Public Storage Self-Storage Units at 8550 West 83rd Street, Justice, IL

Crystal was amazing it was a smooth process

Tim is very nice. Answered all my questions.

Thanks Crystal for everything..she a good and hard worker ❤️

Tim is great thank you

Excellent storage facility and professional staff. Tim helped me get exactly what I needed and has wonderful customer service! Thank you for making this process streamlined and easy!

Thank you Tim for your great customer service

Thanks Tim your the man

Crystal was so patient with me she walked me through rental and explained everything. She was very helpful this company should really appreciate her! Crystal was the best

Tim is the best guy to work with. Hes the man

Tim was helpful and knowledgeable of the place gaved us great help and quotes

crystal is an amazing property manager, she helped me choose the right size unit and made the transaction smooth and quick so I could move my things in same day. Very friendly, professional and knowledgable. Top notch. Public Storage is fortunate to have her. Thank you Crystal!!!

Tim was great!!

Christal was great and pleasant to work with.

Tim was great

Ms. barb was amazing and was very sweet and kind. She took such good care of my cousin and I. I honestly only like to come when she’s there. She my little aunti.

Thank you I just got my unit today it only take me 15 minutes to get everything done. Thank you for this great service

Shout out to ashley for best customer service really went out her way to help me thanks!!!!

Ashley was the best and gave me great services

Crystal was very nice

Tim is great to work with

Crystal was very nice and helpful w move in

My Experience was very awful There I ask Over There At The Office That l Can See My Storage But The Person in The Office Refuse To Let me See How Bad Of The Inside The Mouses Had Chewed My Stuff Now They Want Me To Pay 413.00 I Just Wanted To See What l Be Paying For Before A Person Can Have Out All That Money !!!!!!!!!!!

Tim is great. Knows his stuff

Tim was Very nice and helpful

Tim was great

Crystal is an amazing employee! Her customer service is top notch and she truly cares about every customer that comes through the door. She represents public storage in a great way!

Tim was awesome. This is our first time using a storage facility. Tim was patient, answered all our questions & was exceptional. He is a great asset you Public Storage!!

Tim was great

Tim is very helpful! Great customer service! Site is clean and quiet!

Crystal went above and beyond today thank u

This is the absolute worst public storage I’ve ever been to. 1# I can’t make payments because they banned my account. #2 the manager that is black woman named crystal and barb wont answer my phone calls and puts me on voicemail each time I call. #3 each time I call a young lady answers the phone and tells me she’ll contact the manager for me but ends up hanging up. #4 my car is stored in unit D179 10x15 and it’s been there since 04/08/22. My payments been blocked and couldn’t make any payments at all. I was in vacation out of state and they took advantage of me and my property. This been going on for months now, it’s already 02/20/23 new year and still can’t get access to my property or any management. Customer service is terrible I n ed my property back and a refund. My lawyers are on standby ready to start this case in court. Justice will be serve, not today not tomorrow but now!!! Over $50k worth of property in that storage unit, important legal documents that will be imprisoned forever if tampered. Everything single item in that storage unit has been taken pictures set accordingly. I have prove of everything, emails, phone calls, voicemails. I’m done waiting and playing games.

Hey everyone! Hope this review helps you decide if this is the place for you! Just had a mistake happen. (totally my fault) I basically put my things into a unit over from mine because the unit labeling was on each side so I was confused! Just walked in and spoke to TIM and he was as nice as can be. Took care of me in such a courteous manner I had to leave a review. You only get him on mondays though guys so if you need someone who will help you and get you the info you need I highly recommend TIM. Thanks again TIM and tell your boss you need a raise!

Not sure about other locations but this one has a worker name Crystal who go over and beyond for customers. She truly is a wonderful person who explains everything in a clear manner. She was heading out for lunch and stop what she was doing to help me find the unit and taught me how to easily open the unit. Great location with great employees

Great Service From Tim

Very friendly and made this process easy

Hi my name is José Luis and I want to let you know the office agent “crystal “ was so good whit all the details for me to get the storage she helps whit everything so I’ll hardly recommend this place THANK YOU.

Chrystal was fabulous. She was patient and courteous in my time of need. I strongly recommend public storage.

Thank you Tim

Tim is very nice. Great manager

Crystal was amazing and knowledgeable service was amazing

crystal very nice and helpful!👍

Ms. Crystal has been very helpful, amazing customer service.

Nice place, friendly staff. Katie is very kind

Crystal was very helpful

Super sweet,helpful ,easygoing thank you !😊

Very knowledgeable & great customer service....

Awesome customer service! Fast and easy process! Cost friendly rentals! Thank you Crystal! :)

Crystal at the Justice location and everyone there super helpful. I highly recommend this location. She is the absolute best. I really appreciate the way you treated me. From the moment I got there with all my belongings and needing a bigger space. Lisa made it so easy and fast. The change was done so quickly Lisa at the desk was swift and sweet. I was hospitalized thank you Crystal God bless you for your patience and communication. Thank you.

First time renter here at public storage and I’m grateful to have had a wonderful representative in Crystal. She is very informative and patient. I will definitely recommend Public Storage to friends and family thanks to her professionalism. Thank you Crystal!!

Very polite and knowledgeable

Crystal was amazing and so helpful

Crystal is the main star at this location Great customer service experience

Crystal was great helping me over the phone thank you

Very nice , 5 star

Crystal was very helpful and will recommend location

Crystal is always very helpful and kind when I come to my storage unit. She goes the extra mile!

Barb was so courteous and helpful. Thank you.

Crystal did an amazing job with my move in

crystal was helpful definitely will recommend

Manager there is very helpful and friendly. But the property is a very dangerous place to drive. Major issues with SINK WHOLES. Which the property manager has no control over.

Great service

Awesome personality. Great assistance. Highly recommend this location.

Crystal is so nice every time I come in to make a payment she is friendly and funny !! I would definitely recommend this justice location

Crystal is very informative, detailed, and answered every question!

I rented a storage in Justice, the person named Crystal was very helpful, she was very professional, everything went nice and smooth quick. I recommend it👍

Signing up for a Public Storage unit can be expensive and for some reason, makes me very uncomfortable. I went to the P.S. location in Justice, Illinois and had a wonderful experience. Crystal is the gal at the front desk and she walked me through everything including but not limited to the mobile app and she also offered me some ideas on how to save a few bucks. All business owners need to understand the value of their employees. I highly recommend using this business because of the personally tailored experience I had here.

Came into the facility to ask questions about my unit. WS happy to see Sara was working because I haven’t had much success with the other employees who work there. After assisting me Sara told me about the Public Storage app and even took the time out to show me how to download and set it up. Most of the answers I was looking for was right there on the app. KIDOS TO MS SARA AGAIN

Sarah was so so helpful and nice...

Crystal was so helpful getting us setup. Super easy and quick.

Location is very quiet Ms Crystal is just awesome property stays clean every time I visit and her personality is a whole vibe keep up the great work Crystal

Some of the staff were very rude. I broke a vase that was in my storage I asked the attendant for a broom to clean up the glass, she rudely stated, I'm clocking out can't give you a broom.

Crystal was great. I was very pleased and helpful. Thanks

Does excellent job

Overpriced

Crystal was so friendly and helpful. She helped make the process for less intimidating

Crystal was very polite and courteous! She was very helpful and professional! I would definitely work with her again or refer her to anyone looking for a unit 👍🏽

Nice place and professional people. Friendly atmosphere its what i like about this place. Crystal is amazing and helpful !!!

I've had my storage there for over 20 yr.s. i've dealt w/different employee's threw the yr.s,but Crystal has been my favorite hands down. That"s why i"m writing this review, she's always so happy, helpful, and so pleasant to deal with. When i drop my payment in the slot, i always ask her to call me to confirm payment, she'll call my cell phone & always takes the time to do that. I'm a manager myself, & she is a great employee, i hope they appreciate her, like they should,good employee's are definately hard to find now a days.

Sarah provided the best service I could ever ask for. She’s super nice and helpful. I highly recommend this place 👍👍

I appreciate the courtesy and professionalism

Crystal was amazing! I had issues with paying my bill online for two months and she was able to assist me. I appreciate her service! She was great keep up the good work!

Make sure you asks for Crystal. Crystal is a hard worker and will make sure you are happy with what you want.

Make sure you asks for Crystal. She will make sure you are well taking care of.

Came in to ask a few questions about a unit I plan on renting in a month or so, and crystal was so helpful and explained everything to me.. I will definitely be making my reservation at this location when its time..

CRYSTAL WAS VERY HELPFUL SHE HELPED WITH ALL MY STORAGE NEED COULDNT OF ASKED FOR GREATER CUSTOMER SERVICE

Anyone looking for a GREAT PUBLIC STORAGE unit to put your special belongings, please come only to this address if you are in illinois. Make sure you ask for CRYSTAL only! In a day of epidemic fears and worries she is so kind,warm and personable!! She finds what truly works for you and your situation!!! Plus she takes the time to truly listen to your personal story(because we all have one)!! Talking with her is like talking to a best friend who cares, who just happens to have a successful business lol!!! This place is in Justice! Key word justice.... goes a long way in these days!!! So I highly recommend you take your business here. The units are clean and the property is extremely clean as well! But ask for CRYSTAL!!! You will see what I mean!!!

Rented a space at this location, Sara was so helpful. I was unsure of exactly what I needed and she helped me make my decision. Customer service was A1 my visit was full of laughs. I left a very happy customer!

Crystal was such a huge help to me when I needed a storage locker near closing hours. She went above and beyond to help us and ensure we had everything we needed. I would highly recommend this location to friends!

Crystal is so efficient and helpful! Such an easy process!

Crystal did a good job with helping me find the right size unit

What a great experience. Crystal was so efficient and right on point with the unit. She made sure to explain and go through all that we needed to know. I would recommend going to this Public Storage and make sure to ask for Crystal. Thank you for all your help and getting us in and out with paperwork fast.

Crystal was wonderful! She was super friendly and had no problem explaining and answering all our questions. Definitely deserves a raise!!

Great location and easy to find. Had really great service. The property manager Crystal was really considerate & thoughtful. Update, when moving out the company won't prorate. When I checked out I was informed of this and I stated what I wanted to pay a different amount less than the monthly charge. The person confirmed the amount I wanted to pay, and said she changed it on her side, but I was charged the full amount.

Crystal is awesome

Great service and friendly staff. Highly recommended

It was great!!!

Crystal was great I always find myself just running off at the mouth with her lol she has such a great personality

Crystal was a 5plus help. She found for me the best deal. Very professional and fast. She has the most beautiful welcoming smile. Thank you Crystal 👍👍👍

Crystal is always so polite and helpful and makes her presence known on property i have been a renter at this location since 2014.

Crystal was amazing she even stayed later then close time with no complaints... she took her time and explained everything to me I will definitely come recommend this location

The attendant is very sweet.

Very courteous staff, and very fair prices:)

Awesome service. Thanks Christal

Crystal was very helpful this morning in accomending my needs for storage Donna

Had an amazing experience with public storage. Treasure was very polite and helpful with making sure my storage needs were met. I definitely recommend Public Storage in Justice, IL for your storage needs.

I reserved a unit today with Nina who was very thorough and knowledgeable. She was very pleasant and courteous to work with and advised me as she would a friend or family member. Awesome customer service and very happy with the location of the unit.

La mejor empleada que tiene Public Storege es Shirley , es amable , muy trabajadora, siempre cuidando de dar un excelente servicio, gracias Shirley.

How much for a 5×10 unit

Crystal Is So Sweet And Nice And She Always Make Me Laugh And She is Beautiful Person Inside And Out !

Crystal is the best employee you have and has the best customer service skills and I love her energy

Crystal she is the best she helped me a lot customer service was very good and I was very happy with how she treated me

Crystal is great! She showed me a unit on one of the hottest days in the Chicago area and didn’t miss a beat! Facility is clean and easily accessible - highly recommended!!

Came in to pay a bill and Crystal was awesome if I could give 10 stars I would...

Reserved my unit last night, spoke to Crystal at the facility this morning confirming my apt of 4:30pm and just got a call from her that the unit I reserved is no longer available. The reservation specifically says you have reserved this UNIT and I was told they don't reserve the units. What exactly is the point of reserving the unit if it will just be sold before your appointment. Ridiculous customer service and seems like a complete scam to up their prices to me. Now the same unit is miraculously available for a higher price. I'd rather pay more money and have my belongings somewhere trustworthy. If I could leave zero stars I would. Unbelievable.

Crystal was amazing came in saw a few units and even with the heat she took her time and did not seem bothered at all with showing multiple spaces.. I will recommend this location!!!!

Crystal was amazing very polite and patient

Katie did not have size she helped me find another store

Crystal was very helpful and professional! She took her time to show various sizes of unit until we found the perfect fit! She was friendly and knowledgeable!

Crystal was great she helped set up our storage and just the right size and price thanks Crystal!!!

Crystal was amazing

Crystal was wonderful explained everything and showed us a couple different units of course we went with the bigger one. I appreciate her time on explaining everything and making sure our needed exceeded our expectations. Would definitely recommend this location!

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Crystal was very helpful and informative! Great customer service.

Crystal fast and professional service highly recommend.

Great experience. Crystal is very helpful and friendly. 😀

Crystal was very nice tp work with and patienly liatened to my personal issues while continuing to process my unit

Crystal here was wonderful love her service she really knows her stuff very helpful

Stacy was wonderful and very helpful in setting up my unit today. Thank you stacy!

I will recommend my family & friends to this location. Very clean atmosphere and young lady Ms.Crystal was awesome. She got me in and out .

Great customer service from crystal

I got a storage here today and Crystal was so nice and helpful.

Great customer service by crystal.

I Can’t Believe This Public Storage Just Intentionaly Rob Me and My Family our earn Properties we Work Hard for Just for a $61 storage Payment and they sold our properties and left us with nothing just because we Trusted them to be close to here we live... in and that’s our first time Using this Public Storage on S 87th Ave Justice IL. I have used other public Storage. I haven’t never experienced such intentional Act. I am Happy this is America where Court System works.....Please Watch out for the Shirley she will enter wrong information and also give you wrong phone number so that’s you can’t get access to your property and then they can sell your properties less than 2 months the owner of this storage is not for the public safety Freddy H...his the master plan to forcefully sell people property ....he his intentionaly robbing the people going on hardship and making it worst on them...Don’t USE THIS STORAGE so you don’t regret like me

Crystal was fantastic! I'm all set!😁

Crystal was very helpful! She explained everything and was very nice! Thank you crystal!

We currently rented a storage space at Public Storage in Justice. I’m happy to say that the facility is very well kept. We also worked with Crystal who is incredibly friendly, knowledgeable, and helpful. She answered any questions we had and ensured that we were aware of any information we needed to know. I highly recommend this space for any of your storage needs!

Great service

Crystal was amazing

Shirley was awesome! Very helpful. We needed a storage unit ASAP contacted public storage and made a reservation over the phone and walked in and she had our unit and paperwork ready to go. Shirley showed us 3 units and helped us pick the perfect size. Thanks again!

Shirley did a great job.

Great service with Shirley

Very easy & convenient I was so impressed and Crystal the relief manager couldn’t be more helpful!! And so sweet!!

Need space - get it.

This is our third time renting from this location and we continue to refer friends and family as well. Shirley is always very kind and accommodating. The rental units have always been swept clean and ready when we arrive. I would recommend renting from Shirley if you are looking for storage in the Justice area.

Crystal was AMAZING! I had an issue with my account and went it to the office and she took care of everything really quick. What I loved most was that she didn’t just send me away, she apologized even though it wasn’t her fault and got it taken care!

Shirley was very helpfull..you need to double her pay!!!

Awesome place, Shirley did amazing job taking care of us!!!!

MS.SHIRLEY WAS NICE AND HELPFUL SHE MADE SURE EVERY THING WAS GOOD.VERY CLEAN SITE.THANK YOU MS.SHIRLEY

Shirley was great, gava us all the info. and was really nice and polite 😁

Shirley's the best great service always thank you

Shirley is very nice and the location is down the street from my house, making it really convenient for me. UPDATE: I still love the place, Shirley is very nice and helpful! 2ND UPDATE: Shirley, you are so helpful. Shirley calls to let me know of my account status and every time I go in, she goes out of the way to help me. You're awesome, Shirley, Public Storage should give you multiple raises for you. 3RD UPDATE : This is the best staff I've ever met! Every time I come here, Shirley and Crystal are very nice and willing to help you with everything!

Great place shirley is the best very helpful and crystal was also very helpful and friendly

Great experience, crystal was very informative and patient with us. She helped us out a lot.

Had a helpful person name crystal helping me

This property is amazing very clean and friendly staff will come again

Love Shirley. Knowledgable and sweetheart

Shirley was extremely courteous, helpful and sweet.

Shirley knows a lot about storage, and is a great help. The place is clean and safe!

Excellent customer service, easy access, well maintained facility.

I pay my bill on time every month! But this place needs to fix the pavement here!

This is the worst storage facility I've ever been to. The lady who signed us up over charged us for EVERYTHING and was a real B!T©μ to us.. when I originally called she told me my total will be $24 when we got there we ended up paying $57 and change. She also made us buy a $21 lock and didn't tell us that we could purchase a lock somewhere else on our own. Then when I confronted her with this she just backtracked and went in circles and couldn't give me a real reason why. She knew I was desperate for a unit so she really stuck it to us... She was just a very very nasty person!!! I do not recommend this storage no matter how desperate you are.

Do you cover insurance if something is stolen

Thanks Shirley, you’re the best!!!

Shirley was the best , she help me a lot , everything was very fast! Highly recommended!

Had a great experience with Shirley. She helped us with all the information and questions we had. Thanks Shirley for knowing your stuff.

Love this place. So nice and clean.

This is my third unit at this location. Shirley is very polite and helpful. Couldn't ask for a better property manager!!!!

Ms. Shirley is the best!!!!

Fantastic Shirley is the nicest lady in the business

Shirley is the bestest of the best!!

Shirley is the greatest, I’ve kept my things at this location because of my satisfaction with her!!! She is the greatest I’d always want to deal with her!!

Compare to other public storage locations this one is clean and secure, the gate works well, customer service personnel its cordial and well manner also knowledgeable in storage moving needs, I rarely give 4 stars to any location until they deserved it and this one its one of them.

Shirley is great. Clean and well kept facility. Very friendly. Would recommend this location.

The desk people are great, and the facility is clean and well kept.

Great deals

Shirley is just the best. Took good care of my concerns and got me a great unit.

Shirley is AWESOME!!!

It's been a wonderful experience dealing with Shirley. I live in an apartment complex, and one of my biggest issues was where was I going to store my motorcycle. My problem was solved when I found public storage. Very clean and very nice people to deal with. Thank you Shirley again!!!

Had tge best experience at the Justice location (#26816). Shirley was quick, to the point, offered and advised me of all my options and super cheerful, friendly and helpful! Thank you so much Shirley!!!! 😁

We have used the justice storage for many years now, and never had any problems there. The facility is always clean and very secure. The people real great...and we admire Shirley how she is always bbseen Helpful having all the supplies we need available for us. This facility truly deserves a plus plus plus !!!!!

Clean and safe storage. Worth the price. Shirley is fantastic!

THE SERVICE WAS VERY GOOD AND FAST. SHIRLEY IS A VERY NICE PERSON TO WORK WITH. JUST A JOY TO DO BUSSINESS WITH!!!

Shirley is awesome. Very helpful with what I needed and the pricing is fair!

Super clean and safe. Nice management staff.

Shirley is a very nice person to deal with! Used public storage before and recommended to friends!

My mom rented with them and they never would work with her, they were repainting the building and my table got ruined, after the fact she told me oh I can give you a tarp. Went there numerous time with the sign on the door and the worker was 15 minutes past the time and then they have an attitude. Would not store there again

Shirley is great always helpful and friendly thank you for really getting us a good deal.

Shirley was extremely friendly and helpful. The place was nice and clean and easy to get to.

Very clean facility and the customer service provided by Shirley is outstanding.

Great location, staff and the facility is organized & clean.

I was very happy with the service, Shirley was very helpful. I would highly recommend this location!

I had a very good experience with Shirley her customer service is awesome I would highly recommend her 😀😀😀😀😀👍

Shirley is always welcoming and inviting. The property and office are always well kept and clean.

Shirley goes above and beyond all expectations. There should be more people in the world like her!!!

The property is very clean, I've gone to multiple storages and this one is by far the best maintained. Shirley and Paige put in a lot of work here, thank you

Shirley and Paige keep the property very clean. The office is well run and they're always fast and Efficient with what they do. Always willing to help, thanks guys!

Shirley and Paige are both very nice and keep the property very clean. They always are able to answer my questions.

Paige is a very helpful and honest employee. I came in to pay my rent and she handed me back a $20.00 bill and told me I have her extra money by mistake instead of pocketing it. I like that I can trust the people who are watching over my items. Paige and Shirley have excellent customer service.

I love the service provided by Shirley and paige they are wonderful place is always clean

Shirley was so knowledgeable and friendly. She had a great attitude and made me feel welcomed. Thank you Shirley!

shirley is awesome. it is always a pleasure to stop in and chat with her. the facility is so clean. keep up the good work

Completely satisfied with Shirley's help to secure a new unit at the last minute. I was assigned a very clean unit and Shirley took the time to answer all my questions.

Shirley has been a joy to work with she always provides great service with a smile clean, property and well maintained

Whenever I go to the facility, Shirley always has a smile on her face and the facility is clean.

This is by far the best public storage location clean and always great service from Shirley and paige.

5 stars are not enough when it comes to this public storage facility in Justice. Shirley and Paige are the greatest.the facility is exceptionally clean and maintained.i would definitely (and have) recommended this facility to friends and family and anyone else looking for storage needs.

Shirley and Paige were very nice and professional. Facility was immaculate. I would highly recommend this location to all family and friends.

I store at different locations with public storage and the justice location is by far my best location Shirley is very helpful and runs her property very well! Great service and thank you Shirley u are the best!!!!

Shirley is amazing!! Very sweet and kind. Will help you out with everything you need in a very friendly manner. I would recommend using this facility.

Great customer service and the property was extremely clean.

I love love love this facility its . awesome and Shirley is always so sweet and attentive to our needs. Thanks Shirley

I really think Shirley does a great job! She is professional and kind. The property is super clean, she works very hard to keep it this way. Nice work!

Shirley is great and very helpful just came in to check on my unit and talk to Shirley she's very knowledgeable and understanding!

I have been renting at this location for many years I am not only satisfied with my rates, safety of my valuables. And the property manager Shirley is a very pleasant person. Will continue to rent here as long as I need it.

Shirley is always very helpful and professional!!! The place is clean and very well taken care off

This was one of the cleanest storage properties I've ever been to, there isn't any garbage outside and you can tell all of the units have been swept out. The set up is nice too it's not difficult to find units and not a far travel to the units. The clientele outside seemed very neat and friendly as well. Paige had great suggestions and was overall very helpful. I would definitely recommend storing here.

This is the best location,best place.Shirley and Tony lovely people,very helpfull.Never have any problems,i stay in this location for more then 10 years.Nice clean,perfect.If you or your friends looking for Public Storage this is PERFECT place for you.Tank you Shirley and Paige.Darek

Shirley is just the best person you could ever want to deal with she is kind informative keeps the business running like a pro and the place is clean, I must say our company has stored in many different places with mixed experiences, but with Public Storage and with Shirley at the helm we will keep our business storage needs here, in Justice... Thanks to all the others as well that make things run smoothly. Grass Chopper Lawn Care Service

Super location and even better service. Nice & clean.

Good. Sent their by amber osborne

Shirley the manager at this property has been great she provides excellent service clean property definitely recommend this place

This place is s total scam. After 6 months they start raising your rent. My $108/mo rental went to $123/mo. I called and asked why, they told me their market research indicates they should charge more money. I called from a different phone number and told them I wanted a unit the same as mine, I was quoted a price of $107/mo. TOTAL SCAMMERS. Put places like this out of business and take your money somewhere else. So I call their headquarters and ask why my rate went up after they lie, say market research shows they should charge more, but new customers pay less. The rep tells me they can raise rates whenever they want and to expect my rate to go up every year. Unbelievable. Worst company I have ever heard of. Needless to say I will be cleaning out my unit at the end of the month.

Shirley provided me with excellent service. I would recommend this location this location for anyone looking to store. Great service.

Shirley is wonderful! Well run,well organized very convenient!!

Shirley was great. When she was away - replacement was a bit pushy. Overall clean, great price, great location.

I'm moving from out of state. Paige in the office was so helpful and knowledgeable and made the who process seem easier for me than i expected.

I needed to downsize my current unit at a competitors location but due to cost I had to look elsewhere. I remembered someone telling me about this location and stated it was a fair price for what it was. On my first visit (during the weekday afternoon) no one was on site so on a returning trip I was able to meet Shirley and view the site. I first signed up for a unit with Shirley who had a decent rate for the property, though they asked a lot of questions about what I was putting in there and how many boxes (who,what,why). I was able to save some cost by providing my own lock and plastic for the floor. The units aren't climate controlled but I have checked with the melting ice and found no leaks so that is a plus. They do have drive up units which make it much easier to unload. Unfortunately I didn't have enough space so I returned and was assisted by Paige who secured a nice drive up unit. She was quick with the set up but unfortunately canceled my registration, so she had set me up with the new unit and corrected everything on Monday being it was a weekend and customer support was already closed. Luckily I was still able to move in that night. The location is easily assessable and mostly surrounded by local businesses. My only complaint would be that on over 6 separate occasions the gate has been wide open. I was told they were "off-line" and "that extreme truck weight can throw off the functions until it resets"? Not being a gate tech I could nether confirm nor deny. The property seems fairly well kept up and I believe management lives on site. Aside of the gate issue, its an affordable option to cheaper storage.

employee Shirley was very nice and informantive and had great ideas for my move thank you very much Shirley.

Their customer service is great. Paige and Shirley are super knowledgeable.

great service super nice

Shirley is the best she provides great customer service very helpful and honest I definitely recommend this place

I would like to say that this is by far the nicest public storage place that I have worked with. From the first call with Shirley to her expertise at recommendations and packing supplies she made the entire experience less stressful. The property seems well managed by her and offers a nice secure feeling. I also enjoyed the time she took to be personable as well as professional, as on tired days of moving her kindness was a breath of fresh air. I would recommend this storage facility to anyone in the area needing this service.

Shirly was great to work with. She made everything super easy and explained everything to me while taking a tour of the facility. It was clean and well lit, and I'm looking forward to being here for quite some time. Thanks again, Shirly!!!

Shirley did a great job getting me the right unit and was very nice.

Love my experience here at public storage justice Shirley has the best customer service I've ever experience she knows her stuff!!! She helped me get everything I need for my storage I will definitely recommend u check this place out if u need storage! !! Shirley thanks for everything all the help.. u are appreciated! !!

I've been at this location for years and definitely recommend any one that's in need of storage to check in here this place is super clean and safe great staff Shirley&thair are the best!!! Great customer service! !!

Love coming to the Justice location! Shirley is always cheerful with a great attitude.

Great service at 26816 thair was very helpful made are move easy! Thanks

Excellent service at this location Shirley is the best she is a very kind and knows her stuff great service thank u Shirley for always providing the best service!

My experience here has been Great Shirley is the best I definitely recommend this place for storage she is a 5 star host! !! Thanks

My experience here has been very good place is always clean friendly service thair has been very helpful thank you.

Shirley processed my paperwork and had me in a unit with a smile. She is very helpful every time i have visited.

Great. Shirley (26816) helped a lot.

Nice clean store really well kept service from thair was great! I recommend this place

Nick at the Bridgeview office was very helpful and informative and made me fell comfortable about having to put my belongings there. Good security is a super plus.

Great customer service at this location young man thair was very helpful I came in with a full truck he found the exact size storage locker I needed thanks for all the help thair thank u public storage!

Shirley and Tony are courteous, knowledgeable and a pleasure to deal with.

Super property, clean, feel safe and secure. Manager Shirley is a one in a million super lady. Very friendly, trustworthy and has pride in her job. She, along with the secure and safe feeling on the property is what led me to rent there and keeps me there! You can't go wrong here! Great all around atmosphere, service and pride!

Shirley (26816) customer service was excellent and very helpful in accommodating my needs. Thanks..

I had to move in a hurry and Shirley was just great . She offered a lot of suggestions and sold me the unit I needed. Thanks so much for your help at a difficult time.

I have been storing here for a week now and im very happy and satisfied with the service here thair and Shirley have been so nice and professional very clean location great service from the staff. I recommend thank u

The host Shirley was real helpful and patient. I came in undecided on what size unit I needed and she took time and open a few empty units to help me decide what I needed. She also made it possible for me to gain access to the unit within the hours I needed which was the deal sealer. Nice place,and good people.

Just thought I would share my experience at this location got to say the friendly professional service I received from thair made my move eazy and got me the right size locker good price super clean secure location I definitely recommend this place great service! Thanx

I had a great experience at this location. The attendant who helped me at this location name was Shirley. She made it a pleasant experience. She was very knowledgeable and she helped me pick the best unit for me. Thank you, Ronald Stennis

Shirley is a very knowledgeable person with good office skills. always helps resolve tenants issues. always very pleasant when ever we go to our unit. five stars ......................

Great service at this store definitely enjoy seeing Thair or Shirley when I stop in to pay or go to my unit they always greet u with a smile keep up the great work

Thair&shirley provide excellent customer service very friendly nice atmosphere at this location in justice safe&clean environment they really take pride in their work! Definitely recommend this facility for storage

Sherley y Tony son simplemente maravillosos, profesionales y ilustrativos en cuanto a su servicio. Es dificil encontrar gente profesional, gracias a recomendacion de un amigo que tiene rentado un espacio me decidi. El lugar es amplio y seguro. Gracias sherley y tony.

Shirley what a nice lady very helpful and considerate

Best of them all. Super clean, super well run. Shirley is a pleasure and a joy...a true professional!!!

We have been using this location for our return business for several years now and we'll definitely be using it for a long time. It's not just a convenience, safe, very clean location. The service here is exclusive. Shirley or Tony will make the renting transaction a breeze, your questions will be answered and you will get prompt help with anything relating to your storage.

Very clean property! I felt like my things were safe and secure. Shirley, the office manager was very helpful and polite. Anytime I need storage in the furture, I won't even question where to go. I also needed some extra boxes and Shirley had them right there for me to buy. Awesome time saver!!

Shirley was great. Helped me lock in a great rate. Showed me the unit clean. I'm definitely going to be renting here for a long time.

I really liked the storage facility very clean, Need a code to get in cameras to make sure you and Property are safe, & Last But not least the Receptionist Shirley is a Gem so sweet and very informative.

Unit seems safe. Haven't been robbed yet. How much can you say about a storage unit? Motorized gate works.