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Address

6700 Reames Rd
Charlotte, NC 28216

Phone

704-325-2326

704-325-2326

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • RV Storage
  • Small, Medium & Large Storage Units

Phone

704-325-2326

704-325-2326

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • RV Storage
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 75/mo
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 75/mo $ 75
    1 unit left!
    Limited availability

    No Obligation

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    5'x10'
    Online only price
    $ 104/mo
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 104/mo $ 104
    Hurry!
    Limited availability

    No Obligation

  • New

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    5'x10'
    Online only price
    $ 109/mo
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 109/mo $ 109
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 125/mo
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 125/mo $ 125
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 131/mo
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 131/mo $ 131
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 132/mo
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 132/mo $ 132
    2 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 166/mo
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 166/mo $ 166
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 202/mo
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 202/mo $ 202
    1 unit left!
    Limited availability

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Beatties Ford-Trinity Storage Units Near I-77

Public Storage in the Beatties Ford-Trinity area provides an array of self storage options on the east side of Reames Road, just north from the Sunset Road exit off of Interstate 77.
Just about halfway between I-85 and I-485, approximately seven miles north from downtown Charlotte, this location offers indoor storage units, climate controlled storage units and outdoor storage units, all in different sizes for different hauls.
Heading out to Nevin Community Park or taking the bikes up to Hornets Nest Park? Everything from soccer gear to softball gear, golf clubs or bikes, helmets and pads can easily fit inside a 5x10 storage unit year-round.
Companies up and down Statesville Road can unload extra equipment or supplies into a 10x15 storage unit for easy access near the workplace.
Meanwhile, families all over the north side of Mecklenburg County will find ample storage space to hold large furniture, household appliances and other over-sized items inside a 10x30 storage unit.
This property also provides car storage, truck storage, RV storage and boat storage spaces.
From cheap storage units to moving and packing supplies for sale, not to mention the friendly, professional staff on site 7 days a week, this Charlotte-area Public Storage just about has it all. Stop by and check out the great selection of affordable storage solutions.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 413)

June 3, 2023
Google Public Storage Jayron adams
Even on her busy day Ms.Deysi took time to help me out very good customer service ..
May 30, 2023
Google Public Storage Lakedra McCallop
Kala was great, efficient and very helpful
May 25, 2023
Google Public Storage Karen Brown
This location is absolutely horrible. The property manager is never on site to take payments. She uses the excuse that her DM is aware of her absences. I wonder if corporate knows she is costing them money. Havbeen
May 7, 2023
Google Public Storage Billie Moore
I just wanted to let you know Ms Deysi was a joy to work with. Very competent very kind and understanding. Great worker!
April 27, 2023
Google Public Storage Katie Renea
Daisy was very nice and so professional I bidded on storage treasures auction site and she made my first time at the facility very easy and was very kind hearted and professional will definitely be using them for any and all of my storage needs…-Dylan thanks again daisy
April 12, 2023
Google Public Storage IMNEXT_ UP
Phyllis is the best to work with!!! She had me and my husband laughing lol. Such a sweet person a very helpful!!! Highly recommended
March 25, 2023
Google Public Storage Bonita Carroll
Daisy is absolutely amazing. Customer service is always on point. Thank you
March 14, 2023
Google Public Storage Beep Boop
I was so happy that Daisy took the time and focus to notice that someone was going to 'mistakingly' leave with my property that she was able to let them know that it was customer property, retrieve it on-site and store it until we saw each other again. 5 stars Daisy. And public Storage location is on point. Except the elevator scared me. But that's fine!
March 7, 2023
Google Public Storage Derek Chance
Deysi is amazing love coming there and dealing with her best worker of all time !!!!
February 19, 2023
Google Public Storage Eric Brown
Fast and easy! Deysi got me squared me away and into my unit same day!
February 19, 2023
Google Public Storage Bernard Tyndall
She is the best very nice and is on point....
January 21, 2023
Google Public Storage Zachary Bost
DEYSI is an Angel, very knowledgeable, and helped be a great deal in my time of need. Her smile and her niceness made my day so much better you don’t understand. I am going through the most right now and her empathy made me forget about my troubles just that quick sec.she is awesome.
December 29, 2022
Google Public Storage Charles Smith
Deysi, was amazing at helping us...transfer units with no complications.
December 27, 2022
Google Public Storage Artice Mills
Deysi was so nice and helpful.great customer service.very polite and showed genuine interest in the customer and there units. Thank you
December 8, 2022
Google Public Storage Kevin Cox
Desyi was great she helped me get transferred from one unit to another.
November 21, 2022
Google Public Storage Deville Knightmayor
Deysi, is Amazing! Knowable and was so nice. This was a great experience. She helped me with all my needs.
November 21, 2022
Google Public Storage Ken. Wills
Ms. Daisy Very friendly
November 8, 2022
Google Public Storage Erica Barber
Very now nice Customer service call quality storage always smile and always polite Nice claim unit
October 28, 2022
Public Storage Chardonnay Joseph
This is for all auctioners public storage is a waste of time. I wasted my time and money so disappointed not only with the customer service but with the workforce. Careless at every location the same service is received
October 28, 2022
Google Public Storage Chardonnay Joseph
This is for all auctioners public storage is a waste of time. I wasted my time and money so disappointed not only with the customer service but with the workforce. Careless at every location the same service is received
October 4, 2022
Google Public Storage Teana A
Clean space very professional service. They take care of their customers and listen to concerns. Definitely recommend!
September 17, 2022
Google Public Storage B. K.
The location is good, and the staff is always nice and friendly...BUT they will ALWAYS raise the rates....
July 20, 2022
Google Public Storage Jeannie Luckey
June 13, 2022
Google Public Storage Cynthia Caldwell
David was awesome
May 29, 2022
Google Public Storage Big Rube
Very good place. Associate lady Jennifer/ Jen helped me out..She didn’t make me wait long and was very friendly. Been to a lot of storages and she made my experience here a easy one. Thanks
May 28, 2022
Google Public Storage Mario
Jen customer service and help was exceptional. Thanks so much for your professionalism!!!
May 26, 2022
Google Public Storage Mandi Smith
Jen was awesome! Thanks 😃
May 23, 2022
Google Public Storage Addison Saleh
Great service all around especially Jen!! Great space and great accessibility!!
April 2, 2022
Google Public Storage Pearl Lancaster
April 1, 2022
Google Public Storage D Weaver
February 1, 2022
Google Public Storage carlos scott
November 17, 2021
Google Public Storage devin collins
September 10, 2021
Google Public Storage karen dixon
Angela was very helpful and very courteous
September 9, 2021
Google Public Storage Lee Johnson
Mrs Angela was the upmost helpful person I e dealt with in a long time. I believe she should be recognized for her customer services. Thanks a lot.
September 3, 2021
Google Public Storage Raul Munoz
Ángela mejor atención al cliente
September 2, 2021
Google Public Storage Carol malloy
Angela help me download th public storage app. Think you
August 22, 2021
Google Public Storage William Crawford
August 20, 2021
Google Public Storage Brianna Jenkins
Angela provides great service and is very kind! She was always there to help make the process go smoothly! I would recommend getting storage here.
August 20, 2021
Google Public Storage Blessed.aniyah
Ms. Angela was so helpful and thorough. She spent her time and was dedicated to providing great service. Very happy with my service here.
August 20, 2021
Google Public Storage Naya King
Great service
August 20, 2021
Google Public Storage Alex James
Angela M. was very helpful and made this a stress free process. Thank you!
August 18, 2021
Google Public Storage Williel Sartor
August 17, 2021
Google Public Storage Ronald Baker
Angeka and David made the storage process easy. Both were frie8 and helpful.
August 17, 2021
Google Public Storage Faye Jones
Angela and David was helpful to me and Angela was able to give me good information on my housing
August 13, 2021
Google Public Storage Amber Mccreary
Angela was amazing
July 25, 2021
Google Public Storage Tanserie Simmons
David was awesome
July 8, 2021
Google Public Storage Mike Bankhead
Angela was very helpful and kind. Very professional!
July 1, 2021
Google Public Storage Jackie White
Angela provided great service and was very helpful I would recommend her to work for any company you guys are very lucky to have this young lady
July 1, 2021
Google Public Storage Thomas Fielder
Angela helped me get the app installed great service
July 1, 2021
Google Public Storage james mungin
Angela was amazing and made the process very easy!!!
June 30, 2021
Google Public Storage Corbins Corbin's
anglea was the bombbb loveee her so sweet and helpful
June 25, 2021
Google Public Storage stephanie hutchen
Angela great!
June 25, 2021
Google Public Storage Jessica Gamble
Angela was very helpful with my account. Thank you!
June 25, 2021
Google Public Storage King Truthful
Place was super clean and organized. Also Angela was really nice and even helped us out! 🙏
June 25, 2021
Google Public Storage M & B Carter
Angela provided excellent customer service. Highly recommend.
June 25, 2021
Google Public Storage Felicia Renee
Angela was helpful and friendly great customer service
June 25, 2021
Google Public Storage Smoove uno
ANGELA WAS HELPFUL AND GAVE GREAT SERVICE!!🔥
June 18, 2021
Google Public Storage Lamont Simmons
Angela is amazing Great help
June 18, 2021
Google Public Storage Lauren Blakeney
Angela was very helpful and assisted me with my unit today. I haven't visited it in over a year and everything was safe and secure. Facility was very clean as well.
June 18, 2021
Google Public Storage Lamont White
Angela is the greatest
June 18, 2021
Google Public Storage Brandon Sessoms
Angela was nice and efficient
June 17, 2021
Google Public Storage S miller
Angela was great to work with! She made the process very smooth.
June 17, 2021
Google Public Storage Kenneth Kea
MS ANGELA IS THE BEST! MAKES ME FEEL AT HOME EVEN THOUGH I DONT HAVE ONE.
June 17, 2021
Google Public Storage Shannen Dunham
Angela was the most. Helpful courteous knowledgeable transparent and honest representative I've ever had in the entire 9 - 10 month term of my rental, she even helped moved my furniture and dust away old cobwebbs A BIG THANKYOU TO ANGELA!!!!!
June 11, 2021
Google Public Storage Jervill French
It was great and professional great location
June 10, 2021
Google Public Storage Juan Acosta
Angela was great and help us a lot
June 10, 2021
Google Public Storage Bryce Hosseini
The elevators are a little dingy and some of the carts handle poorly. Other than that, there's little to complain about.
June 4, 2021
Google Public Storage Linda Eckridge
Angela is a great representative of public storage she's outgoing and very friendly. I wish I could give her 10 Stars.
June 4, 2021
Google Public Storage Jill Maxwell
Miss Angela is an asset to your company! She is professional AND friendly and has been very helpful with my account. Excellent job!
June 3, 2021
Google Public Storage Gary McCorkle
Angela provides great customer service and is an asset to your business
June 1, 2021
Google Public Storage Benjamin Mulligan
May 27, 2021
Google Public Storage Candra Cureton
Ms.Aggie was amazing. Her customer service was outstanding. Got me everything I needed and saved me money. Thank you
May 21, 2021
Google Public Storage Emmanuel
Angela was very professional 👍
May 20, 2021
Google Public Storage Domonique Hawkins
Ms. Angela was very helpful with everything! Very sweet and great knowledgeable information that helps a lot!
May 19, 2021
Google Public Storage Marcos Guevara
Great staff ms Angela was so helpful with her co worker love it . Best personally
May 19, 2021
Google Public Storage Nelmyn Castro
Ms Angela help me today find a storage unit and also show it to us ,she’s a very helpful person and so understanding.Love the customer service she and her co worker provided at this facility they help me and my husband so much they took good care of us and help us real quick . They know what they’re doing so professional but so friendly....Thanks Ms Angela 🥰
May 15, 2021
Google Public Storage gary lynn
Because of Suzzanna I give it 5 stars. What a wonderful service she provided. Made my needs a priority. 👍🏽👍🏽👍🏽👍🏽👍🏽
May 14, 2021
Google Public Storage Rj’s Life
David and Angela are very helpful and knowledgeable about storage units . I would definitely rent from this location.
April 30, 2021
Google Public Storage Tim Harrington
I am happy with making my payments at this location with Angela
April 28, 2021
Google Public Storage Michelle Wara
Angela was very kind and professional
April 28, 2021
Google Public Storage Anthony Hunter
Angela was great. Very helpful. Thanks
March 25, 2021
Google Public Storage marie wheeler
The staff here is extremely helpful! David and Angela are super nice!!!!!!
March 25, 2021
Google Public Storage Angela Glenn
Angela was efficient and friendly.
March 5, 2021
Google Public Storage Chrishanda Moore
Angela has given me excellent customer service.
March 5, 2021
Google Public Storage Rodney Hamrick
Mrs Angela gave Awesome service!!!
February 19, 2021
Google Public Storage Derrick Wise
Angela kind, fast and efficient
January 18, 2021
Google Public Storage Kevin Brinson
December 28, 2020
Google Public Storage mattie frederick
I've been with them for 6 years and I got an apartment set to move in on the 7th of December. The rent was due on the first, which you're not late until the 6th which then you would have to pay a late charge. I asked them if I could pay by the day because I wouldn't be late UNTIL THE 6th and they said no which I had to pay $345.00 so they wouldn't lock me out of my storage. THANKS A LOT.... FROM A LOYAL CUSTOMER !!!!
December 8, 2020
Google Public Storage Chris Mcintosh
Deshawndria and staff was very useful. Jaquan was speedy on lock access.
October 16, 2020
Google Public Storage Tony Freeman jr
Today I came in to look at a storage and was greeted by the nicest person Darian he was very helpful in getting me the information I need, I feel confident in purchasing a unit here -tony
October 16, 2020
Google Public Storage Dirty Hippie
Great customer service felt right at home, neat and clean the gentleman at the counter was so nice just great I highly recommend this store 👍🏾
October 2, 2020
Google Public Storage Dubois Beauty
Great customer service. Very attentive to my needs and gave great recommendations. I felt comfortable and safe with relocating my property here!
September 24, 2020
Google Public Storage Renatto Mohamed
September 14, 2020
Google Public Storage Kionna Dockery
David was very helpful and knowledgeable about his job and he explained everything to my understanding.
September 14, 2020
Google Public Storage Orwell was Right
The staff has been amazing. We were able to get great rates on a climate controlled storage unit and have been with them for a while. We are very pleased and plan to be here many more years
July 8, 2020
Google Public Storage Kyle Francis
Came to pay bill Taylor and David were really nice my mask popped on the way in the went the extra mile to get me another one. They were very friendly also
July 8, 2020
Google Public Storage Johnny Taylor
June 11, 2020
Google Public Storage R Epps
Today on my visit . ja’Quan and Deshawyndria was very helpful and had great customer service when i was asking questions .
May 22, 2020
Google Public Storage Julie A Cash
March 29, 2020
Google Public Storage mychal bailey
The customer service is always extraordinary! The associate by the name of Ja’Quan goes above and beyond to help me whenever his help is needed!
March 18, 2020
Google Public Storage Johnny Robinson
March 8, 2020
Google Public Storage E. G.
David at the location is horrible and so is the rest of the staff especially customer service(call center) and the manager of this building. They must be mismanaging money or something because they will Nickel and Dime you to death. We had this storage for over 2 years and it has been nothing but an emotional rollercoaster trying to hold on to what is left of my dead parents. The storage companies know the emotional attachments and memories that people hold in these storages that is why they make you sign a contract that says they can change the price at anytime as long as they provide you with notice. I moved out March 1st and David put it as a March 3 move out, then we were charged the updated price and a full additional month because February happened to be a shorter month so we missed the last day by a day. Still charged the new price even though we clearly moved out because we didn’t agree. You can never get an answer from the manager when you try always having to leave a message. David and whoever else works is never helpful, only giving you corporate answers and not caring one bit about their customers, never offering to contact Manager directly for you, because they knowit will be 10 years before the manager is even going to acknowledge your complaint, if it even gets acknowledged. I have been to other storages that are not as greedy as Public Storage. I recommend using UStor instead of Public Storage, they are a smaller company with less locations but are more affordable and customer friendly. Public Storage is bigger with more locations so their prices are higher and they do not care about individuals. In the beginning they will seem helpful, but once you have basically signed over your soul(contract) you will see their true colors. I would avoid this business at all cost unless you like to go toe to toe with the devil. Happy to be done with them, and I absolutely pray that if you are thinking about using Public Storage that you reconsider, even if you have to travel farther. My sister lost a storage at another location because she was out of town and it was in auction status. Although I had the money they wouldn’t let me pay because I wasn’t on the account, even though all I wanted to do was pay so she wouldn’t lose it. Again Public Storage is the devil and they thrive off people’s misery. Don’t sign over your soul by using Public Storage!!!
February 11, 2020
Google Public Storage Rosibel Garcia Bouchot
See a and David really helped me transition into storage they were very knowledgeable and friendly
February 3, 2020
Google Public Storage Lakeshia Mullins
Service is Awesome.
February 2, 2020
Google Public Storage Trey
David provided excellent customer service!
February 1, 2020
Google Public Storage Jennifer Ann Miller
January 21, 2020
Google Public Storage Ecity Tv
Seena delivered ultimate customer service, very knowledgeable in her products and also had willingness to help! I highly recommend this location!
January 20, 2020
Google Public Storage CleanKing704
David was great gave me great customer service with a smile
January 18, 2020
Google Public Storage Persis Malik
December 31, 2019
Google Public Storage Summer Conner
Very satisfied with the customer service I received from a young lady named Seena. She tried her best to help me in every way possible with all my demanding needs. Very knowledgeable about her site. I would like to say thank you to her and Public Storage.
December 17, 2019
Google Public Storage Linda Sims
My experience at public storage was great David and seena were very helpful
December 3, 2019
Google Public Storage Jacob Turner
Not very happy. With a two month old, my wife, and a friend waiting in the cars at The Reames Rd location, it took almost two hours for me to rent a locker that I reserved one day prior to coming in. That was in July though. Since then the only time I've come in and not stood around waiting as the two employees joked around was today. Seena was the lady working today and she was amazing. I feel as though I haven't been very informed on the policies. I just received an email that informed me on my 6th month being there my rent will be increasing. There's been charges added to my bill that I haven't been informed of until coming to pay the bill. I will definitely be finding a new storage place to keep my stuff.
November 24, 2019
Google Public Storage Frankie Peterson
This post is actually from Tiffany Clark, Seena was such a life saver she was very helpful as well as very knowledgeable with the information about the storage unit. She didn't mind showing all the different sizes of the units that they had so I could see what best fit my needs this, in this stressful process of moving. She made this part of moving very easy we were in and out within 20mins. And came back and started moving our things in the unit. Thank you Seena for your help today.
November 20, 2019
Google Public Storage Tannieh Saydee
David and Seena were absolutely amazing. They were very accommodating and helpful! I will definitely refer family and/or friends- thanks guys!
November 16, 2019
Google Public Storage Nitishia Cornelius
The staff was very informative and friendly.
November 13, 2019
Google Public Storage Luis Alvarado
November 13, 2019
Google Public Storage Chanice Rivers
They are awesome !!! I love them !!!
November 7, 2019
Google Public Storage Danielle Edwards
October 21, 2019
Google Public Storage Joshua Leonard
October 9, 2019
Public Storage Jay Jackson
How late can I access the indoor climate controlled storage units?
October 7, 2019
Google Public Storage Neka Ward
Very nice and respectful.
September 27, 2019
Google Public Storage Life as Nijha
Monique did a wonderful job. She have Great customer service thank you
September 25, 2019
Google Public Storage Teresa Carlton
Great location
September 25, 2019
Google Public Storage Russell Williams
Great store, will refer friends!!
August 26, 2019
Google Public Storage Regina Coleman
August 25, 2019
Google Public Storage DJIBRIL BARRY
Seena is amazing person. Very professional, she was helpful for moving and transfer to a bigger storage.
August 14, 2019
Google Public Storage Brandon Sessoms
Great customer service.
August 9, 2019
Google Public Storage Chris Schur
Customer service is excellent
July 28, 2019
Google Public Storage Janis Middleton
Went in public storage to pay my bill and was greeted by David who was beyond professional and pleasant. Unlike the experience i had at the north tryon location by the woman Hala who was rude and really told me untruths in the hopes of selling a lock. Its unfortunate that David can't be cloned and put it all the public storage locations that i frequent he is truly a breath of fresh air for this location.
July 17, 2019
Google Public Storage Fran Dunbar
Clean and well maintained.
July 10, 2019
Google Public Storage Wes Stirewalt
David really helped me with my questions
July 10, 2019
Google Public Storage Jared Butler
Great property clean and easy to enter
June 30, 2019
Google Public Storage Jon-Matthew Hopkins
I'm a long-time customer of Public Storage and I'm so impressed with the professional staff and service. They've been both helpful & courteous throughout these past few years. Highly recommend!
June 26, 2019
Google Public Storage John DeMarsico
David is extremely helpful
June 26, 2019
Google Public Storage Christina Demarsico
David is always willing to help
June 11, 2019
Google Public Storage Dino Ervin
June 3, 2019
Google Public Storage Veronica Davis
David Smith has very customer service skill please give a raise
May 30, 2019
Google Public Storage Tamara Dial
Tiahna did an excellent job of showing me the property and selling me a unit. She was informative, friendly and kind. It was a great experience and I’m excited to use my new unit.
May 29, 2019
Google Public Storage Adavia Douglas (Ada)
Ms.Tiahna Was Very Helpful Great Service And Great Deals
May 24, 2019
Google Public Storage Danique Services
May 18, 2019
Google Public Storage Taylor
Kita was so very helpful! She took her time and helped us tremendously. Not only was she helpful but she was very polite and kind. If I could give 6 stars I would.
May 17, 2019
Google Public Storage T Holshouser
Very pleasure experience. Great facility. Looking forward to moving in! Thank you, Tiahna
May 17, 2019
Google Public Storage Susan Simmons
She’s very helpful... good excellent service
May 2, 2019
Google Public Storage John I
Great service
April 23, 2019
Google Public Storage Gary James
Great place
April 23, 2019
Google Public Storage dork smork
David is always helpful
April 11, 2019
Google Public Storage Janet Huntley
Awesome and very polite customer service skills and very detailed. Thanks Tiahna!!!
April 8, 2019
Google Public Storage Paige Mayfield
March 22, 2019
Google Public Storage Kyiesha Thomspon
I had the pleasure of working with Seena she was very professional and very knowledgeable on the company information. Can’t find too many employees that are still in training and know their job. She will be a great asset to the company. Keep up the great work and continue to be positive.
March 15, 2019
Google Public Storage Lillian McDonald
Associates Jason and Tiahna we're absolutely Professional from the beginning to the end. I will definitely recommend your facility to others. Jason handled my storage need in such a timely manner and answered any questions that I had. I found out that Tiahna was fairly new, but I could hear her helping another customer. Outstanding Tiahna .Public Storage you have an outstanding team in these two people. I am more than happy and most of all satisfied!!! Thanks guys, Lillian McDonald😀😀😀😀
March 12, 2019
Google Public Storage Shankadoodle Kee
Monique was very helpful! She took me on a tour and asked important questions about what I would be storing to insure I got the perfect space. Also gave me tips on how to protect my belongings. She made the experience quick and to the point. Who’s was needed with my hectic schedule.
March 6, 2019
Google Public Storage Fetish Boutique
Great experience David!
March 6, 2019
Google Public Storage Tamacia Sawyer
I was very pleased with David on this evening. I made a reservation through customer service 15 mins before they stopped accepting reservations. When I arrived at the location it was 7 mins after the deadline. I was not aware of the cut off time. David explained it to me and then went above and beyond to make sure I was able to get my unit. I needed it urgently due to having a prearranged pick up for furniture that I could not change. I am very pleased and happy with him and the company. Thank you so much!!!
February 16, 2019
Google Public Storage E Burns
Updated Review: what I believed to be and was told would be a locked in rate was not. After 6 months rent increases by roughly $30. I contacted the facility and was told, it’ll continue to increase once per year after this at a rate between 10 - 15%. The initial increase was nearly 50%. NOT FOR LONG TERM NEEDS!!! Oh and the increase notice was sent by email a few days before the change went into effect. Initial Review: Nathanl is a calming force. Somehow, even after receiving two confirmation emails and a follow-up call for an outdoor/drive up unit, when I arrived the computer showed an indoor unit with no available drive-up options. I had just flown in from Houston after a long night of packing and was angered by the company’s incompetence. However, Nathanl remained professional and made sure to not escalate the situation. I ended up with a unit close to the area I requested. Check-in was fast. If it were not for his demeanor and professionalism, I would have gone elsewhere. Note, the online pricing does not include the mandatory insurance.
February 12, 2019
Google Public Storage Anthony Lewis
Nate did a great job got me and out quick
February 12, 2019
Google Public Storage Men Of Destiny
February 8, 2019
Google Public Storage Mary Ann Kimble
Monique was helpful and made my experienced painless!! Thanks again!!
February 8, 2019
Google Public Storage Kelaine Cooper
Thank you Monique she did a fantastic job
January 25, 2019
Google Public Storage Young Black
Monique did a wonderful job best service in along time
January 23, 2019
Google Public Storage Megan Wynn
Thanks nathanl for your help with my lock cut an quick responce!
January 21, 2019
Google Public Storage Travis Clark
Nate was really helpful. Went above and beyond to make my experience with public storage on Reames Rd. a success!!! Ask for Nate you’ll be pleased.
January 17, 2019
Google Public Storage Aedyn and stori SHOW
Very helpful!
December 20, 2018
Google Public Storage Shanay Lowery
NATE WAS GREAT VERY HELPFUL!!!!!
December 12, 2018
Google Public Storage ya boii
Good
December 7, 2018
Google Public Storage Monica R
Nate was excellent! He was very patient and kind, I ended up looking at multiple units before deciding on the right one. He talked to me about the multiple options, helping to make that decision easier. The facility is clean and in a safe area. I have never had a problem here and will continue to rent here till it is no longer needed.
November 17, 2018
Google Public Storage Dee Jordan
False advertising
November 9, 2018
Google Public Storage Twila H
Monique did a great job was able to send me to the right location that works better for me thank you
October 12, 2018
Public Storage Keesha Walls
The lady at the desk today Monique was very helpful with me. She had so much pactience. Costumer service was the best. She need to be there everyday. I don’t even have storage unit there my mom do and I was making her payment.
October 12, 2018
Google Public Storage Keesha Walls
The lady at the desk today Monique was very helpful with me. She had so much pactience. Costumer service was the best. She need to be there everyday. I don’t even have storage unit there my mom do and I was making her payment.
October 12, 2018
Google Public Storage Corey Williams
Anytime Monique handles my payment its smooth, quick and polite.
October 6, 2018
Google Public Storage colette darby
Nathaniel made this process seamless.
September 15, 2018
Google Public Storage philip goines
September 3, 2018
Google Public Storage Finece Hames
David you were A-1, thank you for the excellent customer care I received.
September 1, 2018
Google Public Storage Judith Paulino
Very great customer service David is very detailed works with the client to get the best fit for the service the office is great!!!!!!
August 26, 2018
Google Public Storage Jacob Boger
August 17, 2018
Google Public Storage D Hart
Monique did an excellent job great service
August 16, 2018
Google Public Storage Grady Stanford
It is very easy to use
August 8, 2018
Google Public Storage Sophie C.
Nate was very thorough and helpful getting me all squared away. The process was quick and easy with no hassles!
July 30, 2018
Google Public Storage Vic Wall
Great service. Nathan was very professional and gave great customer service. I would recommend him to anyone.
July 13, 2018
Google Public Storage Dee Davis
Nathan gave me the best customer service!!! [email protected]
July 12, 2018
Google Public Storage Latoriea Edwards
Worked with Nathanl for storage rates. Helpful and informative. Great customer service.
July 12, 2018
Google Public Storage Danielle Jordan
This location, hands down is the best. Nathanl was so professional and willing to help, not to mention able to lighten an already stressful situation. I would definitely recommend this location to everyone and make sure you ask for Nathanl!
June 29, 2018
Google Public Storage jeric mclean
Great customer service!
June 29, 2018
Google Public Storage Emani Howard
This is a great place for storage never had any problems ive had storage with them for 1yr now . They greet you with so much energy and excitement !! Best place to keep your things safe.
June 12, 2018
Google Public Storage DaQuan McNeill
June 6, 2018
Google Public Storage Lucretia Thompson
Mr. David was so awesome with helping me with my storage unit. Thank you very much for. Mr. David .
May 21, 2018
Google Public Storage Monique Saunders
May 5, 2018
Google Public Storage Treasure Saunders
May 2, 2018
Google Public Storage Brittany Brown
David did a awesome job showing me the ropes. He did well at informing of what I needed to know. Overall, I had an awesome experience.
April 25, 2018
Google Public Storage Liz Mahon
David Was Awesome... He walked me to my storage... Showed me how to work my keys and lock.... Explained to me all the details and everything i needed to know.... He made my experience a great one and has excellent Customer service!!!! Thank You so much David!!! And i will refer people to your store....
March 23, 2018
Google Public Storage Colin
They had the cheapest climate controlled storage in Charlotte at the time. I got my indoor unit for $34. However, there are some catches. You are REQUIRED to have heir insurance for your unit. A minimum of $11 a month. Keep that in mind.
March 19, 2018
Google Public Storage Allison James
Very efficient and friendly staff. Needs new and extra carts for loading/off-loading but facility is clean and well maintained
March 18, 2018
Google Public Storage Rhonda Shy
March 8, 2018
Google Public Storage Brittaney Newell
Alex was very nice and made the rental really easy!!! She answered all of my questions and provided all necessary information to access my unit. I recommend them to everyone!
March 6, 2018
Google Public Storage Alx Galante
March 3, 2018
Google Public Storage 54 PhillyCheese
Brie & Aaron.. Brilliant & efficient!!
February 12, 2018
Public Storage Daryl Wright
What time can you go to your storage
February 6, 2018
Google Public Storage Jonathan Henderson
David was great. Got a storage
February 6, 2018
Google Public Storage marie mcclamb lee
Rented at storage David was fantastic he was very helpful and informative
January 25, 2018
Google Public Storage Victor Sherwood-Saul
January 3, 2018
Google Public Storage Carol Aaron
David excuted excellent service and was very helpful we will recommend other people
January 3, 2018
Google Public Storage NoLove Lost
Professional staff, this facility is rather large as it has 3 floors. I was a little scared one day and asked if a staff member would accompany me to my unit. Without hesitation a male employee volunteered. Not only was I escorted, but he waited for me to gather my few things. Thank you!! I would definitely recommend this PS!!
December 14, 2017
Google Public Storage Gary Norris
Been there for 4yrs, no problems, just down graded to smaller size easy
December 6, 2017
Google Public Storage Angelina Breeden-Smith
I frequently use this storage facility when I am in need of extra storage space. David who is usually there helps me with my rental and makes everything simple and easy. If you are in need of extra space and you rent here I encourage you to seek out David. He will make your day.
November 25, 2017
Google Public Storage Yerzhan Shynybekov
November 12, 2017
Google Public Storage Veronica Taylor
David is exceptional he was professional extremely knowledgable and very helpful he represents public storage to it s best
November 12, 2017
Google Public Storage Ciera Williams
Great Customer Service Thank you David for being so helpful thank you for everything
November 11, 2017
Google Public Storage Jamie Rowsell
Great team and easy check in
November 11, 2017
Google Public Storage Dayna Gralla
The staff are awesome. Super helpful and made us feel extremely welcome and comfortable. They explained everything so we understood what we were getting into. Overall great experience, not to mention they have some great humor! Thanks guys !
October 9, 2017
Google Public Storage H Phillips
Excellent customer service. David was very helpful. Highly recommended.
October 1, 2017
Google Public Storage Jose Morales
David was very helpful and got me the unit i needed and what i needed to protect my belongings he was very nice also
September 15, 2017
Google Public Storage Gina D
Aaron at Public Storage offered top notch customer service! Anyone I know who asks where they can store there belongs I will most definitely refer them to any Public Storage especially the one that I just visited. Thank you again for having such great customer service. companies need great people like you. :)
September 11, 2017
Google Public Storage andrew Breeden
Great customer service in a timely manner. Never have issues with them. David Smith usually handles my business and does a great job I recommend public storage to anyone
August 28, 2017
Google Public Storage Kiana Thomas
I had a storage unit at this location in 2013. The storage unit was clean and affordable. I now have a unit that I've had since June 2017 at the same location because of previous customer satisfaction. I hate this storage unit. The people on these reviews saying the storage unit is clean at all time are simply lying and I don't know why. The location is ALWAYS dirty on the inside and out. I've seen roaches here, it's trash everywhere, the carts for moving stuff are broken and there are only 4 for a 3 floor building. I pay $135 a month for a decent size unit but the cons outweigh the size. It's costly and it's supposed to be temperature controlled on the inside, yet it's hot every time I go to the unit. I decided to rent a garage at my apartment complex for $40 less, it's way cleaner and more convenient. I would definitely research other options before going here. If you don't believe me, please go do a tour of this location before signing anything.
August 15, 2017
Google Public Storage Walter T.
I was helped by deja and Teresa. They did a WONDERFUL job facilitating answers to all of my questions. They even laughed at my jokes.
August 14, 2017
Google Public Storage Colee Henderson
David wad extremely helpful.
August 11, 2017
Google Public Storage Jacqueline LeGette
August 9, 2017
Google Public Storage Daliana De Gracia
July 18, 2017
Google Public Storage TDF
The condition of the property is 4.5 stars, however the associate, " Jason", who assisted me, is a total jerk! Having only occupied my unit for less than two days, I noticed the florancent bulbs above my unit were blown on the day of move in. I brought it to Jason's attention the following day, only for him to tell me in an very rude, condescending and antagonizing tone that the bulbs "WILL NOT" be replaced, and that the situation would not be retified. He proceeded to tell me that I would have to depend on the neighboring storage unit, bulbs, for light. As you can imagine the situation started to exculate, as I became very irritable to know avail. Nevertheless, I plan to contact corporate on the very next business day. Stay tuned, as I will follow up with the outcome and conclusion of my call to corporate. Hopefully moving forward, Jason will read this review, acknowledging his short comings, and make an honest effort to show respect and more kindness to those of the black persuasion. Well, here's my update. It's been two weeks since I posted my experience. I talk with the district manager regarding my experience and concern. He basically smirked at the idea that his loyal employee Jason, could carry on in such an unprofessional manner, with a racist undertone. Nevertheless, he gave me a general ideal of when the light fixture would be replaced. He offered an apology that was far from sincere, on behalf of Jason condescending disposition towards me. Moreover, the light fixture still hasn't been replaced. As Jason stated in the beginning, it's not something that Public Storage deem as a priority, as there hasn't been a follow up regarding the matter, from the district manager. "BLACK PEOPLE PARTICULARLY, BEWARE... THIS LOCATION DOESN'T RECOGNIZE YOU AS A EQUAL TO OTHER CUSTOMERS. Last note: I moved out at t end of my first month, as it was obvious, the district manager lied, telling me only that which he thought I wanted to hear. NO, they never fix the light nor did they accommodated me by offering me a unit that provided lighting.
July 8, 2017
Google Public Storage Rhonda McCollough
David and Keisha were awesome!
June 20, 2017
Google Public Storage Nate Cornwell
David and Keisha were great help
June 20, 2017
Google Public Storage Gladys Morris
David and Keisha. Was very professional and easy. 5 star service professional. Pr
June 12, 2017
Google Public Storage Quanisha Singletary (Jelly)
May 3, 2017
Google Public Storage Latavia Godwin
OVERPRICED! They go up on their rental rates 1-2 times a year.
May 2, 2017
Google Public Storage Charliese Maxwell
David was extremely helpful in every aspect of my moving and storage process. David and Keisha always have smiling faces and are kind and friendly. Their performances are commendable. Sincerely, Charliese Maxwell
May 1, 2017
Google Public Storage Olondria Jenkins
April 10, 2017
Google Public Storage Dem Boys Greet
Had a great experience. Service was excellent!!
April 5, 2017
Google Public Storage Evan Hager
April 4, 2017
Google Public Storage Azhia Reinhardt
David and Jason very helpful! I even left my paperwork in the building with ALL my information and they actually found it and kept it safe so no one could steal information. Very protected of your belongings.
April 4, 2017
Google Public Storage Varnell Belton
March 19, 2017
Google Public Storage J P
Good staff
March 18, 2017
Google Public Storage Walid Muhammad
Good clean facility, my wife feels safe here. A bit pricey compared to the competition. Manager was very nice & thorough, and did a great job explaining each of the rental options.
March 15, 2017
Google Public Storage PTah EGune
Efficient and clean
March 5, 2017
Google Public Storage Danielle Gaines
David was very helpful and very informative excellent customer service.
March 4, 2017
Google Public Storage Nicole Carter
Absolutely amazing!!!!! David was the best.. Great customer service, great professionalism, friendly and knowledgeable!! The facility was clean and organized.. We are very satisfied and glad we chose Public Storage... You Rock!!! Nicole
March 4, 2017
Google Public Storage Ink-Town Productions
March 4, 2017
Google Public Storage Richgyrl Gray
Awesome Customer service and would highly recommend David he got me in and out.
February 25, 2017
Google Public Storage natasha neal
Reasonable
February 17, 2017
Google Public Storage Bianca Phathom
Jason is amazing! He was so helpful and courteous, Public Storage has got my business. Thank you Jason!
February 3, 2017
Google Public Storage Cassandra Hughes
Oustanding customer service 🤓
January 29, 2017
Google Public Storage Gaylan Wright
24hr access and everything is on a paved surface also the spaces are clear
January 23, 2017
Google Public Storage Lisette Pena
David is so amazing, he goes over and beyond to provide exceptional service. If you're thinking of where to go for storage 100% this is the place you want to go!
December 20, 2016
Google Public Storage Suncererae Smith
Monique gave excellent service while helping me choose a storage unit. Thank you!
December 5, 2016
Google Public Storage Jessica carr
David is the best associate y'all have here by far. Thanks David
December 4, 2016
Google Public Storage Jermaine Mathers
Great customer service but that guy is overworked.. I see him every time I go there he keeps a smile on his face and will go out his way to help I do not have a unit there but I buy boxes even when it's busy he keep his cool and shows excellent customer service
December 3, 2016
Google Public Storage Ella Blakeney
Came in saw David helped me with my payment he is always so sweet I get excellent customer service everyone is really nice and professional 5 stars
November 30, 2016
Google Public Storage Jaye James
David was nice and helpful he also he was very proper and had excellent customer service the property was nice and clean compared to other sites it was well lit and even when it's busy he keeps his composure. Overall 5stars
November 2, 2016
Google Public Storage Christopher Smith
Came in to buy some bubble wrap the other day David opened the door with a smile on his face had great customer service and knew what he was talking about he was very busy but he still gave his undivided attention I would recommend this public storage it was also nice to see a new face
November 1, 2016
Google Public Storage Ndpendent Michelle
Teresa was very helpful. She explained a lot to me in helping me decide the size storage I needed... She was calm in answering all my important questions and took time in showing me the different size units...
October 5, 2016
Google Public Storage Parissi El
I love the Reames Rd location. It's nice and inviting. The North Tryon location is where my items are stored. The lady there is a great help! I can't complain about her. I do have a complaint on the rates overall. They offer good rates to bate you in, and go up on rates as the months go by. They will not stop going up on rates, until you get your items out of there. They don't tell you there are insurance rates that are not included with the rates they quote, or at least they didn't advise me.
September 3, 2016
Google Public Storage Christie Lawrence
Monique Dalton did great job she provided great service jason was also great
September 3, 2016
Google Public Storage Dorothy Lane
Monique dalton did a great job the whole staff is great at this location
September 1, 2016
Google Public Storage Tremel Toliver
The new hires are great Monique dalton Jason and Phillis thank you so much
September 1, 2016
Google Public Storage Marvin Glenn Jr
Monique and Phyllis and Jason did great job
August 20, 2016
Google Public Storage Cindy Hunter
I always come to this location because it is clean and convenient. Jason & Kody are awesome dudes!!
August 4, 2016
Google Public Storage George Allen
Jason is the Best!
August 4, 2016
Google Public Storage Delores Ballew
I recommend this location for self storage. Jason is very friendly and knowledgable. This place is very clean and the staff goes above and beyond to help with your needs.
August 4, 2016
Google Public Storage James (Tofu Panda)
They raise monthly rates 2x a year with a couple weeks notice before the rent is due. And even when you vacate your unit the by the 30/31st of the month they send you a bill of $7.03 on the 3rd of new month even if you inform them in person when paying last rent in cash. Go to uhaul rates are lower and in fine print they say a proper 3-4 weeks of rental increase notice.
July 6, 2016
Google Public Storage slim shady
Jason and David are they best at what they do won't rent any where else
July 6, 2016
Google Public Storage Rochelle Maignan
Jason was awesome and the transaction was smooth and easy. The facility is clean and seems to be very secure. Happy customer!
July 6, 2016
Google Public Storage Treadaway& Sons
Jason is a very friend manager and very nice. He help me find the best unit for the best price and fast just sorry it was not a this location
June 7, 2016
Google Public Storage Wanda Mcnair
Jason was super nice took care of me
June 2, 2016
Google Public Storage Melanie Reynolds
I would like to give a big shout out to Tiffany who was so helpful to me on yesterday. Her customer service skills are excellent. A smile and a kind word go a long way. Keep up the good work.
May 24, 2016
Google Public Storage Edwin Arce, Jr.
Very nice location. Jason is the one to see when you come in, as he is very friendly and helpful. I highly recommend this location.
May 13, 2016
Google Public Storage Angela Macmurphy
Jason was very helpful, knowledgeable and pleasure to work with.
May 7, 2016
Google Public Storage Sharon Rutherford
Jason, the property manager was awesome! He was very patient with me, as I had many questions. The facility was super clean and well kept. I've used PS before, but never received the same level of customer service as I did today, nor was the facility as clean and safe-looking. I'll definitely recommend this location to others. 😀
April 9, 2016
Google Public Storage Maurice Keels
Diana was a great help.
April 7, 2016
Google Public Storage Katherine Talbert
Diana was a great help!
April 7, 2016
Google Public Storage Ky s
Diana was great
April 1, 2016
Google Public Storage Ashley Jordan
very friendly customer service! Brittany was able to help me and answer all my questions. I will continue to come to this public storage when ever I need to rent a space.
March 1, 2016
Google Public Storage james aiden
Jason the manager was nice and helped me find exactly what i needed. He was very helpful.
March 1, 2016
Google Public Storage mckayla keegan
great customer service. very clean facility
March 1, 2016
Google Public Storage Roger Haggerty
The staff were very nice and helped me find the right storage size for me. The lobby was also very clean and organized
February 6, 2016
Google Public Storage Marcus Setzer
Great service , great timing . Jason and Elliot made my visit smooth and worry free. Thanks for the great service guys !!
February 6, 2016
Google Public Storage Miranda Beatty
The staff provided me with the best "first-time" storage experience. They took their time to get the information needed to help me decide which size unit to rent, explained everything in detail, and answered all of my questions.
February 4, 2016
Google Public Storage Janeia P
Jason and Kody's customer service was awesome!! Definitely would use this place again!!
February 3, 2016
Google Public Storage Tiffany Woods
Kody & Jason were great helping us get things squared away
February 3, 2016
Google Public Storage DWA Consulting
Kody and Reid were awesome... Both were professional and nice and was able to provide me with all the info i needed in a timely fashion.
January 11, 2016
Google Public Storage Bethany “B” Howard
Great service by Jason
January 9, 2016
Google Public Storage Diane Robertson
Jason was awesome best manners I have seen this year
January 4, 2016
Google Public Storage Heather Halterman
Jason was very helpful and knowledgable. During a very stressful time, moving over the December holidays, his demeanor helped alleviate some of the stress with the ease of renting a unit.
January 2, 2016
Google Public Storage Kayleigh Mclean
Jason and tyler gave great service!
December 13, 2015
Google Public Storage minnie brockington
Jason was GREAT customer service was spectacular he provided details of my different options and prices.
December 12, 2015
Google Public Storage Carolyn Kelly
Great service. They explain everything clearly. Jason and Tyler are really great workers.
December 10, 2015
Google Public Storage DRDEF7
November 20, 2015
Google Public Storage Annette Russell
I had a great experience with Jason today.
November 10, 2015
Google Public Storage Pam Belk
I went an spoke with jason about prices, he was absolutely awesome. He was very knowledgeable about everything an didn't pressure me to rent like the other places I've been. I will definitely be back to rent.
November 5, 2015
Google Public Storage Kionna Dockery
The service was nothing short of amazing david helped me and was very knowledgeable about all the moving supplies and jason was very nice and friendly they made me feel alot better about the awful pain of moving I highly recommend this public storage 5 stars
November 5, 2015
Google Public Storage Deatra Thomas
Jason has great customer service and love this facility
November 5, 2015
Google Public Storage Tim Z. Anderson
They offer great customer service and they have great employees. They really care about their customers. Jason was really helpful.
October 13, 2015
Google Public Storage Olandas “DjTruzz” Truesdale
Jason is the best. Love this place! Highly recommend.
October 9, 2015
Google Public Storage Ellie G
The service here was amazing! William, one of the reps was so helpful and pleasant and great about answering questions and making sure to go over safety and security aspects. He made me feel comfortable and I know I made the right decision storing my things here. I can't say enough good things about him! Thank you! ! !
October 9, 2015
Google Public Storage Bianca Mcillwaine
Tyler and Jason where very very helpful and have very good customer service skills
October 6, 2015
Google Public Storage Anthony Belin
Jason was awesome very polite I will continue to do business here
October 1, 2015
Google Public Storage Lauren Davis
Great service
September 4, 2015
Google Public Storage robert sparrow
Great service
September 2, 2015
Google Public Storage Melissa Riley
Looking to move and needed information, Jason helped me with everything! Thank you, I will definitely be back!
September 2, 2015
Google Public Storage Lauren Crews
I came in to research prices for a storage unit and Jason was beyond helpful. He was more than willing to answer all of my questions and I didn't feel pressured at all. The employees were very welcoming and I will definitely be recommending this location to family and friends.
August 29, 2015
Google Public Storage LaBarbara Brown
Sarah was excellent and very engaging. She was patient and courteous, would recommend her and Public Storage to all my friends.
August 7, 2015
Google Public Storage Delia Wallace
Willie has great customer service skills. I will without a doubt refer family and friends to this Public Storage.
August 5, 2015
Google Public Storage carrie boyd
Went in to get some boxes, and Jason Clodfelter was a great help to me.
August 3, 2015
Google Public Storage Anna Medlin
I came in to buy some boxes Jason was great helped me with my packing needs
August 3, 2015
Google Public Storage Sam Ackerman
Jason was awesome help me out with my move!
August 2, 2015
Google Public Storage richard sherrill
July 8, 2015
Google Public Storage Colleen Lauter
Great service provided by Jason. Highly recommend
July 6, 2015
Google Public Storage Brandie Hall
The gentleman that worked at this location was very nice and helpful with assisting me purchase a storage unit. The storage unit was very clean with a safe environment. I will be recommending them to my friends and family members.
July 3, 2015
Google Public Storage Jerry Arthurs
Great site and location.
July 2, 2015
Google Public Storage amanda TURNER
I went into Public Storage at Reames Road.....Best service EVER. The manager Jason was super nice and he told me what to do step by step.He was really friendly. Its hard to find a place like that with such nice managers and workers. There was a woman in there cussing him and he stayed smiling the whole time. I love this site!!
June 27, 2015
Google Public Storage Anustasia James
Sarah was awesome!!! She was very helpful and gave me a great deal on a special
June 17, 2015
Google Public Storage Jenell Stradford
Tiffany was a great help walking me through the process of selecting a storage unit and the security of the property. I was very happy with my choice in Public Storage.
June 5, 2015
Google Public Storage Tea Tee
This location is superb. Tiffany was very professional and knowledgeable about which unit would best fit my storage needs. I asked tons of questions and she answered them all. Clean facility; easy to use. Jason was also present and both he and a guy that he was training asked me if I had any questions after they greeted me. Highly recommeded!
June 3, 2015
Google Public Storage jahar austin
Tiffany did an awesome job getting me set up. I'd highly recommend using this storage facility...
June 1, 2015
Google Public Storage Amber Finney
Very friendly and informative best customer service
May 18, 2015
Google Public Storage Affordable Habitz
Great Customer Service! I showed up bright and early last week. I can admit that I wasn't exactly cheerful. I met Jason who was all smiles and sooooo informative! He turned my mood around and got me taken care of much faster than I imagined. I will definitely be referring my friends and family to this location!
May 17, 2015
Google Public Storage Tawana Richburg
Hala was very nice. Very good customer service!
May 11, 2015
Google Public Storage Sharon Redfearn
Hala. Wonderful service you did a great job thanks for everything
May 4, 2015
Google Public Storage Anthony Black
Hannah made this a quick and easy experience. She helped me pick the correct size, and made sure that the unit fit all my needs. Great customer service and very friendly. Will recommend public storage to all my family and friends.
April 14, 2015
Google Public Storage Breonna Smith
I came in with my boyfriend to gather some information on prices for my move in may and Jason was so incredibly helpful. He showed me a lost of prices and printed out a list of promotions y'all have and got me the size boxes I needed. I was completely lost but he sure got me straight on what I needed. definitely coming back when I'm ready to move.
April 6, 2015
Google Public Storage Edward Adams
Went in the other day and automatically felt the positive vibes from Hannah and Jason I just needed some boxes and they both ensured that i got everything I would need to move. They both then helped me out to my car and load the car up. Both was very friendly if I ever need anything for moving i will defiantly go back their to get what i need.
April 3, 2015
Google Public Storage Grayskull Prime
Came in to get boxes and Hannah and Jason were very helpful. I will be back for more.
March 18, 2015
Google Public Storage J. Wilson
Jason is one of the most helpful employees i have ever encountered and because of him i will refer all of my friends and family to public storage. he explained everything thoroughly, and made me feel great about keeping my stuff here. it's one less thing to worry about when you're moving to a new state. thanks again for everything!
March 17, 2015
Google Public Storage Josabeth Santana
Excellent customer service from Hala & Jason!
March 16, 2015
Google Public Storage Anthony Pozega
Walked in and was greeted very kindly by Jason and Kara. They were such a big help. Showed me around the property and answered all my questions. I was very pleased and I will recommend Public Storage to anyone who needs storage.
March 16, 2015
Google Public Storage Kenya Ardrey
March 12, 2015
Google Public Storage Michelle Hill
great customer service
February 15, 2015
Google Public Storage Liv Jones
Mr D'Andre was very helpful in us choosing and purchasing a unit. He has very pleasant personal and enjoyable too talk with.
February 7, 2015
Google Public Storage Stephanie Darden
Dandre was very helpful with me today!
January 6, 2015
Google Public Storage Mirandan McCullough
Great Customer Service... Great Prices
January 6, 2015
Google Public Storage JESSIE FOBBS
my experience with Kelsey and Teresa was great. They were very knowledgeable and professional. Great customer service!
January 5, 2015
Google Public Storage Austin McBride
I highly recommend this place for storage. Teresa provided me with the greatest customer service, answered all my questions and even told me the best way to keep my items protected while I have them in storage. It would be nice to get that kind of service everywhere I go!
January 2, 2015
Google Public Storage Joe W.
My first time storing my personal property and I couldn't have picked a better one! I have had my things onsite for a while and never had to worry about them once. The unit and facility are very clean! I was not happy about the rate increase, but the price is still stable/reasonable.
December 27, 2014
Google Public Storage Joseph Fagnand
What else is there to say? Teresa and Morgan are 5 star in everyway.
December 21, 2014
Google Public Storage April Boags
D'Andre was exceptionally helpful. he knew the product and help us make the right decision. his sales techniques are superb. we walked the property and he was able to explain every aspect of the rental contract. I am very pleased and will highly recommend this facility. his customer service receives a 5 star.kuddos.
December 13, 2014
Google Public Storage Kay Dee
5 stars for Teresa she was very helpful and friendly!
December 13, 2014
Google Public Storage Telesha Chaneyfield
I have had the greatest experience storing with public storage this location was convenient and clean my unit is climate control and the manager Teresa is very nice she made my experience so much easier I am grateful for outstanding customer service with public storage.
December 12, 2014
Google Public Storage Jerry Springs
Deandre and teresa are an outstanding team I recommend let them servie you.
December 10, 2014
Google Public Storage George Mitchell
wonderful experience! Teresa was the best. Outstanding service
December 8, 2014
Google Public Storage cam eron
dandre was very efficient and nice. I was in a rush and he got me in and out quickly. The facility was very clean and secure.
November 16, 2014
Google Public Storage Tamara Sturdivant
Clean facility Easy and fast service Best to reserve on line Employee Morgan was courteous and professional Great place Would recommend it to anyone
November 6, 2014
Google Public Storage Isaac Lowery
Teresa was such a great help and she took the time to show me how to access my account online. Public Storage needs more employees like Teresa. Thank you.
November 4, 2014
Google Public Storage Ebony Wiggins
Great service + Great rates = Happy Customer!!! Teresa was awesome! Within minutes of reserving a unit online I received a confirmation call from her. Went in the next day and she was fluent with the process, double checked the rates and had me ready to go in no time.
November 4, 2014
Google Public Storage Lori Scott
Teresa was awesome. She helped me find a storage unit that met my needs & she was very professional. Thanks Teresa!
November 1, 2014
Google Public Storage Brad Glanovsky
I came in checking on prices and different storages units and the help from morgan was fantastic very uplifting and made my experience very enjoyable.
November 1, 2014
Google Public Storage anthony blackmon
Teresa and Morgan were very professional and knowledgeable. I would highly recommend anyone needing storage to come see these lovely ladies at the Reames Rd location.
November 1, 2014
Google Public Storage John McAllister
Morgan, Teresa are excellent with their public relations
October 21, 2014
Google Public Storage BC Perry
Teresa and Terri were more than helpful and really made me appreciate the fact that I came to the Reames Rd location. I would recommend the store and the experience to anyone looking for a storage unit.
October 11, 2014
Google Public Storage Michelle Huntley
Deja was awesome she went above and beyond.
October 4, 2014
Google Public Storage Amanda Cooke
I have used Public Storage over the past 4 Years & I love the quality of service that they give each & every time. Keisha & Teresa rock! Awesome employees representing!
October 1, 2014
Google Public Storage Angel Adams
Teresa was awesome in helping me pick out my storage unit! We are relocating to the Charlotte area from the Raleigh -Durham area and she helped us out tremendously! The storage facility itself is very nice and functional for all of our storage needs! They've also upgraded from when I used public storage a few yrs ago! Thanks Teresa and Public Storage!
October 1, 2014
Google Public Storage Flora Boston
public storage on Reames is atawesome and Teresa is awesome she is the best you guys can ever have
September 18, 2014
Google Public Storage Sena Pereira
I love this location because of Teresa Clodfelter. I always feel like I am seeing a good friend when I stop by. She is personable and professional..not something you see in public service anymore. I have recommended this store to several of my friends who are looking for a storage facility. I have enjoyed having my unit here and appreciate the personal service I always receive.
August 15, 2014
Google Public Storage Culture W
Teresa is great. She provided me with excellent service. Highly recommended this location. Teresa will take excellent care if you!
August 13, 2014
Google Public Storage Denada Jackson
Love this location. Teresa is always very friendly and patient with us. I love the drive up loading dock and the facility is very clean!
July 4, 2014
Google Public Storage LaDonna Wright
We had a great experience. Teresa was very helpful since it was our first time dealing with an storage facility. I would recommend this facility to others.
July 3, 2014
Google Public Storage Kevin Cook
Teresa exceeded my expectations. And was very knowledgeable about the business.
June 27, 2014
Google Public Storage yeletta whitaker
I had an excellent experience...awesome customer service...Keisha and Teresa were great... professional, friendly and knowledgeable!!
June 11, 2014
Google Public Storage Ken Kelly
Excellent experience and service at Public. Storage Teresa and Ashley gave excellent customer service and handled my issues immediately.
May 31, 2014
Google Public Storage Eddie Netzloff
Faustina and Teresa take care of customers in a very professional manner. DM Melinda also does and equal job of doing same while also leading her team. One suggestion: answer phone calls personally vs. having them auto answered and putting folks on hold. I called in this morning while on my way to reserve unit to let you guys know I was running 5-10 minutes behind scheduled meeting time window, but actually got to the location before ever getting off auto- hold.
May 26, 2014
Google Public Storage Brazil Chambers
Teresa has done a wonderful job with assisting me.
May 16, 2014
Google Public Storage Tom Polak
Great, efficient and well priced. Teresa was very helpful an informative.
May 16, 2014
Google Public Storage Steve Barnes
I love public storage on Reames Road ! I have really had a great experience since you'll took over. Special thanks goes to Teresa the store manager. She has truly been helpful in every way. I look forward to coming in every month to pay my bill. In fact I always come in to pay it instead of paying it over the phone because I she always has a way of making u feel welcome. Great job Public Storage! Hats off to Teresa!
May 15, 2014
Google Public Storage Stefan Schropp
Teresa was great
May 13, 2014
Google Public Storage Myra Harrold
They very customer's friendly. Teresa us a big help,she answered all my questions.
May 6, 2014
Google Public Storage Jeremy Peake
Great staff and great location Teresa was very friendly. Highly recommend
April 28, 2014
Google Public Storage Lucas Freeman
I was given fast and very helpful service by Teresa. The while process was smooth and easy.
April 27, 2014
Google Public Storage Dorothy Gray
Teresa was very helpful to me in finding the right storage room for my needs.
April 26, 2014
Google Public Storage Andrea Moore
I was very pleased how Ms.Teresa provided me with excellent customer care..very informative also knowledgable
April 16, 2014
Google Public Storage Todd
April 8, 2014
Google Public Storage sharon barker
Teresa was a great help! Very knowable and friendly
March 31, 2014
Google Public Storage Stephanie Robinson
Angelica was very professional and was very knowledgeable about the units I learned a lot about how to store I will definitely recommend this location.
March 28, 2014
Google Public Storage Alicia Vaighn
Teresa after a long day & last min run to place some items n storage my experience was great! Service was polite & fast thanks Teresa
March 28, 2014
Google Public Storage Shellenese Murray
Had very excellent service store manger teresa was very helpful and customer service ready!
March 21, 2014
Google Public Storage Aretha Burwell
Teresa was very helpful in assisting me today. Thank you for the wonderful service.
March 20, 2014
Google Public Storage Tiffany Seay
Teresa was so helpful!!great personality
March 12, 2014
Google Public Storage Elizabeth Colleran
Angelica was a Godsend. She is without a doubt the most committed employee of a retail establishment that I have ever seen. She was friendly, helpful, and very understanding. The transaction was the smoothest one I have ever experience when renting a storage unit and it was a delight to conduct business with such a wonderful person.
March 11, 2014
Google Public Storage Sophia President (The Mixtress Maven)
I received very courteous service from Teresa. She seemed very knowledgeable and efficient.
March 8, 2014
Google Public Storage Steven Butler
Teresa made my storage experience a good one
March 6, 2014
Google Public Storage Jeffrey Thompson
Teresa, the manager, and Jessica provided excellent customer service. I was able to pay fees with NO wait time. Also, upon arrival at 0930 hours, the doors/business opened promptly. Thank you both.
March 1, 2014
Google Public Storage Tiffany Matthews
I had great customer today @ public storage by Reneisha!!
March 1, 2014
Google Public Storage iwritelight
Great job. Clear communication.
February 28, 2014
Google Public Storage Nicholle Grier
I went to this location of public storage and received the most Amazing customer service from Reneisha she was very thorough and helpful glad we chose Public Storage I highly recommend them. .
February 28, 2014
Google Public Storage Nicole Smith
Teresa was very friendly and provided excellent customer service. She explained everything to me and answered all questions that i had. I would recommend this location!
February 28, 2014
Google Public Storage Y Reid
Renisha provided GREAT service to my and my child....come check her out!!!!
February 27, 2014
Google Public Storage Marie MLP
We had a great experience. We used Public Storage in the past and we always had great services. This location is very convenient and well managed. Angelica was the agent that assisted us. She was extremely helpful and informative about the policies and everything we needed to know. I would recommend this location.
February 27, 2014
Google Public Storage Dunked'N Suga
Today I had a wonderful time at this location with Angelica! She was so very informative.. there wasn't one question I asked that she couldn't answer.... her work ethic is on point!... great interpersonal skills... keep up the good work!
February 25, 2014
Google Public Storage judy Chambers
I had a wonderful experience with public storage. Angelica is the best.
February 24, 2014
Google Public Storage Nancy Garland
We had a wonderful experience at the Public Storage on Reames Rd. Angelica worked with us and was very professional and through. She was able to answer all of our questions providing good insight we had not considered. While we had planned on shopping around, after our interaction with Angelica, we have decided to move ahead with the Public Storage Facility.
February 23, 2014
Google Public Storage Nicole Bristol
Fast service Angelica was very helpful and friendly
February 21, 2014
Google Public Storage Yolanda Black
Teresa,was very helpful and pleasant to work with. I would recommend the public storage on Reames rd. to anyone. Thanks for your help.
February 21, 2014
Google Public Storage margaret wilson
Teresa was a great help and a pleasure to work with.
February 21, 2014
Google Public Storage Cherita Ross
The manager, Teresa, is and always has been very informative and helpful concerning my unit. She has always been pleasant over the phone and even more pleasant once I met her face to face. Her always-positive attitude really meant a lot to me during this time of transition for me. I am truly grateful for her and her staff's great customer service and care!
February 21, 2014
Google Public Storage The Bunker Axe Throwing & Tactical Laser Tag
The associates at this location were amazing. Quaneisha and Teresa made me feel welcome during the auction as well as assisted me with all my question.
February 20, 2014
Google Public Storage Anna Parks
Quick & precise! Thanks Teresa
February 19, 2014
Google Public Storage Angela Amos
Teresa was great. Very professional and efficient. I look forward to storing my items at this location.
February 18, 2014
Google Public Storage Julius Isaac
Teresa is great!
February 15, 2014
Google Public Storage Philip Ckark
Teresa was most helpful and professional..
February 15, 2014
Google Public Storage Meshell Adams
Best of services they will have you out the door in a second
February 4, 2014
Google Public Storage Lisa Vines
Teresa is a lovely young lady who knew exactly how to help me. She made every easy and affordable. Even help me protect my self. Thank you for great customer service people like Teresa.
February 4, 2014
Google Public Storage Steve Mansel
I came in today to rent a storage space and Teresa was very sweet and helpful and I got the space I needed and Teresa answered all my questions
February 1, 2014
Google Public Storage Christine Musewu
I went to the public storage off sunset road I had a good experience by angelica
January 31, 2014
Google Public Storage Rhonda Williams
Teresa and Angelica were very helpful in getting me get setup in storing my belongings. Great customer service!!
January 24, 2014
Google Public Storage Robert Edwards
Clean and organized
January 23, 2014
Google Public Storage Mary Davis
Came in to inquire about a unit and angelica was quite helpful
January 18, 2014
Google Public Storage Laquintay Jefferies
Couple week ago I visited a public storage I felt welcomed by a lady name Teresa she insured me that my stuff would be safe there if u want great place to store your stuff public storage is the place I will definitely be doing more business with them.
January 17, 2014
Google Public Storage B Rich
Very Professional
January 8, 2014
Google Public Storage Kimberley Christie
Excellent service. Teresa made renting and moving in a breeze. Highly recommend this place for your storage needs.
December 28, 2013
Google Public Storage Charlene McDaniel
About a month ago, I visited the location & the employee - Angelica was very helpful & knowledgable about the facility. She walked my fiancée & myself through the facility. Just recently I went onto Public Storage's website & reserved 2 units in Charlotte - 7828 N Tryon St and 6700 Reamea Rd. The Tryon Rd location called a few days ago (Felicia) and confirmed my reservation. Later the same day Susan called & said the unit I reserved was under maintenance & I couldn't rent the unit but she would locate another at a different location. Needless to say, she never called back with an update. I ended up calling & another employee (Tisha) answered telling me a third story. With my frustration, I contacted the Senior District Manager -Jay. He was very helpful & resolved the issue. Teresa & Angelica at Reames Rd are great to work with and is an asset to the company. My suggestion is that they train the employees at the other location on conducting business well.
December 28, 2013
Google Public Storage Wilfred Bouldin
Angelica and Teresa are a great team the customer service was great and the process was smooth and easy thanks guys.
December 14, 2013
Google Public Storage Daryl Galloway
Great service from Teresa. Thanks!
December 14, 2013
Google Public Storage Nick Montgomery II
Teresa and Quaneisha were awesome, thorough and very helpful. They verified the space with me to make sure that it met my needs and answered all if my questions.
December 5, 2013
Google Public Storage Clara Adams
I've recently moved back to Charlotte, NC from MI. This is my first time needing to place my personal items in a storage facility. Needless to say, the staff at the Reames Rd location (namely Angelica) was AWESOME!!! She really made me feel like my belongings would be secure at Public Storage and she was very knowlegeable in her position. I was quite pleased with the service I received. Thank you for your superb customer service!!!
December 1, 2013
Google Public Storage Michael V.
The transition from Morning Star to Public Storage has been seamless given my experience. I would credit this specifically to Teresa, who is friendly, mild-mannered, and very accommodating. Keep up the good work! I'm happy to be a customer at this location and would encourage others to consider it as well.
November 14, 2013
Google Public Storage Christopher Clark
Awesome place to rent storage and more importantly they have the best staff anyone can find. I would recommend renting at this place as Teresa will take care of you. THanks