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Address

4920 Van Dam St
Long Island City, NY 11101

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

917-383-2029

917-383-2029

800-688-8057

800-688-8057

Gate Access Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

917-383-2029

917-383-2029

800-688-8057

800-688-8057

Gate Access Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    6'x8'
    Online only price
    $ 47/mo
    Online only price
    2nd Month Free
    Small 6'x8'
    • Climate Controlled
    • Locker
    • Upstairs/elevator
    $ 47/mo $62
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    4'x10'
    Online only price
    $ 49/mo
    Online only price
    2nd Month Free
    Small 4'x10'
    • Climate Controlled
    • Inside unit
    • Locker
    $ 49/mo $65
    Online only price
    2nd Month Free

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    5'x10'
    Online only price
    $ 49/mo
    Online only price
    2nd Month Free
    Small 5'x10'
    • Climate Controlled
    • Locker
    • Upstairs/elevator
    $ 49/mo $65
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    4'x3'
    Online only price
    $ 78/mo
    Online only price
    2nd Month Free
    Small 4'x3'
    • Climate Controlled
    • Downstairs/elevator
    $ 78/mo $103
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 87/mo
    Online only price
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 87/mo $115
    Online only price
    2 units left!
    Limited availability

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 87/mo
    Online only price
    2nd Month Free
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 87/mo $116
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    4'x10'
    Online only price
    $ 89/mo
    Online only price
    2nd Month Free
    Small 4'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 89/mo $119
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    3'x10'
    Online only price
    $ 90/mo
    Online only price
    2nd Month Free
    Small 3'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 90/mo $120
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 96/mo
    Online only price
    2nd Month Free
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 96/mo $127
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    8'x8'
    Online only price
    $ 103/mo
    Online only price
    Half Price Sale
    Medium 8'x8'
    • Climate Controlled
    • Upstairs/elevator
    $ 103/mo $206
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    7'x10'
    Online only price
    $ 104/mo
    Online only price
    2nd Month Free
    Medium 7'x10'
    • Climate Controlled
    • Locker
    • Upstairs/elevator
    $ 104/mo $138
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 136/mo
    Online only price
    2nd Month Free
    Small 5'x10'
    • Climate Controlled
    • Downstairs/elevator
    $ 136/mo $181
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x5'
    Online only price
    $ 159/mo
    Online only price
    Small 10'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 159/mo $212
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    6'x10'
    Online only price
    $ 168/mo
    Online only price
    2nd Month Free
    Small 6'x10'
    • Climate Controlled
    • Downstairs/elevator
    $ 168/mo $223
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 204/mo
    Online only price
    2nd Month Free
    Medium 10'x10'
    • Climate Controlled
    • Downstairs/elevator
    $ 204/mo $271
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x14'
    Online only price
    $ 242/mo
    Online only price
    2nd Month Free
    Large 10'x14'
    • Climate Controlled
    • Upstairs/elevator
    $ 242/mo $323
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 256/mo
    Online only price
    2nd Month Free
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 256/mo $341
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x12'
    Online only price
    $ 302/mo
    Online only price
    2nd Month Free
    Medium 10'x12'
    • Climate Controlled
    • Downstairs/elevator
    $ 302/mo $403
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 365/mo
    Online only price
    2nd Month Free
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 365/mo $487
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Long Island City Storage Units Just off I-495

This Long Island City Public Storage is on the Long Island Expressway at the Van Dam Street exit and near the I-278 interchange. It brings convenient, cheap storage units to residents in the Long Island City neighborhood of the Queens borough of New York.
Situated near the community's iconic green skyscraper at One Court Square, this storage facility offers more than 400 indoor climate controlled storage units, meaning locals can keep organized during an apartment remodel, along one of Long Island City's many gentrifying blocks. A 5x15 foot unit works for studio-sized spaces, while a lofty 10x30 foot unit can hold the contents of an entire house. Of course, the friendly manager will be happy to answer storage questions to help determine the perfect-size unit. There is keypad access to the units areas 7 days a week, free parking and a storage and packing supply store on site.
With so much to take in around Long Island City, from Gantry Plaza State Park on the East River to MoMA PS1, just a 10-minute walk away, this Public Storage helps residents stay organized and make the most of city living that's big on culture but is often small on living space.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 365)

February 12, 2024
Google Public Storage Roxana Garcia
Great customer service from the District Manager, Aaron. He has great communication and resolved my issue right away. Definitely recommend this storage location!
January 19, 2024
Google Public Storage yookevo409
Thank you again. I’d recommend this location any time . Very Incredible staff . Samantha was really friendly , helpful and patient .
January 18, 2024
Google Public Storage Serafina AZAGRA
January 14, 2024
Google Public Storage Jonsie Isasmendi
We rented a storage room at 4920 Van Dam St - Long Island City where we were assisted by Carmen. She is a gem 💎!!! Super helpful, she explained us everything and showed us the space with a big smile on her face. There are other additional charges beside the rent itself, like registration fee, lock and insurance but it is the same everywhere I guess. THANK YOU VERY MUCH CARMEN, FOR ALL YOUR HELP! 😀
October 29, 2023
Google Public Storage Meehan Huq
September 22, 2023
Google Public Storage Dave A
Currently a customer at the Public Storage and it been an absolute pleasure to work with Sam! Customer service here is 10/10
September 16, 2023
Google Public Storage Dim Sum
Best storage in town great service, clean and very professional 10 out of 10 Rating
August 29, 2023
Google Public Storage Simon Grendene
I Interfaced with Sam who is a wonderful, kind and empathetic person. She helped us smooth out the process and was very helpful from the start and made sure she addressed all my concerns. I could not recommend her more to anyone who is interested in renting a unit at this location. I will keep recommending this Public Storage locations to my friends.
August 24, 2023
Google Public Storage Arlene Sutherland
I have a corporate account with this Public Storage, the service is literally second to none thanks to Sam. Sam is always very helpful, with my concerns/questions and she’s a great conversationalist. Keep up the great work Sam, I want to continue doing business with this company because you are there and an asset.
August 1, 2023
Google Public Storage Maria Rozenfeld
Carmen and Sam made the experience of renting a storage unit at this facility a breeze! I highly recommend this location, where everything is easy to navigate and Carmen’s and Sam’s professional assistance made the experience ever so seamless and flawless. I booked online and was surprised to learn that the unit I reserved was on an upper locker and only accessible via a rolling staircase. Unfortunately with the items I was storing the unit was unusable. When I approached Carmen and Sam they quickly assisted me providing me with alternative units that better suited my needs. Carmen and Sam worked diligently to ensure I was able to transfer my reservation to a new unit and keep my online booked rate. The ability to keep the same rate was greatly appreciated and both Carmen and Sam went above and beyond my expectations in assisting me. 10/10 stars for these superstars! Thank you Carmen & Sam!!
July 24, 2023
Google Public Storage Preston Aleksandr
I went to this location looking to see my reserved storage but I didn’t realize that I reserved an overhead storage space. The woman in the front helped me find another unit that was bigger and I was able to keep the same monthly price. Thank you so much Carmen! I definitely recommend coming here. Carmen really tried her best to help me as much as she could and I really appreciate it.
July 20, 2023
Google Public Storage Tao Tao
Zaiah made the process eazy, love their service
July 7, 2023
Google Public Storage Padraig O'Driscoll
Great service. Location is clean. Staff are great especially Sam
June 30, 2023
Google Public Storage Patricia Carrera
The location is filthy and service awful for all of them
May 3, 2023
Google Public Storage IAGUIDEL “IAGUIDEL”
The place is clean, good services, but is so expensive, I have a small room with the new increase is going to be almost $400
April 9, 2023
Google Public Storage S Singh
Let me start off by saying Sam & Carmen provide STELLAR 10+ ⭐️⭐️⭐️⭐️ Service!! Managing my unit there with them was by far the best. These ladies are super professional and knowledgeable I recommend going to see them when you want to use a storage facility!
March 31, 2023
Google Public Storage Carlos Mendez
Came into this location to buy boxes. Sam and Carmen were amazing!. Would recommend this place
February 21, 2023
Google Public Storage Khondaker Jahangir
This is like my house it has my furniture
December 9, 2022
Google Public Storage Andy Miller
Sam & Carmen are the best. Very helpful assistance and overall great experience at Public Storage on Van Dam!
November 15, 2022
Google Public Storage Alex Kho
Bad storage
November 11, 2022
Google Public Storage Md Hossain (aashiquemasum)
September 16, 2022
Google Public Storage Adrienne Minh-Chau Le
I had a good experience on move-in day but the stress Public Storage has caused me since then makes me wish I'd gone with another place. On the day/week I moved in I was told, and confirmed several times, that rent for the first month was on promotion for $1. Since then I have been overcharged for the full regular rent, plus unfounded late fees. My repeated attempts to fix the issue over phone and the app have gone unanswered (despite the app promising a response within 12 hrs). I managed to get Phil on the phone last week and he told me I had been misinformed (?), that he has no power to change the charges but the district manager would be in touch. I’ve gotten radio silence since then. Meanwhile I continue to be threatened via the app and text message with more late fees, that my unit is going to be auctioned off, and that they’ve locked me out of the space. I trusted what the staff person told me - in person and on the phone the week I moved in - about the rental cost and payment schedule. Now I’ve left the country and have to deal with this incredible stress while trying to adjust to life and work in a foreign country. Please if anyone from Public Storage reads this, answer my calls and messages. Email is best given the 11-hour time difference where I am.
August 13, 2022
Google Public Storage Joseph Nava
It's an old solid building. Its been up graded. The rent goes up every couple of years, can be expensive it you are there a long time.
July 25, 2022
Google Public Storage Alice Demoëte
Phil was great and helped us find the right storage space for our needs. Very patient and helpful, thank you!
July 3, 2022
Google Public Storage Max Feldman
Phil is the MAN! Made the whole process super easy and helped me get a larger locker on the spot. Stoked to have found this place.
May 30, 2022
Google Public Storage Diego Lopez
Phil was incredibly helpful in getting the right size unit for me. Great service
May 30, 2022
Google Public Storage Solomon Green-Eames
Phil was super helpful and polite.
May 25, 2022
Google Public Storage Ron
In NYC I dare not utilize any other storage facility. Clean, safe and the most helpful & professional staff I've experienced in about a decade. Thank you for the stellar service you provide
May 1, 2022
Google Public Storage Felipe Shinohara
Phil was very helpful today. After a bit of confusion due to misinformation, he was able to help me get the situation sorted and even helped me get an even better unit.
April 26, 2022
Google Public Storage Antonia Russo
Phil was tenacious in following up with me after my initial inquiry and explained everything thoroughly when I went to the location and rented. Very thorough & professional.
April 25, 2022
Google Public Storage Yasmin Genao
Hello my experience with Phil was phenomenal very well spoken paid attention to detail looked at me in the eyes when spoke to me offered me many many useful products and work with me to find me the best Deal available for my needs showed me multiple units double units gave me descriptions of different access points to the storage facility he made my decision the right one as I was on my way to a different storage facility thank you Phil very much
April 15, 2022
Google Public Storage Aniqua Conry
I went to the 4920 van dam street location in Queens and I had the most pleasant customer service with an employee named Phill, he answered all my concerns and questions about storage with a positive attitude even when I ask the same questions over and over.
April 15, 2022
Google Public Storage Crumbs & Luxury In the city
I’m a business owner who neglected to source boxes for my shipments this week but, you guys saved me!!!!! Phil was so great and very knowledgeable. Thanks a Million!!!
March 3, 2022
Google Public Storage Stefan Jansen
Convenient location but limited parking and access hours.
February 23, 2022
Google Public Storage Stasopolas Astapov
solve the problem with elevators, this is not realistic, it took 49 minutes to unload 100 m2. Why call the operator on the floor every time to go down to the lobby. Did the job for 7 minutes in almost an hour.
January 4, 2022
Google Public Storage Child of God
December 14, 2021
Google Public Storage David Nagan
Phil is great very helpful Carmen was good too
November 11, 2021
Google Public Storage Gerald Seabrooks
Decent place.
November 8, 2021
Google Public Storage Elizabeth Ramos
November 2, 2021
Google Public Storage Cindy Yen
Facility was clean and convenient. Phil was so helpful and walked us through each step of renting a storage facility with ease.
October 27, 2021
Google Public Storage Karen P
Matt the district manager was extremely helpful. He helped organize a complicated situation and problem solved. Concerned efficient and helpful. Can’t say enough about Carmen and Phil who took my situation in hand and joined with Matt made this all work.
October 24, 2021
Google Public Storage B Co
September 24, 2021
Google Public Storage Dowsha Robinson
September 8, 2021
Google Public Storage Michael Lubin
August 30, 2021
Google Public Storage Eric Cohen
I have been a customer of Public Storage now for about 6 months. I'm very surprised to find that the service here has actually surpassed my expectations. My experience in the past with other storage facilities was always good in the beginning to get you to be a paying customer. Then, the staff aren't so friendly, aren't so helpful and aren't as accommodating. Public Storage here has been the opposite. They're more friendly, more helpful and exemplify what customer service means. The place is clean, quiet and of course the staff are the oil that runs the machine. I'd like to thank Phil, Sam and all the the staff here for all your help and professionalism.
August 29, 2021
Google Public Storage Vanessa Toro
Though the hours are limited, every employee at this location is sweet, patient, and helpful
July 19, 2021
Google Public Storage Haley Maiden
Phil was so helpful and accommodating! Made the moving out process so much less painful. Highly recommend
July 11, 2021
Google Public Storage Danny Randell
July 6, 2021
Google Public Storage Patriacia Vilomar
Been storing here for over 5 years and Phil is amazing! He does the job well and the customer is great! Would recommend this location to any person who need storage service id amazing there !!!!!!
June 23, 2021
Google Public Storage Eduard De Lange
Great service by Phil super helpful and friendly at Van Dam Street location!
June 21, 2021
Google Public Storage Jose Valdez
June 11, 2021
Google Public Storage Rachael Viscusi
Lovette is the MVP. She helped me switch units rapidly after seeing the unit I rented was going to be WAY too small. Move-in felt easy (okay sure I had movers with me) but it was way more seamless than I imagined.
June 8, 2021
Google Public Storage humberto troche
Very polite I’m glad to find this storage place Phil and jasmine was great to me I would love to give them 10 stars but is only 5 thanks guys
June 5, 2021
Google Public Storage derrick mangaroo
It was great
May 29, 2021
Google Public Storage Philippe Mercier
Phil helped me out and I was able to get my room quickly.
May 25, 2021
Google Public Storage Eric Cohen
I'm relatively new here at Public Storage. I have to say that I'm very impressed with my admission to Public Storage and the service I have received since then. From day one, my experience here has been exceptional. I know Phil, Lavette and another young man who are Customer Service Reps here. Phil set me up initially. He was so helpful and thorough. He was patient with all my questions, made the process smooth and showed me in person how many of the things work. This was a great start that has continued since. This facility has provided me with all the features I need in a self-storage place. I'm happy here and attribute my satisfaction mostly to the staff of Public Storage.
May 25, 2021
Google Public Storage Humberto Barros
Great facility! Easy in and out, staff really polite and professional. The office manager Phil helped me a lot!
May 25, 2021
Google Public Storage J Roman
Phil is great ,attention to detail
May 18, 2021
Google Public Storage Incausa
Public Storage has been an amazing solution for our excess inventory, when we needed it the most. Its super accessible with your own ramp entrance and also the crew is so welcoming and helpful. Phil has been an amazing support whenever we come by and have issues with the door and carts. Cannot recommend the storage enough, super close to Greenpoint also!!
May 11, 2021
Google Public Storage karen kleber
Phil saved the day today! Fast and efficient and jumped through hoops to get me moved in. Thank you Phill.
April 30, 2021
Google Public Storage Yangqiuzi Zhang
Jermaine is nice!:)
April 27, 2021
Google Public Storage jiafang zhang
Phil was super nice helping me move out
April 26, 2021
Google Public Storage Sarah Lowe
Facility was clean and safe. Phil was very helpful.
April 10, 2021
Google Public Storage Marilyn Herrmann
I've been a customer for 14 years and have had a first rate experience whenever I've gone to this Public Storage - it's so nice having the peace of mind knowing your belongings are taken care of and stored properly. I closed out my unit today because I don't need the space anymore, but was pleased to see upgrades around the facility, including new doors and locks. Carmen and Phil turned what would've otherwise been an unpleasant, logistically challenging couple hours into an example of fantastic customer service. Highly recommend to others looking for storage options in the city. Thank you!
April 9, 2021
Google Public Storage Charles Allen
Called to look for some pricing. I’m moving to new York soon. Jermaine Gave me all the info I needed! He was very nice courteous and professional. Jermaine thank u for an awesome experience.
April 6, 2021
Google Public Storage Jennifer Ingrao
Carmen was great at van dam location went above and beyond !!!!
April 4, 2021
Google Public Storage Hannah Roth
Great customer service!
March 31, 2021
Google Public Storage Ralph Meshonek
Phil and Jermaine helped me check out. The process was quick and easy. I was with them since 2012 and the service was great.
March 18, 2021
Google Public Storage max snow
March 17, 2021
Google Public Storage GALNAA GROUP INCORPORATED
This one man show DOES IT ALL. He was beyond courteous and respectful; while I was demanding, multi-tasking and yet helped me remain on task. He had everything I needed, which I didn’t have. He was beyond patient, and today was one of my slow days. Which he even provided me with the necessary tools to complete my next task, which had nothing to do with Public Storage. If this young man is the face for your location, you’ve made the best decision with him. If he isn’t the manager, he should be. Maybe training others on customer service. His is simply exemplary! Kudos to you Public Storage for your Magnificent Employee!
March 9, 2021
Google Public Storage Diana Cruz
Jermain, the guy who help me today, was awesome. A really good and friendly service.
February 25, 2021
Google Public Storage Eileen Ramos
Me and my husband found the experience at this Public Storage site at Long Island City wonderful. The staff Carmen and Jermain were extremely polite and patient with us as they showed us different storage size spaces. They explained fully to us how the facility works , the hours of the facilitys opening and closing times. It was a please beeing there and choosing this facility to store our items. I highly recommend this site and the wonderful experience. Eileen and Fernando
February 12, 2021
Google Public Storage Sirui Ren
I had a great experience rent a unit here with support from Lovette. She’s extremely nice and patient.
February 6, 2021
Google Public Storage Maria Lopez
Muy bien..muy buena atencion..lovette
January 29, 2021
Google Public Storage Darlene Tisdale
Jermaine was very helpful and informative. I will definitely be in touch for assistance with your services.
January 29, 2021
Google Public Storage Keyshia Poes
I went to public Storage on Van Dam and received great customer service from Jermaine. Really nice gentleman
January 23, 2021
Google Public Storage Tommy Wilson
January 7, 2021
Google Public Storage william rhodes
Service was great. Thank you to both young ladies who was on shift today. Made everything go smoothly.
December 9, 2020
Google Public Storage Bryan Myrick
Let me start off by saying I have been a client at this location for the past 3 years and yesterday reassured me why I love this location. Carmen was very helpful, knowledgeable and very very kind. She helped me find a new unit to better fit my needs. It was a pleasure to do business with her. This facility is always clean, has covered loading/unloading, easy vehicle entry and exit out of facility, and secure. They also have several carts available for use that are great quality. Thanks again for everything!
December 7, 2020
Google Public Storage dosa bluntz
November 6, 2020
Google Public Storage Gee McQueen
Today my day was made at public storage on van dam street. A staff member by the name of Jermaine really helped me out and was so patient with me and made me feel like my items were in good hands. Thanks so much Jermaine!
November 4, 2020
Google Public Storage BERNARDO Hawes
I was very please with Jermaine he was polite and patient show me around took his time out slowing me the different units sizes thanks again I will be coming back
November 2, 2020
Google Public Storage Teah Wright
Been looking around for a storage space to store some items and decided to stop by Public storage to find out about their units and pricing. A gentleman name Jermaine that works there did an awesome job with providing me with all the information that I needed. I will definitely be back to rent out a space
September 28, 2020
Google Public Storage Good Music
I went to public storage and I received great service by a young man name Jermaine. He was so patient with me and explained how everything worked. I recommend public storage as the place to go!
September 7, 2020
Google Public Storage A
September 1, 2020
Google Public Storage Mable Williams
Service was great!!! When I tell you very professional, nice and courteous. Jermaine is it!!! Will definitely use again.
September 1, 2020
Google Public Storage Sherma Sebro
September 1, 2020
Google Public Storage Choclat Fluff
Jermaine was pleasant, knowledgeable, professional and I have recommended this place to coworkers.
August 31, 2020
Google Public Storage Robin Jackson
Public Storage is very professional and really cares about their customers! I called to get some info and spoke with Jermaine Blanding. He was very helpful, courteous, and informative! He offered his help to me whenever I was ready to get started. Great customer service!
August 31, 2020
Google Public Storage Carolyn Murphy
I stopped by to find out what I needed to do to store some stuff. I spoke to Jermaine and he was very helpful! Not only was he helpful, he was courteous, professional and very knowledgeable. He answered all of my many questions with a smile.
August 31, 2020
Google Public Storage jaysong18
I was passing by to get some information on storage space and Jermaine was very friendly and helpful, he was also very knowledgeable about the facility and answered all of my questions. I will definitely go back and look for Jermaine when I am ready to rent. Thank you!
August 16, 2020
Google Public Storage Bizzy T
August 11, 2020
Google Public Storage K H A L I D 【康力】
July 31, 2020
Google Public Storage Sam H
Robert was great!
July 30, 2020
Google Public Storage Garam Kwon
Robert has been great helping us out changing the cubicle on the moving day! Thank you.
July 24, 2020
Google Public Storage Yadira Arias
Robert was very helpful and great!
July 24, 2020
Google Public Storage Ashley Maldonado
Good
July 24, 2020
Google Public Storage Renee Talvy
Stopped here today because I was curious how storage works... the cute guy with dreads named rob walked me through everything.... I promised him I would give a review and it is well deserved.... sorry so late but I just remembered while talking with friends!!! Thanks Robert for all the info!!!!
July 24, 2020
Google Public Storage Genesis C (Genesis C)
Robert is nice!
July 18, 2020
Google Public Storage amandafeldman
July 18, 2020
Google Public Storage Noorlind Music
Robert was great!
July 15, 2020
Google Public Storage Cynthia Jackson
On Tuesday , July 14, I rented a storage space from Jermaine at the Public Storage facility in Long Island City. He was super courteous, helpful and professional. He did not rush me when we looked at the unit. I was able to take pics. He was also patient with helping me with working the lock. All in all, I thank Jermaine for his professionalism in helping me secure this space . Thank you Jermaine!!!
June 17, 2020
Google Public Storage Jaquan godfrey
The managers at the property are awesome, thank you christina,Sidney and dee for your help
June 13, 2020
Google Public Storage Lula T_K
Great service! Clean. Fast! Stuffs are really great!
June 11, 2020
Google Public Storage Louis Rod
Carmen , Christina and Dee are awesome , thanks for all your help and the information
May 6, 2020
Google Public Storage R L
Pros: Staff is informed and super nice and helpful. Cons: Getting off the highway and turning into the loading area; two cars at a time. This area gets really crowded. Keep in mind total costs will double when you sign on the dotted line. Additional Costs to be Aware when looking at units: 1. There is an administrative fee which they disclose before - $25 2. You must buy their barrel lock - $20 3. If you do not have insurance already - they offer it for $15. You must have insurance from either your own private homeowner/renters insurance or must purchase one from them. For the first month with the promotion - I ended up paying about $70 for what I expected to only pay $25 $30 at sign in. My unit costs about $58 with a online discount. So, looking like it will be about $75 a month with insurance. 4. They can change pricing on you at any point; most likely at the 6 month mark... but they do give you 30 day notice. Tip 1: Research different locations and prices - found a great deal for public storage and reserved on-line. Better deals usually for ones with limited height entry - 4 feet and its a about 6 feet off the ground so getting a bed frame or heavy items are difficult. I got the 5x12 and it is really long. You will be able to fit a lot of stuff as long as you can lift it and cross into a 4 ft height ceiling. Tip 2: Have someone with you if you are carrying heavy/really long items like bed frames etc. Tip 3: Bring some wipes and also hand sanitizer. Overall, experience I would give it about 4 to 5 stars. Will I be staying with this unit??? Probably not, as I do not know if I want the limited vertical ceiling. I prefer ones more vertical than horizontal storage. Other options I strongly encourage you check based on this is Cube Smart (less space-same price-closer to my home- better parking and also storage units were vertical)
March 28, 2020
Google Public Storage Tyrik Perez
Dee and Carmen help me open a storage unit today that fit my budget was very professional and had great hospitality because of them I would recommend this company to anyone
February 28, 2020
Google Public Storage Michael Ralston
Great service from Oscar on 2/28. Friendly, efficient, and there to help our business find the cheapest option possible. Cheers!
February 27, 2020
Google Public Storage Garry Holly-Frazier
This is a great place to store your things Dee was a awesome help and help me out with everything THANK YOU AGAIN.
February 27, 2020
Google Public Storage Barry Green
My overall experience was a blast. Dee was such a good help and she was very informative! Thanks Dee!!!
February 23, 2020
Google Public Storage Alissa Frum
Great service!! Phil was very helpful and nice!!
February 14, 2020
Google Public Storage Happy Carma
Very informed and very nice
February 8, 2020
Google Public Storage Tatiana Hochrein
Dee is so helpful and efficient. Got everything done quick and very clear.
February 7, 2020
Google Public Storage DownByLaw
Christina & Melissa Were Very Helpful.
January 30, 2020
Google Public Storage Charles Lewis
January 12, 2020
Google Public Storage Enio Pasalic
January 10, 2020
Google Public Storage Shawn Willis
Fantastic service and assistance from Ebonys. Very clean and convenient. Recommended!
January 6, 2020
Google Public Storage Brandon Hynson
I had an absolutely wonderful customer service experience with Carmen. She was fantastic. Carmen was knowledgeable, honest, friendly, served with a smile, attentive, and personable. With her excellent customer service it made my decision to go with Public Storage more than worth it! Thank you Carmen! If you want great customer service, a clean facility, and storage space worth your money go with this Public Storage!
January 4, 2020
Google Public Storage Rafael Rivera
Carmen and Dee handled my application with courteous professional attention. Thank you
January 2, 2020
Google Public Storage Brian Elliott
Wanted to recognize the great experience and customer service from Jesselyn Calderon and her team. They helped find the best storage unit, at most cost effective rate. Made everything easy. Moving is never fun- but Jess and her team made the storage part the least of my worries!
December 30, 2019
Google Public Storage David Ricketts
Booked a unit online and was able to quickly walk through the process to getting a unit upon arrival. Thank you Ebony and public storage team!
December 20, 2019
Google Public Storage Kelsey Wright
Ebony was amazing! Super fast, helpful and transparent. Thanks!
December 20, 2019
Google Public Storage Debra Pasciscia
Dee was amazing and the process was super quick. Thank you!
December 19, 2019
Google Public Storage Eunyoung Ham
I had such a great experience with Ebony. She is very kind and informed me all information that I wanted to know. Thank you Ebony!
December 16, 2019
Google Public Storage Arman Khoshneviss
Nice place. Ebony was incredibly helpful!
December 13, 2019
Google Public Storage Danny Spaight
Excellent service and facility. Ebony was fantastic. Very helpful and thorough. She made sure we rented the unit that was best for our needs. Will recommend this location to others.
December 1, 2019
Google Public Storage Mandy
November 27, 2019
Google Public Storage Tammy Osby
I fell behind in my bill paid an enormous amount of money to keep from losing my belongings and they raised my rent close to $100 a few days later
November 27, 2019
Google Public Storage Benjamin Belfield
November 25, 2019
Google Public Storage Mello Saurio
Great costumer service, fast and friendly Ebony! She was so kind and answered all our questions! She also shows us everything we requested! Thank you for your time and patience!
November 25, 2019
Google Public Storage John Dorado
Carmen was an amazing rep and she really helped me out. Great experience.
November 22, 2019
Google Public Storage Lilian Mendez
November 22, 2019
Google Public Storage Lucky Negrita
Nice
November 22, 2019
Google Public Storage Tania Montesdeoca
Very good attentive, I will recommend this store place
November 22, 2019
Google Public Storage Edwincortez
November 17, 2019
Google Public Storage JSciarrillo
November 17, 2019
Google Public Storage John Gonsalves
Great storage facilities
November 14, 2019
Google Public Storage Gee Dee
My customer service rep name was Dee. She was Awesome!!! Very professional , detailed about everything . Made the process that I was dreading very easy and speedy. Although there are other storage places in the area her service alone would make me recommend people to this storage site. Price , location home run ! 👍🏽👍🏽👍🏽
October 26, 2019
Google Public Storage Linda Hungreder
I'd give more stars if I could. What a great experience at the VanDam facility. Staff is super. Carmen is friendly, courteous, patient, very knowledgeable answered all questions and concerns never felt rushed. When I left I was totally at ease.
October 25, 2019
Google Public Storage Roy Harel
October 17, 2019
Google Public Storage Jian Luo
Carmen and Melissa were very very helpful!!!
October 7, 2019
Google Public Storage Cathasach O'Neill
The woman who checked me in was nice but they lied about the size of the unit and you can only get in from 930 to 6pm!
October 2, 2019
Google Public Storage Ben Wilcox
Great service from the employees, reasonable pricing, and clean facility even during renovations.
October 1, 2019
Google Public Storage Tiesha Fuentes Saldana
The service today was impeccable. I appreciate the knowledgeable rep that assisted me with the whole process.
September 29, 2019
Google Public Storage Mandy Cat Kitana
Dee is amazballz!! Super great energy totally happy with my storage service!
September 29, 2019
Google Public Storage Lindsey Griswold
This place is great. Lovette and Carmen are wonderful and super helpful!!
September 17, 2019
Google Public Storage A James
Crowded
September 17, 2019
Google Public Storage Elite Life
September 15, 2019
Google Public Storage Beth Scheppke
We had a seamless move-in today thanks to Dee! She was so friendly, and such a big help. As far as storage units go, I think this one is pretty great.
September 11, 2019
Google Public Storage Soner Sevinc
Ebony was great she explained everything well and very nice good job public storage
September 1, 2019
Google Public Storage Deanna Kim
Dee was amazing!
August 31, 2019
Google Public Storage Malcolm Nails
Dee was very helpful!
August 30, 2019
Google Public Storage Michael B. Clark
Ebony handled it like 5 star pro!!
August 30, 2019
Google Public Storage Gleb Karapish
It was a quick and seamless experience to tour the facility, pick a storage room and finalize paperwork in 30 min. Thanks, Ebony 🤗
August 29, 2019
Google Public Storage Leat Ruben
Just left the storage facility. We had a great experience. Ebony and Lovett were super helpful and patient with us as we were deciding which unit would best fit our needs and budget. Ebony took the time to show us each unit and point out pros and cons for us and they both weren’t rushing to leave just because it was closing time and made sure we got all our things in. Really had a wonderful experience. Thank you Ebony and Lovett! A++
August 28, 2019
Google Public Storage Kyra Boselli
Great service with Dee! Thank you!
August 24, 2019
Google Public Storage tara rajaie
Ebony was great so sweet and explained everything well thank you ebony & public storage!!!!
August 22, 2019
Google Public Storage James Anderson
The place is currently under construction. In spite of that I received exceptional service. They even went so far as to clear a mix up that I had created by accidentally making two reservations at different locations. The manager Ebony was kind enough to help me through the process making it easy.
August 21, 2019
Google Public Storage Daphnee Sabourin
Dee helped me with my move in. She was very patient and understanding. Will recommend
August 17, 2019
Google Public Storage Ola Dabrowska
Ebony was the best! She made the set up process very easy and walked me through every step of it.
August 17, 2019
Google Public Storage Joey Stuller (Joey Danger)
Melissa and Dee were amazing! They helped me so much. Amazing support and service. I highly recommend this place!
August 14, 2019
Google Public Storage Larissa Vieira
Got a great unit for a great price and Ebony was super helpful throughout the whole process 👍
August 14, 2019
Google Public Storage Elz Str8
This storage unit was so clean and fresh smelling I appreciate the dedication and incredible service for your number 1 employee ebony , fantastic job public storage she deserves a raise :) !!
August 12, 2019
Google Public Storage Zhi Jiang Huang
August 10, 2019
Google Public Storage SOHEL
Very good service and lots space still available, good for find coupons code for renting the stores.
August 10, 2019
Google Public Storage Russ Halliday
Ebony, dee, Lovette were great!
August 8, 2019
Google Public Storage akiyode dare
Lovette has great customer experience, friendly and polite. Also it's a very neat and tidy storage. Great place
August 6, 2019
Google Public Storage Michael Michael
Ebony , professional, polite and helpful. Very pleased and I recommend this location
August 5, 2019
Google Public Storage Juan Collado
August 4, 2019
Google Public Storage Joe Miller
I called into this location to get some information on prices and was helped out by Dee over the phone. Dee was very patient with me as I asked a few too many questions and knowledgeable and was able to help me get a better understanding of storage as I never had storage before. Her Customer service skills was spot on that I had to leave a quick review for the lovely Dee. Thanks Dee again for your patience and hopefully when I do decide to rent a storage you’ll be there help out!
July 29, 2019
Google Public Storage Anna Brown
I recently spoke with Lovette at the storage office on Van Dam St in NY. She not only took the time to listen but helped me resolve a shipping dilemma my son was having about some items he has had in storage for 3 yrs. This storage facilty is wonderful, as my son has used them for 3 yrs now & has never had a problem. Staff is friendly, informative & helpful. Lovette even suggested ways my son could make it easier on himself to ship out of state. Thanks again Lovette for all your help!
July 27, 2019
Google Public Storage Grant Fox
This is one of the better storage facilities I've used in NYC. Lovette and her colleagues are courteous and quick to help. Lovette provided a thorough and professional onboarding experience and answered all of the questions I asked without hesitation. The facility is clean and easily accessible from I-495, Greenpoint, Williamsburg, and Long Island City. Prices are competitive and the online system is extremely useful.
July 27, 2019
Google Public Storage Jesse Osterman
Ebony was great! Extremely helpful and charming, made me feel confident using public storage
July 27, 2019
Google Public Storage Michael Maniaci
Melissa was fantastic service!
July 13, 2019
Google Public Storage The Chef
Ebony and lovette the best..I had an issue with my unit, it was leaking from the pipe didn't know what to do specially when you don't have the time to make the right decision because basically I was forced to move out to another unit, which it has to be done in not time !! Like same day. Luckily I found Ebony and lovette really make my date !!! they we're really helpful ,lovely and kindness to me they took the time to help me find another unit with smile and not rush made me feel comfortable all the time with the paperwork and everything thanks both of you .. I really suggest look for them if you have a problem !!! Once again thank you guys... your awesome !!!
July 7, 2019
Google Public Storage Elyte Faeva
Convenient location and easily assemble from any part of Western Queens. Clean and professional environment
July 1, 2019
Google Public Storage Jake Polikoff
We had a bit of moving complications and needed to find storage for overnight before moving into our new apt. Lovette is the absolutely best and helped us get situated with a unit and even took some extra time after closing to make sure we were able to get everything in our unit and secured for the night. Fantastic customer service and always ask for Lovette. She is the best! Thank you Public Storage for the great customer service and easy move.
June 19, 2019
Google Public Storage Miguel Marte
It was very helpful... I would definitely go back... There customer service is awesome 👍🏽
June 15, 2019
Google Public Storage Josue Cuevas
Manager Jess helped me with my move in today. Easy, fast, convinient, very professional service and the best pricing i could find; she knew exactly what I needed. Than you so much Jess; you're amazing.
June 15, 2019
Google Public Storage MR L
One year is all it took for this place to switch four mangers, from five plus stars to one ,customer service has gone down. Price go up to compete with others and missing items , means to me time to go
June 14, 2019
Google Public Storage Thomas Noah
Jess and Lovette are the best! Have worked with hundreds of units before and these two are hands down the best service I have ever had. Thank two so much look forward to seeing you guys both again soon. Everyone should rent a unit here too and leave happy!
June 14, 2019
Google Public Storage Moodyt 86 (Moodyt86)
Jess is an overall great manager and helped me find the perfect storage unit for my needs
June 12, 2019
Google Public Storage Yannize Joshua
Kelly is the most helpful employee at this location. She redefined “going above and beyond” with how she helped my mother and I today. She can teach a masterclass in customer service. If I could give her 10 stars, I would!
June 10, 2019
Google Public Storage john console (jconsole)
The lady that took care of me was Jess. Very professional, very pleasant to speak to. But i should say all the folks were wonderful
June 4, 2019
Google Public Storage Fernando Medina
Service was great thank you Jesselin
June 4, 2019
Google Public Storage charles setteducato
my experience with public storage went well the staff jess and Kelly were very helpful and knowledgeable of my needs they were both extremely pleasant to deal with i highly recommend you see them if you need storage.
June 2, 2019
Google Public Storage Yingzi Zhang
Ofir is very friendly and helpful and help us getting the unit we wanted. She explains things perfectly understandable and worked efficiently. We are so glad!!!
May 31, 2019
Google Public Storage Hang Zhang
Jess and Lovette was very patient and helpful with me and my move in. Highly recommend this position and crew.
May 31, 2019
Google Public Storage Matthew Schenker
After an initial problem with giving me the right unit, the staff corrected the issue and refunded me extra money I paid. Everyone was very nice.
May 28, 2019
Google Public Storage Helen McCraw
I went to rent a storage at this particular location, and l saw a young girl and a young men sitting down busy with their cell phones. They did not acknowledge me . I don't think they even knew I was in office. There was a lot of noise they weren't paying attention they seem like they didn't care. I checked the reviews on this particular location, it looks like they were very good reviews. But my first impression of this location is not what I expected and for this reason I was obligated to go to cube smart and rented my storage
May 25, 2019
Google Public Storage kevin kingsley
Kelly helped me. very helpful
May 24, 2019
Google Public Storage Lynn Wang
Jess was very friendly and helpful, and lovely! Great experience.
May 24, 2019
Google Public Storage J Shi
Jess is the best! Great rental experience! I would give 10 out of 5 :)
May 22, 2019
Google Public Storage Nati M
Lovetta was so kind and helpful. She guided me patiently throughout the whole process. It was so easy to finish the registration process thanks to her.
May 17, 2019
Google Public Storage Evangelos Zotos
Kelly who helped me all the way from beginning to the end was wonderful it!!!! She was so helpful!! Showed me my space help me with my contract explained about the payments and also the manager was very nice Miss Jess !!!
May 14, 2019
Google Public Storage Jason Abreu
Jess and her team were EXTREMELY helpful in finding the RIGHT storage size for my belongings. She was VERY patient as I did have a lot of questions and answered them all! I do recommend this storage facility to anyone! Thanks again!
May 14, 2019
Google Public Storage justina carlson
I highly recommend! The staff is always friendly and efficient. Move in was a breeze. The manager Jeselyn is super good at her job. The space is clean, and secure. Totally professional operation.
May 8, 2019
Google Public Storage Reginaldo Bertosi
I was looking for storage and I stopped by at Public storage on Van Dam St, and fortunately I met Joselyn, property manager. She is so helpful and really good person. She tried her best to help me with moving at the worst time for that, 20 minutes before close. Joselyn was very willing to help us and still waited everything be fixed. I got better price around, but I don’t want to move because Joselyn is very good professional and so kind person, and still helpful anytime I need.
May 5, 2019
Google Public Storage Nereida Ramos
We just rented a unit here at Public Storage and I must say that the staff members Lovette and Kelly were amazing. They both met our needs effectively. These young ladies are organized and knowledgable.
May 3, 2019
Google Public Storage Mark Dillemuth
Jess, and her staff are some of the best I have ever seen. They are very professional and always make us feel at home. Cargo is extremely happy to have public storage as there primary storage facility.
April 28, 2019
Google Public Storage Nicolette Andersen
April 27, 2019
Google Public Storage Brigitte Lloredq
I think that all the employees were nice and very kind the girl named Jess helped me and my mom get a new storage place to put all of the clothes and shoes that my mom sells in 90-05-37abe Jackson heights all of the people are really nice and I think you would all like a place like here have a good day bye!
April 16, 2019
Google Public Storage Alexis Jones
Omg these girl are the best .. it was a great experience they showed me around and they are great ... if you need help always go to Jess and ofir so nice and sweet hearts they help you with everything
April 10, 2019
Google Public Storage daniel dwomo
I will like to recomend Kelly, Jess,Rob to any body who will like to visit there. Great people.
April 10, 2019
Google Public Storage Stephanie You
Place it's ok. I was helped by Ofir who Gave me a good service saving me $$$
April 9, 2019
Google Public Storage Amanda Velez
i felt so welcomed here! they helped me so well without a problem. i have no complaints, only compliments for this great place! very nice team!
April 9, 2019
Google Public Storage Susan Seda
Spoke with rob on the phone and he explained the whole move in never left a detail out and it was great to speak with someone there job opposed to the dummies at cube smart down the street love this place i know and feel right at home
April 8, 2019
Google Public Storage Yoselin Then
Muy buen servicio con las chicas que estan ahora trabajando
April 8, 2019
Google Public Storage Бекзод Бек
Excellent manager ofir service was great.
April 7, 2019
Google Public Storage UpGamer Sam
Kelly And ofir thank you so much for the best attention in here and also the best costume service of NYC!!
April 7, 2019
Google Public Storage Marcella Diaz-Veliz
April 2, 2019
Google Public Storage Marcia Jara
Great service. Kelly was ver professional. Gracias.
April 1, 2019
Google Public Storage Julio Martinez
This girls are the best... thank you so much
March 29, 2019
Google Public Storage Joselin Nazario
El servicio con Mánager Jeselyn fue excelente!! Me encontró la unidad que necesitaba rápidamente y es muy profesional. Encantada con su profesionalismo y rapidez sin titubeo.
March 27, 2019
Google Public Storage Armando Pina
Exelente service .Ofil was excellent
March 27, 2019
Google Public Storage Alejandro Lopez
I had never felt so well attended by two such exceptional womens as Offir and Jesselin. They were very attentive and very special when dealing with me and my company. Their excellent service in the sale of supplies and in the showing of the locality was impressive. I will always recommend publicstorage . Alejandro Lopez A&M Transport Service Corp. M o v i n g & S t o r a g e
March 20, 2019
Google Public Storage Cole Neese
Love Jess & the amazing team at this location! I was nervous about renting a space in the city and Jess put every fear to rest! She was kind, diligent , professional on every account! From making move in a breeze to ensuring I was getting adequate service, I highly recommend this location!
March 8, 2019
Google Public Storage Richard Saralertsophon
Amazing storage, staffs are very helpful.
March 8, 2019
Google Public Storage joey betras
I had an excellent experience here with Jonathan. He was very helpful finding a storage size perfect for me, and he went well above and beyond to help me in a lot of little ways that meant a lot. He even let me stick around a little after closing because my move was going so hectic. Thanks so much!
March 6, 2019
Google Public Storage Roger Hsin Yen Liao
Jess was an awesome help and super Knowledgeable and very accommodating.
March 6, 2019
Google Public Storage Ahmad Chewning
Ofir and Marcos have great Customer service, best location I've ever been to.
March 5, 2019
Google Public Storage Zeny Dee
Jess ,very accommodating, helpful, courteous,informative. Easy to work with.
March 2, 2019
Google Public Storage Virginita Broderick
Ofir Jess and Marcus there are excellent all our questions they answer them now I’m feel safe that my stuff in storage are safe also
March 2, 2019
Google Public Storage CBM CBM
Ofir, Jass and Marcos They are excellent crews and very awsome !!!!😎😎😎😎the very cool
February 26, 2019
Google Public Storage PR Gonzalez
Jess and Ofir, are the best! Very helpful and very kind. Im very thankful for their assistance.
February 23, 2019
Google Public Storage Iker Iza
Ofir y su equipo son una maravilla
February 15, 2019
Google Public Storage Jonathan Romulo
I have been using space for about 3 weeks now. Jesselyn was my initial contact, she showed me different options and helped find what I needed. From that first call up to now she is continuously showing exemplary customer skills. She remembers my name and greets me and everone with a warm welcome. Hats off to Jess. Also commend Ofir and Marco, both always ready to help out. I forgot some stuff on loading dock and they secured it for me. Great staff out here. Check it out.
February 5, 2019
Google Public Storage David Pagan
Jess and Ofir were awesome. Very friendly would recommend them to anyone and this place is awesome. If your looking for a storage unit please come and see these girls they rock the will take there time and show you everything.
February 5, 2019
Google Public Storage Enrique Iglesias
Jeselyn y Ofir. ..excellent servicer, nice people... pending of evething... so special, good attention
February 2, 2019
Google Public Storage jonathan romulo
-Scouted out this location for storage needs. i spoke to Jesselyn who invited me to come visit the site and with the assurance that she willl assist me. Met Jess at office, so pleasant and friendly. Patiently showed me 5 different sizes/locations. Understood the limitations ($) that retired persons (as I) have and she worked with me to find suitable storage within my budget limitation. Ended up signing for a storage space right then and there. Kudos to Jess for her capable friendly caring work attitude. Great job Jess. Thanks.
January 17, 2019
Google Public Storage geo guadagno
Showed up last minute and Manager Jess helped me find the unit that would fit my needs. It worked perfectly, price was excellent and customer service was exceptional and personalized. Jess went above and beyond and she has a beautiful smile too. Thank you Jess.
January 17, 2019
Google Public Storage Anabel Sanchez
The help was amazing !! Totally recommend this place .. 100 percent ..
January 13, 2019
Google Public Storage Jota Jota
I 've been a long-term customer with Public Storage. I have to tell, the location looks very clean and well-maintained. The Workers Ofir and Marcus are Amazing. It is a very convenience location.
January 12, 2019
Google Public Storage David Mc donald
Stopped by the local Public Storage that's near my Apartment on the water in Long Island City to see what they might have available. Wow, what a breeze! Manager Jess is amazing! So knowledgeable, patient & friendly. Everyone who works there seems to really enjoy what they do, which is pleasantly contagious. So glad they're right down the road from me & I can grab seasonal things when I like. Thanks again Jess & I highly recommend them!
January 8, 2019
Google Public Storage JJ L
Excellent service! Jess and Jonathan were extremely helpful!
January 8, 2019
Google Public Storage Dimitri Williot
Staff was very helpful, extremely easy to communicate with and clean storage .
January 4, 2019
Google Public Storage Santa Ramirez
Ofir waoo poco personal como ella super amable agradable simpática muchísimas gracias por tu paciencia y ayuda ofir espero que este por mucho tiempo ahi.
January 4, 2019
Google Public Storage Zack Haigh
January 4, 2019
Google Public Storage Gman
un lugar muy bueno para guardar las pertenencias, mucha cortesía de los trabajadores, en especial la señorita Ofir la cual me atendió hablando en español y es muy amable
January 3, 2019
Google Public Storage Quinten Herrera
December 31, 2018
Google Public Storage Jared Sleeper
Naquin is the man!!
December 31, 2018
Google Public Storage Dorothy Ren
Was making a move from Boston to NYC, hit a lot of traffic and called ahead of time to let the office know I would be showing up around closing time. Naquin really saved my bum when he stayed late and helped me move everything into my unit. The service was incredible, and that staff is generous and understanding of exhausted UHaul drivers :) Thank you so much, Naquin! You're awesome.
December 29, 2018
Google Public Storage Vera Fairbanks
Ofir was wonderful...….fast, efficient, polite, helpful and knew exactly how to make my visit stressless. Thank you Ofir!!!
December 28, 2018
Google Public Storage Pete Sorrentino
Had a great experience at this location thanks to Naquin I recommend storage here
December 26, 2018
Google Public Storage Nileshh Shah
Jess and Ofer are very good and nice , great service
December 15, 2018
Google Public Storage aventuras de la vida
The new Team Jess and Ofir are very professional and customer service was excepcional; Jeselyn helped me with my account concerns and now I'm up to date account wise. Thank you girls!!
December 14, 2018
Google Public Storage MICHAEL NYC
I've been in this location for 1.5 years. I would've stayed longer if the rent increase was reasonable. The building itself is old, smells of mold, dirty, parking is extremely limited, and the piss poor customer service is really what broke the camel’s back. 5 months ago, my unit was flooded from a leak from the floor above. To resolve the issue, the employee working that day moved me to another unit for the same price I was already paying. Beginning of this month, I get a notice for a 25% rent increase. I wasn't upset, but I asked the woman working the front, Jacelyn, if I could move into another unit of the same size and similar in price to what I was already paying. Immediately, she became defensive and started arguing in a very annoying passive/aggressive manner. She told me that I can't get the promotional price because I'm already a customer. But I knew that already, I just didn't want the 25% increase. I would've been glad to be put in the attic, basement, or anywhere as long as it was the same size, didn't leak and the rent increase is reasonable. I just didn't want the hassle of having to rent a U-haul and move out. She kept repeating that because I'm "already a customer" there is not much they can do. From my experience with public storage, if you go to the customer service with a rent problem, they automatically become defensive. Jacelyn lived up to that stereotype by continuing to repeat herself and continually asking me to repeat myself in her annoyingly passive/aggressive manner and talking to me as if I was a little child. A simple "yes", "no", "sorry we can't help you" would've suffice. Because of that experience, the hassle of renting a U-haul and getting a cheaper and bigger newer storage unit elsewhere is a no-brainer. My experience was so bad that I'm taking time from my busy schedule to let anyone else know what to expect.
December 13, 2018
Google Public Storage Due Riches
Naquin, Ofir and Manager Jess received me at the Property and made sure my rental go smooth and comfortable. Property is clean and customer service is excellent and the Team is exceptionally professional. Thank you guys!! See you soon; will definitely recommend to friends and family!!
December 6, 2018
Google Public Storage Pedro Patricio
OFIR, took care of our storage needs today, she was amazing, she had a very positive attitude! Thank you so much for all your help, definitely ask for her help when you visit this location. Ricardo and Pedro! :)
November 27, 2018
Google Public Storage Jeanette Ustin
I recently made a move from a large 10 x 15 unit to a smaller 5 x 5 one at this location after donating many items to the Salvation Army. Ofir, a wonderful employee was very helpful in facilitating our move & everything went smoothly & quickly. She was able to find us the right size unit around the corridor from our previous one & the move was great! We noticed that she is an outstanding employee who keeps herself busy taking great care of the customers & premises. We've seen a lot of improvements in the cleanliness of this location since she came to work here. A pleasure!
November 16, 2018
Google Public Storage jcacc38
If your looking for a place to store your belongings, check out PS on Van Dam street. The staff when I was there, Ofir, Siarra, and Naquan, were all very kind and helpful. Highly recommend this place.
November 10, 2018
Google Public Storage ed.theorem
I have been a long time customer of Public Storage on Van Dam Street. Recently I went to go pay my monthly bill and Ofir, the manager there, was a breath of fresh air. More businesses should have more people like her.
November 7, 2018
Google Public Storage luis jimenez
hi i went to public storage today to find the price for a unit .the manager name is Ofir she took care of me she was very professional attentive helpful this company should appreciate a manager like her because it will make me go back . an the price this company have are great compare to other storage i will definitely recommencement this public storage in long island city in van dam st great service and prices thank you
October 24, 2018
Google Public Storage Abdiel Malik
My company stores it’s valuables at this location. I frequent it daily. It’s highly secure, clean and well kept. The workers are always available and attentive. When I had an issue, one in particular went out of her way to help me locate my phone. Thanks to Siarra I was able to rectify what would have been a disastrous day.
October 19, 2018
Google Public Storage Latavia Donaldson-Jackson
Even though I did not rent a unit, Naquin provided great customer service. He showed me available units that would accommodate my furniture. The customer service here is unmatched and I had a great experience thanks to Naquin.
October 5, 2018
Google Public Storage James Wood
Naquin and Ofir rock!! Incredible customer service!
September 30, 2018
Google Public Storage Adam Gordon
Lovette is the best. So helpful, friendly and efficient on my move out day when I was stressed and freaking out. Will definitely be coming here again. It's been a pleasure working with this company.
September 19, 2018
Google Public Storage asaka nakazato
Ofir was very helpful! She is very organized and sweet:) Thank you!
August 26, 2018
Google Public Storage Adrian Otero
Today was hectic and totally not my day, but once I entered the office the greeting was so warming, Chilli showed me the perfect unit facility was a bit old but well maintained. Great Customer service will be storing for there for a while
August 16, 2018
Google Public Storage david krass
Ladies are extremely helpful and their customer service is definitely 100%, everytime i come in they make my storage expierence a good one. Facility is shiney and clean love it! Thank you public storage for such great service.
August 5, 2018
Google Public Storage Jesus Jimenez
The property is well kept hours aren’t too bad, staff is really helpful Chilli and Hector are awesome managers they help me save money and got me a good size spot. Will definitely recommend this to my friends!
August 1, 2018
Google Public Storage Marvin Kinnel
July 31, 2018
Google Public Storage Raquel Caballero
Hector and the girls at the public storage are so helpful and pleasant! I’ve been to other storage places and the customer service is out the window. These people actually care and try to get you the best for your dollar.The place is well kept two loading areas and a lot of packing material to purchase with discounts if it’s bought it bulks. Good for temporary and long term. Thank you guys !
July 23, 2018
Google Public Storage Rosa Angela
Awesome service love it
July 20, 2018
Google Public Storage Karen Hernandez
este lugar me hizo sentir muy bienvenido, especialmente para alguien que no habla inglés, estaba estresada y sin lugar para dormir y necesitaba guardar mis pertenencias. un amiga me recomendó esta ubicación y a una vez que entré me saludó la senorita chile, su personalidad me sorprendió ya que la mayoría de los lugares no tratan tan bien a las personas que no son inglesas, ella conocía su trabajo y lo hizo bien, Tuvi que llamar a mi amiga agradecerle por haberme recomendado tan buen lugar.
July 8, 2018
Google Public Storage Rocio Barsenas
Facility is very clean, the employees there are always willing to help and are very nice, anyone looking for storage? Public storage is the best place, try them and you guys wont regret it. Thank u guys!!!
July 2, 2018
Google Public Storage Saraswati Gurung
I have been a customer at this location for about 8 months. The staff are rude and unhelpful, the manager really seems to care even less about the customers. Save yourself some stress and move on to the next storage company. They will disappoint you some how!
June 25, 2018
Google Public Storage Hugo Rosas
Excellent service here. Recommened to anyone looking for storage needs
June 24, 2018
Google Public Storage Juan Aqui
Facility looks very well maintained, the ladies customer service is amazing chilli's personality is beyond great, keep up the good work ladies, definitley will be staying a long time
June 21, 2018
Google Public Storage j. rodewald
Excellent customer service provided by Chilli!! Very quick to register and very helpful staff.
May 29, 2018
Google Public Storage Abubacarr Konteh
Walked into public storage on van dam st with my mind in shambles but chilli surely made it all better as soon as she greeted me at the door, she showed me 4 rooms i was being a bit difficult but she handled me with such patience and great customer service which was really amazing, she found me the perfect room with such a great promotion. Left extremely pleased and less stressed. Thank you so much chilli u are awesome.
May 22, 2018
Google Public Storage Tania li
Imani very good service .
May 22, 2018
Google Public Storage Nicolina Cacciutto
I've had a storage unit with this location for many years. They are often understaffed, but the staff they do have is hard working. They keep the place clean, except for the main bay area - it often has a decent amount of trash on the ground. But the customer service is good. They're friendly and willing to help with anything you may need. It's also a great location - right off the highway and positioned between the midtown tunnel and the 59th street bridge.
May 11, 2018
Google Public Storage cleidwork C.L. Eddins
May 4, 2018
Google Public Storage Yohara Morgan
I was assisted by Brittany I. She greated me with a smile as me n my husband entered in. She was very polite and honest . She was able to accommodate a room that I needed and search for a good price that I was satisfied with. She understood my concerns and was able to reassure me of my worries. Thank you Brittany I really appreciate you.
May 2, 2018
Google Public Storage W243 FE02
Great experience. Chilli helped me out on every occasion I came. Had a great conversation both personal and professional with Samantha. They helped me out get the best unit that suits me perfect. I definately reccomend this spot!!!!! Great personalities.
April 30, 2018
Google Public Storage Isabel Gonzalez
Rented a unit here today and te ladies were completed amazing and helpful, facility looked well maintained. They really made my move in easy
April 16, 2018
Google Public Storage Mylla Bernard
Brittany and chilli are awesome. Been storing here for a long time, each time i have a question or concern these ladies are on their toes to help. Bought my sister to the facility to rent and they helped her find the perfect unit for her needs. Thank you public storage for having such great People Working here.!!!!
March 25, 2018
Google Public Storage elizabeth morales
Stopped by public storage on van dam st earlier today to inquire about a storage space, as soon as We entered the door I seen Chilli's warm smile as she stood up and greeted us with such excitement. Now I needed a unit for my husband's work tools but some items required a certain measure to be able to fit through the door, my husband was being pretty difficult in my eyes but the way chilli handled our situation was fantastic! Not only did she show us more than one storage room but she also informed us on how we could store our stuff in a space that will fit everything and could help us save money. As we walked back into the office I was a bit concerned about the pricing so she sugguested I go online which the prices would be a bit different. Definitely a place I'll be storing will be making a reservation as soon as my husband gets his stuff together. KEEP UP THE GREAT WORK! this was a much better experience than cubesmart.
March 1, 2018
Google Public Storage Yasmeen Jawhar
The team here is super kind and helpful, especially Brittany and her co-workers who were on staff. Moving is stressful, but they made it a little less so. Thank you for being such a generous human being!
February 23, 2018
Google Public Storage alex galynsky
Brittany and Chilli were so helpful and professional. I recommend storing with them at Van Dam!
February 10, 2018
Google Public Storage Zsolt Hardi
February 10, 2018
Google Public Storage Armon Clarke
Ivana was awesome and helped me find the perfect size unit for a great price!
December 29, 2017
Google Public Storage Dee Ray
Excellent staff...the girl shamoya is a wonderful sweet heart she assured me that my stuff is secured .
December 18, 2017
Google Public Storage Chantanae Singletary
I was moving from the city at the end of the my grad school semester and needed to get a couple of boxes on short notice. Moya was helpful and hilarious! She made a stressful move and last minute search quick and easy. I will definitely be back if I'm ever in need of moving or storage services. She was such a joy!
December 17, 2017
Google Public Storage Roberto Hernandez
Helpful, has all the supplies you need to move! Will refer people if they ever need storage
December 14, 2017
Google Public Storage Mary mary
Never thought I would need storage in New York but thank god this location was close to home for me. I was able to get a $1promo and move in right away. Definitely a location you can trust with your items.
November 10, 2017
Google Public Storage W H
November 4, 2017
Google Public Storage Bo-Yoon Kim
I needed a storage for couple months before my move in in December, and public storage was the perfect Choice. Moya helped me out with everything, she was excellent! very kind and helpful. Moya is the best!
October 19, 2017
Google Public Storage John Copeland
On-site staff are friendly and helpful, but buyer beware: your rent WILL be raised after 6 months as a matter of corporate policy. This standard rate hike should be made clear in the contract, but is not.
October 13, 2017
Google Public Storage Lorissa Morales
Moya customer service was extremely great, every question I had about the facility and unit she answered, she made sure the unit would work great for us since we did have alot of things, she mentioned 2 moving quilts that help us alot, we drove all the way from Florida, we was so frausted and Trust & believe me my husband is definitely a tough cookie, they handled him with so much patience, Chili showed us another loading bay where it was free of customers and a lot closer to our unit since we had to unload our entire apartment into our now 10x14 unit on the 4th floor, talk about a workout! But she definitely made it a lot more easier, even supplied us with 2 dollies!! They both were amazingly great, It made me go back about 3 times just to apologize to them about how horrible we walked in but also how great they handled us. Thank you ladies!
September 29, 2017
Google Public Storage Joe Stottler
Imani provided exceptional service
September 27, 2017
Google Public Storage Claudia Filecci
September 7, 2017
Google Public Storage Max Raines
Thank you, Imani you're the best!
September 1, 2017
Google Public Storage eric vaquero
It is such a nice feeling when you walk into this public storage facility when you are greeted with smiles, courtesy and professionalism putting me in a comfort zone. They work quick, efficient and with 10 minutes all paperwork was completed and I had my storage room available . The first month for a $1 was an incredible deal and I found the rooms and every corner of the facility clean even though they are located on a busy street. Kudos to Shivonne and the trainee Adilissa for making my move into storage easy. The manager of the place was also very accommodating and funny. Highly recommended!!
August 24, 2017
Google Public Storage andrew edwards
Let me start by saying phonamenal customer service by far! Wish I could of gave more stars, Shivonne and Chillie were very friendly and knowledgeable. They helped me select a size and even showed me how to pack my items in the unit. Being in New York you really don't see customer service like this anymore. Thank you ladies at van dam best choice I made by far for storage.facility clean, spacious a bit older looking building
August 19, 2017
Google Public Storage Tinia Pina
Moya was very courteous, prompt, and very responsive to our unique storage needs. Incredibly grateful for her service!
August 14, 2017
Google Public Storage Stanley Jordan
She was very willing to answer my questions and was there for me all the way
August 10, 2017
Google Public Storage Garfield McKenzie
Came in to the facility with my grandfather to rent a space for him and I. Imani answered every question we had and was a great big help. Moving was easier than we thought. Thanks to her.
July 28, 2017
Google Public Storage Anthony H
Shivonne and Imani are great persons to deal in when you rent a storage - knowledgeable and friendly
July 11, 2017
Google Public Storage Quinn Bruck
Great customer service, friendly, clean facilities and Imani is super knowledgeable and helpful!
July 7, 2017
Google Public Storage Mengdi Le
Great service here. Imani helped a lot!
July 2, 2017
Google Public Storage juan gonzalez
Elevator is down
June 29, 2017
Google Public Storage Alvin Babu
Shaivonne and Moya are the dream team! super helpful, very patient and made sure I got the best price and deal. True A+ Customer Service
June 14, 2017
Google Public Storage Dianna Flood
I originally rented here because it was cheaper, closer to my apartment, the hours were ideal and the manager gave us a discount when we said we were considering other places. The huge discount and urgency for us to buy the unit should have been a red flag. They increased the price several times within 7 months, they changed the hours, there was mold and what looked to be some water damage from the nearing units. When I called and asked for an explanation they said "We sent you a letter". Although they raised the rent on me, due to circumstances I had to relocate to a different size unit. I arrived at the center to load my things and found out the hours had changed again so I was left with a uhaul full of items, no place to park the commercial VAN. and once again when I asked when and why the hours were changed, they mentioned it was sent in a letter to my residence. At lease an email would have been nicer.I will most likely be moving my items from this storage unit in the next few weeks.
June 13, 2017
Google Public Storage josette Warren
Great customer service from Moya and Shivonne
May 29, 2017
Google Public Storage Ron C
I've been shopping around for a little while trying to find a storage facility to put my personal items that are very dear to me and decided to make a reservation here because of the great prices. I get to this place and there was a girl there named Moya who helped me. She asked me all of these questions about what I was storing and she let me know that what I reserved was going to be to big for what I was storing and suggested I get something smaller. She showed me the room she suggested and then showed me the room I reserved and she was absolutely right! Not only did she get me the room that was the perfect size she also saved me money! I am very happy to be storing here.
May 19, 2017
Google Public Storage Care Rabelo
Wow I don't know how they managed any stars let alone 4.9? Seems shady to me. Check out the yelp reviews, they are more accurate. The facility is poorly maintained, and the hours are terrible. They kept raising our monthly fee and rolling back the hours, so now it just became expensive and inconvenient.
April 25, 2017
Google Public Storage R Etheridge
Reasonable price
March 23, 2017
Google Public Storage cynthia helton
Rented here about a week ago the girls at this location are very sweet and helpful with my move in. Everything was well explained and thorough. Thank you girls at public storage on Van dam street for your excellent customer service.
March 20, 2017
Google Public Storage Josh Benakis
The ladies at the Van Damn Public Storage were very helpful and extremely friendly! The rental process was seamless and quick! Thank you ladies so much!!!!!!
February 18, 2017
Google Public Storage jeffrey schwam
Imani and the manager Shivonne were both professional and quite friendly.
February 14, 2017
Google Public Storage Igor Gnezdilov
great people specially DIAMOND and NATALIE who showed me around, and gave me good costumer service, thank you guys
October 18, 2016
Google Public Storage Ethan C
Shivonne and Susan are fantastic. It's our second time renting from this location. Shivonne is very knowledgeable and helpful in terms of finding the right storage unit & size for us. She also went to all the important details of payment and move out policy. We had a great experience here and definitely recommend this place.
October 14, 2016
Google Public Storage David Gordon
had a great experience with was wonderful in explaining the process of renting a unit. I would definitely recommend this place. They were friendly and knowledgeable.
September 11, 2016
Google Public Storage Dan Mullins
Shivonne, Darene, Natalie, Susan and Malik were awesome, great customer service and support! Look no further for your storage needs...
September 1, 2016
Google Public Storage LEVI (L E V I I I)
Super friendly staff, easy to understand process, and very seamless to get your stuff in! Highly recommend !
August 30, 2016
Google Public Storage Henry Tucker
Shivonne was extremely helpful and professional. I was impressed and if I was still working would hire her.
August 5, 2016
Google Public Storage Bianca Barabas
I am in the process of moving soon and was recommend by a friend to check out Public Storage. I came in yesterday looking for a unit I would need in about two months and spoke with Devon. Devon was very professional and helpful. He gave me a tour of the facility and advised on some really great deals, as well as merchandise available for purchase. I had a lot of questions in which Devon was able to answer, which was a relief given this is my first time renting storage space. I will definitely be back in 2 months to purchase my rental. Nothing better then great customer service!
July 28, 2016
Google Public Storage natalia rodriguez
I walked into the public storage location on van dam thinking I was just going to see what they had to offer but instead walked out with a great promotio. I was surprised of the Great customer service I received from the staff! The property manager Shivonne, Natalie and Davene were all very helpful. I felt like I was a VIP having so many people help me out. I'm glad I decided to go in ☺ great staff clean facility
July 25, 2016
Google Public Storage Dwayne Hogan
Shivonne is extremely helpful.
July 3, 2016
Google Public Storage Nick
Amazing customer service, clean, and way cheaper than Manhattan.
June 28, 2016
Google Public Storage Robert Flet
A smile goes a long way, Thank You shivonne for being patient and being friendly. I been renting at this location for a while now and finally came across an employee who actually shows they care.
May 30, 2016
Google Public Storage Al Tosto
We want to say that Devon is an amazing Property Manager at this facility. He answered every question when he conducted a tour of the space. Devon was very informative about all the terms and details of the lease agreement. He explained every question to my wife and me. He offered info regarding insurance, moving boxes, etc. When we walked out of there we knew we made the right decision. Thanks to Public Storage and Devon. We returned yesterday, 5.29.16, to inquire about getting a larger unit. Devon and Shivonne were very helpful again. Devon located a larger unit. We moved. They helped. A happy ending.
May 20, 2016
Google Public Storage Irvin Gomez
I recently rented a unit and was amazed at the quality service customer service I received. I've rented in a couple of storage facilities before and i must say the service really isn't too great but Shivonne at the this location was a star. She was so helpful and upbeat it made me feel happy and secure about where i was keeping my belongings. She had a bright enthusiastic smile the whole time and me feel really good about renting with Public Storage. They were other locations with cheaper prices and better building outlook but Shivonne really won me over with personality and graciousness. She is definitely an asset to this property.
March 26, 2016
Google Public Storage shawn Logan
I remembered Darnicia from bqe her service is always outstanding, Darnicia and Victoria are beyond beneficial to the company.
February 7, 2016
Google Public Storage Greg D
I was moving out and needed to have all my items boxed up for the move Victoria and Darnicia were very helpful.They went to the great extreme of helping me make sure my items would be protected for the move,made me not wanna leave this facility . Thanks for the outstanding service ladies.
January 19, 2016
Google Public Storage RSL NYC
I went to public storage to purchase boxes which I left emptied handed because the prices are to too high but I did encounter a yup lady named darnica helped me she offered me every box in the office she was beyond helpful and carries herself very professional at the same time made me feel comfortable and was very informative she deserves five stars for outstanding service
January 14, 2016
Google Public Storage INFERNAL HULK811
I was moving and needed storage space for my personal items. I called Public Storage on Van Dam Street and theyvset upa reservation for my. I arrived there and Darnicia and Keyonna welcomed me to the establishment. The staff were very cordial and professional, and helped me find the right space, at the right price..The property manager Darnicia, and her asistant Keyonna escorted me to the units and made me feel at home. I whole-heartedly recommend Darnicia and Keyonna as valued employees at Public Storage, and it was a pleasure working with them. Sincerely Reginald Levy
January 9, 2016
Google Public Storage Darius Black
Darnicia great customer service ... Very helpful and positive person ... Made me want to pro long my stay at public storage ... You go girl !
January 8, 2016
Google Public Storage Travis Kelly Jr
After being helped by Victoria she showed a lot of professionalism and was very helpful and she also does a very good job with assisting customers.
December 4, 2015
Google Public Storage Maria Torez
Great staff. Very helpful ladies, always make my visit to my unit very pleasant ..
November 30, 2015
Google Public Storage Desiree Buford
I came in today to rent a space. Chareise was very pleasant and helpful. I would definitely recommend this place to friends and family!
October 16, 2015
Google Public Storage Dru VQ
Q and Chariese were very helpful. They had me moved into my space in time. It was really quick and the service was awesome. Thanks for the help.
July 23, 2015
Google Public Storage shaun thomas
Clean
July 5, 2015
Google Public Storage T
Customer service on point, just the manager will tout u a lotta stuff
June 30, 2015
Google Public Storage Shaun Bonefont
Clean space, friendly staff, nice spot!!! Would highly recommend!!!
May 8, 2015
Google Public Storage Keon Hyacinth
Excellent customer service they were very helpful with helping me understand the rates n sizes of the storage units....I am happy I chose this location
April 6, 2015
Google Public Storage Tyshawn Kingdom
My wife and I rented a unit here about a month ago and we have had a great experience so far. When we rented the unit Devon and Quenda were very helpful, they told us everything we needed to know about storage. They took us around the property which was very cleaned and well maintained. We saw about two to three units before we found the perfect one. Once we got the unit Devon showed us all the items we needed to protect our stuff. The location is great and close to the city and the access hours are also manageable. This the perfect place to store.
March 25, 2015
Google Public Storage toastman
i came to this property to rent a storage,the property was very satisfactory,clean and the workers are nice and helpful...i would recommend this to anyone looking for storage
February 24, 2015
Google Public Storage Christie Kay
I was reffered to this Public Storage by a friend of mine who used their services before. The staff (Q, Tesheya, & Devon) were beyond helpful. They answered all questions that I had and got me the right size space for the right price. I will recommend Public Storage on Van Dam to anyone who needs storage.
January 21, 2015
Google Public Storage Dee
Staff is great. Couldn't have asked for better service. Location is near the city as well as Brooklyn so that's also a plus. It's a big building and quiet which is what I appreciate. Clean. A good place to store.
November 4, 2014
Google Public Storage Julio M
I had storage here a long time ago and then I moved to Florida. Now I am back and the first place that I thought to store at was this location. They are still just as dependable and reliable as one when I first rented. The people are different but just as nice and efficient. The woman Q helped me out with all my needs. Thank you.
August 17, 2014
Google Public Storage Yuen Ying Chan
The service here is very good. I really appreciate Tesha's help with my need. She can identify my need and provide help accordingly. She helped me a lot with extending the access time. Well done!!
March 30, 2014
Google Public Storage Marco Patritti
Kristina was very professional and extremely helpful at all times.
March 2, 2014
Google Public Storage Tiffany Wang
Chris and Kristina were very helpful and quick. They were very pleasant and awesome. Thank you!
January 17, 2014
Google Public Storage Tony Hoffmann
I was very impressed with both the service and the facility. This was my second time at the facility, but first time alone, and the person at the desk couldn't have been more helpful. He was friendly, explained everthing to me, took me down to my storage container and then went back upstairs, got me a cart, and brought it back down. The facility itself was spotless and the security was excellent. I highly recommend this storage facility. Tony
January 2, 2014
Google Public Storage Charles Asumeng
November 18, 2013
Google Public Storage Derek Davis
Tony was very friendly and helpful, found me a great unit for my company!
November 10, 2013
Google Public Storage Patricia marchese
My previous experiences with storage facilities has been very bad in the past so i was very skeptical in trying another one but tried the LIC property of Public Storage and was very impressed with the cleanliness and expertise of this facility.The property manager Brian(yes I made sure to get his name) was very knowledgeable and very helpful in walking me through the whole process-I will recommend anyone I know to use Public Storage especially the Long Island City facility! Well done Public Storage you won my hard earned satisfaction!!
November 10, 2013
Google Public Storage Hermon Calupe
100% Satisfied with the service and unit that I have. The facility is always clean and well staffed. Tony, Tanya, and everyone else who manage this site is helpful and knowledgeable when it comes to storage questions. Tony was especially helpful and is the reason why we have a great unit to store all of my daughter's toys and household items. I fully recommend this place and will continue to be a loyal customer.
November 8, 2013
Google Public Storage James Fransioli
Manager Bryan and his staff were extremely helpful and attentive. Even when I was stuck in a pinch and needed a bigger room, the were able to efficiently adjust my reservation and get me a bigger room at a VERY satisfactory price. Also, not having to wait more than 3-5 minutes for paper work was a HUGE help and they went above and beyond to help all of my needs. It's nice to know that the service provided was provided with the most efficiency, security, and helpfulness. Thank you!
November 8, 2013
Google Public Storage Trisha Mcmillian
I loved the service here the staff is awesome they were tons of help and great people overall . Every time we showed up they were very pleasant with us . The Witherspoon family loves Tanya , Tony & Brain ....... We thank you guys for every thing and will recommend any one to you guys ..........
November 8, 2013
Google Public Storage Ken Hollander
Tony, Tanya and Brian are the greatest. Friendly and helpful service. Security is great and the facility is spotless.
November 4, 2013
Google Public Storage Andrea Charriez
Great service Tony and Tanya are wonderful managers very accommodating, reasonable rates, easy access and great hours, my move in experience went wonderful. Would definitely use this location if I ever need storage again.
November 4, 2013
Google Public Storage Dr. Michael Rand
The staff at this location are very helpful, Tony and Tanya took a confusing situation and simplified it. I was always greeted I also been given helpful advice and suggestions on how to pack my space. Based on the type of items that I was storing Tony helped me find the space for me on the the main floor. It was a great experience. If I should need storage in the future I will definitely return to this location.
November 4, 2013
Google Public Storage TTMZGROUPINC ZIGGY
I've been a customer since 2009. Since then I'm now occupying 3 units at this location. I've seen many managers come and go. Some have been more helpful then others. I just rented my third unit and was helped by 2 managers Tanya and Tony. Tanya helped me find the perfect unit for my belongings. I started off saying that I would only rent for 1 month but now I've been at the same location for about 5 years. Security is great as well as cleanliness and hours are reasonable.
November 4, 2013
Google Public Storage ali Ahmed
The customer service is amazing, hours are good, the staff is helpful, like the space it's a good storage place.
November 1, 2013
Google Public Storage Souleymane Haidara
I been a customer at this location since January of this year, the building is very clean, well lit, secure, and the price is great! They also have the merchandise I need and Tony one of the managers there who helped me when I needed to purchase the merchandise for my shipping business helped me to get boxes for free and also gave me tips on how to create more space and pack my unit. Tony is a very professional and respectful person and his customer service skills are amazing he was very patient with me and knowledgeable and answered all the questions I had. I am still a current customer and every time I come to my space and I see him he is very friendly and welcoming. It's a wonderful experience definitely recommend and if you ever need merchandise or a storage space ask for Tony.
November 1, 2013
Google Public Storage Gregg Giuffré
This location is very clean and well lit. I'm often traveling on foot and the facility is easy to get to from the G train in Greenpoint or the 7 train in Long Island City. Tony, Stephanie and Tanya are very friendly and I would recommend storing your stuff here!
October 29, 2013
Google Public Storage Rebecca Vaughan
Great and helpful staff, good location, highly recommend!
October 28, 2013
Google Public Storage Jimmy Rivera
I had an excellent experience with Public Storage. Bryan help me with the items I needed to move. He also gave me some great moving tips which mad my move smooth and easy. He hooked me up with a sale on boxes and tape. He also took me on a tour of the building because I may need storage in the future. Build was clean well lit. I'll definitely continue to do business with Public Stroage.
October 24, 2013
Google Public Storage Mind Body & Soul Rehab
For it being my first time using a storage facility I feel secure in the fact my things will be safe. And I always thought these places would be dark and dank however I was pleasantly surprised that it was clean and well lit. I believe the gentleman's name was Brian who helped me. I found him to be very knowledgeable in your products and services plus put my at ease about storing all my personal belongings. Thank you Public Storage
October 1, 2013
Google Public Storage James Aponte
I rented with Public Storage in the past. I recently came to this location to purchase boxes on Van Dam, and I am amazed with how things have changed. Well maintained, Staff was incredible, and service was quick. I would recommend this location to other costumers.
September 9, 2013
Google Public Storage Betsy Pine Tucker
Moving is a very challenging experience, particularly for older people who have spent decades in their own home. Therefore, to be treated with the respect and kindness that was shown to us by Stephanie and Tony in the process of storing our extra belongings, was a real treat. Stephanie's commitment to meeting our needs and Tony's encouragement were invaluable. Truly, we investigated many properties, both your company and others and our decision to rent at Van Damn was truly the result ot these two extraordinary young people.