Public Storage Self-Storage Units at 8550 Sudley Road, Manassas, VA

Ms. Tanya was absolutely amazing in her knowledge of the product and helpfulness from start to finish. Very pleasant and a joy to work with. She’s a keeper!!!

Tanya is great. She was very helpful and set up my storage unit very quickly. If I could give 6 stars I would! Thanks again!

Eugene was very courteous and knowledgeable Update * Doing a second review for Eugene, he is still doing a very nice job

This is my second review for Eugene , he is doing a great job.

Tanya was a very good help

Tanya, was a very good help and very friendly. God bless her and this company ✊🏾

Eugene is Professional, courteous, and knowledgeable young man that's willing to do whatever necessary to aid his customers.

They are in the office when they feel like it and answer return phone calls when they feel like it. I worked like these employees do I would have been fired from my job.

Eugene was very helpful and patient with me throughout the whole rental process and showing me the storage units

My experience with Eugene was delightful and professional! Great representation for the company

Eugene and Tanya was a delight. Eugene showed me the space last week and Tanya helped me complete my Rental. A great team with great customer service.

Tanya was a pleasure. She helped me update my account and showed me how to do this Google review. Lol. I highly recommend this place.

I'm going to give this 5 stars because Eugene at your 8550 Sudley Rd. St. Was really helpful and knowledgeable. I appreciate all his help.

Tanya and Eugene are a great help. I recommended this place to everyone. The customer service here is wonderful.

Eugene provided me with excellent service with my rental.

Tanya is amazing, well organized and very professional, it's always a pleasure to work with her

This particular Public Storage wrongly advertised they had climate controlled units. They do not. I rented from them with that need and when I went to check in and realized there were no climate controlled units, I cancelled immediately. Instead of admitting their mistake, it took me 4 months to get a partial refund while they kept $21 for their inconvenience. Their inconvenience? I wouldn’t have wasted my time nor theirs for that matter had they advertised correctly. There are plenty of other places around this one to rent that won’t try to scam you. Do yourself a favor and check them out first.

Eugene is great happy birthday 🎉

Eugene is great happy Birthday

Too much per monthly

This is a clean and well run facility. Eugene is extremely professional and very customer oriented. I would recommend this facility to anyone looking for a storage unit.

Eugene is top notch and on top of everything. The facility is clean and accessible. 5 stars for sure!!!

Eugene is great!!

Eugene was really nice and helpful. I highly recommend you go check him out and rent a storage. He's willing to help you out.

Great service from Eugene!

I received great service from Eugene he helped me with whatever I needed

Eugene is the man. Go check him out at this location.

Excellent Customer service! Clean facility!

The customer service was great!! Mr. Eugene helped me with all of my questions and spoke to me in respectable manner! the prices were just right, I recommend if anyone is looking for a storage unit to come to this location...

I want to thank Nick for he's outstanding customer service that he's been providing me since he started to work in this location, I am very grateful to Nick for helping me find a fair financial rate, Very Respectful, Very Professional, In the future if I ever need a service I will definitely look for Nick!

Eugene is a great help!!!

Tanya was great!

Eugene is such a nice young man, he was so very helpful in helping me with renting my unit. Definitely visit this young man if looking for a rental

Eugene was very helpful and explained everything to me

Eugene was very helpful and explained how to rent a unit online. Great customer service!! Easy access place with 24 hour spaces!!

Thank you Carrie for helping with the search for a correct unit for me

The gate didn't work for about a week. The roof leaks, thank goodness not in my unit but the unit next to me. The staff, although very kind and helpful, gave different answers to the same questions.

Thank you Carrie for your help withvthe app and lease

Signed up online and the system messed up but the store fixed the problem for me quick and easy. ! That's how customer service is supposed to work.

Thank you Carrie for changing my information and getting me to down load app for public storage

Had such a great experience at the Public storage on Sudley thanks Tanya you where such a great help

OK so this is a long story. I've been a customer here for a while and got a storage unit when the deals on the internet said $130 a month. After a few months the price was raised then a few months later it was raised again. I'm now paying $196. I went in and tried to ask if I could go back to the original price and the clerk was like a deer in headlights. I called corporate and asked them and they just told me that is just how much that type of room cost with real estate the way it is. I tell them they are offering my size unit online for 130. They tell me tough luck. So, I leave a review similar to this one on google. I get an e-mail a few days later from the district manager asking if there is anything she can do. I say lower your prices. She says she will but, in the meantime, she would credit the account to make up for the next few months and that at the end of that time period I should contact her, and they should be able to adjust again. So, I take down the review. The time period ends so I e-mail her and get no response. I e-mail again and no response. I e-mail once more, and she says that she would look at it on October 1st. I wait and e-mail again and no response. It's the following march and still nothing. I'll be moving out as soon as I can find room for the stuff. This is probably pretty standard for storage unit companies, but I just want people to know that the long-term storage will be ~$60 more than they hook you in with.

Great experience! Not complaints! Will definitely recommend this to friends

If i could give more than 5 stars i would . The mgr. Carrie was so helpful. Very knowledgeable and great sense of humor .

Very nice receptionist helped us set everything up really quick and explained in detail, seems like a good facility in general.

Thank you Carrie for your help and understanding during a very emotional time.

Great Customer Service ❤️❤️❤️❤️Nick was great help thanks