Public Storage Self-Storage Units at 3204 Northern Blvd, Long Island City, NY

Gissel was an incredible help with all my needs!!

Makaylah and Christina was a big help exactamente custmoer servicios 10 stars

They raise prices whenever they want Do not use them - they will jack up the price 2-3 times per year, this company is a rip-off, right now there are a lot of places like this with better prices

Christine, Elija + the rest of the team were always very cool, responsive, and helpful. Highly recommend

Makaylah is super nice!

Great move in experience. We got checked in quickly. The friendly reception staff answered all our questions. I was able to use my own insurance policy with no problem. Highly recommended for a hassle-free storage solution 💯

Really friendly people. Thank you Gissel & Sam! Recommend

Thank you Christina for all the help great customer service most of all she’s a sweet girl helped me find the perfect unit

Christina was a great help she helped me find the right unit

Giselle helped me find a unit. She provided excellent service.

Service was great when I went to find a storage unit. I was helped by a young woman named “Carmen” who answered all of my questions and was very efficient with getting me what I was looking for. I’ve had a terrible experience with another storage unit before which had me worried to get another one. She made me feel comfortable and assured me my belongings would be well taken care of. I appreciate her help and efforts to assuring me I’m making the right choice.

This was my first time coming in to a storage spot and needed help and Carmen explained everything from pricing to storage rooms perfectly she was super helpful with everything and made it super clear to understand. Thank you!

La atención es buena, y el lugar es confiable.

Gissel and christina are amazing and always jump to help when ever I need it … these woman need a raise, great works always smiling .. and going above and beyond

I checked in very late but Christina is still so patient and helpful. She explained everything clearly for me.😊😍thank you!

Customer service at this site is great. Christina, Carmine and Gisele were thoughtful, professional, and helpful. Elijah guided me in backing up the u-haul out of the unloading zone. This location is convenient. It is a block from the subway and close to the Queensboro Bridge. My suggestion to future customers is to give yourself sufficient time to inspect your locker and solve problems before moving in. The building shuts down and closes at the end of the day

Construction makes the site not usable. Don't drive a car when you come as there is not enough space

giselle helped me amd she provided excellent customer service

Christina was a great help getting me the perfect unit great customer service skills

Christina has Great customer service.

Quanasia was a great help! Thank you

Starting not to like this branch. It's being treated like a step child since they opened the new building they built beside it. Parking was already bad and got even worse. Yet, the rent keeps rising 30% twice a year.

Hello, I'm writing this review because I want people to know how great this company treated me an how respectful and helpful their store manager Tina was more than helpful in resolving my questions an inquiries thanks guys your definitely awesome

Carmen and Giselle were a great help! The space is clean and easy to access.

Just want to thank this staff for being welcoming. Everybody here was so helpful and nice. Glad to be storing my things here.

Christina was extremely pleasant and helpful. Top notch service!!

Thank you Quay, for your professionalism and eficient service!

We have been customers at the Public Storage 3204 Northern Blvd, Long Island City, NY, 11101 for many years. Today we met with Carmen, Makayla, and Felix, and they could not have been more helpful! It reminds us of how kind people can be. Thank you guys.

First experience with a storage unit and it was incredibly frustrating, to say the least. I finally moved out yesterday after 5 months. As others have mentioned, it's super easy to sign up online and book your unit. This is probably where the pros end. Now for the cons: - Parking. What a disaster.... the lot is incredibly tiny to begin with, so if there's a moving truck already there, good luck. However, there has been constant construction happening next door, so the parking lot is non-existent. The last few times I've come here, I had to find street parking. When moving my stuff out yesterday, we had to park on Northern Blvd blocking the bike lane cause the construction guys wouldn't let us in to the parking lot, and there was a giant truck already there. - One of the elevators has been down for months so you need to use the one at the far end of the building. - I had a unit on the 6th floor. It's advertised as climate controlled but that's debatable. I went there over the summer and it was HOT. - Prices went up after a few months, to be expected. But when there are no improvements being made along with the inconvenience of no parking and elevators being down for months, this place just is not worth it. Save your money and go to any of the other storage places in the area.

Gisselle is amazing the facility is clean and well mantained. Excellent customer service

Good

Very kind and support staff. Gissel gave me good info to save my money. Very Professional

Aside from noticing the lack of security, my mom got a call from an extremely rude woman earlier today- yelling at her and asking her why her storage was empty and had no lock! My mom was obviously shocked and upset and kept asking the lady what she meant by this. The lady would not answer her but instead kept getting more frustrated and repeating her question. Finally, the rude lady said “oh nvm- you’re good” and hung up- without any explanation. They continue to increase the monthly rent and they can’t even do proper investigation before calling people and scaring them- making them leave work in the middle of the day and check their storage.

The staff is absolutely fantastic with customer service; pleasant and friendly. The location very clean. Would recommend to others.

if i could give a - star i would since one is the lowest this is it ! horrible service the girl in the office has a horrible attitude as if someone owes her something first of all you are an employee who has to follow guidelines and if you aren’t capable on performing your task you should not be allow to interact in any customer service !!!

The best location for Public Storage. Gissel went above and beyond in assisting me with my storage space. Staff members are super friendly and always willing to help. I had a bad experience with the location at 3108 Northern Blvd, and the staff at this location took the initiative to aid me and find the perfect storage unit. Couldn’t have asked for a better experience. Would definitely recommend to anyone looking for a storage space.

Exelente

Yo hago las ordenes para está compañía me alegra hacer buen trabajo para ellos Asta New York Hace 4 años me vine de New York a Atlanta Georgia

Great fast service! Quay was amazing he help me with my belongings and made my move in process so smooth. Quay was very knowledgeable at what he was doing and informed me on everything I needed to know! Thanks again Quay GREAT JOB 🙃 True definition of GREAT customer service! NORTHERN BLVD LOCATION

This review is for 3108 Northern Blvd next door and they don't have an individual Google reviews page. This storage does false advertising. They are not climate controlled. They keep it at a consistent 82 degrees Fahrenheit when other storages have their temperature at around 70- 75 degrees Fahrenheit. I nearly passed out on move in day from how hot the facility is. I store clothing and sell online and some of the clothing has developed mold and damage due to the high temperature and humidity. If I am going to be paying $400 a month for a unit I would expect air conditioner and proper cooling. I noticed a pile of trash and debris that was not disposed of for two weeks. There are rat traps everywhere for the mice and rat infestation. I saw a rat scampering across the grated cieling part of the unit. I'm afraid they may damage the clothes. If the temperature does not drop to 75 degrees and the rat problem gets addressed I am leaving. Stop the false advertising these units are NOT climate controlled.

Great facility and excellent staff. Giselle and Jamie are very pleasant and help me every time that I need it.strongly recommend

Significantly more affordable than other local storage, with a very continent loading/unloading space. Mikaylah and Jamie were willing to assist me in finding a solution to a difficult unloading situation and were very professional

Great facility, affordable, and professionally staffed, especially Jamie and Makaylah.

Jamie is Amazing 🤩🔝

Jamie helped me find the Best unit That i can put my ítems in While i go away .she understood me while my english is very mínimal she is great

Konstance was such great help I just drove cross country and needed a storage for all my items, she informed me of everything I needed to know. Small issues with the parking but we will figure it out. Other female staff was amazing as well

Gissel me prestos un excelente servicio al momento de atenderme y asesoramiento .

The employees are so rude.