Public Storage Self-Storage Units at 3204 Northern Blvd, Long Island City, NY
Mon-Fri 9:00 AM - 6:00 PM
Sat-Sun 9:00 AM - 6:00 PM
Gate Access Hours
Mon-Fri 9:00 AM - 6:00 PM
Sat-Sun 9:00 AM - 6:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:00 AM - 6:00 PM
Sat-Sun 9:00 AM - 6:00 PM
Gate Access Hours
Mon-Fri 9:00 AM - 6:00 PM
Sat-Sun 9:00 AM - 6:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x4'Online only price$ 34/moSmall 5'x4'
$ 34/mo $43Best Price Label
- Climate Controlled
5'x5'Online only price$ 40/moSmall 5'x5'
$ 40/mo $50Best Price Label
- Climate Controlled
5'x5'Online only price$ 66/moSmall 5'x5'
$ 66/mo $83Best Price Label1 unit left!
4'x10'Online only price$ 74/moSmall 4'x10'
$ 74/mo $93Best Price Label
5'x5'Online only price$ 77/moSmall 5'x5'
$ 77/mo $96Best Price Label
- Climate Controlled
5'x10'Online only price$ 79/moSmall 5'x10'
$ 79/mo $99Best Price Label
5'x5'Online only price$ 81/moSmall 5'x5'
$ 81/mo $101Best Price Label
- Climate Controlled
4'x10'Online only price$ 86/moSmall 4'x10'
$ 86/mo $108Best Price Label
- Climate Controlled
4'x10'Online only price$ 91/moSmall 4'x10'
$ 91/mo $113Best Price Label
- Climate Controlled
5'x10'Online only price$ 97/moSmall 5'x10'
$ 97/mo $121Best Price Label
- Climate Controlled
5'x10'Online only price$ 109/moSmall 5'x10'
$ 109/mo $137Best Price Label
- Climate Controlled
7'x10'Online only price$ 168/moMedium 7'x10'
$ 168/mo $210Best Price Label
- Climate Controlled
7'x10'Online only price$ 178/moMedium 7'x10'
$ 178/mo $222Best Price Label
- Climate Controlled
8'x10'Online only price$ 246/moMedium 8'x10'
$ 246/mo $307Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 269/moMedium 10'x10'
$ 269/mo $337Best Price Label
- Climate Controlled
10'x12'Online only price$ 294/moMedium 10'x12'
$ 294/mo $367Best Price Label
- Climate Controlled
Nearby Self-Storage Locations
Self-Storage Near Long Island City
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Long Island City Storage Units Near Queens Blvd.
This Long Island City Public Storage is easy to find at the corner of Northern Boulevard and Honeywell Street. Just north of the historic Sunnyside Yards train yard and near State Route 25 on one side and bustling 39th Avenue on the other, this location brings convenient, affordable storage to an industrial pocket of the community.
With indoor and climate-controlled storage units, this facility will appeal to every Long Island City resident, whether natives or newcomers, artsy or outdoorsy. A small 5x10 unit is just the right fit to stash picnic and bicycling gear for an afternoon at Dutch Kills Green. A short walk or bike ride away, this converted parking lot is now a 1.5-acre open park with native plants and comfortable corners to sit a while, all in the middle of the concrete jungle.
The location manager lives on site. In addition to friendly service and cheap storage units, locals can expect to find convenient customer parking free of charge for easy loading and unloading, a variety of storage boxes and moving boxes for purchase and a month-to-month lease. There is a password-enabled keypad to access the storage area. The largest storage units for rent at this Long Island City facility include 10x25 foot units, which can store six rooms of home furnishings, paint and supplies for local artists or office supplies for business owners who have outgrown their space.
Steps away from this Public Storage is the Honeywell Street Bridge, which offers a glimpse of the area's railway history as well as an unimpeded view of the Manhattan skyline and Long Island's own green Citicorp Tower. Stop and check it out before heading down one of the many accessible roadways nearby, including Queens Boulevard, Interstate 495 and Interstate 278.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 481)
This review is for 3108 Northern Blvd next door and they don't have an individual Google reviews page. This storage does false advertising. They are not climate controlled. They keep it at a consistent 82 degrees Fahrenheit when other storages have their temperature at around 70- 75 degrees Fahrenheit. I nearly passed out on move in day from how hot the facility is. I store clothing and sell online and some of the clothing has developed mold and damage due to the high temperature and humidity. If I am going to be paying $400 a month for a unit I would expect air conditioner and proper cooling. I noticed a pile of trash and debris that was not disposed of for two weeks. There are rat traps everywhere for the mice and rat infestation. I saw a rat scampering across the grated cieling part of the unit. I'm afraid they may damage the clothes. If the temperature does not drop to 75 degrees and the rat problem gets addressed I am leaving. Stop the false advertising these units are NOT climate controlled.
Great facility and excellent staff. Giselle and Jamie are very pleasant and help me every time that I need it.strongly recommend
Great facility, affordable, and professionally staffed, especially Jamie and Makaylah.
Significantly more affordable than other local storage, with a very continent loading/unloading space. Mikaylah and Jamie were willing to assist me in finding a solution to a difficult unloading situation and were very professional
Jamie is Amazing 🤩🔝
Jamie helped me find the Best unit That i can put my ítems in While i go away .she understood me while my english is very mínimal she is great
Konstance was such great help I just drove cross country and needed a storage for all my items, she informed me of everything I needed to know. Small issues with the parking but we will figure it out. Other female staff was amazing as well
Gissel me prestos un excelente servicio al momento de atenderme y asesoramiento .
The employees are so rude.
Gissel and Jamie were amazing they helped me download app and set up account .The facility is clean and the provide the best customer service experience.
Jamie is just ‘AMAZING’. She was very professional, customer friendly and knowledgeable. She truly understands customer’s needs even before I asked her a question. i am extremely happy with her service
Gisele helped me get the perfect unit. She wss very informativo and helpful
Gisele helped me get the perfect unit. She walked menti the building and was very attentive and sweet. She was informative and very informative. Strongly recommend
This is my second time renting here. Carmen helped me and was so nice. I am closer to a different building but the ladies here are all so amazing. Thank you again
This location was amazing. All employees was nice and amazing. Konstance helped me and my wife with everything and very nice and calm. Thank for your services
I can’t say enough great things about Carmen and Konstance. My move was late everything broke they stayed not only after hours but even helped me move things which isn’t a part of their job. They were so friendly kind and helpful I honestly wouldn’t know what to do without them. Amazing staff Public Storage!!!
The only reason I am filling this in is because of the representative, Jamie. She was exemplary upon our arrival, helped us out in a way that was far beyond any job requirements, and I am only writing this, because of how excellent Jamie is even if this gets her a raise or a promotion, she deserves both.
Jamie is the only reason I’m writing this. She is INCREDIBLE!!! She walked me through the reg. process, and then escorted me to my locker to show me how to access elevator/floor/location. JAMIE IS THE BEST!!!!!!
Kenneth did a great job helping me out today! Thank you!
I had my storage there for 2.5 years an it worked great, the staff was very nice and helpful, special thanks to Jamie, she was great!!
Even though parking has been compromised by construction next door the staff allowed me to park in drive way so I could grab some things from storage
I’m ver satisfied with the service of the customer service representative, Jamie, showed knowledge, courtesy and dedication to solve my problems and questions!!!
I really love the employees at this location. Im new at this and Carmen really help me so much. She walked me through everything so smoothly. She was so down to earth felt like i was home and amongst family. 10 stars ✨
Zaiah is very friendly. He walk me around to show me the space. Also it is very efficient! Highly recommend this place.
Very clean facility. Professional staff. Gissel is an amazing property manager. She made me feel welcome as soon as I walked through the door and guided me through a tour of the facility. Will definitely recommend this facility in the future.
Thank you Michelle for the best customer service.
Elevators out of service for months and you can't drive a car in to pick up stuff due to construction. Hours are not the best 930 to 7?
We went to the storage place and met Carmen, she is absolutely amazing and walked through all the process/ showed the unit with us throughly. Highly recommend her and the location. I’ll give 100 star if I can😀
They are so sweet, especially Gissel
Service is really good !! Gissel is amazing, she helped us to find a best deal for storage places!!!💖💖
Clean storage, coded access, and multiple locations.
I have used this storage and many times they close early. Its unfair for people to take time to come to their units when they should be open and they don’t have access. Extremely unprofessional
Jamie is a very knowledgeable, professional, and helpful assistant. I have used Public Storage in the past, but it has never been this easier or pleasant. I am leaving with a huge smile on my face. Thank you for having Jamie here. Give her a raise, please! Patricia
Im verh pleased With all of the atención That Gissel gave me i hope i can see her every time That i go she is magnifficant
They were ok at the beginning, but that changed later. You can’t be at peace with them, they increased my monthly fee twice already within a short time, the first time without warning, the second one today with less than a month notice. They also sent me a notice during the holiday season, while I was away, that they were going to open my door, break the lock I purchased from them, and leave it open for an uncertain amount of time for repairs exposing my personal belongings. Hence, unless you are ready to take everything out basically without much warning, you are at their mercy.
Gissel was extremly helpful. She got me the perfect unit
Friendliest place in the world until you give them your money and commit. Never again.
Jamie is an incredible asset to this facility(3204 northern blvd). She was very informative and helpful throughout the whole process. We originally were misinformed about pricing and sizing when we made our reservation but she guided us and went above and beyond to help resolve everything for us. She was very patient and it really was a pleasure to work with her.
Came here to see about pricing a storage unit and received excellent service from Jamie. She educated me on everything I needed to know about what I needed! Will def be back to rent out that unit 😌
great experience. the crew is professional.
Gisselle me ayudó muchas gracias excelente servicio
Exelente la atención de gissel
Gissel is very good. She helping me with everything I need. Excellent assistant. Thanks.
I met with friendly Storage Representative, Jamie to get information on renting out a storage space. Jamie was polite and she explained to me my options. With her help and her explanation, I was able to rent, a nice size storage for good price in 15 mins and started to move my stuff. She also taught me how to use Public Storage app which made the process of getting into building very easily and conveniently. By the way, all the staff in this location was super friendly and easy to work with. Definitely recommend this location 3204 Northern Blvd., who is looking to rent out a storage place. Thank you, Jamie!
Jaime who was my customer service representative was amazing and professional, and friendly. I would recommend my family and friends.
Jamie provided excellent customer service during our interaction. She was kind, respectful and patient during the time of need. Jamie was very informative with pricing and storage policies.
I will be removing my items from this storage unit. Went there this week. There was a homeless person camped out on the first floor. Additionally they are doing much needed renovations but have not draped the openings to the upper units so all of our items are covered in thick construction dust. We were told in writing that all the doors are being replaced and there would be a guard there to ensure people’s property was protected. No guard. No security. Obviously they don’t even know there’s a homeless person living there, but the rent keeps going up.
Gisele es una buena persona, excelente servicio
Giselle was fast and helpful.
Good company and good crew
Estoy muy agradecido con Gissel quien me encontró el mejor espacio para mi
Tynea is super helpful and very friendly! Prices are reasonable as well. Highly recommend!
Good service of Gissel, thank you 🙏🏽
Tyreke very helpful thank you guys
Get insurance separately or as part of your homeowners insurance. Parking is still a challenge on certain days / hours. Update Dec 2022: Got a discount because of my last review. Much appreciated.
Company is a complete rip off. Find someplace else to keep your belongings. They will give you a decent rate at first and then just keep raising the price. my unit has doubled in the past 4 years from 200-400. New customers get lower rates. But those prices are only for new customers. Stay away from this company.
Very good facility and good prices. Staff is friendly. Initially I rented a unit online but then came in and Giselle helped me find the right unit. She was very nice and informative. Will recommend to family and friends
Very helpful, compassionate & overall professional.
Rob is awesome and is always so helpful
Jamie is good at her job a wonderful person great experience with her
I'd like to say that I've been a customer for quite some time now, I have recently had a wonderful encounter with one of the employees her name is jazelle and she was a delight to to talk to very informative and helpful in the information I was looking for She deserves 5 stars for her customer service.
I just rented a space with Jaime today and she was amazing. Super helpful and pleasant to work with. Great job Jaime! Get that girl a raise!
Excellent space and great customer service! Zaiah and his team were a huge help!
Gissel helped me get the perfect unit she is sweet and polite
Jamie was exceptionally kind and helpful. I needed to switch storage units and she guided me through all the details and parameters of the different possibilities, floorplans, ceiling heights, etc.
Jamie is AWESOME!!!! Love her! She’s at he best.
Mo was very helpful
This is a brand you very clean very safe place the prices are fantastic the stuff is totally amazing especially Joe Chris zaiah quay they were extremely polite very courteous answered all my questions and eager to show me around if I wanted to I guess it really doesn’t matter working with a smile makes a difference and these people and location are great yours truly Steve Costello
Mo was helpful and nice
Hello Jesse, I am dylan lee Thank you for your service today!
Storage area is nice and clean. They keepraising the rent monthly
Jamie was phenomenal!
No is Very kind person! :) very good service
Best public storage branch. Please look for Noel, very helpful and informative. Very impressive customer service, even after a long hour shift. 💯 thank you!!
Thanks to Noel for helping make our experience wonderful!
Giselle was extremely helpful, polite and friendly. You couldn't get a better worker. She is definitely an asset to your company.
Giselle was super helpful, friendly knowledgeable and professional. She showed me around and gave me everything I needed to start my rental.
Gisselle is very professional I’m whit you 100%
Is wonderful place, quiet, peaceful, nice, and clean. I am antonish with the area, and location of the storage. I cannot wait to move in a Apartment I am love with the area.
Attention de primera.gissek me ayudó a encontrar el storage que necesito
Yes it's true Gisele is the best staff very accomodating , perfect service . 👍 outstanding
Mo and Gisel are the best. Showed me the unit and helper slot. He was very helpful.
Noel was extremely professional and helped me find the right space for me.
Mo helped me out he was great with communication and helped me with my things !!! Great experience
Noel is AMAZING! We don’t deserve him! He was so helpful and truly made everything seamless!!! Gissel was SUPER sweet and accommodating! So happy for them both!!!!!!
Phil, mo and Noel were super cool and helpful.
Just ok not bad but not good some workers very nice but some no good
Gissel me alludo es espectacular
Like seriously!! I rarely write reviews but I had to take time to acknowledge Jose. He answered every single question knowledgeably and I could tell he knew what he was talking about. Prices are prices can’t fight that, but great customer service is important and valuable. Everyone always shares the negative reviews. I just had to share a positive review. Thank you Jose wish I could give more stars!!
I was serviced by Robert Delgado and i want to say his service was unbelievable perfect he was nice and when i asked him what was a perfect unit for starters he knew which one i could go for thank you Robert for your service
I was serviced by Jose Delgado he was very polite and help me find the perfect unit for me as I am moving into a new apartment I needed a place to put holiday stuff and seasonal decorations he was also courteous,nice, polite and understood my needs this is your go to person I had the best service ever !
This place was great! Robert was super helpful and kind :) highly rec!
Lovette and Gissel helped me they were amazing
Gisele me ayudo en una transferencia de cuenta y me dio excelente servicio fue muy amable.
I recently had a positive, life-affirming experience with the staff at this location. When they found out I’d locked my keys and my phone in my rental truck in their loading area, just as hurricane Ida began its horrific downpour over NYC, the staff did all they could to help me. The manager, Gissel, was super attentive and stayed with me until help could come (which was a LONG TIME). I was literally stranded without her! Thank goodness she let me use her phone and gave me a safe place to wait for assistance. I was losing my mind with stress and she couldn’t have been more helpful! She truly went above and beyond, as did the other employees on duty. Thank you, Gissel!! Hope you got home safely!!
I would like to know if you take HRA payments is there a specific form that needs to be filed
Gissel helped me find the right unit 5stars
Had to change my reservation to a larger room on a short notice. Staff was friendly, helpful, got the change done quickly. The storage rooms are fine, nothing fancy.
The worker tisha was very helpful
Muy encanrada con Guiselle por amable ayuda gracias
Gis del was amazing she helped me with my account and the app
They have raised the rent more than once in less than a year. I called after the second time (I wasn't that surprised by the first bait and switch, but was by the second) and was told that they plan to raise it even further--to over double the rate I started with (and higher than the most current rates published on their own website). Conveniently for customers, if you are enrolled in their autopay, it will automatically change the billing amount without any actions or attention from the customer. In addition, while they do have two elevators, almost every time I've been there one or the other isn't working. If you come at the beginning or end of the month that means a sizable wait to get anything up or down from storage.
Great person, friendly & professional works at the desk of 4102 Northern Blvd is name is Jonathan
Well prices and well maintained. Much happier now that you can use the app to access the building and elevator as the keypads were a bit finicky
Gissel was so helpful. She should get promotions.
the workers are really kind.
The staff are wonderful and are a pleasure to deal with. They are friendly, very professional, efficient, and very helpful. They also keep the place clean and well organized. Gissele, Beth, Jasmine, and the others were very helpful. When I needed a different unit they took care of it immediately and in a very friendly and cheerful manner.
Public Storage. Well I went there today for boxes for an upcoming move, because of familiarity quite frankly. I had stored with them in the recent past, and was rather pleased overall. While there may be slightly cheaper storage facilities in the area, going the extra mile at Public Storage will always ensure top-notch quality, simplicity, and convenience should you commit.
Thanks for all you do
Jasmine was excellent! She was friendly and beyond helpful in helping me get the correct space since I had reserved one that wouldn't work for me initially. Site was clean and easily accessible.
Great customer service .
Jasmine and Jermaine are super helpful and friendly. Space seems clean and well managed.
Gisselle helped me and she was amazing she set me up in just minutes
I stopped in to purchase some boxes and received such great customer service from Sam! Really pleased with my visit to this location! Thanks Sam!
Phil showed us a great unit. The whole experience was easy and quick.
Gissel was great. Very helpful and nice.
Gissel help me out and good service great personality and thanks u for everything God bless and great place
Lovette was great help!! Very easy storage and great service
Great costumer service. Giselle was really helpful showing the units. Highly recommended 5 🌟
Sam was amazing and helped me out with my move at some point my unit didn’t adapt to my needs and she was able to help me right away to get something perfect while respecting my original rate. I mentioned to Phil that I could give her 5 stars I would and he showed me how! Thank you all!
This Public storage is horrible. There is hardly any parking there, location is the worst. Staff is not too helpful also elevators always have problems. Over priced. There is another Public storage up the street with plenty parking space
My roommate and I arrived towards the end of the day with no reservation. Phil was able to help us quickly process a new rental and then actually stayed late with us while we moved into our unit. It was a great customer service experience - we would have been toast without his help. The facility also has a gate for security and a loading dock you can back a UHAUL up to that makes unloading very easy. Parking lot/loading area would get crowded quickly if numerous people were doing full move ins/outs. Thanks again Phil!
Easy access and fast storage process
Excellent experience here with Phil
Great customer service Gissel is very polite and friendly. Recomend
Received great service today. Phil was a big help.
I like my unit just not the hours...but refuse to pay more than 120 per month at the competitors for a 4x4 box!! So I tolerate it for now. The location perfect as well. Less than a 3 minute walk from the 39th street subway stop on the N/W
Ridiculous.....what ever they advertise as an amount....figure 75.00 higher
Very polite and informative. Sam made the process very quick and stress free.
Phill was incredibly helpful! He made the process of renting a storage unit very easy. I would recommend Public Storage 100%! Again, Phill was so nice and accommodating!
When I started renting I was paying 32 dollars a month, now I am paying 170.00 dollars a month.
Phil was very helpful. Thank you very much! 🤙
Everybody should use this public storage to help his fabulous they go out of their way to help you move the stuff into the storage they go out of the way to show you what you need in the way of boxes payment is easy to sign up for auto pay if you have a question you’re always helpful and today when I was checking out gazelle GI SSEL was very helpful and closing out my account
Gissel was very professional and helpful. Their facility is pristine and very readily accessible. Great storage, terrific service.
Gissele was really helpful and professionally well recommended.
An unexpectedly fantastic experience. Amazing service, and very knowledgeable. They’re our new go-to location. Gissel at the front desk was incredibly nice and helpful. Highly recommend.
Phil was very helpful!
I came in to ask about units and availability and received excellent customer service and helpful information from Lovette. Very clean place and very professional!
Gissel and Sam helped me they are amazing
Gisele is amazing she helped me with my unit i recommend it
Great storage space! Also, Phill was amazing! Even though we were running late he waited patiently for us and the whole process went very smooth thank to him! Wonderful person over all!!
Phil was amazing, he was very patient and detailed. He explained everything and left us with very few questions. I would definitely recommend storage space above others to family and friends. Phil and Sandra were a great help.
Showed up at right before closing. Gizelle was extremely efficient bgettting me signed up and with storage quickly
Extremely helpful and honest. Can’t recommend enough! Was helped by Phillip, couldn’t have been nicer
Gissel Ed excepcional muy buen servicio
Does the trick for keeping your things safe. Lovette at the front desk was super helpful in signing up.
Phil Sam and Lovette hooked me up and showed me a great unit. The experience was quick and easy. Thanks guys!
How much are these storage units
Gisselle is amazing very professional and sweet.i had an emergency and I wasn’t in the best of health so she helped me get the perfect unit. She’s just The best
An excellent experience! Giselle and Christina exemplify a high standard of customer service and professionalism. They helped me to find the perfect size unit during the pandemic over the phone. What a tremendous help during an otherwise stressful time.
Stopped in to inquire about a storage space and was greeted with such a friendly welcome. Sam was awesome and answered all of my questions in great detail! Amazing costumer service!! Public storage is lucky to have her.
Gissel was a great help.
what room sizes you have?
Robert was super helpful and nice!
Robert at this location is extremely helpful and informative. Gave me all the details I needed
Robert was awesome! The unit I had originally reserved was too small and in a matter of minutes he was able to easily switch my unit with no hassles.
Robert was awesome.
Robert was great and friendlyyy
Robert is great
Jasmine was really helpful with my seamless express check in. I got settled in no time and everyone was so nice. Thank you very much!!!
Robert was awesome he helped me put my stuff downstairs
Lovette was AWESOME!!!!! Great service!!!! Friendly Staff!!! Definitely would recommend!
Robert was great!!!
Robert was great!!!
Christina is very nice!!!
An online price to hook you in. Then you find unit need a ladder to get on. Yes, a ladder. If you do not like it, they refer you a normal unit with fare higher than Manhattan.
Robert was very helpful
Robert was very helpful and friendly!
Robert was awesome
Robert was nice and patient.
Jasmine was so helpful when I walked in
Robert jasmine Christina and Phil are very awesome!!! Very nice poeple
Robert was a very helpful person 😊 Thanks bro!!!
Christina is awesome , thank you for all your help
Phill was very helpful and nice courteous
Robert was awesome!! He handled all of our questions and concerns very professionally. We are happy to be renting space from public storage!
Jasmine Lovette and rob are so amazing I can in to see a space and they all helped me
Robert was amazing!!!! Friendly and efficient. Gave me a great deal on my space!!!!
Phil helped me setup quickly!! Go find him
Phill went through the contract and everything very well explained. Great job!
I’ll love the Atencion of this place is AMAZING, prices totally worth it. They take the time to explain you the prices the difference styles of storage and insurance. ROBERT on the front desk really make my day, is costumer service is remarkable.
I walked in to get some information on pricing & availability. The woman behind the counter, Lovette was great. She answered all my questions with no hesitation & she knew exactly what she was talking about. So thankful for all her help & glad she could help me open up my account with Public Storage.
Amazing customer service, showed us every thing, Explained everything clearly
Robert gave me an excellent service!!
Robert was great!!! Very nice guy and very quick!!!
Quick move in, helpful staff, very receptive to answering questions
Phil was great!!
Robert, Jasmine, Phil and Lovette are really nice people
I love this place. Staff is great. My guy Robert is always there to great me with a warm smile. Keep up the good work.
This was my 1st time using a public storage and at 1st I was a little skeptical but once I got there I was fine. Love the staff they were super sweet & very helpful. Every question I had Robert and Jasmine had an answer for which made me more comfortable with getting a unit. Thanks guys & I will definitely be referring this locations to friends & family👌🏽👍🏽
This place is great!!!! The staff is awesome and I enjoy a good convo with them!!!! Love my girls Lovette and jasmine!!!! And the guys Robert and Phil are always on point with work!!!! Great job guys!!!! Keep up the great work!!!! 😉
Bathrooms not working loading bay very small
Robert was very fast and helpful
Jasmine was so helpful she answered all of my questions and made my move in smooth
Phil was very good and kind I appreciate his service he was awesome and had a lot of knowledge and thanks Rosa for giving the proper information to guide us through the storage process
Elevator out or it would have been higher
Robert was very helpful!
Phil was very awesome
Phil was great. This public storage is awesome. My move in was super easy and efficient.
River and Jasmine were awesome!!
I needed to store my items quickly in order to prepare a move to Seattle. I signed up with public storage on Northern and I was helped by their friendly and courteous staff. Phil was the agent who helped me get signed up in a few short minutes and he also helped me make a few last minute changes to my reservation as well. It was all very seamless and easy. I would recommend this storage company to anyone.
Robert is a very nice person
Rosa was quick, efficient and very helpful. She explained everything in detail.
Came to this place just for information on a storage space and the staff was so down to earth and friendly!!!! Rob answered all of my questions and definitely put me up to speed on a number of items i could use to protect my things!!! He even gave me a tour around this huge building and showed me the locks they use which i would highly recommend to anybody who needs a space!!! Thank you rob for you hard work!!! Definitely a great salesman!!!!
Rosa was excellent!!!!!!
Phil is helping me out today, he is a nice and cute guy.
Robert was great
Rob is the man!!! God guy!!! See. Him
Robert is very nice person 😘 he very nicely
Rob is dope.. You have to see him for your storage needs!
Robert ,jasmine, rosa , and phil are the most helpful people I've met!!! Most professional people and most kind!!!! I love this place and would highly recommend public storage for anybody needing to store there belongings.... Public storage has been blessed with 4 great angels!!!!
Robert,jasmine,rosa, and phil are always so kind and helpful...some of the best people ive ever dealt with and very professional
Rosa showed me the unit and helped me with the registration process so quickly! I had a great, straightforward experience.
Robert was awesome ... very helpful.
Robert was great with helping me find a unit
Amazing Staff! Delightful to deal with! Specially Giselle, Melissa and Sam always with a positive attitude, excellent!
Very friendly staff. Jasmine took care of my rental and was super helpful.
Rosa was such a great person i was giving her a hard time and she remained professional and remained calmed and jasmine helped me with getting a cart amd she was very kind
We had a great experiance with Rosalina she was very helpfull with all of our questions. Ask for Rosa!!
Awesome service great prices. Robert was very helpful and very informative about all of our storing need. Would def reccomend this place if you need to store some items.
Got a unit here quickly with the help of Roza!! Thanks for your help and service!
Robert is the man! He provide great customer service.
Jasmine is always attentive to my needs when I come to this location I appreciate her service thankyou jasmine for being able to get the job done efficiently
This is more of a review of Jasmine than about the facilities. Jasmine was helpful and very patient in renting me a unit.
Robert is as amazingly helpful
Robert is great.... see him
Robert was great! Really helped me out with my rental and figuring out the best space and price.
Thank you Rosa for your amazing service worked very effectively and fast made everything smooth well deserved 5 star
Rosa was fantastic! After having a bad experience at another location. Rosa turned it around and saved the day!
Thank you Ivana for all your help
Ivana is the best! Thanks for all your help
Great deal and good location.
Robert was Dope!!! Amazing support
Melissa was on top of every detail, friendly and communicated perfectly. Clean and efficient public storage location.
Very clean and well run with good prices and very helpful staff.
Rosa was very professional and informative.
Jasmine, Rosalinda, Ivana always go above and beyond when I come into the property. I highly recommend this storage to anyone in the New York metropolitan area.
Great service; love the experience. Ask for Robert because he is awesome!!!
Robert was awesome
Ebony was great, very professional. Definitely recommended
ROBERT WAS AMASSING HELPING ME.
Good customer service and Ivanna is a great person
Robert has been super helpful and professional. The whole process to rent an unit is frictionless.
Dirty Poor security Homeless live here as well Too pricey for what you get Way too much attitude at the front desk
Jasmine was so helpful I had a ton of questions for her and she answered every question never once lost her patience Rosa was just as helpful these two girls go above and beyond
If you’re looking for storage, make sure you come to 3204 Northern Blvd! Ivana was so helpful and knowledgeable. Thank you for all your help!
Really reasonable and great service. Ask for Robert, he is great!
Rob is the man!
The person helping me was very kind and clear on how everything works.
Robert was very helpful and a great salesman
Great customer service !
This facility is staffed with friendly and helpful workers. Rosa took care of my rental until and was incredibly detailed and thorough. She even made some helpful suggestions while looking at my original reserved space. We realized the space wasn't adequate for my needs and she helped me find the perfect unit. Thank Public Storage and Rosa, especially!
Ivana and Robert are simply AMAZING!!! We have been renters at your Ling Island City location for a few years now and have always been treated with kindness and respect...even when we were a pain to deal wih. Any questions or concerns have been dealt with immediately and completely. The buildings is always clean and easily accessible. You couldn't ask for anything more. I would highly recommend this location and it's staff. When you get there tell them Heidi and Chuck said HI!!!!
Really good people nice experience Jasmine give nice care and time to exllain all my need thankyou.
Robert is extremely helpful, tour to the unit, and make reasonable recommendations on the accessories. All star
Jasmine went above android bwyond for me i just love her
Robert was awesome. Showed me available units and explained everything well. Thanks!
I’m moving into a new apartment in August and I needed extra storage to hold some furniture a little early. From the moment I walked in, Jon really took notice of what I needed and made sure that I had the best unit for my needs. I’m so thankful for him taking the time with me to ensure I was making the best decision! I wish I could give this experience 10 stars!
Robert was a very good guy!!!! He is a very nice person!!!! Very patient and understanding!!!!
Robert was extremely helpful in our process of getting a new storage unit!
Robert was so helpful in helping us find a unit! Great to have our storage set!
Jasmine is the best hands down
Jasmine is the best
rosa thanks for helping me!
Robert was awesome!!!would recommend anyone to him
Jasmine and rosa were very helpful today i really appreciate the service those two provide
Robert took the extra time to show me multiple units when the one I originally reserved didn’t quite work. He was amazing in helping me find one that worked perfectly for my needs. Definitely a great experience.
I had a great experience it with Jersey She help me a lot she gave me the all access . The information I need, I really have high high commendation for this place.
Rob move me in.... very helpful.... very nice guy!!!!
Jonathan was more than helpful with making sure o get the right size unit. I would definitely recommend anyone to store at this facility. Great place with great staff
Rob and Jasmine were very helpful. Would highly recommend them both
Great Experience with Robert. He was very helpful and I’m happy to have help from him. I will be more than happy to go back.🤙🏽
ThankYou Rosa and jasmine for your services when I’m here greatly appreciated well deserved 5 stars
Jasmine was amazing
Wonderful assistance! Thank you Rosa
Excellent customer service
Jonathan provided five star service! And he is a beautiful and super great customer service! Thank you so very much!
Thank you Ivana for your help.
Ivana is one of the best employees at this place! Ask for her and you can't go wrong. Thank you.
Great service!!! Thank you very much Melissa and Gisselle!!!!
Everytime I'm here rosa is a wonderful help she is great at what she does well deserved 5 stars!!!!!
Ivana Lovette Rosa and Jamsine thank you for everything!!
Thank you Ivana Lovettte Rosa and Jasmine for being so sweet and helpful!!
Jasmine was helpful lovely young lady
Great service!!! Rosa was extremely helpful and kind. She has assisted me with everything and was able to answer all my questions!!! Thank you Rosa!!!
Jasmine was so helpful the best
This place is terrible. You can only access your storage locked when their office is open, which is barely more than regular business hours. Oh and they'll raise your rate every 6 months guaranteed.
Rosa is amazing she made the whole process super simple and easy. 5 stars!
Came to public storage had amazing time. Kelly showed me around. BEST service.
My experience was very good. Kelly was very helpful with the transition. She answered all my questions and was very friendly.
Jasmins das só helpful today with my Storage needs Im gonna send my Friends in as well só she can help bom also
Very supportive with buying a new unit and oranganzing our stuff. Showing us how to use the U boat and being patient with us. the worker's name was Kelly. Very respectful to us :D
I literally had movers who were bad and we're giving me a hard time and Rosa made sure the process was fast and easy and made my stress level go down a notch and Jasmine was very nice as well thank you for making a bad day into a better one
Thank you for all the help ladies! I was in a jam and Lovette and Ivana saved the day!!! Highly recommend this facility to anyone who needs storage.
Place is awesome ! Staff is AWSOME ! Ivana is AWESOME!!!!!!! Let’s goooooo PUBLIC STORAGE ! Highly recommend this place and all their other locations in the AREA !
Everytime i come rosa is very welcoming and helps me goes the extra mile when she doesnt have to thankyou rosa for your help whenever i am at the store
Rosalinda helped me a lot, very easy explanation and got me a great room.
Rosalinda was very accommodating and informative with the storage space and procedure. The over all experience was great.
Ivana is always helpful and kind. Thank you.
Been coming here for years love this place staff are friendly and know what they are doing I appreciate how the attend to me and give me friendly service everytime thank you guys
Jusmin and Gissel are The best, and very help full.... No thing better that that... Great service.... i love them both
Kelly was AWESOME!, absolutely get your storage needs done in LIC!
Rosalinda was great . I’m really happy the way attended me.
My fiance and I went to this public storage after making a reservation online to view a unit. Kelly helped us when we got there, showed us the unit size we reserved, showed us another unit when we asked to see, and answered all of our questions. She was very helpful and very accommodating. We signed up and will be renting a storage space there for the foreseeable future...Thanks Kelly! A+ Service :)
They jack up the prices by over 20% each year.
I used Public Storage in Los Angeles after I moved to NYC. Always excellent service so it was my only choice once I closed the LA unit and decided to open one here. Ivana was very helpful and provided the opportunity to view various units so I could make a decision that worked for me financially and space wise. Thank you Ivana!
Parking lot way to small
Rosa is amazing! showed me amazing space.
Rosa is the best!
New customer. Great storage and even better customer service. Nice and friendly staff. Great rates too. Highly recommended!
Ivana was so kind as to help me. She tried to find a room with my wish. I really appreciate it. Thanks!
Ivana rocks! So helpful! Also the units/space are kept so clean.
I found the best value at public storage after looking at all the options around. And the best part is that rosa is a sweetheart and a pleasure to deal with. Highly recommend.
Really friendly staff!
Ivana asked me to do this review and I couldnt say no! I pay my monthly bill here because its the closest to my house. The ladies are always wonderful and Lovette is especially helpful with a great smile!
This place saved my sanity! I was stiffed by my movers and needed a storage facility in a jiffy; public storage was available immediately. When I arrived in a frenzy I was assisted by Rosa. She was knowledgeable, kind and efficient. She showed me around to help me pick the best unit to suit my needs. She is very professional, efficient and patient. I would recommend Public storage and Rosa to anyone who needs storage space.
Ivana was amazing! Thanks for the help
Ivana was friendly... I don't agree with some of their policies and fees... But Ivana's service was very kind and professional...
Ros was great she showed me a different room and it was cheaper than what i reserved and quanesha was a grrat help as well everything was on point and they are the best
Fantastic service. Courteous. Kind. Helpful. Great under pressure. Knowledgeable. Good experience. Really good Rosa was overall in all ways. Best, Chris King
Originally had another location reserved but Manager who left voicemail gave me the wrong number and I ended up contacting this location. I was highly impressed with the assistance I received by representative or associate; Ivana who was kind enough to provide the answers I sought regarding my reservation. Not only was she courteous and professional but she assisted me above my expectations and was able to give me a better promotion then what I originally acquired. After speaking with her and receiving the expertise customer service provided by Ms. Ivana, I was very content with the service she provided. What started out as the wrong contact apparently had been the right place to call and I am grateful Ms. Ivana came to the rescue!
Rose was a great help!! She made this experience a pleasure
Great Serivce by konstanstine,great location. Highly recomand this place.
victoria and rosa were very nice and helpful.place is very well kept.
Rosa was amazing so accommodating and helpful. Thank you
How much is one storsh 5x 10
Nice service here. Imani is a really nice lady.
Rosa was fantastic as a customer service representative she showed me the unit as well as cleaned it out for me and showed me the merchandise to protect my belongings she is definitely the best and she knows how to treat customers with respect and professionalism good job rosa thanks
I moved in last month Victoria made my move in easy and smooth she was really nice. Imani and Malik were also nice and had the answers to all my questions. Very knowledgeable.
I've been storing my unit at this location for 2 years and I have never met someone as nice as Rosa very professional and we'll mannered as a person definitely great communication skills and customer service as well as love the her smile and her ability to help someone SO quickly with out hesitation THANKS guys for your service
Rosa was very patient showing ya several units and making sure we were comfortable with our unit before we started the paper work so kind and courteous great customer service if I can give her 10 stars I would great job 👐🏾
If I could give Malik & Rosa 10 stars I would!!! They are AMAZING!!! They went above and beyond to help me! If you need a storage unit, this is the BEST place! The BEST prices!
Rosa das awesome helped us transfer oír space made sure me and my husband were happy and satisfied in our new space that is bigger and were able to fit more things than usual good job Ross great customer service it's good to have people that are still courteous to others and do things effortlessly
I always come by to get things for my storage but today in particularly stuck with me I asked Lovette and Rosa about boxes and they helped me and they were nice and welcoming as well as lovette she greets you with a smile and that is something nice to see when you come into a business great job girls going the extra mile to make customers happy and comfortable
i had came to the desk to ask a few questions and rosa was very spot on and came with me to my unit to help me see if my additional things would fit properly in my room she even showed me a bigger room to see if it would be suitable for me she was very nice and courteous
Rosa was very help Gil showed me multiple units until I found the right one and She was kind and made sure we were satisfied with the unit and answered all our questions
Rosa was very nice and was able to show me the facility and she was very caring and even helped me in how i can pack my stuff into my unit and also show me the merchandise and how it will protect my belongings
Malik was very kind and helpful when I was having difficulty in this rainy day. Thanks.
The 2 Public Storage locations on northern blvd is great. The customer service provided by employees Ivana, Brittany, Diamond and Imani was very efficient and professional. Saved me time and gave me the best deal.
I've had public storage for a few years. the only thing I don't like are the hours not enough hours open they close to early
The staff at this location is very friendly and helpful. I have had issues with the accounts that we have and although I called several times to have it fixed I could only get a resolution when I went directly to the place. I was so happy with this place that i even rented one unit more for my company and Diamond helped me to get a large unit close to the ones that I already had.
Necesito saber si está abierto public storage en long islan city el 25diciembre
When I came into the location everyone was welcoming, I did not come into the facility to store but to purchase boxes, Diamond was a great help at helping me find all of the packing supplies I needed to transport my belongings, and the best part was that I caught them right before closing time and rather than rushing she took her time assisting me! Thank you so much!
Great price - super accommodating of our cross country move from Seattle to NYC. Thanks go to Diamond, Brittany, Imani & Victoria for making our move painless!
Great staff! Brittany was friendly, attentive, and efficient. She made it a very smooth and easy registration process. Thank you!
Since having a storage unit here I've gotten nothing but foul mouth staffing from adolescent type behavior, threat of unjustified removal for false claims of violating unlisted rules and efforts to gain entry and access in the a.m. met with late arrival of store employees and here it is that the customer here is never right but wrong. Even the customer service line has a negative communication decorum heard in their responses but hey let me get this right, the corporation depends on the income of all their customers right? With the exception of a few, Victoria has been the best in addressing my questions and concerns. short of that well I do believe the process of treatment is selective at this place. Rain or shine on time means on time. Even with an 8 a.m. and the prior 9 a.m. don't expect this to be consistent if it's not one thing it's another.
The facility is clean, well-lit, secure, and the staff is great! My moving day was one of those where everything that could go wrong did, so I am forever grateful to have been helped by Miriam and Jerea. They were so helpful and friendly and definitely saved the day! I have used Public Storage a few times before and in different cities, but this location has been my best experience, especially as it relates to customer service and professionalism.
I was helped by Diamond and Brittany. When I say "helped" I mean they were sent by God himself to hook it up. I'm pretty sure they're angels with brightly colored fingernails. The unit is so nice I'm thinking about moving there. I'd give them 10 stars if I could. Gotta go. Nap time.
I know I promised this review a while ago, but I finally have time. My husband and I needed storage because we are moving to Virginia for a while, and my tiny New York City apartment wasnt able to sustain both of our things. I came into this public storage and was greeted by Miriam. She was such a great help! Even though I had many questions& concerns, she did not make me feel like I was over asking. She had so much patience the whole time, even when I got an attitude due to my confusion. She helped me find a good size for our things, for a good price. Thank you soooo much Miriam for your great customer service skills, I know I can be difficult. But If you go to this public storage on northern ask for Miriam!!
I was shopping around for storage with my boyfriend who ended up driving me to this location. I ended up getting a unit here and was helped by Miriam, she was awesome and she helped me decide which unit was the best for my belongings. Thank you Miriam.
I came by with a carload of materials I had received for my non profit as a donation. Needing a last minute storage, this location was not only the least expensive (by far), but also extremely clean and convenient. I was greeted by the staff member Brittany, and the manager Tina. They not only made my move in quick and easy, but even helped me to make sure I found my space and was moved in comfortably and quickly. The location is extremely clean, very well lit and has carts and elevators for easy moving. I was dreading finding storage, and was so extremely pleased and surprised at the incredible customer service experience and facilities. Highly recommend to anyone looking for storage!!!
Great service, would definitely recommend this location!!!
I have rented a unit at this location for many years and always felt satisfied with the building and safe on the premises. I had to complain once about a neighbor misusing the space and it was handled immediately and with no discomfort to me. I recently needed to upgrade to a larger size and the staff made that as painless as possible. They showed me several options and even helped my new room-mate to get his own unit. The prices were low and the process was very straightforward and explained well. I worked with Brittany, Victoria, Stephanie & Ivana over the course of the switch and each woman was professional, nice, and made me feel like I was being well taken care of.
Manager Moya's excellent service deserves commendation.
Great Malik provided great service
I've been to the public storage on Northern Blvd twice and both times i was helped very professionally, courteously, and most importantly with a smile. All the staff at this particular store were very helpful and very ambitious to help especially Nicole. She helped me make the right decisions with the quantity of materials i would need to make my move. I would definitely recommend this store to others. Thank you for your service. Marcos
Thairiny helped me and I can definitely say I had an amazing experience. She made sure that all my questions were answered adequately and ensured me that this was one of the best locations. Not only was she helpful and knowledgable in answering all my questions but she was super friendly. I've never had such great customer service ! I'm glad I came to this location.
Darnicia has been a great help to my mother and myself. She provides outstanding service. She is always smiling and willing to go above and beyond.
The hours at this Public Storage are horrible. They don't open till 9:30 and they close at 6 on weekdays and 5pm on weekends. They should be open till around 7 at least on weekdays and weekends. I have a Public Storage space in NJ and that is accesible until 9pm every day. Horribly inconvenient.
Darnicia has outstanding customer service and is very professional. I would definitely recommend her to anyone that walks in.
Darnicia and Victoria are very customer friendly. They put the FIVE in FIVE star.
Very smart and friendly staff there. Barnicia went extra mile to help client like me. I really appreciate it. JC
Darnicia provided my family with amazing service not only was beyond professional she was friendly made me feel as I know her for years she has the skills it takes to manage a business definitely 10 stars SHE DESERVES A RAISE !!
I had an awesome experience! Darnicia was both very professional and friendly. She put me at ease immediately. She really knows her stuff when it comes to storage and supplies. It was one stop shopping at its finest. Thanks for all of your help and kindness 😊
I love them, always so helpful and cheerful and just a great staff all around well the ones I have had the please of dealing with. I've been late, I've done transfers and they were always helpful and generous and understanding.
Jeffery, you were one of the most helpful guy and really appreciate your guidance over may issues of storage choice which helped us make the right decision. You deserve five star rating for your professional service.
I called the property to inquire about transferring my unit spoke to Victoria and she was very helpful went to the office and I'm glad she was there to assist me since she was aware of what I wanted.The process was very fast and easy . She was very pleasant to deal with great service.
Some of the nicest costumer service I have received in a long time not only was Nashan helpful with all my moms questions and mine but she was also an all together really funny and nice person . Definitely know who I will be asking for in the future if I ever need help at public storage .
i think the staff at this location are top notch.nashan and chareise were both professional and patient. they are doing a great job. sadly i did not rent space here. it was not because i didnt want to ..i didnt rent space there because the location was just to difficult to work at.the building has no real loading bay and the way it is currently set up is just a major pain in the ass. when there done doing what ever construction and rebuilding i will give them another look. perhaps then they will have newer spaces and easier load in access. right now this place needs a total over haul.
The staff is very nice. And they have amazing deals.
The facility is in a perfect location for us and the people there were terrific(Nashan and Chareise). Nashan, the property manager, was very professional and helpful to us in making the right selection of our new storage unit. Giselle from the 38th st. storage facility was very helpful in trying to find the right unit for us and eventually referred us to the 32nd. st facility after my request. Easiest thing and decision ever made by going with Public Storage.
Hello! Me & my friend came to this location to look at storage space & prices for our stuff. I have to say the Customer service here is really really good! The too sweet young ladies are extremely nice and helpful and welcomed us from the time we open the door with big smiles & hellos. They also spoke very professionl but also as if they knew us for years and made us feel comfortable with leaving our stuff in their storage. Once we make our move we are Definitely putting our stuff here with this location... I have to say Nashan & Alize make a great team for this company! See you ladies soon!😊
This was my first time at public storage and i will definitely recommend people to come here for a storage unit. It's very clean and the customer service is impeccable. The young lady there was helpful and so polite.
Customer service here is wonderful. The employees are extremely nice and helpful. Will continue to do business with this location! Nashan makes sure of that lol.
Every time I stop by, they're all so friendly. If ever I have an issue, keyonna is always to my rescue. Nashan and Shivonne are like a breath of fresh air. All three were willing to move moon and stars to fulfill my every demand. You don't get customer service like that everywhere. Keep up the good work.
Fast and easy service, even though the young lady who helped me was by herself. Multitasking at its best, thanks Nashan
Came to this place out of the many they have all over because of its prices. Walked into the office young lady helped me Victoria very helpful young lady. Showed me 3 units I think I was starting to drive her crazy with all the questions,but she was very pleasant and calm with them answered as she knew how too. So I finally agreed to take one went to office to start paperwork other lady in office very rude and was on phone so loud she stepped in as I was talking to Victoria claimed to have been the property manager it should be the other way around because that young lady think her name was with N she is in the wrong place of Business.. Well public storage u need more workers like Victoria
the staff are rude especially Michon she hung up on me for asking a question she was so rude like if you hate your job get a new one burger king is hiring
I visited this location to see the facility and discover the rates. I was helped by Nashan and Victoria and they were phenomenal. They were very informative and I am more than confident once I am ready to move that I will be using public storage for all my storage needs.
The staff here is very nice, professional, and Beautiful. If u need storage knowledge and great prices, this is the place to go. Ask for Nashan the manager or her assistant Victoria. Slice of Cake lol
Great staff Victoria was very helpful as well as nashan both the ladies made my move in easy and enjoyable. Job well done to public storage for having such a great staff.
I must say this facility is very clean and the staff is polite. I only went there to pick up a few boxes and tape for my sisters move to her college dorm. After I explained what she will be packing to the staff they knew right away what I would need. The process was quick and easy. Thanks guys!!!
Great staff very helpful each and every time I go to the facility. Building is well kept,
Service is good, but the door lock is too expensive and has been used. Not allow for refund to use own lock, just be exchanged !
Friendly staff thanks to Nashan And Victoria for the terrific service.
The people there were very helpful. Thanks to Nashan, Victoria, and Jiton.
Staff is friendly.The lovely ladies always make it a pleasure to stop in the office. I'm always greeted as I enter, and always leave with a smile. I love this property. Never have any issues when coming to make a payment or even going into my space. Great job ladies keep it up...
Recently got a unit here staff was very helpful Made sure the space I got was just right for me. I feel like this will be a long time stay for me just because of how well the building is kept and lovely ladies in the office . Thanks public storage.
The whole experience was great. Everyone from the operator (Brenda), to Kiyah, at the location itself were very warm and understanding. Kiyah was so kind to make my experience a fast and easy one. She was very warm and explained all of the locations amenities. I received my code and was able to come and go as I pleased. Both Kiyah and her coworker were of the most professional caliber. I'm glad that I chose the northern and honeywell st location. I highly recommend this location for its accommodations and for it's great customer service.
Chareise was great help! Made everything smooth!
This was my first time renting a storage unit, so I was a bit overwhelmed. Keyah helped me figure out what size unit I needed for the things I was planning on storing and then showed me several different units. She was extremely patient and helpful during the entire process. The next day, when I was moving in, there were no hand carts readily available. I ran into Tesha who went to the office, looked at the video feed for a cart that had. Een abandoned on another floor,a d retrie ed it for me. Seriously, these ladies go above and beyond.
Kiyah was very helpful with my rental! Thank you ladies
Kiyah was very helpful with my storage needs today! Great customer service.
Chareise Valentine was very professional & helpful when I called regarding the needs of a storage unit. I appreciate employees like her & glad she's apart of your company.
Chareise V. helped me out with what unit would work for the stuff i was trying to store. she was efficient and knowledgeable. made it a very smooth experience.
Brian and Tesha were very helpful made my experience quick and painless
Look Elsewhere. The construction next door has made unloading/loading nearly impossible if you are driving anything larger than a compact car. You will have to back out onto busy Northern Avenue which is just ridiculous. Additionally if you are in a van and someone parks behind you, you are going to be stuck. I waited 25 minutes last night because someone blocked my van in- there is just no room to maneuver, and backing in off of Northern avenue is also not a possibility. There is no way to back-in to the loading dock at all, you must parallel park to the loading dock, and walk a cart up a ramp- good luck getting a cart, they are sometimes tricky to find, or are poorly maintained. The elevator code works about 50% of the time. The drive in gate has been dismantled, so access is less secure. Rent was raised twice in less than 2 years. The hours of access or THE WORST. 7pm and you're out of luck. I'm incredibly unhappy with the quality of the grounds and the lack of accessibility. I was never given notice that security gates were being removed or that the loading lot would become nearly inaccessible, yet my rent increased twice, when the building became less accessible and secure. You might get a good deal on space here because the facilities are so abysmal, it would work out for you if you never stored something larger than a few boxes at a time.
Brian was helpful and property was clean. Great sale on moving supplies very easy thank you.
Brian was very helpful, when I had difficulties opening my storage unit.
Excellent service tesha very pleasant
I rented a space here a few months ago. I like this place its clean and quiet. I came in last week to get something out of my unit and one of my boxes ripped from the bottom. My stuff was all over the place by my car. One of the workers saw and came to help me pick up my things. We spoke for a while while she helped me, her name was Chareise she seemed like a really nice young lady. She sold me some boxes and tape to put my stuff in. I was so upset and this was my first time really speaking to any of the workers. Her conversation really made my day.
as a first time renter i had no idea what to expect. i made a reservation for a unit online and upon coming into the property everything ran so smoothly. I dealt with a sweet, hard working young lady named Tesha. She is the best. I had so many questions and concerns and she made sure to not let me leave without feeling 100% about my rental. Superb customer service from this young woman. The unit was clean and just what i needed! I would send anyone who needed a unit to this location just because of how comfortable she made me feel, not to mention the location itself was great. Thank you !!
super friendly staff. convenient location, one of the best facilities the staff makes it cool
Just got a storage unit from Tesha. She was super friendly and very helpful. Highly recommend!
Darnicia helped me and sold me two boxes. She was extremely pleasant and was quick to help me with what I needed. I will definitely be returning and hope to be helped by her again.
Great experience staff was helpful Jetun helped me save mad dollars on boxes with a discount happy happy customer
Awesome staff, really funny and entertaining.
Safe, clean, great staff support...when I did have an issue the manager was able to step right in to resolve my problem.
The property manager there was really helpful having a lot of belongings in the city we all know is almost impossible considering the space that is available so as hectic as I was in a rush to get my stuff in storage Brian was so eager to help me and even calmed me down knowing that my stuff is safe
Jazzy is amazing! This is my first time getting a storage unit and she helped ease my mind. She walked me through the entire process, and showed me a bunch of different rooms until I found the perfect room! Thanks so much! I like it so much I might actually get a second room. 😊
Outstanding and friendly customer service. The staff here at this location was very helpful and friendly. They made the need to get the storage unit move as fast as possible while answering all questions and recommendations on moving and supplies. Would recommend this site to any looking for a storage location. I want to thank Fabien, Sophia, and Brian for helping to make this easy as can be.
This is the best facility I have ever dealt with. Customer service is superb, I was sick with a cold when my daughter and I went to our unit. After a coughing spell Chris went into the back and came back with some cough drops!! Cant beat that for customer service! The next day they helped me carry some boxes to the unit as well. Chris and Brian are both the best, they are both friendly and very helpful. The whole facility is clean and I would highly recommend it. Don't bother going anywhere else.
This location is very clean and secure; the staff is caring and professional especially Brian who worked diligently to make my decision easy. Five stars are not easily earned but because Brian went above and beyond for a distressed customer he deserved 10 stars. You're right I used everyone of those boxes thanks for the discount!!
Chris and Danielle we incredibly helpful on a day when I was in a serious rush and didn't have everything I needed to do the job properly. Chris was even kind enough to help me get rid of some extra cardboard I didn't have time to dispose of that day and it is the company policy that as a renter of a unit you are responsible for taking out your own trash. I was very grateful for the help and in other units I've rented I am pretty sure the guys working there would have looked at me like I was from another planet if I asked for help getting rid of a few cardboard boxes. Even though it's just storage these guys found a way to go above and beyond and I hope they realize that customers really do appreciate it.
I never knew such a great experience could take place at a storage unit. Even from reserving online and then receiving a call to set up an appointment, makes you feel like someone is paying attention. Chris A was extremely helpful and provided amazing customer service. My original storage unit was too small and on move day I had to upgrade to a bigger unit, as they were closing. Chris and the entire staff made it no problem and helped me right away. I'm really impressed and happy this is where I am storing my things. Highly recommend it.
I was there this morning (4/16/2014) , met Chris and Brian. Chris showed me around the spaces, which are available and he was also gave me some options. They both were very helpful and accommodating. The place is easy to get to and in a good condition. It took less than an hour from inspecting the place and signed up the paper.
I'd like to thank Chris A. and Brian for all their help yesterday. Thanks for going beyond and above the call of duty for me. It was greatly appreciated at my end. Keep up the great job that you are doing.
I love the humor & comics lol... Chris & Brian are really funny...every one should get public storage where they feel comforable .
Chris was very helpful getting my husband and I set up with our storage unit.
My friend and I recently vacated a unit from this location the building is very well kept, it's clean and Christopher was very thorough and made the experience swift and easy. Great service!
Bianca and tasha was very helpful with my experience here today and helping make my move in as easy as possible
Public Storage, Long Island City was AMAZING! Chris was very thorough and personable when showing the space. He gave the option to view more spaces until I was comfortable and found EXACTLY what I wanted. I will always ONLY come to Public Storage, Long Island City because the customer service was GREAT! All team members deserve an A+++
Love this storage unit. So helpful! Alexis and Christina and Nadira are the best!!!! Highly recommended you pay them a visit.
Stuff at this location is incredibly nice. i was running late with my moving and they were nice enough to wait for me even after their work hours. They extended time of storage access and were very nice, polite and helpful. Lee and Alexis saved my day. I would reccomend using that location because of wonderful people who work there. also it is very close to public transportation and manhattan with reasonable price.
I needed a unit for a few weeks to put my personal things when I was new to the city. I dealt with Lee who was super helpful and friendly. The price and the facilities are great and I would recommend to anyone.
Best moving experience of my entire life. Alexis & kavita were a pleasure to deal with. Clean facilities and enjoyed the free push carts.
Staff were really helpful and made everything really easy. Even offered to call me a cab so I could get the boxes and moving blankets that I bought there home.
Kristina is very courteous and helpful when I first arrived at the store. She asked me what I need to store and found me a right size. She is wonderful, friendly and very efficient in what she is doing. I gave her a 5-star performance.
Public storage is one of those mandatory things that a New Yorker encounters at least once. Nevertheless, it is still nice to have great service and a warm reception when storing things that may not fit in our shoe box apartments. Alexis and Kristina were very helpful and sweethearts. Kristina took the initiative to show me a different unit after hearing I had a lot of heavy furniture (the first unit was on the upper level and required a ladder to access). She was genuinely concerned with the well being of my things as well as my wallet. When I told Alexis that I really only needed the storage for 3 weeks tops she didn't charge me for the next month (which was initially the case). I scored the $1 for the 1st month promotion and even with administration fees, lock fees, and mandatory insurance it only cost me $50- normally $123 p/month. I will continue to do business with them and recommend them to any one within ear shot!
I didn't understand at all what I was doing since this will be my first time storing but I must admit the staff here made me feel certain that my stuff would be safe . I spoke to the property manager as well as 2 young ladies she said was training last week . One with braids and the other with a short hair cut and glasses . They were wonderful . Very informative and I wouldn't have guessed they were training if they haven't told me . I would recommend everyone to come to this location because they will do everything in their power to make sure your taken care of .
Liz and Lee were a fine team showing me around the facility. They were professional and courteous and walked me through all the steps. I feel like I understand what to do.
I own a construction site and store all my items here. I decided to go with public storage 2 years ago because of the staff , And I'm still here because of the staff and cleanliness. The staff there was very friendly . I would consider this the best public storage in NYC! I always go in to pay my bill and every time I have questions I give them a call . My experiences there have been positive. When Erica and Liz ask me to write a review when I came to make a payment I immediately said yes and told them I always have had positive experiences with Alexis the manager .
My experience at this public storage was better than any I've ever experienced . The property manager Alexis went above and beyond to help me in anyway possible . And the 2 new girls Elizabeth and Erica although they were training were so insightful I would have never guessed they were new . I would recommend anyone who's storing for the first time to come to this public storage . The staff is excellent , friendly , and the building was the cleanest I've ever been in .
Alexis, the property manager, is professional, cheerful, and a great help. This appears to be a well run facility with a great staff.
Special thanks to Kristina from Public storage in Long island city for her awesome customer service skills. She explained everything to me the way it should have, and me and my mother were able to go right in without the stress and weight on our shoulders and left with everything there needs to know about the in's and out's without the stress. She answered every question we had for her with ease and made it very easy to understand. She even explained it in Spanish to my mother who does not understand no English how to come in and out of the building with ease. It was the perfect experience and i will diffidently recommend my friends and family to this location and company. Thank you Kristina for your terrific customer service I give you 5 stars and will see you soon .