Public Storage Self-Storage Units at 607 W 47th St, New York, NY

Asia has renewed my faith in customer service. Whatever her salary is - double it. Last thing i felt like doing was going to storage but Asia made it actually enjoyable. Even the guy who escorted me to the unit was top notch.

Great team on 47th! Asia was wonderful with assisting me with a transfer from one rental to another during their construction. I was in LA and they handled it beautifully for me. Kachelle assisted me as well during this process and was equally as kind and helpful. Highly recommend this storage location :)

Asia, Kachelle, and Ben are amazing! Amazing customer service.

Bait and switch. Monthly price doubled in about a year

Samantha was great!

So happy with my experience. Very helpful team; I’m moving to a different city and had a load of things to store and Asia & Ben were a big help!

This place is great. We had a tough move and they were very helpful and understanding. Special thanks to Asia, Kachelle, and Ben for their help and patience!

I went to rent a space to move and kachelle helped me out and went out her way to make sure that I had received the help needed and she even help with translation and I appreciate it her co workers Asia and lavender are help and knowledgeable as well rent here they are great:)

Worked with Rohal and Asia and it was a smooth experience. Will highly recommend.

Josh is a Rock Star Made the Process Super Easy Very Helpful Thank You Josy

They stole all of my stuff!! Though they said this is because of some internal reason and they throw all of my stuff into the trash bin. There are some gold, jewllery , nick lace... almost 30000 dollars!!!! I don't believe they just throw it but not touch it or stole it unless they give me the record of the monitor. Public Storage!!!!

Very fast and helpful service!

Wonderful staff and location! Thank you: Benjamin, Tatzumi and Desi for a great service! We underestimated the space we needed and all of them were very helpful in sorting it out! So glad we moved here!

Service was great,Asia & Jonathan was very professional, Asia took the time to explain all possible details and really walked me through the entire process. very pleased.

Desi is a STAR! Despite my frantic and last-minute requests, she helped to quickly and effectively accommodate me. The whole process went incredibly smoothly, and I give all the credit to her! GO DESI!

Staff is very cooperative

Had a great experience getting a storage unit. Asia was super helpful and friendly, even when my reservation, that I did online, hadn’t actually gone through. She set me up and got me squared away and I was in and out in 24 minutes. Keep up the great work y’all! Additionally, facilities and building are very well maintained and clean.

The worst in the middle of Manhattan you open at 9:30am on a Monday morning raise fees by 30% with no warning typical greedy inconvenience company.🤨

Went to inquire about storage space and Tiana at the front desk was extremely helpful and personable. Had a great experience!

I recently had the pleasure of working with Tianna, her customer service skills were exceptional, and she's very personable with assistance to her clients.

Thnx you for your help Tianna!!!!

I recently had the pleasure of working with Tianna, while looking for a unit to accommodate my storage needs. She was extremely knowledgeable, polite, patient, and kind. I’ve used many storage companies in NYC before and Public Storage on 47th Street is by far the best! Keep up the great work!

I would recommend that if you’re looking for a great space for storage this Public Storage is the place to go. Desi was so helpful in getting me and my friend so well put together and sorted out she even lent a helping hand by suggesting and moving things around for us. She most definitely went above and beyond with everything she did today. ⭐️⭐️⭐️⭐️⭐️

Great location! Desi and Tianna are great - really helpful and friendly!

Disgusting service. Arrived at 9:30a the opening hours. Desi arrived at 9:34 and snapped at me for being on time. Telling me just bc the hours say 9:30 doesn’t mean they expect ppl to arrive then. So I told her she should tell corporate to adjust the hours. She huffs and puffs at me telling me bc I’m on time she can’t take off her coat, use bathroom or eat her breakfast. Insanely unprofessional. Desi- here’s an idea: arrive early so you can handle your personal needs BEFORE your job starts.

I've switched between 3 different storage facilities in the past 2 years, this was by far the safest with the best costumer service, shout-out to Desi, what an amazing employee and overall person!

Desi was such an amazing help! So compassionate and understanding of my situation. Excellent customer service!!

Great customer service. Desi R., super helpful!

I recently had the pleasure of working with Desi, the property manager at Public Storage Facility located in West 47th and I have to say that her service exceeded my expectations. Desi was extremely friendly, knowledgeable, and patient with me as I navigated the process of finding the right storage unit for my needs. She took the time to explain all of my options and answered all of my questions in a way that was easy to understand. Not only was Desi helpful during the initial process, but she also went above and beyond to make sure that I had a positive experience throughout my time at Public Storage. Whenever I had a question or concern, Desi was always available to help and did so in a timely manner. She even provided me with helpful tips on how to best organize my belongings. Her attention to detail and friendly demeanor truly made a difference in my experience. Overall, I highly recommend Public Storage and specifically Desi for her exceptional customer service. If you're in need of a storage unit, be sure to visit this location and ask for her. You won't be disappointed! Thanks again, Desi. You’re the best! Keep it up, Joel

The district manager for this property went above and beyond. As she toured me on each of her properties to see what was best suited for my needs. I would highly recommend renting at any of these properties. Great staff as well.

Desi was incredible during my check-out process. Super helpful and closed out everything with ease & in a timely manner. Thank you!!

In general the staff, are amazing and the storage good. Some suggestions Store: The installation are new and clean, the heat in the third floor is extremely high, to hot inside. The store should have more hours of operations usually people work 8am to 5-6pm. The store open 9:30am and close at 6pm there is not time to come after work, mostly storages close at 8pm and have more staff available. Staff: They are friendly and kind. Only one suggestion “don’t yell the clients, be a little more polite” for costumer service is important to be supportive and empathize with the clients. But those girls has pant! More than some men that I know.. congrats girls!!! Good job.

If you're looking for storage I will recommend you coming to this location. Asia was amazing she assisted me and gave me the best experience. Desi and Tianna also were so kind and welcoming. Great customer service from all 3 ladies.

Asia was a tremendous help. When you come to this location ask for Asia. Excellent customer service skills.

Very positive experience here. Employees are great with a very helpful attitude. The prices are great for a Manhattan location. That said, hours are terrible. If you work a 9-5 job, you will only be able to access your unit on weekends. They close at 6 PM. Also closed most holidays. Three stars for the hours, otherwise 5.

Tianna was extremely helpful!! She helped our company get the right storage unit and it’s great. She was really nice and she gave us great information about what’s involved with the unit and never missed a detail. I appreciate her help. 5 Star!!

Tianna was really helpful!! She helped our company get the right storage unit and it’s great. She was really nice and gave us great information. She never left out a detail. I appreciate her help a lot!!

Asia, Alexis, and Tianna were amazing! Asia, Branch Manager, was very professional and willing to invest additional time at closing to search for a more accommodating unit. The last minute upgrade was greatly appreciated! If ever in need of temporary storage for either personal, or business goods, look no further than Public Storage Mid-town. Great team!

The staff In the front desk is of the best !

Price raised $50 higher after 5 months

Desi R. was a great help. Made a stressful situation into a smooth transition. Thank you.

Best storage experience to date! Desi was awesome and made the process of signing up quick and seamless. The whole facility is spotlessly clean, tons of carts available and parking directly next to the elevators. On top of that we unexpectedly got our first month free. Highly recommend!

Desi and Asia have great customer service you help me with all my needs thanks

I Needed to make changes to unit due to pricing. left message over a weekend and first thing monday morning the manager Desi called me back asap. Desi was supper helpful. provided options and a solution to my issues. Desi is a model employee and if anyone has a issue at this location know that there is someone who cares about the customer. well done

I went to this Public Storage location to take a tour of the space there and to see what shipping and packaging supplies they had. Tianna and Desi really helped me out a great deal! They were both welcoming and are both fantastic human beings. They asked me the appropriate questions to help me figure out how much space I needed for the future. Desi gave me a tour and showed me one of the unused units and really helped me visualize how much of my stuff I could reasonably fit into the unit. She also did a great job explaining the price with the accompanying size option that she presented to me. She was friendly, conversational, and professional. 11/10 for the team here at Public Storage! God bless you all and thank you all for the help!

Place is clean and the service there is amazing. Tianna and Desi wasted no time helping us out with a problem we had with our unit.

I had a wonderful check in experience, everything was explained, signing process was smooth, thanks to the help from Alexis. Easy access to the storage, moving dollies, storage condition, all are great, highly recommended to everyone.

Asia , Alexis and Tiana were a tremendous help! The team provided exceptional service and even accommodated my late check in due to NYC’s horrendous, uncontrollable traffic. If in need of additional storage space at a reasonable rate, Public Storage is your place!

Great service!

The system is not working. I am not able to pay my bill not on the website or app.

This is a great value for money service! I was very pleased with the whole checking in process. The staff are extremely helpful, especially Asia who was brilliant! Only wish I’d discovered this place sooner *****

Alexis was a great help, clean storage space,great hours and beautiful staff I highly recommend

I recently moved to NYC and I must say that Public Storage has made my transition to the Big Apple flawless. The only thing that tops the great unit prices is the customer service. Desi, Alexis & Asia made the sign up process quick and easy. They also make me feel at home every time I come by. I will go as far as to say they are the three nicest people I have met in all of NYC! If I could give more than 5 stars I would.

Their hours are more limited than other Brooklyn storage places. They only open at 9:30am, which is later than movers usually want to start, and of course not a time when working people can easily access. And one time in the year I rented, they shut off all access for days without warning.

Very good prices and service. I will use again.

My wife and I recently rent a storage here. Service was excellent 👍, friendly staff named Desi R. Everything went smooth and fast without any problems. ⭐️⭐️⭐️⭐️⭐️

Desi was very attentive and helpful!

Good Morning! what is the price and conditions to receive a suitcase and keep it for 3 months? thanks

Josh and Desi are reaaaally helpful and nice!!!

Ms. Tianna was amazing. Her customer relations and service was impeccable. Answered all the my from pricing to insurance.

Tianna was extremely helpful! Her customer service is outstanding. Even though I could not find a unit to accommodate my belongings, I am very appreciative of her help. 5 star!

Tianna and Taino were so kind to make sure I had everything I needed for my upcoming move! They were both so accommodating and hospitable!

Desi & Tianna have the best customer service ever they are so professional & they do a great job at what they do. They were able to help me with my every need as far as the storage unit , they have a great personality as well , give them a raise $.

Deja from 607 west 47th street was excellent exceptional and made my day perfect she told me to relax she got me with excellent exceptional service and she surely did glad to be a customer

The staff at Public Storage 47th street is very helpful, courteous and competent. I’m very happy that I moved there from different storage company.

Really great staff- I wish the hours were a bit later but everything else makes it more than worth it

Jody is really helpful in helping me with all the storage process. I had a very good experience with public storage.

I would highly recommend this location. The staff is helpful and nice. The manager Tiano is amazing and extremely patient. He took the time to show me multiple units in my size range so I could find the one that best suited my needs. Great overall experience.

The service here was GREAT! Bryan was patient and attentive. Josy was superb and provided suggestions such that I left the store with a big smile and much satisfaction. Both staff were EXCELLENT

Andrew and Nya are amazing and super helpful!!!

Taino and Andrew just saved me! Amazing customer service, thank you!

Great customer service. Great facility

Probably one of the best customer experiences I've had. Taino was informative, fun to talk to and helped me get exactly what I needed. I'd recommend this location just for his service!

The facility is very efficient and the people are really kind and helpful. Josy especially was really nice and patient!

La’Asia & Destiny are always a pleasure to work with. During my visits, they’ve been very helpful & patient. They’ve made sure my unit was in working and move in condition. I know I’m in good hands. I have and will continue to recommend this location and Public Storage team. Thanks again!

I've been storing here for about 2months now, Nya Diaz has been a doll! in assisting me with all my needs. Even when she's running things on her own. She's always very pleasurable. 😊🤗

New facility, great spaces. I had a slight problem, my fault, and staff member Taino, I think that's how he spells his name, fixed me right up, made things even better.

Nya Diaz was very nice and helpful with all my worries. She answered all my questions and put my mind at ease with my move in. Place is very clean and welcoming. 😊😊

Friendly people work here, who are ready to help

Great place! Very clean and convenient. La’Asia was very helpful.

What a spot, so clean, brand new. And it is run so well. You can tell the manager Taino takes pride in his work and the buisness. He treated my brother and I so well and made the process so smooth. Moving and storing, especially the first load-in can be its on pain in the butt. Taino and his team made it smoother than Roberto Colongne behind the back flip to first for the third out as he walks to the dugout. So glad we rented here, highly recomend this location if you value great friendly service and convience. Couldnt be happier, Id give 10 stars if I could!

Jimmy had great positive energy, help me out with all my storage questions and even stood on the phone with me to help me threw with the e rental process so I can make a reservation. Would recommend people Tehran they visit public storage to ask for jimmy

Jimmy was patient and professional and an absolute pleasure to deal with! He helped me and my mom find the perfect unit and his charm made all the difference in me choosing Public Storage as the place for all my self storage needs. He just made the process extremely easy and I love it.

Nice people, ty Jimmy & Taino :) good security & clean

Very helpful , very polite . Ask for taino he was a very big help

Taino was the best and most helpful. He walked us to the unit and showered us the unit to see if it was the right fit for us. If you’re looking to store in New York, this is the most reliable company.

Taino made the experience very smooth - reaching out after I made an online appointment, giving me clarity and details, and showing me around to make sure my needs were all met. I would highly suggest storing with Public Storage and working with Taino.

Dennis and destini was amazing and showing me different size of units until came across the unit That love the prices is great. the only problem I had was no phone service or Wi-Fi my phone data didn’t even work on the top floor. I also noticed some of the units I looked at didn’t have lighting or the light was place in from of pikes cause bad lighting but those things can be fix. I’m glad to have a public storage in my neighborhood welcome. PS ppl if ur looking for affordable storage go to Public storage on 47th street Manhattan they just open up 12/09/21 thanks Dennis and destini again.

Good place, Dennis nice guy, very attention and etc...