Public Storage Self-Storage Units at 17 W 170 Roosevelt Road, Oakbrook Terrace, IL

Great service

Jonny was extremely helpful and made the rental process easy!

Excellent service

Johnny provided excellent assistance with my rental and APP setup

Excellent service, Johnny helped me lower my price on rent and help me setup the app

Johnny was amazing the customer service was fantastic. I highly recommend this public storage location

Johnny at the Public Storage in Oakbrook Terrace, IL was fantastic!!!

Great experience with Johnny

Johnny was super nice and helpful!

Johnny helped me with the PS app and I’m happy to use my new app while my stay with public storage

I use them because I have too right now. If I had a choice, I wouldn't. Main issue... going up on storage prices... WHY??? The facilities at this location aren't upgraded, there is a terrible rodent problem and the customer service isn't anything to write home about. 🙄

Great service! Johnny was very knowledgeable about storages. I highly recommend this location

I appreciate Johnny knowledge about storage. she helped me with my billing questions. Very attentive

Jonnie was very helpful and attentive

I wanna thank johnny for the kindness and patience while doing my rental also the mobile app is amazing thank you public storage

It was nice customer service johnny

Wonderful to work for

Jonnie was always very friendly & helpful ! Thanks so much !

Very informative and pleasant person that took care of me

Awesome and fast!

Awesome great service

Barb and Julia displayed extraordinary consideration for an issue I had with my unit recently. The level of customer service at this facility is incredible.

Great place, no issues! Julia is great!!!

Extremely helpful Thanks Janey

Janey was very nice and helpful

Very friendly, great customer service. Best storage unit ever!!!

Johnnie, At the Oak Brook Public storage, was very helpful & professional with my onboarding at this location. I would recommend this site.

Johnny is the best very professional and was very helpful I am very happy with my new space

Very helpful and easy to sign up

Monique was very helpful and professional. She was very knowledgeable. I rented a 10 x 10 storage unit. Would recommend this location for storage rental.

Johnny was very kind and helpful a pleasure to deal with

Johnny very helpful

Johnny was amazing. She helped me find the right size unit and on a $1 promo Nice 👍

The property manager is very easy to work with

THE EMPLOYEES STOLE ALL OF MY TV’S, MY PURSE, EXPENSIVE PERFUME AND DRILL. THERE’S NO CAMERA AT THIS FACILITY AT ALL.

Julia was super helpful and great!👍

Very professional excellent service Julia

The young lady was very professional and polite and she explained everything I needed to know

Dil she is awesome person she help as a lot to find a good spot for nent thank you so much dil

Spacious storage in a convenient location off the Roosvelt road

Great friendly service

Johnny was wonderful friendly and most importantly competent

Great customer service. Johnny was very helpful in accepting my late payment!

Wanted to acknowledge sally @ your OakBrook Terrace location very kind and helpful person such a pleasure speaking with her….with all the inflation going up she was very understanding to help me with my rates Sally in definitely an asset to your company.

Sally was very, very helpful. She answered all my questions. I felt any problems I might have, she would be able to answer.

Sally very helpful and made move in quick and painless. Clean facility, clearly well managed, and very professional. Easy 5 Star Review

Sally was dope and got me set up with everything!

Sally was great. She has great consumer service. Thank you

Sally is great! She took the extra step to make the unit I had meet my needs. Definitely recommend her and this location!

I have been going here on and off for 10 years and now they have an app! Sally is so freaking awesome every time i come here. I am renting again and ive been having trouble for 2 months with the app. I came in to the storage facility today and within 10 minutes, sally fixed everything i was having trouble with! Im going to miss her if and when she moves on from this public storage unit to another facility!

Sally is the best person, she made it easier than I expected and had a great time.

Sally got me in & out quickly, helped set up the app & had excellent customer service.

Sally was terrific. I had an issue with my lock and she went above and beyond to help me out. Thank you Sally. From what I see you are committed to a 5 star experience when storing with you. Thank you! Highly recommended.

My experience was great here. I had two spaces. Sally was always so responsive and accommodating.

It's a secure storage unit. Clean

I had a concern/issue with my rental. I stopped in to discuss it. Great customer service and I was very happy with the result.

I stopped by today asking for information, and Sally provided me and exceptional customer service, she was super patient with me, explaining me my different options, making sure I understood, great personality, I definitely signed for rent a unit…. If you are looking to have extra storage please ask for her you won’t be disappointed!

Sally is awesome and helps every time! Great service!

Sally helped me so much. I will always recommend this location to anyone because of Sally.

Sally has provided excellent service, with great knowledge. My company definitely made the right choice.

Great service by sally thanks for it help

Great to work with A+

Sally Help me Everything I really Appreciate Her.. Thanks Again

Nice, clean

GREAT JOB SALLY!!!! keep up the good work ⭐️⭐️⭐️⭐️⭐️ The property is well maintained the manager sally really pays attention to the upkeep of the facility it’s in a great location and the prices are affordable👍

Sally was awesome!! Helped me with the app - super convenient! A+ service 😍👍

Sally is awesome. The storage is clean and exactly what I need. Thank you

Sally was amazing. She made my e-rental process completely seamless. She was kind and super patient! Great spot!

Excellent service by Sally.

Sally was great. Kept me in the loop and didn’t forget about me.

Great service ..help wit setting the app..thanks Sally

The best service ,thank you Sally

I had a really great experience with sally she was very pleasant and helpful she made sure I understood how To use there app and I really appreciated her help great customer service thanks so much

Laura was super wonderful a keeper!

Laura made our day was very nice and polite and caring.

Sally was awesome! Very quick and efficient and helped me tremendously with the app usage. Highly recommend!!

My experiments today at Public Storage was great very good customer service very good attitude towards customers very patient with customer and explain everything Sally is a wonderful person

Sally is the absolutely most pleasant and personable person I have ever had the pleasure of meeting. She was extremely professional while being jovial and patient. Excellent customer service.

Amazing customer service and very knowledgeable about playing Tetris with boxes!

Great customer service.

Sally was awesome person and help guiding me through the property and app she made it so easy to understand

Sally great service awesome help very professional.sincerely thomas Harrington

Sally was great service.

I been with public storage for 6 months I love customer service Sally she is always great I hardly recommended come to see her

Just there is no mote stars ⭐️ if there would be I’ll give more then 5!! Sally the manager is go to lovely person, when you moving and have to much stuff and no time!! She put you in easy and help 💯!! It’s nice to meet people who actually are nice helpful and also have good humor 😉 Recommending to everyone Sally in Public Storage in Villa Park 100%

great customer service by manager Sally. Thank you for all the help with my payments each month.

Sally in the villa park location is very professional, friendly and always willing and able to find solutions to your storage needs. They also have shipping/ packing supplies on hand but as a smaller office you may need to call ahead to confirm availability. Clean units and reasonable pricing when the demand isn’t too high ( pricing fluctuations are based on supply and demand and are out of the employees control) as well as price hikes but they have been reasonable in my experience over a couple of years.

Sally and Laura provided excellent customer service! I would highly recommend this location! !

Luisa gave very good service. Very clear information and services

Sally and Luisa are very nice and helpful. They are always available if I need assistance. It’s nice dealing with a storage place that knows their customers and their needs.

Great customer service by managers at this location. Thank you for ur help

Sally was very helpful and efficient during my sign up and then closing time. She explained everything and answered all the questions I had.

Laura was absolutely fantastic and very helpful

Sally was amazing! She was very professional and helpful. She answered all of my questions. I love this place so far.

Sally is awesome and very polite. Cleared up any questions I had an then told me about the app that makes everything so much easier.! Highly recommend this location

Thank you Sally and Sami, I walked in they told me the cost for the sizes. I pick the size I needed, Sally was grate person to deal with. Sami is also a great person and she took my payment

Nice gas working and polite…great experience

Sally was great got me setup in a few min and was very helpful. Will definitely recommend coming here was a pleasure to work with.

Sally is da bomb to me and I’m sure she is for others, always a smile for u when u come, supper helpful and great conversation. It feels good when u know ur customers, waves me in da gate sometimes before I put my code in,lol…very professional. Lora”cool too! 😊👍

Sally and Samantha provided amazing service and a superior experience.

Good place I would recommend it. Thanks Sally for the great customer service

Luisa was wonderful. I was late. She was understanding and gracious. And she handled everything quickly and professionally.

Sally is a wonderful employee. She is professional, polite, and very helpful. My space was ready and clean on time to move in. Sally is always ready to assist.

Sally is great manager. She is friendly and always helpful. She recently helped me with Public storage app setup when I went to the office.

Sally gave me excellent customer service

Nice & clean facility. Sally was very friendly and helpful. Thanks Sally! T.L. 8/13/2021

Sally was incredibly helpful! Willing to give as much support as you need to maximize your use of the storage facility.

Very good service with polite people

I must say that I was treated with such kindness and courtesy by Sally at the Roosevelt rd location . Sally was so very professional but she went a step above others with her kindness. I'm so very glad I rented a unit from this location. I wish all professionals in any field would take a lesson from Sally, her kindness , understanding, and upbeat personality is hard to come by. Thann you Sally for being so wonderful.

i just wanted to let you know that when we came in to look at a rental, the lady there, Sally was so kind and helped us make a decision on what we needed to do. We were just doing some pricing but she was super helpful and went above and beyond to answer all my husbands questions! THANKS

What great customer service received from Sallyif you could clone her you should put someone at every location with the quality of customer service she gives

It's nice to deal with the local staff, especially Rob and Kelly. They're always willing to do whatever they can You're not just a number. The units are safe. Each one has light bulbs inside. I've used this location for 10 years- no roof leaks! The only thing that needs attention is some way to keep the landscapers from using the outdoor parking yard as a toilet!

Rob was very helpful with everything and got me set up with exactly what I needed.

Really happy with the customer service provided. I had called with an issue on our account and Rob the store manager helped us resolve it in a timely manner and even called back to follow up with me.

Laura was wonderfull

Laura was great!

Rob is awesome!!! He is very attentive to his customers he’s friendly and helpful he’s goes above and beyond to help and that makes me happy 😃!!!!

I rented at this Public Storage and Rob was great. He was quick, polite and knew exactly what we wanted. I’d rent from this storage facility again.

Rob made my first experience with public storage a great one! He explained all the processes so well and was very patient, always answering all of my many questions. He was so helpful day of my move and went above and beyond for us. My daughter and I were really grateful for our experience with public storage and have Rob to thank for that. We will for sure use public storage again. Thanks Rob!

My company has been renting a storage unit for over two years. The time came to vacate. Rob went above and beyond to help make that transition easy!! Thanks!!

A long term customer, small business owner, I had to update my review to include the new property manager named Rob, and another great A++ manager. He has great communications skills, willing to help and understand customers, and has great, caring, helpful staff in the office. The district manager Chris, a A++, by being very responsive to help to Rob and staff with customer questions and concerns. Thank-you! What a great group of professional people here during tough times helping others. 🤗 Sally a previous property manager here is A++. Always kind, professional, very helpful, and does her job very well! Nice to find such great customer service and staff. Even in these difficult times they ALL are here for the customers. Thank you🤗

Rob was great. He made the process smooth and easy

OMG!!! What great customer service & support. Thanks Rob for explaining the policies, etc. It has made renting a storage unit so much less stressful!

I rented a unit at this location and just want to comment about how happy I am with the level of service I received . The manager Rob is always willing to go above and beyond to help any of his customers and made me feel like my stuff is safe and secure at this location. 5 stars for the excellent customer service I received here, will recommend to anyone that needs a unit!!

Great place!

Great experience from Rob & Melanie. It was fun and simple and felt secure with the money spent. Such a fun atmosphere.

I was helping my friend move in this week. The manager there, Rob, was super helpful with the move in process and all of our questions. He explained everything we needed to know and more in such a professional and friendly way. A+ experience with Rob. The facility is nice and secure.

Will lure you in with a low price and then raise it 4 times over. Sally is the only good thing about that place. BRING SALLY BACK!

Rob was AMAZING very helpful in such a Time when I NEEDED !! THANK YOU ROB ❣️

My 5 star rating is for ONE REASON alone; ROB, facilities manager in Oak Brook Terrace, IL. This is the 5th storage unit I've had in my lifetime and I've never encountered a more tireless and dedicated professional than Rob. I rented a 2500 cubic foot space from him on 11 December and will ONLY rent another 2500 cubic foot space at the same facility because of Rob's impeccable customer service. Although one of the first names/leaders in public storage, Public Storage has lots of competition now and although they don't use enough capital to improve at lease this facility, AT LEAST they're hiring competent people like Rob.

Was helping a friend look for a storage facility in the area to store her household goods while she transitioned into a new home. We came across the Public Storage in Oak Brook Terrace. She went and met with Rob and walked the property. She picked a storage space and we came back the next day to pick up the key and move her belongings into the space. When we got to the office I expressed my concern about the space that was picked out being too small. Rob was able to help out finding a bigger storage space on the spot. During the signing of the contract he was very thorough in explaining the payment breakdown and contract language. Great experience and great attitude! Thanks Rob!

Laura is the BEST! She made day!

very good

Laura was absolutely amazing!!!! The day started off rough with a sizing issue but Laura came to the rescue and squared my away. Her service was swift and efficient.

Laura was very helpful and her positive energy was contagious

Worked with Sally at this location and she couldn't have been more helpful. On my move in date I needed to change my unit due to an error I made online when scheduling the rental, Sally worked with me to provide exactly what I needed and she completed the task very quickly and efficiently. I've used this facility before and my experiences have been very positive, I would recommend Public Storage to anyone looking to store their belongings.

Excellent experience! 1st time ever renting a storage locker here or anywhere. Sally made the whole experience a breeze. I found their pricing to be a little better than the local competition. For me, the location was great because I could access it from a side street off of Villa Avenue. I didn't catch the gentleman's name that signed me out once I left, wish I had, as he was very polite and got me out quickly. Update: 2nd time renting here (exactly 1year later) and just as great as the 1st time. Thank you Sally for being a great go to person. I have to say that everyone I dealt with on phone or in person was fantastic. I had an error with my online reservation, my fault, and it was corrected over the phone with the help of some really nice and experienced employees.

Rob is the new manager onsite and is an absolute pleasure. He goes above and beyond to help with any questions and helped me get my stuff all situated in my unit. If you have any storage needs go see Rob and he'll set you up.

BE FOREWARNED!!! They Lure You with a cheap rate and then after You Spend Your Time, Energy and Capitol to move ALL Your stuff in, they RAISE YOUR RATE in the first few months, then when Covid 19 hits they cold heartedly raise the rates again and again and again

Sally was super helpful in regards with assisting with our storage rental. Awesome customer service! Definitely recommend this location!

Great experience, Sally was so helpful and made moving out a breeze for us!!

Sally is the best customer rep at that location. I have used that facility 3 1/2 years ago and swore I would never go back to it. Finally someone that's competent, efficient and kind. Sally is it!

Sally was an amazing help to me on such a short notice.!.!.!!. 👍🏼💪🏼👍🏼💪🏼

Love this location. Sally is the perfect example of what managing should consist of.

Sally is the best property manager !! Cares for her customers like no one else !! Thank you!

Final review: Sally, the current manager at this location, was amazing. It was one of the hottest days to move bins out and work with a mover. She assisted with getting us in and out and graciously offered the "air conditioning" while I was waiting for the truck. If anyone needs a storage unit, this is the place to go. Fabulous personnel!!! First review: Moving is so stressful; however, the original manager, Kelly, at this location is a life saver. Her kindness, customer service and support is more than I ever expected or experienced at a storage facility. She personally followed up with getting a light fixed and was more than accommodating when I moved to another storage unit. Kelly was training her new assistant, Mike, on my most recent visit. He's adopted the same customer service that Kelly exhibits. These are fabulous employees and along with the great location, I will continue to use this facility.

Just moved in last week. Rented online and everything was exactly as promised. Needed some packing supplies and Sally was great. Very helpful, very personable.

Rented a space for 20 plus years. Never an issue. The current manager has done an excellent job.

Sally is fantastic!! I had to change to a larger unit, and she made it happen in a few minutes. I wish all customer service people were as good as her. Thanks a lot.

10/10 would see the cave dweller again

Sally was great. Very helpful and patient with me.

Melanie helped no matter how long it took-3.5 hours.

If anyone needs help with storage, I strongly recommend Sally! She is professional and very helpful to the customers and there needs . Thank you Sally! From Aron.

They auctioned my storage even though it wasn't 30 days past due yet. Not this location but a different one. But I noticed now that most locations give a hard time. I don't even think it's right that this company did that to me. I have to check on it still n see if that was even right for them to do. So after that I pretty much hate this company

The staff at this location are very helpful and responsive. When I needed to change some information on my account, I called and left a message and was called back very quickly. The information provided was helpful. My bills are correct and when changes are coming, I am notified well in advance so I am not surprised by the price change.

Sally was a big help on very short notice; great service, will definitely work with her again.

Tiffany is beautiful and a good worker for public storage she took her time to help and explain the info I needed to know. I will recommend her to everyone

My first interaction with Sally the on-site Manager was great. Because of her kindness and professionalism I decided to rent from Public Storage. I looked at many other storage facilities, this one had the best price. I just didn't like the last minute add on monthly fee of $10 as I had made my decision with the initial quoted price. Still, because Sally in managing the property I decided to go ahead with the contract; she's onsite and she knows her job. Would recommend this facility.

Experienced exceptional customer service. Had some confusion and a malfunction issue. Sally resolved it in a very calm, professional, pleasant manner and ensured we were back on track

Sally is AMAZING!!! She is hands on and very helpful and knowledgeable. She is definitely an asset to the company and to the community. She is appreciated.

Melanie is the best

Sally is best person

This storage facility is AWESOME!! Melanie accommodated me right away after I had a bad experience dealing with Metro Storage. Metro Storage falsifies their unit sizes. I reserved a 10 x10 but the unit was measured by the manager's husband after myself and moving party disagreed with what a 10 x10 was. And what they shown me was a 9x9 unit. Much smaller!! I cancelled and walked out after getting a higher quote for a one size up unit. Got in my car and called Public Storage. Got a better deal!! GOD IS SO GREAT!!! I arrived right before closing (like 5 minutes) and Melanie stayed after her work hours to get me set up. I commend Melanie for her wonderful personality, calm demeanor, and her professionalism in handling my situation. She was wonderful! Thank you Public Storage you're a life saver!!!! DO NOT EVER USE METRO STORAGE!!!

Tiffany great customer service she should be the boss 👍👍

Thank you, Tiffany for helping my aunt out she’s been going thru a lot and you just made it clear and easy for her. Enjoy your holidays! Will refer customers to your location

Because I have never previously rented a storage space, I had some trepidation and several questions. Sally (manager) was incredibly kind, patient, knowledgeable and great!!! She answered all of my questions and made me feel comfortable and secure about leaving my possessions in storage. She went above and beyond anything I could have ever imagined/expected!!! Thank you sally for making this a great and easy experience!!

The ladies here are always friendly. Sally and Barb add a little "niceness" to the day. Rates are competitive and the facility is kept clean and secure.

Sally and tiffany were great

Great customer service!

Sally is great, five stars

Rented a unit and after we locked it, the lock wouldn't open. Sally came right out and sprayed the lock and it was fine after that. Thank you to Sally for your quick response. Great customer service.

Great Customer service from manager sally, this location is great, always clean. She is so friendly an always willing to help you out. Thank you

My father and I rented a storage unit from the manager whose name is Sally. We went on a cold and rainy day and Sally couldn't have been more cheerful and helpful. I highly recommend this public storage for their dedication to service and clean safe units.

Sally and Melanie were super!! They were both very helpful they knew their job well and got us through the process in no time while still doing a great job explaining every detail!!!!

Tried to pay my bill online and was having problems so called the office and Sally the Manager walked me through the steps. I felt like a goof but she great. Great customer service.

Sally was fantastic in helping me with my storage unit and truck storage. Above and beyond support. Thanks!

Tiffany has Great Customer service Good driver very knowledgeable and polite Great Job👌

Sally was really helpful in finding their location when google put us down the road. Guided us to our storage stie despite the snow

Excellent Service. Melanie was very helpful and made sure that my storage needs were met. She also contacted another Public Storage property to help cancel my space that no longer met my size requirements.

The manager, Sally, is incredibly accommodating and flexible. The unit was clean when I arrived and very easy to access. Fantastic facility!

Great place and people that explains everything.

I just want to share the great experience I had with Sally at the facility in Oakbrook terrace. She was so kind and helpful during a stressful time for me... she was an angel!

I rented a spot for my trailer from Sally last year. She was very good to me. So when I needed a spot this year I had the card she gave me. I called and she remembered me and new what I needed. We will continue tp use this location whenever we are in the area. One reason we trade with you is we like Sally. Thank you, India White

Awesome

Very nice lady very nice indeed dealing with customers I'm first to see in advance how she dealt with a customer love it and her name is Anita😁😁😁😁

Anita was amazing! Great customer service. And answered all my questions. Thank you!

Sally was outstanding and unbelievably helpful! She’s a true pro and public storage is very fortunate to have her on their team.

Sally was helpful and quick to complete our lease.

Melanie... You are amazing. Thanks for your help

Kept my motorcycle there for a couple of years. Safe, secure and always accessible whenever I wanted to ride. The service and friendliness from Sally was exemplary. Would highly recommend.

Sally is great. Excellent customer service and very accommodating. Thank you!!

Melanie was very friendly and helpful in setting up our storage unit!

Very helpful staff

Sally was great to work with today and made things easy.

Sally is great... excellent customer service and very accommodating. Thank you Sally!!!

Sally was very nice and helpful.

The manager, Sally, was very helpful and kind. We were delayed significantly due to traffic and Sally gave a courtesy call to confirm if we were still coming, then waited past closing time to get us sorted out. We very much appreciate the service. Thanks Sally!

Clean professional area no problems very nice customer service!

Sally was very helpful and professional She made the whole process painless! Thank you!

Sally is a great manager there came by yesterday to see if there parking spots available, she was super friendly and was ready to answer all my questions. Thank you

I went in there to get info on a unit because I am moving and need storage space and Sally was so nice and helped me a lot. I’ll definitely be coming back! :)

How early in the morning can I go to my storage place before the office opens?

Sally is always very pleasant and delivers prompt customer service!

Great first experience with public storage! Was in and out with renting a unit within 20 minutes! The manager Sally was super friendly and nice! Great service!

Sally was very nice to deal with. Thnx.

Dymond& Sally gave great five star service. Very friendly ladies, love storing with them!

I was greeted by Sally and Sarah. They were very helpful and made my moving experience a smooth one. Thank you.

Dymond was very helpful to my brother I. Highly recommend this facility and her excellent service!

Dymond was very helpful with my move out and answered all my questions. Very nice worker.

The facility is small and google maps sometimes does not map it correctly, but it’s right next to Rt 83 and it’s very convenient. Staff is very nice and always happy to help. Manager Sally is very nice and attentive!

Sally and Julie are very nice and helpful people. Happy Holidays!

Dymond gave awesome customer service

Sally was very pleasant, patient, and helpful in showing us the unit we rented, reviewing the contract, and giving helpful suggestions about how to store our stuff and keep it in the best possible condition. The property was neat and appeared well-maintained. We love this location!

I have this storage for over a year the staff is very friendly and helpful. By being elderly they check to see if I am ok if I need any assistance while I am at my storage unit Manger Sally was very helpful and assisted me with my lock. Thank you again

Came into make my payment and the manager Sally was there to say Hi with a smile on her face. She got me all taken care of. Thank you Sally

Dymond offered great customer service! She directed me to another facility that had a smaller storage space that suited my need and called me to follow up several times. I appreciate her integrity.

Sally is the best! I've has more than a dozen storage spaces for myself and employers over the decades, and this Public Storage is the friendliest I've been to. I had one unfortunate incident of flood damage a few years ago and I wish they could do something about raising the floor grade, but that's not likely. Just be careful to examine the ground level when you pick your spot -- if you're elevated, you should be fine, and the quality of the staff is great.

Lasheena was awesome great help and an excellent employee thank her for her service to your company she is a great asset

Sally and Dymond what a great team...super friendly and and a great pleasure to deal with...Thanks ladies for everything

Facility was easy to navigate and the manager, Sally, was incredibly helpful both before and during the move. Highly recommend.

Dymond and Sally are Great! Very helpful and provided awesome customer service.

My husband and I are renting a parking space at this property. The property manager, Sally, is very helpful and friendly. The spaces are a bit tight, but she was great to point out which one would most likely fit our camper. The property is secure and we got a great deal on the monthly rent!

Sally was super helpful. Everything worked out great. Easy registration and efficient service.

They are trying to charge more than the rate I signed up for online. Have been trying to get the issue resolved for weeks. John Pottorff hasn’t returned any of our calls, we have left several voice mails.

Today I rented a parking space from a great manager named Sally. She showed me the space... I was very unsure about which space I was going to rent. Sally was every patient and took the time to share all the great things about each stop. Thank you for your time Sally. Thank you

This location is great. Much better rates than just up the road, and the manager Sally was super great to work with!

Julie was extremely helpful in getting my unit. Would highly recommend.

Sally is the best manager!!! Great customer service A1 service

I was in at public storage on Thursday of this week. Sally was in the office. I was there to get information on a storage unit she explained it to me an so I would understand. She was very good at explaining everything I would need and could want to know about the units. Thanks for the help, I’ll see u on Saturday.

Sally was very helpful.

do you have small units and what is the cost?

Amazing service, super quick and the people were great. Very professional and honest. Highly recommend doing your service here for storage keeping! Sally and Armando were very nice, helpful and considerate. They showed us the storage right away and even let us add stuff!

Nicolette was very helpful in getting me set up with my storage unit. It was quick and easy and I know she is there to help if I have any problems.

Helped my friend move move out of the storage place and manager wouldn't let us park near the storage area we had to park in the front of the building and walk all the way to the storage garage

Nicolette and Sally are very courteous and tremendously helpful!

Good service!

I came in to make my payment and was greeted by the property manager Nikkie. She is always so friendly and professional! Definitely recommend this location! 5/5

Signing up was effortless and Nicollette, the property manager, was extremely helpful by alerting me to possible storage issues like putting a vapor barrier between the concrete floor and the boxes. I'd recommend this facility to anyone looking for storage space!

Love the place always great people. I recommend it. Jelani is a great person wish we had more of him

Excellent facility!! Please add some visibility it is very hard to find. Nicolette & Sarah are sooo nice and friendly! Everything was easy from start to finish!!

The manager was pleasant and professional. I have used this facility in the past and had a great experience:) Would recommend!

Nicollet tell was very helpful. I would recommend to all my friends

Friend has had her stuff safe and dry here for years. Friendly staff and easy access.

Awesome experience. Easy to sign-up, easy to pay, easy to use. Nicolette was WONDERFUL!

I love the property manager Nicolette! She is super AWESOME! She knows the job very well and she is very patient! She helped me decide on a storage space. She is a HUGE asset to public storage because I have been to some not so nice ones in the past and she was by far the best ever! I couldn't stop thanking her.

Nicolette was very efficient and knowledgeable. She gets you in and out but is very thorough. She made sure I understood everything and clearly explained the rules. She rocks.

Nicolette was very efficient, helpful, and polite. She knows really her job and her customer service is excellent!! I enjoyed being helped by and renting my unit from her !!

Came in today to make a payment. I was greeted by Lasheena and Nicolette. They were very helpful and professional.

Nicolette did an awesome job getting my account and rental set up quickly and efficiently when I was short on time! Property was clean and customer service was professional throughout. Would recommend!

Nicolette was very courteous and knowledgeable. She helped us get into our space in a very timely manner. Thanks!

Nicolette customer service was spot on. She was fast and efficient in the process of acquiring a unit. She was very professional and understanding of my needs. Thank you

Nicolette! Had me in and out in less then 30 minutes. Thanks, I have so much to do today and Wow, you made my life a lot easy by having all the paperwork ready for when i got there. Much continued success Nicolette.

OMG I do not know how to express my gratitude towards Hector at this location. He is a very professional and considerate employee. He knows what customer service is entailed of. I felt very well taken care of. Good job Hector. Keep doing what you do. Go Public Storage!

Hector and Philip were great and very helpful! They gave us a great deal on the storage unit as well! Would highly recommend this Public Storage!

Had a great experience and wonderful customer service. Brittany exceeded all expectations and I could t ask for more. Highly recommended! A+++

brittany and gianna are the best workers two french guts have worked with.

Brittany and Nicole the were sweet. I'm excited that they were able to help me. They were very caring about my situation. I'm grateful for their help.

Brittany was awesome. Very social and helpful. Explained the processes to me with ease. I would love to rent here again just to see her again.

Brittany was good, nice service.

Brittany was very friendly & was able to answer all the questions that I asked. She made moving into my unit very easy, the facility was the cleanest I've seen at facility's & units that I've had to rent over the years!! If I need another unit I will definitely come back to this facility!!!

Brittany was awesome! Every star!

Thankfully we hardly ever use these services. And we usually only use them because we have too. But this company knows this and takes advantage of its customers by making it impossible to pay online. Almost in a purposely fradulent manner. And the ridiculous $10.00 convenience fee to pay by phone is unheard of! Don't be late on your payment because they have another greedy fee of $50.00 dollars. If you have a choice of using a more evolved service for your storage needs please do your research and look elsewhere at another company.

Hector was great , very efficient!!

Went there today asking questions about a storage unit and Hector was very helpful

Gianna was extremely informative and helpful. She advised me on all of my options, and assisted me in choosing the unit that would be the best for me. She was a joy to do business with.

The Staff a the location was very kind. Chris was able to help me and friend get the right space to fit my stuff.

Kelly and Hector are the most helpful people in customer service! They made my storage experience quick and easy. They offered great advice and I'm so thankful I chose this location. I will recommend this location to all my friends and family.

Kelly and Brittany went above and beyond being helpful. Thanks.

Really good services people Hector and Kelly take good care of me

I went in for some information and got A whole lot more. i think the guy was hector. he showed me a few spaces and showed me how to stack my things. great service over all

The best property manager (Kelly) I have every delt with to the point that have moved all 3 of my units to her location and and planning on renting more from her.

Michelle, Kelly, and Hector were amazing! They took care of all my needs quickly and were easily some of the nicest people I've ever worked with. I highly recommend them!

Kelly was great

Kelly and Hector were amazing with helping me with my second storage space!

Hectic and jelly were great!

This was the easiest place I've ever worked with! We needed a storage unit last minute and Kelly helped so much! She is definitely the person to go to if you have questions, she answered all of ours plus some with the best customer service I've seen in a long time! We will definitely keep using this location because of the help we received today! Thank you Kelly!!!

This is an awesome location and would recommend to everyone! It was a true pleasure working with Kelly(Awesome person) she makes the whole experience wonderful.

La Sheena had great customer service!!

Kelly is awesome! She listened to my needs and was completely understanding of them. Completely satisfied.

Stopped in to check the facility out.I am going out of the country for 2 months for school and was looking for a space to fit my car. The prices for a unit to fit my car are out of my budget. Kelly let me know that she has outdoor spaces that DEFINITELY fit my budget. Everything is perfect and thank you Kelly for letting me know of other options you're the best!

Came in to buy wardrobe boxes and Kelly and Lasheena were a big help. They have great customer service and have sold me on more packing supplies when I need them

Great experience with Charlene. She was energetic and upbeat. Gave great advice and assistance with the process!

I am very pleased to be renting a unit from Public Storage in Oakbrook Terrace. Kelly is amazing! She knows her stuff and answered all questions I had. Besides our awesome connection on a personal level, Kelly is very professional and great at what she does! She made me feel very comfortable and at ease in a stressful time. She deserves recognition for this, there are not too my people in the customer service industry that is quite as friendly, easy going and hard working as she is! A+++! I will definitely recommend this business to others! Thanks Kelly!

Absolutely the best customer service have experienced dealing with public storage

She give a good customer service it's a good Communications and she is playing at wheaton so good thanks Kelly

Kelly was very friendly and welcoming! She described the whole service in detail. Definitely happy I found this place!

Lasheena was very knowledgeable, friendly, helpful, and efficient in getting my storage unit set up promptly. Thanks Lasheena.

Good customer service! I've been with them for over a year and had no problems! God bless you all with a peaceful and prosperous 2016 New Years in Jesus Name!!!

Manager Kelly was very helpful. She's an awsome person.

Great locations mike was great!

Kelly was very friendly and informational. Good location and Great service. Thank you from Bernice Williams and Son Antonio Williams

If you are looking for the right place to store your personal belongings, look no further. Kelly is the store manager and she definitely went the extra mile to make sure we had all the information we needed and answered all our questions. I work late evenings which made it tough for me to get there before closing and Kelly was nice enough to stay after hours to show us a couple different storage unit options. Thanks Kelly :) Great customer service, manager has great personality and is very knowledgeable on the topic for us newbies. Clean storage units with lighting and everything outdoors seems to be kept clean. My only suggestion would be to improve the Public Storage Signage because it is very difficult to see from Roosevelt and the entrance can be easily missed as you drive passed.

I recommend using this place any day! Even if you are storing your stuff somewhere else pack it up and come here. Kelly was so helpful and called within seconds of me making reservations online, she even helped me park my RV. I was surprised at the quality of customer service she provided and even witnessed her help someone switch units within minutes, to which they were beyond pleased. I never write reviews but she deserves to be recognized and if you ever need to store anything this is the place. Thankyou again for the wonderful help.

Kelly was very helpful and professional. We would defiantly use them again with any future storage needs! Kelly you the best public storage manager out there!! Thanks Corey Rotza

Kelly is an awesome rep. Public Storage is lucky to have such a wonderful person running that location!

Kelly and Carol you're awesome, thank you once again, you make everything easy! This location is clean, and so easy to move in. I recommend this place 100%

Great location, customer service rep Kelly was very helpful. I would recommend this location for anyone looking for a storage unit in the area! -Richard

New to area so location was a little hidden by foliage, but, Mike was great the facilities looked clean and the space fit my needs. Decent rates and a friendly staff!

Kelly was great. Answered all my questions even some I didn't even know to ask. I don't usually write reviews but she was so friendly on the phone I thought she deserved to get recognized since most people are quick to complain.

Mike was very helpful, quick and straight forward. I appreciated his help, and will continue business with this facility. Thanks mike!!!!!

Kelly is a breath of spring air. Courteous, friendly, helpfull, listens attentively to your wants and needs. Kudos to whomever hired her she is an asset to Public Storage. I have been with them for two years.... =)

i stopped in to inquire about storage because i am moving in a month and need storage space kelly was amazing helping me with all the information i needed i appreciated her much very pleasant employee

Very clean storage space any helpful staff!

Just went to rent storage and Spoke with Kelly she was awesome and made this experience very stress free.! Awesome would recommend this location to everyone looking for storage unit .

Service is excellent. Kelly is awesome. She's very helpful and very friendly. Love it.

Kelly was wonderful she took the time to go to my unit with me after I explained I couldn't afford it any longer but still needed my stuff. She pointed out that I have a lot of unused space and told me how I can pack better to consolidate space. She went above and beyond to assist my needs. Thank you kelly and Public storage.

I have a unit at the joliet location but pay my bill at this location and kelly is always wonderful and very helpful.

Kelly is an awesome person and I enjoy every experience at her store she is always helpful and does what she can to help with my needs I will always recommend this location

Great service, Kelly is Profesional. .......

Kelly and Jacerie were very helpful.... Awesome Service!!

Great customer service from Kelly. She is the reason I stay with Public Storage.

My girlfriend Aby Pedersen wanted to leave the following review: I have had the best experience at Public storage especially working with Kelly. She is super helpful and a delight to deal with. With my hectic schedule and with the amount of traveling I do she always makes sure she helps me to the fullest. Anything I need she has always been there. Thank you Public Storage for a wonderful experience!

Kelly was extremely helpful and informative in a very stressful situation. She is a great asset to Public Storage.

Kelly is amazing and friendly! I would definitely recommend this location.

Kelly did a great job of explaining all that is involved in the storage rental process and answered all my questions. She gave me the best deal on my storage needs based on the current specials available at the time. I would definitely recommend that Public Storage location to all my friends and family.

Jacarie and Kelly are great. They are always smiling and work well together. I enjoy going to this location cuz I always leave smiling and I know I will receive great customer service .I would recommend this public storage.

Kelly and Jacerie were very helpful, they were really nice and provide me with great service. Thank you!

SHERRY WAS VERY Helpful

Kelly is most helpful. She is always available and eager to assist with any issues we have. We highly recommend renting at the Oak Brook Terrace facility! Thanks for all your help in the past, Kelly!

I came in to see about storage and Kelly the manager was fantastic. She was energetic and very informative. I will always recommend this location

Great experience. Kelly was extremely helpful!

Awesome, Sherry and Kelly are personable, great and i would definately come back.

Jacarie and Kelly was great and I would recommend this location to everyone

Kelly. Jacarie. I had a great experience

Very helpful and great consumer service

Property always looks cleaned and well kept. Customer service is great. All staff members are pleasure to work with . Kelly one of the staff member help me find the right storage space and help me resolved my problems.

Office personal very helpful explained insurance coverages and their facility. I was considering there competitor around the corner which had a much lower price but in the long run I feel the over all appearance of facility and personality of staff makes doing business easier. Thank you Kelly and Erica

Walked in on a Tuesday afternoon and with in minutes had a storage space set up for me. Kelly was personable, funny, and knowledgable. She also gave me all the info I needed if I had to follow up with concerns or other needs...keep up the great work Kelly!

Kelly is the best! She is awesome and very helpful..HOORAY!

Kelly is so fantastic she went above and beyond to help me when the unit I reserved didnt work out. I excited to store at this facility and will make sure I send everyone I know to see Kelly.

Kelly was very beautiful and was extremely helpful. She always continues to go above and beyond with a smile on her face. I would recommend this location to anyone. Thanks for all you do.

Kelly solved a very unusual problem. Her patience and knowledge provided satisfaction to all involved.

It was a great experience, Kelly help me a lot!!!!

Great storage. Thank you Kelly. Kelly is awesome.

Excellent customer service!! Can't wait to deal with Kelly B. again.

Kelly and Jan are awesome. Very friendly and helpful!!

Kelly was very nice in the office. She worked for quite a while to find us a unit perfectly located for easy in out with our large truck while still being accommodating to our needs and budget.

Kelly made this a very easy and enjoyable process. She is very pleasant, helpful and knowledgeable.

Kelly is very thorough and informative! She was helpful and her storage facilities are clean and secure. Thank you!

Kelly was great and made me feel like I've been a customer there for a long time and it wasn't even a day yet and upon returning to make a payment she remembered detailed information and again wonderful. Great customer service; which is lacking in many businesses now a days but not this one thanks to Kelly.

Great service from Drew! Thanks!

Kelly is awesome! She was a great help to me.

I have been extremely pleased with the storage locker. The staff has been very courteous especially Kelly. Thanks Kelly for everything. I will definitely refer my family and friends if they ever need a long or short term storage facility.

Kelly is very helpful and knowledgeable and I appreciated everything she did

Kelly is great:) she went above and beyond my expectations. I am very happy I chose this location:)

Kelly was great! She was friendly, and most helpful with my moving situation. I would recommend anyone to go to her

Kelly was the best. She was accommodating and nice from the start. She made a usually unpleasant task very easy and fun.

I agree that this storage place is an optimal decision. Kelly was beyond helpful and made a stressful situation easy! Thanks for your superior service I would highly recommend this location above others for long or short term flexible storage options!

I appreciate the help I recceived from John and Jean. They were both helpful in assisting me in difficult time inwhich I had to store my personal things. Chris Kaplon

Kelly was attentive to all of my storage needs! She showed me a varity of sizes. I thought I could fit everything I needed into a 5 by 10 and after I told Kelly what it was I needed to store she told me I needed a 10 by 15 so that's what size I went with . good job Kelly for getting me the right size unit!!!!!! I would recommend this location to anybody who needs to store there property!!!!!

Kelly is the best ever!!!

We came to this facility with a truckload of boxes and Kelly was so accommodating. She got us a unit right away and was also very friendly. We would not hesitate to use more space at this facility thanks to the outstanding customer service.

Kelly is fantastic! I've rented a storage unit at this facility for approximately one year. I needed a new storage unit ASAP, but didn't need a huge amount of space. I went in and spoke with Kelly. She was EXTREMELY helpful and took the time to find me the right storage unit for my needs. The unit she assigned was perfect! She is very knowledge and is truly customer-oriented. She even went above and beyond the call of duty by assisting with the other storage unit that I rent at that facility. I had a very positive experience at this facility, thanks to Kelly's assistance!

Kelly & Janet have excellent teamwork which makes the dream work. Kelly is the best. She's professional, smart, witty, and useful. She gets the job done. Whatever you need. I appreciated her kindness and compassion. The winter has been tough but she went out of her way to help me open up my unit with all the ice that we've had it was frozen. She did in one moment what I couldn't do in 5 min. She's an asset to Public Storage and made my experience better! Keep up the good work!

Kelly at ps made things really easy today she was very helpfull and kind keep up the good work.

Kelly and Jean are two of the finest employees that an owner could hope for. They are efficient, compassionate and went beyond the call of duty, which made me feel like I was a real human being. While I occupied space, everything went exceptionally well with no problems. I had used public storage on several occasions in the past, in CA and Illinois but this was my best experience. I sincerely hope that the owners realize that "good help' is the key to success. Thanks Kelly and Jean. (LJ)

I'm not sure about the other person's experience, as I have always found them to be more than helpful in answering questions over the phone, giving tours of the property, and being responsive to my requests (like extending hours to enter/exit the property). They have a tenant that lives on site and their security is great. I looked at a few different units before making a decision, all of which were clean and well-maintained. Overall, this is a great property!