Public Storage Self-Storage Units at 2860 Route 10, Morris Plains, NJ

Tammy and Dave were awesome!

fast and friendly assistance. Jim was very helpful. He took the time to show me the storage space I’d be renting and how to use the gate and even help me download the app and showed me how to do it from my phone. the facility itself is very clean and safe.

Jim was very professional, knowledgeable, and thereby extremely helpful. I have rented with many storage companies, including multiple units at other Public Storage locations, but my experience renting at this location has been nothing short of phenomenal thanks to the quality of service provided by the staff at Morris Plains. Thank you!

Muy bueno

This Saturday I moved my belongings from a 10x10 unit to a different 10x10 unit because Public Storage threatened to raise my rent again and the prices on the website were $100+ cheaper than what I had been paying per month. There is always 1 worker on site (who was at lunch when I was to arrive). And they have 2 storage carts for the whole building. If only finding a better storage place was that easy.

Jim, a helpful representative of Public Storage gave me a tour and made the process simple and streamlined. He was friendly and courteous. Looking forward to getting familiar with the property.

I got the best worker in the store. GLORIA! Public storage give her a raise. She is the bomb hands down. Helped me with a lot. She is very sweat and kind. Love her.. shout out to you for all the help you gave me today… THANK YOU AND GOD BLESS GIRLY<3

I rented an outside, drive-up storage unit back in December for a discounted price. I needed to store my 2015 Scion FRS for the winter. I knew it had a an old, non stock battery and probably would die over the long sitting period in the cold, so I let it be to replace the battery in the spring. I took an Uber to the location and was prepared with jumper cables. Sure enough, the battery was completely dead in storage. I contacted my sister to come meet me when she got out of work to help me jump the car. She would have had to leave 15 mins early, sit in traffic and drive 20 mins out of the way to come help me, plus I was going to sit around for about an hour +. As I walked towards the gate to the entrance, a savior named GLORIA saw me about to leave on foot and asked if everything was OK. I explained my situation and told her I was going to walk up the highway to find somewhere to wait and get food cause I was hungry. Her first concern was that I was hungry or thirsty, but realized I was just stranded until I got a jump. She said she would go talk to her co-worker MIKE to see if he could give me a jump. Mike happily obliged and grabbed his SUV to meet me over by my unit. We were able to jump the car and get it running and Gloria came over to check on us and take a look at the car, since she is really into rarer cars. She instantly liked my car and we had a great conversation and looked over the car while we were waiting for the battery to charge. Gloria & Mike not only saved me a huge headache and a long wait, but also kept my sister from having to leave work early and sit in unnecessary traffic to get to me. I thank them both for caring enough to want to help. From the moment of renting the unit through JIM back in December until now, I have had a wonderful experience and will admit I will continue to do business with this location in the future!

we were looking for a storage near by where we are moving, for some reason website showed this place the closest (in reality it is not so it is inaccurate description) when i realized it is 20+ mins from where i am gonna be, i tried calling the same day(2/23) but after hours could not reach any body, i did not leave and i called the next morning (2/24) explained them the situation, and by the way move in date is still 2/29, they did not fully refund my money, on a storage i've never used, so no obligation cancellation is going to cost you fees which is not mentioned, i was gonna book with their closer location which was Montville, i was not even offer i could use a different location, the lady rushed to hang up the phone so case is closed, will look for a different company!

Jim was great. Helped us with a last minute dilemma we had and ultimately made our experience as smooth as could be.

Jim was very helpful person and he walked us through the whole process. He is a very sweet person. The place is vey clean.

Tierney is very conscientious and very helpful with everything with the storage. Very friendly and polite

Great staff, wonderful clean facility. Ultra modern

Jim was very helpful in closing out our storage unit account after many years as a satisfied customer now that the need for the unit no longer exists. Highly recommend this facility.

Jim was great! Got me the last space after I made a reservation at the wrong store.

Jim was super helpful got everything done quick and easy and answered all my questions!

The entire place is a scam. From the person at front desk to the regional manager. They will charge your card without authorization. They will extend your contract then automatically deduct the money from your account. They will switch your non automatic payment to auto pay... the regional Manger is non existent.. Jim was great

Jim is super helpful he is always very nice!

Jim was a huge help! Saved me hours of work!

Great facility, amazing customer service! Manager Jim was extremely helpful and very thorough, detailing all options and easing any concerns I had to make the entire rental process seamless. He genuinely cares about his clients and the facility itself, which is spotless. So far, I am very pleased. A big thank you to Jim for making this stressful transition in our lives much easier.

Jim was great help and made the renting process seamless. Gave peace of mind with giving us information about the building and unit.

Jim was great, explained everything thoroughly and was very friendly. The unit was clean, secure and spacious. Very happy with everything overall

If it wasn’t for Jim at the desk I would be GONE! He has helped me multiple times with issues. Most recently none of my gate codes worked- i have 4 units- and the elevator broke while moving. COME ON ! Thank you Jim for talking me off a cliff! They need to keep you there !

Jim has been a great help!

Jim the Manager is wonderful! He is a team player and extremely helpful!! Thanks Jim for making a stressful day easier!!!

Jim was friendly and knew all the details for renting the storage unit. Jim showed me around and described all the detail of the unit pointing out the pros and cons of the various available units. I will strongly recommend Public’s great benefits and the ease of securing a unit. I am extremely pleased with the high level service. Thank you.

Jim was very helpful, helped us find the right storage and matched a good price with us! Will definitely recommend to others at this storage unit and to speak with Jim! Highly recommend!

Jim was very helpful and knowledgeable of the whole place. He made us feel very welcomed.

Many thanks to Jim who made it easy to rent my first storage unit. He was incredibly knowledgeable and answered all my questions thoroughly.

Service, heart, and options. Current manager Jim has been soo nice from time I needed space to move out day! Workers are wanting to assist in any way they can. Place clean. Appreciated staff helping me get the right unit. Have referred a number of people to this location. Climate control space is a nice option. Grateful to know treasured items were in safe place until next home appeared. I will definitely use business if needed in the future! Like company so much seriously considering working for them!!

Jim was fantastic! Wonderful experience switching to a new storage unit today. Very helpful and knowledgeable!

Never enough carts for use. Have often had to carry things up to 3rd floor.

Jim was very helpful - great customer service!

Jim has been very nice and we have no complaints with him or the cleanliness of the property, but his hands are tied because of Public Storage’s corporate office and their greed. They ADVERTISE CHEAP RATES BUT IT’S NOT FOR LONG! Our unit rental in Morris Plains, NJ was RAISED by a total of $118.00 a MONTH and we were already paying a ridiculously high rate.They will not hesitate to do it again. As of February 27, 2023, the same size storage unit, on the same floor as ours is $222.00 LESS PER MONTH than we are paying. We are paying DOUBLE that amount each month. The corporate office told us to move our belongings across the hallway so we can get the cheaper rate. We understand that rental fees rise, but PUBLIC STORAGE’s increases are UNFAIR and UNREASONABLE. PLEASE DO NOT use PUBLIC STORAGE!

Jim was super welcoming and helpful! He made sure we received exactly what we were looking for! He was extremely professional even when faced with a minor conflict; which he resolved quickly and efficiently!!

Jim was great and very helpful. He made the experience smooth and effortless. I highly recommend this place.

Good afternoon I would like to express my gratitude to you because today I meet a person that is very professional and very polite, he helped me on setting up my account because something went wrong through online when I was trying to do it over my phone, he show me the installation of the building he explained everything very clearly I’m so happy and extremely satisfied he make sure that I understand everything, thank you Mr Jim for providing such an excellent customer service and helping me with all my concerns. Have a wonderful day!