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- $1 First Month Rent Where Available
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Public Storage Self-Storage Units at 3128 Northern Blvd, Long Island City, NY
Property Open
Mon-Fri 8:00 AM - 7:00 PM
Sat-Sun 9:00 AM - 6:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Fri 8:00 AM - 7:00 PM
Sat-Sun 9:00 AM - 6:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
- Property Manager Lives On-site
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5'x4'Online only price$ 20/moSmall 5'x4'- climate controlled
- inside unit, swing door
- locker
$ 20 /mo $ 20Best Price Label+ one-time $29 admin feeHurry! -
5'x4'Online only price$ 22/moSmall 5'x4'- climate controlled
- inside unit, swing door
- near door or elevator
$ 22 /mo $ 22Best Price Label+ one-time $29 admin feeHurry! -
Convenient Locations -
Budget-Friendly -
Advanced Security Features
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5'x5'Online only price$ 25/moSmall 5'x5'- climate controlled
- inside unit, swing door
- locker
$ 25 /mo $ 25Best Price Label+ one-time $29 admin feeHurry! -
5'x5'Online only price$ 28/moSmall 5'x5'- elevator access
- climate controlled
- inside unit, swing door
- locker
$ 28 /mo $ 28Best Price Label+ one-time $29 admin feeHurry! -
4'x10'Online only price$ 55/moSmall 4'x10'- elevator access
- climate controlled
- inside unit, swing door
- locker
$ 55 /mo $ 55Best Price Label+ one-time $29 admin feeHurry! -
5'x5'Online only price$ 57/moSmall 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 57 /mo $ 57Best Price Label+ one-time $29 admin feeHurry! -
5'x5'Online only price$ 58/moSmall 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 58 /mo $ 58Best Price Label+ one-time $29 admin feeHurry! -
5'x5'Online only price$ 62/moSmall 5'x5'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 62 /mo $ 62Best Price Label+ one-time $29 admin feeHurry! -
5'x5'Online only price$ 65/moSmall 5'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 65 /mo $ 65Best Price Label+ one-time $29 admin fee1 unit left! -
5'x5'Online only price$ 69/moSmall 5'x5'- ground floor, elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 69 /mo $ 69Best Price Label+ one-time $29 admin feeHurry! -
5'x10'Online only price$ 82/moSmall 5'x10'- elevator access
- climate controlled
- inside unit, swing door
- locker
$ 82 /mo $ 82Best Price Label+ one-time $29 admin feeHurry! -
5'x8.5'Online only price$ 89/moSmall 5'x8.5'- climate controlled
- inside unit, rollup door
$ 89 /mo $ 89Best Price Label+ one-time $29 admin feeHurry! -
4'x10'Online only price$ 93/moSmall 4'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 93 /mo $ 93Best Price Label+ one-time $29 admin fee1 unit left! -
4'x10'Online only price$ 94/moSmall 4'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 94 /mo $ 94Best Price Label+ one-time $29 admin feeHurry! -
8'x5'Online only price$ 96/moSmall 8'x5'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 96 /mo $ 96Best Price Label+ one-time $29 admin feeHurry! -
5'x10'Online only price$ 98/moSmall 5'x10'- climate controlled
- inside unit, swing door
- near door or elevator
$ 98 /mo $ 98Best Price Label+ one-time $29 admin fee1 unit left! -
5'x10'Online only price$ 100/moSmall 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 100 /mo $ 100Best Price Label+ one-time $29 admin feeHurry! -
4.5'x10'Online only price$ 100/moSmall 4.5'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 100 /mo $ 100Best Price Label+ one-time $29 admin fee1 unit left! -
5'x10'Online only price$ 101/moSmall 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 101 /mo $ 101Best Price Label+ one-time $29 admin feeHurry! -
5'x10'Online only price$ 103/moSmall 5'x10'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 103 /mo $ 103Best Price Label+ one-time $29 admin feeHurry! -
10'x5'Online only price$ 103/moSmall 10'x5'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 103 /mo $ 103Best Price Label+ one-time $29 admin feeHurry! -
5'x10'Online only price$ 118/moSmall 5'x10'- ground floor, elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 118 /mo $ 118Best Price Label+ one-time $29 admin fee1 unit left! -
8'x10'Online only price$ 165/moMedium 8'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 165 /mo $ 165Best Price Label+ one-time $29 admin feeHurry! -
7'x10'Online only price$ 168/moMedium 7'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 168 /mo $ 168Best Price Label+ one-time $29 admin fee2 units left! -
8'x10'Online only price$ 182/moMedium 8'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 182 /mo $ 182Best Price Label+ one-time $29 admin feeHurry! -
8'x10'Online only price$ 184/moMedium 8'x10'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 184 /mo $ 184Best Price Label+ one-time $29 admin feeHurry! -
10'x10'Online only price$ 186/moMedium 10'x10'- climate controlled
- inside unit, rollup door
$ 186 /mo $ 186Best Price Label+ one-time $29 admin fee1 unit left! -
9'x10'Online only price$ 193/moMedium 9'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 193 /mo $ 193Best Price Label+ one-time $29 admin fee1 unit left! -
9'x10'Online only price$ 201/moMedium 9'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 201 /mo $ 201Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 202/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 202 /mo $ 202Best Price Label+ one-time $29 admin feeHurry! -
10'x10'Online only price$ 208/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 208 /mo $ 208Best Price Label+ one-time $29 admin feeHurry! -
11'x10'Online only price$ 211/moMedium 11'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 211 /mo $ 211Best Price Label+ one-time $29 admin feeHurry! -
10'x10'Online only price$ 224/moMedium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 224 /mo $ 224Best Price Label+ one-time $29 admin fee1 unit left! -
9'x10'Online only price$ 227/moMedium 9'x10'- ground floor, elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 227 /mo $ 227Best Price Label+ one-time $29 admin fee1 unit left! -
12'x10'Online only price$ 229/moMedium 12'x10'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 229 /mo $ 229Best Price Label+ one-time $29 admin feeHurry! -
10'x10'Online only price$ 244/moMedium 10'x10'- ground floor, elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 244 /mo $ 244Best Price Label+ one-time $29 admin fee2 units left! -
10'x13'Online only price$ 374/mo
Large 10'x13'- elevator access
- climate controlled
- inside unit, swing door
$ 374 /mo $ 374Best Price Label+ one-time $29 admin fee
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9'x15'Online only price$ 391/mo
Large 9'x15'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 391 /mo $ 391Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 395/mo
Large 10'x15'- climate controlled
- inside unit, rollup door
- near door or elevator
$ 395 /mo $ 395Best Price Label+ one-time $29 admin fee
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20'x9'Online only price$ 403/mo
Large 20'x9'- elevator access
- climate controlled
- inside unit, rollup door
$ 403 /mo $ 403Best Price Label+ one-time $29 admin fee
-
15'x10'Online only price$ 410/mo
Large 15'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 410 /mo $ 410Best Price Label+ one-time $29 admin fee
-
10'x13'Online only price$ 420/mo
Large 10'x13'- ground floor
- climate controlled
- inside unit, rollup door
$ 420 /mo $ 420Best Price Label+ one-time $29 admin fee
-
10'x15'Online only price$ 423/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 423 /mo $ 423Best Price Label+ one-time $29 admin fee
Some of Our Top-Tier
Electronic gates, cameras,
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Long Island City Storage Units Near Queens Blvd.
This Long Island City Public Storage is easy to find at the corner of Northern Boulevard and Honeywell Street. Just north of the historic Sunnyside Yards train yard and near State Route 25 on one side and bustling 39th Avenue on the other, this location brings convenient, affordable storage to an industrial pocket of the community.
With indoor and climate-controlled storage units, this facility will appeal to every Long Island City resident, whether natives or newcomers, artsy or outdoorsy. A small 5x10 unit is just the right fit to stash picnic and bicycling gear for an afternoon at Dutch Kills Green. A short walk or bike ride away, this converted parking lot is now a 1.5-acre open park with native plants and comfortable corners to sit a while, all in the middle of the concrete jungle.
The location manager lives on site. In addition to friendly service and cheap storage units, locals can expect to find convenient customer parking free of charge for easy loading and unloading, a variety of storage boxes and moving boxes for purchase and a month-to-month lease. There is a password-enabled keypad to access the storage area. The largest storage units for rent at this Long Island City facility include 10x25 foot units, which can store six rooms of home furnishings, paint and supplies for local artists or office supplies for business owners who have outgrown their space.
Steps away from this Public Storage is the Honeywell Street Bridge, which offers a glimpse of the area's railway history as well as an unimpeded view of the Manhattan skyline and Long Island's own green Citicorp Tower. Stop and check it out before heading down one of the many accessible roadways nearby, including Queens Boulevard, Interstate 495 and Interstate 278.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 601)
at the 3128 Northern BLVD location MILLIE showed me several spots and guided me through the entrance process. everybody there was cool and professional. THANK YOU.
Millies service was above excellent i am very satisfied and happy that I came to store here she was patient and very helpful.
Muy bien todo bien millie y Anthony son nice
Gissel was great!
Gissel and Rhamal helped me and they were very helpful and friendly. They provided excellent service and information. They found me the perfect storage
Monthly rent increased by $100 in less than 12 months
Great Place! Clean and very great customer service!
I arrived to this place and Rhamel helped me pretty quick. Everything was smooth and quick. Highly recommend coming here and talking to Rhamel. He showed me the unit, gave me a tour, and even showed me how to use the lock properly. Highly, highly, highly recommend.
I’ve had the pleasure to meet Mille,
She was very helpful and informative!
She was even on her lunch break but showed patience when I was asking questions about pricing and duration of which I’d be using the unit. The quality of service was quick, fast and excellent!
The storage facility is brand new and clean.
Cool peoples
I like the person who wear the glasses was so nice!!
The guy who showed us the storage was so nice and we're happy to rent the storage from here!
Gissel was so helpful ,thank u
Public Storage is winning the storage game. You are lucky if you came here. Gissel who works here is the best. No words. Thank you.
I appreciate the helpful of Miss Gissel was very nice in inform me everything thank you
Need to take a moment to give recognition to Milli. What a wonderful & stress free experience she gave me in this process that can be pretty tedious. Thank you for your kindness and patience.
Gissel asdisted me with stellar customer service.she was friendly and attentive and found thw perfect unit
Very helpful people! Great customer service. Called me when I accidentally left my unit open and gerryrigged a solution until I was able to come fix it
Staff was friendly, and very helpful, answered all questions we had.
Milli was wonderful in helping me with the in person tour of the different spaces, she was also able to get my unit swapped out without any issues when I did it online.
Omari was great at explaining any confusion I had about the pricing and rates. Apparently when you book online it auto assigns the unit and you have to come in to modify. Glad the folks were friendly and helpful!
Gissel is amazing she helped me get the perfect unit
Gissel is amazing. She helped me and my family to find the perfect storage. She was nice and attentive and understood our needs. She was very patient and nice
Great experience signing up and getting a unit last month. Omari was super helpful and provided great service to us. Location is nice and clean. Highly recommend!
Omari was fantastic at helping me out move lockers. Fast and friendly and helped me pick out a great locker.
Anna was very friendly and helpful
I got a locker for a good price the staff is also very friendly and helpful I would highly recommend this place for all your storage needs.
Got a bit of wrong direction on which entrance to use, but once on inside the employees are super helpful and fast. Clean place and efficient!
Wonderful staff and great facility. Rhamal is terrific!
Milli was focused on my needs and found me a perfect unit. She was patient and caring. Thanks so much!
Amanda and Omari was super helpful
Jaden was great
Gissel is an exceptional property manager. She is very helpful and does great work running and maintaining the facility. Will definitely recommend this facility in the future.
Very good facility and good prices. Brand new building and convenient access.Staff is friendly.Giselle was very attentive and kind. She showed my husband and me around and found us the perfect unit. The building is very clean and modern. The elevator opens with the app and makes the loading process so much easier. I would give more stars if I could just because of the customer service.
Giselle espléndido, muy profesional y amigable servicio. Gracias
My experience at Public Storage (3128 Nothern Blvd) was a great. I was new to the place but had no problem. Mr. Omari was especially superb kindly explaining in details how to use the facility. He was patient and took time to answer all my questions. He provided excellent customer service. He was friendly, helpful, and made the process smooth and stress-free. Highly recommend!
Staff was very attentive. Facility was clean .
Been a customer for one year. Location is well-maintained and easy to access. The staff are friendly & helpful. I had to change my unit and Christina was exceptionally helpful. She was able to set aside 2 alternate units for my consideration, on the same floor as my current rental, whereas, previous quotes had them on different floors. Her assistance made my move so much easier. She is an absolute asset to Public Storage and I hope they have a recognition system in place to reward employees exceeding customer expectations. She had with me.
Omari and Staff were very welcoming when I asked for help they lead me in a Victorious way.
The storage space is clean, loading and unloading from the car is easy and the personnel is kind and very efficient, even when understaffed. In particular I would like to recognize Deshawn for the amazing service when I checked in into my new storage space. Thank you
Gisel help me to get stroge thanks
Gisseland Anthony helped me find the perfect unit. They were extremely helpful and found me the perfect unit. I recommend this place
Horrible experience with Milli, Jayden, and front desk. They accused me of pooping inside my unit and hung up on me. Fortunately there are cameras that proved I didn’t. Wildly unprofessional business.
The customer service at public storage is amazing. Milli was so helpful and patient with me. I misunderstood some information about a unit and she explained it so well. We need more employees like her patient and helpful. Thanks you again!!!!
I left Cubesmart due to the rude front desk staff and went to public storage near by. Amazing service from the moment I walked in. Gissel was not only extremely friendly but super helpful and you can tell she enjoys what she does. Thank you Gissel!
Millie was very helpful in educating me on storage sizes and prices. Really appreciate the great customer service.
Clean, Well organized and extremely useful and helpful staff, especially Amanda who answered all of my questions with a smile and generally very helpful.
I had a 8x10 reservation for 68/month. I came today to move in and they said it was no longer available and tried to get me to switch to 9x10 for 129/month. I called the hotline and it was the same nonsense. Bait and switch is a VERY BAD business model.
Gissele is very helpful and knowledgeable.
I had such an amazing experience here— all thanks to Milli!!! She assisted me and my companions in all ways, and was extremely kind to us. I feel good about using this facility because of her!
Rhamel and Milley were so helpful and understanding in regards to an issue I had. They went above and beyond to help me and I'm truly grateful! Please continue to hire people who show great customer service and empathy!
Thanks again Rhamel and Milley, Merry Christmas!!!
deshawn is very professional, very patient and very clear spoken
Best storage in NY, best experience
Omari is the best customer service client
He was sharp at all his decisions
Omari at Public Storage provided excellent customer service. He was friendly, helpful, and made the process smooth and stress-free. Highly recommend!
This place is amazing, I love the customer service
Milli was so nice to me and very helpful
I came to public storage and was helped by Millie she was such an amazing help very thankful for her
Omari good quality of service
This Public Storage around my home it looks new and very clean.. MILLI Was very nice and so helpful. She answered all my questions, I will definitely recommend this place to my friends and family. I really appreciate the staff of this public storage, They are professional and very passionate..
Marine excellent service
Omar at Public Storage is fantastic! Friendly, professional, and made the whole process easy. The best service I’ve had—highly recommend!
I will definitely recommend someone…. Customer service (Mr. Anthony) was very professional and great detail explaining everything. My process was very smoothly signing on. Atmosphere showing; New , Organized and very Cleaned. Thank you!
Great Location. Jamie always very helpful.
This public storage at 31-08 Northern Blvd is one of the cleanest facilities I’ve encountered over the years. The staff is just as great, Jamie was very kind and professional… Highly Recommended!
Gissel helped me she's the best and helped me with getting the best unit
Special shoutout to Luis. He is amazing, extremely helpful making the onboarding process easy. His detailed explanations of security procedures have left me assured that I made the right choice. Thank you.
💯%Recomendado pregunte por Josefa 👍
Gissel es exceptional. Me Alludo a encontrar el spacious perfecto!!
Super easy and safe!
The staff very helpful. Anthony was so nice with me
Gissel helped menwith my rental and she was truely amazing. She assisted me every step of the way
Gissel is a sensation person who helped me through the process with patience and generosity !!!
Omari helped me and he was very helpful and nice he was pleasant and prompt and will recommend
Gissel was great at explaining the rates and showing us around the available storage rooms! Got one right then and there since everything laid out to me , very polite and had good energy all around.
If you rent from here, I hope you encounter Luis because he is the nicest person I have met amongst the Public Storage Staff. He is so attentive and saw that I had struggled and dropped an item by the gate and he came outside from the office to help me. I hope he is recognized for his kindness and professionalism as not only an amazing employee of Public Storage, but more importantly a great person, which is super hard to find these days!
Anthony is as such a great help today with getting me setup with my storage unit. He was very knowledgeable and friendly and gave great advice when it came to my first experience renting a unit from Public Storage
Had a great experience today with Anthony! He was helpful, knowledgeable, and friendly as he guided me through the entire process and very patient with all my questions. The area is also clean, temperature controlled, and safe! I would highly recommend it to anyone looking in the area for their storage needs! :)
Very good service. Luis and Maxine
The facility was new, spacious, clean, and exactly how it was described. The large gates/elevators made my move easy. The employees were friendly, professional and organized. They immediately assisted me with finding my storage unit and going out of their way to source my access code. Prime location. I was impressed and I'm happy that I came across this Public Storage unit!
Rhamel was an amazing help, super patient and sweet as I inquired about units available. Definitely would recommend this location.
If my the stars could go past a 5 I would put 10
Rhamel was a great helping hand and very respectful…recommend 10/10
The quality of service was excellent. Rhamel was very helpful and informative of the storage unit that met my needs. He showed patience when asking questions about pricing and duration of which I’d be using the unit. I would highly recommend this location as the staff displays attentiveness and quality service.
Great communication skills,very helpful staff,was able to get the results i needed,definitely one of the better locations
Excellent service, customer service team very qualified and kind. The best option when you’re looking a storage unit
Great facility units are affordable and the facility is well kept. The staff is helpful specially Giselle and Maxine they were very friendly and helpful.
New building is nice and so clean.
Excellent service, clean place, friendly staff Giselle was really helpful. Definitely will recommend it to friends. 5☆
Gissel is an exceptional property manager. She is very helpful and does great work running and maintaining the facility. Will definitely recommend this facility in the future.
we went to check the storage space and Darnée and Milly have been very very kind and available to show us the spaces. It has been a pleasure to deal with them so we made a reservation for 2 storage spaces. Compliments to Public Storage to hire those type of employers that let you feel welcome.
Thank you Ivan for helping me find an ideal space with my budget, appreciate with your help.
Very professional.
08/18/2024
I had a great time and everything was fast and easy ! I have absolutely no complaints about Public Storage !
In the pass, I've had some bad experiences with storage places. Customer service was not 100% but when I moved to queens and I found this place, Public Storage on 3204 Northern blvd. Omg they were so helpful. Especially Millie, She explained everything to me . I was looking for a 5x10 to move my things in. She made sure I was satisfied, she also showed me the unit that same day . It was very clean, She took care of my paperwork and I was moving my stuff in the same day with no problem. Public storage ya'll save me from so much hassle, thank you for that.
I was here about a week ago and the service is highly recommended… The staff is remarkable and very knowledgeable. There was one guy I forget his name but I appreciate you for the info 💪🏾
So far this place has been an okay experience. My experience has been on and off due to the construction going on in the loading dock. Some days it has been difficult to load and unload but recently the construction work is progressing and I am seeing improvements. Also sometimes the elevators have some issues trying to load in due to imputing your access code first but for the most part it works out. You need to have your code in order to access the elevator. I am looking forward to the completion of the construction project however and hoping to stay here for as long as I can as they have very good rates. Everything is pretty straight forward though when it comes to access to the units. I am grateful to the team here that has helped me with any questions and concerns that I may have. Thank you to Gisele and Rahmal who I have been helped by. Thank you.
Gissel was an incredible help with all my needs!!
Makaylah and Christina was a big help exactamente custmoer servicios 10 stars
They raise prices whenever they want
Do not use them - they will jack up the price 2-3 times per year, this company is a rip-off, right now there are a lot of places like this with better prices
Christine, Elija + the rest of the team were always very cool, responsive, and helpful. Highly recommend
Makaylah is super nice!
Great move in experience. We got checked in quickly. The friendly reception staff answered all our questions. I was able to use my own insurance policy with no problem. Highly recommended for a hassle-free storage solution 💯
Really friendly people. Thank you Gissel & Sam! Recommend
Thank you Christina for all the help great customer service most of all she’s a sweet girl helped me find the perfect unit
Christina was a great help she helped me find the right unit
Giselle helped me find a unit. She provided excellent service.
Service was great when I went to find a storage unit. I was helped by a young woman named “Carmen” who answered all of my questions and was very efficient with getting me what I was looking for. I’ve had a terrible experience with another storage unit before which had me worried to get another one. She made me feel comfortable and assured me my belongings would be well taken care of. I appreciate her help and efforts to assuring me I’m making the right choice.
This was my first time coming in to a storage spot and needed help and Carmen explained everything from pricing to storage rooms perfectly she was super helpful with everything and made it super clear to understand. Thank you!
La atención es buena, y el lugar es confiable.
Gissel and christina are amazing and always jump to help when ever I need it … these woman need a raise, great works always smiling .. and going above and beyond
I checked in very late but Christina is still so patient and helpful. She explained everything clearly for me.😊😍thank you!
Customer service at this site is great. Christina, Carmine and Gisele were thoughtful, professional, and helpful. Elijah guided me in backing up the u-haul out of the unloading zone.
This location is convenient. It is a block from the subway and close to the Queensboro Bridge.
My suggestion to future customers is to give yourself sufficient time to inspect your locker and solve problems before moving in. The building shuts down and closes at the end of the day
Construction makes the site not usable. Don't drive a car when you come as there is not enough space
giselle helped me amd she provided excellent customer service
Christina was a great help getting me the perfect unit great customer service skills
Christina has Great customer service.
Quanasia was a great help! Thank you
Starting not to like this branch. It's being treated like a step child since they opened the new building they built beside it. Parking was already bad and got even worse. Yet, the rent keeps rising 30% twice a year.
Hello, I'm writing this review because I want people to know how great this company treated me an how respectful and helpful their store manager Tina was more than helpful in resolving my questions an inquiries thanks guys your definitely awesome
Carmen and Giselle were a great help! The space is clean and easy to access.
Just want to thank this staff for being welcoming. Everybody here was so helpful and nice. Glad to be storing my things here.
Christina was extremely pleasant and helpful. Top notch service!!
Thank you Quay, for your professionalism and eficient service!
We have been customers at the Public Storage 3204 Northern Blvd,
Long Island City, NY, 11101 for many years. Today we met with Carmen, Makayla, and Felix, and they could not have been more helpful! It reminds us of how kind people can be. Thank you guys.
First experience with a storage unit and it was incredibly frustrating, to say the least. I finally moved out yesterday after 5 months. As others have mentioned, it's super easy to sign up online and book your unit. This is probably where the pros end.
Now for the cons:
- Parking. What a disaster.... the lot is incredibly tiny to begin with, so if there's a moving truck already there, good luck. However, there has been constant construction happening next door, so the parking lot is non-existent. The last few times I've come here, I had to find street parking. When moving my stuff out yesterday, we had to park on Northern Blvd blocking the bike lane cause the construction guys wouldn't let us in to the parking lot, and there was a giant truck already there.
- One of the elevators has been down for months so you need to use the one at the far end of the building.
- I had a unit on the 6th floor. It's advertised as climate controlled but that's debatable. I went there over the summer and it was HOT.
- Prices went up after a few months, to be expected. But when there are no improvements being made along with the inconvenience of no parking and elevators being down for months, this place just is not worth it.
Save your money and go to any of the other storage places in the area.
Gisselle is amazing the facility is clean and well mantained. Excellent customer service
Good
Very kind and support staff. Gissel gave me good info to save my money. Very
Professional
Aside from noticing the lack of security, my mom got a call from an extremely rude woman earlier today- yelling at her and asking her why her storage was empty and had no lock! My mom was obviously shocked and upset and kept asking the lady what she meant by this. The lady would not answer her but instead kept getting more frustrated and repeating her question. Finally, the rude lady said “oh nvm- you’re good” and hung up- without any explanation. They continue to increase the monthly rent and they can’t even do proper investigation before calling people and scaring them- making them leave work in the middle of the day and check their storage.
The staff is absolutely fantastic with customer service; pleasant and friendly.
The location very clean. Would recommend to others.
if i could give a - star i would since one is the lowest this is it ! horrible service the girl in the office has a horrible attitude as if someone owes her something first of all you are an employee who has to follow guidelines and if you aren’t capable on performing your task you should not be allow to interact in any customer service !!!
The best location for Public Storage. Gissel went above and beyond in assisting me with my storage space. Staff members are super friendly and always willing to help. I had a bad experience with the location at 3108 Northern Blvd, and the staff at this location took the initiative to aid me and find the perfect storage unit. Couldn’t have asked for a better experience. Would definitely recommend to anyone looking for a storage space.
Exelente
Yo hago las ordenes para está compañía me alegra hacer buen trabajo para ellos
Asta New York
Hace 4 años me vine de New York a Atlanta Georgia
Great fast service! Quay was amazing he help me with my belongings and made my move in process so smooth. Quay was very knowledgeable at what he was doing and informed me on everything I needed to know! Thanks again Quay GREAT JOB 🙃 True definition of GREAT customer service! NORTHERN BLVD LOCATION
This review is for 3108 Northern Blvd next door and they don't have an individual Google reviews page. This storage does false advertising. They are not climate controlled. They keep it at a consistent 82 degrees Fahrenheit when other storages have their temperature at around 70- 75 degrees Fahrenheit. I nearly passed out on move in day from how hot the facility is. I store clothing and sell online and some of the clothing has developed mold and damage due to the high temperature and humidity. If I am going to be paying $400 a month for a unit I would expect air conditioner and proper cooling. I noticed a pile of trash and debris that was not disposed of for two weeks. There are rat traps everywhere for the mice and rat infestation. I saw a rat scampering across the grated cieling part of the unit. I'm afraid they may damage the clothes. If the temperature does not drop to 75 degrees and the rat problem gets addressed I am leaving. Stop the false advertising these units are NOT climate controlled.
Great facility and excellent staff. Giselle and Jamie are very pleasant and help me every time that I need it.strongly recommend
Significantly more affordable than other local storage, with a very continent loading/unloading space. Mikaylah and Jamie were willing to assist me in finding a solution to a difficult unloading situation and were very professional
Great facility, affordable, and professionally staffed, especially Jamie and Makaylah.
Jamie is Amazing 🤩🔝
Jamie helped me find the Best unit That i can put my ítems in While i go away .she understood me while my english is very mínimal she is great
Konstance was such great help I just drove cross country and needed a storage for all my items, she informed me of everything I needed to know. Small issues with the parking but we will figure it out. Other female staff was amazing as well
Gissel me prestos un excelente servicio al momento de atenderme y asesoramiento .
The employees are so rude.
Gissel and Jamie were amazing they helped me download app and set up account .The facility is clean and the provide the best customer service experience.
Jamie is just ‘AMAZING’. She was very professional, customer friendly and knowledgeable. She truly understands customer’s needs even before I asked her a question. i am extremely happy with her service
Gisele helped me get the perfect unit. She wss very informativo and helpful
Gisele helped me get the perfect unit. She walked menti the building and was very attentive and sweet. She was informative and very informative. Strongly recommend
This is my second time renting here. Carmen helped me and was so nice. I am closer to a different building but the ladies here are all so amazing. Thank you again
This location was amazing. All employees was nice and amazing. Konstance helped me and my wife with everything and very nice and calm. Thank for your services
I can’t say enough great things about Carmen and Konstance. My move was late everything broke they stayed not only after hours but even helped me move things which isn’t a part of their job. They were so friendly kind and helpful I honestly wouldn’t know what to do without them. Amazing staff Public Storage!!!
Jamie is the only reason I’m writing this. She is INCREDIBLE!!! She walked me through the reg. process, and then escorted me to my locker to show me how to access elevator/floor/location. JAMIE IS THE BEST!!!!!!
The only reason I am filling this in is because of the representative, Jamie. She was exemplary upon our arrival, helped us out in a way that was far beyond any job requirements, and I am only writing this, because of how excellent Jamie is even if this gets her a raise or a promotion, she deserves both.
Kenneth did a great job helping me out today! Thank you!
I had my storage there for 2.5 years an it worked great, the staff was very nice and helpful, special thanks to Jamie, she was great!!
Even though parking has been compromised by construction next door the staff allowed me to park in drive way so I could grab some things from storage
I’m ver satisfied with the service of the customer service representative, Jamie, showed knowledge, courtesy and dedication to solve my problems and questions!!!
I really love the employees at this location. Im new at this and Carmen really help me so much. She walked me through everything so smoothly. She was so down to earth felt like i was home and amongst family. 10 stars ✨
Zaiah is very friendly. He walk me around to show me the space. Also it is very efficient! Highly recommend this place.
Thank you Michelle for the best customer service.
Elevators out of service for months and you can't drive a car in to pick up stuff due to construction.
Hours are not the best 930 to 7?
They are so sweet, especially Gissel
We went to the storage place and met Carmen, she is absolutely amazing and walked through all the process/ showed the unit with us throughly. Highly recommend her and the location. I’ll give 100 star if I can😀
Clean storage, coded access, and multiple locations.
I have used this storage and many times they close early. Its unfair for people to take time to come to their units when they should be open and they don’t have access. Extremely unprofessional
Jamie is a very knowledgeable, professional, and helpful assistant.
I have used Public Storage in the past, but it has never been this easier or pleasant. I am leaving with a huge smile on my face.
Thank you for having Jamie here. Give her a raise, please!
Patricia
Im verh pleased With all of the atención That Gissel gave me i hope i can see her every time That i go she is magnifficant
They were ok at the beginning, but that changed later. You can’t be at peace with them, they increased my monthly fee twice already within a short time, the first time without warning, the second one today with less than a month notice. They also sent me a notice during the holiday season, while I was away, that they were going to open my door, break the lock I purchased from them, and leave it open for an uncertain amount of time for repairs exposing my personal belongings. Hence, unless you are ready to take everything out basically without much warning, you are at their mercy.
Gissel was extremly helpful. She got me the perfect unit
Friendliest place in the world until you give them your money and commit. Never again.
Jamie is an incredible asset to this facility(3204 northern blvd). She was very informative and helpful throughout the whole process. We originally were misinformed about pricing and sizing when we made our reservation but she guided us and went above and beyond to help resolve everything for us. She was very patient and it really was a pleasure to work with her.
Came here to see about pricing a storage unit and received excellent service from Jamie. She educated me on everything I needed to know about what I needed! Will def be back to rent out that unit 😌
great experience. the crew is professional.
Good prices.
Gisselle me ayudó muchas gracias excelente servicio
Gissel is very good. She helping me with everything I need. Excellent assistant. Thanks.
Exelente la atención de gissel
I met with friendly Storage Representative, Jamie to get information on renting out a storage space. Jamie was polite and she explained to me my options. With her help and her explanation, I was able to rent, a nice size storage for good price in 15 mins and started to move my stuff. She also taught me how to use Public Storage app which made the process of getting into building very easily and conveniently. By the way, all the staff in this location was super friendly and easy to work with. Definitely recommend this location 3204 Northern Blvd., who is looking to rent out a storage place. Thank you, Jamie!
Jamie provided excellent customer service during our interaction. She was kind, respectful and patient during the time of need. Jamie was very informative with pricing and storage policies.
Jaime who was my customer service representative was amazing and professional, and friendly. I would recommend my family and friends.
I will be removing my items from this storage unit. Went there this week. There was a homeless person camped out on the first floor. Additionally they are doing much needed renovations but have not draped the openings to the upper units so all of our items are covered in thick construction dust. We were told in writing that all the doors are being replaced and there would be a guard there to ensure people’s property was protected. No guard. No security. Obviously they don’t even know there’s a homeless person living there, but the rent keeps going up.
Gisele es una buena persona, excelente servicio
Giselle was fast and helpful.
Good company and good crew
Estoy muy agradecido con Gissel quien me encontró el mejor espacio para mi
Tynea is super helpful and very friendly! Prices are reasonable as well. Highly recommend!
Good service of Gissel, thank you 🙏🏽
Tyreke very helpful thank you guys
Company is a complete rip off. Find someplace else to keep your belongings. They will give you a decent rate at first and then just keep raising the price. my unit has doubled in the past 4 years from 200-400. New customers get lower rates. But those prices are only for new customers. Stay away from this company.
Very helpful, compassionate & overall professional.
Jamie is good at her job a wonderful person great experience with her
Rob is awesome and is always so helpful
I'd like to say that I've been a customer for quite some time now, I have recently had a wonderful encounter with one of the employees her name is jazelle and she was a delight to to talk to very informative and helpful in the information I was looking for She deserves 5 stars for her customer service.
I just rented a space with Jaime today and she was amazing. Super helpful and pleasant to work with. Great job Jaime! Get that girl a raise!
Excellent space and great customer service! Zaiah and his team were a huge help!
Jamie was exceptionally kind and helpful. I needed to switch storage units and she guided me through all the details and parameters of the different possibilities, floorplans, ceiling heights, etc.
Jamie is AWESOME!!!! Love her! She’s at he best.
Mo was very helpful
This is a brand you very clean very safe place the prices are fantastic the stuff is totally amazing especially Joe Chris zaiah quay they were extremely polite very courteous answered all my questions and eager to show me around if I wanted to I guess it really doesn’t matter working with a smile makes a difference and these people and location are great yours truly
Steve Costello
Mo was helpful and nice
Hello Jesse, I am dylan lee
Thank you for your service today!
Storage area is nice and clean. They keepraising the rent monthly
Jamie was phenomenal!
No is Very kind person! :) very good service
Best public storage branch. Please look for Noel, very helpful and informative. Very impressive customer service, even after a long hour shift. 💯 thank you!!
Thanks to Noel for helping make our experience wonderful!
Giselle was extremely helpful, polite and friendly. You couldn't get a better worker. She is definitely an asset to your company.
Giselle was super helpful, friendly knowledgeable and professional. She showed me around and gave me everything I needed to start my rental.
Gisselle is very professional I’m whit you 100%
Is wonderful place, quiet, peaceful, nice, and clean. I am antonish with the area, and location of the storage. I cannot wait to move in a Apartment I am love with the area.
Attention de primera.gissek me ayudó a encontrar el storage que necesito
Yes it's true Gisele is the best staff very accomodating , perfect service . 👍 outstanding
Mo and Gisel are the best. Showed me the unit and helper slot. He was very helpful.
Noel was extremely professional and helped me find the right space for me.
Mo helped me out he was great with communication and helped me with my things !!! Great experience
Noel is AMAZING! We don’t deserve him! He was so helpful and truly made everything seamless!!! Gissel was SUPER sweet and accommodating! So happy for them both!!!!!!