Public Storage Self-Storage Units at 671 Washington Street, Quincy, MA

Really too soon to say but I am very impressed with security.

Increased rate by over 25% after 4th month.

👍👍

alicia is awesome great experience

Great Service

2020 OMG! Alicia and Jacky are rock stars. I called into the Quincy location regarding my account. Jacky and Alicia were so helpful in assisting me on not having to cancel my account. They both were very proactive and kept the line of communication in helping me resolve my concern. Thank you, both! 2024 I just wanted to take a moment to give a huge shoutout to Alicia over at Public Storage in Quincy. After four years of storing my belongings there, I've recently ended my agreement, and I have to say that Alicia has been consistently amazing since day one. Her kindness, warmth, and welcoming attitude have made my experience as a customer truly exceptional. It's rare to come across such a dedicated and friendly professional, and Alicia exemplifies those qualities perfectly. I genuinely appreciate all her help and positive energy over the years. Please pass along my heartfelt thanks to Alicia for being such a wonderful representative of Public Storage.

Alicia was very friendly she delivered excellent customer service efficiently and effective I am so happy I chose this location definitely will suggest to others.

Alicia is a phenomenal and helpful employee who was able to kindly answer all of my questions and concerns. Great service!

I've had a storage unit here for years. The staff was always super friendly and the facilities were always in perfect condition. I wish I could keep renting but the company who sets the prices (not controlled by the staff sadly) is super predatory in how they do pricing. What started out as $229. has turned into $473. With the last increase coming with no notice and just showing up on my statement. I get prices can go up but this is just wrong. Even online, for the same unit, the price is set at $201, cheaper than when I started. Public Storage as a company seems to have no interest in long term customers who have always paid on time. Even now when I put in my move out date, they instantly sent me a message about getting money off. Had they not been so greedy, I'd still be paying them. I leave this four star review for the staff who make this place great. I hope someday what you do can bubble up to the overarching company and I can leave a five star review.

Very helpful and nice

Alicia was incredibly helpful and knowledgeable! The process was very easy.

I’ve had some pretty bad experiences at other storage facilities so I was a bit skeptical getting another storage unit. Then I went to public storage in Quincy and met Alicia who made me feel comfortable right away. I have never felt better about keeping my personal things in a storage facility. Thanks again Alicia!

Alicia the property manager has been so helpful and warm. She walked me thru the whole process. I would definitely recommend people to come here.

came in today and Alicia took great care of my mom and grandma. great place. she showed us around showed how to use the lock. thank you to Alicia

My brother and I recently obtained a 5x10 unit...In Quincy Massachusetts on Washington Street,Jackie and Alisha are the best they were so helpful for us,we hadn't a clue,we do now ☺️we are moving on up to a 10x10 that's howHappy we are with Public Storage in QUINCY MASSACHUSETTS ❤️

I rented out space for a few months. Very affordable and flexible. Thanks to Jackie and Alisha for making it a wonderful experience 😊!!! Very nice ladies !! Very clean and accessible units

Great facility. Very clean inside with a large parking lot. Staff is very attentive and accommodating

Great service, very nice and very respectful. Will recommend to friends/family

Staff was knowledgeable friendly patient careing was awesome

The two women at this location, Jackie & Alicia, are PHENOMENAL. They are friendly, helpful and reliable. I highly recommend this location for your storage needs. Quincy is a bit of a drive for me, but absolutley worth it. I will only use this location going forward.

Worst storage facility I’ve ever been to. Staff is EXTREMELY rude, save your money and go to one of the other local facilities.

I had my belongings stored at this facility for three years. I moved to this one from a different company. Everything here is so much better. This building is always clean, and security seems really good as well. Customer service has always been great!The women in the office, Jackie and Alicia, have always been so helpful and courteous. They go above and beyond to help whenever they can. If I need to rent another storage unit, I wouldn't hesitate to come back here.

Good Customer Service from Alyssa. Nice n Clean place.

I came in today to rent a storage space and was greeted by two wonderful young ladies. Jackie and Alicia were both very delightful and extremely helpful. Jackie took me around to show me the property which by the way is spotless. More businesses should follow public storage and their cleanliness and how well their staff is with customers.

This Storage location is the cleanest and most convenient location ,Jackie and ALICIA are polite and very helpful in everything you need ❤️ 💙

Just want to give an update of an old review. Have been renting at this Quincy Public Storage facility for about 3 years now. We've been completely satisfied and relieved that such facility exists. It's clean, safe, secure, and easily accessible. To top it all, Alisha and Jackie are the dynamic duo with amazing customer service. They go above and beyond answering concerns/questions and resolving issues. They are both incredibly nice, patient, and very helpful! Really appreciate all your help!

Alicia was awesome very kind very helpful definitely changed my mind about storage facilities.i use to rent a garage until the owner sold the property I was very hesitant on going to a storage place when I got there she was extremely happy to help walked me through the whole process assured me my things will be sage around the clock.Alicia thank you so much you are amazing.

Every time I go to this location it is always so clean. Jacky and Alicia are always so helpful.

FANTASTIC set me up great was very personable

Jacky and Alicia were the best help and made my move so much easier. Definitely recommend renting a unit here.

Storage area was made seemeless and jackie was amazing

Coming back because of Jackie and Alicia!!

Alicia was EXCELLENT!

Terrible place. Cost is way too expensive for you to close at 5 p.m. How is anyone working supposed to get there by then?

Jackie and Alicia were very friendly. Both are professional and very helpful when it came to renting my storage space.

Too much drama.

7/15/23 I downsized my living space, Jackie helped me tremendously thru a very Stressful time. She was easy to work with and gave me great tips.

Just wanted to share my most recent experience with Public Storage. I was moving from Quincy and needed a place to store some moving boxes while we were sorting things out. I called around to a few different storage facilities and decided to go ahead with this specific location. The customer service that I received from Alicia was so wonderful, she helped me find a storage facility that was within our budget and was also big enough to house our many moving boxes. She explained the check in process and made me feel at ease. The storage facility location itself was kept very clean and organized. It was an added bonus that there were moving carts for guests to use to haul the many boxes. Alicia also kept in mind the dates that I was moving into my new house and left a followup call to remind me to cancel my unit. She made the checkout process an absolute breeze. Big kudos and shoutout to her for making a stressful moving process a little less so.

The young ladies at the Quincy location are angels. Miss Jackie , Miss Alicia and Miss Kay. They were so sweet and helpful while our family was going through trying times. If you have to choose any storage site, choose the one in Quincy.

Alicia, Jackie, and Kay are amazing!! Great customer service.

Jackie and Alicia were fantastic. Very helpful and always available if needed. I have rented a unit over the past 2 years and the facility is very clean and well kept. If I need storage in the future I will definitely be back. thanks Neil

Jackie and Alyssa were great, very helpful. Clean facility will definitely come back.

Very nice and cleaning. wonderful staff at this public storage, especially Jackie!! She is very good.

Alicia and Jackie are the best!!

Super clean and well kept. Super helpful staff. I appreciate Alicia with helping us give access to the dumpster. Huge help.