Public Storage Self-Storage Units at 9559 Academy Rd, Philadelphia, PA

I had a reservation at the academy location. Spoke to Eric he attended my Father and I showed us the unit. The paperwork was easy he explained everything with detailed. Very professional and was very patient and courteous. I would recommend this location to anyone. Five stars to Eric great employee

Academy Road Public Storage location outstanding. Ron is the best!! I have been here for a little over a year. Location is very new - was new when I started here. Extremely well run, its clean and I feel very comfortable knowing it's secure. Highly recommend.

Ron was super professional and made the booking process super easy! Thankful for his support. Facility was also very clean!

The attendee Ron was very peasant and helpful with the process.

Eric was such a big job for me today and he was such a big help. Thank you for having Eric here. He Always have a smile on his face and also thanks to Ron he was such a big help.

Mr. Eric is wonderful assisting man.

Great service from Ron as he helped me out with fee and just recommend this facility and Ron. Thank you.

Had a couple questions about my unit and rent. As soon as I entered the door Eric was already ready to help me. Helped me right away, answered all my question. If you need any help or have any questions, Eric is your guy.

Eric went above and beyond his job, he did n excellent job, thank you. Ps I give him 10 stars

Ron at Public Storage on Academy Rd was so helpful and informational today being our first time ever getting a storage unit.

The best services i ever receive in storage rental from Ron and Eric very polite and nice . .

Great place to have a unit. Eric was phenomenal and very informative.

This location is great! Eric answered all my questions over the phone. I met Ron in person to check out the unit before committing and he was very patient and helpful, showing me several units before finally making my decision. I’m very happy with the service and will recommend this location to everyone!

This place is very awesome the workers are amazing and they help you with everything you need very patient and pleasant. Thank you so much Eric for being patient with me with all my needs.

Great Service! Ron allowed and helped my step son get his work tools out even tho I owed money. My step son needed them to work. Ron is a great help! Thank Heavens he was there!

Eric was very knowledgeable and helpful.

I decided to go Public Storage, best decision. I met with Ron. He answered all my questions & concerns. Ron was polite, professional, and very helpful. Thank you! Also, location is well maintained and secured.

Ron had amazing customer service today when I went in. Everything was explained very clearly and even walked to multiple storage units to show me sizes. We need more customer service people like him in this crazy world. Thankyou again Ron

Personable and knowledgeable, Eric

Eric did a great job. Made everything easy for us to do. We are very pleased with our unit Thank you

Very good idea with a storage spaces. That’s my first experience, and I’m really happy that I found this location. Administrator Eric, was very helpful! Thank you very much for so high quality of service!!!

Great service from Ron greatly recomend coming here

Spoke with Ron there, who was trying to help me with a matter oj my storage bill. He was very professional, and tried to help me. I have some options now to decide, thanks to him. Thanks, Ron.

Eric, the Manager, very helpful in correcting an error I made w my storage application.

Ron really helped me out !! Answered all my questions and helped me with the pricing of the unit. He’s very honest and will not feed you anything that’s not true. Great guy definitely recommend this place ! Look for Ron!

Eric has been great! Good customer service etiquette.

Reposting as I posted to the wrong location before. Shout out to Ron who helped me several times today!! Ron’s the best. Thanks for the great customer service!! Definitely recommend this location for any storage needs.

See Ron, Black people do write reviews. It was my first time moving into my storage unit. The move was so-so. There was an oversized moving truck blocking the doorway without consideration of others. The attendant, Ron, upon request, asked them to move up to allow entry, which was appreciated. In the end, I went to the office to ask questions regarding the unit and was asked by Ron to do a review. He expressed to my spouse while moving that he had an irritable day, which showed tremendously. Ron then asked if I could give a review. I agreed, out of kindness but Ron then continued and said, “Well, you can if you like because black people don't write reviews.” I was appalled and felt disrespected by his micro-aggression!! My daughter and I undoubtedly heard the same thing. When Ron saw my low star post, he called me and asked if I could change it to a 4. Not! I informed Ron of his micro-aggression, which he denied and did not apologize if it’s what I heard because he’s “not” racist. So see Ron- Black people do write reviews. I appreciated Ron’s assistance, though his personality was apathetic, but I wouldn’t recommend this facility simply because of.

Great Service🥳

I’m grateful for Ron to help me how to fixe the lock from my storage ! Was very nice of him to left his job to attend my needs ! I’m really appreciate! Angela

Eric was top notch in his services to me. He is highly professional.

My wife and I went in and Eric was very nice and patient in explaining the payment process and the leasing agreement. Eric is a great person with good customer service. Great, calm and easy process. Thanks Eric 👍

Thank you so much Eric, I’m in the process of relocating and I’ve been so stressed out until speaking to Eric. He helped me with all my needs. Relocating thanks to Eric has been a breeze. Ask for him!

I had a fantastic experience at the storage unit place thanks to the exceptional service provided by the storage unit manager, Ron. The facility was clean, secure, and well-maintained, and Ron went above and beyond to ensure my storage needs were met. His professionalism, attention to detail, and friendly demeanor made the entire process smooth and stress-free. I highly recommend this facility for anyone in need of storage solutions. Thank you, Ron, for your outstanding service!

Long time customer of the ByBerry Rd. location. Just wanted to thank Ron Roberts for continuing his excellent customer service. He has been missed for sure. Always makes hisself available to help and makes you feel valued.

All around solid spot. Everyone there has always been helpful and the last couple times I’ve required assistance, Eric has helped me tremndously.

Both Ron and Eric were very helpful. They help us with all our needs and took time to make sure we had everyone taken care of. We needed help finding a space, setting up our account, and setting up the PS app. They went out of their way to answer our questions and that we were all taken care of. I recommend them and this property, thank you so much.

Eric and Ron took great care of me. They were patient, efficient, and explained everything to me and made signing up a breeze.

Ron and Eric provided amazing customer service. They worked with me when times are tough and I am beyond grateful! Definitely the go-to place!!

Ron is an amazing manager and the property is very clean.

Ron is one of the greatest property managers I know. He is very passionate about his job and works hard to maintain the property. Ron has always been nothing but polite, kind and helpful to any and all customers. If you need a safe place to store your things, make sure to go and ask for Ron!

big shout out to Eric at the store lost my cell phone and with his help. I was able to find it much love to these guys and shout out to Ron gold stars all around for his gentleman.

The staff is very helpful and understanding of my needs They are always willing to assist me with the best results.

Our experience with Public Storage on Academy Road was definitely a positive one. The employee's, Ron and Eric were extremely helpful and pleasant to deal with. The facility was very clean and bright. They offer several sizes of storage units. All are fairly priced. I would, definitely recommend them to anyone in the need of storage.

Great service from Ron and Eric and highly recommend this location.

It's a clean business, and the hallways are a little bit wider than your other storage facilities. It's also a different setup then your most storage facilities.

Ron was amazing! Great employee!

Awesome service!