Public Storage Self-Storage Units at 133 2nd Street, Jersey City, NJ

Carmen gave me awesome service very patient..

Thank you to Gwen and Will for their excellent customer service and hospitality! I was worried because I booked a storage too small but they helped me transfer to a larger storage that’s more conveniently located unit with ease. The facility here is also very cleans and well maintained.

Gwen at Customer service is amazing. She was very helpful in helping me find a new unit because my initial unit was too small

William!!!🌟made my move so quick and easy. Well knowledgeable and suggested me the right unit that could hold my stuff perfectly. Thank you again William 🌟and the friendly team members. You guys rock

Josy is really nice to help me finish all staffs. I really thank her.

Latoya was more help than she know, this is a top notch facility with top notch personal. Latoya was very professional and prompt. Thank you for the wonderful service.

I was just at the Public Storage in 2nd Street, Jersey City a few days/weeks ago — last April 16th and April 30th — and these 2 staff members, Damien and Antonio, had been really helpful as I downgraded and moved my stuff from a bigger unit to a smaller one. They helped me get the best rates and deals and I’m really grateful for their recommendations. The process was smooth all throughout. Thank you and I hope you keep helping customers the best way you can! 🙏🏽

Public storage called several times to get me to finish reservation set up online because they said it would be easier online. It wasn’t. However, the staff on site (Damien and Will) were super helpful and quickly helped address questions and setup. Would definitely recommend this public storage location

Rasha was extremely helpful in all areas from securing my facility to a smooth exit process. Highly recommend!

Josy great service big thanks to her 🙏🏾🙏🏾🙏🏾

Damien was super helpful! Excellent customer service

Recent repairs have really improved the elevator situation! Samantha and Damien were very helpful with a recent billing issue.

Staffs are friendly. Dane, Damien and Carmen are very knowledgeable and helpful! Impressive customer service.

I get help from Carmen and Damien today, they guide me through different rental spaces and explain the price and payment with great patient and very detailed! Very lovely!

Just signed up today. The staff was extremely friendly and helpful. Will and Damien gave me a private tour and provided me with all the information for a seamless move in. Facility seemed very secure, clean, safe and secure and the process was very straightforward. Thank you Will and Damien for your help today!

Yes I stopped by this location to get some info about storage this week.And the associate Gwen was so friendly and knowledgeable about your products I just had to send a review.She was EXCELLENT.

Ask For Latoya She’s Great She Is The Best At What She Do.!!!

Latoya AWESOME SERVICE!!

Recently I visited Public Storage in Jersey City. I was assisted by a woman named Latoya. She was very knowledgable and professional. Latoya did an outstanding job!

Will at jersey city, NJ really got me in to a great unit. Their staff was on point and very helpful in giving me what I was looking for.

Josy customer service is excellent! I will recommend this facility to friends.

I called around to multiple facilities inquiring about storage spaces and I was inclined to leave a review because of the hospitality I received from one of the workers named Dane. Very knowledgeable on all of my questions, I was impressed.

I’ll be moving to the area soon and visited this location to find out what storage options were available. I work in customer service and appreciate having positive interactions and well - I was EXTREMELY impressed by the detailed information that Dane provided - along with his excellent customer service. He was attentive and answered every question that I had, very patient when explaining my options (even when I asked a second time) and helped me to find the solution that would work best for me. I will be using Public Storage for all of my storage needs going forward thanks to him! Thank you for having such a great team!

Earlier this week I visited this location to inquire about a large space since I’ll be moving into a smaller space soon. An associate Dane assisted me and he was so helpful. I explained the amount of furniture I had and he recommended a better size unit than what I thought I needed. He was very knowledgeable and answered every question I had. Great experience overall and very helpful, friendly staff at this location. I will for sure be using their services and recommending them to friends/family!

went here with questions about their pricing structure and also to find out about the different spaces they provided. I met a nice employee, Dane, who was great in answering my questions.

I've never used a storage facility before so I had lots of questions. Fortunately, the employee who helped me; Dane, was super patient and took the time to go through prices, what the process would be and all my different options. Huge thank you for making this process that much easier!

Will, Damian and Carmen left an incredible impression on me. Excellent service and patient to answer any questions you may have. I was well pleased for the entire transaction. Will definitely recommend to friends and family about this facility.

I had such a great and helpful experience with Carmen and Damien. They both helped me with quick check in, understood my requirements and helped me with everything

Looking to put some belongings into storage. Went to Public Storage in Downtown Jersey City to inquire about size and pricing. Dane who assisted me was extremely knowledgeable and thorough with all information. He helped me choose what worked best for me and helped me with some packing supplies.

Great and helped me so much will def be here alot with help like her josy

I want to shout out to Gwen and Damien. They were professional, knowledgeable and helpful. Another time I was at the location and one customer took 4 carts. I need only one cart but he hogged 4. He said he was using all 4. Public storage staff came to my rescue and told that guy he can only have 2. The staff are on spot. If a need a storage space, this is the best! Hours are great 7 days a week 🤩

The district manager for this property went above and beyond. As she toured me on each of her properties to see what was best suited for my needs. I would highly recommend renting at any of these properties. Great staff as well.

Damien was great! He was clear and helpful and gave speedy service while being super friendly!

Id like to thank the team at PS specifically Damien, Josy and Antonio for making sure all my needs and concerns were met. Cheers guys.

Had an incredible experience today with Public Storage and Damien! The check-in process was a breeze, Damien was super accommodating and helpful, that made my day today 😀

OMG Dane was amazing!!! He was professional, courteous, and assisted me with everything. He explained, reviewed, showed me the space and made me feel comfortable with my storage move and process.

Absolutely, amazing Experience. Josy was kind and very helpful. Honestly, was treading the process but she went above and beyond to make it seamless and stress free. She showed me everything that was available along with details. Great great service. If I could give an extra star for Josy alone. I would! 6 stars.

I got the perfect downsize unit I was looking for and was helped by Antonio, Damien, Jody and Gwen. They were all super helpful and professional

Clean and well-maintained storage units and other areas. Extremely professional and knowledgable staff - Latoya and Carmen were super helpful and patient in finding us the right unit for our needs within our budget.

Very clean and well looked after facility. I have had a space here for 5 years now but went back because i had to make some changes. The staff here is very pleasant and i had a great experience. Latoya and Carmen were especially helpful who helped me go through all the viable options and finalize the best option for us. I am especially grateful for the time and effort they put in to get something within our requirements. They were smart ,professional, patient, and had all the answers to my questions. I would definitely recommend getting storage here.

My experience here was great thanks to Josy. Very kind and helpful

William was awesome in helping me find the perfect unit for my needs within my budget. He also explained all the details clearly, which was extremely helpful. Thanks William!

Has reasonable prices.

We have been customers of Public Storage for about 4 years now and so far we love it. Recently we switched units and, because we're very forgetful people, had such great help from Damien, Will and Josy... They were very nice and helpful. Got so much information about our units from Damien to help us moving forward (information I didn't know because my husband started the process years ago and just didn't tell me much because he forgot himself lol) .. Everything is so clean and extremely secure... My husband and I joked about it being more secure than Fort Knox lol.. It makes me feel good knowing that it's a digital trail for everything and cameras.. Great experience so far!

Clean facility and friendly service. Damien was very helpful in check out process.

Josy was so helpful! She resolved the issue quickly and walked me through the best way to move forward. Josy is kind and incredibly efficient! Thanks for all your help

Will, Damien, Gwen and Josy, Have been extremely helpful with storage rental. I got the best customer service ever. I've sent emails to friends to let them know about the exta ordinary service.Many thanks Sheba Forrest

I had a wonderful and seamless experience at this location. Josy especially went above and beyond to assist me! We had rented a UHaul and had some last minute detours due to traffic and did not have enough time to move all items. Josy helped hold the door and provided carts to make the move easier and get all things done in time!

Josy and Will have a great service. Clean facility I will recommend.

Ebben, he was very helpful and professional

Thank you, Will, for giving us a tour and helping us understand the different size options. That was super helpful!!!

More than I ever wanted. Great space, clean location, affordable. And an amazing staff ready to give you a hand with everything you need, specially Josy, I’d live in here just to crack jokes with her. Highly recommended.

Damien and Carmen are literal angels on earth. Ask for them specificallyyyy

We moved our house stuff to public storage jersey city and we met Damien, he helped us to make things easier.thank you 🙏

Clean space and Damien is very helpful with finding the right unit, booking and with all our questions. Highly recommended.

I had a great experience renting a storage unit at this location. Would highly recommend this place. Shoutout to Damien for his excellent customer service

UPDATED REVIEW 12/18/22 Thank you Damien the strore manager for reaching out to me. She offered to lower my rate back to the previous pricing and I am floored that she did. This is what customer service should be. Thank you very much Damien for your customer service and great facilities.

Edit Dec 21, 2022 - (Changing rating from 5 starts to 1 star) Do not rent from this location if you have an option. They will give you a good promotional offer upfront and then will increase you rate. My rate was increased every 2 months. I had to call and get the rent adjusted. Finally in December my rent was doubled and they said they cannot do anything. I am looking at other options which are more transparent and don't exploit your situation by increasing rent every 2 months. DON'T FALL INTO A PROMOTIONAL PRICE TRAP!! Eventually prices will go up and customer service will go down the drain. Also if you are wondering why they have such a great rating - that's because they ask you to give you 5 stars and often they have asked me to do it while I am still on call with them. I have changed my rating from 1 star to 5 stars after every price adjustment but now they no longer care

Will is amazing! I came 10 mins before closing with a bunch of stuff and he directed me to my unit and unlocked it for me. He was so kind and helpful, anyone else in his position would have grumpily said that it’s closing time and that policy is policy and that I wouldn’t be able to come in. I assured him I would be quick and wanted to leave this review for how smooth and easy my process was with Will. If public storage managers are reading this Will deserves a raise! I’m telling all my other college friends to store with public storage!

So happy to know that they’re accommodating to any inconvenience I have. I was a ball of nerves, concerned that my belongings would be lost in a flood that JC gets in colder months. They told me they can put my things on a higher level. Thank you!!

Ebben is friendly, warm and fast. Very satisfied

Ebben is a great customer service. I will definitely refer to my friends.

The service is terrific, Gwen is being overwhelmingly helpful and solved all my problems! Definitely recommend here

First time renting at Public Storage. The experience was very positive. The place was clean, well lite and with strong security features. There is indoor parking and unloading. The check in was comprehensive and seamless. Will was great! He explained everything clearly and made sure we understood the pricing. Tip: You have to purchase a public storage lock ($19). It can be used at any Pubkic Storage facility, but is a cylinder lock so can't be used elsewhere. If you want extra security you can add you own lock as well to the unit.

Damien and Gwen were great!

Awesome and efficient service from Ebben. Was so quick and easy to get our unit.

Damien and Gwen has been a great help with retaining my current rental price. Exceptional customer service to your company

Damien provided excellent customer service when I called with a unit issue. He was professional and handled my issue in a timely manner.

We had a great experience at Public Storage. Damien was incredibly helpful and provided especially great service. I would highly recommend using them for storage if you are living in Jersey City.

Great facility and better management! I had an issue and they stepped up and addressed it. Highly recommend.

Great service today at Public storage! Super easy and they helped me with a last minute change to a larger locker. Highly recommended. Damien, DW, Will, Josy, and Carmen were all really helpful!

Damien and ms Gwen were very helpful

Damien and Ms Gwen helped me so much with adding and authorized user great team give them a raise

Damien and Gwen are the most helpful people ever. They are always smiling and will lend a hand. The best!!!

Damien and Gwen helped me with a transfer and it was amazing bless them

Damien,Gwen,Ebben and Carmen are an amazing team

Ebben and Danny were really helpful during my tour. Gave me a good run down of the facility and answered all my questions. The storage unit is clean, secure and looks like it will suit my needs

I was nervous to store my entire household for several months in storage, but Public Storage was the perfect solution. Besides the top notch customer service that is available around the clock, the facility is super clean and spaces are very convenient to access. When I unpacked my items, there was no odor or smell on any of my soft furnishings, and no bugs which I was concerned about! Everything was perfect! It's a fantastic facility and the rates are some of the best you can find in the area. I highly recommend!

A superior level of service to humanity in the workforce. My second encounter with Josy at this facility and she further reinforced my decision to use this facility to store my belongings. She simply embodies the physicality of a good person delivering amazing customer service In the everyone she responds to. I needed to downsize to a smaller unit and she did everything to ensure to it was a smooth transition. The energy she maintains to help out and attentiveness to simply ensure I was well informed is appreciated. Thank you Josy

Damien was great he helped me with my questions for my transfer. GIVE HIM A RAISE !!! UPDATE 10/30 Damien was great he is always a pleasure with assisting me!!:)

Damien gave fantastic service helping with the move out. Great storage facility. Quick, clean and easy.

The BEST storage in Jersey City, Very Clean and affordable.Secure yet easy to access for customers.They have a Friendly and professional staff. Damien was very knowledgeable, helpful and polite. I give this establishment 5 stars!!

Damien was extremely helpful and made the transition so easy! I needed to change units and he was most helpful

I'm grateful for rent amount. It's good for what I pay

Very welcoming staff and clear instructions for how the whole rental system works. Ebben showed us around and did a great job for us.

Great experience! Carmine walked me through the rental process step by step, gave me a tour of the facility, showed the unit, clearly explained the terms of the rental contract. I felt I was in good hands with this team, they are professional and customer service focused. Also, this is a very nice, spacious storage facility.

Latoya and Samantha is extremely helpful and Understanding they help me and sooo many ways we’re im just glad they have employees like these two working there thank you again guys 😊

Ebben was great!

I had ran into trouble with the size of my unit, but Will and Damien were quick to help me sort out a unit size that would fit my needs at a fair price. Thank you guys so much, I deeply appreciate it.

Ebben is great!

Ebben pretty cool man, nice guys, five star.

What an amazing experience at this public storage. As someone who is rather hard to please, I would highly recommend coming into the facility for service. Before my purchase, I met Will who showed me my unit, and I also met Gwen, and Ebben. The entire process was seamless, the units were clean, and I am overall pleased after not so good visits to their competitors. I highly recommend!!

JOSY she is so kind and help me. She is very helpful like 1 in a million service kind.Im very thankful she help me.

Dw was excellent! Great customer service

William, DW, and Gwen were super awesome! Very friendly! They went above and beyond to resolve my issue today and make sure I left happy! They deserve a raise!!!

Go to William and DW, they gave great service and helped me out with no problems

Finding a decent storage place is hard, but finding one that also had exceptional staff is amazing. Damien went above and beyond to make sure we had all the information we needed. Super professional!

Latoya helped me our a lot answered all my questions and was courteous.

Latoya, dw & dane was extremely helpful today i recommended raises for all 3 of them. What great customer service and patience they all had with me today as i am recently moving from NC.

Latoya was awesome and had great customer service

Latoya was a very big help today. She took her time and explained everything so that I could get the best space for my belongings. Thank you for everything !!!!

Latoya helped me with getting situated and setting me up with my storage she was very informative,professional and patient overall great customer service and place to store ask for latoya she gets the job done thanks!!!

Very positive experience and superb customer service from DW. He was very clear with his communication and walked me through all the details patiently and efficiently. Highly recommend this space.

DW was awesome today!

Will and the staff have the best customer service. Helped me and my boyfriend with ease.

Ebben was an amazing at showing me around the unit and giving me great service.

Damain Williams was extremely helpful and insightful when I came in looking for help today.

Had a great experience last week DW was extremely helpful. Came in again doing some work for the company and again dw was very helpful and knowledgeable about how using public storage saves us money!!

Even and will provided amazing excellent service. 10/10 recommend.

Sad !! Attitude for what ???? I didn’t even stored I just left with a I’ll be back. Yea right !

Ebban, Josy and Latoya gave me excellent service!!

Ebben was amazing and really helpful and made the process real easy!

It was an awesome experience. I arrived close to closing and needed to put stuff from my move in the storage unit. Ebben was really helpful and ensured that I could access and store everything despite being over time. Thank you so much Ebben!!!

I had no issues with Public Storage. The personnel are extremely professional and approachable. I highly recommend this company for your storage.

It was my first time using the storage service today. It was almost 6:30 pm when I got there with a big truck load of over one hundred heavy boxes. There was no way for us to finish unloading before the closing time of 7pm. However, when I hopelessly explained my situation to the front desk managers there, I was really surprised that they (Gwen, Will and DW) were so pleasantly helpful and willing to stay late till I finished unloading all the boxes. I am so grateful for your help, Gwen, Will and DW👍you are the best!

Ebben is fantastic!

Wonderful place to rent! Clean, well managed. Thanks to William, a super 5-star service!!

William in person was extremely nice and actually took care of my questions. He stayed late and walked us through several storage options. Online and customer service through the telefone sucked balls, and highly discouraged me to utilize public storage for my storage needs. Glad to have had a positive experience in person. Highly recommend an in-person visit.

(Updated, 2022, August) This time I got a call from Latoya (Manager) to let me know that the last payment did not go through. She quickly figured out the issue and then went out of her way to help me with other questions I had about downsizing my space. Best PS. THANK YOU! Thanks India! - from 4 years ago

This place was a last minute emergency since I am a college student and last minute there was an issue with my belongings. I had to store my things in and by the Grace of God I was able to find a small unit, but for a great price since I was doing part time and it was even less than expected with that job. I ended up becoming unemployed for 2 months and my rent went so high I was on the edge of losing all my things and I was worried because I had nothing since I was here alone. I recently got a new job and called immediately and spoke to a woman named Latoya and found out she was the manager midway and she not only was extremely respectful and empathetic to my needs she helped me where I not only was able to not lose my things but a way to pay everything and I am so grateful I found this storage where I not only keep my things but they are with people who not just do their job but truly care about their customers and help them in every way. Thank you again Latoya sooo much! God Bless You!

William was a extremely diligent in helping me during my time of the loss of my wife. Definitely goes above and beyond I also want to call attention to two other staff members. Gwen for maintaining an amazingly tight and clean environment, And Damien for his courtesy, friendly and professional attitude.

Ebben and Gwen are extremely helpful. Made my process so much easy. I've had the smoothest experience so far.

The website can be so confusing and a bit misleading trying to book a unit or locker. Made the mistake of reserving a "locker" so I thought i changed it to a unit b/c online it didn't indicate "locker" and it was. Didnt realize the raise in prices. How a 5x5 locker is $117 and a 5x5 unit $123 makes no sense. I also use to pay a little under $50 for a 10x10 a couple years ago. Anywhoo, decided to just stop in so I can sign the lease and get everything squared away and received the utter most customer service. Ebben (hopefully I spelled that right) had the utter most patience with me since I went to see about 3 or 4 different units b/c I did several reservations since online seemed to reflect lower rates then what's quoted in the store. It does change everyday so make sure to ask. Never hurts. Everyone there was professional and quite helpful as I did call in several times prior.

Ebben is very kind and helpful!

One of the greatest storage units I have ever had!! It is clean and well resourced. All of the people there are very helpful and nice (especially Samantha, Latoya, and Damien). They do more there than other storage units have done for me. They clean the floors and bathrooms regularly. They have a lot of parking available. Touchless app access makes it simple to get in and out. They regularly patrol the floors to ensure security and cleanliness. Love this place!!

Great service and friendly officer, Ebben is very helpful

I have to say a huge thank you to Josy!!!!! She is absolutely amazing! Coming in stressed out from having to move quickly. Josy was a light in a dim room. She assisted in making sure I knew where my unit was, helping us get pull cart, to even pushing to carts inside. She was the most kindest. Pleasant person I encountered. Her kindness was so genuine! You could tell she wanted to make sure myself and friend were taken care of. At first I was regretting putting my stuff in downtown NJ far from where I was moving from. To be quite honest it was the best decision I made. The facility is spotless and everyone is nice. Especially Josy. Thank you Josy you are a real life superhero!

Damien is a great, nice to talk to help me with my payments.

Damien made sure I had a smooth process renting a storage unit :). He made sure I understood everything and was so very helpful with all the question I had. Because of him, I’m so glad I’m renting at Public Storage.

Clean facility. Well maintained . Well staffed . Picked up some things with a friend from their storage unit . Could use more than one operating elevator for customers .

Very helpful & reasonable staff ! 5 stars for LATOYA :) . I got late at work and by the time I reached the office to end my storage lease, the office had closed. I went in the very next day 9 am & LATOYA at the front desk was extremely helpful & cooperative. She understood the situation and helped me by not charging me for the upcoming month. I do recommend visiting the front desk the same day you move out though. THANK YOU LATOYA !

I've had a very positive experience renting a unit the past three years. The team is kind and willing to work with me when I've had questions on various matters. Recently I was graciously accommodated by the district manager when I had an issue accessing my unit. The team is ready to serve. Thanks for the wonderful experience!

Came in to get a unit and Damien helped me out, Great job he deserves a raise !

Damien and Gwen helped me and things went super smoothly

Gwen and Damien were very helpful!

Damien and Gwen awesome.

Damien, Antonio, and Gwen I love their customer service!!! Everytime I come to my storage unit I’m greater with proper edict and open arms. Great staff overall LOVE THEM 10/10

Damien, Dane, and Gwen were extremely helpful in accommodating my needs. I would highly recommend!

Very helpful! DW and Damien m are very kind, and gave me clear instructions !

Damien M was a great help in restoring my account! Couldn't have been nicer or more gracious! (Deserves a raise for dealing with customers like me!)

Damien M. Was amazing. 1k stars

This place here could use a lot of better courtesy so many people that got working there are not from Jersey City and they got nasty attitudes I have a storage in there and I had a problem with them it was just about closing time when my truck was already loaded on the premises and they wouldn't let me bring it upstairs we would have been done in 5 minutes people that come in here from any other state or a city and they want to stay in Jersey City need to cooperate with the long life presidency and stop thinking that this city belongs to you it belongs to the long life residence so I suggest they respect us or leave

I wish I could give 10 stars. Josh helped me after hours and made sure my move in was completed on a SUNDAY. Not enough words to describe how grateful I am for her help. Thank you so much Josy!

Gwen was by far the best and most helpful person I have interacted with. I just graduated college and needed to move all my stuff into storage. Because there was traffic, I made it to the unit at 6:45. Gwen helped expedite the move-in process and stayed after to make sure that I was able to store all my stuff away. I do not know where I would be without her amazing help--please recognize her kindness and compassion.

Antonio He was excellent. A gentleman He was extremely helpful and a great assist to this company

So far I am happy with storage place.

Damien M , was extremely helpful and thorough. He made my move into the unit easy and problem free. I appreciate the excellent customer service he provided.

Will helped my girlfriend and I rent out our unit today. From beginning to end, he took care of us. He showed us our options, walked us through the registration process and further assisted us with any questions we had. Aside from the fact you can park in there garage, via an access code, it was really Will that made the overall experience easy and stress free.

Damien M at Public Storage was the most helpful and considerate with assisting me with my moving out experience as well as moving in. Our entire public storage experience was smooth and stress free with all the extra effort and care he provided. I highly recommend this location.

was talking to Will he was very helpful even called back

Was talking with Will young man is very helpful even called back to check back with me same day and the next day

William, Josy and Gwen are the very best @ what they do! They are very professional, polite and helpful in explaining anything you may want to know. They will even stay a little later so you can finish your move!

Best storage ever!

Review for Damien I had to move into public storage today and Damien assisted me with everything! He was AMAZING, he explained everything in full without missing anything. Also had outstanding customer service skills he was so sweet and professional! He will keep me a satisfied customer im sure 😄❤️

Damien M & Antonio were super helpful getting my unit closed out!!! I'm grateful this helped my process very easy!!

I AM AN AUCTION BUYER AND DAMIEN M GAVE ME AMAZING CUSTOMER SERVICE AGAIN PLEASE GIVE HIM A RAISE FOR HIS SUPERIOR INTELLECT

Excellent space, clean, affordable, and exceptional service! Will was so helpful, from answering my questions over the phone, to giving me a tour, to the signing me up for my rental. He went above and beyond to make a potentially stressful rental surprisingly convenient with his attention to detail and his sense of humor! I’ll rent from this location again when I next need a storage space. Thanks Will!

Latoya was absolutely amazing & made the process very fast and easy.

Clean and convenient storage facility. The elevators however usually have issues and one set is usually down. They also have raised the rent 3 times since getting my unit about a year and a half ago.

I had a 5x5 unit here for 5 months and for 4 of those months, the car entrance and 1 of the 2 elevators were blocked off and unavailable for usage. This meant that any time you went to park your car, you had to enter through the exit on the packed, one-way street, hoping nobody was coming out of the building at the same time to park in spots that are way too close to each other. Recently the exit was blocked off as well, giving you no option but to park outside and risk getting a ticket- if you could even find parking around the building. All this while forcing you to walk much further with anything you were taking in or out of storage, in addition to the extra walking if your unit was on the side of the building where the elevator was broken. Ever trip was triple the amount of time. No steps were ever taken to rectify any of this and on top of all this, my fees increased after a mere 5 months by THIRTY PERCENT. There's also almost no reception in the building, even with connected wifi, which makes it hard to enter and exit with the app. The hours are awful, and why are they limiting when people can access their things anyway!? The only time I ever needed to speak to somebody in person, I needed to shout at them to get them to hear over their headphones. Unprofessional and disgustingly overpriced.

Had great help explaining everything and setting me up. Very efficient and direct. Shout out to Damien M.

I've used this service since 2017. In addition to the convenient location and great facilities (clean, organized, well-lit, etc.), the staff has always gone out of its way to be super helpful. They strike me as a very cohesive and happy team, which ultimately results in great service. Today, I was on the phone with Antonio and Damian. They listened to my concerns and promptly addressed them. To top it off, they were kind and sometimes that's all you need for your day to get better.

Public Storage is VERY TRICKY. I just had a 5 times increase in the monthly fee than what I initially agreed. It seems that they do this on purpose and you end up being hostage mainly because you are not in the United States at the moment due to covid restrictions in the place where I am.

Josy is the best! She was very helpful, cheerful and answered all our questions!

Josy did a wonderful job helping me get set up

I had a storage in Jersey City location for almost a year, and 2 days ago I was there to move out my stuff. Unfortunately, I realized I forgot the storage key at home in CA. Damian W was very kind to call locksmith on my behalf. I was also trying to find a right box to ship some stuff. Everyone in that location was super helpful to figure out the dimensions I needed. Overall, great experience with the location (clean, perfect temperature) and the team that works there. Highly recommend!

Damien M. was the sole reason I decided to rent today. I came in today to the Jersey city location to just ask questions and Damien was incredibly knowledgeable and friendly. He made me feel comfortable and so I went ahead and rented a space.

Damien M was really thorough and helped me chose the best possible unit. Thanks for all the help!

Was a fantastic experience! Damien M, Damien W, Antonio and Gwen were all very helpful! Highly recommend!

Thank you! Damian M. and Gwen for the fantastic service!👍 Everytime I come here you guys are always helping me out with warm and welcoming smile 😃

Damien M let me borrow a dollies that was hidden for only there use he is spectacular and deserves a raise

Antonio and Damien M were both great and very assisting to my husband and I. Place seems very pleasant and clean! Also a very convenient location for me! Thanks Guys for making us feel comfortable!

Damien M is a rock star and he’s always been a pleasure when speaking to. He deserves a raise please go to Damien M

DAMIEN M. WAS EXCEPTIONALLY HELPFUL

The environment is very clean. And Damien M was very helpful!

DW was very helpful opening a new account and showing me through the facility. Everything was done extremely quick abs straight forward.

Josy was a great help for us to achieve our goal

Gena & Damien where very helpful with my departing with my unit. Great place will rent here again.

I booked a storage space online for a 5x4 space using a promotion and not realizing that this was wayyy too small for my needs. I called the office and LUCKILY I got connected with Gwen. She went ABOVE and BEYOND to not only find me a storage space that would better fit my needs but also made sure that I could use the same promotion. 10/10 I would highly recommend— ASK FOR HER! You won’t regret it. Super nice, helpful and empathetic. Moving is hard enough so working with someone who can ease that a bit is a God sent.

Damien helped me out for my move in gave me amazing service ♥️!

Damien was extremely helpful and provided me with amazing customer service !!!

In need to put some boxes away I stepped in to get a quote and Josy stand up to help me. She is efficient , attentive , and knows how to care for customers. Thank You Josy I will defetnetly recommend the Public Storage in JC

Just want to say that Damien M was wonderful to work with he made the sign in process seamlessly. Thanks Damien!!!

Loved the customer service - meant a lot to me. Latoya was extremely helpful in making my storage experience amazing. I highly recommend - it’s a nice space !

Hi l am recident of NYC And l stop by this public storage and the first thing l got was a warm smiling welcome by a Lady staff name Josy..l will be looking forward to visiting again because of the great 👍 treat l got..

Great facility in downtown JC. Staff is friendly and areas are well kept. Excellent customer service from the whole team. Thank you Damian, Damien, Antonio and Josy!

Latoya was great!

I am ONLY giving 5 stars because of ONE person at this storage place. His name is Will and he’s an amazing human who has so much patience and truly cares about the customers. This was my first time ever renting storage space so I wasn’t sure how things worked. Will was patient and walked me through everything and personally showed me how everything worked. I was also having a tough day because the person who was supposed to help me skipped out last minute so I was stuck on an impossible time crunch to move a 2 bedroom apartment on my own by the time public storage closes. And I had to move everything by the end of that day because my apartment’s move out deadline was at the end of the day. One of my friends was able to come last minute to help with the last load of stuff and Will was super kind and told us he would stay past closing time to let us move the last bit of my stuff in. But while I was moving my last cart, the two other men who were there spoke to me rudely and said “no I don’t care, pack your stuff up and leave”. After I explained that I was given permission to stay a little past the time, they continued to disregard me and kept repeating for me to leave and explicitly told me “I don’t care about your situation, leave.” So I had no choice but to start packing my stuff back into the van again until Will came out shortly after the rude men left and apologized on their behalf and told me to continue moving the rest of my stuff. I will ONLY be coming back to this storage place if WILL continues to work here. Otherwise, I won’t ever be using this place again. I understand that I was staying past closing time which causes inconvenience to the workers, but since I was given permission, those two men didnt need to speak to me so rudely. ESPECIALLY since me staying past closing time with Will does not affect them AT ALL. They can go home. Will was the one staying, not them. They came off selfish, disrespectful, and seem to completely lack sympathy. Will on the other hand, that man deserves a fat raise and all the love in the world.

Latoya is an amazing property manager at this location. She is solution driven and genuinely helps resolves any issue you present to her. If she tells you she will call you back, she definitely will call you back with solutions.

Latoya was awesome! Very helpful and showed us several different unit options.

Latoya was so helpful for in our experience - she gave us a tour of the different size units and gave us good recommendations for what we were looking for m.

Damien and Latoya really saved my day with shipping supplies!

Great service by Damien M! Would recommend.

Damien M! I switched to different units several times and he helped me with that. So friendy and so smart. Damien, thanks for all your help!

Had wonderful experience here. Josy and Damien are amazing!

Good

Thank you Damien M for making this so easy and quick, super kind and helpful.

Damien M was great. Thorough and efficient. Made the process super easy.

Thank you for your efficiency Damien M! Made the process extremely easy!

It conveniently located and mostly clean. Easy to park in the garage and you don’t have to leave the car to open the door. These days you don’t even need to talk to an employee. I would give it 5 stars if the elevator would not leave while the app is authenticating.

I have been doing business with this location for the past 3 years. Went in today to add another unit.Smooth transaction with the help of Damien M. He explained all the steps and was professional, on point, and patient. He answered all our questions and made this experience less stressful for us.

We had great service. Damien and Antonio were very helpful and made the process absolutely hassle-free.

Damien M and Antonio helped me with my move in I highly recommend you go to them

The customer service is excellence at this location. Damien M. and Damian W. are very professional but warm,' knowledgeable and deserve a bonus and a raise. The storage all over is clean and comfortable climate wise. The service, patience and mannerism of these two young men are commendable. As a person who have been using storage for many years. This storage with it's service and customer service reps like these two gentleman is a breath of fresh air.

Clean, busy.

I had Great help from Damien M., Antonio, Dane and Gwen they where very helpful I was in and out fast

Clean, convenient and great service! Damien M. was super helpful and friendly! Would definitely recommend. The process of renting the space, storing stuff there and moving out was very easy! If I need storage again, I will come back!

Great location and clean facility. Latoya provided great customer services by helping me choose the right storage unit.

Josy was so helpful! I’ve had a locker here for an year and needed a larger on and Josy made it so simple and easy! Honestly amazing service and I’m very surprised to have a storage company have such a great experience. Definitely 5 stars! Great rate too!

Josy helped us very well. She is a great employee. Highly recommend her to manage your account if she is available.

Bathroom most of the time don't work too he price keeps going up to fast

Gwen, Damien and Kayla helped me save a lot of money when I wanted to exchange my storage unit for a bigger one, great customer service and super friendly staff!

Josy and William did a great job showing us a unit and helped set up a rental today. Very good service.

Very convenient and helpful, damien helped me from the start since may of 2020 as well as gwen and couldnt be happier with the service

Damien M was very helpful, hehelped do a transfer and informed me of all the operations in the building

I had such a great experience getting a storage unit today . The customer service was extremely professional and helpful. Thanks Antonio !

Love the service at Public Storage Jersey City. The whole crew was extremely helpful in setting up my motorcycle storage. Thanks Damien M, Antonio, Kayla, and Gwen

Damien M, Antonio, Kayla amd Gwen are great. Awesome service. Highly recommended.

Kayla was so helpful today as she explained the rental process!

I had a great experience renting a storage unit here! The staff was incredible and was always there if I had any questions or issues. Thanks Antonio and Damien for all the help along the way!

DW and Damien M were great! Recommend this location highly.

Nice storage, clean super customer oriented, Damien M. Have an excelent custoner service!!!

Damien was very kind, courteous and helpful

I have been using this storage since 2018. Everything is great. It is clean, convenient and has great service. Big thanks goes to Damien M. He really helps a lot! Thank you!

Damien M. Is awesome he is very thorough and has helped my family and I twice. He’s highly recommended to assist you while looking for a rental.

Josy Damien M William

Excellent

Great experience with the public storage in Jersey City. Every employee we interacted with was always so helpful and happy to assist. Great convenient location too! Special thanks to Damian W for his help today!

Great service and friendly staff (especially Damien M, Latoya, and Uykela). Nice facility too, it was always convenient to use and they have a nice garage for customers.

Really thanks for help from Damien M and Latoya, perfect experience using this public storage here.

Have been a customer at 133 2nd street location for about 2 years now. Easy drive through access, very secure (so secure that i sometimes have trouble getting the elevators to work properly because the code=>elevator=>push floor system has to be done perfectly or the elevators won’t move for you, but this is on me really and I appreciate the the protection), friendly staff, easy registering for new units, and climate control is on point. Recently I lost an item somehow in transit, realized when I got home. About a half hour later I called the site just to see if maybe I lost it there. Turns out they already had picked it up and turned it into the office and kept it for me until the next day when I could come back and get it. Interacted with some really nice staff members over the phone and in person, Gwen, Damien (sorry if spelling his name wrong!! Last name begins with an “M”), Latoya, and Josy. Recently my in laws needed 2 units after they moved out of their house, I had no second thoughts about recommending this location to them and they are happy too.

Great experience, and Damien M. was very helpful!

Damien and Kayla really helped me out gave me 5 star service everything was smooth with my transfer please go to them

Damien M. Was very friendly & helpful. Thanks for making it easy for me.

Damien M, too tier service & positive attitude all the time. Thanks for making my experience a breeze.

DW and especially Josy were very helpful. They were very friendly and finalized my application quite quickly and smoothly. Thanks. But I had to point out that the access from the main entrance via application does work at the moment.Also the exit door is closed so you have to exit back from the entrance door and this sometimes causes traffic jam. If they can solve these issues then it will be 5 stars for me.

Great place! Thanks to Antonio and Damien M. for outstanding service!

Gwen was amazing!! Guided me through the whole process with ease! Latoya was also very helpful. Great experience!!

Damian DW is awesome! He spent a LOT of time going over the spaces and clearly laid out all prices in transparecy! Keep up the helpful work! Thanks :)

This place makes it easy to rent a storage unit! Damien M was really helpful with getting us set up and explaining how everything works. They have several ways to manage your account, making everything accessible. The storage space and office are all clean and well maintained.

The experience at this location was great. Antonio and Damian were very helpful and made the check in process and move out extremely easy!

Latoya was extremely helpful and made my experience with Public Storage so smooth. I had booked the wrong size unit and also didn't realize that the promotion that I wanted started the day that I submitted my request despite the fact that my move-in date was a few weeks out. She helped me find a better size unit and also moved my move-in date up sooner so that I could fully take advantage of the promotion. The facility is extremely clean and well taken care of.

The team here is incredible. Damien went above and beyond in helping me troubleshoot and manage access to a storage unit at an alternate location. He gave me specific insight on the best way to approach and resolve the questions I was asking, and the questions I did not even think to ask. When he was not 100 % sure on certain aspects, he looped in his other team members, Dane and Antonio, and collectively the team gave me conclusive confirmation and understanding of the best way to proceed. Damien was very patient and attentive, all while also assisting another individual on site with the same consistent demeanor.

Very clean place. Damien at the front desk is super helpful and kind

Damien was informative and helpful

Damien helped me a lot

Very helpful staff at this facility. It was a stressful moving day but Damien helped ease the stress with helpful advice. Also a very clean facility.

Dane, Damien and Antonio were friendly, outgoing and super efficient. Provided very good service and made my transition seamless. I’d strongly recommend this location.

Dane, Damien & Antonio were such a help. Such a good experience!

Damien served me today!! He was helpful

As always, terrific service from Dane, Damien & Antonio - really good team who go the extra mile...

Great service! Made it easy for me to check in and sign up the paper work. Damian, dame and Antonio walked me through the whole process and lent me a cart as well.

Damien helped me close out my unit and was super helpful. She answered my questions about billing/refunds. Great experience overall!

Great experience, Damien is awesome, he helped me move out the day before 1st of the month. Great customer service. Highly recommend.

Damien was amazing to help us, he allowed us to park our car for 1 night and save us $$$. Terrific customer service and highly clean facility.

Always great service! Damien at the front desk always greets you with a smile and made the check in process seamless and stress free. Highly recommend.

Antonio Damien and Dane were all amazing !! Super helpful and made the process so much easier.

Damien was super helpful. Thanks.

Damien was very helpful and pleasant, and provided excellent customer service, I have nothing but great experiences during my visits.

I had the pleasure of getting assistance from the amazing Damien and Uykala ! They were so nice, knew their work, and patient with me. They answered all my questions and made sure all my needs were met ! I high recommend this place and those two when it comes to looking for a storage !

Damien is the best. Very accommodating and always ready to help. The facility should think about replacing half their locks though. They are absolute junk.

Public storage is a horrible company overall. They raise rents constantly, they sell your stuff I you miss you payment more than 1 months (and approach 2). It is like an underground market for storage wars, where they sell and protect the people / buyers they let into the auctions they setup on their website. They also protect the buyers of the merchandise and the proceeds of the sale go to a subsidiary in their own company, where they keep the funds even if you don't claim them. What kind of company tries to make a profit selling your merchandise within one month! I had to put in extra credit protection as they refused to even give back my personal things, like pictures, grades and documents in my storage. I feel like I have been robbed of my life and they do it with pleasure for a profit. I am disappointed by the type of enterprise they run (focused on the capital aspect and no human aspect) and would not recommend anyone get in business (personally with storage on their property or professionally) with this company. I do think the staff at the locations are trying to do a good job for their employer, but the overall business approach by Public storage is just WRONG. Don't got there unless you must!

A business is only as good as its employees and even for something as functional as temporary storage, they can make or break your experience. Josy went above and beyond her responsibilities to make sure I was taken care of. It is people like her that make a lasting impression and will keep me coming back. Thanks Josy, I appreciate you.

Damien and Gwen did a great job at walking us through the storage closet and getting us the best deal possible. We stopped by for a 8x5 space but ended up with a 5x10 space with a much better deal. They stayed late and made sure we were satisfied at the end of our visit. Amazing customer service!!

Josy has been just excellent! Appreciate her help very much.

Excellent service

The Jersey City Public storage facility and it’s team is wonderful! The staff is always so extremely helpful and friendly and the facilitates are always clean and secure. 10/10 recommend using this storage location as I have only had great experiences. Dane, Damien, Antonio and Josy in particular are always fabulous and a pleasure to work with!

Was just helping some friends move things out of storage... experience was smooth but they should have installed freight-sized elevators for the huge sofas and other large items people have.

Damien was extremely helpful! Thank you so much for making the whole process run smoothly!

Josy was super helpful and accommodated all of our needs!! Thank you!

The staff were very accommodating and the facility well maintained. Damien helped us choose and rent a unit in under an hour.

I moved items in storage to a new unit and had to purchase some additional materials and transfer my credit balance over to a new account and unit all on the same day. Damien helped me find a new storage unit at a lower rate, set me up with new boxes, and added some moisture absorbent to my unit to protect my clothes and coats. Great service!! 10/10

Damien,Brian, Antonio, Josy,Latoya and Dane were rockstars at the property I high recommend

Damien at the front desk was so helpful and full of life! He was great in assisting me with my storage! Thank you Damien!!

Worked with Brian at the Jersey City location to optimize our existing space. He was extremely helpful in finding a solution for us and getting us settled in a new space that is safe, clean, and extremely convenient.

EVERYONE AT THIS location is so knowledgeable and helpful. Thank you for outstanding customer service. BRIAN helped me specifically this day! Please know you are appreciated!

Josy was amazing! Love her

Josy is very professional, attentive and the facility is kept clean, I will recommend this storage service. Thanks Josy

The facility is clean and Antonio has been helped a lot. They are very professional. Will recommend to friends if they need a storage space.

We have been renting space from Public Storage in Jersey City location for quite some time now. The space is very clean and well organized with super convenient access. Brian has been extremly helpful in answering our questions and concerns.

Damien, Brian, Josy, LaToya and Gwen are a high-functioning team. The facility is spotless and in perfect repair.

I love Public Storage, they are a complete life-saver! I have been a customer at the downtown Jersey City location for almost 3 years now. Latoya, Damien, Gwen, Josy and Brian are all incredibly helpful - they answer all of my questions, explaining the processes and procedures clearly and thoroughly. The team has an amazing attitude, always positive and upbeat. It is a true pleasure to interact with them!

Good facility. Great and very helpful staff. If you are a 1st time user, they will guide you well and get you the beat available offers

Damien did great during my rental he assisted me through everything definitely recommend going to Damien for assistance when at the Public Storage in Jersey City

Latoya is amazing! she went out of her way to help me tie a bunch of boxes in the stroller. I wouldn't have made it without her help.

The location is great. The facility is very clean and well organized with easy access. Latoya is amazing! Do yourself a favor and work with her. She will find the best unit that fits your needs. She is patient and kind and provided excellent customer service. Thank you, Latoya. You rock!

The location is great! Very clean and organised. Latoya was fantastic. She was very helpful and patient and ensured we found the best unit.

We have four units around the US, all do well. This one is the cleanest, brightest most convenient. Very secure. Antonio I believe in particular has been super helpful, but most staff generally friendly, there to help. I can recommend with ease.

Clean, spacious storage that’s perfect for storing the furniture in my bedroom. Its also close to the light rail and also easily accessible by trucks/cars from the 1st street side. They sell storage boxes/packing paper/bubble wrap here for very low prices, so I would recommend buying from here rather than from your movers. The front desk staff is also enthusiastic and super helpful, loved working with them!

Damien was really very helpful at the jersey city public storage. He also was really helpful resolving the issue we were facing in payment. Really recommend Public Storage JC to everyone In the area

Damien really helped me out while doing my rental phenomenal service

I've rented space from this location since around the time it opened. Damien and the entire staff at 133 2nd Street are professional, courteous, and very helpful. The facility is clean and orderly. I needed a second unit and didn't have to think twice about where to go.

Thank you, Latoya! Professional, patient, and thorough.

Honestly, one of the nicest public storages ever! It’s so easy to get in the building. So accessible for cars and vans. So clean inside! Air conditioning feels amazing! The people that work there are really so kind and helped me out with rent! Damien, LaToya, Josy and Antonio were so helpful and really went out of their way to help me out! I will be using them again if needed! 😊 thank you guys so much for making this process stress free!

Josy, the sales representative there, is very helpful and friendly. She helped us and took good care of us. Informative tour around the facility!

Love my storage spot 5 by 5...planty of room for my stuff and great customer service

Great service! I walked in and was attended to right away. Antonio walked me to to the units available for my price range and helped me find the perfect space to secure my personal belongings. The front desk was amazing very polite. Damien, Jary, & Gwen we’re all very friendly and made my visit quick and comfortable.

Josy great service, very nice person tanks for your help

Rented a unit at the Jersey City location today. Damien was great and super helpful! The whole experience was wonderful. Would definitely recommend this place to anyone needing storage.

Great spot - easy access and clean facilities. Always helpful people around if you need them. 2+ years of service there and had zero complaints. Super secure facility, loading docks and indoor garage access are great for moving or daily storage access if you need it. Damien and the team made it really easy to move out as well. Store your stuff here!

Damien was a phenomenal manager he really helped me. Awesome experience. DONT LOSE HIM

Visited the jersey city location this past friday and i must say Dane and Latoya were absolutely phenomenal. They answered my many questions and reassured me this was the place to store. Will definitely be looking to rent in the near future! Thanks again guys!

Josy was awesome, we came all the way from CT to move stuff in storage, we reached 5 minutes before closing, She was so accommodating, she waited for us to finish our move. Best customer service ever!! Thank you so much Josy you were literally an angel!!!

Rented at jerse city location and had phenomenal service by Damien,Josy,Dane,Samantha,Gwen,Antonio, Latoya

Great experience over past year w public storage. No longer need, but Damien was helpful with closing my account, no issues!

Stored our stuff there for the past few years. Overall we had a good experience. The employees, like Damien, Antonio, and Josy, are especially helpful and nice. The only thing that would improve the experience is if the gate access was open longer throughout the day. Otherwise, a very good storage experience. Thanks Public Storage.

The manager did a great job helping with my storage when I was locked and didn’t hesitate. I appreciate the service from this location.

Very Clean and helpful staff. Very proud to have an outfit like this in Jersey City! The customers must be aware of extra costs. 1. Although this is not stated anywhere, the customers must PAY FOR STORAGE's SPECIAL LOCKER which is $15.00. Whether you want it or not, you MUST purchase this. You can choose to install an extra lock at your own expense as well. 2. TAXES. If your unit costs $181 a month add $12.00. Total is $193.00. Any additional costs comes with the TAXES. So when you sign up the first time, you DO NOT pay $181. More like $235.00. 3. INSURANCE. The insurance is automatically added whether you want it or not. $15.00 / month. First month is FREE. You MUST CANCEL IT or you will be charged $15 EXTRA per month.

Damien, Gwen, Antonio, and Jose all helped my husband and I figure out the best size to upgrade to and how best to configure the new space to fit all our storage needs. Very friendly and professional!

Nice clean place, crazy hours expensive

I had the best checkout experience at PS thanks to Damien! The location is super clean and everyone is so helpful. I highly recommend this location and look forward to my next PS storage unit.

Damien is so helpful and professional, he helped me to walk through the cheek in and show me the sizes of different units with patient. Highly recommend

Great and clean place. The staff is amazing.

Easy, clean, fairly inexpensive to other options. Right off the Holland tunnel. Damian & Victoria were so helpful on my move out

Josy was excellent , service was superb

I want to write a thank you letter for the public storage in this location, and all the staffs, especially Damien. I missed one of my luggage by chance during my move out, and I didn't even aware of that. Then Damien called me, and verified with my identify, and told me that after they noticed the luggage, he searched carefully into the camera, and reached out to me. Public storage has kept my luggage until I pick it up. Damien is really life saver for me, coz almost all of my most important documents and expensive stuffs are inside that luggage. I would say the public storage people are very professional and very great people! Definitely strong recommended to all the people living nearby!

Thank you to Damien and Victoria for all of your help, and Antonio too! Totally helped me find the right boxes! I’ll be back!

We were fondly greeted by Damien immediately and he was extremely helpful the whole time. We had an idea of the unit size we needed, but Damien reassured our decision taking the time to review how much space was necessary based off the items we planned to store. He then explained all the terms very clearly, showed us to our unit, and familiarized us with the layout, passcodes, and locks. Additionally it is rare to find a cart at other storage locations but here there was around 20 and all neatly located in the lobby by the elevators. Very convenient and Highly recommend!

Josy was very professional and personable! She took me on a tour of the unit (which was incredibly clean), and ensured my code worked on the outside gate before leaving. Great location, quick sign up and overall a positive experience. Would highly recommend!

Great staff

Staff are nice and professional. Good layout and comfortable temperature control. Price is affordable.

Damien was AMAZING! Professional, informative, and personable. We had an awesome in-person experience with Damien who showed us to our unit and explained all the features of the facility, including how to access the loading area and elevators. We felt very safe in that all employees were wearing masks. Would definitely recommend this location.

Walked in to inquire about a unit, spoke with these two Antonio & Damien whom were super helpful. I ended up getting a unit that same day. Again super helpful and friendly. I appreciate the patience they had because I asked a ton of questions and wanted to look at several unit sizes. They were able to help me find exactly what I was looking for. Overall experience has been great.

The staff are always very helpful, I’d recommend this public storage.

Antonio & Damien had helped my friend and I with booking a storage unit, super friendly and so helpful in any way both of them. They had a lot of patience with us! We insisted to have a specific size unit, They were able to help us find what we were looking for exactly and on point! The storage facility is very clean and organized.

Damien helped me out and assisted me very promptly :)

Gwen helped me through the process and was fantastic and super professional - great customer experience. Highly recommend

Betsy and Star were wonderful helpful excellent customer service. 3years later still awesome customer service from Victoria Dane Damien & Antonio!!!!!!

Victoria and Damien were absolutely phenomenal! They appeased all of my anxieties concerning the move, and were extraordinarily helpful and informative. They went above and beyond what one would expect of a customer service representative. I highly recommend this storage unit and specifically— working with Victoria and Damien!

Damien was most helpful and friendly! I had a wonderful experience.

Gwen Made The Storage Experience Great With Her Pristine Customer Service Good Location

Gwen was great...clean facility, great price, friendly staff

Thank you Damien for helping me with my reservation and finalizing the unit.

Clean, secure, and surprisingly easy to get into and out of with a minivan. I love how efficient this place is for storing my extra stuff, and when I finally moved everything back out and went to close my unit Damien was extremely helpful and responsive. I know I'll be back when my apartment starts to get a little crowded again.

Antonio helped me with the storage unit and made me so familiar with the environment. Great place to store your items

We had a great experience here! Josy was super helpful and friendly!! She helped us with a great unit! Great place!

Gwen was terrific! She explained everything and set up an appointment for me to come see the property. I was greeted by Damien, LaToya, and Josy, who were all very friendly and helpful. The property is clean and professional and located in a nice area. I completed my rental on site on an easy to use computerized touch screen. Highly recommend!

Latoya is awesome!

Damien was extremely helpful with my request and explained everything to me very comprehensively!

Damien + Gwen did a great job helping me vacate the storage unit. Everything is quick and easy. Will definitely use the service here again.

I had a wonderful experience with Damien he was very helpful and answered all questions ,promptly and professionally. Thanks again.

Damien was extremely helpful with the moving out process very professional

The facility was so accommodating. I was stuck in traffic and really needed to drop off some items to my unit that day. I called and said I should be there right at closing. Damien and Antonio were kind enough to say they would give me a 10 minute grace period and even helped me place the items in my unit. Excellent service!

The staff was extremely friendly and we quickly felt very comfortable. The facility looks really clean and well kept, which was a relief. Shout out to Damien, who took care of us! He provided excellent service by patiently walking us through all of our options. With his guidance, we ended up getting a much better deal than we anticipated when we originally walked in! We haven't moved things into the storage space yet but feel like we picked the right place.

This facility is one the cleanest storages I have ever seen. Damien was amazing and very helpful. The staff members of this place are very sweet and provided excellent service and information. This place will always be my number one storage option.

Damien was fantastic to work with. Made sure I understood my benefits and the ins/outs of how to access the space, etc.

I was asssited by Antonio during my visit and he certainly went above and beyond to make sure all my moving needs where met. The whole process was quick, convenient and affordable. I highly recommend this Public Storage location for all your storage and moving needs.

Josy have a outstanding Customer Service. I came in for a locación visit and she help me to Rent the space I need It . I will recommend this service.

We’ve got our new storage space today, the price is great and LaToya was more than helpful. Thank you :)

Great experience downsizing to a smaller unit. Efficient service, terrific price and I thoroughly enjoyed working with Damien !

Damien helped me out today, Everything thing was satisfactory!

Horrible place! I gave one star because it wouldn’t let me write without doing so. Customer service is horrible, place is not at all worth the price, and management could care less about you coming to them with any issues. Never again with this place! My suggestion would be to look into another storage facility other than public storage!

Damien and Todd were great!

I have used Public Storage for more than a year and I don't have a single negative thing to say. The staff is friendly (especially Antonio, who helped me close my unit quickly and easily when I moved out), the building is secure and clean, and getting in without contact during COVID couldn't be easier. Not to mention the price is best in the area, highly recommend!

Damien was very much willing to help! This is my first time with public storage and he was very patient with me over the phone in regards to managing monthly payments. Friendly service!

Josy was excellent! Clean facility. She is Mega friendly and make sure I understood the entire process. I’m very happy. Thank You Josy

Damien is great and helped us out. Truly appreciated!

Very helpful, responsive service - patient with multiple reschedulings. Damien was very helpful in answering questions and arranging for a size change at the time of the rental, and accommodating this last minute change. Very much appreciated the friendly, knowledgeable service.

So far the customer service has been great! I will be booking my rental shortly and I hope the experience is similar or better during the move. Reviewing the unit s always good. Special thanks to Damien for being energetic and passionate about great customer service. Update - Post Storage move in - Jordan and crew had great customer service. They kept the back door open for us, gave heads up that the storage is closing ahead of time, and let me through my broken glass - he took care of it. Pretty good service over all.

Damien helped me out he has great service!!!

Spoke with Damien on the phone with my unit and they were so helpful! Easy, clean and safe storage unit!

Due to the storms in March I had to change my reservation date and move in date on multiple occasions and the staff was always very accommodating and understanding. Today I finally made it down to the site, I took a tour of the facility, decided on my unit and walked out with keys. The process was seamless and efficient and luckily I happened to be there when someone was cancelling their unit and if anyone is hesitant about how difficult it will be to cancel, from what I say, it took less than 5 minutes for the person who walked in to cancel their unit. A very big thank you to Jordan who assisted me over the phone countless times and a very big thank you to Damien who followed up on my initial reservations and today for your excellent customer service, tour and answering all of my questions. The team is amazing!

Excellent customer service still exists after all. Despite showing up 20 minutes prior to closing on a Sunday afternoon with a van full of stuff and a contract yet to sign, Jordan worked with us to get everything settled up and moved in, all the while with a great attitude and smile. Facility is convenient for drop-off/access, clean, and well secured; storage unit and pricing structure just as advertised. The whole experience exceeded our expectations. We highly recommend!

Latoya went above and beyond to help me and my husband secure a unit at Public Storage. She was knowledgeable, friendly and polite. From the first time we met her she took a special interest in our situation and even called us back when we had several reservations to sort through and gave us the best price. Wonderful staff and great service, could not ask for more!

Damien was a pleasure to work with. The entire staff was extremely helpful!!! Recommend highly

Great storage capacity! Damien was very kind and professional. Definitely recommend.

Damien made it a really quick, easy, no frills process to rent storage! He was super helpful in helping us choose the size we needed and was ery friendly. Glad we went with Public Storage.

Service provided by Jordan exceeded my expectations.

Jordan was absolutely wonderful to deal with. I arrived with movers very close to closing time and he was extremely helpful in getting us in and out before closing. He also took the time to follow up the next day regarding the account closing. Overall very pleasant experience to deal with somebody so professional and courteous.

Awesome management! Very helpful and professional. Clean and safe environment.

I was there and Josy is the best...! Excellent customer services

My husband and I have a unit at Jersey city public storage and this past Sunday we had to stop by to add some more things to it. It was a long day of packing and renting a truck and driving and so on but when we got to the facilities we could not believe how wonderful Josy treated us and made the task of bringing everything up to our unit so seamless and quick! She was incredibly helpful, empathetic and polite and went above and beyond to help us, we left the storage unit wondering if she was real or an angel :) thank you Josy!!!

I put in a few holds online because I was new to Public Storage’s style of renting but I got a call the next day from the manager to get started with finishing my rental. I was able to ask some questions and get clarification about the difference in rates for the same unit and was able to confirm which one I would want the next day when I went in to see the final unit in person and finish up my paperwork. When I got to the facility, Damien was the person I worked with. He was incredibly helpful and had a wonderful positive demeanor and attitude. He answered my many questions about the facility and understood when I mentioned I wanted a unit that would be safe from any potential flooding that could occur (thanks climate change 😭). The paperwork was done quickly and he made sure that I understood everything and was very upfront about any of the extra charges that I would potentially be paying even with the promotional discounts that day. These were also mentioned over the phone when I spoke to Gwen the previous day but I really appreciated that I was told what I was paying for from the get-go and I didn’t feel like any of them were considered hidden or unnecessary. Thank you Damien for such a painless process!