into the unit. Another person entered their unit just across from ours and she said nothing to them. I did approach the manager as she was leaving and asked why? The answer was bogus! Please stop harassing your paying customers.
Well kept facility and staff is always nice!! I highly recommend, Especially that one employee name Diana.
My husband and I came to rent our storage and Diana was amazing. Any questions I had she answered. She was very friendly and welcoming. Definitely recommend renting a storage from this site!!! Thank you soo much Diana for the great experience!!!!
DIANA IS GREAT SHE IS SO KIND AND HELPFUL SHE ANSWERS ALL MY QUESTIONS I HIGHLY RECOMMEND THIS PUBLIC STORAGE LOCATION.
Diana is awesome!!! She made my experience very comfortable and easy. I will surely work with Diana again Thanks so much Diana!!!!👍
Super friendly and very helpful
The service navigate band the place the rooms in the storage excellent temperature security clean many of the things that I can give right now
I really liked my experience at this public storage outlet, especially the woman who helped me get my unit named Diana. She was really amazing and so quick and friendly. Because of Covid, when I arrived she was helping another couple, so she asked me to just wait in my car and when she was finished with them she came by and personally escorted me from my car back into the office. I was in and out much more quickly than I expected and she found exactly the right storage unit for my needs. She also recommended an industrial strength lock, which I had not even thought about before I went over to rent my unit.
Great staff is a reflection of Top Management and I found in Dilraj the best District Manager who LISTENS. Indeed, listening help solve half of the problem and I was honored to have met Dilraj (sorry for the spelling) in person to report on EXCELLENT service provided to me by one of his employees in the presence of that employee. i also faced an minor issue and got a discount from the District Manager on another storage off PWC PKWY. All in all, I dealt with a customer-focused District Manager a man of his words who kept his promise to meet customer requirements and with the entire staff and each always took time to provide me the best service. I could give 6th start as bonus if I could . However as a believer there is NO such thing as perfection on earth but EXCELLENT and the service I received was everyone a the storage WENT the extra miles. A big THANK YOU!
Friendly staff, easy rental process.
Nice and polite staff.
My wife and I were searching for storage that was convenient for us. We signed up online in within 2-3 minutes Rashid called us to confirm the reservations and make sure that we were getting exactly what we wanted. He was very knowledgeable, polite and helpful. Definitely recommend working with Rashid if you have storage needs.
Jennifer provides excellent customer service ! Facility is clean !
ALI was fast and smooth
Ali was extremely helpful & very nice. I found the experience to be both quick & efficient.
Jennifer was a great help!! She took the time to work with our needs with our household goods - thank you!!!
Jennifer was very helpful this morning With setting up auto pay.
Jennifer was super helpful. Needed a storage unit ASAP and she was able to get my exactly what I needed the same day! Awesomesauce 😃😃😃
Jennifer is such a nice young lady she helped me open the gate and showed me where my unit was, great customer service!!
Jennifer was wonderful. She was very nice and helpful. i will make sure to look for her the next time
Carolina was very helpful with all my needs
Ali an Kate gave excellent service!!
Worst customer service I have ever dealt with, short haired ghetto black manager was very rude. The property manager has a horrible attitude, I would not recommend this place to anyone period, I’ll be switching storage units ASAP
Great guys. Very helpful and cooperative. Explain very well and takes few minutes to sign up and got the key. Must use this location for your storage needs.
Friendly staff every time I come here. Clean property and no issues at all.
Ali was awesome.
Great prices for nice spaces! Thanks public storage!
Staff is great and helpful!
Ali was very helpful in getting me set up with a storage unit. Seamless procedure. Thank you!
Ali was very helpful and knowledgeable with all the questions I asked. Carolina and Ali give a homey service when filling out my paperwork.
Nice workers. Big clean spaces
Outstanding Service! Ali went above and beyond any expectations I had when first moving in. The unit I am in is in excellent condition. Many thanks to Ali and the contracting staff for making that happen. I feel very lucky to have found this location. I'm looking forward to finally getting my move finished. I can rest a lot easier knowing I'll be able to store everything here.
Lindsey and the staff here are super nice and know their stuff!! Clean property, too!
Lindsay is always very helpful. This is my third time renting storage space and so far, this is the best experience. Thanks for all your patience, understanding and assistance Lindsay.
Good customer service! Ali was great! Very courteous and helpful with everything.
Excellent service. Prompt and courteous. Very transparent about fees and thoughtful in explaining services.
Check in was easy. Looked online and found the summer special which was honored and will continue to be honored throughout. Ali was super thorough. Thanks!
Ali helped me out at the front desk, quick and friendly customer service! Great price, unit was clean, highly recommend!
Ali was awesome. He helped me get the best unit at the best price. I will surely be coming again. Great
Ali was very polite and helpful.
Thanks Ali, Great customer service, super friendly and very helpful!
Ali was excellent and very helpful with my questions. Made my rental process fast and smooth. 👍🏽
Ali at Old Bridge storage was absolutely amazing. He walked me outside to the storage unit an asked to make sure that the size was ok. He was very nice and made sure that I knew how to get in with the code and also he went through the rental agreement with ease. He was very polite and he made sure that if I needed anything that he could be reached. Thank you so much Ali for your amazing customer service. Keep up the good work.
Ali was awesome! He took the time to show me 3 units and gave me a great price on a 10x15
Chelsey does a great job and will not hesitate to give referrals to this property
Chelsey helped us into 2 spaces for our business.. nice property good price. Ali is a great guy too!
Chelsea was great. Made the process super easy!
Chelsea was very kind and helpful while answering all my questions.
Went here yesterday to get a storage space and met Chelsey. Wonderful young lady with great energy and always smiling! She answered all my questions and was very thorough with her knowledge of the offerings. Thank you very much Chelsey!
Chelsey she was excellent with us, answered all my questions and concerns. She was smiling and nice from the moment we walked in to when we left. Excellent customer service.
Chelsey is so helpful and has gone above and beyond to provide the best possible service to me visit after visit!
Chelsey is always very helpful an friendly an she aleays greets you with a smile.
Katie and Chelsey were very helpful! Great storage experts.
I have worked in customer service, and realize certain times of the month can be hectic. No matter the day or time I come in Chelsey is always smiling and super friendly. I will continue to do business and recommend this business to family and friends!
Chelsey is always helpful. This is a great location to use.
Friendly staff and great service! Chelsey is always so sweet.
Chelsey was so kind and helpful! I’ve worked with other storage facilities and people have been fine but Chelsey greets with a smile and seems to genuinely love her job. And if she doesn’t you could have fooled me. That’s rare nowadays.
There will be plenty of spaces for new people as there is a mass exodus occurring right now due to the 44.5% rate increase, but save yourself a lot of trouble and look elsewhere. Hopefully you can find a company with better ethics. We’ve been there not quite 5 months and while the employees have been nice, this large of a rate increase with very little notice is a dirty move righ here at the holidays. I could understand a 10% increase, but 44.5% reeks of greed. There were at least 10 other people moving out right along with us and all spoke of similar feelings. Additionally, these units are not well maintained. We’ve spoken with others who have had leaks in their units. There was a family a few units away from ours we spoke with yesterday who had experienced a leaky roof over their brand new $1600 sofa and it was covered in mold. They said they were having trouble getting the insurance (that you’re forced to pay for monthly) to cover the loss. This is concerning on a couple of levels. 1. Apparently we’re paying monthly for an insurance that doesn’t cover when a perfectly legit claim is made and 2. Mold spores will easily travel from unit to unit and for anyone with upholstered furniture or any other fabric covered item, their items are likely covered in the mold spores from this incident. When these unsuspecting folks bring those items back to their homes they’re putting themselves and their family members at risk for an environmental illness that can be life altering. Lastly, it would seem that the owner is giving the employees a rough time about the fact that everyone is moving out. News flash: Your employees are NOT the problem! Your greed and lack of maintenance are!
Chelsea is very helpful and friendly. Always kind and helps with whatever you need!
Chelsey provides professional A+ service! If you want to feel at home come here and rent from Chelsey
Katie and Chelsey provided me with excellent customer service and the property was very clean, thank you guys!!
Great experience. Incredibly friendly. Amazing camera skills. I laugh every time I come in.
Chelsey did a great job with my rental!
Chelsey did a great job helping us into a space
Chelsey is the best property manager
Chelsey was very professional and courteous! I am glad to have had her provide me with the information she did. She is a very good employee!
Chelsea was awsome...nice workn with her
Chelsey was absolutely amazing! Great customer service! Easy set up. Very accommodating! Definitely recommend!! Can I give her.some exra stars?? Five doesn't seem like enough!!
Friendly staff Chelsey is always super helpful.
Excellent customer service!
best costumer service. Chelsea B. is so nice and very helpful. love that place would recommend to anyone.
Chelsey provided amazing customer service. I never stored before and she made it really easy!
The location is perfect and the lay out of the units is really nice. But be careful even getting insurance they aren't very helpful when you stuff is gets water damage . If woods get mold its impossible to rid it .
Where today I went to Public Storage to rent a storage and I met Kaila and she was excellent you do a perfect job and I enjoy that because of that I rented storage and I'll be here for a long time
Carel and Katie. Did a great job toaday thank you..
Kaila did an awesome job helping me rent would recommend her to anyone!
Katie and Lindsey were outstanding!
Great service, Lindsay answered all my questions. Property nice and clean!!!!
Katie was on duty, very helpful, courteous, and professional. Thank you.
Lindsey was very nice and very professional in helping me rent a storage unit.
Lindsey was amazing very professional extremely thorough in her explanation of the rental process. I greatly appreciated her walking me through it as moving can be stressful she gave me tips on how to draw out the moisture so smells don’t get in our furniture especially with microfiber. Thanks for all your help!
I wanted to let anyone know about the great service I received from Katie on my first day of moving in last month to having Lindsey a month later able to downsize me into a unit that became available and fit what items I needed to store. I also would like to commend there hard works. I witnessed both of these employees multi tasking cleaning storage units out and serving customers with a smile and professionalism . You should feel great not only as a owner to have these employees but also s customer appreciate the care and foresight they offer. Thank you! Michael
Great Customer Service! The person who helped me was friendly, helpful and knowledgeable. She helped me determine what size storage I needed and showed me the size to verify it was what I wanted. Great prices too!
I was looking for a storage location that was reasonably priced and a good location. Everyone that I spoke with was friendly and cooperative. Leslie, Tommy, etc... were wonderful. I was very picky about where in the lot and they went with a smile to show me each one until I was satisfied and have been more than willing to take care of any questions and/or concerns. I am happy that I decided to rent a space at this location.
While the storage buildings could use a little updating, the ladies in the office are great! Very sweet and so helpful!
These people are Awesome. They always unlock the bathroom for me and it is always clean. Booyah!
Great customer service. Both Katie and Lindsay do a great job, they make it a great experience. Great jod ladies and thank you so much for everything. Alejandro A.
Wonderful staff! Very Helpful!
Lindey & Katie were awesome !!!
I came to public storage to ask about a rental unit. I spoke to Lindsey, and she was very pleasant and helpful with my questions. Would recommend to a friend!
I went to this office on a Sunday to rent a unit Katie was so imprecise on explaining everything about this place and always answered my questions in a very polite way. I will defiantly recommend this property .
Very professional. Katie and Lindsey rule! True pros!
Great Service! looked online and found the best price in the area.
Everything was fast and convenient and she explained everything to the T. I’m looking forward to storing my things here
I had an exceptionally great experience at this Public Storage location. Lindsay, the manager, was helpful, personable, and provided wonderful customer service. I would highly recommend using this storage company, it has met all my needs and more!
Lindsey Kalland provided us with excellent customer service. We are very happy with this facility. Easy to sign up, friendly customer service, good long hours of operation to get in and out of the unit....And most importantly, Lindsey was very helpful during a move that has been extremely stressful to say the least!
Service was great! Lindsey was very nice and thorough.
Very helpful and courteous staff!!! Very clean units with perfect size and price!!
Maria was awesome and very helpful getting us moved in!
Maria was very helpful. Muchas Gracias
Great customer service from Maria. Great place to rent and great prices too.
Good Customer Service from Maria and Charles
Maria has great customer service along with Charles they help me get storage and helped me save some money
Maria and Charles always gives great customer service. Highly recommend this place they have great price and the the office stuff is great always will to help there customer. Great job Maria and Charles.
Great customer service from Maria and Charles
Great service. Maria was able to accommodate while enroute to Virginia from Fort Polk La. Highly recommend keep up the great work with an outstanding price. Charles was very detailed in showing the unit and did a great job explaining the details of the service contract. Update since I moved in. The date is the 8 Jan 2018. My rent just jumped up 30.00 a month just about the 6 month mark. I’m going to call and see if this is normal.
Maria help me out and did a great job you need a person like her all around
Excellent service from Maria the property manager. Keep in mind that storage units are made out of drywall, so tenants damage them all the time.
I've used storage places before, but this one here on Old Bridge is AWESOME. Maria and Charles give it a personal touch. They make you feel very welcome and are very friendly and accomodating. They also offer an abundance of information so you can make the right choice on storage and needs. They definitely give it a more of a family vs business atmosphere. I have seen them interact with other customers as well and always offer everyone a personalized service. They definitely make this Public Storage stand out and I would definitely recommend this specific location.
Maria have great customer service
Nice, friendly, and professional customer service. Thanks
Maria was extremely helpful and he helped me a lot , wonderful place for renting.
Charles was extremely helpful!! Thank you!
Charles was great with helping me today with my storage needs
Receive excellent service from Charles.
Maria has great customer service would recommend renting at this property
MARIA and Charles has great customer service would recommend other to rent at this location
This is my first time using public storage, first off, very good service, Maria and Charles were excellent and very professional, they explained everything to me in detail, I would highly recommend this storage facility. 👍🏾
Great team! Both Maria and Charles are amazing and great customer service. They are committed to making sure that the public storage Woodbridge run smoothly and that the customers are happy!
Whenever I visit the storage facility I am always greeted with assistance, professional courtesy, and knowledge by Charles or Maria. I am writing this as a thank you and keep up the good customer service.
Maria and Charles helped me out a lot with my storage neess
We were waiting at the door to rent a unit when Public Storage opened today. Charles was extremely helpful even though we interrupted his opening responsibilities. A+ for customer service, knowledge and helpfulness. Thank you, Charles.
Convienent location with lots of drive-up access. Charles was very helpful and personable. I would recommend this location to anyone!
I have rented with this location for years now. I recommend this location to people to rent. I am very happy with facility.
Maria was very thorough and had great attention to detail. Great service.
Maria the property manager is cool, she helped me with all my logistics.and the property is clean and well kept
Maria and Charles helped me a lot with my storage needs and there customer service is great. I will recommend anyone to rent here for sure. .
Reserved a unit at this location online by mistake (it is a few miles further from my house than another location nearby), but decided that fate had done me a favor after showing up and discussing my situation with Maria. She helped me get the right size unit for my needs at the best possible price, and clearly explained everything I needed to know about the renting process. Thank you for such an exceptional experience!!
Maria, the manager and Charles, part of the staff, were very professional and helpful. I would recommend them highly to anyone needing storage
Maria was extremely helpful, I received excellent service
Iam very pleased with the service I receive everytime im checking on my property at the public storage ( 27292) in Woodbridge virginia.Maria and Charles are always courteous and professional. Their customer service skills are always above the normal. These are two employees that you would always want.to.be part of your company.
GM is never available or returns your call. Property has poor security, people easily jump a 4 foot brick wall. Gate is broken half the time. I've had to replace 2 tires because of debris and nails on lot and have picked up countless nails on lot myself. They raise the rent every 6 months without warning. I could go on and on.
Maria is simply fabulous. I showed up right at closing and she took care of me and all of the issues I had. Maria was great with her patience. I can not thank her enough for everything she did. I will rent here for years to come
Customer service was great Maria the property manager was very friendly and helpful.
Came in to look at a 10*15 unit today. I was shopping around and the property manager Maria seemed really nice and was very helpful and had great customer service. I told her that I am difficulty considering to move in next month. The storage seemed to meet my needs.
Great customer service
Don't write reviews but when my husband and I went in to rent a space, the young lady Britani was awesome! She was patient with us and answered every question we had. She also showed us the property which was clean and secure! One of the best customer service experience thus far! I highly recommend this location
I have been at this location for four years. The location is close to I95, safe, secure, clean, and the staff (Britani/James) is always polite and professional. You will be satisfied with this location, so go ahead and get moving. RT
Dezaree was great to work with, and set me up with a unit, in no time-- then worked to help me transfer my unit when i realized i would need much less space, happily and without complaint. I'm very satisfied with ye level of service i received here, as well as the quality of service the public storage team as a whole gave me over the course of my move.
Britani was very kind, helpful and knowledgeable in finding me the right storage option.
Came into public storage to rent a unit with my dad and Alexis was very helpful. She took the time to explain everything to my dad so he understood what he was signing. Overall great customer service.
Alexis was awesome. Super fast and great customer service!!!!
Alexis was very friendly and helpful. Im happy i rented at this facility.
Alexis was awesome! I was irritated and impatient when I arrived. Alexis was very patient and had a great sense of humor. She turned my crappy day around. Great employee!!!!
Alexis, She was very nice to me she explained in details all fine print of the contract.
Alexis was so helpful and patient as I took forever to decide on what to get. After getting advice from Alexis I purchased 4 picture boxes at a awesome price. This is my go to place when it comes to packing supplies. Great customer service as always.
Service was great, fast, and easy. Will definitely be a customer for a while.
Alexis is a wonderful manager. She does an amazing job and she's super nice. So happy she's at this property!!!
Shakirra is a wonderful manager. I came in one day this week an she wasn't felling well but still did her job with a smile on her face. I hope she stays around for a while. Wonderful customer service. I would recommend all of my friends to store there things here.
Shakira was awesome! Super professional and very customer service friendly! Made getting a storage unit very easy and stress free!
Since I've used this storage unit, my whole opinion has changed. First of all the traffic getting in and out of the parking area is horrendous. Secondly, since I removed my things I was told different things by the same employee. She asked me if I had my things out and my lock off by 6pm... which I did. She even told me the exact time I used my gate code (5:30pm) and she still charged me an extra day. It was pretty shady. I do not recommend this storage facility. The people running it suck!
Thanks Bree!!! Great customer service! Very professional....will use this storage facility again!!!!
I came in to get some information about renting a unit. Shakirra the manager is extremely professional. You can tell that she really knows what she is talking about. It's good to see a young person with great customer service skills. I would recommend that you speak with her if you are interested in renting a space. Thank you Shakirra. You truly are an excellent tribute to public storage.
Awesome manager. Glad to do business
Had a great experience at this location. Last minute need and Bree handled it quickly. Thank you so much...
The property manager shakirra was very professional and responsive she was very nice in transferring me from one smaller unit to a bigger one she was very customer friendly and I will do business with hair all the time
Awesome...kelly was awesome and very helpful showed the different sizes so we were able to make an accurate choice...
I have rented and bought merchandise at this location a few times. Kelly the Property Manager is very professional, knowledgeable and friendly. She is one of a kind and Public Storage is lucky to have an amazing employee like her. Thank you Kelly for all your help!
Kelly and shakria were very professional and helpful. I was running late bc I had all my kids and had a ruff morning but they were very understandable and helpful. I am very satisfy with their service and professionalism! THANK YOU
Very nice people. Kelly was very helpful and kind. The district manager was there as well and they were both very catering and informational. This place is pretty cheap. I would recommend it.
Nice service given by Property Manager Mr Gupta.l recommend to store at Public Storage always.
This place was 7 minutes from my apartment! So great, but it's time to move. Kelly usually helped me, and for my almost-3-year rental has been VERY knowledgeable, patient and kind. Thanks, Kelly!
Kelly was very knowledgable during my storage search and she was very kund and friendly.
Good hours and good prices Kelly was very friendly and helpful.
I had a great experience with Kelly. She was very knowledgeable, prompt, and professional. She made things very easy for me in a stressful moving situation.
Loved the professional friendly service. Kelly was knowledgeable , personable , down to earth and efficient.
The staff at this facility is super helpful and will walk you through the entire process or answer any of the questions you may have. Chelsea was the employee who assisted me and I could not have asked for better service!
Chelsea has been so helpful, top notch service
great people always ready to help thanks
Lena was exceptionally helpful. Coming in at closing time, she reopened to tour the facility and ensure we had the right storage unit. I have used Public Storage before and they are always convenient and clean.
Kelly at Public Storage on Old Bridge Road is awesome.... Very friendly and helpful!!!!
Kelly was very awesome and friendly
Kelly is awesome.
Was checked in by Brenda. She was did a thorough job going over the forms and explaining the options. Storage facility is straight forward with good hours. Recommended.
Excellent!! Kelly was wonderful, very helpful in renting and answering all of our questions. She was very patient. Very great employee to have.
Kelly is Awesome!!!!
Best customer service very professional service by Mohammed and Lal
I have had nothing but good services from the team at Public Storage here in Woodbridge on Old Bridge Rd., Kelly and Krystel have very understanding when I am late, but are strictly by the book, which I can appreciate, they have what I call real Customer Services Skills
This Public Storage location has always been pretty clean. And the woman at the front desk, Krystel, is always so nice, helpful, informative and an overall pleasure to deal with. With employees who provide quality customer service like hers, I can't see myself going anywhere else?!
Staff was very helpful and professional. Kelly was very knowledgeable during my search for a unit to store my belongings during my recent deployment. All the paperwork and required documents were explained to me and the auto pay was very convenient. Krystel was helpful when I went in to vacate my unit. She ensured that I was satisfied with the service and the unit that I had rented. Will return again if the need arises in the future.
Finished job within 20 minutes! Ms. Krystel is very professional. She was ready to show me the unit and explain all details. Paper work was done quickly. It was my first time to rent storage. Excellent service. I highly recommend this place.