Public Storage Self-Storage Units at 13798 Telegraph Rd, Woodbridge, VA

Great Service

Julia was very knowledgeable and helpful to get the right unit. The place is very clean and well kept.

Great customer service! Able to help answer my questions and provided me with assistance when I needed it

They have such a good costumer service

Super attentive and friendly staff. Perfect place for decent storage

Very friendly staff, clean facilities, easy access. Super easy to reserve and get access.

I have only had wonderful Experiences with the staff at the telegraph Road at the Woodbridge facility. They are all ways professional about the way that they conduct business. And they are always willing to help even when they are at their busiest. The manager there and the staff are wonderful.

Henry answered all my questions about a possible upcoming unit rental.Outstanding customer service.

Henry was so helpful with helping us get the door open to my unit!! It is so hot out and he broke his back for us, give this man a raise!!! 100/10 🙏🥰

I reserved my indoor unit online to get a great discounted price before going in to look at it and complete my rental agreement. Julia, the property manager was incredibly thorough in explaining everything and had excellent customer service skills! The whole process between seeing the unit and getting my keys to completing the agreement took less than 15 minutes and I left feeling completely informed and satisfied with my decision. Also the grounds were clean, well-maintained, and very secure from what I could tell. Just beginning my storage here, but based off this initial experience 10/10 recommend!

Very professional and courtesy service.

Very clean. Friendly office lady

Julia was very helpful.

Online registration was super easy. The App makes it amazingly simple to access the facility and our unit.

Great clean units that are easy to access. Patty the manager is very helpful and friendly, she was able to help me find the best unit for our needs. Would recommend to any person or business in need of cost-effective storage space!

Julia was great we had to pay for your storage at another store but Julia said that we can pay your bill here. Very pleasant with a smile under the mask. Thanks Julia

Julia gave great service.

Patty and Julia are amazing. They are very helpful and knowledgeable. Great customer service

Very friendly and excellent customer service!!

Thank you Julia for all your help.

The staff was very helpful and knowledgeable. They were able to show me to my storage unit very quickly. They were also able to help me download the app, they also showed me most of features of the app.

Clean and secure

Julia was amazing!

Customer service is great thanks Julia

Julia is the property property manager at 13798 Telegraph Road location and she is incredibly helpful! This has been by best business experience this week!

Alexia was so nice to me and was very professional with her work. I recommend this storage facility to everyone.

Alexia was very informative, has great customer service and was a total delight to work with! It was a pleasure to work with her. I would highly recommend just based on the service I received from Alexia. Keep up the good work! 👍🏾

Julia was awesome. Great customer service!

Awesome service, Julia was very helpful!

Julia is amazing

I'm fairly new to this location, but it's been a breeze working with the site managers. They have been super helpful and flexible, and have answered all my questions within a day or on-the-spot. The location is convenient and the prices seem fair for this area. Hopefully, I won't be here forever, but at least I know I'm in a friendly place.

Julia helped us got storage very quickly and had Amazing experience and customer service

Anna was very helpful, polite with outstanding customer service. I recommend anna, she is awesome.

I went to Public Storage for supplies. They had everything I needed and were stocked very well. The Cashier even helped me to get my supplies to the car in the rain. She was very helpful. Prices on boxes are generally expensive. One of the worst parts of moving.

Zac was awesome and quickly got me on my way!

Zac is an amazing human being, I had issues with my car and got locked out of it. Zac not only offered his help, but helped me figure out the whole situation. This guy needs a promotion ASAP!!!!! Thank you Zac and Public Storage for the awesome service.

Awesome customer service, Zac was a great help and was very welcoming!

The manager at the 08473 - Woodbridge/Potomac Mills is always friendly and helpful. She is also always sharing good information about the facility; it is always clean and comfortable. I have been a cutie for years and will continue to use this facility.

Great service. Very helpful

Decent prices and great staff! Thanks for the help!

Julia in the office is great! Highly knowledgeable and utmost professionalism. Thanks much!

Excelente , depositos bien amplios ..

OMG! So tired of moving stuff! But, Public Storage has been a good place to keep it!

Thanks Anna, the best customer service ever!

Thank you very good customer service

Thank you Ana!!!:)))

I currently have a storage unit there. And the manager Julia has been amazing. Anything I ask of her, she does or has an answer for. I feel better about having my belongings there. Just by her being an employee. On top of the hundreds of customers she has. She keeps it personal. Has called me by name since day one. Which is a great personal touch. Will keep renting here. Just because of her.

My husband and I were looking for a unit for the first time and we first went to the the PW parkway site and spoke with Anna, she was extremely helpful and informative. There was not a unit in the size we needed so she called ahead to the Telegraph site to see if they have an outside unit available in the size we wanted. David was working and greeted Us right away. He showed us the unit that was available. He was extremely helpful, nice and knowledgeable. We rented the unit! Was a great experience thanks Anna and David!

Ana was so helpful and friendly!!! Made the experience fun.

Mr. David was very polite sand helpful to me. I recommend you to have more employee like him.

The Property Manager, Julia at this Public Storage facility is great, and a true professional. Thank you very much Julia for your assistance, thoughtfulness, and awesome customer service. It’s truly appreciated!

The staff have been extremely helpful!

Ana was a complete delight. Moving is super stressful and she not only took the time to assist us, she also pointed us towards unknown savings. This location is incredibly clean with excellent customer service. We had to switch to a bigger unit and the switch was smooth and pleasant. No hassles, no worries.

I would recomend Public storage! The lady in the front is so kind Thank you Ana for a good service today

Since the new ownership took over my rent has been raised 3 times. Quality space but it's too expensive now.

I would recommend this place. The lady in the front was patient, answering all the questions I had, and she even showed me the size of the unit so I would have an idea if my stuff would fit.

Even though me and my family haven't started putting things in yet we start tomorrow and the women at the desk is very nice

Just wanted to say that Julia has an excellent customer service, she is very helpful and very friendly, always willing to help, also I had the opportunity to talk to Marisol she has a great costumer service as well, I highly recommend their services. I was charge a late fee for a late payment while I was out of the country and had an issue with the credit card, Marisol stared the refund process, next day I got a follow up call from Julia and on day 3 got another call from her, they worked out to get my refund back, I got my refund, thank you so much Julia you are awesome,

I come to the office for rent,the girl was vrey helpful she did great job.thank you.

Ellie was easy to work with an answered my questions.

We reserved for 5*5 storage and it’s not available but the manager readjust for us and lilia was very nice friendly staff . Thank you for help us.

Devin provided excellent customer service assisting me when moving truck (semi) couldn't access original unit reserved by finding me another unit instead. Devin's level of customer service is a rare commodity these days and I appreciate the time she took to make sure my move in went seamless

Ellie was amazing. My space my ready when we came and she was helpful when we needed some boxes

Ellie is awesome, great customer service and great energy, she’s always making sure things are clean due to the fact that we’re in a pandemic

During my recent move I had to store furniture and other items for a few months. I found the staff very helpful in determining the size of the storage unit I would need. Additionally, the facility was very clean and well lit.

Ellie was fantastic to work with and her customer service was outstanding! She was very knowledgeable and answered all of my many questions with a smile on her face. The facility is well kept and very clean. 10/10 would recommend!

Very good, clean, convenient

Helped a friend with a move, and can't recommend these folks enough! I did everything online, which was very welcome especially during the pandemic. Thanks!

Katie is fantastic! Really helpful and very friendly. She does a great job keeping the facility clean and is happy to help with whatever you need. She makes everything really convenient!

Moved to VA recently and they were very convenient. I was able to completely do my rental online. Didn’t even have to go into the office to get my keys

Ladies here are very helpful and kind. I come over here to pay my bill from a location out of state. They never mind

Well lit, clean, and online rental made it super easy and convenient.

I needed help with some questions on my account. The girl working there were very helpful and thoroughly explained everything to me. Very kind and helpful people there

I've rented with Public Storage before although at a different location. I worked with Katie here in Woodbridge and she was absolutely AWESOME!!! She took her time and explained everything to me. Showed me where my unit was allowed me to ramble on and not rush me in and out. Great person and excellent employee! Facility was VERY clean as well!

Clean and appears to be safe. Elle was very knowledgeable and helpful.

The employee was very nice when I went in to pay my bills for another location. I didn’t know the account number, but she took the time to find it for me. The office was very clean and she was very helpful.

Katie was so personable and provided such great customer care! Really appreciate it! Above and beyond expectation of storage!!!

I've rented with other storage places in the past but so far this is my favorite. The property was clean and the young lady behind thr counter was professional and courteous unlike other place I've stored in thr past

Catie is the best!!! Very helpful and understanding I highly recommend Public Storage and Caties 5 🌟 service!

When I came to this location to pay my bill , Ellie greeted me so kindly. Since I just started storing I had a few question that she helped answer for me. She was very inviting and knowledgeable. Highly recommend working with her!

Excellent service

Both staff members that helped me make my decision were great. Friendly, knowledgeable and helpful. Would recommend this location for sure

I dont believe I have been treated with more disrespect then at this place. First, I made three attempts to go to the office and rent a storage space. On the forth attempt, the employees there did not seem to have the time or the effort to help me. They seem to think it was funny. I would not recommend this place.

Great customer service. Ellie at the front desk was very professional and extremely knowledgeable. She got me in and out quick and answered every question I had.

Very considerate about renters. Dropped price for loyal customers during pandemic.

Jennifer was nice and acted professionally. Jennifer’s work ethic is awesome.

Service exelent

Jennifer provides excellent customer service ! Facility is clean !

Jennifer at the front desk was very professional and extremely knowledgeable about everything. She got me in and out quick and answered every question i had. I would def use this place again.

Jennifer & Katie were awesome. Would recommend this location. Thank you again.

Secure coded access, spacious units (I utilized a 10x10 space), and tremendous help and communication along the way - thanks to Jennifer. Highly recommended!

Jennifer is amazing ! Her energy is great and My experience was golden ! we need more people like her

Nice property, jenifer was nice and helpful. Thanks

Bottom line, there is NO CONCERN AT THIS FACILITY FOR CUSTOMERS. It was a hassle, but we moved out of the unit after close to two decades of using this storage facility, but after more than an decade of issues with too many repairs that were ignored (keypad light burned out, broken door, a lack or just broken carts, and most recently damage in our unit caused by staff not cleaning up a soda spilled against our unit door), I found it necessary to relocate to a competitor’s facility. We found a much better facility, that is well maintained, has lots of carts in each hallway, has a well lit entry point to enter codes into the well lit keypad for entry, has longer hours, is less expensive, and has a significantly more responsive staff. With the price of self storage, Public Storage needs to wake up and understand that the little things do matter. You can’t charge a premium price for poor service, and concern for customers needs to improve. I can only assume after reporting issues over many years that were ignored that Public Storage is likely the problem, and I’ll never use one of this company’s facilities again. Happy to provide the details of the concerns with a corporate rep if anyone cares and that contact info is provided, but the character limit for a review couldn’t begin to support the details of why this facility is not worth using. I was going to attach video of some of the issues, but it appears that only photos can be uploaded. The last straw was when the facility’s electricians spilled a large soda against the door of our unit, reported it to the staff member on duty, and nobody found it important enough to clean it up and keep it from damaging some of the contents inside. When I reported the issue to the office, the answer was that they were aware, but they had no water to clean it up. As stated at the start of this post, your customers do not matter to the staff.

Very friendly! Place was very clean, too.

Jennifer was amazing. I asked her a million different questions over the phone and in person and she went above and beyond to ensure I was comfortable and happy with my choice. She is an amazing asset to your team tour need more representatives who go above and beyond.

Jennifer has great customer service. She was very patient, as she looked busy along while helping other customers. The property was clean as well as the 3 units she showed me. I would recommend this property to family and friends. Thanks again!

If you go here ask for X! He’s really knowledgeable and patient with helping understand the rental process. The employees can be pushy about getting you to buy extra supplies a bit, but that’s part of the job i guess. Overall great experience and excellent customer service!

Just moved from Cali and Xander made renting and moving back east stress free. Thank you so much!

i was able to come in and make a payment without ANY hassle or trouble. also giving five stars for the great customer service i received from X; super funny & friendly. thanks for making my day!!!!

Wonderful experienced with the relief manager Xander!

Clean units, clean establishment, Lindsey who helped us was great. Very polite, knowledgable and professional. Highly recommend it.

Jennifer had PHENOMENAL customer service. I really appreciated her assistance!!

Jennifer is a wonderful asset to your company! She is very helpful and professional.

Convenient location. Friendly staff- Carel was very helpful and a pleasure to work with. I would definitely recommend.

Carel helped my family out with finding the right space. I recommend this storage company.

Easy to rent a storage room. This location had the best price for what we were looking for. The location is easy to get in and out. I would recommend this facility to others.

Kendra was very helpful!!!

Climate control must not work. Everything covered in mold after 11 months. Find another facility!

Carel is friendly and knowledgeable, and helped me quickly find a unit that would work for my wife and I.

Carel rocks! Great customer service, easy and convenient.

Friendly staff, clean storage, my girlfriend felt comfortable using public storage over others. Thanks!

Carol provide service when I went there. would recommend. A+++

Really like this storage location. Jennifer was very helpful, knowledgeable, and answered all my questions. I would definitely recommend this place to others. Thanks Jennifer for the great customer service from beginning to end!

nice property, Kendra was very nice and professional

Kendra is the sweetest and most helpful person! definitely 10/10 recommend this storage facility!

Kendra is fantastic. Excellent customer service. She really looks out for the customer. Very personable.

I rented a unit today and the service I received from Natalie was wonderful. She was cordial, friendly, professional and expeditious. I really appreciate the service she provided today.

Kendra was very friendly and made the process very quick and easy. It was a pleasure!

The staff here is really helpful. When I had a less than perfect experience, they reached out to try and resolve the issue. I really appreciate that sort of service.

Had a pleasant experience with Kendra, she made the process quick and simple. Will recommend to anyone

I got a storage unit from the lovely lady named kendre and she was just the best thanks so much u were a big help

Kendra was a very nice women who helped and assisted me with the process of moving into a storage unit for the first time. Over all 5/5 great experience

Manager was very knowledgeable Great customer service

Kendra was so friendly and extremely helpful. She took the time to go over everything with me and made me feel comfortable with my rental. If you need a rental, see Kendra!!

I was looking for packing supplies and Kaila was beyond helpful at this location, I would recommend them to anyone!

I just want say that KEVIN is a super star in customer service I highly recommend it and ask for KEVIN he will take care you .

I am very happy with my experience with this public storage. The property is very clean and Kevin was very polite and helpful. Thanks for the great customer service.

Bonnie is the lady who helped me & showed me everything, she was very nice and helpful! Took care of me real good i would recommend talking to her about getting a unit!

I called the public storage off telegraph rd and they immediately found a space for me with great price. The reservation took less than 5 minutes and Customer Service Representative was very knowledge and helped with all my storage needs. I was very grateful and relieved to be able to make these arrangements so easily. I would recommend this location if you are looking for somewhere safe to store your belonging. I had a very positive experience.

I had the best experience at this location when I came in and spoke to the guy at the desk I think his name was Kevin. He answered all my questions about the storage unit I was interested in. I will definitely be storing my stuff at this exact location because that young man left me with a great impression of the company. 5 stars Public Storage!

Excellent customer service. Open on time and good deals. Clean environment.

In looking for place to store some of your precious belongings, you want to be sure that the people you talk to understand what you are trusting them with. I found that person at my Public Storage - at 13798 telegraph rd, in Woodbridge Va. Ms.Tiffany explained the process, removed my fears,and replaced them with assurance. Its really simple. She made it so, I'm good now. Thanks Miss Tiffany

Excellent Customer Service. Thanks To Tiffany She Made The Rental Process So Easy And Explained Everything I Needed To Know. I Will Definitely Recommend This Location.

Bonnie was extremely helpful and provided us with outstanding customer service! I would highly recommend Public Storage to anyone looking for a great storage facility, and personable customer service!

Corel did excellent customer service with us walk us on every unit we were asking about until we have a pick with a smile location is also perfect

Carel did an outstanding customer service when I was there. She is very nice and courteous.

Bonnie was truly amazing and very helpful with helping me find my storage needs She is definitely an asset to this company. I will recommend all my friends to come here.

Although I changed my mind when I saw the room was a little to small for me, Kaila went out of her way to find me a larger storage room at another location and transferred my reservation. Definitely the service I received was more than professional and extremely helpful. Kaila is definitely an asset to public storage.

Bonnie located just the unit I needed. She was so nice and worked the whole time with a big smile on her face! Definitely recommend.

First time customer of Public Storage. Elijah was the representative taking care of my reservation. The paperwork was ready and he showed me the storage unit before preceded with the paperwork. He is very knowledgeable and answered all of my questions. Elijah is a true professional and Public Storage is fortunate to have him as an employee.

Great staff! Very happy with the location, size of the property and my unit

Carel was a great help, she was Very knowledge and walked us threw every step with a breeze.

Chelsey provided excellent customer service. Very professional and courteous!

Great service from Jack!

Great public service

Amazing service from Jack! Thank you for facilitating the whole process and being highly efficient.

WAS GIVEN A GREAT LOCATION FOR A MINOR ADJUSTMENT TO MY ACCOUNT SERVICE FROM TIERRA WAS EXCELLENT SPEEDY AND HELPFUL

Awesome Service!!!!...Keep it up!!!

Carel doing a excellent job

Clean & well lit area...Jack & Darci were especially helpful.

Very good service and 6 stars

Excellent customer service from Jack and Darci. They were patient and carefully explained everything.

I got the best experience here at Telegraph Rd . Jack was very helpful.

PS is an easy, clean friendly facility. The staff is courteous and attentive.

Jack was super helpful in assisting us to finding the perfect space for all our thing! Super quick and easy!

Jack was very helpful

Shaci was very good with me today. She took care of all my concerns and questions. Also she's very sweet. I recommend this place to store your items.

Jack was great he helped me tremendously when I needed a large unit in short order. These guys are professionals and I’ve always had a great experience when I’ve used them

I would recommend this property for renting great place

Jack has always give me good service at this location

Very nice facility and employees. Janet was great! She and Jack the property manager were most helpful and super friendly. They were very professional and went over all the details and pricing. The facility is very clean and well lit. No trash on the grounds, looks to be swept daily. One of the best storage places I have come across in a while.

Jack gave me excellent service and took care of my needs this is a great location to rent

Awesome service Jack was awesome also🖒🏾🖒🏾🖒🏾

Very happy with storage unit. Unit and facility nice and clean. Staff very friendly and courteous

Awesome fast service. Shanobie at the front desk was very pleasant, friendly and efficient. Thanks for making the process painless, easy, and quick. 👌🏾👌🏾

Jack presented me with excellent service to my unit when it was flooded. I went to Jack amd he immediately took care of my situation with awesome assistance amd care. Would recommend Public Storage to all my family and friends!

Jack was an amazing at helping clearing my property and I will always use public storage in the future. Thank you for your great service.

Jack and Katie were very professional and offered me wonderful service at this location. Would highly recommend this location to anyone who is looking for a clean property with professional service.

Had a good experience at this location!

Jack was very helpful and was very clean

Fantastic customer service this morning! Thanks for a great experience.

Great location and wonderful customer service, Mr Jack helped us a lot he is such a wonderful personality and great guy, he explain everything in detail !!!! Very well recommended

Great Manager Jack! He is very knowledgeable and aware of all the rules !

Jack provided awesome service. Highly recommended

Clean place to pack and organize my things

Very clean place, with very helpful, efficient and friendly staff.

Issues with postal service delivery of a rent check, not their fault, not mine either. They were courteous and worked with me, calling me immediately when the replacement check came in so I could cancel the lost check. Never been late on my monthly payments, and they acknowledged this fact without question, but instead with grace and appreciation. Been a customer for 3 years, will continue to be until I leave the area, or get a garage.

We came in to rent out a storage unit and the representative Jack was great and helped us along the process. I would highly recommend this storage facility.

Access to the location is super convenient. The location is safe and all the storage units are on the first floor so you don't need to use the elevator. The only thing that I did not anticipate was adding the mandatory monthly insurance cost (basic insurance cost: $11) to the rent. Here is what impressed me the most: I moved from another city and got stuck in the traffic. DeAneria, the Property Manager, waited almost an hour after their office hours, 5:00 pm, on the Columbus Day eve to accommodate my move. She was super nice and friendly although she had stayed much longer than I initially told her on the phone. Despite being late, she explained all the policies thoroughly and made sure that I understand all the fees and requirements of the contract.

The sales associate Jack was very helpful in assisting my needs. Great service, pleasant conversation.

Big and in the right spot

My experience here was amazing! Customer service is what makes a company great and this place has it! Highest praise to Shanobie she was absolutely amazing and made my entire experience a breeze! Her customer service skills were top notch and all my questions were answered. I highly recommend this place !

Great customer service, easy and friendly move-in process. I have rented from several storage companies and by far this has been the best experience.

Great customer service from maria

The people there are nice and very helpful. The unit I got was clean and not tattered.

Property is always clean! People who work in the office are always very courteous.

Really nice location. Superb customer service from Faren. I've visited the office a handful of times and she always remembers me and other customers as well. That's pretty cool. You can tell they keep the property up, so you have the extra knowledge that your stuff is safe. They also use the special locks for their units--meaning, no padlocks or combos. But the lock is re-usable...and at other facilities. A+++

Very nice staff, easy access and great space!

Faren is so outing and nice. Everything I go in to make my payment she always makes me feel welcome. The public storage on Telegraph is boom.

Faren is the best!!

Asia helped to make the process of renting a storage unit an easy and efficient process. She provided answers to all of my questions...and answers to questions that I didn't know to ask.

I don't write reviews but I'll make an excemption for this facility. Public storage is lucky to have an employee like Faren. She went above and beyond to accommodate my storage needs.

manager was friendly, helpful and thoroughly informative and made sure I was getting the best deal and the right size for storage. facility was clean, well lighted, easy to access and hand cart available .

Happy with the storage unit and the staff (especially young lady named Faren) were very pleasant and helpful. Security cameras and security gates give you a sence that your stuff will be safe. Only complaint is being misled into thinking i would open account for the unit for $1.00 as advertised, they dont tell you about the insurence you must have and other fees, my $1.00 to get a unit (first month) ended up costing like $80.00 to get unit but besides that shock everything else was good, i would recommend. J.V

After my second month here, they raised my rate by $20. They must've known that it'd be inconvenient to move my things to a different location and took advantage of the fact. They try to get you to review them on Google as soon as you sign up, so take other reviews with a grain of salt.

best customer service. Faren is very friendly n knws what she's doing? 👍👍

Great staff! Faren was the best! She showed exceptional customer service! Always had a smile and always had an answer! Oh yea, the storage facility it's good too. Get that 5 button fixed lol

Great place and friendly staff there really enjoyed the service I recieved from them and will definitley be using them again

Customer service was awesome! Faren and Shaun tell are phenomenal ladies. Kudos.

Welcoming and hassle free environment. In and out in less than 20 minutes with a great deal too. Faren was very helpful in getting me set up and acquainted with the facility and answered all of my questions and concerns. Every time I go there I’m greeted with courteousness and great customer service from Faren. I would recommend this place to anyone looking for a secure and convenient storage being right next to the Potomac Mills Mall and I-95.

Kudos to Faren and Shauntell for their professional and great customer service. It is a great storage facility. Phenomenal personalities.

Faren is very helpful to me at anytime when i have problem around.

Great service. Friendly and extremely helpful.

Great service, attetive to customer needs, and very personable staff. Highly recommend!!

I am writing this review not so much for the facility, as it is for the absolute first class service that Poonam provided me with. I'm a 61 year old man at times I would have to admit, not a very patient man (although I am hopefully not ever rude!) I have a raspy voice that some might mistake for anger. When I came to public storage, I was greeted by Poonam, who was there filling in for the regular person who was on vacation. This young lady was a very good combination of qualities that made my experience there today very pleasant. She is gentle spoken, but very clear easily understood English. A gifted combination of knowledge and professionalism and patience as she covered the details of my contract. She's probably worth more than she gets, but I hope that's not the case here. She's one to try to keep !

Faren was one of the first individuals I encountered in my move to VA. From the first day of utilizing the facility 'til the day I vacated, she was extremely kind and helpful. I observed the same behavior when she communicated with her co-worker. Other than a few gate issues over the past year, this served as a great storage facility.

Faren was so personable. She epitomizes the essence of a professional customer service representative. It was such a joy to come in and received outstanding customer service!

That was a very nice to have this place for 3 years.. thanks public storage..

I normally don't leave a rating, but Faren the manager at Public Storage was very professional, friendly with the best customer service...she took her time going over everything with you. I would highly recommend this location because of her...

Faren & James were very sweet! They were very great at helping me pick out the supplies I needed. The facility was nice and clean. Highly recommend!

Shay was the biggest help in providing awesome customer service. Will continue to use their services.

Faren was awesome - quick efficient and extremely helpful! Definitely an asset to your company!!!

One of the worst places to store your stuff! Seriously you get rewarded for on time payments by annual increases in rent. I have been renting a unit since 2007. My rent has increased to over $300 a month.

Great service from Faren every month.

They provide friendly service. I appreciate the professionalism of the manager I spoke with, Faren May.

Great customer service . very clean property. Great rates! The lady at the front was very welcoming and helpful with a warming personality I would definitely recommend this storage facility to anyone in need of a storage

Thank you Faren, you were very helpful and professional.

Excellent service and a clean facility. Christina drove me to my storage unit in a golf cart and took great care of me. It was an easy transaction.

I came in today and was greeted by 3 great employees Christina, Faren, and Desiree. Everyone was so polite and held great conversation. Christina took me outside and showed me several different size units and took the time to explain the pricing and promotions. Overall I recommend anyone looking for storage to stop by this location!

Outstanding customer service.... Faren, thank you for your assistance in getting the right size I needed. keep it up and highly recommend anyone to this Public Storage.

Faren is very pleasant. ,and the storage is very clean. Good job

Excellent customer service from Faren always!

Every time I come to this location, I receive excellent customer service from Faren! She is very friendly and helpful! I would recommend this location to anyone. Very good atmosphere.

Faren is awesome and I had and awesome experience. Used this facility before and transitioning in the interim. Great place safe and friendly.

Great customer service from Maria.

Customer Service at the Telegraph location is great, Maria, new trainee and Faren are sweet ladies - doing their work in EXCELLENCE... Thank you ladies for your awesome service...

Encountered an issue and Faren scrambled to help resolve it! Great location and awesome customer service!

Faren is the best.

Very happy with this public storage location, the unit and staff member Faren. Unit was very clean Faren very professional efficient and friendly bathroom was clean, easy access to unit.

I HAVE BEEN THERE FOR MANY MANY YEARS AND I AM ONLY LEAVING BECAUSE I NOW HAVE A PLACE TO STORE ALL OF MY STUFF AT HOME. PLACE AND PEOPLE ARE WONDERFUL!!

Faren was very professional and quick. She was also very friendly and helped us try to get the best possible unit. I would definitely come back to this location and rent with Public Storage again because of her assistance.

Faren was absolutely professional. She made our move out move in procedures painless!

Faren and Ebonee made my 1st time rental so easy... They are awesome.. Explained everything and made me feel comfortable. Thanks

Faren helped save me some money! That's always a plus!

It was a pleasure being assisted by Ebonee Graham. I had several questions that she was able to answer in an efficient manner. She was friendly, helpful and made my experience an enjoyable one. I will definitely come back for any needs in the future!

We are very satisfied with the service, the office staff are very nice and helpful for us. Thank you to Lauren for been so nice and patient to help us with our concerns and give us the right information. The manager is very professional and efficient.

I love when I can get good customer service and suggestions along with a smile. Ebonee was great! As soon as I walked in the door, she stopped what she was doing to greet me and answer each and every question I had in reference to storage. She is officially my public storage GO-TO professional! Thanks Ebonee!

The staff was professional and excited to be at work. They were very friendly and courtesy during the process while assisting trainee Beth. To that end, I plan to recommend family and friends to this location....Kudos to BETH and good luck!!!! Many Thanks, Tye/Cynthia

Great experience and very quick and helpful. Would definitly use again!

Had a great experience. The process was painless. Big thanks to Shanobie for making this a speedy experience!

I had a wonderful experience yesterday. I walked into your store in a blah mood. I needed boxes and packing supplies for packing. I had know clue how many or what I needed . Ebonee was awesome. She walked me through and explained what was in each packages. She was happy, smiling ,bubble and had a very positive attitude. When I left we both were laughing like we knew each other for years Thank you Ebonee. You are very welcome... I was doing a post for school. Have a great day.

Great customer service moving in!

Great customer service, matters handled in a timely fashion, staff is friendly and welcoming

What makes a company great is the people who work with them. Beth is one of those people. She helped make the rental process seamless. She values customers, demonstrates vast knowledge of the business. and is an exceptional representative for Public Storage. I'm glad to be with them.

Had a great experience, came in on Friday and rented a smaller unit. Came back on Sunday and was able to transfer into a bigger unit, with no hassle and no extra money down. Bree is very polite and courteous.

Beth was fantastic! Super helpful and friendly. Would definitely use this location again. Thank you Beth!!!!!

Costumer service was awesome... Beth was extremely helpful. Thanks so much!! :)

received excellent customer service from Beth

Reserved Online. Price was Great. Process to get unit took less than 25 minutes. Pooja was very friendly. Would definitely recommend.

Excellent customer service!! Beth is fantastic, I wouldn't want to store my things anywhere else. Thanks again Beth!

The customer service is great. Thank you Beth!!

Best service! We've used this place before and they always offered excellent service. Beth is amazing!

I have been storing here for years and Beth has always been very helpful and accommodating to me and my business. property is kept up very well. I always see someone out cleaning it up. Customer Service is A

Thanks to Ms. Johnnye for assisting me with all of my questions. She stayed on the phone with me and gave me several options. She helped me to understand. She has a wonderful personality and excellent customer service skills. She is an asset to Public Storage.

Experienced a good knowledgeable friendly staff and at an affordable rate.

I have used storage all over the country and the telegraph road location is the best I have ever dealt with. Without even asking my name, the manager knew who I was and what units belonged to me. I assume that it is because she keeps an eye on the security cameras and sees what units people are going into. This reenforces my confidence in the security of this location. You can't be the prices either. Best in a 20 mile radius and easy to get to from I-95.

I am very pleased property manager Beth handles my account. She is a complete professional and answers all my questions no matter what. I would highly recommend this location for their customer service.

Manager was very nice and informative, The location perfect for my needs, the property was very clean and secure. the prices are very reasonable too I should have come here first when I was looking for storage space.

Beth and Lena was very professional and helpful when the call center meased my request up. They offered another storage that was available unit outside just want i wanted thanks

The best storage manager ever.

Beth very friendly and helpful. Place very clean and well lit.

Public storage has the best facility and they provide awesome customer service. Thanks for all your help Beth!!

Great job the best

Just rented a smaller unit for some extra household items Unit was very clean during initial inspection Beth and Alejandra made the whole process very easy. Security is very good .Would recommend

When I came to get a new storage unit from this location, I received professional and awesome service. The property manager, employee, and trainee were accommodating and gave me all the information I would need for the process to run smoothly before I even arrived. I would recommend this location and also the convenience of where it is situated. Thank you! - Danyell

I am happy with ovais nice guy he so helpful and also he know answer all questions and satisfy my expectations. Very nicely.

Beth is the girl to see. Everything was well explained! The storage units are very clean. Def better than other storage facilities we've seen

Great help, property manager is the Best

Vary good job beth

Great

Easy.fast.great customer service

Very helpful staff. Mike and Beth took good care of me!

Great job Beth!

ive had a storage unit here for 5 years and its great,i run a small company and need to store suppies in a nice clean and dry storage unit and public storage gives me what I need plus exess when I need it Beth runs a clean shop and is helpful on advice needed for all my storage needs and they carrie all the supplies needed for storage

Tasha was very knowledgeable about her job and I was very satisfied. I recommend this location.

The storage unit was a big help for my fiance and I because we had a lot of stuff and nowhere to put it while we were looking for a place to stay. I feel the price was worth every penny because I know our stuff is secure and the people there are really friendly. I highly recommend this public storage.

Had a good experience here after visiting other storage facilities. Alexis was very helpful and when I went to move my things in, the other young lady behind the counter was very helpful and courteous. Pricing was decent, they honored the online pricing..which happened to be strangely enough, was very different from in store pricing. All in all, pretty decent experience so far.