Save Impression

Address

10111 Park Road
Charlotte, NC 28210

Phone

704-200-9523

704-200-9523

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • RV Storage
  • Small, Medium & Large Storage Units

Phone

704-200-9523

704-200-9523

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • RV Storage
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    10'x5'
    Online only price
    $ 48/mo
    Online only price
    $1 first month rent
    Small 10'x5'
    • Outside unit
    • Drive-up access
    $ 48/mo $64
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    3'x8'
    Online only price
    $ 50/mo
    Online only price
    $1 first month rent
    Small 3'x8'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 50/mo $66
    Online only price
    $1 first month rent

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
    +
    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
  • Save Impression

    5'x10'
    Online only price
    $ 65/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Outside unit
    • Drive-up access
    $ 65/mo $87
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 87/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 87/mo $115
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 96/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Outside unit
    • Drive-up access
    $ 96/mo $128
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    11'x10.5'
    Online only price
    $ 99/mo
    Online only price
    $1 first month rent
    Medium 11'x10.5'
    • Outside unit
    • Drive-up access
    $ 99/mo $132
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 113/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 113/mo $150
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 120/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 120/mo $160
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    15'x15'
    Online only price
    $ 121/mo
    Online only price
    $1 first month rent
    Large 15'x15'
    • Outside unit
    • Drive-up access
    $ 121/mo $162
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 150/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Outside unit
    • Drive-up access
    $ 150/mo $200
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    20'x20'
    Online only price
    $ 296/mo
    Online only price
    2nd Month Free
    Large 20'x20'
    • Outside unit
    • Drive-up access
    $ 296/mo $394
    Online only price
    2nd Month Free

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Southwest Charlotte Storage Units Near I-485

For self storage in the southwest part of Charlotte, this Public Storage just off of Interstate 485 is a terrific choice.
Just north of the intersection between Park Road and Route 51 and less than five miles east from I-77, this location is open 7 days a week and the rental office also sells moving supplies to make things a bit easier in packing up personal belongings.
From indoor storage units and outdoor storage units to the option of climate controlled storage units, there is a ton of cheap storage units to pick from at this property. There are even vehicle storage options for cars, trucks, boats and RVs.
Small loads can easily fit inside a rental storage locker, while everything inside a single-family home can typically fit inside a 10x30 storage unit, from clothes to tools to appliances.
A 5x10 storage unit can easily hold a few sets of golf clubs for friends who like hitting the course at Quail Hollow together, while a 10x15 storage unit is just the thing a family needs to finally help declutter a messy garage in the Park Crossing or McAlpine neighborhoods.
Far removed from the cramped quarters of the downtown Charlotte area, even folks in the southwest part of town need some extra space every once in a while. Whenever that time comes, Public Storage on Park Road will be there with an affordable storage solution to tackle any size haul.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 387)

August 12, 2023
Google Public Storage Gabrielle Javelona
This place has made a stressful move even worse. The property manager is never on site, doesn’t answer the phone, return messages, and does not show up for meetings. On 7/9 could not access my unit originally assigned because it was locked. On 7/10 Customer service transferred me to another unit and assured that I would not be billed for the original unit - I am continuing to be charged for the original unit (2 total). This has been over a month of back and forth to verify that the unit is vacant - the district manager has done nothing to resolve this issue and the only people who I can speak to (agents) cannot do anything further except send messages to the property and district manager to close out this account. This is beyond ridiculous and a huge waste of my time - they are attempting to charge a late fee for a unit I’ve never been able to access or use. All of the calls and messages are able to be read by all public storage agents and managers and they still can’t seem to get this resolved? Get it together public storage and maybe try to be on site and manage the property - it would save customers a lot of time and frustration. Pictured the locked unit I could not access - looks the exact same every time I go to the property. No one has checked on this.
July 21, 2023
Google Public Storage elisa Rudnet
July 18, 2023
Google Public Storage Brandon L. Thompson Sr.
Jackie was very helpful.
July 12, 2023
Google Public Storage Yusra Mohammad
Very helpful
June 10, 2023
Google Public Storage mark Alan
Great facility. Arbitrary review. Jackie the receptionist was amazing!
May 25, 2023
Google Public Storage Kaitlyn Bradberry
Hours are listed until 9pm but it’s 5:00 and no one is in the customer service building, doors are locked and no one is answering the phone.
May 24, 2023
Google Public Storage Kaliym Pinkney
Jackie was able to transfer my unit without any difficulties Thank so much, Great service!!!
May 20, 2023
Google Public Storage Eric Murray
April 25, 2023
Google Public Storage Richard Powell
Great service
March 24, 2023
Google Public Storage Peggy Kuhlmann
Everything went smoothly with my rental, and everyone was very helpful
March 16, 2023
Google Public Storage Vector Nine
November 3, 2022
Google Public Storage Lu’s GoodVibe Podcast
September 12, 2022
Google Public Storage Aaliyah Zhané
Jayda helped me out very well & was so nice & accommodating. She was very detailed & knows her job very well.
August 22, 2022
Google Public Storage RA Morris
Danielle and Jaden were a great help
August 22, 2022
Google Public Storage Eddie Bean
Everyone helped so much! Angie, Danielle and Jaydah
August 22, 2022
Google Public Storage Carlionte Carr
Thank you Danielle for your assistance Easy process
July 24, 2022
Google Public Storage Theodore Thompson
Danielle provided excellent customer service & found me a great rate for my unit!!
July 23, 2022
Google Public Storage JREZE BEATZ
I was helped immediately after walking in. Danielle was working the front desk. She was professional and made the process very easy.
July 20, 2022
Google Public Storage Stacy Aldrich
Kim and Danielle are fantastic!!!! Great customer service and a wonderful experience.
June 10, 2022
Google Public Storage Joe Griffin
I love Kim and Fredo they’re the best
June 10, 2022
Google Public Storage Authentic 1 only
Excellent customer service. Thank you Kim
June 9, 2022
Google Public Storage G BlazeGaming
Kim was very healpful. She helped me get a space when I was in a rush amd at the right size. 5 stars
June 7, 2022
Google Public Storage Robert Milliron
June 3, 2022
Google Public Storage Destiny Talford
April 27, 2022
Google Public Storage Carlos Bautista
April 13, 2022
Google Public Storage Ronald Timberlake
March 21, 2022
Google Public Storage Fran Green
March 19, 2022
Google Public Storage Samone Lunsford
March 6, 2022
Google Public Storage Darius Murphy
Excellent customer service given by your property manager Kim. I would highly recommend this location for your storing needs.
February 27, 2022
Google Public Storage Jo Applewhite-Strickland
Kim will keep you laughing
February 3, 2022
Google Public Storage Anubis goat
Kim was very helpful with all my questions and she very nice.
February 3, 2022
Google Public Storage Ashley Moreno
Thanks to Maria to helped me out with my bill , she was patiently and kind trying to fix my issue , I’m glad that I was able to be helped by her , she is tho most kind person
January 16, 2022
Google Public Storage DaleGarnerMedia AuctionX Live Mercantile Streaming
This place has been here for a while, and still the best location for drive up unit access. Sweet blue tooth turnstile gate (like a Rail Road crossing). And most of all, Kim the awesome property manager that handles your needs in seconds.....not hours, and applies all discounts and promotions to make it one of the less expensive options in the Quail/Pineville south Metro. thanks Kim. 5 stars
January 5, 2022
Google Public Storage Kim McClerin
Kim is the property manager here at Public Storage. I have worked with Kim for 6 months. I have rented three units to accommodate my move to Charlotte. Kim has been so wonderful. She has gone out of her way to help me make this transition. She has been instrumental in helping me make this move. She is very professional and has been willing to help me. I always look forward to seeing her because of her kindness & positive personality.
December 24, 2021
Google Public Storage K N
November 3, 2021
Google Public Storage Tabatha Burr
Excellent, friendly service.
October 1, 2021
Google Public Storage K Talford
Excellent property, always clean.
September 27, 2021
Google Public Storage Megan smith
Jo is amazing and helped so much! Love her and this location!
September 18, 2021
Google Public Storage John Bratyanski
Kim at Public Storage is everything you want customer service to be! We had tried to rent a storage place at UHaul but after being told the unit we selected online wasn't available and the only option was a third floor unit we canceled the reservation and went down the street to Public Storage. Kim greeted us, showed us a unit, signed us up and took care of all paperwork and app sign up within a half hour. She made this so easy! Told us to come and see her if we need anything. THANKS KIM!
September 14, 2021
Google Public Storage Momma Dee
Your property manager here is the best. Kim is always so polite and cheerful to speak with, she goes above and beyond to make sure the rental process is easy and move in is less stressful.
September 9, 2021
Google Public Storage Erik Olivan
I met cherese today and she was great with helping me out
September 9, 2021
Google Public Storage Sandra Grezzi
Cherese was great today helped me with all my needs with my storage
September 9, 2021
Google Public Storage wavychris
Cherese give me and my dad wonderful customer service today wow!!!!!
August 31, 2021
Google Public Storage Christopher A Call
July 12, 2021
Google Public Storage Heath Franklin
Bait and switch. After filling out all paperwork and given the OK, I went in person to get the code and move things into storage. After charging me almost $200 to park my truck for two weeks they told me I did not qualify for the promotion for a 10x10 storage unit. They could not give a satisfactory reason why not. They wanted another $150 for that. $350 to park a truck and some belongings for less than two weeks. I did everything right - gave them all my info in advance - but they wait until they think you are too deep in the process to switch gears to say the promotion isn't valid. They refused to refund my truck storage in its entirety. I went elsewhere and will fight the $25 they stole from me for their admin fee.
July 12, 2021
Google Public Storage Ipman_37
Thank you, you have great customer service skills, we appreciate the patience shown until we figured out what we needed.
June 13, 2021
Google Public Storage Janet Harris
Jairo was great helped download the ps app
June 11, 2021
Google Public Storage Camilo BORRÁS
Jairo is an excellent manager. Was able to fix my problem with my unit and also very polite. Would highly recommend
June 2, 2021
Google Public Storage Maria Balleto
Jairo was excellent today and spoke Spanish well will recommend
June 1, 2021
Google Public Storage Santiago Martin
Thank you Jairo awesome service and great customer service thank you
June 1, 2021
Google Public Storage Santiago Larrea
Great service by Jairo today
May 7, 2021
Google Public Storage jesus aguilar
jairo was great and very polite
May 4, 2021
Google Public Storage Idania Santos
(Jairo) Great customer service...
May 4, 2021
Google Public Storage eric scott
Jairo was great
April 29, 2021
Google Public Storage leon schaffer
April 25, 2021
Google Public Storage Adrian Rivera
Jairo is the best! Answered all my questions and was very informative. Definitely recommend to everyone else! This is the only place to go.
April 20, 2021
Google Public Storage Rafael Florian
April 16, 2021
Google Public Storage Fredora Purifoy
Jairo is awesome he was very kind and helpful I would recommend this place
April 6, 2021
Google Public Storage Jimmy Verdesoto
Very profesional, place was clean and organized. Jairo provide great service and answered all my questions.
April 6, 2021
Google Public Storage Michelle Gonzalez
I had a great experience at this location. A gentleman named Jairo was very helpful and attentive. Great service!
April 4, 2021
Google Public Storage Geraldo Arita
Great service by jairo today. Smooth move in and easy to locate unit
March 30, 2021
Google Public Storage Hector Pena
Jairo does great very customer service oriented and helpful
March 30, 2021
Google Public Storage Juan Carlos Castrillon
Jairo is a great manager and was able to complete my rental very fast and efficient
March 29, 2021
Google Public Storage joshua rusiecki
Thank you Jairo for your help today awesome guy
March 25, 2021
Google Public Storage Karthik G
Jairo was great today and gave me right side unit. Incredible experience
March 24, 2021
Google Public Storage Asher Torgler
Jairo was a great help !
March 20, 2021
Google Public Storage Prabharat Puangsakorn-Liriano
We just opened a unit this past week and Jairo was incredible! He was very professional and friendly.
March 15, 2021
Google Public Storage Mariana Carranza
Jairo was great and very kind. Very respectful and helpful with my move in. Would recommend for anybody
March 12, 2021
Google Public Storage Caprice Boney
March 9, 2021
Google Public Storage Davesha Potts
Thanks Jairo for your help! You’re are always so pleasant and friendly! 😃
March 3, 2021
Google Public Storage Rebecca Senhauser
Just had a terrific check in experience with Jairo. He was totally personable and professional. I would definitely recommend this place and him by name. I also met his colleague (on an earlier visit to check out the space) — a woman who works on Saturdays and she was delightful as well. They both went the extra mile showing us the space, helping with the lock etc.
March 1, 2021
Google Public Storage Joselin Michelle Andrade alvia
Thank you jairo for making my experience at this location a great one
February 28, 2021
Google Public Storage Jose Luis Rodriguez rodriguez
Jairo gave me great service and clear instructions on how to access my space
February 27, 2021
Google Public Storage Heather Nelsen-Ratliff
Jairo was very helpful when I needed a helping hand in movie in a large piece of glass he did not hesitate to say he would help me. (*This rating is for Jairo only.)
February 26, 2021
Google Public Storage Elias dominguez
Gracias jairo por tu excelente servicio hoy. Muy amable
February 24, 2021
Google Public Storage Shella Davy
Jairo gave me quick service and helpful thank you
February 23, 2021
Google Public Storage Joe Woodfin
Jairo was very helpful! together we found the right spot for parking my trailer. Will definitely be doing business here in the future and recommend to others.
February 22, 2021
Google Public Storage Graham Linger
Jairo was very helpful and got me through the system and app quickly and efficiently! Very polite and kind he was! Also the unit was in great condition! Glad I chose this spot again!
February 21, 2021
Google Public Storage Sandra Miller
Jairo great experience, vacant unit today happy with the service....
February 19, 2021
Google Public Storage Nina Clyburn
Jairo great customer service. ! Great Guy
February 17, 2021
Google Public Storage Blair McDaniel
Great move in experience! Jairo was very helpful and knowledgeable as I moved in.
February 17, 2021
Google Public Storage Noel Moranchel
Jairo was great and very patient. Would recommend
February 15, 2021
Google Public Storage Tom Hughes
Met with Jairo on move in day. He made the check in process smooth and easy. He answered all questions and concerns that I had. Jairo was very helpful I highly recommend this facility.
February 14, 2021
Google Public Storage adimn manager
February 12, 2021
Google Public Storage Brittney Sepulveda
Jairo was extremely helpful. I would highly recommend storing from this location. Jairo helped me modify my storage to my needs. Jairo went above and beyond to make sure I left satisfied. 10/10
February 10, 2021
Google Public Storage Beth Gurney
Jairo was helpful thanks
February 9, 2021
Google Public Storage Raneem Salameh
Jairo provides us with the perfect service every time we come in.
February 8, 2021
Google Public Storage Chariel Rodriguez
Jairo was helpful today
February 3, 2021
Google Public Storage suairy santiago
Jairo was such great help !! 1000% recommend this location ! Everything was fast and super easy.
January 31, 2021
Google Public Storage Renso Triveno
Jairo was great thank you
January 31, 2021
Google Public Storage Enrique Pena
Thank you Jairo for your services today. Really appreciate your help
January 26, 2021
Google Public Storage Andres Ramirez
Jairo was awesome. Rental was fast and easy
January 26, 2021
Google Public Storage MURRAY
Jairo took care of me today during auction pick up. Thanks!
January 25, 2021
Google Public Storage Paul Micholic
Staff nice. Jairo was extremely helpful.
January 22, 2021
Google Public Storage Bigpapa Kush
Jairo was a great help in my mini crisis and provided great customer service 5 stars earned
January 22, 2021
Google Public Storage Ayxza Foweraker
Jairo, thank you so much for your service!
January 19, 2021
Google Public Storage Amanda Martin
Jairo is literally the best! Moving from another state was a total fiasco but he came though and saved the day. Can’t recommend working with him enough!
January 17, 2021
Google Public Storage Petra Marcus
Ally and Kairo were helpful today. Thank you both
January 15, 2021
Google Public Storage Neil Handelsman
Jairo thank you for your help
January 13, 2021
Google Public Storage joe creech
Jairo was amazing with helping us out. Our first unit we reserved was to small and he got us into a larger one with no issues.
January 13, 2021
Google Public Storage Jim Gourlay
Jairo thank you for your service and attention today
January 11, 2021
Google Public Storage Natalie Art
It's safe but they need a lot of renovations, it's a bit worrying to drive by a unit with the door missing and one of the buildings had a roof area falling apart. The buildings need some work, but they offered us a really good deal and the place seems secure. So, we're grateful for them. Our unit/building is in good shape!
December 30, 2020
Google Public Storage meg donoho
Jairo was amazing and made the process quick and easy!
December 30, 2020
Google Public Storage Cesar Llontop
Thank you Jairo for your help today
December 28, 2020
Google Public Storage Soledad Figueroa
Thank you jairo for your service today
December 28, 2020
Google Public Storage Phu Nguyen
Jairo was awesome today. He helped get a new unit and had great customer sevice
December 28, 2020
Google Public Storage Luis Figueroa
Gracias jairo por tu ayuda
December 23, 2020
Google Public Storage Israel & Benjamin Doyle
Jairo and Kim did a good job of getting me into a storage unit quickly and efficiently.
December 17, 2020
Google Public Storage david peretz
Amazing customer service by Jairo.
December 17, 2020
Google Public Storage DiDi Jones
Jairo is amazing! This location is the best
December 16, 2020
Google Public Storage Brittany Breckenridge
Jairo is super friendly and went out of his way to help! Great customer service!
December 15, 2020
Google Public Storage Zoe Zumbro
Amazing customer service from Jairo, he really helped me in a pinch!!
December 14, 2020
Google Public Storage Cole and Caroline Totton
Thank you Jairo!!
December 11, 2020
Google Public Storage Sandy Salcedo
Thank you jairo for your time today
December 11, 2020
Google Public Storage David Gammage
Danika was very friendly and made transaction as smooth as possible. The storage area was secure and clean. Thank you for your help with storing our things!
December 9, 2020
Google Public Storage Santiago Ramirez
great service by Jairo very kind .
December 9, 2020
Google Public Storage carlos jose sajas jurado
Excellent service by jairo today and great personality
December 6, 2020
Google Public Storage BYRON WILLIAMS
Jairo was very helpful, Great Customer Service and made the process very easy moving in!
December 4, 2020
Google Public Storage Eugenia Foster
Excellent service by Jairo very friendly and helpful
December 2, 2020
Google Public Storage Libia Hernandez
Great customer service Jairo was very helpful and friendly .the process to rent the unit by appointment was fast and safe he fallows the Covid precautions and safety very well ! Thanks Jairo I decided to change to a climate control unit called Jairo and he helped me to do the transfer
November 30, 2020
Google Public Storage Maxzida Campbell
Jairo was very helpful and very knowledgeable.
November 22, 2020
Google Public Storage Janet Sanz
Excelente servicio. Gracias jairo. Lo recomiendo!!
November 13, 2020
Google Public Storage Wilmer ramirez
Thanks jairo for your awesome service and attention to detail. Keep up the great work
November 6, 2020
Google Public Storage Daniel Sedgwick
Jairo was extremely helpful, showed multiple units and processed the unit reservation quickly.
November 1, 2020
Google Public Storage Nicole Murphy
Great experience. Jairo was very thorough and kind. Would definitely recommend and ask for Jairo. You won't be disappointed.
October 27, 2020
Google Public Storage Gucc Glover
Jairo helped a lot....great customer service....and reasonable
October 24, 2020
Google Public Storage K Phifer
Thank you Jairo for your help today
October 22, 2020
Google Public Storage Fal Her
Jairo was amazing help! He help select a new unit that fitted my needs and help me sign up. The BEST!!!
October 21, 2020
Google Public Storage Alex Barreto
Jairo Gracias por tu ayuda hoy
October 16, 2020
Google Public Storage Carlos Masias
Thank you Jairo for you great service today !!!
October 13, 2020
Google Public Storage Tommy
Thank you Jairo
October 13, 2020
Google Public Storage CAM Champion
Jairo was so nice and the price and customer service was great!!
October 11, 2020
Google Public Storage Carlos Garcia
Thank you jairo
October 8, 2020
Google Public Storage Julio Romero
Gracias Jairo por el excelente servicio
October 7, 2020
Google Public Storage CAMILO Zambrano (DYLAN BUILDERS LLC)
Jairo thank you for your help and service will recommend my friends
October 6, 2020
Google Public Storage Edrina Gilbert
Danika was great! Thank you so much ❤️
October 5, 2020
Google Public Storage arelis Santos
JAIRO GAVE ME EXCELLENT SERVICE TODAY. AND VERY HELPFUL
October 5, 2020
Google Public Storage Sondra Merida
Jairo has come in as a great new representative that is cleaning things up around here and is very communicative and helpful.
October 3, 2020
Google Public Storage Mary Claire
Jairo is the best! He was extremely helpful and made the process super easy.
September 30, 2020
Google Public Storage Shirley Ghorshi
Jairo and Ally were absolutely fantastic and soooo helpful. Very professional
September 27, 2020
Google Public Storage Joe Surber
Jairo did a great job helping us move in and out.
September 27, 2020
Google Public Storage Sharon Dunn
I would like to share that Jairo , Brittany and Rachel have been a wonderful help in my moving in process. Thank you. They have made it easy.
September 27, 2020
Google Public Storage ana nunez
Gracias Jairo por el servicio hoy
September 27, 2020
Google Public Storage David Ragsdale
Thanks Jairo. Did a great and professional job!
September 18, 2020
Google Public Storage Tim
I want to say, and let you know how wonderful it is, during these pandemic days, where everyone is seemingly in fear of each other, to find one of those few people who still shine humanity's goodness onto others, and this place has one of them... Tiara is the main person at this facility, and it is always a pleasure to see her. I went in to pay my bill the other day, not think about the coronavirus, and forgot my mask. Well Tiara, made me feel right at home, with a "no problem" as she handed me a mask. You can see the smile she has underneath the mask in her eyes, and that is a wonderful thing to receive these days.. Tiara is one of those heroes out there, and not only doing her job, but make you feel good about having that short time you had, with her... Great place...
September 14, 2020
Google Public Storage Linda Ripepi
I had a spectacular experience with Jairo I couldn’t have been more pleased dealing with him during the Covid pandemic.
September 9, 2020
Google Public Storage Donna Payne
I had some major challenges with this location. After speaking with the District Manager we came an acceptable compromise in exchange for removing my post which I was not able to do so i modified it to a middle of the road review. Thank you ZJ for your help.
September 7, 2020
Google Public Storage Las Vegas Golden Deals LLC
Rachel was friendly and very helpful.
September 6, 2020
Google Public Storage Yosendi Arita
Thanks to jairo for his great service today
September 6, 2020
Google Public Storage Carlos Cruz
Thank you jairo
August 7, 2020
Google Public Storage Nona Stavrakas
This was my first time renting a storage unit and Danika was most helpful
August 6, 2020
Google Public Storage Max Stasczak
Customer service is amazing, tiara was the most helpful, nicest, employee i could have asked for
August 2, 2020
Google Public Storage Frank
My storage bin was broken into. There are folks living out of their lockers there. I reported it 3 weeks before the breakin . The staff is friendly and considerate though.
July 30, 2020
Google Public Storage William Allen
Tiara and Rosa are great to work with, VERY customer aware, pleasant and professional
July 30, 2020
Google Public Storage nick walter
Most affordable garage In the area!!!!
July 28, 2020
Google Public Storage Randy Sandoval
Tiarra was helpful and like the cleanliness of the property
July 28, 2020
Google Public Storage MEAUX MUZAK
July 28, 2020
Google Public Storage Nahum Da Gadite
Mrs Tiarra and ms rosa, did they thing and service was GREAT!!! 💯
July 20, 2020
Google Public Storage Andrea Carinci
Tiarra and Rosa are great! So friendly and helpful
July 17, 2020
Google Public Storage Sommer Foard
I would give stars. Within 1st month our unit was broken into stole all my husbands lawn equipment for his business. We have insurance through them and the location told insurance company they have. O evidence of forced entry after they told me & police no cameras. Wouldn’t cooperate with officer. They put in a work order for our unit. 2 ladies work there saw all what we found that morning. The Pineville police stated they get so many break ins and they are convinced the workers and location may have something to do with the theft. DoNOT RENT HERE
July 15, 2020
Google Public Storage DCsushi Fiend
I had a great experience with Tiarra! She worked with my schedule when I couldn’t make my original appointment and was super helpful! She was also very safe about social distancing and letting me know all of my options.
July 13, 2020
Google Public Storage Randal “Tweezus” Kinard
Tiarra and Rosa gave me excellent customer service, absolutely personable and was able too provide me with all the information I needed... #givethemaraise
July 8, 2020
Google Public Storage Tommy Owens
Tiarra does a good job keeping this property clean. Great worker!
July 8, 2020
Google Public Storage Mikiela Ashley
Tiarra is so helpful and professional! She has excellent customer service and is very knowledgeable.
July 6, 2020
Google Public Storage Barbara Pooley
The process was very easy and Rosa and Tiarra were both VERY helpful in helping me rent a storage unit. THANKS so much
July 3, 2020
Google Public Storage Magnolia Meadows Landscaping, LLC
Danica was so super and so helpful! Please ask for her for a wonderful customer service experience!!!
June 22, 2020
Google Public Storage Jonah Levy
I moved my Jayco Jay flight 246bh to this location. Your employee, Dee incorrectly told us to put it in the wrong spot, to which we were called to move it. When I spoke to Brenda, the district manager, she was extremely rude to me and told me that I was talking in hypotheticals and that I can move the trailer on my own time and she was not giving a time limit. She did not address the issue that I had to move it at all, and it took over a week to get into contact with her. I spoke to several managers during this time and did not feel my problem was addressed. The district manager even said that this happens all the time and was completely dismissive of the fact I am 5 hours away not to mention the time it takes to move the trailer. One of the employees I spoke to, Sierra, said the spots were not marked clearly and she asked management before to make the outdoor marking more clear. We were given no map, and were personally driven to the wrong spot.
June 17, 2020
Google Public Storage kirk trotter
Tiarra is a great representative for Public Storage, she provides excellent customer service
June 6, 2020
Google Public Storage Ramona Young
Awesome customer service from Dee. She was very patient and friendly.
June 6, 2020
Google Public Storage Johnny Nguyen
10 Star service from Dee! Thanks for being such a big help on my decisions today.
June 5, 2020
Google Public Storage Antonio Ford
Great customer service from Ms. Dee! She was a pleasure to my day!
April 7, 2020
Google Public Storage Zach Surber
Get better storage quality elsewhere. Your belongings are not safe here. We rented a unit from here because it was affordable and close to home. Unfortunately there is a major security flaw where people in adjacent units can break into yours through the ceiling, which is only drywall. At our unit, someone cut a hole through the ceiling and entered our unit undetected. When we alerted local management, they told us there was nothing they could do and only offered to move us to another unit, with no recognition that this break in is easily repeatable. The national company is unreachable and uninterested in these issues, leaving zero information on what to do in the event of a break in. Spend a bit more money at a company which doesn't cut corners. This is inexcusable.
April 1, 2020
Google Public Storage Kelly Hale
Great customer service, friendly and helpful to deal with.
March 28, 2020
Google Public Storage Carrie Templeton
Dee goes the extra mile with a nice smile to boot.
March 28, 2020
Google Public Storage robert harris
Dee is the best service rep. I have had to deal with in a long time
March 28, 2020
Google Public Storage Lily Miranda
Dee was AMAZING! She was so helpful and knowledge about all products in store. She made this whole process so easy and enjoyable. Thank you so much Dee!!!
March 15, 2020
Google Public Storage Roncheak
Tiarra was very helpful in visit
March 9, 2020
Google Public Storage D Artis
January 31, 2020
Google Public Storage George Stanley
I highly Recommend!
January 28, 2020
Google Public Storage rachel miller
I reserved a unit online and was told when I got to the storage place that my unit I reserved, was given away because it’s first come, first served! I googled the meaning of what reserved meaning as you obviously don’t know. Reserved: kept specially for a particular purpose or person. Don’t offer reserved units if you are going to false advertise about it! They also tried to do the bait and switch on me which is a crime! Trying to give me another unit same size for more money! I don’t recommend anyone go here ever!
December 16, 2019
Google Public Storage Orlando Thornhill
Rosa Bullock is so wonderful !! I referred a friend to public storage that’s moving in town,I sent her to the public storage across the street from my home and she said there was a lady name Rosa in there !and sheTold me Rosa was nothing short of an a amazing lady she laughed,answer all questions she Even broke everything down to me from the price how everything worked with the payments,she was just Awesome so I just wanted to come give her another review and Tell her to keep up the work kudos to Rosa... Thanks for putting a smile on my friends face she said she’s feel comfortable and I just want to say again thank you
December 3, 2019
Google Public Storage Sonny Nguyen
After our move back to NC, we were able to immediately get a storage unit at this location. It was a good, issue-free experience while we were there. We recently moved out and Tiarra helped us close our account with speed and professionalism. We highly recommend this location!
October 31, 2019
Google Public Storage Janelle Wright
5 star customer service from Brittany, always!
October 30, 2019
Google Public Storage SNJ Movers
October 30, 2019
Google Public Storage A Chisolm
The lady at the front desk took me out to show me a couple of different size lockers in the rain. That’s what I call good customer service.
October 18, 2019
Google Public Storage melissa Chavis
Friendly staff everytime i need their service. Drive-ways are clean no trash just lying around.
October 12, 2019
Google Public Storage Palazoloup
Update again: There is zero security here. Walk in gates stay open. There have been recent robberies and they do not have working security cameras and offered zero assistance after breaking and robberies of units. Then they decided to raise our rates again. I have been storing here for 6 months now. On a recent visit, I saw a young man on a moped stick his hand through the gate and push a button to open the gate. I called and they promised to have a manager call me. No reply. I stopped by 2 days later and the manager promised to look into it and call me back. Left another message and still no reply. So now everyone knows you do not need a code to get in. If you need a secure storage place, this is not it. Update 7-23-19, after several visits and phone calls, a regional manager called me to say they have fixed the problem. Just moved from 1 star to 3.
October 11, 2019
Google Public Storage Michael Kendall
No security. Gate off hinges or not secure. As other reviews indicate, this place is not secure at all. It always has issues. have even found individuals living out of units. Unit was broken into. Received call from office that lock was missing off of unit and they installed one of their own. Got them to take off lock and when opened, found unit robbed. After 3 years , sent email of displeasure of rate increase from 163 to 190 and approx. week later, unit was robbed. Sounds pretty suspicious and police agreed. Plan to vacate as soon as can.
September 30, 2019
Google Public Storage Sarah Leeks
Awesome customer service at this location. I would recommend to anyone needing storage, come here to this location and ask for Brittany.
September 17, 2019
Google Public Storage Jim Halpert
Good facility
September 6, 2019
Google Public Storage Garrett Smith
Don't get anything from this place. Unprofessional and will rip you off.
August 31, 2019
Google Public Storage 2Blessed 2bStressed
I stopped in to buy packing supplies because my job is moving to a new location. I was made aware of the great promotions on spaces and will be back to rent a 2nd unit at this location for the upcoming transition.
August 30, 2019
Google Public Storage Carley Moore
Brittany provided me with great customer service. She was very kind to my child that has autism. She was patient.
August 21, 2019
Google Public Storage Teara Vernon
No one is ever in the office
August 20, 2019
Google Public Storage Lola Johnson
Brittany was the person that helped me today. I have used public storage before and that’s why I decided to come back. I’ve always a good experience. Brittany was very nice and helpful.
August 4, 2019
Google Public Storage Andrew M
July 31, 2019
Google Public Storage menny j Rodriguez
July 30, 2019
Google Public Storage Tim lewis
Tiarra has great customer service! Pleasant experience
July 30, 2019
Google Public Storage Whiskey Greene
Clean facility and grounds
July 30, 2019
Google Public Storage Osmi Flikin
Brittany provides me with great customer service.
July 21, 2019
Google Public Storage Bettie Lefevers
July 13, 2019
Google Public Storage Garrett Smith
June 30, 2019
Google Public Storage Sierra Champagne
Tiarra was very helpful with my storage needs. Good customer service
June 30, 2019
Google Public Storage Anna Smith
Brittany was super helpful and Nice! She really made me feel comfortable with storing my stuff here!! I would recommend them to anyone!
June 9, 2019
Google Public Storage Ojas Kulkarni
April 30, 2019
Google Public Storage Jeff Hassinger
Great help from the woman at the front desk.
April 27, 2019
Google Public Storage A Google User
Thanks for a great experience!
April 27, 2019
Google Public Storage Nat Parrish
Super nice office people and property
April 27, 2019
Google Public Storage Sam Adams
Siobhan was a big help!
March 30, 2019
Google Public Storage Elaine Robbison
The ladies at this location are AMAZING! They were so knowledgeable and provided me with the best customer service I’ve had in a long time. I would definitely recommend.
March 26, 2019
Google Public Storage Brian Endres
Tiarra was so helpful in making this an easy process. The company had technology issues and she reacted quickly and continued to apologize on something she could not control. Highly recommend you give this location an opportunity to meet your needs.
March 18, 2019
Google Public Storage Uriel Flores
Tiarra is the go to person! Helped me find the right storge unit for my needs. Made the process fast and easy as well as very understandable. Great customer service!
February 18, 2019
Google Public Storage Gisset Guerra
Tamika was very kind she helped me get the right size i needed for my first time renting she was very helpful
February 18, 2019
Google Public Storage Jordan Jordan
Thanks for everything! Wonderful experience!
February 18, 2019
Google Public Storage Gracie Dianne
I ended up renting at another Public Storage location but the Manager at this location is the first person I spoke with to answer questions. It is close to where I live now and I am getting ready to move to SC. I couldn't decide if I wanted to store closer to my current home or the one I'm moving into. I did ultimately decide on closer to my new address, thanks to the Manager here, i stopped shopping for prices immediately. She definitely set the tone for the kind of customer service Public Storage offers. Thank you for being so patient and kind during a stressful time!
February 18, 2019
Google Public Storage Lisa Marie
All my questions answered and storage needs met here at an unbeatable price.
February 4, 2019
Google Public Storage Christen Davis
I just moved up to Charlotte yesterday from Jacksonville, FL. I needed a storage unit to temporarily store my things until I find an apartment (currently staying in an Airbnb). Tiarra has helped me through the whole process and today I met her to complete my rental. She was very personable on the phone and even more so in person! Great customer service and I highly recommend this location! Thanks, Tiarra for making the experience so easy during such a stressful move!
January 31, 2019
Google Public Storage James Axel
Super clean property and secure! 10/10 would recommend.
January 31, 2019
Google Public Storage Mike Wazowski
January 29, 2019
Google Public Storage Davon Johnson
Friendly staff. Very respectful
January 15, 2019
Google Public Storage Kathy Murray
Tiarra offered excellent customer service. She was friendly, professional and efficient. The unit and facility were clean. I would recommend this public storage facility.
January 12, 2019
Google Public Storage Dana Bacote
Great property good customer service dealt with April who was great will recommend others
December 20, 2018
Google Public Storage Suzi Q
Friendly staff
December 20, 2018
Google Public Storage Madison Grey
Great customer service from Tiarra!
November 28, 2018
Google Public Storage Yas Ha
I was so relieved to have Tiarra help me out in finding the right size and price for my needs. She had such an awesome personality that was comforting and loved her compassion to want to help her customers. Great place for your storage needs.
November 21, 2018
Google Public Storage damion leaks
November 17, 2018
Google Public Storage Jaz L
Brittany helped me today. Good customer service with a great smile.
October 24, 2018
Google Public Storage Frank Hassan
Needed car storage. Tiarra helped me find a storage that would work.
October 19, 2018
Google Public Storage Nichelle Macklin
I love this location!! The staff is always pleasant and the property is always clean. What more can you ask for from a storage company?? I'll be sending my friends
September 24, 2018
Google Public Storage Courtney Marie
great customer service.
August 14, 2018
Google Public Storage Erin Jaus
I received good customer service with a friendly smile!
August 14, 2018
Google Public Storage Chris Jacobs
Great customer service from Brittany at the front desk. Very nice to deal with during our hectic move.
July 29, 2018
Google Public Storage PlacelessFaceless GamingDiv
July 28, 2018
Google Public Storage Rich Faranda
I had a great experience with Public Storage on Park Road. Initially, I made my reservation with Cymone who was extremely friendly, and efficient. She showed me the storage unit and was a pleasure to work with. When I went back to complete the paperwork and sign the contract, I worked with Shay, who was also very helpful and an absolute pleasure to work with. The staff here has been great, the unit was clean and easily accessible. I would recommend this company and location.
July 13, 2018
Google Public Storage Ananda Basch
Quick check-in and great customer service.
July 12, 2018
Google Public Storage Garenne Bigby
This facility has great management and I had to come back and edit my review despite having issues when first coming to the facility. I kept my belongings here for about a year and have always had a great experience when using the facility.
July 6, 2018
Google Public Storage Michael Robbins
July 5, 2018
Google Public Storage Mike Smith
Tiarra and April are such a pleasure to do business with. Good customer service
June 23, 2018
Google Public Storage Alicia Robbins
June 13, 2018
Google Public Storage Tonya Grandy
Overall I have no issues. Facility is clean. They did charge me $20 for a lock for my particular unit because it didn't allow a regular lock. I felt this was ridiculous, but I had no other option since they did not have another unit of the size I needed. After I remove my stuff from the unit, I will have a lock that doesn't work for anything else.
May 30, 2018
Google Public Storage Martha Gaines
Great customer service. Clean facility, secure and well maintained.
May 16, 2018
Google Public Storage Abi Williams
Tiarra was the sweetest person. I was going through a stressful time and she made everything easier. She deserves a raise!
April 10, 2018
Google Public Storage Jenni Jensen
The two lovely ladies assisted me in finding the right size unit, but I was not ready to rent unit today. I will definitely be back to rent from this location...
March 24, 2018
Google Public Storage Allison Ward
March 22, 2018
Google Public Storage Heather Bryson
Great place - easy to deal with - delightful onsite sales team. April and Tiarra made the decision to become a customer an easy one. They were knowledgeable, friendly, well spoken and very professional.
March 20, 2018
Google Public Storage Brittaney Thomas
Tiara was awesome.Great customer service!Unit was very clean and perfect size!
March 19, 2018
Google Public Storage Mary Hales
I just wanna say that I come here to make my payment for another location and these girls in here are always smiling and friendly. Good customer service.
February 15, 2018
Google Public Storage Alisha
The rep I worked with, Tiarra, was great! She was so nice and helpful! She was so helpful I downloaded Google Maps just to create this review LOL. Seriously, go there if you need a storage unit because she is very knowledgeable and made the process super easy!
February 7, 2018
Google Public Storage Julie Grayson
Great customer service from April
February 7, 2018
Google Public Storage Chris Penick, K4PC
Tiarra did a fabulous job helping me today with renting 3 storage units. ***** Star Service! Thank you Tiarra
January 29, 2018
Google Public Storage jose legarda
Great customer service!
January 26, 2018
Google Public Storage Tonya Stevenson
Friendly staff. Greeted with a smile. Great special on first months rent, got me in the door and I'm so glad I chose to keep my items here. They have good deals on moving supplies too.
December 14, 2017
Google Public Storage bianca horne
Clean building, fast service convenient location
December 14, 2017
Google Public Storage Patrice McRavin
Excellent service. Quality customer service and attentiveness. Answered all questions. Knowledgeable and friendly staff.
November 24, 2017
Google Public Storage Shem Banks
Decent facility. Not climate controlled
October 13, 2017
Google Public Storage Frances Gibbs
October 2, 2017
Google Public Storage Norman Whitley
if you are looking for an out standing District Manager Gary Pellock and onsite Manager Tierra you need to put your belongings in the 10111 Park Rd Site or in the Pineville or south district.Other area Manages should listen to these outstanding employees about how to talk and treat people. I had a few things that i brought up to these highly trained individuals and was very pleased they where very professional and customer oriented. Yes, there were a few things i was concerned about but with there ability, for sight and customer care they made me feel like i was someone special and wanted me to rent from them again and not be an angry customer because they are concerned with making longtime clients. They were the best and did all they could working hard to help the Public Storage team appreciate there customers. Great team and thank you for your help in making me feel like a friend. You are fortunate to have these people working for you and reachable to help with problems if they arise. Sincerely, Norm Whitley Broker/Realtor, NC &SC
September 22, 2017
Google Public Storage KartoonKraze Amusement
Michael and Lisa were very knowledgeable and friendly. They made my experience great and I am looking forward to storing my items here. Great customer service those guys are awesome.
July 27, 2017
Google Public Storage Erin Ryan
Tiarra was extremely helpful when I called and April showed me around the facility to make sure I found the right size unit for my needs.
July 27, 2017
Google Public Storage Quintrez Cowan
I received great customer service. They where very friendly and was willing to make sure that my experience was great. I will be coming back.
July 27, 2017
Google Public Storage Justpokingholes
April and Tiarra were the best! They helped me get situated with renting a unit that was perfect size for what I needed! They kept me laughing the entire time we were talking and there communication skills are impeccable! Thank you so much.
July 26, 2017
Google Public Storage Steve Jim
Tiara, was very helpful and knew everything there is to know about policy, storage availability, unit sizes and explained the storage rental process so I could understand it. She made renting a storage unit a breeze!
June 23, 2017
Google Public Storage Tonika Hines
I love this store ! It's one girl name Naja Barnes she was the sweetest and helped me with everything in , a fast timely manner i look forward to storing with public storage! I recommend coming to them for my storage needs .
June 23, 2017
Google Public Storage LISA
I love the property and its location. I thank Lisa for all her help with finding the best unit for my grandson. I should enjoy my stay.
May 7, 2017
Google Public Storage S Q
Second time I've used them and it's quick to register and I started in the same day. Good staff.
April 25, 2017
Google Public Storage Tiarra tmusicmoves
March 12, 2017
Google Public Storage Julian Benov
Great customer service! Thanks to manager Tiarra! Location is great and I'm another happy customer!
January 30, 2017
Google Public Storage Greg Miller
Prices are always going up.
January 4, 2017
Google Public Storage assane dieme
Customer service was great
December 30, 2016
Google Public Storage Garris Mills
I have used storage units a few times in the past, and typically it isn't an enjoyable experience. Today Had probably the best customer service I've had anywhere. I met a representative named Jenna who showed me the unit and answered all of my questions. Her positive attitude and easy going conversation was absolutely exceptional. I will ONLY use this location in the future. Thanks!!!!
December 7, 2016
Google Public Storage Monika Hayes
Professionalism
December 1, 2016
Google Public Storage Chip McCaw
I will be looking to relocate my belongings at my earliest convenience. Been here for 2 years and my rate has steadily increased but 35$. I go to make a payment today and the website will not allow me to login. I call to make the payment and go through upteen questions to verify to simply make a frigging PAYMENT! Why on gods green earth do they need to know my drivers license number to make a payment? Are there people in large masses attempting to pay someone else's bill? Give me a break! Then the operator says it's a 20 dollar fee to call in the payment. There website is down but they want to change me 20 bucks! Stay away from this company!!!!!!
October 19, 2016
Google Public Storage Jonathon Knapp
Because they have great service and good customer service
October 5, 2016
Google Public Storage Racecar Network Promotions
Great place and nice people to deal with.. Been a long term customer.
September 30, 2016
Google Public Storage Miranda Thomley
Had a great experience here today. The employees (Mike and Jenna) were extremely helpful and made this a very smooth process. Would definitely recommend this place to others!
July 31, 2016
Google Public Storage Donna Carter
A potentially stressful process was actually a rather pleasant experience because Monica was so helpful, patient and personable. Each employee I talked to throughout the year was also pleasant and helpful. I received courtesy payment reminders when necessary, which was greatly appreciated! However, the autopay feature eliminated the need for these reminders! No complaints about this Public Storage location. Highly recommended.
July 13, 2016
Google Public Storage Brandi Hughes
Amazing experience! Monica was so helpful and friendly. She made the process much more enjoyable than I thought it would be. Thank you so much!
June 30, 2016
Google Public Storage Ibitihaj Gray
Monica and Hannah are amazing. Monica did a great job explaining the storage process. I am satisfied with todays service. Thank you so much!
June 22, 2016
Google Public Storage Darie Lapp
Monica, at the Park Road Extension location is efficient and pleasant to deal with. She recalled I had called a couple of days before. It's so nice to have someone available to answer questions and take payments. Monica is one of your star employees. Give her a bonus for the extra efforts she makes for Public Storage.
June 18, 2016
Google Public Storage Quentin V.
This was GREAT! Awesome people. Monica was a sweetheart
June 17, 2016
Google Public Storage onconstantmoves
because the representative was informative and gave me good info!
June 14, 2016
Google Public Storage Tee La H
Renter beware...Customers are held accountable for the foibles of the company. Apparently, no one communicates with each other within this company unless there is lien involved nor do they listen to their voicemail. My lock was cut do to company error after I was told there was no lien executed and I was left responsible for cost of the replacement. Rather than investigate the issue, the regional manager denied my request and discriminated against me by saying you sure are a mad woman this morning as I explained to him the ruse I experienced with attempting to gain online access i.e. 5 calls to 3 different "800" numbers, 3 calls to local office and 3 online requests. He remarked they did me a favor. Really? By holding me accountable for company error? By not fully addressing a phantom account that is attached to my name? By not listening to voicemails? By charging me extra money?
June 4, 2016
Google Public Storage Annelise Latini
April and Monica were so helpful and extremely efficient. April made me feel comfortable and confident about the care and security they take with my belongings. Super professional and warm! Thank you!
June 3, 2016
Google Public Storage S Butterfly
Monica was Extremely Awesome. She didn't mind my busy children. Wish they had climate controlled storage rooms!!!
May 7, 2016
Google Public Storage Robert Wierzbicki
Robert Wierzbicki - managers on site are awesome ! Make the process simple and seamless. Had all the paperwork ready , showed me on site and went over what I had to put in there to make sure everything would fit . Personalities are just awesome ! Thanks public storage !
May 5, 2016
Google Public Storage Jessica Patterson
Due to a complication with our bank, the auto pay feature for our account didn't go through. They informed us immediately, and Monica was incredibly helpful and informative with getting everything settled. She provided excellent customer service and made the whole process of settling the payment absolutely painless! Thanks so much, guys!
May 5, 2016
Google Public Storage Montine Hough
Helpful and pleasant
May 5, 2016
Google Public Storage Sid Keys
Monica is excellent! Helped me get everything situated the way I needed!
April 6, 2016
Google Public Storage Yolande Steger
Monica is amazing, friendly, helpful, kind. Sorted out a choice of 2 storage units, and chose the one that meets the needs of the movers best. I am so glad I found this place!
April 6, 2016
Google Public Storage Monica Hernandez
Monica was very helpful on the day I came to sign the lease and move things into my new storage. Great customer service.
April 1, 2016
Google Public Storage felicia gage
Very nice service.
April 1, 2016
Google Public Storage denese porter
March 31, 2016
Google Public Storage Tony Stone
I stopped by this location this morning to inquire about pricing on a unit. Yvonne and Monica took the time to show me a couple of units as well help me decide which unit would fit my needs the best. They were extremely friendly and very informative. Regardless of pricing, I will be giving this location my business. I would gladly pay more, knowing that I will receive great service like I did today. Those girls deserve a raise!
March 31, 2016
Google Public Storage Duwan Williams
My experience at Public Storage on Park Road West first and foremost professional the young ladies behind the counter Monica and Yvonne look up the atmosphere very pleasant and very nice to do business in thank you public storage for having such wonderful people representing your company was very very pleased with my service and with the hospitality that was shown to me thank you very much Duwan Williams
March 26, 2016
Google Public Storage Vanta Leigh
Eric was awesome! They gave me very helpful information and helped me get set for my first unit!
March 4, 2016
Google Public Storage Robin Bowen
The staff is awesome! I needed special help and I didn't even have to think about it. They did all the work for me!!
February 23, 2016
Google Public Storage Tameka Scott
Monica and Yvonne are amazing!!! Great customer service :)
February 20, 2016
Google Public Storage Gizzy Gizzardo
Stacy and Monica were very helpful. Stacy got me the unit I needed as well as a lock for it. Very nice people making it an easy choice!
February 11, 2016
Google Public Storage Joshua Delgado
Came in today to look for a storage unit spoke to Monica and Yvonne they gave me wonderful service and all the prices I needed and told them I'll be back in 2 weeks
February 10, 2016
Google Public Storage Karen Allen
Have been storing here for a long time and I wanted to thank Monica for always being there to help out with my roof/ceiling problems. Thanks for the great customer service!!!! Monica is the greatest!!!
January 28, 2016
Google Public Storage Jack Delaney
January 18, 2016
Google Public Storage Des Harrell
Monica was very helpful and nice. She helped me with my storage needs. Thank you so much, I will recommend.
January 18, 2016
Google Public Storage Jmk so Saucy
Thanks Monica for your assistance this past weekend!
December 4, 2015
Google Public Storage Darren Kelly
Monica was very professional and friendly. I was in and of the office in no time...... prices a little high
November 2, 2015
Google Public Storage Nicole Gaiter
Michaela greeted me with a warm welcome and was eager to answer questions I had about the storage units. She was very knowledgeable about the products and services offered. She should get a raise for being an awesome employee!
October 19, 2015
Google Public Storage Matt Laney
Max was an extremely helpful employee. He answered all my questions very well and was very patient with me. He made me feel valued as a customer. Max is the best!
October 8, 2015
Google Public Storage Danielle Bisset
Monica was amazing!!! : )
September 24, 2015
Google Public Storage Bill Kennedy
Easy sign up and great service. Monica made the process painless and friendly.
September 18, 2015
Google Public Storage Stacey Leach
I went in sceptical, and came out a storage unit renter... Thanks to Max... He was quite thorough and swuashed all my doubts and helped me make a qualified decision based in all the information Max explained to me... Um quite sure I've made the best decision. The location is close by and security
September 17, 2015
Google Public Storage Rosa Fahner
September 16, 2015
Google Public Storage Jullisa Johnson
I want to thank Gabby and Monica for great customer service and helping me get my storage with fast service!
September 16, 2015
Google Public Storage Lacee Wims
Gabby and Monica have very great customer service. As I walked in they greeted me with smiles and were very helpful. I would recommend this location to everyone.
September 16, 2015
Google Public Storage Darion Martin
Gabby & Monica are very helpful & wonderful at doing their job. I recieved great service & had a awesome experience with them.
August 24, 2015
Google Public Storage Jonathan
When I went by to ask some questions Max was extremely helpful! I've used a public storage facility before and it was just an "ok" experience, but this guy made me question why anyone would go somewhere else. Thank you!
August 22, 2015
Google Public Storage Russell W
Courteous and professional. Staff great deal
August 21, 2015
Google Public Storage Michele Pearson
Great property with amazing staff. Would highly recommend
August 21, 2015
Google Public Storage Scarlette Chun
Had a great experience. You guys rock. Monica is very friendly and Very helpful! !
August 13, 2015
Google Public Storage Mark lagatta
Gabby and Monica rock! They were very friendly and was able to answer all of my questions. I have rented with public storage in the past and had a great experience and that's why I chose them again. Thanks ladies!
July 25, 2015
Google Public Storage Bill Reed
Have been customer for over 25 years and have always been treated with courtesy and respect. Have used moving / storing supplies also for years - again always very pleasant to do business here!
July 23, 2015
Google Public Storage Brandon Stevens
They were super helpful...even in the rain they took me down to the unit to make sure it was the size that we needed. Had everything ready when I got there to make this process very easy.
July 12, 2015
Google Public Storage Julie Randall
Gabby was very kind and helpful. I was not looking forward to the stress of this day, especially with all the kids in tow. Gabby offered her expert advice, helping me pick the right size unit. She made the whole process go so much faster than I expected. Convenient Sunday office hours too.
July 11, 2015
Google Public Storage Brent McClure
Gabby and Monica were of great service and inviting with a friendly smile.. the process of moving can be overwhelming. But it makes easy when your meet with a conforting smile.
July 8, 2015
Google Public Storage Melissa Ruggiero
I stopped by recently to inquire about unit prices. Max & Monica were EXTREMELY helpful. They gave a great idea about what size unit i'll need, the packing supplies i'll need, etc. I definitely recommend this place for all your storage needs.
July 8, 2015
Google Public Storage Kasey Jones
great service! Monica Is awesome
June 27, 2015
Google Public Storage Heather Marshall
I was very impressed with the service at this location. It was very easy to make reservations online and the customer service at the desk was fantastic. Max was very knowledgeable and extremely helpful.
June 18, 2015
Google Public Storage W M
Monica was such a pleasure to work with. The supplies were a reasonable price and my unit was clean. Overall, a great cost effective experience. I highly recommend.
June 3, 2015
Google Public Storage Neil Langton
Monica was a pleasure to work with. This is the second time I have delt with her and both times she was extremely helpful and friendly. Only negative is that their pricing is definitely aimed at attracting new customers, not loyalty to existing ones. Tried to downsize my unit to one half the size but difference in cost was only about 10%, even though my new unit was 50% smaller. However if I cancelled my existing unit and signed up with a new name on the contract it turned into a savings of 50%. So if you rent here be sure to ask for Monica and if you ever plan on downsizing units be sure to have another person to sign for it.
May 14, 2015
Google Public Storage Nicci Hurley
April was able to help our company out with a billing issue. She was very friendly and we filled out the proper paperwork to help our account run with ease. I appreciate her friendly and knowledgeable assistance.
May 7, 2015
Google Public Storage Amanda Cox
Monica did a great job! Very helpful!!
April 29, 2015
Google Public Storage Chris Penick
Thank you Monica and Gabby for making the process of renting a Public Storage unit an "absolute pleasure" today! Very courteous and professional, businesses could learn alot from your examples. I will certainly recommend your location to anyone who needs storage of their items. Thank you once again, will stop by from time to time to say Hey.
April 17, 2015
Google Public Storage Karen Broome
Great experience, came in looking for a good storage unit for my mother in law! Loved the lady Monica that helped my mother in law and I was bilingual! That made the whole ordeal so much easier for me to translate to my mother in law. Thank you Monica!
March 25, 2015
Google Public Storage Mello The Don
Very helpful....got the job done...greeted me n service was excellent....#tiarra 👍
March 22, 2015
Google Public Storage Marlin C
Tiarra was very helpful and curtious. She was friendly and provided excellent customer servitude. I would recommend this facility
February 18, 2015
Google Public Storage Anthony Williams
Tiarra was so informative and understanding about my situation about my storage space. She was courteous and friendly.
February 4, 2015
Google Public Storage Carolyn Hulbert
Tiarra was great! She was extremely helpful and friendly, making the process easy and quick.
January 27, 2015
Google Public Storage Kc Duncan
April Lowrey provided great customer service. She was helpful and courteous.
January 3, 2015
Google Public Storage Marie Foshay
Tiarra & Matt are awesome!!!! Thank you for such incredible service
December 21, 2014
Google Public Storage Lakisha Hunter
Tamara was very helpful and knowledgeable about prices of the units I really appreciated her help
December 21, 2014
Google Public Storage Eric Johnson
I called public storage for an inquiry and Tamara was a pleasure to talk to she answered all my questions and was very polite
December 2, 2014
Google Public Storage Margo Blue
First time getting a storage unit in a long time. Tamara was exceptional in helping me make my selection. Mostly, she was personal, took her time, helpful, and really thorough about answering all my questions about the contract. She wrote everything down on my packet folder for me, so nothing was left out! When I returned, I needed packing supplies. They were less than my local handy store, and Matt, who works with her was so funny! He was patient and made it a great experience, I have a bad back, so he drove me back to my storage on their golf cart. Public storage got it right with Tamara as their manager of this location, and Matt, who makes coming to the storage unit FUN!
October 26, 2014
Google Public Storage Ricky Lourenco
Tiarra was so great! She provided excellent customer service, explained all the conditions very well, and was extremely friendly. I recommend this location to anyone looking for a storage property.
October 22, 2014
Google Public Storage Charles Sterling
Most times I don't meet folks that are as pleasant and informative as Tamara at Public Storage #08631. She explained to me my options in selecting a storage space. She knows her business!!! I signed up very satisfied and glad that she was placed in my path and made for a very pleasant day. She excels as a representative of Public Storage.
September 22, 2014
Google Public Storage Lauren Lopez
I rented a unit from this location several weeks ago with the help if Matt R. He was very knowledgeable and offered many helpful tips and suggestions. Overall, it was wonderful customer service. You will leave with peace of mind that your possessions and mischief are managed well.
September 18, 2014
Google Public Storage Grace Pagan
The young lady that help me out.miss Topria lovely young lady. She is great wonderful. Will let other know about this. Office
September 5, 2014
Google Public Storage Stephanie Levinson
Great customer care
September 5, 2014
Google Public Storage Mark Mallas
Staff worked hard to make my storage experience easy!..when it was time to leave, they worked just as hard to make sure my departure was smooth... Great job Tamara and Torria......!!!!!
August 27, 2014
Google Public Storage Wonder ful
This facility is very convenient and clean. There's nothing like going to a place of business where you receive great customer service. The representative Torria exemplified outstanding customer service she was very helpful with my questions and concerns. Great customer service is a major plus for any business especially when you're spending your money. My experience at another location of Public storage was not at all great customer service. I was told by the representative, I get off at 5::00 and not a minute after because I have things to do, to me that was very unprofessional and very negative for a place of business. I feel many aspiring representatives can learn from her professionalism to have great outcomes and success within this business.
August 27, 2014
Google Public Storage Rebecca Smith
Torria is a great employee and representative of your company. She took care of everything I needed and quickly. She is professional and courteous and has a wonderful attitude. Five star employee!
August 12, 2014
Google Public Storage Dempcey Knight
The right hand does not know what the left is doing. Lady behind the desk says I have a refund coming after only using the unit for 36 hours while management says I have NO refund. I do NOT play these kind of games with MY MONEY! $98.00 is excessive for 36 hours: They get you coming and going..."First month rent is only $33.00 HOWEVER, they get you on the back door with a [One time Administration of $22.00] SHADY - BAD BUSINESS
June 23, 2014
Google Public Storage mohamed azro
I am very satisfied with the service . Me Howard was very nice and good customer service thanks
June 16, 2014
Google Public Storage Matthew Hutchinson
Just checked in this morning. Howard was very helpful and made the process short and straight forward. I can only hope the move goes as smoothly.
May 15, 2014
Google Public Storage M. J. T
Liz is very friendly and accommodating. I had a billing issue and she took care of it right away. She obviously knows what she's doing and was cheerful while doing so. Nice to deal with someone who seems to enjoy her job and value the clients! A big A+ for customer service.
May 14, 2014
Google Public Storage Holly Thomson
Excellent experience. Liz and Howard were very helpful! I recommend.
May 13, 2014
Google Public Storage Suyapa Perdomo Rodriguez
Liz Morris and Howard great people, great location and im glad i came to this location, will definatly refer thanks guys you rock.
May 13, 2014
Google Public Storage Louis Fields
Liz did my move in great work
May 12, 2014
Google Public Storage ramblinonrose
Liz M. was super friendly and took care to make sure everything was right for us! Thanks!
May 9, 2014
Google Public Storage Angela Hancock Voso
So, at first I gave a good rating because I thought the manager was very helpful and saved me money when I was buying moving boxes because he talked me into one of their packs. What he failed to tell me was that if I didn't use all the boxes I could not exchange them for credit or a refund if I didn't use them all because they were part of the pack. I was stuck with about 3 large boxes and eat medium boxes I couldn't use and about $40 down the drain. I was not happy. Then the district manager called me the next day and very kindly offered to fix the problem. I know the store manager was just doing what he thought was right by following company policy and I can appreciate that. In the end the company did the right thing and I am a happy customer once again.
May 6, 2014
Google Public Storage Tito Lopez
Came to pay a bill for my uncle and Liz helped me thank you
May 6, 2014
Google Public Storage Eric Carpenter
Came in to pay liz was awesome.
May 6, 2014
Google Public Storage Johnnie Taylor
Came to pay my bill last month and this Month and Liz was great help clean location great personality glad to do business with you!!:-D
April 28, 2014
Google Public Storage Tom Hageman
Easy move in. Liz was very helpful in getting the right storage units
April 28, 2014
Google Public Storage Henry Eustache
Liz morris was very helpful and very courteous. She is a great asset to your company in my opinion.
April 28, 2014
Google Public Storage ROBINSON URBINA
Liz morris was really helpful and friendly
April 23, 2014
Google Public Storage Maria Sison
Staff is great! Liz was so helpful in making sure I got the right space and covered the whole contract with me completely. Not only is the space location convenient it is also clean. If you need space definitely go see Liz M. in Pineville!
April 20, 2014
Google Public Storage Rhonda Baum
April 18, 2014
Google Public Storage Angelina J
Liz Morris Howard was excellent ! She made me feel much better after she went through with me on making sure I rented the right size unit for my storage needs !
April 14, 2014
Google Public Storage Gale Prakin
Liz Morris was very knowledgeable about the spaces and helped us find just the right one to fit our needs. Thanks Liz!
April 13, 2014
Google Public Storage Michelle Grady
Liz M Was a very pleasant and helpful with my needs and questions. She has a wonderful attitude and disposition.
April 10, 2014
Google Public Storage Felipa Martinez
Liz morris provided great customer service, thank you liz
March 29, 2014
Google Public Storage Robyn Baum
Great experience. Moved recently and came to Public Storage for boxes and moving supplies. Howard was extremely helpful. He was great at helping us pick out exactly what we needed. The store room was clean and well organized which made shopping easy!
March 29, 2014
Google Public Storage Sara Morgan-Woody
Awesome customer service ...Elizabeth was a great help and answered all my questions with courtesy. I recommend this property highly.
March 29, 2014
Google Public Storage Jeff Herrmann
Liz M. and Howard were Awesome!!!!
March 29, 2014
Google Public Storage Chelsea Gooden
Courtney and Howard do a great job. Stopped by for some boxes and they helped me out. I would recommend them! Awesome sauce!
March 24, 2014
Google Public Storage Laura Ann Terry
Howard is fantastic to work with. He is very helpful. He goes the extra mile to make sure you are happy with the service provided. He also will follow up to make sure all is ok. We have been extremely pleased with our service.
March 15, 2014
Google Public Storage S G Jones
Great location. Great service. Howard and the staff are on top of everything. Long term renter and very pleased.
March 7, 2014
Google Public Storage Sarah Gedney
Having recently moved down from Long Island and into a smaller house, I wanted a storage facility I could trust would be safe, clean, and would protect my belongings. The young lady I worked with, Courtney, did a great job of putting my worries at ease and helped me find a unit that fit not only my belongings, but my budget as well.
March 7, 2014
Google Public Storage Corbin’s Mom
Courtney definitley went out of her way to answer my questions and take care of what I needed!!!
March 6, 2014
Google Public Storage Ariel Cooperman
Howard was awesome!!!!
March 5, 2014
Google Public Storage Rod Greene
Amazing. Courtney and Howard are great. Especially courtney. Mario was a wonderful addition to the team. Highly suggest.
February 24, 2014
Google Public Storage johnsonSheila Johnson
Howard did a good job. Customer service was great and I highly recommend to everybody.
February 9, 2014
Google Public Storage Vonshea Mccray
Matt R. has been very helpful and efficient during my visit. I think he's doing a wonderful job!
January 23, 2014
Google Public Storage Joe Midulla
Great service at this location. HOWARD really takes care of his customers.
January 16, 2014
Google Public Storage Brian Carrigan
I had used this location before and it has been re-modeled. The security gate goes up instead of out which was so slow before. The grounds are well kept and the unit I looked at and rented was clean. Howard assisted me in the search for a unit and was very helpful. He explained the paperwork well and I enjoyed my visit there today.
December 12, 2013
Google Public Storage Jim Dukes
Convenient and Courtney was very polite and efficient
November 22, 2013
Google Public Storage Martha B
We have rented a space there for 2 years. People are courteous, and the property is well maintained EXCEPT for the fact that the exterior lights have been out for about 5 months, and after numerous calls to get this addressed, the lights have still not been replaced. It is very dark and feels unsafe.
October 24, 2013
Google Public Storage Robbie Bracken
Courtney has been great, she is making a difficult moving experience much easier !
June 19, 2013
Google Public Storage John Burke
great people - good facility