Public Storage Self-Storage Units at 7501 Fordson Road, Alexandria, VA

very clean property will be back again thank you!

Clean property, good staff

Chris was great very friendly

Can I please work out a payment plan

When is the best time for me to come and get a unit

Great service from tiara

Smaller facility but nice and clean and works for me

I just recently rented a space and the property manager is amazing. She walked me through everything in great detail and took her time explaining the lease. I know my items are in great hands! Thank you so much!

I had a wonderful experience at Public Storage. Tiara was very helpful and professional. Will definitely be back to that location 😀😀

The lady that helped me was very helpful I was glad she help me what I needed it thanks clean.

Tiara is very professional and helpful. I appreciate her customer service support.

The property Mgr is very help and professional. The property is always neat & clean

It has gotten a lot better here with the new management and renovations.

My rental process at this location was exceptional. Naz was very patient and answered all my questions. He provided great customer service and I’ll be sure to recommend this location.

Great location!

This location is so awesome! Everything is done without any attitude! All the workers are willing to help without any issue! If I could give it more than 5 stars I would!!

I had a grand experience at the local they had a friendly great attitude employee by the name of Ms Tierra just wanted to informed the manager because they weren’t on the grounds but great hire and the facilities where well kept where I was in the office

Everyone was very friendly, helpful & organized. Especially during a frustrating time for me. Ms.Tiara helped me ALOT. I highly recommend this location.

This is one of the best locations. It’s always neat and clean. The staff is extra friendly and knowledgeable. It’s always a pleasurable experience!

Recently visited Public Storage and had the pleasure of encountering a lovely young woman named Tiara who was a tremendous help to me while making decisions regarding my storage options. I will most definitely be returning to the location once my move is completed!

This is one of the cleanest properties that I have visited.

Staff was very helpful. Excellent service.

The registration process was easy and the staff members have been professional, polite and very accommodating. I’d definitely recommend this location to friends/family.

The place is clean and the staff very friendly and efficient.

My Mom and I both have our own separate units here and I rented based on my Mom’s recommendation. There are a few storage locations closer to me, but I chose this location because the staff is friendly and professional; Tiara has been awesome! The property is always clean when I stop in and to me that means that the company/staff care about the little details.

I love the friendliness I receive from Tiara every time I come into the office. She always answers my my questions with patience and ease. Great customer service.

Came in to public storage to pick up a few things but was so lost until i came across tiara she was such a huge help an i thank her for a wonderful experience..kudos tiara

Looking for a place to store a few things! Meet the property manager yesterday, during my search. The property is clean, Tiara was friendly and knowledgeable. Definitely will recommend to friends and family

I’ve been renting here for a month now and the service is awesome. The space is always clean as well.

Super clean facility and very friendly staff. Easy to access. Ms Tiara was super super helpful!!!

Simply put, Tiara is just the best at what she does!!!

I came to help someone to move out. They were not there when I arrived. But tiara helped contact the customer and helped me locate the carts. J would definitely rent here. If I needed a unit

Came in today to grab a few thing from my unit and saw the property mgr checking the property in the rain. She was very polite and made sure to speak! Glad to see a fresh and friendly face on the property!

The best service I have ever had dealing with storage places...#1 in my book....thanks guys for all your help

I was extremely pleased with the service! Angel was more than helpful on the phone and answering my questions and concerns. If you’re looking for a storage unit with great staff come here!

I’ve been to plenty of storage places before but I have never seen the professionalism and outstanding service that Sha’da provided , she is the reason I’ll come back if I need storage.

Angel was very helpful with my move. Highly recommend this location.

Angel was so helpful and knowledgeable

Helpful staff.

Great customer service from female at the desk, Angel!

Great place to store your stuff. Great customer service. Shada and her team are amazing.

Good storage but high prices ,😠

Shada is amazing an helpful. Thanks so much.

It doesn’t seem as if I can write another review, so I’m editing the first one. I came in to pay my bill. Adria was amazing as usual! Her new glasses are nice too! Haha! Great service!

Shada was amazing!

Great with secure storage. The staff is very helpful and are quick to answer any questions that you might have. There’s also good food close by!

I had such a pleasant visit today in this location. There was a woman named Adria who was just absolutely helpful :) if it wasn’t for her I don’t know what I would have done. I suggest going to this location if you know your going to need help when you arrive.

I was treated with the best in the place of this blinds l recommend this place SHADA 🤙 the one in the OFFICE was very Forceful and precise 5 stars

I walked inside the office. I assisted by Adria with the lease process. She was very helpful and provided excellent customer service.

Easy online reservation. Once I arrived to their facility I was pleasantly greeted by Shada and made the confirmation and all the process very easy and quick. Shada, thanks for all of your help and for being so patient with me.

Shada very polite! Great customer service

Absolutely horrible. Infested with mice and snakes. They raised your rent constantly, once with no warning at all. The locks jam and you get to spend 30 minutes trying to get in and out of your unit. Staff is profoundly unhelpful. Never again.

Very friendly and fast

They get you with 1$ first month Public storage Raised my unit's price in the first 3 months and here we go again the second time up to 40%. Bad business

Shade Manual was very helpful and nice during my search for a storage. I would definitely recommend

Fatima, the storage manager at this location, made my experience fast, easy to understand, and was really informative.

Clean and secure used this location in coordination with a moving company to hold furniture and other items during storage on a move down to Texas.

Angel assisted me today with getting my public storage and her customer service was AWESOME. I work for customer service and she was great. Keep up the great work and I was in and out

Renting a 5x10 with shada and she walked me through the online rental process she's amazing!

Shanda at front desk was so sweet and polite, also patient. She worked with us and had a unit for us in a timely manner. It was a great experience

As always Public Storage delivers. Thanks to Shada I was able to get information about purchasing my new unit as well as exceptional customer service! My new favorite location!

good manager thank u

I went to the location 7501 Fordson rd in Alex Va asking questions about obtaining a small storage unit , and your representative Shada , was really kind and pleasant , explaining in detail , how it works and what would be expected as my monthly payments ... Thank you for great Customer Service .

shada has been extremely helpful with my move! Very friendly and kind.

Shada was very helpful! I only inquired about a unit and she gave me great detail on pricing and availability. Very informative! Should i ever need to occupy a unit in the future she’d be the only person I’d deal with! Great communication skills and customer service. Very pleased!:)

Shada was amazing help to us this week! The lock mechanism on our unit was not secure so she arrange w her district manager to have our unit moved very close by with no extra charges m. The care she took to help us and follow through was commendable. Keith has been very helpful too!

The young lady was very skilled at customer service .. I recommend

My son rented a storage unit from this location and he encountered Sales Associate; Karen. She went above and beyond to handle the closing and finalizing his close out of the unit that he rented. Her professional customer service and manners made his experience worth me writing a review. Karen was patient and courteous and should be commended for a job well done! My son had a few questions and she promised to follow up with him and she kept her word. We will definitely refer this location to friends and family. Please commend Karen for her outstanding customer service.

Porque ha aumentado el storege

Keith did a wonderful job helping me get the unit and when the time came to let the unit go he made it hassle free. Thanks

Expensive. They raised the rate from less than $100 to $134 for a 5x10 within 2 years. No elevator. Otherwise fine.

The district manager and onsite staff are tops. They are responsive and professional. I appreciate their commitment to excellent customer service.

Keith has been a great help nice guy and keeps the property clean

Keith is very helpful great guy

Excellent experience at this location! My main man Keith delivered exceptional customer service, and all-around great guy! I recommend this place to anybody and everybody!

Great service fast and easy Keith was very informative the property is clean and i feel comfortable storing my belongings here.

Great experience with Kristine! She was kind and helpful. Decent storage unit for small moves!

I have been here many times, but it is Kristine, one of the employees here, who really makes it worth my while. She always has a smile and a kind word to say. When I was struggling to make payments due to my pandemic layoff, she was sympathetic and encouraging when I came to the facility, almost in tears. She gave me a good pep talk and ideas to pull myself together, and crazy enough- I listened! Within a week of talking to her and pulling myself together, I had two month's rent ready to go! I was shocked to get a follow up phone call from her as well enquiring about my situation. Not many pepple go above and beyond as she does. Another time, I broke my lock, and though other employees couldn't seem to pinpoint when the locksmith would be there to help, she was able to pull the information, and then make sure I had the paperwork done in time. I really appreciate that she goes the extra mile to make sure customers have what they need, whether mentally or physically! It's solely because of her that I continue to rent from them. I really recommend this location because they do have caring employees- or at least one! She will look after you and make sure you're all right. I wish I could give more stars. Thanks. Kristine!

This facility had the best price around when I searched recently for a small unit. Units are not climate controlled but the facility is very clean. It was a pleasure to be helped by Kristine. The rental process was quick and easy

Very good place to deal with! Kristine is great to work with! Super friendly and helpful

Had a wonderful experience even though I showed up at the wrong facility at first I called Jazmin and she not only help me get where I had to go but make sure I had my unit and all the information I needed to be successful. I can't say enough good things about the positive customer service experience I had with Jazmin and the corporate office that help me get to Jazmin.

Kristine was so helpful and actually brought some laughter to our stressful day. Very professional yet cool and laid back. That’s not easy. Even though she couldn’t help us at her site, she directed us down the street where we were able to get everything sorted out. Thank you so much Kristine, we need more employees like yourself. Keep up the great work!!

I was very curious to find a suitable location for my international home consignment. Then I found this location through google and the pricing (promotion) was really suitable for my budget. I went to location and met Christine whom I found extremely professional and accommodating. She was courteous and friendly by nature and was very kind to give me a tour of the facility. She provided all suggestions and made fair calculations for applicable charges and rental amount. Christian made me really feel comfortable to finalize the location same time and next day I bring my goods for storage. Very professional staff and good location. ✅

Kristine was absolutely amazing! She went above and beyond to help us with an issue that had arisen. Again, we couldn’t recommend her and her friendly, caring, customer service more! What an asset she is to your team! We need more people like her in the world 💓

Keith had great service off full of people renting and he managed to keep it together and service everyone fast and gave all the needed information Great manager

Good service friendoy

Keith is a professional and excellent customer service. Thanks!!!

Thank you to Jen for an amazing customer service. I never write reviews for storage places so you know how wonderful she was for me to write this!! I will continue my business w public storage ONLY due to Jens excellent commitment to her employer and customer satisfaction.

I stored here many times and the service was excellent everytime ask for Keith when you go he'll take care of you.

One reason I moved to this storage is price Guess what? They kept the price only for 3 months and bumped it up to 30% high.

So Grateful!!! My experience today was easy breezy. Keith was very knowledgable and he made sure I was getting the best service. From one public storage store to the next, you can tell the difference. Some are ready to serve their community and some just get up and come to work. Two locations on the same road. Huge difference in the level of service. Thanks Keith and Public Storage, we appreciate you!!

Hidden location on richmond highway. But the manager there is amazing he answered all my question to make my mothers move in as simple as possible gave a great deal on a larger unit.

The service with Kieth was excellent customer service gentleman keep up the good work

Dave was super patient and very helpful! He made my experience very easy and he was very knowledgeable.

There’s a Gentleman that works there,Super helpful amusing guy great customer service,The guys deserve 100 stars,People if u guys are looking a storage this is the perfect place For you,He needs to be the property manager

If I could give 100 stars I would the gentleman at the office was so amazing and helpful, it made the experience so easy.

Great location. Lowest prices awsome service.

Great guys at this facility. Very helpful and friendly...

Great customer service came in to inquire on a unit Keith mad sure i could get the best price for the unit I needed. Thanks alot

friendly managers property is pretty neat but it is kinda hidden but the prices make up for that.

Friendly staff, but they don’t have any climate controlled units. Also it’s a little hard to find.

I went to visit the site yesterday and was very pleased with the young man at the counter. He was very professional. I look forward to storing at your property.

Great service and the manager always keeps the property clean.

Heather the manager was great

Great service and Amazing manager

Keith is amazing and super helpful thanks for all the help you’ve given me. He really goes above an beyond.

Keith was absolutely amazing thanks for all your hel!!!!

Keith at public storage was professional and friendly. Thumbs up.

Keith is very helpful he's helped my son and I with every step of my storage rental we will continue renting at this location

Clean with great service ask for Kieth

Came in to see what the had available and the manager Keith was very helpful and determined to help me find the right fit. Very good customer service

Keith was a huge help! He has a great personality and great people skills. He was very professional and helped me in the most quickest and efficient way.

Kayonna was great. Called me as soon as I submitted the request online and scheduled an appointment. Pleasant to deal with in person too.

Small Very clean and Keith is the best super helpful and kind

My stay was well worth it... The service was fast and simple.

Keith was very helpful, explained everything thoroughly and got me the unit I needed in the time crunch that I was in. He was polite, friendly and very helpful. thank you Keith

Big thank you to the guys at public storage. My husband and I recently moved out there was a little confusion but thanks to Keith for clearing the air and being super imformative they keep the property clean and the service quick. If necessary we will store at this location again..

Although we had some complications Keith handled it well. The property is also very well kept.

Great fast service Keith is perfect

Nice

It's my first time doing a rental storage unit... The gentleman KEITH that works at this location is nothing less than EXCEPTIONAL.. He made my experience worth while n worth my time... Keith job well done.. keep up the great work!!!!!!!!!!

Awesome experience. Would come here every time is need storage. Keith is the property manager and he is awesome. Very nice and informative.

Overall great experience. Thanks, Keith!

Great customer service very informative

Sasha was great. Friendly, knowledgeable, and made the process very easy.

I rented for a short period of time. The only staff I saw was Keith. He knew everything about the property - types of units, and whether or not each type was helpful for me and what I was storing. He was able to set me up in a unit in a short period of time - under a half hour, if I recall correctly - maybe about 15-20 minutes. When I would return to my unit over the next few weeks I saw him out and about, sweeping cobwebs off of locks and sweeping debris out from unit thresholds. He seems to take pride in keeping the place looking good and it does. I've driven on all the different rows of units trying to reach my unit and the place looks good everywhere I've driven. Setting up auto-pay online was easy. So was reserving the unit and notifying them that I was moving out.

Sam gave me a courtesy call after making an online reservation. He was very professional. Customer sevice is up there and would have given him a 5 star solely on that. The only knock I have is that the facility itself could be a little more tidy, meaning the stairwells, walkways, and the unit itself. But for the term I needed it for it was sufficient.

Keither was so wonderful with helping me choose what boxes I needed to pack up some old stuff of mine to sell! He was very knowledgeable, and very helpful!

I wish i could give 10 stars the customer service was very excellent MONICA was extremely helpful and knowledgeable. she answered every question i had with ease, also informed me additional information that i did not think about to ask, i see why they have so many 5 start rating they are well deserving of those ratings .

Staff was very friendly and helpful. The whole process took less than a half hour.

Best customer service i received In a long time. Thanks Monica!

I went to this location yesterday to inquire about renting storage space. Brittany was tremendously helpful, provided all the information I needed, and made the rental experience very smooth and easy. Very clean facility as well.

If you are looking for a storage facility that has great prices, outstanding staff who are compassionate and truly care about their customers Public Storage is the place you should rent. We are always greeted with a smile and treated with the upmost respect and professionalism by all staff members at this location. Keep up the outstanding hard work and great customer service. The Payne family

Great customer service

I went to this location about 2 hours ago Introduced by an employee named (Keith). He offered great service answered all my questions only problem was they didn't have the size I needed otherwise I would rent today. This kids service was warm an friendly he probably didn't but he seemed as if he cared or was concerned an Clearly listening to my issues. The company made the right decision by hiring employees like this. Would have gave him 5 stars if he had my unit.. lol STORE HERE..

Very helpful staff and always on time

Brittany was very friendly and very helpful. I was comfortable with the space before I made my decision. thank you.

I was greeted today with a very polite gentleman (Keith) who helped me selecting the Right storage unit for the little bit of stuff I have he was very informational it made me feel very at ease in renting the storage unit. I thank him

I had an appointment on Wed 4/18 with a young lady named Alexia who I would like to say thank you again for being very professional and polite to me.

Brittany was friendly and gave us really good service

I met shaQuam in this property, he was amazing with a wonderful customer service. I recommend you to visit this place and experience it by yourself.

Amazing when I met shaQuam at this property

She was amazing.. very smart n intelligent..very helpful caring

I’m from out of town and was looking for a place to storage my things until my apartment became ready. I walked in and was immediately greeted by a pleasant worker Brittany. She answered all my questions and she is extremely knowledgeable. She is a great attribute to Public Storage and I highly recommend this location to anyone looking for storage in a pleasant location worked by a knowledgeable and friendly staff!

Always pleasant when I come in with questions or concerns about my unit. Thank you for the help.

I walked in with no appointment and a very nice professional woman named Brittany helped me find the perfect sized unit for my needs. She was so helpful she even showed us the units that were available in the freezing cold. She was very reassuring about my property being safe while stored there. I highly recommend this location based on my experience.

Went to this location and was helped by a lovely young lady by the name of Brittany she was very knowledgeable and took her time to help answer all of my questions and even helped me pack my boxes into my car. Definitely glad to rent here

I needed packing supplies. Brittany was busy with another customer but still greeted me as soon as I came in. She was pleasant and helpful, and I left having completed everything I needed to do. I

Visited this location looking for a space and I was completely satisfied with my visit here. The staff was very friendly and helpful, especially Ms. Brittany, she was very welcoming and knowledgeable about the spaces and the pricing. Will definitely be coming back soon. Thanks Brittany!!!

I appreciate the quality service that I received. The associates were pleasant with my requests, Kayla helped and was very pleasant when she greeted me.

Great customer service will use them again

I come here all the time to purchase my supplies and the manager Kayla is always great with a smile and is willing to help!

I was in need of a storage unit at a difficult time but I was calling around trying to find a reasonable space. I reserved a unit with public storage just in case I couldn't find anything in the area more reasonable. As I was driving trying to figure out what to do, I received a message from Kayla, the manager. He voice was so pleasant and friendly that I decided to stop by and talk to her. I explained my dilemma, with a smile she replied, I understand, I got your back!!!! She gave me a better unit for a fair price. The facility is well lit. It is kept up, my unit is clean and spacious. I have been there a few times very early in the am n late at night and I feel comfortable with that location. I would definitely recommend it. Kayla is the best.....thank you Kayla😊

I came into today to purchase a unit. I originally chose a smaller unit, when I actually needed a 10×20. If it was not for Kayla excellent customer service i would have been stuck trying to get a bigger unit when I come to move stuff in.

WOW. Very Impressed with Jackie and her professionalism with zen-like patience. I forgot my appointment but she was willing to help me the same day instead of rescheduling. She even ran out the door as I was driving away without my license. PS has an expensive pearl of an employee who is willing to go the extra mile for the clients. Thanks, again.

Kayla was super awesome! Excellent service!

Great customer service. Tracey is friendly and helpful. The facility is well kept and offers various sized storage units.

Tracey was very thoughtful and considerate. She helped me to renew a reservation that granted me to be apart of the summer savings promotion. Helping me to get a cheaper monthly rate. I am thankful for their people skills and customer service. *Also military friendly

I came in today just to buy boxes. Kayla was so polite and helpful. I almost brought a unit I didn't need. Great first experience with public storage. I will be sure to come again.

I had to get a storage space at Public Storage recently and I was helped by Tracey. I thoroughly enjoyed having her to assist me with my needs. She explained everything to a "T". I also took note of her "bubbly" personality, which is surely contagious!😊. When considering doing business it's "WHO" is helping you that makes the difference, and Tracey was that person for me. I see her as valuable to the Public Storage Team, and I just wanted to make that known. Sincerely, Shelly Randolph.

Tracey the site manager was very quick with the tour and application process. She explained everything I needed to know and get in and out with my car-load of belongings from my divorce. Great location, clean, and security is great!

This public storage has an amazing manager!! Tracy helped so much with everything! She is very knowledgeable and friendly. Honestly chose this location because of her! The location is clean and secure.

Tracey is very helpful, informative, if I have any questions regarding my Unit she immediately assists to ensure that all is well! Great location.

Easy to reserve - the manager was very helpful and kind. The space is very clean, well-lit, and secure. I ordered on line so my rate was lower, and all the "paper-work" was done by the time I arrive at the scheduled appointment.

Erin was very helpful to me this morning. She gave excellent customer service.

Tracey was very helpful. I just moved here from north Carolina and she made me feel the hospitality of Virginia. Great Lady.

I came in with my sister Sento and i met tracey. She us very professional and she helped me out. She is so kind and my family and i will onky come here to rent. Thanks tracey

I had the best service today at public storage with Ms Tracy and Ms Racquel and they helped me with everything and all my issues

Tracy had outstanding customer service. I was stressed out because of the move and a little difficult but Tracy was patient and explained all that I needed to know about the property and the lease with a contagious smile.

Tracey, thank you for everything. Moving is incredibly stressful and you were so genuinely warm and helpful that I forgot about the horrible mood I was in before I arrived at your facility. There is another storage facility that's a little closer to my new apartment, but I'd still go to this Public Storage just because Tracey was so awesome. Thanks again for everything.

Tracey was fantastic. Professional, Courteous and Quick. She could tell I was in a hurry and didnt disappoint. She is an asset to your company. Thanks again Tracey!!! Jim Ward

Very friendly staff and answered all my questions before renting a unit. Highly recommend!

Wow great experience. The ladies there Tracey and Raquel are very professional and knowledgeable. My experience was amazing and fast. I would conduct business here anytime.

Tracey has great customer service she helped me with my moved in and my move out. Great service from Tracey!

I have a very good experience with customer service.

Tracey is very good costumer she made my day and I love it. Tracey keep it up . God bless you for making my day.

the people that worked there was amazing and they helped me from start to finished,

It was definitely a great experience receiving services from Public Storage. Erin was exceptional and provided excellent customer service. She was very prompt, patient, and showed a great deal of concern to my needs. Definitely made me feel like I was part of the family. Kudos!!!!

Review From Corally Howell. Well...Tracey is really as nice as people say in the reviews! I found a unit and put it on hold and shortly after Tracey called me to address my needs. She was very personable on the phone and even nicer in person. Tracey walked me through all the information, took me to my unit, handed me my lock and made sure I could work it. Tracey is really a people person and she certainly knows her job. I really appreciated her help. Thanks Tracey for making things so easy for me!

This is Beatrice White -Diggs and this my second tome using the storage where Ms. Crash works and I want you to know that she is a very and I mean very nice young lady and has always been professional and courteous to me and I have always recommended people to come here because of her.

I went to the storage and Tracey help me she was very good for the service

Tracey has been good to me and my husband. We come to her for storage for years. We don't like to go anywhere else but to Tracey's property. She is always helpful and she always gets me the best deals on the storage. We love Tracey and will always come back to her as long as she is working here

I thought Tracy was very personable, polite, professional, and quick without being rushed. She was well aware of polices and procedures, and made the entire process pain free.

I just upgraded to a larger unit and could not be happier with the service I received. Tracey is great, super friendly and highly professional. I'd recommend to anyone!

Tracey was very helpful and the experience was great. She even stood in the rain to show me my unit. Must go for public storage

Tracey was very helpful and give us excellent service, i will be so glad to rent this storage in the future because Tracey knows how to treat the clients. Excellent customer service Tracey. Thank you

Amazing service! Professional storage at its best! Love Tracey! She is Amazing!

Tracy gives good service and is quick and clear

Great service from Tracy

I worked with Tracey and she was sooooo super helpful and informative. She made the process a breeze and I would recommend anyone with storage needs to come to this location to be taken care of.

I met Tracey today for my move in. The first thing she did was smile and greet me. She showed me a storage and she was very polite. I will tell friends and family to come to public storage for her.

I have use this public storage location for years. My Mom and I use this location because of the great customer service and cleanliness of the unit. Tracey is very friendly and provided great details of units and quick service.

Oh my God!!!! Tracey is an has been amazing .....I actually looking forward to seeing her when I come in yo take care of my unit. She calls me when I am late an you could ask for a nicer person. I was here before an came again because it was like coming to a family members home. I always knew I would be taken care of. 04/14 - present

Tracey was awesome and very professional...so fsr, I like this location

Tracey gives the best customer service been with her for two years and happy with her service. keep her!

Tracey was very nice and helpful. Very good customer service

This location has excellent customer service.....Thank you Tracey for your patience!

I loved it. Tracy was soo very professional. She is so very articlate in the way she spoke to us. She has an very informative about renting the storage. She was very cheerful. She was smiling. She was pleasant. I give her an ten with flying colors. Thank u Tracey. God bless u. U really took care of us.

I inquired regarding a storage unit. The customer service was great! The customer service representative Tracey was professional, polite, and knowledgeable.

I want to say Danielle did a wonderful job explaining everything to my husband and I about the facility. Thank You Danielle

I WENT THERE AND TRACEY RIGHT AWAY ATTENDED TO ME. SHE FIRST WALKED ME TO SHOW ME MY 10 X10 OUTSIDE UNIT AND SHOWED ME HOW TO LOCK AND UNLOCK MY UNIT. SHE WAS VERY INFORMATIVE.SIGNING THE CONTRACT WAS SUCH A BREEZE AND SHE EVEN HELPED ME GET BOXES AND MATTRESS COVERS.IT WAS LIKE A ONE STOP SHOPPING TRIP THANKS TO TRACEY...THANK YOU . (BY THE WAY HER SMILE WAS WHAT MADE ME AT EASE WITH THE EXPERIENCE.) :):):)

I needed a unit short term while our home was being remodeled. I of course wanted to find a good deal and went to another storage facility first that was advertising a special. This was a complete waste of time! The ad was misleading and the staff member was slow and not sure how to work the computer; showed me several overpriced units that did not meet my needs. When I left there over an hour later I went to Public Storage on Fordson Rd where I was quickly greeted by Tracey. She was very helpful, professional and understood right away what I needed. I rented the first unit she showed me and was in and out in 20 minutes or less. I would highly recommend Public Storage and advise to beware of local competitors!

Tracey is wonderful. She was very knowledgeable and and helpful with our rental. She called me to remind me about by payment, when I forgot. The site itself is clean and user friendly. The gates work with issues like some storage facilities have. I would recommend the Fordson Rd. location to anyone who needs a storage unit. On a side note, Tracey deserves a raise!

I came in looking for storage and was helped by Tracey. Tracey knew exactly the size unit I would be needing and even helped me when shopping for boxes. I will definitely do business here again because of her help.

Tracy and Danielle was polite and professional, provided excellent customer service. I came in for assistance and these two very helpful. Thanks Tracy and Danielle for your help

Tracey gave good service and kept me well informed.

Been with public storage since 2010, Tracey has been wonderful. She a keeper, great customer service

Shaq is a courteous hard working individual and I appreciate his help. I look forward to coming back again!

Tracey was awesome! I called serveral times before hand and she was always polite and very helpful and friendly. I was in and out in no time. This is my first storage space rental and so far I have had a good experience. The space was very clean and I feel comfortable with leaving my things there.

I really enjoyed the service i received at this property Tracey was very helpful in finding me the right unit to fit my needs and in a very timely fashion i highly recommend this location

Used public storage during our quick move while we found an apartment. Helped by TRACEY who was AMAZING! She is the physical embodiment of customer service. Dont even think about storing your goods anywhere else. A++

Tracey is the most helpful friendly person I have met in a long time in Customer Service! She has great people skills and must enjoy where she works because it shows in her attitude and demeanor. Keep up the great work Tracey; and I hope the management is aware of your great work!

Tracey has been providing and helping me out with outstanding stellar service for over a year or more. I highly recommend having storage at her location.

Tracey was outstanding, very help and knowledgeable.

Tracey is a very friendly, efficient individual. She was very professional in instructing us about the property and fees. I enjoyed being in her presence

Great service

5 Stars for Tracey and her awesome assistance. Friendly, fast, and efficient. Apparently we booked on a busy weekend (Memorial Day), and she did a great job taking care of us in a timely fashion so as to assist other customers.

We only just got the unit, so we can't review the actual experience of having the unit, but we were really impressed by the staff, namely Tracey, who was extremely knowledgeable, efficient, and friendly. Keep up the good work!

I have dealt with Tracey on several different occasions here at public storage she was very professional and courteous excellent customer service... we need more people like her in the customer service arena

Tracey is awesome and super helpful. Thanks PS

I GIVE ONE STAR TO TRACEY FOR HER GREAT CUSTOMER SERVICE AND WILLINGNESS TO HELP. ONE STAR FOR FRANK WHO HAS HELPED ME IN MY TIME OF NEED. THE NEW DISTRICT MANAGER SHE IS THE PITS AND VERY UNWILLING TO HELP. I HAVE BEEN WITH PUBLIC STORAGE SINCE 2006 EVERY YEAR THE RENT GOES UP THE LATE FEES GO UP TO LIKE 30 OR 40 BUCKS AND A LIEN FEE OF 50 BUCKS A MONTH. I WOULD NEVER RECOMMEND PUBLIC STORAGE TO ANYONE THEY ARE ROBBING PEOPLE BLIND. GOD FOR BID IF YOUR JOB GETS FURLOUGHED OR YOU GET SICK HAVE UNEXPECTED THINGS HAPPEN IN YOUR LIFE THE DEATH OF A LOVED ONE ANY OF THESE THINGS OUT OF YOUR CONTROL HAVE NO WORRIES PUBLIC STORAGE WILL CALL YOU AND THREATED TO PUT YOUR BELONGINGS ON THE AUCTION BLOCK IF YOU DONT PAY LAST MONTHS AND THE CURRENT MONTHS BILL. SO AGAIN I WOULD NEVER RECOMMEND PUBLIC STORAGE TO ANYONE. THANKS MS. kENDRICK

Tracey was great and very helpful! I was able to get everything squared away and had my unit within 15 minutes! The unit was very clean, and the location seems very safe.

Very nice service today!!! Tracey was great

Awesome customer service and experience. Tracy was very helpful and did not hesitate to assist me with my questions about the storage units

Tracey was a good she's going places thank for be

Come in all pay bills Tracey take care all the time. She have good customer service all time , greet with a smile always.

I am most delighted to finally have the ability to leave a review. This is the most professional public storage so forth. Its easy to access and more over speak with a live person with knowledge. Lastly, one that embodies Seamless Customer Service. Moreover, I want to attribute all the great customer service to TRACY. Thanks.

Tracey was awesome! She was a great help in finding us a perfect size storage unit!!

Tracey & Carlos were awesome! Last time, I came here 3 years ago, I dealt with Tracey, great service and good experience! Thanks!

Carlos was very friendly, helpful, and professional. He promptly showed us the space, offered to show other spaces as needed, drew up the paperwork quickly, and explained everything throughly. Great service! Made the process quick and easy!

Carlos was very professional, detailed in explaining the lease agreement!!!!!! I would give him a 18364899 out of 10!!!!!!

Excellent Service

Carlos was helpful and the prices are decent for the location.

Excellent service and pleasant people--- thanks Carlos!

I have been a customer for 3 years and within that time frame Tracey has always been there to assist me with my storage inquiries. I find that she cares more about my items than my bill. I have a tendancy to have an out of sight out of mind approach to my public storage bill because I KNOW that I will receive a phone call from Tracey to give me an update, inform me of past due amounts and to let me know if my items may be up for auction. Although my storage fees have increased, her customer service makes my payments well worth it. Thanks Public Storage for hiring and keeping her onboard, she's a great asset to your company.

Tracey & Carlos are two of your best representatives at this site. I have always been well taken care of. I was going to leave but both of them were very persuasive in changing my mind.

Tracey & Carlos did a excellent job showing me the unit and giving me information about public storage. This is my first time using public storage and they made me feel at home. Customer service was great. Greeted me with smiles and they're definitely funny!! I would refer public storage on Fordson Road to all my co-workers and family! Thank you again!!