Public Storage Self-Storage Units at 805 North St, Randolph, MA

Nice and clean. Set up online rental for my mother, went in with her today so she knew how to find her storage unit. We got lost! Tara showed us where to park closer and helped with a cart so she did not have to carry her boxes. Nice place thank you! App make everything easier.

Easy clean nice safe place. Tara is always great. Very nice to speak to and always has a solution.

My family has rented space here for longer than a year now. We feel our property is safe and secure. Furthermore, during the year we've moved twice, first to a smaller unit and then to a larger one; all three interactions (renting our original space, and then moving twice,) with the staff were easy and straight forward. While we were moving between units, they even answered our questions and explained how to keep costs down during the transition. We highly recommend this location

Tara was awesome! I had talked with her on the phone earlier and she gave me great advice. I showed up at 5:50 and she was so helpful, she showed me to my locker and got me set up in the app. Great employee.

Good

Tara is sweet and very kind

Tara was awesome, she make me feel worry free. I came back today as a repeat customer today, guess who I found again today y’all. Is Ms. Tara. She’s still awesome y’all. Please come check my girl Tara put in public storage in Randolph y’all.

This place is very convenient, and very affordable for those at a time of need. There is a Rep there named Tara and she makes things very easy for you! Better priced then the facilities in Boston!

Tara is the best. Transfered me to a better unit!! Saved me money. The place is clean and safe

Tara was great. Rented a space at another location but with her. Was easy fast. Ty Tara

The manager Tara is amazing! She’s so kind and personable and patient. My family and I were moving out of a family home of 30 years and with that comes a lot of stuff! She was so knowledgeable as to which units to get and was incredibly helpful during the whole process. I am not one to write reviews ever but the customer service I’ve received at this location is more than deserving of a glowing recommendation.

Needed help with the right size storage. Tara was able to show me a few options and now I know I did not need an extra large unit..saved me money coming here and getting the right size..also nice and clean great area. Quiet and friendly. Great customer service still the cleanest place around app is a bonus makes it easy to pay on time!

This is a very long overdue THANK YOU! to Tara who has helped me not once but twice with my storage rental needs it is definitely greatly appreciated Thank you again.

Great staff very helpfull

Tara went above and beyond! She provided my sister and I us with excellent customer service and the best storage unit for our needs. Thank you, Tara!!!

Thank you Tara for the great price on an outdoor space. Place is always quiet safe& clean. . Been here since 2010 but by far you have the best customer service with your Manager Tara.

App is pretty cool. Easy entry and payments

Wilson is always a pleasure to work with! I’d Recommend everyone who is looking for a unit to come here!

We just booked a storage unit at Public Storage 805 North St in Randolph. Tara was so outstanding in helping us choose the right size. She was so patient with us and all of our questions. She showed us the various sizes and helped us to make the right decision for our things. OMG what an extremely pleasant experience!!! Outstanding customer service!!! We are so relieved at how easy Tara made the entire experience for us!!! Thank you Tara for an outstanding job!!!!

Tara is the best. I have been renting for a few years and have never experienced such professionalism before. I would recommend anyone looking for storage to go see her.

I have been to two locations now.. I can say my experience was nothing but great. Tara is awesome,she knows what I need better than myself, shes friendly professional and cares about my needs to keep my stuff safe..Thanks again Tara want to add that all the managers here are always helpful. Clean safe and I like that they are open 7 days a week. And love th new APP. !

Frank was great! He helped us with move in and was a pleasure to work with even though our move in extended past the end of his shift. He was informative and very personable as he helped us find the right storage unit for our needs. Highly recommend this location based on our experience with him. Thank you Frank for your professionalism and great customer service.

Had to pay my bill and Tara was so polite and friendly. I do not store at this location I am from out of town visiting.so nice to know I can pay my bill at any Publicstorage Nice job public storage. Great people on your team. Tara introduced me to the new APP quick easy platform, now I dont need to worry where I am.

As a first timer this experience was great special thanks to Tara.. 5×10 good size

Tara was very helpful and welcoming! Excellent customer service and knowledgeable of the company. Thank you again !

Dirty building rats and bugs everywhere

Tara was great. Great space great price thank you

Thank you Tara you helped with keeping a good customer. I appreciate people like you

Tara is the best, you need to come and meet her, she is really aweosome with advise and finding you the best deal is her passsion. We are glad with connected with her and drove to meet and rent from her. From Alexandra Toribio and Julio

Tara is a God sent person

Dealing with Public Storage’s central office was a pain. The only reason I stuck with PS for a full year was that the manager of this location, Tara, is awesome. She provided honest advice and called regularly to warn of impending issues with my account. This is a clear case of a very considerate, helpful, responsible local employee resolving the problems working with a large faceless company. I would recommend this location for this reason.

Hey Tara did a great job today of showing me my options for price and storage space.

Tara helped me out so much. I'm from out of town and paid my bill here. Thank you

Great place. Clean property. Great customer service.. management is nice and easy to talk to. Tara is always helpful, I Have 2 units here and always feel I and my things are safe.

Tara helped us with a space for a whole house. Thank you .

Thank you Public Storage

I would like to commend one of your employees, Tara. As I was checking google for a one stop shop for packing supplies, I had no clue I could buy my boxes here without storing. Moving is always a hassle, but Tara reassured me and I found everything I needed and more than I even thought I would need. Thank you Tara for all the great help keeping my stuff safe.

Tara was awesome since the day I called looking for help! She made sure all my problems were addressed. Frank also made the move in process seamless. Very happy with choosing this location! Deff recommended.

Tara is the most amazing worker she is very helpful and so polite she answered any questions me and my husband have about renting and if we need help with anything if your looking to rent a unit come here you won’t be disappointed

Mrs Tara is a tremendous help and consistant with as a customer she’s definitely an asset for your company

I was lucky enough to meet Tara at the customer service desk. She is very knowledgeable and friendly. Tara at Randolph is a gem. She gave me an 8x10 right next to the loading dock so I don't have walk that far to my storage container.

A huge Thank you to Tara! She helped me with a very difficult situation on Thursday, April 14. She was very patient and helpful in resolving the issue. Was not expecting "a warm and fuzzy" resolution, but she provided excellent customer service!!!

Great place to store your valuables. Staff is extremely helpful. Highly recommend!

Great facility and even greater customer service! Frank was very helpful and walked me thru the whole process to get me set up! Very professional and friendly! Thank you to Tara also for setting it up for me to come here! She is also fantastic!

We purchased our unit from a rep in Louisiana who was awesome. When we arrived to the storage facility Frank was extremely helpful and went out his way to make loading everything easy for us. I will say canceling the insurance seems like a difficult task

The manager at this location is absolutely Fantastic ! ! Most storage places have a whole array of lockers in multiple sizes that are very similar from location to location, and nothing remarkable takes place when it comes to renting a unit. But this location has the best person in charge , always going above and beyond in helping customers. Highly Recommended!

Tara is the best!!

Stored twice with this company..no problems and always friendly Tara is always friendly and helps with getting me the right size no issues and I would recommend this location.

This Public Storage location is clean, convenient, the rent prices are fair, and the staff is very nice. Tara is the best. When I needed to upgrade to a larger space, she found me the best deal, and got me a storage unit near the entrance. I would recommend this place to everyone.

This facility is excellent, and Tara is nothing short of professional, efficient, and extremely knowledgeable. Good variety of options for storage and maps everywhere so it's hard to feel lost once you're inside. Any time I've had a question or concern, Tara has been quick to respond and offer assistance.

Tara and Frank are so nice and helpful. I have no doubt that this will be an easy to use storage facility.

Tara is very helpful. Thank you

Tara was fantastic to work with!!

This Public Storage facility is convenient, clean and well maintained. Our contact Tara has been consistently available, professional and given us excellent advice, support and service. We highly recommend this facility.

Great customer service and friendly

Tara good information

I Had A Wonderful Experience at The Public Storage On North St, Randolph. The staff is what have me coming back. This location has a great set of people, Keon A. assistance was well needed. He helped so much with resolving my issue.

Repeat customer. Tara is great. I alway come back to PS

Great customer service and facility

This is a well run, clean storage facility with the added benefits of year round temperature control and excellent security. The property manager Tara is friendly and helpful and goes out of her way to provide excellent customer service. I would highly recommend this facility if you are in need of extra storage space.

Tara was awesome she helped me keep a good rate so I could stay. Thank you!

Love Tara. She's the best. Also love PS. Been here off and on for years. I'm leaving now but I'll ne backfor sure.

Today I had the best customer service At the north Street location in Randolph public syorage. Tara went above and beyond to accommodate my needs with a unit and supplies.. She also took the time out to explain my billing dates and forms or payment options. She also got me all set up on the app to make my future visits to the unit effort and contactless. Great rental experience.

Very professional, extremely helpful and patient walked me through the whole process step by step effortless experience

Love Tara. She always helps me out. She knows what you need more than you. Place is clean quiet and safe

From these comments it clearly showing that Tara is asking people to rate her highly in the reviews. Which is desperate and a false narrative. I contacted her to resolve something which I thought was a simple issue. No carts available for the customers unless accessed during business hours? 3 carts available for a large establishment like this? Tacky. Tara was rude and sarcastic in her explanation as to why the current customers of the facility have to suffer for the mistakes of previous customers. I’m going all the way to ensure everyone knows how unprofessional she was.

Shama did a great job....great customer service. She is the best!!!!

Tara was Awesome!

Easy-to-use and easy access.

Nice place always clean. Manager is nice and helpful. Never had any problems here. Location is nice safe and quiet.

Love Tara. Shes the best.

My comments are focused on Tara. I have watched her with other customers and she has excellent customer service skills. She is friendly, in a natural way, not forced or phoney. I went in to pay my bill and shared with her that I am trying to downsize my unit. I am not sure how to get rid of things that I don't want. She gave me some business cards with people who can clear out the unit, also mentioned putting stuff online for sale or for free. She also mentioned getting a smaller unit first to move the stuff I want to keep into it when I clear out the larger unit. When it comes to Customer Service, Tara is a natural. Thank you Tara!

Tara was on point . She was very efficient in getting me into a new storage unit during this unexpected move. She really special i enjoyed working with her.

Tara is a true asset to this Public Storage facility. I see her every month when I pay my fees and Tara has always been incredibly helpful assisting me with any and all of my concerns relating to my 2 storage units. I am highly pleased not only with Tara’s professional demeanor but also her pleasant disposition.

This is a great place to rent storage, and the supervisor Tara was such a great help.

These days we live in we often here nothing but negativity! So today here is somehting postive! I would like to recognize Carolann for her exceptional customer service skills! Truly she is a great assest to Public Storage! Carolann was eager to help with any of my questions and went above and beyond for me! Something that is admirable and will only bring customer's back and referrals! Carolann keep spreading the light!! Great place to utilize storage needs! Immaculate and clean and the customer is Beyond! Thanks Carolann!

What a easy process to help with our storage needs!! Tara was great and worked with us quickly and efficiently, she provided us with a great price and all the information we needed! Highly recommend storing here !

These guys took great care of my stuff for 10 years! Carol Anne was incredibly helpful and accommodating with my move-out. Highly recommend.

Went to my storage today And ran to an A public storage Employee Who greeted me with a very pleasant , Hello .... She was cleaning, which that is something that I haven’t seen in a while , employees are usually hard to find there.. I asked her a few questions pertaining to a storage unit and when she had the time would you be able to help me, She instantly said yes, to come visit the office when I am ready. I went after I was done in my storage unit and spoke with her she was very helpful ,she was very friendly and very patient very professional. Her name was ..Carolann Thank you for all your help..

Carolann was very professional as well as friendly. She helped us with getting a cart . She keeps the place very clean.Thank you Carolann very much

Easy to rent online. Spoke with Tara who explained how to rent without coming in. Very important since covid to be as safe as possible. Thank you Tara for making this easy

Jordan was very helpful in helping to meet our storage needs in a pinch. Moving is a stressful time but thankfully for us, Jordan understood the crunch we were in and provided us with good customer service. He was courteous, professional and efficient. He worked with us to deliver the extra storage space that was required to accommodate our belongings at the last hour. Fran G

Quick easy perfect size and budget on point..

I rented at this location for 6 years, and always impressed by the staff and their customer service call in center. Shama, is new to this location, and she was very helpful to me on several of my visits, as I was making my last trips to empty my 10x20 space.

I had a unit here for over 3 years. All my items have destroyed due to a leak in the roof. My problem for not having insurance but the district manager was very nice on the phone when i spoke with him about the issue. I have now moved out but I am still disappointed that all my things have been destroyed.

On 7/9/20 I came to the store to rent a Storage room Janieca was my attendant she did everything on her power to make sure I get the room Because the computer was down,I cant Ask for a better person to help Great customer service thanks

I would not recommend this facility. Not only have they raised prices (they call it 'adjusting the price'). The place is not clean and the doors don't work most of the time, never mind the restroom. My 10x10 went from $173/mn to $210/mn in one year. 20% increase? Not good, nice job of taking advantage of the current environment.

It was too expensive and I never seen the unit that my son paid for for me.

Alicia gave me excellent customer service. Made me want a second stage unit, which I got two weeks later.

Shama was super helpful. Was a great experience!

Received excellent customer service from Rich. Friendly and professional. Would recommend this location.

I have nothing but good things to say about Rich at Public Storage. Exceptional customer service!! He’s very helpful and always has great energy when I come in the building. Glad I chose the Randolph location for my storage!!👍🏾

Rich made the entire process comfortable and a pleasant experience. He was very friendly, professional and helpful. I Highly Recommend! 👌🏽 Rich is fantastic. He made it super simple. Thank you Rich. 👍🏽👍🏽

Rich was super helpful, friendly and professional!! Will definitely be recommending this location of Public Storage.

very clean

Liked the storage unit I had for 2 years... until I got into car accident, totalled my vehicle, got hurt, all my property was auctioned for only 60 day late payment of $200!! I got no phone call or my "emergency contact" very unsatisfied with their communication as I lost everything I owned (irreplaceable things)

Every time I come here the “Manager will return by” sign is in the door. I have tried 5 different days in a row!!!! Get a second person if you’re gonna be gone all the damn time!

Alicia is very pleasant and professional. The facility is very clean too!!

Property manager was very helpful

Great experience! Very professional and helpful. Thanks to Rich, I'll definitely recommend your location.

Jovahn has exceptional customer service. He was extremely helpful to me and my needs. Thank you Jovahn!

So far so good

Alex was so so good at his job! He knew everything so much so I didn’t have any questions nor reservations about using facility number 25763! Thanks Alex!!

Alex has perfect customer service. He is very respectful and helpful. He showed me the unit very clean area.

Helpful and friendly

Very friendly staff

Amazingly helpful staff. I was helped by Rick who was very helpful and fun. I highly recommend him.

Alex was the ultimate professional! I will certainly refer a friend!

We had a wonderful experience, got a bigger unit than expected & got a great deal, 1/2 off the first month! Zack was awesome!!!

Rick is awesome. I am a customer at north street never met anyone more personable and friendly. I have seen him go over and above expectations! Sincerely Karen Kane

I went to pubblic storage looking to rent but didnt get a storage at that time because I was unsure if I was moving, rick provided me with great customer service and was very knowledgeable about space sizes and prices

My mom rented there a couple months back. Rick was awesome and very informative !!

Alex was awesome explaining how everything worked and showing me around. I even was upgraded to a slightly bigger space at the same rate because the size I wanted wasn't available. This place is great so far easy in and out with good secure access.

They have been so great at getting me in to a unit on a last minute move. So grateful to public storage. Thank you

Do you camera around the unite

I will like to have someone call me asap

Alex was great with the on-boarding process and communicated clearly. He was able (and happy) to answer the questions I had regarding the rental. Looking forward to clearing out some stuff to reclaim some living space!

Very professional staff, very clean facility. Appreciate Juanita's help setting me up with a unit

Alex was very helpful in helping me select the proper size unit based on my needs. Also giving me the fall promotion to help with cost.

Thank you Juan for the call about my lock I appreciate it so much.

Friendly staff above my expectations. Juanita Sanford, thank you for a great service. She definitely made me happy, even in a bad situation.

juanita was great. great customer service. the best public storage i’ve ever went to

i stopped by public storage with my mom and the place was clean and Juanita was great. Thank you for everything

Great place to rent. Very friendly staff. Nancy was a pleasure to work with

I called about my storage unit and Nancy was very helpful with addressing all of my concerns. She made things clear and easy for me to weigh all my options. Which was a great level of customer service.

Juanita was great ..and helpful

I went into public storage to inquire about rental units cost and general information. Upon entering I was greeted by Kim with enthusiasm and a smile. Kim answered all my questions and addressed all my concerns. Her knowledge and professional approach is truly an asset to the company.

The service was great. Kim was awesome. She was very patient and detailed when it came to explaining everything.

Danielle was great! She answered all my questions was professional and friendly.

Danielle doing a very good job, She deserves a raise

Juanita was great .... Great customer service

Juanita and Danielle have been very nice, courteous and helpful! They are very friendly and always have a smile to greet everyone!

The facility is very clean and has all of your moving needs such as boxes and packaging etc. as soon as you walk in.. there’s easy access to your unit and the prices are the best around! The young lady answered all of my questions and gave precise detail on my options and how to make payments etc. excellent customer service and a great place I will be recommending to all my family and friends!!!

Great service and easy access!

Chris has been kind, helpful, and patient with all my questions. A great employee! I have enjoyed doing business there, and Public Storage is lucky to have Chris.

I rented a space this week and so far so good. I have a big space outside and it's easy to get to it. Thank you Chris for your help.

Great location, excellent customer service! The staff are very easy to speak with and assist. Would strongly recommend!

I had a bad experience in this storage. I had to return my things to my old storage and pay one more day because here at 805 North St, Randolph, MA 02368 the storage carts can not be used after 6 pm it's a stupid thing to rent just for a month there's no professionalism in this store I do not recommend it ask if they could return my money to the card I did not want more the unit the head of the store told me simple and simple that he did not give me the explanation why

I went to inquire about renting a unit and the Property Manager Chris was super cool and helpful. He answered all of my questions and gave great advise about storage materials I might need. Not sure if I'll rent there as I'm looking for a closer location but I definitely appreciated the great customer service he gave. 2 thumbs up Chris! -EOT

This is a great example of how customer service should be displayed. I came across this facility in a short term move. I took a look at the place and was very clean, and professional looking. I spoke and met with Christine, the property Manager -and she was text book in the polices and procedures. I was very pleased with all my questions answered and great-Customer Service!

My experience at Public Storage Randolph, North Street was great. Chris is awesome! He explained everything to me and was very knowledgeable. A word of advice:. If your renting from there it's best to purchase the Public Storage lock to secure your unit. It works perfectly.

Every time I call the Randolph location I get the most pleasant young lady Shaneeya .I have called multiple times to see if a smaller unit is available and she is ALWAYS so pleasant and patient, one day she was busy helping a customer and told me she would call back and she did, she even apologized for taking so long to get back to me which I understood. Whenever I call and get her I am also so delighted.There are a few not so pleasant employee there (Christine)that I choose not to deal with.This young lady is very professional and knows her job. She deserve a GOLD star, THANK YOU SHANEEYA FOR THE GREAT CUSTOMER SERVICE

Danielle and Nancy were wonderful and very helpful I definitely recommend anyone to come here

Staff super helpful and friendly. Space is clean and secure.

Danielle was so amazing in helping me stored my luggage at Public Storage Facility. She was very helpful. She deserves more than five stars. I would recommend her to anyone who needs storage.

Shaneeya was awesome! Showed me the unit and helped me through the process in a very professional and efficient manner.

Great, customer service!! Stephanielee & David made my experience easy and explained everything, nice people.

This place has made a complete 360! So much cleaner and professional. I was there a couple of months ago and it looked like a zoo i actually left .The lady behind the desk stayed on her cell phone the entire time. I went last week and this new lady defiantly reflex's a great look for this company.

Danielle is AMAZING!! Very friendly and professional! Facility is imaculate. The cleanest storage facility I have ever seen! Definitely recommend!!!

I’m very impressed with this facility! It’s rare to find a business or service that actually exceeds the standards of their promises, Public Storage truly stands out compared to their competitors and offer a much better price! Danielle made everything easy for me and I thank her as well!

Danielle was extremely helpful, I was late and she still accommodated me with ease

The customer rep was terrific. She was very patient and very clear with instructions.

she was very helpful and professional

Danielle took great care of me. She explained everything to me. She was very courteous. It was a great experience here thanks to her.

I was on my way to Walmart to grab some packing supplies for my sons move abroad and stopped at Public Storage instead. Tara saved me the trip! I got the boxes and packing filler that I needed. It saved me time and probably money . Im glad I saw it on my way.

I don't usually write reviews but had to based on my interaction with Tara. She is fantastic! She spent some time with me answering my questions and was extremely pleasant and professional. The times I have seen her there, she is always straightening up something or cleaning or mopping. It's good to see that she cares about this facility. She always seems to be doing something to make that place a little better.

The Customer Service Is Outstanding, Stephanielee went out of Her way to square Me away, and I would definatly use this location for any future storage needs. Stephanie has made a lifetime customer out of Me, Thank You Again Public Storage!!!!!

Stephenielee was amazing.. she assisted us and made sure we got a big enough unit for all the stuff. She offered us a mattress cover because we didn’t have one and made sure we got the mold bucket for our clothes... I would definitely go back here again ... :)

Yesterday I went to Randolph public storage in north street,Stephenielee was so great, cool ,smiling and explain me everything.she is a great person thank u Steph fr everything......

good

I came into public storage in Randolph the other day and let me tell you how accommodating your manager Stephanie was. She was smiling upon my entry and was completely ready to help with every question and detail of my rental.... I would highly recommend this particular location as the customer service goes above and beyond!

Very respectful employee and she has an excellent customer service!

Stephenielee was great. She explained everything really well and was extremely helpful.

I Had A Wonderful Experience at The Public Storage On 805 North St, Randolph. Stephanie was Such A Big Help In So Many Ways. She Was Friendly,Helpful, Really Nice , and also helped me with other Resources. This Was My First Time having to Use Public Storage and I’m glad Stephanie made it a Good First Time Experience. Thanks Again Stephanie 😘😘😘😘😘

Had a great experience especially from professionally handled employee Stephanielee... Also would recommend anyone to this facility ... Thanks

Stephanielee was very helpful and got me into a unit quickly I was very pleased with her customer Service.

i'm very pleased with the customer service. the location is convenient and I notice to be clean and well kept. Stephanie was awesome and very knowledgeable of everything. Very professional and overall great attitude. Customer service and location appearance is an A++

Stephenielee was a phenomenal property manager. Very kind and sweet. Very helpful with the information about the place. She was able to answer all of my questions!

I had nothing but top notch service from this location on North st. Stephanie was very helpful and got me a storage unit and a few supplies to pack up for said unit. I will definitely recommend this place to all my friends looking for a storage unit

Stephanie was extremely helpful and answered all my questions promptly and professionally.

Great customer service. Stephenie was awesome as are all the different staff I have encountered each time I am there. Stephenie was great with my movers and very patient with me and my toddler through the whole process. The unit was spacious and easily accessible. Only reason I gave 4 stars is that I wish it was open 24hrs or later at least. I would definitely recommend and use again.

Excellent place to store extra stuff. The manager was helpful upon renting the space. It's right off of route 24 and easy to get to. Thanks.

Have rented space from this location for a number of years. HUGE improvement in front desk service since 2015-2016. Prior to Stephenielee's current management, the kindest phrasing I can attribute to my dealings w/ the Braintree Public Storage was lethargic indifference (them, not me HAHAHA!). Had a time-intensive 2017 year-end move & both Stephenielee & her crew were extremely responsive & helpful. High marks all around. Now get these poor guys a 2nd computer work station, PS higher-ups!

Stephanie is the best, very nice and professional. Helped us with everything, opened all the doors and helped us find our door through all the maze. The best ever:)

Customer friendly staff( Stephenielee) walked me through the entire process, showed me my unit and suggested ways to protect my items while in storage. Highly Recommended!

I visited this Public Storage facility today to check out a storage room and the cost. I was greeted pleasantly and helped by a young woman named Sammi who was very helpful. She took my information and then promptly showed me a the storage area. It was clean, neat and dry. All inside and climate controlled. I did not need the space immediately but I will definitely rent at this facility in the near future. Excellent!

When we moved in the gentleman on duty was so accommodating and helpful. He went above and beyond to helpus out. I believe his name was Alex. If not, the gentleman who worked on November 9, 2017 til close. Thank you immensely.

Customer service was helpful Stephenie Lee really explained everything I needed to know about this storage place.

I've been renting from Public Storage for a few months now. The customer service with Stephenielee is always amazing! She is always smiling and willing to help in any way she can. The day I was moving, I realized the unit I originally chose was too small. She helped switch me into a bigger unit that day with no problems! Thanks Stephenielee! The facility is always clean and its very secure with codes needed to access every entrance. Also this Public Storage location is reasonably priced compared to other storage facilities in the area and closer to Boston. I would definitely recommend this location if you need a place to store your belongings.

I am very pleased with the friendly & professional service. Thank You!

It was really good ....StephanieLee helped me Beyond imaginable.... im happy that i got the hlep i needed .....highly recommend you go to her for any questions or storage units

Stephenielee is fantastic! She was incredibly thorough answering all of my questions and her professionalism an attention to detail convinced me to be a Public Storage customer. It was an easy decision as she is very friendly and knowledgeable. The facility is very clean and well-organized. I am looking forward to working with Stephenielee for many years to come. I am so happy that I was lucky enough to find Stephenielee at the Public Storage Randolph location. Thank you Stephenielee :-]

I was met with a smile and top notch customer service by Stephanie Lee. I purchased their lock because of her friendliness and patience in answering my 50 questions. The facility was clean and did not have the mold smell that storage facilities often have.

how late can i go to storage

I work with Stephenielee. She did very good job. I like her.

Alex was my representative for my appointment and was extremely helpful. He was very professional even though the facility was definitely understaffed for a Saturday afternoon and he was trying to help everyone quickly. The facility is clean and climate controlled which is nice. The only bad thing I can say is they definitely need more weekend help and a shredder in the office yo destroy personal documents.

The place is clean. They are upfront about pricing. Manager was exceptional with help and information. I am really happy with them

Excellent customer service, very detail oriented and helpful. Stephenielee is very courteous and had an smile at all times.

I used Public Storage for two years at this location and had no problems accessing my unit. Customer service is excellent and the location itself is convientint and clean. Shout out to Stephenielee for all her help. She's the greatest!

I've been a customer for almost 10 years and I can't say enough about stephenielee as she has just been amazing. Thank you for the great customer service.

Great customer service (Stephanielee), secure clean facility! A+

Stephenielee was a top of the line sales associate. Made my life simple.... Just want to let u guys know what a phenominal associate you have in the field. Took care of all my needs

Tyler was great showing me my space, explained everything very well in a time efficient way

Stephanielee was quick, efficient and professional. I appreciated that she explained everything I needed to know. Also, the storage unit she showed me was perfect and exactly what I was looking for.

I stopped by this past weekend to get a storage unit. Alex made the whole process smooth and was very accommodating. I got the unit that morning and was done moving my furniture and belongings in the same day. I would definitely recommend this place.

Excellent help Alex help a lot very good explanation I'm very happy with public storage is reasonable price and clean I really recommend anyone to come here.

Great customer service at the north st location. Units are in great condition and the prices are cheap.

Great people and environment. Mrs Danielle and Mr. Matt took care of me. On Matt first training day. Go check it out.

People in office not overly helpful or friendly

Great customer service . The place is very clean. Highly recommended.

Property manager is extremely unprofessional. Background: When I first signed up for the storage unit, the prorated fee calculation was not clear. The paperwork says a due date that is different from actual. I was assessed a $20 late fee a day after the due date. I agreed to pay the charge, but the property manager prevented me from accessing my belongings. When asked to show me a policy that said he could do that, he answers 'i don't have to show you anything'. Paid the full balance to avoid confrontation, but for anyone else out there, be aware. I only used the storage unit for a month, but after carefully reading the contract, the wording is very deceiving and will get you in the worst possible way. I will never do business with this particular location again. After taking my stuff, I went straight to the competitor Extra Storage. Would never recommend this facility to anyone

I really appreciate the customer service. Leavens was really great and professional at the public storage in Randolph!

Smelly near the #400 side. Really has a stinky Mildew sent. Rent is conStanley going up

Very helpful and made the process very easy. Thanks john!!!

My monthly price keeps changing

John was simply fantastic! Great service offered helpful solutions and recommendations. Thanks PS and John for making my move so hassle free.

I just read a review really quick from YR Santos, and I'm going to have to highly disagree with that review. Customer service at this location is not all about sales. Personally, I have nothing but great things to say about their customer service. They deserve a 6 star rating for that alone. I read that review, and decided I needed to make my own. I've always had the pleasure of dealing with John, and he has gone above and beyond on many occasions. He is nothing but professional and easy to talk to. He is very commendable for what he does, and hope he stays a long time employee here. The facility itself is in a great location, and my unit is easily accessible (to me). I've had zero problems with my unit or the staff. I've been a long time customer here, and will continue to be. -Britney

John was a great help. I suggest getting more loading carts seeing you guys have so many unita.

Wonderful experience with John! Would definitely recommend to others.

Customer service is a point of sales, it has nothing to do with the facility itself and the fact that it is moldy and mildewy smelling. Which means so will the things you are storing. I am currently in dispute with the Insurance company that this facility uses. There have been ceiling leaks at the facility and there appears to be black mold on the ceiling tiles above. This mold is blown around the facility and the dampness has caused all of my items to have a foul, mildewy smell. I have lost clothing, books, vacuum cleaner, metal items were rusting and the odor does not come out. I have over 500 books that I will have to dispose of, family pictures I'm trying to salvage, and too many things I have to get rid of. I have paid thousands of dollars over the four years my belongings have been there and they are ruined. My items were in plastic bins, I had heavy tarp over my belongings, trays of baking soda, kitty litter and bags of charcoal to absorb the odor and moisture, but did not realize that the roof leaks had gotten worse. I read about them on YELP. Nor, did I realize that what I was looking at was black mold on the ceiling above all of the units. I don't want anyone else to have to go through this and am just warning as many people as I can.

I would like to write this review so that the compnay Public storgae will get to see what a great employee they have at there Randolph North street location. His name is Jon. (hopefully there is just one Jon because I dont know his last name). He was very pleasant while assisting me with my needs. I went to the Weymouth location and had a very bad experience. The girl was rude and hard to deal with. Im glad I found Jon at this location because it has made me still want to utilize this company for my storage needs. And it will always be at there Randolph location. Hopefully Jon is a long time employee so I can always use his assistance.

We got a good deal but then we received a letter stating that they were working on the roof until next year and that I would have to cover up my things if I wanted To protect them. Then I received a letter stating my monthly statement would go up despite signing a contract that stated we would only be paying a certain amount. When I called to ask why this had happened the employee responded with "because I can do what I want" rude.

If it weren't for the customer service of John, who has always been cool, helpful and direct, then I'd have only negative things to say that only the company themselves can resolve like the lack of carts, and mail notifications in regards to the roof and price increase, and a couple of etcs.

I would like to inform you of an employee of yours named John who works at 805 North St.,Randolph,Mass. where I have a storage unit.he is the person I've dealt with the most since having my unit.ive been sober and in AA for over 35 years and been in the Real Estate business over 30 years.i mention this to give you an idea of how many people I meet on a daily basis and how many people I've met over the years.i am a father of 5 and a grandfather of 6 also. John,has gone above and beyond for me numerous times.he is both personable and professional at all times with me. This man is truly an asset to your company and should be commended for his high standards as a person who must deal with the public on a daily basis.as I'm sure you know,everyone is not always a pleasure and a privilege to work with.hopefully you can continue to be lucky enough to have more employees like him. Your best customer,Johnny

Great Customer Service

Clean, safe, friendly staff! Careful of the mandatory lock fee. Otherwise, I feel safe storing my stuff here!

Just a little shout out to John. He has treated me very well and his customer service skills are great. If you need storage i would definitely recommend this public storage. Thanks again for all your help.

I toured public storage today and reserved a unit John was really helpful to make sure that the unit would fit all of the things I needed he was very clear about all the terms and conditions. Very helpful thanks john

Very convenient. Jhon at the Randolph location was great he was a lot of help and very polite love this place

I felt very unwelcome dealing with a new lady there. She didn't say her name. She wasn't trained properly to sound professional. She kept asking me same question 6 times! I left the place feeling of never come back there again.

Very kind & helpful helped me understand everything completely good customer service

Great place to store your goods Thanks John.

Good customer services skills pleasant did a great job. John

Very nice professional people

Great Service! John was very helpful with my moving process.

John did a great explaining the different size units and giving me a tour of the facility.

Its always a pleasure to come in and have John help me with my bill and always with a smile and always friendly and polite

This is my first time using a storage company and I must say that my experience with John was very good. I'm confident that I've chosen the right place.

Great no complaints!! Thanks to Zhane and John.

Because John at this location always takes care of me and with a smile! His Customer service is excellent!

Thank you John 4 your service

John made my rental process really easy and it was really good and kind thank you very much

John was a great help in getting me set up. convenient and courteous.

John has great customer service and give me me a deal i appreciate him thanks public storage!

Great experience! John is very nice and I was very pleased with his service.

John was very helpful in our rental process, manager was knowledgeable and helpful

Elisa was very helpful and answered all questions. We recommend this storage facility because of the temperature control in the storage unit and customer service.

great reception, got all help we needed

This review is for Zach who was very helpful, knowledgeable and friendly. Excellent service Zach. Keep up the good work!

Amazing customer service.. I would recommend this place to anyone.

John was very professional and patient. He showed us the storage unit and explained the policies and procedures. I give him top rating.

Great place, helpful employees

Very friendly and helpful. I am a happy customer.

Very nice experiance john was very willing and able to assist me in my needs i can say renting a storage locker was easier than i thought thank you

John is very helpful to me and I see him a lot he's a very good worker and a pleasant person to do business with

I am a new renter of Public Storage at 805 North Main St. Randolph Ma. I am very pleased with the Great customer service and highly professional staff. John helped me pick out the perfect unit for me! He is excellent to work with. This was my first time storing my things and my experience was great. I would highly recommend Public Storage@805 North Main St. Randolph Ma. to anyone.

excellent customer service and very helpful with helping choose the right size storage space.

Great customer service and highly knowledgeable staff. John helped me pick out the perfect unit for me. Thank you for your assistance!

I would like to thank John/Kristen for making my storage experience feel safe and comfortable it feels like i still have my things @ home

The first day I walked into public storage I had met the most two professional people kristen and john. To this day they are so helpful with any questions I have, they make hell of a team John and Kristen keep up the good work👍

My experience was fine. employee Kristen was friendly and professional. Very knowledgeable and explained everything in detail. Thanks

zach and John over at the Public Storage in Randolph were the best customer service reps I ever encountered. they went over and beyond to help me retrieve my lock keys that my son threw behing a kick plate on the door. John went and found a hangor in the back and was able to successfully get the keys out. thanks John and Zack for all your help!! :))

I have been using this facility for the last 5 years. Climate control and secure location make it easier to control access to valuables. Great people and convenient location.

I want to thank John for all his help. He is a true professional He helped me with all my moving needs and helped me pick to right size storage area. I've been back several times and he's just great. He took a lot of stress off moving. I also met Kerry and she also was great. I would highly recommend Public Storage@805 North Main St. Randolph Ma. to anyone. John is a ALL STAR. Best Regards, Ron

Fabulous and very helpful. Kristen and John were exceedingly friendly and courteous. They are also very knowledgable!

Overall, I was satsified with the service and friendliness of the folk, but there were some minor instances that made me feel customer service "with a smile" was more forced instead of genuine. Bottom line is that I can easily recommend this place to someone in need of storage, whereas that is the goal, and it is well provided.

Fast,convenient, and friendly service, Chastity was amazing I will definitely keep doing business with this location.

Fast check in and very informative on policy.

Came into public storage the other day, there was a worker named Kristen and she was so nice explaining things to me, I know I was a pain but she kept her cool and explained everything to the best of her knowledge and showed great customer service. I greatly appreciate all your help. Thanks Kristen.

I've used this place numerous times and have never had any issues. It's a clean location and I have no problem trusting that my things will be ok

I loved the customer service from Omaira. She was very respectful.

I visited this property and Omaira was the person I saw. I sincerely appreciated all the information I received from her she was very professional and patient and very nice. Even thought I am not ready to rent yet but if I was to choose I would recommend this facility. She was extremely careful and very very professional with everything. ! I say deff. Thumbs up !

I was looking for storage place and I went to the storage store at 805 North street , I ran into this lady who was very professional , patient and very nice -Omaira. she showed me three units. I haven't decided what storage yet, but if I had to pick I will definally store my things there. She definally is a A+.

Christine is always kind and helpful. A rare gift these days.

I am not happy so far. I just rented in September2013 and already the rent has gone up. I was not able to get the $1.00 deal when I originally rented. I am seriously considering looking to rent somewhere else.

Great staff! Christine and Kristine are always friendly and helpful. The storage facility is clean and well kept. I can't wait for Public Storage to fix loading door! I would highly recommend this facility.

I rented a storage unit there not to long ago. the site is very clean. the girl i spoke with christine was nice & very knowlegable. helped out quite a bit. would def recommend using them.

I have gotta give it to Wes; hands down best customer service. I was trying to move my stuff in on the same day that I signed up on a late Friday afternoon. Not only did Wes provided friendly service, he even stayed after hour to help me fix my lock when I had accidentally broke the key inside the lock-don't ask how it happened but it did. The key broke and was stuck in the lock pretty good. It was around 6:30 pm so no locksmith was going to show up. I thought I would have to leave my things there unlocked because I wouldn't have anywhere else to put it. If he wasn't there, I would've been stranded. This guy was a real life saver. Thanks.

Customer service is great. Omaira took great care of me. They are fantastic.

My experience with Public Storage in Randolph was excellent. I can't say enough good things about the customer service. They are very professional and knowledgeable and went way out of their way to make sure I was satisfied with their service. The property was clean and well maintained. I would definitely recommend Public Storage in Randolph to a friend and I'm sure I will use their services again in the future.

I went in to check out the facility and decide if I wanted to store with Public Storage Randolph or travel to the Lock Up in Stoughton. I had previously stored at the Lock Up last year. I am a businessman and believe in first impressions. Christine was very professional and informative during my visit. I will only store with Public Storage in the future. Thank you!!

Great customer service & overall great experience. Very happy.

I've rented from here, no complaints. Building was clean, the staff was friendly and helpful. The prices were not outrageous. Thanks for the storage.

my wife and I rented here the girls were very helpful

This was the best customer service I have ever experienced. The staff was very knowledgeable and very courteous to my girlfriend and myself. They made this experience very easy and we felt very comfortable for our first big moving experience. Highly recommend this location and will continue to do business.