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Address

17 W 170 Roosevelt Road
Oakbrook Terrace, IL 60181

Phone

331-642-8594

331-642-8594

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

331-642-8594

331-642-8594

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
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Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 26/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 26/mo $34
    Online only price
    $1 first month rent

    No Obligation

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    5'x10'
    Online only price
    $ 34/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 34/mo $68
    Online only price
    Half Price Sale

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  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    5'x10'
    Online only price
    $ 36/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 36/mo $72
    Online only price
    Half Price Sale

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    10'x20'
    Online only price
    $ 73/mo
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    Half Price Sale
    Parking 10'x20'
    • Uncovered parking
    $ 73/mo $146
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    Half Price Sale

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    Vehicle Parking Only But we've got storage unit for everything else!
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    10'x10'
    Online only price
    $ 83/mo
    Online only price
    2nd Month Free
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 83/mo $110
    Online only price
    2nd Month Free

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    10'x10'
    Online only price
    $ 87/mo
    Online only price
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 87/mo $116
    Online only price
    1 unit left!
    Limited availability

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    10'x15'
    Online only price
    $ 97/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 97/mo $194
    Online only price
    Half Price Sale

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    10'x15'
    Online only price
    $ 102/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Inside unit
    • 1st Floor
    $ 102/mo $204
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    Half Price Sale

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    10'x25'
    Online only price
    $ 131/mo
    Online only price
    Half Price Sale
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 131/mo $262
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    Half Price Sale

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  • Save Impression

    10'x20'
    Online only price
    $ 132/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 132/mo $264
    Online only price
    Half Price Sale

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Oakbrook Terrace Storage Units Near Kingery Highway

For cheap self storage along State Route 38, stop by this Oakbrook Terrace Public Storage.
On the south side of Roosevelt Road, a few blocks west of Kingery Highway and easily accessible from I-88, I-290, I-294, Butterfield Road and I-355, it's an ideal storage facility for customers in the Villa Park, Lombard and York Center areas, as well.
At this facility, customers will find indoor storage units and outdoor storage units in a wide range of sizes, as well as spaces designated for vehicle storage, boat storage and RV storage too.
For residents who enjoy spending day after day lakeside at Madison Meadow Park, a 5x10 storage unit can easily hold sports equipment for baseball or softball games, as well as hiking shoes, backpacks and other outdoor necessities.
Willowbrook High School families can declutter a crowded garage with the help of a 10x15 storage unit to hold boxes of personal belongings, winter coats and other bulky items, or grab a 10x25 storage unit to hold large furniture items, kitchen appliances and more.
Less than three miles east of Oakbrook Terrace Tower and the Redbox offices – two of the corporate staples of the community – this facility is open 7 days a week with plenty of affordable storage units for residential and commercial needs.
The gated storage area also features key-code access.
Public Storage is proud to serve the city of Oakbrook Terrace and the surrounding communities.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 400)

February 26, 2024
Google Public Storage Jean Gavins
Janéy helped me with my billing questions. Got me setup on Autopay. Thank you
January 31, 2024
Google Public Storage José Luis Carrillo R
Excelente
January 25, 2024
Google Public Storage Oishi Hassummo
Janéy was fantastic. She answered all my questions I had with my concerns with the gate being open. I understand weather conditions happen in this cold Chicago weather at time. She was professional and always on it.
January 24, 2024
Google Public Storage Jon Shea
Angie was great and really helped me out!!!!
January 24, 2024
Google Public Storage Danuta Mulawa
Went in for details for a space, Angie was great , very knowledgeable
January 22, 2024
Google Public Storage Christyn
It is not a safe situation, and they need to coordinate communication and repairs of security system in a timely manner. The security gate has been out of order for the past week (at least), and they have not notified customers. There is not 24-hour camera monitoring by a staff member. I requested them to contact the police to patrol the area, but I don't think the customers should have to tell them how secure the facility. They should have a plan in place when there is a repair needed for the security system. I have had an account for four years, and am disappointed that they don't communicate about safety and security breeches. I am not pleased because I pay for peace of mind for my valuables. I no longer have it, and wish they would prioritize securing the facility, and letting us know when the security system, upon which I rely to protect my valuables, is violated. As of this morning, according to the property manager, there is still an UNKNOWN date for which the problem will be resolved. That is a very unprofessional, and generally untrustworthy practice. If I pay for storage, buy a lock, and am given a security code to access my valuables, then when the system is not working, they should let us know, and have a plan in place for us, so we do not worry about safety. Also, to not have a timeline for when it will be resolved is absolutely unacceptable. Cold weather is not an acceptable excuse for the problem, because this is Chicago, and it gets cold here all the time. They need to update their system to keep up with the weather. They need to update their communication to customers, so we are in the loop, on what is going on with rental unit's accessibility.
December 27, 2023
Google Public Storage Bobby Guerrero
Came to the location price checking for a parking space , property Manager Angie was great very knowledgeable will def come back and store here and will recommend to friends and family .
December 9, 2023
Google Public Storage Dan Gibbons
Janéy was fantastic in transitioning me from one unit to the next, painless in setting up my new account. Give her a raise!
December 6, 2023
Google Public Storage Evan Wilson
Service was great! Angie got me in and out of there quickly. Her and PS were able to help me locate a nice spot for my items near me. Realized I needed a bigger room than what I had thought, and they were happy to show me options. Better pricing than the competition too. I never leave reviews on anything, but I had to on this one. 99% due to Angie's happiness and energy during a hectic time. ( I worked customer service jobs all my life so I appreciate good service and had to acknowledge it) Thanks Angie and team!
October 1, 2023
Google Public Storage Samuel Allison
Janey was best manager host ever, good job
August 23, 2023
Google Public Storage ludy redor
Janey is wonderful helping with all my storage needs
August 20, 2023
Google Public Storage Richard Thorne
The very best person Johnny !!!!
August 13, 2023
Google Public Storage john green
August 11, 2023
Google Public Storage Karla Navarro
if you are looking for a place to leave all your extras, don't look at this company, especially this Oakbrook location… I rent two spaces (one car for each one is included), of which they only let me have one car because they over-rented the spaces, just like the hours change every time a manager changes, and they set their personal rules, for example Johny is the manager who is at the moment and I had 24-hour access. and now the hours have changed because Jhony decided so, affecting my company directly since I need 24-hour access. so if you want to avoid these types of scenarios please find a place other than public storage in Oakbrook
August 3, 2023
Google Public Storage All in1
July 27, 2023
Google Public Storage Mel Bre
Property Manager Johnny is great! Super on top of things and very organized and efficient. Always friendly and helpful too! Thanks Johnny for not only making moving in easy but also helping me out when I needed to switch units.
July 3, 2023
Google Public Storage sandy bailey
Janey was amazing. Helped me pay my bill
July 3, 2023
Google Public Storage Christopher Hannon
Safe, secure, friendly and reasonably priced.
July 1, 2023
Google Public Storage Joe Carlson
June 30, 2023
Google Public Storage TIMOTHY YELTON
Janey helped me with all my questions with billing🙂
June 26, 2023
Google Public Storage Steven Juzwiak
Pleasure working with Janey!
June 22, 2023
Google Public Storage Aaliyah Akins
Janay had great customer service, went above and beyond getting us into a storage unit.
June 21, 2023
Google Public Storage Dina ____
June 15, 2023
Google Public Storage Gabriel G. and Michelle H.
Great service! No issues.
June 6, 2023
Google Public Storage Tom Mullins
I just wanted to take a moment to say how much I appreciated all the help Johnny provided me with my rental unit. Johnny went above and beyond what I would have expected. You truly have an excellent employee, and if I still owned my business, I would try to hire her away.
June 6, 2023
Google Public Storage Thomas Wearne
Excellent service Lucy and Johnny are amazing
May 27, 2023
Google Public Storage Jim Venn
Great service
May 20, 2023
Google Public Storage David Bartlett
Jonny was extremely helpful and made the rental process easy!
May 18, 2023
Google Public Storage Abdur Razzaq Muhammad
Excellent service
May 18, 2023
Google Public Storage John McDonnell
Johnny provided excellent assistance with my rental and APP setup
May 18, 2023
Google Public Storage Asadulloh Izatulloh
Excellent service, Johnny helped me lower my price on rent and help me setup the app
May 10, 2023
Google Public Storage Charles Mitacek
Johnny was amazing the customer service was fantastic. I highly recommend this public storage location
May 8, 2023
Google Public Storage Tyson Scott
Great experience with Johnny
May 8, 2023
Google Public Storage Simi Akintorin
Johnny was super nice and helpful!
May 6, 2023
Google Public Storage Virendra Kumar
Johnny helped me with the PS app and I’m happy to use my new app while my stay with public storage
May 5, 2023
Google Public Storage Kelvin Taylor
I use them because I have too right now. If I had a choice, I wouldn't. Main issue... going up on storage prices... WHY??? The facilities at this location aren't upgraded, there is a terrible rodent problem and the customer service isn't anything to write home about. 🙄
May 5, 2023
Google Public Storage Law Tillis
Jonnie was very helpful and attentive
May 5, 2023
Google Public Storage lydia almanza
I wanna thank johnny for the kindness and patience while doing my rental also the mobile app is amazing thank you public storage
April 26, 2023
Google Public Storage Kim Richardson
It was nice customer service johnny
April 21, 2023
Google Public Storage kevin mcwhorter
Wonderful to work for
April 19, 2023
Google Public Storage Cherree Rasmussen
Jonnie was always very friendly & helpful ! Thanks so much !
April 13, 2023
Google Public Storage David Seils
Very informative and pleasant person that took care of me
April 12, 2023
Google Public Storage MARK M
Awesome and fast!
April 10, 2023
Google Public Storage Alvidas Gladstein
Awesome great service
March 24, 2023
Google Public Storage Mark
Barb and Julia displayed extraordinary consideration for an issue I had with my unit recently. The level of customer service at this facility is incredible.
March 24, 2023
Google Public Storage Joyce Valdez
Great place, no issues! Julia is great!!!
March 22, 2023
Google Public Storage Rex Archambault
Extremely helpful Thanks Janey
March 11, 2023
Google Public Storage Reggie Wheat
Janey was very nice and helpful
March 1, 2023
Google Public Storage Stv S
Very friendly, great customer service. Best storage unit ever!!!
February 27, 2023
Google Public Storage Hugh Mc
Johnnie, At the Oak Brook Public storage, was very helpful & professional with my onboarding at this location. I would recommend this site.
February 27, 2023
Google Public Storage Niki Urdov
Johnny is the best very professional and was very helpful I am very happy with my new space
February 22, 2023
Google Public Storage Jim Braun
Very helpful and easy to sign up
February 21, 2023
Google Public Storage Maryann Bolster
Monique was very helpful and professional. She was very knowledgeable. I rented a 10 x 10 storage unit. Would recommend this location for storage rental.
February 19, 2023
Google Public Storage Edwardo Arriaga
Johnny was very kind and helpful a pleasure to deal with
February 18, 2023
Google Public Storage Don Long
Johnny very helpful
January 4, 2023
Google Public Storage Muaz Rizvi
The property manager is very easy to work with
December 26, 2022
Google Public Storage Valarie Whitehead
THE EMPLOYEES STOLE ALL OF MY TV’S, MY PURSE, EXPENSIVE PERFUME AND DRILL. THERE’S NO CAMERA AT THIS FACILITY AT ALL.
December 12, 2022
Google Public Storage Peter Doheny
Very professional excellent service Julia
November 26, 2022
Google Public Storage Sir Small World (Sir Small World)
The young lady was very professional and polite and she explained everything I needed to know
October 24, 2022
Google Public Storage Furqat Kuliev
October 14, 2022
Google Public Storage Mutaz Kurdi
Dil she is awesome person she help as a lot to find a good spot for nent thank you so much dil
October 14, 2022
Google Public Storage Przemek Iwa
Spacious storage in a convenient location off the Roosvelt road
October 11, 2022
Google Public Storage Jim Burkert
Great friendly service
October 11, 2022
Google Public Storage Deborah Brown
Johnny was wonderful friendly and most importantly competent
October 10, 2022
Google Public Storage jramos05jr
Great customer service. Johnny was very helpful in accepting my late payment!
September 8, 2022
Google Public Storage Robert Patterson
Wanted to acknowledge sally @ your OakBrook Terrace location very kind and helpful person such a pleasure speaking with her….with all the inflation going up she was very understanding to help me with my rates Sally in definitely an asset to your company.
September 1, 2022
Google Public Storage Shirley Thompson-James
Sally was very, very helpful. She answered all my questions. I felt any problems I might have, she would be able to answer.
August 25, 2022
Google Public Storage Karina Buchak
August 19, 2022
Google Public Storage Andy Zaucha
Sally very helpful and made move in quick and painless. Clean facility, clearly well managed, and very professional. Easy 5 Star Review
August 11, 2022
Google Public Storage adam eboli
Sally was dope and got me set up with everything!
August 7, 2022
Google Public Storage Marvin Johnson
Sally was great. She has great consumer service. Thank you
August 6, 2022
Google Public Storage It's Khan
Sally is great! She took the extra step to make the unit I had meet my needs. Definitely recommend her and this location!
August 2, 2022
Google Public Storage Lindsay F
I have been going here on and off for 10 years and now they have an app! Sally is so freaking awesome every time i come here. I am renting again and ive been having trouble for 2 months with the app. I came in to the storage facility today and within 10 minutes, sally fixed everything i was having trouble with! Im going to miss her if and when she moves on from this public storage unit to another facility!
July 21, 2022
Google Public Storage jaami mock
Sally is the best person, she made it easier than I expected and had a great time.
July 16, 2022
Google Public Storage Deonte Palmer
Sally got me in & out quickly, helped set up the app & had excellent customer service.
July 2, 2022
Google Public Storage Eric Sawicki
Sally was terrific. I had an issue with my lock and she went above and beyond to help me out. Thank you Sally. From what I see you are committed to a 5 star experience when storing with you. Thank you! Highly recommended.
July 2, 2022
Google Public Storage Mubashir Mahmood
June 30, 2022
Google Public Storage Owen Molloy
My experience was great here. I had two spaces. Sally was always so responsive and accommodating.
June 28, 2022
Google Public Storage Tammy Lawson
It's a secure storage unit. Clean
June 19, 2022
Google Public Storage TJ Krause
I had a concern/issue with my rental. I stopped in to discuss it. Great customer service and I was very happy with the result.
June 3, 2022
Google Public Storage Edwin Johnson
Sally is awesome and helps every time! Great service!
June 3, 2022
Google Public Storage Sean
Sally helped me so much. I will always recommend this location to anyone because of Sally.
June 3, 2022
Google Public Storage Amal X 2 LLC
Sally has provided excellent service, with great knowledge. My company definitely made the right choice.
May 14, 2022
Google Public Storage vlog with niyah
Great service by sally thanks for it help
May 12, 2022
Google Public Storage Levell Moore
Great to work with A+
May 12, 2022
Google Public Storage Allen Harris
Sally Help me Everything I really Appreciate Her.. Thanks Again
May 8, 2022
Google Public Storage Westmont Towing
Nice, clean
May 7, 2022
Google Public Storage REG P
GREAT JOB SALLY!!!! keep up the good work ⭐️⭐️⭐️⭐️⭐️ The property is well maintained the manager sally really pays attention to the upkeep of the facility it’s in a great location and the prices are affordable👍
May 4, 2022
Google Public Storage Kelly Bowers
Sally was awesome!! Helped me with the app - super convenient! A+ service 😍👍
May 4, 2022
Google Public Storage Bobby Tippit
Sally is awesome. The storage is clean and exactly what I need. Thank you
April 29, 2022
Google Public Storage Valerie Liosatos
Sally was amazing. She made my e-rental process completely seamless. She was kind and super patient! Great spot!
April 28, 2022
Google Public Storage Bill Garrod
Excellent service by Sally.
April 28, 2022
Google Public Storage Shahab M
Sally was great. Kept me in the loop and didn’t forget about me.
April 23, 2022
Google Public Storage Jerzy Kapusta
Great service ..help wit setting the app..thanks Sally
April 21, 2022
Google Public Storage Ivo Bohm
The best service ,thank you Sally
March 31, 2022
Google Public Storage juazetta outland
I had a really great experience with sally she was very pleasant and helpful she made sure I understood how To use there app and I really appreciated her help great customer service thanks so much
March 28, 2022
Google Public Storage akmal samiev
March 21, 2022
Google Public Storage Adam Johnson
Laura was super wonderful a keeper!
March 21, 2022
Google Public Storage Solimar Solivan
Laura made our day was very nice and polite and caring.
March 16, 2022
Google Public Storage Bradley Anga
Sally was awesome! Very quick and efficient and helped me tremendously with the app usage. Highly recommend!!
March 15, 2022
Google Public Storage Beth Scherbing
February 24, 2022
Google Public Storage Ronald Cobbin
My experiments today at Public Storage was great very good customer service very good attitude towards customers very patient with customer and explain everything Sally is a wonderful person
February 24, 2022
Google Public Storage Tony Brown
Sally is the absolutely most pleasant and personable person I have ever had the pleasure of meeting. She was extremely professional while being jovial and patient. Excellent customer service.
February 11, 2022
Google Public Storage Google Acct
Amazing customer service and very knowledgeable about playing Tetris with boxes!
February 9, 2022
Google Public Storage Deon Bell
Sally was awesome person and help guiding me through the property and app she made it so easy to understand
February 6, 2022
Google Public Storage Thomas Harrington
Sally great service awesome help very professional.sincerely thomas Harrington
February 5, 2022
Google Public Storage Damian Rozkuszka
Sally was great service.
January 31, 2022
Google Public Storage Sergio Rosas
I been with public storage for 6 months I love customer service Sally she is always great I hardly recommended come to see her
January 21, 2022
Google Public Storage Helena K Brokes
Just there is no mote stars ⭐️ if there would be I’ll give more then 5!! Sally the manager is go to lovely person, when you moving and have to much stuff and no time!! She put you in easy and help 💯!! It’s nice to meet people who actually are nice helpful and also have good humor 😉 Recommending to everyone Sally in Public Storage in Villa Park 100%
January 6, 2022
Google Public Storage Mitch M
great customer service by manager Sally. Thank you for all the help with my payments each month.
December 29, 2021
Google Public Storage kim baker
Sally in the villa park location is very professional, friendly and always willing and able to find solutions to your storage needs. They also have shipping/ packing supplies on hand but as a smaller office you may need to call ahead to confirm availability. Clean units and reasonable pricing when the demand isn’t too high ( pricing fluctuations are based on supply and demand and are out of the employees control) as well as price hikes but they have been reasonable in my experience over a couple of years.
December 27, 2021
Google Public Storage Liz OBrien
Sally and Laura provided excellent customer service! I would highly recommend this location! !
December 13, 2021
Google Public Storage Willie Weems
Luisa gave very good service. Very clear information and services
December 13, 2021
Google Public Storage Tina K
Sally and Luisa are very nice and helpful. They are always available if I need assistance. It’s nice dealing with a storage place that knows their customers and their needs.
December 10, 2021
Google Public Storage Albert Colmen
Great customer service by managers at this location. Thank you for ur help
December 5, 2021
Google Public Storage Becky Mueller
Sally was very helpful and efficient during my sign up and then closing time. She explained everything and answered all the questions I had.
November 30, 2021
Google Public Storage Uriel serrano
Laura was absolutely fantastic and very helpful
November 16, 2021
Google Public Storage Darren Reeder
Sally was amazing! She was very professional and helpful. She answered all of my questions. I love this place so far.
November 15, 2021
Google Public Storage Arsenal D.
November 13, 2021
Google Public Storage Marcus Framke
Sally is awesome and very polite. Cleared up any questions I had an then told me about the app that makes everything so much easier.! Highly recommend this location
November 2, 2021
Google Public Storage Maurice Lacy
Nice gas working and polite…great experience
October 27, 2021
Google Public Storage Lynda Day
Sally is da bomb to me and I’m sure she is for others, always a smile for u when u come, supper helpful and great conversation. It feels good when u know ur customers, waves me in da gate sometimes before I put my code in,lol…very professional. Lora”cool too! 😊👍
October 13, 2021
Google Public Storage Christian Leber
Sally and Samantha provided amazing service and a superior experience.
September 26, 2021
Google Public Storage Jesse Grandberry
Good place I would recommend it. Thanks Sally for the great customer service
September 20, 2021
Google Public Storage Earl Wilcek
Luisa was wonderful. I was late. She was understanding and gracious. And she handled everything quickly and professionally.
August 25, 2021
Google Public Storage Fred Montag
Sally is a wonderful employee. She is professional, polite, and very helpful. My space was ready and clean on time to move in. Sally is always ready to assist.
August 24, 2021
Google Public Storage Ashok Patel
Sally is great manager. She is friendly and always helpful. She recently helped me with Public storage app setup when I went to the office.
August 17, 2021
Google Public Storage Vida Bostic
Sally gave me excellent customer service
August 16, 2021
Google Public Storage Meka Koop
Nice & clean facility. Sally was very friendly and helpful. Thanks Sally! T.L. 8/13/2021
August 3, 2021
Google Public Storage Diane Cody
Sally was incredibly helpful! Willing to give as much support as you need to maximize your use of the storage facility.
July 21, 2021
Google Public Storage Muhammad Nazarov
Very good service with polite people
July 18, 2021
Google Public Storage Joanie Korbos
I must say that I was treated with such kindness and courtesy by Sally at the Roosevelt rd location . Sally was so very professional but she went a step above others with her kindness. I'm so very glad I rented a unit from this location. I wish all professionals in any field would take a lesson from Sally, her kindness , understanding, and upbeat personality is hard to come by. Thann you Sally for being so wonderful.
July 16, 2021
Google Public Storage Michelle Novak-Tibbet
i just wanted to let you know that when we came in to look at a rental, the lady there, Sally was so kind and helped us make a decision on what we needed to do. We were just doing some pricing but she was super helpful and went above and beyond to answer all my husbands questions! THANKS
July 15, 2021
Google Public Storage Bill De Jesus
What great customer service received from Sallyif you could clone her you should put someone at every location with the quality of customer service she gives
June 9, 2021
Google Public Storage Revell Polaris
It's nice to deal with the local staff, especially Rob and Kelly. They're always willing to do whatever they can You're not just a number. The units are safe. Each one has light bulbs inside. I've used this location for 10 years- no roof leaks! The only thing that needs attention is some way to keep the landscapers from using the outdoor parking yard as a toilet!
June 9, 2021
Google Public Storage Jeff Winchell
Rob was very helpful with everything and got me set up with exactly what I needed.
June 2, 2021
Google Public Storage Ashley Robison
Really happy with the customer service provided. I had called with an issue on our account and Rob the store manager helped us resolve it in a timely manner and even called back to follow up with me.
May 31, 2021
Google Public Storage Syed Hussaini
Laura was wonderfull
May 31, 2021
Google Public Storage laurie dalrymple
Laura was great!
April 25, 2021
Google Public Storage Jennifer Burns
Rob is awesome!!! He is very attentive to his customers he’s friendly and helpful he’s goes above and beyond to help and that makes me happy 😃!!!!
April 18, 2021
Google Public Storage Tony Delgado
I rented at this Public Storage and Rob was great. He was quick, polite and knew exactly what we wanted. I’d rent from this storage facility again.
April 18, 2021
Google Public Storage Linda Rafferty
Rob made my first experience with public storage a great one! He explained all the processes so well and was very patient, always answering all of my many questions. He was so helpful day of my move and went above and beyond for us. My daughter and I were really grateful for our experience with public storage and have Rob to thank for that. We will for sure use public storage again. Thanks Rob!
April 1, 2021
Google Public Storage Lisa Johansson
My company has been renting a storage unit for over two years. The time came to vacate. Rob went above and beyond to help make that transition easy!! Thanks!!
March 27, 2021
Google Public Storage Julie Nowak
March 25, 2021
Google Public Storage dave knowles
A long term customer, small business owner, I had to update my review to include the new property manager named Rob, and another great A++ manager. He has great communications skills, willing to help and understand customers, and has great, caring, helpful staff in the office. The district manager Chris, a A++, by being very responsive to help to Rob and staff with customer questions and concerns. Thank-you! What a great group of professional people here during tough times helping others. 🤗 Sally a previous property manager here is A++. Always kind, professional, very helpful, and does her job very well! Nice to find such great customer service and staff. Even in these difficult times they ALL are here for the customers. Thank you🤗
March 19, 2021
Google Public Storage Jim Longo
Rob was great. He made the process smooth and easy
February 19, 2021
Google Public Storage Christyn Brown
OMG!!! What great customer service & support. Thanks Rob for explaining the policies, etc. It has made renting a storage unit so much less stressful!
February 17, 2021
Google Public Storage Elisa Rayford
February 17, 2021
Google Public Storage nobodyrobsourtrucks
I rented a unit at this location and just want to comment about how happy I am with the level of service I received . The manager Rob is always willing to go above and beyond to help any of his customers and made me feel like my stuff is safe and secure at this location. 5 stars for the excellent customer service I received here, will recommend to anyone that needs a unit!!
January 25, 2021
Google Public Storage Just Ask Me
Great place!
January 19, 2021
Google Public Storage Anton X
Great experience from Rob & Melanie. It was fun and simple and felt secure with the money spent. Such a fun atmosphere.
January 15, 2021
Google Public Storage J
I was helping my friend move in this week. The manager there, Rob, was super helpful with the move in process and all of our questions. He explained everything we needed to know and more in such a professional and friendly way. A+ experience with Rob. The facility is nice and secure.
January 15, 2021
Google Public Storage Angelinka Milutinovic
Will lure you in with a low price and then raise it 4 times over. Sally is the only good thing about that place. BRING SALLY BACK!
December 28, 2020
Google Public Storage Margherita Arrowsmith
Rob was AMAZING very helpful in such a Time when I NEEDED !! THANK YOU ROB ❣️
December 24, 2020
Google Public Storage LA Auster
My 5 star rating is for ONE REASON alone; ROB, facilities manager in Oak Brook Terrace, IL. This is the 5th storage unit I've had in my lifetime and I've never encountered a more tireless and dedicated professional than Rob. I rented a 2500 cubic foot space from him on 11 December and will ONLY rent another 2500 cubic foot space at the same facility because of Rob's impeccable customer service. Although one of the first names/leaders in public storage, Public Storage has lots of competition now and although they don't use enough capital to improve at lease this facility, AT LEAST they're hiring competent people like Rob.
December 6, 2020
Google Public Storage George Saenz
Was helping a friend look for a storage facility in the area to store her household goods while she transitioned into a new home. We came across the Public Storage in Oak Brook Terrace. She went and met with Rob and walked the property. She picked a storage space and we came back the next day to pick up the key and move her belongings into the space. When we got to the office I expressed my concern about the space that was picked out being too small. Rob was able to help out finding a bigger storage space on the spot. During the signing of the contract he was very thorough in explaining the payment breakdown and contract language. Great experience and great attitude! Thanks Rob!
November 20, 2020
Google Public Storage Diane Stubbs
Laura is the BEST! She made day!
November 9, 2020
Google Public Storage DeWayne brown
November 8, 2020
Google Public Storage Martin Padilla
very good
October 28, 2020
Google Public Storage Bianca Cannon
Laura was absolutely amazing!!!! The day started off rough with a sizing issue but Laura came to the rescue and squared my away. Her service was swift and efficient.
October 19, 2020
Google Public Storage Ray L
Laura was very helpful and her positive energy was contagious
October 12, 2020
Google Public Storage Phil Murrey
Worked with Sally at this location and she couldn't have been more helpful. On my move in date I needed to change my unit due to an error I made online when scheduling the rental, Sally worked with me to provide exactly what I needed and she completed the task very quickly and efficiently. I've used this facility before and my experiences have been very positive, I would recommend Public Storage to anyone looking to store their belongings.
October 7, 2020
Google Public Storage Judy Millette
Excellent experience! 1st time ever renting a storage locker here or anywhere. Sally made the whole experience a breeze. I found their pricing to be a little better than the local competition. For me, the location was great because I could access it from a side street off of Villa Avenue. I didn't catch the gentleman's name that signed me out once I left, wish I had, as he was very polite and got me out quickly. Update: 2nd time renting here (exactly 1year later) and just as great as the 1st time. Thank you Sally for being a great go to person. I have to say that everyone I dealt with on phone or in person was fantastic. I had an error with my online reservation, my fault, and it was corrected over the phone with the help of some really nice and experienced employees.
October 3, 2020
Google Public Storage Patricia Cook
Rob is the new manager onsite and is an absolute pleasure. He goes above and beyond to help with any questions and helped me get my stuff all situated in my unit. If you have any storage needs go see Rob and he'll set you up.
September 9, 2020
Google Public Storage Mike Heraty
BE FOREWARNED!!! They Lure You with a cheap rate and then after You Spend Your Time, Energy and Capitol to move ALL Your stuff in, they RAISE YOUR RATE in the first few months, then when Covid 19 hits they cold heartedly raise the rates again and again and again
September 9, 2020
Google Public Storage Zain Baig
Sally was super helpful in regards with assisting with our storage rental. Awesome customer service! Definitely recommend this location!
August 27, 2020
Google Public Storage Gail Wood
Great experience, Sally was so helpful and made moving out a breeze for us!!
August 21, 2020
Google Public Storage Sandrine Vongy
Sally is the best customer rep at that location. I have used that facility 3 1/2 years ago and swore I would never go back to it. Finally someone that's competent, efficient and kind. Sally is it!
August 19, 2020
Google Public Storage Paul Brooks
Sally was an amazing help to me on such a short notice.!.!.!!. 👍🏼💪🏼👍🏼💪🏼
August 3, 2020
Google Public Storage justin mashburn
Love this location. Sally is the perfect example of what managing should consist of.
July 29, 2020
Google Public Storage Goko Kerr
Sally is the best property manager !! Cares for her customers like no one else !! Thank you!
July 26, 2020
Google Public Storage Deborah Capraro
Final review: Sally, the current manager at this location, was amazing. It was one of the hottest days to move bins out and work with a mover. She assisted with getting us in and out and graciously offered the "air conditioning" while I was waiting for the truck. If anyone needs a storage unit, this is the place to go. Fabulous personnel!!! First review: Moving is so stressful; however, the original manager, Kelly, at this location is a life saver. Her kindness, customer service and support is more than I ever expected or experienced at a storage facility. She personally followed up with getting a light fixed and was more than accommodating when I moved to another storage unit. Kelly was training her new assistant, Mike, on my most recent visit. He's adopted the same customer service that Kelly exhibits. These are fabulous employees and along with the great location, I will continue to use this facility.
July 1, 2020
Google Public Storage Kevin Mullen
Just moved in last week. Rented online and everything was exactly as promised. Needed some packing supplies and Sally was great. Very helpful, very personable.
July 1, 2020
Google Public Storage Philip Wiederhold
Rented a space for 20 plus years. Never an issue. The current manager has done an excellent job.
June 15, 2020
Google Public Storage Jo Ann Lewis
June 3, 2020
Google Public Storage Timothy Cullinane
Sally is fantastic!! I had to change to a larger unit, and she made it happen in a few minutes. I wish all customer service people were as good as her. Thanks a lot.
June 3, 2020
Google Public Storage Andy
10/10 would see the cave dweller again
May 31, 2020
Google Public Storage Bryan Waters
May 21, 2020
Google Public Storage Kathy
Sally was great. Very helpful and patient with me.
May 14, 2020
Google Public Storage Alicia Termini-Kruger
Melanie helped no matter how long it took-3.5 hours.
April 5, 2020
Google Public Storage Aron Pop
If anyone needs help with storage, I strongly recommend Sally! She is professional and very helpful to the customers and there needs . Thank you Sally! From Aron.
March 14, 2020
Google Public Storage Theresa Cruz
They auctioned my storage even though it wasn't 30 days past due yet. Not this location but a different one. But I noticed now that most locations give a hard time. I don't even think it's right that this company did that to me. I have to check on it still n see if that was even right for them to do. So after that I pretty much hate this company
March 10, 2020
Google Public Storage Jean Brogan
The staff at this location are very helpful and responsive. When I needed to change some information on my account, I called and left a message and was called back very quickly. The information provided was helpful. My bills are correct and when changes are coming, I am notified well in advance so I am not surprised by the price change.
February 25, 2020
Google Public Storage Kevin Knight
Sally was a big help on very short notice; great service, will definitely work with her again.
February 24, 2020
Google Public Storage Emmanuel Alatise
Tiffany is beautiful and a good worker for public storage she took her time to help and explain the info I needed to know. I will recommend her to everyone
February 9, 2020
Google Public Storage melody teng
January 19, 2020
Google Public Storage Patrice G
My first interaction with Sally the on-site Manager was great. Because of her kindness and professionalism I decided to rent from Public Storage. I looked at many other storage facilities, this one had the best price. I just didn't like the last minute add on monthly fee of $10 as I had made my decision with the initial quoted price. Still, because Sally in managing the property I decided to go ahead with the contract; she's onsite and she knows her job. Would recommend this facility.
January 7, 2020
Google Public Storage Maserat Sayeed
Experienced exceptional customer service. Had some confusion and a malfunction issue. Sally resolved it in a very calm, professional, pleasant manner and ensured we were back on track
January 4, 2020
Google Public Storage Pam Winesberry
Sally is AMAZING!!! She is hands on and very helpful and knowledgeable. She is definitely an asset to the company and to the community. She is appreciated.
December 23, 2019
Google Public Storage bailey Hart
Melanie is the best
December 13, 2019
Google Public Storage MILEN georgiev
Sally is best person
December 5, 2019
Google Public Storage C. P.
This storage facility is AWESOME!! Melanie accommodated me right away after I had a bad experience dealing with Metro Storage. Metro Storage falsifies their unit sizes. I reserved a 10 x10 but the unit was measured by the manager's husband after myself and moving party disagreed with what a 10 x10 was. And what they shown me was a 9x9 unit. Much smaller!! I cancelled and walked out after getting a higher quote for a one size up unit. Got in my car and called Public Storage. Got a better deal!! GOD IS SO GREAT!!! I arrived right before closing (like 5 minutes) and Melanie stayed after her work hours to get me set up. I commend Melanie for her wonderful personality, calm demeanor, and her professionalism in handling my situation. She was wonderful! Thank you Public Storage you're a life saver!!!! DO NOT EVER USE METRO STORAGE!!!
November 30, 2019
Google Public Storage Simon Torres
Tiffany great customer service she should be the boss 👍👍
November 30, 2019
Google Public Storage Daisy Pratts
Thank you, Tiffany for helping my aunt out she’s been going thru a lot and you just made it clear and easy for her. Enjoy your holidays! Will refer customers to your location
November 10, 2019
Google Public Storage raj bhorade
Because I have never previously rented a storage space, I had some trepidation and several questions. Sally (manager) was incredibly kind, patient, knowledgeable and great!!! She answered all of my questions and made me feel comfortable and secure about leaving my possessions in storage. She went above and beyond anything I could have ever imagined/expected!!! Thank you sally for making this a great and easy experience!!
November 1, 2019
Google Public Storage Douglas Harlan
The ladies here are always friendly. Sally and Barb add a little "niceness" to the day. Rates are competitive and the facility is kept clean and secure.
October 24, 2019
Google Public Storage Funky J
Sally and tiffany were great
October 20, 2019
Google Public Storage Mario Gumino
Great customer service!
October 14, 2019
Google Public Storage Michael Lazas
Sally is great, five stars
October 14, 2019
Google Public Storage Art Reichel
Rented a unit and after we locked it, the lock wouldn't open. Sally came right out and sprayed the lock and it was fine after that. Thank you to Sally for your quick response. Great customer service.
October 9, 2019
Google Public Storage Jessica Dejesus
My father and I rented a storage unit from the manager whose name is Sally. We went on a cold and rainy day and Sally couldn't have been more cheerful and helpful. I highly recommend this public storage for their dedication to service and clean safe units.
September 28, 2019
Google Public Storage Christopher Hawn
Sally and Melanie were super!! They were both very helpful they knew their job well and got us through the process in no time while still doing a great job explaining every detail!!!!
September 26, 2019
Google Public Storage shannon schmidt
Tried to pay my bill online and was having problems so called the office and Sally the Manager walked me through the steps. I felt like a goof but she great. Great customer service.
September 24, 2019
Google Public Storage Kouka Yougbare
September 8, 2019
Google Public Storage Ryan Derden
Sally was fantastic in helping me with my storage unit and truck storage. Above and beyond support. Thanks!
September 4, 2019
Google Public Storage zbigniew ryttel
Tiffany has Great Customer service Good driver very knowledgeable and polite Great Job👌
August 24, 2019
Google Public Storage Andrew Stewart
Sally was really helpful in finding their location when google put us down the road. Guided us to our storage stie despite the snow
August 18, 2019
Google Public Storage Mike Koutek
August 13, 2019
Google Public Storage Diane Perini
Excellent Service. Melanie was very helpful and made sure that my storage needs were met. She also contacted another Public Storage property to help cancel my space that no longer met my size requirements.
August 8, 2019
Google Public Storage Evan Wendell
The manager, Sally, is incredibly accommodating and flexible. The unit was clean when I arrived and very easy to access. Fantastic facility!
August 2, 2019
Google Public Storage Tom Richardson
Great place and people that explains everything.
July 31, 2019
Google Public Storage Sandy Rybarczyk
I just want to share the great experience I had with Sally at the facility in Oakbrook terrace. She was so kind and helpful during a stressful time for me... she was an angel!
July 15, 2019
Google Public Storage india white
I rented a spot for my trailer from Sally last year. She was very good to me. So when I needed a spot this year I had the card she gave me. I called and she remembered me and new what I needed. We will continue tp use this location whenever we are in the area. One reason we trade with you is we like Sally. Thank you, India White
July 3, 2019
Google Public Storage Jason Aderholt
June 29, 2019
Google Public Storage Super Man
Awesome
June 7, 2019
Google Public Storage Yael Valerdi
June 5, 2019
Google Public Storage ROBERT SANFORD
Very nice lady very nice indeed dealing with customers I'm first to see in advance how she dealt with a customer love it and her name is Anita😁😁😁😁
June 2, 2019
Google Public Storage Kiya Simpson
Anita was amazing! Great customer service. And answered all my questions. Thank you!
May 30, 2019
Google Public Storage Carl Curry
Sally was outstanding and unbelievably helpful! She’s a true pro and public storage is very fortunate to have her on their team.
May 29, 2019
Google Public Storage Lindsay Parmele
Sally was helpful and quick to complete our lease.
May 17, 2019
Google Public Storage Seb Man
Melanie... You are amazing. Thanks for your help
May 15, 2019
Google Public Storage Allan Weinheimer
Kept my motorcycle there for a couple of years. Safe, secure and always accessible whenever I wanted to ride. The service and friendliness from Sally was exemplary. Would highly recommend.
May 14, 2019
Google Public Storage Mindy Lewis
Sally is great. Excellent customer service and very accommodating. Thank you!!
May 3, 2019
Google Public Storage Ben Walhood
Melanie was very friendly and helpful in setting up our storage unit!
May 2, 2019
Google Public Storage Emil Kałucki
Very helpful staff
April 26, 2019
Google Public Storage Andy Poling
April 26, 2019
Google Public Storage Michael Bartels
Sally was great to work with today and made things easy.
April 6, 2019
Google Public Storage Jody M.
Sally is great... excellent customer service and very accommodating. Thank you Sally!!!
April 6, 2019
Google Public Storage Amanouiel Talia
Sally was very nice and helpful.
March 31, 2019
Google Public Storage Quinn Goetsch
The manager, Sally, was very helpful and kind. We were delayed significantly due to traffic and Sally gave a courtesy call to confirm if we were still coming, then waited past closing time to get us sorted out. We very much appreciate the service. Thanks Sally!
March 30, 2019
Google Public Storage Shane Skinner
Clean professional area no problems very nice customer service!
March 26, 2019
Google Public Storage Rocky Brooks
Sally was very helpful and professional She made the whole process painless! Thank you!
March 24, 2019
Google Public Storage Rosie C
March 24, 2019
Google Public Storage Sierra Murphy
I went in there to get info on a unit because I am moving and need storage space and Sally was so nice and helped me a lot. I’ll definitely be coming back! :)
March 5, 2019
Public Storage Y Oden
How early in the morning can I go to my storage place before the office opens?
February 25, 2019
Google Public Storage Antinita Hardy-Hatchett
Sally is always very pleasant and delivers prompt customer service!
February 9, 2019
Google Public Storage Alexandria Jeanette
Great first experience with public storage! Was in and out with renting a unit within 20 minutes! The manager Sally was super friendly and nice! Great service!
February 9, 2019
Google Public Storage E-mail Skoczy.
Sally was very nice to deal with. Thnx.
February 6, 2019
Google Public Storage Willie Mean
Dymond& Sally gave great five star service. Very friendly ladies, love storing with them!
January 28, 2019
Google Public Storage Villa Park
I was greeted by Sally and Sarah. They were very helpful and made my moving experience a smooth one. Thank you.
January 2, 2019
Google Public Storage Guillermina Figueroa
Dymond was very helpful to my brother I. Highly recommend this facility and her excellent service!
January 2, 2019
Google Public Storage javier sanchez
Dymond was very helpful with my move out and answered all my questions. Very nice worker.
December 24, 2018
Google Public Storage Mihaela Chiderov
The facility is small and google maps sometimes does not map it correctly, but it’s right next to Rt 83 and it’s very convenient. Staff is very nice and always happy to help. Manager Sally is very nice and attentive!
December 8, 2018
Google Public Storage Amanouiel Talia
Sally and Julie are very nice and helpful people. Happy Holidays!
November 8, 2018
Google Public Storage John's jams
Dymond gave awesome customer service
November 4, 2018
Google Public Storage Sonya Walkup
Sally was very pleasant, patient, and helpful in showing us the unit we rented, reviewing the contract, and giving helpful suggestions about how to store our stuff and keep it in the best possible condition. The property was neat and appeared well-maintained. We love this location!
October 15, 2018
Google Public Storage Sylvia Miranda
I have this storage for over a year the staff is very friendly and helpful. By being elderly they check to see if I am ok if I need any assistance while I am at my storage unit Manger Sally was very helpful and assisted me with my lock. Thank you again
October 11, 2018
Google Public Storage Mansoor Alzayer
Dymond offered great customer service! She directed me to another facility that had a smaller storage space that suited my need and called me to follow up several times. I appreciate her integrity.
October 7, 2018
Google Public Storage Alfonso del Granado
Sally is the best! I've has more than a dozen storage spaces for myself and employers over the decades, and this Public Storage is the friendliest I've been to. I had one unfortunate incident of flood damage a few years ago and I wish they could do something about raising the floor grade, but that's not likely. Just be careful to examine the ground level when you pick your spot -- if you're elevated, you should be fine, and the quality of the staff is great.
October 3, 2018
Google Public Storage Aziz Ali
October 1, 2018
Google Public Storage scott cz
Lasheena was awesome great help and an excellent employee thank her for her service to your company she is a great asset
September 30, 2018
Google Public Storage Scott Kochanski
Sally and Dymond what a great team...super friendly and and a great pleasure to deal with...Thanks ladies for everything
September 28, 2018
Google Public Storage Thomas Graff
Facility was easy to navigate and the manager, Sally, was incredibly helpful both before and during the move. Highly recommend.
September 18, 2018
Google Public Storage Bob McGinn
September 12, 2018
Google Public Storage Tom Coker
Dymond and Sally are Great! Very helpful and provided awesome customer service.
September 4, 2018
Google Public Storage Rachael Powlas
My husband and I are renting a parking space at this property. The property manager, Sally, is very helpful and friendly. The spaces are a bit tight, but she was great to point out which one would most likely fit our camper. The property is secure and we got a great deal on the monthly rent!
August 31, 2018
Google Public Storage Dee-Dee Sanders
Sally was super helpful. Everything worked out great. Easy registration and efficient service.
August 13, 2018
Google Public Storage Melissa Rosello
August 9, 2018
Google Public Storage luke Faletti
They are trying to charge more than the rate I signed up for online. Have been trying to get the issue resolved for weeks. John Pottorff hasn’t returned any of our calls, we have left several voice mails.
August 6, 2018
Google Public Storage Ekaterina Golub
July 31, 2018
Google Public Storage Raul Moreno
July 22, 2018
Google Public Storage Pete Pascente
This location is great. Much better rates than just up the road, and the manager Sally was super great to work with!
June 22, 2018
Google Public Storage Christopher Begbie
Julie was extremely helpful in getting my unit. Would highly recommend.
June 7, 2018
Google Public Storage Imran Siddiqui
Sally is the best manager!!! Great customer service A1 service
May 25, 2018
Google Public Storage Mark Hampton
I was in at public storage on Thursday of this week. Sally was in the office. I was there to get information on a storage unit she explained it to me an so I would understand. She was very good at explaining everything I would need and could want to know about the units. Thanks for the help, I’ll see u on Saturday.
May 24, 2018
Google Public Storage Kim Sears
Sally was very helpful.
May 12, 2018
Google Public Storage Tajan Harris
April 22, 2018
Public Storage Sandy Andreen
do you have small units and what is the cost?
April 22, 2018
Google Public Storage Steve Graef
March 7, 2018
Google Public Storage Hafza Hussain
Amazing service, super quick and the people were great. Very professional and honest. Highly recommend doing your service here for storage keeping! Sally and Armando were very nice, helpful and considerate. They showed us the storage right away and even let us add stuff!
February 20, 2018
Google Public Storage Karen White
Nicolette was very helpful in getting me set up with my storage unit. It was quick and easy and I know she is there to help if I have any problems.
January 21, 2018
Google Public Storage David Sossong
Helped my friend move move out of the storage place and manager wouldn't let us park near the storage area we had to park in the front of the building and walk all the way to the storage garage
January 7, 2018
Google Public Storage Stephen Wallace
Nicolette and Sally are very courteous and tremendously helpful!
January 3, 2018
Google Public Storage Teo Standart
Good service!
December 9, 2017
Google Public Storage Benny
I came in to make my payment and was greeted by the property manager Nikkie. She is always so friendly and professional! Definitely recommend this location! 5/5
November 22, 2017
Google Public Storage Jenna Cole
November 3, 2017
Google Public Storage Barton Blankenburg
Signing up was effortless and Nicollette, the property manager, was extremely helpful by alerting me to possible storage issues like putting a vapor barrier between the concrete floor and the boxes. I'd recommend this facility to anyone looking for storage space!
October 19, 2017
Google Public Storage Adriana Sandoval
Love the place always great people. I recommend it. Jelani is a great person wish we had more of him
September 24, 2017
Google Public Storage Sadaf K
Excellent facility!! Please add some visibility it is very hard to find. Nicolette & Sarah are sooo nice and friendly! Everything was easy from start to finish!!
September 10, 2017
Google Public Storage Kay M
The manager was pleasant and professional. I have used this facility in the past and had a great experience:) Would recommend!
August 22, 2017
Google Public Storage Elieser De Jesus
Nicollet tell was very helpful. I would recommend to all my friends
August 21, 2017
Google Public Storage Jason Sheperis
Friend has had her stuff safe and dry here for years. Friendly staff and easy access.
August 11, 2017
Google Public Storage Nick Austin
Awesome experience. Easy to sign-up, easy to pay, easy to use. Nicolette was WONDERFUL!
August 9, 2017
Google Public Storage Aisha King
I love the property manager Nicolette! She is super AWESOME! She knows the job very well and she is very patient! She helped me decide on a storage space. She is a HUGE asset to public storage because I have been to some not so nice ones in the past and she was by far the best ever! I couldn't stop thanking her.
August 6, 2017
Google Public Storage Helen Diep
Nicolette was very efficient and knowledgeable. She gets you in and out but is very thorough. She made sure I understood everything and clearly explained the rules. She rocks.
August 1, 2017
Google Public Storage Jane Rogers
Nicolette was very efficient, helpful, and polite. She knows really her job and her customer service is excellent!! I enjoyed being helped by and renting my unit from her !!
July 26, 2017
Google Public Storage J Enri
Came in today to make a payment. I was greeted by Lasheena and Nicolette. They were very helpful and professional.
June 28, 2017
Google Public Storage Mario Librizzi
Nicolette did an awesome job getting my account and rental set up quickly and efficiently when I was short on time! Property was clean and customer service was professional throughout. Would recommend!
June 27, 2017
Google Public Storage isaiah romero
Nicolette was very courteous and knowledgeable. She helped us get into our space in a very timely manner. Thanks!
June 14, 2017
Google Public Storage twanna richmond
Nicolette customer service was spot on. She was fast and efficient in the process of acquiring a unit. She was very professional and understanding of my needs. Thank you
June 2, 2017
Google Public Storage Shelton Love Sr.
Nicolette! Had me in and out in less then 30 minutes. Thanks, I have so much to do today and Wow, you made my life a lot easy by having all the paperwork ready for when i got there. Much continued success Nicolette.
June 1, 2017
Google Public Storage Monique Granados g you yr. drop PM
OMG I do not know how to express my gratitude towards Hector at this location. He is a very professional and considerate employee. He knows what customer service is entailed of. I felt very well taken care of. Good job Hector. Keep doing what you do. Go Public Storage!
May 27, 2017
Google Public Storage tbjazzy
Hector and Philip were great and very helpful! They gave us a great deal on the storage unit as well! Would highly recommend this Public Storage!
May 11, 2017
Google Public Storage Dominque Borishade
April 15, 2017
Google Public Storage Martin Deltio
Had a great experience and wonderful customer service. Brittany exceeded all expectations and I could t ask for more. Highly recommended! A+++
March 31, 2017
Google Public Storage antonio leone
brittany and gianna are the best workers two french guts have worked with.
March 6, 2017
Google Public Storage Seth T. T
Brittany and Nicole the were sweet. I'm excited that they were able to help me. They were very caring about my situation. I'm grateful for their help.
February 24, 2017
Google Public Storage Jack Gleason
February 14, 2017
Google Public Storage JULio MENDOZA
Brittany was awesome. Very social and helpful. Explained the processes to me with ease. I would love to rent here again just to see her again.
January 28, 2017
Google Public Storage Gary Edulan
Brittany was good, nice service.
January 26, 2017
Google Public Storage Ronald Selcke
Brittany was very friendly & was able to answer all the questions that I asked. She made moving into my unit very easy, the facility was the cleanest I've seen at facility's & units that I've had to rent over the years!! If I need another unit I will definitely come back to this facility!!!
January 23, 2017
Google Public Storage Manny Macstone
Brittany was awesome! Every star!
December 11, 2016
Google Public Storage MiguiMusical
Thankfully we hardly ever use these services. And we usually only use them because we have too. But this company knows this and takes advantage of its customers by making it impossible to pay online. Almost in a purposely fradulent manner. And the ridiculous $10.00 convenience fee to pay by phone is unheard of! Don't be late on your payment because they have another greedy fee of $50.00 dollars. If you have a choice of using a more evolved service for your storage needs please do your research and look elsewhere at another company.
November 29, 2016
Google Public Storage Armando Sanchez
Hector was great , very efficient!!
November 29, 2016
Google Public Storage Molly Olson
November 28, 2016
Google Public Storage Jay
Went there today asking questions about a storage unit and Hector was very helpful
November 4, 2016
Google Public Storage Lo Lo
Gianna was extremely informative and helpful. She advised me on all of my options, and assisted me in choosing the unit that would be the best for me. She was a joy to do business with.
October 29, 2016
Google Public Storage Darrell Hicks
The Staff a the location was very kind. Chris was able to help me and friend get the right space to fit my stuff.
September 10, 2016
Google Public Storage Liz Carver
Kelly and Hector are the most helpful people in customer service! They made my storage experience quick and easy. They offered great advice and I'm so thankful I chose this location. I will recommend this location to all my friends and family.
September 1, 2016
Google Public Storage Eric Lavold
Kelly and Brittany went above and beyond being helpful. Thanks.
August 31, 2016
Google Public Storage Rigo Orozco
Really good services people Hector and Kelly take good care of me
August 26, 2016
Google Public Storage Alvaro Pulacho
I went in for some information and got A whole lot more. i think the guy was hector. he showed me a few spaces and showed me how to stack my things. great service over all
August 12, 2016
Google Public Storage McKool's Diesel
The best property manager (Kelly) I have every delt with to the point that have moved all 3 of my units to her location and and planning on renting more from her.
July 19, 2016
Google Public Storage Dametrius King
Michelle, Kelly, and Hector were amazing! They took care of all my needs quickly and were easily some of the nicest people I've ever worked with. I highly recommend them!
July 12, 2016
Google Public Storage Timothy Norwood
Kelly was great
July 12, 2016
Google Public Storage Lorinzo King
Kelly and Hector were amazing with helping me with my second storage space!
July 10, 2016
Google Public Storage Marcos Guel
Hectic and jelly were great!
June 12, 2016
Google Public Storage Carrie Nix
This was the easiest place I've ever worked with! We needed a storage unit last minute and Kelly helped so much! She is definitely the person to go to if you have questions, she answered all of ours plus some with the best customer service I've seen in a long time! We will definitely keep using this location because of the help we received today! Thank you Kelly!!!
June 1, 2016
Google Public Storage viola carrasquillo
This is an awesome location and would recommend to everyone! It was a true pleasure working with Kelly(Awesome person) she makes the whole experience wonderful.
May 22, 2016
Google Public Storage E Nrique Soto
La Sheena had great customer service!!
May 8, 2016
Google Public Storage Mindy Jack
Kelly is awesome! She listened to my needs and was completely understanding of them. Completely satisfied.
April 26, 2016
Google Public Storage stephanie daniels
Stopped in to check the facility out.I am going out of the country for 2 months for school and was looking for a space to fit my car. The prices for a unit to fit my car are out of my budget. Kelly let me know that she has outdoor spaces that DEFINITELY fit my budget. Everything is perfect and thank you Kelly for letting me know of other options you're the best!
April 21, 2016
Google Public Storage fine 420
Came in to buy wardrobe boxes and Kelly and Lasheena were a big help. They have great customer service and have sold me on more packing supplies when I need them
March 30, 2016
Google Public Storage Fred Rauner
Great experience with Charlene. She was energetic and upbeat. Gave great advice and assistance with the process!
March 18, 2016
Google Public Storage Renee hummert
I am very pleased to be renting a unit from Public Storage in Oakbrook Terrace. Kelly is amazing! She knows her stuff and answered all questions I had. Besides our awesome connection on a personal level, Kelly is very professional and great at what she does! She made me feel very comfortable and at ease in a stressful time. She deserves recognition for this, there are not too my people in the customer service industry that is quite as friendly, easy going and hard working as she is! A+++! I will definitely recommend this business to others! Thanks Kelly!
March 2, 2016
Google Public Storage Johnny Johnson
Absolutely the best customer service have experienced dealing with public storage
February 16, 2016
Google Public Storage Geovani Samayoa
She give a good customer service it's a good Communications and she is playing at wheaton so good thanks Kelly
January 16, 2016
Google Public Storage Marina Fanelli
Kelly was very friendly and welcoming! She described the whole service in detail. Definitely happy I found this place!
January 13, 2016
Google Public Storage Anthony Amore
Lasheena was very knowledgeable, friendly, helpful, and efficient in getting my storage unit set up promptly. Thanks Lasheena.
December 26, 2015
Google Public Storage Francine Taylor
Good customer service! I've been with them for over a year and had no problems! God bless you all with a peaceful and prosperous 2016 New Years in Jesus Name!!!
December 6, 2015
Google Public Storage Anthony Jones
Manager Kelly was very helpful. She's an awsome person.
November 9, 2015
Google Public Storage Darrell Greenfield
Great locations mike was great!
October 17, 2015
Google Public Storage Antonio Williams
Kelly was very friendly and informational. Good location and Great service. Thank you from Bernice Williams and Son Antonio Williams
October 6, 2015
Google Public Storage Alex Garcia
If you are looking for the right place to store your personal belongings, look no further. Kelly is the store manager and she definitely went the extra mile to make sure we had all the information we needed and answered all our questions. I work late evenings which made it tough for me to get there before closing and Kelly was nice enough to stay after hours to show us a couple different storage unit options. Thanks Kelly :) Great customer service, manager has great personality and is very knowledgeable on the topic for us newbies. Clean storage units with lighting and everything outdoors seems to be kept clean. My only suggestion would be to improve the Public Storage Signage because it is very difficult to see from Roosevelt and the entrance can be easily missed as you drive passed.
September 24, 2015
Google Public Storage Lord Nibbler
I recommend using this place any day! Even if you are storing your stuff somewhere else pack it up and come here. Kelly was so helpful and called within seconds of me making reservations online, she even helped me park my RV. I was surprised at the quality of customer service she provided and even witnessed her help someone switch units within minutes, to which they were beyond pleased. I never write reviews but she deserves to be recognized and if you ever need to store anything this is the place. Thankyou again for the wonderful help.
September 17, 2015
Google Public Storage Laura Huntsha
Kelly was very helpful and professional. We would defiantly use them again with any future storage needs! Kelly you the best public storage manager out there!! Thanks Corey Rotza
August 24, 2015
Google Public Storage Scott Parker
Kelly is an awesome rep. Public Storage is lucky to have such a wonderful person running that location!
August 24, 2015
Google Public Storage Sabin Totev
Kelly and Carol you're awesome, thank you once again, you make everything easy! This location is clean, and so easy to move in. I recommend this place 100%
August 8, 2015
Google Public Storage Quanika Moody
Great location, customer service rep Kelly was very helpful. I would recommend this location for anyone looking for a storage unit in the area! -Richard
August 4, 2015
Google Public Storage Ed Delgado
New to area so location was a little hidden by foliage, but, Mike was great the facilities looked clean and the space fit my needs. Decent rates and a friendly staff!
July 16, 2015
Google Public Storage Josh P.
July 12, 2015
Google Public Storage Stephen
Kelly was great. Answered all my questions even some I didn't even know to ask. I don't usually write reviews but she was so friendly on the phone I thought she deserved to get recognized since most people are quick to complain.
July 2, 2015
Google Public Storage robert blanford
Mike was very helpful, quick and straight forward. I appreciated his help, and will continue business with this facility. Thanks mike!!!!!
June 30, 2015
Google Public Storage Margaret Miranda
Kelly is a breath of spring air. Courteous, friendly, helpfull, listens attentively to your wants and needs. Kudos to whomever hired her she is an asset to Public Storage. I have been with them for two years.... =)
June 27, 2015
Google Public Storage Georgia Assaf
i stopped in to inquire about storage because i am moving in a month and need storage space kelly was amazing helping me with all the information i needed i appreciated her much very pleasant employee
May 16, 2015
Google Public Storage Beverly Onyekwuluje
Very clean storage space any helpful staff!
May 11, 2015
Google Public Storage Dominique Blackburn
Just went to rent storage and Spoke with Kelly she was awesome and made this experience very stress free.! Awesome would recommend this location to everyone looking for storage unit .
April 14, 2015
Google Public Storage David Padolina
Service is excellent. Kelly is awesome. She's very helpful and very friendly. Love it.
March 13, 2015
Google Public Storage Brittnie Berkshire
Kelly was wonderful she took the time to go to my unit with me after I explained I couldn't afford it any longer but still needed my stuff. She pointed out that I have a lot of unused space and told me how I can pack better to consolidate space. She went above and beyond to assist my needs. Thank you kelly and Public storage.
March 11, 2015
Google Public Storage Mark Nicosia
I have a unit at the joliet location but pay my bill at this location and kelly is always wonderful and very helpful.
March 9, 2015
Google Public Storage sung Ham
Kelly is an awesome person and I enjoy every experience at her store she is always helpful and does what she can to help with my needs I will always recommend this location
March 4, 2015
Google Public Storage MIREK K
Great service, Kelly is Profesional. .......
February 9, 2015
Google Public Storage Matt B
Kelly and Jacerie were very helpful.... Awesome Service!!
January 16, 2015
Google Public Storage Stephanie Schoenwolf
Great customer service from Kelly. She is the reason I stay with Public Storage.
January 16, 2015
Google Public Storage Nicholas Fatigati
My girlfriend Aby Pedersen wanted to leave the following review: I have had the best experience at Public storage especially working with Kelly. She is super helpful and a delight to deal with. With my hectic schedule and with the amount of traveling I do she always makes sure she helps me to the fullest. Anything I need she has always been there. Thank you Public Storage for a wonderful experience!
December 17, 2014
Google Public Storage Valerie Brenits
Kelly was extremely helpful and informative in a very stressful situation. She is a great asset to Public Storage.
December 15, 2014
Google Public Storage Rob Rosado
Kelly is amazing and friendly! I would definitely recommend this location.
December 13, 2014
Google Public Storage Michael Larson
Kelly did a great job of explaining all that is involved in the storage rental process and answered all my questions. She gave me the best deal on my storage needs based on the current specials available at the time. I would definitely recommend that Public Storage location to all my friends and family.
December 5, 2014
Google Public Storage Anthony Fatigati
Jacarie and Kelly are great. They are always smiling and work well together. I enjoy going to this location cuz I always leave smiling and I know I will receive great customer service .I would recommend this public storage.
November 26, 2014
Google Public Storage Mariya Stoilova
Kelly and Jacerie were very helpful, they were really nice and provide me with great service. Thank you!
November 11, 2014
Google Public Storage Theresa Bonanno
SHERRY WAS VERY Helpful
November 4, 2014
Google Public Storage Chris Davenport
Kelly is most helpful. She is always available and eager to assist with any issues we have. We highly recommend renting at the Oak Brook Terrace facility! Thanks for all your help in the past, Kelly!
October 30, 2014
Google Public Storage Joey From Chicago
I came in to see about storage and Kelly the manager was fantastic. She was energetic and very informative. I will always recommend this location
October 27, 2014
Google Public Storage Jeff Raymond
Great experience. Kelly was extremely helpful!
September 24, 2014
Google Public Storage Kimberly Emmerich
Awesome, Sherry and Kelly are personable, great and i would definately come back.
September 20, 2014
Google Public Storage Pamela Ramsey
Jacarie and Kelly was great and I would recommend this location to everyone
September 20, 2014
Google Public Storage Brian Capdeville
Kelly. Jacarie. I had a great experience
August 1, 2014
Google Public Storage H Chambers
Very helpful and great consumer service
July 11, 2014
Google Public Storage Maxx Vanmany
Property always looks cleaned and well kept. Customer service is great. All staff members are pleasure to work with . Kelly one of the staff member help me find the right storage space and help me resolved my problems.
June 30, 2014
Google Public Storage Ray Abraham
Office personal very helpful explained insurance coverages and their facility. I was considering there competitor around the corner which had a much lower price but in the long run I feel the over all appearance of facility and personality of staff makes doing business easier. Thank you Kelly and Erica
June 24, 2014
Google Public Storage matthew westerhoff
Walked in on a Tuesday afternoon and with in minutes had a storage space set up for me. Kelly was personable, funny, and knowledgable. She also gave me all the info I needed if I had to follow up with concerns or other needs...keep up the great work Kelly!
June 15, 2014
Google Public Storage Tim Durkan
Kelly is the best! She is awesome and very helpful..HOORAY!
May 27, 2014
Google Public Storage ronnie gordon
Kelly is so fantastic she went above and beyond to help me when the unit I reserved didnt work out. I excited to store at this facility and will make sure I send everyone I know to see Kelly.
May 25, 2014
Google Public Storage Jennifer Sanders
Kelly was very beautiful and was extremely helpful. She always continues to go above and beyond with a smile on her face. I would recommend this location to anyone. Thanks for all you do.
May 24, 2014
Google Public Storage Carole Pick
Kelly solved a very unusual problem. Her patience and knowledge provided satisfaction to all involved.
May 23, 2014
Google Public Storage Jenyce Moss
It was a great experience, Kelly help me a lot!!!!
May 23, 2014
Google Public Storage Albert cho
Great storage. Thank you Kelly. Kelly is awesome.
May 20, 2014
Google Public Storage Noel Verdi
Excellent customer service!! Can't wait to deal with Kelly B. again.
May 20, 2014
Google Public Storage Brandon Lawrence
Kelly and Jan are awesome. Very friendly and helpful!!
May 18, 2014
Google Public Storage Dan driskell
Kelly was very nice in the office. She worked for quite a while to find us a unit perfectly located for easy in out with our large truck while still being accommodating to our needs and budget.
May 17, 2014
Google Public Storage Nancy Kuchenbecker
Kelly made this a very easy and enjoyable process. She is very pleasant, helpful and knowledgeable.
May 17, 2014
Google Public Storage Audrey Gullotto
Kelly is very thorough and informative! She was helpful and her storage facilities are clean and secure. Thank you!
May 9, 2014
Google Public Storage Devon Coleman
Kelly was great and made me feel like I've been a customer there for a long time and it wasn't even a day yet and upon returning to make a payment she remembered detailed information and again wonderful. Great customer service; which is lacking in many businesses now a days but not this one thanks to Kelly.
May 9, 2014
Google Public Storage Yuting C.
Great service from Drew! Thanks!
May 7, 2014
Google Public Storage Chris Jossell
Kelly is awesome! She was a great help to me.
April 25, 2014
Google Public Storage Laura Schumacker
I have been extremely pleased with the storage locker. The staff has been very courteous especially Kelly. Thanks Kelly for everything. I will definitely refer my family and friends if they ever need a long or short term storage facility.
April 22, 2014
Google Public Storage Barry Barth
Kelly is very helpful and knowledgeable and I appreciated everything she did
April 22, 2014
Google Public Storage Tracy Barth
Kelly is great:) she went above and beyond my expectations. I am very happy I chose this location:)
April 10, 2014
Google Public Storage Timothy Korpolewski
Kelly was great! She was friendly, and most helpful with my moving situation. I would recommend anyone to go to her
April 9, 2014
Google Public Storage William Anderson
Kelly was the best. She was accommodating and nice from the start. She made a usually unpleasant task very easy and fun.
April 8, 2014
Google Public Storage Katrina Moore
I agree that this storage place is an optimal decision. Kelly was beyond helpful and made a stressful situation easy! Thanks for your superior service I would highly recommend this location above others for long or short term flexible storage options!
April 7, 2014
Google Public Storage chirs KAPLON
I appreciate the help I recceived from John and Jean. They were both helpful in assisting me in difficult time inwhich I had to store my personal things. Chris Kaplon
March 30, 2014
Google Public Storage Larry Albaugh
Kelly was attentive to all of my storage needs! She showed me a varity of sizes. I thought I could fit everything I needed into a 5 by 10 and after I told Kelly what it was I needed to store she told me I needed a 10 by 15 so that's what size I went with . good job Kelly for getting me the right size unit!!!!!! I would recommend this location to anybody who needs to store there property!!!!!
March 30, 2014
Google Public Storage Corey Brown
Kelly is the best ever!!!
March 26, 2014
Google Public Storage Alexis Sethi
We came to this facility with a truckload of boxes and Kelly was so accommodating. She got us a unit right away and was also very friendly. We would not hesitate to use more space at this facility thanks to the outstanding customer service.
March 18, 2014
Google Public Storage Elisa Allie
Kelly is fantastic! I've rented a storage unit at this facility for approximately one year. I needed a new storage unit ASAP, but didn't need a huge amount of space. I went in and spoke with Kelly. She was EXTREMELY helpful and took the time to find me the right storage unit for my needs. The unit she assigned was perfect! She is very knowledge and is truly customer-oriented. She even went above and beyond the call of duty by assisting with the other storage unit that I rent at that facility. I had a very positive experience at this facility, thanks to Kelly's assistance!
March 6, 2014
Google Public Storage Debra Kimberly
Kelly & Janet have excellent teamwork which makes the dream work. Kelly is the best. She's professional, smart, witty, and useful. She gets the job done. Whatever you need. I appreciated her kindness and compassion. The winter has been tough but she went out of her way to help me open up my unit with all the ice that we've had it was frozen. She did in one moment what I couldn't do in 5 min. She's an asset to Public Storage and made my experience better! Keep up the good work!
November 14, 2013
Google Public Storage Nick Shala
Kelly at ps made things really easy today she was very helpfull and kind keep up the good work.
November 11, 2013
Google Public Storage Marx Hausen
Kelly and Jean are two of the finest employees that an owner could hope for. They are efficient, compassionate and went beyond the call of duty, which made me feel like I was a real human being. While I occupied space, everything went exceptionally well with no problems. I had used public storage on several occasions in the past, in CA and Illinois but this was my best experience. I sincerely hope that the owners realize that "good help' is the key to success. Thanks Kelly and Jean. (LJ)
September 8, 2013
Google Public Storage Meagan McEwen
I'm not sure about the other person's experience, as I have always found them to be more than helpful in answering questions over the phone, giving tours of the property, and being responsive to my requests (like extending hours to enter/exit the property). They have a tenant that lives on site and their security is great. I looked at a few different units before making a decision, all of which were clean and well-maintained. Overall, this is a great property!