Public Storage Self-Storage Units at 282 US Route 46, Rockaway, NJ

Nice attention pretty good persons and friendly

Perfect

I had called public storage to get a price quote on storage units. I had spoken with Dawn and she was extremely helpful and friendly. She explained all the different sizes and prices of each unit and approximately how much they would hold. She also was extremely helpful in discussing the packing supplies that I might need. I was very happy with her customer service skills. I will definitely be booking my unit with her come spring!

I think you have lost your minds. In order to get my monthly fee reduced I have to move my stuff to different identical unit. You will raise my rate again for no reason and I will have to repeat this exercise again. Is your CEO mentally challenged? What kind of policy is this. Please respond to this. I would love to hear your rational.

I would like to thank Dawn & Karyn for their knowledge about the unit, and their customer service is truly unmatched. Thank you for the service

Mike was super helpful! Thank you!

10 out of 10 would NOT recommend. I went to move my things into a unit and ran into a woman who showed me what happened to her space. It was entirely infested with raccoons (both living and dead) she warned me that the site managers were no help and she couldn’t even get people to remove her belongings because of the decaying animals it was considered hazardous. I immediately canceled my storage unit and waited for the office to open at 9:30. No one was there and I called twice with no answer. I came back at 11… still no one at the office and no answer on the phone. No one reached back out until 2:00. Please use caution when booking at this location.

Raised price after a couple months. The place is not set up well for moving carts. Many doors and uneven surfaces etc. There is 1 dolly that you have to hunt down that could be in any of the several large buildings. Highly do not recommend. This is the rockaway facility I am talking about.

Staff are friendly. Mike went over and beyond to make the process smooth and easy. Wasn’t sure what I needed when I got there. Mike took time to listen and help pick what was best for my needs. property was maintained very well. It was a great experience would recommend to anyone!

Would you nice if you list gate access hours?

Being a customer for many years..no problem so far!

Karyn was extremely helpful and very friendly. This kind of friendliness can't be paid for 💯

Awesome

We waited for more than an hour at the public storage morris plains and no one could attend to us. The door is locked but there is a message by the door that they will be back by 1:30 pm but no one showed up. Is this how you conduct your business?

Mike was professional and very helpful. He made the entire process very easy and quick. Thanks Mike!

Mike is super helpful and kind.great customer service!!!!!!!!!!!!

Mike was so great!! He helped my Mom with a rental and was so patient and fun. Made the whole process very easy.

Mike its very helpful I'm so grateful to having Michael in this office

Donovan and Esther made the move in process nice n easy for me. Made me feel very comfortable storing here again as a returning customer. Highly recommend.

Dawn was amazing. Her customer service is unmatched.

The staff is friendly, but there is a major problem with the buildings. I've stored my belongings here for a few years. Went to check on it randomly in the winter and discovered that the roof over my unit was caved in. Snow and melted snow (water) got inside creating mold and ruined 80% of my stuff. Luckily, I purchased the insurance and filed a claim. If you walk around you can notice the roof is falling in the hallways, etc. I'm sure more units have the same issue so if you have your stuff here, go check on it ASAP.

I didn’t really know what I was looking for, I was shopping around for my uncle and I noticed a lot of places with high rates. I decided to call and ask some questions and the manager Darious was very helpful and answered all my questions to help me understand the prices a little better. He was very friendly and personable.

I'm glad I met Jim, he made the sell so easy for me, very respectful, I really appreciate it

Dawn was very helpful and provided great service so I could get my unit in a timely manner. She was polite and knowledgeable. Would definitely recommend this place!

Elliot was very helpful and made the process very easy and straight forward. Very friendly and personable.

Needed temporary storage in a hurry. Online system made it cost effective and efficient to reserve on Sun evening. Moved in Mon am and got a better storage unit than I thought was available.

I don't understand why I have to walk all the way to from of building to get a push cart for the back of the building upstairs. Taking business elsewhere soon. Very inconvenient for me. Not worth the price I pay

I Had a wonderful experience and got the help i need. THANKS TO MRS. DAWN

Elliot made the process very simple and straightforward! Thank you again!

Just moved out. Fair warning like all storage facilities you will experience annual price increases especially if you sign up under an intro rate. However, unlike most facilities, the staff here including the property manager Dawn was fantastic. Helpful and accommodating. Dawn even called me direct after hours to warn me about the gate lockout at 9pm. It is that kind of extra effort that makes the difference.

Highly recommend this public storage. Dawn is very receptive to all your needs. Highly efficient and treats everyone with respect. Clean & secure.

This place is kept very clean and organized. Dawn in the office is so wonderful, helpful, and efficient. Always quick with a reply to an answer to any question. Definitely recommend this storage facility.

Dawn was simply wonderful. nicest employ there, was in and out like the snap of my finger.

Dawn was incredible, so nice she helped me out with my problem super fast with no hassle

Great experience with service and staff.

Manager Dawn helped me and was the best. Great customer service.

Simply the nicest employees a company can have. Dawn is fantastic as is everyone other employee. They hold a conversation with you and care about your daily life, not just collecting your monthly payments. They are fair, courteous and continue to make sure you are paying the best price possible for your storage unit and that you are completely satisfied. Well this customer is! I highly recommend Public Storage, Rockaway, NJ!!

Lisa was great wonderful service

I’ve rented numerous storage lockers at this facility and I give Dawn 5 stars because she goes above and beyond. She is very kind, helpful and professional.

I rented at Public Storage in Rockaway for a little over a month while we rushed to clean up some clutter to make our home more presentable for showings and an open house. Elliott made the beginning of the rental period a cinch and Dawn did the same when it came time to clear out and move on. Not literally, unfortunately, as our selling prospects didn't go as planned. However, if the need arises again, I won't hesitate to rent another unit from them. Thanks.

Dawn was great! She showed us multiple units to help us select the right size we needed and then got it for us at a great price. Dawn handled the entire lease process like a pro and we were finished in record time. The staff is professional & very helpful, the facility is secure and clean and it is conveniently located. Overall...I highly recommend this location to anyone who needs storage!

Easy pickup of keys, did everything online, and the gentleman in the office is very helpful and informative.

Ashley super helpful.

Normally I don’t give reviews for much of anything, but I have to say .. Dawn your awesome! Definitely made my experience overall smooth & pleasant throughout my time of renting & up to now. Only reason why I moved out my belongings was only due to me relocating to another state. If not for this, I would’ve still kept my unit... I’m not sure of the other person’s name that also works there, don’t want leave him out, a big shot out to him as well.. to Dawn & her partner in crime, lo, sincerely thank you both!

Tazia and Danovan Awesome experience..professorial service and overall very good experience..

Dawn is amazing! Something happened that changed my reservation and she was able to not only fix the problem, but exceeded my expectations. She made the move so much easier. She was kind, patient, and understanding. I highly recommend this storage unit, and hopefully you get as lucky to meet her as we did! Thank you again Dawn!

Audrey was very helpful and friendly. Great service.

Staff has been very helpful & informative. Great location for those who live in the area or who plan on coming to the area & need to store items in transit or long term. Dean is super helpful, courteous, & attentive to your needs. She goes out of her way to make sure you are satisfied with your space & that your needs are met. She's a great representative for UHaul, very professional & gives excellent service. Thank you for having such a nice person there to help.

Ok. Many of my things are damaged due to water and mold. I need help

Dawn is awesome, she helped our business get the units we needed at a great price. I highly recommend this facility to anyone that needs a storage unit. Very clean very professional.

Elliot was extremely knowledgeable and efficient. He explained the answers to our questions. Elliot is very friendly and courteous person and would recommend the property and his services.

Needee room for furniture from my Daughter and grandchildren moving back to New Jersey!

Dawn was absolutely amazing. We only had the unit for a week or so because we weren’t sure when we were moving. Turns out it’s was right away. While clearing out the unit she took the time to let me know that we could find a way to not pay the full month for what would have been an empty unit. During this time she really stepped it up and made my day. Thank you Dawn and whoever hired this awesome human.

Was going to use this storage facility as I am selling my place and will rent for a while before buying but a friend was short $11 on their bill and they threatened to auction their contents and locked it up with lock. In these times with people losing their jobs and basics costing more money!! Terrible.

My new friend Regina was incredible, I cannot describe how kind and courteous she was, wholey professional and real at the same time. Thank you 🙏

Dawn, me atendió con mucha cortesía y me ayudó a obtener el mejor espacio que necesitaba. Agradezco a la compañía de tener personal altamente calificado. Muchas gracias por su negocio.

Dawn the property manger was amazing. Went in looking for some packing supplies the walmart didn't sell and found exactly what I was looking for. Great customer service and great personality. Went back in and spoke to Mike and Dawn about looking at a unit and they were excellent and patient with all my questions and about getting the best available option! Thanks again Mike and Dawn Came in to get some file boxes for work at an amazing price 😁 dawn was a great help

Great Costumer Service. Thanks Dawn to make the process easier!

Great customer service! I stopped in to the facilty to check out units. Dawn was really great and sent me to the East Hanover facility which had what I needed.

Location is very clean, the staff is incredible. Manager Dawn is an absolute delight to work with. I will continue to be a customer and recruit others to use this facility

Girl in office was so nice when I made my payment. Nice staff. Property is clean. Would recommend for storage

Dawn was amazing and helped us out tremendously with our move. She made it simple and easy.

Dan is amazing

Could not have been more pleased with the customer service I received from both Audrey, during the introduction and Dawn for the actual move in. Both were very knowledgeable about the servers offered and answered questions I didn't even know to ask. In a world where customer service is so lacking, this was a pleasant and unexpected surprise.

Dawn and heather were very helpful, we got our storage and they explained with details the whole process

During a very difficult weekend with the passing of a family member, Dawn at Public Storage in Rockaway helped our family by giving us extra time to empty the storage unit, and providing a cart to help make it go fasyer. Our thanks

I've been a customer of public storage since Nov. 2012. Dawn the manager and Mike have been great help with things.

Dawn was the absolute best to work with and is a perfect example of how customer service should be. She took the time to understand my needs, and helped me find the best, and most cost effective, solution. I would give her more stars if I could.

Adequate

Dawn is the best! Just registered for a new unit today and it was the easiest experience. Took only 20 minutes from start to finish, and she explained the whole rental process, insurance options, etc. and selected a great, clean unit for us. Thanks!

Great customer service! They have a friendly staff and reasonable pricing for storage in this area

I have used the Rockaway, NJ location of Public Storage off and on for about 20 years. I’m currently renting a parking space for an extra vehicle. Dawn and Mike have been extremely helpful getting me into the right spot, including following-up on a request I made recently to move within the facility, when it became an option. I’ve found this location to be very well maintained and managed, and appreciate Dawn and Mike’s efforts in working to meet my storage needs.

Dawn and the gentleman with the large beard are the best! Even helped me load my vehicle with tv boxes!

Raise the rates too much and too often

Getting very expensive raised my storage fee over 20 Percent with no improvement to the facility

I just secured a storage space from Dawn. She was an expert at helping me figure out the size I needed and I was concerned about my artwork and she showed me how to wrap and what box to use. It was just a really great experience. Thank you Dawn

Had an awesome experience at this location. The manager Dawn is so nice and helpful. I have had a unit there for about a year or so but had to upgrade to a bigger unit. As i was moving my stuff from unit to unit, Dawn saw me moving heavy boxes and stopped what she was doing to find me a flat cart/dolly to help me. My husband and I really like this location. Their rates are way better and affordable. Dawn was a pleasure do deal with. Thank you!

Units are supposed to be climate controlled. My unit & the entire third floor was without air conditioning & qaa unbearably hot for weeks. I complained to 2 different managers who promised to solve the problem but didn’t m. I called the district manager& left a message. He never returnwd the call. I am paying $301 per month for a hot storage unit. UNACCEPTABLE!

This place is very unprofessional and raised my rent without notification or any knowledge. Do not use.

The people there were the best ,always very nice and Courteous to say the least. I would recommend a place to anybody I know for a nice thank you so much appreciate all your help...also like to thank Mike and Dawn ,for everything I appreciated it

Excellent service and commitment to customer satisfaction. I found Mike and Dawn attentive and always happy to assist or answer any questions. I highly recomend this location for your storage needs!

I’m at a loss for words at how wonderful my experience at Public Storage was. Dawn and Mike were very knowledgeable about all products and spaces available. Every interaction I had with them was pleasant. Highly recommended.

Our unit is fine, there's an elevator right by it but it's so hot in the summer. No air in the building but they never said that there was so that's fine. Also, gate opens as soon as you enter the code and it definitely gives you time to get back in your car. Don't have to rush at the gate

Dawn and mike are top notch always friendly and ready to assist if you would need anything

I would highly recommend Rockaway Public Storage. The buildings are well maintained. Storage units are clean. Staff are extremely helpful. A special thanks to Dawn & Mike who were a great help when I emptied my storage unit.

Dawn the Manager is top notch! Recently after a visit to my storage unit she called me and reported that on the ground outside my unit a valuable item was found. I inadvertently left it behind. She tracked me down and kept the item for safe keeping until I returned. Thank you Dawn! your professionalism and friendly way is a true asset to Public Storage. Keep up the good work!!

Dawn and Mike at the Rockaway Location were very professional and helpful! I will definitely be a returning customer.

Dawn & Mike are fabulous! Great customer service, super friendly and overall just a joy to work with!! So happy to have a storage unit here!

Great people and great storage place thanks Dawn and Mike

Great watching over unit and explaining details when renting the units.

Heather, Dawn and Mike had made my first time experience renting a storage unit a breeze. I was a stressed out individual and they eased my mind! I can't say enough about their exceptional customer service !!!

Dawn and Mike made the process so easy and seamless. They answered all my questions and i now feel extremely comfortable with where my belongings will be while we are storing them. Update: Dawn really helped us with transferring our unit to a larger unit! She is great!!!

Dawn was very friendly and helpful! The pricing for the unit was reasonable and being able to insure our items with the same company was very convenient.

Personable and knowledgeable staff made the first time storage renting easy. Dawn explained all options and best practices in detail.

Dawn the manager was extremely helpful and friendly setting up storage unit and getting us started. Was very pleased with the experience.

Rates are good & affordable , impressed with how clean the place is, staff was nice & very helpful, the setting up process is very easy & convenient, would highly recommend

This place was better than some of the other storage places I have used. Dawn and Michael were very courteous and helpful. The location is well lit and is safe.

Price literally keeps going up and up. So ridiculously over priced. Just moved to another place and got a BIGGER unit for a cheaper price. Staff is generally rude at this location. Have talked to various people with units next to mine, all saying the same things about this place! It has since dawned on me that I do NOT recommend this place. Also I was reading the past reviews about this location and they seem really fishy. Literally one after another, review after review mentions the name Dawn over and over, all sounding similar, very weird. They seem like fake/set up reviews.

This space is clean and reasonable. I feel like my belongings are safe and secure. Dawn, in the office is polite, friendly, and knowledgeable! She made renting this unit very easy and worth it. She helped me with boxes and tips for moving. She went above and beyond and is an asset to this business and location. Thank you Dawn!

Convenient location and hours...the manager onsite, Dawn is pleasant, professional, and very helpful..Highly recommend this storage facility...

I came here and so impressed with the management and how friendly and kind they were to me. The facility is so clean and would recommend this storage place to anyone. If I could I'd give it a 10 star 😁

Dawn was very pleasant to work with very helpful .

El servicio y la atención recibidas fue excelente, conocen bien su trabajo y pueden identificar las necesidades del cliente.

Just stopped in for moving supplies. Had a great interaction with Dawn the property manager. She helped me with all my needs and answered all my questions. Moving is pain to begin with so it nice to have her help. Great location off 46. Will stop in and hope to deal with Dawn again soon.

Thanks to Dawn and the team at Public storage in Rockaway for helping me out. The service was clean, and they were always accessible when I had a question.

Great people! they worked with me and my situation! I’m happy with the service

Dawn was clear and friendly and went out of her way to show us the availability of space and help us find exactly what we needed. The unit was clean and it all was straightforward.

Dawn was incredibly nice and informative. Great experience getting set up.

Very well run and maintained. Manager, Heather, very professional, organized, and helpful.

I met with dawn and she gave me the best advice on what supplies I needed to best improve my moving experience. She was very knowledgeable when it came to my moving and packing needs. Couldn’t have asked for better help!

Dawn was an amazing help during my stressful time of moving. She was very informative when asked about which supplies would best improve my moving experience! I'm telling everyone I know to go see Dawn! Shes the best!

Dawn is one of the best employees there.She had all the answers to my questions and was very patient with me and all my questions.

I was in to buy packing supplies for my move and dawn and Mike were very helpful with suggests and helped me loud up my car.

How i can pay my unit in the weppside

Public storage in Rockaway was my first experience with a storage unit. The facility was always clean and bright and access was both easy and secure. When it came time to empty the unit as we bought a new house, Dawn was always there to help with a moving dolly, or whatever I needed with a smile. Hopefully we arent going to need this again anytime soon but if I do, I wouldn't hesitate to come back.

Dawn was awesome! She was super friendly and helpful, and she answered all our questions.

Audrey Helped us she is awesome !!!

Great place to have for extra storage space

Dawn have me superb service, highly reccomend

Nice, clean and large facility with great customer service! My husband and I sold our home of 25 years and needed a place to store some boxes and small pieces of furniture while we sorted through things. I made the reservation online. It was easy to make and the price was very reasonable for the size unit we needed. We have never rented a storage unit before and Dawn was terrific! She called to confirm the reservation and when we got there walked us through the process and answered all of my questions. The space was a good size, clean and the facility is secure which meant a lot to us. We moved further away so had to move out of the unit but we will consider them in the future should the need arise. I took the insurance at Public Storage. Good coverage for a reasonable price. I highly recommend this property!

Rented a parking space with Dawn. She makes the process quick and painless. And free autopay too!

We had our unit for about a year. To be honest, it was a great experience up until this week when we discovered our tv was stolen! The unit was locked when we arrived and the lock can only be locked with a key. My husband and I are the only ones with keys, besides public storage which is where it gets shady. This means it was most likely an employee or very savvy lock picker. We learned there are no cameras. And it gets even sketchier when we found out the insurance doesn’t cover it if there is no evidence of theft!! I would go to other units with cameras and more security.

property manager very helpful and units kept clean by her and her employees very satisfied

Dawn the property manager was extremely helpful, knowledgeable, friendly and courteous. She took time to ask questions and make suggestions to make sure I was getting the right size unit and in the right location. She even took the time to find a more conveniently located unit so that my access would be easier.

Probably the easiest thing I've ever done! Dawn was super helpful and knew everything about the property.

Katie and Dawn very knowledgeable, helpful and professional team. They are know every detail of the process. Big respect for them, they keep all huge place nicely!

Pricing is competitive, but the units are not temperature controlled and you can never find hand carts although they're supposed to be stored under the stairwells. And there's never really anyone in the office if you need to ask a question. I guess that explains the below average pricing, the service is subpar.

Helpful

Is the best place in nj and Dawn is the best of the best manager in that store

I’ve been renting a space at this location for almost 3 years & am very satisfied. Dawn & Mike are both very friendly & have always been very helpful if I have had any questions.

If you need a storage place I highly recommend this public storage. Dawn the manager is simply amazing she is extremely helpful always so friendly and always amazes me at how she always manages to go above and beyond. If you want great customer service and not just a storage unit this is the place to go.

Poorly maintained not recommended

Helpful staff. Gated units and temperature controlled areas.

Sam and Dawn are super friendly and helpful. They answered all my questions. I’ve used the Rockaway location for about two years and I’ll continue to use them. Thank you Sam and Dawn!!

Dawn is the best! I was storing stuff for about a year. I moved twice during the course of the year to smaller units and Dawn was always helpful. She is so friendly and positive. The units there are very clean and I always felt safe going there after the office was closed. I recommend this storage facility highly. A+

Would def recommend this storage facility. Dawn was amazing and so helpful!

Amazing experience and truly loved the manager Dawn, she went above and beyond. We received a call from her a few days after we rented a storage unit, to make sure we arrived in Texas safely, after moving. Thoughtful and definitely the extra mile. Thank you Dawn, you rock!!

Dawn was an amazing help providing service during my time storing at the public storage! I'll be back in the future for sure 🙂

Great service, competitive pricing.

Dawn provided me with excellent service in getting my storage unit.

I had called several storage companies trying to find a parking space for my work trailer but this public storage location was the only one to follow up with my request. Dawn was very helpful throughout the entire process. A month after parking my trailer she called me and told me a new space had opened up at a slightly less expensive rate which I truly appreciate. I highly recommend if you are considering using this facility, ask for Dawn

Dawn was a great help. She found us the right sized unit at a good price. Place is clean and well maintained

Clean and Accessible

Great service (especially from Mike). We had our unit for 9 months with no issue. The property is clean and well-lit. I'd recommend this location.

Highly recommend it. Professional and pleasant experience with Dawn.

Dawn and Joe help me out with no problems nice customer service highly recommend

The service was outstanding thank you Mike and Dawn for all your help.

Thanks for a pleasant experience Dawn!

Great experience! Very friendly and helpful!

Clean and well run facility. Dawn was extremely nice and helpful in assisting with picking a unit and getting moved in. Definitely recommend!

Great location. Mike the site manager was very friendly and helpful.

Great location. Clean affordable units. Staff very friendly. Ask for Mike, he was very professional and helpful.

Review from Liaebov Gross This is was emergency for me to move my stuff very quickly and I was very lucky with help . With Mike and Dawn my moving was painless They understand my situation and help me all the way Very professional and knowledgeable and very patient Amazing and friendly staff Thanks for yours support I would recommend this storage to everyone who looking for rental

Dawn is very helpful! Everyone should go rent with her!

Michael was an amazing help. He was very patient and explained everything very well.

Good service, very polite.

Excellent facility!! I've had a unit there for several years and never had a problem. The staff have are wonderful and helpful!!!! The area around the buildings are clear of clutter and never had a problem with parking at an entrance nearest my unit. I highly recommend this facility to individuals and businesses looking for additional storage. My office also had a unit there for storing files and documents. We never had a problem with moisture.

This is a great facility. The staff Mike and Dawn are fast, efficient, and knowledgeable. I have used 2 different sized storage units and both were excellent. I highly recommend this facility.

Caitlin and Mike were awesome, it was super easy to go through the process of getting my unit.

Excellent facility. We've been long-term renters. Site is always clean, well maintained - especially in winter. Bathroom is clean and stocked with necessities. No litter or garbage. Office staff is very friendly and knowledgeable. Especially Eric. He is always available to answer questions and we frequently see him walking the property to make sure all is well. I have and will continue to recommend this site to people who are seeking storage space.

Eric (and others) was always very friendly and helpful. We stayed here for several years and the whole experience was pleasant. The place is clean and they always remember your name. If you're looking for a place to store and appreciate professionalism this is the right choice.

Great price. Great staff - especially Sam. She is awesome!! Wonderful experience with this facility.

Caitlin assisted me with renting a unit. Her professionalism and clearly explaining everything in detail is to be commended. I would definitely recommend this place to others. High 5 CAITLIN!

Caitlin was helpful and perfect definately will rent here again because of her

Eric very helpful and professional with the options about units and also insurance. He also was very proactive with suggestions on packaging and tips on available storage options

Eric, the property manager, is extremely professional and pleasant. The unit prices are great and the property is clean and easy to access. When I moved here I thought that because I decided to use the cheapest facility in the area that I'd be sacrificing professionalism for price. I was wrong. Eric is efficient and had us moved in within ten minutes. I was dreading having to rent a locker but they really keeps things clean and there are carts available to help move your items. I highly recommend if you need a place to store your items, you go here. You won't be disappointed. You can't put a price on professionalism.

Caitlin helped us check in. She was very pleasant and checked us in with no muss, no fuss. She took the time to explain the rental agreement, educated us on special offers for packing supplies and even asked about us personally. I have rented with public storage before and I would recommend them to everybody. :-)

Caitlin gave me standing customer service! 100% Recommended !

I visited two locations in the

Very nice people there! Helped me with whatever I needed in the future! Everyone there was very helpful and polite when speaking with me. Loved how knowledgable Caitlin and Eric were!

The Property Manager is a very pleasant person. Heather is so pleasant at all times. If you have questions they are always answered!

The property is always clean and the manager, Eric is always around if you need anything. Very professional service. A great place to store and feel as if your business actually matters.

Friendly manager, very helpful. Eric is an asset to your company. Very clean area, good location.

Eric is very helpful. The facility is well maintained. Glad I picked Rockaway location.

We needed a place to store our belongings for a couple months and we got a great price here. Eric, the property manager is very friendly and knowledgeable. The facility is clean and access is easy. If we ever need storage again we know where to go.

ive been at this facility for over two years. why would i stay here if it wasnt great? The managers ive dealt with were superb and helped me every time. im a trucker so I'm not usually around. but eric always called me if there were any issues, or if things might be late... the managers actually care! even today, spencer helped me set up automatic payment so i wont even have to worry about it anymore! great job, public storage.

I came in looking for a storage unit and had no idea what size i needed. Luckily for me Cris was there to help me. He was extremely helpful and even suggested packing supplies to help me with my move. Will recommend this to friends and family.

Cris and Eric were great with our move in. They got us the right size for our needs. They even got us a cart to help us move!

Great facility. Clean, secure and very well managed. Eric was extremely helpful and very professional. Eric made the process easy and was very patient explaining the options and process. Really great experience and my thanks to Eric.

The place is clean and secure. Access is gated and there is plenty of space for vehicle loading/unloading. The staff is responsive and courteous.

Eric in Rockaway went above and beyond. Helped me select a proper unit. He was also very informative and polite...PS Is lucky to have him

Eric was very helpful with getting me a hand truck to use and the facilities are very very clean.

Eric took good care of me

Had a horrible Experience with Customer Service and the District Manager in the Rockaway, NJ location. Checked-out of my unit before the 5th of the month after paying my rent on the 1st. Was promised a refund at the facility and then waited the 4-6 weeks for the check that never came, Called Customer Service who said the District Manager, Brian, could help me. Brian says No Refund is allowed, I just should have not paid for the month. They lie to your face and over the phone. Don't deal with them. They are dishonest and not trustworthy. Will never do business with them again.

Cris was very helpful with my move in. He showed me the whole facility and suggested a few things to protect my belongings. Great manager and service. Will recommend.

Good experience while I had my unit. Couldn't beat the value. Helpful staff, looks after the property, always saw them walking the buildings when I was there. Only minus was the lack and state of carts. They where up front about it, so I always brought my own.

Great experience! Eric's customer skills are fabulous, very helpful. I highly recommend this location.

On Wednesday My mother and I went to public storage in Rockaway, NJ. I was totally amazed with the customer service. Eric was extremely helpful and nice. His personality rocks. When showing us the unit I was impressed on how clean the property was. Keep up the good job! :)

Friendly managers, clean location. Chris and Eric are helpful and courteous.

Eric and Cristian were wonderful in showing me around the facility and preparing me to move in. It was a day after the snow storm both of these guys were available early to help me on my first day. The plows were already on-site making for a clean move-in day. The paper work was significant but Eric and Cristian made it easy with highlights and friendly attention to detail. I don't have allot of experience with storage and this was easy and made me feel like my unit was secure.

Eric and Christian are the best...gates me feel safe and the bathroom on site was super clean. I recommend this place to anyone storing

Best experience with a public storage place.

Facilities are great . Eric took care of everything we needed. Felt very secure especially with the keypad security gate

great service and great deal for the holidays. like the individualized codes to get in the property. thanks ed and esmerida

Very well organized and put together. No problems moving in.

Employees are very helful. Place is in good condition and the units are greatly priced. I would recommend this site to anyone I know.

Megusto la esperiencia de el empleado ed muy buen trabajador y me esplico todo muy bien aserca del garage ((:

Great place .. great customer service .. had the best prices in the area

Place was in perfect condition. Price was better than any other. Excellent service and attention. Electronic gate concept works best and better than other companies. Free access from 6am - 9pm all week/ all year! Ed is the best manager and there to help!

Excellent good pticing great locationn

Amazing people. They explain everyrhing perfect. The space of The unit is perfect too.

This is fantastic!!! My parents use this place to store supplies and because of the drive up unit, it makes it soo easy to get our stuff. I so happy they have carts that I could use to move my stuff since I'm on the second floor. Keep up the good work Ed and izzy.

rented a unit today. Dealt with a guy named Ed who was extremely helpful. I loved that the facility has a secure electric automatic gate that can only be opened with your code. I also like that the facility is well lit and a bathroom is available 24/7... Thank Ed

This is my second time renting a storagefrom hrre ...they were very helpful and accomodating...would definitely recommend. This was very convinient for me . Eric and Ed are very nice. I shopped tge Web and the Storage in Rockaway had the best prices and the supplies like the boxes are also the vest prices!!

The service rep was helpful and friendly.

The Rep was very helpful and pleasant to do business with.

Ed was very helpful and polite man needs a raise....

I looked info up online and had my stuff in storage within the hour because they had everything I needed. Service was fantastic and very thorough!

Hallways are busted and equipment (flatcarts/handtrucks) barely holding together. This place is a joke. Might as well be an abandoned warehouse

Ed was very good this morning with paper work, showing unit, He answered all my questions

Freindly counter help nice guys Emad and eric very helpfull guys

Very helpful and knowledgeable. Ed is very good.

I like the units but the manager gave me the creeps.

Great customer service. Friendly employees

Awesome!! Ed and Eric were amazing! Incredibly helpful. And I'm very happy with the selection and location of my new unit. So great to know that all my packing needs will be met if I need anything :)

Great service!

Ok, tengo que escribir algo, agradezco a Erick y Ed ellos me ayudaron de buena gana lo más que pudieron, creo que son muy buenas personas y me sentí muy confortable PERO no estoy de acuerdo con algunos puntos de las politicas de la compañía pienso que hay muchas cosas que deberían modificar para que nosotros los clientes nos sintamos confortables

Very positive first time here. Was handled professional by Ed and Eric

Good experience perfect front desk!

Had a very good experience using the storage.

Me encanto como nos atendieron ed es un excelente trabajador me ayudo en todo lo q necesite

I am always treated very kindly and greeted with a smile! Ed & Eric are both very helpful and polite. If there is anything they can help you with, they are more than happy to do so.

Excellent service Eddie and Eric very informative and kind I got great deal for memorial day sale

Very courtious and helpful. Especially eric and ezzy

excellent customer service daytime guys helped me out a lot Eric & Esmerida real good customer service ill recommend the place all day!!!!

Storage is GREAT, customer service provided by Eric or Ed is outstanding, always friendly and helpful. The $11/MONTH INSURANCE IS A DAMN FREAKING SCAM! WHAT A SHAME!

Very good service and price, very helpful

Excellent!

Couldn't be easier. Friendly staff, efficient even when they're busy!

They were very helpful. Pleasant experience.

Very nice facility. Has a bathroom which is convenient while unloaded stuff I to our unit. Staff is extremely friendly and helpful.

Great price and great service! Thanks Ed!

Great service thanks!

Lavesh and Eric were great at giving information. Customer service was very on point enought to even turn my day around

Very helpful and keep up the good work.

Eric who rented to me was efficient and friendly. Also lavesh was helpful as well. Enrique from call center should mention other fees that are mandatory (insurance)

Eric and lavesh were very helpful, expecially lavesh. They were both so mature and I suggest anyone who needs storage to come here!

Lavish knew everything there was about storage. Very efficient and very professional

My daughter and I went to view which units they had available. Eric and Ed were wonderful! Eric was really helpful with answering all of my questions/concerns. The process was very quick and easy.

Ed and Eric were fantastic! Eric had showed us the different units available and we decided to go with a 10x10 which is perfect! They were extremely helpful and answered all our questions... GREAT customer service. I would definitely recommend this storage facility.

Excellent service. Thank you.

A great public storage. Aside from being a good storage location and price, The workers' attitude couldn't be any better. They are really friendly. Both Ed and Levesh were more than helpful and they knew what they were doing. I live in Michigan and they made the trip worth it. Would come back for sure !!! English is not my 1st language and they tried their best to understand me and my friend. Helped me a lot

The gentleman at the office were very helpful and nice. It was clean and nice. I had a great experience! :)

Ed and Eric were very helpful to show me the options in the storage site. Eric asked me all the relevant questions while visiting the site to be sure I could make the best choice. He explained clearly the procedure to get in and out and I appreciate his humor. Ed went trough the administration step by step, asking for all the information so that my 3 kids would have access to the space without any problem. He explained all the points that make the place very safe, and made me practice the code input to be sure I wouldn 't have any problem. Great service Thank you Claire

It is a good place people very friendly

Excellent customer service! Love Eric and Eric, extremely professional and courteous!!

The employees at Public Storage Rockaway are always helpful, the price is right, and the hours are great. Paying online is also very helpful. I'm glad that we choose to store here. Thanks guys.

I always get wonderful service here. It's easy to take care of transactions especially with Ed's help! He has got to be your best employee - always helpful :-)

Excellent

very good

This property is one of the cleanest I've even been to. I recommend if your looking for a safe location store here

these guys are great!

Facility is old but secure and convenient, carts can be hard to find.

Great customer service!! Thanks Eric for the fast amazing service:)clean place would recommend to anyone.

Great experience moving into the facility Eric was very professional and helpful

I Googled public Storage when after 38 yrs of marriage I was going through a divorce and needed a safe place yo keep my things until I can find a place to live. The first thing that caught my eye was The ad saying First Month $1 Rent, then I saw the size of the units and the price per month and I was sold!!! From my. 1st call inquiring how to go about the process to meeting the staff,at Rockawsy, I have had a Positive, Friendly, Courteous, Helpful Experience!!!! I am Very, Very, Happy I chose Rockawsy Public Storage and Recommend them Highly!!!! Thank You All for Making a Hard Situation for me into A Very Pleasant time everytime I come into the office Thanks you All and Eric who is who I have had the pleasure of meeting my last several visits here for being soooo nice and helpful!!! Anne H.

Excellent service! Nice people! Very helpful!

Great service

Loved it. Very happy with customer service.

The property manager Eric was absolutely amazing!!!! He was very helpful and very knowledgeable. He was respectful and made my decision to transfer from my current storage facility to this one a no brainier. Ty Eric. Sincerely, A very satisfied new customer.

Eric showed us the property and helped us. His customer service skills is outstanding and he was so nice and professional and new his job. Keep up the good work eric. Thanks. :)

Easy access . Lowest prices . Found this place by going to Google. Helping me greatly while remodeling. Attendant Eric is extremely courteous and helpful

Nicely spaced area with plenty of room, except around the corner of each building. I had expected the inside units to be heated but they are not. Also, pray that you will be able to find a cart and not the one with the blown out wheel. There are only 2 carts to help move for all the inside units.

Very good service. Had the packing materials I needed and the customer service was very polite. On a personal note without giving her name the girl working there was hot!

Rento por nascde un ano y el serviciobes exelente! Lorens me ayudo con mis pagos y fue muy informativa. Gracias

This place is the best Lorena is awesome I rent in Florida but pay in Rockaway. Very accommodating

This was my first time using a storage facility. The attendant, Eric, was super friendly and helpful and walked me through the process. Definitely recommend!

In my recent visit into the public storage facility in rockaway NJ I was taken care of by your employee Eric May he was extreamly pleasant to deal with and I was very impressed by his vast knowledge of the diffrent units that are avalible at your facility. It is a breath of fresh air to know that there is still companys that have excellent customer service and wonderful employees who are willing to take care of your every need. Thank you Eric May your service was greatly appreciated.

Cris was an amazing help! Quick and easy transaction and excellent customer service. Highly recommend this facility to anyone looking for a good storage spot!

I recently needed to put my stuff in storage a friend recommended public storage and I could not be more happy they were there to help me pick out the right size unit and we able to offer me supplies to move being this was my first time and had no clue what to do. I would defiantly recommend this place to any one the staff was great!!!

Eric and Christopher were amazing and very personable! Ask for either of them, you won't be disappointed.

I received good customer service. I thought the price of the unit was decent compared to others I looked into. Overall I was pleased with the staff and cleanisness of the property. I would recommend to my friends.

Costumer service was very helpful.

Property has the perfect location for me, The store Manager ED was very helpful and knowledgeable on what fit best for me, he was nice, respectful and fast on the rental process...! WM

Since the moment i walk in Ed make me feel at home, he explain everything and help me out to choose what its the most convenient unit for my needs, building is clean easy access and the perfect location..! Thanks ED.

Great facility. The manager Ed was very friendly and showed us the facility and everything went extremely smoothly. Highly recommend this location if you need stuff stored in this area.

I was in transition from one apartment to another and was in need of boxes and I was recommended by a friend to Public Storage in Rockaway for my boxes. When I went there I was impressed with the service and the knowldege of the employees. If I need anymore packing supplies I will come back to this location.

Good Location. I was inquiring about pricing and packing supplies for my upcoming move. Ed and Cris were very knowledgeable about thier products and were very polite and informative. I will be recommending this location to my friends for thier moving and packing supplies.

This storage facility is top notch. Clean, well lit, and well managed are the items that you will notice right away. What you will not notice until later in your rental experience is how far the staff goes out of their way to make sure everything is meeting your expectations. Random hellos, courtesy phone calls, and even immediate assistance with simple problems go a long way in my book. You could not pick a better place to do business.

I known Public Storage in 282 Route 46, Rockaway NJ for years, and I have rented there a couple of times and also recommended people to this facility. Ed and Chris are very helpful and have made our move at ease. The units and ground are kept cleaned and well maintained. Ed and Chris great customer service. I will keep recommending family and friends needing a storage. Thank you Ed and Chris for excellent service. Thanks I.M. Rivas

Very satisfied with the customer service and its on a great location and low on prices!!

Before my move to South Carolina, I had a storage unit at the Rockaway New Jersey location at 282 Rt 46 East. I would recommend this storage facility. The units are well kept and easy to get to, and when I was ready to make the move, Ed was very helpful. His willingness and ability to answer all of my questions, and offer knowledgeable advice about renting a truck and the best way to pack it efficiently and safely made me feel confident and I was able to make my move easily and efficiently. His help was invaluable to me!!! Thank you Ed, and Public Storage!

I have been renting a storage unit for several months and I have found that the people working there are very helpful and take the time to help with any questions I may have. Although it is not inexpensive, the storage unit has become very handy to have has gone exactly as expected. Overall I have had a positive experience with the service at this location and I recommend them if you need to store some things.