Public Storage Self-Storage Units at 1107 Goethals Road North, Staten Island, NY

I hate this place with a burning passion management is terrible. It’s just so inconvenient to get in the door and get a cart that isn’t locked up. Carts are hard to find and the last two times I went the elevator didn’t work. You’re lucky if someone is at the front desk to help you. Management doesn’t return voicemails either. Not to mention they raised my rate 25% in less than 6 months of my unit rental.

Hi, so my name is Angelo and my father had rented out a unit in the Staten Island, veterans road- this facility had ask a price of $120 for a medium sized unit monthly. Which was agreed on the renting/purchasing date, and was paid from my father. We rented this unit out for approximately 3 months and the day of the 1st ( for the 4th month) we had moved out my things before closing time. But I did not take the lock as I thought it was their lock and they would just change the lock that day or one of the following days to come. As they gave us about a month to pay for late fees without touching the locker or my belonging’s in this locker from what I experienced on the 3rd month, but I did not put two and two together till after all of this. So why not let us take our things out on the 1st of the month before the day end’s? I came back a few days later as my father received an email regarding payments for the storage unit he said I had to go return the keys and when I did the employee (which I do not remember her name) had said even though I took my things out on the 1st of the month I still had to pay rent for the whole month. This I did not understand so I called my father to have her explain to him. My father denied paying that month as we were not going to be using it for another whole month, but just to take our belonging’s out the 1st of the month before the day ended. They said if we did not pay it would be sent to collections. So we denied and truth be told they did indeed send it to collections. For a fee’s of $140+ for non payment of a month plus initial “late fee’s“ we were not intending nor intended to use. Please be careful for these scamming people and be aware of these people with no decency for costumer service. I DO NOT RECOMMEND RENTING A UNIT A THIS FACILITY OR THIS COMPANY EVER. PLEASE DONT EASTE YOUR TIME NOR MONEY HERE!

Great job Hector!

The employee named melissa who works here was excellent and very helpfull , Ashby question was answered and problems were solved

Melissa was great!!! She explained everything very well and was very kind and professional. Excellent customer services. Thank you.

John was very helpful finding the right unit for me, great customer service, highly recommend his service.

Melissa and Raffiella were great! Melissa was helpful and made the move in easy. They both answered my questions and I recommend renting here. Ask for Melissa or Raffiella

Rented my unit today with Melissa and Raffiella both ladies were very helpful and answered my questions. I’m very satisfied.

Raffiella and Melissa are always helpful and happy to help and go out of there way to help me out. I definitely recommend renting at this facility.

Thank you melissa and raffilla for all your help today

I went in to get some more information on the storage and the employees were very helpful and super friendly!!

Dealt with John, he was very helpful, professional and overall a great person. John got right to it and found me the perfect unit. Would give 10 stars if I could!

Went into public storage last week needed to rent a unit … since I’m moving out of my house and down sizing I needed a nice storage unit the property manager John was able to give me a tour and show me all my options that were available he did a great job and I am very satisfied with my purchase will highly recommend this place!!!

I walked into public storage on the goethals road. I felt very welcomed coming into this facility. I was looking for moving supplies i found a great bunch of different sizes boxes and moving supplies to buy i wanted to say thank you to melissa for helping me yesterday. Helping me figuring out what i would need for this big move to Arizona would highly recommend for moving supplies!

John & Melissa were so helpful! They were so patient and answered all of my MANY questions! Thanks Guys!

John at the front desk went above and beyond with his great customer service! Talked me through all the rates and helped me pick out the right size unit for my needs. Highly recommend asking for john when you go!

I contacted this facility and spoke with an employee by the name of Rafiella. She was so sophisticated, pleasant, and exuded exceptional customer service. She listened to my needs, throughly answered every question that I asked, and helped me get exactly what I was looking for. I would HIGHLY recommend this location to anyone for their storage needs.

Done like no others. The customer service I received from Melissa was fantastic ! She made it easy to purchase all the moving supplies i needed ! Definitely recommend

THANK YOU Melissa for all your help and assistance would highly recommend

Melissa has been so very helpful & courteous in helping me resolve any payment issues. She is a valuable asset to your company and to your clients. She deserves more than 5 stars.

Melissa. Very helpful with my new needs

I called to get some information about a unit and the young lady by the name of Raffiella was extremely kind, helpful and professional. I wasn't sure of what size unit I may need but she helped out in every way possible. I wish all of my phone call experiences were like this one. Thank you Raffiella for your dedicated hardwork.

Very nice 👍🏻

I moved to a smaller apartment and needed a place to store my furniture, this location was convenient, clean, spacious. Pros: The facilities and grounds are always clear of debris. There is camera on premises, a gated door and cameras around the area. It also has central air, wide doors and hallways. Cons: The storage monthly pricing is expensive.

I LOVE ya,ll thank you and God bless ye,ll All.

Came in today needing help to find a unit for my motorcycle and Yasmin was very welcoming with smiles and really helpful. Thank you so much would recommend my friends & family if they need a space

The manager wanted me to register a vehicle i wanted to store. I have title and insurance. Nobody else gave me that problem.

Came in with questions about renting a unit since I'm moving out of town in a few months. Melissa was very knowledgeable, kind and helpful. She showed me a few units and gave great advice. I would definitely recommend anyone inquiring about storing here to ask for Melissa.

THE STAFF IS WONDERFUL! THE RATING FOR THEM IS 5 STARS! The poor rating is due to how high the price will jump on you after your initial opening special. It was around $200 for the first two months and then jumped to $329! Not quite doubled but that was shocking and isn't worth the money any longer than absolutely necessary.

Only had the unit got a few months and went from 150 to 250 dollars in the matter of 4 months. They will raise your rent up every month. They had lights in the storage unit and decided to just cut the electric to them. The manager is insanely nasty and rude. Just go to cube smart, it’s much nicer and very clean

No property manager no call backs I was very dissatisfied you have to use an app that was a little confusing I think they could do a lot better

Competent, courteous, careful.

Non working elevator, staff rarely around, charges keep going up now over $200. Will never use them again and never refer anyone to go there

Horrible service!! Unfortunately I had a unit there for way longer than I should. Past employees and current are nasty and not helpful. There is no place to throw out garbage. There is no assigned parking spaces for you when your visiting your unit. You must park along the gate putting stuff risk your car of being hit as other cars turn the corner. The elevator is always out of service and you have to walk around the whole unit use the only elevator that was working or walk up and down the stairs with boxes , do not believe that it’s climate controlled because that’s a lie - in the summer you will die of the heat and the freezing in the winter. There are mice traps all over and I found mice droppings in boxes of mine and had to throw out a lot of things. Don’t waste your $!!!

Pleasant .Easy to deal with

Sidney was great, helpful and made my move easy.

Sidney is a great asset to the company she was extremely helpful and answered all of my questions. I would recommend her and this facility to all of my friends and family. Come see Sidney !!!!

Sidney was so kind and knowledgeable. Walked me through every step of my renting process. She knew her way around storage units. She had awesome customer service and made me feel great about renting with public storage.

I had the best employee help me that I ever had work their her name was (sidney) she knew where everything was I was in a rush she was able to get me in and out right away before they closed get all my paper work done very fast and easy she was a sweetheart and very pretty 🤩 best employee yet ask for sidney!!!!!!!!!!

The experience was great. Sidney was absolutely pleasant and fantastic.

Casey was the staff assigned for this day and she was impeccable. She was so accommodating and extensive in going through the contract and the ins and outs of storage rental. She looks professional. She’s definitely an asset to the team. I would honestly say that I hope she gets a promotion if the situation arises.

Great service from kartiria

KATIRIA PROVIDED US WITH GREAT PROFESSIONAL SERVICE VERY HELPFUL WITH ALL OUR QUESTIONS

Emmil was beyond helpful & gave awesome customer service. There should be more employees like him there. It was the first time I went to my storage unit & saw someone scanning the floors & making sure everything was going well. The floors were kept clean as were the grounds. Great place to store your belongings! Update after having another great experience with Public storage! Katiria was beyond kind & helpful with an issue I was having with my unit after I left. The customer service she gave was wonderful & saved the day! Public storage should have more employees like her & Emmil

Katiria is always so helpful and understanding never gives me a hard time

Thank you Katiria for always being so professional and helpful!

Work debris left in the office area as well as the walkway outside that is on there property. You got to track down the agent to get a wagon to move your property. I also meant that the clothes clothes out of storage unit and it was not an agent there, so another words I got inconvenience because Public Storage is too cheap to pay for another employee to be there.

Katiria provided excellent service very informative and pleasant

I have only great things to say about this location especially compared to other locations I've rented in. Katirina, the property attendant has been so helpful and a pleasure to work with. The location is perfectly convenient whether coming from Brooklyn or NJ. I strongly recommend this location to anyone seeking storage in Staten Island or nearby.

I recently went in to buy boxes and the store manager Katiria helped me get the right sized boxes. Will definitely go back if I ever need more! Very friendly, great customer service, and she speaks fluent Spanish which is a plus for me.

Emmil was very helpful and pleasant to deal with! Made sure I got the right space at a great price :)

Clean and secure place to store my items. Very pleased.

Don’t ever store your stuff at this place, they are thieves! Lesbian working there stole my North Face Jacket from my unit and was wearing it. Stole:Sneakers & Jordan’s, Lenox Crystals, North Face and God knows what else! Was told, no cams BS!

Big and clean

Katiria did a very good job

Katricia i think her name was i forget names easily but she had very great customer service and went through all the price breakdowns and fees that other places wouldnt tell you about until you had to pay. Went through the insurance program with me and even recommended things for my unit for what im storing. Very outstanding and i would recommend 10/10 from good pricing, convenience and great service throughout.

Katiria did a good job with providing all what I was looking for. I recommend her for anyone

Nahir was a pleasure to work with! She gave me the run down, a nice tour and the best option for my budget! Customer service was outta this world! Definitely a great place to store your belongings and the staff is awesome :)

Nahir was great with assisting me. She was very polite and very helpful. The gentleman as well. Didn’t get his name but he was great as well. Great team. Sidenote: The property manager is total opposite of the two named above. The facility was to have opened at 930am and she sat there at 935am with the door locked and signaled me to wait because she was on the phone. Along with just not having a pleasant disposition. She should take notes from her employees. Being polite goes a long way and you never know who you’re meeting.

Your manager Nahir helped us pick out a suitable storage unit. She was much help more then what we expected. Very warm personality and very informative. She left no stone unturned about the details about public storage.

Nahir at this location was super helpful. I showed up at the last possible minute to complete my reservation (I hate these people and usually am not one but I was coming from work) and she took her time to explain everything about the location and my unit. She gave great suggestions and made me confident and happy with my decision to select public storage. The facility was clean, well kept and secure. Thanks Public Storage and Nahir!

Booked with Casey today. Great personality made everything easy , very informative.. Will definitely recommend!!! Thank you

Very respectful, courteous and attentive. Answered all my questions. I would definitely do business here again. Thank you Nahir.

Casey was very helpful and very respectful and well spoken thank you for your help i highly recommend public storage on goethals road

Stored SUV there, someone hit my bumper. Rats made my engine their home. Called management and they never returned calls. Aside from raising the monthly rate. Run from this place.

Casey gave me me great service and was an excellent help

Casey and emmil were very helpful with the boxes that I needed. Thank you guys for all of your help!!

Casey and Donna were so helpful. Customer service is top notch! Thanks ladies

Everything went well initially. Then the price hike a few months in and the many difficulties moving out. If you’re a first timer this location won’t be much help. I suggest researching online before renting here. Or everything you weren’t told will bite you in the end. Please look into protecting your things while there. All of my belongings smelled like mold or were covered in mold when I moved out. This was a nightmare for me. Too bad I didn’t have as good of an experience as others.

This place is lousy. They raise the rates within 3 months. My unit had no light in it (broken). I was late paying my bill and even though I let them know they still put a lein on it immediately and charged a fee for that too, when I tried to pay my monthly bill they said they combined it with the next month's bill and refused to release my stuff. I would not recommend this place at all. Plus, it is not climate controlled, when I was in there in the summer I had to leave in the middle of going thru stuff because it was so hot I thought I would pass out.

Really impressed with the customer service I received at this place. Casey and Donna were wonderful.

Nahir helped me today i was very pleased with her service. Kind and friendly

It is VERY EXPENSIVE. So I caution others to try cheaper places. The only reason why I stay with this storage is because of Casey, Nahir!!!

I’ve had a unit in here for almost 7 years always a great experience but the one I had 3 weeks ago with Nahir was exceptional , I called twice and she was so helpful and nice really helped me and was very patient. I went in she took time to show me another unit made sure I was happy. I would give her more than 5 stars if I could. Cassy was also very helpful as well. Very pleased with the them.

Loved the service Nahir provided !

Nahir was very knowledgeable and helpful when explaining the product and promotions. We were able to see different size units and had a timely closing

My experience was wonderful couldn't have a better associate to help she was very informative and easy to understand and talk to thanks Jessica you are the best

Casey is a true asset to this company. Always gives five star service with a smile on her face! Would highly recommend solely for her service.

Casey is a wonderful asset to the company and very helpful. Thanks.

Very excellent at customer service one of the best CSR I’ve met in a long long time very helpful friendly nicest person to boot wish everyone was as good at their job as she is a burst of Sunshine on a cloudy day hire more ppl with a personality as Anahi’s wish I could give her 10 stars

Wonderful place, clean, friendly and helpful staff, great pricing

Excellent Customer service. Nahir is very helpful and friendly. She helped me with the reservation and gave me valuable tips based on what I planned to store. Highly recommended!

Nahir and her staff were excellent! Very sweet and friendly! I definitely recommend this place 😁

Staff very courteous and helpful. Alex was the person who took care of my rental. She took the time to make sure I understood everything during the process. Facility is clean and well lit. Highly recommend.

Very good service! Alex helped us out tremendously!!

Girls are always nice and helpful.

Excellent service especially when it came to picking a unit I suggest go online for the rate they will oblige by that rate Nahir was excellent and everyone was very helpful

Nahir helped me out alot. Seriously I was in the middle of some crazy stuff with my landlord and needed a storage and Nahir made the process much easier and smooth

Going to be moving my things out, not the same as before and the price of the unit is way to high. $230 for a small room, I think it's a 3 x 6

Alex was so truly helpful in finding me the space right for my clothing and other belongings. My move in was quick and easy and I’d recommend coming to this facility.

Excellent customer service. Nahir showed me a unit I was thinking about reserving, made recommendations based on what I planned to store, and made dealing with what was going on a lot easier by keeping a chill conversation and the process smooth. I reserved the unit today.

Sometimes people can make a difficult time a lot more easier and that's what Jessica, employee of Public Storage on Goethals road north, has done for me. She has been kind, courteous and has went beyond her means to make everything easier. I definitely recommend this storage facility for anyone needing it. Especially if you deal with Jessica. Thank you Jess.

Alex and Jessica are fantastic! I would highly recommend this location to friends and family

Great customer service!! Nahir, Jessica and the team were always willing to help and provide solutions to every challenge. The facility is clean and well maintained... highly recommend.

We came to rent a storage khalif was friendly and helped us

Jessica and Alex are outstanding and a true asset to this company. Public storage is lucky to have them

Very pleasant experience with a young kaitlyn who is responsible for this five star rating due to her outstanding customer service and professionalism

Jessica and Alex are awesome!!

I had a last minute need for storage and am so happy I came across Public Storage. The website was very clear and efficient to use. The personnel were even better. I was helped by Nahir, whose informative welcome set me up with what I needed very quickly while addressing all of my questions. The facility seems secure and well-monitored with convenient access hours. Definitely the right go to place for storage on SI.

Jessica is awesome!

Nahir helped me today she was sweet and full of info helped me out a great deal.

Great experience! The units were always a comfortable temperature and the staff was pleasant and helpful.

They were great in customer service .

Nahir is mad cool! She in knows her customer service. I would recommend everyone who needs a storage space to her.

Nahir took care of us she went above and beyond to help me and my grandmother. I would recommend this storage facility 100%

Nahir & Jessica are a great team. Very sweet and helpful highly recommended.

Both Jessicas are great! theyre always so nice and always have smiles on their faces when i see them everyday i would always recommend this public storage

Nehir was amazing to work with. First I came in looking for a 5x10 then I needed a bigger space. She made the transfer seamless and is very good with customers. She made me and my wife feel right at home! If I could put 10 out of 5 stars I would!

Nahir was very helpful and sweet.

Nahir was very informative very helpfully im glad i went with this storage facility

Jessica and Nair were awesome! Best public storage around

Nahir did a great job taking care of me today fast and friendly service.

Jessica is always so great! I would always recommend this property to all my friends

Jessica was awesome!!!!!! Customer Care well done!

Nahir was awesome very informative and kind very quick service would highly recommend

Both jessicas & Nahir we're great! I would always refer my friends to rent here!

Nahir and the other ladies were so kind and helpful ! The storage unit was extremely clean Thank yoh

Jessica was fantastic help public storage is the place to store your things

Excellent customer service, the manager Jessica was very professional & friendly. I'm very happy & satisfied.

The best experience ever.. Jessica is so nice and professional she always make me feel great when I come in🤗🤗🤗🤗

Thank you so much for showing me around Alex and assisting me with my unit!

Jessica was a great help. She was very thorough and got me what I needed.

Jessica is great, always so helpful. I would always recommend this location just because of her! Thanks again!

What a pleasure!!!! Thanks for the great help Jessica!!!!!

Every time I come in Jessica and Alex are always there to answer my questions. They are very helpful and make my experience easy.

Moving is always stressful but Alex was amazing! She listened to all of my issues and complaints and honestly made me feel so much better. She got all the ppr work done in a timely fashion. She was very professional and I would definitely use this location again in the future!

Jessica was extremely awesome and very helpful throughout the process. Definitely will spread the word to my peers

Jessica and Willie are Great.

Jessica thank for everything today. You really made my day. Thanks you again..

Alex is a great very helpful person, she assisted me in each and every way in moving into my wonderful space . Thank you very much public storage,great customer service.

From the moment we searched online to the phone call we made we had nothing but fantastic service and help from Jessica. She showed us a unit that what is the exact right room size for our storage needs and we were able to move in that same day. I definitely recommend this place - it is clean and well managed and the staff is fantastic .

Natalie and Jessica we're awesome! They were so friendly and saved me a bunch of money. I had a reservation at a different company but rented here instead because the price and the staff is THAT good!

Great service from Amanda !

Jessica was very helpful, i will always recommend goethals road

Jessica is a pleasure to talk to. She polite & courteous.and helpful. A great asset to Public Storage.

This was a great experience all around! The property is clean and well maintained and Jessica and Casey handled everything quickly and professionally. Thanks ladies!

Excellent service from Alexandra.

Jessica at the goethals location is awesome! She's always a pleasure to see whenever I come here, would recommend

Thank you to the staff of South Ave location both Casey and Jessica; for their welcoming delivery and knowledgeable service.

What are the going rate for or storage on it in your facility

Casey and Jessica provided me with excellent service! My company was looking for prices and they went above and beyond in helping us make our decision!! Highly recommend place!! Go see them now for storage needs !!

They are a great people so helpful and friendly Great location Easy access to every where

One of the best facilities I have been to, easily accessible, amazing customer service and very helpful and friendly staff. Jessica is one of the most helpful and friendly I have worked with. Overall a great public storage

I have used this storage 2xs. 2 year periods both times. The 2nd time like a month before I was going to move my stuff out I was notified that I had roaches crawling outside my unit. They told me a neighboring unit was found to have roaches. They had just moved in. I was livid. When I went to check it out myself there was indeed roaches crawling outside my unit. He told me an exterminator was coming. I asked if I could leave my keys and they could exterminate my unit so it would kill any that may have gotten in. They agreed. So now I have to go through every single thing I have before I leave. Couldn't take my stuff out right away so I could go through before I took it to my apartment. They should have given me a month free because I had to stay an extra month to go through things. They said no free month. I was going through my stuff and noticed a dead roach on my mattress and decided I don't want it now. I asked if I could throw it in the dumpster. Again no. I ended up leaving the mattress there anyway. The guy called me and I told him that this was an inconveince for me not to be able to take my stuff and just go and the roaches were dead on the mattress. I would have taken the mattress if that was not the case. He threw it out I'm guessing because I never went back and he never called. It was very sad the amount of money I paid 260 a month and to be treated like that at the end.

Jessica K. was great she walked me and my friend J. Perez thru the entire process. She was very knowledgeable and insightful. I recommend coming here for your storage and packing needs!!

Jessica's the greatest person to walk the Planet Earth since Jesus. The service is that good here. Casey is awesome too. 😁

Excellent customer service. The young lady Casey is very thorough and professional.

I had the best experience with a storage place ever.. I was expecting to pay a ton of money.. But not even close.. Jessica, the sales rep gave me all the best options, and all the information I needed to make a decision. This is the place to go if you need extra storage.. thanks Jessica

I had a great experience Jessica helped us out so much!!!! Saved us a ton of money!! She is awesome!!! Best storage place ever !!!!!

Jessica is was very fast and informative. Also had the supplies I needed. Would recommend anyone to come here.

Casey was great very helpful. Great deals. Come see Casey and Jessica great ladies.

My experience at public storage was amazing ! The property manager jessica K was profound at her job duties and customer service was highly reputable and beneficial towards my transgressions today she provided immaculate service where i was comfortable and felt properly satisfied as a customer

The worst customer service 😂 the lady was rude whatever happened to customer service ?

Thank you Jessica and Casey for all your help and always being so courteous without you 2 i don't know what this facilty would be come.

Absolutely love the workers.everyone of them are great! Prices are high & go up often though

Jessica did a great job and saved me over 100 dollars.

Jessica was a great help provided me with the great service I needed

Jessica and the management staff there are totally helpful and no matter how lost you get in a large storage facility they provide you with everything you need. Friendly, prompt service. Straight forward on pricing and very helpful. Public Storage is a great business. Thank you and I recommend it to everyone I know.

Great service from Jessica, she is always very helpful. N always is very in formative about her job. As well as my needs regarding my unit. She is always very kind.

Overall a good experience with public storage. I think they're expensive but I'm sure they're right about the same with everyone else. Recommend for your storage needs

Establishment is very clean for a storage facility. The customer service is great and VERY PERSONAL all due to Jessica at the front office. She literally does everything the entire facility requires. As crazy as that sounds this 1 person handles this whole place on her shifts and still manages to be a friendly, helpful professional person. I keep my things here for the service mostly.

Alex did a superb job, would recommend her service.

Jessica was extremely helpful and friendly! She made me very comfortable with using Public Storage, and reassured me about the safety and security of the facility. I look forward to dealing with Jessica in the future!

Jessica was very helpful and friendly, got us the right size space! We look forward to coming to see Jessica!

I visit public storage today. Alex did a wonderful & fantastic job provided great customer service.

Jessica and Alex are AWESOME they go above and beyond for their customers! I would highly recommend this location to friends!

Amazing service very compassionate and friendly atmosphere... “thank you Jessica & Rasha”

What time does the storage gate open today

Jessica did a great job helping me. The area looks very clean.

Nothing but great things to say about this facility! Jessica is always such a pleasure to deal with every time I call or come in. Such a relief when you deal with someone who knows what they are doing!

Jessica is always friendly and helpful. Property is always clean. Would recommend.

Jessica has always been very kind and professional, always helping out if I need help, property has always been very clean thank you

Great place Jessica provided amazing customer service was very helpful I recommend this public storage inc on gothals road North

Andrew at public storage by the goethals bridge was informative and very friendly. He knew the property like the back of his hand and offered many helpful ideas and suggestions. Andrew was very thorough and clear and made the entire process a walk in the park! Wonderful customer service!

Excellent place!!!!!! Highly recommend. The staff here is the best Jessie and Cassie are both knowledgeable efficient and professional. They went above and beyond to help me. Clean well lit well secured facility with easy access.

Had an excellent experience!!! Jesica made my rental experience very easy. Thank you very much!!! James esposito

This storage facility itself is fine. However the price quoted online during reservation was much lower than the actual price I paid. After multiple requests to make an adjustments I was promised that it would be fixed. It never was. So take that online quote with a grain of salt.

Andrew was very helpful. Showed me the facilities and explained me in detail what tipe of unit I needed for my belongings. I definatetly recommed this place.

Andrew was great! Very helpful and imformative. Walked us through the process very quickly and efficiently.

I want to this location yesterday with my fiancé to purchase a unit for all our stuff since we are getting married in a month. We arrive at 330pm. the location closes at five so we thought OK we would have enough time to talk someone purchase the unit and put stuff away, well when we got there nobody was there and there was a sign on the door that said will return at 4:30. Well 4:30 comes and nobody shows up we are really disappointed that I said here waiting and no one showed up. I ended up going with a different location. I would never recommend this location. If i could I would give it zero stars.

My experience at Public Storage was very good. Andrew was very helpful and profession. I would recommend Public Storage to anyone.

Andrew was great! Super informative and helpful when choosing an appropriate sized storage space for my temporary use. I will definitely use this service again and recommend as well.

Great customer service experience with Andrew. He was very informative and helpful. Would recommend to a friend.

Jessica was wonderful very helpful. Would recommend public storage in Staten island ny

Casey and staff were wonderful short stay but well worth it...

Very great service. Casey attended me and she was very nice. She explained everything to me very clearly and gave me alot of good recommendations to help me pack my things.

Service was excellent. Andrew was very helpful and friendly.

Andrew at public storage did a great job helping me find the rite storage and giving me a tour. Cleaner units then most facilities, overall great storage facility.

Andrew was very helpful and answered all of my questions easil. He was both professional and friendly.

Great and helpful staff, made moving in easy. Clean units and facilities. Highly recommended

Ialicia was the person who helped me today, she was very knowledgeable about storage, walked me through everything and got me the space I needed! Space is right by the door! Great location and clean

Rasha was super cool! Gave me a tour of the property, very clean and well maintained! Cool staff and service

Great customer service. Tihira helped me a lot . Very good prices

Tihira was great! Very helpful. Good staff and property

Very clean. Had my stuff there for a few months. Staff was always very nice.

Danitra she was great. Told me everything I needed to know

Emeily an nija we're here very good servis

Ialicia was excellent across the board!!!

Emily Nija and Ialicia were awesome. Made me laugh on this cold day . Will recommend

Emily was great and knowledgeable. Miya, Danitra, Ialicia and Rasha were very helpful.

Jessica is a wonderful person to talk to very knowledgable also talked to Emily . Everyone was very helpful. I will recommend them to anyone that needs storage.

Maria is a very kind informative manager who is an asset to to this company . nija as well was very helpful.

Yesenia was great, very sociable, very knowledgeable as far as the space i needed. Highly recommend this place to store your goods.

Excellent customer service, great facility.

Class act. Friendly and courteous. thoughtful too. much appreciated service.

It was a plessure meet Maria She help me a lot finding a storage that I was looking for..Thank you Maria!!

I can"t say enough about the excellent service I received at this location! Shama made the process effortless. They even called 4 days later to make sure everything was OK. This service is above and beyond what you will find at most facilities!

Ialicia was very helpful.

Absolutely satisfied... excellent service...totally happy!!!! Very friendly service 😄

Rasha is amazing! Ive known her my entire time renting here. Shes so helpful. Great facility and staff!!

As always your staff & facility is the best on SI. Always recommend your storage. I feel like their family

Casey was wonderful very helpful.

Shama is was so amazing and made a hot day in the heat cool. Would gladly deal with her again.

Rashad and shama where amazing. customer service was awesome and it was hot but they where cool .

Had a great experience here. The location is good and the place is maintained well. Sharma was great and extremely helpful. She is very thorough and goes out of her way to ensure you have all your questions answered, have a smooth move in, and be a happy customer!

Our experience with Shama at public storage has been amazing. We would highly recommend her and yiur place to anyone. Very helpful, knowledgable and nice

Rasha and Casey were very helpful. Very smart and knowledgeable with their job! Great experience with public storage!

Shelbie and Shama provided me with great customer service. They were so helpful and answered all my questions. I recommend coming here for friendly and efficient service where they try to right fit you and not just about making a sale.

Shama was very helpful and efficient. Thank you so much!

So happy i came to Public Storage. Shama was amazing!!! She made this experience one of a kind. Very helpful and kind, she had an answer for everything. I will refer everyone to public storage!

Shama was a pleasure to deal with, very knowledgeable and helpful..

Came Into The Storage Place Greeted By 4 Wonderful And Open Females They Were On Key With Information They Kept A Smile On My Face Given The Situation With Departure From My Home Really Showed Me A Sign Of Good Faith That I Was At The Right Storage Company Kudos To Their Trainer Rasha ....She Explained To Me The Ladies Were In Training But Not Once Did they Give Me AN Ounce Of Disappointment

Good job

I had a great experience renting here the girls shama and rasha are great and helpful. I met ialicia today and she's friendly. If you need storage, come meet my girls here! They'll help you and make the process very simple.

Shama was awesome ! She made this an easy experience....

We had an excellent experience with Shama who made our search in renting a storage space come to an end. She is extremely knowledgeable and courteous, 5 star employee!! Thank you!!

I love rasha and shama the customer service is wonderful. They are always very nice and sweet to me. They are really caring and considering of my well being as well. I appreciate their had work and professionalism

Friendly

Shame was the best and she helped with every aspect of my moving. The best by far. 5 star service from a 5 star person.

I came with my friend to open up a storage unit . Jessica S was so warm and delightful. She held assist us find the perfect space for our needs and set us with the best package to supply our furniture. It was the best customer service I've seen in a long time and she's only worked here for a short time. If you need to store anything I highly suggest you stop bye and ask for Jess S for the best service.

oh my god these girls rasha,shama, and marissa are great. I wish i could rent from them for 10yrs very professional and very helpful.

Omg. I LOVE LOVE LOVE LOVE this place. I did the moon walk in the unit with the sales lady rasha and ky. They made my experience with them so great and I don't know how to say thank you for such a wonderful service

Shama is great she is a wonderful asset to public storage. Love speaking with her. She will help you everything you need

This is a storage I have used a couple of times and the professionalism of the customer reps there is amazing. KY and Rasha were very great to me the last time. I came rushing to move out of the storage to avoid paying for the whole month. Upon getting to the storage, I couldn't find my keys to get into my unit. KY persistently calmed me down and Rasha said she would stay till 6pm and I could still go home and look for the keys. I went home and I came back to move out of the unit on time. These ladies were awesome!

I like that they are very kind and knowledgeable about the storage units. They are willing to answer any questions. And the staff is nice.

Rasha, Jessica and Nancy are wonderful! They were so helpful, this crew is amazing and thank you for helping me this weekend. My peeps!

Customer service was great, everything was explained very clear and gave us a step by step walk through of everything! 👍🏽👍🏽

Great service!!

Ive been renting for years. Rasha and staff are very helpful and the property is clean and secure. Highly recommended.

Rasha is great always helping me with everything and great customer service!

Shama was very knowledgable and helpful with my storage unit. She explained everything and helped me very much.

Great experience! It was Nacy,s first day working at public storage and she was thorough with all information regarding my storage rental. She was also very polite. Moving things in was a breeze, and I feel my stuff is secure. Thanks to both Nancy and the store manager Rasha!

Shama is amazing, incredible and every synonym that can go along with it..

Rasha was a great help to me and my mother during a stressful moving process. She was very efficient and organized which made everything so simple and easy to understand. Thank you!

Shama was so sweet and she was so helpful on getting me in the best storage space. I wasn't sure it would have been the best fit, but she was right. Thank you.

Rasha and the staff are extremely helpful. Great place to store your valuables !

Customer was to notch. My customer care rep Rasha was decent, friendly and most importantly accommodating. Terms were explained clearly and concisely. I would highly recommend

Rasha was very helpful, she was great!! great service and clean location

Rented a space at this location, Shama was incredibly helpful and very nice! The property is clean and the unit was perfect!! Thank you Shama for all your help!!!

The property was perfect. Rasha was good handled everything the right way, took care of everything. 5 star service!!!

Rented a space at this location. Rasha was very helpful. The location is very nice and clean.

I drove by public storage just to get some boxes for moving purposes and Shama knew EVERYTHING I needed. I used everything she suggested and I must say I'm very impressed. She was a very sweet young lady.

Everybody was great getting a unit!

I had a great experience today, the property is Beautiful and the people are beautiful too. The staff is very knowledgeable, A all around!

I have been renting a unit here for a while and I love this place I never have any problems and the staff is always happy and ready to help in any situation I need help with I strongly recommend to rent here if you need to rent a storage unit

We used this company once before and are pleased with the service. Thank you so much Rasha and Shama

Sharma was very helpful with everything that I needed we felt the care and understanding to making any decision

Rasha is very knowledgeable and helpful. Excellent customer service skills,friendly and knowledgeable. .Overall great experience! !

Great customer serviced loved the experince. Shaman was great. Would recommend to everyone.

Just rented a space with Kimberly. She was very knowledgeable, friendly, she did a great job. I highly recommend this location.

Shama the Relief manager is always on site and is always helpful . I have 2 units and am always on site, I see and hear her helping people and is always friendly and courteous . Friends always tell me to move to another storage facility, but I won't because of the customer service I receive at Public Storage.

This location was very clean , shama showed me around she was very professional. Thanks guys!

The staff was friendly, attentive and the establishment was clean

Just left Public Storage and had the pleasure of being helped by Colleen a new associate in training. she was very knowledgeable about moving supplies and storage safety. Absolute great experience.

Love you!! The staff is VERY helpful efficient and polite and excellent in their knowledge of your property. I have referred several people to this site because of you staff.

Renee and Rasha were fun, informative and personable (so was the other young lady but I didn't catch her name). I recommend them without a doubt!

I downgraded my storage unit(10x10) to a smaller size (5x5) before completely moving out. Ms. Shama, the manager I believe, helped me tremendously through this process, she did everything paperwork wise and explained everything to me. She even helped me move some of my stuff in. Very friendly and knowledgeable about the process, especially since I already paid for the month, and was downgrading 2 weeks in. Thank you Public Storage for keeping my valuables safe.

Shams is awsome! She helped me with everything I needed and even called me to remind me out close out date!! I hope to continue business with her at storage! !

Rasha was very nice and helpful. It was a pleasure on my first visit. Thank you so much rasha!! Your employees should all be just like her!

They helped me after 5 time of closing . And were very helpful and professional.

I walked in on 8/24/15 the staff was very friendly (Andre). I came in there for merchandise and Andre was dead on with it. I told him what I was doing and he recommended stretch and a box. Highly recommended facility and overall AMAZING experience... 😀 Did I mention he was very professional.

i rented my unit 8/10/2015 and the Young Lady that took care of me was very patience and explain the whole facility. it is very clean. Can't see why i haven't rented here before.

Shama and Rasha, were extremely helpful with helping me set up auto pay. They were very patient with a senior and answered all my question. Thank you

Rasha and shama where very wonderful and informative on knowing what I needed.

great place to keep my storage, Shama is a great help, great customer service. highly Recommended!

Had a great experience w shama rasha there veru helpful and highly recommended thos storage fictiatu

Nicole was amazing help us out with everything we love her

Xavier and shama were very friendly and very helpful.

They raise your rent every 6 months, sometimes without notice. And then when you call to ask about it, you get the "We have nothing to do with it; rents are set by corporate and we can't help you" excuse. I'll be moving my things out by the end of the month. Ridiculous.

Great employees and perfect customer service highly recommended

Excellent customer service. Rasha has been very helpful and professional. I would recommend this facility to anyone! Thank you rasha and shama for your help!

Very. Good....excellent. Customers service..... Will definitely. Recommend. You...THANKS. Rasha

To everyone at PS 21810! You guys were a great help today very professional ! SHAMA!! thank you so much your customer service was excellent!! Greatly appreciated guys! Thank you!!

Excellent service!

Rasha helped alot and gave me a really good experince

I just want to say this location is one of the best location I have ever came across. Everyone is kind and especially Rasha the manager on duty. I think the customer service is incredible and I look forward continuing to do business with this locations.

Excellent service by rash and shaman wonderful experience with both young ladies

Today i met with Rasha and she was absolutely perfect in helping my mother find the best space to keep her stuff safe . She answered all of our questions and beyond. We are very appreciative of her services.

Great facility with easy access and friendly responsive staff. We have had nursing but great experiences here. Facility is clean, well maintained and secure. Compared to other storage facilities in the area, this is the clear winner.

I had the pleasure of meeting with John today. He was very professional and went over all the details of the facility . He provided excellent customer service and I was extremely happy with my unit. Great location off the highway, easy access to units and felt very secure

Needed to rent a storage unit for a family member in an emergency situation. John was not only so helpful and accommodating but so patient and understanding with my situation. I am very grateful to him for making this process as easy for me as possible. I recommend this facility highly.

Manager is great very knowledgeable and easy to deal with

It was wonderfulness . Madison showed me the unit. She was extremely helpful and knowledgeable on all guidelines, rules, and regulations. She made the process very painless and easy. She was very approachable and personable. Rasha and Madison make a fantastic team. Thank you very much for all the help and thank you for having great patience in answering all my questions.

Great service by Rasha at Public Storage. She goes out her way to help help !!!!

Very knowledgeable staff. Gave me a tour of the property. Storage bins are clean and convenient.

Rasia and nick have gone over and beyond countless times to make my storage experience a pleasent one. Rasia is helpful and professional at all times. She has helped me in a pinch more than once. The entire public storage staff at goethals rd store 10303 know there stuff. I appreciate all rasia has done for me and my precious belongings. Rasia is patient, professional, and pleasent at all times, she even knows my voice before i give her my name. Thank you rasia for your hardwork and deduction.

Jon was very helpful and friendly. He was very informative and helped me find the right size at the best price. Keep it up Jon!

First time using public storage on staten island had amazing help from John . Showed us (my family ) the storage room , was very help full with questions and instructions.

The public storage location is very convenient and staff is awesome. Sasha who is always there when I show up is extremely helpful and friendly. Storage facility is clean and secure.

Terrific

This is my first time renting a storage unit, the manager on the site Rasha was very very helpful and so nice. She made me feel like family, Rasha also called to see how was my move. I will definitely recommend Public Storage.

I've rented with Public Storage several times. Nick was very helpful through the rental process. I keep returning to Public Storage because they are courteous and professional and the facilities are always clean. Great service, I will keep doing business there!

Rasha was very helpful and courteous and kind informational

I've used Public Storage a few times over the years and have always had positive experiences here. The managers Nick and Rasha are very helpful and pleasant to deal with. The facility is well lit, and the units I've rented are very easy to access. I highly recommend this facility!

Criminals, they keep raising the rent without actually doing anything, never a cart when I need one and nothing changes so why the rent increase, this time they raised it 22 dollars a month and I have only been there a few months, ridiculous, they lure you in under false hopes that you are getting a reasonably priced storage unit.

As a first time storage renter I was a little lost and not sure about a lot of things but thankfully I had Nick C. helping me throughout the whole process. He was very informative, kind, and answered all my questions. Excellent customer service.

Rented a storage unit today with the help of nick c. What a great experience it. Nick C was super helpful and personable. He made the whole transaction super easy and kinda fun. Definitely a great place to store your stuff.

Great people make the hectic experience of moving all your crap a significantly less stressful experience

Loved it

Hello everyone this is the most awesome storage place in staten Island I know its strange to here someone prag about a storage place put the manager at this location was so helpful ( Rasha). She had the ability to just look at what was in my truck and tell me what size room I needed which saved me a lot of time. The place has lots of room to move around and plenty of security features to make you comfortable. Calvin Haynes

Great experience ... Excellent service & facility .

Best experience ! Amazing customer service and extremely helpful employees.

Excellent Customer Service every day!

The staff here is awesome very friendly never ever rude. It's great here at night very bright easy to move things in and out. They always have plenty of carts to move your stuff in and out. I love this place I've been using them for years. I recommend any and everybody to use public storage. Shouts to Rasha & BIG Nick and the DM cool people they make life just little bit easier.

The staff is very helpful, I had to take my car off of my insurance immediately and had no where to park it! Rasha was very, very helpful in assisting me AND the poor little thing shoveled snow out of a parking spot for me all by herself. She is very accommodating, very pleasant and I would recommend this Public Storage location to anyone that is looking for a storage place. Keep up the great work!

great service, employees very helpful and understanding

Great place excellent staff very helpfull.rasha was extremely help full in helping find what I needed and getting my stuff in with zero hassle. .

We rented a unit today, Rasha was the representative who helped us. She was very helpful and eager to help us. Rasha answered all of our questions and took care of us in a timely matter.

Amazing! Clean and professional!

Very good staff and clean facility

Rented a unit yesterday......Nick was very helpful. He showed me around. Place is clean....Thanks Nick for the great service. Highly recommended to all.........

The staff is very polite and friendly. I had all of my questions answered before I even asked. I was shown the unit I was renting and all was great. I would highly recommend this storage facility

The staff is very helpful and nice, the property is always clean. rasha and nick are very nice. I rent here all the time. Highly recommend.

Quick and efficient

I come back because . I like this storage .

Property is very clean. Rasha and Nick are always helpful. I've recommended this facility to all my friends and family.

Very satisfied with the service the staff was great I will recommend themto my family n friends