Public Storage Self-Storage Units at 2700 Grant Ave, Philadelphia, PA

Audrey thank tou for all your help quick and painless!!!!

Audrey was very polite and communicated very well ...

Audrey was a great help thank you!!!!

Audrey and Eric were a great help, speedy & efficient received a Great deal...

Thank you so much Audrey & Public Storage I was in need of a Unit very quickly and I was given a great price and the process was quick and painless… thanks again…

Great help by Audrey from the beginning to the end broke everything down step by step all the rules by time we did anything paper work I highly recommend public storage for your storage need from house stuff to car storage and rv parking spots make sure you see her at the front desk ask for Audrey

Audrey was such a great help I am deaf and she also extremely patient with me she even went out of her way to set the App up on my phone so the gate opens easier for me ..thank you again

Audrey was a great help!

I was very pleased with the service and property upon my visit. I speak a different language and have an accent but we were able to communicate very well, the woman Audrey was very polite and helpful I definitely reccommend this place!

I'm not technically Inclined, Audrey was about to step out of the office when I arrived, yet she stopped everything to assist me. She helped sign me up for the App dk I can have easy access to the property & my account info. She was kind, informative & quick also. I highly recommend this location...😄 She also didn't mind listening to my many stories 😂

pearl and audrey were amazing wonderful customer service n very helpful i recommend this location to everyone !!!

I would give this location 0 , for people who do auction: 1) if you want to get in or get out storage you will wait 20 min to open access gate and they not gonna give temporarily access code 2) stuff left for 50 min so I couldn't leave the place because only they can open the gate 3) Customer service is rude

Like how you can just use your app right from your car to open the gate very convenient and secure, the woman was very nice that was in the office

Service was excellent the women's name was Audrey thank you

Justice and Audrey were awesome!

Ms.Kyara great customer service ! Definitely recommend coming to location great team !

MD pearl was very helpful and great customer service as well Audrey M

Audrey was absolutely thorough with information about a unit I needed to rent. Everything was smooth and easy. Just the way I like things done!

Outstanding service, knowledgeable and polite. Name Mrs. Pearl was the attendant / employee.

Great costumer service by Pearl.

Audrey and Pearl helped us out so much. Made the process simple and efficient!

Audrey and Pearl were the best and easiest to work with.

Thank you very much Audrey you made the experience very simple

I was very pleased with the service and the property. Thank you Audrey!

I had a great experience with Pearl she is so helpful and polite she knows everything there is to know answered all my questions and got me my storage unit in minutes!!

How much is a replacement key?

Audrey and Pearl were very helpful and nice and the property was very clean

Pearl was amazing. She was so kind and so helpful with the move in day!

Pearl & Audrey was very helpful with the time in need for helping me move my trailer. Very professional I really appreciate the help. Will definitely recommend this storage place

Excellent service from Audrey & Pearl very helpful. Walked me around the property allowed me to choose which unit I liked and walked me thru every step very grateful

Thank you to Pearl & Audrey , The customer service was excellent , very professional .

I paid for two climate controll units in total cost be about 650.00 When we got this heavy rain for about six days. I got a call after the first day telling me there is a flood. They only thought I had one unit which I informed them there where two. Only one unit was destroyed. Hugh puddle at my unit door. Water all down the walls. They gave me free plastic and gave me paperwork for a claim. Never brought out fans to try to dry the unit.never brought out mops. Offer me another unit but I had to move everything remind you I have movers move me in. Each day I went back same thing puddles in front of the unit they did nothing to try to make the situation any worse. Will never use them again.

Customer service very very bad

Michelle at the Grant location was very and professional. She went over every detail that we needed to know and answered every question to the best of her knowledge. Very friendly location.

Audrey did a great job expressed excellent customer service

Great experience. Michelle Rodriguez was very helpful, and a pleasure to talk to.

She did an amazing job!! Made the whole process a breeze.

Awesome service!

Brenda was really helpful and I appreciate her help a lot. Thank you for being so kind.

I spoke with Brenda today about billing She was very helpful and deserves more then 5 stars.Great customer service. Thank You

Audrey was very helpful ! Great customer service ! Thank you

Audrey and Brenda were such a great help to me. Awesome , friendly workers. Thanks ladies!

I want to thank Brenda for helping me out yesterday and today with a storage unit she was a very nice person and understanding

It was a great experience Siani was very helpful. Audrey and Susan were great as well. Very friendly staff

Brenda was awesome 🤩 very helpful with getting me the storage that I needed … thanks

Good client service. Thanks for perfect esplanade Brenda.

Had a great experience with Brenda she was very helpful and awesome thanks so much

Friendly service

The lady at the counter was just rude and unprofessional to say the least

Brenda was very helpful the service she provided was 100% the information was helpful I was going to vacate but she helped me and talked me out of it thank you Brenda

Thanks Ron. Great service. Very helpful

I've been with this place for over 2 years, and their quality of service has gone down hill. Rent has also gone up about $100 with little warning.

Melanie is a great person to do business with. Her customer service is always awesome. And very friendly

The staff was very friendly and the whole process was quick and easy.

Melanie was really helpful. She followed up with me when I made a reservation and was so helpful. She explained everything and was really kind. I def recommend Melanie if you need help or have any questions. She is great! She also made the process fast and simple thank you Melanie!

Melanie and Nick were very helpful and nice

Melanie and nick great service

Rented a unit and Ron was great as he got me in and out In no time. Thank you.

I recently had to upgrade to a bigger unit, and your associate Jovan, went above and beyond to accommodate me. He was very polite and even cleaned out the unit before I stored my property.

Melanie was very helpful with getting me the storage that I needed

Melanie From grant was awesome!!!!!

Audewy was great to deal with very professional experience

Audrey was very professional

Melanie did a great job with setting me up and show me the different size storage units. She was very helpful

I reserved a space earlier this week and went to store my items today. Melanie and Audrey were there to make the transaction smooth and easy. I had to upgrade the space due to the fact that the one I reserved was too small. Both ladies were very professional and quick to make everything go fast and explained everything I needed to know. I love the customer service here. Thank you Melanie and Audrey♥️

Storage locker got broken into and they didn’t call us. We found out after seeing that the lock on it didn’t belong to us. They said there’s nothing they can do. Completely unprofessional. Tons of stuff stolen and they did nothing to help us. Completely awful people who said “oh well” They also were rude about it all and uncooperative. Not even apologetic about not letting us know.

Great very kind.

Regina was awesome!! Helped us a lot with out stuff! If you need help just ask Regina!

Regina did a great job helping me out! Thank you so much!

Regina was really helpful.

Place is definitely getting some new touches staff is great and really helpful

Great and amazing work very helpful and wonderful lady

Ron was amazing at helping me with getting my account situated. Best customer service ever !!

Viktoriya, who was filling in at this location today, was wonderful. Even though she was the only person working this day and had many customers to assist, she was extremely patient, kind, and very helpful. She assisted me various times, always with a smile on her face, and did everything she could to help me in any way possible. She made my time at the unit extremely enjoyable!

Thank you Melanie and Ron for the great service.

Melanie was great to work with. Very friendly and professional. The setup was really fast as well.

Needs work done to the place , pot holes all over, and if you don’t mind dust and dirt all over everything you own in the rental garages , manager said for a year now the holes would be taking care of

Diamond was the best ever everything was so smooth and easy would recommend her to anyone looking for storage

Chelsie is an absolute doll!!!! Best person to deal with at Public Storage, 100%. She is so kind and helpful. She does whatever she can to help her customers, I know because she’s helped me and I’ve seen how she interacts with others there. Thank you Chelsie!!!

Chelsie was very professional when I came in to ask for some prices. Her property is kept clean as well. I would reccommend this storage to others!

Chelsie made it very easy and quick to finalize unit!

Went there for boxes and Chelsie was very accommodating . She even helped me carry the boxes to my car. Thank u Chelsie

Awesome experience Chelsie was super helpful with everything!

Never upgrade no lighting...smh

Chelsie was extremely helpful and so cheerful while assisting me with my unit. Definitely will recommend to my friends and family. I'd give 10 stars if I could.

Needed a storage unit last minute and Chelsea helped me with everything I needed. Very knowledgeable. Process was smooth and quick. Thanks again for your help! -Melissa Hoffman

paul take good care of me

Chelsie was great getting me a storage spot. Very knowledgeable and it helped get me in the system with a rental spot in minutes. Nice, clean, and safe area.

Chelsie was very knowledgeable, helpful and friendly. Great experience!

Why wont anyone answer your phone 2700 grant ave pa. Good job

Paul was so awesome! He took really good care of me. I was having such a bad day and he literally made it so much better. I was able to not only upgrade my unit for free but the best price for it. Thank you so much Paul. You define what great customer service is all about!

I brought my 2 young children in and Chelsie was extremely patient with their antics, and even offered them paper to color on. Great service!

Paul and Chelsie were so helpful helping me get a storage unit. Needing a storage unit is stressful but they made it as easy and quick as possible. Will recommend to my friends and family.

Great customer service! Javon thanks for all your help. Clean location, nice safe business area.

Chelsie was great & extremely helpful. She did a great job.

Chelsie gave me outstanding service. She is a master of her craft.

Chelsie is very courteous, helpful and does an excellent job. Will recommend to family and friends.

Chelsie she did her jobs right thank to her I got my public storage okay

Shonda was the most wonderful employee at this site. I had a fire and she helped me out tremedously

Very nice staff. Property is clean and seemed well maintained on the outside. Fair prices.

Amazing experience! Chelsie is the best, and she helped me. Very easy process to do!

Ms Shonda was very helpful and friendly. She knows her job well and goes the extra length to provide the best customer service.

Paul and Chelsie always take good care of me every time I come in there thanks Public storage

My experience at public storage was easy and fast. Paul was very helpful and informative. 👍

Had the best experience here. Paul and Shonda are amazing. They made it easier for me to understand the storage unit process, very patient and also helped me choose the merchandise that I needed for packing materials. I really appreciate the experience of excellent customer service I had here today.

If your moving stuff in , makes sure its under cover b4 you bring it in, whoever works inside has an inside on the burglaries goin on. 3 units were robbed within 2 weeks of moving in.

Chelsie when I walked in I received great service and kindness I always use this storage facility as much as possible great stuff

Shonda was great and very professional at the grant public storage location She helped make getting a storage unit at public storage a very pleasant experience I would give her more than 5 stars if possible grant ave is a great quiet peaceful storage facility with experienced staff the property manage Paul is also very helpful and pleasant as well ! Definitely would recommend getting a unit here hassle free !

Shonda and Paul were really helpful, very polite and respectful. They took the time to make sure I received special attention to ensure I had the right size unit in a very accessible area to make my move very easy. More of your employees should be as helpful. Others should follow their example.

I have no complaints about this place, it’s the second time I rent storage here and both time it’s been nice and easy. I really like the new app where you can open the gate from the app.

Mike and Tracy are always on property and very friendly and helpful

Shonda was very professional and accurate. She explained everything very in great detail

Ceasar, Shonda and Paul are a dynamic trio of honest and efficient customer service reps! I have had my unit for over a year and although the location is now a bit of a hike for me, their friendliness and service is what keeps my loyalty. Although the location is dated, the cleanliness and convenience balances out the esthetics. Five stars :-)

I went today in search of a unit and I am satisfied with the service that Precious offered me. She was very kind and answered all my questions.

Shonda and Paul were amazing! They were attentive and professional. The location is spotless. They went above and beyond to assist us with our unit. I would recommend to anyone who is looking for a storage unit!!!! Thanks Shonda and Paul!!!!!!!!!!!!!!!!!!!!!

Very good Customer service Skills 👍👍👍 She Explained Everything Perfectly 😸 😸. I Would Definitely recommend her for Service thank you .

I went to pay my sister's bill and I received the best customer service from Shonda

Never had a problem

Shonda & Cesar really made it so easy for me .... Best in the business...saved me alotta headaches... 5 stars for both of them

Great services. Down to earth people.

Shonda gave me 5 star service. Friendly, fast, and helpfull. great experience.

Very nice friendly helpful staff they explained everything carefully and the prices are good .It was a pleasure doing business with them

Why do they raise your rent when your renting for long periods?

Hate the fact that you have to get out of your cars to open the gate just to enter and exit

Nice and quick. They arevery helpful and answered any questions that I had. Friendly Staff and Great Service!

Paul, and every other person I have spoken to at this location, has been extremely helpful and professional. I cannot thank them enough for going above and beyond in their dedication to customer service. Without getting too specific, we presented them with a unique situation that required a lot of paperwork and communication to resolve. The did not hesitate to offer their assistance and have been amazing throughout the process. I highly recommend this facility.

The young lady Shonda is the best she is very helpful and organized

Came in today to rent a unit. Paul was a straight forward and explained everything to me about the rental and unit. Had a great experience.

Great price and I feel like my stuff is safe there

She has a positive attitude and knows how to talk to people. Very public oriented and customer friendly! She's a "keeper"!

Came into the office to rent another unit. Paul was nice enough to suggest just transferring to a bigger unit instead of renting two units that way I will save some money. Gladly took him up on the offer and definitely saved money by doing this. Been a customer for a couple months nows and Paul always makes sure I am taken care of. Thank you again Paul.

Melanie was very nice. She was helpful and answered all my questions.

Shonda at the front desk is great she is super nice.I needed help getting into my locker becouse I lost me key and within a couple hours it was taken care of.Great customer service everytime I come here.

Хороший сторадж доступны различные размеры.ваши вещи будут в сохранности.

Getting a storage unit was simple and seamless. A lock that i purchased was waiting for me when i go to my unit for the first time. Happy with the service. My only complaint is that the unit wasn't the cleanest but its an outdoor storage unit so expectations shouldn't necessarily be the highest. Overall i can not complain. Solid price and unit.

Paul is a highly motivated and dedicated professional that does his best to suit the customer's need. As a patron my experience with him have been great because of his honesty and straightforward approach. My experience with his staff have been superb as well. I really appreciate the Grant Public Storage location in particular to how they maintain cleanliness of storage facilitate, so they get my most highest recommendation.

Shonda was great very helpful and courteous

My experience at Public Storage was a great one. Jeremy and Rhonda were courteous and informational to all my needs. Highly recommend this place.

Shonda was very professional and I would refer this place to anyone needing storage

Im very well pleased

Lost my card with the code to the entrance gate and the employees were great and super helpful!

Stephanie and Ms. Shonda were extremely knowledgeable and quickly found a unit for me that suited my needs.

Shonda and Paul have been very helpful for months and years in keeping us up to date on our storage unit and account. We're done with our unit now and Shonda was very helpful in closing out our account. Thanks!

Paul and Reid were two of the most patient, accommodating and helpful people that we have dealt with. They are an asset to Public Storage. Thank you, Paul and Reid. s/ Mitchell Adelman

Shonda and paul did an amazing job at the site. They complement each other so well and keep the property very clean. I recomend anyone coming and storing at this site. 5 stars. They will be missed. Thanks so much... Matthew Edelstein

Shonda is absolutely great. She gave plenty of information and offered many useful products that not only were beneficial to the security of the belongings in storage but also helped with their accessibility. She was knowledgeable about the products, various storage spaces and logistics beyond expectation. A definitive 5-stars without question. Thanks again, Shonda for unparalleled service and representing Public Storage in the most professional manner possible!

Is there a donation bin here?

Paul was great. Paul gave me lots of information and offered me products that would be extremely beneficial to the security of my belongings in storage. Thanks again. Very knowledgeable about all the products and storage space. Thanks Paul.

I have had Units here for over 10 Years. Never any Probmems and The staff is very Professional... We here at GoodFellas Contracting Would Like to give Special THANKS TO (( Shandra )) Who is always looking out for us. Thanks Shandra From Richie Crosley At GoodFellas Contracting

Awesome staff. Paul & Shonda go out of there way to make sure that everything is perfect. They both have an awesome personality and greet you with a smile when you come into the office. Keep up the good work guys and thank you for all you do!

Shonda Is one of the nicest workers here She's always happy and helpful and she also found my keys for me so I owe her one 😁

Never a problem

Long story short I’m going through a really bad break up and I had to leave my apartment in a week so I had one day to find a storage unit. I HIGHLY RECOMMEND PUBLIC STORAGE ESPECIALLY THIS LOCATION THE MANAGER PAUL IS COMPLETELY A GOD SEND I TOOK A WALK THROUGH WENT OVER MY OPTIONS ALL IN 15 minutes. Paul complete knows your stuff and ask me everything I was bringing and you can see it in his head that he was mapping everything like a genius I was completely amazed. He even help me out how to pack my stuff and how to get my items ready ps. I didn’t even think of a sofa cover or moisture beads so my stuff won’t get mildewed. He thought of everything I’m telling you guys you have to go to Paul for your needs he’ll take good care of you I promise. I Will forever use public storage for all my storing needs

Awesome service by Paul

Love this place, they are so nice and they go to the extreme to take care of their customers. i thought i was locked in because I was inside the gate after 9pm and they helped me by coming to let me out. Everytime I am here weather to pay the bill or check something I am always greeted with a smile and kindness. I highly recommend this location. :-) They are always busy helping someone but they have never been to busy to help me with anything I may need.

Came to the property today to rent a unit. Paul was great and made sure I was in the right size unit. Thank you for the help

The people here are great

We came to this location today(1/12/2020) and were helped by an extremely professional and pleasant young lady whose name is Ashley. My Mother was very nervous and uneasy with having to rent a storage unit for the 1st time in her life. Ashley instantly and completely put her at ease and made the transaction an easy and pleasant one! She is an asset to your organization and I felt it necessary to post as such. Thank you Ashley for making my Mother feel comfortable and best of luck in your future endeavors.

The place is clean and the people are nice

Ty was great was able to help me in a quickly manner and fully explained everything that I needed to know.

Great experience here

Sorry to leave my people they were awesome the best

I love the fact that the girl in the office keeps calling to remind me of my bill

Staff is great and the place is clean and secure,I recommend them!

Disappointed that you now rent month to month, when I first started renting, they pro rated if you ended your rental.

What an easy transaction! Iris was very efficient and Shonda even called before we came to introduce herself! Space was clean and easy to access. I highly recommend the property and the team.

This place has the best staff. Everyone here is really great, they call ahead to remind so you won't be charged a late fee. Lots of storage units available in various sizes. Less expensive than all of the other storage companies in the area.

Shonda was very helpful and courteous

The people here are great

Me gusta este lugar pork son muy amables

Convenient, but pricey for their smaller sizes

Paul took care of my storage need. Was smiling when I came in and was very polite when i was asking questions. Would recommend this place if you need storage.

Was an awful experience renting from them. Prices go up every month and units have cielings that are falling apart. Don't give them your business.

From the time I walk in til the time i walked out I was giving the best service ever, from every detail and all the information I needed, I know my items will be safe at this location

I went yesterday to rent a storage unit. I was greeted by Shonda and she made the entire process such a pleasure. She pointed out the sales that were going on at the time and then showed me to the unit to make sure it fit my needs. Shonda was very professional, answered all my questions, filling out paperwork was a breeze and in no time we were putting things away in the unit. Everything was very clean and tidy at the Grant Avenue location in Philadelphia. If this area fits your needs do not hesitate to go and see Shonda.

I really would give this location a rating of one star because of a customer service representative named Paul. He was extremely unprofessional and extremely disrespectful!!! he was so disrespectful that this almost became a physical confrontation!!! BUT Iris and today with the help of Shonda went above and beyond to make sure the situation was fixed and rectified and most importantly to make sure I was happy as a customer. Iris thank you for your help and you are a definite asset to Public Storage!!! Shonda thank you for taking the time to make sure I was happy!!

No bathroom or Running water

Ok

Big place

Fantastic customer service from Shonda. Made the process fast and painless.

Shonda was very friendly and professional and took her time to answer all of my questions.

I have dealt with this location for years. The employees are great if I need anything. They are right there. They also always call with reminders so everything stays up to date. Over many years I have dealt with other places.By far this location and the people who run it are Awesome. Philadelphia on Grant Avenue. Thanks Richie. P.S. We have had units there now for over 6 years

Great location. Easy access drive right up and unload. Safe. Just wish you could drive up and swipe key or enter code instead of getting out of your vehicle.

Great service, awesome staff

My husband Gary Hawkins was very impressed with the service the young ladies helped him a lot this was a first time renting a storage space. Thank you Imes & Shonda

We got a unit today and Shannon was very helpful and polite. She was very honest about the rates and details about the unit. She also allowed us to view the room before purchase.

I was treated very well with the greatest respect. Was advised that the storage unit I thought was big for what I needed was to small and was shown one that would meet my needs.

Great loving people took really good care of me explained everything thing down to the littlest details I’m really satisfied with my decision on storing my belongings in this facility

Rented a storage unit from Shonda. She was extremely friendly and knowledgeable. Would definitely deal with her again.

Worst storage facility. They don't work with you AT ALL! Quick to put your items in for AUCTION if your late! They don't except partial payments if your having a hard time! Bottom line if you can avoid putting your stuff in storage DO So! Trust me! They always changing the fees on you. I would give them no stars if I could. Trust me you would want to contact a lawyer contract has to be illegal.

For a fairly recent structure, not well insulated - damp and insulation constantly flakes off ceiling causing a real mess and possible health hazard. My rent started at 160, was raised in 6mos to 200 and is presently 350, 3 years later. Staff have been ok the few times I've dealt with them but the issues I'm describing are not within their control. Leaving soon.

Friendly Staff!

I went there today and they took there time to help me find the right space for me , i was there over 30 min lol a guy name Paul was supper helpful making sure I got the right parking for my car , shonda it's a cool lady she explain to me how secured the place was so I felt very relax when I left my car there , I ask there names so I can leave a good review because they deserved it and if people left more positive feedback we can encourage them to keep doing great work thanks guys I'm still bringing coffees next time I come in :)

Shannon and Shonda gave me a wonderful experience at Grant ave. They treated me with respect and gave me great information. I would reccomend this storage on Grant to all my friends. Thanks again girls for the amazing experience.

Ms shonda helped me out alot and showed great service showing me my storage unit and was very nice while purchasing it ...

Clean good people

The staff and property at Grant Ave is better than Disney World

Paul was prompt and excellent with assisting me with my new storage unit! Extremely professional and honest if he didn't have an answer he figured it out and got right back to me!

Been a customer of Public Storage for a long time now and everytime I am there the staff is always so nice and helpful. They have made the experience a great one and I am glad that I stored at this property.

Overall a great experience from beginning to end. I didn’t know anything about the units but Tyheed and Paul went above and beyond to make sure I found the right one and answered all my questions. I would definitely recommend it to my friends and family.

Shonda is a wonderful service representative. She knows her job and offers her customers excellent service.

Went to pay my at this property and the staff was very friendly. They also made sure that I was taken care of with the current unit I have at a different property.

I appreciate the professionalism and excellent customer service. Every month i receive a courtesy call reminding me of my mother-in-laws payment

Came in earlier today with my daughter to rent a unit. Paul, Alex and Ty were very friendly and made sure the unit I rented worked well. They even took time to explain to me how I should stack the unit. By doing this I ended up spending less than I orginally thought I would. Thanks again to the associate's at that property. You made my experience an excellent one.

Paul and ty were very helpful, thank you for service

I went with my sister so she could get a unit and I must admit the staff here was great. They were very courteous and helped her get the right size unit. I would recommend this place to anyone who needs storage

Great service and glad I came here. Paul and Shonda were great and always nice every time I came into the property. Would recommend this property to my friends

Shonda has been such a big help to me every time I've had a problem at public storage on Grant Ave. She's been awesome and very professional and respectful. Not only has she helped me once or twice, it's been many. Lol. Thank you so much!

Was at the public storage the other day and saw shonda about a unit. Never rented a unit before in the past but she made sure I knew everything about it and what I would need to store my items. Would recommend to my friends.

Why did I see a ton of rat droppings / poop in my unit? This is disgusting and I'm not the first one!

Price goes up every couple of.months

Paul was great. Very happy with the service and greatly appreciated their help with the rental process. Would recommend this facility to anyone looking for storage.

How expensive is it

Friendly staff (Paul & Shonda), clean unit, very accommodating.

Good month-to-month rate, Quick signup, secure facility, easy access, and Ty helped us get set up without incident. Exactly what we were looking for ...

It's a great place..I would recommend it to anyone..The young lady that helped me..Shonda was very nice and helpful she showed me the correct size storage room and was very explanatory about how the storage system works.

Needed for people..

Great staff! Fair prices and very secure facility.

Tyheed was very helpful and very polite to me and my brother. Very professional. Showed us around and went above and beyond.

Awesome location. Paul was the absolute best manager that I have ever spoken with. Went out of his way to help us since he didn’t have the size we needed. The entire staff was very warm and friendly. Great location. Great service

Excellent service, the staff is extremely helpful.

Very friendly and helpful.

My Rep , Paul, Was Awesome!! Professional, informative & patient!! When I’m not in the know, I have a ton of questions & he answered them all!! I would definitely use Public Storage Again & will refer others!!

Shonda & Ty was awesome from the moment we reserved our unit. Shonda took care of everything we needed.

Front desk staff are very friendly (Iris and Shonda) and helpful. Property is clean and well cared for.

Good place with great front desk people

Better than Oxford and Levick st. Go to this one if you need storage.

Paul is very knowledgeable and very pleasurable to work with. Facility is well lit and property is locked at night. Highly recommend this busiess.

Love the smooth transition of the paperwork and the politeness of the staff..

A GREAT experience moving my belonging into this facility. Shonda and Paul were so helpful and friendly! They made the stressful move so much easier to deal with.

Went in to see a parking space. Shonda not only took the time to show me but also answered all of my questions. She was very polite and happy. Then when I went back a week later she was more than happy to show me the spot again and helped me make my decision. Had the spot rented in less than 10 min. Highly recommend Shonda and this Public Storage to anyone who needs indoor or outdoor storage.

Paul was extremely helpful with setting me up for a new rental. His knowledge of the computer system made my experience much more pleasant than the one I had at the green competitor.

Good and safe place to store stuff at.

Tyheed was very professional. Great service. Would recommend the place to anyone interested in storage facilities.

Tyheed , good works!

Great customer service! The staff was very helpful during the move in and out period. I recommend!

Hey shonda and ty was the best, they stood open to insure that I had storage due to my situation.

The set up was easy. What they didn't mention when I called them is that you need a lock at registration (even though I had nothing in there yet) or you have to buy theirs for $20. It would've been nice to know that ahead of time. Staff was helpful but I can't speak on the unit over time because it's only been 2 days. Will see how well things store and how helpful the staff will be if an issue arises.

Comodo,barato

This place is infested & loaded with all kinds of pests and rodents. They should be reported with all of what's going on in here. The day I removed my belongings and brought them to my new residence I found mouse turd droppings/mess in my boxes and they had a very disgusting and foul smell! The entire facility's seems to have a pest control problem among other lot storage rooms as well. Other customers there have told me they were removing their property for the same reasons. This is disgraceful and inexcusable for a reputable company

Tyheed was the most helpful!! Thank you so much!!

The young men (Tyheed & Paul) at the desk were a great help and very friendly 🤗🤗 will be recommending this place.

The public storage at Grant was great. Tyheed and Paul had the outmost respect and answered all my questions and set everything up for me, they were very professional and made me feel very welcome. I’m glad I chose to come to this location and I would highly recommend

Nice place for storage. 4 stars because of gates - can’t open them remotely

I rented here. Someone tried breaking into my unit. Key got stuck in there and they told me on my move out day I had to wait for district manager who is a complete moron. The staff there tried to help but I was so bothered. They told me I have to pay for a locksmith and somehow get the lock off. Do yourself a favor. Find someone else unless you like the trouble.

My husband and I made the reservation online, when we arrived at the site we were taken care of by Shonda and Ty, they were very kind, nice people, Shonda explained everything to us with details, I hope everything goes well with this place, as it was with the excellent customer service.

best service i have ever recieved from any store. Shonda and ty were amazing and extremly helpful.

Nicole and Tyheed were extremely helpful and pleasant, they offered everything I could need to move. I would highly recommend using this facility

Just getting started here, seems like a decent place. I don't like the fees or high priced locks, but otherwise ok. Tyheed and Nicole were a charm to work with.

My first time got the stroage unit for my car. 10×20 is little bit tight but anything else was great. Crews are really nice.

Nicole and Tyheed are the greatest employees at public storage ever!!!

I came in with my fiancé to rent a unit and I must say Tyheed's customer service was truly exceptional. Quality customer service is rare these days, but I was so pleased and impressed with how concise, friendly, and efficient he was. I would recommend this location, absolutely!

Seems dirty to me. No friendly smiles or willing to help a customers feel like they are doing a great idea to store with them.

Only down side hard to get out

Nicole was very helpful and informative

Don't store your belongings here. Over priced and the corporation will rip you off any chance they get. This grant ave location has a mice problem. I had $450 work of items destroyed by mice. The public storage insurance only give out $150 for mice damage. The employees at this location are nice enough, but don't let them fool you. Public Storage is yet another heartless corporation designed to make money hand over fist. (FYI - I never leave reviews on google but felt compelled to warn everyone else to stay away)

Sketchy.

Quick and reliable service, great customer service. Took me 15 mins to get the unit with awesome promotion price

Paul was a life saver he was great and to the point and helpful

Excellent customer service. Very friendly and knows there product.

Great staff. Covenient. Better pricing than the rest.

Paul was very helpful in assisting me with getting my unit, helping me feel very comfortable with using storage asst the facility in Grant Ave

Paul and Rose are great. Walked in an out got check out fast. Will definitely be using public storage in the future when necessary.

Rose was great!!!

Came in looking for a unit and saw Rose. She was very helpful and polite. Answered all of my questions. Definitely would recommend seeing Rose if you're looking into getting a storage unit.

Great Service, friendly and helpful people. They notice the lock not on my unit and called to make sure everything was okay.... I am glad they were looking out for me....

Selena was a great help today good and Paul

Rose was awesome and extremely helpful. Saved me money and was really courteous and professional. I would definitely recommend this location.

I was moving back from Orlando and property manager Paul made a point to call and check in and wished safe travels. The morning of, Rose called me and was able to save me a lot of money on my unit. Rose was personable, thorough, and just amazing! I would highly recommend this property if you are looking to store your items. Thank you Public Storage Grant Ave!

Paul was very helpful and went out of his way to make the rental easy and smooth. I would definitely recommend and use again.

I come to this office often to pay my rent. Rose and Paul are always so nice and easy to deal with. Good customer service is hard to find but those 2 know how to treat their customers right.

Rose and Cindy were the best staff members to treat us with love and the upmost respect. They went above and beyond to satisfy our needs. They definitely deserve a raise your their hard work and determination to help out customers.

I love Rose. She was very friendly and helpful. If I could rate her a 10..I would.

I had rented a parking space but within that month needed to leave because I needed a bigger lot. They were able to grab a spot for me within a couple weeks that just opened up. They were aces!

Best experience I've had throughout my entire moving experience! Diane was so helpful! Thank you so much!

Great service, very affordable.

Not very friendly. Evidence of rats and mice within the unit. Stains all over the unit floor. Fireproofing on ceiling is constantly flaking and falling off which gets all over the place. Then the mice and rates use the soft material to make nests. They raise the rates by 20 dollars every 6 months and hope that you won't move out.

Wonderful experience. Cindy was very helpful in helping me decide what size unit I needed and what supplies i needed including boxes. Very courteous and understanding.

Costumer service was GREAT !! Would recommend to a friend ..

I have to say, Rose has been the most professional and helpful woman I have the privilege to deal with. I have had my own buisness for 20 years, I would steal her in a heart beat to work for me. Her value can not be measured in our industry.!! Thankyou.!!

Great service

I've been renting a unit for almost 2 years and have experienced nothing but exceptional service. I'd especially like to thank Rose for always taking care of my needs in a productive and rapid manner. She truly is an asset to the Public Storage team!

Excellent customer service. Rose was very pleasant and helpful. I would highly recommend this place to anyone of my friends or family! Great job guys.

Paul was amazing he showed us exactly what we needed for all of our moving needs. The prices were unbelievably cheap and the staff was all around great!!! Thank you

Friendly, kind, always on top of helping customers. Nothing but good things. Thank you for a good experience Rose! 🌹

Meghan and Rose great job very helpful

Very good place, very nice people working in there. I would recommend it for everyone.

Great service! Highly recommend them if you need storage.

What a great service. Staff are incredible especially Rose, she is super friendly and too helpful. Bottom line, I like the experience there.

I went to this location to check price and go to some where else and check. I went there and met Rose she provided a great customer service and personal interest to show different sizes of storage and pricing. I changed my mind to go to another place. She is awesome person to handle this kind of business. I am so happy and satisfied that I shared my experience to my family members and friends. Rose is a star.

Great customer service at this Location, Paul did a great job

Great place. Very professional despite the damage done one month ago.

I came to public storage grant and had Rose help me rent out a unit. She was so helpful with all of the questions I had and was super nice. I would definitely recommend coming to this location and asking for her.

Rose was extremely helpful even though their Internet was down! She got everything set for our new unit with no problem!

Rose, she is an awesome personel, very insightful, helpful, exceeds customer expectations and knows her job. I strongly believe she is the reason this location is doing very well. I am more than pleased with her knowledge of her job and her zeal to help every customer. Thank you Rose.!

great service, down to earth staff and I enjoyed the experience!

Ms ROSE!!! Is the truth! Awesome customer service! If I ever needed storage again, I'd definitely use Grant ave

Rose was very polite, and help to me. She has a great personality and made me recommended few friends that were looking for storage. she help me explain every detail in understanding how the storage works. I will give her a five star for a job well done

They are awesome and very nice people.

Rose is the best I rent and so does my mother always friendly and has a smile she takes good care of the customer s number one in my book

They are the best

Great service A+++++++ Rose is the best

She's a very professional lady and we love her

Rose was great she help us get a unit was very kind and sweet

Stayed there 6 months Dianne and Rosie super sweet and helpful. Reasonable rates clean property good customer service.

I store my stuff here. They have a nice setup and helpful staff

Diane and Rose are good customer service people and management they keep the storage company clean and safe

Diane and Nicolas are very professional

Rented three units it went real smooth, they looks great!

Kori was super helpful, as she got us into our unit very quickly. Bravo!

Very simple, nice, forthcoming people!

Best place to store anything or work. Good prices and the customer service is the best i ever experienced.

Always coming back for more storage space. Thanks Dianne.

Great experience here and awesome super friendly staff. Very helpful and flexible with the customers. Also large units and you can drive right up to your unit. 5 stars!

Always used this location, convenient, clean and friendly customer service. See ya in few months....👍☺

Lakeisha was very professional and friendly.

I had a wonderful experience with this company and they really helped me when it came to meeting my needs . I am very pleased with my stay and I would recommend anyone to use them if they need a storage place . Thanks public storage for all of your help : )

All of the employees at this location are extremely polite and helpful. Ceria was so accommodating. She helped me find a unit that was just the right size and answered all my questions. I am very pleased with the services I received at this public storage location and highly recommend this public storage to anyone who is looking for space

Perfect

Cait and Dianne provided excellent customer service. They helped me find the box I was looking and helped me figure out what is the best possible way to ship the items I was looking for. I love the service here!!!!

Easy n cheap...staff was very helpful

Very pleased with the service! I was shown box sizes which was great because the one I reserved would have been too small. Very friendly!!

Great service. Employees very resourceful. Employee Jodi

Dianne and Caitlin were terrific in handling my situation. They provide the best customer service. I had a great experience with them.

Sierra was great and very helpful!

We have been dealing with Diane for a long time. Siera and she was very helpful. They are always nice and helpful