Public Storage Self-Storage Units at 5002 2nd Ave, Brooklyn, NY
5'x5'Online only price$ 31/moSmall 5'x5'
$ 31/mo $39Best Price Label
- Climate Controlled
- Inside unit
3'x3'Online only price$ 64/moSmall 3'x3'
$ 64/mo $80Best Price Label
- Climate Controlled
5'x5'Online only price$ 88/moSmall 5'x5'
$ 88/mo $110Best Price Label
- Climate Controlled
5'x9'Online only price$ 91/moSmall 5'x9'
$ 91/mo $114Best Price Label1 unit left!
- Climate Controlled
5'x10'Online only price$ 94/moSmall 5'x10'
$ 94/mo $118Best Price Label2 unit left!
- Climate Controlled
5'x5'Online only price$ 107/moSmall 5'x5'
$ 107/mo $134Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x8'Online only price$ 110/moSmall 5'x8'
$ 110/mo $137Best Price Label
- Climate Controlled
5'x7'Online only price$ 118/moSmall 5'x7'
$ 118/mo $147Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 118/moSmall 5'x10'
$ 118/mo $147Best Price Label
- Climate Controlled
5'x8'Online only price$ 134/moSmall 5'x8'
$ 134/mo $167Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 143/moSmall 5'x10'
$ 143/mo $179Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x7'Online only price$ 177/moMedium 10'x7'
$ 177/mo $221Best Price Label
- Climate Controlled
10'x9'Online only price$ 188/moMedium 10'x9'
$ 188/mo $235Best Price Label
- Climate Controlled
10'x8'Online only price$ 227/moMedium 10'x8'
$ 227/mo $283Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 239/moMedium 10'x10'
$ 239/mo $299Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
13'x10'Online only price$ 377/moLarge 13'x10'
$ 377/mo $471Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 484/moLarge 10'x20'
$ 484/mo $604Best Price Label
- Climate Controlled
Nearby Self-Storage Locations
Self-Storage Near Brooklyn
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Brooklyn Climate Controlled Storage in Sunset Park
Storage units in Brooklyn are located in the Sunset Park neighborhood near Green-Wood Cemetery, a couple blocks from Belt Parkway. All-indoor climate controlled storage units here range in size from small lockers to large 10x30 storage units.
Cheap storage in Sunset Park, which is bordered by Park Slope to the north and Bay Ridge to the south, is close to the piers along the Upper Bay. Excellent views of the Statue of Liberty line the waterfront.
Green-Wood Cemetery is an historic landmark dating back to 1838. It's an arboretum, bird-watchers paradise, sculpture garden and site of a Revolutionary War battlefield as well as a final resting place. Many notorious New Yorkers are buried here, including Jean-Michel Basquiat, Leonard Bernstein, and a long roster of ballplayers and politicians. The Catacombs of Green-Wood Cemetery are rarely open, but if given the opportunity to venture inside this pre-Civil War enclave, definitely do it.
If you live in a studio apartment near the huge cemetery and need to sublet, pack your possessions into a 5x5 storage unit until your return to this great neighborhood.
Keep year-round recreational gear in a 5x10 storage unit for play at nearby Bush Terminal Piers Park. Holiday decorations and all off-season clothes and shoes can be stashed along with your athletic equipment.
Those sharing Sunset Park's century-old row houses may need to store duplicate furniture in a 10x10 storage unit, which would accommodate couches, sleeper sofas, futons and dining sets.
A 5x15 storage unit will hold a small apartment's worth of belongings if you are going on the road or need to clear out space for a new member of the household. These cheap rentals will do the trick.
Homeowners around Sunset Park High School undergoing a renovation project can use a 10x15 storage unit to pack in four rooms of furnishings. Everything will be close by if you need to retrieve something during the remodel.
If the renovation is a gut job, you may need a larger 10x20 storage unit, which will hold five rooms full of belongings until the project is finally done and you can move home.
Moving to New York City for the first time? Consider looking for a place in Sunset Park.
Brooklyn Public Storage in Sunset Park has a storage solution sure to meet your needs.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 594)
While looking for a unit to store material, I called Public Storage and had the pleasure of working with Chantele. She was very professional and helped walk me through the steps of renting a storage unit. Chantele also took the time to make sure I understood how to properly access the building and answered any additional questions that I had. Need a facility that is clean and has accommodating staff? Definitely reach out to Public Storage, you won't be disappointed!
Orquidea gracias por tu servicio y ayuda contento por tu servicio recomendaria este lugar 100%
Lisa has provided great customer service since day one. I highly recommend this facility. Property is always clean and the customer service is always on point. There is no problem that can’t be resolved.
This storage spot has been great. Clean and the customer service provided from Lisa has been amazing. The prices and sizes are very accommodating. I highly recommend you come store with the staff at the sunset location, I promise you won’t regret it.
Avoid this place like the plague!!! The best things they have going for them are the clean & safe environment. Elevators are CONSTANTLY out of service. I've been here when both elevators are out of service and you need to schlep your stuff up and down the stairs. To be clear, I don't mean their elevators are down for an hour or two for maintenance... they're down for days and weeks at a time. There was a point when there was only 1 elevator for a solid 2 months. I've even been stuck in their elevators before. The front desk's response? "yeah we know about the elevators. We've got someone coming." They open extremely late and close VERY early for a storage facility. If you have a job where you work 9a-5p, you'll never be able to access your belongings during the week. If you're OK with that... it might just work for you. Also - that promising price you booked on their website? It will only last about 3-6 months. In your rental agreement, section 2.2 states that they reserve the right to increase your rent whenever they want, whatever frequency they desire, with no cap on the increase. I booked my rental space with them on August 2, 2022 for $286/month. On December 2, 2022 (4 months later) my rent jumped to $369/month. On September 2, 2023 (10 months after my first increase) I'm now paying $422/month. So, 13 months in, I'm now paying nearly 50% more than my original agreement price. Public Storage, as an entire brand, is not worth the hassle. Stay away!
Chantelle, at the front desk was so helpful helping me upgrade to a larger unit. Excellent customer service.
Chantele saved my life! I was stressed moving and had to change my reservation last minute. I thought I would have to pay 2x or lose my reservation but she helped me out!!! Thank you!
Lisa and Orquidea has provided top notch customer service, the facility is clean and well kept. Prices are decent. I’ll recommend this faculty anyone looking for great customer service.
Fui en busca de storage orquidea me dio un servicio exelente le recomiendo este sitio a todos los k necesiten el servicio gracias por tu ayuda
Ms. OrQuidea is very nice and she helped us quick and easy!
Very friendly atmosphere, friendly crew, very informational and honest. Very very helpful didn't try to push me aside and assign a storage room for me took the time to show me and asked if it meets my needs. I'm a very happy customer at public storage. Also I see some reviews complaining about elevators, I've been here several months and 1 elevator does go inoperable but they fix it as soon as possible, haven't seen 2 elevators out at the same time. They have signs that say "don't hold elevator doors because it will leave it inoperable," but people don't like to read or listen. I highly recommended this to my family and friends, close, convienent, and secure.
Very friendly atmosphere, friendly crew, very informational and honest. Very helpful didn't try to push me aside and assign a storage room for me took the time to show me and asked if it meets my needs. I'm a very happy customer at public storage. Also I see some reviews complaining about elevators, I've been here several months and 1 elevator does go inoperable but they fix it as soon as possible, haven't seen 2 elevators out at the same time. They have signs that say "don't hold elevator doors because it will leave it inoperable," but people don't like to read or listen. I highly recommended this to my family and friends, close, convienent, and secure. Almost forgot to mention the loading dock makes it easy access.
It’s always a great pleasure when I come to sunset. Lisa alway greets me with a smile and is always available to help and come up with solutions with any of my endeavors. I’ll recommend anyone to store here.
Orquidea provides great customer service. Please rent at this location.
Orquídea gracias por tu servicio
I came in the other day to ask a couple of questions and the staff was extremely rude. They acted as if I was bothering them at work. They didn’t want to give me their names but I heard the other worker call the rude girl who didn’t even put down her phone, oricida? Needless to say, I won’t be storing my things here.
Lisa, Orquidea and Michael they are always very helpful and courteous, always going the extra mile.💯👍 We recommend public storage.
The ladders are super wobbly and Oruidea is simply unbearable. Steer clear of this storage and try literally any other
Don’t let the comments about Orquidea fool you. She begs every person she signs up to leave her a good review… she is the most obnoxious, rude, inconsiderate and unprofessional worker I have ever met. I get that the storage closes at 6, but that should not mean pester and harass your customers to leave at 6. I told her I was finishing up and instead of asking “how much longer” or something of that nature, she tells me how I am now trespassing… it was 6:05. She continued to be rude so I succumbed to her nasty energy and argued back. How did this woman even get hired?! If you like being treated with decency, choose another storage.
We are very grateful for finding this storage place in our area! And we want to give special thank for Orchidea for her assistance and help us to make right decision about size of the storage space, thank you for her attention, kindness and her smiling face, it’s very important nowadays.
This was my first time renting a storage unit, and I had a lot if questions and concerns. I’m so thankful to all the staff members working with me, especially Chantele for guiding me through the process with kindness and patience. 10/10 experience!
Great facility! Clean and climate controlled. So 5 stars for that alone. Some of the services and the goods sell are subpar, though. Had unit for two years 👌🏾 Don’t open any storage unit without a plan to close 😃
Chantel she was for all info and amazing help getting the storage I needed!.
Very wonderful customer service Paula was lovely. Clean space. Edit & update: since Public Storage took over the hours have shortened and the service isn't as strong.
I thought it was bad with two SLOW elevators. One of the elevators hasn't worked for over a week. And now they jacked the price of my unit AGAIN. Also they went from 7p to 6p during the pandemic. I've spent thousands of dollars over the years. Unless you're a business, just get rid of it. F. This. I'm out.
Orquidea was a great help! She solved all my issues and got me checked in quickly! She is so kind and definitely deserves a raise
Solo sirve un elebador para 5 pisos abren tarde y sierran muy temprano y ensima suben la renta cada 5 meses
My visit at public storage Wednesday, May 4th, 2023, Ms. Oquidea, took care of me very professionally and I left very satisfied.
The Lady who helped me was very nice! Thank you.
Michael was friendly, responsive, and was super helpful, going above and beyond, and was patient with my many questions. He's a gem. The location is clean, quiet, well organized, and it's not hard to get to and there is not a lot of traffic, so it feels pretty stress--free considering moving is generally stressful. Well done.
Nice, convenient and good customer service
Overall the place is clean and safe. I moved my stuff here because they offered a much cheaper price online than at my former storage unit. I made a reservation online for the lower rent. When I went in person to finalize the rental, I was told the unit was no longer available, that it had been rented earlier that day. They offered me a similar space for a much higher price. I stood my ground and suddenly there were several units available at the original price. Nevertheless the rent went up a few months later, however the price was still lower than what I was paying at my former unit. Don't move here on the first or last day of the month for you'll end up paying your moving crew a lot to wait around for the elevators.
When I went to look for storage Lisa and orquídea gave me a great service I will recommend this storage 100%
Orquidea muchas gracias por tu ayuda
I had an issue with the payments toward my rented space and the manager there— Orquidea, helped me out to the best of her ability, she’s very understanding and was mindful about what my needs were. I am eternally grateful. *two thumbs up*
This location is great however the public storage corporation in general is not. I switched to Public Storage because the other place I used raised my fee to well over $200 for a 5x10 unit. I began with public storage in 2019 at $97 per month, they raised me to $107 in 2020, $145 in 2022 and now beginning February 2023 to $189 for a 5x10 unit!! Ridiculous. Guess I’m moving out…again.
Mi estimada Orquídea me ofreció un servicio excelente. La atención fue muy grata.. Recomiendo su asesoramiento. Es la mejor 💜 👍🏻
Orquídea y lisa gracias por su ayuda durante el proceso del rental
Mi esposa erika rento una unidad en este sitio orquídea me dio un buen servicio gracias por tu ayuda
Orquidea me dijo un excelente Servicio recomentaria Este sitio
Orquídea and Lisa thank you for your help I will definitely recommend this storage to anyone
Muy buen servicio y muy amable la persona que nos atendió 😃😃😃😃 orquidea
Orquídea thank you for you good servicié
Sophie was very good great personality great customer service
Public Storage is a clean space, easy access and a convenient place to store your things. It’s secure and works well for me. Orquídea was very pleasant and helpful. Very informative and respectful. She was ready to show me the space and walked me through everything. Thank you! Very pleased
Thank you jodie and Lisa for your help and patience today it was appreciated
It's ok. Getting expensive.
They just doubled my rent from $61 to $121. The only notification I received was a mailer like it's 1999. I rarely write reviews, but this is unacceptable.
Shannon was super nice
I was at the property yesterday and jodie showed great patience and customer service* if you ever need storage I recommend public storage on 2nd avenue
We have the rental for one year. Now they increased $50.00 more and the service of Customer Service is "zero". Everytime we needed a cart, is nobody in the office to unlock. So many people angry just in one day they needed a cart. Thanks! we moved out our things already.
Jodie and Jeremy were very helpful the property is clean and has excellent parking options.
Why can this facility be open till like 8pm, it's very hard for me to get there before closing time. I work till 5pm..
Orquídea was very helpful very friendly. She helped us every step of the way to set up a unit. Thank you for your help.
Michael was very helpful, nice, and informative.... The facility is extremely clean, secure, and safe... I recommend it for anyone who needs to store their property...
Orquídea una señora muy amable buen servicio si recomiendo el citio
Orquídea, es una persona muy atenta con profesionalismo y respeto para los clientes yo recomiendo este storage por ella
Clean Facility Friendly Management Great Location Thank You Lisa and Jeremy!!!
Thank You Public Storage for a great rental experience clean and secure is what I wanted I received it Jeremy and Lisa very professional!!!!
Orquidea and Lisa were great help and i would highly recommend this storage facilty. They were pleasent and very patient. Thank you ladies!
Orquidea and Lisa are very nice. Thank you for your help. I would recommend this place
Lisa has provided excellent customer service. Always clean and presentable. I would highly recommend this facility!
Hours are 9:30-6p M-F and 9:30-5p weekends. Closed on holidays. Need to take a day off from work to access personal belongings. There are codes to the elevators. There's no reason why this cannot be accessed outside of those hours. Upon signing 3yrs ago, this was the promotion. Very upsetting.
Orquídea es una persona maravillosa en todas las este ciones de la palabra me ayudo con mis necesidades excelente persona y servicio
Locks clean and secure. The late fee multiplies fastest than IRS's. It's turning into extortion.
Orquidea gives amazing service! Def would come again.
Fui a rentar un segundo espacio al 5002 2nd ave en Brooklyn ny. Orquídea y lisa fueron muy servicial en lo o yo buscaba. Recomiendo este storage al 100%. Gracias muchachas por su ayuda.
Lisa was amazing and very kind, she made my experience incredible. Thank you so much
Orquidea is lovely person, helped me to chose the right storage. Happy with the service.
Orquidea gave me excellent customer service.
Orquidea muchas gracias por tu servicio.un placer aver rentado en este sitio
Orquídea had exceptional attention and was very helpful and attentive in helping with our needs. She really made our transition a smooth experience.
Thanks you for your service orquídea and Lisa
Amazing services from Orquidea
Jada was great very knowledgeable and a great help very satisfy.
Jodie was a delight during my move in. Great customer service. Truly appreciate all her help.
I did my rental today orquídea was very pleasant
Jodie was very helpful I will recommend public storage to my friends
Jodie was very kind and helpful . Great customer service .
Orquidea thank you for you help very professional building nice and clean
Lisa and Orquidea was a great help. This place is quick, easy and clean. I apprecite their help. I would recommend this location to anyone looking for storage.
Great prices, always clean.
Lisa is the bomb!!! The place is clean, I have not had any issues with my belongings being ruined, the place is really climate controlled (unlike a previous place I stored at that said they were “climate controlled”)…I highly recommend Public Storage, you will be happy here.
I rented a unit on line when I went to the property to find my unit orquídea was very helpful thanks you so much.
Orquidea gracias por tu ayuda renta dome el storage.
called in to ask questions and Jodie was very helpful and courteous !!! Thank you jodie
Orquidea and Jodie were excellent during my rental process thank you so much
Orquidea took care of me very well, the hospitality was great and everything went by fast and smooth!
Orquidea thank you so much for you work
Very nice staff 👍
Jodie & Lisa was exceptionally courteous and friendly with the process. Made everything nice and smooth. Great place
I like this place because it's convenient but the holiday hours should be updated for specific holidays it says open but when we got there (literally 3 minutes away) it was closed.
Highly recommend. Clean and secure units. My costumer service experience with Roshelle was excellent. She was knowledgeable, extremely patient, and helped me problem solve while I explained what I needed. 5 stars… Thank you!
Orquidea is the best, she is friendly, helpful & knowlege of her job.
Orquidea she give the best customer service she is very patient understanding and also welcome whenever you enter the office and ready to help you
Moved in this past April and moved out yesterday with no issues. Building was new and clean. We were assisted both times by Kayla, who was great — super nice and very helpful.
Kayla was a great help! Her customer service skills are amazing. She helped me find the perfect storage unit for all my stuff.
Orquidea thank you for tou help. Food customer service
Gab was great. Helped my families vacate go smoothly and was very friendly every time I have met him
I found this location of Public Storage and thier staff, especially Lisa, who treated me with a professional and cortious manner on my first day Exceptional.. the building is clean, elevators Large, garage is Large and capable of even professional movers to use. Because of this I would recommend this particular Public Storage for anyone who want this kind service and security, as Lisa said , we're always here to help you in your moving in needs!!
This place is the BEST because of the staff!!! Orquidea Lisa and Gab are the kindest most organized staff, they helped me with everything and put my mind at ease during a stressful move. They were always smiling and made me feel so comfortable and taken care of. Thank you to this crew for everything you do!!
Staff Orquidia, was very helpful and professional. I have rented storage space before, so far this has been the best service from start to finish! Very much appreciate, thank you!
The cutie at the desk message me on IG 😉 Devinlebron42
Lisa has been very helpful and pleasant since day one. I really appreciate all her help, I would recommend this facility to anyone interested in renting storage.
I went last week with my friend to rent a unit which he did. Orquidea was very professional and friendly. I would recommend this place. Very cleaned
I am a long standing customer with public storage. In these tough times, where paying the monthly bills can be a stretch, I must say that I am grateful for the outstanding, kind and friendly custom service I receive from Orquidea and Lisa. They both are shining examples of what it means to be true professionals. I know I will always be met with a warm smile and reliable service. Thank you Ladies.
Thank you Lisa and orquidea for you help
Amazing customer service from Kayla!
Orquidea thank you for your help your the best
Thank you for your 5 star service Lisa
Lisa provided great customer service. I highly recommended this storage facility. Its clean and convenient.
Orquídea provided 5 star service. I appreciated her knowledge and patience. I recommend this location to anyone!
Es genial muy espacioso.
Clean, fresh, friendly staff, VERY INCONVENIENT ACCESS HOURS
Thank you Keajha for you help. Excellent service
Great help from Orquidea and Keajha
I received an EXCELLENT CUSTOMER from Keajlia! Thank you so much!!! EG
Rente un espacio por primera vez y quede sastifecha por la ayuda de una enpleada Orquidea de este lugar fue amable en informacion en todo un lugar muy sastifactorio para cualquier persona que necesite guardar algo cuando lo necesiten pregunten por Orquidea ella lo ayudara en todo se la recomendo
I came with a friend who was going to rent a space but we weren’t sure how it worked. Luckily we spoke to Ms. Orquidea, and she was very helpful. She provided us with all the information we needed to know and showed us the storage rooms. Highly recommend this place!
Orquídea was very nice with me when I went to rent a unit thank you for your help
Nice place but in my opinion they are overpriced rented the smallest storage they had and it cost one hundred dollars a month and I don't an on taking my furniture out anytime soon so for now I will be looking for something much cheaper cause like I said they are a over priced place
The best customer service ever provided by Orquidea thank love for the help
El lugar es bueno y limpio ...el personal de lo pésimo ..solo orquídea es linda con los clientes ...tuve la mala experiencia con el manager tipo déspota 🤬 ese lugar sin orquídea no es nada ....por favor cambien de manager ...👎👎
Great customer service from Keajha! I had many questions regarding getting a unit here and she was incredibly helpful in telling me everything I needed to know. Recommending this place, and especially Keajha, to everyone I know that is looking for extra storage!
Clean, nice staff.
I would like to take a moment to thank Kayla. It was my first experience renting a storage unit and even though i did not end up renting one today, she was very kind and exhibited great customer service skills. She walked me through the space and let me know what my options were. Definitely made my first time so much better!!
Orquídea was wonderful and helped me with everything I needed! Great service!
David was very helpful and funny thank you.
Great customer service! Yesterday I came to public storage to buy an outside storage space and the girl on the phone told me that they had spaces directly acceable from the outside which was a lie. The miscommunication was very frustrating but another girl, Keaga was very nice and directed me to a property in Rockaway. She was very sweet and helped make the best out of a bad situation.
I went to this storage to move someone in orquidea was very pleasant.i will recoment that place to anyone who's need storage
Keajha is courteous professional and has outstanding customer service
Rent it online and Orquidea was very helpful in my first ever move in to my storage unit. Great facility
Kayla did an amazing job in showing me the facility and making everything easy — and finding the best price.
I had a great experience at this Public Storage. I went to go view a space and I wasn’t quite sure what I wanted. Keajha was very helpful and informative. She bettered my overall experience with her great customer service.
I was very happy with the service I received from Kayla the other day! She was able to answer all my questions and offered great customer service. I highly recommend public storage for your storage needs! :)
great service by Orquidea very professional, facility very clean, will definitely recommend this location.
Orquídea was great ! Very kind woman, explained everything very clearly. She even told me what was my best option for my reason of storage. She was just amazing. As of now I run a business and I need some extra space. I am going to recommend all my business partners to this place. Thank you! Great deals! And best part of it is the great Service!
A women by the name of Keahja helped me look at possible units. Helped me look for a 5x5 unit at an affordable price! Also helped me get the proper lock for my unit! Amazing! Great unit to store my music equipment! I’m definitely coming back for the unit!
Great clean place..Javonna the receptionist was very thorough and professional.
Sophie and Keajha was instrumental in making my decision to on board with Public Storage. I have had became so frustrated with my current Storage facility. I'm glad to be a customer with PS.
David was very helpful and respectful, took good care of me! Thank you once again
Good service thank you orquidea
All the girls were very nice and kind very helpful. Keajha and Javonna were great I would recommend.
Ashley was great a+++++ service fast and professional very satisfied with the unit and the storage location and the price is good thank you Ashley
Ashley very helpful. Made the transition very easy...
Ashley and Francesca were very helpful and informative. I was able to transfer spaces with no issues m.
Orquídea was Very helpfull by the time with my rental thank you so much
Wow, never seen so many fake reviews. No matter what lie they tell you realize that Public Storage at this location will raise your rent after 6 months and the only recourse you will have will be to move. My last self storage place in Jamaica did not raise my rent one time in over a year. Also, from recent reviews looks like they are having the same elevator issue they were having 6 months ago, meaning their elevators don’t work and moving in or out will take you twice as long as you expected since you’ll have to share one sad elevator with 20 other people. The staff will act like it’s a recent issue.
Quick access to much needed space! I wasn't for the idea initially of keeping storage space. But the convenience of how close this place is and the extra space I now have in my place is great. Storing my winter clothes and vice versa with summer stuff when the seasons change has been helpful. I would recommend this place for any needing more closest space.
Place is nice and clean but 1 if 2 elevators is out of service regularly and the operating hours are terrible. 9.30 to 6? Not good. Staff is friendly
When I went to get information about the public storage app ja on a was very helpful Thank you so much
good customer service thank you orquidea and Ashley
Great staff. Good prices. Only thing it I wish they were open a hour later. Can’t get there during the week before they close.
Orquidea help me alot with my rental.i will recommend this facility to anyone that needs storage
Muy buen servicio muy amigables
Good parking clean facility loading dock big enough for 12f9 truck good size elevator
Super helpful courteous staff. First off, the facility is brand new and super clean. When the space I reserved online didn't quite fit my needs, the team here (led by Javonne) took me space-by-space till I found one that would accomodate my stuff. They quickly and efficiently adjusted my account (no change in price since the space was similar) and I was on my way. Highly recommend this spot for affordable storage.
Javonna was very helpful when I went to rent the unith
The price is cheap and the storage is safe. The service is very helpful. I rented the smallest size storage, which is very suitable for some small electrical furniture
Holding down the fort
Orquídea was very helpful today when I went to rent the unit I will recommend this facility to anyone
Great rates, excellent helpful staff - from the location manager all the way up the company ladder. These guys saved our company a ton of trouble and a ton of money in the midst of a really challenging year. 5 stars all the way. Highly recommend.
Orquidea, at Public Storage in Brooklyn, was pleasant and patient. She explained everything for me so there is no surprises. She helped me through the process. Excellent service!
I am someone that moves a lot . And when I went to New York Orquidea and Javonna was a great help ! When I come back to NY I will definitely look for assistance from them . Great Service!
pretty dope. stored some stuff.
Ashley helped me a lot with the move in process and she has been really attentive and proficient during her time with my move in process.
Ashley & Ronasia was very cool courtesy and profesional ask for them when you get here 10 star customer serviceeeeeeeee
Ashley was fantastic and professional and is a very nice person she knows this business good when you come here ask for her 10 stars
Ashley and Ronasia are the best customer service you can possibly wish for. I helped a friend moved in and then rented a unit myself. The entire process was flawless and they helped me throughout the pocess explaining me the different options I had. The PS itself and office are also in pristine condition. Thank you, thank you, and thank you. Moving is already stressful but you were incredibly kind.
Ashley was amazing! 5 star customer service. So kind and showed us how to use the new unit. Thank you, Ashley!
As a professional mover for 20 years you can imagine i've probably been to every storage in the n.y.c. area. I had to take the time to say this is the best i have ever been to. All of the staff including David an Jovanna are exceptionally courteous, professional and always eager to satisfy the needs of their customers. I recommend this storage highly you will feel safe and happy to store your worldly possessions here!
Javonna is a good human. We thought we had 24h access to our space. We don’t, the facility closes at 5p. We arrived at 5:05p with a full moving truck and were told that the place was already closed. I pleaded w Javonna to make an exception for us, and she kindly let us in and stayed TWO HOURS longer on a Sunday night to let us access our space. She is a complete saint and went above and beyond for customer service, hope she never leaves this company!
Super helpful onboarding experience with David at Public Storage today
Orquidea is a wonderful Employee..
Clean place. Staff are helpful. Overall good storage spot.
The best customer service you can ever get,, thank you for your help.
Orquidea did a nice job whe i went to look for storage that i rented right away i will recomme ed this place
As all the other reviews have said, David is extremely polite and helpful. The facility is very clean and well-kept. I do wish the hours were a little longer, but it is what it is.
Javonna and David where a great help. I would recommend.
David was very professional and a great help. Very good communication skills and helped me with everything I needed.
Never had a problem with this location ! David was very nice and answered all my questions
Very charismatic and helpful! Calm
Sophie the front desk lady,give us a great service, thank you so much.
Very clean facility in addition to concise and straightforward procedures, not to mention a friendly and very helpful staff!
Orquidea me dio un excelente servicio cuando fui a renta Good Service
Great service! Orquidea was wonderful.
Ashley was wonderful outstandig customer service
Sophie is great!!!
Sophie was super helpful and gave amazing service!
Very friendly environment, David was a blast!
David was very helpful and accommodating and made the sign-up process easy and fast.
David, one of the salespeople at this facility, is awesome. Not only did he take the time to walk around with us to make sure that we are confident in our decision, he gave us some great expertise, as well. He was kind, caring, professional, and proactive. He warned us of all the things that we needed to worry about such as the nature of the insurance policy and more. This young man deserves an award for his customer service and people skills. Can’t wait to be serviced by David again!
Everything was excellent, except, you really need more carts. Please. All were taken when we were there.
Sophie was extremely helpful and courteous when I came to check out the storage facility. She also helped facilitate a smooth check-in process and answered all my questions!
Terrible. Wait for carts is an hour. They have 5 carts for a facility that on average has 5 or 6 cars in lot using 2 carts each. This is awful.
Orquídea is amazing! I stopped by looking for information about their service and the lady was very helpful. Very nice and attentive, helped me with my inquire and what dimensions will fit best for my needs. The storage space is clean and neat, 100% recommended!
David helped me out and he was great! The building is relatively new so everything looks nice and clean. Definitely recommend.
David was very very helpful. He is a true blessing. Our overall experience was fabulous because David took care of all our needs. THANK YOU DAVID!!!
Javanna was great, awesome service. Public Storage not as great - lots of hidden fees. But seems like reliable storage.
Orquidea was a great help. She got me a better deal than I had originally signed up for, a bigger space and a better price. She was wonderful and very pleasant and a great help.
Amazing experience with daphne . Great customer service
It was clean and organized.
They made my move super easy. Great customer service. David was very nice and communicated terms and fees upfront and openly. Their price is the best in the neighborhood. 👍
Manager Nicole and the public storage employees were incredibly accommodating. They explained everything thouroughly and got me the best price for the money. They walked through my options and found the best unit for my needs. Professional customer service.
Donovan was an excellent sales representative. He was very informative and funny. Made the experience memorable even if it was for a short period of time.
an amazing experience. DONOVAN, NICOLE AND DAVID WERE GREAT!! THEY were really friendly. Thank you for all the help..
Best customer service by far, the 4.9 lives up to its reputation! Donovan, nicole and David are very helpful and informative. Any questions and concerns they're you're go to people! Smiles on all their faces despite these tough times
Donovan, Nichole and David were super helpful. Great customer service, very informative and nice. Highly recommend renting out Public Storage.
David and Donavon....Nicole. Awesome staff !! Very friendly and accommodating. Couldn't be happier with their assistance.
I really liked the service in this place especially from Donovan, Nicole and David. This place is very clean and quite and also I liked very comfortable from commuter as well .
Donovan help us find a unit that would fit our needs.
Donovan did an amazing job to help me out. Helped figure out what was best for me. I highly recommend this place and ask for Donovan 🤗👍🏽
Donavan and the staff did an outstanding job today! Bery professional and courteous! I will recommend this to alot of people.
Nicole is the best! Amazing customer service.
Thanks to Daphne and David!! You were awesome!
Clean, and friendly people. Donovan was especially helpful. A+ service.
Public storage should include mandatory storage insurance in online advertisement. Otherwise the staff was very helpful and pleasant.
Great space, plenty of parking, friendly and helpful staff. Top notch!
Nicole was great! I appreciate all the time she gave me.
Orquidea helped me find a perfect storage room and very helpful.
Very good customer service. Tyanna was very helpful and knowledgeable. I wanted to add that Michael is also a very pleasant person. This place has GREAT customer service!!! Feb 23rd review UPDATE..... Unfortunately only one week later I have to update my review in a very negative manner. Extra storage on 5002 2nd ave has been bought over by Public Storage unannounced to their customers. In addition any deals that were made with Extra space, Public storage is not honoring. I signed a lease exactly 1 week ago and no one mention that the company was going to be bought over. In looking at my bill I noticed 3 different amounts and none of which Extra Space had originally quoted me. Unfortunately in fear that I would be liable for a ridiculous amount of rent I decided to remove all my things from the space and close my account after only using the space for exactly 6 days. This original great experience turned into a nightmare. Please beware..
Easy access and easy to get to.
Perfect service and very nice people there. AAA
The staff is very professional, great customer service. The location is always clean , I recommend this location at 5002 2nd ave the place to storage.
I had a wonderful experience here today. The facility is kept well and the staff extremely friendly. Patricia assisted me in getting a new storage space and she was very knowledgeable and thoughtful. Easy to work with and compassionate about the facet o was living items fue tomy mother's passing. I'd highly recommend using this space so you can experience this service.
I had a very positive experience renting a storage unit at this space on 51st and 2nd Ave in Sunset Park. Michael Lau was very helpful, answered all my questions and was very courteous. If only all customer service were like this. He was exceptional. The units are new and spotless and all are climate controlled. Thank you!
Awesome storage facility! New and clean!
Just moved in and i love it already! Everything is BRAND NEW! Customer service was superb and smoothly! Wouldn't go anywhere else!
The staff is great and extremely helpful. They made the moving in process very easy.
Uno de los mejores del area
Michael is great! He is patient and quick! Definitely recommend everyone to come here!
Dameon is the best person to work with he make my day a wonderful one God bless you Thank you
Update: monthly payment increased in first six months. Michael helped us as much as he could and considered all of our questions. Great initial experience.
Mike is an asset to extra space storage. Knowledge, kind, professional. A winner. He make it painless!! Thank you dude!
Tyanna was a great help today.
Great service. Very informative. Positive and comfortable environment. Awesome pricing.
Damion was very helpful walking us through the process to sign up for our brand new storage. Great location rate ratio!
Great experience, easy to work with, would recommend to anybody trying to store there stuff
Great service. Very helpful. Very affordable!
Great customer service. Fast sign in process. Clean spaces.
Top notch customer service. Very friendly. All good so far!
Very professional, informative and helpful staff. They have a large parking lot. No complaints whatsoever. The place is clean and bright very modern storage place
Michael did an amazing job and was extremely helpful.
Damian is awesome Dude
Great service, very welcoming. Everything was done professionally. Highly recommended
We were tired of being gouged with constant rent increases at our current storage facility so we decided to start shopping around. We found the same size unit for half the price Extra Space and the customer service was top notch. Definitely glad we made the switch!
Clean & straight forward process. Mike was was very professional and helpful and we’re happy with the space!
This place is the cleanest and cheapest in the area. Highly recommended. Dameon was the most helpful guy I have met and walked me through the process with professionalism and patience.
The agent was very friendly and helpful I would recommend him
Really great customer service and they allow you to view multiple storage units super helpful
Great customer service. I originally came in with a specific unit in mind and they were kind enough to show me a few other options. I ended up storing my motorcycle there for a great price. The units are clean and the folks are friendly, what more can you ask for?
Super clean, very professional and kind staff. Reasonable pricing too. Signing up was a breeze. Highly recommend
Mike was very helpful in our transaction. I was looking to store a motorcycle for the winter and he was able to accommodate me with ease. He set me up with a 5'7 storage unit and he even made sure it was in a location convenient for the maneuvering of the bike. The storage area is climate controlled so we didn't have to worry about the bike freezing up. Probably the best part about the experience is the customer service. Mike and Dameon were very welcoming and quick to answer any questions I had. I would def recommend this storage unit, it's new and in great condition.
This place is very clean and excellent environment climate. Dameon was profesional and courteous. I highly recommended!
Dameon was very helpful
The place is very clean and quiet. Staff is very friendly and knowledgeable. They answered any question I can throw at them would recommend this place to anyone looking for storage space . A+
The people here are very friendly, they walked me through all the info and made sure I had enough space for my stuff. The place is immaculate as well
Beautiful new facility and a cheerful staff. Highly recommended!
Great experience and transaction. Great facility. Nice and clean.
Great location that has a lot of space ,clean and great knowledgable staffers who are friendly and professional. I recommend this place.
Michael was great!!!
Michael was nice and professional. The building is brand new and clean. Fantastic place to secure your belongings.
Great customer service. And well maintained facility. Highly recommended.
Tyanna was extremely helpful.
Tyanna delivered an excellent customer service. She is very knowledgeable and the entire process was quick and easy. I highly recommend it to anyone who really wants affordable prices,this is the place to come!!
Easy , great customer service got all my stuff In The locker stored in less then an hour after calling and making a reservation.
I went in about a week ago to inquire about units for storage. Dameon Johnson one of the employee at the location was very helpful in recommending a good unit for my items and explained thoroughly the fees associated. I will be looking to use Extra Space for upcoming storage.
Friendly and fast. Exactly what was needed.
Tyanna was very helpful today, will recommend to others!
Polite and friendly clerks, the right space. A clean start is now apace! One nagging problem: Auto Pay is a nightmare if you have a space at more than one location, and if you're a senior, a discount is so far but a promise in at least one location: the I/T gremlins need to clean up their act.
Great place to store
Great service, great staff . Clean and tidy!
Wonderful start, clean facilities. Made everything easy.
Best service ever easy in easy out
Great place to store your stuff
Thank you very much to Michael for taking his time and helping us find a unit that fits us best !!! We are very happy about the service and the time Michael took out to explain everything to us . I recommend this place the price is great !!!
I found this place by reading the comments. Michael is indeed phenomenal and did a very good job addressing my questions and concerns. The place has a great location, easy access and is very clean (it’s brand new!). It’s also in my opinion cheaper than other comparable facilities. Definitely recommend !
Tyanna and Dameon were exceptionally warm and helpful. The facilities are super clean and secure. Easily the best storage experience I’ve had.
Fantastic experience. The space is new, bright, well structured and convenient. Damien and the rest of the team were welcoming and very helpful. Strongly recommend this location!
Everyone is friendly and the rates are great!
Dameon was great
The area is so spacious and clean and the staff is amazingly caring and professional to our needs in what we are looking for in space and price. I would definitely recommend family and friends here.
Fast easy and simple took care of everything in 5 minutes. Was storing same day.
Such an amazing experience. Very clean and bright. Front desk support was very helpful. All of my questions were answered and I was treated with a warm welcome. I absolutely recommend this location because of the light traffic and great hospitality.
First time using extra space storage. customer sevice help from David was excellent and very polite made this transition simple and easy....
First time doing storage, Michael was Great!
This is my first time using storage, I didn’t know anything about this and everything was very well explained and the customer service is amazing. Michael is amazing, they have the perfect person for this job, I highly recommend
Very clean and AMAZING service.
First time ever using storage! Very low prices, great staff and Conveniently located !
Great service experience that I ever had from Michael! I highly recommend Extra Space Storage on 2nd Ave 50 Street
Amazing customer service, and storage is a breeze!!
I appreciate all that Dameon has done for me. He is very knowledgeable and has a great personality.
First time using Extra Space Storage, and I absolutely loved the customer service!. Michael, was phenomenal in explaining the storage guidelines for me and my mother. I highly recommend this place, also you can’t find Lower prices anywhere else in sunset. I will definitely be recommending this place to my family and friends
Damien was great!
Great service and wonderful staff that is very helpful
Damion from extra storage did a well job. He provided all information I need also helped find the right unit. Great customer service skills thank you.
Super clean facility! And hands down best price in the neighborhood Highly recommended!
Dameon , great very helpful and knowledgeable
Went in to purchase a few boxes and tape. Dameon Johnson was very helpful and run a very clean facility.
Michael the manager handled all my needs very well .
Had a great and easy experience getting a unit here. The storage is clean, looks like a new fascility and is also very secure with a private parking lot. Michael took care of us and provided excellent service. He is very helpful, friendly and fully explains any questions you may have.
Damon is the Best customer Rep!!!! Give him a Vacation!!!!😁
Es económico y tiene de todo los tamaño y tu necesidades es más seguro. Lo recomiendo.
Dameon was extremely helpful
Very lovely and smart service, excellent lighting and very clean facilities would definitely recommend
Clean, new, friendly. Didn't even know this new location was here.
What a wonderful facility with friendly staff
Smooth on-boarding, nice facility
Great Service! Employees are very nice, got everything set up within minutes!
Its was a great experience they help me with everything i needed to know great work
Great customer service through Dameon
Everyone is nice!
Michael was super helpful with the sign up process. The units here are brand new and very clean.
Tyanna was very pleasant today. Will recommend to others.
Mike was great, very attentive. Place is extremely clean. Got a great discount, too! Location is very convinient.
This was my first time renting a storage unit and Michael was very helpful and made the process so simple. The facility is in amazing condition and looks fabulous. I couldn't have picked a better location.
I love it everything clean and knew very nice people good service
First time using a storage and it was a great experience very helpful worker helped me get the exact space I need for my stuff.
Seamless move in process. Best price around, easy access to elevators, and courteous customer service. Damien was there to guide me through the check in. I recommend.
Tyanna was a very great help today. Will recommend to others!
Dameon was very helpful and professional.great customer service.
Great customer services and discount
The facility is lovely and brand new and Mike & Damian are fantastic. Highly recommended!
Michael and Damien were the most professional , helpful and knowledgeable salespeople. Pleasure to work with .
Staff was very help and the area is very clean. Close by and very reasonable.
Michael was great and the facility was clean!
I've used several different storage units in New York, and this is far and away the best experience I've had in the city. My unit and the facilities in general are clean - they are seemingly brand new. The loading dock is convenient and spacious, and the facility seems safe and secure. The store manager that helped me, Sheniqua, should be promoted to CEO of the entire company. She was pleasant, professional and thorough, and explained the facility's policies, the rental agreement and the bill to me in a clear manner. She personally took me to the unit and showed me around. If you're in Bay Ridge, Sunset Park, or the surrounding neighborhoods this is the only place you should be looking at.
Michael was detailed and facility was clean! Great experience overall!
Easy experience to get started, competitive rates and exceptionally clean premises.
Great site With great staff!
The best storage facility ever, the staff is unbelievably nice, made me fell like family
Micheal was fantastic, clean facility and easy access. Thanks for making it so simple!
Paula was very knowledgeable and extremely pleasant. She explained everything with ease.
I am glad, I have met this great man & lady by the name Micheal and Sheniqua who shows me the Storage place and help me through the beginning to end, explain et give all the informations I need to know. Thank you again and enjoy the time with you guy. I like that you give me all the informations and help me with the price. I would be glad to send you all my friends and family. Thanks again.
Very professional staff! and prompt service! , I would recommend anyone that need storage in this area to use them
Great service and great prices
Thank you sheniqua for everything
Michael was very professional and wonderful, thank you .
Sheniqua helped me through the process and made renting a unit here so easy... fast, safe, and to the point just how I like it....
Sheniqua was awesome! She walked us through the process of renting a storage unit and answered all of our questions. We feel great about our decision to rent a storage unit with ESS!
Great service! Sheniqua explained everything clearly and the facility looks very clean too.
Awesome storage place. Michael helped us. Definitely recommend
Cool spot to store your things. Excellent customer service
地方很大，门口有超大停车位置。手推车就在loading dot 方便随时拿。用完放回原位就好省去拿id 排队。工作人员很nice 还有会说中文的。推荐大家
This is my first time renting a storage unit, i had no idea what i was doing or what i was looking for. Sheniqua, the asst. Store manager was kind and walked me through everything and took her time to break things down. Deffinetly glad i pick this company to use.
Very personable and dedicated. Walked me through the whole process and felt comfortable asking questions. Definitely a great spot to store your stuff. And ask for Paula!
Great place, Paula very nice and interactive
Had a great experience. The guy Michael was a great help.
Very good service and introduction to storage,
Great service from paula
Good customer service and clean facility. They helped us to find the right storage unit for our needs. The rep: sheniqna was helpful and informative. I would recommend this location to anyone in need of some extra room.
Sheniqua was very helpful and informative. Building is clean and secure. I recommend for your storage needs.
Paula and Michael were wonderful, very helpful and friendly, they made it very easy to sign up for everything.
Great place, super helpful, awesome ! Highly recommended, got in and out in under 30min.
My Experien Was great in you facility
My experience was very Smooth Paula was very professional And I was very pleased with the service provided
Very straight forward.. all my questions answered great prices.... easy to get to in sunset park
Its always a very good experience everytime we are here. Always clean rest rooms and air conditioning. Paula and crew always helpful with anything i need.
Love them all. They are so nice and proffessional. Paula is great too.
Very nice spot The rep were fantastic i thibk Paula she took care of all my problem Thx
Wonderful service. Paula was a great help. Walked me through step by step. Very nice facility.
The facility is well kept, secure, bright, and clean. Sheniqua and Micheal at the front desk are very friendly, welcoming, and willing to help in anyway they can.
Great customer service, nice units, very secure. I have had a wonderful experience doing business so far with this Extra Space Storage Location.
Muy buenos reponsable lo recomiendo
We had a great experience stopping by Extra Space today. Paula and Sheniqua welcomed us with open arms as if we were already best friends. Paula helped us pick the right unit for our needs and walked us through each step of the rental process. We're very happy and we look forward to seeing both Paula and Sheniqua when we make visits in the future.
Everything I’ve needed. The staff members, Paula and Sheniqua, were super helpful. Would recommend to anyone needing storage in Sunset Park!
Sheniqua and Paula were pleasant in helping us choose the right space, very clean environment and I would recommend anyone to come store their belongings
Sheniqua and Paula were very pleasant and i am very satisfied with their customer service. I would recommend anyone here.
Great storage facility. Super clean facilty, easily accessible units, big parking lot and tools to help you with your storage needs. Michael was a great help and was very informative. Would recommend this place to anyone looking for a storage facility.
Very helpful and made the process really easy. Definitely recommend.
Great experience, very friendly and helpful.
Great customer service from sheniqua and Paula Clean facility Convenient location for me
Customer service, Paula was AMAZING highly recommend. So patient
The wonderful ladies paula and Sheniqua were very helpful. Their customers service was great & the do Cater to your needs.
Very professional staff, the facility is very clean and new, climate controlled. Very positive experience.
Very nice and good
Overall, customer service is Amazing. First day, I was welcomed with smiles. Shanequah helped me on the first day, she was so wonderful. Moving day, Paula also welcomed me with a huge smile. She is super friendly, respectful, and helpful. I highly recommend this place to anyone. Also, the place is super clean, which makes my heart Happy. Overall, I am very Happy with extra storage. Great place for storage and it is affordable.
Michael was in the office and was extremely helpful and professional. The prices are good and they gave me the first month for free. Spaces are climate controlled, clean and easily accessible.
Everything was great! Thank you! From the minute I walked in everyone was so welcoming and helpful. Definitely recommend!
This storage is awesome. Sheniqua showed me everything and offered me a great unit. So, I am stunned and satisfied. The price is ok. For this 5 stars “hotel” for my stuff. :)
This place is fantastic and convenient. And the staff Paula is awesome.
Were here in extra space storage this place is so beautiful. Very clean and very nice area here in Brooklyn. And Michael is so very pleasant and so helpful to show us the area and very honest .the storage itself I'd so clean and very high in security I supposed that what we expect for any storage facility. Highly recommended.
Pola is great！
Great customer service! Sheniqua was 👍 very helpful!
Michael is awesome! Very helpful and accommodating. Facility very clean.
Great clean storage units excellent customer service if u need storage go see Michael at 5002 2nd ave
Excellent price , place and great customer service ... thanks michael
We have been Extra Space customers for two years now and decided to do business with the same company upon moving to NYC. I highly recommend the 2nd ave location to anyone looking for reliable, high quality, and conveniently located storage. Excellent customer service, clean, well-maintained facilities, and quick response times.
I was searching for storage units and decided to see what Extra Space Storage had available. This was the second location I came to and I was extremely pleased. The staff Michael and Sheniqua were extremely friendly, courteous and knowledgeable. Michael showed me multiple units addressing every concern and answering every question. I felt comfortable enough that I reserved a unit, left, and returned within 45 minutes to rent it. It is clean and the staff is extremely helpful. Great experience renting. (First time renter)
Great customer service process was fast and easy and a great facility
Service was excellent. Paula answered all the questions I had with expertise. I'd definitely recommend this place to new customers.
Great place, reasonable price... and staff Michael who is a great help... :)
Hello everyone, I just wanted to take the time to appreciate the customer service of Mike, Shaniqua & Paula, They were very helpful, answered all my questions and always made the experience at this facility a pleasent one. It is my first time renting a storage unit; I always found a way not to lol. However, I realized that I needed a safe and clean place to store my Dj and Film Equipment and these fine people convinced me with honesty and a digilent work ethic. Since I first signed a few months ago I have upgraded my starter unit and I am looking to upgrade again in a few weeks. Check this place out before you go anywhere else. Ask for Mike, Shaniqua or Paula, they are awesome!
Michael is very nice, he help us to find space and give us first month free. He is very hospitality and answer questions patiently. 5 stars!!!
Excellent service from the customer service Paula,very good parking space and access
The customer service was great. Everyone was so nice and professional. They were very accommodating and informative.
Paula was every pleasing, and helpful wouldnt mind coming think you Paula
Michael was great ! First time I have done storage and it was smooth sailing. 😬
Paula is a knowledgeable, helpful and considerate customer service representative and my family and I had a wonderful experience. Some things could possibly be improved, including a clearer and more customer-friendly policy towards insurance purchasing, but this is may just be nitpicking. We wish to thank Paula, and for the company to win many satisfied customers. Alex K
Paula es una persona muy amable para atender excelente atención venimos a buscar un espacio salimos satisfechos
Muy buena experiencia vine por un espacio salí complacido Paula excelente persona muy excelente servicio buena persona
The facility is great. Everything is new, clean, and functional. The rates are reasonable and the drive in loading bay is a definite winner. They’re very nice, professional, and incredibly good at clearly explaining everything. Sheniqua was fantastic!
I feel awesome because they treated me well.
Paula is amazing and so welcoming !! She knows what she is doing and is the friendlinest ! The place is clean and brand new ! Would recommend
The service of there is perfect. Paula and Michael are very nice. And of course the price is good. Storage space is clean and tidy.
The customer service was amazing and the place is new and clean, I especially liked the parking and garage
I was very pleased with Paula and her customer service. She was very helpful while my daughter was getting a space in the storage. Thanks Paula
Professional, informative, friendly
First experience with a storage company and it was a great one. Staff was very helpful & pleasant. They had good follow-up but not too pushy. Place is new & cleans. Lots of different storage options.
Sheniqua and Paula were really pleasant and easy to work with. Sheniqua explained everything to me very thoroughly and made me feel comfortable storing here. Happy to close and excited to store with this facility. The facility is super clean and the units ultra sturdy. Feel safe storing my stuff here.
Paula helped me & made my move in process stress free. Thank you for being so patient & nice.
Sheniqua was very professional, very kind, and patient. I will say i do appreciate when you run into staff that really do take their time to explain and answer everything u ask..best experience ever.
Amazing, new and clean facility. Sheniqua was very friendly and professional, she made sure to shows us different units so we could choose which one was more convenient for us!
Great location and a great staff! A+ awesome customer service.
This place is amazing. The individual assisting called us in the morning to confirm. When we arrived he was informative and quick. Nice guy. Awesome.
Sheniqua was very helpful and made me feel very relaxed and comfortable with my first time using a storage unit. She was very informative. And made the process very easy. Paula also made me feel very comfortable, which was important because the week was so stressful with the move.
Very nice and clean facilty. Brand new! The manager Micheal is very professional, kind and welcoming. A+
Very Helpful, Michael was very informative and helpful. Clean and nice, relaxed atmosphere. Would suggest others to use. Even has a fricken elevator.
Michael was very helpful in helping as get the storage space we needed and helping us get the best price for what we need.
There are absolutely wonderful!! They take care of all of my business needs!! Thanks Sheniqua, Paula, and Mikey !!
Great experience renting my first storage unit today! Clean, convenient space and friendly staff. Michael was super helpful and answered all of the questions I had.
Received what I was looking for from Paula.
Extra helpful at extra space
Sheniqua and Mikey made the experience quick and easy. Highly recommend using this company for storage.
Thanks guysss for u help!!
Extra Space Storage what bees are real kind and helpful to the customers thanks for all your help a kindness
All staff members are very helpful and professional. Facility is new and clean. Loading dock is garage style with elevator to drive right up to and use the wheel cart for easy and fast transport of items... All around very convenient.
When I called to get a unit, Paula was so helpful. I reserved one with no fee and when I came to look at it, Paula was so accommodating. They have a garage with a loading dock which made me feel safe and secure. Great staff and clean facility.
Paula and Sheniqua were super helpful. Looking forward to storing my stuff here!
Excellent customer service from Sheniqua. She was very helpful and friendly as soon as I walked in the door. She took the time to answer all of my questions very thoroughly. Clean, climate controlled facility, highly recommend this storage space
Called to see if any units were available, I talked to Paula and she was nothing but nice. Amazing customer service. When I came in to see my unit I thought the size wouldn’t fit what I need and Paula was right there to accommodate my needs and give me an amazing deal! Clean and easy access!
Elmer was very nice to us. Has a beautiful personality and is well informed in sharing the business details for purchase.
Extra space storage has the best crew ever! Thank you for your assistance!! Great service
I couldn't ask for better customer service from Paula, Mike & Sheniqua. Thank you for making my experience so easy.
Thank you Paula for the best service a customer could ask for. Thank you for asking for all my questions. Mike & Sheniqua for being so sweet to me
The Staff was super friendly and helpful, answered all our questions and concerns. the space was impeccable clean. My unit was perfect!
Extra space storage is the beast storage facility!! The customer service new facility hands down is superb!! Paula is so sweet she has the best customer service. The coworkers Shenika & Mike answered all my question!! Thank you to you all
The professionalism was amazing! Thank Mike!
Great experience. Very detailed explanation from the reps for the rules and terms of the place.
Great experience, amazing crew . And affordable price , Sheniqua she is really good at her job lots of help . She is the best .
Theie treated us exelent.im very thankf
The staff is very helpful,friendly and made sure to answer question that we had. Best experience at a storage room
Sheniqua was Very helpful and great customer service experience highly recommended
well i came with my brother since i introduced him to extra storage establishment and its him who was renting to place his tools for work i told him there was a new one with a better price deal so we've decided to make a reservation and go take a look we found the place very clean close to his house actually 1 block away 3 ave up cust svs rep's were very professional with a smile and welcoming attitude actually how it should be the rep who was attending to my brothers indecisive ways was very patient actually his name is Michael i totally appreciate his calm knowledgable demeanor the only questionable issue were the measurements to the storage rooms the 5 ×7 is actually a 5×6 since he's in the construction business its one of the things he noticed upon showing the room. we decided to look at other sizes and exactly thought that at least the room are clean & airy ;but again the measurments are off by sum hopefully the the professional reps the one month free and the great prices will make up for the shorten rooms other then that parking lot was big & spacious enough carts and maintance workers incase of a water spill broken glass leaks etc. we appreciate your time and attention. i wish there we're more workers w/units extra space & reps like michael. Andy R. unit S314 5002-2nd ave
My customer storage experience was great. Paula was very helpful and nice.
Paula, the manager, is so professional, responsive and helpful. Site is very clean and appears very secure.
Excellent customer service. Thank you Paula and Sheniqua
Great place. Staff is great, very helpful, they communicate well and are patient. Definitely recommend this place.
Excellent and friendly customer service. Clean and new facility.
My second time to coming to ask for somethings to this place and a nice girl helped me with everything her name is Sheniqua and I feel so bless to see people like this working in a nice quiet place.
I been a costumer for awhile move in to this facilty and paula is the most polite manager i ever dealt with she explaim evrything from fees to opening hours i highly recomend dealing with her
Extra space storage is so organize and the service is amazing. It’s my first time renting out a storage and as soon as i was interested Paula helped me along the way. She gave me so much advise on what size to get that fits my needs and broken down every documentation. Will highly recommend
First time renting storage unit. Michael Lau and Paula certainly made the whole experience smooth. Michael made sure I understand the service and facility. The unit itself is clean and easily accessible. Will recommend to my family and friends.
The staff: Sheniqua and Elker are very helpful
Very clean, brand new, excellent staff, convenient, easy to get to. Nice size units and the best part the price of units is very cheap. My rep Sheniqua was very knowledgeable, pleasant and wonderful. I appreciate excellent staff who knows their job👍👍😂😂
Sheiqua was very professional fun and informative i had a fast simple great experience if you're looking to store stuff this is the place to go no go put you're stuff away and don't forget to lock it up.
Had to move my personal items to a place, been looking around online, was initially skeptical about the size of a 5 by 5 storage, turned out much bigger than I expected. The manager CJ and associate Elker walked me through the place and explained the pricing. Hours later, moved everything in place and brought a lock. Would recommend!
Excellent friendly group of people, very helpful and professional, I recommend extra space storage at 2nd ave to everyone looking for storage.
I was just with Paula - and I can’t say enough how much I already love this lady- she not only helped me pick out a space that worked for me and my budget but she touched my heart and soul - I appreciate those who do things for others in order to make them feel liberated by simply just getting a storage space! Place is lovely - easy to assess - and very affordable It was super easy and simple - everything was covered and I just can’t wait to move my stuff in today!
The storage place is very nice very clean and the workers that work there they are professionals and what I love the most is that there are gates and the place is safe it’s not in a bad neighborhood it’s in a good neighborhood and the cameras inside there are always working that is good
This evening I visit Extra Space Storage for the first time ..Sheniqua and her co-woker Aaron has outstanding customer service..They both offer to help me with all my needs.. And me being a hard cookie to crumble I still made purchase s that I thought I wouldn't lol ..Im very pleased with my new space mainly because of my two new favorite people.
The installations are brand new, the prices are great and Sheniqua was super helpful! Really recommend it!
Amazing!!!!very helpful !! Great place...
Sheniqua has great customer service skills. She showed us around, showed us different size units & knew exactly what storage unit we needed by asking us what items we have. She then helped us with the entire process and set us up.
Paula was excellent mike was almost lol
I had an excellent customer service attendant named Sheniqua, who was very attentive and answered all my questions in a very professional manner.
Paula and Mike were excellent customer service and very nice people person
Mr Aaron help me with everything Is a nice man and nice people There ,They also have a professional speaking.
Kiaa Is Amazing. She is very knowledgable about everything involving storage. She is ball of sunshine and made my move in process easy and smooth. Ask for Kiaa !!!!
The service we received from Michael was outstanding. This was our first time getting a storage unit. He was kind and patient, walked us through everything and left no question unanswered. The facility is impeccably clean and conveniently located for us. I am glad we were able to get the unit we have been looking for. I highly recommend this place if you are in need of some storage space. 2 thumbs up!
Quick and painless set up for our new storage space thanks to Michael and Kiaa!
What a spacious clean well lit place to store. And Aaron is incredible so glad it is finally opened.
Place is amazing was helped by Michael and Kia. Great assistant answered all my questions and look forward to storing with extra space.
How amazing is Kiaa