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Public Storage Self-Storage Units at 8625 Centreville Road, Manassas, VA
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Outdoor Storage Units
- RV Storage
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Outdoor Storage Units
- RV Storage
- Small, Medium & Large Storage Units
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5'x10'Online only price$ 69/mo
Small 5'x10'- Outside unit
- Drive-up access
$ 69/mo $92Best Price Label
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5'x15'Online only price$ 103/moMedium 5'x15'- Outside unit
- Drive-up access
$ 103/mo $137Best Price Label2 unit left! -
10'x10'Online only price$ 121/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 121/mo $162Best Price Label
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10'x15'Online only price$ 204/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 204/mo $272Best Price Label
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10'x20'Online only price$ 247/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 247/mo $329Best Price Label
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10'x25'Online only price$ 312/mo
Large 10'x25'- Outside unit
- Drive-up access
$ 312/mo $415Best Price Label
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10'x30'Online only price$ 362/mo
Large 10'x30'- Outside unit
- Drive-up access
$ 362/mo $482Best Price Label
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Self-Storage Near Manassas
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
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Manassas Storage Units On Route 28 Near Old Town Manassas
Storage units in Manassas on Route 28 and close to Old Town Manassas are available to solve your storage problems today. If you use Manassas Regional Airport for business or personal travel, this location is just up the road.
Grab a5x10 storage unitand keep your car trunk clean from sports equipment, tools, or seasonal clothing.
10x10 storage unitsare great for anyone who has downsized, or just needs more space at home. They can hold belongings like chairs, mattresses, bed frames, and even appliances.
Large hauls call for one of our10x20 storage units, which can hold up to five rooms worth of stuff, including large furniture, motorcycles, oversized boxes, and more. Local businesses can also take advantage of these spacious storage units for extra inventory and equipment you don't need on site.
Enjoy a hike on the nearby Bull Run Occoquan Trail, or head into the trendy Georgetown Neighborhood in Washington, DC for a day of shopping and dining.
These outdoor storage units make it easy to drive up, unload, and get back to your day without the hassle of long hallways or lugging your stuff up stairs. And withour eRental program, you can book a contactless move-in and get organized in no time!
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 268)
Great customer service, Stacy is very helpful and friendly.
It was really nice and help me with the app today
Good place to store if you need space I would recommend
Hitoshi helped me find the perfect unit to store my items. Definitely recommend him and this facility! Easy to access my unit and drive up to unload.
Amazing place to store goods here
Perfect option for supplemental storage.
Nick was a great help and the facility is in a really convenient location. I really appreciate the online rental process, makes everything so much easier.
Thank you Carrie for my rental today it was easy and fast with no problems
Thank you Carrie for helping me today with my payment and being nice
Thank you carrie for helping me with a new rental and showing the space very kind and clean
Great service and timely
Gracias Carrie por su ayuda con MI Pago de MI cuenta y por unit 2059
Thank you carrie with your help with my new rental everything worked out nicely
Amazing service! Juan helped me so much! Very grateful
Thank you Carrie for showing us the space and making a easy reservation
Nice service and place
Great location. Very clean place . If u need a storage .this is the place to go .
Great customer service
One of my favorite managers and locations. I was in a pinch when a vendor failed to deliver a peice of furniture and luckily public storage helped me get in to show the peice to the client; seamlessly and even helped wrap the merchadise with supplies I purchased there.
Gracias Carrie para ayudar mi con mi cuenta de aka eres helpful
Great place
Had an issue with a rate adjustment that was quickly addressed by a very helpful regional manager. Updated: Not so fast. Regional manager assured me on the phone she would adjust my rate. She never did. I'm back to paying way more than I agreed to on this unit. Find another place to store your stuff.
Good place
Thank you Juan for all the great information on public storage, I will be referring my friends to store here. 👍
Buen trabajo
Gracias manager for having a great attitude today and helping me rent a speacial storage for My speacial needs this was easy and great
Totally recommend. Carrie was wonderful. Very kind and eager to help us. Place was very clean. 10/10
Thank you for all your help kaylea!
great service when you need a storage
Thank you Carrie for searching the best price and space for us today
Carrie great service and help.
Kaylea went above and beyond to assist me with returning my lost ID and coordinated a plan to get it back to me safely! Thank you for the great customer service experience
Nice
please dont store anything that u may want to put back into your house here. mold and mildew. the smell of the mildew will have your chest burning. u may want to try the indoor storage. check out my new mattress that i pulled out. along with other items had to be dumped. also to mention they remove the insurance policy from my account and the cost goes up every few months or so by alot started with $60 a month ended with $290 a month. just part ways with your things as it could be ruined or sold at an auction from the random price increases. also that $20 lock they sell u is trash. will rust inside and not turn over.
Thank You carrie for Your help at public storage very nice here and clean
For the first time experience I could say they gave great customer service and I love my storage it's perfect for me cuz it's the first floor level easy access so how what can I stay five star rating is a great rating for them they're a winner
Great customer service!!!
This guys where so helpful from day one, I was with them for over 3 years. I highly recommend their service and customer service was always on point. Thank you guys if I ever need a place I will definitely come back.
Carrie Morris is so sweet in the office I love your all storage building she the best always helpful
Carrie was very helpful in finding me a new storage right for me.
Just want to thank public storage and Carry for being perfect! I needed a last minute storage solution for my motorcycle. Was able to do it all online! Even booked two (by accident). But had no issues canceling the extra one! Perfect location, all services Online, and awesome customer service! Thank you again!
They did an amazing job setting up my garage storage and the employee there were very helpful. If you need a storage in a simple an d clean place, this is the place.
Great customer service..
Carrie helped me cancel my rent raise and I feel so happy than you public storage
Joanna is the BEST! GREAT customer service and so just so amazing!❤️
Even the the website has a lot of info I have issues with measurements and Carrie Mendez helped my figure it out and I was able to know what I needed to store my things thank u Carrie
Carrie Mendez was very pleasant and helpful in finding the right storage unit for my needs.
We are very happy with our service here. The manager, Carrie was so very helpful and provided excellent customer service. She is very knowledgeable and helpful with every aspect of our rental. Thank you Carrie for taking such great care of us!
I had a very good experience at this location, Carrie offer all the help I needed and answered my questions in a polite manner and great attitude, I give her and this location a 5 star rating.. Thank you. Julia martinez .
Carrie Mendez was excellent!!!Thank you so much
Carrie Mendez was an AMAZING help to me and my family. Very sweet and helpful. We really appreciated her!
Carrie was very helpful! I went in with questions about my first storage ever and helped me with everything I needed to know!
The lady in the office Carrie is the best. She is so sweet
A total ripoff. In less than 2 years renting here, they have unilaterally raised my rent 3 times. I'm now paying twice my initial rate. They know you won't go in and move your stuff because it's a hassle, and the rental agreement says they can just jack up the rate any time they want. Called their service line and got the "tough luck buddy" response. Look somewhere else for a better deal.
What are the costs for a 5x7 or 5x10 unit?
Hi just stopped by to make my December payment and carrie she was very nice to me and helped me with my lock lover her smile thank you public storage
I spoke with Carrie this morning at your Manassas store Location. She was helpful, professional, knowledgeable, welcoming and friendly. All while advising me an answering any questions. I could use about 10 employees just like her. Thank you!
JOANNA IS DA BOMB.COM! FRIENDLY EFFICIENT CHEERFUL AND PROFESSIONAL!!!!
Joanna has been very polite easy to work with and professionalism over the phone made me choose this place.
Great well maintained facility
Amazing and perfect service she help me with my service and did it in a timely matter Joanna is extremely great with help me with my storage
Joanna was very accommodating and Vanessa was very helpful
I love everything about this place...the facility, employees & overall environment was amazing!
Very great customer service. Joanna do everything for helping us. And Vanessa who is her manager understood us and help us. I definitely recommend this branch. And I will definitely work with this branch long term and recommend all my friends. Thank You Public Storage.
Very friendly and helpful staff!!
Gates broken. No one in office majority of time. Place is run poorly.
Joanna did a great job helping me and has a very good personality.
Great services great prices great customer service go for it Joanna was very helpful
Amazing!
Joanna had a very good personality an very good customer service , even though she didn't have the unit I needed it . She was very helpful.
Bryan was very helpful and provided great service from beginning to end. Thank you!!
It's great
Great place to store here thanks Jay
Clean and safe, place to store very happy.
Great customer service Jay! We appreciate your help!
Thanks Jay for the quick rental.
Great customer service
Renting here for a few months . Nice location with Easy accessible storage
We have been using this storage facility for nearly 3 years. It is clean and well maintained. The staff is extremely friendly and helpful.
Great customer service.
Good place yo store.
Deducted stars for not updating Google hours, saying they are open on Sunday’s and not actually being open. It’s very annoying when businesses do this.
Have the best experience with them always helpful. Joe is very kind and explained everything with me. I would recommend everyone too use them.
Joe did great setting me up in a unit. The process was pretty quick and went smooth
Thanks Jay for facilitating my rental today, great service.
Getting a storage locker is usually a pain. But Joe made it a breeze. He was very pleasant and helpful. I will be recommending this location to my friends!
Joe is awesome. Had some problems with a false account in my name and he solved them. Very helpful. Very polite and a stand up man..thanks Joe!!!
Very helpful!
Awesome service Jay thanks!
Joe has always been very helpful when I pay my bill. Joe has been very pleasant to work with. He even tried to save me money by suggesting auto pay to me. The facility has been clean and is easy to navigate around.
Awesome storage for price.
Joe was very helpful during our move in process. A very smooth experience and a very clean store. Thankful we found this facility.
Joe and Vanessa thank you guys so much for keeping and eye on my storage that I forgot to lock it right and thanks to them my stuff has been safe and well taken care ! Awesome service here I recommend
Great . staff.. highly recommend Kristina was.fabulous!
Customer services was great, thanks jay
my family has stored with public storage for years, they have best prices! The staff is always nice. I spoke with Khadijah she’s very knowledgeable. Would recommend.
Was there for 5 years, and decided to depart. The facilities is kept up very well and the staff is very helpful and professional. I HIGHLY recommend Public Storage for your short term or long term storage solutions. Brian (Centreville, VA location), thank you very much for your awesome knowledge and assistance!!
I vacated my unit after 10 years and Jay helped me throughout the day, awesome service thank you.
Thank you for helping me today, Jay gave me great customer service, thank you.
Jay gave me the best customer service experience
Vanessa went out of her way to make a stressful moving out situation very easy for my partner and me. We are both military and have been renting 2 storage units from this facility for 2 years. A situation arose where we had to give the facility 3 days’ notice of our plans to vacate. To make the situation even more difficult, we had to have a lock cut and we were making plans to do this over the weekend. She took her personal time to contact us right away and make the arrangements. A huge thank you to your staff for making our time at this facility pleasurable and for helping us out in an emergency.
Absolutely stellar customer service! I have been renting 2 storage units there for the past 2 years and when it came time to move out I had some personal issues come up (I am a military member - needed to move out ASAP and had to have a lock cut - all over a weekend - and all needed to be done through a 3rd party as I was not in state) I was able to reach the site manager (Vanessa) and she quickly contacted me and helped me out with my situation. She was very quick, polite, and professional, and I can't thank her enough for making a potentially stressful situation go extremely smoothly. Thank you!
Difinitely recommend. I went in with a couple of questions and I was given an answer for all of them, first time looking into getting a storage space. Thank you public storage and thank you to Adriana , she was really helpful.
Excellent staff, very friendly and helpful. Spaces are tight with not a lot on maneuver room.
Julie was awesome. She assisted me and we were able to resolve the issue in less than ten minutes. Thanks Julie!
Jay was great! Customer service was on point during a hectic time. Solid
Jay gave me great service during my stay and got me out with courtesy thank you
Thank you Jay for great service, Will recommend.
Jamie was our costumer service rep and she was very nice and she was well experienced and very knowledgeable. She left us with no worry’s.
I like this public storage because the person who help me was really nice and professional.. she answered all my questions Jamie is her name and she is friendly and kind.
Very helpful and quick service. Front desk lady was very nice and quick to help us out!
Jamie made this process extremely easy, and walked me step by step through the entire process in a very short amount of time. Everything was explained and she made sure everything was understood before moving on. No pressure.. but it was a pleasure to work with her. Thanks Jamie.
Great place
Great experience Emily answered all of my questions. Thanks
This place was great! Jamie was on top of it and super friendly and helpful. It was a little tight where our unit was due to cars parked along the fence, but honestly it worked out just fine. I would recommend this place for sure. I felt very comfortable with my belongings being there.
Buen servicio Jamie
Jamie was very helpful, nice and a great customer service rep.
The management is great. Emily helped me with everything I needed
Hey Emily...thank you for everything. I appreciate your attention to detail and for your customer service.
Jaime went above and beyond to help with the move in process. She made it a very easy and pleasant experience! Although there was a system problem with the gates, she worked the problem through to resolution and when it came time to move my stuff in the next morning, it was resolved.
We’ve never used public storage before and this was a very easy process. Booked our unit online at a discount. Received follow up communication with clear instructions. Meeting on site to set-up the unit was easy. Jamie was extremely helpful and pleasant.
Jamie was very nice
Great customer service!
Alexis and Jamie were very helpful and inquisitive! Will be coming back!
The customer This place is a safe place to store your things and the customer service is great.
Great customer service from David. He is knowledgeable and skilled. I recommend before getting any storage in town that you have a conversation with David first.
Jamie is great! She will guide you though the entire process with all the detail you’ll need. Definitely recommend her location if you need a unit.
quick
I met with Jamie and she was awesome, answered all the questions I had, knew the system very well, Had a great attitude. If I could give a 15 Star rating I would. Wish I could find employees like this.
Jaime was extremely helpful polite and had a very friendly personally. Definitely 5 star service
Jamie is very sweet and kind great customer service!
Jackie has been super professional and helpful. We had couple of hiccups upon moving in, but Jackie sorted them out ASAP and made our experience exceptional. Thank you!!
I had lost my lock key to my unit Jamie was very kind and helpful to get my situation corrected
Jaime was very informative with all my questions and concerns. She is always a pleasure to speak with if ever i have any questions. Definitely choosing her location for my storage needs.
Thank you Emily for all your help answering my questions
I've been with this storage facility for awhile now and Ms Jamie is very awesome she helped out alot very polite and great customer service skills. I would defintly recommend this place to friends and family thank you Ms Jamie
Jamie was outstanding
Jamie was great and made the rental process a breeze.
Super helpful, Jamie called us within 5 mins to confirm the storage unit space! Approval process was quick and Jamie was able to answer any questions we had.
Jamie was very helpful and cooperative.
Jamie is amazing and very helpful!
I really enjoy talking with Jamie about my storage unit. She is a awesome representaive for public storage, SO helpful and knowledgeable.
This place is great and Jamie is always welling to help
The people working were very professional and helped resolved my issues from previous management with a timely and effective motivation.
Your the best ! Thanks ever so much for your help
Very very great place!! I helped my friend vacate their storage space today and Jamie was super super helpful and sweet!!! She has perfect costumer service an I felt so welcomed. I never write reviews on places but I had to this time because that’s how great it was!! And to top it off the office was nice clean and organized very well! Better then the other places Iv been! Jamie great job and keep up the good work!! You deserve a raise!!!!!!!!
There customer service is second to none. I had the opportunity to be a part of this professional organization they make you feel like you're at home when doing business with them Thanks to Jamie that's always willing to go out her way to help and assist others. She really does a great job there.
Very professional customer service with helpful and friendly personnel. Office is always clean and well kept.
Jamie was super helpful!
Thanks Jamie for great customer service. She helped to solve the problem I have had since last year. Yay!!! :) I have excellent experience at this store.
Jamie was phenomenal with her help today. She took the time to explain everything, made sure I understood, and answered all questions I had. I cannot thank her enough for all the assistance she provided with renting my first storage unit.
Jamie helped me out and was amazing! Made the whole process really easy..
Excellent customer service. Staff was friendly and helpful when I had questions. Storage unit was clean and well-suited for what we needed. Check-in and check-out was easy. Thanks for a great experience!
I was cleaning out my unit to vacate it, and unfortunately, food was left inside a bag and it spilled on the floor, and I did not have anything to clean it with. Fortunately for me, Jamie was there and got a bucket of water with soap and we got the place clean. If it wasn't for her, I would've probably had to go buy cleaning supplies and clean the unit (I live far now), but thanks to Jamie, I was able to vacate the unit with no extra fees. Excellent customer service, I would definitely rent another unit if I ever move back to Manassas.
I have rented a unit for about a year now. Recently I had some questions about my storage unit and storing a motorcycle. Jamie was able to answer my questions and concerns immediately to my satisfaction. Additionally, I needed help at my unit and Jamie came to assist me, I appreciate her attention to my questions and helping resolve any problem I had.
My wife and I were on our way to U-haul for storage and this facility was on the way! We stopped in to check it out and ended up renting a unit that was larger than the Uhaul unit would have been and cheaper! Than and we got the first month for $1! Melissa and Kristina did a wonderful job explaining everything and were very professional! Due to us severely underestimating how much we actually had, we came back to rent another unit. Since the first one was only $1, we were comfortable with patronizing this business with another rental! Jaime helped us with great customer service for our second rental!
This is a great location right off the highway and with such wonderful customer service, how can you say anything bad! Ahhh any questions or concerns you may have,was answers. So thank for having a person that know how to make you feel comfortable about the storage!! Again, thank!!!
Very good costumer service! from Melissa.
Jamie was very personable but professional and promptly took care of my request for a storage space
This location was great to see & the person were very helpful in helping me with all of my questions about this location. I will suggest this location to all of my friends & others! Great personality & friendly! Thank 4 having such a wonderful staff/ person!
Convenient location and easy access. Staff is attentive and very helpful.
Great place to storage you items
Jamie is extremely helpful, she is kind and very sweet. She was a huge help and always happy on the phone and in person! I've had a unit at this location for a little over 2 years and she is by far my favorite staff member. If you need help with anything at this location, ask for Jamie.
This location and its layout make storing and retrieving materials easy. The staff are great to work with. For example, they suggested purchasing the moisture remover canisters and made sure that the unit size was the best for us. Recently, Dennis took extra time to make sure we were able to close out our unit rental properly and on time. It is staff like this that make renting here work so well.
Muy buen servicio, Melissa nos brindó un excelente servicio y nos orientó en cada una de nuestras dudas, recomendaría a cualquier persona sin duda 👍
The ladies at this facility are wonderful!!!! Very friendly and go out of their way to be nice!!! Jamie and Lois should be considered valued employees.
I made a reservation online but the unit I reserved was too small. I had lot more than stuff than I expected. Chris was very helpful and patient with me on deciding which unit I wanted. He was very helpful and made the transition easy. I would recommend this location.
Melissa was wonderful helping us with anything we needed. She will answer any questions you have and was always in the office to answer the phone when I called about my unit. She is always smiling and is pleasant to talk to. I never felt like I was bothering her when I had questions. Just a genuinely nice person! The facility is always clean and she works hard to keep it that way. It is right next to a busy road, so I never felt like I was secluded in a back alleyway of a creepy storage unit facility. Everything is on ground-floor (drive up) by the way! Thank you for your services Melissa!!!
I worked with Jamie last week and she was pleasant, patient and jovial. She has a great smile and kind personality. We have done business at this location since 1999 and have great experiences.
I came into the office to pay my mom's storage and spoke with an employee there her name is Jamie she was very personable. It was nice waiting out the rain talking with her. Great customer service definitely give her 5 stars !
I went with a friend to help empty her storage unit, and the girl working there was so awesome!! Jamie thank you for being so patient with our questions and making us laugh. You made a stressful ordeal bearable and we needed the laughs.
I was in the store the other day to get some boxes for my move. Mrs. Jamie was very helpful and pleasant with me.
Darrel gave excellent customer service
The staff was very nice and helpful. She even suggested a few places in the area we should look into moving.
Great service, fast transaction, Melissa was great!!
Setting up was easy and the employee that was working on my first day of renting was very helpful. My only gripe with this location is the space when pulling in/parking lot. There isn't much room and on the grounds where the units are can be cramped for larger vehicles. Luckily I had zero issues though.
My dad John was helped by Melissa. She is the best at customer service. He highly recommends this location. Thank you Melissa for all the help and outstanding customer service.
Great help. Well kept facilities. Recommend
I’ve dealt with two other storage companies, and this one tops them both! Very clean and straight forward. Easily 5 stars! 😁
Dilraj bueno
This is the cleanest and most friendly public Storage I have had the privilege to use. The staff is fantastic and the facility is well kept. I would highly recommend this storage facility for anyone looking to store anything big or small.
Melissa is so friendly and knowledgeable. She stays late for you and she is very informative. It was an absolute pleasure to rent from her!
Great customer service Ms.Melissa was downright phenomenal in helping me find exactly what I needed and answered all my questions and concerns without any hesitation you could definitely tell she knows what she is doin
Public storage was recommended to me by one of my colleagues. Boy, am I satisfied! If I could give 10 stars, I would. Melissa helped me with my last minute needs! Thank you!
Daneshi was a very excellent resource in assisting me with getting my storage unit together. She was pleasant and a joy to be around during this experience. She displayed a very professional attitude far and above my previous experiences with Public Storage employees. It is my hope that her genuine character rubs off on others!!!
The location is very welcoming and took the time to go through all of the questions we had. We did not feel rushed at all.
First time renting storage; Melissa did an awsome job explaining everything, answering all my questions and made me feel good about my decision.
Very easy process! Very professional staff! From the time of my online reservation, I received a call from Melissa within 15min. to arrange a time to set up the account. The unit and the property was clean and free of debris. The entire transaction was fast and all questions were answered promptly. Melissa made sure that we had all of the supplies we needed and offered us insurance as well.
Quick and easy!! Thanks to Melissa. She made me feel comfortable through the whole process. Greatly appreciated!
Great customer service! Melissa was extremely helpful
I called the property to explain that I would be in to make my payment later but needed my lock cut so she explain everything and I appreciate her and I recommend her property to everyone.
Special thanks to Melissa at the Manassas location for the amazing customer service! She went above and beyond to make sure I got the best bang for my buck and that I was taken care of. Quick and super professional.
Seems secure. Helpful staff.
Awesome customer service!!!!! Melissa was very helpful and knowledgeable. I would recommend this place to any one.
Melissa was extremely helpful. Went in, rented a unit and was out the door in no more than 30 minutes. She explained everything to my satisfaction. My first time renting a storage unit and I will use them again in the future if needed.
Melissa was amazing she has great customer service skills and she’s one of the nicest employee I’ve encountered
Wagner was GREAT help, very good experience! 10/10 would recommend this property!
Clean property and good costumer service
Melissa was absolutely amazing! Not only did she help me with directions around town, but she also worked with me once we realized I had more items than anticipated. This was a cross country move and her pleasant personality coupled with desire to meet our needs made this one of the best experiences of our move. Thank you Melissa!
Nitu helped me out with a great storage unit and a great price! Ask for her for help!
Rented a bigger storage due to home renovations. Melissa was so kind and helpful! She explained all my options to me and everything went smoothly!
Very pleasant staff! I purchased boxes, and packing paper that I did not use. The manager was able to look-up the receipt, and return the items without a hassle. Overall excellent experience.
grat customwr service i had wonderful experience while visited
David has great customer service. Always friendly and willing to help!
Excellent service from David
can in to pay one of my units and eric was very helpful when answering all my questions about emptying out my storage in the next couple of months
The gentleman (Eric Veliz) who helped me was awesome he explained in detail the contract I signed and was so well mannered and respectful I recommend this public storage just for the service was very pleased when I left there
Came into my unit this morning , David a manager came up to me and asked about my morning . Was really nice for him to take some time out the office to ask about my day ! Didn’t mind it at all . Good job david keep it up property is great and fast convenience .
love eric veliz i beleive thats his name..he is great for public storage i get so much info and help from him. unit 105 is my unit and there is always a problem closing door old but he always helps... do not like rent increases im on a fixed income and really can not keep having increases. thinking about finding somewhere cheaper i think your co should think about helping those who need help
Great customer service. Alicia was Very friendly and knowledable. Makes the whole experience very easy.
Wonderful experience at this location with Karen. She was helpful, nice, patient and answered all of our questions! Thank you Karen!
Eric Veliz was knowledgeable, courteous, and went out if his way to assist with a seamless transition during my move, which included utilizing a storage unit within their property. I highly recommend this office and have found the staff to be excellent and helpful!!!
This is the 3rd space I have rented from Karen. I am always happy with her service.
Over charged me. Didn't get a refund. Wouldn't recommend them.
Went there after an unpleasant experience with another storage company that had units listed online but when I arrived they said they didn't. The prices were also different. I called Public Storage ahead and they said they had one unit. They told me to reserve it so I did. I was 12 minutes away and as soon as I arrived and said I made the reservation April was already ready for me. She printed out the paper work, showed me the unit, and I signed the papers and was on my way. She made the experience a very positive one. I don't normally write reviews but I was so happy with the service versus their competitors that I decided to write one. Also a bonus. Their price was the same for a unit 5 ft smaller so I got the same price for more room.
April was amazing I hate pushy people which she definitely was not very helpful very considerate wanted to make sure I got the space is needed for the price I would definitely recommend her and public storage to everybody
April was amazing very informative loved her personality , very detail oriented I will definitely recommend public stoarge in the future April was amazing
I would like to say thanks to Brittany my experience was great I had to upgrade my unit to one a little bit bigger and she was happy to help. If you need storage help go see Brittany
Great customer service. The girl in the office is very nice and helpful
I came in to the store thinking I needed a 5x10 but Brittany filled out a sheet of what I was storing and we found out that I would actually need a larger unit, she took me out and showed me the unit she thought would work best. She made the paperwork process as quick as she could as there is a lot of signing involved, but that's ok. The property is kept up nice and the facility is clean. Great customer service.
I called and talked with a lady name Brittany I think. I talked to her about moving out of my storage unit in bealton va. And moving my stuff closer to me in Manassas. Out of all the companies I call this lady was the only one that took her time with me. She help me decide to move to her storage instead of the other ones !
Brittany was very helpful when signing up for a storage unit. She asked questions to make sure i was getting the right size unit, and also suggested additional products to help keep my items in the best conditions while in storage (some stuff i never even thought about) Thank you Brittany for all the help.
Brittany was a great help. She even ventured out into pouring rain to help us select a unit to rent. Provided additional information on products that are available. She had a very pleasant personality and great customer service. Thank you Brittany.
easy and quick. thank you hitoshi
The service was excellent and Hitoshi was very helpful in explaining how everything worked. I'd definitely recommend coming here for your storage needs.
I went to public storage in Manassas, VA and was assisted by Hitoshi. He took care of me and had great customer service. I was also lucky enough to be in while distric manager Richard was there and he had great customer service as well. All of my questions were answered and i could not be happier with my experience because of these two guys! Thank you so much Hitoshi and Richard.
Customer were excellent!
Hitoshi was very friendly and helpful
hitoshi provided excellent customer service. would use again
SUPER NICE STAFF AT THIS LOCATION, IVE BEEN HERE FOR YEARS AND FEEL RIGHT AT HOME
It was excellent service Jemal was very helpful he answers All my questions..Jemal was very respectful...he need a raise...you are bless to have him as one of your employer
Great place. Very helpful staff.
Great storage facility, wouldn't trust anywhere else. A+
Had a great experience at this location. Shawn was very helpful and nice. He took his time to explain everything and answered all my questions. There are many locations close by but I'm definitely glad I came to this one!
this place worked out great for my needs
great spaces easy accessible
Had housing problem they helped really quick
Great service.ally was very nice and helpful
Derrell helped my husband and I so much. He showed us amazing customer service. He assisted us in transferring our unit we had rented the day before from Tameka who was also great. Derrell was super helpful and great to work with!
My family member needed storage and Hitoshe helped us with great service.
Good customer service from tamieka
Great job Tamieke on helping me get my storage space thank you
Great service thanks to Tamieka i truly recommend
My husband and I needed a quick unit to stage our old home items before closing on our new property. My husband went yesterday and paid the first month and processing fee. This is the most reasonable place I found and the customer service was beyond excellent. The gentleman that helped my husband was friendly and informative. My husband said it was the best customer service he ever received. Thanks so much for having such great people.
BEST CUSTOMER SERVICE EVER!!! AMAZING DEALS AND VERY CONVENIENT.
Service was great.
Wayne was very helpful. He allowed me to see various size units in very cold weather...with a smile! He also answered all of my numerous questions and helped me with a reservation. Thanks a million!
I was looking for some quick storage and needed a recommendation, and Wayne helped me a lot. He showed me the unit and explained all the rules and hours of the location. He was great from start to finish. He also went over everything I was getting charged for, most places don't even do that! Great experience
Wayne at this location: was very friendly very knowledgeable.
Hiroshi was excellent in his customer service and demeanor. 1st time for me using public storage and would have 5 car loads of belongings tot transport around. Recommend for quick, convenient storage. Michael James Nosal
Britani was wearing a NCIS shirt. How about AFOSI? The Air Force is cool too. Quick checkout. Very helpful. Thanks,
Review for Public storage number 08246 I would like to let you know that the property manager Mr. Hitoshi Koizumi is extremely helpful and nice. He has helped me to obtain the proper unit (my unit was very clean), he also helped me move in several of my boxes to my Unit. Mr. Koizumi saved me from late fees because in each passing month I have been receiving a payment reminder call from him, which I truly couldn’t remember due to my busy schedule. Thank you Mr. Koizumi and Public storage Luul Aldubi