Public Storage Self-Storage Units at 3204 Northern Blvd, Long Island City, NY

This review is for 3108 Northern Blvd next door and they don't have an individual Google reviews page. This storage does false advertising. They are not climate controlled. They keep it at a consistent 82 degrees Fahrenheit when other storages have their temperature at around 70- 75 degrees Fahrenheit. I nearly passed out on move in day from how hot the facility is. I store clothing and sell online and some of the clothing has developed mold and damage due to the high temperature and humidity. If I am going to be paying $400 a month for a unit I would expect air conditioner and proper cooling. I noticed a pile of trash and debris that was not disposed of for two weeks. There are rat traps everywhere for the mice and rat infestation. I saw a rat scampering across the grated cieling part of the unit. I'm afraid they may damage the clothes. If the temperature does not drop to 75 degrees and the rat problem gets addressed I am leaving. Stop the false advertising these units are NOT climate controlled.

Great facility and excellent staff. Giselle and Jamie are very pleasant and help me every time that I need it.strongly recommend

Great facility, affordable, and professionally staffed, especially Jamie and Makaylah.

Significantly more affordable than other local storage, with a very continent loading/unloading space. Mikaylah and Jamie were willing to assist me in finding a solution to a difficult unloading situation and were very professional

Jamie is Amazing 🤩🔝

Jamie helped me find the Best unit That i can put my ítems in While i go away .she understood me while my english is very mínimal she is great

Konstance was such great help I just drove cross country and needed a storage for all my items, she informed me of everything I needed to know. Small issues with the parking but we will figure it out. Other female staff was amazing as well

Gissel me prestos un excelente servicio al momento de atenderme y asesoramiento .

The employees are so rude.

Gissel and Jamie were amazing they helped me download app and set up account .The facility is clean and the provide the best customer service experience.

Jamie is just ‘AMAZING’. She was very professional, customer friendly and knowledgeable. She truly understands customer’s needs even before I asked her a question. i am extremely happy with her service

Gisele helped me get the perfect unit. She wss very informativo and helpful

Gisele helped me get the perfect unit. She walked menti the building and was very attentive and sweet. She was informative and very informative. Strongly recommend

This is my second time renting here. Carmen helped me and was so nice. I am closer to a different building but the ladies here are all so amazing. Thank you again

This location was amazing. All employees was nice and amazing. Konstance helped me and my wife with everything and very nice and calm. Thank for your services

I can’t say enough great things about Carmen and Konstance. My move was late everything broke they stayed not only after hours but even helped me move things which isn’t a part of their job. They were so friendly kind and helpful I honestly wouldn’t know what to do without them. Amazing staff Public Storage!!!

The only reason I am filling this in is because of the representative, Jamie. She was exemplary upon our arrival, helped us out in a way that was far beyond any job requirements, and I am only writing this, because of how excellent Jamie is even if this gets her a raise or a promotion, she deserves both.

Jamie is the only reason I’m writing this. She is INCREDIBLE!!! She walked me through the reg. process, and then escorted me to my locker to show me how to access elevator/floor/location. JAMIE IS THE BEST!!!!!!

Kenneth did a great job helping me out today! Thank you!

I had my storage there for 2.5 years an it worked great, the staff was very nice and helpful, special thanks to Jamie, she was great!!

Even though parking has been compromised by construction next door the staff allowed me to park in drive way so I could grab some things from storage

I’m ver satisfied with the service of the customer service representative, Jamie, showed knowledge, courtesy and dedication to solve my problems and questions!!!

I really love the employees at this location. Im new at this and Carmen really help me so much. She walked me through everything so smoothly. She was so down to earth felt like i was home and amongst family. 10 stars ✨

Zaiah is very friendly. He walk me around to show me the space. Also it is very efficient! Highly recommend this place.

Very clean facility. Professional staff. Gissel is an amazing property manager. She made me feel welcome as soon as I walked through the door and guided me through a tour of the facility. Will definitely recommend this facility in the future.

Thank you Michelle for the best customer service.

Elevators out of service for months and you can't drive a car in to pick up stuff due to construction. Hours are not the best 930 to 7?

We went to the storage place and met Carmen, she is absolutely amazing and walked through all the process/ showed the unit with us throughly. Highly recommend her and the location. I’ll give 100 star if I can😀

They are so sweet, especially Gissel

Service is really good !! Gissel is amazing, she helped us to find a best deal for storage places!!!💖💖

Clean storage, coded access, and multiple locations.

I have used this storage and many times they close early. Its unfair for people to take time to come to their units when they should be open and they don’t have access. Extremely unprofessional

Jamie is a very knowledgeable, professional, and helpful assistant. I have used Public Storage in the past, but it has never been this easier or pleasant. I am leaving with a huge smile on my face. Thank you for having Jamie here. Give her a raise, please! Patricia

Im verh pleased With all of the atención That Gissel gave me i hope i can see her every time That i go she is magnifficant

They were ok at the beginning, but that changed later. You can’t be at peace with them, they increased my monthly fee twice already within a short time, the first time without warning, the second one today with less than a month notice. They also sent me a notice during the holiday season, while I was away, that they were going to open my door, break the lock I purchased from them, and leave it open for an uncertain amount of time for repairs exposing my personal belongings. Hence, unless you are ready to take everything out basically without much warning, you are at their mercy.

Gissel was extremly helpful. She got me the perfect unit

Friendliest place in the world until you give them your money and commit. Never again.

Jamie is an incredible asset to this facility(3204 northern blvd). She was very informative and helpful throughout the whole process. We originally were misinformed about pricing and sizing when we made our reservation but she guided us and went above and beyond to help resolve everything for us. She was very patient and it really was a pleasure to work with her.

Came here to see about pricing a storage unit and received excellent service from Jamie. She educated me on everything I needed to know about what I needed! Will def be back to rent out that unit 😌

great experience. the crew is professional.

Good prices.

Gisselle me ayudó muchas gracias excelente servicio

Exelente la atención de gissel

Gissel is very good. She helping me with everything I need. Excellent assistant. Thanks.

I met with friendly Storage Representative, Jamie to get information on renting out a storage space. Jamie was polite and she explained to me my options. With her help and her explanation, I was able to rent, a nice size storage for good price in 15 mins and started to move my stuff. She also taught me how to use Public Storage app which made the process of getting into building very easily and conveniently. By the way, all the staff in this location was super friendly and easy to work with. Definitely recommend this location 3204 Northern Blvd., who is looking to rent out a storage place. Thank you, Jamie!

Jaime who was my customer service representative was amazing and professional, and friendly. I would recommend my family and friends.

Jamie provided excellent customer service during our interaction. She was kind, respectful and patient during the time of need. Jamie was very informative with pricing and storage policies.

I will be removing my items from this storage unit. Went there this week. There was a homeless person camped out on the first floor. Additionally they are doing much needed renovations but have not draped the openings to the upper units so all of our items are covered in thick construction dust. We were told in writing that all the doors are being replaced and there would be a guard there to ensure people’s property was protected. No guard. No security. Obviously they don’t even know there’s a homeless person living there, but the rent keeps going up.

Gisele es una buena persona, excelente servicio

Giselle was fast and helpful.

Good company and good crew

Estoy muy agradecido con Gissel quien me encontró el mejor espacio para mi

Tynea is super helpful and very friendly! Prices are reasonable as well. Highly recommend!

Good service of Gissel, thank you 🙏🏽

Tyreke very helpful thank you guys

Get insurance separately or as part of your homeowners insurance. Parking is still a challenge on certain days / hours. Update Dec 2022: Got a discount because of my last review. Much appreciated.

Company is a complete rip off. Find someplace else to keep your belongings. They will give you a decent rate at first and then just keep raising the price. my unit has doubled in the past 4 years from 200-400. New customers get lower rates. But those prices are only for new customers. Stay away from this company.

Very good facility and good prices. Staff is friendly. Initially I rented a unit online but then came in and Giselle helped me find the right unit. She was very nice and informative. Will recommend to family and friends

Very helpful, compassionate & overall professional.

Rob is awesome and is always so helpful

Jamie is good at her job a wonderful person great experience with her

I'd like to say that I've been a customer for quite some time now, I have recently had a wonderful encounter with one of the employees her name is jazelle and she was a delight to to talk to very informative and helpful in the information I was looking for She deserves 5 stars for her customer service.

I just rented a space with Jaime today and she was amazing. Super helpful and pleasant to work with. Great job Jaime! Get that girl a raise!

Excellent space and great customer service! Zaiah and his team were a huge help!

Gissel helped me get the perfect unit she is sweet and polite

Jamie was exceptionally kind and helpful. I needed to switch storage units and she guided me through all the details and parameters of the different possibilities, floorplans, ceiling heights, etc.

Jamie is AWESOME!!!! Love her! She’s at he best.

Mo was very helpful

This is a brand you very clean very safe place the prices are fantastic the stuff is totally amazing especially Joe Chris zaiah quay they were extremely polite very courteous answered all my questions and eager to show me around if I wanted to I guess it really doesn’t matter working with a smile makes a difference and these people and location are great yours truly Steve Costello

Mo was helpful and nice

Hello Jesse, I am dylan lee Thank you for your service today!

Storage area is nice and clean. They keepraising the rent monthly

Jamie was phenomenal!

No is Very kind person! :) very good service

Best public storage branch. Please look for Noel, very helpful and informative. Very impressive customer service, even after a long hour shift. 💯 thank you!!

Thanks to Noel for helping make our experience wonderful!

Giselle was extremely helpful, polite and friendly. You couldn't get a better worker. She is definitely an asset to your company.

Giselle was super helpful, friendly knowledgeable and professional. She showed me around and gave me everything I needed to start my rental.

Gisselle is very professional I’m whit you 100%

Is wonderful place, quiet, peaceful, nice, and clean. I am antonish with the area, and location of the storage. I cannot wait to move in a Apartment I am love with the area.

Attention de primera.gissek me ayudó a encontrar el storage que necesito

Yes it's true Gisele is the best staff very accomodating , perfect service . 👍 outstanding

Mo and Gisel are the best. Showed me the unit and helper slot. He was very helpful.

Noel was extremely professional and helped me find the right space for me.

Mo helped me out he was great with communication and helped me with my things !!! Great experience

Noel is AMAZING! We don’t deserve him! He was so helpful and truly made everything seamless!!! Gissel was SUPER sweet and accommodating! So happy for them both!!!!!!

Phil, mo and Noel were super cool and helpful.

Just ok not bad but not good some workers very nice but some no good

Gissel me alludo es espectacular

Like seriously!! I rarely write reviews but I had to take time to acknowledge Jose. He answered every single question knowledgeably and I could tell he knew what he was talking about. Prices are prices can’t fight that, but great customer service is important and valuable. Everyone always shares the negative reviews. I just had to share a positive review. Thank you Jose wish I could give more stars!!

I was serviced by Robert Delgado and i want to say his service was unbelievable perfect he was nice and when i asked him what was a perfect unit for starters he knew which one i could go for thank you Robert for your service

I was serviced by Jose Delgado he was very polite and help me find the perfect unit for me as I am moving into a new apartment I needed a place to put holiday stuff and seasonal decorations he was also courteous,nice, polite and understood my needs this is your go to person I had the best service ever !

This place was great! Robert was super helpful and kind :) highly rec!

Lovette and Gissel helped me they were amazing

Gisele me ayudo en una transferencia de cuenta y me dio excelente servicio fue muy amable.

I recently had a positive, life-affirming experience with the staff at this location. When they found out I’d locked my keys and my phone in my rental truck in their loading area, just as hurricane Ida began its horrific downpour over NYC, the staff did all they could to help me. The manager, Gissel, was super attentive and stayed with me until help could come (which was a LONG TIME). I was literally stranded without her! Thank goodness she let me use her phone and gave me a safe place to wait for assistance. I was losing my mind with stress and she couldn’t have been more helpful! She truly went above and beyond, as did the other employees on duty. Thank you, Gissel!! Hope you got home safely!!

I would like to know if you take HRA payments is there a specific form that needs to be filed

Gissel helped me find the right unit 5stars

Had to change my reservation to a larger room on a short notice. Staff was friendly, helpful, got the change done quickly. The storage rooms are fine, nothing fancy.

The worker tisha was very helpful

Muy encanrada con Guiselle por amable ayuda gracias

Gis del was amazing she helped me with my account and the app

They have raised the rent more than once in less than a year. I called after the second time (I wasn't that surprised by the first bait and switch, but was by the second) and was told that they plan to raise it even further--to over double the rate I started with (and higher than the most current rates published on their own website). Conveniently for customers, if you are enrolled in their autopay, it will automatically change the billing amount without any actions or attention from the customer. In addition, while they do have two elevators, almost every time I've been there one or the other isn't working. If you come at the beginning or end of the month that means a sizable wait to get anything up or down from storage.

Great person, friendly & professional works at the desk of 4102 Northern Blvd is name is Jonathan

Well prices and well maintained. Much happier now that you can use the app to access the building and elevator as the keypads were a bit finicky

Gissel was so helpful. She should get promotions.

the workers are really kind.

The staff are wonderful and are a pleasure to deal with. They are friendly, very professional, efficient, and very helpful. They also keep the place clean and well organized. Gissele, Beth, Jasmine, and the others were very helpful. When I needed a different unit they took care of it immediately and in a very friendly and cheerful manner.

Public Storage. Well I went there today for boxes for an upcoming move, because of familiarity quite frankly. I had stored with them in the recent past, and was rather pleased overall. While there may be slightly cheaper storage facilities in the area, going the extra mile at Public Storage will always ensure top-notch quality, simplicity, and convenience should you commit.

Thanks for all you do

Jasmine was excellent! She was friendly and beyond helpful in helping me get the correct space since I had reserved one that wouldn't work for me initially. Site was clean and easily accessible.

Great customer service .

Jasmine and Jermaine are super helpful and friendly. Space seems clean and well managed.

Gisselle helped me and she was amazing she set me up in just minutes

I stopped in to purchase some boxes and received such great customer service from Sam! Really pleased with my visit to this location! Thanks Sam!

Great service

Phil showed us a great unit. The whole experience was easy and quick.

Gissel was great. Very helpful and nice.

Gissel help me out and good service great personality and thanks u for everything God bless and great place

Lovette was great help!! Very easy storage and great service

Great costumer service. Giselle was really helpful showing the units. Highly recommended 5 🌟

Sam was amazing and helped me out with my move at some point my unit didn’t adapt to my needs and she was able to help me right away to get something perfect while respecting my original rate. I mentioned to Phil that I could give her 5 stars I would and he showed me how! Thank you all!

This Public storage is horrible. There is hardly any parking there, location is the worst. Staff is not too helpful also elevators always have problems. Over priced. There is another Public storage up the street with plenty parking space

My roommate and I arrived towards the end of the day with no reservation. Phil was able to help us quickly process a new rental and then actually stayed late with us while we moved into our unit. It was a great customer service experience - we would have been toast without his help. The facility also has a gate for security and a loading dock you can back a UHAUL up to that makes unloading very easy. Parking lot/loading area would get crowded quickly if numerous people were doing full move ins/outs. Thanks again Phil!

Easy access and fast storage process

Excellent experience here with Phil

Great customer service Gissel is very polite and friendly. Recomend

Received great service today. Phil was a big help.

I like my unit just not the hours...but refuse to pay more than 120 per month at the competitors for a 4x4 box!! So I tolerate it for now. The location perfect as well. Less than a 3 minute walk from the 39th street subway stop on the N/W

Ridiculous.....what ever they advertise as an amount....figure 75.00 higher

Very polite and informative. Sam made the process very quick and stress free.

Phill was incredibly helpful! He made the process of renting a storage unit very easy. I would recommend Public Storage 100%! Again, Phill was so nice and accommodating!

When I started renting I was paying 32 dollars a month, now I am paying 170.00 dollars a month.

Phil was very helpful. Thank you very much! 🤙

Everybody should use this public storage to help his fabulous they go out of their way to help you move the stuff into the storage they go out of the way to show you what you need in the way of boxes payment is easy to sign up for auto pay if you have a question you’re always helpful and today when I was checking out gazelle GI SSEL was very helpful and closing out my account

Gissel was very professional and helpful. Their facility is pristine and very readily accessible. Great storage, terrific service.

Gissele was really helpful and professionally well recommended.

An unexpectedly fantastic experience. Amazing service, and very knowledgeable. They’re our new go-to location. Gissel at the front desk was incredibly nice and helpful. Highly recommend.

Phil was very helpful!

I came in to ask about units and availability and received excellent customer service and helpful information from Lovette. Very clean place and very professional!

Gissel and Sam helped me they are amazing

Gisele is amazing she helped me with my unit i recommend it

Great storage space! Also, Phill was amazing! Even though we were running late he waited patiently for us and the whole process went very smooth thank to him! Wonderful person over all!!

Phil was amazing, he was very patient and detailed. He explained everything and left us with very few questions. I would definitely recommend storage space above others to family and friends. Phil and Sandra were a great help.

Showed up at right before closing. Gizelle was extremely efficient bgettting me signed up and with storage quickly

Kind staffs

Extremely helpful and honest. Can’t recommend enough! Was helped by Phillip, couldn’t have been nicer

Gissel Ed excepcional muy buen servicio

Does the trick for keeping your things safe. Lovette at the front desk was super helpful in signing up.

Phil Sam and Lovette hooked me up and showed me a great unit. The experience was quick and easy. Thanks guys!

How much are these storage units

Gisselle is amazing very professional and sweet.i had an emergency and I wasn’t in the best of health so she helped me get the perfect unit. She’s just The best

An excellent experience! Giselle and Christina exemplify a high standard of customer service and professionalism. They helped me to find the perfect size unit during the pandemic over the phone. What a tremendous help during an otherwise stressful time.

Stopped in to inquire about a storage space and was greeted with such a friendly welcome. Sam was awesome and answered all of my questions in great detail! Amazing costumer service!! Public storage is lucky to have her.

Gissel was a great help.

what room sizes you have?

Robert was super helpful and nice!

Robert at this location is extremely helpful and informative. Gave me all the details I needed

Robert was awesome! The unit I had originally reserved was too small and in a matter of minutes he was able to easily switch my unit with no hassles.

Robert was awesome.

Robert was great and friendlyyy

Robert is great

Jasmine was really helpful with my seamless express check in. I got settled in no time and everyone was so nice. Thank you very much!!!

Robert was awesome he helped me put my stuff downstairs

Lovette was AWESOME!!!!! Great service!!!! Friendly Staff!!! Definitely would recommend!

Robert was great!!!

Robert was great!!!

Christina is very nice!!!

An online price to hook you in. Then you find unit need a ladder to get on. Yes, a ladder. If you do not like it, they refer you a normal unit with fare higher than Manhattan.

Robert was very helpful

Robert was very helpful and friendly!

Robert was awesome

Robert was nice and patient.

Christina rules!

Jasmine was so helpful when I walked in

Robert jasmine Christina and Phil are very awesome!!! Very nice poeple

Robert was a very helpful person 😊 Thanks bro!!!

Christina is awesome , thank you for all your help

Phill was very helpful and nice courteous

Robert was awesome!! He handled all of our questions and concerns very professionally. We are happy to be renting space from public storage!

Jasmine Lovette and rob are so amazing I can in to see a space and they all helped me

Robert was amazing!!!! Friendly and efficient. Gave me a great deal on my space!!!!

Phil helped me setup quickly!! Go find him

Phill went through the contract and everything very well explained. Great job!

I’ll love the Atencion of this place is AMAZING, prices totally worth it. They take the time to explain you the prices the difference styles of storage and insurance. ROBERT on the front desk really make my day, is costumer service is remarkable.

I walked in to get some information on pricing & availability. The woman behind the counter, Lovette was great. She answered all my questions with no hesitation & she knew exactly what she was talking about. So thankful for all her help & glad she could help me open up my account with Public Storage.

Amazing customer service, showed us every thing, Explained everything clearly

Robert gave me an excellent service!!

Robert was great!!! Very nice guy and very quick!!!

Quick move in, helpful staff, very receptive to answering questions

Phil was great!!

Robert, Jasmine, Phil and Lovette are really nice people

I love this place. Staff is great. My guy Robert is always there to great me with a warm smile. Keep up the good work.

This was my 1st time using a public storage and at 1st I was a little skeptical but once I got there I was fine. Love the staff they were super sweet & very helpful. Every question I had Robert and Jasmine had an answer for which made me more comfortable with getting a unit. Thanks guys & I will definitely be referring this locations to friends & family👌🏽👍🏽

This place is great!!!! The staff is awesome and I enjoy a good convo with them!!!! Love my girls Lovette and jasmine!!!! And the guys Robert and Phil are always on point with work!!!! Great job guys!!!! Keep up the great work!!!! 😉

Bathrooms not working loading bay very small

Robert was very fast and helpful

Jasmine was so helpful she answered all of my questions and made my move in smooth

Phil was very good and kind I appreciate his service he was awesome and had a lot of knowledge and thanks Rosa for giving the proper information to guide us through the storage process

Elevator out or it would have been higher

Robert was very helpful!

Phil was very awesome

Phil was great. This public storage is awesome. My move in was super easy and efficient.

River and Jasmine were awesome!!

I needed to store my items quickly in order to prepare a move to Seattle. I signed up with public storage on Northern and I was helped by their friendly and courteous staff. Phil was the agent who helped me get signed up in a few short minutes and he also helped me make a few last minute changes to my reservation as well. It was all very seamless and easy. I would recommend this storage company to anyone.

Robert is a very nice person

Rosa was quick, efficient and very helpful. She explained everything in detail.

Came to this place just for information on a storage space and the staff was so down to earth and friendly!!!! Rob answered all of my questions and definitely put me up to speed on a number of items i could use to protect my things!!! He even gave me a tour around this huge building and showed me the locks they use which i would highly recommend to anybody who needs a space!!! Thank you rob for you hard work!!! Definitely a great salesman!!!!

Rosa was excellent!!!!!!

Phil is helping me out today, he is a nice and cute guy.

Robert was great

Rob is the man!!! God guy!!! See. Him

Robert is very nice person 😘 he very nicely

Rob is dope.. You have to see him for your storage needs!

Robert ,jasmine, rosa , and phil are the most helpful people I've met!!! Most professional people and most kind!!!! I love this place and would highly recommend public storage for anybody needing to store there belongings.... Public storage has been blessed with 4 great angels!!!!

Robert,jasmine,rosa, and phil are always so kind and helpful...some of the best people ive ever dealt with and very professional

Rosa showed me the unit and helped me with the registration process so quickly! I had a great, straightforward experience.

Robert was awesome ... very helpful.

Robert was great with helping me find a unit

Amazing Staff! Delightful to deal with! Specially Giselle, Melissa and Sam always with a positive attitude, excellent!

Very friendly staff. Jasmine took care of my rental and was super helpful.

Rosa was such a great person i was giving her a hard time and she remained professional and remained calmed and jasmine helped me with getting a cart amd she was very kind

We had a great experiance with Rosalina she was very helpfull with all of our questions. Ask for Rosa!!

Awesome service great prices. Robert was very helpful and very informative about all of our storing need. Would def reccomend this place if you need to store some items.

Got a unit here quickly with the help of Roza!! Thanks for your help and service!

Robert is the man! He provide great customer service.

Jasmine is always attentive to my needs when I come to this location I appreciate her service thankyou jasmine for being able to get the job done efficiently

This is more of a review of Jasmine than about the facilities. Jasmine was helpful and very patient in renting me a unit.

Robert is as amazingly helpful

Robert is great.... see him

Robert was great! Really helped me out with my rental and figuring out the best space and price.

Thank you Rosa for your amazing service worked very effectively and fast made everything smooth well deserved 5 star

Rosa was fantastic! After having a bad experience at another location. Rosa turned it around and saved the day!

Thank you Ivana for all your help

Ivana is the best! Thanks for all your help

Great deal and good location.

Robert was Dope!!! Amazing support

Melissa was on top of every detail, friendly and communicated perfectly. Clean and efficient public storage location.

Very clean and well run with good prices and very helpful staff.

Rosa was very professional and informative.

Jasmine, Rosalinda, Ivana always go above and beyond when I come into the property. I highly recommend this storage to anyone in the New York metropolitan area.

Great service; love the experience. Ask for Robert because he is awesome!!!

Robert was awesome

Ebony was great, very professional. Definitely recommended

ROBERT WAS AMASSING HELPING ME.

Good customer service and Ivanna is a great person

Excellent service!

Robert has been super helpful and professional. The whole process to rent an unit is frictionless.

Dirty Poor security Homeless live here as well Too pricey for what you get Way too much attitude at the front desk

Jasmine was so helpful I had a ton of questions for her and she answered every question never once lost her patience Rosa was just as helpful these two girls go above and beyond

If you’re looking for storage, make sure you come to 3204 Northern Blvd! Ivana was so helpful and knowledgeable. Thank you for all your help!

Really reasonable and great service. Ask for Robert, he is great!

Rob is the man!

The person helping me was very kind and clear on how everything works.

Robert was very helpful and a great salesman

Great customer service !

This facility is staffed with friendly and helpful workers. Rosa took care of my rental until and was incredibly detailed and thorough. She even made some helpful suggestions while looking at my original reserved space. We realized the space wasn't adequate for my needs and she helped me find the perfect unit. Thank Public Storage and Rosa, especially!

Ivana and Robert are simply AMAZING!!! We have been renters at your Ling Island City location for a few years now and have always been treated with kindness and respect...even when we were a pain to deal wih. Any questions or concerns have been dealt with immediately and completely. The buildings is always clean and easily accessible. You couldn't ask for anything more. I would highly recommend this location and it's staff. When you get there tell them Heidi and Chuck said HI!!!!

Really good people nice experience Jasmine give nice care and time to exllain all my need thankyou.

Robert is extremely helpful, tour to the unit, and make reasonable recommendations on the accessories. All star

Jasmine went above android bwyond for me i just love her

Robert was awesome. Showed me available units and explained everything well. Thanks!

I’m moving into a new apartment in August and I needed extra storage to hold some furniture a little early. From the moment I walked in, Jon really took notice of what I needed and made sure that I had the best unit for my needs. I’m so thankful for him taking the time with me to ensure I was making the best decision! I wish I could give this experience 10 stars!

Robert was a very good guy!!!! He is a very nice person!!!! Very patient and understanding!!!!

Robert was extremely helpful in our process of getting a new storage unit!

Robert was so helpful in helping us find a unit! Great to have our storage set!

Jasmine is the best hands down

Jasmine is the best

rosa thanks for helping me!

Robert was awesome!!!would recommend anyone to him

Jasmine and rosa were very helpful today i really appreciate the service those two provide

Robert took the extra time to show me multiple units when the one I originally reserved didn’t quite work. He was amazing in helping me find one that worked perfectly for my needs. Definitely a great experience.

I had a great experience it with Jersey She help me a lot she gave me the all access . The information I need, I really have high high commendation for this place.

Rob move me in.... very helpful.... very nice guy!!!!

Jonathan was more than helpful with making sure o get the right size unit. I would definitely recommend anyone to store at this facility. Great place with great staff

Rob and Jasmine were very helpful. Would highly recommend them both

Great Experience with Robert. He was very helpful and I’m happy to have help from him. I will be more than happy to go back.🤙🏽

ThankYou Rosa and jasmine for your services when I’m here greatly appreciated well deserved 5 stars

Jasmine was amazing

Wonderful assistance! Thank you Rosa

Excellent customer service

Jonathan provided five star service! And he is a beautiful and super great customer service! Thank you so very much!

Thank you Ivana for your help.

Ivana is one of the best employees at this place! Ask for her and you can't go wrong. Thank you.

Great service!!! Thank you very much Melissa and Gisselle!!!!

Everytime I'm here rosa is a wonderful help she is great at what she does well deserved 5 stars!!!!!

Ivana Lovette Rosa and Jamsine thank you for everything!!

Thank you Ivana Lovettte Rosa and Jasmine for being so sweet and helpful!!

Jasmine was helpful lovely young lady

Great service!!! Rosa was extremely helpful and kind. She has assisted me with everything and was able to answer all my questions!!! Thank you Rosa!!!

Jasmine was so helpful the best

This place is terrible. You can only access your storage locked when their office is open, which is barely more than regular business hours. Oh and they'll raise your rate every 6 months guaranteed.

Rosa is amazing she made the whole process super simple and easy. 5 stars!

Came to public storage had amazing time. Kelly showed me around. BEST service.

My experience was very good. Kelly was very helpful with the transition. She answered all my questions and was very friendly.

Jasmins das só helpful today with my Storage needs Im gonna send my Friends in as well só she can help bom also

Very supportive with buying a new unit and oranganzing our stuff. Showing us how to use the U boat and being patient with us. the worker's name was Kelly. Very respectful to us :D

I literally had movers who were bad and we're giving me a hard time and Rosa made sure the process was fast and easy and made my stress level go down a notch and Jasmine was very nice as well thank you for making a bad day into a better one

Thank you for all the help ladies! I was in a jam and Lovette and Ivana saved the day!!! Highly recommend this facility to anyone who needs storage.

Place is awesome ! Staff is AWSOME ! Ivana is AWESOME!!!!!!! Let’s goooooo PUBLIC STORAGE ! Highly recommend this place and all their other locations in the AREA !

Everytime i come rosa is very welcoming and helps me goes the extra mile when she doesnt have to thankyou rosa for your help whenever i am at the store

Rosalinda helped me a lot, very easy explanation and got me a great room.

Rosalinda was very accommodating and informative with the storage space and procedure. The over all experience was great.

Ivana is always helpful and kind. Thank you.

Been coming here for years love this place staff are friendly and know what they are doing I appreciate how the attend to me and give me friendly service everytime thank you guys

Jusmin and Gissel are The best, and very help full.... No thing better that that... Great service.... i love them both

Kelly was AWESOME!, absolutely get your storage needs done in LIC!

Rosalinda was great . I’m really happy the way attended me.

My fiance and I went to this public storage after making a reservation online to view a unit. Kelly helped us when we got there, showed us the unit size we reserved, showed us another unit when we asked to see, and answered all of our questions. She was very helpful and very accommodating. We signed up and will be renting a storage space there for the foreseeable future...Thanks Kelly! A+ Service :)

They jack up the prices by over 20% each year.

I used Public Storage in Los Angeles after I moved to NYC. Always excellent service so it was my only choice once I closed the LA unit and decided to open one here. Ivana was very helpful and provided the opportunity to view various units so I could make a decision that worked for me financially and space wise. Thank you Ivana!

Parking lot way to small

Rosa is amazing! showed me amazing space.

Rosa is the best!

New customer. Great storage and even better customer service. Nice and friendly staff. Great rates too. Highly recommended!

Ivana was so kind as to help me. She tried to find a room with my wish. I really appreciate it. Thanks!

Amazing service!!

Ivana rocks! So helpful! Also the units/space are kept so clean.

I found the best value at public storage after looking at all the options around. And the best part is that rosa is a sweetheart and a pleasure to deal with. Highly recommend.

Really friendly staff!

Ivana asked me to do this review and I couldnt say no! I pay my monthly bill here because its the closest to my house. The ladies are always wonderful and Lovette is especially helpful with a great smile!

This place saved my sanity! I was stiffed by my movers and needed a storage facility in a jiffy; public storage was available immediately. When I arrived in a frenzy I was assisted by Rosa. She was knowledgeable, kind and efficient. She showed me around to help me pick the best unit to suit my needs. She is very professional, efficient and patient. I would recommend Public storage and Rosa to anyone who needs storage space.

Ivana was amazing! Thanks for the help

Ivana was friendly... I don't agree with some of their policies and fees... But Ivana's service was very kind and professional...

Ros was great she showed me a different room and it was cheaper than what i reserved and quanesha was a grrat help as well everything was on point and they are the best

Fantastic service. Courteous. Kind. Helpful. Great under pressure. Knowledgeable. Good experience. Really good Rosa was overall in all ways. Best, Chris King

Originally had another location reserved but Manager who left voicemail gave me the wrong number and I ended up contacting this location. I was highly impressed with the assistance I received by representative or associate; Ivana who was kind enough to provide the answers I sought regarding my reservation. Not only was she courteous and professional but she assisted me above my expectations and was able to give me a better promotion then what I originally acquired. After speaking with her and receiving the expertise customer service provided by Ms. Ivana, I was very content with the service she provided. What started out as the wrong contact apparently had been the right place to call and I am grateful Ms. Ivana came to the rescue!

Rose was a great help!! She made this experience a pleasure

Great Serivce by konstanstine,great location. Highly recomand this place.