Public Storage Self-Storage Units at 7208 Fordson Road, Alexandria, VA

Stay far away from this place, the employees at this location are extremely rude and unprofessional. I had the misfortune of visiting Public Storage at 7501 Fordson Rd. Upon entering the office you are intoxicated by a heavy cigarette smell, as is smoking is happening indoors. First employee encountered by the name “Dre” he did not seem welcoming, he made me wait to access my unit and became irate when he will be ready (15 minutes had passed…) he rolls his eyes and says you will have to wait. I as to speak to a manager and a women dressed in sleepwear comes with an attitude claiming to be the manage… Long story short, save yourselves the hassle/ poor treatment from staff at this facility and go elsewhere. I have attached photos of the 2 employees encountered for reference.

Loved how you helped me today thanks so much

Great service by Dre what a nice young man

I had a great experience working with Danielle to rent a climate controlled unit. She made sure my questions were answered, showed me the unit I was interested in, and took care of the rental agreement quickly and professionally. I would recommend working with her and using Public Storage at this location.

Danyellea is a true professional. She is knowledgeable and is always willing to help!

Came in got a space really appreciate the service

Excellent customer service! Positive attitude and very professional. Service was quick and easy. I will recommend this location to everyone. Thank you

Watashi wa sutorēji kaisha de no keiken no hanashi o shimashitaga, paburikkusutorēji ni kanshite wa shitsubō shimasen. Kono basho ni wa subarashī kasutamāsābisu mo arimasu.

Danielle offered superb customer service! 👌 10 STARS!

We just rented a unit at this location. Christopher was very helpful with our questions on the phone and when we came to preview the unit.

The staff was incredibly helpful when I needed to purchase some boxes. Thank you!

The staff here is very helpful. Ahnaz was able to provide me with great insight about the rental process. He showed that he cared about the concerns I addressed and made me feel more comfortable with the rental process.

Great customer service! Thanks Danielle!

This is an excellent location! I went in to ask a few questions and I got every question answered. Everyone is so friendly and ready to help! I will be returning back!!

Property is clean, staff is professional

Can I practice my instrument over there ?

The facility is always clean and Danielle always goes above and beyond for me when I rent. I have definitely sent a few family and friends to this location.

Great service

She was very helpful answer all my questions I really recommends this place ask for Danielle she will be happy to help you

Great customer service by Danielle, she helped me figure everything out within a timely manner.

Came in a few days ago and saw Danielle amazing service thank you again

Love the service thank you

Visited the property yesterday to grab a few books! The staff is polite and professional. The office smelled extremely clean, so I can only imagine how the rest of the property is! This will be my new packing supply location, for sure!

I just recently moved to the area, and was shopping for a new unit. Ms. Danyellea was very knowledgeable and attentive to my needs. I look forward to doing business with her in the future. Thank you!!!

Danielle is an amazing property manager! The property is always clean. She’s so polite and helpful. Definitely will recommend this location

Danielle was very welcoming, answered all our questions, and was extremely professional.

clean store and good service

Excellent customer service! Positive attitude and very professional. Service was quick and easy. I will recommend this storefront to everyone. Thank you

Staff very friendly and helpful

Staff is amazing!

Very pleaseeee with the staff onsite Dre was very positive and polite and helped me make my decisions with everything point of view. Thanks will highly recommend to everyone

Wonderful customer service and professionalism. Friendly and knowledgeable staff.

Went to this location to gather some information and grab some packing supplies. The staff was very knowledgeable about the products and prices. They were friendly and helpful. A young man helped me carry my stuff to my car, and a young woman was very pleasant when she checked me out. Definitely will return to rent a storage unit.

There's usually only one staff member here so the entrance door may be locked if they are helping other customers with the storage units outside or taking a break so you'll need to wait for 5 mins or so for them to let you in.

Great facility. Spacious and clean. Great security systems. Fairly reasonable rates. Our 10x20 foot storage unit has an extremely high roof so there is a lot of storage space.

Went by the office today to get some info on some unit sizes DeAndria was very informative and helpful I’m going to make a reservation to move into the facility within the next week or so

I must say I had an amazing experience here the level of professionalism is top tier compared to some of these other ratchet places. Highly recommend you guys. Dre and Danielle are amazing best in the state!

Thanks Danielle for all your help!

Best of the best, helped me out 100% Deandria and Danielle were excellent they deserve a huge raise👍

Deandria did amazing he was really helpful and very knowledgeable about the units

Got boxes and packing supplies 😁

Impeccable customer service from DeAndria! Needed information and pricing for multiple units for my business and my experience was nothing short of fantastic!

Muy bueno

Long story short I needed a place to put all my stuff on short notice. They got me a unit in no time and were super friendly. The facilities are really clean and the staff is amazing. DeAndria was a big help and hilarious. Fantastic experience overall

This store was so clean and the service was amazing.

Always great customer service. I appreciate the COVID protocols and ability to do things online. 👍🏼👍🏼

My experience with DeAndria was immaculate. Very professional. Extremely nice and knowledgeable. 10/10 Highly recommend. This experience made my entire week.

Staff had great customer service Dre and Danielle are amazing best public storage in the area hands down

Went in the other day to get pricing/availability and I just wanna say that the property is very clean and maintained Dre and Danielle are amazing superb customer service!!

DeAndria and Danielle were the best customer service reps I have ever encountered. The service was impeccable from day one.dat one. I am a retired flight attendant of 31 years and I know great customer service skills They are definitely an asset to your organization. Give them a raise immediatelu!

Very clean property and great staff!!

Upon Search Of A Storage Unit I Had A Few Uncertainties, But After Speaking With DeAndria I Felt So Comfortable With This Establishment. He Provided Amazing Customer Service And Professionalism And Had Great Knowledge Of The Services Provided . I Would Highly Recommend This Place To Close Friends And Family .

I would advise anyone looking for a storage place to come here! The staff was amazing. Deandria was so polite and made the process soooo easy, I’ll definitely be back in the future!

DeAndria was the best! Made the storage process very easy to deal with! Would definitely recommend to anyone! Polite and attentive to details!

Danielle was very helpful and patient!

Danielle was very helpful and answered every question.. although The size I needed was not available, her service was very much appreciated.. thanks again

Danyellea is doing such an amazing job thank you very much

DeAndria Was such a help was my first time using a storage location and I was worried bout a few things and had many questions he was very patient and kind and answered everything including repeating himself a few times. Thank you for your great Customer Service Continue the excellent Work

DeAndria is very knowledgeable and knows his stuff ! Very pleasant experience !

I love that the facility is well maintained and clean! The staff is very helpful and friendly, will use their storage facility again in the near future. From a family that's constantly on the move.

i want to thank you for your service

De Andria is very knowledgeable and has great customer skills which made everything quick and easy … thank you De Andria for the pleasant experience

Great customer service! This was my first storage experience and I was pleasantly surprised with how helpful the staff is and how clean the facility is. I will definitely recommend business in the future!

The property is well taken care of and the staff is awesome. Mr. McClain is absolutely amazing. I went in confident on exactly what I wanted, but in the most professional way he showed me that I was about to pay for a storage unit that was too big for what I needed for. He then took the time to show me some other unit sizes and helped me settle for the best one.

I had a great experience at this public storage. It is very clean with friendly and pleasant employees. I will recommend this location for public storage for all my friends in the future.

The property is neat and well maintained! The staff is super helpful and made the overall atmosphere a pleasure . One of the best storage facilities in the area! Would definitely recommend and use again.

This is the best public stores in this area very clean pleasant people

Awesome store, DJ is the nicest!

Miss Danielle is very Thorough about Health and Safety. I would definitely recommend Public Storage for all my storage needs. Thank you.

Danielle the property manager, was very friendly and knowledgeable. We purchase the wrong size unit online, she was very helpful getting us the unit we needed. The location is very clean. I love the elevator option for the upstairs units. I recommend this location if you are searching for storage place.

Staff was very knowledgeable came in to ask a few question and everything was answered their product knowledge was amazing they where able to right fit me with all my moving Necessities definitely will be coming back to this location

Very friendly staff even helped me change my gate code to something I can remember. Wish I could remember her name....

upon arrival Danyellea greeting my wife and I and making our trip to our storage space easy, I took time out my busy day to acknowledge her kindness and write a review and I recommend that anyone in need of a storage unit to go to her sight.

Great customer service,very helpful, Danyellea really brightened up my day and made my public storage experience that much better.

Danielle help sign out a new storage unit. She was very nice and helped me through the process. Explained everything clearly. Wonderful employee.

David provided outstanding service!!!!

KEITH.... KEITH..... KEITH.... VERY VERY KIND, KNOWLEDGEABLE, CLEAR SPEAKING, EXPLAINS BUSINESS INFO CLEARLY.... HE'S A GREAT GUY!! KEEP UP THE GOOD WORK KEITH..... YOU'RE CHANGING LIVES EVERY DAY!! ☄

David made the rental process a breeze!

Thanks to David for simplifying the storage process and making the experience super easy! Representative was competent, helpful, and to the point. Would definitely recommend if you want quick and dependable service!

Excellent customer service. David was very helpful.

I would like to share that Public Storage at 7208 Fordson Road has been excellent to do business with. Their location is clean, the climate controlled units are cooled/heated appropriately and their customer service has been excellent. Granted, my experience has been with an offsite rep so I would like to make that clear. But a special thank you goes out to Jeff Clark for handling my concerns promptly & professionally. I would recommend this location to anyone looking for clean, safe storage space.

They threw away items we lost instead of reaching out to us and letting us know we left it behind.

The manager here is the best. She always helps me when I need storage which is very often.

Snakes in the outside unit,. Water getting in and a dumpster that's not for customers. Worst site ever

Great, clean, very few people around.

I requested a vacate on March 23rd and I was told I could clear my space and a receipt of vacate will be emailed. I didn’t get an email until the 1st of April and it was saying that I own a full rent of April even though I was out by that day.

Had a great experience here! Jennifer was really helpful and provided me with excellent customer service!

what is the monthly rent

I booked the storage on line in the evening and received a call from Danielle to confirm the following morning. Making the appointment to sign the paperwork was effortless because Danielle was very accommodating. Upon arrival I was greeted by Jennifer. She was friendly, professional, knowledgeable, and helpful. I had a great experience at Public Storage and am happy we decided to use them.

Facility is clean, well lit at night, and fully stocked with moving supplies and carts for use. Got exactly the units I needed. Jennifer is super pleasant, friendly, and professional. Lots of options for managing your account online to speed up the process. Great experience overall!!

Thank you Jennifer for your help and excellent customer service! I really appreciate all of your help and your updates regarding my move in date. 5 Stars Plus!!!

Jennifer was extremely professional, efficient and courteous. Great experience!

Great and friendly service from Danielle. Thanks a lot!

Thank you to Jen for an amazing customers service. I never write reviews for storage places so you know how wonderful she was for me to do so. Her commitment to public storage and excellence in customer satisfaction is the only reason I will continue doing business w this storage facility. I wish her longevity with this company and continued success in the future.

Danielle and Jennifer were excellent. Prompt check in, tour and instructions. They answered all my questions. The facility and storage units are nice, clean and secure.

I would highly recommend this location. The customer service was fantastic and we worked directly with Jennifer who was very knowledgeable and made our experience enjoyable. Jennifer was very courteous and a true professional in the office.

Had to put my stuff in storage at the last minute. Jennifer was very accommodating and provided me with everything I needed to know. She was a lifesaver.

Very friendly and helpful Kinda made me feel at home I came back for more things and Jennifer was so very helpful and patient Thank you.

I called and ask for information and Jennifer was an amazing help! She was able to provide me all the information I need and was very quick and efficient. She seems to know all the answers and was super friendly.

So far we really like this storage unit. The employees followed up after making the initial appointment, and was very welcoming upon arrival. Danielle was very kind, helpful, and a pleasure to work with. I had my child and they gave him paper and markers to keep him busy. Would highly recommend this friendly, clean, and personable storage unit.

I had an amazing experience at this location; Danielle went above and beyond to make my experience the best possible. She was friendly, approachable, and knowledgable. The facility is clean and turned out to be exactly what I needed and for a great price! Highly recommended.

Just wanted to tell you how much I appreciated your employee Jennifer, she was very helpful in helping my son organize his stuff and very knowledgeable about the supplies we needed, you need more employees like her..WHAT A LIFESAVER

Had to help my mother move and organize some things before her big move.. Needed tape and boxes along with a few other things.. Jennifer was pleasant and super helpful with anything I needed...

My wife and I came in to buy some boxes and stuff to move we were helped by Jenifer she was very nice and very helpful Great customer service

This is our first time using a storage unit. Danielle helped us by proving much appreciated guidance. The place is clean and secure. We started moving in today and had an equally favorable interaction with the staff. Very pleased

They are running specials for first month, it’s a good deal and prices are lower than next door.

Thanks for all the help!

Helped a friend move.

Brandon helped alot when I was in to pick up afew things for a move. Appreciate how attentive he was and how quick his co-worker worked to have everything ready for check out as well.

Good prices

I simply adore Danielle!!! She made my experience very pleasant. She was helpful and knowledgeable. I recommend doing business here based off of the superior customer service that was received.

Danielle was an amazing help to my husband and myself!

Danielle was very helpful and courteous. The unit was very clean. A very easy and quick rental process.

Friendly staff! Units are cool, clean, and new.

Danielle did a great job moving me in today! Off to a great start.

I recently moved to the Alexandria area and had scheduled a storage unit at another PS facility. I see that the space I rented was too small so I requested another larger unit online. Unfortunately, I didn't realize the second unit I requested was at another address. Mind you I have my movers with me and I'm paying them by the hour. Needless to say, the first location was of no help and seemed bothered that I even showed up to my appointment. Well, Danielle called me immediately. She let me know her location so I gather my moving truck and movers and head to her location. I let Danielle know what I was looking for and she suggested I rent a larger unit as it part of their special. I would have paid over $300 for the one I reserved online, but Danielle squared me away and I paid $57. Not only was she helpful but she was very sympathetic to my needs. She understood I had movers waiting for me and I needed a unit ASAP which she got me. Danielle was very professional and made me feel like a valued customer!! Thank you for helping me.

Had a great experience very thorough.

Danielle has amazing customer service and is a great person!

Just wanted to say thank you to Danielle! Your customer service is top notch and you always have a smile on your face!

Thank you so much for all of your help Danielle, who is by far the queen of all storage!!! My family moved nearby and Danielle worked with us to find the right space for everything we had to put in storage at a price that worked for us. This place is clean and secure, great experience. Thank you again Danielle

Came in today Heather and Danielle were amazing

Angelina was amazing great customer service.

Came in with questions about what kind of stuff to use for my move and met Ms. Danielle. She was an absolute pleasure!

Great Customer Service

Great customer service

The service is good and fast. I got there and received my unit in minutes. They were also very efficient in dealing with my rental issues.

Thank you Danielle you where so great!

A very good experience .

Danielle is a blast stop in to see her! She was fast and very friendly

What time is Public Storage open to bring in items to the storage location what time does it close off from a scullion using access to all start space

Great fast service!! Much appreciated 🙌🙌🙏🙏👏👏👌👌😘

Rates for storage per unit?

They're alright

Great customer service!! Would definitely recommend

Great service by Narleen, I had a excelente experience.

great customer service, Danielle and Narleen were amazing I will totally recommend this place.

Great service from Narleen and Danielle. Thank you so much!

Awesome costumer service. Thanks to Narleen and Danielle! You guys are great!!! Thank you!

Súper serviciales y atentos todos. Gracias a Narleen por atenderme de forma muy amable :)

I came in and spoke with Narleen, such great customer service !

I’ve never rented a unit before, so I came in here not knowing what to expect but Narleen was very helpful! She showed me how the process would work and answers all my questions! She and another worker, Danielle showed excellent customer service and I am definitely coming here again!

Best Customer service!!! Looking foward to get a new unit.

Great store, excelent customer service Danielle and Narleen were awesome helping us and doing our rental an easy one. I totally recommend this place!!

Love this place, its awsome. The staff is so kind and helpful. Excellent storage units, one of the best I have rented ever.

Danielle was awesome! She was a joy to work with and helped me choose the correct unit that fit my needs. Would definitely recommend this facility.

How much do you pay a month

Best customer service ever w/Danielle! My experience will not be forgotten and she assisted me in my time of need! She is the BEST!

Thank you Danielle for helping me select the right size unit. Keep smiling and reminding people to take their locks. Excellent service, keep up the good work.

Great Customer Service Shaquam! Definitely would recommened!

My family needed storage units ( both climax control and not). So we have a unit at this location and another location. The unit that we have at this facility we have received the same outstanding customer service, respect and professionalism that we receive from the other location. My family is amazed at how both locations work as a total team. We are able to call either location and get information about our units and everyone is willing to answer questions , take payments and write notes under the account upon request. My family is very pleased at the great rates that are offered at this location for climate control units. The facility is always so clean and their is always a friendly face at the front desk waiting to offer great service. Please keep up the great customer service. The Payne Family

Having a terrible experience with the 7208 Fordson Road location. They called me to let me know that the AC system in front of my unit was leaking. I get to the storage unit after hours and see that it’s still leaking. They placed one bucket under the AC unit and one of my boxes was wet. I’ve been calling and calling the property manager, only spoken to her once and she never called me back! I’m trying to get my things moved to inspect the damage and there’s never anyone in the office. I am completely frustrated.

Great customer servicer from Gaby!!

Es uno de los mejores storage que he conocido , la forma en que te tratan te hace dar confianza y Gaby te ofrece esa excelente experiencia!

GREAT COSTUMER SERVICE FROM GABY!!!

Gabby thanks u 4 helping me☺️ Best customer service :)

Great customer service from Gaby

Great customer service from Gaby. Friendly and always smiling

Gabriela was great she helped me find the right size unit for my temporary move. Not to forget to mention that beautiful smile she’s great! Excellent customer service

Wow what a customer service I didn’t know the is gonna be this fast she’s so great I wish she will be there anytime

Large storage space love it

Great customer service from Gaby she is very efficient girl and very polite. She is just amazing ! The storage unit is clean and well lit. 5 Star service

Gaby was very efficient very respectful a very nice and sweet lady. I had a storage at holy hill and Gaby at public storage was just beyond amazing

Gabby is the best. I had a broken down vehicle and she not only was professional in hwlping get assistance but she is always smiling and wonderful to be around.

Brittany, store location 08153, 7501 fordson rd Alexandria, VA. Very personable and knowledgeable about units, security, in and out, just a pleasure to have Brittany help with all my needs, great customer service. Big beautiful smile to boot. Thanks Again Brittany!

Great customer service from Gaby

Great custumer services from Gaby 👌🏻

Great customer service from Gaby

Great customer service, greeting all the time, really clean and nice touring when looking for a unit.

great customer service from Gaby

Great customer service from Gaby.....

Great customer service from Gaby ...

I went to rent a storage space there a couple of weeks ago and the front desk lady Gaby was amazing she was very attentive to what items we were storing and she was just knowleadeable about the spaces she will help you get the right price for the unit.

Great customer service from Gaby

I had a great experience working with Gaby. Thank you for your great customer service

Locked in and locked out in the first 3 days of having a unit there. Imagine a freezing December night in a moving truck and unable to get out of the yard because the gates stopped working before closing. Customer service was limited in helpfulness recommending we call non-emergency police even though there's allegedly an onsite property manager. The following day, the gate wouldn't open to access our unit despite gates being available at 6:30 am so we had to wait until the office opened at 9:30. Only thing going for them is price and not having to deal with them so long as we don't have to regularly access our things.

Great customer service from Gaby

I Love This Place!!! Good Customer Services! Gabriela Is One Of Nicests Person To Talk About Anything Or Prices

Simply the best...thank u Gaby for the wonderful service..😊

Had a great exprience here...gaby was amazing at customer serv. ...will def recommed this storage.

I traveled to Virginia for business and found myself to needing a few boxes. A young lady named Gaby was very efficient in assisting my every need. Very attentive and asked the right questions. great customer service. Happy Holidays!

Great customer service from Gaby!

Great Customer Service. Thanks Gaby!

Units are fine, but every few months the bill goes up, and up, and up......

Goido customer service from Gaby

Great customer service from Gaby very knowleadgeable very nice

Regular storage, nothing special;)

I just went to these store about 3 days ago and I bought some boxes it was very nice from the lady there Gaby she offered me a great discount on boxes. I bought 35 boxes and they gave 15 extra boxes for free. It was very nice from her she helped me carry out the boxes to my car and actually helped me put them in the car. They definitely have everything you need for packing stuff starting from tape to any size box you need. Gaby thank you so much for your great customer service!

Great customer service! Great attention from a beautiful young lady! Always smiling!

Good customer Service from Gaby

Good customer service from Gaby

Good customer service from Gaby

Gabriela is very knowledgable and professional. she is very helpful when it comes to choosing which unit size is best for you. she is well organized and make sure the customer is well aware about public storage policies. I went in to make a payment and she informed me that I did not have to come in to make a payment I could pay online. Helpful?

Great customer service from Gaby she is amazing

I went there to get a storage unit and Gaby was simply amazing. She was so helpful and gave me the best prices. The unit was clean. I really recommend this location if you are looking to rent a unit

Es un buen lugar para comprar cosas que necesita de empaque fueron muy serviciales conmigo me gusto el lugar espero volver de nuevo :)

I just wanted to say that I had a great experience with Gaby today. She was so polite, and helped me find the best unit possible for my needs. I will definitely tell all my clients and friends to come see Gaby when they find the need for storage.

What a great experience! Gaby's exceptional customer service is what kept me coming back, I have referred many friends and family members to this location. Great customer service is hard to find!

Sunseri and Gaby provided excellent customer service and helped me pick the unit that was more beneficial to me. Thanks so much

NICE

love love love the customer service. sometimes its a little off but every time i go and Sunseri is there i know im in good hands. shes very polite and professional. ive seen people come and go but i am hoping she stays. a lovely young lady and well mannered. i feel like she was resourceful and didn't try to oversell me anything she was honest and i left feeling satisfied.

Worst customer service I have ever experienced. Even their corporate office is a joke. STAY AWAY!!!!

Gaby provided me with excellent customer service!

I set up up the unit and completed express registration (name, contact info, ect) online. When I arrived, Sunberi took me to view the unit - very clean - and explained the access procedures. Back in the office ahe went over all the paperwork, making sure to address any questions I had. Overall, a very efficient and professional setup. Totally pleased with my rental -

Gaby has been very helpful since I moved in she is very nice and very dedicated to her job. She is always with a smile and always willing to make things right with customers.

The pros of the place are the $1 first month rent, online payment. The cons: Danielle was very rude on the phone, they assessed me a late fee on the 6th of the month even though my one month date was the 11th and I was planning on moving out the day before but we had snow which delayed my moveout, you have to pay the entire month even if you are only planning on using 4 days of the month as they do not pro-rate. All in all, this will be the last time I used public storage as there are a million other storage companies out there to deal with the hassle.

Sunseri and Gaby are great! Especially Sunseri for helping me lock my unit!

Very efficient and great customer service from Gaby.

Jazsmin and Gaby were amazing they took care of me and made sure I had everything I needed!!

Because Jazmin and Gabby helped us and provided amazing customer service!

Came into the store looking for a space and gaby was very helpful. She answered all my questions. She is very knowledgeable. Great job gaby!

Jazsmin was absolutely wonderful. She was very patient and knowledgeable. Thank you!

Ms. Jazsmin is the best. She helped us with all questions and she was very professional.

Front desk personnel, (Gaby and Jasmine), are the greatest! I am extremely impressed with their professionalism, yet they are personable, and consistently aim to satisfy their customers...

I went to this storage and the lady in the office her name is Gaby provided me a great customer service she helped me with every question I had, she is very knowledgeable. I really recommend this place for any future people that needs to store.

Very frustrating return policy. Manager had no flexibility and did not seem empowered.

Came in looking for a space and some moving supplies. Jazsmin was very helpful. Not only did she get me a great unit, she also help me save money on my moving supplies. Jazsmin and Gaby were very polite. I would recommend this location to anyone..

Store Manager Shaq was closing the store at around 5pm, which I thought closed at 6pm today but he happily proceeded to still help me get an idea for storage. He was polite & helpful. I would recommend this store & Shaq to anyone looking.

Excellent customer service skills... greatly appreciated her patience with my questions and her giving me get unit....Thxs Jazsmin!!

Public Storage is awesome ! The entire property is well maintained, safe & well-lit. I couldn't ask for a better place to store my belongings. Plus the stuff working there is very helpful and polite specially gabby. I highly recommend this storage!

Gaby was great! She took the time to show us the unit and walk us through the process.

Gaby was great! I came to the property a couple of days ago to look at a unit and Jazsmin was kind enough to take me to the unit and also make the reservation for me because I wasn't ready to move. I came in today and Gaby helped me through the process and got me all squared away. These girls are amazing! Keep up the good work!!!!

Great customer service from Gaby she has been great ever since ive been a customer really appreciate all her hard work!

Jazsmin was fantastic! She helped me get my storage unit all set up and walked me through everything in a very professional manner.

Jazsmin was very helpful. Her customer service is excellent.

The Public Storage staff (Jazsmin and Gaby)at 7208 Fordson Road, Alexandria VA were very professional and helpful. Jazsmin took the time to walk me through the process and answered all of my questions. She is a true professional. Great experience!

Great customer service from Gaby she was great helping me out getting boxes into my car very helpful !

I came today to bought supplies for my packing Gaby is the nice person with the best costumer service she is very helpful I love this place

Came into the store looking for boxes and other packing supplies . The two girls working in the office are very nice. Gaby was very helpful with helping me find what I need. Jazsmin helped me out to my car with all of my items. These two girls are definitely great at what they do. I WILL be back for more items, Especially from Gaby and Jazsmin!!...

Came to the property to buy some boxes and Jazsmin was very helpful and knowledgeable. She gave me a very deal. I would definitely recommend this location for all your packing needs.

Excelent service. I would recommend this storage place to everybody . Thanks Gaby and Jazmin for the excelent service you are providing for customers.

I meet miss jam in at the 7208 ford's on Rd storage st Alexandria and she was soo nice ,excellent customer service very,very polite, she knows her job and explains everything so well to detail .

I just rented a couple of days ago with Gaby she deserve a 5 star review. She smiled since I walked thru the door. Very helpful

I received wonderful customer service from Gaby. She was very helpful.

Gaby provided me great customer service she was very attentive to my stuff respectful with good energy experience was great 5 star.

Katherine was very nice and polite. She helped my mom with her unit and was very knowledgeable. First time renting a unit was a really pleasant experience!!!

Katherine was a very pleasant person. Very positive. I have not rented a unit before, she made things very easy and was very through. My experience was excellent

I would like to commend both Kate and Gabby on their excellent customer service. I was driving up from Florida overnight, and I was soo tired. All I wanted to do is SLEEP! When I got to the facility, I expressed that to Kate and she helped me get through the paperwork as quick as possible. She even follow up with me to see how everything went after the fact. I thought that was especially nice, and so uncommon these days. Kate...Gabby...thank you so much for all your help. I will definitely recommend you to all my friends and family.

My boyfriend and I rented rented a unit here last week. The girl there, Kate, was very nice. She said that she was new but she really knew her stuff. I was really impressed by her ability to answer all my questions and go over all the paperwork. I really appreciate it. Thanks Kate!

Came into this property a few days ago to buy merchandise and look into renting a space. I remembered Ramsey from when she worked over at the Old Town location. She is an extremely nice, knowledgeable, and helpful woman. She always has the biggest smile on her face. The property is large but she and her staff manage to keep it clean. I promised a review and forgot and her coworker Mark called today to remind me. He is also very nice and respectful. I haven't rented my space yet but when I do I know that I will go wherever these two are present. Thanks guys!!

I had a unit here for about 3 years. Clean, safe, and great staff.. The new crew Ramsey and Mark are very helpful too. I went in to pick some storage supplies and joked with them and discussed upcoming yard sales, etc...

Ramsey and Heather are very Nice And Friendly. They are professional and help me whenever i need them. I Have been here for over 2 years and they are the best employees thus far. Thanks for all your help.

Britany and Heather Parks I walk in today in that was very nice. They showed me my storage. I really liked the way they did there job. There services was great. It would be nice to fine more people like them. Thank you Roger Hull

I loved the service I received, Ramsey and Heather were great..the service was outstanding and informative..Great job ladies!!

The staff (Ramsey + Heather) there was so pleasant and helpful! We just moved here and it's so nice to see and interact with happy and kind people. The facility is also very well maintained. Definitely recommend this location!

I rented a unit from public storage 7501 Fordson Rd. Tracey helped me with everything. She is absolutely amazing. She assisted me from the time I called for reservation 3 days ago. She made sure to check in with me about the reservation. She was extremely professional and respectful. And that is my biggest pet pieves. When I got to the office to sign for it, she was totally thurough and answered ALL of my questions before I even had to ask. I will most definitely always use this public storage location just to be able to do business with her.

I received wonderful customer service from Shaq. He was delightfully helpful. He was very focused on providing me with the best information and was very informative about the units and their features. I experienced great and friendly customer service and I will positively refer anyone looking to rent a storage unit to all Public Storage locations if all the employees have great attitudes like Shaq. Thanks Shaq for the great customer service experience. Public Storage Store 08156 or 7501 Fordson Road

Thanks for such patient service. Your availability at the time I needed u most was most invaluable.

Neffie and Heather went out their way and provided us with outdtanding customer service. They offered exceptional customer service and was detailed orientated every step of the way.

Been with public storage since 2010. Tracey customer service is beyond excellent. Love the service

Have been with Public Storage for years. Yesterday I moved from one unit to another in same facility. Just want to thank Shaq Bolden for making my experience a good/great one. When is moving great????? Not often...but Shaq's kindness and encouragement and professional spirit....made a big difference. I would recommend my Fordson Road Public Storage facility highly!

Shaq was very friendly and professional. I really appreciated the service. Any questions I had Shaq answered with no hesitation or doubt.... The facility was very clean. I give them 5 stars... I would definitely recommend this company to family and friends.... Keep up the good work Shaq!!!!

The Two Gentlemen here are absolutely Great & are people I can trust if i needed to store something. I recommend to anyone who needs Space! :)

I have done my fair share of moving over the past 15 years. This was the best customer service experience in my 10 years of using storage facilities! I was in and out in regards to viewing my unit, the paperwork, and setting up online payments! Thanks NAZ! H. Warren

Making a payment was quick and easy. The employees were very nice and efficient. Great customer service.

Managers and employees extremely helpful and professional. The storage units are clean and well kept.

Mark help me out with payibg my bill. I wasnt sure, but he took his time and explained the cycle of my bill.thank you for all your help! Till next time- Kapys

I came in to purchase a quick pak from a very nice young man Mark. He was knowledgable and helpful. He even helped make packing it easy and simple. I will recommend this locations to friends. Thank you again for making my visit fast and easy.

Huma was very helpful, and very nice.

I rented a 10 x 10 indoor climate controlled unit on the first floor from Sept to March. I had never put my items in storage before so I was very nervous about doing so. It especially worried me that the facility provided the lock and keys. However, after doing a bit of online research I soon realized that this was typical and that cylinder locks are very hard to break into. The first few months I visited my belongings just to check up on them but soon realized that they were safe. I moved out my stuff with no problems. Mark does a great job taking care of the place. He is always walking around checking things out. I just wish they had trash cans placed around the property. I would have given it 5 stars but they raised the rent on me the last 2 months. no star for you!

Very nice people & excellent service

El servicio que me brindan aqui para mi es exelente.la persona de nombre Mark is muy amable gracias

Fatina worked with me on updating our corporate account. She was wonderful!

Having to go into storage was a very traumatic experience for me, but the Fordson Road Public Storage made it easy. I described what I had and the agent showed me the right sized locker right away. During several vistis to the facility the building and driveways were always clean and I never had any trouble getting through the gate, into the building or into the locker. Checking out was similarly easy.One area for improvement would be to have more carts equipped with a tracking device so that staff always know where they are so that customers will alway have a cart. I would recommend this facility to anyone needing temproary secure storage in a convenient location. If I ever needed storage space again, I would rent a locker there.

Been here as a tenant for quite sometime; like service provided by Mark and Samina. I will definitely recommend this place.

Great Job. Thanks Mark for all your help. Made arrangements easy for me there.

Recieved wonderful customer service from Mark. Thank you again. Will surely return and highly recommend to others.

Samina was extraordinarily sweet, kind and helpful. She was also very knowledgeable and efficient. Facility is clean and appears well-kept and well-run. Security gates to enter the storage building area, as well as the building where our storage unit is located. Makes me feel like my belongings are secure. While I wish we didn't need a storage unit, this facility makes it a very pleasant experience. Just wish they would disclose the mandatory monthly insurance premium when you reserve the unit on line.

I had fun.

Mark great manager thank you for your service

Customer service was graet

Siniya and Carlos were VERY helpful

Quick & efficient sign up. Clean facility. Siniya & Carlos were a pleasure to work with.

Siniya, Carlos and Mark are excellent at their jobs and should be commended for quality customer service by Public Storage

I was impressed by the service that was provided by Mark. I was greeted with a smile , and helped find all the materials needed for my upcoming project/move. Warm thank you and great job! Recommend to all my friends.

I rented a 5x5 storage unit at this location around the end of Oct. Siniya was very friendly and helpful and explained the procedure and codes and showed me how to work the lock. Mark was also very courteous and helpful, giving me a great discount for the first month's fee and explaining the terms and conditions of the paperwork. They got me squared away in a short time and made the process very smooth and enjoyable!