Public Storage Self-Storage Units at 1062 Saint Johns Pl, Brooklyn, NY
1062 Saint Johns Pl Brooklyn, NY 11213
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 76/moSmall 5'x5'
$ 76/mo $95Best Price LabelHurry!
- Inside unit
5'x5'Online only price$ 121/moSmall 5'x5'
$ 121/mo $151Best Price Label1 unit left!
5'x5'Online only price$ 141/moSmall 5'x5'
$ 141/mo $176Best Price Label1 unit left!
- Inside unit
- 1st Floor
5'x10'Online only price$ 157/moSmall 5'x10'
$ 157/mo $196Best Price Label1 unit left!
5'x10'Online only price$ 158/moSmall 5'x10'
$ 158/mo $197Best Price Label1 unit left!
- Climate Controlled
5'x10'Online only price$ 159/moSmall 5'x10'
$ 159/mo $198Best Price Label1 unit left!
5'x5'Online only price$ 169/moSmall 5'x5'
$ 169/mo $211Best Price Label1 unit left!
- Climate Controlled
5'x10'Online only price$ 215/moSmall 5'x10'
$ 215/mo $268Best Price Label1 unit left!
- Inside unit
- 1st Floor
8'x8'Online only price$ 234/moMedium 8'x8'
$ 234/mo $292Best Price Label2 unit left!
- Climate Controlled
7'x10'Online only price$ 251/moMedium 7'x10'
$ 251/mo $314Best Price Label1 unit left!
5'x15'Online only price$ 257/moMedium 5'x15'
$ 257/mo $322Best Price Label1 unit left!
10'x15'Online only price$ 264/moLarge 10'x15'
$ 264/mo $528Best Price Label
5'x20'Online only price$ 325/moMedium 5'x20'
$ 325/mo $406Best Price Label1 unit left!
10'x10'Online only price$ 328/moMedium 10'x10'
$ 328/mo $410Best Price LabelHurry!
10'x10'Online only price$ 341/moMedium 10'x10'
$ 341/mo $426Best Price Label2 unit left!
- Inside unit
- 1st Floor
10'x10'Online only price$ 345/moMedium 10'x10'
$ 345/mo $431Best Price Label1 unit left!
- Climate Controlled
Oops! Looks like there is limited availability for spaces that meet your search criteria.
Phone icon Please call us at 800-792-1602 and we'll help you find perfect storage space.
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Resources from the Help Center
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Brooklyn Storage Units in Crown Heights
Set in the heart of Brooklyn's emerging Crown Heights neighborhood, this Public Storage location is not only convenient, but also close to alluring architecture and charming residential streets where neighbors still sit on the stoop.
Located at the intersection of St. Johns Place and Kingston Avenue, the more than 800-unit self-storage facility is easily accessible from the Kingston Avenue subway station stop and the tree-lined Eastern Parkway, which leads to sprawling Prospect Park.
This facility offers cheap storage units ranging in size from 5x5 feet to 10x30 feet, including 5x10 foot units, which make an ideal solution for recent transplants to the city looking to store a few extra items such as out-of-season clothing.
Like all Public Storage locations, the Crown Heights facility offers keypad access to the units area to customers, along with climate-controlled units.
After making a stop at your storage unit, swing by the neighborhood's year-round Saturday morning Greenmarket, located at the Grand Army Plaza and considered one of the best places for fresh finds, local goods and authentic hipster vibes.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 600)
Stopped in person and was met with kindness and expertise by Milagros, who showed us available spaces that would fit our needs. We then booked our locker online, and everything was very straightforward. She made this whole process so easy!
Milagros was awesome.
Had a unit there for about a month, only issue is they need to include the insurance in the advertised fees. Other than the price illusion they units a clean and staff is very friendly.
Shenese, is amazing. I was strugling with my units lock and she with no hesitation she came with me and of course fixed my problem.
The woman helping me (Shenece) was dope as heaven! She was extremely patient, kind, knowledgeable and helped me problem solve so that I could get a storage unit within price range and all in the final hour of business being open. Thank you Shenece for being an amazing person and for that translating into being top notch at your job/service. Infinite stars to you! Milagros was also a wonderful co-worker. Go team! Calming, easeful experience.
My experience with the Storage place on 1062 Saint John Pl. section Crown Heights it's phenomenal; everything at there is on point; the place is Immaculate and the two ladies from the front desk : Miss Milagros and Miss Chenese both are the real deal for that storage place. I can not say more words without thank you guys for your dynamic job you have been doing at there. From the bottom of my heart, that's the reason I came back to this place because I do remember my first experience with them was summer 2019. I wish every place where I could go for service, other Customer Service would be the same. Once again, thank you very much.
Boy I tell you Milagros and shenese are the bomb! Those ladies get the job done. Always around when I need them and extremely generous. 10 starts frfr
Fast, easy and pleasant.
Shenese was outstanding!! Extremely patient and funny lol talk about great service !
I’ve been @ public storage 1062 St. John’s BRooklyn for many years Milagros has always been very efficient and caring courteous and patient she is very nice very helpful and always sweet thank you so much Milagros !!
We moved our things out of the storage unit today and the entire process was easy and efficient. All of our items were in good shape when we opened the unit and moving them was a breeze with the provided dolly. The woman who helped us, Milagros, was especially attentive and answered all of our questions, kindly letting us know the dumping rules of the neighborhood, and helped us with a solution. She was awesome! Overall, had a 10/10 experience moving our items.
Shenese diligently helped me find the very best option to save money on my storage unit. I definitely recommend this location.
Shenese was amazing . Thank You dear !!!!
Shenese was wonderful. Pleasant experience.
Best customer service experience I’ve ever had in my entire life. Milagros was so patient and helpful in explaining everything to me
Milagros is the best!
Milagros was so helpful with finding us a unit that fit our needs that same day
Shenese is very hospitality. Beautiful soul
Milagros was very sweet helping me determine which storage was best and offering tips to store. Thank you for the excellent customer service.
Mila is the absolute best💘❤️🩹😭
Great experience!! Ordered wrong type of unit online but, Milagros was so great! She got me in the appropriate unit! She made it so each and stress free! Thank you Milagros!
This location is close to my place so it is very convenient. Two loading bays with two parking spots each. Carts readily available. Milagros was super nice and helpful! She helped me locate different units on different floors. Also helpful in making sure I was getting the best location and price available! Amazing service and recommend this spot vs others on busier streets
Milagros was very helpful!
Shenese was amazing!! Did a transfer and it was spot on. Thank you ladyyyyyy! Much appreciated.
My experience at this storage facility has been, honestly a comfortable one during my transition. The staff I’m accustomed to dealing with (Millie and Shanese) has made me smile on days that I wanted to cuss public storages prices. Basically the staff is cool and very helpful. Phenomenal customer service.
Excellent customer service! Milagros was very friendly, patient and helpful in helping us find what we were looking for. Definitely knows her business.
Your website is inaccurate. It states if keys are lost the property manager will be able to let you into your unit. This location did not answer their phone or return my call. When I arrived, they said that is untrue and their website is wrong. Terrible customer service and false information provided. They also have increased the price by a lot over the last 2 years. I will be removing my belongings and cancelling immediately.
Alinnia was very helpful and helped me to get my unit for a valid price. Excellent service!
Made a reservation and showed up to find that they gave it away because someone else came in and paid for the unit. Highly unprofessional and underhanded. Find a place with more integrity.
Shenese was AMAZING !!!! SUPER perfessional and unbelievable service!!! I met Shenese today and she offered me excellent service, again... like ALWAYS!! Such a sweet heart!
Walked in St. John's today to purchase some merchandise, and Ms.Millie was so helpful and pleasant, she suggested some good ideas, her Customer Service was Awsome!! Thank you PS.
Great clean facility. Milagros and Bradley are awesome. They graciously extend themselves to be of service. They're courteous, friendly, and definitely an asset to corporate.
Public Storage on St. Johns is super convenient and clean! The Staff are so welcoming and knowledgeable! Public Storage In St. Johns have upped their game in rewarding Us Customers with safe, reliable and cleanly spaces. Shenese is Amazing! She made my storage experience one of exceptionalism and clarity! Thanks guys!
Amazing services from Millie and shenese today!!! Saved me
Initially I gave a glowing review because I was asked. That place is the worst storage space ever, the employees and manager were unprofessional, lacked etiquette and manners. Worst service ever
Millie and Jada went above and beyond to make sure my unit was in order and fit my needs. They were exceptionally helpful and make storing things easier! Update, cleaned out my unit today, Milagros was wonderfully helpful and made the process easy. Not too crowded even on a weekend. I would stay for future storage needs, but the rental price hike is a bit hard to take.
Shenese was the best thing that ever happened to this location and very helpful and extremely patient. God sent !!!
Ms Milagros is wonderful. She went out of her way to help me. She is so friendly, kind, and patience. That's so hard to come by. So welcoming and helpful every time I come in or call.
TY SHENESE. HELPED OUT A WHOLE LOT
Shenese is the best. She made my move in a breeze. Very satisfied. 😎👍
Shenese is a life saverrrrrr, been dealing with her for years and it's always a pleasure. Clean facility and shes just the best!
Shenese is extremely helpful and just a joy to deal with. Very informative and 5 stars across the board.
Shenese best that I’ve encountered so far At this location
Shenese is amazing, the property is clean and great service every time!!
Great service every time from Shenese and Milly.
They routinely hike rates with little notice. I just received a letter from them that they were going to increase the monthly rate by over 25%. Which might have been OK if they hasn't done the same a few months ago...
Great job, amazing customer service!
I had an amazing experience when coming here this morning. Above and beyond and handle with such care. I’m a regular client here and haven’t had service like this. MILAGROS Is a star and took care of me from the minute she opened the store, guided me through everything down to getting a new lock, processed all the right information just amazing. Thank you again Milagros🌟
Millie who work at Public Storage 1062 St.john place brooklyn ny 11213 Millie conducts very great customer service. Millie help me in very professional manner and patiently helped with me with my reservation step by step. I gladly give her 5 stars. As me being a Manager in Govement system I will give her great possibility of employee of the month or yearly appraisal graded highly successful or a 8 hours time off award.
Milagros was very helpful with us today ! Worked everything out for us and was very informative
Milagros was very helpful and very calm in getting storage unit set up. She was EXTREMELY informative about the fee’s and answered all the questions I had as well as broke everything down Throughly.
Milagros just moved me to a new unit with no hassle. She was so kind and helpful and obviously cares about her job! 5 stars for her customer service. This type of kindness is how we should all be kicking off 2022!!
There is no lights in my unit.
Shenese is amazing thank you
Shenese helped me out big time!!!! I tell you, shootout to her I rented online and il.not tech savvy she showed me EVERYTHING explained in detail and was beyond patient. Appreciation is the least I can say!!
Shenese was very helpful definitely came back for her help
I was deceived by them not disclosing the location / access to the unit. I had to climb the ladder to store my bikes and furniture. Friendly and helpful employees though -> 2 stars.
Milagros was very helpful today with my rental....she is very pleasant ☺
Who would have thought storage could be so fun. My experience with Shenese was amazing, she was so helpful! I got 4 different quotes for storage and these guys definitely some out on top. I’ll be recommending to my friends for sure :)
Shenese was amazingggg, life saver 2 times!! Thank you very much! Dope manager 👌👌
Milagros Thank U for helping me. I was confused but you explained everything I needed to do. Your professionalism is appreciated.
Milagros is the most helpful and wonderful woman I’ve ever met— public storage is so lucky to have her. If I wasn’t busy moving, I’d ask her to marry me
Shenese was a dream to work with. She brought a ray of sunshine to the stressful business that is moving. Her grounded demeanor and calm way of speaking was reassuring and comforting in a time of transition. I am grateful to have met an angel.
Milagros was very helpful today. Helping me upgrade my storage unit.
Shenese hooked me up! She literally saved my day. My mover was about to chop my head off being in a laser unit but she helped me get a ground one. The day is saved
Top tier service every time!
This was by far the best experience I ever received Employee Shenese K professionalism was amazing I went from having a bad morning to a great start....... Shenese U Get 5 Stars and More From Me.........Anyone If Your in need of storage Head Down to public Storage 1062 St. John's pl ask For Shenese I Promise U Will Walk Out Smiling!!!!!!!!!
Went in to get a storage today and was greeted by shenese. She was amazing from start to finish. Very impressed and please. Thank you a million
Millie was very helpful and informative made me feel welcome and helped me with my choice plus recommended on line reservation to save me time and money. She was great!!
Shenese was amazing and very helpful. She knows how to get the job done!!!
Amazing!! Since starting all the ladies here have been beautiful. Helpful everyday with a smile and always there when needed. 5 stars across the board, highly recommended and highly satisfied. Thank you SHENESE and jada and milly.
They have mice Ana mold and leaks, they keep going up on the rental but you're things get damage.
Shenese was amazing!!!
Millie was lovely and helped me with my move in!
Shenese, has amazing customer service
I appreciate the positive attitude and support provided by Shenese and Jada, while I was moving my stuff. It was also nice to get an immediate response when I used the hallway intercom as well.
Great staff, clean, and usually not too busy--what more can you ask for in a storage place? My only complaint is that they need new carts--very hard to maneuver...
Milagros helped me through a stressful moving time , very informative, very kind and very patient and answered all my questions. I highly recommend going with these guys
I chatted with Chanice when I walked in to the place . She was very helpful and answered all my questions concerning the storage . Chanice and Milagros both helped to found the best place for me at a good price.Thank you Ladies also for the great customer service :)
Great staff but terrible hour schedule they open late and close very early for a working person is very hard to be on time before they close and never be able to be there in the morning because they open at 9:30am, my normal working hours are 8 to 5pm. I wish they can extend the hours or open early. every other storage facility opens around 7am or 8am I’m thinking of going to a different location I chose this one because it was affordable but now after couple years they have became expensive they raise the monthly payment every 6 months
Milagros is very kind and welcoming!!
I went to buy boxes for a move, and want to sing the praises of Milagros, who helped me plan out how many boxes I needed and what kind of deals and promotions I was eligible for. Not only did she help me save $40, but she helped me load the boxes into my car and figured out a way to fit a ridiculous amount of boxes into the back of a tiny New York-size hatchback. Thank you!
Jada and shenese were amazing.
Milagros was very nice with my reservation process. Very knowledgeable!! Location 1062 Saint John's Pl Brooklyn NY 11213. Georgina.
Shenese is a wonderful employee , she helped me and my grandmother with a great deal on a storage unit. Work environment had nothing but good vibes, We were in and out there with the quickness.
Milagros was pretty great experience!!! Will recommend people here….
Compared to other storage facilities this one is usually very quiet. The staff is friendly & patient. They even waived a late fee for me once ($99). The units are very pricy & they randomly up the rent but the facility is in very convenient location for me.
Shenese was amazing. Life safer ! 5 stars.
Jada and Millie made my day with their customer service. Thanks for your help ladies!
Great service all the time, the ladies here are very nice. Shenese is the bomb, the property is clean and someone is always around to help.
Great service, would recommend, Shenese was wonderful and professional and the process was efficient and painless, clean facility and courteous staff. THANKS Shenese.
Jada and Shenese we're wonderful workers and very attentive to my needs. Thank you again
Nice clean friendly environment. No rodents......
The customer service was amazing. Millie answered alllllllll of my questions and made me feel like family. I would definitely recommend this location.
Millie had amazing customer service... grabbed my merchandise for me, helped me wrap my boxes so I could walk home. Even helped me with the door ... 5 star service!
This location is clean, convenient and efficient. In particular, Shenese was above and beyond helpful in resolving my company's records and storage transfer needs. She quickly helped us create a new account and showed us some great solutions for managing the administration of the unit using the Public Storage app!
Shenese was amazing, best service! I conduct business often and top tier service from her !
Millie and Shenese were amazing. They helped me when I came in to pay my bill.
Just rented my first storage unit, which can be a nerve wracking process, but Millie made it easy :) she provided excellent service and made sure I had all the information I needed. Thank you!
Walked in to Public Storage today had some questions about storaging and merchandise and ms Mille was most helpful and pleasant I was just shopping around but if I do decide I want to do this I will be returning to Public Storage due to the information provided and great customer service
Milagros provided exceptional customer service. Everyone was courteous. Most of all the facility was clean.
She else was really helpful. I did the process online and she was able to switch my unit for a different one. She is polite, nice, and knowledgeable with a great attitude. Thank you for making the moving process simple and easy.
Came in to get a storage and shenese was amazing, thanks a lot !!!
My experience at this public storage was great. Jada was so helpful and patient with me she was able to provide me with the information I needed. She was very pleasant will definitely be returning to this facility to store.
I was provided with EXCEPTIONAL customer service by Jada and Shanese while visiting this particular facility. I received fast, friendly and courteous service. I was very happy with my experience here and will definitely recommend this store to my family and friends.
Jada was great and knowledgeable customer service was top notch.
There are places we have to go in life at times but we dislike going, storage is that for me. Jada at St. John’s location is awesome. Jada is attentive, Patient and knowledgeable about her job. Thanks for all your help Jada, appreciated.
Millie provided me exceptional customer service!!! Millie was so thoughtful and made the effort to ensure I found the best storage unit for my needs. Millie was very insightful and informative throughout the entire registration process and throughly walked me through all the details I needed to know when getting my first storage unit. This store is an 11/10!!! I would most definitely recommend getting a unit here. I look forward to storing with Public Storage as my new go to storage company
Millie and shanice was wonderful! And amazing!
Millie was amazing and helped me out a lot. She explained everything to me and helped me out with financial assistance as well as making sure my belongings were safe .
Millie was incredibly helpful both on the phone and in person. She walked us through multiple options while helping us settle on the best unit and price point for our storage. Will be asking for her help with any further assistance.
Millie gave excellent service, she helped me with my access code and made checking out of my storage unit a breeze! Nothing but great service!
Shenesek was greatt. From start to finish everything was smooth with my rental and she saved me money by showing me better options in storing! Will definitely recommend her.
The property manager and her staff were very helpful and understanding they do run the place well they smile and they stay happy
Jada and Shenese were amazing five stars across-the-board!! Thank y’all.
Shenese thanks for everything. Thanks for helping. That storage is very professional employees. Im very happy . Thank very much again .
Deja was VERY kind, helpful and informative. She helped me pick out the correct boxes I needed for my move and even gave me other recommendations. Definitely recommend this location for fast and great service.
Millie was freakin awesome!!! I was the first customer of the day....she got me the unit I wanted, on the floor that I wanted within 5 mins of me walking into the place. We joked and laughed about good music and just had an amazing time. This is the best storage experience I have ever had. Millie Rocks!
Great fast service
Millie was an amazing help when I came in today. Very sweet and helpful. Blessings all to her and the store
Milly at Public Storage on St Johns has been so incredibly helpful and kind throughout my move out process. Thank you so much for making what could be a painful experience a positive one!!! I've had a unit for 3 years and throughout that time over the phone service was very helpful and the unit safe and clean when I visited.
I stopped in and was assisted by Jada who was very helpful, knowledgeable and courteous. She was able to answer all my questions and showed me a well organized and clean facility. I would recommend this facility to anyone looking to store their valuables.
Shenese was great, made the process easy. 5 stars!
Ms was very polite ,patient and helpful
Milli was super helpful and was able to answer all of my questions.
Everything about our initial experience here has been awesome. The move-in was easy, efficient, and hassle-free. In particular, the customer service from Shenese was perfect.
Amazing customer service from Shenesi who was 10 steps ahead and before we knew she already had offered what was best for us to do. Thank you so much!
Very quick and professional service by Jada at public storage!
Jada was the best. Helped my moms with her rental. Great spot.
Millie was very pleasant and went above and beyond her getting me to decide. she gets. a 5 star from
Jada was very helpful and very professional with my rental process. She sounded very confident in explaining what we needed to do for us to rent here. Public storage has a fantastic employee representing there company. Thank you so much Jada. 😁😁😁
Shenese was amazing, Great customer service all the time!!
Always a pleasure when dealing with shenese
Jada and shenese were amazing !! Jada was patient showing me different units and found the right one. Shenese was great since our first phone convo as well as in person. Great ladies!!
Customer service agent Millie was very helpful and understanding in navigating us through the unit vacating process.
Millie and Marcella was so informative and polite great job guys .
Omg Mariella and Millie was awesome glad to have met them.There mannerisms was so amazing ,great problem solvers left there feeling so good great job guys .
Millie and Marielle give me great customer service thank you girls !!
One of the worst experience of my life. Millie who was the lucky person I got to deal with on the day I moved my stuff in blatantly lied to my face and left me crying in the street with a moving van full of furniture. Even though I had multiple confirmations of my move in date and time, when I arrived I was told my unit has been given to someone else. Then I was told there were no other units available. It was not until my husband called in to complain did a unit magically become available. I was 6 months pregnant, frantic and a complete mess about what to do with 4 movers who were ready to move a truck full of furniture into a unit that was no longer available. Concerned citizen check on me in the street in front of the storage unit as I was clearly very distressed. Never do business with this company or this location unless you’re willing to run the risk of being left in the position like I was in with no care in the world from their customer service agents.
Shanese was super helpful and very warm. I've looked at a lot fo storage places. Many were more expensive and the staff were not the most helpful. Jada spoke with me over the phone as well and answered my questions. They took their time to explain the process and get me all set up.
The service was great, the staff was very on point. Especially staff worker Ms Jada, very nice & attendance.
Samantha is very patient and helpful and made sure all of my questions were answered
I was calling the store wanting to be a new client but was puzzled with the prices and unit detail spoke to Samantha who was very understanding and patient with me whiles I questioned her on the units and prices she was very knowledgeable and knew what she was talking about came down to the store to view the unit and she was very warming and went above and beyond to make sure all my questions were answered and I left the store happy and was happy to be a new client great customer service and this is the type of workers this company needs to give customer not only knowledge about their service but Exceeding Whatever questions we as clients or guest have great job Samantha keep up the great attitude and service I know the company is happy to have such good workers working for them and hope to see you soon.
Shenese Kelly is so amazing & very helpful
Malik was very patient and helpful and made sure all of my questions were answered
clean, cool, easy, pricey
This facility is clean, reliable, secure, and easy to use. Shanese is an amazing associate, both on the phone and in person! She was incredibly helpful and informative. I was helping friends with their unit, but I will definitely use this PS location in the future for my own stuff, thanks to Shanese!
Margarita gave me excellent service!! Thank you !!
Georgy was AWESOME!!! Despite the fact that I gave her alot of headaches, she still manage to provide the best experience possible. Thanks Georgy!!!
Came today to rent a storage unit and Shenese made the process so easy, she was very friendly and informative on all the steps and policies in regards to renting a unit. I initially made a reservation online and upon telling Shenese what I needed to store she informed me that it would be too small but it was no problem, she handled it for me and got me situated with the proper size. Her customer service is amazing.
George and Samantha were ultra excellent and made everything super easy and professional
Samantha and Georgy are really excellent. I was having issues with my previously location at public storage and the previous workers wasn’t fully explaining everything I needed to know. But Samantha and Georgy helped clear the issues I was having before.
It ok place
Definitely 5 star for Amari’s customer service and amazing smile.
Came in to rent a space and rented with shakena who was very helpful and has a great attitude. Process was quick and fun lol will be moving more things here throughout my years of business.
Georgie was the nicest! She was extremely helpful during this stressful time. Thanks!
Shoutout to Georgy she helped us out. And Happy Birthday
Big thanks to Shenese for helping me move into my unit and remembering me when I came back to get a few things. It’s small things like that that make this stressful moving process a little more bearable!
Georgy and Amari are so nice. They got me a rent decrease on my birthday. Shoutout to them.
Shenese was amazing, great personality and charming. 5 starssssss
Georgy was really nice and she did her thing.
Shenese was very helpful
Georgy was real nice and helped me. Shout out to her.
Amari was very helpful with me renting storage at the 1062 St. John location
Georgy and Amari are awesome with their customer service. I felt very respected and all my needs and questions were dealt with. A+! ☺
Employees are great! Great customer service... But the policies are horrible... Won't rent again from public storage
Great onboarding experience with Georgy. It’s my first time ever using storage and she was very helpful in spelling out everything.
My daughter got a storage unit and did everything online. It was quick and easy and the employees were so helpful. I highly recommend this location.
The staff was amazing but Amari holds great customer service and was very helpful. I would recommend Public Storage just because of her smile. Overall amazing
The staff is very quick and efficient. Plus the price is unbeatable- recommend it for short to medium term storage. Great value.
Didn't go there for business so I don't have an opinion yet
My experience with public storage was great the young lady that helped me was great her name is Shenese,I came in just to get information and left with a storage space, she was very helpful and patient with me. Thank You.
Had to stop by Public Storage to inquire about a few things and was greeted and spoke with Georgy and Shenese! They were both extremely helpful and informative! Georgy’s personality tho was definitely like a ray of sunshine on this snowy day! I know often that we as people love to express bad interactions and situations online, so I wanted to do the opposite and inform y’all about the good with the staff I encountered!
Georgy was so nice and helpful. Amari was amazing too.
Georgy was was so helpful and sweet. She deserves a promotion. Thanks Roy Pook
Shenese is amazing, very helpful. Great attitude all the time.
Amari at Public Storage was incredibly helpful and welcoming! Great experience renting space here, wonderful customer service
The staff here is very helpful great attitudes...unlike the previous storage facility I used. Very clean even the bathroom. My only issue is the one working elevator.
Shenese was Awesome!!
Shenese was amazing, fast customer service and extremely professional. Shes dope.
Came here to rent a space and the staff was amazing !!! Shenese was amazing and professional, highly recommended. 10 stars got her.
***UPDATE*** It has come to my attention that this location is under new management. There are people out there who still have integrity. The manager on this site has called me personally and explained the situation with the elevators. I now have a better understanding of what’s going on and I have a little clarity although I lost furniture. Mr. Meitser I thank you personally for clarifying all of this*** Staff is ok! Elevators rarely work, usually just one. Their is always a contractor on site working on the elevators. It’s extremely frustrating and I threw away a lot of furniture because of this. Carried my dressers and beds up the stairs one day because of the unreliable elevators. I wish I had chosen another location. Perhaps that location would have been worth spending $200 a month on storage space with working elevators 🤷🏽♀️
Georgy was great. I recommend her for all.
Georgy was so nice and she did her thing !!
Great attitude, super helpful, and friendly staff.
Shenese was very helpful and polite. Need more people like her. Made the transaction very easy and comfortable.
Georgy was so nice. She helped my mom. Great girl
I am very pleased to be doing business with St John Public Storage with Ravon
Shenese got me oriented and checked in in record time, with expertise and courtesy. Excellent service!
Georgy was great and super helpful (5 stars for her) Facility is clean and well maintained 24/7 access for tenants would be preferred and the only reason I’m leaving 4 stars
Thank you Shenese! 😘😘😘
Georgy friendly service
Attentive, thorough and very kind . This is my first time using any storage space and from the online registration to the eventual handover of keys it was a good experience. I will recommend.
I had a very easy time working with Georgy to get my storage unit. She was kind and helpful every step of the way.
Georgy helped us with our reservation, set up our account, and showed us our unit, all while making us laugh. She was awesome. Give that woman a raise! $$$
Ravon and Georgy were extremely helpful in facilitating my needs. I’ve been a customer at Public storage for 5 years. I use this space to have a large closet in brooklyn. Thanks guys!!!
George was great and super nice
Shanese is amazing ! Great customer service, so helpful.
This is one of the most hospitable storage locations I've experienced. An associate by the name of Shanese was very helpful. Cash fell out of my pocket and she was honest enough to tell me. Get this girl a raise!
Then manager was very helpful, polite, patient, and informative. Excellent service for a first time experience in self storage. Place Looks and smells clean
shenese was awesome. very easy and quick to get started. i have a storage unit with manhattan mini storage but these guys are better
This place raises the agreed upon rate with less than a weeks warning by over $30 a month randomly and without explanation. It's clear that they are banking on the fact that it's too much of a hassle to move your stuff after you've got settled and will milk you to the upper limits of what you will pay. Not me. I am giving away my late grandfathers piano for free just so I don't have to do business with these crooks. Public Storage is a scam that preys on sentimentality.
The team here is super helpful. Ravon had great customer service and was extremely knowledgeable! If I ever need storage in Brooklyn again, I'd definitely return here.
Georgy gave amazing customer service and was very helpful and detail in accommodating our needs. She went above and beyond to meet all of our needs. I would definitely recommend this public storage location..
Georgy was dope. She’s really helpful. Ravon helped me too. Good job guys
Service was great From georgy
The staff is nice....and I'm so HAPPY tomorrow is my last day paying for storage!!!! Yayyyyyy
Thanks for the awesome service Georgy🥳🥳🥂
Isaiah, Shanese and Georgy provided me with wonderful customer service. They walked me through the enrollment process deligently. I was extremely tired and they were patient.
shenese was spectacular, great service and informative she knew her stuff! clean location !
Nice customer service. They are very knowledgeable about public storage. This office is one of the best I've been to in Brooklyn. Shots out to Isaiah
Came into to buy some boxes and Georgy was nice. She is so cute and adorable. Love her.
Today was my first time at Public Storage and Ravon was really helpful with everything
Georgy and raven were the best. Excellent customer service.
Georgy was so nice. They gotta give her a stepping stool lol haha. She helped my sister today with trying to find the key for her unit. Thanks g
Ravon and Isiah offered stellar service. Very helpful staff.
Super easy! Shenese is great!
George, shenese and Isaiah was so nice. They held me down, they did their thang. Thanks guys
Georgy is super nice!
These 5 stars are specifically for the help Georgy provided today. She listened to my questions and knew who needed to be contacted to solve the specific issue. Most importantly, she actually called back to follow up with the solution. I appreciate that.
I gave this rating because of Isaiah and his Manager. We did arrive close to the closing time which the Manager understood but there is a specific female kept on telling us we have to leave. I understand she wants to get home but all of us on the truck have jobs as well and 2 of us deal with Human Relations. That was not cool. Ad I say if you want a storage Georgy and Isaiah are the people to go to. Wonderful and marvelous. Courteous and accommodating.
Isaiah was an amazing help!!! He showed me where my storage unit will be, he answered all of my questions & explained perfectly the rules and regulations. He was absolutely great!!!
It was a good visit there Mr Isaiah was very helpful and he help me with getting things to help me pack my box. The only thing that the need is to have measuring tapes on hand for people who needs to know the sizes of the boxes that they are getting but other wise Mr Isaiah was very helpful, nice personality and very welcome he made u feel. Thanks Mr Isaiah for all your help
Georgy and Zay was so nice. They let me pay right when they closed. Good team !
Isaiah was super helpful!
I had my storage for a few months. Isaiah helped me many times and is knowledgeable. He always has a nice nice smile and it helpful.
Super easy process! Nice, safe, clean, and easily accessible storage facility! Georgie was absolutely lovely and very, very helpful when we changed units!
I love me some isaiah he is helpful cute and a hard worker . He needs a raise. Shenese on the orher hand is serious about her job and very focused. She explained everything to me and was very helpful and informative. Shenese needs a raise too.
Ravon and Isaiah were lifesavers for me at this location. Highly recommend to anyone who needs some extra space! These two were so accommodating and awesome - I can’t brag about them enough! Thank you!
Was assisted by Ravon. Great customer service.
Georgy was so nice an helped us a lot!
I was having trouble making a payment online and Georgy was so nice, she helped me and made sure I understood how to function it.. Shenese and Isiah was nice and was helping me too.
I came in here with my brother and he was renting. Georgy was sooo nice and helped him with everything. I recommend her
Isaiah did an amazing job assisting me when I had to call the locksmith to remove a lock. Very professional to the T.. also on a another note the lock it self put up a good fight thus letting me know that the security is on the money at this location thank you public storage
Gentleman isaiah was and is very professional and knowledgeable . He helped my aunt Lina make a difficult situation turn easy . This was her first time with this process, he also took his time and was understanding and stayed open a lil later than supposed to .. I thank you for your outstanding service . Thank you public storage
Isaiah and Shenese were super helpful and got me set up. Great stuff
Best customer service Isaiah
I’ve never rented a storage unit before, but this was super smooth, easy, and hassle-free thanks to Isaiah. I only need the unit for a couple of days because I have to move out before I can move in elsewhere, so the promotional pricing was huge pro. Even though I’ll just be renting for this month, if I ever need a unit again in the area, I’ll definitely rent from here again. Isaiah listened to what I had to store and suggested the right size unit, and also let me know that they also had boxes and packing material for sale as well should need to buy any. Thanks again!
Georgy was so nice! She helped my sister with all her storage needs.
Georgy is the best!
Staff is amazing, they are patient and have great communication skills. Shenese have great customer service. She is always there when I need. I will recommend this storage to my friends and family, great staff.
Ravon and Shenese were extremely knowledgeable and helpful. The public storage staff has been extremely reliable and flexible in assisting me with all of my storage and moving needs. Overall the best customer service experience I’ve had in years!
The staff was awesome, the facility was clean and I saw my very first auction. I felt sorry for the person who lost it.
Great service. Georgy helped me out when I needed the space. Thank you.
This is my first time using a storage unit and I must say I’m having a great experience at public storage! One of the employees Rayvon was such a big help moving in, he was very polite and patient. He walked me through the procedure, gave me his recommendations on what size room I should rent based on the things I told him I will be storing. He answered all my questions without making me feel uncomfortable for asking many questions. I love this place and the community seems friendly and respectful as well.
Georgy was super helpful!!! Signing up and getting my storage unit was easy and quick with her help! ☺️
Georgy was extremely talented and definitely help me get my storage package..thus was amazing
Siquena from 269 gold street and shenese great customer nice and much friendly 5star service for them!!! Keep up the good work
If I'm moving out my unit and need extra time, but only half the month, can I pay for the unit for half the month only?
Shenese was amazing. This was my first time ever getting storage and she explained everything thoroughly and suggested the perfect size that I need. William the manager was awesome the staff if so pleasant here.
Fast and knowledgeable service. Thanks Georgy!
Georgy was knowledgeable, extremely nice and friendly. I went into the facility unsure if I wanted to get a unit and her personable personality sealed the deal for me and my daughter.
Thank you Georgy for your amazing service. You were extremely pleasant in my time of need !
Georgy provides excellent service with a smile.
Georgy was amazing!
James did excellent customers service explained everything
Ashante was so nice. She helped and I wish her the best with her baby. George & Norrah was very helpful in the office too. Thank you guys
Shenese was very helpful and gave off amazing energy to be “not much of a morning” 😉😁
Today I met a guy named James, he was so helpful. Today was a great experience with PS.
Norah and shenese are AMAZING we’d be nowhere without them!!!!! Great deals on boxes plus excellent customer service, win win for everyone!
Georgy gave us great service. We came in at 4:45 and they did not turn us down. Amazing service !!!! They are patient and extremely experienced, shoutout to shenese and norrah’
This storage place is amazing, I've been here for a while & the customer service has always been outstanding. Shenese and georgy are fantastic!!! 5 stars at all times..
Shenese was friendly, funny and very helpful.
Receiving good customer service for roughly a year of storing here. Location very convenient for me being in the neighborhood. Thanks to Georgie and James for helping with the leaving progess. Greatly appreciated.
Shenese was amazing!! Super helpful and efficient! 5+++ stars!
Georgy was so nice. She helped me move in and it was so quick. I enjoyed the services thank you.
James was very professional and helpful, from guiding me into the loading dock, checking out the room, everything!! Shenese was pleasant and courteous in our brief interaction.
I came in to get a storage and James, Georgy and Nora was really nice to me. They made me feel very welcome. They are wonderful ! Keep it up guys
Georgi and Nora was so nice to me. They are good peoples
Georgy and Norah was very nice to me. They help me a rent and let me step aside to get money.
James was awesome! Norah was awesome too!
Good customer service from James and overall great service from all staff.
Excellent service by James and Shenese! Very helpful explaining all the details and showing around.
Norrah and her team were so helpful and kind! Made moving so much more pleasant! I’ll definitely use public storage in the future
Great experience. James was extremely transparent about what size would be best, helping me save money, and helpful through my check in and move in. Would recommend this location
James was immensely helpful and incredibly polite.He guided me through the process of obtaining the space with great detail and patience.He was also friendly and kind with an ever present smile.All people who deal with the public can learn a lesson from him!
I just opened up a storage room and James The manager there assisted me with it and he did a great of making feel like I was in good hand I would deficiently suggest you go and ask for James
Wonderful staff shenese was amazing everytime I needed something or she was present! Clean building very reliable. Definitely ask for her !!!! ☺️
Shenese is the best ! She helped me tremendously she is very polite and the best ever with customers I’d recommend this location specifically because of her amazing customer service.
My organization has used this storage space for many years. The experience has always been hassle free. I recently went by the office to get help with our accounts and Public Storage employees Shenese and Norrah were so knowledgeable, helpful and just the nicest people. Thanks for your patience. I'd recommend this location, 5 stars all round!
What was supposed to be a horrendous move became a very feasible move, thanks to Kalila. From the moment I walked in, Kalila made me feel welcomed. Her patience to explain everything thoroughly and wait 20 minutes after her shift while I got everything moved into my storage unit was greatly appreciated.
Great customer service!!! Kalila and Norrah, the two ladies at the font desk, always smile and ready to help. It is always a pleasure to walk into this location!
Ohemgee! Shenese from PS on St. John's was so helpful. She explained the process of renting a storage so easily && quickly. I would totes rent here again. She's also really kind. If you ever need a clean && friendly storage space to rent from come to St. Johns. Her && Kaila will both support you in your need of space. <3
Norrah is super helpful and friendly. She make an effort to remember you and goes out of her way to explain everything.
Been storing with this facility for a while & Kalila has always given me excellent service. From helping figuring out payments and what units is best for me. The building is clean & always shines brighter when she’s there. If you ever need help with storage go to Public Storage on St Johns and ask for Kalila.
Really nice customer service from James. Everything about using the storage space, fees, etc. was clear and he was very patient.
I've came here for storage twice and Shaenese is absolutely amazing. Any question you have she will answer for you, she is very detailed in her work and is amazing at what she does. If you are thinking about coming here don't think twice she will help you any way she can. Thank you so much Shaenese you're the best girl.
Been renting here for a while now. Love the outstanding service that's been given to me by Kalila. She makes renting here super easy. If you're ever in need of storage go to St John's & ask for Kalila
Excellent expeirience. Kalila needs to get promoted to property manager asap.
Terrible customer services. Mistakes were repeatedly made on my account with zero accountability. Not a fan
There are so many storage places in Brooklyn - this one should be avoided at all costs! The people are totally rude, they park their cars in the loading area so there are never enough spots, they force you to give over your ID every time you want to use the carts which could mean,many times depending on how many load you have. The spaces are not special they raised the rent 30% after the first year with no warning and didn't even fix the light bulb. Find a different one!
Shenese was A great help for my first storage experience. I highly recommend her 5 Stars across the board God Bless her
Siquena was very great very helpful and her customer service wasAwesome
Although ths is not where my unit is located, I have always been welcomed with a smile and a warm greeting. Kayla has always been so helpful. When I go in to make a payment she always remembers my name and that makes me feel special. It is so refreshing to have someone like Kayla there to assist me.
Kalila and Kayla have been a great help everytime I come. Love there outstanding customer service. Highly recommended for anyone looking for storage.
Very pleasant environment . Excellent staff, I believe I dealt with a young lady named Kalila . She was excellent , very patient , passionate you could tell she takes value in her work . Answered all my questions helped me move in with ease. Very much looking forward to continue storing my property here !
Shanese was amazing!!!
The customer service was great and Shenese was a great help. She made my time there quick and easy.
Your associates are so helpful and understanding.. Always a pleasure doing business with Khalila and Norrah just to name a few. Thanks guys!!
Kalila provided great customer service, everything was well explained and I felt totally comfortable with process. Thank you for a great and fast check in experience.
It’s always such a pleasure when coming to public storage Kalila and Kayla provide such an exceptional service that I recommend whoever needs storage these are the go to guys. Hassle free and very knowledgeable on products. They get 10 stars from me
Came to pick up some boxes yesterday because im in between a move & i was greated by my 2 lovely ladies at the front desk. Kayla and Kalila are very helpful and made me save a ton on what i thought would be an expensive trip. I kind of confused their names but I will be greatly considering using public storage during my move.
I had wonderful service from Yulandah her knowledge and assistance was great and extremely helpful. Customer service was upstanding from the moment I can I’m with direct eye contact and rapidly service. She made the experience easy and less stressful!
Good customer service
Kalila is awesome..and a asset to the company she is knowledgeable and has a winning personality.professional and she was clear and concise when explaining the policy of a rental..although skeptical she actually made my decision easier to patronize public storage..totally satisfied...great customer service..5 stars for kalila...
I had a very pleasant experience at this establishment. The representative, Kalila, was highly professional, knowledgeable, and courteous while working with me. Thanks to those qualities she changed a skeptical person's mind into being extremely pleased and comfortable with renting from their facility. THANKS
Shenese was very helpful & informative as to selecting the best storing option that most fits my situation. I thought this whole moving and storage things would be a headache. She definitely resolved that.
It's a pleasure using the storage facility here on st Johns place the employees are well mannered and so very helpful from the moment I walked into the main office I was explained about all the different sizes and cost . I will tell all whom I know about ps st John place
thank you,thank you, you were a tremendous and beautiful soul who help me alot,thank you shes'the real mvp. thanks Kalila. you the best!!!!!
I just got off the Phone with Kayla regarding recent upgrades they are doing to the building. I was concerned about protecting my storage unit from the work being done, as I am out of town and able to cover the part of my unit that will be exposed. She was so reassuring and helpful telling me that they would be able to tarp the exposed area for me since I requested it. It is friendly and helpful service like Kayla's, that keeps me a public storage client. Thank you for your great customer service!
Super easy setup and check in. Good rate and location. Kayla is a superstar and made it easy to get a good locker!
Went there and was greeted with great customer service especially from Kayla who did extra to make sure everything went well with my experience.
Affordable. Love it
Friendly and helpful staff made the signup process easy and assisted me with finding the cheapest options for my needs. Thanks, Shenese and Kayla.
Kayla helped me from day one, when I came to the storage place. She was very helpful and nice. Great job.
i just got a unit here and the girls at the front end was super nice ...... but the young lady whom help me name Kayla was awesome..... super helpful... knew everything ..... walk me though everything step by step. the unit clean and ready to go.
Young Lady Kayla was very knowledgeable, friendly, and helpful when providing me with the assistance in obtaining my new space.. Kudos to you all, thank you...
I decided to change storage companies and decided to give this company a shot and i am glad I did. Today I had a day off and decided to finalize my rental agreement. As soon as I walked in I was greated by both the young ladies. I had questions about the storage units and the agreeent and Kayla was a TREMENDOUS help! Very professional! Thank you!
Does Public Storage has small and large containers, is clean inside, and it's easy to find.
Shenese was a very nice postive person. Was feeling done but she made me happy
Kayla and Rolando were awesome! Best experience working with them
The manager Kayla was awesome and very informative. She helped us out and answered all of our questions. If more businesses had a person like her they would thrive and become very successful
Clean and easy access, and have nice storage sizes.
Well run operation Kayla's great five stars etc etc
Been going through a really stressful time going back and forth to get my storage needs straightened out and Kayla and Kalila have been nothing but Patient, Attentive and Efficient with helping me get my space in order. Their customer service was amazing. I would highly recommend to others PS.
I came in today to buy a box . And I met a employee by the name of Kalila Morgan and she was amazing she convinced me to buy 4 more and I didn’t even realize how much I needed them till I got home . I’m a sales man and to see her determination and willingness to upsell me but I dont know if it was the charm or just the remembering myself in my sales mode ! But she was great ! Well trained informed on products I definitely will be returning when I need some extra storage .
Amazing establishment great staff !
Kayla was amazing! She helped me get a great deal, was super helpful and friendly, highly recommended! Thank you!
Had outstanding service from Kayla and Shenese. They were very knowledgeable on storage needs and made such a difficult time a smooth an easy transition. I’m very pleased with Public storage and their customer service
Kalila provided great customer. She was very helpful and gave me all the information I needed
Thank you, Shenese and Kalila for being so helpful! The storage unit is really a lifesaver. Have a great summer.
Staff is very friendly and helpful.
Today I arrived at the location and as always put in my access code. When it didn't work I went to the office for assistance where I met Shenese. She came out, greeted me with a smile and provided access. soon after that I went to my car and again required assistance, it was at this time that Shenese came back (smiling again) and while letting me in, told me she was already working on providing me with a new code to ensure I didn't run into this problem again. That is true customer service. I had not yet asked for new code. But being proactive, She had already considered the next step to continue providing excellent customer service. Thank you Shenese
I had an amazing experience the sales representative shenese was very helpful she went up and beyond to make sure that I found the right space for me
Great service the 1 dollar offer for the storage unit was great, they were really kind and gentle, especially Kayla and Brenna Dee, they brought me through all the apparently hard informations necessary to rent the office
Kayla and Drea were very helpful today. Toatally appreciate Kayla's work that she did for me. And come to think of it. Last time I was there. Today! Kalila and Shenese were so helpful I felt as though they should be tipped. Or then again maybe also get a raise! Am I right? Thanks
Outstanding assistance from these ladies: Kayla & Kalila. The best service that I have been given since being at Public Storage for the past three years. Thank you, Ladies!!!
I love the service I got here I came here once and when I needed storage again I decided to come to the same location. Kalila is always such a big help I really appreciate her for all her help!!!!!!!!
Great place! Staff is really friendly and very helpful. Easy to access except with four parking spaces in two garage bays. It’s super close to two bus lines. The hours are a little annoying to work with 9:30-6p.
Shenese, erica, and kalila are amazing. Came here when I was indecisive for a space and they made everything so easy and clear. I highy reccomend!!! 5 star service.
Kalila was amazing
Kayla gave me a great orientation. It was informative, thorough, and surprisingly quick. She showed me a great space / storage unit which I ended up renting. My 1st time using a storage facility so we went over standard procedures, what / how to do, what not to forget, what happens if..etc. I've been storing with them for 2 months and its a great deal for space, blocks from my home & close to my subway stop. Very convenient. I also worked with Kalila on my return trips and she is very patient and friendly.
She else was amazing! Great service! I highly recommend!!!
I had great service from Shenese! She was clear with all the information for each storage space and very helpful. The whole experience was cool beans!
Kalila & Shenese are a very extravagant pair. Answered all my inquiries, as well as provided me with additional information for obtaining an additional unit for commercial usage. I'm very pleased at the level of experience in customer relations and service. The management structuring at this facility is wholesome and vivid!
Kalila was very helpful and she helped me to reach a final decision without hesitation
Came in to get some boxes & possibly a storage unit. The building was very clean & the floors were so shiny. Kalila & Kayla we’re awwweeesomeeee. Full of laughter and joy. Those two are an exceptional pair & I will definitely be back to rent here if I ever would need storage.
Great service Kayla is the best sge deserves a bonus. Thanks Kayla
My experience with Kayla at Public Storage was probably the best customer service I’ve had in awhile. She was super helpful and made the process easy. Thanks Kayla!
I have never used a storage place before, so when I went in I was nervous and scared because people have told me that front desk is usually rude and do not help you. I must say they were wrong. I walked in and was greeted with a smile and was told about the process straight from the beginning. Kayla was amazing! And so kind, so if you ever go there look for her because she will take great care of you. Thank You Kayla for an amazing experience!
Kayla, and Kalila were fantastic!!!
I came to the place and have the best customer service from Kayla five stars for her thank you my girl she’s the best And I have a bad attitude✔️💯
I would like to share my great experience with Kalila at St Johns Place. We were undecided on rather to stay or leave but her pleasant attitude change our heart.
Andrea and Kayla are phenomenal. Signed up with ease, service was great.
I really enjoyed the customer service experience with the young lady named Andrea. She was fun.
Kaila was a joy to deal with ..... Very professional I will tell all my friends about this company thanks to kaila
I visted this public storage location with my mother and was greeted with a very friendly and polite staff. They were very polite. But Kayla was definitely a super star. She was very courteous, helpful, and personable! I look forward to renting !
I visted this public storage location with my mother. We needed to get a storage room for a sick member pf our family who wasnt able to move his things himself. We were already very tiredand overwhelmed from packing. And were expecting to have an aggravating experience. But as soon as we got there, we wrer greeted with a very friendly staff. They were all very polite. But Kayla was definitely a super star. She asked what we would be moving and expressed condolences and well wished to my sick uncle which was very kind and genuine. She was very courteous, helpful, and personable! She made suggestions based on the amout of things i wanted to store, and the best packing tools i should use as well. I look forward to renting a storage here and think her great service really made this process an easy and wonderful experience.
The one on St Johns, clean efficient. The young lady that checked me in, very helpful. (forgot her name) I will come back with her name.
I have a great experience at this public storage on St John's Pl. Kayla help me today she was a breath of fresh air. She is very knowledgeable and recommended everyone go see Kayla for all your storage experience. Way to go Kayla
Really appreciate the great customer service here with Kayla- the storage space is clean and convenient, would definitely recommend this place to anyone in the area.
Kayla and Starasia were so helpful! Not only did they answer all my questions, but they were also so friendly and helpful! Thank you!
A very professional staff who is always willing to reason out any problem if you should encounter any. I would highly recommend.
I’ve moved over a dozen times and this was by far the best move-in storage experience I’ve had to date. The facility opened at 9:30a on Saturday (a little early for me) and Kayla and Kalila were there to greet me smiling. They made the move-in process seamless, ensuring that I had everything necessary for a safe and secure storage unit. I will definitely be using them in the future!
Kayla and Isaiah were of excellent. They are workable and really care.
I had never used Public Storage but Kayla made our experience a easy one. She found out what unit fits my needs and Kayla explained everything so I can make a educated decision. And the place was very clean.
Kalila & Ania are the best. They’re so professional & the place is very clean.
Ania & Kalila are so nice and friendly. Very professional & caring. Great location.
Service was great. The staff at this public storage made sure I got everything I needed and had great customer service and are really funny. Happy I chose here to keep me stuff.
I was assisted quickly, staff was friendly, the facility was clean and I received great customer service.
Ania and Kalila gave great fast and friendly service and ver professional definitely recommend this location
Ania is amazing! Definitely come rent here. She is so attentive & professional
I was greeted by the attentive Ania. She immediately showed me around the building, explaining every step of the process and figuring out what the ideal unit would be, given my requirements. She then eloquently broke down the rental process. All through out, she kept a positive, energetic and safe environment. Great storing company and fantastic customer service.
Awesome place to do business....The staff went the extra mile to support me and I would definitely recommend to any anyone!!!! 👍🏾👍🏾👍🏾👍🏾 (Everyone here diserve a promotion...!!)
Great location. Clean place. Well lit. Helpful and knowledgeable front desk receptionist. Dedicated for customer satisfaction. First month free and 2nd month depends on storage size. Insurance is a must. Special code access for entrance.
I rented a mid size space for about 18 months, I had nothing but a pleasant experience with the staff. Their customer service is outstanding, thank you Jordan and Ania for making my experience memorable. if you’re in need of a safe, service friendly storage place - you’re in good hands.
The best part of public storage at St John’s Place is Ania! Her information and customer service is top drawer. She’s always friendly and as helpful as she can be. I would highly recommend Public Storage just because of her.
Jordan And Ania were very helpful, very knowledgable about the company and they gave me legendary customer service, I would definitely recommend this location to anyone looking for storage.
Karen, was very helpful. She attend to all my needs, answer all my question..i highly recommend her.thx
Ania is so amazing. She was a great help. Please rent here!
Ania is the best! She had a great attitude regardless to the phone & computer systems being down. Please visit here.
Clean and not too pricy
Excellent customer service. Jordan is very professional. I'll recommend people for your business. A. Francis
Ania provided excellent service. Highly recommended!
We had a great experience working with Ania. She made the process very simple.
Ania is so helpful & nice. I came to the storage facility on July 31st to check out some sizes & get some information. I loved how knowledgeable she was. She was a great help.
Fabulous, helpful and friendly staff who made my moving day much better. Clean and well lit, with elevators well-maintained. Very satisfied with the services and will recommend to my Brooklyn neighbors in the future.
Second time using this Public storage very good place
Great service !!! Fast and easy
I went to this location on Monday to get some information about rentals and how it works and payments, and different size units , Ania & Jordan were very helpful , amazing workers , they informed me very well on everything and left no details out , I will definitely be coming back.
Outstanding service, and attentive care in conveying information. Thanks to Jordan and Ania.
Ania & Jordan Were professional and very helpful since the first day I signed up. I have never rented a storage unit before so naturally, I had a million questions. I am happy to report that they answered each of my questions patiently.
Reasonable priced and located public storage. Parking often difficult.
Jordan was a great help, she got me in and out, found the perfect unit for me. Within the few minutes I've known her she's shown a very helpful and friendly personality.
Property was amazing. Even-though I did not rent a unit, one of the associates Ania was phenomenal and a great help.
Ania was pleasant during my visit. She was knowledgeable and has a great personality.
Amazing service! Alexis was extremely nice and super helpful.
Alexis was super helpful! Love this location!
The lovely ladies at Public storage Jordan & Alexis helped me get all of my items into storage so quickly. They were so sweet and helped me get the best fit storage for my items.
Ania was amazing and I'll definitely be coming back here.great staff
Great experience and very positive attitude employees : Nakia Ania Jordan
Everyone That works here is very professional and helpful!! I want to give a big Thank You To Nakia, Ania And Jordan. You Ladies Rock!!!!
Woow, What a great experience after storing my personal property a Public Storage for 1yr. What really made it special was the wonderful personality of the staff... Im just gonna say my Charlie Angles, you now who you are... Thank for your exceptional hospitality!
Awesome friendly staff. Very helpful and knowledgeable.
Great staff. Very friendly and accommodating. And they had everything we needed, except body bags.
I came into the property inquiring storage and the girls were so nice & helpful. Alexis, Ania, Nicole and Tatyana were all very nice
The place is clean the staff is friendly
The girls that work here are very helpful and nice. They made my vacate process very easy and helped me save money. Big shoutouts to Nakia and Ania for their great customer service
The sign-up procedure with Nicole was quick and painless. Staff is friendly and helpful; the facilities look clean and well-maintained. So far, so good!
This place is the best,my assistant a trainee unbelievably,she was very good with my paper work& getting everything started for me,so happy that choose this location thanks nichol.
Ania & nakia was awsome
Excellent location. Great customer service. Friendly staff.
Nakia was a big help with the move in process and the facility itself was clean and met our expectations. I would highly recommend this location.
Very nice staff and good service !
Great, friendly service. Made the whole process of moving a lot less stressful!
Meeting the Staff here...Ania and Alexis are Awesome...Pleasant and Very Warm....Great Job.
Alexis made the Storage rental very easy and understanding. Glad I came here
Amazing experience thanks to Alexis, Hana and Nakia! They provided me with 5 star customer service: they got me all the packing supplies I needed and a great space. Great customer service and friendly, knowledge employees. Thank you ladies!!
Love the service! The ladies who helped me were helpful and oh so DOPE!!!
A good time had by all!
Great service by Tuvasia and the ladies over here! Friendly service with a smile! Will be recommending to family and friends! Thank you!
Excellent customer service by all staff. Very friendly and knowledgeable. Thank you Alexis, Tuvasia and Aaleyah. You ladies are awesome!
Great staff, those guys were awesome! Very helpful
Alexis and Tuvasia were awesome!!! Great experience
Walked in to see a unit I reserved & the staff was great. Very helpful, organized, friendly and informative. They make their customers feel welcomed.
Customer service is outstanding thanks to Mrs Alexis
I like the great service i get when i come there.. They are really good..
lovely service, every day is a beautiful day here.
Great service and a pleasure doing business this past year thanks for everything
This was the fastest move in possible - they got me a first floor unit and showed me two options, I was in and out in 5 minutes tops. The folks at the counter were polite and super efficient and helpful to get me the best deal for the best size
Really glad I switched from ExtraSpace. Great storage facility. Great customer service from Alexis and Hanakay!
Great service. Attention to detail. Fast and easy.
Excellent service by alexis and aaleyah. Will recommend to everyone. They were great.
I really enjoyed the service. They were very clean and sweet. I highly recommend them. Alexis, hana and aaleyah are amazing and I will be recommending to everyone.
Great service!!!! They were extremely friendly. The unit place is clean. I recommended this place to a lot of my friends and I recommend that you use them as well...
Great service by all the employees. They are the best. Hanakay, Alexis and Aaleyah are very good workers. I give them 5 star rating. I recommend to everyone I know. Very clean always. I will never go anywhere else.
Great service by the staff here. Very friendly, knowledgeable and helped make my move easier for me. I am so happy I found this storage facility. I have peace of mind knowing my items are safe. Thank you Alexis, Hana and Aaleyah. You ladies are great!!
Great customer service. Friendly and very helpful. Polite and heartwarming.
Quick, easy and exceptional service from both Hanakay & Alexis
Alexis and Aaleyah were so helpful! I got everything set up in minutes, and they helped explained all of my options. I would definitely recommend to a friend!
Alexis was professional, courteous, and knowledgeable about the products. Brian ans Aaleyah were also very helpful and and made my experience with them pleasant. I give this location 5 stars. If you're moving or organizing your space you should visit Public Storage on St. John's Place, Bklyn.
Alexis provided outstanding customer service! We shopped around and Public Storage was the best deal by far.
Very good customer service! Friendly and quick
These Guys...are the best....Personable, fun and informing...Alexis....Hana..Aleyah...and Shantel...like cousins I don't see a lot... ...
Alexis and Shantel are very helpful and knowledgeable employees. Shantel opened my account, explained everything, and I was able to move my first batch of items into my unit hassle free wishing 30 minutes. Alexis helped me with my lock issue and to get my items into my unit after a rude uber driver left me at the curb with my things. Good customer service overall. Just wish the hours were more flexible and that my floor was AC'd.
Public storage is the 3rd storage facility I've tired, and has to be the best one. The workers at this location are just overall amazing. They were extemely helpful and patient with me, being that I was very iffy, since my past experiences weren't the best. I definitely recommend this public storage!
Not the one to write these reviews. But honestly I came into the St. John's location and it was huge! Came across the manager Alexis she helped me with everything. Never thought I'd have the experience I did but it was honestly great made my storage experience that less nerve racking. Thank you public storage
The good: Getting storage unit was fast and easy - took around 15 minutes including all paperwork and looking at the unit. Facility is nice and clean. Not so good: Only accessible 9-5 or 9-6pm (no late night access at all which I think is unfortunate. I thought it was a standard practice to have one late night a week for storage access. The Bad: Unfortunately there are extra fees that are conveniently not mentioned on the website - $24 "administrative surcharge" and $11 monthly insurance that is mandatory. There is also a fee for the lock, which can't be avoided for small units because they require a special lock. So basically even though they offer 50% off first month's rent special, you end up paying full price for the first month.
Very helpful in all regards whether or not the burden is theirs to bare. I would have to say that the service for this particular site is "Awesome". The ladies are helpful and vigilante to the area and the community. It's the little things in life that are looked over, but from Day 1 to present date. -----Professionalism and Accountablity seems to be the foundation at hand, always!!!----Thank you to Alexis, Hana and Aaleyah.
Great customer service! Easy, quick and affordable.
My first moving/storage experience living in the city, and I wouldn't have chosen another spot! Alexis was super accommodating in all areas, and I'm super thankful for her help!
Alexis, Aaleyah and Hana were awesome they were hospitable and they were extremely helpful. They made me experience one to remember. Place was clean, well lit and service with a smile. Thanks ladies. Will recommend to family and friends. Great service!
Awesome service.. Alexis is very informative upon my arrival. Mind you this is my first time actually in office. I got great service, she is very attentive and I got all my questions answered. Any one looking for reviews yes I am a real person who actually wrote this.
Alexis is awesome. Came in to view a storage unit she walked me to the room and showed me the space and walked me through the storage process. Honestly I was scared st first but she put my mind at ease. Thank you Alexis and Co workers
The ladies at this location are EXCELLENT!!! Alexis was very knowledgeable and informative with all the rules. She also is very patient. Thank you guys for the great customer service .
I received excellent customer service from Alexis hanakay,and aaleyah. I strongly recommend this facility to others .thank you ladies.
The staff Hana, Alexis And Aaleyah were extremely helpful, quick and efficient. It was a pleasure to rent from them. Thank you
Service was great, fast, pleasant and effective. Thanks to Hanna, Alexis and aaleyah. They lighten my dull day. Thanks guys
I've tried other storage places before, nothing compares to this one. Clean facility ,friendly staff. will recommend.
The customer service by this staff is completely and honestly the greatest . They are all helpful and caring about any problems , or movings . Alexis , Hana , and Aaleyah are the best at what they do ,, and the customer service is truly a pleasure .
Alexis, Hana and Aaleyah were extremely friendly and helpful. I was able to stop in quickly, review the property, and lease a space. The service is exceptional and the neighborhood is safe. Enough said.
Excellent customer service👍
Alexis, Hana and Aaleyah are very helpful, always smiling always making you feel good to be in the store. i recently moved to Atlanta and they were very helpful with my move
Never write reviews but felt the need to applaud the three young ladies: Hana, Alexis and Aaleyah who took my most stressful day of the year and were able to make me laugh and feel as welcome as if I was moving my belongings into their own home! I feel lucky and real comfortable now leaving my stuff with them as I leave town! I was concerned pbefore visiting their office because I thought the price online might too good to be true, but honestly now with the peace of mind they gave me I woulda paid more especially when considering the customer service, so thank you ladies!!
Alexis and Hanna treated me Mr. Bartletto with the up most respect. Outstanding customer service. Very professional. Very clear and precise. I would recommend anyone looking for storage to visit 1062 st johns pl. Public Storage. Thank you Alexis for giving 110% to your customers
They sell empty boxes, packing material and such. Can come in handy
Had a great experience! Hanakay was really sweet and helpful. Highly recommend!
The ladies are always helpful alexis aaleyah and hanakay.every time i come here they are cleaning to make the facility better.thank you ladies .
Alexis Aaleyah and Hana were incredible. So helpful and went above and beyond the standard on meeting my needs. I had forgotten my wallet in an uber and it took 1.5 hours for him to come back and give it to me. They were so good to me, let me sit down and even organize my stuff that I was storing while I was waiting. Super friendly and attentive. Best experience with moving in New York you will ever have. Prices are great too. I highly highly highly recommend.
Super friendly staff and easy to move in! I definitely recommend this location!
I must say the service at public storage at 1062 St. John's place was exceptional. The employees were willing to answer all of my questions and were helpful from the start. The facility was clean ( I used storage in the past that made my skin crawl as soon as I went to my storage space!) they had great box discounts and the employees got me a unit within in my price range! Thank you to all employees that are there. Alexis, Hana and Aaleyah you guys were all great!
St. John's place is such a superb facility. Aaleyah, Hana, and Alexis were so great and kind and helpful. Although I was not renting a unit today they Alexis walked me through the building showing me all the rooms that fit my needs and talked me through the whole process which took a huge weight off my shoulders. St. John's place is lovely! You guys are awesome keep up the good work!!!
Great customer service with Hana. Friendly, greeted with a smile. I had previously inquired at a different storage place and they weren't half as engaging and helpful as Hana was. Alexis was also at front desk and they seemed to both be on point and ready to answer any questions. When you work in customer service, (as I do) you notice how others work uv customer Service. Thank you!
Alexis is so awesome at the storage. She makes sure things are on point. She stand out with great customer service.
This place is terrific . I went from storage place to storage place and and I get to this one and I knew this was a perfect home for my valuable stuff. The service was awesome these three young ladies helped me out so much and made me feel like it was my own family helping me . Thank you to Alexis , Hana and aaleyah . They actually understand what it is to help someone not like these other places with those bums. I need to to introduce them to my children lol. But besides that if you need a storage public storage in crown height is the way to go. I'll be back with all my stuff and friends. Love Steven Palmer.
I've had one of the greatest experiences st public storage. All of the staff is so kind, energetic, and friendly. Alexis the manager is such a genuinely good person. Also Hana and Aaleyah are amazing as well. I recommended this public storage at St johns place. The customer service is amazing. Go public storage!!!!
I've had such a great experience at public storage. although I was a bit iffy on the whole renting storage thing Alexis, Hana and Aaleyah were such a great help pointing me in the right direction. they discussed everything with me step by step and they even took me to various units to see what best fit my needs!! this public storage here at St johns place is amazing. I recommend everyone to come to this location
great job at helping me get setup for move in. Alexis at the front desk was very friendly, helpful and informative. would definitely use this location again if I need storage!
Lovely people, aside from a computer bug my first rental went swimmingly :D
Great place!! Hannakay and Alexis where very helpful
Alexis was extremely helpful! She offered us the best customer service. Also the storage is really clean and has easy access. The only thing I would recommend, is to get more dolly carts.
yea! The staff is nice till they get your money, I have found limited acess on several times , sure it will change the weather getting warmer. barely any lavatory no paper most of time, it is dusty ...but location location location.
My experience at public storage with Ms. Hana was awesome!
Alexis and Hana helped me to get what moving supplies I needed without spending a whole ton! I was able to get a variety of boxes at a great price. These ladies were so professional and they made the process quick and simple!
Hana, Daphne, and Alexis were super helpful and friendly! They answered all my questions in a timely and professional manner and were a pleasure to work with. The total rental process took under half and hour and I left happy!
Alexis was such a big help nice lady!!! she got my bill down really help me out !!! kind smart understand where i was coming from!!! thank you so much!!!
The rudest Customer service ever.... Every Time I go there they are trying to shut down the access to the storage unit 30mins before they close for the day. I know that you can have access till 6pm because it is posted on there door and on the website but the employees are consistently trying to keep people from accessing there units because they want to go home...simple the worst.
Upon my arrival to the public storage at the saint johns location. I was greeted by cherrisse and Kiyah respectfully and my needs were met. They were outstanding, very helpful, and organized.
What can I say other than Great Staff! The ladies at St. John's gave exceptional customer service!! Thanks Kiyah, Hanna & Cherry!!!!
As soon as I walked into this location I was greeted with 3 smiles from Cherrisse, Kiyah, and Hana. I was only there to pay for my mothers rent. The service was great. If I ever need storage of my own or anyone I know needs storage I'll tell them about this location. Keep up the good customer service ladies!!!!
The service at Public Storage on St Johns Pl is amazing. Hana contacted me after I reserved my room and was courteous, professional, and accommodating. Hana and Cherisse both had great smiles when I arrived and I felt welcome. Cherrisse assisted me when I visited the location. Cherrisse introduced me to the location by clearly reviewing the policies, taking the time to explain the "why" behind the policies and her questions, and gave me a thorough/informative tour of the facility. While completing paperwork I commented on the level of service and another customer chimed in to agree and remark on the poor service they had received at other locations. They continued by explaining that the kindness and professionalism of Hana and Cherrisse is her reason for using the location and also mentioned a manager (Kiyah I believe), who was not present. Thanks Cherrisse for the great service!
Excellent Experience they are the best!!!
Hana and Kiyah provided excellent customer service.i highly recommend this storage facility
Hana and Kiyah were really helpful with my services at public storage 1062 St Johns place brooklyn 11213.
Great storage facility excellent workers assisting customers at a steady pace. Hana and kiyah were very helpful and answered all of my ?s. I highly recommend this storage facility to the public.
Great staff!!! Thanks for your help ladies
Highly recommended storage facility, great rates and $1 promo plus awesome staff!!!
Great location, friendly staff, would highly recommend if you need storage
Hanakay & kiyah were awesome at helping us choose a unit, and with all our questions.
Hanakay & Kiyah were awesome!!! Very helpful.
Kiyah & Hana, these are the best representatives a customer can ask for! Thank you for keeping me abreast on my account and all that I need to do to stay on top of it! Wish I was as on point! Again... thank you!!!!
Great awesome always clean esp restroom, great customer service even when your not happy.....only if they could offer cheaper rates n discounts;) ***** n one thumb up!!!
prices are great! place is clean! storage units perfect! Kiyah, Danzie and Hanakay are stellar employees and make the entire experience enjoyable and reassuring. Thanks for everything!
Kiyah, Hana, Dazni all showed great customer service and were very helpful with all of my questions.
My experience with this location has been and continues to be a great one, thanks to Kiyah, Hana and Dazhi. They have been very helpful especially since this was my first time. i was well informed and i found them to be always willing to assist.
Kiyah, Dazni & Hanna ur got great working people here keep up the great customer service
Great customer service. The employees in the office were very friendly and helpful. Kiyah made a quick phone call to her manager and got the jobs done for me in a fashionable matter. Hana also showed great customer service, she kept me well occupied why i wait to be served. Thank you guys! I highly recommend this storage facility.
Kiyah,hana,dazni are some of the best employees to deal with.great experience over all every one is friendly helpful efficient. Great communication and good prices. Clean. Over all an a plus for the team.
Everybody is very nice and professional every time I go, especially Kiyah!
My experience was awesome both times walking into this location. Employee was very helpful and professional.She asked the right questions to know what's best for my needs and also made helpful suggestions being that i was undecisive. I now store my valued items there and will definitely spread the word. Thank you Kiyah!!!!
Great experience. Easy move out. No hassle. Kiyah was great. Unfortunately I left because I was moving out of state, but will be back if I ever come to NY again.
My experience at Public Storage was the very best that anyone can have, The three young women that I had the pleasure of serving me was very customer friendly, it was such a pleasure, they had the best communication skills that I have come across in a long time, they were pleasant, cooperative and answered questions appropriately. A BIG shout out to Dazni, Kiyah, and Hanna, keep up the good work.
Kiyah and Dazni went the extra mile to help me with the craziest requests definitely recommend them and this location for any storage help in Crown Heights
My experience at public storage was fantastic, the young ladies Kiyah and Dazhi, showed great customer service. They went above and beyond to make sure I was a satisfied customer and I am very thankful for that, any other public storage that ive went to or visited didnt make me feel like I was at home or made sure to explain everything to make me knowledge in what Im getting into. Thank You Public Storage for hiring these two young ladies you made a smart business decision by having them on your team
Excellent customer service by both Hana and Kiyah. Hana went above and beyond to assist me with securing my unit today. Thanks Girls!
Great service.. Very helpful.. Went out of their way to ensure I was accommodated.
Thanks to Hana for making my move in so smooth. Amazing and cheerful customer service, clean facilities, easily accessible by bus or train, and great storage rental rates: what more could you ask for?
Kiyah & Dazni I had a great Time they was very helpful
My storage manager kiyah and hana... was really nice and helpful... they made sure I understood everything I needed to know about having my things in storage....
Kiyah was very helpful and very good with customers and she has a positive attitude.
Kiyah & Hana we're extremely helpful, they have outstanding customer service. Very caring & beautiful ladies
Kiyah & Hana were extremely awesome, they have impeccable customer service! I walked in to buy a box & ended up buying storage. They were very helpful, I highly recommend this location if you need storage!
Hana & Kiyah have created excellent service, I'm very pleased & glad I walked in!
Kiyah and Edwin did a great job help me out this afternoon.
Kiyah, Hana and Edwin are the BEST!!!! They helped me out(took my money) all with a smile. They were very professional and kind.
Kiyah, Hana & Edwin provide outstanding customer service & they are very professional.
I'm great full to have had the opportunity for outstanding service & great assistance from the company's Beautiful staff Hana & Kiyah at public storage. I highly recommend this company for any storage needs!
Acquiring a unit here was a seamless, easy experience thanks to the very professional, friendly staff. Thanks Hana and Kiyah!
Superb customer service. Everyone in the office is friendly and helpful. I prepaid for a month and then moved out early enough to pro-rate the cost. Kiyah and Edwin made some quick calls to their manager and got my money returned to me immediately. Thank you guys! I highly recommend this storage facility.
When my mom died last year my children decided to store some items that were special to us. The unit was rented for me so I did not have a lot to do with the contract. I paid up a year in advance so, I did not have much contact with staff. After the year we began to fall behind in payment, never falling behind more than two weeks. However, I found the staff to be very uncaring and RUDE!!! I found that when ever i visited or called I became anxious and had my defenses up. Just when I was ready to remove my belongings to another storage EDWIN came to the rescue. Public Storage is lucky to have him, and his parents should be proud of the young man they raised. EDWIN you and Tyneisha put a smile on my face today. I pray God's blessing over your life. The world, and Public Storage need more people like you. Public Storage, this kid needs to be commended!!!!!!!!
Ive been a customer at this location for 1.5 yrs and it is always easy access, friendly service AND clean! Brian, Jessica and Edwin are all very competent and friendly employees here! I highly recommend this Public Storage facility plus their prices are pretty damn good. C
The staff is curtious and helpful. Quick and fast service. Brian is my favorite staff member, he went out of his way to asist me in my request. Great job.
excellent...The staff are very helpful...thank you to jessica and Brian..xoxoxo...:-)
Jessica took care of business. Very professional
Excellent customer service. The woman at the counter was extremely helpful and considerate of my situation. Will recommend to my friends and family.
Superb customer service, one of the best storage locations in the area. The staff is so accommodating and attentive. Brian was a huge help, he had all the information I needed and an eagerness to assist me. It's nice to be able to interact with an actual person instead of speaking to an automated system. So many storage units rarely have any attendants on site, Brian was posted and ready to answer my questions with the instructions and details I required. Wishing more facilities operated with such efficiency.
The people at this property are soo nice. Even though I had trouble getting in half the time, their attitudes and help made it a little better. When i had questions, I called and Edwin is the person I spoke too and he helped me out a lot. I had lots of questions and he explained everything in great detail. I'm pretty sure he thought I was crazy though. But I would defiantly recommended this location to everyone.