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Address

6330 Market Street
Upper Darby, PA 19082

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

484-257-9491

484-257-9491

800-688-8057

800-688-8057

Gate Access Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

484-257-9491

484-257-9491

800-688-8057

800-688-8057

Gate Access Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 38/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Upstairs/elevator
    $ 38/mo $50
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 50/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Upstairs/elevator
    $ 50/mo $66
    Online only price
    $1 first month rent

    No Obligation

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    7.5'x10'
    Online only price
    $ 85/mo
    Online only price
    $1 first month rent
    Medium 7.5'x10'
    • Upstairs/elevator
    $ 85/mo $113
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 118/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Upstairs/elevator
    $ 118/mo $158
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 139/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Inside unit
    • 1st Floor
    $ 139/mo $185
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 249/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 249/mo $332
    Online only price
    $1 first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Upper Darby Storage Units in Millbourne

Upper Darby self storage is convenient for residents of Millbourne and Haddington with this storage facility right off of PA Route 3. This location is also great for commuters and those who use public transportation, with easy access to the Millbourne and the 63rd Street stations on the Market Frankford Line.
We have over 900 storage units at this location to help you clean house and save space. Life can change quickly, so when you need to make room, trust one of our storage units to do the job.
We have a variety of sizes, from 5x5 storage units that are great for small personal items, to 10x30 storage units that can store up to five rooms worth of stuff. This location offers both indoor and outdoor storage units, so whether you prefer drive up access or the comfort of staying indoors, we've got you covered.
If you're unsure about the right storage unit for you, a manager lives on site at this property to give you expert guidance and ensure your items are stored properly. Visit us today and take advantage of our free parking and packing center. You'll be saving space in no time.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 481)

September 20, 2023
Google Public Storage Larry Williams
Mona was great she help me and went above and beyond thank you mons
August 27, 2023
Google Public Storage King Steward
August 25, 2023
Google Public Storage Rowena Racho Sanchez
August 16, 2023
Google Public Storage Yue Leng
Keep in mind that it closes at 6 pm on workdays and 5 pm on weekends, which is annoying.
August 14, 2023
Google Public Storage Brenda Stallings
August 12, 2023
Google Public Storage Jacqui Davis
They are fantastic, great customer service and wonderful personality.
July 4, 2023
Google Public Storage Jabari Rogers
Yesterday I ran into an issue booking storage space online. The service rep over the phone directed me to visit the office the following morning. I was kind of worried to go in the office to complete my reservation during a national holiday. However Mona greeted me as I walked thru the door then provided great customer service. The facility is well-lit and maintained.
June 21, 2023
Google Public Storage Eric Jones
I'm so thankful for the staff at 6330 market street 🙌 great service I really recommend 👌 them 5 stars
May 31, 2023
Google Public Storage Riz Bowden
This facility is only open when office is open so if you have a day job good luck. Meanwhile a friendly word to the staff. Thank you for all you do. You are appreciated!! People are enduring trials & tribulations, like real life hardships. 😳 Please 🙏 keep that in mind moving forward. Thank you very much for your time & all of your patience.
May 31, 2023
Google Public Storage Allen Green
May 30, 2023
Google Public Storage Laura Moses
Ms. Mae is one of your prize employees. She deserves a good raise. She was very helpful and pleasant to handle business with especially during a time such as moving. Thank you.
May 10, 2023
Google Public Storage edward ward
Very helpful and clear in presentation of facility and it's usage
May 1, 2023
Google Public Storage Tyhir Seidle
They are very helpful in what size units you would need and mona the manager at 6300 market st was so nice to me and my family
March 31, 2023
Google Public Storage Nashea Ferguson
Great Customer Service! Mae is extremely dedicated and helpful.
March 31, 2023
Google Public Storage Kate Siefker
They were super helpful and friendly and made the process easy. Would recommend!
March 6, 2023
Google Public Storage Alexander Southerland
Mae helped me out with the storage unit. Great customer service all around.
March 4, 2023
Google Public Storage Kayy_
Mona and Marie were the best workers and very polite and courteous helpful and very sweet ladies that I highly recommend to anyone needing assistance
February 20, 2023
Google Public Storage LeeLee Fit
Mae is AMAZING! she makes you want to get a unit even if you don’t need one lol . What I’m trying to say is this young lady not only does her job well but personally she’s a joy to run into . She’s down to earth and very concerned and caring for her customers . She loves life and she’s a great Female leader . PLEASE GIVE MAE A RAISE! this is the second time she gave me a unit in two different locations and boy I tell you my visits with her always make me feel better and accepted in this world. Woman of the year goes to Mae! Lol but seriously she’s wonderful and she’s going places. Thanks for being in service for us Mae.
February 17, 2023
Google Public Storage Tyree “CK” Lovett
Ms. Mona & Ms. Marie, are so helpful in finding the right unit for me, very professional and pleasant
February 14, 2023
Google Public Storage Deborah Winder
Thank you mae and Mona great customer service
January 27, 2023
Google Public Storage Sha
Horrible customer service and are crooks . I would not recommend to anyone.
January 26, 2023
Google Public Storage Daniel Wallace
January 26, 2023
Google Public Storage D Johnson
January 25, 2023
Google Public Storage Bryant Patterson
Terrible service. Dirty units. Overcharge 3x
January 25, 2023
Google Public Storage Mamadou A. Bah
This place is a scam
January 25, 2023
Google Public Storage balde lamine
They got bedbugs and dirty everything is worse bag customer service never go back there again
January 25, 2023
Google Public Storage Katrina Coles
Selling people stuff without a notice is horrible do better.
January 24, 2023
Google Public Storage stanley scott
What a wonderful rent mae thank you
January 23, 2023
Google Public Storage Andre
Thank you make for your help
January 22, 2023
Google Public Storage Malachi Moore
January 20, 2023
Google Public Storage Sharlene Eleby
Excellent customer service and very helpful. I misunderstood I needed to pay for my reservation online before coming in and they walked me thought everything.
December 30, 2022
Google Public Storage Ayanna Jackson
Super quick and easy!! Hopefully Mona is there when you go, she’s so helpful and really kind!
December 19, 2022
Google Public Storage Trey979
The manager stole my arcade stick and playstations also my baby pictures. She said that i have a key and she has a key. Don’t leave anything behind of value she will steal it because she has the keys.
December 16, 2022
Google Public Storage Todd Dawson
Great attitude, very helpful,and patient with customers.
December 5, 2022
Google Public Storage Dr. Joseph Rhyanes
Very friendly and inviting
November 23, 2022
Google Public Storage Pretty Parker
I’ve been a customer at Public Storage in Upper Darby for several months and every single time I need assistance, Mae always volunteers her services and resolves the issue! She is very friendly, customer oriented, professional and goes the extra mile. I really appreciate the customer service she provides.
November 5, 2022
Google Public Storage Calvin Walker
November 3, 2022
Google Public Storage Theresa Brockington
October 25, 2022
Google Public Storage Jeremy Baker
I really think that the location of this particular Public Storage is probably one of the best things about this place. It has an entrance directly off market St but then has a driveway that leads down to the actual storage facility. I personally think that not being directly on a main street when unloading your belongings is quite a nice benefit
October 12, 2022
Google Public Storage Scott Mungin
They were very friendly at this location at 63rd an market. An answered all my questions. Made me feel comfortable. I would refer ppl there.
October 11, 2022
Google Public Storage John Matthews
Unimpressed
October 6, 2022
Google Public Storage Donald Chambers
Mona was an AMAZING help!! Held my hand through the whole thing. Thanks gorgeous 😉
September 19, 2022
Google Public Storage muhammad jahangir
September 14, 2022
Google Public Storage Tynesha Martin
Ms Mona and her staff were absolutely phenomenal during my experience. Extremely friendly, helpful and accommodating. Two thumbs up for exceptional customer service
September 12, 2022
Google Public Storage Martino Fleming
September 10, 2022
Google Public Storage E
We have rented storage units at this location twice over the last four years and have had great experiences. The place is secure, relatively clean, and supplies carts to help move in and out. The property manager, Mona, was a great help in getting us our second lease when we returned. We were able to rent the unit at a good price very quickly, and Mona then was able to efficiently help us upgrade when the original unit seemed too small for our needs.
September 10, 2022
Google Public Storage Gregory Key
Ms.Mona was very caring and friendly. She assisted me find the perfect solution to a tedious task. Her customer service was excellent. I'll be sure to refer a friend. I thank you Ms Mona. GKey
August 21, 2022
Google Public Storage Liza Ridley
Very happy and satify
August 6, 2022
Google Public Storage Manu Nair
I like the place and we are using it for more than 8 months now but was dismay when they suddenly increased the rental from $138/- to $160/- a raise of $22/- without increase in any facilities or suitable consideration. The location is also not very attractive. I am not happy with the rise in rental.
August 1, 2022
Google Public Storage Debra Forrest
August 1, 2022
Google Public Storage Carly Mckown
Made my move affordable and super easy… after waiting for a pod that literally never came I was desperate for storage and PS came through! And Mai at the front desk was so helpful and nice!!
July 23, 2022
Public Storage Kim Higgins
Why do you set people up to the point where they are in jeopardy to the point where they loose everything I mean everything to the point of photos and birth certificate and personal information there dentures they left without nothing
July 23, 2022
Google Public Storage Day White
I love this storage location!! Moving in was quick fast and easy. I’ve been at my unit for a little over 8 months. Recently I had an incident where I locked my keys in my car to my storage unit. Mona stayed with me and supported the situation in its entirety. I truly appreciate her for everything she offered on that evening. You are truly a gem Mona. Please stay golden and keep that smile. I appreciate you always.
July 21, 2022
Google Public Storage SAMUEL A. BALOGUN
Mona, what a wonderful amiable representative, her customers care is plus excellent, a plesant and respectful ambassador for Public Storage. Thank for building confident to your customer.
July 9, 2022
Google Public Storage Briana Ruffin
Mona was beyond helpful and even more polite . She made sure all my questions were answered before I even had to ask. Good job Mona
June 21, 2022
Google Public Storage Gary Dyson
Prices go up with out noting finding you before
June 19, 2022
Google Public Storage Yvette Streater
I highly commend. They were extremely efficient, experienced, and personable. I am a highly satisfied customer! I can't praise them enough.
June 9, 2022
Google Public Storage Kimberly Ardley
June 8, 2022
Google Public Storage Moe l
June 8, 2022
Google Public Storage Shamieka Moore
My husband Alex Benson and I are renting units at the Public storage 6330 Market Street 19082-3331 Mona was so helpful in everything kind and considerate she did everything in a professional manner. Thank you Mona
June 8, 2022
Google Public Storage Sharon Miley Bey
The personnel were very helpful and pleasant. My move went very well.
May 21, 2022
Google Public Storage Monique Manago
Mona pm did my rental from her store and my unit is at Clifton I was so happy with her service thank you
May 11, 2022
Google Public Storage Shuangning Pu
May 10, 2022
Google Public Storage Joell Miller
Mona and Mae is wonderful customer service thank you for your service
May 5, 2022
Google Public Storage Syreia Snead
Mona n Marie n Mae were so pleasant they are great pls give them a raise I really appreciate the help I didn't know what I was doing n they helped me took there time and didn't get frustrated with me I greatly appreciate them yahhhh love them
April 21, 2022
Google Public Storage Robert Sanders
Ms Mona was wonderful and customer service was great thank you
April 21, 2022
Google Public Storage Barbara Hines
Ms Mona was great and customer service was great
April 20, 2022
Google Public Storage justin davis
Ms Mona pm was so very nice on all the times I came to the office thank you for your service
April 7, 2022
Google Public Storage Thayla Harris
April 5, 2022
Google Public Storage Kai Splendor
PROFESSIONALISM AT IT’S FINEST!!! I recently went to this location as a quick & sudden obligation to purchase a rental storage unit, & the two ladies Mae & Mona at the front desk were ever so amazing! They even took the time to allocate at another nearby Public Storage facility to help me land the perfect unit for my sudden needs. They were so professional & caring that I decided I wouldn’t mind renting a unit at their facility & even at a slightly higher cost. They also reassured that my valuable possessions would be safe & secure. In these days & times it’s almost impossible to find people who are caring about customers & their needs & who will go above n’ beyond to insure customer satisfaction. I look forward to doing business at this particular location for a very long time. So thanks again Mona & Mae!
March 19, 2022
Google Public Storage Lamar Jackson
Great service!!! Very polite and helpful.
March 15, 2022
Google Public Storage tyshell banks
Very Helpful and Providing All the Information that I needed. Super professional and definitely can sell you product without thinking twice.
March 6, 2022
Public Storage Tom F
Is the power still off at this place
February 27, 2022
Google Public Storage BILL Billy
Second time at Public Storage and just like the last time the service is great,the service manager MAE has 5 stars in my book and I would consider friends and family to go to 63rd and Market street Upper Darby👍🏿
February 20, 2022
Google Public Storage Shihiera Coates
I had a good excellent service from Mae at public storage on 6330 Market Street! She was super nice and helpful!!
February 9, 2022
Google Public Storage Charine Jenkins
February 5, 2022
Google Public Storage Tameka “MekeMoney” Batson
February 5, 2022
Google Public Storage Jackie James Lewis
January 29, 2022
Google Public Storage Darryl Williams
January 28, 2022
Google Public Storage Raymond Soto
SCAM!! prices went up twice within about a year
December 23, 2021
Google Public Storage Janae
Rent goes up every couple months. Don’t waste your money. Introductory price was $128 and it rose to $271.
December 13, 2021
Google Public Storage Lorraine Moore
While this site is very convenient i have had a few encounters that have caused me to rate this site lower than I would like. Two visits within a week that were less than optimal 1. No lights 2. Early closure on my world 5pm. Means 5.pm. attendants generally helpful why it got a 3 star
December 6, 2021
Google Public Storage Tasha Peterson
The lady was very nice, pleasant, & professional! HER NAME WAS MAE!!
December 5, 2021
Google Public Storage Kiara Washington
The person that help me was very helpful she knew exactly what she was talking about and she was easy to talk to
December 4, 2021
Google Public Storage Katharine Perez (Kat)
Great prices and space
November 16, 2021
Google Public Storage Kymberly Attaway
November 13, 2021
Google Public Storage Monica Green
November 10, 2021
Google Public Storage Kumba Sosseh
I stored my belongings at this particular location for 2 years. The staff has shown me professionalism and grace (Lord knows I’ve shown up late right before closing a handful of times). I appreciate them and would recommend this location .
November 10, 2021
Google Public Storage René Paredes
Thank you mae for your patience with the erental.
November 3, 2021
Google Public Storage Eldon Quintyne
November 3, 2021
Google Public Storage Andrea Little
Mae has truly made my day after along day @ work for me and the end of her day excellent job, Mona as well! Thanks!
October 30, 2021
Google Public Storage Terrence Vickers
October 12, 2021
Google Public Storage Robert B. White Jr.
October 12, 2021
Google Public Storage Ari Wynn
Good Afternoon I just want to acknowledge the three woman individual at the Market St . First with the Property Manager Mona , She is very Sweet and super helpful with her customers , I do want to speak about the situation I seen happened on the 6th of Oct , How she handle that situation was way beyond her job description.Mastered it very professional Mona! Next I do want to say the building is coming along very well , Every-time I come here I see Marie at the building having it smelling good! Mae customer service is amazing. Beside that I do believe these ladies need some type of Security or Male figure help when it comes to the staff here , I’ve seen a lot customers get very aggressive with staff here . Hopefully this get to cooperate. And get something done . These women here need more then five stars ⭐️
October 11, 2021
Google Public Storage Shantel Clark
Ms. Mae was sooooo helpful she was kind and she went beyond the call of duty she was great
October 5, 2021
Google Public Storage Mark Elbaba
No lights!!!
October 4, 2021
Google Public Storage S CC3
I gave this place an extra for the GREAT CUSTOMER SERVICE provided from the front desk. The bad review comes from the insane amount of SPIDERS in the place!! when we left, we had spiders on our furniture as well as really BAD MILDEW everywhere. Whenever we went, there was NO DOLLY, NO EQUIPMENT to help us move stuff, you are lucky to get one. If you use this place, either be sure to WRAP everything up but then again THIS PLACE IS LITERALLY BUILT BY SPIDERS!
September 28, 2021
Google Public Storage David Bernard
Thanks ladies
September 21, 2021
Google Public Storage Elected Elite
The intake person was super friendly and very helpful. She was so helpful that she gave me an idea for a book. This place is awesome.
September 13, 2021
Google Public Storage Chantee Williams
The young Lady Mae was very patient and professional she explained everything I needed to know. She helped me find my unit and was very pleasant. Thank you Mae
September 12, 2021
Google Public Storage Shatima Coleman
The release manager was so nice and she was explained everything step by step her name is May
September 12, 2021
Google Public Storage SimplyLi
The release manager Mae was very nice and very helpful with everything and gave very good information on the spaces
September 12, 2021
Google Public Storage Arneatha Powell
Mae was exceptionally pleasant and her knowledge and customer service was impeccable. I appreciate her explaining every detail of the process to me. Her service was above and beyond. Respectfully, Ms. Powell
September 7, 2021
Google Public Storage Talk truth Nothing but truth
Thanks Mae you are the best ,amazing person ,helped when you didn’t have too and stayed after the time and waited for us to finish
September 7, 2021
Google Public Storage Melissa Hyde
August 31, 2021
Google Public Storage Ethan Donlon
I have gone to this Public Storage for four years of college, the customer service is incredible. Throughout the process of moving, the employees here have been understanding and accommodating, and have always gone out of their way to help me find the best deal. 10/10 store your stuff here.
August 30, 2021
Google Public Storage Khadijah Aj
I loved the customer service of the lady (Mae) that I seen today, she was nice, caring, respectful, and responsible. Thank you
August 17, 2021
Google Public Storage Yolanda Fuller
The service was very excellent! The sales person was able to answer every question and had knowledge of everything I needed to know.
August 11, 2021
Google Public Storage Sam Majd
Thank ms mona for your service
August 3, 2021
Public Storage Beverly Norville
Do your company have men to help with moving items?
July 20, 2021
Google Public Storage Rasoul Lark
July 15, 2021
Google Public Storage Mariam Komara
I really enjoyed this storage unit it had a lot of space easy to open. If you need a storage unit I recommend this place 10/10.
July 9, 2021
Google Public Storage Robert Brown
Mona Mona Mona what more can I say about Ms Mona she is an good customer service lady
June 23, 2021
Google Public Storage Robert Silver White
Great service, extremely convenient, anytime I encounter the staff they are always so courteous and extremely helpful. I really like the secured entry and I always feel safe because of the surveillance and the proximity to the police station. The facility is always clean and a cart is always available if I need it.
June 22, 2021
Google Public Storage James Jones
Everything was done appropriate in order she's deserved 19 Stars
June 12, 2021
Google Public Storage James Generic
Need roof fixed and replace stolen flatbed carts so there's more than one
June 2, 2021
Google Public Storage Ervin Thomas
May 13, 2021
Google Public Storage Vikas Mekala
Very helpful. Great people
May 12, 2021
Google Public Storage Chai lawson
Very helpful women, funny, & made me feel comfortable. Great service
May 4, 2021
Google Public Storage Anita Braxton
Customer service is excellent. Very pleasant ladies. Very helpful and curious.
April 25, 2021
Google Public Storage Robert Martin
Thank you mae for your service.
April 8, 2021
Google Public Storage Wayne Venable
Mona and Marie was so great to me helping with getting the rite unit for my needs thanks lady's 💖💖💖💖
April 4, 2021
Google Public Storage Joel Oneal
March 26, 2021
Google Public Storage 215JayP
Mona was most kindess, and gave the best service
March 20, 2021
Google Public Storage rickydfcc77
Thank you mae
March 14, 2021
Google Public Storage Andrea Robinson
March 13, 2021
Google Public Storage Mrdont Giveafuck
These lady’s at ps market st is wonderful you can’t ask for more nicer women thanks for your service
March 8, 2021
Google Public Storage Tyler Illis
The Property Manager Mae was so nice and came through for me, even going so above and beyond to look in a dumpster for me, and I am not even a unit owner.
March 7, 2021
Google Public Storage Jason Haque
Public Storage was extremely helpful when I needed some help in a bind. Mae recommended the right option for me to make sure my storage could stay safe and secure. Thank you so much for all the help and great customer service!
March 1, 2021
Google Public Storage tubiecubie
Mae was very helpful.
February 28, 2021
Google Public Storage Rodney Crawford
Thanks to Mae and Mona for a wonderful service when I stored here 5stars to you ladies.
February 21, 2021
Google Public Storage monet grannum
February 11, 2021
Google Public Storage Tyrone Lafayette
Ms. Mona is the best customer service person I have meet in an while 5 stars
February 3, 2021
Google Public Storage Owen Sandy
To whom it may concern, I've stored my belongings at public storage(this specific location) for over ten years. The staff has been extremely professional, helpful and knowledgeable. It is my opinion that my private particulars are safe and protected. Even though I sometimes encounter a different person on my monthly visits to the public storage property. I'm often greeted by Ms. Mona who's really courteous. It is my opinion that this establishment be given FIVE ***** O. Sandy
January 28, 2021
Google Public Storage Chrystell Dean-Campbell
Nice ladies who greeted me as soon as I opened the door. Very informative and helpful.
January 21, 2021
Google Public Storage Dogg Eric
Mona and marie was great with customer service thank you ladies
January 21, 2021
Google Public Storage kayla
January 6, 2021
Google Public Storage Priscilla Gans
Good and friendly
January 3, 2021
Google Public Storage Eugene Waddington
Excellent service outstanding customer service from Marie and May.
December 30, 2020
Google Public Storage Rodney love
Today is my last day at 63rd and market I just wanted to say I appreciate Mae customer service and wish everyone a happy New Year.
December 30, 2020
Google Public Storage Jamal Devine
December 30, 2020
Google Public Storage Aaron L
Mona the property manager was a great help and made moving in super easy. Thankful to have her help me with Public Storage.
December 30, 2020
Google Public Storage Kim Little
Just stopped in to get information about storage and pricing on boxes very informative & courteous staff..
December 9, 2020
Google Public Storage Leslie Trammell Wright
Ms. Mona deserves one hundred stars. The facility and the company deserves no stars. June 2020 I rented a unit to store apartment furniture and seasonal clothes. The first red flag is that, while the storage unit was clean initially, there are mouse traps in every corner of the building. When I returned in December to get a few winter coats there were mouse droppings EVERYWHERE! I contemplated throwing everything away but who has the time and the money for that? I immediately went to the office to express my concern and was told to file an insurance claim. Wait, what?! It was said so casually... so this is an ongoing/reoccurring issue that Public Storage chooses to dismiss. I get that the facility is located in a park but an insurance claim will not fix a mouse infestation problem. AND they had the nerve to raise the rent on the unit. I called Tom, the district manager and he doesn't have the courtesy or professionalism to return my call. I'm out! The place is a FILTHY, dark, mouse-infested mess.
November 20, 2020
Google Public Storage Kathylene Marshall
It was very very friendly and helpful. Unfortunately facility does not provide a lighted storage units. Why because something is wrong with the wiring. That gave me pause because my stuff might burn
November 17, 2020
Google Public Storage Yvette Askew
The ladies that were at the market st location when I showed up were AWESOME i appreciated the level of professionalism
November 10, 2020
Google Public Storage Sanecka Coleman
November 9, 2020
Google Public Storage Jennifer Walton
I give Ms. Marie 5 Stars! No the location isn't the best, but she is! She is pleasant, polite and sincerely deserves a position as manager! I was heated about a situation and like a cool breeze on fresh spring day everything was swept away. She truly defines what customer service is supposed reflect! Even after I stated my problem and ranted a little. Lol! She remained compassionate and understanding! Not many people have this quality but I am Glad to have the chance to meet her. I wish her the absolute best in any endeavor she chooses to pursue. Be Well to all, Jennifer
October 28, 2020
Google Public Storage Richard Ramitez
Mona and may showed me so much love thanks lady's
October 24, 2020
Google Public Storage Andrea Rees
The General Manager,Mona, was the person who waited on me when setting up my storage account. She explained everything and answered all my questions. When were looking for our unit, we just couldn't find it; I called Mona and she stayed on the phone, as she directed me to our unit. She was great, patient and friendly. This is my first experience renting a storage unit, and Mona made it pleasant and easy .Thank you, Mona!!
October 16, 2020
Google Public Storage Mark Miller
October 14, 2020
Google Public Storage Danny Walker
October 14, 2020
Google Public Storage Roshell Tannen
Mona is great.
October 13, 2020
Google Public Storage John Latham
Thank you ladies for all the help for today Mae/Mona
October 10, 2020
Google Public Storage labelle Fati
Diana and mae helped me carting my boxes and I gladly appreciated.
October 8, 2020
Google Public Storage Larry Moore
Staff was very helpful and curtious.
October 4, 2020
Google Public Storage Rendell Phillies
Been here twice this week. Great women at this location. MS. Mona. MS. Diana. MS. Shermae. Thanks ladies
October 2, 2020
Google Public Storage HTwon Vine
The folks at this public storage are great! Very helpful! Mona you're the best!!
September 30, 2020
Google Public Storage Jeanette Ross
On my way have to give props to the three ladies on Market Street. Ms. Mona Ms. Diana and Ms. Sherman. These ladies always greet us with a smile. Will miss these ladies! Great customer service. 5 Stars across the board.
September 30, 2020
Google Public Storage Curtis Williams
Decent location, and Mona was VERY helpful...She deserves a raise
September 29, 2020
Google Public Storage Mobile Notary Public Services
During my phone call...I received phenomenal service from Mae. Mae was very patient, knowledgeable, and very polite. I will continue patronizing this establishment. Warm Regards
September 28, 2020
Google Public Storage Konstantinos Gus Kafantaris
September 26, 2020
Google Public Storage Abel Madeh
Ms. Diana gave me great customer service. She took her time to help me find a unit that fit my needs. She kept me laughing the whole. Gold star for Ms. Diana
September 26, 2020
Google Public Storage Kevin Butler
Great customer service. Property manager was very professional. The 3 ladies made me smile. Thank you for the laughs.
September 19, 2020
Google Public Storage Bell Tone Synth Works
I just wanted to post a warning here about something that is not the fault of the people who run the facility, but that I think anyone trying to choose a storage facility should know. THIS FACILITY CAN FLOOD when it rains a lot. It's located at the bottom of a steep hill right next to Cobbs Creek and a few weeks ago during a storm, the creek overflowed and apparently flooded the entire first floor of Public Storage with 4 inches of water. We all had to make appointments to get our stuff out and some people weren't able to access their units for over a week. By the time we got in a lot of our belongings were ruined, soggy and covered with mold. This is not the fault of the people who run the facility. They handled the situation as well as they could. But I think this unfortunate geographical factor is a factor you might want to consider when choosing where to store your stuff.
September 17, 2020
Google Public Storage Chapri Kelly
Hours are short but so far it's keeping my possessions safe
September 16, 2020
Google Public Storage Tyree Lovett
Brandon & Tim have thee greatest customer service communication...... they need to go out train people
September 12, 2020
Google Public Storage Brian Carter
September 5, 2020
Google Public Storage Tyriq Thompson
Great customer service from the women at this location. They were friendly and funny!
September 5, 2020
Google Public Storage Tony Wilson
Love the three ladies at Public storage. Lunch on me ladies next visit
September 2, 2020
Google Public Storage Keyia Hill
September 2, 2020
Google Public Storage Wanda Rogers
These women are phenomenal and have helped me in many ways, I appreciate Mona, May and Diana they we extremely helpful!
September 2, 2020
Google Public Storage Dana Andrews
Thank you ladies for an amazing customer service
September 1, 2020
Google Public Storage Cherieamour Johnson
My experience with this location feelings is ABSOLUTELY DEPLORABLE AND UNSATISFACTORY AND HEARTENING . I just moved all of my belongings that was salvageable yesterday AUGUST 31,2020. I seriously suggest to others that may be interested “DO NOT USE THEM NOR THEIR LOCATION AS AN ENTIRETY !!!” The place is infested with rodents and roaches the smells of rodents and roaches is inexcusable and unacceptable. There location floods the entire location on the first floor level and then causes your unit to become infested with rodents and roaches and as well as moldy smells. They don’t allow you access right away onto the property is because the excuse of one of the reasonings is the elevator is out of service. Of course the elevator isn’t going to work IT WAS JUST FLOODED!!! The location is of course going to be over flooded is because they are in a area next to a creek which is not easily spotted and next to a field. They do suggest for you to get renters insurance but that too is very poor service because they only allow you up to $250 recovery for the vermin. The insurance company that was used is also not acceptable and adequate for business because they lack compassion for your loss nor simply care because I told the truth that I had a case of unopened bottles of water they are denying my claim. Which I must stated 1 case of water DOES NOT BY NO MEANS HAVE THE ENTIRE STORAGE FACILITY BE INFESTED WITH THE AMOUNT OF RODENTS ROACHES NOR THE STENCH OF A 1000 UNIT ACCEPTABLE TO BE INFESTED!!!! The most shameful part is as I was throwing out my most processions if not more so the money aspects But the memories that now I was no longer to be held. Example my mother’s picture and grandson’s baby photo of his feet. Also the lack of care of the company because they still is allowing to accept new customers. I looked with shame upon them. This company is just about receiving your dollars and not caring this is people’s personal life, business and anything else that we a a paying customer trust their location and services to assist in keeping our belongings safe and secure. ABSOLUTELY NOT!!! DO THEY REALLY REALLY CARE!!!! I kept my belongings there for a year and made my monthly payment every day it was due with the insurance coverage added. NOT ONE LATE PAYMENT!!!! I invested more with my belongings and money to leave absolutely devastated to leave with less than I ever could’ve imagined. Loss of clothes, household supplies, from toilet tissues to plates towels dishes, pictures of family events and special occasions to now just a few things. Also I had to pay for my own dumping services because the ones they provide was not there long, Mind you these are working people and such that has other obligations before their storage that they must attend to. They keep their office hours the same 9am-5pm. I SIMPLY MUST SAY AND I CANNOT SUGGEST STRONG ENOUGH DO NOT USE THEIR SERVICES. Ohhh just for also a little information the insurance company I had with them dropped them and they had to inquire another insurance company that alone should tell you something. The two ladies representatives Mae and Moana was very polite compassionate and they went beyond their job requirements to console me. I say good services representations. Thank you ladies for showing your compassion beyond the company.
August 29, 2020
Google Public Storage Rosalind Oliver
Thank you Mae and Mona for letting me move into my unit after the time. I greatly appreciate you two for the customer service you two give. They are still in great spirit after what happened in the pass weeks .They made my move much easiest than it could've been. .
August 27, 2020
Google Public Storage Sequoia Hand
Awesome customer service! Diana,one of the employees showed me plenty empathy and support each and everytime i call or visit my unit!!! I feel good knowing that my most prized possessions are in great care!!!🙌🏿🙌🏿😇😇🙏🏿🙏🏿❤❤ #fivestarsforsure
August 27, 2020
Google Public Storage Neil Rouse
Great costumer service today byyyyyy and from Ms.Diana
August 14, 2020
Google Public Storage Walker Shadle
Ms. Shermae is the BEST: a true GEM! My family and I were moving a some stuff into this Public Storage location back at the end of June and we were weary when we arrived, but Ms. Shermae was so helpful and let us know all the details right away. On top of that, she was really sweet, which we all appreciated because we had been traveling for a long time and were feeling kind of sensitive. It's like she read our minds and knew exactly what we needed! I'll recommend this location of Public Storage to anyone because of how much we love Ms. Shermae. <3
August 8, 2020
Google Public Storage Arianna Conover
the most notable facet and asset of this facility is the ladies that work here. they are so beyond kind and helpful that i have my faith in humanity restored and reaffirmed every time that i find myself interacting with them. specifically, i want to mention shamae (i apologize if i’ve spelled her name incorrectly) for genuinely going above and beyond, helping me move a series of absurdly heavy objects, without ever giving the act a second thought, when anyone with even a slightly less admirable or lazy character, could and would just as easily sit back and let me suffer accidentally by my own hand—cart. sincerest apologies for the awful pun. even after a day of certainly being berated, by those being made aware of flood damage, she was a sweet, bright and bubbly example of exceptional customer service. another stand up woman is mona. man, she’s sharp as a tack and even if just speaking to her on the phone, her boomingly jovial, but tough, charismatic, indescribably warm and kind nature radiates right through the line. she also helped me, both intuitively and out of a simple sheer kindness. frankly, i believe that both of these woman, are indisputably thoughtful, attentive and hardworking individuals. i wish them both the best the world has to offer, because i believe that the universe should give back the type of good that women like these two so freely send out into it.
August 7, 2020
Google Public Storage Angie Thompkins
The facility is OK. The building needs air conditioning, when I went to my unit it was extremely hot.
July 22, 2020
Google Public Storage Saadiqa El
Mona PM is the best PM at this site that I have seen great job mona pm
July 22, 2020
Google Public Storage Shaheed Joseph
Very respectful they are the best
June 13, 2020
Google Public Storage Sophia Clark
Very friendly staff. Clean facilities. Easy check-in.
June 12, 2020
Google Public Storage Clifford Downer
Visitedthis location and was immediately greeted Mona , a very nice lady who help me find a storage unit that met my needs I was up and running in no time she was very professional and knew the system well. I adition provided excellent cust service I highly recommend. Ask for Mona !!!
June 11, 2020
Google Public Storage Charven Murray
MRS MONA, AND MRS.SHERMAE WHERE AWESOME. DID I MENTION AWESOME! ☺ THEY MADE MY MOVE IN PROCESS EASY. THANK YOU FOR YOUR THEY GREAT CUSTOMER SERVICE, AND PROFESSIONALISM!! (DISTRICT MANAGER T.J.) I THINK THEY DESERVE A HALF DAY OFF WITH PAY,💰OR A WONDERFUL LUNCH..... 🍕 APPRECIATE YOUR WORKERS!!! ESPECIALLY WHEN THEY DO A (GREAT JOB) ON THE FRONT LINE REPRESENTING YOUR COMPANY & WITH EVERYTHING THAT IS GOING ON IN THE WORLD RIGHT NOW.
June 9, 2020
Google Public Storage Kelsi Lidge
No problems with the storage and amazing customer service. Would definitely use it again.
June 5, 2020
Google Public Storage Latarah Conover
Customer service, kindness and patience is key Honey!!! This location was Black & Beautiful! Of course the staff is mixed but I was greeted as soon as they opened by two Black women one of them was Mona the property manager and I could tell that they were smiling through their mask and just ready to serve! I sincerely appreciated their informative and personalized service. I know for a fact this area was deeply impacted by protest and unwarranted vandalism so it was a comforting experience to see that these women felt essential and took pride in taking care of me as a new customer! Thank you ladies & thank you Public Storage, in Upper Darby!
May 25, 2020
Google Public Storage Brenda Holmes
The service was great as usual
May 15, 2020
Google Public Storage Jayme Dill
This place is unprofessional and they just want you money . They will charge you a prorated to move in and all these other fees but when it’s time to move out even if you give notice they still expect you to pay the whole month. There are never enough carts and they are rude ! Save yourself the trouble and rent somewhere else !
March 15, 2020
Google Public Storage Dee Cee
I choose this location because of the 4 and 5 star reviews. Absolutely disappointed. Check-in was fairly easy as I registered on line for the lock in rate of $1 a month first rent (which IS NOT prorated). When I arrived at this location my $1 rate was no longer applicable and I had to upgrade to the next size. You also need to purchase one of their proprietary locks for $20 more, that they don't buy back. What am I going to do with a lock I can't use when I'm done renting the locker? The move in times are absolutely not convenient and there is not 24 access... Which I knew when I signed up but was not expecting Sub par facilities. The building has a musty smell, they literally have two medium sized hand carts for all 700 + units, the individual lockers do not have lighting and no one outside monitoring the main storage facility so if there is a problem you literally have to walk/drive back up to the main entrance. They do not answer the phones when called so I am waiting for whomever has the hand cart to come back to the entrance so I can bring my stuff up. Extremely frustrating and time consuming experience to something thats already a pain in the butt to do to begin with. I can not recommend this company who blantanly disregarded the basic needs of the individuals using their facility.
March 11, 2020
Google Public Storage Jerome Mercer
Shermae gave service above and beyond when it came to showing units and explaining prices ...I giving her 5+ more stars
March 8, 2020
Google Public Storage Cheron Holley
Ms. Mona and staff was very polite. They helped me out with selecting the correct unit. They also went above and beyond to make sure I hate everything I need it for my move. Very satisfied
March 5, 2020
Google Public Storage Wesner Guillox
Brandon has been very helpful whenever I come in. Any question he answers no problem, highly recommend this guy for all your storage needs. He's is bring the love back to the storage business
March 2, 2020
Google Public Storage Jasmine Lewis
February 27, 2020
Google Public Storage Kharee Scott
February 21, 2020
Google Public Storage Raymond Harris
Brandon and Tim provided service beyond my belief. They were very friendly and welcoming. They made this one of the easiest and enjoyable experiences of my life. Thank you Brandon and Tim!
January 29, 2020
Google Public Storage HENRY COFFIE
Their customer service is great, I lost my keys and they replaced it less than an hour thier security is top notch, I will definitely recommend.
January 29, 2020
Google Public Storage Erika Jones
I assisted by Ms Mona. She was very pleasant to talk to and was very knowledgeable and answered all my questions. I definitely recommend anyone looking to rent at this location to ask for Ms. Mona!!!!
January 29, 2020
Google Public Storage Nevaeh Marie
Mona was the manager who assisted me with my entire storage reservation, and she was extremely pleasant during the whole process. If I had any questions (regarding costs, space, or anything else), she was ready and willing to answer; Very knowledgeable and aware as well. I am satisfied, thus far, with my storage unit rental experience. Not to mention, this is my first time using storage, first impressions are everything, and Mona & Public Storage has made quite a first impression.
January 5, 2020
Google Public Storage Valerie Daily
5 stars! Mona, my CSR was extremely helpful and explained everything in a quick and timely manner as I was in a hurry and was meeting my new landlord that day also. They didn't have the unit I reserved online available, so I got a bigger unit for the same price! Can't beat that 🤗
January 5, 2020
Google Public Storage tanya m
Great location on I used it years ago and still use it safe and reliable.
December 22, 2019
Google Public Storage Ramaada Moore
I’m pleased with this location for my storage needs. Not only is it convenient to where I live, but the customer service, the reasonable price for the unit I’m renting, and the maintenance of the facility are spot-on! I can’t say enough good things about Ms. Mona. From start to finish, she was wonderful in helping me choose the unit that would be best for what I needed. I especially felt a pleasant vibe from her as she spoke pleasantly and was truly a professional. She was very knowledgeable about the business and she was honest and not just trying to simply get a sale. I can appreciate associates like that and with me, honesty gets my business. For anyone looking for storage and are in the Philadelphia/Upper Darby area, look no further than Public Storage on 63rd & Market St.
December 21, 2019
Google Public Storage L adams
There customer service is amazing ! Someone is always here to help. Never closes early like Castor Aramingo.
December 21, 2019
Google Public Storage Solomon Mcwarren
Mona is an amazing person customer service is great and she help everyone who walks through the door thanks for having her
December 6, 2019
Google Public Storage Nicole N. Tolbert (Nic)
December 5, 2019
Google Public Storage Pierre
Yes my name is Jeffrey session I've been at Public Storage two and a half years the customer service exceptionally great and Moana is a excellent worker she helps me whenever I have any problems thanks for having her thanks session thank you
November 30, 2019
Google Public Storage Brenda Williams
November 27, 2019
Google Public Storage Tyrone Pierce
Good customer service,storing good,Mona n Tim gd customer
November 27, 2019
Google Public Storage damien washington
Customer service is great Mona is the best person to deal with when coming to get or just asking about your storage
November 18, 2019
Google Public Storage Don Juan
November 13, 2019
Google Public Storage AABB Electric Productions
Everyone from Mona, Tim to Branson were very helpful and pleasant. Great job on their customer service!
November 5, 2019
Google Public Storage Lawrence Ali
The lady Ms. Mona is really helpful every time you need her to answer questions Pertaining your storage if no one else knows the answer Ms Mona will I appreciate her customer service every single time.
October 29, 2019
Google Public Storage Patricia Owens
Mona and Cindy is great can't ask for better customer service at market street
October 17, 2019
Google Public Storage Brenda B
Brandon was very patient. He explained every thing clear. Ask for him when you go
October 6, 2019
Google Public Storage Maurice Johnson
I enjoyed me first time experience at public space storage. Mona the manager has excellent customer service skills she had a very polite attitude. She made sure I had everything I needed. She made the process so much easier and it was honestly one less thing to worry about after the stress of moving. Also thank you to Tim who was very professional over the phone and ensuring that my unit was on reserve.
September 26, 2019
Google Public Storage SYDNEY E STEVENSON
Very unhappy customer. My storage had been broken into and my valuables were tossed. You would think your things were safe but.........
September 22, 2019
Google Public Storage Quiana Jernigan
Salesperson was awesome... Facility🙁
September 17, 2019
Google Public Storage Diana Johnson
Came in to get information and to see the units. Ms. Mona answered all my questions and provided me with excellent customer service. I'll definitely be back to get a unit. Thanks for the excellent service!
September 7, 2019
Google Public Storage Alexandria mccauley
Just got a unit at public storage,Dymir and Mona were excellent, explained everything perfectly, guys they have great prices,get your storage space guys today.highly recommended.
August 23, 2019
Google Public Storage raul sanchez
Angie did a excellent job She is nice
August 17, 2019
Google Public Storage Kareem Hand
Terrible company. 6 months of bill being wrong and then charge late fees on top of that. You waiting on a call back they charge a late fee. GM. Paul still waiting on call back. So disappointed with the service.
August 16, 2019
Google Public Storage Michael Adens
Angie was very great to day thank you so much
August 16, 2019
Google Public Storage Madeline Summers
August 16, 2019
Google Public Storage Charlie Wilson
Angie did a great job of explaining storage options for my aunt.
August 9, 2019
Google Public Storage Darlene Seneca
The service provided by Dymir was excellent I really appreciate how much he helped me I had an emergency situation and needed storage fast.
July 29, 2019
Google Public Storage Leon Ferguson
Hi just to let u know Mona was extremely nice she was so helpful in assisting me
July 29, 2019
Google Public Storage MD. Jones
Helped my parents get a larger unit for 2 dollars more a month. Great customer service.
July 28, 2019
Google Public Storage charliedago x
The process was quick and easy. Mona helped us out, she was efficient and super nice!
July 27, 2019
Google Public Storage Anwar Summers
Leah she was great and very helpful
July 26, 2019
Google Public Storage Howard Wilks
Dungeon like. Needed renovation ten years ago. No dollys. Very inconvenient. Asked worker about dolly. She sniped, "Talk to the manager ! ". I visit quite a few storage facilities. And this was the worst.
July 3, 2019
Google Public Storage Paul Phillips
Unlike most public storage places you get you only get two visit your storage bin between the hours of 9 a.m. and 6 p.m. this is not in the best of neighborhoods though it's very safe I guess they're worried about security here. On holidays when I'm off the gate will let you in but there's nobody the other one lock the door so you can't get in
June 26, 2019
Google Public Storage Jessye
June 18, 2019
Google Public Storage Cynthia Green
Glad to be free from it. My stuff was mildewed. Staff couldn't tell me a thing. The price keeps going up.
June 1, 2019
Google Public Storage James Macfadden
June 1, 2019
Google Public Storage Belinda Alston- Anthony
They are okay need longer hours
May 25, 2019
Google Public Storage DONNA JOHNSON
May 14, 2019
Public Storage Latoya Hayes
When you move your stuff out of the storage unit you get your money back?
May 14, 2019
Google Public Storage Josiah Geist
Mona is great. Very pleasant human.
May 14, 2019
Google Public Storage Nadira Miles
I didn't realize the rent would go up by $20. almost 6 months after moving in and then continue to climb...the staff should make that clear when you sign the lease. It's also a month to month lease meaning the price can change at any time. I would have made other arrangements if I had known that.
May 2, 2019
Google Public Storage randall mcmahon
Great customer service by cindy dymir
May 1, 2019
Google Public Storage Fabian Rose
Cindy helps me out very well she did a great job
May 1, 2019
Google Public Storage Marvin Rhodes
The staff was professional and courteous, very knowledgeable about the facilities, very helpful, showed the property off and explained the rules of the property, Cindy and Mona thank you for the experience.
May 1, 2019
Google Public Storage MuMa
Mona was excellent. She had alot of patience and explained thoroughly the entire process and procedure. Shes awesome.
April 29, 2019
Google Public Storage Sherman Whitaker
Very nice and helpful.
April 29, 2019
Google Public Storage brent Newman
The 63rd street public storage location has the best staff (Mona and Leah) they are always friendly, ready for any questions you have, and is very helpful. If you need a place for store your things away from home they can help you.
April 27, 2019
Google Public Storage Anna P
Was helped by Leah, she was very nice and helpful. Very pleasant person and will recommend this location to others.
April 23, 2019
Google Public Storage Solomon McWarren
I Solomon Mcwarren of Solomon Mcwarren and Brothers LLC just Love the Lady at my location, the best ever they really goes above and beyond there Job title Love those Lady
April 23, 2019
Google Public Storage Brian Mables
I had great service after a very long drive from Florida. Mona was the best.
April 2, 2019
Google Public Storage FORZ OUVEN
My unit was full of mold no lights were inside for 2 years all my belongings was ruined.I informed corporate , his only concern was money and he was totally naive about how fungus grows.....people check ur units
March 30, 2019
Google Public Storage Tim G
This morning I met Monah, a VERY knowledgeable and personable customer service agent. She did her job very well while at the same time, answering and addressing concerns from those that had them. Thankyou again.
March 27, 2019
Google Public Storage Shirle Adams Adams Shirley
Tyesha and Mona are nice and helpful.
March 26, 2019
Google Public Storage Trina Sapp
The staff is pleasant and very helpful
March 16, 2019
Google Public Storage Brittney Williams
Great customer service!!
March 15, 2019
Google Public Storage Owen Moore
Tyesha & Leah both were very courteous and helpful, took the time to walk me through the contract step by step and I felt confident in what I was signing.
March 6, 2019
Google Public Storage sweaty boii
Ty and Leah are real cool.
February 28, 2019
Google Public Storage Karen Johnson
I ordered the 5'x10' storage space and Daron Harris was extremely helpful. He explained about billing, etc. I did the express check in but he made the process that much smoother
February 28, 2019
Google Public Storage Nik Stafford
I had a pretty good experience here. The staff were all friendly & well mannered. Tyesha was patient with all questioning, & explained everything very well.
February 14, 2019
Google Public Storage Jacqueline Smart
I had a wonderful experience with Tyesha and Liah they were amazing customer service they went above and beyond to accomandate me. I highly appreciate there service and hope they will be awarded or recognize.
February 11, 2019
Google Public Storage Valerie Ponzo
February 8, 2019
Google Public Storage Nneka Tyson
Awesome service
January 27, 2019
Google Public Storage Sada Sallak
Great service, helpful staff.
January 17, 2019
Google Public Storage House Of’Kueen
Worked with Tyesha. Very polite with great explanation of info.
December 31, 2018
Google Public Storage Ross Kaufman
Great service!
December 31, 2018
Google Public Storage keenan roach
Business is terrible when they screw up by the numbers
December 20, 2018
Google Public Storage Eddie Norbit
Great service here. Went here renting my first unit ever and the service was amazing. Tyesha was very welcoming and went over everything I was storing so I didnt get the wrong unit size. Would definitely recommend this location to my friends.
November 30, 2018
Google Public Storage Jen Meriano
Tyesha and Leah were great!
November 8, 2018
Google Public Storage Kerusah Clark
October 19, 2018
Google Public Storage Deighton Hall
October 4, 2018
Google Public Storage James Connelly
Tyesha it was a good experience she was very good help
September 25, 2018
Google Public Storage La'Stefanie White
Didn't care for the location
September 18, 2018
Google Public Storage Kenesha Simpson
Great service
September 13, 2018
Google Public Storage Thomas Johnson
Because the ladies are kind and courteous and was able to help us and get right to the point I will come back several times if they want us to
August 30, 2018
Google Public Storage Hosanna In the Highest
The staff, Tyesha particularly was very helpful and made the process easy and swift.
August 25, 2018
Google Public Storage Røsë PîñkKüshh
Tyesha Is A Good Manager And Is Really Friendly I'm Glad For Her Nice Customer Service While I'm There 😊🆗💯
August 21, 2018
Google Public Storage Dominique Riley
I had an amazing experience with Tyesha! She was very informative and showed she cared about the service she was providing. She was patient with me as I asked questions and made sure I was left a happy customer and she smiled and laughed the entire time which made me feel welcomed!
August 15, 2018
Google Public Storage Akima Aberdeen
Tyesha was very helpful, and pleasant. She was knowledgeable and addressed all my questions and concerns. My experience with this facility has always been positive.
August 15, 2018
Google Public Storage Nitsuga90
Tyesha was very helpful with our trip here. Very informative and was very friendly on top of it. All in all, good people.
August 14, 2018
Google Public Storage Dinah Reddick
Great,fast, and Friendly Service! Tyesha was Very informative and enthusiatic and Promotions are great !
August 12, 2018
Google Public Storage William Metz
August 8, 2018
Google Public Storage Girvan goulbourne
Tyesha and Madison are great. All around excellence!
August 8, 2018
Google Public Storage CANDICE JOHNSON
Polite staff, very professional and getting setup was easy!
July 28, 2018
Google Public Storage Christopher Sohn
Teysha was awesome and very helpful.
July 28, 2018
Google Public Storage Seok Jae Kang
Tyesha was super helpful and thorough in terms of explaining every details of the storage plan. She was extremely nice as well! Public storage is a convenient way to store your stuff over the summer for sure!
July 28, 2018
Google Public Storage Jayden D. Kwak
Tyesha was amazing! She helped us out with fast transactions and so friendly!
July 26, 2018
Google Public Storage Karen Ross
The staff was very professional and informative. Like this location
July 26, 2018
Google Public Storage Joseph McConnell
Nice people 👍
July 26, 2018
Google Public Storage King “EveryDayOff” G's
Tyesha was amazing and professional. She was quick and help me with all my questions! Somebody promote her!
July 20, 2018
Google Public Storage milton turner
Madison and Tyesha are great. Madison help me and they both are friendly. Thanks girls!
June 22, 2018
Google Public Storage Carl Nase
The absolute biggest scumbag in the world is the dm. Dont get storage from them he is trash and so is the company.
June 6, 2018
Google Public Storage Jay Gunna
Really nice service
June 2, 2018
Google Public Storage loc williams
Madison what's the best I love Public Storage so much is a great visit awesome sauce
June 2, 2018
Google Public Storage Asia Wright
The service was great 👍🏽
May 23, 2018
Google Public Storage Abdullah Hartage
Good customer service, clean storage space
April 28, 2018
Google Public Storage Haughton Jones
Tyesha helped me today. The best service I've ever got. We need more like her. Thank you Tyesha!
April 22, 2018
Google Public Storage Kevin Dantzler
April 21, 2018
Public Storage Nick Lorusso
Security is crap. They only have 2 working security cameras. And no cameras inside the buildings. And poor protocols for security inspections
April 17, 2018
Google Public Storage Windra West
April 1, 2018
Google Public Storage Shianne pitt
The worse
March 26, 2018
Google Public Storage Max Rivera
I️ was very impressed with the service from Nicole, she was very friendly and made everything so easy for me, I️ knew right away that she has been doing her job for a long time, she guided me from beginning to end to help me find the right size space for my things, good job! Thank you so much Nicole
March 18, 2018
Google Public Storage dh wy
Chynna and Tia was great!!! They gave me a nice tour, went over the terms and payments and explains everything with a very nice smile. The whole experience was not long, efficient and pleasant. The prices ware reasonable, and as I said the service is great!!!
March 17, 2018
Google Public Storage G Mack
I love the pricing and the customer service that day by Danna was so great! She made the entire process comfortable and easy!-Glen Muhamad
March 8, 2018
Google Public Storage Theresa Hayes
February 27, 2018
Google Public Storage Kevin Landry
The prices for this place are much higher than others in the area.
February 19, 2018
Google Public Storage Mike Basso
I️ walked in looking for a space to store my belongings, Nicole was very helpful in finding me a perfect size storage unit, she showed me around the facility and answered all of my questions, very professional and courteous to my needs! I will recommend to my friends and family
February 9, 2018
Google Public Storage Shana Beck
Very pleasant staff, it was clean and the workers were friendly, Chynna and Nicole were very helpful in helping me, thanks again! Will be back
February 4, 2018
Google Public Storage Devontay Lovette
They do not do their job correctly
February 2, 2018
Google Public Storage David Brown
Very Very bad place to store your stuff. 10 boxes with valuable items in my storage unit was switch with boxes of trash. Someone there is a heartless thief. They deserve 5 negative stars. I'm reading some of these other reviews and agree they were nice, but still someone who works there took my valuables out of my unit, and replaced them with boxes of trash. Yes they were very nice. Someone there is a nice thief.
January 22, 2018
Google Public Storage Sean Seiberlich
Nicole and chynna were awesome! They made me feel very welcome, professional and very funny. They knew exactly what I was looking for.
January 19, 2018
Google Public Storage Jason ws
Stored some stuff here for several months. Prices were average compared to other places, employees were very nice.
January 13, 2018
Google Public Storage Lora Russell
I️ was very impressed by my experience today, Nicole greeted me upon entering the office, I️ came to public storage not knowing what size storage unit I was going to need to store my belongings but Nicole was super helpful, she asked me questions and answered all of mine, she made me laugh and was very personable. I️ left very happy and most of all with the right size space!! Thanks Nicole!!
January 2, 2018
Google Public Storage Shareef Burnett
This is a great place to store any personal items. I worked with Dimond who was very professional and helped me the best way she could when I needed to vacate my unit. I would definitely recommend this location if you are in need of a storage unit.
January 2, 2018
Google Public Storage Chef Kingchoc
Had an ok experience but need to say that Nicole was a great help with my husband today
December 23, 2017
Google Public Storage Camy Sneed
December 16, 2017
Google Public Storage Etta Nase
Nicole Glory helped me, she was very professional and very informative. I highly recommend this public storage. Great service.
December 15, 2017
Google Public Storage Jennel Mitchell
The workers were awesome she gave me and my husband the vip tour explained everything and was very funny
December 5, 2017
Google Public Storage John Palmer
Worst place ever. Public storage on lansdowne ave. Employees are rude and have no customer service skills. They decide to change hours when ever they want and half the time no one is even in the office. Tried calling district manager Paul kupiec but that was just a waste of time he never answers the phone even when you have the employees try to contact him no answer and no call back. Just tried calling regional manager, Joshua Clark and of course no answer either and his and his operators mailboxes are full so u can't even leave a message for him. He must not check his voicemail to call customers back either. Just moved my stuff to another storage unit after only 2 months of being at public store. Never will I refer them or go to there.
December 4, 2017
Google Public Storage Maurietta Flamer
November 6, 2017
Public Storage Ricardo Smith
What the rate on 3 bedroom unit
November 2, 2017
Google Public Storage Delores Logan
Its a loving place to store my stuff and the staff China and Nicole are very respectful staff
November 2, 2017
Google Public Storage Shimīru NelsonX
October 18, 2017
Google Public Storage Lavance Jackson
Love the service and the workers are very knowledgeable and polite very convenient I truly recommend this place
October 16, 2017
Google Public Storage Lady Luck
Had a good experience today when I went to procure a Storage unit. The property manager Ms. Chynna was very helpful to my husband and I showing us a variety of units until we found the perfect fit for our needs. She also helped in a timely manner, I believe that we were in and out with 15 mns. I recommend this place as everything was explained in a professional manner and all warnings and precautions were discussed prior to the paperwork being drafted. Go Chynna!
September 24, 2017
Google Public Storage Blacq Czar
RATS & MICE in my storage, people continuously complaining, the manager disrespects the customers ever time I visit the office!!!
September 15, 2017
Google Public Storage Donna Harris
Just wanted to take the time to say this location has a wonderful team of folks. I was provided with excellent customer service from Chynna. Chynna was very positive and extremely helpful in every way. I was very pleased with the service. I look forward to doing business with the team at this location.
September 8, 2017
Google Public Storage Quintin Williams
This place is a nice and convient location for me. The employees are nice as well. The let me know everything I needed to know about my storage unit. Me. Nicole is a very nice and social person as well as the rest of the employees. If you need a storage place. This is the one to go to...
August 21, 2017
Google Public Storage Kimberly Cox
August 19, 2017
Google Public Storage azul moyodominicano
This place has no security and they could care less if anything happens to your property (how can me and other people who pay our money faithfully have our units broken into if it's supposed to be secured) and they don't even want to reimburse you for your loss but expect for them to get paid smh the need a new area manager asap
August 2, 2017
Google Public Storage Allyson Riley
Nicole, Chynna, and Tyrone are a wonderful team of folks who provide excellent customer service. Our move in was a smooth process and I'd felt that everything I needed to know was explained to me outright. We've had such a positive experience that I would unhesitatingly recommend this facility.
July 28, 2017
Google Public Storage Deniere Jackson
Nicole, chynna and Tyrone gave me a great experience answered every question I had and made me feel as if I stepped into a family environment.
June 5, 2017
Google Public Storage Donald Lewis
Chris and nicole were great they rented me a storage unit to fit my needs, they explained everything and answered all my questions thank you nicole and chris!!!
June 1, 2017
Google Public Storage Christina Frazier
May 11, 2017
Google Public Storage Zabor Wilkes
Nicole was wonderful with my questions she helped me all the way through , every time I come to the property she helps me she is very informative, love it here!!
May 2, 2017
Google Public Storage Jeffery Staley
I cq I was called by the property manager for my appointment she was helpfull all the way through my rental process i enjoyed the experken Nicole was helpful as soon as soon as she called me she got me in the right size unit for the best price she was awesome and easy to talm Talk too
April 30, 2017
Google Public Storage Ruth Stanley
Nicole, trey n rosie made my moving in experience wonderful. Very nice, friendly n helpful @ 6330 market
April 26, 2017
Google Public Storage Petré Nawrocki
BEST Public Storage location the the metro area. What really sets it apart is the thorough and professional customer service. Nicole was the manager I met with and I was blown away by the service. To be fair, I was initially hesitant about the location but the assurance of the facility's security and the help offered by staff members like Chyna, I only see me headed here for any other time I have a need for storage. Thanks guys!
April 13, 2017
Google Public Storage Gabriel Rivera
Wow, talk about customer service. I came in to the Public Storage on Market St., asking about information about purchasing boxes. As I walked in, I was greeted by Chris. He seem to know his stuff. He was very informative, also gave me information about their boxes and storage packs. He was very helpful. Thank you Chris for being so awesome. The world needs more people like you.
March 15, 2017
Google Public Storage Mrs Tihesha Pugh
This is my first time using storage for anything. The customer service was good and they walked me through everything. Rosie took care of me and she did a very good job even though I later found out that she was a new employee. I couldn't tell she was new because she did such a good job and handle everything like she'd been there along time. Hopefully I'll never have a need to use storage again but if I do, I know where I'll be coming back to.
March 2, 2017
Google Public Storage Matt Mullenix
The customer service here is by far one of the best services I've experienced. I called looking for a unit, Rosemary was very helpful with finding me a unit for my compnay. All of my concerns were solved and questions answered by Rosemary. She has great knowledge base and was very polite, sincere, thorough and professional. I will be coming back to Rosemary for when i need another unit.
February 6, 2017
Google Public Storage Jerrymon Jose
Market st is the best Nicole, Brandon, Diante and tre were great! They answered all my questions and made me laugh. Very professional, and funny, and knowledgeable
January 17, 2017
Google Public Storage Jerry Watson
Nicole was really nice she made me feel nice and comfortable and I'll be back
January 14, 2017
Google Public Storage Bruce Durant
January 13, 2017
Google Public Storage Toni Bard
i was very pleased with brandon he was very helpful and attentive and made my time there more enjoyable and in timely fashion
January 13, 2017
Google Public Storage Shaniqua Oliver
Nicole was the best you guys she made me laugh and made me feel really comfortable for my first time she made it since like she was the only one there love you Nicole
January 13, 2017
Google Public Storage MojoDojo
January 12, 2017
Google Public Storage Dominique Bellino
January 12, 2017
Google Public Storage Mark Sullivan
Nicole was helpful in explaining the move out process to me and my friend, she also helped us find a dolly to help with our move, thanks public storage!
January 6, 2017
Google Public Storage Stephon Fortune
Dacia gave me great service. She was wonderful and funny. Love this facility
December 14, 2016
Google Public Storage Juanita Langston
Dacia was very good, and very friendly. When I walked in she greeted me with a smile and was very informative on all that I needed to know. Walked me through process and was very patient. Recommended
November 6, 2016
Google Public Storage Linda Carter
Dacia and brandon was great. Dacia did my rental and was very funny and knowledgeable and brandon was a delight as well
November 6, 2016
Google Public Storage Anthony Harrison
Dacia and tyrell gave me great service. Came into make payment and they assisted me. Love here
October 11, 2016
Google Public Storage John Lolli
Came in at closing yesterday and woman was very nice and answered several questions I had about renting.
August 25, 2016
Google Public Storage Mevia Deverteuil
Kalina Dei and Tyrell were on point!!! stay blessed!
August 7, 2016
Google Public Storage Sherdina Townsend
public storage on market street was very clean which is impressive for such a huge building also dei and kalina are very positive and professional i definitely will return to put my stuff here when I move next month
July 28, 2016
Google Public Storage Karen Pankey
The customer service here is by far one of the best services I've experienced. I was greeted immediately by Tyrell and Dei. Upon looking for an unit, all of my concerns were solved and questions answered by Tyrell. He has great knowledge base and was very polite, sincere, thorough and professional.
July 19, 2016
Google Public Storage Rochelle Haggins
Dei and Kalina were awesome great customer service every time I come here
July 13, 2016
Google Public Storage max marshal
Shady people and liars. Don't ever go there because rodent will destroy all your stuff for you, especially being on the first floor. I made the biggest mistake for moving in my new couch in there.Big mistake
June 30, 2016
Google Public Storage Kendra Okolo
Deo is awesome-great customer service with a smile!
June 23, 2016
Google Public Storage Shawn Marrow
In assuring that I have space to host/store my seasonal items... I've worked with this particular location for some time. I've seen several employees come and go but the two who have remained throughout my stay are TyRell and Dai. Please allow me a moment to explain my personal experiences with these two after I tell you a little bit about me. I am customer service appreciative. I appreciate communication face-to-face with a respectful tone and mannerism. I respond to each customer service experience in how I am treated. If poor treatment is given... poor response is received. If positive and professional service is given... well I'm certain you understand. TYRELL and DAI could be considered poster children as their every movement provides you an example of what your experience with the company will be by both exuding professionalism, respect, and empathy when working with the clients of this company. I remain a happy and dedicated customer because of these two. It is my true belief that these two will one day find themselves management within the company... instilling a smile on each customers faces. I thank them for their continued service. P.S. I had to assure myself a selfie with these two today. No gimmicks... simply a happy customer. You are appreciated. Ms. Marrow.
June 6, 2016
Google Public Storage Germaine Jones
Tia, Dec, Brandon,Tyrrell The best team work that I've ever seen. Tia stayed late to help. Everytime I went to the storage the guys were doing something helping people or cleaning they do deserve a raise for the hard work that I've ever seen a Yong generation do they are the best. Thanks so much for all you did for me. .
May 16, 2016
Google Public Storage Fatimah Shoatz
Tyrell gave us exceptional customer service and helped us with all our questions and needs.
May 6, 2016
Google Public Storage Kenya Harvey
The best experience 😃😃😃
April 14, 2016
Google Public Storage Elise Toodles
I came to public storage on 63 and market and they were very nice and pleasant to me especially Tyrell he was professional and made my day a lot better he also gave me the store number if I had futher question just wanted to take the time to shout him out thanks
April 13, 2016
Google Public Storage Simone Daniels
I never knew moving into a storage facility could feel so good! Thanks to Tyrell, Dei and Kion, the experience was wonderful. Talking with me regarding the size of the unit I needed and how many things I would be storing, Tyrell and Dei were able to help me figure our which size unit would be best so that I am not wasting my money and having extra space I would not be using. Kion did a great job setting me up in the system and explaining everything to me such as the policies and ensuring that I would have all the information necessary to have a successful stay at the facility. They are definitely great people and a dynamic team! Public Storage is so lucky to have them!
March 20, 2016
Google Public Storage Quinn B.
The customer service was very good.Tyrell was very polite and got me in and out.
March 1, 2016
Google Public Storage Sandra Pullett
Tyrell, Dei, and Wanyeh gave me exellent service!
February 25, 2016
Google Public Storage Genevie johnson
Wanyeh , Tyrell and kion had very good customer service & helped me with my move in and also informed me very well thanks guys....
February 22, 2016
Google Public Storage Candace Burke
Dei was very friendly & informative super efficient when I arrived.Nadirah was attentive & very helpful as well
February 21, 2016
Google Public Storage Antonae Carter
Dei Tyrell were excellent best customer service I've had in my entire life lol thanks guys
February 21, 2016
Google Public Storage KeeKee Lee
Tyrell was a great help so was Dei
February 20, 2016
Google Public Storage Devona VanLue
I received good service in the nick of time thanks to Tyrell and Dei.
February 19, 2016
Google Public Storage Mario Whaley
Came in to get a storage, the gentleman that work here were excellent they help us fully Dei, Kion and Tyrell were excellent these are some well knowledge guys
February 19, 2016
Google Public Storage C McD
These guys are GREAT!!! Exceptional service, thorough, friendly, and courteous. Dei, Tyrell and Kion are PROFESSIONAL. Glad I came here after being treated badly at All City Storage. I should have come here 1st. I will definitely recommend Public Storage 63rd & Market Street, Philadelphia, PA
February 14, 2016
Google Public Storage Aaliyah Davis
It was my first time at public storage and kion and Dei was very helpful, kion give me a lot of information that was useful.
February 14, 2016
Google Public Storage Tahirah Austin
Kion Very helpful, expedient and polite.
February 13, 2016
Google Public Storage Latiyah Hill
GOOD CUSTOMER SERVICE.KION VERY NICE GUY. TYRELL VERY FAST PACED AND PROFESSIONAL.
February 10, 2016
Google Public Storage Alesha Clark
First time doing business with public storage,best experience ever!!! Tyrell & kion showed much respect and professionalism.very comfortable atmosphere with due diligence!!
January 14, 2016
Google Public Storage kiyafah porter
I met with Tyrell today and his customer service was excellent. He was very thorough in his explanations and answered every question I asked. I was more than satisfied.
December 15, 2015
Google Public Storage Clifton Sanders
Wow all the good reviews. These guys gave me hidden fees all over the place. Forced me to buy a used lock that cost ten dollars more than a new lock in the stores. Call me everyday for a hidden fee that isnt even due until three weeks. Tbe monthly rent was lied to me and is 15 dollars more than what i signed up for. Worst place ever. Oh and impossible to store your stuff promptly they have one elevator and they constantly5have people blocking the entrance with thier uhuaul trucks and things. Stay away! 63rd and Market.
December 13, 2015
Google Public Storage Mike Law
KION AND RELL HAD GOOD CUSTOMER SERVICES HOPE THEY BOSS SEE THEY HARD WORK
December 12, 2015
Google Public Storage Christopher Hardy
They was very fast and Professional.
December 7, 2015
Google Public Storage Betty F
Tyrell provided us with terrific customer service. He was courteous and considerate in our time of need. Thank you so much for his expertise.
December 6, 2015
Google Public Storage Marquita Alston
I worked with Tyrell, Dei, Shaneek. They were great helped me picked the correct size for my apartment furniture and very quick with processing my paperwork. They were a great help.
December 6, 2015
Google Public Storage cchocolate52
My experience with Public Storage in Upper Darby have been the best!..Literally no wait time,organized,well lit,spacious units for my storage needs.The employee Shaneek was very courteous and helpful with a great sense of humor.Thumbs up to your employee who is a great asset to your company.
November 26, 2015
Google Public Storage Autumn Howell
Shaneek has excellent customer service he was very polite, courteous and made eye contact..... He explained everything to me showed me around the property. He made sure I understood everything before signing any papers and when he was done he gave me another ride up to my storage😀 I will definitely refer people to come here to this location they were awesome!!!
November 25, 2015
Google Public Storage George Savoy
Shaneek and tyrell were excellent with their customer services, very helpful.
November 24, 2015
Google Public Storage Ranina Strickland
Moving can be stressful, thank god these guys are professional and helping..... Great help guys :-)
November 4, 2015
Google Public Storage Preston Davis
Very poor service they wont even work with u to make payments on your storage if u dont have the money up front not even half the money to put towards your bill to advoid auction luckly my family made it a day before auction and still get bad service by the manager smmfh
October 30, 2015
Google Public Storage Mark Thomas
Shaneeke and Tyrell show excellent people skills and are good team players. I seen with my own eyes Shaneeke handle a situation of a "rude caller" perfect. And Tyrell made sure that everything was clear and understood before leaving the office.
October 20, 2015
Google Public Storage Molly Santano
Went in just to pay a bill on my sisters storage Tyrell and tiana gave me excellent service made the process quick and easy I would definitely recommend this location they told me they give 5 star service and I agree!
October 20, 2015
Google Public Storage Shaheed C
September 30, 2015
Google Public Storage Leroy Rhames
Dacia Tyrell and Ray gave me great service. They greeted me soon as I walked through the door. They made this experience a wonderful experience. I recommend to come here and ask for one of them.
September 28, 2015
Google Public Storage Nichole Boyd
Dacia gave me great service.she greeted us with a smile and made the rental experience a pleasure.love the facility.
September 19, 2015
Google Public Storage Agnes Hanchell
Tyrell was great. Thanks for the help
September 15, 2015
Google Public Storage latoya goines
Public Storage in Upper Darby did an awesome job helping me purchase a storage unit for my personal items. During my move process, the Relief Manager Ray helped me find the items I needed to move in nice and smooth with no problems. He made the process easy. Thanks Public Storage of Upper Darby & Ray!!!
August 18, 2015
Google Public Storage Tammie Davis
Dealing with the Public Storage is nice. the only thing that I don't like is that don't have access to go in anytime you like. the person that help me was a guy name Ray. he was very helpful, and he explain all the i needed to know. the tour of the storage and all. i would reccomend this storage to anyone who is looking for storage.
August 15, 2015
Google Public Storage Marcella Jones
Dacia gave me great service. She was very nice and kind. Gave me great service. Very nice facilities
August 2, 2015
Google Public Storage David Ahee
Dacia gave me great. Service. She was very nice and friendly. Loved my rental. Ray was great aswell.
July 27, 2015
Google Public Storage Irene Marie
This was not my first choice as I think they are a bit high. However, I was treated with respect and the place was clean. I appreciate Ms. Teyana she's very professional and informational. Thank you Ms. Teyana!
July 13, 2015
Google Public Storage Gilbert Coleman
I was given great service especially by Ray. My experience with Public Storage exceeded my expectations!
July 10, 2015
Google Public Storage CECE Edwards
Shaneek was GREAT!!! Nice customer service. Pleasant atmosphere. Friendly employees.
July 6, 2015
Google Public Storage srbigbonz
Good Evening: My Sister, Rhonda requested I write a review regard Ray. She expressed Ray displayed great customer service and that she was thoroughly satisfied. It's great to know that there still are folks, that absolutely Love their Jobs. THANK YOU!!!
July 3, 2015
Google Public Storage Samirah Sledge
Jazmin was very helpful. She had a lot of product knowledge which I like. She give me all the info I need and made sure that I understood everything. Also, I was registered at another storage place they cost to much. Not only was the price right. I had did the reserve at 3:49 pm by 4:10 she was calling to set up an appointment. By 5:30 all my belongs we're I the storage unit thanks.
June 18, 2015
Google Public Storage Natalie Cush-Guichard
Thank you Shaneek for taking such great care of me today at Public Storage. The registering process was smooth and seamless. Shaneek is a very pleasant young man and the ladies that he works with are also a pleasure. Thank you everyone!
June 17, 2015
Google Public Storage Darcel Bonner
I totally regret storing my furniture at this Public Storage facility. The facility and the customer service are both horrendous. First, when I initially moved in, my unit had a light fixture but it was missing a light bulb. I requested numerous times that someone put a bulb in the unit. Each time, my requests were met with one excuse after another about why it was not possible at the time. I contacted an onsite manager and she promised me it would be taken care of, but it never happened. Months later, I discovered that most of my belongings were covered with green mold. In order for the insurance company to cover my lost, I have to prove that there is a leak of some kind in the unit, which is difficult to do in the dark! I requested another unit after discovering the mold. I wanted one with a light so that I could thoroughly exam the unit before moving my things into it. The only unit that they were willing to show me was one that was filthy and smelled like urine. It had a really pungent urine odor. I asked if it could be cleaned to rid it of the odor. I was told no, and that all of the units as well as the entire facility smelled like urine. I later spoke to a Mr. Fox who is the property manager. But, he was not much better than the onsite managers. Instead of taking responsibility for the poorly managed facility and "piss poor" customer service, he also made excuses. He blamed renters for the poor condition of the property. He said that the green mold that it growing around the property is really moss and he is working to get it removed. The mold/moss is about 3 to 5 feet high on some of the outside walls of the facility. I wonder how long has he been working to removed it or was he just giving me lip service? He said that they didn't know which units had lights and which ones did not. Why not? Lights in the units are basic things. The only thing that he seemed to want to help with is schedule a move out date. When I made a fuss about his lack of concern, he finally agreed to put a light in my current unit, which should have been done before I moved my things into it! Stay away from this facility. Make sure you choose a storage company that has temperature controlled units and excellent customer service.
June 4, 2015
Google Public Storage Quinetta Green
Briana was so plesent and helpful to me today
June 2, 2015
Google Public Storage casandra johnson
Briana was amazing with customer service . She helped me and my fiancé and for depth she went I would definitely recommend this storage place to others as long as she is there !
May 6, 2015
Google Public Storage Shawn Elliott
Very efficient
May 2, 2015
Google Public Storage Alisha Smith
Great service. Very friendly and professional staff.
May 1, 2015
Google Public Storage Shawn Jorden
Dacia, bri, and teyonna gave me great service. I came into pay my bill. They were smiling and friendly. Had Me laughing. Love making my payments at this location.
April 23, 2015
Google Public Storage Aliya Williams
Public storage is well friendly. The employees at the upper Darby site are so respectful. Chandler was extraordinary customer service provider. I wish that everyone that u come across on everyday life
April 14, 2015
Google Public Storage Vernon Pitts
Great personalities, and wonderful experience.
April 1, 2015
Google Public Storage InDigenous Education
Great people... They took care of me and handeled my affairs quickly
March 13, 2015
Google Public Storage Michael Long
Dacia, teyonna, brii. Came in with my friends to get a storage unit. They were very great. They gave me great service and we're very informed. Would recommend to my friends. They the best.
March 11, 2015
Google Public Storage Katrina Moses
I appreciate everything that they have done for me that helped me out a great deal and my time of need and I would recommend this location to many of my friends and family who may be in need of storage space.
March 10, 2015
Google Public Storage Ebony Love
Adisa was very efficient she did everything in a timely matter definitely recommend this storage place both employees were great and informative
March 5, 2015
Google Public Storage Mia Brown
I came into Public Storage today and was greeted by Bri and Dacia. They were very helpful and friendly in this terrible weather. Thanks for helping me with the move. Great service. And Ray was very funny. Thanks guys
February 13, 2015
Google Public Storage Eric Butts
Dacia, bri, rahmid gave me great service. Love the location. I would recommend.
February 5, 2015
Google Public Storage Kel'li Sherrene
I had A beautiful Experience Today!!.I was stuck moving my things with No help or dolley to get my things in the U-Haul. An employee at this Location named Ray searched 3 floors to find two dolleys and helped me get my precious glasses my Grandmother gave me to the elevator without breaking a single one!!They mean soo much to me...Im truly grateful for that!!..He was like an angel that appeared!!..Great customer service,great attitude,in the FREEZING Cold...That guy needs a raise God bless Him!! I have never had Someone go out of there way like that in a long time...Felt good
February 1, 2015
Google Public Storage Tremayne Ringgold
My experience was great. The staff was friendly and very helpful.
February 1, 2015
Google Public Storage Tom Fratick
Ray took great care of me very courteous and professional
January 30, 2015
Google Public Storage Syheime Wise
I came in today to rent a unit and met Ray and Briana. They were very nice and helpful. Thanks for everything
January 27, 2015
Google Public Storage Ashley Huff
Briana and Dacia Gave great service
January 21, 2015
Google Public Storage Sarah Ascencio
I came into the office to pay my bill and Ray and Bri helped me out. They were very nice and helpful as always. Thanks
January 5, 2015
Google Public Storage Phillip Griffin
Dacia gave me great service. she always had a smile on her face and was always very funny. made me laugh. loved storing at public storage. will recommend
January 4, 2015
Google Public Storage Robin Williams
Dacia and Brianna gave me great customer service. I loved my rental and facilities. They explained everything and very knowledgeable. Love the energy of these two ladies.
December 13, 2014
Google Public Storage saleema king
dacia was very great to me. she showed me around and was very knowledgeable.i love my experience and will recommend this facility.
December 10, 2014
Google Public Storage Ernest Jimenez
Great experience. Marques was great!! Very knowledgeable of my storage that I rented out. Awesome service
December 5, 2014
Google Public Storage Latifa Davis
My experience with public storage made my move a great one!
November 15, 2014
Google Public Storage sky harlem
Excellent service from miss Courtney and miss shonta. The ladies took me step by step so carefully and politely. Love this place.
November 6, 2014
Google Public Storage Darnell Williams
Dacia was very friendly during my rental. She walked me through all my paper work. She has a smile that brighten my day. I love public storage.
October 12, 2014
Google Public Storage LaSheya Wright
Mark was very helpful and I appreciated his service.
October 10, 2014
Google Public Storage lil momma22
Shonta service was very professional. She make sure you get in and out, very polite. Great customer service. Above all excellent
September 24, 2014
Google Public Storage Pamela Cherry
The customer service was excellent. Ray and Shante were amazing...the talked to me with such respect and they both were welcoming. I'm glad to have had my first experience with public storage at this location
September 18, 2014
Google Public Storage aaron pollitt
Shonta was awesome! Friendly and courteous!
September 17, 2014
Google Public Storage Shanika Ross
Marques was very helpful ... great customer service skills. I would definitely refer family & friends to Public Storage for all their storage needs. 😊
September 11, 2014
Public Storage David F Hepner
I had used Public Storage for several years until I had more than $20,000 worth of stuff taken. The thieves cut through bolt leaving my locks untouched. It turns out that none of the units are really safe. There were no cameras to catch the thieves. If you use the place have the locking mechanism modified. The other issue that I had was that the rent went up every 6 months with no improvement in the site.
September 2, 2014
Google Public Storage Ayanna
Great job awesome.service
July 12, 2014
Google Public Storage Alethea Okolo
Loved it Ashley was so nice to me and helped make my move in so easy
July 6, 2014
Google Public Storage gabrielle outlaw
Ashley is the best at her job I'm new at ps and sgr explained everything to mr in detailed
June 30, 2014
Google Public Storage Peter kwon
June 29, 2014
Google Public Storage Akosua N.
Ashley is an excellent property manager. She answered all our questions, and made sure that our move was effortless . Thanks again!
June 28, 2014
Google Public Storage Alicia Britt
Wonderful experience. Ashley was very helpful
June 26, 2014
Google Public Storage Darrell Jones
Ashley took great care of my storage unit needs. I needed two 10X30 units. One had just become vacant and she had another 10X20 that was going to become vacant later today. I told her that I would take it but keep me in mind for an upgrade, because I really needed another 10X30. she called me later in the day and asked me to come by and take care of the paperwork on the other unit. By the time I got there, another 10X30 became available and she had reserved it for me. What a pleasant surprise. Great lady and stands behind her word. I would recommend doing business there anytime.
June 25, 2014
Google Public Storage Aryell Simpkins
Wonderful customer service.associate very knowledgeable. She was very pleasant great experiance
June 24, 2014
Google Public Storage Roxanna Knox
Shonte was very helpful and pleasant and anwersed all my questions
June 22, 2014
Google Public Storage MamaLove1986
Ashley was great gave me my gate code with ease and was very secure doing it
June 22, 2014
Google Public Storage Shannon Muldowney
Ashley was wonderful! Explained everything so well. Awesome! And chandler took care of the bees outside!
June 21, 2014
Google Public Storage jermaine ausby
Shontae and Ashley are very professional and showed me my unit and property was clean they had very up beat attitudes it was a pleasure doing business with ps
June 19, 2014
Google Public Storage Victoria Dupree
Very nice Shonta and Ashley know the business very well.
June 15, 2014
Google Public Storage Elisa Webb
Ashley and shonta was great when I was trying to get in the door they buzzed morning I wasn't pulling on the door handle but eventually I how in and we all laughed about it and it was quick service
June 15, 2014
Google Public Storage Won't He Do It?!
Ashley and shonta were very friendly and helpful today in the office. Their service was excellent. I highly recommend this Public Storage location.
June 13, 2014
Google Public Storage Earl James
Ashley was very courteous and helpful, extraordinarily kind and professional!
June 8, 2014
Google Public Storage Abou Bility
They had a great customer service. Ashley treated me well
June 7, 2014
Google Public Storage Raymond Pinckney
Ashley did an excellent job handling my reservation. She showed me two units and explained all contract details very well. Great Job!
June 6, 2014
Google Public Storage Jazmin Singleton
Ashley was great
June 6, 2014
Google Public Storage Dekota Dandy
ASHELY WAS Very professional and nice and helpful AND UNDERSTANDING
June 4, 2014
Google Public Storage Q Todd
Ashley has great customer service skills when I bought the wrong lock for my storage unit she helped me get the right lock and made it more convenient for me ever body go to Ashley she knows what she's doing I would rate this 10 if it would let me
June 4, 2014
Google Public Storage Joey Williams
Ashley was great nice service
June 3, 2014
Google Public Storage Gary Gardner
Ashley. And Mark did great job
June 3, 2014
Google Public Storage Davida Douglas
Ashley was great very professional enjoyed my stay here
June 3, 2014
Google Public Storage Baba Oumar Barry
Ashley was great very fast customer service
June 3, 2014
Google Public Storage George Gordon
Ashley. Was great and fast customer service
June 3, 2014
Google Public Storage BROTHER COOL8
Ashley was great and great customer service skills was very pleasant and she loves her job I didnt smile until I came in and she greeted me with all smiles
June 1, 2014
Google Public Storage Segalle Phillips
Ashley was wonderful great service she really loves her job
June 1, 2014
Google Public Storage Roxanne Jackson
Has a great experience here love ashley
May 31, 2014
Google Public Storage Leo Jackson
This was my first time using public storage and with the help of Shontae she help guide me and made the situation alot easier for me. The customer service is great here!
May 18, 2014
Google Public Storage Cornell Williams
May 17, 2014
Google Public Storage James Galmore
Marques Customer service was excellent
May 1, 2014
Google Public Storage LEONARD RICHARDSON
Dacia was very helpful...
April 18, 2014
Google Public Storage Chase A
Dacia and Chandler did a good job and gave me great service. Was very informative.
March 15, 2014
Google Public Storage Charmaine Smith
I can say that so far I'm satisfied with they service
December 17, 2013
Google Public Storage Antoinette LaVey Williams (ALaVeyWill)
They don't seem very enthusiastic about their jobs. They office smells of body odor. The units aren't climate controlled; the 1-800 number told me it was. DISAPPOINTED!!!!!! I have higher expectations that fizzled away. They quoted me $23.00 TO START on the phone, that quickly jumped to $75.00, with their forced added on fees once I signed the papers.
November 30, 2013
Google Public Storage chuck Brown
Marcus and Michelle and Nicole are exemplary employees , they all should be commended for there dedication and devotion. Most important is there customer service. I rate them a 4 out of 5.
November 20, 2013
Google Public Storage Stephen Summers
I deal with a few different storage places but the staff here is the best. The facility appears to be well maintained, very clean, and secure.
November 12, 2013
Google Public Storage Alphonso Shockley
Great and friendly staff. I would recommend this place for all your storage needs.
November 12, 2013
Google Public Storage rashidah taylor
I would refer my family to this storAge place. We'll kept and lactation is great.
November 6, 2013
Google Public Storage stephen means jr
Mark and Nicole have been very helpful with reminding me to pay on time which saves me lots of money. I would recommend this public storage to everyone and once again thank you for all of your help.
November 5, 2013
Google Public Storage Jackie Cooleyjr
Great customer service
November 5, 2013
Google Public Storage Michael Benson
Michelle serviced me wonderfully, and completed my transaction in a timely manner.
November 5, 2013
Google Public Storage Lesa
Mark is so awesome he helped me get through a lot of things when I came to public storage one of the guys here was so rude and Mark took care of it for me and every time I have a question he takes care of it for me he's awesome!!!! If you need help he's the guy to go to Mark Mannah.
September 4, 2009
Google Public Storage R G
Pros: The closest around. Cons: Poor customer service. All the storage lockers were broken into and vandalized when I visited. Very scary to see dozens of units broken into. The contract says the owner is not responsible for any theft or break in to your unit for any reason whatsoever, unless you purchase insurance, which of course is very expensive. I thought that was a conflict of interest and I wondered if the owners had not incited the break ins to get people to buy more insurance, so I did not buy a unit. One more thing, people from the homeless shelter next door sleep at the front entrance each evening. That was scary too because they didn't seem to be too friendly.