Public Storage Self-Storage Units at 222 N Mannheim Road, Hillside, IL

Went in to check out a unit and the Manger Luisa was so kind and professional and had great customer service skills …give this girl a raise she knows what she’s talking about!

The manager, Monique that assisted me today with a unit was helpful, kind and provided me with excellent customer service.

Friendly and straightforward service Monique was fantastic!

Luisa was very great in handling my issue, very fast and got right back with me. I love the compassion she has for her job THANK YOU Luisa

Luisa @ The Hillside, IL location is always, kind and informative. I tell anyone who needs storage to always try Public Storage first! Thanks LU!

Water leak in unit 8095 as of July 13, 2023. This location did not help me when I notified them of a water leak on July 6, 2023. I just moved out of state and caught the leak before I was going to leave town. I stayed in town until July 13, 2023 but no one came to check the roof or the inside of my unit. LISA is the only person who saw the physical damage and the pictures. She provided me two tarps and two clear plastic sheets to cover my furniture. She told me it would be 48-72 max for maintenance to come. On July 13, 2023 I told her I had to move out because I cant wait any longer and risk my belongings or my new job out of state. Public Storage would not cover the cost to move me to another unit in their facility. I saved 6 months to hire movers to move me into their facility now I had to pay double to move my belongings out. No one was taking this water leak seriously. My entire life (40years) was in that storage but two suitcases of clothes. I had just gotten a new job after graduating and all of my saved money went to moving and relocating costs. I trusted Public Storage (Ive used them for the last 15 years) to have well maintained and up to code buildings. I've never encountered any issues like this from Public Storage before but this Hillside, IL location did not handle the seriousness of the issue in a timely manner. I also started getting the run-around from LISA which I didn't appreciate... I was then waiting to speak to a district or regional manager to address my concerns with and finally I spoke with HECTOR he was rude and did not have his customers best interests at heart. He told me Public Service offered you a new unit didn't they. I said yes, but I had movers and I can't afford nore should I have to pay for movers again because your building has a water leak. HECTOR said, we will not pay to move your belongings. He then asked me for my storage unit key. I said, I had already given my key to LISA for three days, no one came to review the damage so I took the key back. He asked me again for my key (this is a major security risk for me) I said I could meet him depending on when someone can meet me. He said, someone can meet you in today July 10, 2023, I said ok, who will be meeting me. He said why does that matter. I said, why does it matter, because I'd like to know who is meeting me for my safety and to document this process as I have been. He would not tell me who was meeting me. I said this is absolutely ridiculous and Ive never dealt with such terrible customer service and blatant rudeness. To this day Public Storage has never tried to right their wrong. Please do NOT rent unit 8095. I have little confidence Public Storage fixed the water leak. I saved for 6 months to move, a graduate student who decided to return to school at 40 and finish a masters program in 1 year. I suffered significant financial hardship from Public Storage Hillside, IL. Costs exceeded $1500 after paying for movers twice, storage costs, etc. I cant recommend this facility or the company after 15 years of actively using them for my storage needs. They did not stand by their mission statement. It is their responsibility to maintain their buildings and have them up to code. It's also their responsibility to respond to emergency situations in a timely manner, such as a water leak. A few other concerns, customers should be aware of: I don't believe their units are truly climate controlled. I did not experience climate control in the building where my unit was for the short time I was there. They do not keep the building door or empty units locked. When I initially rented my unit someone took the unit I rented from me. Yep, a "regular" as LISA called him, looked for an empty unit and put his own lock on it. 1 week prior to move in I got a call from LISA asking if I moved in early because there was a lock on my unit. I said no. During the time of the water leak she pointed out the "regular" who took my unit. I asked, you just let people steal other reserved/rented units? Terrible customer service PS.

Great service came from her store to help out with the rental👌

The Manager Monique was very helpful, knowledgable and provided great customer service! I am very happy with my storage space.

The Manager Monique, made my move a great success!

Lisa at PS was amazing to work with. She was very informative and helped me every time I called or had a question. She walked me around the property and was so nice each time we met. I cannot say enough nice things about Lisa, she was tremendous! The facility is nice, clean and safe! I felt good about storing here!

Luisa was awesome. She took care everything I needed even before I needed it. If I had 4 thumbs I would give her all 4 up👍🏽👍🏽👍🏽👍🏽

Luisa was very helpful and friendly…..her customer service was amazing…great experience renting here my first time here was awesome! 10/10 recommended !

Ms. Monique is very Professional, Kind and Excellent Expertise in the Company. Ms. Monique is a KEEPER! So, Hillside Public Service Company, YOU Cannot get Rid of Her. She is a Great Access to Your Company. THANK YOU SO MUCH MS. MONIQUE

The manager today was amazing!!!! Monique was so helpful! Got me setup fast and easy!

One of the Managers, Monique, goes above and beyond to provide me with excellent customer service and she is warm and friendly!

Monique has very helpful and informative. She made sure my move went smoothly.

The Manager Monique provided me with excellent customer service.

Luisa was very helpful. Would definitely recommend this location!

Luisa is Very helpful very professional and honest' and very knowledgeable. Highly recommend working with Luisa.

Just wanted to give a shout out to Monique the property the manager at public storage in Hillside. She helped a friend of mine out with a situation with his storage and she was right on the money with helping him with his situation! Monique is knowledgeable, customer service orientated, and has a wonderful attitude! Keep up the good work!

Loisa was great! Very friendly and courteous!

Luisa was very polite and helpful

I went to the public storage office to inquire about a rental space, and the manager Monique was very helpful and provided great customer service. I will definitely store here!

Luisa was fantastic to work with. Easy and quick setup.

En horario laboral no encuentras a nadie. Pero dice " estamos abiertos" mejor ni vallan a ese lugar.

Luisa was very helpful and straightforward! Highly appreciative!

The Manager Monique was very helpful and explained everything to me in detail, I am happy with my space and I would recommend public storage!

The Manager Monique provided excellent customer service, and I am happy with my rental space!

Great service. Very helpful & answered all questions.

Luisa was very helpful, great customer service , so sweet and walk me through everything!!! She was wonderful

Luisa was great help in providing storage space and explaining the info and details. Perfect service!

Luisa was excellent in explaining to me the different sizes of the units and what promotions are offered.

Luisa was an extraordinary helpful today with me moving into my storage the place was clean and she explain everything clearly to my understanding I would recommend going to this location

Monique and Luisa did such a great job with my issues. Monique was very knowledgeable about the units. Luisa was very helpful in getting the tools I need. Thank you

I am happy with my space and Monique was very helpful and provided excellent customer service.

Luisa has been fantastic to work with. Always accommodating, timely responses to my multiple calls and questions, and keeps me informed of my requests. She is on top of it. If you’re looking for somewhere to store your belongings, go see Luisa!

Luisa this young lady worked with me with such grace and patience will be back to do business in the future

Luisa is very helpful. Keep up the good work thanks again for all the help.

Luisa was very helpful! Great customer service!!

Barb and Luisa are always very helpful and kind and in is a pleasure to do business with them! We need more people whom are professional, which make it easier to to business with! Thank you so much!

Dill was great and very helpful.

Luisa was super helpful helped with everything!!! Would recommend this place to everyone!!! Thank you so much for making this so easy!!!

Luisa nice and sweet

Luisa has been so much help. She is always willing to help me out with any questions!

Luisa so freakin awesome helped me with everything needs to be a district manager 😁 very nice!!!

I’m happy with my unit and Monique provided me with excellent service!

Great Experience! Never rented a storage space before the young lady Dil was very Professional and polite. Showed me the unit insured me that my car would fit. Just all around took away any concerns or fears I had about Public Storage.

Luisa was very helpfull,great customer service, 10out of 10-100%

Luisa was very patient. Explained all important details throughout the erental over phone. I would definitely recommend!

Luisa was very helpful!

Barb and Monique were very helpful, I'm happy with my storage space.

Monique was very helpful and I am satisfied with my storage space.

I’ve been using this location for 2yrs and Barb does a wonderful job. Very professional!

Barbara, Friendly Great Customer service 🐕‍🦺🐾 All Good!

Great customer service Barbara made my move easy thanks 👍

Dil was very professional and appreciate the service from you all I will definitely give her 5 stars

Monique was great to work with.❤️

Dil, the relief manager in Hillside public Storage, was very helpful, courteous & professional I would recommend this facility for storage

Barb is the best she help me with renting 2 spaces i recommend her facility

Barb, the Property Manager is a class act. She is so helpful and courteous! She answered my questions and assisted me in a timely fashion.

Barbara is always attentive and helpful. Great customer service! Thank you~

Great experience, Barb had me in and out in no time

Barb is beyond amazing. She is extremely professional and makes the experience with Public storage great!!! She is a gem and deserves a raise and so much more! Thank you for all that you do Barb!

Monique had great customer service and was on top of her game! She was quick to get me in and out , show me the unit and provide all details for a smooth transaction

Monique is an excellent helper

Excellent service at the desk from Monique — and the space is great too at a great price. Easy drive in — got a full size moving truck right to the roll-up door.

Manager Barb was very helpful when I placed my belongings in storage. This week Monique was very informative when I took my belongings out of storage. All my things were kept in a safe and clean unit.

Great customer service. I called the manager, Barb, with an issue with our unit and she fixed it within minutes! Would highly recommend this location.

Barb was absolutely AMAZING! She will make anyone seem like an old friend. Highly recommended! A++ all the way!

Barbara was very helpful, informative, and professional. She walked me through everything. Would definitely recommend this place to others.

I stopped in because I am having a hard time finding adequate storage . Barb showed me every option available to me and laid out every detail addressing every concern I had. I wish I had ten more just like her on my payroll. Thanks Barb .

This place treated me with great respect late or not. I would definitely recommend their business. They are firm yet fair and honest.

I came into hillside today and Barb helped me set up my app she was very nice and friendly grea person to work with glad I stored here

Luisa was a respectful and very reliable person to speak with the process was ran smooth

Luisa was very helpful. She showed 2 spaces we were interested in and told us the benefits for each. Ultimately we chose an indoor storage to place our goods in.

Luisa nos dio muy buen trabajo

Don’t come to this location unless you want to be tricked into being over charged and end up with bed bugs and mice droppings all in ur things. I put some bug traps down for for my sister in unit 1102 and this is what ended up being caught. Not sure if you are aware but the 2 circular brown bugs are bed bugs. I’ve found mice droppings on several occasions as well. And to make matters worse she’s been renting the space for less than 2 years and the price has almost tripled since she has rented it and here is the proof. PLEASE STAY AWAY FROM THIS PLACE

Barb was great help thank you so much smooth easy moving and storage rental.

Stopped by at this location to inquire about a unit the lady by the name Barb explain the process. I will return to rent a unit in the near future.

Barb is always my go to person she makes sure all is taken care of

Outstanding service from Barbara. She walked me through everything, was so patient and understanding. Would hire her in a minute to come work for me. Go Barbara and thanks again for your help.****

Barb in the main office helped on every step of the way. I had questions & wasn't sure if it was stupid or not. She said no ask whatever you want to be comfortable with the unit you chose. As the man I reserved my appointment on the phone suggested a smaller unit. Glad Barb showed me the size difference. Down to setting up my app prior to leaving. She was a great help & very friendly as well as informative. I know it's more about clean units & safety for my stuff. Everything was very clean as promised. I just felt better with the decision of this location.

Barbara is the best! She always goes above and beyond for her customers! Will definitely do business again!! 5 stars!!

Barb at this location is such a delight, she goes over and beyond to help where she can.

Barbara at Public Storage #08058 was very helpful and very personable. Every interaction I had with her was pleasant. The grounds were spotless too. I would recommend.

Very clean environment and extremely helpful staff. Prompted on responding but to my calls and over all good experience.

Spoke with barb about a storage unit she was very friendly and very patient with all my questions definately recommend

Barb was such breath of fresh air ☺️

I worked with the sweetest customer service rep ever here at PS in Hillside she was very concern of my needs and helped in any area that I needed. Will recommend this location to anyone. Thanks Barb you're the best

Great property. Barb was very informative helpful and caring.

This storage company location is so nice. Always clean the manager Barb is always so nice and helpful with any of my questions i may have. Ive also seen her go above and beyond for her customers for example today a man was unloading a truck and she brought him cold water for working in this heat. Thank you Barb for all you do.

Overall my experience renting here has been pretty good. I’ve had a few concerns along the way, but Barb has helped me with all my issues thus far. She’s definitely the reason why I continue to rent here. Her positivity and willingness to to go the extra mile to make sure you’re completely satisfied with their service is amazing! For that, I give it 5 stars and highly recommend renting here!

Barb was very helpful and patient .I thought are door couldnt open , but she came right away and opened it . Blooper on us ! Thanks barb !

Barb is a great property manager, she takes care of issues ASAP and as they present themselves. The facility is very easy to get in and out.

Barb at this location was so helpful and friendly! I’m making my reservation from out of town and she put my mind at ease. She went above and beyond the normal customer service to make me feel comfortable with my rental. I would absolutely recommend Public Storage to anyone. Thank you Barb!!!

I wrote a review today concerning public storage. However ever a young man from public storage reached out to me about my concerns. He. Was able to get the matter @ hand taken care in matter of minutes. That's CUSTOMER SERVICE @ It's best. Thank you PUBLIC STORAGE!!!

Rented a second unit with PS and again, Barb’s customer service was outstanding! Working with her has really been a pleasure!

Barb is an excellent property manager, the property has been much improved since she has taken over. She is a hard worker and goes above and beyond to help and keep her customers as evidence by her high capacity.

Barb really knows her stuff and is super friendly. I’m going to tell everyone to rent here.

Was running a bit late and employee barb has been more than accommodating! Thanks for your help! From me and Vincent!

Great staff Barb is just the greatest always polite and helpful

My past experience with this location has been negative but I decided to try again and I'm glad I did. It's clean and secure and the new manager is friendly and helpful. She goes out of her way to ensure you have a easy and positive experience.

Barbara, the manager is very helpful and keeps the place clean.

Barb is an excellent employee! She was very helpful I would recommend her to all my friends and family.

Came in to make a payment and Barb was just great. She was so friendly and professional. Overheard her on the phone and she was just as nice.

The service from the Property Manager, Barb 5#, was very professional and helpful. I am satified.

Completed an upgrade, and the on-site manager, Barbara, was so polite and helpful. When I arrived she was on the phone, but she quickly acknowledged my presence and said she would help me as soon as she was done helping the customer on the phone. She was polite and very helpful! Glad customer service is still important with this company.

The snow has not been removed from any of the outdoor storage units. Water is leaking from the gutters and has turned into ice. I am disappointed in the LACK of attention the managers of this facility has shown from their customers safety.

Barb5* was very amazing. Great customer service just pleasure talking with her. Teresa Ortiz

Great friendly staff !

Price was higher than said online. But overall was good storage unit and customer service. Raised rates too high so had to remove my items.

Barb was great! Very friendly and helpful! Thanks

Laura was very nice today and very helpful

Barb the property manager is Expeptional! She went above and beyond to help me on short notice with superior efficiency.

The original young man was terrible. The final day Laura handled my business and I was very pleased

Great service, very helpful. Victor was wonderful and willing to help figure out the best supplies that I need to move and store.

Anita was great help friendly and fast service great storage place I recommend highly

Tiffany was so helpful!! Her service was great!!

Jelani was a great help.. He showed me a visual image of the storage unit & took me to the unit without a coat in 20 degree weather..

Jelani was very helpful and friendly!

Thank you Anita for you help... you sign me up and help me in every way as possible. Keep up the good work.

Anita was fantastic she answered all questions 👍👍

Jelani was great and very informative!!!! Very helpful!!! Thanks Jelani!!!

Jelani was very helpful with my storage experience. Great location and good rates!

The service here was fast and very professional. Thanks!

Very good customer service overall but specifically Jelani helped me a lot I came in with a nasty attitude due to me having a bad day and he resolved my problem didn’t get frustrated with me and kept his composure. This establishment is very professional clean and kind. I’ve had my property in their facility for 3 years and I can honestly say I wouldn’t prefer to do business else where! BIG THUMBS UP

Sierra assisted me fast and friendly. Advised me or operating hours, payment options, and provided excellent customer service.

Are u open on sundays? Don't mess with them they no good they don't pay out if your stuff is damage dont mess with orange public Storage

Sierra was very helpful and knowledgeable of all the products you supply for customer usage. Thanks a lot for your help with my moms rental.

I stepped into this location and was greeted by melanie she was very helpful by explaining my bill to me, and the ways to make my payments I will definitely be in in the future

Jelani was quick efficient and very helpful on the process.

Sierra was very good today

Jelani made it quick and easy. I was well informed and suggest anyone to this location

Julie was the best I will drive out of my to stay at this location. She was very helpful, she help me relocate to a better unit. She fixed and cleaned my new unit and gave me a cart to help me move in as fast possible.

Melanie was fantastic fixed a problem that I was unable to get fixed for over a year. Thanks Melanie.

Jelani was great

I came in to make my payment and Jelani was nice and helpful. Keep up the good work!!

Really nice establishment. Jelanie was very helpful in answering all my storage questions.

To whom ever this may concern I had a great response on one of your worker , great person to have, took great care of us. We appreciate him so much. Great guy to have working.

Jelani was a great help today.

Jelani did a great job helping me. Fast and had great advice on moving things. Thank you.

Jehlani was extremely helpful and understanding. In my 24 years of customer service I think she has been one of the most respectful and helpful.

I came in today and Jelani was very nice, understanding and informative throughout my process. I am very pleased with the customer service and reliability!

Anita was very helpful showing us the storage she explained how it works very very helpful Thank You Anita

Anita is such a good worker she's very helpful and courteous

Great service provided by anita

This was our first time using Public storage and I received great service from Jelani! I’m glad I chose this location!

Great service! Thanks Jelani!

Jelani was very nice in helpful today he really does his job great thanks again

Awesome customer service. Anita was pleasant, helpful and very thorough. The site is extra clean. I recommend this location.

Love this location. Anita (staff) was extremely helpful, friendly, and professional! Thanks!

Jelani was wonderful and very helpful you must keep him as a employee

Jelani was superb! He gave me the best deal ever! He was very cordial and knew his stuff. I will definitely recommend this place for all your storage needs!

Dymond was wonderful. Very helpful answering all questions. Took her time walking us through the process. Highly recommend working with her.

Jelani has outstanding customer service. All questions asked he answered them and added more understanding he get 10 stars.

Anita was very helpful and informative on all the different units and got me squared away very fast. Definitely the best person I've dealt with at public storage in the many years I've done business with them!!

Great customer service i was very impressed

Jelani provided great customer service. He also helped me create my online account.

Awesome Customer service by Jelani

Stopped by to buy some boxes and Anita was very helpful great customer service.

Stopped by at the last minute on Thursday to do a rental Anita was very polite and found me the right size space.

Jelani was very professional, friendly, and knowledgeable. Made the whole experience easy.

The Lady named Dymond behind the counter was very pleasant. Double thumbs up to this lady.

Fast and efficient

Dymond is the best. She provided excellent service and answered all the questions that I had about a storage unit. Will be back to rent

Rat in mice infested, I had a Storge there for only 3 months When the movers opens the storage there was mice and rat droppings all over I have never seen that much Roden droppings in my life. All my furniture and bedding and clothes was gone there used to be a city dump next to it I believe that's why there's so much rats and mice. And the staff Is never an the office there always on lunch break at all times of the day. Please read this review before Renting at this location.

Because of the excellent customer service I received from Jelani I have recommended your facility to my brother.

Dymond was fantastic. Very knowledgeable and made my experience effortless.

Jelani was nice and helpful. I would refer this Public Storage to anyone

Jelani was nice and he helped me a lot . I would refer this public storage to my friends

Went to make a payment lasheena was great Nice customer services!

DO NOT USE!!! Our unit has leaked for over a year and they have done nothing to repair it or the 100 year old furniture that was damaged. The one thing a storage unit should do is keep your stuff safe and out of the elements this location DOES NOT CARE! DO NOT USE!!!

Terrible service. Discovered our unit leaked, by chance, 7 months ago. No repairs done. Our 150 yr old Duncan Fyfe Dining set made of 100% cherry wood is severely damaged. Have been paying for insurance PS offers. No response from insurance company after calls and letters. Keep getting the run around...SEVEN MONTHS WORTH. The rent on unit went up to 300.00. DO NOT USE THIS PLACE!!

Julia was great , helpful and professional!

Jelani showed exemplary customer service skills. The customer ahead of me was very argumentive and orally abusive. Jelani remained calm, polite and very professional. I admired his patience

Hector was very nice and helpful getting a storage space last minute....Thank you so so much Hector. I will definitely recommend this place.

I had a speedy and great experience with Hector. We even laugh a little bit. I needed it.

Hector was very helpful

Hector was very professional & informative when came to providing service.

Hector was very helpful he is awesome.

Hector has always been a wonderful experience. It is always a pleasure to deal with him and he is friendly and knowledge . Thank God for him !!!!

Hector help us by getting a great price and a good size storage ,thank you great customer service.

Hector was great help in getting me a unit for cheap

Lasheena, the rep was so very helpful! she showed great patience and was very versed in her knowledge of what someone would need for their specific needs. I wish we had more people in customer service like Lasheena at the Hillside location. Note to others....Be Like Lasheena!!

The manager Hector was the best very helpful

Hectee the Best Service

Hector was a great and helpful,he has wonderful customer service skills.

Hector was very helpful in assisting me today he was great thanks.

Hector well the great salesman very experienced and a wonderful attitude so you're coming in

Hector was a great help good customer service

Hector was has exvellent customer service Accurate Articulate and pleasant. I had a great customer service experience.

Hector good guy,great help

Hector was awesome! Made all of in the office comfortable while waiting our turn. Didn’t over sale!

FACILITY 08058 IN Hillside,IL.The customer service is great in this store, the employees are always courteous and professional, but especially Hector. Hector is a great assets to your company,he is a bilingual which that is a big plus for the Hispanic community..He is a very helpful and best of all professional.

Hector is a very good employees

Hecter was GREAT!! Very helpful excellent location!!

Hector was great good service! :-)

Hector was a great service provider very helpful deserve as many stars as you can giving him

I came in to make a payment, and Jessalyn greeted me with a smile and was so kind and very helpful!! We even chatted a minute ! 😊 the store was clean and put together. I couldn't have been happier with my experience and will use this store again!! Thanks Jess!! 😊

Came in to make a payment and Jessalyn was just amazing! Never seen the store so clean.

Jess was very nice outstanding customer service very polite and foremost very very helpful best public storage I've been in

We really enjoy the customer service Jessalyn provides. She cares about her customers and goes above and beyond! Highly recommend this Public Storage.

Jessalyn is a great employee very nice and makes u feel welcome.,...She makes a hard time for me easier

David is super helpful and took the time to explain everything to me. He really put me at ease with knowing my belongings were safe

David was really nice and helpful. This was my first time renting at a public storage facility, but he was helpful with helping me choose the right size and also gave me all the information I needed to know about the facility.

Anita and David provided great customer service. They were friendly and knowledgeable. The storage areas were clean and secure. I feel confident that my belongings will be safe there.

Great service. Ms Anita was outstanding. She takes so much pride in serving her customers. Such a pleasant experience.

This place is not only awesome, it's a life saver for my college student daughter!!!! The location is perfect to accommodate our move out! The customer service provided by Ms Anita is AWESOME!!! She eased my frustrations by showing us what spaces were best for us!!! She is such a nice lady and a a great representative of public storage. Thanks Ms Anita!!!

I went in to make a payment, and I was greeted with great customer service by David and Anita. They were very courteous and helpful.

I came in to make a rental and I have to say that I was given excellent customer service by Anita and David. I will definitely keep coming back for any services I need in the future.

Came in to make a payment. I had the best service by Anita and David I will definitely come back in the future.

I stopped by and rented a unit Anita and David were very nice and help me find a space that fit my needs. Thanks guys.

Went in to make a payment and Anita and David greated me with great customer service

I truly enjoy the customer service provided by Anita and David at this location. They were helpful and very pleasant to do business with.

Im standing outside in the cold. Sign says 525 will be back. It's 533 now. Employee and customer are inside watching me not unlocking the door. Very rude and unprofessional. I've been a customer over two years. Il be so happy closing my account in June. Worst service!!! And I work with the public. Oh door was finally unlocked at 536.

I came in to make a payment and Anita provided great customer service

Excellent job she always greets me with a smile Nikki

Nikki is amazing! I love her hard work and effort!

Stopped by to make a payment, was greeted by Anita. She was very friendly, and it just made my payment process easy!!

I went inside of public storage yoday to make a payment and unlike most public storage places your cashier, who was named Anita was helpful and very friendly. She made me feel as though I wasn't bothering her and that was nice.

I stop by to rent a unit, Anita provided great customer service. I would recommend this location to my friends and family.

I stopped by to rent a unit Anita and Yanique were very helpful. Made the process very smooth. I will recommend this facility to my family

Always a pleasure seeing Yanique and her helping me with whatever I need.. excellent

I had the pleasure of getting helped by yanique!! Her customer service skills were amazing!! I had a few complications but she definitely helped me resolve them!!

Anita and Yanique, we're very friendly and outgoing. It made checking in enjoyable. Anita was very knowledgeable and thorough. Great experience!!!!

Nikki did a great job servicing me today! She answered all of my tedious question with a smile on her face!

I came in today to get some information about renting a unit and Mr. Elliott had outstanding customers service skills 😁

Greg the staff member was very nice & prompt, i was in & out very quick & he made sure i was comfortable with my decision...thks Greg...

Have been using this facility for about a month and the gentleman, Greg has been outstanding. Solved the problem of the missing flat carts and created a new system to make the customer accountable for returning the carts so others could used them. Works great. Love doing business with him. Don't let him get away from you.

I was there today and I had excellent customer service from Angie she was very informative and kind she made sure that I understood everything she explained it perfectly I'm a very satisfied customer Angie is the best

Angie the best in the midwest you rock

Angie is a great beautiful property manager. I give her 5star

Anjie was a great help and GREAT with Customer service. Thank you again with all your help!

Angie is a great fit for this location sweet with a smile

I received the highest level of service, all of my concerns were addressed. I would recommend this location to anyone.

Angie so nice and welcome I wish everyone was like her everywhere I go

Angie is and was very helpful with me and with my account she deserves a high five thank you for her service

Nikki did an amazing job helping me today! She answered all of my questions accurately and she also Showed me great customer service skills! She was amazing as always!

Great service nice personality

Angie was great! She has great customer service & assisted me really fast!

Angela Dale provides excellent customer service. She made the process quick, easy, and enjoyable. I would recommend this location to anyone!

Went in to pay my rent Angie helps me out, my wife calls needs boxes & Angie jumped up and helped me out. Saved some money too their boxes are very reasonable and solid. So I got tape too. Way to go Angie 2ND time you've helped me out.

Angie is awesome!!! She was quick & friendly as I conducted my services there. Great service with a smile.

I loved the customer service Angie gave me

Angie is awesome friendliest person ive ever met

Too expensive

One of the better facilities I've been too. Angie were great with us and the entire location is clean

I love this place, Angie has the best customer service with a great personality and I've never had a problem here.

Angie is awesome made a payment today she was so helpful and friendly. Love her contagious personality.

Sakiya was very courteous and helpful when I came to the store. Even tho i was undecided about what unit to choose she always kept a smile on her face while showing me the available units. The store was very clean and we'll kept. I recommend everyone to go to public storage to store their items.

Angie was awesome!!! Prompt and courteous service despite the challenges. Excellent location and made my storage needs alot less stressful to deal with.

It very clean and easy to get to. Sakiya is very helpful and nice to my husband, Roosevelt. He speak well of her.

Sakiya has been a great help and has very good people skill.keep up the good work

Was wanting to know a little bit more about the public storing as I was looking to store my car for the winter. Spoke to Sakiya and she was more than helpful and informative

Everytime I come in there's a different employee, today when I went in there was a very friendly young lady I believe her name was Sakiya, she handed me a review card and had very pleasant attitude and a smile. She was glad to help me.

I met up with a girl Brittney there whom has great customer service experience within her. I've never met anyone who took as most care of me with as she did as anyone else ever has

The property manager there is incredibly sweet and delivers great customer service. Brittany is amazing.

Brittany was Awesome. No matter how close I come to auction status she always make sure that I get everything completely paid up.

Brittany helped me with everything that I had questions on. Sweet smile and personality.

Brittany is awesome. She stats on me to make sure i remember to pay up. Lol good customer service.

I had an issue with my unit but the manager brittany explained everything and was very thorough and consistent. I would always use her for my customer service experience

Brittain is good. helpful and has great customer service. she goes above and beyond her duties as a manager.

Brittany was exceptional in her service skills. She always takes care of me.

Brittany was excellent with her customer servixe. I enjoy walking in with an smile and leaving out with one.

Brittany was very helpful and knowledgeable its hard to find good help these days

Brittany was awesome. Funny and totally a great person to do business with.

Brittany here was sweet, helpful, charismatic and a charming. Very informative and great. She's a great person, she made me feel great about having choosn this location.

Brittany possesses exemplary customer service skills. I haven't had a better experience in years. Sweet and funny shes the best at her job.

the location of hillside is great but not with its manager Brittany. she is amazing and runs a tight ship if cleanliness that I've ever seen and great customer service. go to her for your storage needs.

Brittany is great. Service is excellent. Beautiful personality.

Brittany gets all five stars for a job well done.

Brittany was great and very, very helpful. I truly appreciate her and for being informative.

Doing business with public storage i hated it, but brittany was a wonderful experience. I really enjoyed her. Sweet girl.

Brittany was very good. Nothing but great and perfection. Public storage needs more people like her.

Brittany Rusin great customer service she was wonderful thank you

Brittany was great at service today! She was through about the business and very kind! Great customer service experience!

Brittany was very great and very helpful I highly recommend her for a raise and please make sure you promote her within

They fail to tell you that after 6 months you get a rate increase of almost $40

Brittany was very helpful very outstanding job! Great personal and a people person just loved her service!

Brittany was great and professional

Brittany is always sweet and kind. U wish to come here.

Brittany was sweet and made sure our goods were protected. Go here for storage.

Brittany was excellent. Come see her for your storage needs.

Brittany was sweet snd helpful.

Brittany was fabulous and swift and quick'm even in the rain she was out there making sure we were set.

BrittAny here was great. She has excellent skills as a service person.

Brittany great service, a highlight to the business. Wonderful disposition, cheerful and always has s smile.

Brittany was sweet and had a great attitude. She helped my friend and I out a lot. Go here for great service.

Brittany was great sbd heloful un ver work with me.

Brittany was very professional and had a great out look for what my need were and a great smile

Brittany deserves a 10 star rating for her job!!

brittany was good, great, excellent.

Brittany was an incredible helpful,fast, and very informative. She was very positive and great spirit and division if I had to give her a scale 1 to 10 ill give her a 20

I had very pleasant time with brittany she was very nice,sweet professional,informational,and quick in efficient. Vo.e here for your storage needs.

Brittany was great. Very patient as i rescheduled multiple times. Great to work with. Sweet girl.

Brittany was a great help and very knowldgeable.

Brittany she was good

Brittany is superb

I'd love to give Brittany 10 star's all day but it won't let me so 5 will have to do. Awesome work from this girl.

Brittany was awesome! Great sales person! Knows her job well, made me feel very welcome and not just like a customer. Awesome job.

Brittany is awesome! This is the girl to see for storage.

Brittany is a delight to have here. Id give her 10 stars if I could. great service!!

Brittany is a straight 5 star girl

Brittany was very good. I was satisfied.

My experience with Brittany was good

Julie is best

Julie was AMAZING!!! She was incredibly knowledgeable and super helpful

Brittany was good. I give her 5 stars all day.

Brittany was very friendly and helpful with my storage needs u recommend her to anyone

Great customer service, Brittany was very kind and helpful.

Services with brittany were excellent

grate sweet, & kind Brittany is great

Brittany is the best , always helpful & courteous !!!

Great services from Brittany

Brittany is really great and i even plan on getting another storage unit real soon she terrific!!!!

Brittany was very helpful and helped find another unit.

Brittany is AMAZING very knowledgeable, friendly & kind. I'm ELATED to have Brittany as my Sales Representative.

Brittany here was amazing. Great customer service, this girl is the one to go to.

The experience with public storage especially the employee Britney who did an excellent job and assisted me in getting the correct unit

Quiana

Quiana was very helpful and knowledgable of the services they provide. For it to be freezing out she kept a smile and was patient even though it was close to 6. After a very trying day she made my experience the least painful! I would definitely recommend her services to others in need of the perfect storage unit!

Excellent service by Brittany

Brittany was a very friendly and helpful to me. This is the person to come to for storage.

brittany and kelly were superb!

Great customer service, very friendly atmosphere

This place is the nice. Brittany is so helpful she showed us around and i'm like renting from here. Thanks brittany

Good service & management plain and simple. If you're in need of storage they have nice options at reasonable rates. And the location is great as well.

I had a great experience. Brittany was very professional and helpful. The facility is very clean

brittany was great real nice very sweet

Brittany's a friendly, nice, and knowledgeable for helping me and my uncle on our storage unit, the best one I've been to personally

Very pleasant.

Loved Brittany Customer Service!!!

Easy assessibility. The service personnel Brittany is very friendly.

Britany was fabulous. ..appreciate her wonderful service

Brittany at public storage in hillside was every helpful towards me & explain different policy so I rate her a 10

Experience was great. Really enjoyed it. My hostess Brittany was lovely.

Excellent experience. Everytime i come in its excellent. Brittany is great. Need more people like her.

The property is great, location good & convenient & best of all is the manager Brittany. She's friendly, kind & is very helpful. I believe she gives good customer service and a como dates customers to the fullest. I've been using P'S for years and she's one of the best employees I've run across.

My experience was great Brittany was supwr helpful

Brittany was a great help and was very prompt with customer service

BRITTANY'S all GOOD!!!

Brittany was great. Informative.and personable

Really had a great experience. Very friendly and helpful. Brittany was great

good service, property clean and well kept.

It was great. Brittany was very helpful. Got everything done quickly and efficiently. Great experience.

The service very good.. Britney was very professional

Well Kept, very clean! Brittany was very helpful and knowledgeable.

Its was great.

I have been with Public Storage since August 2012 and do not have one single complaint about the place. The service has always been tremendous and Brittany has always been there to help me whenever I called.

Brittany us always nice, courteous, helpful.

Brittany is a very good and helpful employee, she always has a great smile and is eager to assist with any questions!

Brittany is a Very nice person to talk too very helpful informative also

I love it!!!(Brittany)!!!

Very good job and very nice

i will give this location 4 stars especially the rep here Brittany she is always nice smiling and willing to help the customers i have had plenty storage's but never some one like her she is very cursitous and she is a delight i will recommend this site to every body who i know that live in this area this location thank thank and more thanks

Was very good like Quiana she the best

My husband and I just relocated back to Chicago and decided to use Public Storage to house our belongings. We worked with Brittany who was very professional, courteous and helpful. The grounds and facilities are well maintained and the units are very spacious and clean. Brittany was a true pleasure to work with and we feel confident and happy to store our things at this location. I highly recommend everyone to store here!

Ieshia demonstrated knowledge of her job, was well spoken, & gave my wife & I great customer service. This location is convenient and meets our needs.

Being in the Transportation Industry I am often on the road. Public Storage affords my business a clean and secure place to store additional equipment. I often use the most convenient way to satisfy my rental obligation via app or online. However, I recently went into the facility located in Hillside, IL and was assisted by a exceptionally pleasant employee or Manager, who’s name tag read Kendra. Kendra assisted me with my transaction and gave me much of her infectious personality along with my receipt. Now convenience can be efficient, but if you are near the Public Storage in Hillside, IL, this facility will truly take a load off your mind.