Victoria and Kayla is amazing. They are super sweet and very helpful. Their customer service is top tier. I recommend storing at this facility.
Kayla and Victoria were so helpful.
Good customer service nice experience good prices.
Victoria is amazing and very knowledgeable. Her customer service is absolutely amazing. I highly recommend everyone to rent at this property and to speak with Victoria directly. 5 stars all the way!!!
Great service and specially Miss Victoria , she was friendly and helpful. Recommend public storage highly
Great service! Kayla was awesome- friendly, knowledgeable and took time to answer my many questions!
Kayla is an amazing help she explain everything in some much detail she convinced me to move my storage to public storage . I recommend anybody to speak to KAYLA !!!
Clean, well-managed facility that we’ve been using for about a year now without any issues. Kayla has been especially helpful when any questions arise, and is always kind and courteous.
I had storage here for roughly 7 years, and it was an amazing facility and well worth every penny for the peace of mind that my items were safe and secure. Victoria was a pleasure to work with when I finally, regretfully had to empty my locker, but if I am ever back in the Hoboken area public storage on 8th will definitely be my choice for my storage needs.
I couldn’t be happier with Victoria’s customer service, she was super helpful!
The temperature Inside the building’s is always on point.
We Highly recommend this location.
This is a very clean, safe, and well run facility. I’ve been very happy here.
Worked with Victoria today to secure my second unit here. She was incredibly knowledgeable and so helpful with the process. Highly recommend. Thank you
I want to comment on the extraordinary helpfulness -and overall pleasantness -of Victoria - .She works at the Hoboken NJ location and never fails to be friendly , professional , and helpful
Kayla is incredible!! I had the pleasure of working with her this morning and her positive attitude immediately put me at ease. Kayla went above and beyond to accommodate my requests, particularly for parking, and I'm so grateful for all her help.
Place is very accessible and Victoria the manager is a pleasure to work with!
Victoria and her team here are amazing!! Coming from DC and moving to a new city isn’t the easiest. She patiently helped me navigate which storage unit and showed me around several units. Great advice and super helpful! Thank you so much. Highly recommend.
I just really appreciate the service from the person in attendance at the Public facility on Saturday September 20 when we were moving different things into our storage and out of our unit. The attendant was very kind and thoughtful accommodating children to let them in to use a bathroom facilities as well as adults and letting them know and reminding them that the office would be closing at 5:30 my name is Victoria and I just wanted to say thank you!
I went to the Hoboken storage facility inquiring about a unit & Victoria was very helpful I will be storing here soon
GREAT SERVICE, VERY ACOMIDATING AND A PLEASURE TO WORK WITH. AWESOME PERSONALITY.
Excellent service. Victoria and Kayla deserve a raise.
I want to give thank to both young woman behind the desk at this location. Especially Kayla being so kind and helpful in helping me find a unit that was best for me. 10/10 would recommend.
BEST SERVICE! THANK YOU TO ALL! MOST IMPORTANTLY THANK YOU VICTORIA!
Kayla and Victoria run this place in such a smooth and professional way. I couldn’t be any more glad that I chose this place.
Great customer service, temperature inside the whole building is perfect. I definitely would recommend this place for anyone looking for storage space.
Convenient and easy! Kayla at the front desk was very helpful!
Victoria was Great. She helped us have a smooth and safe storage experience at the Hoboken branch. I highly recommend this place.
Regards,
We’ve had a great experience at this Public Storage location over the past few years. Friendly staff and clean facilities, would definitely recommend!
We have been using our unit at this public storage location for multiple years and have always had a positive experience! Their staff is great and easy to work with and the prices are competitive. Highly recommend to anyone looking for storage in the area!
Amazing customer service! So rare in this day in age. Loved speaking with Victoria and the team. Always willing to go out of there way to help.
Great customer service, Victoria was very helpful & great to work with. Definitely recommend 👍🏾
Victoria is amazing! Her customer service is very professional and completely top tier!
My experience was great!!!
Sure this company is a great storage option, if you like using them for less than 3 months and then being hit with a 50% rate increase out of nowhere. Absolutely useless customer service as well. No explanation for the rate hike except “well in your contract it states we can change your rate with a month’s notice.” I could understand 5 or even 10% but they literally increased our rate from $86 a month to $123 a month, so with taxes and insurance our monthly payment went from about $100 to $147. Then they had the nerve to offer me a smaller unit if I could no longer afford the new price. We will be canceling our membership and moving into a more stable unit and making sure all of our neighbors know to avoid this scam artist company.
Stored here for many years before moving out of Hoboken (only reason I left). Consistent access, helpful staff and always have a cart to make it easy to get items to and from my unit.
This place is great, Victoria and Kayla have been nothing but awesome and very helpful to me dealing with my move and everything! I can't say enough good things about her and the place! Thanks Victoria and Kayla!!
If anyone looking for storage, definitely use this location! Victoria and Kayla, the property managers were so helpful throughout the rental process. Their friendly demeanor and professionlism is unparalelled, and the location is spotless!
Kayla and Victoria were awesome and very helpful. Would recommend this storage to everyone!
Reliably fast ‘check-out’ service w/ an equally friendly *P. Storage staff✅
Victoria and Kayla are incredible! Customer service is top tier! I highly recommend this property!
I recently had the pleasure of working with Kayla at Public Storage, and I couldn’t be more satisfied with the service I received. From the moment I walked in, Kayla’s warm and professional demeanor put me at ease. She patiently answered all my questions and guided me through the process of obtaining a storage unit.
Kayla’s knowledge about the different storage options and her ability to match my needs with the perfect unit was impressive. She made sure I understood all the terms and conditions and walked me through the facility to ensure I was comfortable with my choice. Her attention to detail and genuine care for customer satisfaction made the experience smooth and hassle-free.
I highly recommend Kayla and Public Storage to anyone in need of storage solutions. Her exceptional customer service and dedication to helping customers make the best decision truly stand out. Thank you, Kayla, for making my experience a positive one!
This place is horrible. Don't trust the bot accounts leaving 5 star reviews. Every single time I come here there are no carts available to use because there's literally only 3 available at a time for the entire building. The elevator always acts up, and there's never any employees here to help. I've literally been waiting 30 minutes for a cart as I write this review. They also increase your rent out of nowhere without notifying you.
This place is awesome. Victoria took care of me. I was very happy.,!!!
Kayla was really helpful.
Victoria is amazing! Very patient and friendly and prompt guidance for my first rental.
Victoria was very helpful. And informative in showing me around the storage unit building. Her customer service is top tier performance. I highly recommend public storage in Hoboken. Nj.
Victoria was very helpful and answered all my question. Made me feel comfortable
Victoria was super kind and very helpful during my shopping at Public Storage Hoboken
Kayla was very helpful ! Great place to storage. Clean and well maintained.
Kayla was really helpful!! Showed me the unit before confirming my reservation and was thorough in explaining everything. Very satisfied!
Victoria and Megan showed great customer service,they are the best!!
Victoria is doing a very good job here. She takes care of all of her customers! I love her patience! She deserves a raise. Highly recommend!
I just rented my storage unit. The lady at the front desk Victoria was very helpful. She helped get exactly what I needed.I highly recommend very loyal to her customer.
I had a wonderful experience with Kayla. She’s such a sweetheart, patience and helpful answering all my questions. 100% Recommended!
This facility is a wonderful place to secure your personal belongings. Kayla is a wonderful and dedicated worker there. Very professional and she goes over and beyond for her clients all the time. If you are looking for a clean and a safe place to store your personal treasures this is the place for you! Ask for Kayla!
Clean area, respectful staff, worth the priceee
Kaylaaa it’s very helpful and always trying her best on solving our situation, 100/10 recommendations
Victoria is absolutely amazing. She’s #1!!!! Great service! Highly recommended.
I can't express the customer service received from Kayla and Victoria. Their energy.... Attention to Detail and Patience is so refreshing and I'm grateful to have chosen this location for my Storage Needs.
As a person who has worked and visited various establishments....it was soul warming as an owner to experience such professionalism from two women....Kayla and Victoria.....who not only work well together but like their job and made me personally feel like I was home and where I needed to be.
Convenient location and good selection of storage sizes. The short term price is good but if using the unit for more than a year, the annual price increases get to be a bit much. The few times I needed assistance, Victoria was very friendly and efficient, quickly resolving things.
Thank you Victoria for your amazing service!
I had took this storage unit with 10*10 with best rates and service over here is awesome 👏 felt happy with Victoria who assisted me in moving my stuff and helping a lot in process of renting storage unit 😍
This is my second time using Public Storage in Hoboken and Victoria the onsite manager was an absolute gem! She goes above and beyond to make sure you're satisfied with the unit. She has such a lovely smile and is so patient with older folks like myself still struggling with technology. Many thanks Victoria! And congratulations to the owner for always hiring people with great customer service skills!
Victoria is amazing, punctual, and is alwas super respectful to senior citzens.
The service and attentiveness was the best I’ve experienced to date. Thank you, Will!
Victoria was so nice, helpful and thorough!!! It was a very pleasant experience :)
Will is awesome! Totally hooked me up. And Sam was also very accommodating. Wonderful to have good people at a great place!
Nothing but good things dealing with Victoria - she's super sweet and extremely ready to provide excellent customer service. On the day of our move - it turns out the original space I got was too small for our stuff and with only 10 minutes before the office shut down -- she managed to help get me a new bigger space and save the day! This place is a thumbs up!
Victoria, very knowledgeable, caring, patience! Super satisfied!!
Victoria did an excellent job on showing me all types of units and promotions available! She is highly recommended! She is very sweet. 5 stars all the way!
I just came to seek a spot I reserved I had the pleasure of meeting Victoria she was very helpful and congenial and provided all the information I needed. I will definitely recommend this storage facility to others
Victoria was very helpful in guiding me on my transitional storage options. Her smile brightened up my day! 5 stars all the way.
Victoria was very helpful and courtesy. I would recommend this site to everyone and I was so glad to be helped by her.
Victoria Victoria
Fast Kind Professional Smile always…
One billions stars She deserves more.::
Damian was very helpful today . Such a great and wonderful place of Storage
Very convenient location BUT don't expect your intro rent to stay low very long. My initial rate was $213 for a 10x17 unit in 2019. Next month it's getting increased to $578.97. It's going up approximately $116 from Oct to Nov. The cost per square foot will be almost the same as what I pay for my apartment rent.
Victoria was great! Awesome place. Clean and well maintained.
Victoria was an amazing help I could not have asked for a better person to guide me with your service she deserves recognition an a raise.
victoria is amazing !!! Everytime I come here she has always been so helpful and great ! She answered every question I have asked and she tremendously helped me soooooo much and I truly appreciate her customer service ! I highly recommend public storage !!
My experience here was very excellent. Victoria gave me a tour around. She helped me a lot. She has the right patience and professionalism. She deserves it all. High recommend.
Victoria is the best!! We experienced excellent customer service from her the last time we were on site. She is professional and helpful. Wonderful!
I rented a large storage unit for a short period of time (30 days). Saturday I went to close out my unit and Victoria assisted my son and I with that task. She was so professional, bubbly, and helpful. A plus was that Victoria’s energy was infectious. I recommend Public Storage for anyone needing some space to rent, to use their storage units. They were clean, and the staff was very helpful and professional to my family and I. I left 5 ⭐️⭐️⭐️⭐️⭐️ on behalf of Victoria for Public Storage.
Very pleased with the locker but both elevators have been out since we arrived, making the move in very difficult. Our moving van and 2 hired laborers were all on time on move-in day but we there was no way we could carry heavy things to the 3rd floor. There were only 2 hand carts and several other customers were moving in or out that day: not ideal. The saving grace of the day was the site manager, Victoria, who did her best to keep us and all the other customers updated on possible repairs and calm. I do hope she is paid well for all the grief she's had to put up with and that you will invest in better elevator maintenance and a few more hand trucks. Thank you.
Mary Dooley
THEY INCREASE THE PRICE BY 20% EVERY MONTH!!!
PRICE HAS MORE THAN DOUBLED OVER THE PAST 2 YEARS. CLOSES EARLY. ALL LIES LIES LIES!!! ID STAY FAR AWAY
The property manager Victoria was very helpful and eager to help and the property was spotless
Highly recommend! Victoria is a pro! Property is very clean!
Victoria is the sweetest person ever! Helped me with everything I needed! Highly recommend!
I am grateful to Victoria for her amazing service here! This is the best service!
No one is here during office hour, the door is locked and the customer service can’t do anything about it.
Great location, clean/tidey, very professional and courteous staff. Victoria and Damian took the time to answer all of my questions and made me feel secure about storing with Public Storage. Thank you!
The Property Manager is very knowledgeable.
Victoria is AMAZING! I cannot say enough about her. Every time I go to the storage or if I have any questions or concern she ALWAYS help me and literally save my life.
Best Manager ever!!
Amazing service and super convenient!
like literally life saving! victoria is an angel
Great service, very informative and helpful. I was clueless with the whole process, but the young lady at the front desk (I believe here name is "Victoria"), guided me through the whole thing.
Thanks Victoria, thanks public storage 👍🏾🙏🏽
Victoria was wonderful to work with. Patient, polite and so professional. Thank you for making our first experience with self storage a breeze.
Victoria was very helpful and polite. Highly recommend this location.
Vicoria at the Hoboken office was very helpful in resolving my dilemma at the center. I had mistakenly loaded my items in the wrong locker room the night before. I was impressed with her politeness
and her promptness in helping without faulting me for my mistake. Thanks Victoria I appreciate your help.
So thankful for the assistance of Victoria at the Hoboken in Public Storage. She was amazing and proactive in helping me move my daughter’s stuff from college to the storage unit for the summer.
Loved the service here, very helpful workers especially Josy who helped me and my husband out Thanks Josy!! You were very helpful.
Dangerous ladders being reviewed for improvement plus other.
I’m very happy that I chose this storage company. When we arrived earlier today to rent a space we were pleasantly greeted by Victoria! She asked us about the items we planned to store and gave us various prices. She then took us to see different size spaces in order to make a good decision.
After renting a large space we bought some packaging/boxes etc. This facility was very clean and impressive. Victoria made our experience an amazing one with her superior customer service! Thank you so much!
The district manager for this property went above and beyond. As she toured me on each of her properties to see what was best suited for my needs. I would highly recommend renting at any of these properties. Great staff as well.
I downsized my storage space after getting rid of some stuff and Victoria made the whole process very easy. She explained how things would proceed and it was done quickly. She was professional and pleasant.
Great experience and excellent client service.
Rented a unit using the online system which was extremely convenient and straightforward!
Facility is clean and well-kept.
Antonio at the front desk was also super helpful in aiding with a transfer request. Would absolutely recommend this facility for anyone looking for self-storage in Hoboken.
I have been using public storage for many years. The place is always clean, I have been using public storage for many years. The place is always clean the area as well lit at night. Antonio was super helpful when I was loading and unloading my unit he’s a great employee and I thank him for his help.
Victoria was very friendly and helpful upon checking into our unit for the first time this week. Service with a smile is rare today. Thanks Victoria!
I have been a customer of public storage for more than a decade. I had the best experience with Victoria. Victoria is pleasant, knowledgeable, helpful and treats everyone with a smile. Victoria has made being a Public storage customer a loyal one. Thank you Victoria - you are fantastic!!
Clean facility staff is very friendly and polite Victoria was very professional and friendly even tho she was busy with customers some of the customers was rude she didn't let that discouraged her she still helped me with a big smile on her face very professional
I usually don’t write reviews but this was the best experience I’ve had at any public storage. Antonio was so helpful and attentive with everything I needed!
My things have been stored in Hoboken for a few years. I transferred to a smaller unit and Antonio was able to help me. He made the process easy and smooth.
Super clean and safe place to store your stuff. Victoria made everything incredibly easy and was so accommodating.
Great storage facility. Been using for the time I’ve lived in Hoboken. Antonio is always a great help I highly recommend for all storage needs
Antonio gave 10/10 customer service! Highly recommend for all your storage needs, very reasonably priced!
Been an loyal customer since 2018. The customer service is great. Victoria is very good at her job. Got a lot of suggestions and helpful information to help decide the space for my needs. Keep up the good work
I had the pleasure of meeting Damian, he is amazing! So helpful and informative. I’ve been in the process of cleaning out my storage unit and been here multiple times however he’s been the most helpful! Always has a smile and willing to find solutions to any issue or problem! Thank you so much for your kindness and all the help!
Victoria was the most helpful, welcoming employee ever. She took care of me like I was family. 10/10 would recommend!
Great experience working with Antonio. He helped me find the unit I needed and was very efficient.
Great experience knowing my things are secured. I had the best service from Antonio! Ask for him. He’s very professional and helpful.
Damien was so helpful when I had to coordinate my move. All around great customer service and great facility.
Highly impressed if I do say so myself! Public Storage should be so proud to have someone such as Antonio to represent them. I walked in to get information and potentially rent out a unit. Antonio was not only informative, but polite, well mannered and respectful. I was able to see the units and get exact details of all my questions. I ended up finding a family member with a private home shed, whereas I no longer needed the unit. I will be sure to recommend this location (Specifically asking for Antonio) Because if anyone else is like me, I spend my hard earn money NOT only on what the “service” can provide, but as well as how it’s delivered. And Antonio reached above all my expectations!
Clean, professional, easy parking, great experience!
Antonio was amazing came in to buy some boxes and he helped me get a promotion on 10 :)
Everyone at Public Storage Hoboken location is really nice! They are very pleasant to work with and always willing to help. We are lucky to have a storage company like them near us.
Jordan was a great help and very informative. My days at the storage space don’t usually stand out but Jordan’s enthusiasm made today a great experience.
Jordan was very helpful and nice and was able to answer my storage needs and questions. I highly recommend this place if you are looking for a place .
Jordan was very helpful with all our storage needs.
Victoria was of great assistance, really great customer service
Had a great experience at Public Storage. Moving boxes was smooth and easy, elevator was spacious, and everything was clean. The man working the office even offered to get rid of some of our many boxes!
Jordan has helped me out on multiple occasions now with a unique situation the nonprofit I volunteer with has been experiencing that impacted our use of our storage facility. He went above and beyond, and our whole organization is so grateful to him!
The facility itself is also well-kept, from the units to the bathrooms.
Excellent 10/10 experience! The employees working there are incredibly nice and helpful. We had to change our storage unit to a larger unit, and Victoria exceeded our expectations. She is super friendly and upbeat and showed us different storage units for comparison. It was a very easy and seamless process, and made our move far less stressful.
I have been a customer here for 2 years. I recently had a grievance with something in regards to my billing and Jordan went above and beyond to help me get it solved. I will continue to be a customer here thanks to the help they provided me. Thank you guys!
This public storage might be the best storage company I’ve ever used. I dj for a living so I sometimes store big and very expensive equipment. The gentleman who just always happens to be there when I went was an employee called Jordan. He was very professional and made sure I understood all polices to the T! Always made sure every month to remind me of payment (my lifestyle makes me forget some things due to the lack of sleep) I would super recommend this storage place !
I am an auction buyer and Damien M gave me amazing customer service give him a raise please
A great experience at the Hoboken NJ location. Jordan was entirely professional, informative, enthusiastic and kept in touch to advise me when the proper units became available. If the actual use of the storage spaces are half as effective and easy as working with Jordan was, I will be a happy customer indeed.
I've been using Public Storage in Hoboken for he past 7 years and it's a great setup which is very 'user friendly'. I had to move to a larger unit b/c we are closing our company office so I have much more that needs to be put in storage. I was dreading this, thinking it would be a long and expensive process, but I was wrong.
Victoria helped me switch to a bigger unit and it was so quick and efficient and she was beyond friendly and helpful! PS gets 5 stars and Victoria gets 6!
Great service, Victoria was super helpful and made the process of transferring storage units really smooth. The facility itself is also great: it's very convenient and safe, and the app allows you to unlock the elevator without having to input the passcode.
Jordan and team we’re incredibly helpful
Move in was very smooth and efficient. All the passes were via bluetooth on the app and the space was easy enough to find. Elevator was spacious enough and easy to use. Space was clean and the lock ready to go. Only small issue was the fact that they charge by month after the first 30 days so if you plan to move out even a few days after the 1st, you pay for the whole month. Still reasonably cheap.
We highly recommend this storage facility. Brian was informative, kind, and gave us a great rate. Thanks Brian!