Public Storage Self-Storage Units at 8046 Sudley Road, Manassas, VA
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 45/moSmall 5'x5'
$ 45/mo $60Best Price Label
5'x9'Online only price$ 58/moSmall 5'x9'
$ 58/mo $78Best Price LabelHurry!
5'x10'Online only price$ 73/moSmall 5'x10'
$ 73/mo $97Best Price Label
5'x11'Online only price$ 78/moSmall 5'x11'
$ 78/mo $104Best Price Label
5'x10'Online only price$ 87/moSmall 5'x10'
$ 87/mo $116Best Price Label
- Outside unit
7'x10'Online only price$ 100/moMedium 7'x10'
$ 100/mo $133Best Price Label
10'x9'Online only price$ 112/moMedium 10'x9'
$ 112/mo $149Best Price Label
5'x15'Online only price$ 117/moMedium 5'x15'
$ 117/mo $156Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 122/moMedium 10'x10'
$ 122/mo $162Best Price Label
- Outside unit
10'x10'Online only price$ 134/moMedium 10'x10'
$ 134/mo $179Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 197/moLarge 10'x15'
$ 197/mo $262Best Price Label
10'x15'Online only price$ 199/moLarge 10'x15'
$ 199/mo $265Best Price Label2 units left!
- Outside unit
- Drive-up access
10'x25'Online only price$ 266/moLarge 10'x25'
$ 266/mo $354Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 268/moLarge 10'x20'
$ 268/mo $357Best Price Label
- Outside unit
- Drive-up access
12'x25'Online only price$ 300/moLarge 12'x25'
$ 300/mo $399Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Manassas
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Manassas Storage in Bull Run Units Near Route 234
Find storage units in the Bull Run neighborhood of Manassas near Route 234.
Public Storage makes it easy to get organized in Manassas. Our 5x5 storage units can give you back the extra closet space you need, with room for seasonal items like coats and holiday decor, sports equipment, camping gear, and extra luggage.
For larger storage needs, our 10x15 storage units are great for holding furniture—the bulkier, the better! We also recommend booking one for temporary storage during home renovation projects.
We also love working with local business owners to cut costs and maximize productivity with convenient offsite storage. Our 10x10 storage units are great for the extra inventory, records, and marketing materials that are cluttering up your workspace. 10x10 storage units are also great for families looking to offload home decor and collections that are making their home feel cramped.
This location makes it easy to visit nearby landmarks like the Manassas Battlefield, historic Old Town Manassas, or even head into Washington, DC for a day exploring the monuments or seeing a Nationals game.
Whether you want shelter from the elements or an easy drive up and drop off experience, Public Storage has got you covered with indoor storage units and outdoor storage units to fit your needs. Use our eRental program today to book a contactless move-in that suits your schedule and your storage style.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 331)
Ms Tanya gave us great service she stood out amongst most
Ms. Tanya is the most respectful and thoughtful woman at this Public Storage location
Tanya went out of her way to help me. She is so Awesome!
Tanya is the best manager ever. I highly recommend you go see her for your storage needs.
Tanya was amazing. She worked with me so I could avoid extra fees to move out. She was on top of everything from the movement I called her for help. She was working like superwoman the day I arrived and was still working when I left that evening. She truly was the best and great to work with !
Tanya has been Godsend. She’s very helpful and sweet person. If you are looking to rent, she’s the one to see.
Tanya was very helpful. She assisted me in setting up a reservation at another location thru the eRental method. She was very nice as well.
Great group of people. Tonya and Eugene are very professional and helpful
The customer service Tanya provided was very helpful and I appreciate her efforts and understanding. Great service!!!
Tanya was awesome. What great experience being at this business . Thank you so much for great service.
Tanya and her associated customer service was amazing. Her diligence and dedication to customer satisfaction is unparalleled.
Tanya is Good and Wonderful Woman. This company should take good care of her. You can't express how helpful and kind she is with her customers and her Work. Please let This company take good care of her She is One in million and one of a kind Lady I think she deserves more Special Thanks to her
Tanya was so very helpful. She even opened up early for me to help me rent a unit. She has very good customer service
Tanya is a blessing, she helped me out alot and amazing customer service. I highly recommend these folk if you need any storage place.
Short words can't explain the experience I had renting a storage with Tanya. She assisted me with renting a unit to relocate my mom in Harvey,LA. Her ability to ask the right question to help provide excellent service was like second nature. She made it simple to understand what I needed. Also her sweet smile and pleasant personality made it a pleasure. 👍🏽👍🏽
Tanya was fantastic, she was able to answer every question we had, and the patience of a saint as we tried to figure out what we needed to do to make some changes to our account.
Ok storage unit except rates keep rising 2$ here and there. Ps love tanya
Tanya was really helpful with every question that I had, I recommend this place to anybody who wants service from public storage.
Buena atencion y ayuda mucho gracias
I had a wonderful experience with Tanya. She was very professional, polite and knowledgeable. Highly suggest working with her. Thanks Tanya for all of your help
Tanya is best help and best manager in all build storage place I ever see
Ms. Tanya was very helpful and respectful Thanks Your Help and Time.
Tanya was an absolute delight, I would give 6 stars if possible! This was my first time using a public storage company and she made it easy! She showed us three different units in the rain to ensure that we got the size we needed. Thanks again!
Tania was very helpful and professional helping me to get my storage unit I will definitely recommend this place
Thank you for a Great Experience Carrie! Very good attention!
Carie thank you for your easy transfer. You were very helpful.
Tanya has been a great help to me every time I need it thank you
The manager Tanya is very friendly and professional.
Ms.Tanya was a God send today. If you me someone that truly cares about you as a customer, go see her. She's so nice and willing to go the dustance for your business.
The manager here name is Ms. Tanya, she deserves a raise. This is one hard working lady. She is super nice and friendly. She is very professional and explained everything to me. The property was really clean and quiet. This is my first time renting a storage unit and she made the process so quick and easy. You definitely need to go see her for your storage needs.
Omg, not only it was fast process but I was also orientTed by Tanya who accommodated me. 10 Stars!!!
Tanya was nice and customer service was good
Tanya is really good with getting you set up into your storage unit in a timely fashion.She also has great customer service skills and just does a great job overall.I definitely appreciate her.
Found a drive up unit goes my company has to access our tools quickly. My workers access stuff easy with the app
Ms. Taina was nothing but nice understanding and very resourceful. I would 100% recommend coming to public storage if your looking for storage units .
Ms. Tania provided excellent help and definitely gave me that 5 star service! She made sure all my needs were met. Thank you so much to her !
MS.Tanya is lovely , excellent work !!!
Today I called my public storage site with a serious problem. Tonya answered and immediately sprung into action to assist me. We were in more trouble than I knew. She worked tirelessly to help us. Tonya she was a Godsend. I give her the highest rating possible and then some. God blessvher richly is our prayer.
Rented a new unit at this Public Storage yesterday. This is a nice facility. They keep it clean and recently painted all the doors. Kaylea was fantastic! She showed me a few diifferent units, to make sure I got the size I needed. Then helped me add the new unit to my existing account. Overall, she did a great job! If you live in the area come check out this Public Storage!
Kaylea saved the day for me!! We drove from Dayton, Ohio to get into our storage unit and Kaylea helped me connect with my family and get us on our way!!! These folks at Public Storage are so nice and helpful--thanks Kaylea for making a long trip so easy!!
Carrie, in the office, is awesome! I was having trouble with my lock and she kindly helped me. She is so nice. You got a good employee with Carrie!
Ms Tanya has to be the most professional CSR I’ve seen in the 2 years that I’ve had an account. This was breathe of fresh air with the level of accommodations of had in just one experience as opposed to my prior experiences. Thank you Ms Tanya l.
Tanya was amazing and super helpful. The place is clean and I feel safe trusting this establishment with my valuables
Units were clean, All my questions were answered and the woman i spoke to was very professional and courteous.
Thank you Carrie for helping me find prices that will work for me you facility is very clean
Drive up units are easy to access and I love the app to open the gate! Tanya is so friendly and always answers any of my questions. If you need storage come here.
A couple of weeks ago I was in desperate need of a storage unit to temporarily store some items while I am waiting for my apartment to be ready. Tanya was able to assist me quickly and get me into the right unit that accommodated my needs. I had a very unpleasant experience with a different Public Storage location, and when I tell you that Tanya stepped up and made all the difference in my giving Public Storage another try. She explained everything in detail, and even went as far as helping me fix the mistake that was made by the other facility, just blocks away. Thank you, Tanya, and keep being the friendly, pleasant people person that you are. You are phenomenal.
Tanya was extremely helpful professional and knowledgeable very happy with my experience
Great customer service by Kaylea over the phone.
Tanya did an amazing job. She was pleasant, very helpful and answered all of my questions. Thank you for your help.
Tanya was so helpful and friendly 😊 definitely good customer service
The young lady Tanya is a very lovely woman she is so helpful and always have a smile on her face and always the first to help she is a very good person and employee
Tanya did a magnificent job today, she helped me with my transaction with joy and smile , she need a raise, good help is hard to find 👍
There with a friend who was late on storage fees and when I say I was so impressed by the lady at the counter, TANYA! She knew her stuff and was so professional and friendly!!! I can't say enough about how helpful she was!!
Tanya Smith was very helpful and amazing job.
Tanya the manager is awesome she's very polite, great customer service. Excellent experience
This place is fantastic because of the personnel. Tanka goes above and beyond. She is always so cheerful and positive. She helped us out with some issues with the property and took it to the district manager level to make it right.
The customer service was great. Tanya was awesome. The check-in was smooth and effortless.
Tanya was excellent
I was greeted by Tanya, who was very helpful in providing me the information I was looking for in a storage location. She was pleasant and great to work with. Much appreciated.
Tanya has amazing customer service and interpersonal skills. She is extremely knowledgeable and was clear in her explanation of the storage units. Thank you so much!
I want to take the time to personally thank Tanya the manager of public storage and her District manager for helping me with my business storage needs .I own a building service company with after hours emergency service. Tanya and Her Manager made sure that my customers will have my services at anytime that they may need, that makes my customers happy so I am happy. Thank you Public storage for making me a happy customer.
Met Tanya at the facility and the customer care was awesome. She was clear in explaining all the rules and formalities. Very polite and showed me my unit all the way down the hallway in the summer heat. Really appreciate the effort!
Thank you Tanya! She was amazing!! Provided excellent customer service, answered all my questions and showed true interest. She goes above and beyond!
Tanya is awesome!
Tanya was super supportive and understood my situation and worked things out, very reasonable price. The best Public Storage in the area.
Tania was helpful and went above to help and get me a good rate and unite, she’s great
Have been putting my stuff in here for a while truly worth it (and I get to hide from my wife🥴)
Good service would tell anyone in need public storage is where its at.
Tanya was a wonderful lady I am giving her five stars. Such a funny and nice person.
Very nice storage and excelente customer service .
Tanya, the mgr, is very pleasant and professional. Overheard her dealing with an elderly lady on the phone - helping her find another location that had a better rate! I've had nothing but good experiences with Public Storage. They appear to have an excellent culture 👏🏿
Muy buen servicio ( Tanya )
Tanya was outstanding!
Tanya was super awesome! She was patient and very helpful. She gave her seat to my mother and I was touched. She was very helpful in choosing the correct size for our storage. Thanks Tanya!, keep doing what you know how to do best!
Tanya is the manager at the public storage, She is very responsible and easy to communicate with. We adjusted a fee before, and she helped us to get the best price. The location is also very good, if you pick up a thing will be very convenient. Overall I am very pleased with the company and the price for this position is by far the best.
Service customer was really kind and nice. Lady Tanya really needs and deserves to be paid more. She was really helpful.
Tanya was awesome. She was very helpful and knowledgeable. She deserves a raise!!!make sure she is always in the public storage company for us
Tonya is fantastic. Helped us sort through our reservations and get everything straight. Great service.
Clean locación and great help from errol
Tonya was awesome!!! I was having an issue with my storage area. She was able to research and resolve the issue in no time. Great customer service!!!
Great location and staff. Reasonable prices too. Highly recommend.
This place have a good polite and helpful woman named Carrie anything we need she's there to helping thank you Carrie.
Carrie is a great worker . Great service !
I have to say that this facility was well managed. The manager here was very professional and helpful; definitely made the moving in process very easy for me. I Highly recommend this facility!!!!
I had a good experience renting for storage at this location. Michelle was very kind, nice, and patient even though that was not her best of days. She explained everything that I needed to know and also took me to view it.
Hola Carrie ayuda mi mucho con un storage hoy en Esa dia gracias por todo amiga ella es muy Feliz. Gracias
Good guy, he help me to get my storage unit I’ll recommend him to anyone amazing 👍🏼
Lack of customer service and poor communication on all details.
Errol Was very patient and helpful with setting up my open door access on my phone and was kindly in doing that for me That was great really appreciate him for that. Ray Covarrubias.
Great place to store seasonal holiday decorations.
Hoss and frances. Recibimos un servicio excelentes
Great storage, Thank you Errol. Great customer service
Nick the customer service representative at this location and Vanessa Johnson the district manager were super amazing to work with, they helped me out with all my needs. Very responsive and had great communication the whole time.The location and unit are easy to access and we’re very clean look forward to renting a storage unit with them if I ever need it again in the future!
CLEAN facility & Great staff!!
Khareem gave me great customer service on the phone, very polite and had great manners.
It was a nice experience!
Great location in busy Manassas area. The manager, Errol, was professional and courteous. My move out day is 5/6/21. Thank you for everything!
Definitely recommend, the manager (I didn't get his name) is very professional and made sure all my needs were met. Thank you
Outstanding customer service! Our lock got stuck, and the gentleman behind the desk came out immediately and helped solve the problem. We are very pleased with this location and service
Service has been really good here thsnk you.
Great customer service! The rental process was super easy and Joe is a pro and very professional. Thank you!
Excelente atención al cliente
I highly recommend this storage location. Property manager Errol is awesome 👍
Very clean and well kept property. Even the restroom was clean.
Excellent customer service from Jay for my rental, thank you.
Jay's the man! Helped me out big time. Great place. Nice and clean.
Thanks Jay BIG TIME for SUPER SMOOTH TRANSITION !!!!!!!!!!!
Jay helped with my payments today, he was very helpful
Errol is the best at this location. He is very polite. And really knows the company. I highly recommend going thru him if you need any help.
Errol was really helpful. I would recommded this location, just be aware that they will race your storage fee whenever they want. 😞
Errol was wonderful. Courteous, polite, friendly and very helpful. He showed me to the unit that I had reserved, and after I realized that it may be too small for my needs, took the time to show me other units and then to switch my account to a much more suitable one. He also explained that if I actually found that the smaller would work, after moving my items in, that he would gladly downsize my account to a smaller unit right near the one I am currently renting. I would give him more than 5 stars if I could!
Great service from Errol today thank you
The gentleman that was their tried to charge me a whole different price than what my paperwork had on it. He was adding things on that I did not want or need. Tried charging me for a lock that I had just went and bought. So I didn't rent the unit from him but will rent from anyone else that works there.
Mr Jay he has good costumer service,l like this place ,everything good service
Two years ago when my nephew started storing things here, I wrote, "Erol is the manager and the nicest guy you'll ever meet. Great price, great location." Today I'm writing to say how wonderful Erol still is and so is the regional manager Vanessa. Not surprisingly, my nephew lost both keys to the space that I sent him. Erol and Vanessa went out of their way to make sure the lock on the space got cut and replaced in time for him when he made a last minute trip to clear out his things. They rock!
Great and easy process to check in once I got through the daily updates via e-mail that were most confusing since it changed storage sizes and cost on each one received... So I never knew what I was going to be getting ... UNTIL l WENT INTO THE OFFICE.. At this facility ERROL the only Office person that was there each day!! Cleared the way and got things straightened out . Great asset to this Facility.. without Errol I might have gone elsewhere.
Errol did an outstanding job providing us with a fair price, excellent customer service and a quality storage unit. Public storage and Errol exceeded my expectations and I would certainly refer them to a friend.
What are the smallest storage units you have
Errol the property manager was very polite and very helpful, we were not sure what size storage unit we would need so he walked us around the property and showed us different size storage units. Errol is very professional.
I highly recommend this storage. The manager Errol is polite and welcoming
David was a very professional person . He gave us a nice tour and also suggested helpful financial suggestions which was very flexible for us . We appreciated his kindness and professional personality
I went to the storage to pay my daughter’s rent and Errol was pleasant and service was quick. I really appreciated that thanks Errol
Errol was very nice, cooperative and professional. He quickly and efficiently took care of our storage needs, making sure we rented the right-sized unit.
Good service, got a nice discount.
Errol esa Great today
Errol has great customer service. I called today to get some information about renting a space and he knew all the answers. Thanks.
I went to this storage for some info on the storages & I met the most wonderful & awesome person Errol, he explained everything & was to courteous & respectful while doing it. I will recommend this storage
Errol is a great person,he explained into details,.will recommend 500000 people
Errol was very nice. He gave us the nice treatment today. He is such a great asset to your team. Very courteous and polite.
Excelent customer service.
My experience was very informative and the clerk was very welcoming to get me set up for a storage area for my father. Thank you.
Very friendly and fun staff. Place was clean and easy access to storage
Definitely recommend, the manager was very professional and made sure all my needs were met.
Had no problem with the storage. Just wish I wasn't underground. It can get difficult carrying boxes up and down stairs. But smaller units are put downstairs so can't do anything about that.
Best customer service and location
According to the advisement on the internet I should of been able to get the storage unit for $1 (1st month ) $29 per month after that. The true cost was $80 (1st month) and $44 per month after that.
He always a plus to me helpful if your little late to
Very good service I will recommend to new clientes
Great stora ge with affprdable rates
Thanks for your help Errol. Awesome service, clean facility, and great prices. I would definitely recommend this place to friends and family.
Thanks for the great customer service Errol....
Thanks for the great service Errol!!
I want to tell you right now you have Errol working for you and he is a dream person he has helped me out he is save me a lot of headack so kept your store to have a great report from me as well and so I can definitely say that the staff here at Public Storage are people worth dealing with their good representatives of your organization so if you can give him a g00d raise he deserves it and that's being said by yours truly L G E Smith thank
Clean location, excellent customer service!
This property was clean and welcoming. Great work Errol
Thanks Errol! He is very professional and very helpful to us.
The staff there are very helpful. My family has used this storage for years and we've never been super disappointed.
Jamie and Quentin were very helpful with today’s series of unfortunate events. We’re in the process of moving and trying to get the last bit of things into storage before public storage closes at 9pm. Unfortunately, we lost the keys somewhere between home and storage and we were told that we needed a locksmith to cut the lock off the unit. With continuous effort and communication both Jamie, Quentin, and the family came to a consensus. Thank you for your help and helping to relieve one of the many stresses we’re dealing with at the moment ! What a relief !
Good pace to store
Errol was awesome and helped me out. His service was consistent. Thanks Errol!
Great price, great location, outstanding service
Very good service. Employees remember me and fast checkout.
I love storing at this property. Errol is always pleasent and ready to help.
Errol it's good person he helping very good .. 💯% I like that calidad helping thack you
clean property with excellent service
Everytime I come here I am pleased with the staff. Errol is so courteous and helpful.
I went on my lunch break to ask a few questions since I recently moved and don't have a lot of space currently. Chris was very helpful and the bathrooms were surprisingly nice! Would definitely recommend.
Great service, worked well with me
Good quality service
Unfortunately today is my last day with Public Storage as I removed all my articles from the storage unit. However my experience has been tremendously incredible and I'm grateful for the opportunity to have stored my office supplies office furniture with his company. Jordin was extremely helpful and nice and all my transitions of my transactions with the company. I recommend that any everyone who ever needs to use a storage unit come to Public Storage on Sudley Road.
Great facility with excellent service!
One of the best experiences I've had with a storage location
This Location is very convenient and has plenty of driving space inside the gated property. The units are spacious and the on-site dumpster is always well maintained by the young man, Errol who does a fantastic job managing the property and assisting customers with your concerns and needs.
Great place to store. Errol is fantastic.
Good improvements property look great and great customer service
errol was very helpful and friendly.
Very clean facility
My storage experience was great! The manager was very friendly and helpful. VIP treatment!
El servicio me parece muy bueno y seguro es la razon por la cual rento con ust edes.Gracias
There very terrible company bad employees bad management public storage stinks also they broke into my locker and busted my 3000$ tv 👎👎👎👎👎👎👎👎👎
Practical, especially the spaces you can drive to. Some are underground with a spiral staircase.
Errol was very nice his customers service was great. I will recommend my family and friends to his site.
I been here and it’s really nice greeting and good information
He was very informative and helpful ,am impressed.
I didn't expect a good price like the one I got from this store. I appreciate the hospitality and kindness showed to me by the store manager Errol, he is the best.
Errol was amazing. Kind, courteous, and knowledgeable. He was pleasant. It was easy to rent. He answerrd all my questions and provided exceptional customer service.
Ryan took care of me and broke down the costs well. He is a well-mannered professional and was a pleasure to talk to. Service was excellent.
Very helpful great customer service over all a great experience
The property is in a safe location, and the price for my unit was fair. Errol was a great help and answered all of my questions.
I had million questions to ask and the storage manager Errol was so patient with me and assisted in providing exactly what I needed. I totally recommend this public storage facility
Wonderful experience. The gentleman there was very informative and nice. I will definitely recommend this facility.
Renting a 10x20 from the gentleman named Errol was quick and easy. Good location at a good price with good service.
Everything was good. He was very thorough with me and he had a vice nice attitude and help with me everything that i needed help with. Personality was very nice and professional and he knew exactly what h was doing and he was able to answer all of the questions. His name is Erol and he is a manager. thank you
If I could rate 0 I would. There’s a reason this place is so cheap. It’s the only place in the area that isn’t 24 hour access. On top of that we needed a lock cut and were told that “that person wouldn’t be in the office for 2 more days”. So now we’re stuck paying with a unit and a uhaul that we can’t use because this location can’t manage to operate to the level of a STANDARD STORAGE FACILITY
A bunch of homeless people constantly lurking around the lot
Storage units VERY old and unmanageable. I strongly urge you to check this property out BEFORE reserving it!
Errol was very kind and helped me get my unit set up flawlessly. Very happy.
Staff is amazingly helpful and kind. Definitely a good place to go.
Errol was courteous and efficient, and made my move in quick and painless. Appears to be a very clean and secure facility.
Sean was very courteous, helpful and professional. I would definitely recommend this location.
Is great!! Errol was wonderful and very nice.
Errol was very professional & most helpful. Would recommend this unit to all.
alwayz clean & good customers service
Good customer service
Very good, fast front desk service. Prices are good, too. They have supplies if you need them.
Excellent service.will recommend a friend
Sean provides excellent service!
Always kind and helpful
I been 4 months with them very helpful guys help me out a lot thanks to Dilraj and Sean
The lady here is very nice, she known how to welcome customams
siempre limpio y los empleados siempre son muy amables
This was my first time at a public storage facility and I would like to take the time to commend Jackie for her excellent service. Even though I didn't find what I was looking for here, her professionalism meets no bounds.
Been storing here for months. Staff is always helpful and happy to see me. Highly recommend!
Helpful staff and clean property
WONDERFUL SERVICE I AM VERY HAPPY WITH MY EXPERIENCE
Great management, not built for large trucks...24+
Sean M. Is great! I had one problem when I first started renting my unit there over 3 years ago. the young lady that took over handled that issue and I had been very happy with her and then sad to see her leave. The thought of having a new person take over actually worried me! Not the case at all!!! Sean is very courteous, keeps the property very clean (and that seems to be difficult at this property due to the way the wind moves around the units. I have seen trash fly over the fence after being cleaned personally), knows my name, and asks me about my day when he sees me!!! :) I really haven't met a person this awesome in a long time. On the other side he seems to know how to handle every situation the correct way. (story) A customer came in and had a lot of questions. The new customer was very upset at first. (must have been having a bad day) There were 3 of us total in the the little office + Sean M., so to say it was tight is being nice. LOL Sean M. answered all the questions and offered us all a water. I think the water must have been magic! because the upset customer calmed down after a drink or two. Sean M. finished his paperwork, gave the man his change, welcomed him to the property, and explained where his unit was on the map. We "all" stood there smiling patiently and took our turns in order to handle the commerce we had to do with Sean M.. I know I could have made this shorter, but I want everyone to know that Sean M. is doing a great job for the company and the clients. I'll be keeping this unit as long as needed and referring this location out to anyone that needs a storage unit. Well done Sean M.... Well done.
Rent was increased 18% after 4 months
April is very nice very informative and very professional I will be renting here definitely the 11 i loved her promptness with the phone call
April is amazing she has always taken care of me with the wonderful customer service i will always recommend public stoarge because of her
April showed me a 10x20 unig today i loved her customer service i will be rentinh here in thr next week wonderful location and manger
I Always Pay my Bill here april is fantástic love her customer serviré and her willingness to help
Customer service was outstanding. April went out of her way to make sure I got everything I needed. Highly recommend this storage facility.
April was great very customer service oriented she really helped figure out packing supplies and how upbeat she was made me feel very welcome
April was great took care of me very sympathetic of my situation and I loved how she recommended a mattress bag so I can keep my 1,000 mattress protected very nice lady will definitely recommend her and public storage
April was fantastic! Very friendly and was able to get me set up with a unit at a very reasonable price. Would recommend to anyone looking for storage space!
Looking for a storage space , April was amazing very helpful very considerate and she let me vent about why I'm moving she's very kindhearted and compassionate and it's hard nowadays to find a worker who's like that I definitely will be renting from her in the future
Ive been at public stoarge for 2 years now and april is the best ive enjoyed coming in to make my payment and how she got my late fee waived for me today she is the best
Not saying I love this facility, I store at another facility in new jersey with public storage but April was amazing I really appreciate the time she took to follow through on getting my late fee waived and taking care of me when her Internet was down would definitely recommend her in the future great lady
April was great helping my sister get a storage unit today very sweet and reminded me we needed a box she was great 5 stars definitely
Came in earlier today looking at a 5×10 April was very nice and informative very funny we both were enjoying the nice weather I definitely will be renting at this location in the future April is the best
It was great working with April, she is the best..
David was great very helpful excellenct customer service I love how April was a big help when I checked in and David was helpful in checking me out when I vacated they both made my experience amazing
April was amazing very informative answered all my questions very friendly and customer service oriented she was amazing
April was very nice took care of my payment issue very friendly always amazing customer service with her
April is great very friendly and efficient always willing to help we love her love her customer service and definitely would recommend her in the future for all new customers
April is amazing really took care of me quick and efficient with my bill and explanation very friendly and very customer service oriented
April is fantastic love dealing with her excellent customer service with her she is amazing
April was great very informative very patient took Good Care of me i appreciate her very much very nice lady
I love using public stoarge I've been dealing with April from balls ford road to this location she is great very customer service oriented always a joy dealing with her always recommend public stoarge with her
I love april I rember dealing with her at ballsford she is great im thinkingof.moving into this location because of the horrible customer service at ballsford defintley considering moving over here
April was great she got me squared away for a 5x5 such a great price her customer service was excellent very good experience with public stoarge
April was great very informative, knowledge of how to pack My belongings, she was amazing made me feel my business was appreciated would definitely recommend her and this location in the future
April was great I was not liking the basement storage unit I had reserved , she found me another unit that was outside that was a great deal and drive up accessible I loved her positive attitude
The managers at this store are wonderful. They have been very helpful in answering all my questions and made me feel comfortable storing with them.
Erika is amazing! She made me feel like Public Storage was the best place for me to store my belonging's. Keep up the great work Erika! You definitely deserve a promotion.
April was great ver y nice lady concerned about my beloginnings aboustley right she was i Bought 2 mattress bags and she was very nice
Excellent knowledge of the site. Shawn explained to me what I needed and did not need. Thank you!!
Nice Services and nice place
Great place to store your stuff! !
Shawn was really helpful. Facility is older, but price is great.
Had so much trouble moving my things and getting settled, what with traffic and all the hassle of the DC metro area. Shawn was one of the few helpful people, even opening a little early in the morning so I could get things going more quickly. Thanks a lot!
Excelente atención muy bueno gracias
Shawn was awesome!
Shawn was very professional, great customer service and helped me through the entire process showing me the units making sure it was big enough for my whole house. Shawn made the start of my long journey an easy one. I Recommend This Location.
Price are reasonable and affordable. Mr Shawn was very nice.
Shawn was great. Showed us a unit, noticed there was something on the floor (presumably leaking from another unit) he immediately found another one for us.
Shawn was super friendly, quick and very informative!
Shawn is Awesome sauce!!!!! We went for a walk, thanks Shawn
I came in very last minute and Shawn was extremely helpful and professional. Great experience!!!!
Shawn was awesome courteous and completely easy to work with. Great guy I highly recommend
Shawn was a big help
Shawn Was Fast Very Courteous Great Customer Service I Recommend This Location
Friendly service. Shawn was willing to answer all my questions and offerd me what i needed
Rcv great costumer service. Shawn was very professional, courteous and provided satisfy service. He answer all our questions and concerns related to storage. I wish this location had climate control rooms. Overall, the service was done to our satisfaction. - Mr. and Mrs Khan
Prices are reasonable and Alexis was very friendly and polite. Sarcastic and humorous but she kept me laughing......
A nice spacious property on sudley road. The employees are always cool when i stop by to pay my moms storage. Always happy and great conversation. Stop by and check the crew out!
This place was great!!!Shawn was very helpful. He answered all questions we had. His advice was great as well. Thanks for your great customer service.
Very easy to rent a unit. Shawn was great.
Shawn is absolutely amazing! Great customer service. He was very helpful with tips for caring for my furniture as well as giving us a heads up about a storm rolling in as we were moving. Very friendly, polite, and professional.
Alexis was very helpful. I definitely recommend this Public Storage.
Shawn was great to work with. He stayed late to make sure we had a great customer service. Hope everyone gets a chance to work Shawn.
Shawn helped me with everything I needed. He was clear on the size of the unit I required and did not sell me more then I required. He was very helpful and courteous.
I absolutely recommend using this businesses. Shawn, the property manager was awesome, he patiently explained all of the ridiculous questions my girlfriend and I had. Half way throuhh the meeting the district manager came in- richard- and the two together made us laugh. With the warm greeting and great laughs, I feel very comfortable in leaving our personal belongings in their care.
Great rates. Nice facility. Shawn was awesome
Excellent service. Shawn was amazing.
Excellent Customer Service Shawn did an amazing job helping with paperwork and even tips on storage. I'd recommend this Public Storage Location to anyone it's by far amazing for its customer service quality alone and the units are very clean. Definitely will become a future customer! Great Job Shawn!
Shawn was very. Helpful and courteous. I recommend this location for your storage
Great costumer service . Shawn made it easy for me and I would recommend it to anyone looking for a storage place.
Moving is never a pleasant experience Shawn was there to brighten our day.
I want to first start with Sean who always followed up with me when I had to keep changing my move in days. He was so patient and accommodating and kind. Then Marcus called the day before I was to come in the confirm my reservation again. I was a bit anxious about being sure that I would get the exact space I requested, he re-assured me all was well. Finally, when I got there Jonathan (aka...Johnny) was the manager on duty and was the cherry on top and processed everything with no hitches, no problems and always with a smile and courteous. I got everything they promised online and all I expected. GREAT JOB GUYS!!!!! YOU ROCK!!!! Wish every place I went to and expected, had excellent customer service like you. Will recommend your facility to everyone.
Alexis is great to work with really professional and friendly.
Alexis and Shawn have excellent customer service. Always willing to help just awesome. I would recommend them to anyone.
alexis is awsome she is best keep up that good work and smile
The service was awesome thank you
Shawn was a big help!
thank you the staff here was most help full
Alexis is great! I was moving from Roanoke and would be arriving to the unit right around the time they closed. She waited for me to get there and even gave me longer access to my unit so I could get everything in that night. Definitely recommend this location!
alexis with sudley rd public storage has great customer service and was a great help
wonderful experience she tried hwr best to make sure we were satisfied they are great team alexis and greg
well the storage was cheep and easy, but the lights don't come on at night
Its okay but be prepared to pay way more than you think you will
Little small for large trucks but the service was great
Good customer service...
I moved out of two units over the weekend. Alexis did an outstanding job of supporting us during the task. She is really focused on the customers, and cares that their needs are met. Personable, concerned, and ultra-friendly, Alexis made things happen for us. Thank you, Alexis.
Alexis is awesome! Very good customer service- highly recommend!
Customer service was wonderful
Alexis is very thorough. I had a pleasant experience. She is very helpful and knowledgeable.
I had a wonderful move-in experience with Alexis. She was completely helping in helping me choose the correct unit. It was raining on my move-in day, and she was right out there helping us. She had no problem still performing her job duties and then some. She is what customer service is all about.
Always have a wonderful experience coming into the office, Alexis was wonderful.
Alexis has been wonderful, always making sure I'm happy with my service. I recommend public storage every chance I get. Thank you... Mike
I came in an reserved a unit and Alexis take great care of me. She made sure my unit was rent ready.
Purchased merchandise earlier this week at this location from Alexis. She was very pleasant and even went the extra mile to assist with carrying the items to my vehicle.
Customer service is always excellent. Alexis is professional and upbeat. I use this location to make payments and no matter who is there, It's always quick and painless
Wendy was awesome! She asked the right questions to know exactly what I needed. She patiently showed me the different sizes of storage, and gave her recommendations. She even made sure that the door would be easy for me to open and close! Thanks, Wendy! You made the entire process easy!
Ms. Weny at Public Storage on sudley rd. Are a very helpful and polite person. A well minded human being. Thank you for your service.
Wendys Attitude. Personality. Is very professional. Great customer service , very friendly. Love her
Wendy was very helpful and made sure we got everything we needed! She was very knowledgable about your job and went above and beyond to take care of her...Thanks for this wonderful experience Wendy
Wendy was absolutely amazing...Great people, Great place.
Great service and quality facility
Ally & Wendy were Great with helping me today I will Most Definitely be back in ... Best Customer Ever ... 5Star...
Wendy is a great manager. She was very helpful and went the extra to ensure our unit was clean and ready for us to move in. When we ran into a snag moving in and needed extra space she helped us find a unit to fit our needs.
This place could definitely use some sprucing up... It feels like I traveled back to the 80's...