Public Storage Self-Storage Units at 2860 Route 10, Morris Plains, NJ
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
5'x5'Online only price$ 57/moSmall 5'x5'
$ 57/mo $ 57Best Price Label2 units left!
- Climate Controlled
- Inside unit
- 1st Floor
7.5'x10'Online only price$ 83/moMedium 7.5'x10'
$ 83/mo $ 83Best Price Label2 units left!
- Climate Controlled
10'x10'Online only price$ 138/moMedium 10'x10'
$ 138/mo $ 138Best Price Label1 unit left!
- Climate Controlled
10'x15'Online only price$ 205/moLarge 10'x15'
$ 205/mo $ 205Best Price Label2 units left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 300/moLarge 10'x20'
$ 300/mo $ 300Best Price LabelHurry!
- Climate Controlled
10'x20'Online only price$ 352/moLarge 10'x20'
$ 352/mo $ 352Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x20'Online only price$ 356/moLarge 10'x20'
$ 356/mo $ 356Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Morris Plains
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Morris Plains Storage Units on Route 10
Morris Plains Public Storage is located on the north side of Highway 10 about three miles south of I-80.
The location features indoor units with the comfort of interior hallway access, as well as outdoor units with drive-up access for easy loading and unloading. Climate controlled storage is also offered.
Lugging stuff back and forth to go hiking and play sports at Central Park of Morris County is easier with a 5x5 unit nearby to store hiking boots, backpacks and sports equipment, while a 10x10 can easily store bikes, skis and so much more.
With easy access from Route 10, 1-80, I-287, Route 202, Route 46 and Route 53, it's a great location for local businesses to declutter the office or workspace with the help of a 10x20 unit while families in central Morris County can use a 10x30 to keep everything in one place during a move or remodel.
Open 7 days a week, with friendly professional staff on site to provide excellent customer service, this Public Storage takes great pride in providing a wide range of affordable self storage options to the Morris Plains community.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 398)
Jim was super helpful got everything done quick and easy and answered all my questions!
The entire place is a scam. From the person at front desk to the regional manager. They will charge your card without authorization. They will extend your contract then automatically deduct the money from your account. They will switch your non automatic payment to auto pay... the regional Manger is non existent.. Jim was great
Jim is super helpful he is always very nice!
Can I borrow or rent a dolly from you to remove my things from the storage unit?
Jim was a huge help! Saved me hours of work!
Great facility, amazing customer service! Manager Jim was extremely helpful and very thorough, detailing all options and easing any concerns I had to make the entire rental process seamless. He genuinely cares about his clients and the facility itself, which is spotless. So far, I am very pleased. A big thank you to Jim for making this stressful transition in our lives much easier.
Jim was great, explained everything thoroughly and was very friendly. The unit was clean, secure and spacious. Very happy with everything overall
Jim was great help and made the renting process seamless. Gave peace of mind with giving us information about the building and unit.
If it wasn’t for Jim at the desk I would be GONE! He has helped me multiple times with issues. Most recently none of my gate codes worked- i have 4 units- and the elevator broke while moving. COME ON ! Thank you Jim for talking me off a cliff! They need to keep you there !
Jim has been a great help!
Jim the Manager is wonderful! He is a team player and extremely helpful!! Thanks Jim for making a stressful day easier!!!
Jim was friendly and knew all the details for renting the storage unit. Jim showed me around and described all the detail of the unit pointing out the pros and cons of the various available units. I will strongly recommend Public’s great benefits and the ease of securing a unit. I am extremely pleased with the high level service. Thank you.
Jim was very helpful and knowledgeable of the whole place. He made us feel very welcomed.
Jim was very helpful, helped us find the right storage and matched a good price with us! Will definitely recommend to others at this storage unit and to speak with Jim! Highly recommend!
Many thanks to Jim who made it easy to rent my first storage unit. He was incredibly knowledgeable and answered all my questions thoroughly.
Service, heart, and options. Current manager Jim has been soo nice from time I needed space to move out day! Workers are wanting to assist in any way they can. Place clean. Appreciated staff helping me get the right unit. Have referred a number of people to this location. Climate control space is a nice option. Grateful to know treasured items were in safe place until next home appeared. I will definitely use business if needed in the future! Like company so much seriously considering working for them!!
Jim was fantastic! Wonderful experience switching to a new storage unit today. Very helpful and knowledgeable!
Never enough carts for use. Have often had to carry things up to 3rd floor.
Jim was very helpful - great customer service!
Jim has been very nice and we have no complaints with him or the cleanliness of the property, but his hands are tied because of Public Storage’s corporate office and their greed. They ADVERTISE CHEAP RATES BUT IT’S NOT FOR LONG! Our unit rental in Morris Plains, NJ was RAISED by a total of $118.00 a MONTH and we were already paying a ridiculously high rate.They will not hesitate to do it again. As of February 27, 2023, the same size storage unit, on the same floor as ours is $222.00 LESS PER MONTH than we are paying. We are paying DOUBLE that amount each month. The corporate office told us to move our belongings across the hallway so we can get the cheaper rate. We understand that rental fees rise, but PUBLIC STORAGE’s increases are UNFAIR and UNREASONABLE. PLEASE DO NOT use PUBLIC STORAGE!
Jim was great and very helpful. He made the experience smooth and effortless. I highly recommend this place.
Jim was super welcoming and helpful! He made sure we received exactly what we were looking for! He was extremely professional even when faced with a minor conflict; which he resolved quickly and efficiently!!
Good afternoon I would like to express my gratitude to you because today I meet a person that is very professional and very polite, he helped me on setting up my account because something went wrong through online when I was trying to do it over my phone, he show me the installation of the building he explained everything very clearly I’m so happy and extremely satisfied he make sure that I understand everything, thank you Mr Jim for providing such an excellent customer service and helping me with all my concerns. Have a wonderful day!
Jim was so helpful and knowledgeable !! Great service !! Highly recommend !!
Easy to transfer. Lots of help and kindness!! Jim was great!
Jim was amazing and super helpful! 10 out of 10 would recommend!
Jim at the front desk was so helpful. Really appreciated him taking the time to answer all of our questions and make things as easy as possible for us. This is our first storage unit so we needed all the help we could get. Very satisfied.
Jim was great. He is very helpful. A credit to to company.
Jim saved me a couple bux and made the whole process very easy! Thank you Jim!
Great place to do business with, they’re professional, helpful and friendly. I have my unit for 1.5 years. I just returned to clear it out to move and Jim at the front desk was so pleasant to talk to. The following day I returned and the woman at the desk was also so helpful. Highly recommend using this storage place for many reasons.
Amazing customer service! By far the best Public Storage location I’ve ever been to. Mr. Jim went above and beyond to make sure I got the best unit. I will recommend this location to family/friends.
Jim was very helpful over the phone amazing!!! Ty Jim
My son and I both have storage units at Morris Plains. The facility is immaculate and recently painted and freshened up. There are always carts around also. But more importantly, the manager Jim, explained EVERYTHING Very Thoroughly and Professionally. He even remembers my voice then my name when I've contacted the facility, which is unheard of nowadays. You truly feel like he cares about us as customers and the facility itself. I would recommend Jim and this storage facility to anyone. Thanks Jim!
Easy check in process, Jim was very helpful.
Jim was super nice and really helpful. Absolute best experience I have had at a storage location.
I needed a big unit on July 1 Jim the manager came through very professional man very Pleasant and helped make it happen thank you Jim
So, in order of transparency, I initially gave this a three-star review because, you know, going to storage is a bit of a purgatory. But while I was sitting on the loo hiding from my tasks, the actually very nice and funny attendant calls me to ask about those the stars. (I'm still on the loo, writing, literally 30 feet away). Since he's genuinely funny and friendly, and it's kind of uncommon to meet someone who cares, I can't but upgrade to a five. It's actually a good place as storage goes. A little expensive after a few years of course like everyone else, and I haven't yet found the cocktail bar to forget my memorabilia in my unit, but it is more than decent. But it's the staff that makes the difference.
Jim was very helpful in showing me the unit and helping me switch from a smaller unit to a bigger one. Very professional
Absolutely good service very understanding I appreciate Jim for his good work 👍🏾
Jim was such a great help for my mom & I. Couldn't have been a smoother process for us!
Great service ! Jim was so helpful from start of reservation to move in today, June 22. He made sure I got the best rate also. Place is immaculate and easy access. Thanks again to Jim! Satisfied customer, Gale C
Dan was great
We have purchased 3 storages units at Public works and each time was a breeze thanks to Jim, who is AMAZING! He truly treats his customers like family. He made the entire process easy and explained everything throughly and professionally. Its so refreshing to be greeted by an affable smiling face, especially in these times. He truly brings life to a big empty drab desolate storage building 😀
Hi! I had a great experience at the Morris Plains Public Storage unit. Jim went above and beyond to help me with what I needed done. It was very nice to be able to go somewhere and have zero issues and someone who was very kind and professional. Thank you Jim!
Jacqueline was excellent and patient. Great customer service at this site. I recently closed the space due to a move. Jim the manager was excellent. Great service.
I needed a storage space to stage my house. When I got here the first time Jim walked me to my unit and checked in on me to make sure I was ok. When I came to check out he was so nice and helped me check out.
Jim was very helpful and he saved me $40
Jim díd a very Good job. Made renting very easy. Thank you.
Rented two storage units from this facility. Jim was excellent with helping me with my reservations. Quick and easy. Would recommend this any time.
Jim was of great help facilitating a lock replacement. Highly recommend.
Jimmy, the new property manager, is a great guy who cares about the renters and the facility. He takes the time to walk the halls tidying up numerous times daily and always asking if you need assistance, even remembers your name. Which all the noted are completely unheard of no matter where you rent. Thank you Jimmy for all you do here and that’s the only reason why I can give Public Storage of Morris Plains a 5 star review after being a renter for over 10years.
Fantastic Service. Jim was a great help !
Ruan was so so helpful at the Morris Plains location....thank you Ryan
I stopped at the Morris Plains facility to pick up some boxes and wrapping paper. Ryan C. was most helpful and even carried the boxes to my car. Ruth Kehoe
My husband and I made plans to travel from Maine to NJ to remove our belongings from our Morris Plains storage unit. We needed to coordinate a PODS delivery and be sure the POD was placed inside the gate near the doors closest to our unit. Additionally, we were hoping that someone at Public Storage would be able to assist PODS with this in the event we had not arrived by the time the POD was delivered. On the day I contacted Public Storage to inquire about this, I spoke with Jim. I shared our plans and my concerns since we were attempting to coordinate this from out of state. From start to finish, Jim was phenomenal. He calmly reassured us that the POD could be delivered and placed where we needed it, and that he would be on site to assist as needed if we had not yet arrived. "Take your time," he said. Despite the traffic along the drive we made it to the facility in time for the delivery. We had a chance to talk with Jim who helped us guide the PODS driver to the correct location in the parking lot. Jim also provided us a temporary gate code so that we could access the POD one last time after we had already been removed from their system. It is rare nowadays to encounter someone with Jim's level of professionalism and easy going demeanor, who goes above and beyond to help customers. He is clearly someone who has a well-versed understanding of providing outstanding customer service. Thank you Jim for making a stressful process enjoyable!
Ryan, was extremely polite and helpful!! Would absolutely return for any of my packing needs!!
Jim was Knowledgeable, answered all questions clearly, took his time. A credit to the company!
Ed at the Public Storage facility in East Hanover was very helpful to us and located a space for us at a lower cost in Morris Plains. Jim at that facility was just as professional and helpful.
I'm not a customer here but Jim was nice enough to help me change a tire😁💯💯. I would certainly store here if needed storage!!
Jim was a nice helping guy and also help me with my car when my tire broke he can and fixed it I recommend for you to come by and get a storage unit from here a nice nice man ❤️
Great service! Jim was extremely helpful! My unit is awesome! I highly recommend this facility and the people working here.
Dan and everyone here was great. Will come here again if I need it.
Heather was awesome!I stopped in to make a payment. As I was about to pay, Heather was looking over my account and unit. She noticed I was paying triple the amount I should be for my size unit. Heather immediately went over the pricing for my size unit. She told me I’ve been over paying. She was able to get me into the same size unit at a fraction of the cost. I couldn’t be happier. She was super helpful! Thank you so much Heather!!
Jim and team came through big time to help me in a pinch. I was so relieved after losing my keys to unlock the unit and they were so helpful.
Audry is awesome 😎 Personable‼️ place is very clean 👍🏽 Mike’s cool😃 \\ 12/'21 ALL people are 👍🏽 ALL 5 so far at both locations - Corporate tho, pretty much std. stone cold so far.
Jacqueline was very nice and friendly when I was there to buy box’s and tape and was very helpful explaining how the discount on the box’s worked I will be back and send all my friends there for there moving needs
Jim was really friendly and helpful. The place is spotless.
This place pretends to be running a SPECIAL RATE. But once you move in the rate INCREASE. I have only been in this unit for 3 months and already there’s a rate increase. I was told it’s in the agreement that the rates can change at any time. Any time should be after a year. Watch out for FAKE “specials”. I’m moving out immediately. Also there’s NEVER anyone working there. You have to call corporate to get them to send someone to assist you.
I can see that Jim already has so many great reviews at the Morris Plains location but I'll just reiterate, Jim was great when helping me to purchase moving supplies today. Thanks Jim!
Jim was so kind and helpful. He walked us through alp of our options, was patient and very professional.
Quick easy tour of the available units and Jim at the front desk was friendly and helpful
During my move out, the manager, Jim, was extremely helpful and courteous. Based on my experience, I would recommend this facility unhesitatingly.
Jim made it so easy to move in and has been very helpful. The location is meticulously cleaned. What more could you ask for!
I just spoke with Jim on the phone at this location, and he was wonderful. Very patient and explained things very well. He was very reassuring and made me feel a lot better about a complicated situation.
Great experience! Rented unit for our business and Jim was fantastic. Seemless process and very accomodating. Could not say more about how enjoyable the experience of renting a storage unit was all thanks to Jim! Make sure you ask for him when you go.
Very good place. I have been using this location for more than 6 years.
Great experience. Made a reservation online, went to the store and done. Dan was very helpful and informative. Highly recommend!
Easy and acomodating!
Mike is one of the best property managers. I would recommend this location to others it has a welcome atmosphere friendly and clean. If anymore is looking for storage come to this location ask for Mike, he's the Best. Please always keep Mike in this location.
Mike W. was so helpful in getting me all set up for storage. He was such a pleasure to work with! Highly recommend this facility.
Great storage place and right on RT-10. Our experience with Mike was really good.
I had a great experience yesterday at this PS location when looking for a small 5x10 storage unit, Audrey was so friendly and helpful, going over all the details about using the premises, so convenient for me on Route 10. I highly recommend this PS team and location!
Great experience with this storage facility. Been here for years and couldn’t be happier with the customer service. Mike is the best. Always greets you with a smile and super helpful.
Great people at this storage facility! Audrey and Mike W walked me through the process. This is the first storage unit I've ever had and they were very helpful getting me started. Dawn at the Rockaway facility was super great too. She connected me with the MorrisPlains building because she didn't have exactly what I needed in Rockaway. Thank you all!
Audrey is amazing! Honestly she is the most helpful and pleasant person that is working at the Morris plains location. The only reason I am writing this review is because of her. I hope upper management sees this and makes note of her amazing demeanor that deserves recognition.
Mike was extremely helpful, informative and friendly while making arrangements for my storage unit. Would definitely recommend this location for anyone in the area!
Representatives Mike and Audrey were nothing short of helpful. Knowing that the location had limited spaces available, they called me to make sure that I would receive a storage unit, which turned out to be a bigger unit while also receiving a promo code. Can’t thank you both enough for the smooth process and continuous communication.
Michael at Morris Plains NJ has been a great help with my Public Storage account. He listens, understands and knows how to serve the customer's needs. Micheal always has a friendly and professional attitude, and he is prompt in responding to requests for assistance and information.
We had a very stressful day before we arrived at public storage and Audrey was so accommodating and gracious. We had to reschedule a few times and she was more than helpful. She turned our day around and we are so glad that we got to work with her. Highly recommend!
The property manager Mike W. was extremely helpful in helping my husband and I find the right size unit for our needs. The pricing was excellent and the property seems to be immaculate.
Mike W. was amazingly helpful (and patient!) with an inexperienced storage renter like myself. He was incredibly attentive and ensured that I had all of my questions answered and we were set up with just the right amount of space.
I recently met with Audrey at the Morris Plains Public Storage property 07105 to discuss my account. Not only was Audrey very technically knowledgeable of the Public Storage systems, the outstanding customer service Audrey provided was really professional and thorough. An excellent customer experience. Thank you Audrey
Mike is AMAZING!!!!! I can’t say enough positive things about him! He was beyond helpful, kind, and patient with a tough situation. Mike helped us get into a new unit within minutes as needed. He remembered me when I went back in and asked about how I was doing and guided us throughout our “stay” at public storage! He makes this place run smoothly! Great staff all around! Thanks, Mike!!!
Audrey and John are the example of outstanding customer service. From the first conversation to the last minute changes and needs, they never once said no. I felt that they were part of the process with me, moving my kids and myself out of our home and to a temporary location is not easy alone. They were truly sympathetic, accommodating, and just plain nice people to work with. Thank you Audrey and John for servicing your customers and not just checking off the to do lists.
Mike W, the manager, is very friendly and helpful. Other staffs are also very helpful.
The hallways are narrow but the units are huge ...great if you have a lot of small stuff like furniture
Mike has been there the past two years I have had my unit. Very friendly, always has answers for my questions, and it's been a great price and place to store my stuff between places. Highly recommended.
I needed temporary storage while moving. This place was very clean, easy to access, has hand carts and affordable. Salesperson Audrey was pleasant and helpful in getting me a 10 x 10 unit on first floor at a good rate.
The team at the Morris Plains facility was great. Audrey was fantastic. Super helpful and thoroughly explained everything. The facility is clean and bright. Highly recommend.
Very nice-looking and secure facility gives me a great feeling of comfort. Mike was very helpful, friendly and personable.
Great location and excellent help. Audrey was super responsive making the whole process that much easier. Would totally recommend!
Excellent customer service and clean storage facility. Mike and Audrey were so friendly and helpful in getting my storage needs taken care of. They went the extra mile to get me the storage unit I needed. The facility is neat and clean. I'm so happy with the service they provided and secure in the knowledge that my personal belongs are in a safe and clean environment. Thank you Mike and Audrey!!!
Mike W. has been very helpful. I've been dealing with a complicated billing situation and he went above and beyond to help me get it straightened out. He always returns my calls immediately.
Amazing Experience at Public storage! Audrey was nothing but helpful during this crazy times! She was both compliant with social distancing as well as comforting and informative! Highly recommend!
Audrey was great, amazing service!
We had a very pleasant experience here this past weekend with Audrey. She was very personable and extremely helpful, and was able to get us the perfect unit for us for a great price. She was so nice and very easy to talk to. In regards to the place, it is very clean and welcoming which is definitely a plus in regards to storage. I definitely recommend this location for the customer service, cleanliness and location. Thank you Audrey! 😊
Ms.Audrey helped me and my mom get our first storage locker for our stuff , she was very helpful and sweet she gave us enough information to insure us that our belongings will be kept safe.
Mike W. was very helpful with the renting of my storage unit. I would definitely recommend working with him and this Public Storage location.
We rented a unit with Audrey who was immediately responsive to our needs.. Excellent customer service highly recommend.Thanks Audrey :)
We have been leasing a climate controlled unit in Morris Plains for a few years now for our heirloom furniture that we want to preserve but don't have room for after downsizing. Even though rents are market driven and as such can fluctuate the manager, Mike W has gone out of his way to value us as a long term customer and to work with his management to shelter us from unreasonable rate increases. The facility is clean and easy to access and Mike provides courteous and responsive personal service.
They have a very professional staff here. This is a well lit facility. Very clean. It is very clear that Mike W. at the front desk takes great pride in his work. You won’t find many storage facilities kept so well. I recommend it.
Superb customer experience with Mike W. Fanatic doing business here.
Mike w is the best! Awesome customer service. Highly recommend for storage and the management is the best!
The property manager Mike was very helpful and professional. The property is clean and well kept.
Clean, professional and convenient. The ease of renting a space and understanding your immediate needs as well as future needs is well thought out with a Manager like Mike that is willing to go the extra mile and truly wants to help you. He suggests and treats you the way a customer should be treated. Since I had a large unit already at this facility I had the incredible pleasure of working with Mike again on planning and future needs. Mike is incredibly accurate in his recommendations and takes the time to show you how, what and why. Mike is extremely well spoken and also very knowledgeable in pricing and the layout of the facility. He embodies a sense of pride helping all customers and letting you know you matter regardless of choice of unit. Mike is a gentleman, personable and has a kind calming demeanor... Public Storage is well represented with Mike.
The manager Michael W. is a professional all around.I recommend this place to anyone asking about storage units.
MIKE AND SUZY WERE BOTH VERY PROFESSIONAL. THEY WERE HELPFUL AND COURTEOUS. THE FACILITY IS CLEAN AND VERY CONVENIENT.
UPDATE Still loving this location and the property manager. I always recommend this facility to anyone I know looking for storage options. Mike W, the property manager, always goes above and beyond. —————————————————————————————— My mother has been using this location for almost a year. It is always clean and the property manager is always willing to assist with anything. We are very glad that we chose this location for our storage needs. ————————————————————————————— My mom and I went to the Morris Plains location to inquire about different storage options because she will be downsizing shortly. We were pleasantly surprised by the level of service that we received. Mike worked very diligently to make sure that all of our needs were met. He was very personable and quite funny which made the entire process less arduous. After my mother described to him what she’d be utilizing the space for, he showed her several different options. All of the units and the entire property were impeccably maintained. We had looked at several other locations and companies in comparison, but once we came to this location my mother was instantly impressed and trust me that’s no easy feat. I feel good knowing that her items will be stored at such a well maintained and well staffed facility.
Had a great experience at this storage facility once again thanks to the property manager, Mike. Also recommended it to friends who live in the area & they were grateful to find a place they can trust in their area. Thank you!
Mike w the manager is great! Facility is clean and we'll lit. Highly recommend this facility and the fantastic service. Thank you Mike!
Had a great experience at this location. The Manager Mike W. was a pleasure to work with finding which size unit would work best of us. I didnt realize they also sold moving supplies! Added bonus. Very happy with the level of service and the facility is very clean.
Mike was a huge help! It was easy to get set up here and the Public Storage team were all kind and professional. The local management is great and the prices are fair for a good facility like this one.
I searched a few places to store home items after my move and this was the cheapest & had a great deal!!! Mike W was amazing, informative, cordial, super quick... I rented a 10x30 outside unit & it's clean, extremely accesible... I will refer this storage facility to anyone I know that has a need for it!!! :)
Pretty impressed with customer service at this location... Came in rushing for some quick moving supplies and was helped by Mike who took his time answering my questions. Much appreciated and happy to go back for anything I might need while I move. Still continue to have such a great experience at this location. I’ve not been her in about two years and Mike the Manager remembered my name when I walked in! Shocked to say the least but it shows the level of customer service he provides. Thanks Mike! And good on you Public Storage for having a quality employee. If I could give 10 Stars I would. Great location,well lit and always clean. Very happy at this Public Storage.
I've been at this location for a very long time and I am so pleased at the level of service provided. Mike w. Always helps in any way he can and he truly exemplifies true customer care. Highly recommend and thank you Mike!! A true blessing.
This is a GREAT please to store your stuff. Mike the manager is The BEST of the BEST! He will help you with all your storage needs. 5 STARS foe Public Storage!
Mike W is Amazing! He provides a wonderful customer service & exceeds expectations!! Super clean facility!
Mike was great to work with and the facility is very clean and conveniently located. Our experience was fantastic!
Mike the manager knows who you are the second you walk through the door! This place is clean, you always find what you need and if you can’t find him Audrey is just as helpful. Thanks guys for keep my mind at ease with my stuff.
Great customer service, clean and secure building. Easy to get to from NYC. Thanks so much.
Audrey was very helpful and efficient!
Fantastic! Audrey & Mike were amazing...friendly, professional and super helpful. Mike showed me the unit, explained everything very well, made the process very easy and enjoyable. So happy!! I would highly recommend this location. Thank you!!! 10/14/19: Just transferred to a different unit today and Mike W was phenomenal, he made the process so easy, he’s so friendly and professional. Thanks Mike for all your hard work!!
This has always been my go to spot for any moves or transitions. One stop shop, Michael the property manger is super helpful and provides great service. Thanks for everything as always !!!!
Not All Storage Is Created Equal. There are many storage choices in Morris County, several of which my company and I have used over the past 8 years. However, after my recent visit to Public Storage on Rt 10, I must say all of my past experiences pale in comparison to what I have found with this Company, at this location, and most of all - with their exceptional Manager, Michael. After having had a rather long day prepping for my storage Tetris tournament, I was not looking forward to dealing with the customary maze of storage challenges, followed by a round (or four) of ‘Where’s Waldo’, with ever-unavailable typical storage staff... It all started one semi-sunny afternoon in September, when I called ahead with questions to Public Storage in Morris Plains. I had called to ask about available space, the assorted rates, temperature control, the lighting, purchasing locks, etc.. Surprisingly, I got answers, (starting with a friendly greeting on the first ring), right away - and by answers - I mean ALL the answers. From building access times, to billing cycle dates...from ceiling heights, to size and weight limits of the platform trucks... I even asked the width of the doorway and pass-throughs. And friends, my questions, every single question, was answered. I explained I had to meet specific requirements, had to be able to articulate his responses to others, and that I appreciated his thoroughness and patience. Well, a few hours later when I got to Public Storage, I found Michael had jotted down his a’s to my q’s, and was so kind to have drawn me a map to traverse the new space easier. The lot, building and units are very well lit, (and mostly motion activated - go go tiny carbon footprint!), with ample space to turn/maneuver the platform trucks and dollies in assorted sizes, (they are ALL orange, lol), and the signs are well positioned to help guide you along the way. After the efficient, pre-boarding start out and sign up process, I was shown my newly rented unit, and the units I had only enquired about. Lock, step and barrel, Michael stepped in tandem as we discussed additional unit sizes, tried out my new heavy duty locks...he even talked me through the local traffic patterns so as not to be stuck on Rt. 10 when headed to or from the unit. Their level of customer service is perfect - knowledgeable and engaged readiness, but not pushy or chatty. I have had smooth sailing using the codes at the gate and getting to my unit. We are very happy, planning on moving the other units to Public Storage in the future. Stopped in for some much need packing supplies and Mike w. Just continues to amaze me, he remembered my name! I love this facility and the Management! Your the best Mike and the return policy is an added bonus!!
Had such a great experience at this location, the staff was super friendly and knowledgeable. The Manager Mike W. Was awesome! The facility is clean and access is super easy. Highly recommend this facility to anyone in need of storage. And thank you Mike! You made the process so easy and care free. Thank you thank you thank.
Mike w. & Patrick were great! Had such a great experience at this location thank you!!! Highly recommend
Mike w. Is absolutely terrific. It was a pleasure working with him!
Had a great experience at this location. Service was above and beyond! The Manager Mike W. was fantastic. Made what could have been a stressful time easy and painless. Facility is clean and well lit. Highly recommend!!! Thanks Mike!
I walked into the facility in a panic and was quickly put to ease by Mike W and Audrey. Mike and Audrey were fabulous and the facility is extremely clean and I know my cherished items will be protected. Mike w continues to excel at this location. I’m so pleased with the service and highly recommend!!
Very good experience with the Morris Plains Public Storage. Stored my move out items for an extended period of time. Service was excellent, especially Mike W. Dean W.
Mike W is awesome to deal with me. He is so accomotive and easy to deal with! He is very knowledgable and very pleasant to work with! We are excited to work with Mike W at Public Storag. Thank you Mike!
Rob was fantastic and so is the location and value!
Audrey was very professional and easy to work with. The facility is clean and organized. I am glad that I picked this location to store my furniture.
Have been to the Public Storage several times for packing supplies and I have to say, Mike W & Audrey are amazing. They have been so helpful and knowledgeable each time I have been there. wonderful customer service skills . Such an asset to Public Storage, thanks again Mike W & Audrey for showing customers they are important. I recommend this location highly.
Great check in/customer service! Mike is very helpful!
Mike W. provided excellent service, organized, and extremely helpful.
Mike was fast and efficient and directed me to the online reservation page for a discount as well.
Dan was very efficient and informative!
Mike was extremely helpful and so fun to talk to! I would definitely recommend this place to others.
Dan was great.
Mike at this place was amazing! Very knowledgeable and got to the point. Helped with EVERYTHING! Also a very secure place, well managed, EXTREMELY CLESN & overall safe. I'd recommend going to this place over the others as it's just SOOO much better...
Thank you Mike W and Audrey for helping me find the perfect unit. Been a customer for 5 years and always helpful.
Went into public storage to purchase some boxes and packing supplies. I was greeting with a friendly hello! And welcome from Audrey and Mike W. Prior to going to the facility, I looked on google to see reviews and saw so many great reviews ! I can not begin to tell you how very pleased I was with the great customer service I was given! They even helped me bring out my purchases to my car! I recommend public storage highly and I would not go anywhere else the next time I need supplies for picking ! Thank you so much Audrey and Mike W. For such great service !
I have had wonderful experiences at Morris Plains NJ , because of Mike the manager. I have had a tough time due to a medical issue and Mike has helped me out figuring out with myself and my family how to store stuff long term. I can't say enough how much I have appreciated Mike's help during my dealing with a medical issue. He has made storing stuff trouble free.
Mike at Public Storage was extremely helpful in finding the right size space for my needs. When my needs changed, Mike made a quick assessment and arranged for me to see the new space. The transition was quick and easy and even saved me some money. The location is easily accessible, clean and orderly and I trust that my belongings are safe. Thank you, Mike!
This storage property is very well-run and well-managed by extremely friendly and helpful people. Mike W. couldn't do enough to make our move to this facility as easy and stress-free as possible. He took the time to patiently answer my many and varied questions. He is very knowledgeable and willing to offer helpful guidance and advice, which we very much appreciated. And Mike C. is a true asset to the business as well. He always has a smile and is willing to help in any way he can. Our storage unit is just the size we needed (thanks Mike W!) and was very clean. The property is convenient, safe and secure.
Very helpful. Lovely people. Audrey and Mike W are great!!!
Mike W did an excellent job getting us situated with our storage unit. The facility is clean and well-managed. I would recommend Public Storage in Morris Plains to anyone that requires storage facilities in the area. There are a lot to choose from. Public Storage is a safe bet.
Mike W. Great cusomer service
Public Storage on Route 10 W. in Morris Plains, NJ has been very accomodating to us over the years. Recently, Mike W. saved us a good amount of money on our monthly fees and was super helpful in getting one of our units closed down properly. They also helped us with a lost key issue! Great job by Mike W. and his team. Valley of NNJ, Scottish Rite June 3, 2019 Yet again excellent service by Mike W in adjusting our account and a quick closing of our unit. Top service!
I am really happy that I found this spot. Mike is beyond helpful and makes, what could be a pain of a process, incredibly smooth. Mike helped us find the right size unit at the right price in less than 10 mins. The facility was very clean and gave us confidence that our unit was well looked after. Give this place a try!
Mike W was amazing and helped me figure out what was needed to finish getting our house packed up to sell. He helped us a few weeks ago and again today. We have used this storage facility before and will be coming back. Mike is a great employee and public storage should be thrilled to have an employee that cares as much as he does. Kate K
Audrey was super helpful, made the experience fast and pleasant, and we got a very good deal on the unit. Not much more we could've asked for.
I go through life completely unprepared so when it came time to find a storage unit I approached it in the very same way. I came in not knowing what size to get or if it should be climate controlled. Enter Mike W and Audrey. They were super helpful and asked me some simple question and helped me figure out what size would best suit my needs. After I was taken around and was shown 4 different unit because not only am I unprepared but also picky. I settled on the last unit. They helped me through the brief checkout, showed me how to use the gate, and showed me several ways to navigate my way to my unit. They made the whole process super simple. Would definitely recommend.
Audrey and Mike were great! Super helpful and wonderful service for my short stay!
Mike W. Was very helpful.
Exelent thanks mike
Katie and Hope where awesome!! They made it easier to figure out everything much easier!!
Audrey & Mike were wonderful and extremely helpful!
Rob the sales associate the best
Thank you for the awesome and compete service of the manager Mike. I always am nervous when making agreements or service as the head of my household for fear of not being treated equally but he made it extremely easy and without hesitation. I knew I chose the right place for my storage needs!
Best Customer Service! Had appointment with Mike at Morris Plains to get a larger unit. He was so patient and taught me how to make the most of the space I had. Thank you Mike for taking the time to educate me and not have me spend money for Air. 😊
Mike w. Was absolutely amazing and I would recommend this facility to anyone in need of storage. The level of customer service he provided was above and beyond and in the world of customer service he is a prime example of how you run a business. I am so happy with how everything turned out and can’t say enough good things about this Manager and location!!
Mike the manager has helped me with multiple units at this location, and he always handles it with great customer service. I would definitely recommend this facility.
We visited Public Storage today to see a 10 x 20 storage unit . Rob, the manager, was extremely efficient in showing us the facilities and responding to all our queries . When we asked about other Public Storage facilities that might be closer to our home, he went out of his way to advise on their location, as well as the availability of the unit we were looking for. While we were very impressed by the Morris Plains facility, we were more impressed by Rob’s friendly, helpful and efficient mannerisms. Would definitely recommend coming here.
Customer service is great! I go there to pay my bill in person just see Mike W. And say hello! He is super helpful and always so nice!
I recently rented a unit at this location and I have to say the service is remarkable. Mike W. & Audrey were fantastic. The facility is clean and well lit, with carts available for me to use which is a godsend cause I'm no spring chicken and it makes moving in so much easier. I feel they truly care for their customers and it shows with the service. Thank you Mike and Audrey. Highly recommend for anyone in need of storage.
Audrey is an exceptional human being!
The woman was there yesterday afternoon is an angel.
Mike and Audrey were very helpful since the beginning of the process to find a storage unit. Mike contacted me to schedule an appointment and Audrey showed a few unit until I found the right size. The process was very quick.
Great place! Very informative! Mike and Audrey are awesome!
Pleasant service, very clean and convenient climate controlled storage area. Lots of size choices. Highly recommend for short or long term storage. *** 2019 UPDATE **. Have continued to use this location and am still a very satisfied customer! Needed to move to a different size unit and Mike W. was extremely helpful and a pleasure to work with and made the whole process super easy. Highly recommend this location for anyone needing storage services!
Mike W. very friendly and helpful. A pleasure to deal with!
Mike W super helpful. Highly recommend 😊
Great service! Michael W very helpful and knowledgeable!
Mike w. Is amazing. Very clean facility and he is always very helpful. Highly recommend to everyone!
Mike w. Is the best and I can’t say enough good things about him and this location. Would recommend this location to anyone.
Mike W. Was super helpful.
Great place to use! Very helpful staff! Mike W. showed us around and we feel we made the right choice. Thank you.
Mike W. who manages this facility was great. Answered all my questions and his level of customer service was fantastic. A terrific experience working with Mike from start to finish.
Mike w is great, had a great experience. Great location and always friendly.
Mike W. is simply the best manager of a PS facility I've been to! I was there for about 9 months and he was always a pleasure to deal with.
Ive been renting with this Public storage for almost 15 years now and ive got to say I'm always so pleased with the level of service this location provides. Mike W. The Property Manager is amazing! The facility is always clean and well lit, and I never have trouble finding a cart because he makes sure they are right by the elevator, even when I went in one weekend and it was very busy and I needed to move a bunch of boxes, he not only found a cart but helped me load the boxes onto the cart! He truly epitomizes the care he has for his customers and the level of professionalism just makes me feel like there are still good, genuine people in this world. Highly recommend this facility to anyone who needs storage!!! And a big thank you to Mike for giving me peace of mind knowing my unit is well protected by his outstanding service and care.
Mike w is the best! Always very happy with the service and the facility is amazing and clean
This Public Storage location is so convenient given it was right off Route 10. The staff are courteous, responsive and friendly. Regina and Mike were incredibly helpful.
Mike is amazing, so sweet and always willing to help and go above and beyond!
Mike W. has been OUTSTANDING!!! I have been with Public Storage for a long time. He is very knowledgeable of the business and always far exceeds my expectations. He's always courteous, understanding, patient and pleasant to deal with. He is a great asset to Public Storage. Every office should have a Mike W. type of professional.
We moved out of our house and had to put the entire contents into storage so I was beyond stressed and worried about how our belongings would survive. Fortunately, I found this Public Storage location and Audrey gave me a tour, putting my fears to rest. The inside storage area is clean, well lighted, locked, and climate controlled. I came back later and Mike helped me get a large unit set up and gave me tips to pack and keep things safe while crammed into the unit during our interim period. When we moved in, he was walking the halls checking on the facility, which gave me an additional sense of security. I would highly recommend this location for your storage needs.
What a lovely experience. Mike w is a gem. The facility is clean and I've never seen such a beautifully decorated restroom. Would recommend this facility and its staff 100 times over. Love love love
I was feeling very badly about my financial situation and my high storage fees and Mike W helped me to request a lower fee. He is always very helpful, friendly, and professional. I had to take another space closer to home at the Morris Plains facility. Mike helped me and I am happy to be using it to move forward in my project. Thanks Mike!
The level of service was amazing Mike the property manager was so accommodating to us and really helped us out. We thank you.
I've had fantastic experience renting space unit in this place. Facility manager Mike W. was extremely professional, and answered all my concerns quickly and efficiently. Highly recommended.
I’ve used storage units from various companies on and off over the last 25 years, and after a recent move and downsize I needed to find a new unit in the area. I’ve never used Public Storage, but having rented units many times before, I was expecting to talk to some part-time kid who was gonna try to lock me into a nasty contract. Much to my surprise, I met with the manager Mike W., who seriously impressed me with his knowledge and customer service skills. I gotta tell you…I own a business, and this is how you do it. I’m not kidding, if Public Storage has a brain they should promote this guy and put him in charge of corporate customer service. He didn’t miss a beat. Long and short of it, he made the process painless and I’m now a happy customer. I’ve even popped in the office a couple times after moving in and guess what…I got the same great service! HIGHLY recommended this location. Be sure to talk to Mike W.
Had a wonderful time here. Mike was very knowledgeable, polite, and friendly. He helped me pick out the best unit that met my needs and budget. Mike made sure everything was a smooth and pleasant experience. I will definitely do further business here.
Great Service and clean location. Easy access to units. Highly recommended.
The property manager couldn't have been more helpful in explaining the who, what, when, why and where and was extremely efficient and personable. Great experience!
Mike W is an amazing person!!! He was very helpful during my rental at this location. And always with a smile!! Thank you Mike for making my storage experience bearable!!! Vanessa H
Mike did a wonderful job. Very helpful and fast. Definitely would recommend the storage just because of Mike. Be nice if we had more human beings like him working at any job. And not just shells of people with no hope anymore. Keep up the great work Mike.
Mike was really helpful and very knowledgeable
Had a great experience. Mike w is great. Very nice place.
Great rates, great location, clean storage facility and best of all, extremely friendly and helpful service. Audrey checked me in and she was wonderful!!!
Good place. Hours of operation could be better..
Mike was very helpful and very courteous.
Mike does an Awesome job, CAN make any storage needs work for a unit
Mike W was exceptional helped me beyond expected... Definitely recommend
Audrey helped us opening an account with you guys . She was great !!
Mike is the best ever. From. The moment of my first call. He has been caring and knowledge able. Public storage should reward this man well as he is a wonderful asset. Great place goo service. Highly recommend
I just got a storage unit there . It's by far the best place I have seen . I went and checked out a few places and they were the cleanest and I got the best deal. The manager there was excellent he actually seems to care for his clients and even gave me a follow up call to check to see if he unit was to my liking and suited my needs.
I have had many storage units in my life and out of all the facilities - this one in particular was BY FAR the best experience. Mike was so pleasant to work with - very helpful and informative. I came in close to closing time and Mike stayed open late to ensure all the details around my unit were secured. It was really lovely to have someone so accommodating. After setting up my unit, Mike opened up the gate to let me in to the storage entrance to make it easier on me even though I had already kept him late. Before getting in the car, I realized I had left my keys (in the perfectly decorated) bathroom and needed to be let in. I felt so bad for the inconvenience, but Mike wasn't at all upset. Again such a helpful man. The storage store has multiple dolly trucks to help loading your things to the unit so quick. It is well lit, but eco friendly time sensors on the lights, spacious and easy to navigate. Very highly advise anyone in the area to get a unit here if needed, but only if Mike is working. Thanks so much guys!
Regina was very patient and helpful with us as we tried to find the right size space for our storage. Thanks!
I've used this Public Storage for various storage needs, and Mike has definitely constantly and consistently gone above and beyond to help with all needs. His friendly demeanor and helpful willingness to assist facilitates a top notch experiences. I would definitely recommend this location for your storage needs. Thanks, Mike!
Audrey was extremely helpful. She explained and addressed all of my questions. Great place to rent a storage space. I also want to thank Heather from Dover storage for her help.
I have been a Public Storage user since their beginning and just changed storage units. The staff was excellent and extremely helpful and I want to thank Mike as he went way out of his way to be very helpful. I would recommend this facility and their helpful staff to anyone needing a storage unit.
Mike & Audrey make the process easy ... I highly recommend using this facility to store!!
Mike W and Audrey are professional, polite and courteous. Great service and experience for my first storage.
Mike was very helpful making sure I was getting the proper Locker size I needed. The facilitie was clean and it was quick to get in.
Audrey was so helpful and kind. Will do business with them again.
Audrey was so helpful and showed me all my options. Could not have been more pleasant . She made it easy to do business with Public Storage
Katie was wonderful.She patiently went over all my options and showed me around the facility. I was very happy with the customer service !!
Mike and Audrey were very helpful and friendly! Made everything quick and easy. Would definitely recommend!!
Mike W. helped us through our our transition to another storage, I can tell you this :Mike is an associate everyone might need to do business with, he is awesome believe me Mike will help you to the end and by the time he finishes with you you will have no questions because guess what, your questions would be already answered.
Thank you to both Mike and Audrey for their help getting our storage units set up. Mike was professional, courteous and made what in the past has been an awful process actually quite pleasant. I look forward to seeing him time to time when at the storage facility. Thank you so much for all your help and excellent service!!
Mike W. provided exceptional customer service. Mike helped me with packing ideas suitable for my budget; no sales pressure at all! Based on Mike's recommendations I purchased what I needed for my moving needs. Mike was patient, courteous, and friendly. He was delighted to help me and carried my purchases to my car and loaded in my SUV. I actually made three trips to the Morris Plains location in the course of two months. Exceptional customer service is what I experience every time. Thanks Mike for all your help and making my Public Storage visits pleasurable!
I can’t say enough positive things about Mike W! He is so friendly (that i actually look forward to going to my storage unit) and always goes above and beyond to help me with anything I’ve needed. Would recommend this place 1000xs over
Mike W. Is awesome!!...so helpful..great guy. The facility is so nice and clean. Very happy!! Highly recommended!
The renting experience is very easy here. The manager, Mikey, is very personable and professional. The facility is clean and well kept. I would recommend renting a storage unit here if you are in the market for one.
I stopped in to get some packing supplies - the store is sparkling clean and the manager Mike was so so helpful! It's so nice to get service like that these days!
Very nice and clean and cost effective.
Had such a great experience here. I rented a unit and mike the manager was amazing, he helped me figure what space would be best for me. The facility is so clean and well lit, made a hard time easy for me. Would recommend this facility to everyone. Thank you mike!
Mike W has been so helpful to me me with both of my units from set up to switching to a larger easier accessed one. I highly recommend him and his facility. Clean, climate controlled and always easy to deal with in any aspect.
Mike W has been so helpful with my friend's storage issues. He has been cheerful and offers great suggestions and possible solutions. Would highly recommend public storage!
Arthur and his group are absolutely amazing ! I can't recommend them any higher...one of the best run companies around! Here I am again in 2018 writing to say that this organization runs the best and truly professional team. Mike W is the 'new' manager at this Morris Plains NJ site. He and his team were amazing to and for us as we packed up and left our storage unit after almost 19 years! Mike and his team were professional, sensitive to our needs, proactive and courteous. This facility is spotless - any overall experience that simply can't be any better.
I went in to inquire about a space. Mike was very friendly and helpful. I definitely recommend this location for anyone with storage needs.
Mike W got me set up quickly and was very helpful. Only got the unit a few days ago but so far so good. Rates were better than other place that's closer to me house
Very Clean and well organized. Mike W. was very thorough in explaining the property and agreements.
I highly recommend this facility. The staff is kind and courteous and always willing to help. Thanks Mike for your help
I actually reserved a unit that was way too small for my stuff. Mike, the property manager was helpful, friendly, and accommodating. He was able to get me the size I actually needed (I'm terrible with dimensions), and the whole process was so quick and easy, and we had a pleasant chat.
Excellent customer service from Joey. Went out of his way to get me everything I needed.
Employees are always nice and helpful with my unit.
Saw they had a nice display of boxes & Im glad I stopped in. You get the experience & the deals with Public Storage! Great promotions on the boxes. Buy so many, get some free! Best quality boxes for your buck as well. Katie & Michael make a great team! They work very well together & make the process very simple. Most certainly will be visiting again in the future! Thanks guys!!!
Mike W. the property manager goes above and beyond with his customer service. The site is kept immaculate and secure. I felt very comfortable entrusting them with my items. Customers are treated more like tenants at a condo complex than at a storage facility. BY FAR the best storage facility I have ever been to. Believe me, they are NOT all equal.
Have been utilizing this location for more than 5 years now. It's great, clean. I have used other storage facilities and have had problems with mice or pests. You only notice them when you move out. I've moved from different size storages in the past in this facility. I have never encountered any problems. The customer service is great. The manager, Mike, is amazing! Will continue to use this facility as long as we need a storage space.
Great Experience - Mike was very helpful and professional.
Clean & easy. Mike was very friendly and helpful.
Have used this location for over 5 years. I've never had a bad experience. Mike and Katie are two people I've had the pleasure of dealing with and they are very accommodating and very helpful. I definitely recommend this location for anyone who needs storage space.
Great service received from Mike W. He provided suggestions regarding amount of storage space that we would need and took us to the storage space to review prior to signing the contract. The facility and the storage space itself were very clean and it appears to be a very well organized property.
What is there to say, it's a big box that you put your stuff in. Security is fine, staff is friendly.
Mike was very helpful. He patiently helped my mother in law find the best space for her. Moving is very stressful but this was easy. Thanks Mike!
Great facility.. clean, easy access from Rt. 10, and climate controlled and secure.. recently downsized my unit with the assistance of Mike in the office.. he was so super helpful and friendly with this transition it was a breeze.. i have used this locations for a few years now.. never had any issues. Happy to have found them.
Mike was extremely helpful and knowledgeable.
Very clean, conveniently located and the staff are extremely helpful and friendly. My only comment is they could use a few more hand carts.
I typically hate how most storage places feel, but this one makes you feel safe and its clean. Plus, the property manager Mike is very helpful, patient, and nice. Feel very comfortable leaving my valuables there.
I went in to check out options for storage and spoke with Michael. He was great, went beyond my expectations with his level of customer service. The facility is clean and a very nice space, I definitely plan on coming back once I'm ready to move.
Mike and Katie provided excellent service to us and were always pleasant to deal with. They do seem to love their jobs and this translate to their interpersonal interactions with us. Hope their management will take notice of this and if everybody at Public Storage can replicate their excellent service and pleasant attitude, this company will be a leader of this industry.
Mike was very helpful in helping me with my decisions, Great guy!
I have yet to move in. I am going to bring stuff into my unit today, but the overall experience was positive. The employee was very helpful and friendly.
I was very pleased with the service at this location. The facility was clean and well maintained. Katie was very helpful, she answered all of my questions and made it an easy process.
Great service. Fast and efficient. Mike was awesome!!!
Staff is very helpful, friendly and professional. Good climate control, clean and neat.
Excellent service. Katie was terrific!
Mike was very helpful a d courteous cheerful he made sure all questions were answered and very respectful public storage did themselves a great favor by hiring MIKe
Mike was excellent at helping me and my family with the moving process very cheerful professional service I want to thk public storage for hiring a Wonderful person such as MIKE
Mike is the property manager here that I've dealt with for many years. He is very professional and has been nothing but helpful from the day I moved in to the day I moved out. Unfortunately I did have to move out recently but would recommend this facility to anyone looking for storage!
thans for your help nice guy
This is the best storage facility in Morris County. The units are clean and the staff was very helpful. The employee Mike was knowledgeable and my moving transition easier.
Mike was extremely helpful when I checked in. He explained everything clearly and make sure I was all set with everything I needed!
Thank you Mike at Public Storage Morris Plains for all your help!
Ive been using them for years. Friendly professional staff, safe building, convienant location and hours. And not bad on the pricing either. Packing supplies can be purchased in the store front.
Great service and "Shaka" explained everything fast but concise. Clearly outlined all details and I was in and out in 20-25 mins. Incredibly friendly to work with and clearly knew his job well!!!
Samantha is very professional and always very very helpful i i enjoy her service
I needed a storage unit relatively close to the apartment that my wife and I got in Morristown since our lease in Philly ends 5/31 and our lease in Morristown starts 6/1. Shaka called me shortly after I made my reservation online to confirm, and then when I showed up to move some things into the unit for the first time he was very helpful in making sure I had the right size unit to suit the needs of my wife and myself. Once upon a time I worked for a moving company, so I've seen a LOT of storage units over the years. Public Storage in Morris Plains offered wide hallways, wide doorways, and plenty of dollies to assist with loading/unloading. Shaka was very professional and helpful when I first moved in. I would absolutely recommend Public Storage in Morris Plains, NJ to anyone in a heartbeat.
Periodically, I have to enter to my storage units. Each time , I have had a question , the representative name Shaka, has been extremely helpful., as well as very professional. He is very knowledgeable and always lets me know what my options are. I suggest, if you have a need for storage , you should consider the Public Storage in Morris Plains and ask for Shaka.
Great service and excellent experience at this Public Storage facility. Booked online and got a call from Shaka within minutes. He got me checked in and setup in no time, very seamless and easy. Facility is clean, organized, and plenty of room to navigate the 20ft UHaul and unload. Definitely recommend this facilty.
Samantha was very friendly and helpful from the moment I called for information to the end of the transaction. Helped us make the best choices for our needs. She provided ultimate customer service from start to finish. Really appreciated all of her help.
Excellent service, manager very helpful
I have used several public storage places over the years throughout the nation. I must say that SHAKA was easily one the best people (employees) that I have ever encountered during these stays. He was supremely cordial, knowledgeable and amazingly helpful. It was such a indescribably wonderful experience. Someone should certainly promote this young man. He exemplifies the true definition of customer service. The property as a whole was clean and welcoming. I highly recommend this location.
Mike was extremely helpful on giving me all storage options for my future move in. The site is very clean and maintained by its management. There are trolley carts to help move your stuff free of charge. I rented at this site about 6 years ago and it made my decision very easy to come back to this facility. All around, I have had a great experience.
Caitlin was the most helpful person I've ever met. She helped bring the boxes that I bought to my car and helped load them in. In the rain! She was very knowledgeable about what I needed and guided me into the right size storage area to meet my needs. She was friendly and genuinely interested in my questions and concerns. The facility is clean and I love that it's climate controlled. I would definitely recommend someone to public storage and send them to see Caitlin.
Samantha was really helpful, and she was able to get me exactly what I needed within minutes. She's pleasant, professional and nice! And Nicole is awesome too!
This place was great. I haven't stored anything yet but the girl who helped me out I think it was Sandra or Samantha or something. I asked the girl about storing my car and she gave me pricing and everything.
Dawn was very helpful with getting me the right size space (making sure I wasn't wasting any money) and the right type of packing boxes to make my move go smoothly.
I only see Dawn, to make monthly payments, but she is cooperative and friendly. Greats everyone cheerfully when they walk in the door and makes my payment process easy
Dawn, the property manager was very helpful!
Dawn the manager was very helpful in helping me find the right size that i needed. Very helpful and patient with me and even after i moved in she was attentive to my to ensure i fit all my things or if i needed additional space.
Dawn was very helpful in picking the right size unit and selecting the right amount of boxes. I also got half off the first months rent. The storage unit is temperature controlled so all of my belonging stay in tact.
The space we rented was perfect and clean and Dawn is such a wonderful person and a great help!! Great experience, we would definitely recommend!
A great experience at PS in Morris Plains! The manager Dawn was most helpful, efficient and friendly. She takes genuine interest in her customers and being sure they are satisfied and accommodated. It's a well run facility.
Great, gated facility with a security system on all of the units doors. The management are friendly and accommodating.
The service was great. They put me at ease and I was grateful for their help.
I have been there 3 times just trying to buy boxes, and they're always "away". I don't understand why they can't have two people there.
Fantastic experience! Chris was friendly, courteous, helpful and patient! The facility is bright and safe.thank you for making our stressful move a delight!
I only stayed for a month but was very happy with the experience in that time. Very smooth start and end, and access during the month was simple and convenient.
Chris was great. Helped out with everything we needed. Great service and very clean place. Great.
Francisco is the best!!!! Very informative and efficient! !!!!!!!
Chris was awesome, thank you!!! We had to quickly secure a storage unit as the apartment we were going to move into was unacceptable. Chris helped us get set up with the unit we needed within 1/2 hr. This was best part of our terrible day.
I can highly recommend this storage place at 2860 Route 10 in MORRIS PLAINS. I visited the place twice and met with a young man. CHRIS is the property manager at this PUBLIC STORAGE place. Totally committed to provide the customer with a knowledgeable, polite and totally professional service! I have looked at 7 different storage places around my residence and this guy CHRIS is light years ahead of anybody else!! When I checked in some items into my storage hub on Sunday Feb 7, 2016 I encountered a young black lady. I kindly ask her whether she could vaccum clean one side of my 10x20. She immediately refused and showed an attitude! There were no other customers in sight and I told her it would only take 5 minutes. She gave me the run around. So when I dropped of more items today Feb11, 2016 I talked to the regional manager NICOLE. Nicole confirmed that this young girl never called her, as I was told she did. She lies. This woman would not work 2 days in my company! In my opinion, she needs to be fired because she single handedly can pull this operation down! Not only does she harm the company but she also hurts employee's like CHRIS, that do their utmost to serve the clientele, and then they get stabbed in the back by "idiots" like this young girl. Angelo A. WEBER
I just got a outdoor storage unit at this location and Chris was more then helpful, he took time to show me the different units and made the process easy. I wish they had a swipe card instead of having to get out of the car and type in a number to open the gate.
Chris was great to work with.
Chris is the best!
Don't use this facility. Vultures work here. Go to RT 46 in Rockaway and save yourself 30 to 40%. Manager here is nasty. Facility raises prices without notice. No partial refunds if you move out mid month. Save yourself money and aggravation and go elsewhere.
The property is well kept. Equipment is clean and in great condition. Eric and Renee were so helpful!
Renea and Eric were helpful and made things easy and fast.
Eric was very helpful and thorough. Very knowledgeable in his field. I highly recommend renting at this location.
Highly recommended storage facility. My wife Michelle and I had rented 4 units for the past year while we purchased our new home. The facility was clean, staff was friendly and helpful and was a pleasant place to do business with. Eric the property manager helped us move out promptly the day of our move. Thanks again!!
Great fast service. would use again Eric was great with helping out.
Yeah, the front desk guy is great...he has a great personality and the prices are cool. Keep it up, Eric!
I was surprised at how clean the facility was. The workers were nice and helpful and I would definitely recommend anyone who wants a storage facility to come here. One of the workers who helped me move in and sort everything out was Eric May. He was very friendly and made me comfortable to put my things there. Eric helped a lot and I'm happy I chose this storage place
This place is absolutely amazing. I wasn't expecting it to be so clean, and the people are exceedingly helpful. Eric May assisted me and was completely nice and helpful, and had no problem explaining everything to me and helping me move in my things. Plus the rates are good. Best place for your storage. Definitely deserves 5 stars
Eric was very courteous and professional in his aproach and seemed very knowledgeable. Five stars
I came in today for a unit and Eric and Yves were very helpful. Their customer service was inpeccible and this property you can tell is very well maintained I will recommend this to my friends .
Eric has been very helpful. the facility is convenient, clean with excellent access
Great experience! Eric was very friendly and kind. The facilities are great.
Great service and easy to use.
Eric was helpful for my packing needs and had me in and out quickly. He even helped me to my car with the boxes.
My mother and I rented a unit from public storage this pass weekend.We had no clue what size unit we would need but a gentlemen named Eric was most helpful and took his time going over every detail and showing us more then 1 size. Great customer service, definitely a place I recommend!!!!
Great service, and the pricing is affordable. Eric is the best, and the nicest person, he helped me with purchasing some boxes and gave me the necessary info I needed about renting a unit.
Excellent customer service and very accommodating.
Arthur was a big help in advising me about types and sizes of boxes. His suggestions made sense and I felt he had mt best interests in mind.
Use the facility in the past excellent service and reputation.
Arthur was very helpful and show me other item's I needed to protect my property like plastic wrap , mattress covers.he took very good care of all my needs the office was clean and the property was well plow I was very happy
Used for storing all of our extra junk as we sold our place. Great service and convenience to the unit
I needed a long term storage solution and public storage answered that need....five stars!
Increased our rate significantly after 5 months. After 8 months, corporate unilaterally changed the language of our contract to basically hold their company harmless for any damage to person or property even as a result of their employees' fraud, willful conduct, etc. I've never seen such ridiculous legal language in a contract before. Nothing against the local storage place, but corporate is absolutely unethical. Want to learn more - -google "Consumer Reviews Public Storage". You'll get an eyeful of hundreds of complaints based on similar issues. Interestingly, my review on YELP was taken down. They must pay Yelp for advertising..
Arthur was quite professional and personable. We toured the facility and he made sure I knew all the various stipulations of owning my space. He also made sure that the size I'd chosen was sufficient for my items by asking me the sorts of things that I'd be keeping there, very politely. Everything was done in under an hour, and I had instant access to my space, as well as a phone number for him and all my account details viewable online. Basically, excellent space. They also run rent specials somewhat frequently, and I managed to nab a nice 50% off that stays as long as you have a continuous lease (much nicer than the "50% for 3 months" kind of junk you'd see elsewhere). 5/5. Arthur is great. Space is easily accessible and is well-maintained (remarkably clean, actually).
Arthur was very efficient, friendly and helpful. The facility was clean, climate controlled and secure. I had no doubts that my items would be safe for the 1.5 years I stored them.
Convenient, climate control, amenities - elevator, carts, easy access to unit.
I came to this location because of the convenience of the location and they offered climate control. The facility was very clean and well organized.
I can't say enough wonderful things about this location and its manager, Arthur. I came here because I needed climate controlled storage, and then Arthur helped me figure out which space worked best for me and what boxes I would need to pack everything up. Thank you!
Arthur was very very helpful
My second time coming here and they have been great. Easy to sign up and great price.
It was easy to get to but your rates are way too high!
Yo rento por mas oh nenis 8 meses en el public stirage de mirrus plains nj. Me fui al website y busque qye fuera clina controlado y li consegui alli. La unidad estaba limpia y me gysta que uno pone su cidico al entrar y salir. La attension es buena y le quire agradeser ala mucha supervusira qye ne dejo usar el basurero. Quisiera que el basurero este disponoble aunque se qye la gente abusa. Selo agradesquo
So far, so good, everyone is friendly and helpful.
Arthur was extremely helpful and friendly. Facility was very clean with easy access to units.
Staff (Arthur) here are very helpful and efficient.. Great experience overall.
Arthur is awesome and helpful! Highly recommend this place
Easy, quick, and priced super competitive....friendly staff...glad I stopped in again.
I really enjoyed working with Arthur to get a unit at the Morris Plains location. I also have a unit in Los Angeles, CA and this experience is night and day. Arthur is attentive and patient. If you need a storage unit, make sure you talk to Arthur.
Good service, easy to find, and only $1 for the first months rent.
Great, clean, friendly
Great customer service. Very knowledgable about units and sizes needed. Great experience.
Spoke with a young man named Lovish on the phone Wednesday and he was extremely polite, answered all my questions in full detail. When I had got there he helped me find everything I needed and even took it out to my car for me.
Arthur was great and very great customer service. Second time back thanks for great storage
Very helpful and the workers were knowledgeable and patient
Vine a rentar una unidad nos dio ayuda en español Lorena. Todo nos parecio bien. Tubimos mucha informacion y la comunicacion en nuestro idioma. Gracias por todo Marta E. Franco.
I think Arthur, the manager of the facility, is not just a great manager, but also a good sales person. He isn't pushy, knows what important for the renters, knows the facility, the prices, sizes, supplies. Professional. I definitely will recommend for my friends!
I have had most excellent Service. My Fiancée and I enjoy the handicap accessibility of their facility. We also enjoy the paperless option for bill pay.
Arthur was very nice, thorough and efficient
Arthur was very informative & helpful with securing a storage unit for us. He showed multiple units and helped us find the one that would best suit our needs.
Arthur was very informative and helpful, very good service.
Great customer service. Quick streamlined process getting moved in.
I needed a storage facility that would meet my needs in a relatively quick turnaround. I called Public Storage's 800 number and within minutes Arthur gave me a call back to set up an appointment. I went to the facility and Arthur greeted me immediately gave me the tour, explaining all of my options and needs with me. The whole process was professionally handled in an efficacious and satisfactory manner. Highly recommended. Five out of five stars. - John
My experience was a good one. Arthur was able to show me the different units and help me make the right decision.
1. SAFE 2. CLEAN 3. MODERN 4. CLIMATE CONTROL 5. CLOSE 6. FIENDLY STAFF 7. EASE OF AXIS TO UNITS 8. ON LINE SPECIALS 9. FIRE AND THEFT READY 10. ALL STORAGE SUPPLIES AVAILABLE IN OFFICE. AND ARTHUR TO BOOT. A BEST VALUE WITH ALL CONSIDERED.
Arthur has the best and exceptional in assisting with my needs in storage. When I went to Florida to assist my mother move, we spoke on the phone and he made sure what I needed was available. I now rent two units, and plan on downsizing one of them soon which Arthur will help me with.
We decided to use this location because it looked like one of the nicer locations. Arthur was great signing me up and showing me the unit and everything went smooth. Day of the move was a breeze. Everything is nice and safe in our unit where it will stay for the next few months! Couldn't ask for a more hassle free storage solution!!
I am going to be needing a storage unit in a few weeks so I stopped in to check out this location. The Manager Arthur was one of the friendliest sales people I have met in a long time. He not only was able to answer all of my questions, but made me feel that I was valued as a customer and not just another transaction to push through. Grade A customer service all the way, I would definitely recommend this location to my friends.
The staff was very helpful and it didn't take really long to get the paperwork done. When my friend got there with his truck to unload, we were shown the unit and how to open the door and lock it. I liked how the staff person went over the paperwork again and asked us if we had any questions. He (Arthur) was really helpful, and I'm glad my friend chose this place. :)
Great facility. Great staff. Easy access off Rt 10. Temperature inside just right. Kinda thought a bit pricey for the size but overall a decent value. An onsite restroom during times the office is closed would be nice, especially for you volume movers. I would recommend this place.
mi amigos y yo tememos una compania de pisos de madera , mi novia busco en el website y encontro que en este local tenian los mejores precios en la área. No solamente tienen los mejores precios tadas las unidades estan controladas por el clima,, gracias por su exelente ayuda
Overall great storage facility! Staff and management were very helpful and considerate to my needs. I was happy with the rates and the space. It was well-lit and always clean. It was convenient to access my belongings, and I would definitely recommend Public Storage, Morris Plains to my friends and family!
I love public storage because my aunt rents there and refered them to me. The service is excellent and courteous.
Needed to store entire household goods for nine months, so sought a large climate controlled unit. Manager very helpful in locating and securing the appropriate unit. Also had all supplies needed to pack the household goods, including picture and window boxes, tape and bubble wrap. Moving goods into the unit went smoothly with ready availability of carts and elevator. Manager took me to the unit in advance and showed me how to use access gate and appropriate locks. Feel comfortable with having household goods there.
This place is right near my condo, so I came here to get boxes. Got everything I needed and took a look at a room for when I'll be moving. Clean facility, I'll be storing my goods here. Nice and clean and close by. [Edit] Since this review, I've rented a space for my furniture and the experience was very pleasant. Arthur the manager made sure I was aware of everything the facility had to offer and that I understood the rental agreement. He answered all my questions and let me know he would be available to answer any others I might have.
Friendly staff and a good location. My stuff is in a clean and climate controlled room and I have peace of mind cause of that. I have a couple of friends that might need to store their stuff and I plan on telling them to go to this location. The manager got me a good deal on boxes too, he knows his stuff. Definitely a good experience.
Positive experience from start to finish, all the goods you need to safely store any of your valuables can be found. Easy access is also a plus when driving a truck.
Excellent customer service, was very friendly and gave good suggestions for my needs. Facility looks well maintained.
Had a good experience at this location, the manager was helpful and patient. I've already recommended them to a friend that needed storage and I'm always happy when I have to come in. Ask for Arthur.
I'm looking to move in a few months and I came here to pick up some boxes to start packing. The manager there (Arthur) was very friendly and knowledgable and he gave me some good suggestions on how to pack up my items. He even saved me quite a lot of money when he let me know that I could get a discount by buying my boxes in bulk! After buying a bunch of boxes and bubble wrap, I wasn't sure it would all fit in my car, but Arthur helped make sure it all fit with room to spare. I'll definately be coming back when I'm ready to move.