I have a very bad experience you people take two payment from my account please return the money back
Good customer service imdad
Worst people to do business with. They doubled the rent in less than one year, despite the fact that they insisted they won’t increase their prices if I stay long term. Even if they did, they would do it after or close to a year down the road. And the increase would be no more than 15-20%. Well, they increased the rent from $199 to $375 within a year. Good luck calling them and speaking with a person. Left a few voicemails, when my code wasn’t working. No one called back.
Felicia was very helpful.
Super easy process!
Clean, Safe and easily accessible 🤩
Felicia was helpful answering all the questions
I had.
Thanks again Felicia😎
Thanks again Felicia you were so nice to me and gave me all the information I needed.
Thank you for you help. You made the process very easy.
Felicia was great very helpful and friendly highly recommended
Excellent service from Imdad.
He was very helpful when we were looking for the right storage unit.
They changed it FROM 24HRS A 6AM TO 9PM... THEY'RE CON ARTIST COMPANY VERY RACIST
Thank you Felicia such a sweet girl. She really went above and beyond to help me.
Thank you Felicia for your help.
Thank you Felicia for your help. She has the best customer service you can tell she really cares about her customers. She always greets me with a smile it's so warming. The company should be grateful to have someone like her.
It’s ashamed how humans can react in situations that’s life changing to the next. Theirs people that should not be managers or supervisors. Just NOTE that there’s a universal law that’s call give and receive- upper management is horrible and inhumane local Maryland not Texas. Treat others as you will yourself- remember there is a GOD (He or she) A FORCE TO BE RECKON WITH- don’t take other people’s life memories and belongings for grated- because you too or someone in your family
can experience the very same thing
Thank you for your help felicia
Thank you Felicia for all your help you always are so kind and I truly appreciate you.
Had a pleasant experience with Imdad the property staff is very helpful. Also their site is very clean compare to the Telegraph and Miniville road location. Would recommend for anyone is looking for a storage space to come check them out. 😄
Good customer services side manager imdad very helpfull
Great customer service felicia is so nice.
I visted this place ms Felicia helped me alot she was very helpful and she guide us all the way
Felicia is great and so helpful all the time.
Great staff thank you felicia
Thank you for your help Felicia
Thank you Felicia for helping me with app you are so very helpful and kind.
Thank you felicia for your help
Good service ,nice people in the office.
Thank you Felicia you made the experience so pleasant 😁
Thank you Felicia for helping do rental. Very nice and helpful.
Felicia’s customer service skills are superb and she defines quality within the service. Excellent customer service and very speedy responses as well as knowledgeable when asked questions. Never did she have to call someone else to answer my questions. Quality service.
My experience at Public Storage was awesome! Thanks for all of your help Felicia!
Great customer service and friendly staff. Felicia was great.
Thank you Felicia for help always so nice and helpful.
Thank you Felicia for your help downloading app. Very helpful and great customer service.
Felicia provided amazing service!
Thank you for helping me setup my app.
Thanks Felicia for your help.
Thank you for your help today made it so easy great customer service Felicia
Very good storage.
I'm recommended!
My, my, you know what hard? Moving out of my home state. You know what makes it a bit more easy? Having an amazing young lady help me find a storage that suits my needs. Felicia was absolutely incredible breaking down the whole process of renting an storage space. I highly, recommend speaking with her. She is a very respectful and helpful young lady.
Thank you Felicia for all your help very much appreciated. Very professional and great customer service and extremely knowledgeable.
Excellent customer service! The manager is very professional courteous and resourceful. I would give six stars if it was possible. Thank you for all your help!
I am currently moving out of Virginia. Needing to open a storage unit for the time being. I went in the Public storage to talk about the options of what I needed and what they had available. I got to opportunity to talk to Ms. Felicia. I have to say, she was AMAZING! She ran down all of the options they available and was working to see what would best fit my budget for the time being. She was extremely friendly and polite. She was very helpful. I would very much like to work with her again when I finalize my plans.
Thank you for your excellent customer service, Felicia. She was knowledgeable and patient through the whole process. I appreciate your help!
Felicia was a rockstar. Great customer service and extremely knowledgeable. I would highly recommend this place to anyone.
Thanks again Felicia for your help.
Felicia did an excellent job waiting on us. Very good customer service very helpful.
Thank you Felicia for your help very informative and customer service was superb.
Felicia was friendly and professional.
Horrible experience every time. We will definitely be moving out stuff out asap, from not having the unit we reserved online so forcing us to pay more since we were already there with our uhaul truck, to being extremely unknowledgeable with any questions.
Thank you for your help today Felicia
Felicia is a great worker very helpful and knowledgeable
Thanks again you helped alot Felicia
Felicia gave me great service appreciate the fast service thank you!
Great help from the agent, Felicia.
Associat Felicia was outstanding with assisting me with my payments and talked me into getting the another identical unit next to my current unit for convenience.
Felicia is great she always helping me when I'm here and cleaning the property this girl needs a raise!
Thanks felicia for all your help today with my rental.
Felicia was very helpful and kind! This is a great location!
Thanks Felícia all your help every time I come.
Thank you felicia for your help. Very friendly.
Felicia is always very nice and welcoming when coming to her office I appreciate the great customer service
Thanks Felicia very helpful and knowledgeable.
Felicia was great! Took us to see what we needed and provided excellent customer service! Will come back again!
I had a wonderful experience! I talked with Felicia and she was extremely helpful and kind.
Traveling the road this is my go to storage in Woodbridge. The Staff is amazing, Felicia is always informative and knowledgeable for whatever questions I have when I visit.
Felicia very nice help me alot.
Felicia is wonderful thank you for all your help.
Felicia was super amazing and helpful would def recommend to family and friends
Alexia was super helpful and made the stressful situation of having to move so much easier. I am super grateful!!
Felicia is great property always clean.
Good service Felicia was nice
Property always clean Felicia is very helpful when I come very nice
Felicia was really helpful.
Felicia was outstanding, great customer service and extremely knowledgeable. I would recommend to anyone needing storage. Thanks for making our move that much smoother.
Felicia was friendly and welcoming. Clean grounds and units.
Muy buena atención ..JESSICA ES MUY AMABLE ..
Just moved to town and needed a unit to store my things in until I got settled. Felicia was the first person I saw when entering the facility. She was very kind and knowledgeable. Thanks to her great customer service, I now recommend this storage facility to anyone who is looking.
EXCELLENT CUSTOMER SERVICE: I met Felicia She was extremely helpful, thorough and very detailed about the rental units. I would recommend the to anyone that is looking to rent a unit. Environment is clean and very friendly!
Talked to Felicia and she was easy to work with and answered all my questions quickly. She was awesome and I look forward to working with her in the near future!
Felica was very polite and helpful. She was very knowledgeable regarding my concerns on billing and payments.
Thank you Felicia for all your help
Felicia was very Nice and helpful.
Thank you Felicia for all your help.
Felicia is very nice she made me feel so welcomed as soon as I came in she made moving so simple.
Felicia was very helpful, I was able to find exactly what I need.
location always tidy & peaceful during my visits. great customer service, I really enjoyed chatting w/ Jessica. she is super friendly & a genuinely helpful employee. one of the better storage units in the area.
Felicia is very helpful I came in about my rent being so high and she was able to put in a request and get it lowered I'm so thankful for this woman.
Felicia is great she is very knowledgeable and really knows her job. She made moving seem so easy really eased my mind.
Thanks to Felicia at the storage on smoketown rd for such and excellent and outstanding service. I was able to reserve my unit over the phone and later on came in to pay and move my things in. Will definitely recommend friends and family 💯🙏
Felicia is always helpful when I come into the location immaculate customer service definitely goes above and beyond.
Excellent customer service Felicia helped me understand everything I needed and what would be necessary for me. I highly recommend this location
Had a great meeting with Jessica today. She was very knowledgeable & informative with all the questions I asked. Looking forward to doing business with you’ll in the near future!
Thank you Felicia for your help
Jessica helped so much Professionally. She gave me an excellent solution which I do appreciate. She is a start .