Public Storage Self-Storage Units at 1062 Saint Johns Pl, Brooklyn, NY

The property manager Shanice is wonderful! I’m going to marry her!!!!

Shenese was amazingggggggg. Answered all my questions, made the process very comfortable. Was able to talk me through what kind of storage space I actually needed. I’d highly recommend this location!

I had a good storage experience, instructions were clear— and while the circumstances that brought me here were terrible, I greatly appreciated the kindness of staff especially the incomparably Shenese, who was kind, thoughtful, and solutions driven (she helped me troubleshoot something!). I hope others places have folks as kind and thoughtful as here in what is such a stressful experience. She’s amazing!

Clean, efficient, and easy to get to

We so appreciate Shenese. So helpful and welcoming. 👍🏾

For the year and a half ive been here Shenese "the property manager" was wonderful to me. She really kept me in touch with bills and everything else I needed to know. I appreciate all the communication. We need more people like her in every business. Thank you. 👍👍👍

It's kind of crazy you can't access your own storage unit after 6pm. It is impossible to work full time and rent a unit like this. I could pay less keep my boxes at a friend's apartment...or make more.

Amazingggg services! Everytime shenese greets me with a smile. I am a frequent visitor and the staff has always been courteous, the building stays clean and the app shenese helped me with makes life easier.

Milagros made my experience so pleasant and seamless!

Stopped in person and was met with kindness and expertise by Milagros, who showed us available spaces that would fit our needs. We then booked our locker online, and everything was very straightforward. She made this whole process so easy!

Milagros was awesome.

Had a unit there for about a month, only issue is they need to include the insurance in the advertised fees. Other than the price illusion they units a clean and staff is very friendly.

Shenese, is amazing. I was strugling with my units lock and she with no hesitation she came with me and of course fixed my problem.

The woman helping me (Shenece) was dope as heaven! She was extremely patient, kind, knowledgeable and helped me problem solve so that I could get a storage unit within price range and all in the final hour of business being open. Thank you Shenece for being an amazing person and for that translating into being top notch at your job/service. Infinite stars to you! Milagros was also a wonderful co-worker. Go team! Calming, easeful experience.

My experience with the Storage place on 1062 Saint John Pl. section Crown Heights it's phenomenal; everything at there is on point; the place is Immaculate and the two ladies from the front desk : Miss Milagros and Miss Chenese both are the real deal for that storage place. I can not say more words without thank you guys for your dynamic job you have been doing at there. From the bottom of my heart, that's the reason I came back to this place because I do remember my first experience with them was summer 2019. I wish every place where I could go for service, other Customer Service would be the same. Once again, thank you very much.

Boy I tell you Milagros and shenese are the bomb! Those ladies get the job done. Always around when I need them and extremely generous. 10 starts frfr

Fast, easy and pleasant.

Shenese was outstanding!! Extremely patient and funny lol talk about great service !

I’ve been @ public storage 1062 St. John’s BRooklyn for many years Milagros has always been very efficient and caring courteous and patient she is very nice very helpful and always sweet thank you so much Milagros !!

We moved our things out of the storage unit today and the entire process was easy and efficient. All of our items were in good shape when we opened the unit and moving them was a breeze with the provided dolly. The woman who helped us, Milagros, was especially attentive and answered all of our questions, kindly letting us know the dumping rules of the neighborhood, and helped us with a solution. She was awesome! Overall, had a 10/10 experience moving our items.

Shenese diligently helped me find the very best option to save money on my storage unit. I definitely recommend this location.

Shenese was amazing . Thank You dear !!!!

Shenese was wonderful. Pleasant experience.

Best customer service experience I’ve ever had in my entire life. Milagros was so patient and helpful in explaining everything to me

Milagros is the best!

Milagros was so helpful with finding us a unit that fit our needs that same day

Shenese is very hospitality. Beautiful soul

Milagros was very sweet helping me determine which storage was best and offering tips to store. Thank you for the excellent customer service.

Mila is the absolute best💘❤️‍🩹😭

Great experience!! Ordered wrong type of unit online but, Milagros was so great! She got me in the appropriate unit! She made it so each and stress free! Thank you Milagros!

This location is close to my place so it is very convenient. Two loading bays with two parking spots each. Carts readily available. Milagros was super nice and helpful! She helped me locate different units on different floors. Also helpful in making sure I was getting the best location and price available! Amazing service and recommend this spot vs others on busier streets

Milagros was very helpful!

Shenese was amazing!! Did a transfer and it was spot on. Thank you ladyyyyyy! Much appreciated.

My experience at this storage facility has been, honestly a comfortable one during my transition. The staff I’m accustomed to dealing with (Millie and Shanese) has made me smile on days that I wanted to cuss public storages prices. Basically the staff is cool and very helpful. Phenomenal customer service.

Excellent customer service! Milagros was very friendly, patient and helpful in helping us find what we were looking for. Definitely knows her business.

Your website is inaccurate. It states if keys are lost the property manager will be able to let you into your unit. This location did not answer their phone or return my call. When I arrived, they said that is untrue and their website is wrong. Terrible customer service and false information provided. They also have increased the price by a lot over the last 2 years. I will be removing my belongings and cancelling immediately.

Alinnia was very helpful and helped me to get my unit for a valid price. Excellent service!

Made a reservation and showed up to find that they gave it away because someone else came in and paid for the unit. Highly unprofessional and underhanded. Find a place with more integrity.

Shenese was AMAZING !!!! SUPER perfessional and unbelievable service!!! I met Shenese today and she offered me excellent service, again... like ALWAYS!! Such a sweet heart!

Walked in St. John's today to purchase some merchandise, and Ms.Millie was so helpful and pleasant, she suggested some good ideas, her Customer Service was Awsome!! Thank you PS.

Great clean facility. Milagros and Bradley are awesome. They graciously extend themselves to be of service. They're courteous, friendly, and definitely an asset to corporate.

Public Storage on St. Johns is super convenient and clean! The Staff are so welcoming and knowledgeable! Public Storage In St. Johns have upped their game in rewarding Us Customers with safe, reliable and cleanly spaces. Shenese is Amazing! She made my storage experience one of exceptionalism and clarity! Thanks guys!

Amazing services from Millie and shenese today!!! Saved me

Initially I gave a glowing review because I was asked. That place is the worst storage space ever, the employees and manager were unprofessional, lacked etiquette and manners. Worst service ever

Millie and Jada went above and beyond to make sure my unit was in order and fit my needs. They were exceptionally helpful and make storing things easier! Update, cleaned out my unit today, Milagros was wonderfully helpful and made the process easy. Not too crowded even on a weekend. I would stay for future storage needs, but the rental price hike is a bit hard to take.

Shenese was the best thing that ever happened to this location and very helpful and extremely patient. God sent !!!

Ms Milagros is wonderful. She went out of her way to help me. She is so friendly, kind, and patience. That's so hard to come by. So welcoming and helpful every time I come in or call.

TY SHENESE. HELPED OUT A WHOLE LOT

Shenese is the best. She made my move in a breeze. Very satisfied. 😎👍

Shenese is a life saverrrrrr, been dealing with her for years and it's always a pleasure. Clean facility and shes just the best!

Shenese is extremely helpful and just a joy to deal with. Very informative and 5 stars across the board.

Shenese best that I’ve encountered so far At this location

Shenese is amazing, the property is clean and great service every time!!

Great service every time from Shenese and Milly.

They routinely hike rates with little notice. I just received a letter from them that they were going to increase the monthly rate by over 25%. Which might have been OK if they hasn't done the same a few months ago...

Great job, amazing customer service!

I had an amazing experience when coming here this morning. Above and beyond and handle with such care. I’m a regular client here and haven’t had service like this. MILAGROS Is a star and took care of me from the minute she opened the store, guided me through everything down to getting a new lock, processed all the right information just amazing. Thank you again Milagros🌟

Millie who work at Public Storage 1062 St.john place brooklyn ny 11213 Millie conducts very great customer service. Millie help me in very professional manner and patiently helped with me with my reservation step by step. I gladly give her 5 stars. As me being a Manager in Govement system I will give her great possibility of employee of the month or yearly appraisal graded highly successful or a 8 hours time off award.

Milagros was very helpful with us today ! Worked everything out for us and was very informative

Milagros was very helpful and very calm in getting storage unit set up. She was EXTREMELY informative about the fee’s and answered all the questions I had as well as broke everything down Throughly.

Milagros just moved me to a new unit with no hassle. She was so kind and helpful and obviously cares about her job! 5 stars for her customer service. This type of kindness is how we should all be kicking off 2022!!

There is no lights in my unit.

Shenese is amazing thank you

Shenese helped me out big time!!!! I tell you, shootout to her I rented online and il.not tech savvy she showed me EVERYTHING explained in detail and was beyond patient. Appreciation is the least I can say!!

Shenese was very helpful definitely came back for her help

I was deceived by them not disclosing the location / access to the unit. I had to climb the ladder to store my bikes and furniture. Friendly and helpful employees though -> 2 stars.

Milagros was very helpful today with my rental....she is very pleasant ☺

Who would have thought storage could be so fun. My experience with Shenese was amazing, she was so helpful! I got 4 different quotes for storage and these guys definitely some out on top. I’ll be recommending to my friends for sure :)

Shenese was amazingggg, life saver 2 times!! Thank you very much! Dope manager 👌👌

Milagros Thank U for helping me. I was confused but you explained everything I needed to do. Your professionalism is appreciated.

Milagros is the most helpful and wonderful woman I’ve ever met— public storage is so lucky to have her. If I wasn’t busy moving, I’d ask her to marry me

Excellent

Shenese was a dream to work with. She brought a ray of sunshine to the stressful business that is moving. Her grounded demeanor and calm way of speaking was reassuring and comforting in a time of transition. I am grateful to have met an angel.

Milagros was very helpful today. Helping me upgrade my storage unit.

Shenese hooked me up! She literally saved my day. My mover was about to chop my head off being in a laser unit but she helped me get a ground one. The day is saved

Top tier service every time!

This was by far the best experience I ever received Employee Shenese K professionalism was amazing I went from having a bad morning to a great start....... Shenese U Get 5 Stars and More From Me.........Anyone If Your in need of storage Head Down to public Storage 1062 St. John's pl ask For Shenese I Promise U Will Walk Out Smiling!!!!!!!!!

Went in to get a storage today and was greeted by shenese. She was amazing from start to finish. Very impressed and please. Thank you a million

Beautiful

Millie was very helpful and informative made me feel welcome and helped me with my choice plus recommended on line reservation to save me time and money. She was great!!

Shenese was amazing and very helpful. She knows how to get the job done!!!

Amazing!! Since starting all the ladies here have been beautiful. Helpful everyday with a smile and always there when needed. 5 stars across the board, highly recommended and highly satisfied. Thank you SHENESE and jada and milly.

They have mice Ana mold and leaks, they keep going up on the rental but you're things get damage.

Shenese was amazing!!!

Millie was lovely and helped me with my move in!

Shenese, has amazing customer service

I appreciate the positive attitude and support provided by Shenese and Jada, while I was moving my stuff. It was also nice to get an immediate response when I used the hallway intercom as well.

Great staff, clean, and usually not too busy--what more can you ask for in a storage place? My only complaint is that they need new carts--very hard to maneuver...

I chatted with Chanice when I walked in to the place . She was very helpful and answered all my questions concerning the storage . Chanice and Milagros both helped to found the best place for me at a good price.Thank you Ladies also for the great customer service :)

Milagros helped me through a stressful moving time , very informative, very kind and very patient and answered all my questions. I highly recommend going with these guys

Great staff but terrible hour schedule they open late and close very early for a working person is very hard to be on time before they close and never be able to be there in the morning because they open at 9:30am, my normal working hours are 8 to 5pm. I wish they can extend the hours or open early. every other storage facility opens around 7am or 8am I’m thinking of going to a different location I chose this one because it was affordable but now after couple years they have became expensive they raise the monthly payment every 6 months

Milagros is very kind and welcoming!!

I went to buy boxes for a move, and want to sing the praises of Milagros, who helped me plan out how many boxes I needed and what kind of deals and promotions I was eligible for. Not only did she help me save $40, but she helped me load the boxes into my car and figured out a way to fit a ridiculous amount of boxes into the back of a tiny New York-size hatchback. Thank you!

Jada and shenese were amazing.

Milagros was very nice with my reservation process. Very knowledgeable!! Location 1062 Saint John's Pl Brooklyn NY 11213. Georgina.

Shenese is a wonderful employee , she helped me and my grandmother with a great deal on a storage unit. Work environment had nothing but good vibes, We were in and out there with the quickness.

Milagros was pretty great experience!!! Will recommend people here….

Compared to other storage facilities this one is usually very quiet. The staff is friendly & patient. They even waived a late fee for me once ($99). The units are very pricy & they randomly up the rent but the facility is in very convenient location for me.

Shenese was amazing. Life safer ! 5 stars.

Jada and Millie made my day with their customer service. Thanks for your help ladies!

Great service all the time, the ladies here are very nice. Shenese is the bomb, the property is clean and someone is always around to help.

Great service, would recommend, Shenese was wonderful and professional and the process was efficient and painless, clean facility and courteous staff. THANKS Shenese.

Jada and Shenese we're wonderful workers and very attentive to my needs. Thank you again

Nice clean friendly environment. No rodents......

The customer service was amazing. Millie answered alllllllll of my questions and made me feel like family. I would definitely recommend this location.

Millie had amazing customer service... grabbed my merchandise for me, helped me wrap my boxes so I could walk home. Even helped me with the door ... 5 star service!

This location is clean, convenient and efficient. In particular, Shenese was above and beyond helpful in resolving my company's records and storage transfer needs. She quickly helped us create a new account and showed us some great solutions for managing the administration of the unit using the Public Storage app!

Shenese was amazing, best service! I conduct business often and top tier service from her !

Millie and Shenese were amazing. They helped me when I came in to pay my bill.

Just rented my first storage unit, which can be a nerve wracking process, but Millie made it easy :) she provided excellent service and made sure I had all the information I needed. Thank you!

Walked in to Public Storage today had some questions about storaging and merchandise and ms Mille was most helpful and pleasant I was just shopping around but if I do decide I want to do this I will be returning to Public Storage due to the information provided and great customer service

Milagros provided exceptional customer service. Everyone was courteous. Most of all the facility was clean.

She else was really helpful. I did the process online and she was able to switch my unit for a different one. She is polite, nice, and knowledgeable with a great attitude. Thank you for making the moving process simple and easy.

Came in to get a storage and shenese was amazing, thanks a lot !!!

My experience at this public storage was great. Jada was so helpful and patient with me she was able to provide me with the information I needed. She was very pleasant will definitely be returning to this facility to store.

I was provided with EXCEPTIONAL customer service by Jada and Shanese while visiting this particular facility. I received fast, friendly and courteous service. I was very happy with my experience here and will definitely recommend this store to my family and friends.

Jada was great and knowledgeable customer service was top notch.

There are places we have to go in life at times but we dislike going, storage is that for me. Jada at St. John’s location is awesome. Jada is attentive, Patient and knowledgeable about her job. Thanks for all your help Jada, appreciated.

Millie provided me exceptional customer service!!! Millie was so thoughtful and made the effort to ensure I found the best storage unit for my needs. Millie was very insightful and informative throughout the entire registration process and throughly walked me through all the details I needed to know when getting my first storage unit. This store is an 11/10!!! I would most definitely recommend getting a unit here. I look forward to storing with Public Storage as my new go to storage company

Millie and shanice was wonderful! And amazing!

Millie was amazing and helped me out a lot. She explained everything to me and helped me out with financial assistance as well as making sure my belongings were safe .

Millie was incredibly helpful both on the phone and in person. She walked us through multiple options while helping us settle on the best unit and price point for our storage. Will be asking for her help with any further assistance.

Millie gave excellent service, she helped me with my access code and made checking out of my storage unit a breeze! Nothing but great service!

Clean

Shenesek was greatt. From start to finish everything was smooth with my rental and she saved me money by showing me better options in storing! Will definitely recommend her.

The property manager and her staff were very helpful and understanding they do run the place well they smile and they stay happy

Jada and Shenese were amazing five stars across-the-board!! Thank y’all.

Shenese thanks for everything. Thanks for helping. That storage is very professional employees. Im very happy . Thank very much again .

Deja was VERY kind, helpful and informative. She helped me pick out the correct boxes I needed for my move and even gave me other recommendations. Definitely recommend this location for fast and great service.

Millie was freakin awesome!!! I was the first customer of the day....she got me the unit I wanted, on the floor that I wanted within 5 mins of me walking into the place. We joked and laughed about good music and just had an amazing time. This is the best storage experience I have ever had. Millie Rocks!

Great fast service

Millie was an amazing help when I came in today. Very sweet and helpful. Blessings all to her and the store

Milly at Public Storage on St Johns has been so incredibly helpful and kind throughout my move out process. Thank you so much for making what could be a painful experience a positive one!!! I've had a unit for 3 years and throughout that time over the phone service was very helpful and the unit safe and clean when I visited.

I stopped in and was assisted by Jada who was very helpful, knowledgeable and courteous. She was able to answer all my questions and showed me a well organized and clean facility. I would recommend this facility to anyone looking to store their valuables.

Shenese was great, made the process easy. 5 stars!

Ms was very polite ,patient and helpful

Milli was super helpful and was able to answer all of my questions.

Everything about our initial experience here has been awesome. The move-in was easy, efficient, and hassle-free. In particular, the customer service from Shenese was perfect.

Amazing customer service from Shenesi who was 10 steps ahead and before we knew she already had offered what was best for us to do. Thank you so much!

Very quick and professional service by Jada at public storage!

Jada was the best. Helped my moms with her rental. Great spot.

Millie was very pleasant and went above and beyond her getting me to decide. she gets. a 5 star from

Jada was very helpful and very professional with my rental process. She sounded very confident in explaining what we needed to do for us to rent here. Public storage has a fantastic employee representing there company. Thank you so much Jada. 😁😁😁

Shenese was amazing, Great customer service all the time!!

Always a pleasure when dealing with shenese

Jada and shenese were amazing !! Jada was patient showing me different units and found the right one. Shenese was great since our first phone convo as well as in person. Great ladies!!

Customer service agent Millie was very helpful and understanding in navigating us through the unit vacating process.

Millie and Marcella was so informative and polite great job guys .

Omg Mariella and Millie was awesome glad to have met them.There mannerisms was so amazing ,great problem solvers left there feeling so good great job guys .

Millie and Marielle give me great customer service thank you girls !!

One of the worst experience of my life. Millie who was the lucky person I got to deal with on the day I moved my stuff in blatantly lied to my face and left me crying in the street with a moving van full of furniture. Even though I had multiple confirmations of my move in date and time, when I arrived I was told my unit has been given to someone else. Then I was told there were no other units available. It was not until my husband called in to complain did a unit magically become available. I was 6 months pregnant, frantic and a complete mess about what to do with 4 movers who were ready to move a truck full of furniture into a unit that was no longer available. Concerned citizen check on me in the street in front of the storage unit as I was clearly very distressed. Never do business with this company or this location unless you’re willing to run the risk of being left in the position like I was in with no care in the world from their customer service agents.

Shanese was super helpful and very warm. I've looked at a lot fo storage places. Many were more expensive and the staff were not the most helpful. Jada spoke with me over the phone as well and answered my questions. They took their time to explain the process and get me all set up.

The service was great, the staff was very on point. Especially staff worker Ms Jada, very nice & attendance.

Samantha is very patient and helpful and made sure all of my questions were answered

I was calling the store wanting to be a new client but was puzzled with the prices and unit detail spoke to Samantha who was very understanding and patient with me whiles I questioned her on the units and prices she was very knowledgeable and knew what she was talking about came down to the store to view the unit and she was very warming and went above and beyond to make sure all my questions were answered and I left the store happy and was happy to be a new client great customer service and this is the type of workers this company needs to give customer not only knowledge about their service but Exceeding Whatever questions we as clients or guest have great job Samantha keep up the great attitude and service I know the company is happy to have such good workers working for them and hope to see you soon.

Shenese Kelly is so amazing & very helpful

Malik was very patient and helpful and made sure all of my questions were answered

clean, cool, easy, pricey

This facility is clean, reliable, secure, and easy to use. Shanese is an amazing associate, both on the phone and in person! She was incredibly helpful and informative. I was helping friends with their unit, but I will definitely use this PS location in the future for my own stuff, thanks to Shanese!

Margarita gave me excellent service!! Thank you !!

Georgy was AWESOME!!! Despite the fact that I gave her alot of headaches, she still manage to provide the best experience possible. Thanks Georgy!!!

Came today to rent a storage unit and Shenese made the process so easy, she was very friendly and informative on all the steps and policies in regards to renting a unit. I initially made a reservation online and upon telling Shenese what I needed to store she informed me that it would be too small but it was no problem, she handled it for me and got me situated with the proper size. Her customer service is amazing.

George and Samantha were ultra excellent and made everything super easy and professional

Samantha and Georgy are really excellent. I was having issues with my previously location at public storage and the previous workers wasn’t fully explaining everything I needed to know. But Samantha and Georgy helped clear the issues I was having before.

It ok place

Definitely 5 star for Amari’s customer service and amazing smile.

Came in to rent a space and rented with shakena who was very helpful and has a great attitude. Process was quick and fun lol will be moving more things here throughout my years of business.

Georgie was the nicest! She was extremely helpful during this stressful time. Thanks!

Shoutout to Georgy she helped us out. And Happy Birthday

Big thanks to Shenese for helping me move into my unit and remembering me when I came back to get a few things. It’s small things like that that make this stressful moving process a little more bearable!

Georgy and Amari are so nice. They got me a rent decrease on my birthday. Shoutout to them.

Shenese was amazing, great personality and charming. 5 starssssss

Georgy was really nice and she did her thing.

Shenese was very helpful

Georgy was real nice and helped me. Shout out to her.

Amari was very helpful with me renting storage at the 1062 St. John location

Georgy and Amari are awesome with their customer service. I felt very respected and all my needs and questions were dealt with. A+! ☺

Employees are great! Great customer service... But the policies are horrible... Won't rent again from public storage

Great onboarding experience with Georgy. It’s my first time ever using storage and she was very helpful in spelling out everything.

My daughter got a storage unit and did everything online. It was quick and easy and the employees were so helpful. I highly recommend this location.

The staff was amazing but Amari holds great customer service and was very helpful. I would recommend Public Storage just because of her smile. Overall amazing

The staff is very quick and efficient. Plus the price is unbeatable- recommend it for short to medium term storage. Great value.

Didn't go there for business so I don't have an opinion yet

My experience with public storage was great the young lady that helped me was great her name is Shenese,I came in just to get information and left with a storage space, she was very helpful and patient with me. Thank You.

Had to stop by Public Storage to inquire about a few things and was greeted and spoke with Georgy and Shenese! They were both extremely helpful and informative! Georgy’s personality tho was definitely like a ray of sunshine on this snowy day! I know often that we as people love to express bad interactions and situations online, so I wanted to do the opposite and inform y’all about the good with the staff I encountered!

Georgy was so nice and helpful. Amari was amazing too.

Georgy was was so helpful and sweet. She deserves a promotion. Thanks Roy Pook

Shenese is amazing, very helpful. Great attitude all the time.

Amari at Public Storage was incredibly helpful and welcoming! Great experience renting space here, wonderful customer service

The staff here is very helpful great attitudes...unlike the previous storage facility I used. Very clean even the bathroom. My only issue is the one working elevator.

Shenese was Awesome!!

Shenese was amazing, fast customer service and extremely professional. Shes dope.

Came here to rent a space and the staff was amazing !!! Shenese was amazing and professional, highly recommended. 10 stars got her.

***UPDATE*** It has come to my attention that this location is under new management. There are people out there who still have integrity. The manager on this site has called me personally and explained the situation with the elevators. I now have a better understanding of what’s going on and I have a little clarity although I lost furniture. Mr. Meitser I thank you personally for clarifying all of this*** Staff is ok! Elevators rarely work, usually just one. Their is always a contractor on site working on the elevators. It’s extremely frustrating and I threw away a lot of furniture because of this. Carried my dressers and beds up the stairs one day because of the unreliable elevators. I wish I had chosen another location. Perhaps that location would have been worth spending $200 a month on storage space with working elevators 🤷🏽‍♀️

Georgy was great. I recommend her for all.

Georgy was so nice and she did her thing !!

Great attitude, super helpful, and friendly staff.

Shenese was very helpful and polite. Need more people like her. Made the transaction very easy and comfortable.

Georgy was so nice. She helped my mom. Great girl

I am very pleased to be doing business with St John Public Storage with Ravon

Shenese got me oriented and checked in in record time, with expertise and courtesy. Excellent service!

Georgy was great and super helpful (5 stars for her) Facility is clean and well maintained 24/7 access for tenants would be preferred and the only reason I’m leaving 4 stars

Thank you Shenese! 😘😘😘

Georgy friendly service

Attentive, thorough and very kind . This is my first time using any storage space and from the online registration to the eventual handover of keys it was a good experience. I will recommend.

I had a very easy time working with Georgy to get my storage unit. She was kind and helpful every step of the way.

Georgy helped us with our reservation, set up our account, and showed us our unit, all while making us laugh. She was awesome. Give that woman a raise! $$$

Ravon and Georgy were extremely helpful in facilitating my needs. I’ve been a customer at Public storage for 5 years. I use this space to have a large closet in brooklyn. Thanks guys!!!

George was great and super nice

Shanese is amazing ! Great customer service, so helpful.

This is one of the most hospitable storage locations I've experienced. An associate by the name of Shanese was very helpful. Cash fell out of my pocket and she was honest enough to tell me. Get this girl a raise!

Then manager was very helpful, polite, patient, and informative. Excellent service for a first time experience in self storage. Place Looks and smells clean

shenese was awesome. very easy and quick to get started. i have a storage unit with manhattan mini storage but these guys are better

This place raises the agreed upon rate with less than a weeks warning by over $30 a month randomly and without explanation. It's clear that they are banking on the fact that it's too much of a hassle to move your stuff after you've got settled and will milk you to the upper limits of what you will pay. Not me. I am giving away my late grandfathers piano for free just so I don't have to do business with these crooks. Public Storage is a scam that preys on sentimentality.

The team here is super helpful. Ravon had great customer service and was extremely knowledgeable! If I ever need storage in Brooklyn again, I'd definitely return here.

Georgy gave amazing customer service and was very helpful and detail in accommodating our needs. She went above and beyond to meet all of our needs. I would definitely recommend this public storage location..

Georgy was dope. She’s really helpful. Ravon helped me too. Good job guys

Service was great From georgy

The staff is nice....and I'm so HAPPY tomorrow is my last day paying for storage!!!! Yayyyyyy

Thanks for the awesome service Georgy🥳🥳🥂

Isaiah, Shanese and Georgy provided me with wonderful customer service. They walked me through the enrollment process deligently. I was extremely tired and they were patient.

shenese was spectacular, great service and informative she knew her stuff! clean location !

Nice customer service. They are very knowledgeable about public storage. This office is one of the best I've been to in Brooklyn. Shots out to Isaiah

Came into to buy some boxes and Georgy was nice. She is so cute and adorable. Love her.

Today was my first time at Public Storage and Ravon was really helpful with everything

Georgy and raven were the best. Excellent customer service.

Georgy was so nice. They gotta give her a stepping stool lol haha. She helped my sister today with trying to find the key for her unit. Thanks g

Ravon and Isiah offered stellar service. Very helpful staff.

Super easy! Shenese is great!

George, shenese and Isaiah was so nice. They held me down, they did their thang. Thanks guys

Georgy is super nice!

These 5 stars are specifically for the help Georgy provided today. She listened to my questions and knew who needed to be contacted to solve the specific issue. Most importantly, she actually called back to follow up with the solution. I appreciate that.

I gave this rating because of Isaiah and his Manager. We did arrive close to the closing time which the Manager understood but there is a specific female kept on telling us we have to leave. I understand she wants to get home but all of us on the truck have jobs as well and 2 of us deal with Human Relations. That was not cool. Ad I say if you want a storage Georgy and Isaiah are the people to go to. Wonderful and marvelous. Courteous and accommodating.

Isaiah was an amazing help!!! He showed me where my storage unit will be, he answered all of my questions & explained perfectly the rules and regulations. He was absolutely great!!!

It was a good visit there Mr Isaiah was very helpful and he help me with getting things to help me pack my box. The only thing that the need is to have measuring tapes on hand for people who needs to know the sizes of the boxes that they are getting but other wise Mr Isaiah was very helpful, nice personality and very welcome he made u feel. Thanks Mr Isaiah for all your help

Georgy and Zay was so nice. They let me pay right when they closed. Good team !

Isaiah was super helpful!

I had my storage for a few months. Isaiah helped me many times and is knowledgeable. He always has a nice nice smile and it helpful.

Super easy process! Nice, safe, clean, and easily accessible storage facility! Georgie was absolutely lovely and very, very helpful when we changed units!

I love me some isaiah he is helpful cute and a hard worker . He needs a raise. Shenese on the orher hand is serious about her job and very focused. She explained everything to me and was very helpful and informative. Shenese needs a raise too.

Ravon and Isaiah were lifesavers for me at this location. Highly recommend to anyone who needs some extra space! These two were so accommodating and awesome - I can’t brag about them enough! Thank you!

Was assisted by Ravon. Great customer service.

Georgy was so nice an helped us a lot!

I was having trouble making a payment online and Georgy was so nice, she helped me and made sure I understood how to function it.. Shenese and Isiah was nice and was helping me too.

I came in here with my brother and he was renting. Georgy was sooo nice and helped him with everything. I recommend her

Isaiah did an amazing job assisting me when I had to call the locksmith to remove a lock. Very professional to the T.. also on a another note the lock it self put up a good fight thus letting me know that the security is on the money at this location thank you public storage

Gentleman isaiah was and is very professional and knowledgeable . He helped my aunt Lina make a difficult situation turn easy . This was her first time with this process, he also took his time and was understanding and stayed open a lil later than supposed to .. I thank you for your outstanding service . Thank you public storage

Isaiah and Shenese were super helpful and got me set up. Great stuff

Best customer service Isaiah

I’ve never rented a storage unit before, but this was super smooth, easy, and hassle-free thanks to Isaiah. I only need the unit for a couple of days because I have to move out before I can move in elsewhere, so the promotional pricing was huge pro. Even though I’ll just be renting for this month, if I ever need a unit again in the area, I’ll definitely rent from here again. Isaiah listened to what I had to store and suggested the right size unit, and also let me know that they also had boxes and packing material for sale as well should need to buy any. Thanks again!

Georgy was so nice! She helped my sister with all her storage needs.

Georgy is the best!

Staff is amazing, they are patient and have great communication skills. Shenese have great customer service. She is always there when I need. I will recommend this storage to my friends and family, great staff.

Ravon and Shenese were extremely knowledgeable and helpful. The public storage staff has been extremely reliable and flexible in assisting me with all of my storage and moving needs. Overall the best customer service experience I’ve had in years!

The staff was awesome, the facility was clean and I saw my very first auction. I felt sorry for the person who lost it.

Great service. Georgy helped me out when I needed the space. Thank you.

This is my first time using a storage unit and I must say I’m having a great experience at public storage! One of the employees Rayvon was such a big help moving in, he was very polite and patient. He walked me through the procedure, gave me his recommendations on what size room I should rent based on the things I told him I will be storing. He answered all my questions without making me feel uncomfortable for asking many questions. I love this place and the community seems friendly and respectful as well.

Georgy was super helpful!!! Signing up and getting my storage unit was easy and quick with her help! ☺️

Georgy was extremely talented and definitely help me get my storage package..thus was amazing

Siquena from 269 gold street and shenese great customer nice and much friendly 5star service for them!!! Keep up the good work

If I'm moving out my unit and need extra time, but only half the month, can I pay for the unit for half the month only?

Shenese was amazing. This was my first time ever getting storage and she explained everything thoroughly and suggested the perfect size that I need. William the manager was awesome the staff if so pleasant here.

Fast and knowledgeable service. Thanks Georgy!

Georgy was knowledgeable, extremely nice and friendly. I went into the facility unsure if I wanted to get a unit and her personable personality sealed the deal for me and my daughter.

amazing！

Thank you Georgy for your amazing service. You were extremely pleasant in my time of need !

Georgy provides excellent service with a smile.

Georgy was amazing!

James did excellent customers service explained everything

Ashante was so nice. She helped and I wish her the best with her baby. George & Norrah was very helpful in the office too. Thank you guys

Shenese was very helpful and gave off amazing energy to be “not much of a morning” 😉😁

Today I met a guy named James, he was so helpful. Today was a great experience with PS.

Norah and shenese are AMAZING we’d be nowhere without them!!!!! Great deals on boxes plus excellent customer service, win win for everyone!

Georgy gave us great service. We came in at 4:45 and they did not turn us down. Amazing service !!!! They are patient and extremely experienced, shoutout to shenese and norrah’

This storage place is amazing, I've been here for a while & the customer service has always been outstanding. Shenese and georgy are fantastic!!! 5 stars at all times..

Shenese was friendly, funny and very helpful.

Receiving good customer service for roughly a year of storing here. Location very convenient for me being in the neighborhood. Thanks to Georgie and James for helping with the leaving progess. Greatly appreciated.

Shenese was amazing!! Super helpful and efficient! 5+++ stars!

Georgy was so nice. She helped me move in and it was so quick. I enjoyed the services thank you.

James was very professional and helpful, from guiding me into the loading dock, checking out the room, everything!! Shenese was pleasant and courteous in our brief interaction.

I came in to get a storage and James, Georgy and Nora was really nice to me. They made me feel very welcome. They are wonderful ! Keep it up guys

Georgi and Nora was so nice to me. They are good peoples

Georgy and Norah was very nice to me. They help me a rent and let me step aside to get money.

James was awesome! Norah was awesome too!

Good customer service from James and overall great service from all staff.

Excellent service by James and Shenese! Very helpful explaining all the details and showing around.

Norrah and her team were so helpful and kind! Made moving so much more pleasant! I’ll definitely use public storage in the future

Great experience. James was extremely transparent about what size would be best, helping me save money, and helpful through my check in and move in. Would recommend this location

James was immensely helpful and incredibly polite.He guided me through the process of obtaining the space with great detail and patience.He was also friendly and kind with an ever present smile.All people who deal with the public can learn a lesson from him!

I just opened up a storage room and James The manager there assisted me with it and he did a great of making feel like I was in good hand I would deficiently suggest you go and ask for James

Shenese is the best ! She helped me tremendously she is very polite and the best ever with customers I’d recommend this location specifically because of her amazing customer service.

Wonderful staff shenese was amazing everytime I needed something or she was present! Clean building very reliable. Definitely ask for her !!!! ☺️

My organization has used this storage space for many years. The experience has always been hassle free. I recently went by the office to get help with our accounts and Public Storage employees Shenese and Norrah were so knowledgeable, helpful and just the nicest people. Thanks for your patience. I'd recommend this location, 5 stars all round!

What was supposed to be a horrendous move became a very feasible move, thanks to Kalila. From the moment I walked in, Kalila made me feel welcomed. Her patience to explain everything thoroughly and wait 20 minutes after her shift while I got everything moved into my storage unit was greatly appreciated.

Great customer service!!! Kalila and Norrah, the two ladies at the font desk, always smile and ready to help. It is always a pleasure to walk into this location!

Ohemgee! Shenese from PS on St. John's was so helpful. She explained the process of renting a storage so easily && quickly. I would totes rent here again. She's also really kind. If you ever need a clean && friendly storage space to rent from come to St. Johns. Her && Kaila will both support you in your need of space. <3

Norrah is super helpful and friendly. She make an effort to remember you and goes out of her way to explain everything.

Been storing with this facility for a while & Kalila has always given me excellent service. From helping figuring out payments and what units is best for me. The building is clean & always shines brighter when she’s there. If you ever need help with storage go to Public Storage on St Johns and ask for Kalila.

Really nice customer service from James. Everything about using the storage space, fees, etc. was clear and he was very patient.

I've came here for storage twice and Shaenese is absolutely amazing. Any question you have she will answer for you, she is very detailed in her work and is amazing at what she does. If you are thinking about coming here don't think twice she will help you any way she can. Thank you so much Shaenese you're the best girl.

Been renting here for a while now. Love the outstanding service that's been given to me by Kalila. She makes renting here super easy. If you're ever in need of storage go to St John's & ask for Kalila

Excellent expeirience. Kalila needs to get promoted to property manager asap.

Terrible customer services. Mistakes were repeatedly made on my account with zero accountability. Not a fan

There are so many storage places in Brooklyn - this one should be avoided at all costs! The people are totally rude, they park their cars in the loading area so there are never enough spots, they force you to give over your ID every time you want to use the carts which could mean,many times depending on how many load you have. The spaces are not special they raised the rent 30% after the first year with no warning and didn't even fix the light bulb. Find a different one!

Pleasant staff

Shenese was A great help for my first storage experience. I highly recommend her 5 Stars across the board God Bless her

Siquena was very great very helpful and her customer service wasAwesome

Although ths is not where my unit is located, I have always been welcomed with a smile and a warm greeting. Kayla has always been so helpful. When I go in to make a payment she always remembers my name and that makes me feel special. It is so refreshing to have someone like Kayla there to assist me.

Kalila and Kayla have been a great help everytime I come. Love there outstanding customer service. Highly recommended for anyone looking for storage.

Very pleasant environment . Excellent staff, I believe I dealt with a young lady named Kalila . She was excellent , very patient , passionate you could tell she takes value in her work . Answered all my questions helped me move in with ease. Very much looking forward to continue storing my property here !

Shanese was amazing!!!

The customer service was great and Shenese was a great help. She made my time there quick and easy.

Your associates are so helpful and understanding.. Always a pleasure doing business with Khalila and Norrah just to name a few. Thanks guys!!

Kalila provided great customer service, everything was well explained and I felt totally comfortable with process. Thank you for a great and fast check in experience.

It’s always such a pleasure when coming to public storage Kalila and Kayla provide such an exceptional service that I recommend whoever needs storage these are the go to guys. Hassle free and very knowledgeable on products. They get 10 stars from me

Came to pick up some boxes yesterday because im in between a move & i was greated by my 2 lovely ladies at the front desk. Kayla and Kalila are very helpful and made me save a ton on what i thought would be an expensive trip. I kind of confused their names but I will be greatly considering using public storage during my move.

I had wonderful service from Yulandah her knowledge and assistance was great and extremely helpful. Customer service was upstanding from the moment I can I’m with direct eye contact and rapidly service. She made the experience easy and less stressful!

Very clean

Good customer service

Kalila is awesome..and a asset to the company she is knowledgeable and has a winning personality.professional and she was clear and concise when explaining the policy of a rental..although skeptical she actually made my decision easier to patronize public storage..totally satisfied...great customer service..5 stars for kalila...

I had a very pleasant experience at this establishment. The representative, Kalila, was highly professional, knowledgeable, and courteous while working with me. Thanks to those qualities she changed a skeptical person's mind into being extremely pleased and comfortable with renting from their facility. THANKS

Shenese was very helpful & informative as to selecting the best storing option that most fits my situation. I thought this whole moving and storage things would be a headache. She definitely resolved that.

It's a pleasure using the storage facility here on st Johns place the employees are well mannered and so very helpful from the moment I walked into the main office I was explained about all the different sizes and cost . I will tell all whom I know about ps st John place

thank you,thank you, you were a tremendous and beautiful soul who help me alot,thank you shes'the real mvp. thanks Kalila. you the best!!!!!

I just got off the Phone with Kayla regarding recent upgrades they are doing to the building. I was concerned about protecting my storage unit from the work being done, as I am out of town and able to cover the part of my unit that will be exposed. She was so reassuring and helpful telling me that they would be able to tarp the exposed area for me since I requested it. It is friendly and helpful service like Kayla's, that keeps me a public storage client. Thank you for your great customer service!

Super easy setup and check in. Good rate and location. Kayla is a superstar and made it easy to get a good locker!

Went there and was greeted with great customer service especially from Kayla who did extra to make sure everything went well with my experience.