Public Storage Self-Storage Units at 168 State RT 17 N, Rochelle Park, NJ

Update 09/26/23: Updated the review from one star to five stars. I had a negative experience with someone on the property that turns out isn't an employee at Public Storage therefore, i don't have anything negative to say about facility. It turns out the individual is employed with another business nearby. Public Storage called me about my review and provided excellent customer service. Highly recommenced this storage facility.

Provided excellent service during our initial reservation and felt welcomed. When we needed to switch preferred units it was no problem and another easy and friendly experience. Would recommend!

Well managed and climate controlled .. .. the front desk staff is also very helpful .. and despite technical challenges out of their control they have been super helpful .. I also had a great interaction with mark who helped us out and saved us a couple Of trips .

I had my unit for almost 3 years. Management was very helpful about addressing my concerns. Would definitely rent in the future.

Great customer service ! Facility is clean and well ventilated. Met with Jose who is very helpful and professional. I got all my questions answered with a smile. Thanks Jose!

Eric and Jose really helped us out, quick and simple service. Going to enjoy the free space!

Mark was super helpful!

Mark was very helpful 😇

Janelle and Ashley were extremely helpful! I would highly recommended public storage for all ypur stprage needs.

Janelle was wonderful! She was informative, patient, and has a welcoming attitude. She went above and beyond to help us. Excellent customer service and very professional.

Janelle was an amazing help during my stressful move, I happened to find this storage place on a whim and im glad I came here!!

Will and Janelle are very helpful!

ASHLEY AND JOSE ARE GREAT! VERY HELPFUL!

Janelle was amazing. Great customer service.

Went in for an estimate on a storage unit and I must say I am very pleased with the service that I received from Janelle. She answered every question I had she was very knowledgeable. Thank you.

Mark was amazing and was very professional. Helped me when I lost my code and I didn't know what to do, he deserves a raise.

Great in-office customer service!

Mark was Kind helpful and fast! Clean office

Mark was very helpful, patient and I was very satisfied. He did an excellent job. We appreciate the service.

Jose was amazing and a HUGE help. He helped with my move, although he was helping someone else, he quickly came to my rescue right after. I think public storage for hiring someone with such a great heart. Thank you Jose. I wish I can give more stars ⭐️⭐️⭐️⭐️⭐️

Brittany was awesome and very helpful I recommend going to her all the time..

3/3/23 JOSE has been a tremendous help during the process of scaling down to a smaller unit. I am not that tech savy and he took the time to walk me throught the whole downloading of the app and how to access the account and enter the building etc. He is kind and professional all with good humour. Thank you, Jose at Public Storage Route 17N in Rochelle Park, NJ :) 2022 -Allison is a super helpful and patient person. Moving can be nerve racking. She understands and showed me various sized units, until I was comfortable with the one that best meets my need. The facility is state of the art contactless, clean and fully functioning, unlike the place my son had used in the past. Love the app on phone to open doors and gates! Convenient location and great rates!

rented here today,very good experience , Doni was super helpful and explained everything very well.Very Satisfied

I rented a unit today, and the associate Dani was very helpful, courteous and informative. He enhanced the experience.

Gena is simply the best! Gena was extremely Knowledgeable, kind & funny. I walked in looking for unit and not knowing anything about renting a unit and she explained the process and made the process an absolute breeze!! We even made some jokes , it was a great experience all around,Thank you Gena. They better put you in a commercil for the company and give you a promotion!

I have had a storage unit for 3 1/2 years at this location and have been very satisfied until the last 2 months. My Dec and Jan payments have been lost but thanks to Jose and Mark the issues have been corrected. Jose should be promoted to manager he is wonderful! Courteous, caring and knowledgable.

Kimberly is very pleasant and professional and I appreciate her help! Thank you, Kimberly!! 😃

Kimberly was great and wonderful .she was very helful.i recommend publi storage

Monthly rate goes up every couple months after you get in.

Sade was great and very helpfull. 10 stars for her. and the staff next door as well. The site and the unts are very clean. Eat off the floor clean!

Kimberly was fantastic and very great customer service

Kimberly M’s customer service is impeccable. Extremely professional

We’ve been using public storage for the past few months, we noticed an increase in the monthly rent and call back to find out more. I’m so glad I was able to speak to Kimberly who was such a professional at explaining everything . She immediately offered the information that I needed to know and gave us an option to help with the increase. Overall I am very please with Kimberly’s costumer service and hope to continue using public storage. XB

Easy to get in and out of on 17. Kimberly at the front desk is great! Highly recommend

Kimberly was fantastic today! She was very kind and helped me rent a unit quickly. Best customer service by far!

Kimberly was able to help transfer my unit. She was awesome

This facility is great and easy to navigate. Kimberly is excellent! She is efficient, helpful, and so very kind! Her customer service compelled me to write this review.

I have been using public storage on and off for many years. But the new manager, Kimberly, has taken the Rochelle Park location to another level. She is incredibly kind, knowledgeable, and helpful! The spaces are always clean and the staff is lovely. I can’t recommend this location, or Kimberly, more!

Kimberly was very helpful for being new. It is good to see that someone was here to help. She is friendly and accomodating.

Awesome team, RYAN, Adam and the young lady (can’t remember her name) were amazing. Unfortunately, I moves out because I required storage closer to my store but these beautiful human beings are the definition of customer service, polite, friendly, patient and thoughtful. To think I believed we lost “the sense of “customer service”.

it is now 5 months later and my storage fee has gone from $379.00 to 435.00 a $56.00 increase. this company needs to be more transparent with regards to informing tenants of how often there will be rent increases and the amount of increase. public storage increases rents every 5 months. looking for another storage location.

My experience was great, Ryan was very courteous and helpful!

Wendi was a tremendous help during this movement process. She helped me with all issues and was pleasant and extremely helpful during the paperwork. I would highly recommend her to other customers. Mike

Sade and Gena were incredibly helpful.

Easy access no crowds .its ok

On June 1st of 2022 Ryan helped me to set up my storage he was very helpful pleasant and funny I had left a review but did not mark the stars I’m a very happy customer

Gena!!! SO HELPFUL😊😊

Gina was fantastic in helping with my account: quick, courteous and knowledgeable. 10 out of 10 if I could.

Renters beware !!!! This is a truly horrible company . Had a problem which they refused to fix ; all that “ customer satisfaction “ stuff is bulls—t . Can’t wait to move out . So many better , more helpful , more honest places . Again - RENTERS BEWARE !!!!

They did a great job of setting up my rental without having to come into the office. Has been easy to get in and out ever sense.

I had the fastest and most thorough service and overall experience at public storage In Rochelle Park nj !!! I highly recommend wendi at this particular location for all your self storage needs

Great place to store your items..love the new look.. great customer service. Wendi went the extra mile .nice & clean place

The property manager, Wendi, was very attentive. She reached out within 15 minutes of the online inquiry, and processed everything for my unit quickly.

I made a error this google review is for next door 174 Rt 17 not this one. Will be updating my review

Wendi and Leslie were very helpful during my checkout experience! The place was not usually busy, which made storing my belongings a breeze.

Wendi was awesome and helped us out with our storage needs!

It was a pretty smooth and quick process. Ryan was very helpful and patient. Provided all the necessary information and clarified all the doubts. Great service provided by Ryan.

Melissa helped me out so much when I went there. She got me everything I needed and made it a very easy process with renting a storage unit. She honestly the best!!! 2 years with this storage unit - Wendi and Gena are amazing. They helped me out so much when I was done with my storage unit. I would definitely recommend going to this storage unit!

Thanks Wendi

Wendy was a tremendous help to us as we moved into our storage space. The facility is very clean and accommodating. Thank You Wendy.

Wendi at Rochelle 1 was very helpful with my storage reservation and addressed all of my concerns. I would highly recommend Wendi and her team.

Amazing experience

I started at $175 /month, a few months later, it went up to $195, now, a year later it is $214.

After couple months the PRICE HIKES!! And that seems a regular for them, read all the reviews.

Sade was so kind and patient great A customer service thank you!!

Once you are in the price start going up. It has been a year now from the move in date and my rate increased twice. That is more than %20 hike. In the beginning you think you get a good deal, but wait for a few months.

I moved in with good rate, but it constantly went up. Now I have to find another place to move or get ripped off. What a scam.

Best experience Not only is the place clean & have great prices & fully stocked with supplies if needed But the customer service by AJ was terrific !!! She was very friendly & informative She goes above & beyond even caring for her staff I noticed I hope she is there when you book your unit !!!

Very Nice people

I had issues with the space moving in and moving out, but management was able to resolve my major concerns. I really appreciate them taking the time out to personally contact me and address everything in a timely manner - not all businesses are as honest and understanding.

Nice clean place. Wish they had a regular entrance. Feels weird having to go thru a garage door.

Clean and secure, just wish the keypad on the exit gate was accessible from your car instead of having to get out, not a big deal.

Great place and great rate and great customer service very friendly and professional , i like the atmosphere. Noah is very friendly and professional This is the kind of customer service rep that goes above and beyond

Wonderful staff at this location. Ms. AJ gave us some great advice, regarding labeling our boxes. Thanks for sharing and for caring. I would highly recommend this location as it's clean, plenty of parking, the staff is polite and helpful, and it's on route 17.

Noah helped me so much man,very accommodating and went above and beyond to make sure I was warm and safe while my car was being towed from the facility. He also helped me get my new space at this location and I'm very glad it was this young man who helped me. Thank you so much Noah!

I would like to say THANK YOU, To AJ and the rest of the staff at extra space storage in Rochelle Park, New Jersey, they really worked with me in maintaining my account. I had fallen on hard times and they were very understanding. I do Reccomend this place to anyone. And a special thanks to AJ who went above and beyond her duties in order to get back on track Sincerity, Jacqueline James

A great place to store your items. We have never had a problem there. Noah, the site manager is a great asset to public storage. He genuinely cares about everyone who walks in the doors. He takes time to answer all question that are asked and has welcoming and friendly demeanor.

AJ is very helpful and i give her an A+ for accommodating all our needs and questions. Thank you again!

AJ was extremely helpful. She greeted me at the door and answered all questions I had. She took me up to the unit I was looking to rent out, and made sure I understood how to access it from outside. A++ service!

I had an interaction with an employee named AJ today at this location. It was the most pleasant customer service experience I can remember having in a long time. She helped me with everything i needed with patience and attention to detail. AJ is an excellent employee I encourage everyone who needs storage to go to this location and ask for her.

Annjo was great person. Bubbles person and a nice smile.great customer service.

Annjo gave me exceptional customer service and went beyond what was expected. Thank you so much!

Thank you Annjo & America for helping me a good space perfectly for my needs, great service & great people, will highly recommend 😊

Store reps are the backbone of these types of businesses, as they are often the first impression & set the tone for customers. This location was represented by very friendly, welcoming, & professional store reps that made me feel comfortable in choosing them for my storage needs. Much thanks to Ms. America & Ms. Leslie who have welcomed me recently. Very warm, friendly,and professional group. I would do business here again because if it. 🙏

The facility is insecure, musky and dirty with moisture in the air, even on higher floors. No rodent control. Area is prone to floods. Elevators and doors often malfunction. There’s no emergency # to call if you get stuck on an elevator or locked in. The bathroom is dirty and toilet doesn’t flush. Location/Parking lot entrance is inconvenient and dangerous to access being at an awkward turn off the highway with busy traffic flow throughout the day til 9pm closing. They close earlier than every other storage facility in the area (9pm while others close at 10pm or later). High staff turn over. No accountability for legitimate customer service concerns. Prices increase at higher rates than other storage facilities. Unethical finance and account handling by “higher” office — store reps are not allowed to assist or resolve acct issues for you, and the higher office responds to legitimate customer service requests with silence, denials, and untimely rent increases, forcing you to choose another facility. Rent at your own risk.

Ryan at the 168 Rt 17 location was very helpful and understanding regarding an issue with our storage unit today. I left much happier than when I walked into the front office, all thanks to Ryan.

I visited the Maywood facility on two days this week and had the pleasure of speaking with Sol, a customer service worker. Oh my gosh, he was so helpful with a natural cheerfulness about him. Such a breath of fresh air! I truly enjoyed and appreciated Sol's presence at this building this week. Kudos and peace be to you, Sol!

Ryan was so kind and helpful!

Allison was amazing and super helpful. Thank you for all your help

Recently rented a storage unit here. Ryan was very helpful and courteous. He answered all of my questions and was very respectful. Facility was very clean, with a convenient location and reasonably priced. I highly recommend them.

Storage is great but the elevator, celing tiles and floors throughout are beyond disgustingly filthy. I wonder how this place passes safety inspections? 🤔

Welcome to Rochelle Park! Are you open for business yet? Thanks

We loved this location the manger that helped us was named Sidney she was extremely helpful! She said even stayed passed her closing time to assist us with the problems we had with our code ! Sidney was great !

Melissa was lovely, informative and efficient!! Definitely an asset to this company👍✅ Thank you Melissa!!

Fair pricing. But my unit had a hole in it, which caused one of my items to fall downstairs into someone else's unit.

Great services she when beyond to help me to pick my storage..and make me happy..thank you Melissa!

Mellisa was very helpful she went the extra mile to help us decide.

Melissa was a great help with our new rental! She was helpful and knowledgeable. I was super excited to find out the store was open on Sunday. Thank you for all your help!

Alexis was absolutely amazing! Her customer service was outstanding. She answered all my questions before I even asked. Gave great helpful tips and was so kind !

I shopped around and chose this location because of melissa. On phone and in person she was professional helpful informative and worked quick and efficiently. The location is easy to get to. The place is clean and organized and again the customer service from melissa was outstanding.

What a great facility! Meeting Melissa was a pleasure, she is very pleasant and extremely knowledgeable with a great personality. She was very helpful in guiding me through the process. I highly recommend this location.

Christina was great!!

Alexis. Was great! Enjoyed her sense of humor.

This storage facility feels nice and secure and both Melissa and Stacey agree knowledgeable and very helpful

Stacey and Melissa are legit the best and walked me through everything to get to my family’s unit ..also made sure I was allowed to do so so I feel super secure getting a unit at this facility

Melissa and Stacey are the best customer services in the whole public storage. They helped you

Typical public storage, friendly staff.

Melissa was extremely helpful and understanding of what I needed.

Very happy with the service. I thought that Melissa was great. Highly recommended

I had my furniture and belongings here for 3 years in a "10x20" unit. I had another 10x10 in the same place for 4 years total. I moved it because the price increases were too high.... almost 10% per year. I moved to a different company. As I had a 10x20, I rented a comparable 10x20. When everything was moved to the new place, I was surprised how much space was left over. I went back and measured the old unit here and it was ~16x10. When I inquired I was told their sizes are "approximate", but 20% off?? This could have been rented as a 15x10, so 6.7% off, but instead they chose to rent it as a 20x10. That is not honest and not "approximate." I have attached a photo of a 15' tape measure along the '20 foot' wall. Also, I had lots of rat droppings on my boxes when I took them out. And the bathrooms always had issues. Finally I called to ask about the size. You have to get transferred and leave a message. I left several and never got a call back. An FYI - they ask everyone to post a review right when they rent it. Look for reviews of people who have been there, not just signed on.

Very good service,Alexis explain everything very clear. super friendly. Great costumer service!! Highly recommend!!

Excellent service across the board ! Thanks to Justin for helping us vacate in a timely fashion.

Frankie helped me with my new storage space. I was nerves coming in but he answered all our questions and concerns. Thank you :p

Dear America Very kind and very precise information thank you so much

Thank you frank for answer all our questions and conerns. I was worried my stuff was not going to fit frank showed us how to stack everything in . Thanks again frank for all your help and service! :)

Thank you so much Devada for such amazing service! We never rented a storage locker and had so many questions he made this part of the moving process so much easier with such a professional great personality. We are so happy we chose this public storage !

Devada assisted us greatly with clear and concise instructions on how everything works. He provided excellent customer service from the moment we walked in. 10/10 service and experience.

POOR ! THE CLIMATE CONTROL ! ALL THE THERMOSTAT'S IN THE BUILDING ARE SET TO 80 DEGREES AS PER JIM PIERSON DISTRICT MANGER !! IN MOST CASES THE BUILDING IS HOTTER THEN 80 DEGREES !! THIS IS NOT CLIMATE CONTROL !

Devada was very kind and helpful. Thank you for your good service!

Great service, very friendly , love tony she is very attentive to the small detaulsnin storage and highly recommend.

Very clean facility Toni is fantastic

Great Storage place. Nice rates and very clean. Thank you for your help

We are very happy with this storage place. Our unit is great for the great price. It is well maintained and staff is very helpful.

Stopped in and inquired about pricing. Toni was excellent and very helpful. Thank you Toni.

Toni is awesome. I love it. she is so professional and kind. Jim is doing a great job. So many great people

Toni is great. In fact all employees at this unit is awesome. Customer service is very important to team. I. Glad to be here.

polite and helpful staff. jim, cristina and devada were very helpful. 5/5.

Very good and polite service.

The Relief Mgr. Abby was excellent with explaining all the details of the paperwork for easy understanding. She also showed me my storage unit, which was immaculate.

Property was clean and in good order. Thanks to Toni all of our questions were answered. She was extremely knowledgeable and helpful. Overall we were very satified with the presentation

gad to pay an extra month just because i was gonna be 1day past end of billing cycle in clearing unit

Sal was amazing! He walked me up to show me the unit. He was very clear about passcodes and how to work the gate and elevator. He had me practice using the lock and passwords! The building was clean.

I worked with Toni. She was professional and kind and very helpful. She was able to help me condense my units and made my life much easier. It is not often I find someone as excellent as she. Thank you very much.

Have been with this storage unit for 13 years. People are polite, friendly and extremely helpful! Toni helped us downsize this past week - helped us decide on the best size unit and saved us lots of $$$$. Thanks Toni!

I purchased products for an apartment move and I was assisted by Mike, who was amazingly helpful in his level of attention and customer service. The location had everything you need to pack up and move efficiently.

Mike & Jim was a great help getting everything set up, great environment...very helpful on the coldest day of the year!

Excellent and economical place to store your stuff. Toni and Mike are great to work with and are very helpful!

Toni is the reason I left with a smile, she made me feel so welcome and at home. She is a ten star to me... Leslie

Went there a few days ago to get information and compare against a few other storage places in the area. The young girl named Toni who helped me was amazing. She was knowledgeable, patient and answered all of my questions. I will be using this location when I'm ready to rent a new unit next year.

This storage place is great. Toni the manager does a great job of keeping it really clean & is so friendly & helpful. Since she has taken over the property it has been vastly improved. The place is clean, well lit & air conditioned. It has carts to move stuff & bathrooms. If you need a storage unit you will not be disappointed!

Toni is fantastic and VERY helpful. She explains everything clearly and makes sure you get the right unit for your needs. I would recommend this location.

Ed was very helpful and accommodating, thank you for all your help.

Not Happy with this place. The counter people are the exception but I didnt choose this place based on the counter people. the service is poor to say the least. Between the elevators being broke, the lack of carts being available, and the men's room being filthy and broken. If I (or you) had to visit this place more than once a month, I would advise you to look elsewhere for a storage facility.

Toni was the rep at the front desk that helped us. She was quick, efficient and explained everything thoroughly. I’ve had bad experiences before so I’m glad this time they had someone that knew what they were doing. Thank you Toni!

Cristina was extremely helpful and kind. I've had a unit here for over 10 years and never have a complaint.

Excellent customer service!!

Chrstine was asbolutely amazing in helping us with our storage. Setup the appointment very quickly, went through the paperwork and it was all said and done. 5-star service and very clean a/c facility.

Very Convenient and Exceptionally helpful staff, Toni Specifically was very attentive and cordial. Thanks.

Toni is a blessing. A true asset to this company. She is so helpful and thoughtful. She made my day . Thank you . She deserves a raise and promotion .. plesse know you have a asset in the young lady...

I highly recommend this storage space. Toni was friendly and extremely helpful.

Expensive, bad elevators, no one answers when you call.

Just acknowledging that it is difficult and hard labor to move your personal belongings from one location to another (meaning storage) but the most pleasant part of that was the person named Toni who made the process seamless and positive in every way and was very supportive when I had any questions. Public storage has any recognition for employee of the year I would wholeheartedly recommend Toni to win that award

Allison (manager filling in) was very pleasant & efficient. She made the process of renting a unit very easy

Toni was super

Allison was the person who helped me on move in day and she was amazing so nice and friendly and explained everything very well, I ended up chatting with her for a while because she was so nice.

I’m happy with Toni And Cristina for helping me with My Storage. Thanks

Wonderful services from Toni this morning and her coworker Cristina. I recommend this property highly.

Toni is the BEST ! She took her time way past closing and was very detailed with the information she provided my and I. Best customer service ever. 4/14/18

America was a great help! To get the perfect size and storage for our company!! Appreciate the hospitality and service!! Will recommend!!

Great experience today. I was in a bit of a jam and Toni, the sales associate who helped us, was able to understand my situation and properly accommodate my clients needs. She was an absolute pleasure to work with.

Okay Facility, price OK to start, Jacks up the $$$ as time goes on. Completely unjustified. They don't maintain the bathrooms. Men's room has broken fixture, not cleaned, missing soap, toilet paper, etc., broken lock. I was there over 4 years. They require an extra $9 for a $2k insurance policy, which I suspect they get a cut on. Ripoff. Watch out!

Breiana w, was great. Very friendly and helpful. Thank you.

Toni was very helpful. The building is very clean and easy to access unit, rate is great. Would recommend highly.

Toni was great. She helped us find a great storage locker and made sure we understood everything.

Just got my storage unit. First time for me. The place is clean and Toni was terrific help. Thank you , Toni for making this easy.

Great experience renting a storage unit! Toni was very helpful and made sure I was getting the correct size for my belongings. She answered all of my questions and took the time to show me multiple different sized units, so I could make my decision. Seems like a good level of security at the property.

Not the greatest customer service. I'll go someplace else next time.

Marcus was very helpful and friendly. He Took the time to explain everything that we needed to know about moving in our items. Facility was very clean, which is always a plus in my book! Would definitly recommend to others! :)

I had to vacate a space for my aunt and Marcus was very friendly and helpful, he explained to me all the steps!

Marcus was a great help and explained all questions in detail!!!

Very helpful guys over here in Rochelle Park. Special thanks to Marcus for helping me out when i went to pay a bill for my mom. I definitely will recommend

Marcus was extremely helpful. Set me up with unit, damp absorber and lock. Efficient setup.

Super friendly staff, very detailed, good security.

Marcus was awesome, and adapted to the situation well, system was down and he was able to rent me the unit with the system being down. Very professional

Very nice place. James was big help. Many thanks.

Nice and clean.

Thanks to Marcus for providing great serivice

Marcus is very nice and professional. He saves me a lot of time moving in and explains everything to me. I will highly recommend this place to people who has storage needs!

America was fantastic and full of information! The place is clean and well taken care of.

The storage facility is extremely clean bright and easy to use. I appreciate the carts. They are in great shape. America was very helpful in selecting our storage unit I appreciate all that she did for us

America was fantastic! Units are clean and access is convenient. Highly recommend!

Makayla was nothing but great very knowledgeable and very friendly! It was a pleasure dealing with her and I feel confident with my personal belongings being stored at this location!! Thank you again!!

I had a great experience at public storage. America was very helpful in finding the right size storage unit and storage packaging products for my family and I. She was very knowledgeable, professional, and friendly.

Very pleasant easy experience! In the process of re locating to the area and the staff was very helpful and accommodating to my needs! Would highly recommend!

Clean, organized, efficient and responsive!

The property manager and the District Manager were very cooperative and helped us with all the details. Definitely recommend.

Nice convenient location. Liezel at the desk was a pleasure. Very helpful and knowledgeable.

Was a great experience. Very nice and helpful staff.

Excellent service

Liezel was extremely helpful and courtious. Gave us the tour and found us the right storage space and for the right rates. I am very satisfied with the service at this facilities.

Convenience

Amaizing Service!

Very helpful employees. Jim answered all my questions I had, thanks!

I previously stored south jersey and victor in Rochelle park was a great help, moving storages was a quick and easy thanks to him, he made me feel safe about keeping my belongings their.

Liezel was so helpful and professional, I was transfering to a larger unit and I could not decide on a size and she showed me my options with patience and a smile.

Victor help me and my friend move in at first we got a small space but victor hooked us up with a bigger room with the same promotion he really know how to look out for his customer we were in a rush to get out of our apartments and he handle it great

Liezel was very helpful when i arrived the day before my move, showed me around and explained and answered all my questions. she followed up with a call a few days later to make sure everything was ok. thanks

The staff at this location has always gone above and beyond. Great service!

Great experience and service! Super easy to access and always available to assist. 👍🏽👍🏽

Got another unit and Chris helped me again. Great customer service and always availability of units. Booked in less than an 10 min easy and fast. Thanks Chris and public storage

I do not know how this place gets so many good reviews This location is dirty the elevators are always broken and they advertise climate control but in the summer its cooler outside then it is inside due to broken air conditioning but i guess as long as everything is working well in their office they can care less about the rest of the building. There are plenty of other less expensive and cleaner storage in the area i would look there before choosing this location.

Fast efficient clean and whenever I need to store my stuff I always use a public storage!!!

Nice place

Facility is top rate and good service. . Thank you Chris! Highly recommended! A++

Service....courteous employees, Chris and Kerry

This place is amazing! I worked with Chris, and he was polite, explained detail to detail. Felt safe with this place and the way Chris treated us!! If you go (which you should) 10 stars to Chris!

Christian is an excellent employee who showed me around the facility. He was very kind, answering all of our questions and concerns as well as high customer service. I would recommend this storage unit to anyone.

Chris was an amazing tour guide and did a wonderful time showing me the facility and explaining the prices for the different units. Very respectful and patient man. I would definitely recommend this facility to my friends

Chris was an very patient with me and explained everything so thoroughly it was very simple. I appreciate his time in breaking down the complex and the many facilities the company has in their possession. i would highly recommend this facility to my friends

Chris did a wonderful job showing me around his facility in Rochelle Park, Very kind and answered all our question's about the facility and prices on units. Very clean property and within a good area to have a storage unit. highly recommend

Christian did wonderful job in answering every question my father had and is very knowledgeable about the facility. The costumer service experience was optimal and i would highly recommend this facility this facility for storage needs.

Chris is a wonderful employee that was very knowledgeable and helpful when it came time for renting a storage space. He knew the facility very well and is well aware of the customer needs. I recommended this storage unit to other as well as other storage units that are part of this company.

Such a great experience! I recently reserved a unit in Rochelle Park and it couldn't have been easier. From the reservation process online to meeting with Chris to take a tour, everything was great. The facility itself was spotless and our move in day went extremely smooth. I would absolutely recommend this location to anyone in the area who has a need for a storage facility.

I had a great experience here. Lorena and Sal were extremely helpful. They have all the supplies you could possibly need for all of your storage needs and this building is climate controlled, which to me is a plus. I would recommend this facility.

Just rented a space here. Facilities are nice. At the front desk, ask for Chris, he's got excellent customer service. Great location as well.

Clean well lit - helpful employees. I would recommend this facility to all.

I am so glad I stopped at the public storage in rochelle park after shopping around this past weekend. The property manager karina showed me a few spaces that would suit my needs and even found one on sale. Awesome prices and awesome service!

The property manager was very helpful when I inquired about storage space.

Great staff very helpful and easy access

I had a pleasant experience with the customer service in Public Storage property in Rochelle Park . She was very helpful and very courteous I had a tour and it was very clean I recommend this place to keep all your seasonal stuff safe and available at all times I like that they don't try to rent you a bigger unit only the necessary size that's a plus Honesty specially some of us need it because we need to downside due to lost of job of one of us Thank you Karina keep up the good managing of this facility

It was a great experience . Very friendly staff and will definitely go back if I ever need storage again!!

The facility is very clean and organized. When I went there, Karina helped me out and never have I experienced customer service like the one she provides. Not only did she helped me solve my problem, but she made a customer for life.

I want to share my experience with all of you, the facility is very clean and Karina was more than helpful and nice, and even when I was in a rush she made everything fast and easy. Nice job Karina!!!!

My entire experience from reserving the unit, going to see it to signing the lease was great. The place is in a great location, clean and very secure. I dealt with Merry. She is very professional, knowledgably, friendly and overall was an absolute pleasure to deal with!

Today, Dec. 16, 2013, I met with Merry of PS. Merry took some information from me to determine what size unit I would need. She explained all the info I needed to know for renting and then she took me to see the space. It was exactly what I needed. I found Merry to be friendly, professional and very knowledgeable. I'd give them a 10 and wouldn't hesitate to recommend Public Storage to anyone.

The people are very patient and kind, the place is clean, they have discounts too!!! I highly recommend this place. Don't store your stuff elsewhere but PublicStorage seriously.

I went there to get some moving supplies not knowing what I needed and the people in the office are super friendly and knew exactly what I needed. I know If I ever need storage or more boxes I will be going back.

The facility is bright and clean. The associates, Kerri and Bill, are always pleasant and helpful. My experience has been a positive one. I highly recommend public storage to anyone who asks .

I would like to express my thanks to Kerri and Bill who provided me all the information I needed to move items in to Public Storage. They demonstrated commitment into showing me the exact amount of space I required. Thanks for delivering and maintaining a safe and clean facility. It is for this reason I will continue to recommend others to your site.

I would like to say a HUGE THANK YOU to the staff for making my experience such an easy, quick, reliable, and wonderful experience. From start to finish and beyond they have been so amazing, and Kerri was very helpful every time I called, as well as when I went into the office to take a look at the storage facilities, Thank you Kerri! The guy in the office was just wonderful too when it came to my actual booking and day of moving everything in. Thank you team, I will most definitely be recommending to you to everybody I know who is looking for storage!