Some of Our Top-Tier
Security Features
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Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
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- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 3659 S Ashland Ave, Chicago, IL
Property Open
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 45/moSmall 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 45 /mo $ 50Best Price Label+ one-time $29 admin feeHurry! -
4'x4'Online only price$ 49/moSmall 4'x4'- ground floor
- climate controlled
- inside unit, swing door
- locker
$ 49 /mo $ 63Best Price Label+ one-time $29 admin feeHurry! -
Convenient Locations -
Budget-Friendly -
Advanced Security Features
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5'x10'Online only price$ 83/moSmall 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 83 /mo $ 101Best Price Label+ one-time $29 admin fee1 unit left! -
5'x8'Online only price$ 84/moSmall 5'x8'- elevator access
- climate controlled
- inside unit, rollup door
$ 84 /mo $ 103Best Price Label+ one-time $29 admin fee1 unit left! -
5'x8'Online only price$ 93/moSmall 5'x8'- ground floor
- climate controlled
- inside unit, swing door
$ 93 /mo $ 114Best Price Label+ one-time $29 admin fee2 units left! -
7.5'x10'Online only price$ 96/moMedium 7.5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 96 /mo $ 128Best Price Label+ one-time $29 admin feeHurry! -
7.5'x10'Online only price$ 102/mo
Medium 7.5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 102 /mo $ 136Best Price Label+ one-time $29 admin fee
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8'x10'Online only price$ 111/mo
Medium 8'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 111 /mo $ 148Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 112/mo
Medium 7.5'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 112 /mo $ 149Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 112/moMedium 7.5'x10'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 112 /mo $ 149Best Price Label+ one-time $29 admin fee2 units left! -
10'x12'Online only price$ 132/moMedium 10'x12'- elevator access
- climate controlled
- inside unit, rollup door
$ 132 /mo $ 145Best Price Label+ one-time $29 admin feeHurry! -
6'x15'Online only price$ 138/moMedium 6'x15'- elevator access
- climate controlled
- inside unit, swing door
$ 138 /mo $ 152Best Price Label+ one-time $29 admin fee1 unit left! -
10'x15'Online only price$ 169/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 169 /mo $ 199Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 171/moLarge 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 171 /mo $ 202Best Price Label+ one-time $29 admin fee1 unit left! -
10'x18'Online only price$ 192/moLarge 10'x18'- ground floor
- climate controlled
- inside unit, rollup door
$ 192 /mo $ 242Best Price Label+ one-time $29 admin fee2 units left! -
10'x20'Online only price$ 197/mo
Parking 10'x20'- outside unit
- uncovered
- drive up access
- vehicle parking
$ 197 /mo $ 238Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 215/moLarge 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 215 /mo $ 253Best Price Label+ one-time $29 admin fee1 unit left! -
10'x26'Online only price$ 290/moLarge 10'x26'- elevator access
- climate controlled
- inside unit, swing door
$ 290 /mo $ 349Best Price Label+ one-time $29 admin fee2 units left! -
10'x26'Online only price$ 330/moLarge 10'x26'- ground floor
- climate controlled
- inside unit, rollup door
$ 330 /mo $ 397Best Price Label+ one-time $29 admin fee1 unit left!
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
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McKinley Park Storage Units Near Stevenson Expressway
McKinley Park Public Storage is a great place to find a huge selection of cheap self storage in the southwest Chicago area.
Sitting on the east side of Ashland Avenue between Pershing Road and 35th Street, this location is near Interstate 55 and Interstate 90, making it a quick storage stop for customers throughout the area, including Brighton Park, Back of the Yards and Bridgeport.
Less than a mile south from the Ashland Orange Line stop, a storage locker is perfect for commuters heading in and out of the city who need somewhere close by to keep important business or personal items.
A 5x10 storage unit is a great place to keep sports equipment and athletic gear for weekends spent on the courts and fields at nearby McKinley Park.
Less than three miles west from Guaranteed Rate Field, home of the Chicago White Sox, a 10x25 storage unit provides ample storage space for families near Douglas or Bronzeville who are packing up and getting ready for a move across town.
Nearly all of the units at this facility are indoor, climate controlled storage units with access from an interior corridor. This multi-level facility features elevator service to higher floors and there are complimentary moving carts to help with hauling heavy loads.
This facility also offers a selection of ground-floor, outdoor storage units which allow customers to pull up a vehicle and easily load or unload.
There are rental parking spaces for vehicle storage, the rental office sells assorted moving supplies and the property manager lives on site for added peace of mind.
Stop in today and check out the affordable self storage solutions available at the McKinley Park Public Storage.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 768)
Diamond has great customer service and is very helpful. This storage building is always well kept thanks to her efforts
It was very simple and easy set up, keep ya head up
This place is great. I was paying my mother bill for the first time, and a young lady assist me her named was Latrice very helpful. I also might add very great customer service; and the place was clean as well.
Diamond is so kind and helpful. She’s helped me so much with great communication and kindness it really means a lot. This storage facility is by far the best in Chicago and all the people at the front desk are awesome
Me and my family came in and Diamond was so pleasant and friendly. Gave us all the information we needed. Diamond is an amazing worker she even called to be sure we were okay with unit size ! Keep up the great work Diamond see you again
Came in today to rent a unit and Diamond was very professional and knowledgeable thank you so much for helping find right size unit! She is awesome as ever!! Need more people like her in the customer service field! Keep it up miss lady!
The young lady at this location was extremely helpful in aiding us with our storage needs on the first level.
Thank You
Diamond has always went above and beyond to assist with all my needs she is incredible! She is always so kind and patient knows her information and is always great multitasking. Shes so genuine, she feels like family to me
Diamond was great, very helpful and accommodating!
Diamond is the best!
Diamond is always so helpful! I really appreciate her great customer service thanks for all you do! She needs to be acknowledged for her hard work
I have been a long term resident with PS…I’ve always had good interactions with the employees at this facility, but there is 1 person who I would definitely like to acknowledge. Diamond, she is top tier, definitely has good CS skills. She is always pleasant, and helpful. Answers all my questions, very knowledgeable, and if she doesn’t have the answer, she’ll find the correct answer for me. Diamond is a good asset for PS.
Diamond is the best!!! I really love the customer service, everyone is extremely helpful and very professional. They will work with you and help you save whenever possible.
Diamond is so beautiful and she help me with my Storage and she have a good personality. and grat with Customer blessings
Diamond is always very helpful nd knowledgable
Diamond was great on everything thanks for the help 🙏
This is my first time using Public Storage and it was a smooth move-in day all thanks to Lynette. She was very friendly and helped guide me to my storage space and provided helpful information on building hours.
UPDATE:
I decided to move out. My rent has gradually increased by $60/month in the course of a year. It’s extremely dusty and dirty - the unit, elevator and storage unit areas. The only well maintained location is the office, which is often locked and unattended. The paint is pealing off the ceiling and walls. I’m genuinely concerned about possible exposure to asbestos…I made the best decision to leave this storage unit.
Love it 🤩😍🙃
Was help some one move they belongings
Diamond was super helpful and made sure we had everything we needed! Thank you again!!
Diamond was amazing and helped us efficiently! Her instructions were concise and she was super informative! Great service all around!
KATRINA WAS VERY HELPFUL! She was patient and kind and very personable. She helped us so much. She is a great asset to this company and we want to work with her every time we come.
Thank You Leticia, for your kindness and hospitality. I appreciate you for explaining my options for my storage needs. I'd definitely recommend this facility for providing Excellent Customer Service!
Diamond has amazing customer service she was very helpful and made my experience really smooth and easy! I highly recommend
Diamond is so helpful and patient with me each time I come to the property! Thanks so much for great customer service we need more people like you! Keep it up
Diamond is absolutely amazing thank you so much for helping my me rent my parking spot
Diamond is always so helpful and professional thank you for all you do! Appreciate your spirit and good energy when I come the facility. Keep it u!
Diamond and Letty they are the most wonderful people I have ever met. They are very helpful and friendly.
Wow 🤩 after speaking with the supervisor Matt it was a great experience talking with him as he understood me I would for surely recommend The Public storage Place to my family and friends and other’s it’s nothing like a good caring place to store all of your personal things and even business things inside storage units it’s safe and it saves a lot of money if anyone ever have a question regarding the units Matt is the one to speak with he is 100% Awesome overall I had a great experience Thanks Matt.
This is the worst Public Storage manager and facility. Do not recommend. All the conversations with the manager were met with attitude and disregard for customers time and patience in dealing with broken elevators, no moving carts, and drug use on property. Horrible time trying to move from the basement to a higher floor after finding used needles outside my storage door. I had to move everything manually through the stairs or be charged a late fee for moving. The storage manager at this location is rude and often nowhere to be found. I can keep going with grievances from the almost year I rented here. Go somewhere else!
Leticia Beccera was of great help she is very respectful and helpful doing her job think she has has a great personality
I gave one star so I could comment , this place is very rude the Managers and staff are not polite at all so NOT use this facility, if their lights go out and you are trying to move in they do not have a generator to grant you access you have to have to truck with your belongings to take you somewhere else and spend more money. They are not nice at all made their electricity problem like it was my fault.
We got to the public storage on Ashland and the employee that helped us named Diamond was fantastic thank you to her keep up the great work. God Bless
Diamond was very helpful and professional appreciate the wonderful customer service. Thank you
I had a wonderful experience from beginning to end! Katrina and Diamond were great in assisting me and all my quirks with my situation (moving a car from Texas to Chicago and helping to store it) 10/10 experience!
Diamond was very helpful, great personality and outstanding
Very helpful staff
Diamond was super kind and helpful!
The employee diamond is very respectful and helpful I love her attitude and how she put her customer first
Diamond was very friendly and professional with our move out. I recommend this location!
Diamond is absolutely awesome! Shes great at multitasking she is very knowledgeable and has a great personality and spirit! Love her energy! She is always working hard when I see her
Diamond is very helpful appreciate it all!!
Diamond is generous and polite. She made a call out of curiosity just to make sure I kept my unit and was straightforward about everything. She also gave me a chance to take out my things before closing.
I would to commend Diamond and Trina for a wonderful experience, ie very knowledgeable and approachable with a smile. Diamond, thanks for going the extra mile for me! I'm outta here!🤚
Diamond was absolutely wonderful on the phone at Public Storage Ashland. I had a last minute issue with my reservation on a busy move day, and Diamond was patient and helpful working through the problem. Give her a huge raise! Her customer support was exemplary.
Diamond and Letty were very welcoming and helpful when u cameino he property today. Appreciate the good customer service ladies
Diamond was very helpful and catered to our needs and requests making the move out process smooth.
Customer service like the kind Diamond provides is almost obsolete so it was a huge relief when she was able to help me get my storage needs sorted out quickly! Thank you!!!
Diamond was very helpful she knows her job very well she very good in customer service thanks again Diamond
I recently went in to renegotiate my current contract and was professionally assisted by Diamond. She was a true diamond! Diamond thoroughly explained the procedures within the facility and ensured I understood everything clearly. Thank you for the excellent service!
Diamond and Katrina was a wonderful help today, the service is greatly appreciated!
Diamond is absolutely amazing what customers I10 ⭐ Thank you so much ❤️ okay
Diamond is a great worker she go all out for her customers she a great listener and she help when I have questions
Katrina and Diamond have been wonderful. They are very nice and patient and funny. Great experience and very knowledgeable
Diamond is AMAZING she definitely went above and beyond explaining the sizes of the units and helped me choose the best fit for me and she's very customer friendly
Diamond was very helpful addressing issues with my unit and showing me around!
Update - while the people locally in house are amazing, the company is a complete SCAM. My original rate was $107, 6 months later they raised it to $151, at the 11 month marker they raised it to $190. They claim you can apply for financial hardship but that’s a scam too. The supervisor I spoke to on the phone said “you were a new customer, we don’t do that for new customers”. TOTAL scam.
Original post week one - Diamond was amazing. Knowledgeable, honest, efficient and easy to talk to. She made the experience so simple. She followed up with me and made me feel confident that I could get in and out of the building on my own. Thank you Diamond!! You’re so good at what you do!!!
Katrina was very helpful and informative. She was also very patient.
Katrina was the most amazing and was super helpful. Give that girl a raise!!
Diamond and Katrina are very helpful! Thanks so much for all you both do!
Awesome communication awesome prices
Attentive and friendly!
Katrina and Diamond were excellent. They have great service and are hilarious. They are very knowledgeable and informative. They are the best!!!!!
They allow scammers to work out of the units. Scammers are using this as a business address for there untraceable fake and faulty products.
My vehicle that was parked in the secured parking lot was broken into and I found people living inside. That apparently happened 2 weeks prior. The store never called the police to file a report or reached out to me at any of my two contact methods on my account. Phone or Email. There is over $3500 in damage to the inside of the vehicle.
Diamond is very helpful she is always helpful when I come into her location to make the payment . Thanks so much for your help today! Appreciate all you do
Diamond was amazing helping me pick out a unit today. I recently had my apartment burn down, and she helped me pick a decent sized unit to store things in. She also took time to show me the unit before signing any papers to make sure the size was good. I definitely recommend this Public Storage facility!
Katrina provided us with excellent customer service!
I came in today in such a panic because I needed help getting my lock off to replace for a new one and Dimond definitely helped me she kept me calm and helped me through all the steps and I came out of pocket with more then half then I was quoted from a locksmith help......thank you so much Dimond you are truly a blessing
Very helpful customer service. I had two wonderful ladies help me during my first time. Highly recommended!
Came to make a payment to this establishment, Diamond was very helpful & professional. Took her time to help me with my issue Concerning my Storage unit.
Katrina was highly knowledgeable and helpful during my time there today. I will be recommend using Public Storage to my friends and family.
Diamond is very helpful thanks so much for everything you do
My sales rep Diamond was very nice, respectful and helpful. All my needs were met in a timely manner
Great rates, very cool old building, I believe it was a meat packing facility at one point. Hours of accessibility are extremely lean tho
Diamond is extremely knowledgeable, helpful, fast, efficient, showed me & my mother the exact unit we were looking for. Very attentive, great personality. I refer her to my friends as well as this location for public storage. Katrina is also nice as well. Thank you for all your help. I hope this helps you both get raises & higher positions.
Diamond was very helpful very nice it was a easy process with her she was sooooooo much help
The beautiful lady that took care of me on February 18.2024 I wish I could her more than five stars! She is an angel!!!
Great customer service, no issues and great assistance now my go to storage unit definitely recommend for anyone in the area looking for a storage unit with great customer service, this is the go to spot for sure.
Diamond is always very helpful and will work to resolve any issue that is brought her way. I appreciate the support I’ve gotten since I’ve gotten my unit in September. Thank you for all that you do!
Diamond At The Front Desk Was Very Nice Helping And Respectful I Do Very Much Recommend This Place
Katrina at public storage on 36th ashland was great help
Diamond was so great and helpful! Great personality!!
Katrina was very helpful and helped us get a bigger unit. Diamond assisted my grandmother the night before and delivered great service. Thank you both for taking great care of us.
Diamond at the front desk was very friendly and helpful!
Came in today wanting to get a storage for my first time ever and she was very helpful with helping me get started and get my storage!
Diamond & Katrina displayed wonderful customer service and did a great job!
Exelente persona muy bien servicio gracias senorita diamante
My experience with this location is some what extensive I've been a customer for about a year n a half maybe two years .what I like about this location is its alway and i do mean ALWAY clean (cleanliness is a plus ), the staff I never had a problem with any of them ALWAYS very helpful ALWAYS smiling and most of all they appreciate my business I wanna point out one person thats ALWAYS been such a big help to me in thats Mr.Rafael. . he's very good at what he do and thats ensuring great services for the public ..Thank you :-) for EVERYTHING keep up the EXCELLENT JOB🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🥰
This facility is clean, organized and maintained very well. Excellent customer service, great energy...Katrina (I believe was her name) made sure I understood the context of the contract and I left feeling like I made the right choice of this location. Will be recommending to all my family and friends.
👍
I came in this morning to view a unit, Diamond and Katrina are amazing. Thoroughly explained the process from begin to end. They helped me find the best size unit that fits my needs. I will renting soon thanks so much for all the assistance
Diamond and Katrina are the best thank you guys for all the professionalism you guys have for customers. Great service ladies
This is THEEE best storage place I’ve had! Each and every time I always luck up and get Diamond behind the desk to help out with any issues that I have. She’s always efficient and goes above and beyond to make sure I’m cool! I don’t do reviews AT ALL so you know she’s great! She’s the example of what great customer service is!!!
I needed help and Diamond answered all my questions when I called about a different location. She went above and beyond to call me back to confirm everything went OK. Thanks
Diamond and Katrina are super helpful appreciate the wonderful service
I would like to Thank Ms
Diamond for being very Helpful to me when I come to my Storage and helping me with the information that I need concerning my Bill and getting me a Cart when I need it and not having to Wait a long time, when I get there and getting it Done the Quick ,so I don't have to be there for along time ,very Good Service. Thank you again, sign Donald Gibbs!!
Just came in to view spaces Diamond was very helpful. Informed me of the entire process from start to finish she was also professional and very patient with me. Thanks so much for all your help I just rented the size that best suites my needs. Need more people of your professionalism
Katrina and Diamond helped me and my family tremendously!!! We were definitely in a huge bind and they made sure we were comfortable and gave us other resources for our situation.
Diamond is very helpful and accommodating thanks so much for your hep
Great customer service excellent experience the lady at the desk her name was Katrina and handled all my needs and questions with courtesy
Katrina was very helpful and very nice she did a great job
Diamond is very very pleasant she is also great with the customers. Katrina is just as nice appreciate the level of professionalism
Diamond was very helpful and she does a great job at multitasking☺️☺️☺️
I would like to thank Ms.Shronda for helping my grandmother her rental. My grandmother came with a smile talking about how good the customer service was plus it was clean on the property!!!
Courteous and professional service provided by Shronda , I was able to see a virtual video of the unit before I rented it and the office is so clean and nice ...
Diamond was very polite and was very helpful while multitasking all by herself. I really appreciate her hard work.
Diamond and Lynette are always helpful and thorough when ever i have questions or cone ro make my payment! Thanks for all you
Came in to this location to make a payment. Diamond was very helpful! Helped me greatly and she even helped me download the app and showed me how to access the functions thank you so much beautiful soul!
Attendant was personable and pleasant providing information.
Diamond was very friendly had great customer service she was fast thorough and explained everything well. Thanks so much for helping me rent my unit
Diamond has been wonderful. She was patient with our family and helped us with all the issues we had during our move. Will defend you renew our lease because of her!
Diamond has great customer service
And she is very helpful, she goes above and beyond her job.
Recommend asking for diamond she's a very helpful person helped me out 10/10 experience
Diamond has gave the best customer service
Everything was fine until I left. I moved out on 4 June and was informed that I would need to pay for the entire month, regardless of when I actually left. I asked that the cost of rent be prorated since I was leaving only four days from the beginning of the month and knew that they would be able to easily rent the space again. I cleaned out everything in my space on that Sunday and remove my lock.
The desk, clerk told me that she’d be leaving early that day, and would talk to the manager about the following day. Since it was a Sunday, I was called on Monday morning and the manager informed me that I owed for the entire month. I later received a bill stating that my move out date was not that Sunday, but on the 5th (a lie) and that I owed for the entire month.
This makes very little sense to me, and it was not explained upfront.
I am satisfied with getting a new space at this public storage location thank you Diamond for your assistance keep up the great work
Diamond is the best! She’s so courteous, professional and just an absolute sweetheart. She represents Public Storage very well.
Came in to rent a unit Diamond was very helpful! She was extremely thorough in exposing the entire process! Great professionalism
Came in to rent a unit. lynette and diamond were extremely helpful thanks so much
Came in to rent Diamond iaverh helpful she helped me the entire way through very knowledgeable and well explained thanks so much for your professionalism
Diamond and Lynette were both incredibly helpful during our move-in. This is my third time renting a short-term storage unit here, and it has been a great experience every time. Super secure, very straight forward, no nonsense.
I rented today with lynette she the best at what she do 5 star.
Diamond and Lynette ate super professional and helpful they made the process quick and easy. They were very thorough thanks so much appreciate all the help
Diamond and Lynette are very helpful. They laughed and are very personable. This location is far from my home but the experience these ladies give makes it worth it. I even forgot my unit number after hours and called and they answered and said I knew it was you. Very professional and great attitudes 👍
Diamond and Lynette were very helpful in renting the right size special very professional and informative. Thanks ladies
Came in to rent a unit with Diamond and Lynette this morning they were absolutely amazing great customer service day and short prices and the explained the renting process from start to finish thanks ladies
Beautiful, caring staff.
This was my first time renting , I thought the process would be difficult , However Diamond made my experience easy and fast . Diamond was very respectful. Customer service definitely was a 10/10. I applaud diamond for keeping it professional and for having a great attitude and good vibes overall . I 100% recommend going to Public Storage and asking for Diamond's help she’s awesome!
Just got me a nice car storage
Nice price for the city even though it's outside...I still like it... the lady At this location Ms Diamond..made it so easy and fast... and explained everything nice 👍 public sti
The managers at this property all very helpful and knowledgeable Diamond and Lynette absolutely rock!! Thanks for helping me transfer to a larger space
Lynette was wonderful! She was so helpful, and quick to show me the units! Made the process super smooth.
That diamond is great! Talked to her a few times to get information. Always kind and helps me out. She knew what she was talking about. She needs a raise!
Diamond is amazing! Very polite, informative, and welcoming.
She is the go to person for this location!
I always come to this location to make payment each month. The manager Diamond is always helpful and is very welcoming. Keep it up
I didn’t know you can bring your kids to work was children at desk in lobby couldn’t get no help from the 2 girls they didn’t want to help only suggested I figure it out honestly I requested a manager they laughed and continued to ignore me I’m seeking other storage after this month who hired these peoples then the younger lady smelled like nothing but weed and looked high ….
The property manager Diamond has been assisting me with a unique situation, and she has been extremely helpful. The move in process was seamless and the facility is very secure. If you need any storage near downtown Chicago, come here! Thanks Diamond!
Diamond Was Very Nice Help Me Out The Right Way And Went Over Everything With Me ! great Job
Lynette was very helpful
Came in to rent a unit! Diamond and Lynette are the best so informative and thorough in explains the process. Thanks for making my move in process smooth and easy ladies would highly recommend
Came in to rent unit Diamond and Lynette are awesome I really appreciate how thorough they were during the entire process thanks ladis
Diamond and Ms.Lynette are always amazing and helpful when my family and I are loving things into and the storage facility. The office always smells nice and is clean!
Safe, clean, coded access.
Elevator recently fixed so no more noisy descents! No operative rest room on site.
Diamond and Lynette are very helpful, but please call me back because I have some concerns that need to shared with you. Thanks for your help over the past 2 days. Call me please. Thanks.
Great customer service from Diamond!!!!
Diamond was fantastic, knowledgeable, and very helpful! Would recommend anytime!!
Diamond is such a wonderful employee she made me feel so comfortable and she help me out alot she has a wonderful attitude way to go Diamond
Diamond and Lynette thank you so much for helping my father-in-law with getting his unit. You are awesome.
Love the friendly atmosphere and great service from the ladies
I just had an amazing interaction with a beautiful lady named Diamond. She went above and beyond for me. Thank you so much Mrs. Diamond and I will see you soon.
Lynette was super professional in her explanation of services that I was being provided. Her sweet personality and energy is infectious. I’m very happy that I got introduced to •Public Storage by way of how she represents herself and the company! •5-Stars!
The young lady Diamond, gave me excellent customer service, explained everything thoroughly, great smile, and a survivor as l. There are still good people in this world, and she's one of them. Thanks Diamond for everything. May God bless and keep you.
Came in with my friend helped her move items into her unit Diamond and Lynette are totally awesome thanks so much for all you guys help!!!
I came into this facility a few days ago and I was pleasantly surprised at how professional and informative the young lady Diamond was! She made sure I understood all the details, showed me how to download the app and everything! Gratitude
Manager Diamond has such a wonderful personality, she is always so helpful and patient with me. It's always a pleasure to work with her, even when she is busy she always has time for her customers. It's very rare now-a-days to come across such great customer service.... keep up the good work
,
Diamond and Lynette are always very helpful I really appreciate them being so kind and well mannered appreciate all you guys help!
Diamond was very professional and nice. She has excellent customer service skills. Thanks for everything.
Diamond has the Best customer service
Lynette and Diamond were very helpful and nice! Definitely recommend this place!
Lynette was an amazing help when it came down to getting everything Together. Amazing personality and bubble energy. Thank you again 😁
Lynette was super helpful and knowledgeable! I’m glad she was working that day because she made my day so much easier! She’s very knowledgeable and efficient! Thanks again for helping me get a unit quickly!
Lynette was such a pleasure to work with but she didn't give us none of that lasagna--😂
Walked in today to view a unit, the woman Diamond was super helpful, welcoming and knowledgeable about the entire rental process. I will be moving in soon thank you so much!
The Staff, Diamond & Lynette provided excellent service including humor, jokes and laughter!!!
The manager Diamond is always so please at and good spirited. She is a great multi tasker always happy and helpful when I come the the facility
Came in to rent unit Diamond and Lynette was very helpful appreciate their helpful service and they were understanding even though I made it late
Came in to rent unit Diamond helped find the right unit to fit my needs. She has a great personality and is very professional thank you again
Diamond was great with assisting me in downsizing thank you so much!
Lynette was very helpful and was very professional. She helped me pick the storage that beat suits my needs.
I was going through a tough time and had to get a storage that night. Lynette was such a big help! She even listens to my problems and was a shoulder to cry on! She has no idea how much that meant to me! I highly recommend this place
Diamond and Lynette are awesome they rock their customer service skills thanks for all you guys help. Would recommend this facility
Tatyana and diamond service was top tier
Lynette had the best customer service than I have received in along. Great overall experience she got everything done in a timely fashion with a wonderful attitude thanks Lynette
Came in to rent unit Diamond and Tatyana were very helpful thanks so much
Came in to view my unit. Diamond and Lynette were very helpful and friendly.. I had a nice experience thanks so much
Diamond helped out so much & make clear expectations
I always come in to pay on me and my husband's accounts Diamond and Lynette are always helpful, professional and have great attitudes thanks so much
This was my first time using a storage place and with new things I get anxiety for not knowing what to do or expect. Lynette and Diamond made that anxiety go away. They were so nice and will answer any of your questions and explain everything. They are really top notch with customer service. I’m glad I came to this storage area. You won’t regret it. Just small advice, for your fabric furniture definitely bring some covers to cover them. Since it is a warehouse there’s dust and debris that fall from other floors. Also make sure to download the app to make opening the doors easy. Especially the car/truck gate.
Came in to rent a unit Diamond and Lynette were friendly and helpful I really appreciate them being patient with me as well. Thank you ladies
Diamond was very professional friendly and fast paced@ great at multi tasking. she was super informative and patient with me. Thank you Diamond
Lynette was awesome!!!!
Thanks for all the help, great customer service
The facility is comparable with other places. My review is more employee based...I'm a new renter and having never rented a unit ever before, had no idea what I was doing. Diamond was EXTREMELY informative and walked me through everything. Yesterday I stopped by to drop some things off and I ended up throwing my keys in the dumpster as well 🤦🏻♀️ Diamond went ABOVE AND BEYOND to help me get my keys back. She's an asset to the team and has made this whole process seamless. Thank you diamond for being you!
Diamond is always very helpful. She is the best appreciate her great customer service!!
Came in go rent unit Diamond was very helpful and professional
Came in to rent unit diamond and lynette were awesome and very professional thank you
I came to rent a space a little bit before store opened Diamond was nice friendly and fast with assisting me this earlier in the morning thank you
Lynette has great customer service skill
came in to rent unit, Lynette & Diamond. they were very professional & have a great customer! keep it up
Excellent customer service by Diamond.
THE PEOPLE ARE HELPFUL WHEN YOU NEED THEM.
Public storage on S Ashland, did wonderful job, especially Ms Diamond and Lynette were so helpful throughout the renting process and answering all my concerns. I highly recommend this public storage on S Ashland. Talk to Diamond and Lynette, they do excellent job.
I came in and rented unit Diamond was very polite and well mannered great personality and wonderful customer service!
Diamond is very helpful! I always look forward to seeing her when I visit my storage. She’s a joy!
I came in with a res to rent a space Lynette and Diamond very helpful and did a great job accommodating my needs! Thanks so much would likely recommend to my people. Thank you both
Diamond and Lynette were very helpful in renting unit. I came this morning it was super busy with customers in office, but they were very professional and I wasn't waiting long love their customer service! Keep it up ladies
Great experience from Betty, Diamond and Lynette. They were fantastic and helped so much with my storage needs, would highly recommend them.
Came to rent unit, MANAGER Diamond has Great service, well accommodating, friendly environment.
I’ve been storing for a while. Diamond is awesome she has great customer service & Laquitha is just as great! They have great personalities and outstanding customer service! Thanks for everything you guys have done!
That being said I think upper management has a lack of work to do on this place. I’ve store my things here for four years. I got them out and there’s rat droppings all over everything. Pretty sure I’m going to have to throw half of my things away. I’m told that this has been a problem that was brought up to district manager a number of times and he never addressed it.
Diamond and Laquitha are amazing now we just have to get upper management to care about the condition of its facility and its customers the same way they do.
Diamond and Laquita are super friendly and have great service! Keep it up!
Lynette was great help to us in finding a unit today thanks a lot
Came in to rent a parking space and Diamond and Betty were very helpful with assisting me. I feel like my vehicle will be safe and secured. Would recommend to his location
She was very helpful and nice..
Thanks Laquitha!!!
I appreciate your kindness and professionalism!
Walked in to public storage to rent a unit. The manager Diamond was very helpful professional. And had great energy! She gave me great service keep it up
Diamond was FANTASTIC and well versed in knowledge about all aspects of the unit. Very helpful!
I just rented a space Diamond and Laquitha was so helpful and I was in and out with no problems. Very great customer service
If You try to go there with a semi and 53 foot trailer , You should be very skilled and good.I
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I rented a storage unit today DIAMOND made this process so easy. She was extremely pleasant, answer all my questions. I truly appreciate her…
Came in to rent a unit, the PM Diamond was very helpful, warming and super professional while assisting me to rent perfect space.
Excellent service
Laquitha was very patient with while renting a parking space. She was so busy but so professional. Very great customer service
I love the customer service and she was so helpful #Diamond
Laquitha was very helpful I wanted a space in Chicago but customer service put me somewhere in New York, but she got me together.
i came in to reserve a parking space for tomorrow and Laquitha was so patient and helped me alot. this has been a stressful time. Thanks so much Laquitha see you tomorrow
Laquitha was so helpful today, I came to rent a space all my questions were answered and I'm very pleased
Diamond was very friendly thorough and made me feel welcome. Great customer sevice!
Very good customer service! Diamond was great with assisting me with renting a parking space. Love the great service she made me feel a warm welcome. Keep it up
Came into this location to rent a unit. Diamond was very professional and she was extremely helpful thorough when explaining access hours, and informing me of the rental process
Came in to rent space. Diamond was very professional anD informative. Great customer service keep it up!
Diamond was Amazing
Went in to ps on behalf of my granddaughter and myself. I’m a old woman, I really appreciate another sista helping out a old woman on a fixed income. We have multiple spaces at this location and the young lady Diamond was phenomenal! Great customer service informative and professional I love her energy! She is helping us downsize to save money! Appreciate all of your help!
I came in with my sister Sophia to rent Diamond was very helpful and professional and informative
I came in and Laquitha was dealing with a difficult customer and was very patient. And very helpful while I was renting a storage space
Today is my move-in date, and everything went smoothly. Diamond was very friendly and patient in helping.
Diamond was very helpful in assisting me with renting a unit. She was very through explaining all the details and access hours. Great customer service keep it up would definitely recommend this facility
Diamond was very helpful and went above and beyond to explain and make sure I was comfortable and understood everything! Great experience
Had a reservation came in viewed unit the manager Diamond was very helpful and informative friendly spirit. Great info and help with renting the perfect space. Great work keep it up!!
Diamond is the most proficient and thorough storage manager I have ever encountered. Wow. Thanks again friend
Great customer service very patient helpful have not had a problem since I believe I've had the storage unit for the past 6 months and so far so good I recommend this to anybody
I had a very nice experience when I visited the storage place on Ashland diamond was very helpful and patient she answered all my questions and the store was very clean
Came in with my sis to rent unit property manager diamond was super professional and helpful. Love the spirit she has she is also very thorough keep it up great customer service skills
Laquita was very good customer service was very patient and helped us alot
Laquitha was very helpful and was very professional and welcoming throughout the whole process.
i came to rent unit 2021and Laquitha was so nice and helpful she answered all my questions thank you
Came In to view and rent a space with Diamond,super accommodating & professional! Diamond & Laquitha were helpful each time I came to the property! Keep that good energy and customer service stores
Diamond was very helpful and professional. She explained all my options and scheduled time to follow-up with me to ensure my needs were met. Great customer service!
Omg Where do I begin the Property Manager Diamond is The best she has great customer service she also calls to make sure that emails were delivered correctly I would definitely recommend this location Also me and her have the Same Name which is another Great thing about her..Keep up the Great work Diamond it does not go unseen Periodtt
Diamond worked very hard to get us a unit that met our needs after the initial unit was not the right size. We appreciate her extra effort and we are. Wry pleased with the unit we eventually got. She even got us the unit for the same promotional offer. Thank you Diamond!
Fantastic customer service. The property manager Diamond was very helpful. She contacted me immediately after I reserved a unit online and set up a appointment for me to come in to view the building the same day. She explained everything thoroughly and even swept the small amount of dust in the unit right away. The building is quite large with lots of security measures and reasonable pricing.
This place is absolutely amazing the Manager on-site Diamond is simply amazing she made me feel very welcome I would recommend everyone to please do business with this location and ask for her she is awesome
Diamond has the best customer service. She explained everything to me very well.
Diamond was very understanding and patient with me seeing that it was my first time renting. I'm thankful for that and I appreciate her for making sure I fully understood everything
Great customer service skills very nice and fast I love this place chase is a great worker GREAT JOB !!!! I’ll be back
Just rented a unit at this facility! The young lady Diamond was super helpful, she is patient very informative and has a great personality! She is good at multitasking and being on top of everything. Keep up great work!!
Marquion and Diamond were super helpful everytime I come in. Whether it's Jamaica payment or get something out of my unit they're always very kind and attentive
Diamond was great she was funny and informative her service was beautiful.
Came in Diamond was very helpful and profession she didnt mind taking 10 mins out of her busy day to assist me. I love her good attitude and enerhy. Keep up the great customer service
Diamond was kind and patient as I have speech problem. She understood me very well & didn’t ask me to repeat myself. She took her time explaining step by step everything that I needed to know about renting a storage unit. She walked me to through the building to see if the unit I wanted was the correct size. Thank you Diamond