Public Storage Self-Storage Units at 950 Shrewsbury Ave, Tinton Falls, NJ

Disgusting filthy storage units. The price was raised nearly, double in less than 10 months. They wait until you have all your stuff there, with a reasonable introductory price. Then take advantage and gauge the price a ridiculous amount, becausethey can. Greedy slime. Especially since the unit looks like a dirty, dusty, bug infested garage. I am disabled and dont have a truck, and my elderly parents had to move their belongings and move out with short notice. I saw the introductory price, and regretingly agreed to rent a storage unit. I was greeted with a filthy, dusty, abandoned beehive, cpbwebs everywhere, absolutely dispicable. If I could give this place 0 stars I would.

My rent increased to nearly 4 times what I originally signed at 3 years ago! I started at about $100 per month for a 10x10 outside unit and now I'm being charged $375 per month! And the same exact unit on their site are listed for $150.

I recently came in to get information about this storage facility. I have never rented a storage unit before and had A LOT of questions. The employee there was extremely helpful and patient with all my concerns. CJ was polite, friendly and informative. Also, I was quite impressed how clean the facility was!! I highly recommend Public Storage.

i was there for less than a year. After a few months they randomly raised the rent and when i asked why or as there a notification, they said “just an increase in prices” and “it was sent in the mail” which it was not. So i was already paying rent for a pretty small storage and then they raised the rent about 30 dollars “just because”. A few months later and it’s time to leave, so i’m calling asking questions trying to situate my stuff and myself, I spoke to the property manager, Brian who is very rude and unhelpful.. I tried to leave the place after the first friday in a month and i asked if could pay for that month, my response was “no that’s our policy, after the first you have to pay for the entire month” Some places do since a storsge rent is not a contract.. Aftwr a week of moving double time, i called again just to see if o could get A DAY into the following month, so that o could get the last big stuff out… “no, the 31st only. Once the first comes, you’ll be charged” .. again this is the same person, Brian who is the property manager.. The other employees aren’t nearly as rude and inhelpful but i also didn’t see them working as much as Brian. Just don’t bring your stuff there, even if it’s cheap at the moment, they’ll raise your rent just becuase.

Went to storage to ask about units. Reba was really informative and kinda. Definitely plan on renting with the company. Would recommend.

Reba was on point. She explained everything from beginning to end with kindness and humor.

It's a great place to store your junk or any house goods or if your moving or just have no room for something public storage is the great place to go !!

I stopped by today to ask some questions. Tina was such an amazing help!! She was so nice, helpful and answered every question i had. She made me feel a lot less stressed about moving! I will 100% be coming back here.

Great location, and great customer service!! A lady by name of Tina was extremely helpful!!

Very friendly helpful and informative .

had a fantastic experience with public storage. Needed a short-term storage solution; CJ and Reba were super helpful and friendly. Facility was very clean. Access etc. was super easy to manage. Very pleased and would definitely use them again!

CJ was extremely helpful and answered all my questions. Keep up the great work!

Reba is wonderful! I hate moving but she has put my mine at ease with this part of it all

Great service, Tina in front desk was so helpful and wonderful for helping me with storage space.

Wow What worker they have there John was incredibly helpful. Nice gentleman help me tremendously today. Made it moving. Much easier.

Very much appreciating my experience with Reba, who has been wonderful-friendly, accommodating and supportive. They are lucky to have her!

While the storage itself was fine, in the just over two years I was renting the price of my small room went up 3 times - to be well over twice as costly. Not worth it! I think they know it's a pain to move stuff out, and they price gouge on increases. The third price increase was about 65%.

highly Recommend!!! I was having such a hard time trying to find a storage unit, until I came to Public Storage. Reba was wonderful with helping me find the right size unit for a great price!!! GREAT PLACE!!

Reba in the Shrewsbury location is great. Really knows her stuff. Very personable. Shes a gem!!

Decent priced staff is friendly and helpful

Very kind staff, John is very helpful everytime I need anything he is there to assist. The location is a bit dated but it is very convenient place for any storage, need an easy set up the guy John will help you out and make the process smooth as butter

John the manager is an amazing guy. I will not purchase something until I check out a bunch of similar products. John took time to explain things, operation, storage questions, pricing, etc. He was direct and to the point but allowed me to ask any question I had. I chose this location for my storage because of John. Even if it is a further drive for me it’s worth it.

The manager was Very helpful and I recommend this storage

The manager was very polite and efficient he helped me save money by making the choice according to the items I need the unit for. He also offered me other items to secure my belongings as well as a demonstration on how to enter and leave the unit and property.

Brianna was fantastic! She was very informative in my process for transferring of units.

Brianna was excellent help and made me feel really comfortable storing my whole life packed away in boxes while we transitioned from one home to another massive overhaul project home. Even through Covid, I still recieved very friendly and helpful assistance.

Great customer service with questions I had from the girl in the office! I was so happy to find Bree at this location because she had helped my elderly mom in Eatontown and was so kind! I’ll be needing storage of my own soon and I will for sure be coming here!

Just went in to see if I could sign a release form even though my unit is in Queens, the gentleman that works here John, was very helpful with getting the district manager to reach back out about my release form because it’s been a couple of day’s with no response from corporate. Thank you for making it super easy! I highly recommend business with this company and location even though I’m leaving public storage.

John is fantastic! Not only is he a pleasure, he is very detailed in explaining everything you need to know about the property.

The manager, John, at Public Storage in Tinton Falls is very helpful, kind, and understanding with us. I had a great customer experience and would recommend this location above any other storage services in the Monmouth County.

John the manager is very nice and helful

John, the manager, is very courteous , helpful, and thorough .

John was fantastic to work with! Easy to setup and a great location!

friendly staff, great prices and clean facilities

John and Briana were so helpful!! I recommend this location to everyone!!

John the manager was great

John is an AMAZING property Manager.

Polite and knowledgeable staff, clean facility, and good prices!

John the manager provided a great experience when I came to purchase a storage unit. He explained everything throughly and it was very helpful! He was friendly and polite.

John was so informative, and helpful!!! John made an stressful move, an easy smoove transition. I would encourage anyone to come and use Tinton Falls Public Storage.

John was very helpful in making sure my family and l were satisfied.

Briyana was extremely helpful in this whole process! Very pleased!

John the manager was great! He was very knowledgeable and accommodating in such short notice! Definitely recommend storing here!

Excellent customer service, John is a true gentlemen who loves what he's doing , service is 10+ stars

John, the Manager of this facility, did an excellent job. He was always pleasant, professional and always went above and beyond the call of duty to be helpful.

John was awesome, too easy!

John was very helpful and knowledgeable and gave us a great deal!

John at the front desk was very friendly and helpful recommended this place 100 %

John was very helpful and accommodating. Great experience.

John helped me out with showing me around didn't units very good service.

Great service. Everything was explained great!

John did great helping me set up my new locker! Looking forward to an easy lease to get my business started!

John was an awesome help. He explained EVERYTHING in great detail making me feel at ease leaving my precious belongings in storage. Thanks! Definitely would recommend!

The site manager, John, was extremely helpful and a great guy to boot. Highly recommended. The storage space works for our needs and was reasonably priced.

John the manager was very helpful and friendly. I’d highly recommend anyone to rent a storage unit here. Came back a few months later for a second unit. Once again the customer service that John provides is first class. I highly recommend this Public Storage location.

Great customer service John the manager was excellent assistance and very poliet

Awesome customer service! John took great care of us and was informative & transparent on all policies. Space is clean & organized. They provide carts to make moving items as easy as possible. Would definitely recommend over other storage spots.

John the manager is totally awesome, very thorough, professional, pleasant , outstanding customer service... I would recommend everyone looking for a storage.... Great deals!

John the Manager is exceptionally helpful. He has made me a Public Storage Customer for life.

This was my very first time coming to Public Storage unit. John the Manager was helpful and kind in helping me. He was very detailed about everything I needed to know as a first time unit renter. Thank you for everything John.

This is the second winter I'll be using Public Storage over on Shewsbury ave. It's a pretty direct setup they have and the manager John is a really nice guy to deal with. He remembered me from last year and he always seems to be happy to see you. There are several options in the area so I don't have to use them. But there's something to be said about a place where the employees are happy and helpful.

John the manager has great customer service and is very helpful! I do recommend! Make sure you see John! he’s awesome!

Highly recommended. The manager John was very helpful and professional. He walked me through everything thoroughly with a smile.

I've had the storage for over 4 years and the manager John has been nothing but good to me throughtout that time. Very sweet guy

I highly recommend this place, great service and fantastic rates. 5 stars all the way

John the manager was great! Very friendly and explained everything well. The facility looks clean and well kept. Had a good experience!

Is there a loaner truck for new customers?

Great place to store your items. John the manager was kind professional and easy to work with . Hes is a great asset to this compan . What ever they pay him it is not enough

Manager Jon was very helpful! Thanks again!

John is unbelievable!! The management at this facility is far superior to any other I’ve used through the years. Thanks John your the best, and I will only use Public Storage going forward if I need a storage unit!

Good location for where I’m moving and the employee was very friendly!

John is always wonderful to work with, he’s incredibly helpful and understanding. Definitely the guy to talk to about storage. Always ask for John!

John at TF PS is incredibly friendly and polite. Showed us our unit beforehand and made the entire process easy and pleasant!

John the manager is a really good guy thanks John thanks

John the manager was very helpful and polite

Awesome storage place! John is the best! I would definitely recommend to my family and friends!

John was very helpful

John the manager at this location is awesome guy every stores around here was either sold out or cost too much money and he helped out tremendously and he helped me get a promotion and he was just kind and knowledgeable he accommodated me in every sense of the word I definitely go back to this place just because of him

Manager John was awesome to deal with and very knowledgeable! He walked us thru the entire renting process and thoroughly explained everything so we felt confident with what we were agreeing to. Thanks John for making this quick and easy. Highly recommend!

John was super helpful the whole way through. He walked us around the facility and made sure that my wife and I were comfortable with every part of the process

John the manager is AWESOME!! SOOO Helpful, friendly and super knowledgeable. Thank you again John !

Great place to store your things. People are real nice and helpful, even gave us a free lock. Definitely recommend

This was a super easy process. We reserved online (and got the 1st month free). About an hour later, John called to let us know the unit we had reserved wasn't available due to some building work. He switched our reservation for another unit and we met him when we checked in a couple days later. It was a very easy process and John was welcoming, helpful, and friendly. Would definitely recommend!

John has been very helpful and informative and we are very happy with the unit we got Thank you John

Amazing management especially John !

John the manager explained In detail the entire contract, showed me the unit and gave me an awesome price. Will definitely use public storage moving forward.

John was extremely helpful with selecting our storage needs. Excellent experience.

Met with John the property manager. He was extremely helpful with explaining all the details of my rental agreement. I’d recommend everyone to visit this location and ask for him specifically!!!

John the property manager is great! He's superman! 😁

John was amazing! So polite, explained everything. Great personality.

John at the front desk gave top notch service deserved 6 stars if I could

Best storage around. John was great

John was very helpful, knowledgeable, and super friendly. He answered all my many questions with ease. Thank you John for your assistance yesterday - and thank you again for your service!

John the manager was extremely helpful and personable. I highly recommend this storage facility!

John, the property manager, was friendly, professional and knowledgeable.

John was a fantastic help with getting my second unit at this location. He made the process quick and simple. If I need more space, I'll keep coming back. Thanks John.

Excellent service. GREAT management...very accommodating! I highly recommend them

This was my first time using a storage facility, and it was easy sailing. I turned into the Tinton Falls Public Storage without being familiar with the process or the facility, and John gave me all the information and set me up. Super helpful and kind guy. You could drive right up to the unit no problem. No crowds. Plenty of space for all my stuff, the. I was outta there a month and a half later. Thanks John!

John the manager was very helpful and I recommend his property over all others. The grounds are clean, well maintained and plenty of carts to help with the box moving. He is very friendly and helps you get the exact space you need. Thanks again! Dn

I'm extremely happy with this facility! A few days before moving I found out I wouldn't be able to occupy my new home as scheduled and needed to find affordable, local storage fast. I called several storage facilities in the area but after speaking with John on the phone I was confident this was the best option for me. The facility is large and clean, security seems top notch and my unit was in excellent condition upon move-in. John was a pleasure to work with and really made the whole experience from initial inquiry to move-in a breeze. It's also so nice having access to an online portal that to access my unit's information, make payments and review my gate code. I've already recommended this location to two of my family members and will be happy to continue doing so.

John was awesome. Phoenominal service great guy always a pleasure. Very helpful appreciate his help.

Very affordable storage unit! Took advantage of the winter sale that was going on. John the property manager was very friendly and helpful. Very thorough and informative regarding to the property and surrounding area. Felt confident leaving my stuff at this location. 👌🏽would highly recommend!

I stored with Public Storage for approximately 18 months and it was a very nice experience. They were very accommodating when it came to my payments and also looked to assist me in any way they could. The manager John is excellent and has been a pleasure to work with. Although it’s time for me to move on, I would go back to this location if I needed to.

The Property Manager John was Awesome!

John the manager is so professional and makes you feel comfortable while you ask all the questions that seem so important to you at the time. I recommend Public Storage without hesitation thanks to John Catherine Baldini

John in the office is a pro! Quick and easy process. Storage was clean and easily accessible

Great staff and service!

John is the best. Very knowledgeable, a pleasure to deal with.

It's been quite a few years since my husband and I have needed a storage unit, and I'm pleased we opted to go with the Tinton Falls location. The Manager John was refreshing to work with. He is not only helpful but very respectful and happy which isn't easy to come by. My only flaw is the rise in cost, it has certainly increased. I would suggest a discount for Auto Pay customers or something similar to entice more prospects to your location as there are many competitors in the area. All in all, it's been a positive experience.

The add extra cost hidden fees

John has been a great help to me during tough times. He has always explained to me all my payment options.I'm a very satisfied customer.

Thankyou John for speedy service and making us feel at ease!

Love this place. John is great. He is always friendly and smiling. They are very professional and courteous. I would use this facility for all my storage needs because they are the best

The sales manager secretly adds items to your invoice without telling you (tarps, furniture covers, locks) while signing up for our first month. When you tell her that you own these types of protection for your unit, she says your things WILL get stolen and destroyed. She was also sulking and sighing while we read the contract after we saw that she added said items without telling us. Terrible customer service. Definitely ask them all the questions you can.

John was very helpful and did everything he said he would. It was so stressful being in transit during our move, and having John’s help was very much appreciated!

I highly recommend this facility. Property management is friendly, helpful and very professional. I had a unit for 6 months and John gave absolutely the best customer service throughout. He is friendly and very helpful. Most importantly, I felt that my belongings were always safe and secure there.

I would like to thank bianca for helping me find the right size unit for storing my business supplies. She was very professional and attentive with helping me find what I need thanks.

What great service from John!! He was very helpful and was able to see all my options!

Getting my unit was a quick and easy experience - no hassle, no fuss. John was so kind and attentive from the moment I scheduled my appointment. The unit is very clean and the property is very well maintained. Highly recommended!

Great storage facility!!! John is the best ... so helpful, friendly and professional ... I would recommend this facility to ANYONE looking/ needing a storage unit!!!

Young lady helped me big time after looking months for a unit to store all my mothers belongings unfortunately there were no 10x10 there are in other locations this one was closer and great location with great deals and promotions excellent customer service Danielle was very knowledgeable and very understanding definitely coming back when one is available .. the deals can’t believe what weight was taken off my shoulders hearing the promotions .. definitely recommend Public Storage

Laryssa was very helpful today! She got things done quick and efficiently!

Great service John made sure I had everything I needed and was comfortable with my storage decision definitely 5 stars

Skylar and John were both great. They were both very knowledgeable and really helpful!

John made everything so easy. Always here and always on time to help.

John the manager was very helpful. Thanks John

John was awesome very friendly and very helpful:-)

John at the public storage was super nice and professional. He helped answer all question and even took me without an appointment will use this place for allmy storage needs. Great place

Jhon was really helpful, great service

John is awesome. He helped me pick out the perfect unit. Great price. Thank you.

John did a great job helping me....very professional.

John was wonderful and very helpful, especially during a difficult time for me and my family he was sensitive to our needs.

Dirty

John was great, very friendly and helpful for me. I would recommend.

John, the manager was very helpful and the facility is well run.

Aqesome

Can't get thru

Great storage facility John is great always helpful and would use their facilities again.

Buen trato

Great management, professional staff, reasonable rates and good service.

John was very friendly and kind.

when are storange unit auctons?

John was extremely helpful always polite and taking care of anything and everything I have a question

John was an excellent excellent help ! I don't think I could've laughed more ! Great person & the best walk through ever lol love you John thanks for everything 😊 oh yeah and public storage hehe

Maddy was awesome. Great customer service. Good location. Clean and well managed.

Jhon Was The best helper in my rental.

John was very helpful and had outstanding service.

Convenient to NJ Route 35 + friendly service!

Wonderful experience. The property manager, John, really is the type to go out of his way to ensure your satisfaction. I couldn't ask for a better experience. Highly recommended.

Customer Service was on point. John at the Shrewsbury location was very accommodating and helpful, very easy to deal with. I recommend utilizing this Public Storage location.

Michele was very helpful and knowledgeable. I had a great experience because of her fun and personable attitude. The facilities are clean, secure and well maintained. I would definitely rent here again in the future.

Very friendly staff, easy to book space and policy was explained clearly

Jon was really helpfull with taking care of my fiance and I. It is a really good falicity and very well taken care of by the staff. thank you jon

John the property manager was excellent!! The property looks clean and perfect!

John was great. The property was so clean, and presentable. Recommend this place to anyone.

Amazing! !! John made my experience wonderful. I highly recommend using this fascility, they are clean, helpful, secure and fairly priced.

Property manager john was a very pleasant person to work with. I had no issues with my unit.

John was extremely helpful and made my experience a pleasure. Thank you!

John Newton was great in helping me find the perfect storage unit. The unit I rented was neat and the customer service was excellent!

Excellent location, staff was completely helpful, I had to move my reservation multiple times, and John was very accommodating and had everything ready for me to move in easily. I highly recommend this location.

Brian A and John W. Werected alot of help and all around great people and service.

Brian A and john were awesome! Very helpful!

John was very nice and helpful during a stressful time.

Brian A and John were great. The customer service was over the top. My experience was easy and fast.

John was very professional and curdious with my rental. Great personality and friendly environment!

Have used this property for so long my last experience I used it for 1.5 yrs always dealing with John amazing individual courteous, respectful. Always addressing my needs and the most the greatest sense of humor, I recommend this storage unit to anyone out there looking for a place to storage their belongings, clean. Easy access and the most an amazing customer service thank you John. Ms. V

My first experience with a storage facility couldn't have been better. John was excellent from beginning to end. I will use this facility again if I need to and will highly recommend it to anyone. Great place!!!

John and Brian are the best. And place is always clean and neat...if ever need storage again I will definitely be using this place 😁

John, the manager is awesome! He was very helpful and his personality made my experience so much more pleasant. I owe him a ton of thank yous! Store is nice and clean as well. Awesome storage facility and great staff!

Very excellent customer service. John was very friendly!!!

so bonus box is not really a bonus when u can't get it open without ripping it apart. Everything else is great.

John (The Manager) was very helpful and courteous, and he helped me find the right unit to suite my needs.

Property is verry well Maintained. John was such a great help the day of rental lease. Would recommend anyone!

Great customer service from John the manager at this location.

This place is great both John and Brian are great. They both have excellent customer service. The place always looks clean and tidy. They are friendly and very helpful.

Everything was very smooth and easy. very quick.. Brian R did a superb job!

Brian R was soo helpful in my time of need...showed me the unit with no pressure n didnt try n convince me to go elsewhere. ..had one lady in WLB storge place by the audi dealer tell me im better off going elsewhere cuz she was lazy..brian r ur the best man

Great service! Brian made this process easy and simple!

Was helped by John. Wonderful experience and easy to set everything up with his help.

Brian R. was very professional and efficient. It was great doing business here.

The gentlemen John was very nice called me to confirm I reserved a unit. Got there showed the unit explained every thing. We then went to look at unit which I took. Like the fact it's inside and I don't have to chop ice away trying to get in in the winter. I would give 10 stars if I could. Thanks Anne Okeefe

This PS facility was a great 1st time experience for me. John was super friendly and highly knowledgeable about it all. Made suggestions that were perfect for me and my situation. Hopefully I won't need to use it again anytime soon but if I do, I hope that my future experiences are just like this one. John is awesome! Thanks so much for your assistance and making my experience effortlessly easy. :)

Good clean storage at a reasonable price all topped off by exceptional service by John. Awesome experience renting storage at Public Storage in Tinton Falls all thanks to John. He explained all of the options, showed us to our unit, thoroughly explained how the outside gate works, how to properly close the door to our unit and how best to lock it up for easy access going forward. He also offered some great tips on packing and placing our items in the unit. Definitely recommend using Public Storage for all of your storage needs.

John was a big help. Facility looked clean as well. Thanks

John is amazing he was precise and got us the best pricing. Thanks again john. From all of us at Mobile Mechanics

John was very helpful

John was helpful at helping me find a perfect size unite

Angela was the best. I came in with two kids and she was patient and kind, shes such a sweet soul!

Brian and John at Public Storage were wonderful. Helped me and saved my trip. I thank the world for these 2 people wonderful people. Best storage in the North East.

John is an exceptional representative for public storage in Tinton Falls. He knows the exact things you need for your move and he makes sure the customer is very happy before leaving the premises. I will recommend public storage to all of my friends. Thank you John and God bless you.

John was awesome!!! I love Public Storage. ...very convenient and the move in process was very simple! Thank you very much PS!

Great job by John. Stayed a bit late when I was stuck in traffic and helped me through the process with a great degree of clarity.

Great service and facilities! John is helpful and kind!

John was a great help today, me and my roommate are getting a storage unit because we're in the process of moving from one house to the next. As nervous as we were John helped us with everything from boxes, how to wrap our stuff and everything else we needed. Thanks again John you're the best

I came in to make a payment for a friend of mine and Kaitlyn was very polite and helpful. She made the process quick and easy for me. I'd definitely refer this location to a friend in need.

Jessy was fantastic!

The service was great I was happy with everything. Emily was Awesome and very nice and provide great service! :-)

Great polite service, will use it again if the need arises.

Stopped at Tinton Falls office looking for information on storage. Met with John the manager who answered all my questions about what size space I will need when I sell my house . He made it sound very easy and quick.

I came in to check out prices and all the details, and Kaitlyn was there to help me out. She did awesome ! Highly recommend here.

I came in with my husband to look at prices and sizes of the units, Kaitlyn was there and she was very helpful and knew everything we needed. We are definitely coming back and renting a unit from her!

We came in and rented a unit today from John. He was so helpful and kind. He made the experience simple and fast. The grounds are clean, lockers were empty and maintained. Highly recommend ! - Eric Nomikos & Sara Gribin

needed a unit same day on a holiday. very easy. great price and Britney was wonderful!

Customer service was exceptionable it was very simple going through the process of renting the unit with the help of Lexus ( I believe that was her name). Prices were competitive including the extra charges ie taxes and insurance!!! The unit was in great shape clean and ready to fill. All went well and I am very happy!! The clerk John was a great help in getting me online and solved my problem quickly!!!! Both Lexus and John deserve a RAISE!!!!!! Hey a word to the wise----- don't hesitate rent a unit from Public Storage NOW!!!

The property was well maintained and I felt very comfortable using this facility. John was the manager who assisted us and explained everything very clearly and well.

He was very helpful...and professional.

Greg was extremely helpful and friendly. He made the process of leasing a storage unit easy and enjoyable. Greg is an asset to Public Storage, and deserves recognition!

Greg was my contact person today, and he lead me through the process very easily, and had a lot of good recommendations and advice for me. Thanks for a great leasing experience.

Excellent service. AJ did a great job.

Great service and the process was nice and easy. Greg was very helpful and showed me what worked best for me.

Great. Very helpful.

Excellent customer service by Greg! He made the Entire process extremely easy.

Greg was very helpful and did a thorough job explaining the process with me. awesome service would recommend this place to anyone looking to store. Ask for greg

Very easy sign up very personable

Today I met Eunice the property manager here and she was delightful. She answered all of my questions and gave me suggestions on how to save money. This company is lucky to have an employee like her around.

I have been renting with public storage since Ms Eunice came on the property . From day 1 she's always had a pleasant personality and I would recommend any one to this property. She always greets her customers with an abundance of happiness and if you visit the property you would probably say this is one of the best public storages you have ever been to. I will always appreciate the kindness and also was overwhelmed with the generosity. I would definantely come back in the future and always remember Ms Eunice :)

Loved it..Eunice the storage manager is great charismatic and so helpful she answered all my questions. her customers service makes anyone come to this location and her bilingual skills made it easy for my husband to understand...I'm a happy new customer <3 will definitely be recommending it to friends..

great service very good condition Eunice

Eunice her was very professional and loved the fact that she was Hispanic. she explained everything in detail and it was very easy to understand the rules and regulations. Eunice is truly an asset to your company all 10's in my book and my experience.

First time ever using public storage of any kind... Went on-line soon after received a call from Eunice, Store Mgr, very friendly on the phone, she accommodated me immediately to view the facility and answered all questions that I had. Eunice is very knowledgeable in her field and very helpful she showed me the storage unit and expedited all the paperwork needed in signing me up for my Lease agreement, to get me on my way to packing up my clutter instantaneously the same day. Public storage has all packaging supplies you may need readable available for sale. Thank you Eunice for all your help!

What a great place! Super easy access! John & Eunice at the Shrewsbury location are incredibly helpful, AND nice to boot! Thanks!!

Eunice has always been a pleasure to work with. She answers all of my questions. I enjoy seeing her cheerful face greet me on the property as she is doing her rounds or when I go into the office to pay my bill

Love the company everytime i move and need storage for a couple of months i use this company. Recently i had the best customer svc and care and understanding with manager Eunice over at Shrewsbury storage. Awesome nice full of info and courteous. Will recommend to anyone.

was very friendly staff. Eunice was a great help

Wonderful facility and great customer service by Eunice. I would recommend highly.

Great experience. Eunice was both knowledgeable and pleasant. She answered all of my questions and addressed any concerns that I had. The facility is well maintained and clean.

Public storage in Shrewsbury nj was one of the best and most fun I've had Eunice the property manager is awesome outstanding! She was sooooooo friendly and answered all of my questions. Thank you public storage!

Eunice was so awesome and helpful. she helpd me with regards to d special rates that public storage is offering. n im happy with her service.

Eunice was very helpful and made the time to answer all of our questions. She made the experience painless and was very pleasant to talk to.

Great place to come to to store your things, Eunice was great showed me my unit broke everything down and had me out in a matter of minutes....great service!!

John was great! He was so nice and truly knew what we were looking for.

Great first experience getting a storage unit. John was great explaining everything. The property and unit was clean. Looking forward to freeing up some space in my house!

John the manager is excellent to work with. He did his job and goes above and beyond. The unit is not climate controlled so it was sweltering this week. No security cameras on site which is creepy when you walk down the dark halls to turn on the lights. The advertised rate did not include Public Storage's mandatory insurance, which I don't want or need. This added $12.00 to the monthly fee. No value to me. If it weren't for the service from John, I would have pulled out of the contract to find a better facility.

Storage was good Tim helped explain everything every clearly and thoroughly

John was thoroughly professional and helpful and I found this a positive experience in every way. Answered all my questions and concerns.

Angela and tara were great very helpful!

John was awesome. Made the process quick, simple and easy.

Reserved a storage on the spot and moved my stuff in, fast efficient and a great deal!

John was very helpful

Exactly as advertised....Tim was very polite and knowledgeable!

John helped me get a great unit for a great price. John explained everything to me and made sure I knew the gate times and where my unit was. Great job John

John was a great help with a chaotic move. He assisted in finding the correct unit which I was clueless about and was very accommodating with my changing schedule. Furthermore he was friendly and a pleasure. Would recommend!

Helpful and convenient

Very clean and neat John helped me and he was very nice

Pleasant & Informative service.

Clean, frienldy, John is great!

John was very helpful and most courteous. I highly recommend this location. Ask for John...you won't be disappointed.

John has been unbelievable helping my mom and I. He has helped us through an incredibly hard time. I would come back here every time.

Very fast & great price

Smooth and easy

The manager John was great at helping me pick out a unit. Very helpful and knowledgeable with what space will be needed for you to store your belongings. Would recommend anyone to stay here. John will take care of you. -Stefan

I moved from the public storage in eatontown to the shrewsbury location, I wouldn't go anywhere but Public Storage. I was not sure I made the right move, because the store manager Steve was not friendly, and didn't seem to be aware of his surroundings unlike Tara at the eatontown location.Since then he has been replaced, and the new manager John is friendly and is on top of things,I'm very happy to be closer to home, and not lose the great service I had in eatontown, Sean Dillon

The people at Public Storage were helpful and the storage unit was clean. I rented a drive-up 10x10 unit.

Clean and safe. Friendly staff.

Great place to do business. John is a great guy

The customer service was fantastic. They were very diligent and professional!

Needed a storage facility quickly, and I was referred to this location. I had reserved a storage online. I found last minute, that I needed a bigger one, and Tim was very helpful, informative and pleasant. It made a hectic situation, a great experience. Thank you Tim for your help. Also great prices! Orysia Chymera

They very friendly and courteous & the facility is very close to me

My experience with John was excellent. He was very sympathetic and empathetic to our needs and what type of storage space that we needed. If any body i now needs storage space I would send people to Public Storage; and specifically ask for John - He will take care of you. Thanks ..

John was very helpful. I would suggest everyone to come here.

I found John and Jeff to be most helpful and accommodating. I explained to them my needs and they very quickly figured out the perfect space for me. I found the office clean. The facility well-maintained and secure and the personnel manageable, personable and helpful. I have never used PS before. This first experience was MUCH less painful than I anticipated. I highly recommend this facility and its staff.

I've used other facilities outside of Public Storage before but now, I've been using this facility for several months. John, the Capt. of the ship here, is kind, helpful and very knowledgeable about the process. Definitely an asset to Public Storage.

Excellent Customer Service by Manager John! He was extremely knowledgeable and was able to streamline the storage rental process and have everything completed in no time at all! I would highly recommend this storage facility!

I have been a public storage customer for over a year. Everytime I go in to pay a bill or just have a question john is always there to help! Thank you john for all that you do!!

I've been at that location for about 9 months now. I went in there to closeout my unit.. He looked at the contents that I had in my unit and said that all my stuff can fit into a much small one... saved me $$ can't thank JOHN enough !

John & Jeff were very helpful Great unit great great deal

John very helpful and friendly Will do business again. Units are secure and clean. Rodent free.

Very easy to deal with. The manager John was exremely helpful and friendly. A very pleasant experience. Thanks John

Great customer service! John was extremely helpful, knowledgeable, and professional. The unit exceeded our expectations. Wouldn't go anywhere else. Thanks John!

First time renting a storage unit and was a pleasant experience all together. The manager on site was very accommodating. After a slight mixup with late fees, one quick phone call cleared everything up. Overall happy with the experience.

Tim was extremely professional and polite throughout my whole experience. His service was excellent and I would highly recommend Public Storage to me friends and family.

Tim was very helpful and explained everything clearly. Will definitely recommend to others in need of storage.

Everything was perfect!

Tim was absolutely fantastic. Super helpful and easy to work with. It made my life a lot easier. Thank you public storage

First time renting a storage unit. The customer service rep was right on the money with the size unit he recommended. Steve was very nice and thorough in explaining everything. Grounds are very nice & secure.

Used this facility for the second time. Pros: fees all worked as expected. Convenient hours. On-site manager was helpful. No rodents or bugs. Cons: no elevator and cart to get to second floor. Unit door wouldn't stay all the way up.

First time with Public Storage. Less expensive then others. Manager at this location was very helpful in showing me around and answering all my questions. Highly recommend !!!!

Manager was very helpful, good experience

Very satisfy with the service! The cheapest on around.

My first time renting a storage unit and Public Storage made it a pleasant and easy experience. The website offered a discounted on-line rate that made it the most competitive value I found after shopping around. The on line registration was also very simple, allowing my final paperwork to be done quickly once I showed up at the site. Steve the property manager was courteous and did a solid job of providing an orientation to the property and my storage unit. Our move in went very smoothly. Only few minor things could have been different to make this a perfect rating: 1. Public Storage did not have a "free" truck or van to offer first time movers like some of their competitors provide. Fortunately I was able to borrow a pick up truck from a friend, but this is a small thing that could make a big difference to many others. 2. Each building should have hand trucks and dollies readily available to assist movers tranporting heavy items from truck to their unit. We didn't ask, but didn't see any equipment around either. 3. The hallway opening to the small interior units could have been wider to facilitate manuvering larger items.