Public Storage Self-Storage Units at 8550 Sudley Road, Manassas, VA

After leaving a review of my concerns, I was very pleased to be contacted by Vanessa to rectify my issues. She took tha time to explain things that were concerning to me and helped tremendously with my busy life schedule. I really appreciate it and feel very happy now with this facility. Thank you again Ms. Vanessa! -Satisified customer again.

TANYA WAS VERY GREAT SHES VERY INFORMATIVE

Tanya is fantastic

Tanya thank you for your help today.

Omg ‼️ Tanya Smith was such a great help. I was stressed out having to move suddenly. I had never stored my things in a public storage. But Tanya walked me through the process and assured me that my things would be secure and safe here. Her customer service is Top Tier. Not often you run into people that’s willing to go above and beyond their job. Tanya you’re the best ‼️

Tonya Smith I witnessed her exceptional. Customer service experience to many customers as they were looking for storage units and wanted to recognize her ever her untiring efforts for providing great service to our community.

I had a little issue and Eugene was very helpful to me and my family resolving it for me.

I have been renting with public storage since 2019. And no one had been had helpful as Eugene and Tanya. My roof is leaking and they immediately sprung into action. They got me transferred to another unit and helped with all my issues. I'm very pleased with the staff at this location. They deserve a raise.

Eugene I still holding down the fort here. He has really turned this location around for the BETTER!!!! He's mellow, and helpful. I highly recommend you go check him out and rent a storage.

Tanya was so polite, professional and patient with me. She stayed late when I called to wait for me despite the delays in traffic. I thought that was so kind of her. Caring for her customers.

Ms. Tonya is great. She was very helpful,made sure I had everything I needed for my move and knew all the details about the storage unit and property.

Eugene was very helpful and explained how to rent a unit online. Great customer service!! Easy access place with 24 hour spaces!!

I love my location with Ms. Tanya. She is always polite, and smiles. She watches me cry and always gives me words of encouragement. My upgrade was a quick process. Can't thank her enough for her kind work friend she gave to me. Very professional always. Jewelz

She was so nice respectful and we loved the way she attended us ms Tanya

Rented Ms. Tanya she is awesome

Nice place to store

Ms. Tanya was absolutely amazing in her knowledge of the product and helpfulness from start to finish. Very pleasant and a joy to work with. She’s a keeper!!!

Tanya is great. She was very helpful and set up my storage unit very quickly. If I could give 6 stars I would! Thanks again!

Eugene was very courteous and knowledgeable Update * Doing a second review for Eugene, he is still doing a very nice job

Tanya was a very good help

Tanya, was a very good help and very friendly. God bless her and this company ✊🏾

Eugene is Professional, courteous, and knowledgeable young man that's willing to do whatever necessary to aid his customers.

They are in the office when they feel like it and answer return phone calls when they feel like it. I worked like these employees do I would have been fired from my job.

Eugene was very helpful and patient with me throughout the whole rental process and showing me the storage units

My experience with Eugene was delightful and professional! Great representation for the company

Eugene and Tanya was a delight. Eugene showed me the space last week and Tanya helped me complete my Rental. A great team with great customer service.

Tanya was a pleasure. She helped me update my account and showed me how to do this Google review. Lol. I highly recommend this place.

I'm going to give this 5 stars because Eugene at your 8550 Sudley Rd. St. Was really helpful and knowledgeable. I appreciate all his help.

Tanya and Eugene are a great help. I recommended this place to everyone. The customer service here is wonderful.

Eugene provided me with excellent service with my rental.

Tanya is amazing, well organized and very professional, it's always a pleasure to work with her

This particular Public Storage wrongly advertised they had climate controlled units. They do not. I rented from them with that need and when I went to check in and realized there were no climate controlled units, I cancelled immediately. Instead of admitting their mistake, it took me 4 months to get a partial refund while they kept $21 for their inconvenience. Their inconvenience? I wouldn’t have wasted my time nor theirs for that matter had they advertised correctly. There are plenty of other places around this one to rent that won’t try to scam you. Do yourself a favor and check them out first.

Eugene is great happy birthday 🎉

Eugene is great happy Birthday

Too much per monthly

This is a clean and well run facility. Eugene is extremely professional and very customer oriented. I would recommend this facility to anyone looking for a storage unit.

Eugene is top notch and on top of everything. The facility is clean and accessible. 5 stars for sure!!!

Eugene is great!!

Great service from Eugene!

I received great service from Eugene he helped me with whatever I needed

Eugene is the man. Go check him out at this location.

Excellent Customer service! Clean facility!

The customer service was great!! Mr. Eugene helped me with all of my questions and spoke to me in respectable manner! the prices were just right, I recommend if anyone is looking for a storage unit to come to this location...

I want to thank Nick for he's outstanding customer service that he's been providing me since he started to work in this location, I am very grateful to Nick for helping me find a fair financial rate, Very Respectful, Very Professional, In the future if I ever need a service I will definitely look for Nick!

Eugene is a great help!!!

Tanya was great!

Eugene is such a nice young man, he was so very helpful in helping me with renting my unit. Definitely visit this young man if looking for a rental

Eugene was very helpful and explained everything to me

Thank you Carrie for helping with the search for a correct unit for me

The gate didn't work for about a week. The roof leaks, thank goodness not in my unit but the unit next to me. The staff, although very kind and helpful, gave different answers to the same questions.

Thank you Carrie for your help withvthe app and lease

Signed up online and the system messed up but the store fixed the problem for me quick and easy. ! That's how customer service is supposed to work.

Thank you Carrie for changing my information and getting me to down load app for public storage

Had such a great experience at the Public storage on Sudley thanks Tanya you where such a great help

OK so this is a long story. I've been a customer here for a while and got a storage unit when the deals on the internet said $130 a month. After a few months the price was raised then a few months later it was raised again. I'm now paying $196. I went in and tried to ask if I could go back to the original price and the clerk was like a deer in headlights. I called corporate and asked them and they just told me that is just how much that type of room cost with real estate the way it is. I tell them they are offering my size unit online for 130. They tell me tough luck. So, I leave a review similar to this one on google. I get an e-mail a few days later from the district manager asking if there is anything she can do. I say lower your prices. She says she will but, in the meantime, she would credit the account to make up for the next few months and that at the end of that time period I should contact her, and they should be able to adjust again. So, I take down the review. The time period ends so I e-mail her and get no response. I e-mail again and no response. I e-mail once more, and she says that she would look at it on October 1st. I wait and e-mail again and no response. It's the following march and still nothing. I'll be moving out as soon as I can find room for the stuff. This is probably pretty standard for storage unit companies, but I just want people to know that the long-term storage will be ~$60 more than they hook you in with.

Great experience! Not complaints! Will definitely recommend this to friends

If i could give more than 5 stars i would . The mgr. Carrie was so helpful. Very knowledgeable and great sense of humor .

Very nice receptionist helped us set everything up really quick and explained in detail, seems like a good facility in general.

Thank you Carrie for your help and understanding during a very emotional time.

Great Customer Service ❤️❤️❤️❤️Nick was great help thanks

Nick was very helpful

Nick is a great employee, was able to help me with an issue with my account. Very friendly and helpful. Needs a raise!

I recently called in to this location to have a few questions answered over looking over the rates. The gentleman I spoke with, Nick, was very kind, patient, and professional. I'm looking forward to working with him in the near future!

Thank you Carrie for helping me rent a new storage today very helpful and nice facilities are clean

Thank you carrie for your help and kindness and afford able prices

Thank you for having a clean storage space for me and having good prices to afford carrie

I received the best customer service today and last week from Mr. Nick. He was so understanding of my customer needs so helped me adjust the matter swiftly, professionally, and without a lot of going back and forth. That is what I call great business!!! I love service like this and I love him and the other staff members with public service since they are always courteous and helpful too. Thank you again, Nick!!! Kindly, Jean

Thank you Carrie for helping me with the unit today 8888888come

Facility is great, lots of storage options, and Nick at the counter is very helpful.

Nick was great and always available.

Nick is very friendly and helpful, facilty is clean and convenient.

Thank you carrie for your help today with my reservation and rental on a unit

thank you Carrie for your help with my reservation I look forward to be here at you facility

Great place to store. Errol was so polite and helpful. Thank you Errol for all your help

Errol from store 8550 Sudley Road is amazing. Helped with all my needs in an urgent way. Would refer him to anyone looking to keep their storage belongings safe. 5 stars!!!!

Errol was outstanding extremely helpful very handsome he was a 10 all around I would recommend anyone who come to this location to talk to error or tanya

Thank you carrie for the space it worked out greatly you helped us

Errol did an awesome job helping my wife to get a storage. Thanks Errol

Great place to store. The staff is is polite and courteous, I would store here again.

Carrie did awesome job helping me with the gates and my payment facility is very clean thank you very much

I like the service at this location. Errol was kind and pleasant when he helped me. Thanks for everything you do to keep my stuff safe.🙂

Errol is the best! His customer service is top notch and the facility is well maintained. Thank you for the customer friendly atmosphere you provide. Wish I could leave 10 stars!

Greàt

Great place Carrie is amazing was very informative and took her time making sure we got exactly what we needed

Visited the Manassas store to get additional information on storage rates and availability. Khareem was very polite and helpful in outlining the rates and sizes of each unit. I would definitely recommend to anyone to visit the Manassas - Sudley location for professional service.

General Manager Vanessa is very nice and accommodates for her guests.

I have done a eventual but went to the office for a help but Nitu help me a lot.. I like the way she help me

Kahreem was very professional and made me a very happy customer

My packages were delivered to Manassas location instead of Mclean a few days ago, I reached out to Adriana Reyes and she went above and beyond to take care of this issue, she reached out to UPS and scheduled a pick up and had them deliver to the Mclean storage. Amazing customer service, thank you Adriana !!!

Great customer service experience gained on this store, Nitu was very friendly and helpful.

Hard worker,Professional and polite thank you for your service.

Nitu is very professional. The store and the surrounding was clean.

Happy to leave a comment for the service I had here, Nitu is very sweet and professional. She is very knowledgeable about the place and answered all my doubts.