Public Storage Self-Storage Units at 410 8th Street, Hoboken, NJ

I rented a large storage unit for a short period of time (30 days). Saturday I went to close out my unit and Victoria assisted my son and I with that task. She was so professional, bubbly, and helpful. A plus was that Victoria’s energy was infectious. I recommend Public Storage for anyone needing some space to rent, to use their storage units. They were clean, and the staff was very helpful and professional to my family and I. I left 5 ⭐️⭐️⭐️⭐️⭐️ on behalf of Victoria for Public Storage.

Very pleased with the locker but both elevators have been out since we arrived, making the move in very difficult. Our moving van and 2 hired laborers were all on time on move-in day but we there was no way we could carry heavy things to the 3rd floor. There were only 2 hand carts and several other customers were moving in or out that day: not ideal. The saving grace of the day was the site manager, Victoria, who did her best to keep us and all the other customers updated on possible repairs and calm. I do hope she is paid well for all the grief she's had to put up with and that you will invest in better elevator maintenance and a few more hand trucks. Thank you. Mary Dooley

THEY INCREASE THE PRICE BY 20% EVERY MONTH!!! PRICE HAS MORE THAN DOUBLED OVER THE PAST 2 YEARS. CLOSES EARLY. ALL LIES LIES LIES!!! ID STAY FAR AWAY

I am grateful to Victoria for her amazing service here! This is the best service!

Victoria is the sweetest person ever! Helped me with everything I needed! Highly recommend!

Highly recommend! Victoria is a pro! Property is very clean!

The property manager Victoria was very helpful and eager to help and the property was spotless

No one is here during office hour, the door is locked and the customer service can’t do anything about it.

Great location, clean/tidey, very professional and courteous staff. Victoria and Damian took the time to answer all of my questions and made me feel secure about storing with Public Storage. Thank you!

The Property Manager is very knowledgeable.

Victoria is AMAZING! I cannot say enough about her. Every time I go to the storage or if I have any questions or concern she ALWAYS help me and literally save my life. Best Manager ever!!

Amazing service and super convenient! like literally life saving! victoria is an angel

This place is great, Victoria has been nothing but awesome and very helpful to me dealing with my move and everything! I can't say enough good things about her and the place! Thanks Victoria!!

Victoria was wonderful to work with. Patient, polite and so professional. Thank you for making our first experience with self storage a breeze.

Great service, very informative and helpful. I was clueless with the whole process, but the young lady at the front desk (I believe here name is "Victoria"), guided me through the whole thing. Thanks Victoria, thanks public storage 👍🏾🙏🏽

Victoria was very helpful and polite. Highly recommend this location.

Vicoria at the Hoboken office was very helpful in resolving my dilemma at the center. I had mistakenly loaded my items in the wrong locker room the night before. I was impressed with her politeness and her promptness in helping without faulting me for my mistake. Thanks Victoria I appreciate your help.

So thankful for the assistance of Victoria at the Hoboken in Public Storage. She was amazing and proactive in helping me move my daughter’s stuff from college to the storage unit for the summer.

Loved the service here, very helpful workers especially Josy who helped me and my husband out Thanks Josy!! You were very helpful.

Dangerous ladders being reviewed for improvement plus other.

I’m very happy that I chose this storage company. When we arrived earlier today to rent a space we were pleasantly greeted by Victoria! She asked us about the items we planned to store and gave us various prices. She then took us to see different size spaces in order to make a good decision. After renting a large space we bought some packaging/boxes etc. This facility was very clean and impressive. Victoria made our experience an amazing one with her superior customer service! Thank you so much!

The district manager for this property went above and beyond. As she toured me on each of her properties to see what was best suited for my needs. I would highly recommend renting at any of these properties. Great staff as well.

I downsized my storage space after getting rid of some stuff and Victoria made the whole process very easy. She explained how things would proceed and it was done quickly. She was professional and pleasant.

Great experience and excellent client service.

Rented a unit using the online system which was extremely convenient and straightforward! Facility is clean and well-kept. Antonio at the front desk was also super helpful in aiding with a transfer request. Would absolutely recommend this facility for anyone looking for self-storage in Hoboken.

I have been using public storage for many years. The place is always clean, I have been using public storage for many years. The place is always clean the area as well lit at night. Antonio was super helpful when I was loading and unloading my unit he’s a great employee and I thank him for his help.

Victoria was very friendly and helpful upon checking into our unit for the first time this week. Service with a smile is rare today. Thanks Victoria!

I have been a customer of public storage for more than a decade. I had the best experience with Victoria. Victoria is pleasant, knowledgeable, helpful and treats everyone with a smile. Victoria has made being a Public storage customer a loyal one. Thank you Victoria - you are fantastic!!

If you're looking for a great storage place, stop right here! It is not surprising that they have been in business since 1972. This location provides stellar customer service from the very patient Damien to the other members of staff who are always willing to help. I especially liked that you can access the unit from 6 AM to 9 PM with just a code or using their app Units are spacious, clean and secure. Really great value! Just a side note, the gate closes at 8.45 PM so make sure you exit the storage before 9PM just to avoid having to spend the night there. Although , it wouldn't be so bad since the place is quiet as anything!. Will use again without hesitation !

Clean facility staff is very friendly and polite Victoria was very professional and friendly even tho she was busy with customers some of the customers was rude she didn't let that discouraged her she still helped me with a big smile on her face very professional

I usually don’t write reviews but this was the best experience I’ve had at any public storage. Antonio was so helpful and attentive with everything I needed!

My things have been stored in Hoboken for a few years. I transferred to a smaller unit and Antonio was able to help me. He made the process easy and smooth.

Super clean and safe place to store your stuff. Victoria made everything incredibly easy and was so accommodating.

Antonio gave 10/10 customer service! Highly recommend for all your storage needs, very reasonably priced!

Great storage facility. Been using for the time I’ve lived in Hoboken. Antonio is always a great help I highly recommend for all storage needs

Quite responsive to any questions I have about storage unit and how to transfer between them. Place is mostly empty on regular days and well kept. One thing to note is that if you'd move before the end of the month, they won't refunds the difference. Kinda yikes to me

Been an loyal customer since 2018. The customer service is great. Victoria is very good at her job. Got a lot of suggestions and helpful information to help decide the space for my needs. Keep up the good work

I had the pleasure of meeting Damian, he is amazing! So helpful and informative. I’ve been in the process of cleaning out my storage unit and been here multiple times however he’s been the most helpful! Always has a smile and willing to find solutions to any issue or problem! Thank you so much for your kindness and all the help!

Victoria was the most helpful, welcoming employee ever. She took care of me like I was family. 10/10 would recommend!

Great experience working with Antonio. He helped me find the unit I needed and was very efficient.

Great experience knowing my things are secured. I had the best service from Antonio! Ask for him. He’s very professional and helpful.

Damien was so helpful when I had to coordinate my move. All around great customer service and great facility.

Clean, professional, easy parking, great experience!

Highly impressed if I do say so myself! Public Storage should be so proud to have someone such as Antonio to represent them. I walked in to get information and potentially rent out a unit. Antonio was not only informative, but polite, well mannered and respectful. I was able to see the units and get exact details of all my questions. I ended up finding a family member with a private home shed, whereas I no longer needed the unit. I will be sure to recommend this location (Specifically asking for Antonio) Because if anyone else is like me, I spend my hard earn money NOT only on what the “service” can provide, but as well as how it’s delivered. And Antonio reached above all my expectations!

Antonio was amazing came in to buy some boxes and he helped me get a promotion on 10 :)

Everyone at Public Storage Hoboken location is really nice! They are very pleasant to work with and always willing to help. We are lucky to have a storage company like them near us.

Jordan was very helpful and nice and was able to answer my storage needs and questions. I highly recommend this place if you are looking for a place .

Jordan was a great help and very informative. My days at the storage space don’t usually stand out but Jordan’s enthusiasm made today a great experience.

Jordan was very helpful with all our storage needs.

Victoria was of great assistance, really great customer service

Nice storage

Had a great experience at Public Storage. Moving boxes was smooth and easy, elevator was spacious, and everything was clean. The man working the office even offered to get rid of some of our many boxes!

Jordan has helped me out on multiple occasions now with a unique situation the nonprofit I volunteer with has been experiencing that impacted our use of our storage facility. He went above and beyond, and our whole organization is so grateful to him! The facility itself is also well-kept, from the units to the bathrooms.

Excellent 10/10 experience! The employees working there are incredibly nice and helpful. We had to change our storage unit to a larger unit, and Victoria exceeded our expectations. She is super friendly and upbeat and showed us different storage units for comparison. It was a very easy and seamless process, and made our move far less stressful.

I have been a customer here for 2 years. I recently had a grievance with something in regards to my billing and Jordan went above and beyond to help me get it solved. I will continue to be a customer here thanks to the help they provided me. Thank you guys!

This public storage might be the best storage company I’ve ever used. I dj for a living so I sometimes store big and very expensive equipment. The gentleman who just always happens to be there when I went was an employee called Jordan. He was very professional and made sure I understood all polices to the T! Always made sure every month to remind me of payment (my lifestyle makes me forget some things due to the lack of sleep) I would super recommend this storage place !

I am an auction buyer and Damien M gave me amazing customer service give him a raise please

A great experience at the Hoboken NJ location. Jordan was entirely professional, informative, enthusiastic and kept in touch to advise me when the proper units became available. If the actual use of the storage spaces are half as effective and easy as working with Jordan was, I will be a happy customer indeed.

I've been using Public Storage in Hoboken for he past 7 years and it's a great setup which is very 'user friendly'. I had to move to a larger unit b/c we are closing our company office so I have much more that needs to be put in storage. I was dreading this, thinking it would be a long and expensive process, but I was wrong. Victoria helped me switch to a bigger unit and it was so quick and efficient and she was beyond friendly and helpful! PS gets 5 stars and Victoria gets 6!

Great service, Victoria was super helpful and made the process of transferring storage units really smooth. The facility itself is also great: it's very convenient and safe, and the app allows you to unlock the elevator without having to input the passcode.

Jordan and team we’re incredibly helpful

Move in was very smooth and efficient. All the passes were via bluetooth on the app and the space was easy enough to find. Elevator was spacious enough and easy to use. Space was clean and the lock ready to go. Only small issue was the fact that they charge by month after the first 30 days so if you plan to move out even a few days after the 1st, you pay for the whole month. Still reasonably cheap.

We highly recommend this storage facility. Brian was informative, kind, and gave us a great rate. Thanks Brian!

Amazing experience at the Hoboken Public Storage. Brian went above and beyond with his service and knowledge. He definitely helped me tremendously while I secured my space. Thank you very much!!

It is great place to store your stuff there. Brian was the one who helped out with everything and clarified to me everything regarding how to access the building and advised me to buy some small products that would be helpful in my storage. Brian was very nice, helpful and professional. He went above and beyond to make my storage experience run easily and smoothly. I would highly recommend this place to anyone who is looking to store their stuff.

Excellent in every way.

New, clean facility with easy access. Feels secure. Jordan got me set up quickly and the other lady was friendly and helpful in getting me some boxes. It does seem a little expensive but it’s a good location and I don’t need it long.

Very very easy move in experience. We were helped by Brian and Jordan and they were so pleasant to work with and helpful. Highly recommanded. The storage is clean and easy to access.

I highly recommend this Company. The kind people behind the desk were so very helpful and I appreciate Brian helping me with information on my move. So very respectful and considerate Thank you Patty

I have never experienced, or seen someone else have a public storage experience like the one I had with Jordan & Brian. Exemplary customer service on Jordan’s part. He went out of his way to ensure I had a smooth & easy experience in getting a last-minute unit. He addressed any of my concerns and explained the process in great detail, all while having a smile on his face. Brian just started but Jordan has been training him & he is a quick learner. Whoever the hiring manager is has chosen well putting these two at this location. Thank you again for helping to make my transition smooth.

The folks at Public Storage really bent over backwards to help out. They worked with me to get my storage set up quickly and worked with my "extra needs" in getting it done. A simple thing like storing stuff is normally a no-brainer, but when a challenge comes up, it is great to know that they really want to help you over come it.

Great facility with a great location. Jordan was extremely helpful and made my storage/moving experience as stress-free and painless as possible!

Victoria—seriously, sweetest customer service experience I’ve had. This is my first time renting storage and I felt like I could approach her with questions and concerns I had. Plus, she was able to tolerate my quirkiness and that’s key! Coming a realtor and avid people person, Victoria made this experience above and beyond. Thank you!

My husband and I just moved to Hoboken and conveniently found Public Storage near our home, couldn’t be happier with the level of service they provide! Brian assisted us and ensured everything went smoothly, we are happy customers! :)

Very friendly staff, came in to inquire about storage and Brian was exceptionally helpful, for a second I thought he was Jack Black. Many thanks!

Went through a divorce recently, needed to put some things into storage fast, and had a man named Bryan or brian assist me. Would recommend this company, but most importantly this location!

When you go to most places nowadays, you are assisted by people who are unmotivated and unfriendly. But when I entered public storage in hoboken, it was a wonderful experience. I also had a customer service agent named Brian I believe assist me with my inquiries. He was super helpful and amazing with his proper customer service etiquette.

Big thanks to Brian for being super helpful when I inquired about of the units here. Even though I ended up not storing my stuff here due to other factors, the customer service was great and I would recommend this place to anyone!

Public Storage facility Hoboken location is very well represented by Victoria .She is very helpful and efficient, and always pleasant. I truly appreciate her customer service, it exceeds expectations !The storage facility is very well maintained. I recommend this place to everyone and anyone looking for great place store anything.

Victoria was so attentive to my needs. Her service was friendly and presented with a smile which made the whole experience a little easier.

The staff members were very helpful. And the facility is well maintained.

Brian was incredibly helpful when I wasoving a few things in and out of storage. Great customer service!

Had the easiest sign up and move-in experience ever! I did it all online and thought I had to come in during office hours to finalize everything. Nope! I was good to just walk in and move everything without a word. Jordan who was at front desk helped me with elevators and any questions I had. Super smooth and great customer service!

Great service, easy to work with!

I had a unit here for two years. It was packed with furniture, pillows, a mattress, tv, cardboard boxes, and other things, and when it came time to move out everything was exactly as I left it. They were also really nice and helpful in the office.

This is my first experience. The biggest reason that I chose was a good location near my apartment. BUT the most amazing part is kindness! I love a manager, David. He is a awesome. Explained everything very sincerely. I definitely would continue to use it even if I don't live nearby.

Excellent facility to store your surplus things. Jordan was extremely helpful and made sure all my questions were satisfactorily answered. A great experience at this location.

Had a really good experience here

This place is horrible. Every six months they raise you fees by 20%. Who does that in normal times let alone with much of the world is unemployed? There is no reason for such outrageous rate increases. There are often no carts when you get there. They really take advantage knowing that to move your items to another facility is time consuming and costly, so they just continue to raise their prices by outrageous percentages knowing they have you between a rock and a hard place.

I've used this place for years. The temperature control floors are truly maintaining cool temperature year round. Jordan the property manager was amazing when I vacated the unit. He helped me out throughout the process and was super nice. Their pricing is also reasonable. Check them out!

Amazing customer service! If Jordan is there your guarentee great service. He help us with all our needs. The storage is clean and the staff is friendly. Most of the moving supplies are available. It was very easy to close out the unit and move out.

Was a great experience from the moment I called. Jordan was very helpful and provided good customer service. I would recommend this location as it seems very good!

This PS is great. David, Jordan & Victoria were great! Very accommodating and helpful during a move and clean out of our unit. Been renting here for a long time, always good service!

Highly recommend using this location. David was extremely helpful, polite, and informative. The prices are very reasonable and the overall location was noticeably clean.

Jordan and David are the best. So helpful and generous with their time. Thanks so much.

Great facility, accessing the unit is a breeze. Everyone who works here is helpful and friendly. The team will work with you to make storing your belongings easy, and make moving day hassle-free.

Jordan was a phenomenal help! I had booked a locker and someone had ordered it on line just before me, he called and let me know if I went in he would make sure I got a unit. I appreciate the help!

I used this location to store my goods for over 10 years while I was living in Hoboken with my family. They were always super helpful and accommodated me as I moved up to bigger units as my needs changed over time. The facility was always very clean and secure. I finally had to move recently and leave the facility and the manager there, Jordan, was extremely helpful. He went above and beyond and even helped me dispose on some last minute boxes on the day of the move, so we could get on the road sooner rather than later. If I ever come back to Hoboken I will chose this Public Storage for my storage needs.

Jordan is absolutely AMAZING!!!! Not even just from his amazing humor, positive spirit, and overall good attitude but he was extremely helpful. He helped take my table out of my unit, along with other items that I didn’t want to the dump and I couldn’t have been more appreciative! This unit is the best because they have him! Thanks for all your help :)

I have rented 2 different units within the past year at the Hoboken Public Storage, and both of my experiences have been very good and I would recommend it to anyone. Most recently, the current manager, Jordan, was very helpful at getting my friend and I units that surpassed our expectations. Jordan walked us to multiple different units to ensure that we were satisfied with our purchase and made the entire experience effortless. Thank you Jordan!!

Victoria and David were efficient, friendly, and fast. I appreciated that they listened and did not try to up-sell me things that I did not need. They listened to what I needed. As a result I rented space and got all of my moving and storage products there in one transaction. Hassle free.

Great staff! Jordan was extremely helpful during end of month crunch! 10/10

The staff here was AMAZING! Jordan was able to help us move out of our unit at a date and time that worked for us, and was super considerate of our needs. I HIGHLY recommend Public Storage Hoboken and specifically Jordan to help you out.

David and Victoria make coming storage a fun experience. Super helpful, proactive and communicative. Amazing!

Very convenient if you are in the middle of a moving situation or don’t have enough space in your apartment. David and Victoria were very helpful.

Staff was really nice and flexible with our circumstances! We wanted to vacate our unit at a certain time and Justin (the property manager) was very considerate and helpful of our needs. Highly recommend this storage unit and service to anyone!

I can't write enough good things about the Hoboken Public Storage Unit property manager, Jordan. My husband and I booked a one-bedroom unit site unseen during the pandemic. When we went to move in, we were shocked and disappointed by the size and condition (the insulation took up about 10% of the available space). I thought I'd have to fight tooth and nail to get a new, larger unit at an equally competitive rate. But Jordan swooped in and saved the day. He was so easy work with, accommodating, and transparent. We worked together to move our items into a new unit on our schedule and were able to come to a new, competitive rate. Moving is so stressful, but it's such a comfort when management plays for your team rather than against you. I highly recommend this place as long as Jordan is around! And David at the front desk is super helpful and friendly as well.

Easy access for loading and unloading massive car park. Trolleys available, always clean and tidy. Jordan and Dave super friendly and helpful!

We’ve had storage with this facility for over 10 years. We’ve switched units multiple times and the team there has always been helpful and kind!

Great

Great facility! Everyone’s always so helpful! Highly recommend!

Great storage location in Hoboken and employees were very helpful in getting me set up!

The monthly rent of my unit increased on March 1, 2021. Same day I made an in-person payment, and requested to speak to a manager to re-negotiate. The employee, Victoria submitted an email regarding my request to her district manager. About an hour later, I received a phone call from Victoria confirming the district manager, Samantha Winslow immediately reviewed, and approved my request. I am a customer of Public Storage, Hoboken location since 2004. This experience is an example of how a loyal customer has to be treated as I was. Thank You!!!

My brothers have been renting at this location for just over 5 months and I have to say it’s been the most pleasant of all locations we’ve encountered. They have gated doors, easy to use keypads, it feels safe, and David was able to answer all of our questions when we came in earlier this month. I would highly recommend anyone looking for storage to give these guys a try!

AVOID THIS PLACE - My storage unit was broken into and my boxes of belongings were all ripped open and dumped in a pile creating a huge mess. The individual staff that I interacted with were helpful enough, but the process of filing a complaint through their "insurance" plan entails a police report. So I called the Hoboken PD to show up to write a report... the officer who showed up told me "Yeah, we get about 3-4 calls/ month, at least, that someone's unit has been broken into." Apparently public storage does not have any closed-circuit video footage on the individual floors; just the exterior of the building. If you want to submit a claim, their "insurance" company does not reimburse for any of the time and hassle of cleaning up your damaged goods, only the "value" of the items... based upon original receipts (so if you don't have the receipts, they tell you to get lost). Ironically, I am one of the very few (maybe ONLY) people who I know who regularly keep receipts, so I will be able to submit a claim for a few of my items, but who is going to have receipts for most of the stuff you have in a storage unit? Not many... On top of that, the building is pretty rundown and not very well kept; no bathrooms to use while you are there, etc. They also raise your monthly storage rates after their initial 'teaser' rates.

Fran and David delivered my parents and I amazing customer service. They attended to us with excellent care and were very professional!

Went in for some information because i wanted to know more about the storage and how everything works , david Fran and Victoria were extremely helpful and detailed. Everyone has great energy and made me feel very comfortable strongly recommend 10/10

Great service and attention to detail. Francelis, was nothing but courteous through the whole process. I will be moving to the facility next month and had no way of filling the paper work online, she walked me through the process and advised me to go to my local Public Storage to fill out the paper work so I could be able to process my unit at her location in Hoboken. I was met with push back at my local Public Storage, but Francelis took the time to speak with the Property Manager and GM to let them know what the issue and her solution was. She called me after to make sure everything else went smoothly and apologized for the amount of time it took to get it done. All else went smoothly and I now have a unit at this location. It would have not been possible without her guidance. Highly recommend to use this facility especially any relocators.

Been renting there for about 8 months and I moved today. I had a great experience with Public Storage in Hoboken. Safe, gated doors, keypad entry, convenient, fairly priced and overall great customer service. Fran and David have been very helpful throughout the period I kept my belongings there. I would definitely rent there again.

The customer service at the public storage at this location is phenomenal I talked to a customer service representative by the name of Victoria, she has really helpful and educated on the services that the company offered and was patient with me when I asked a lot of questions.

Clean, easy to access. Good storage!

Fran was really helpful over the phone, she helped me find the best storage size for the best price without even going to the property! Very professional and great customer service skills :)

Victoria was amazing. She answered all of my questions without hesitation. I absolutely recommend this Public Storage facility. Ask for Victoria! She is the best.

Victoria is the best! Very helpful and was able to answer all our questions.

Victoria & Fran are a very helpful duo, they answer all of your questions without haste. Very recommended to visit them.

Fran is wonderful! She's gone above and beyond to make my move in seamless, taking ample time to answer questions, offer suggestions, and check my unit. I really did not expect such high touch customer service, and am so appreciative of Fran's help.

Fran was awesome, great communication she helped me with accessing my unit when my gate code was not working. Will highly recommend !

This was the greatest storage experience, Fran saw that I was upset and came to the rescue. She help me upgrade my unit and gave me exactly what I was looking for. Fran was the best , I cant wait to start seeing her around more often! Thank you for such an amazing experience Fran!

Victoria and her team are super helpful throughout the entire maintenance of the lease. I recently had to review some of my account details and they were so helpful! Always a pleasure talking to them.

Victoria & Fran were excellent! Very positive energy. These girls are just amazing and are so dedicated to their job! Would highly recommend this storage facility!

Excellent Staff very helpful with my Father's items.

Victoria helped set up our storage units and made sure we had the right unit size. She was so nice, super helpful and professional. Made the whole moving process so much easier! Jordan was also there moving day and helped guide us around the property. 5 stars!! Would highly recommend if you’re looking for a storage unit in the area!!

I came down to the facility to inquire about a 5x10 & Victoria was very helpful with that. She helped me with my dimensions on everything and just explained everything I needed to know! Her customer service was beyond amazing! 5 stars all the way!

Tiara was very helpful in my need to get moving supplies and was ready to help me every time I walked in the door.

Tiffany was super great, she was so nice , and she is super intelligent, I love mrs.tiffany

Great

Victoria made our experience a breeze. She is a professional and a problem solver. The location is clean and the office is organized with a top notch staff.

Incredible experience with the service here. My friend and I were running late and made it 20 minutes before the office closed and hours past my assigned move-in time. The two ladies at the desk, Suzy and Victoria, were extremely helpful and pretty much saved us from a nightmare. Instead of turning us away to figure out what to do with a van full of our belongings, they worked with us, going overtime, helping us out tremendously. The people here are very professional and were able to explain the details and agreements of the storage unit with ease. I highly recommend this Public Storage.

Majick is the man! He help me and my women upgrade our unit as well.

Outrageously rude with hidden charges that were not communicated to us.

I stopped by in hoboken requiring about a storage space and the manager Stephanie was super helpful . She answered all my questions and made my move a lot less difficult then I thought it was going to be she was awesome I Definitely look forward to storing with Public Storage in the near future

Excellent experience signing up at Public Storage in Hoboken. Dashaun was extremely helpful, courteous, and professional.

Have had a unit now for six months at this location. The location itself is fine and easily accessible. After six months my payment has gone up by almost $100. Of course they gave me the normal spiel that it’s in the fine print of your lease. They should disclose that at the beginning that they will change your rates. Neither the property manager or customer service was willing to help me. But they did say that if I vacate for a week and sign up again I would be eligible for the online rates which which is a ridiculous solution that is completely unhelpful. If you decide to sign up at this location or any of their locations make sure you read the fine print because they will be increasing your rates substantially after six months.

We had had belongings at this location for a 3 years. In that time, the price of the unit has gone up over $100. We also started to notice that the ceiling was crumbling and debris was falling on our things. We mentioned that and the mouse droppings in the unit and they did nothing and acted like they did not care. We just decided to move out finally and when we did it was incredible how many mouse droppings were in there. There is a problem here.

Prices are fair and the customer service was great because they explained everything and showed me around. Very friendly and knowledgeable staff .

I have gone back and forth with my rating and have settled on 5 stars. When we initially moved our belongings in, the staff was helpful and polite. They answered all of our questions and even made some friendly recommendations since we were moving out of state. The Management staff was responsive when I had an issue earlier in the month and quickly reached out to me to see how they could resolve it and continue my positive experience with their storage facility. There are some opportunities like having another cart or two available during busy times, but overall I would recommend using their facility if you are in need of additional storage space. 5 stars!!!!!

Friendly service! Joyce is awesome! Easy to access from the city. Two block wall to the light rail, which connects to path, which connects to the MTA subway!

I recently visited this location and I must say the customer service was great! I was helped by Tiara and she was very informative. She answered any questions I had and really helped with explaining things.

great! Dashaun Was the best !!

Upon visiting this center, I met an associate by the name of Stephanie who was absolutely amazing. She went above and beyond to help answer all my questions and address all my concerns, all while keeping a smile on her face!!..I will definitely be coming back!!

Thank you Dashaun & joyce for your great service on November 11 2019

Good location and rates are fair. Parking lot always has space. Facility is clean and well maintained. Only piece of feedback is that dollies can be hard to track down, and upper floor access is very slow with only 1 elevator, especially during busier hours.

Great location , very friendly staff! Stephanie is always atentive to details!

Thank you Joyce & Stephanie for your great service. I appreciate your help

I am honestly skeptical of the numerous 5 star reviews posted. They cannot all be real. My experience has been mediocre at best. The location is good and the facility is relatively clean and has parking. But the positives end there. There are only a handful of carts, meaning on most occasions you won’t have access to one and will either have to wait or carry things in multiple trips. Staff isn’t even close to friendly or helpful. Half of the ceiling lights are out. Unit size is misleading because many have large support pillars that take out several square feet. Prices are high. Be prepared to pay the “hidden” mandatory insurance fee that’s added on and disclosed after you’re about to pay upon sign up. I guess the location offsets this for many people, but it’s not a good facility or company.

I must say when dealing with all my moves and times needing to have to store my belongings. This property is the first place that has given me their undivided attention. I had the pleasure of working with the property manager Stephanie, shes very knowledgeable of her responsibilities. She showed me many units took the time required to explain the contract in detail. Im very likely to be visiting this facility in the near future for my belongings storage.

Lexi is number one on customer service

Devin was soo AWSOME!! Great help experienced, knowledgeable I luv him!! Can’t wait to come back, I recommend this place to anyone!!

Joyce made this easy and fast thanks

Joyce and Jim are extremely helpful. Great facility!

Excellent customer service experience with Abby!!!

Has anyone else had there unit broken into because mine was and I got nowhere with public storage

Good & Bad First the good: Great location and Very convenient access having a large parking lot. Staff is very helpful and pleasant. Storage area was cleaning and climate controlled. Now the bad: Although their initial fee for the first six months was very reasonable, received a 35% increase.

Thanks for taking care of my price increase!

Excellent customer service! Safe and easily accessible. Professional Staff. One more point to TEAM NICOLE! :)

Great storage for interim move!

i found this facility to be clean and easily accessible. But more importantly, the young lady, Stephanie, who helped me was fantastic. She was so knowledgeable and helpful, I assumed she must have been working there for a long time, so I asked her, and she told me that she had only been there for about 2 months! Great customer service!

I had a great experience at this facility, I was having some difficulties while also behind indecisive but Joyce remained patient and focused on helping my family and I, Thank you guys

Surprisingly my experience here actually went smooth, it was my 1st time taking such a huge step on my own. Gladly Joy comforted me and assured me not to worry, she helped me every step of the way . Thanks Joyce,Gladly appreciated.

I came into this facility today because I am temporarily moving out of state. The representative gave me great information over the phone as well as in person. If you go ask for Nyaja she was very mannerable and patient being though I came in a little over whelmed with my two year old, she assured me that she had plenty of time to sit with me.

Great storage location

My unit was burglarized of over 10k worth of items. It was on the 3rd floor and you would need to put in a access code in at least 2 times before even reaching that area. (Inside Job!!!!)On said floor, there are no security cameras, therefore you’re unable to see who climbed the wall into my unit. (Yes!!! I said climbed) Due to fire code, units have space above the door, making them unsecure. The amount of items taking out of my units would of taken several trips. When I told the manager (Joyce) what happened , she was of no help and showed no sympathy. All she told me to do is file a police report. When the Officer showed up, he told me there were break ins on multiple units. Public storage cares more about profit, rather doing there sole job of securing your property.

Our unit was broken into this past weekend. The thief was able to slip into the building and climb over the TOP of our unit and inside, where he was able to spend hours digging through our belongings and throwing items he wanted over the top. There are NO video cameras on any of the floors except the first. Both times I addressed this issue with the staff at the front desk there was no reaction, as if this is a regular occurrence at Public Storage. The day we learned about the robbery, Joyce, working the front desk was not helpful and indifferent to the fact that this happened to us. We collected a police report and there was no offering from Public Storage around the incident until we pushed the district manager. It was then that we learned the only actually secure units are on the 1st and 6th floor, enclosed on the top of the units. The police officer who arrived onsite informed us that this has happened multiple times in this Public Storage, that they think they know who it is, yet Public Storage continues to sell these units to unknowing individuals. Extremely upset and disturbed by the professionalism of this organization. If your unit does NOT go all the way up to the ceiling or have fencing on top please note- YOU ARE AT RISK TO BE BURGLARIZED!

I was at public storage early before the store even opened an employee named Robert arrived opened the door settled in and immediately assisted me and answered all the questions I had. Especially on a rainy day like today, it was a relief to get one task done so easily, Really appreciated the help

My reservation was easy to set up. Devin was very polite and helpful!

Devin is very helpful and professional! It’s so convenient to have public storage in my own neighborhood!

Devin was great! He was incredibly knowledgeable about different storage units, was flexible in showing a larger one when the unit we originally came to see ended up being too small, and thoroughly explained the process of renting the unit.

I was greeted and helped by associate Devin. He provided excellent customer service. I will definitely refer people to this facility. Greet customer service.

Devin was amazing. I recommend Public Storage, and if you’re lucky, you’ll get Devin as your Salesperson!

Great place, but elevators are constantly breaking

I moved in Labor Day and was greeting by two wonderful ladies, Joyce and Nyah. The process was painless and the price and services are better than any other storage facility I’ve been to. I feel at ease knowing my stuff is safe as well as clean and secure with all the added features in this facility. I recommend it to everyone!!

Great customer service! DANIELLE, JOYCE........ they were all very helpful and very informative! showed us how everything works and were very patient......overall great experience.

I stored all my belongings here for three month safely and I think it is really a great experience here with Joyce !

Ive storing here for a while and My greatest experience has been with Joyce ! I couldnt be more pleased with having her here shes always ready to help with a great smile !

Best rates, best service in town! Highly recommend.

After packing our moving van, we still had 8 or 9 boxes we cldn’t fit. Since we live in Hoboken, we packed them in our car & drove over to Public Storage. We got our unit, unpacked and headed out within a half hour. Thanks to Lawrence for his patience & thoroughness in helping us out in a tough situation!

What about tomorrow? Are you open?

Just checked out and the staff could not have been friendlier - Joyce and Phyllis were very helpful and very kind. Very easy to close out (took all of 5 minutes!).

Awesome experience , friendly employees , respectful especially Elaine . She was a huge help when I emptied out my storage today (6/23/18) , offered to give me a hand , made sure I had every belonging of mine and nothing was missing . She didn't rush me like some people do , I took my time . Thank you so much .

STAY AWAY from public storage Hoboken!! Most of the employees are "NICE" but completely USELESS & "INCOMPETENT". (with the exception of Robert. He's nice, PROFESSIONAL & helpful). > the prices START OUT reasonable BUT, VERY QUICKLY GO WAYYY UP!! $$$$ Rent increases are steep & OFTEN!! ... In 3 years, I was paying DOUBLE what i started paying!! CRAZY!! ... Yes, I MOVED over to "CUBESMART" (btwn 12th/13th Adams). where it is MUCH CHEAPER, they have a NEW FACILITY, & the employees are MUCH better too.

Brittney provided excellent service - clear and informative.

I had called to get some information about renting a storage unit, it being my first time having to look for storage I asked a lot of questions and received thorough responses from an employee named Robert. I probably asked a couple questions twice and he still was very helpful and didn't hesitate to reiterate the answer for me! I didn't feel rushed while on the phone which was a plus. The customer service was great and it made my experience A+ Definitely moved public storage in Hoboken to the top of my list and made the quest on deciding which storage company to choose from easier.

Quick and painless sign up process with Edgard.

Awesome customer service!! Love Brittney and Liz - so helpful & made the moving process a breeze. Highly recommend!

I was having issues with storage of belongings from work. James at the Hoboken Public storage Location was able to assist me in getting everything taken care of. He was extremely helpful in the process of making sure I had the right amount of Space so that I would not over pay. The appointment was conducted professionally with exceptional customer service. I will use these guys again and recommend them to others.

Great service! James was very helpful in resolving a problem and setting me up with a new space.

I am very happy with the services I received at Hoboken Public Storage facility; it is very clean, safe, well lit and well maintained. Liz but especially James made me feel like I storage my staff in the basement of my house. I recommend Hoboken facility to all who are looking for this type of service.

My husband and I hace been storing here for a few years and we've been honestly disappointed in the way the building has been neglected recently. We pay a reasonable price for storage and were seriously considering going some place else that was better maintained. But I was there today and saw a guy [forgot his name - sorry] who was dusting the doors...THE DOORS! and giving a good cleaning of the floors. He stopped to talk with me and I told him my concerns and he said he was the new management there and he said he was going to make improvements on the cleanliness. I am feeling a lot better and hopefully we won't have to move, because it's a lot of stuff...lol.

James was great! Made us feel very comfortable about storing our belongings at this facility.

Just signed up for new storage unit. Clean facility. James was amazing and very helpful pointing out the various items on insurance coverage, automatic payment terms, showing the unit and taking into account my request every step of the way. Keep it up guys!

The facility is in a convenient location and is very clean. Liz , the manager, is a mover and a shaker. She assisted me in locking down a storage unit within 15 minute before her next appointment which was at closing time. With wit, efficiency and strong grace , Liz made my experience stress free and a happy one as well. She is excellent!! Go LIz!

Liz and Robert were very helpful and professional. Great experience.

Great Service I am so thankful Brittany was able to show me exactly what I was looking for to accommodate my personal belongings. Once again thank you to Public Storage for great customer service!

A+

Liz was very helpful!

Liz was absolutely great and went way above and beyond to help me get the perfect unit for my needs. I couldn't be happier with her service! Thanks!

Easy sign up with Brittney, and Liz was gracious on the phone.

great location, and thanks to Liz got a great unit, very informative and helpful, thanks again for a great and easy move in.

Amazing customer service. We were there twice and were helped by Liz and James. They worked hard to ensure we found the right space for our needs for a reasonable price. They shared their knowledge to ensure we would use the space most efficiently and effectively. I would highly recommend this facility, especially because of the people.

We were extremely surprised with our expierence! James was phenomenal assisting with any questions or concerns we had. James had outstanding customer service through out the entire appointment! So happy we chose to go with Public Storage! We will be recommending James and Public Storage to all of our friends and family. Thanks James!

Yesterday I went to the office to sign paper work and pay for my unit. Liz was helpful, kind, and efficient and getting me all set up. I was relieved to see that they have moving carts available for use and that I can access the unit as I please. They also have a variety of packing supplies that I plan to purchase to keep all my belongings in mint condition. Overall, feeling less stressed about my upcoming move.

I read all the reviews and, while I figured they were probably too good to be true, I was looking at a one day move in and the location couldn't be beat. Turns out all those other glowing reviews are for real. The reservation process was flawless, the pre-move in communication was impressive and informative, and the actual day of was all that and more. Liz was incredibly professional but at the same time both personable and pleasant. Her knowledge of the process, her facility and moving in general was amazing and the host of suggestions which she offered up were spot on - even the ones I didn't take right away. Bottom line, it made what was literally an all day move more pleasant than it had any right to be. I'd recommend Hoboken Public Storage to everyone in a heartbeat.

Liz was very helpful in finding me the best unit for my needs at the best price. I wish units had ceilings to keep dust away from my belongings and 24-7 access would be nice but otherwise I have no complaints.

Clean facility, secure and very friendly staff. Liz is so nice and was extremely helpful. Thanks Liz and Public Storage!

Liz was wonderful. She went out of her way to be helpful on 3 separate occasions before I actually rented my space. Excellent customer service.

Phenomenal service from Liz! We rented a 5 X 4 because we're selling our condo and need to de-clutter our place. A week later we had filled the 5 X 4 and needed a bigger space. Liz hooked us up with a 5 X 9 and that is a much better fit. She's very friendly, very courteous and extremely helpful.

I received excellent service.

Fran and everyone at the facility was very helpful and professional. I gladly recommend them to anyone looking for additional space.

First thing to note is the parking. Extremely handy in Hoboken. I walked in expecting to need a larger unit, but within a few minutes with India, I ended up with a smaller unit at a great cost. The facility is spotless and the hours of access are really convenient. When you go, insist upon speaking to India who knows her stuff and gets you sorted out quickly and pleasantly.

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Extremely professional and helpful. From the moment I clicked to reserve my unit, I was given a call from Maria the Property Manager who set up a time to meet and answered all of my questions. Once we met in person she was very accommodating. The other members of the staff were nice and greeted me as soon as I walked in asking if they could help. Looking forward to using my unit and strongly urge everyone who needs to store some overflow to consider them in the Hoboken area. Also, reserve online before you go in and so everything is seamless (and cheaper) when you arrive!

Great customer service!

Good place to store your overflow items. Check online for discount before you go. Also when you sign up, you need a lock and insurance. If you don't have it handy, you will have to purchase when you sign the contract. Check your home insurance if it's covered before you go.

Great service and security! Maria was super helpful.

Beyond accommodating and helpful right from the staff..My transition and lease singing was smooth and easy. Staff was beyond helpful and available for any questions and needs..Presentation was an A+! very happy to have chosen public storage in hoboken not just for the facilities but also for the knowledgeable helpful Staff! :))

All employees are very nice and friendly!

Clean facility, staff is very friendly and polite. India was very professional and friendly.

India was really nice and cery gelpful. Everyone at this place is really kind and polite. Very good customer service.

The service was phenomenal.. had a great rep India who was very helpful!

Miya was the best! Process was painless. I would recommend public Storage to anyone.... Thanks!

So í went back to this place two nice girls instead missing yessina and Lena. Instead í found myself facing rude staff young girls manerger is worse í won't return here

We had a nice experience here dealing with Liz. I reserved the unit online and got a 5x5 for much cheaper than Extra Space was renting it for (their rent increased a little each month to double the rate over the 2 years it was there). We brought our own lock and Liz was nice enough to help us find a unit that had that type of door rather than the built in lock that would have cost us more money. Thanks Liz and we look forward to storing our stufff there. Only downside: the building has only 1 elevator for the 5 floors. Therefore, the move in was a pain since another unit was also moving in. But since moving in it hasn't bothered us.

You get roughly what you pay for and this is cheaper than most other locations I've found. There are a bunch of hidden fees such as having to buy your own lock, administrative fees, prorating rent and insurance. These fees are probably endemic to the business space though.

They dealt with my questions along with my boyfriend's multitude of questions over the phone. They were really patient with us and especially since he recommended our stuff to be placed here I don't see why not. So, after a couple of minutes of over exhausting these poor people, I got my storage unit. Really nice staff. 8)

Nice location, friendly staff, and affordable rates. Really enjoyed the service. Maria and the ladies really were knowledgeable and caring.

Joyce was great! Very helpful with the whole process and found me the best deal possible.

Great customer service

Great customer service! India was very professional explaining everything I needed to know. Staff inside was extremely friendly. Especially lalicia she was fun to be around for the short time being.

Great service and very helpful staff, Guadalupe was wonderful.

Thank you Guadalupe for your help ! Really useful

Queyonna was such a great help , she made moving in so simple and easy. Michael Ortiz

All The ladies were very helpful. Thank u Guadalupe and Maria for getting us in and out quick but sufficient!! Will recommend

I only needed a place for some boxes for a few days, because of a crap moving company's BS service. My building only accepts deliveries Monday through Friday, and the moving company came on Sunday against my written request. The property manager hooked me up with an 8x10 room, which is way more than I needed, but easy to reach and had a bonus of a light in the room, which is not a regular feature. It was a little over $50 for the month which included their $1 promotional month rate (only applied to this size, not smaller) plus $24 administration. I didn't have my own lock on me and bought one of theirs for $19. And then there was insurance for about $11. I'm getting a few dollars back since I was only there 3 days. were there when I arrived. In spite of my level of anxiety due to the moving company's lack of care regarding NYC building schedules, Charles stayed calm and walked me through registration and showed me a few rooms while the movers were outside eating the pizza I got them. Registration is set up to take a half hour. I didn't know this, otherwise I would have asked more questions on the phone when setting up this emergency back up situation. During the paperwork process, the mover called saying they had to leave. They had been patient enough and registration was taking a long time. took initiative and stepped in to assist the movers to the room I had chosen. By the time I was paid up for the first month, the movers had finished loading the room. I went back a couple times to retrieve items. Each time, everyone at the front desk was cool and willing to help. (If you're not from NYC, don't expect people to be all smiley. This is what is meant by New Yorkers being real; no fake stab-you-in-the-back-later smiles.) Four stars instead of five because hours aren't so great, though it's understandable since security is top priority, and the location is a bit off the beaten path. In other words, there will always be an employee there during access hours. Some storage facilities have no visible employees on site during access hours. Wished I could access my space at 9am, but had to wait until 9:30.

The staff here at public storage i.e Lena (The relief Manager) was such a great help. From the call confirming my reservation to breaking down the contract and pricing information, she made the whole process a breeze. Thanks Lena!!!

India and the staff was amazing! Super helpful and efficient. They made my morning!

Lena was extremely Helpful, her welcoming and professionalism made the Experience smooth and easy. Highly recommended . Thank You

It was great meeting with lena her services n Hospiatilty, professional was great

This is my first time renting a storage unit and the helpful property managers made it very easy and convenient, especially India. Thank you!

Lena was wonderful vacating me. Totally recommend.

Great place, speak with Lena!

Nyshera was very helpful and polite.

Fantastic employees! Happy and Helpful!!

Good pricing. Clean. Easy to get in and out of with a loading dock. My gf needed to put her apartment in storage and the facility is climate controlled, clean, and appears to be rather secure. I would recommend to my friends in NYC as it is a quick subway stop and short walk to get to the storage unit.

Rosemary and Courtney were a tremendous help and provided me knowledgeable information picking the right amount of space for my needs. I highly recommend this location.

Guadalupe was extremely helpful, she showed me the storage unit. The staff is extremely friendly and easy to work with! I'm looking forward to keeping my belonging here and would highly recommend this service. Thanks for all your help.

Great service and perfect location!! Everyone is great to work with here.

Customer service is great, Ashley and Rosemary had everything ready for me, and was a quick and easy process.

I never felt the need to write a review but I had such wonderful service from Rosemary and Ashley that I had to share! They helped me pick the unit that was best for me and it was such a friendly, seamless transaction.

Just got a unit here - Rosemary was super helpful and made this such an easy process. She even suggested taking pics to show my wife the difference between units, which was a good call! would def recommend them

As a retired senior officer of a $9 billion company, one of my best skills was to recognize potential and talent for future development. You have such a person in Ashley (property #25590). She is pleasant, knowledgeable, helpful, and a fantastic representative for your business.

The office was so incredibly friendly and helpful! The space is very clean and secure. I would highly recommend it and there is plenty of parking!

These units cost a bit more than others nearby but if you live in Hoboken they are very convenient. They also allow independent access with a code until 9pm. Rosemary was very helpful.

This place is great. I was very surprised to see how clean the property was and also the locker I rented. I use to rent with the competitor, which was awfully dirty and rarely maintained. I was helped by Esmerida, who was very sweet and had a genuine need to help me. Exceptional customer service.

Great staff. Easy to rent and access. I would use them again.

Excellent experience throughout my entire time with Public Storage in Hoboken (started Sept 2015). Staff are excellent, friendly and efficient, Rosemary and her team have always been helpful, I am very happy I chose to store my valuables here. Great location too, close to main street in town (Washington Street).

Rosemary was the best! Public Storage was a pleasure to work with and their parking lot is fantastic! I'd use them again in a heartbeat.

Thank you rosemary for all your help you've really provided me with great service this is by far the best location

Adrian was awesome! Super service

Ashley was the best! Very polite and friendly! When we arrived at Public Storage in Hoboken, we were not 100% sure we want to rent a storage there, as the prices are kind of high. But Ashley made all the difference showing us the facilities. Very well done, Ashley!

Ashley and Rosemary are the best!!! They gave me the best customer service that I have received in a long time. I came in at a hard time looking for a place to store my things and they knew how to make this difficult time a lot easier. Thank you ladies so much for everything!

This facility is in a great location , just walking distance from my house and the staff is friendly and helpful , Rosemary in my opinion is kind show great customer service to me , Thanks for making storage choice easy

Great customer service very helpful and friendly.

Rosemary is such a helpful person

Rosemary is amazing. She went over and beyond with her customer service. I had a sofa that would not for in my unit. We walked around together looking at multiple units to find a new home for all my stuff. She even helped me move my sofa. I am so impressed with how friendly and helpful she is. :)

Great service and safe!

Please read the entire review! Rosemary is one of the nicest people I have ever met. We were running behind due to Jersey traffic while making a 10-hour trip, and were going to make it to Public Storage just as it was closing. Our car was absolutely packed with stuff and we needed to unload it that night. I asked Rosemary if anyone at their location would be able to stay a little late if I threw in $20 cash. She said "Keep your money, just let me know when you're close." I hadn't even signed up for a storage space yet! When we finally made it to Public Storage 2 minutes before closing, she showed me our unit and signed me up, let our cat stretch its legs in the office, and explained all the policies and answered all my questions. I give Rosemary and her location 5 stars. I would take a star off if this review was just for Public Storage as a company. Several new fees appear when signing up for a unit: $20 for a lock, and at lest $11 monthly for mandatory insurance through the provided company, regardless of any property or renters insurance you may already have. These aren't listed on the website when checking rental rates.

I had a really nice experience booking a Storage unit here. First off, Esmerida is friendly, helpful, knowledgable and really made the experience easy. We were able to get a discounted rate and they have everything you need to get started. Locks are available so you can move in right away. Location was clean, storage unit itself easy to get to (on the 3rd floor, climate controlled) and exactly what we were looking for.

Great friendly service with a smile. Especially Shanay Would definitely recommend.

Rosemary and Esmerida were so helpful !

Friendly service

Thanks for great customer service , Rosemary is very kind and helpful

Excellent experience with this storage location. Rosemary in particular went above and beyond to help during my move in.

Rosemary was exceptionally helpful. Upon arriving at Public Storage this morning my gate access code wasn't working,she helped me out,found the problem and everything was taken care of in a timely manner. I highly recommend this storage facility.

Nice and clean places

Just paid my bill today and Liezel was very helpful and the facility was clean and organized.

Me and my roommate rent there and it's great! Location has great parking for Hoboken. Essie and Ruth are always so nice and helpful. if anyone needs space go here!

Excellent customer service really kind people.

The place is clean, the spaces easily accessible, the security excellent, and the store carries all you will ever need to safely pack and store your stuff. The members of the staff are friendly and knowledgeable, and Ruth, the facility manager, is a joy. She is extremely efficient, very knowledgeable, and affordable prices !

Me and my sister are renting here and could not be happier. The management are very helpful and this place is very secure.

My wife and I was here about a month ago to buy some boxes. The sale they offer for boxes are great and other companies in the area are too much. Very affordable! Essie was very helpful

Location is always clean 's great parking. The customer service was excellent and generous. Ruth and Victor.helped me solve my issue with a smile!

Really great experience. Everyone at Public Storage was friendly, professional, and willing to answer as many questions as I had for them. I also was fortunate enough to get a storage unit with the $1 a month promotion, making the experience even better.

THERE WAS a misunderstanding between myself and another associate and i came in and spoke to property manager Ruth. She addressed my concern contacted her district manager and immediately resolved my problem. Facility is clean and they excellent customer service. Good parking lot and friendly staff. Greatly appreciate the staff.

I have been using Public Storage for the last five years. The place is clean, the spaces easily accessible, the security excellent, and the store carries all you will ever need to safely pack and store your stuff. The members of the staff are friendly and knowledgeable, and Ruth, the facility manager, is a joy. She is extremely efficient, very knowledgeable and always helpful, and makes me feel welcomed every time. I would certainly recommend the Hoboken Public Storage to anyone looking for this type of facility.

I was here about ago week ago and was help by both Ruth and Esmerida. They were so informative, helpful and a breath of fresh air. I like the security public storage has to offer and such an amazing sale on boxes. Moving can be stressful but they manage to help me in a timely manner. Way better then the compition in the area.

Smooth and Informative Experience at Registration/Move-In. Esmerita was very kind and definitely knew her stuff. Love the Parking Lot convenience!

I recently came to this location to buy moving supplies. A young woman, Ruth, was very nice and knowledgeable about the merchandise and property. The property was very clean and there was a lot of parking which is a plus. I will definitely come back and recommend people to go there.

Very clean facility, convenient access and office hours, and an excellent group of employees who will help you with everything from getting your account set up, to finding the right size space, stocking the best packing and moving supplies, and everything else you may need. Thanks Ruth!!

nice place to store. they're clean and great parking. bathrooms are clean and accessible. Ruth gave me great customer service with a smile

Ruth treated us good. She had extraordinary customer service. Good parking and clean.

Alexis is the best when it comes to customer service. The ample parking space is beyond beneficial. Thank you Public Storage

I rented a unit with Ruth about two months ago and I have to say that she was fantastic she took her time the property where to rent it was was clean she spends so great that I want to put it in writing the public storages in Hoboken they also have all these things to use when you bring your stuff into protect your mattress and everything else and please give full credit thank you very much my name is Gilbert

Decided to transfer my unit and met all new workers. The building is clean and parking lot is great. They were great and friendly. We were helped by Ruth, she was very informative and helped us with no problems

All of the staff are very nice staff and Alexis who helped me was great . The building is clean, secure and has ample parking.

Ruth was fantastic! Actually, all the women I've worked with at this location have been pleasant & helpful. Ruth gave me a tour, answered my questions and got me started all within 40 minutes. Safe, clean property combined with efficient, effective and positive assistance.

Met with the manager Ruth the other day when looking into different storage options. Moving out of state can be difficult! Ruth was very helpful and extremely knowledgable! If you need help figuring out what to do ask for Ruth!!!

Excellent so far

When I first arrive I wasn't in the best of moods. But shortly there after, I walked into the public storage building and I was Greeted with a Warm Smile and Friendly Hello from Sandy and Briana. They assisted me such care, and they were very efficient! By the time I left they changed my mood which effect my entire day!!!

Absolutely terrible. While the staff is somewhat professional, it only hides the fact that they will lock you out and throw your stuff out the moment you are a few days behind on payment, no matter what the issue is. If you are 3 weeks behind, they will dispose of your items without trying the least bit to work with you. If you can't find any other storage places and are desperate, use this place as a last resort, but don't keep anything of value here. Neither their customers nor their customers' property is of any value to them.

Nice secure space. Elevators work well. Manager Sandy is very courteous and helpful as well as Briana.

Great people. Sandy is awesome

I went to public storage in Hoboken back in October for a move that I had. Everyone there was very accommodating and helpful. Sandy particularly helped me pick out the right sized space for my stuff and made the whole moving process much easier. I would definitely recommend them to anyone in the need of a storage facility.

Great property, very clean space. Both Briana and Sandy were pleasant and helpful! Thanks for all the help.

Found this location very good - the staff there are awesome and professional. Especially the lady who attended to my friend and I, miss Briana. she basically made everything smooth for us which was so helpful - am definitely spreading a good word on this location to friends.

Great great great. Clean secure and a joy

Very nice to work with. Very personable. Everyone I worked with was very professional. Really helped me when moving - took their time explaining everything when I need a second unit. Wished they were closer to my new home, because I would use them in a heartbeat.

Just rented at this location . The manager Sandy and her assistant Briana were very accommodating and got me a reasonable space. Thank you

Been here b4 it was public storage. Love location and people. I feel safe and secure. Thank you PS!!!!!!

Always friendly always professional always glad to be here

I love this place especially Sandy she's a great help. This place is very convenient. I am a long time customer and recommend to others. Thank You Public Storage.

I used this Public Storage location for 3 years. The facility's Manager Sandy has always been of outstanding professionalism: she follows-up, explain clearly what to expect, says what she does and does what she says. She was proactive when the facility was conducting works that impacted my unit, and made all possible arrangements beyond expectations.