Public Storage Self-Storage Units at 3327 W 47th Street, Chicago, IL
3327 W 47th Street Chicago, IL 60632
Rent and pay for your space online – today.
Move in during gate access hours.
Onsite Manager Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 42/moSmall 5'x5'
$ 42/mo $56Best Price Label
5'x10'Online only price$ 43/moSmall 5'x10'
$ 43/mo $58Best Price Label
5'x5'Online only price$ 44/moSmall 5'x5'
$ 44/mo $59Best Price Label
5'x10'Online only price$ 45/moSmall 5'x10'
$ 45/mo $60Best Price Label
10'x10'Online only price$ 109/moMedium 10'x10'
$ 109/mo $145Best Price Label1 unit left!
10'x10'Online only price$ 143/moMedium 10'x10'
$ 143/mo $190Best Price Label
10'x20'Online only price$ 161/moLarge 10'x20'
$ 161/mo $215Best Price Label
8'x15'Online only price$ 162/moMedium 8'x15'
$ 162/mo $216Best Price Label
12'x20'Online only price$ 193/moLarge 12'x20'
$ 193/mo $258Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Chicago
Resources from the Help Center
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Brighton Park Storage Units Near Stevenson Expressway
Public Storage in Brighton Park is a convenient self storage facility, located near I-55 and right off of Archer Avenue or Kedzie Avenue.
Great for customers in Brighton Park, Gage Park or Back of the Yards, indoor storage units come in several different sizes, ranging from small to large to fit any size load.
A 5x5 storage unit is perfect for holding onto old electronics and boxes of personal items, as well as seasonal items, including bulky winter coats, boots or holiday decorations.
Kelly High School families can use a 10x20 storage unit to empty out several bedrooms, the dining room, the living room and the kitchen during a major home remodel
Moving supplies – including moving boxes, packing tape and furniture bags – are available for purchase inside the rental office, which is open 7 days a week, and the property manager lives at the facility.
A diverse community rich with residential, commercial and industrial properties, Brighton Park is a great place for families and businesses to call home. When a little – or a lot of – extra space is needed, look to this Public Storage to provide cheap storage units and outstanding service to the community year-round.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 458)
Stephanie helped us out so much and the process was so smooth and no hassle I really appreciate her, I highly recommend anyone that wants to get a spot here.
Stephanie is such a great person. She helped me get a spot here and it was so easy no hassle , simple I am so very thankful .
Ms Stephanie was very professional and courteous. Very knowledgeable about the facility and and willing and able to answer ALL of my questions. I hear by nominate Stephanie for Queen 👑 🎉🥳🎉. All Hail the Queen 👑. Grace & Peace Queen
My experience with Stephanie at this place ,was wonderfull,
Stephanie was very helpful and very kind ..😊😊😊
Stephanie was very friendly and helpful finding the right storage for our needs, thank you Stephanie.
pat was wonderful! walked me through the whole process! also showed me unit and helped with any questions i had. made the whole process easy.
Stephanie is amazing person! Such great help anytime I have an issue or late on payments..
Stephanie has been courteous and attentive.
I went in with a problem and spoke with Stephanie and she really claimed me down. I was so upset and she took the time to go in detail with me about what happened and I am so thankful. Great customer experience.
I had the best experience at this Public Storage. Stephanie was very knowledgeable when picking out a storage size for my furniture. Stephanie’s very personable and her personality makes your bad day become a great day. I will be back when it’s time to rent another unit.
Stephanie was very nice and talked me through everything!
I Just rented a unit and service was wonderful wonderful with Stephenie
Great service here with Stephanie
Stephanie was very helpful helping me with my storage. Good location.
Stephanie very freely she helps all my dude’s. Thanks for your help stephanie
Love this public storage location my mother and sister rented here for years and without even thinking about it when I needed emergency storage I came right here to Stephanie the location’s manager and knew she would set me up fast and at a good price. Thank you Stephanie for making my short stay very welcoming and pleasant!
Stephanie fue muy amable conmigo estoy muy agradecida con su atención y su tiempo gracias
Stephanie is friendly. Helpful and great to wirk with. Highly recommended.
Stephanie is best at cuztomer sevice!! she made my moving experience so much easier,she is so smart and professional ,your company should be glad to have her!!!
Stephanie really brings a smile out of me every time I interact with her ! She has an Amazing personality, they are lucky to have her at public storage !
Stephanie helped me out with a great space. Thanks.
Mrs Stephanie is very polite and she has very good people skills
Stephany helped us out very good she was very polite and nice. And she got us in and out very good job!
Stephany got us in and out she was very good at her work I would come here again and hopefully she helps me out again.
Great place if you want fast friendly service. Stephanie was awesome in assisting me throughout the process. I happy with my unit.
Stephanie was the best! She was so pleasant and helped me choose the right unit to rent. Definitely a good location to rent from.
Stephanie has giving great service 5 stars
Stephanie at public storage has good customer services
Very helpful, very friendly. Stephanie is awesome 💙
Stefanie is the best customer rep I have ever met in the whole Chicago area. Good clean facility with good parking spots.
Very nice service very professional
Stephanie very Nice person.
Stafani, Is Patience, caring & humorous.. Plus > Great deals
Stephanie has been great. She has a beautiful personality and easy to talk too. I have been here for years.
I had a great experience with the wonderful young lady that showed me my unit ,very sweet and very helpful in explaing all my concern
Stephanie was such pleasure and so helpful to me . Great customer service here.
Very nice & friendly love this place.
Very kind staff. The procces was very quick and easy.
Stephanie is unbelievable. Goes above and beyond exemplary customer service. She is a star
Stephanie was great , she was very helpful and friendly.
My experience today was awesome
Stephanie is a great person,made me feel good about coming here!Thanks Stephanie.
Nice facility, reasonable prices, I have been here for a few months and I haven't had any problems. The manager Stephanie has been great.
Stefani Thank you very much, excellent service
Stephanie she is very well-trained did a good job satisfied
Great service and super friendly. Stephanie made this process so easy for us. Thank you!
Stephanie is wonderful and very helpful.
Wanted to shout out Stephanie for taking the time to onboard me into the space and still continuing to help me out a year later! If it wasn’t for her I’d be renting else where! Give this woman a raise!!
Stephanie is very helpful
I love it and the service too
Very helpful and kind !!
I have been storage here for years and the manager Stephanie is very nice and professional
Stephanie was very helpful and friendly. Best customer service ever! If you doubt it, go and see for yourself.
I kept my stuff in this storage for about 3 months. It was exactly as I left it, no mice, termite, or mold damage. Stephanie at the front desk was very helpful in answering any questions we needed and even helped us further by giving us the furniture pickup contact. No complaints and I will recommend this storage to anyone.
Stephanie has been very helpful with the moving process.
Meet Stephanie has been such a blessing with dealing with moving. Thank you Stephanie !!!!!
I just rented here and Stephanie was great. I will recommend this location
I just love the customer service here with stephanie. Good location and reasonable prices.
I like everybody else, usually book something like a storage space online. Since I had free time and the office was open I decided to go in person to make a switch since I no longer needed a larger storage space. Can I just say that Stephanie was beyond helpful and the nicest person ever, and considering that I was having a bad day, her friendly demeanor, and knowledge of everything was just what I needed. So Stephanie, thank you again for putting a smile back in my heart ❤
I'm glad to have met your employee Stephanie. She knows her business and very concerned about your customers satisfaction. She very helpful and concerned. She's a keeper you got to love her. Thanks
Stephanie was super helpful and showed us how to get in and sort ourselves out. Thanks again
Stephanie has been wonderful and very professional. I will definitely recommend anyone to talk to Stephanie.
Stephanie was wonderful. I will definitely recommend here.
Stephanie did a fantastic job helping me with my storage problems. She is my go too girl.
Stephanie it’s a wonderful person She’s so nice very happy and helpful she make me laughing every time she deserve more then 5 stars
Stephanie was very helpful and very polite. I am pleased to have a unit here
I did not like this place very much cuz not like all the other storage places this place you have to go buzzing one door and then another door and then when you go out the same thing I will not recommend this place at this location
I needed to move some belongs for a client and most storage places did not offer the space we needed. Stephanie was extremely knowledgeable and helpful with finding the right size unit at a great price. Stephanie was pleasant and professional thought out the process. I Highly recommend this location.
Just opened a storage unit with great ease. Special thanks to the manager, Diamond. Shes is sweetheart. Very helpful with securing an account and giving informative directions on procedures of the facility.
Stephanie is outstanding and very helpful. She needs a raise!!
Stephanie was amazing wonderful person with a very beautiful personality. So helpful and stay over to help me out to get a unit. Please give this wonderful lady a raise. Thank You Stephanie
I would like to Thank Stephanie for helping my family out she is an amazing young lady. Very friendly, very knowledgeable and very sweet. I will always bring my business here and sent family and friends to see Stephanie. Public storage is lucky to have a employee like Stephanie.
I have a storage unit here and the manager Stephanie is always helpful when I need questions ask or just anything she is so nice and polite and helpful and knowledgeable she always greet me with and smile and my name usually people don't remember who you are I'm telling my friends about this public store location and the service is over 5 stars
Quick and easy process. And Stephanie gave me a great deal!
Stephanie was wonderful and helpful Thanks
From the moment I walked in there Stephanie greeted us with such a friendly and welcoming tone! She offered to show us the unit spaces she had available and not to mention she Beyond friendly with my four year old! she made mine, my husbands and my daughters experience absolutely beautiful. It made me feel like our items will be safe there and she advised us as to what unit would work for us. Stephanie provided so much information that we needed and didn't even think of asking, Stephanie made our transaction smooth and quick! Every time we take things to the unit my daughter asks to go because she wants to visit Stephanie. I would totally recommend this place. It seems to be safe and spacious.
The staff at this location Stephanie was her name was very helpful and informing
I rented here friday and stephanie has been great with everything.
I has a great experimentó with Stephanie. She si great.
The service was awesome, Stephanie was so cool and and very helpful, she is the reason for the 5 Stars but She get 10 🌟 👍
Stephanie is Very helpful polite and patient
Great location good prices. Stephenie is wonderful.
I store here and stephanie has been great. I will rent again.
My opinion about Stephanie, she is nice person and hard worker, I know her for about 6 years already so she always there when I need help.
Stephanie is great and very professional. I will definitely recommend this location.
Stephanie has been amazing like always.. I have been here for almost a year and I must say that service is good as before. She value her tenants and I appreciate that.
Stephanie always gives great service.
Excellent experience, Phyllis was phenomenal. Great customer service and assistance relating to Public Storage.
Stephanie has giving me great service and good person
Stephanie was very helpful and nice, glad I came to this Public Storage. It was also very easy to acquire
I always receieve superior customer service from stephanie everytime i visit my storage facility. She is very knowledgable and helpful.
I rented today and Stephanie was great
La señorita Stephani nos brindó un excelente servicio, es muy agradable, se tomo su tiempo para enseñarnos el lugar y hacer todo el tramite. Les recomiendo vengan a este lugar, Stephani les dará un excelente servicio.
Stephanie, explainet me and my wife all the proces to rent a space. Che did great job. We have a good
Stephanie was very helpful and explained everything perfectly!
Stephanie was very helpful , and was quick with my process
Stephanie is great dealing with customers.
Stephanie has been such a help. She help me with downloading the public storage app and making a payment. Great service!!!
Just wanted to let you guys know if Public Storage them is Stephanie was so wonderful customer person a very people-oriented and very helpful regarding to our interest in storage she went out of her way to help us and direct us to the right stars for our needs who wanted to let you guys know she's a wonderful person thank you
I want to tell you what a wonderful experience we had with your manager Stephanie I have to tell you that he is an exemplary example of what customer should be you are totally underutilizing her potential. As a former relationship manager of 16 years I knew how rare it is to find good people that represent your company you should be very proud of this young lady Stephanie her interpersonal skills are exemplary. She is nice,very knowledgeable and very accommodating a rare attribute that most customer service and manager professionals have today. Thank you and have a good day Ramon
great spot very helpful staff.. manger stephanie was very professional and answer all my questions
Stephanie displayed great customer service!
I came walking in at 4:25ish and Stephanie was already on her way out but she still took the time and miss out on going to another location to make sure she accommodated Me. Even when one of the customers came in with a nasty attitude; Stephanie defused the tension and kept on moving (like a Professional). All and all, Customer Service was Super. Truly made my Day.
Stephanie was a big help on getting my storage
Stephanie and Sylvia has given me wonderful customer service.
Stephanie is very pleasant. She went above and beyond to help my family and I pick out the perfect storage room.
Stephanie is amazing she went above and beyond for us! Some of the best customer service I than experienced in a long time!!! She definitely provided a great experience
Es amable nos atendió muy bien.. estoy alegre con el buen servicio y lo recomiendo mucho.. ella es Stephanie..!!
Stephanie was really helpful, showed us our storage unit, and lil tips to make sure OUR stay is most convenient.. very friendly, and detail orientated.. thank you stephanie
Stephanie los ayudo, y es muy amable. Toda la processa de rentar los esplico todo muy bien, muchas gracias..
Great service with Stephanie. She is polite, and always greet customers.
Stephenie shes nice people
Great service with Stephanie
Thanks to stephanie I've got in and out at the storage 5 stars for having great service.
The place is well-run. Stephanie is very nice and will respond to any issue asap.
Excellent service. Stephanie was very friendly and thorough when helping me rent out a unit.
Stephanie was very good she show me to 2 units and help me with everything i needed very good services
The manager Stephanie is great with helping in getting pricing for units
Stephanie has great customer service and a good sense of humor.
Great customer service! Thank you Phylis! 🤩 Phylis was very knowledgeable and professional, answered all of my questions. Highly recommend
Stephanie was very pleasant and well knowledgeable about renting process. I appreciate her service.
Stephanie has been wonderful through my rental process. I'm glad I came to this location. I called several storage companies and they did not fit my needs. I talked to Stephanie and now I'm happy.
My Family has been storing at this place for years and buying storages for years we storage war some time as a side job.
I have been a renter for over 3 years, so last week I was planning on moving out and to my surprise the elevator was out of service...before it came to this part I would call to let someone know about me moving out...but never got through...I was told I would have to take the stairs and I can't do that, first off I'm disabled and have back problems and secondly I'm chronic asthmatic I can't go up and down the stairs without feeling like I'm about to die...so yeah, I rather live...anyhow this is not fair, I have already paid for another storage weeks ago and it's about to be the 1st of the month again and I can't pay that high rent here too...someone needs to be held accountable and customers like me always pay there rent ontime before the first of the month should have their fee be waived due to the inconvenience...
What a surprise, their elevator doesn’t work yet again. This has been an ongoing problem off and on for the last 5-6 years. Management doesn’t know when it’s going to be fixed, asked if we can at least get discount since my elderly father with arthritis and bad knees, COPD, and obesity can’t physically walk up and down 62 stairs (yes, we counted) and pays $291 a month for a 8X17. I was told to call corporate, but they will say no since we can access the storage through the stairs. I called the “ 833” number on the website, spoke to someone and she said she can ONLY talk to my father regarding the account, even though I am speaking for him on his behalf and also on the account, so then I woke him up to talk to her, she asked for the last four digits of his DL to confirm account, and they didn’t match. She even said to him “I need to hear you say it in your voice and not your daughter’s” and then she said “did you get a new license, because the numbers don’t match.” Then she asked for his last four of the social security number, and we were magically disconnected. What a joke this corporate office has been. Even if my father would have gotten a new license, the number will never change. With each person paying rent for each unit, they can’t FINALLY INVEST IN A ELEVATOR THAT WORKS? To expect someone to carry a refrigerator down 62 stairs from the fourth floor after they have been paying their rent on time for over 10 years is just a smack in the face. After over 10 years of loyalty, time to kick them to the curb. The hallways are terrible and severely water damaged with paint crumbs and dust everywhere. City should definitely inspect this, as I’m sure lead is everywhere.
Everything was going smooth untill the elevator broke down. Hase been almost two weeks and alot of renters are struggling.
This location is great. The service is off the charts. Stephanie gets 10 stars because 5 isn't enough.
Manager Stephanie is so nice, patient and helpful. Facility is clean and easy to access.
Stephanie at the rental office was such a sweet heart she made our move in was smooth and my wife and I received all the information that we needed and left with all our questions answered.
Hands Down ......the best customer service with Stephanie. She was very welcoming and kind. She explained everything step by step and makes customers feel comfortable with storage.
Great service with stephanie the manager. She has been very helpful.
Great human being, had a great time with her today doing my storage unit, good job Stephanie 👏 👍 👌
Stefanie is an outstanding person has a wonderful character patients always working for the customer's I give her 100% thank you for everything.
Stephanie was extremely nice and amazing. She has great customer service. I had a wonderful experience with her and will recommend others to her.
It's good place to store your stuff.Staff are friendly and very helpful.
The property manager, Stephanie, was very plesant! I'm glad I chose this location! 👍🏽
The girl Stephanie is the best costumer attendant she is very nice and always have solution for everything a I 100% recommended this place ..
Excellent & Friendly Service
Awesome customer service by Stephanie! she was definitely of great assistance when trying to store some belongings I had and made it happen rather quickly. She showed me the storage capacity and what floors they had available also. I looked at various spaces and got a slightly bigger one that i needed. It's close to my house and you never know when you might need a little extra room. I wanted to take my time here and express the amazing service i received, Stephanie actually was about to go on lunch and I stopped her from that. That did not stop her from attending me. Thats speaks alot! Location is guarded as well, cameras at several locations. And hours are plenty in case you need stop by.
Will definitely tell others to come here. Stephanie was very helpful and attentive.
Stephanie is very friendly, has great customer service.
Great service, they helped me with everything I needed.
Had a great experience and very friendly. Stephanie the manager was great and made things very clear and easy to understand.
Great service provided by Gabriel. Very friendly and throughout the rental process. Clearly explained every thing to me. Took the time time to show me my options. Great job. Highly recommended
Stephanie has been wonderful and very professional since I've been here.
Stephanie.. gave me a great service... (professional).. I highly recommend this store
Stephanie was an angel!! She was courteous,friendly, and tremendously helpful!! Very efficient and direct!! I thoroughly enjoyed my experience with her!!!!
Can someone change their mind about moving out of their storage space even if they already told one of the front decskworkers they will b moving out by the end of the month
This humble location is perhaps one of the most affordable self-storage facilities in the area. Dispite not being temperature controled (you get what you pay for) it is maintained and managed by a delightful, professional young lady who deserves a standing ovation and a raise!
Great servirve the representative stephanie was very nice and friendly
Stephanie was very professional met all requirements at aiding me with my storage unit....thanks steph
Stephanie really have an outstanding customer service. Stephanie helped us with all our needs that we needed with the perfect storage size and we were able to moved all our things in a couple of hours . Thank you Stephanie for your outstanding customer service . Love you
Stephanie the manager here was great. I always pay my bill here do to the fact that she has no problem explaining the process, late fees ...etc.
Its good for storing stuff, i guess
Good check-in with Stephanie. Affordable location.
I had a wonderful experience renting a storage space with Stephanie. I will definitely recommend.
Stephanie offered me great service and Provided me with excellent information will return again.
Stephanie the manager is friendly, knowledgeable and the location is clean. I highly recommend this location.
Stephanie worked with me. She was WONDERFUL!!!! From the time I walked in- til the time I walked out- she was PROFESSIONAL & FRIENDLY!!!@ We laughed and talked the ENTIRE time. She was thorough and knowledgeable.
Terry great service
I have been paying my bill here for a while because of the great customer service I receive with Stephanie.
Stephanie was very helpful and polite. She made my visit simply and easy.
I had a wonderful experience dealing with stephanie. She was very polite and explained in details.
I have been here for a few years now and the manager Stephanie have been very helpful, flexible and she takes customer service seriously. As always my wife and I have been very happy with the service we receive with Stephanie.
terry fast and efficient
Stephanie always gives me wonderful service.
Terry was great at explaining everything and showing me the storage location
No me gusto porque primero me dan un precio del 5 por 10 43 dlls mas la Aseguranza 12 mas después de 3 meses ya me lo subieron a 68
Terry great service
Terry good job
Terry assistance was very appreciative
Stephanie as always is excellent and very professional.
Problems with the elevator had to walk three flights of stairs what air conditioner in my hand not very good
Stephanie has been wonderful. Great customer service. Great location.
Like always I come here to make my payment with Stephanie because she explain everything in details and she is very professional. Unlike the other older lady that works here that acts like she does not want to be here.
Stephanie was very nice
Stephanie the manager is the BEST.
The young lady by the name of Stephanie was very generous very polite her sense of humor was wonderful and she was very super helpful thank you so much for your courtesy.
Stephanie was very helpful.
I was looking for uhaul to get a 5 by 5 and came here by mistake and I have no regrets! The young lady Stephanie was very professional and found me the perfect space and prices that I needed. She welcomed me in with her great personality and good customer service.
Elaine is very knowledgeable and helpful, nice and polite. However, Public Storage has let the facilities deteriorate. There is white stuff falling from the ceiling onto property in the storage container. Thank the Gods that the elevators were working when i went because they were out over a month last year. Once again i would like to give accolades to Elaine and other workers for doing the best they can with the facilities given.
I always get great service with the manager Stephanie. She is very patient and makes sure before I leave that I understand my bill and fees. And everytime I see her she is always cleaning something. Public storage has one good worker!!!!!
Need to fix it up really old place paint chipping off walls had to clean and dust my Storage have for now cause it close but i would do your math ,i can walk over tvere only reason
Stephanie was so nice and sweet I would recommend this place to storage your thing's no dout!!!!
Stephanie gave us great costumer service
Great place elaine helped me out immensely
Stephanie was extremely helpful and patient.
Stephanie the manager here has been very professional and polite. She has giving me every detail that I need for a storage space. We need more people like her in the customer service business.
Patty awesome customer service explain wit detail
Patty was more than helpful
Ms. Stephanie was very, nice and very, knowledgeable, and on top of that made me feel comfortable enough to put in a application. Great site, Great service,.
Stephanie and Patty has given me the BEST service. I AM VERY GRATEFUL!!!!!!
I do recommend this location for several reasons. The Manager Stephanie does appreciate her customers so far and she will sit you down and explain everything to you if you do not understand. It is affordable and clean facility.
I came in to make a payment and stephanie has been great. She makes me and my wife feel comfortable storing our things here. I would give her 10 stars if I could.
Stephanie is friendly, helpful, and does her job very well. I have been a customer since 2007 and I must say this is the best service I've seen in a while with stephanie.
Just rented a unit best serviceci received in a while thanks terry
Stephanie was a great helpful and provided to us a great customer service and first experience at this location!! 👍
I just rented a unit today and Stephanie was great. She helped me with wonderful service and great personality .
Stephanie was very professional and makes you feel comfortable.
Nice place great prices on boxes friendly staff thanks Stephanie for the wonderful service!
I opened a new account today and was assisted by Stephanie the location manager. She was very nice and polite when answering my questions. Her professionalism helped when choosing a location, because I had another option, but felt comfortable after seeing the facility and speaking with her.
Terry was very professional great customer thanks for your service store your goods here
Terry was fast my service was exellent
I came in today Terry helped me find the materials I need to prep my move great smile great service great personality come here for your storage needs
What about the truck do you rent or not
Stopped into this location for a storage unit and Stephanie provided exceptional customer service. She showed us all available units and got us into the perfect unit for our needs. I had a great experience.
I don't have NO stars to give this facility. The one you see was mandatory to post this review. I have left msg for Dist. Mgr over 10 times not yet to receive a call from him. I have been waiting for a call back for 3 months for a PRICE MATCH this is sad business.....for real for real. 5 thumbs down.
I wouldn't even give them a star if i could because this place sucks!! The elevator is always broken, the dolly is always locked up so you can never use it, they never answer their freaking phones and someone broke into my unit and took things, but they said that there was nothing they could do about that and there are no camera watching the halls so I could even file a report. Twice now after paying my bill they've waited almost a week to process it, which caused a bounce back for insufficient funds and then charged me double! I do not recommend using this location!
Stephanie was very friendly and helpful in this process. She explained everything that I needed to know about renting a storage space and what was needed.
Stephanie is always wonderful and deals with things in a professional matter.
Stephanie was awesome she was caring and curtious. Thx Stephanie
Stephanie made the whole process smooth & EASY
I thought I was trapped on the 3rd floor because the elevator stopped working. I couldn't find the stairs to get out and they office didnt answer the phone.
Stephanie is awesome, she was extremely helpful in my transition from a larger unit to a smaller unit. She has the nicest personality and very professional. Thank you so much. Pamela Valentine......
I would normally either pay online or pay at another location but I always recieve GREAT service with the manager Stephanie here. Coming in the office and the employees actually greet you with a big smile means a lot to customers like myself. I love the fact that she will sit and explain every little detail as far as why we will get any late fees or other fees and she will call me and my wife to remind me before we get any late fees. Stephanie is the best!
Christine gave great customer service and was very through in my rental. I recommend this location to everyone.
Stephanie was a very good sell person she help me so much I love her best worker I now
Horrible place to hace your stuff stored , elevator is been out of service nearly 2 months now , staff is not very helpful, the only thing changing often is the raised fees , which you might think is totally help pay the maintenance of the building , but no. Don't do business here.
Got a 5×5 storage unit with them about 4 months ago. First problem is their elevator has been broken for over a month now, so I would have to carry my things down 2 flights of stairs. Second problem...Original rent was $28. New invoice was sent to my email with rent listed as $44! On top of this it is maditory for you to purchase insurance for your unit. The cheapest insurance is $11. Called to ask about rent increase and was told it would also be going up another $12 by the beginning of the month!! That means with insurance included I would now be paying $67 instead of $39!! This seems crazy to me for such a small unit, and the problems with the elevator. I will be moving out by the end of the month to avoid the increases. I will also be letting my friends and family know not to rent units from this place. I have already spoken to uhaul right down the block from this place and they informed me that their rates DO NOT increase! Thanks for nothing public storage!!
Stephanie was a great help on getting us a storage unit we wanted, thank you!
Stephanie saved us on a hot day with helping us find a unit on main floor while the elevator was down ... with a great smile and excited customer service . Thank you again Stephanie
Went to public storage to pay my bill and Ms.Elaine was waiting for me.I told her i would be there @5:55 she said the office closed @6:00.She waiting for me.She is a very nice lady and helpful.The bathroom and office is always clean and smelling good.She is wonderful
Wonderful location in Friendly helpful staff!
I went to get a storage to day and ran into Stephanie who not only inspired me but my girlfriend too she was very helpful and professional.
Stephanie and Christine gave awesome service and I am very happy with the great service from them and great location
Great storage. Customer service was great. The two ladies that work there Stephanie and Christine are awesome
Stephanie was good
Love the location, always good experience here. Thank you.
Stephanie was very helpful
Stephenie is excellent customer the best service ever I give her a 100 on customer service
Stephanie and Christine both were great and easy to work with, provided great customer service, love the location
I came in about a week ago and If I could give the manager Stephanie 10 stars I definitely would. She will break down the rental process to where we can understand. I work in customer service and I understand that you really need patiences to deal with certain people and she has it. I came in with my 2 kids age 5 and 3 and they were all over the place. I was going to leave but Stephanie sit the kids in a chair and let them watch some kids movie on her phone and THEY WERE QUITE!!!! I was able to focus and actually get a piece of mine for a few minutes. Thanks stephane. Your alright with me.
I went to store my stuff at public storage. Manager at the office named Stephanie was very helpful and very friendly. I really appreciate her help and would like to appreciate her efforts in showing us the right storage space. She explained in details about the rent, insurance coverage etc etc. If you guys looking for a good place for storage, this will the best place.
Stephanie has giving me and my family great service
Great service with the manager stephanie. Clean location!
Why I have to wait 3 months for a PRICE MATCH? of which I'm still awaiting and been renting with them for 4 years... smh
Had a great quick experience with Crystal. She was very thorough and informative and made sure we had all the info we needed.
Stephanie was very nice and showed me a great deal. I went to another location and it was extremly high. I came here and im finally happy.
Stephanie was very friendly and helpful. Great customer service. We need more people like Stephanie!!
Great service the store clerk was very helpful
This is my first time putting my things in storage and Stephanie really mad me feel comfortable. Great customer service.
Stephanie was great and very helpful. I also see that she is a is a great workers she just cleaned this whole building. Good worker.
Crystal and Stephanie where such a great help, they explained everything throughly and had no problem answering questions awesome customer service.
GREAT SERVICE with the manager Stephanie. She will help you understand the process in storing your things and all of the fees. She always calls me to make my payment because I'm always late. thanks Stephanie.
SERVICE WITH STEPHANIE WAS GREAT. I WILL recommend this location.
Wonderful customer service very nice manager
Stephanie was very helpful and polite. As soon as I called she had a friendly voice and she was very helpful I had all these questions and she answered every one of them in a professional manner I am very pleased with the service and I hope that she gets a promotion soon
I always have a great experience here with the Manager Stephanie. She calls me to remind me about my payment before I get any fees. she also told me the correct way to store my things in the unit and now I have more space. I love this place! If you need storage talk to stephanie.
Stephanie was very helpful and informative. I’m happy with her service.
Prices are going up its crazy
i had a great experience at this location, Stephanie was awesome on finding me the proper unit that fits my needs...
Stephanie was extraordinarily helpful and very kind. She made my Public Storage experience very simple and easy to understand. I had a great time and she was a lot of fun doing boring ass paperwork.
Stephanie was very helpful great customer service.
Stephanie was exceptional! Great employee. Keep her,she need a raise.She deserve it.
Very easy process. Stephanie was nice enough to upgrade my unit since we underestimated how much stuff we really had. Thanks again.
Stephanie was pretty chill, made things real simple and fast, was efficiently helpful, and overall I received a great customer experience
If you looking for a storage place with great customer service and cleanliness stop by and talk to stephanie
Great customer service Stephanie was a great rep. Clean facility.
Terry helped me with my storage excellent customer service all my freinds come here i highly recommend
The customer service with Stephanie was amazing. She made me really feel comfortable with putting my things in storage. This place is great. Thanks Stephanie.
Great experience, great help great time. Very understandable and helpful will be recommending
The manager Stephanie was great and makes sure her customers understand the lease and answers all questions. Great service.
I been storage at public for over one yr now in I thinks it because of this girl that works that name Stephanie get very good service in nice and friendly all the time good job she does thanks posting storage
very friendly and helpful
Stephanie has giving me great service. This is my first time putting my things in storage and i had a good experience.
Stephanie is an excellent employee. She goes beyond to make sure her customers understand their storage lease. I have been a customer here for 2 years now and have not had any problems.
Stephanie was great. She helped me understand a lot while paying my bill. she is really helpfull. thanks
Stephanie has giving me great service and is very attentive. I was surprised on how easy the process was putting my things in storage. She was patient and helpfull. I couldn't have been more pleased.
I had an excellent experience checking in with Stephanie. She answered all of my questions and helped me to find the unit that was right for my move. I felt welcomes and valued as a customer and would gladly recommend this location to others in the chicago land area.
Stephanie was great...I came in to purchase a unit and she broke everything in way I got it...she knows her info...thanks Stephanie... Came in to make a payment and Elaine was there she is amazing... she was is friendly and differently a people person which I LOVE!!! She was helping a customer and made me fill like there was no wait at all
I came to vacate today on July 18, 2017. Elaine was there to assist me. She was very polite with assisted me. She made sure everything went smooth and offered me to come back if and when needed. I recommend this location. It's very clean as well.
I would like to thank the property manager (Elaine) for making my day of vacating the storage unit very pleasant. She was very nice and approachable. If I every need a storage space again I will always keep Public Storage in mind!!!!
I was so satisfied with the service from Elaine and Stephanie. I came to make my payment and I could make my payments online but I rather make my payment in person.
Stephanie was very nice and friendly. She had me in and out in no time.
Elaine was very helpful.
Great service provided by Elaine very kind and there to help you make the best decision An give details thanks .
Elaine & Stephanie, the manager are the best! Elaine gave me a heads-up call regarding an extra charge that even the customer service line representative had overlooked and I avoided it, thanks to her! Keep it up, ladies.. and thanks!!
Terry was very helpful, he helped me out with my storage needs.
Received Great Service from Terry. He was so helpful!
Stephanie provided me with great customer service and was very knowledgeable regarding my question about the safety of this location.
Great customer service here. Stephanie the manager was very helpful in answering all my questions. I've never used a storage place before this is a great place.
Ms. Elaine was the best! She was so knowledgeable and very nice. She made the transition very easy for us.
Stephanie and Elaine were great. I made a reservation with Elaine and she contact me so i came in and they showed me the storage unit and showed me good customer service which i was happy with so i ultimately descided to rent.
Elaine is superb, she's very helpful. Elaine is very polite, she helped me pick the right size storage unit to place my belongings in. I recommend this storage location to all. Overall great customer service!
One elevator for the entire building, temperature controlled
My first time visiting public storage and I was handled with great and service by youre employee Stephanie.
Stephanie gave me great service. Thanks
Stephanie was great and has an amazging customer service skills. She knows everything!!!!
Great place to store stuff, the people that work there can actually give you alot of detail about the place..
I really appreciate Stephanie at this location!! She always called to remind me with the sweetest voice..thanks Stephanie for gr8 customer service!♡!
Stephanie great service
Stephanie was great, she gave me excellent service.
Stephanie was a really amazing lady and super helpful
Stephanie was great and services was good as well.
Stephanie was a great help. I really recommend storing here for self storage
Stephanie Very nice person !!! I have a great customer service thank you !!!!
Stephanie was very friendly great customer service. Great smile informative very refreshing on a Sunday morning.
Good customer service friendly place
I came in to pay my bill and Stephanie was great. She was very knowledgeable on how I can save money and move to a smaller unit since i wasn't using all of the space . That was a good customer service experience.
Stephanie was a so wonderful she was a great help!!!
Jazmine was awesome!!! Great quick, efficient and friendly service! Highly recommended!
Came in made a payment Ms.Elaine was wonderful
Stephanie was great she was very informative and very helpful with everything 🤗
Stephanie was very professional & helpful with explaining everything to me that I asked.
Stephanie give me the most awesome customer service she direct us to our storage space show us around the facilities and ask us was this convenience for us.thanks Stephanie for a awesome customer service u made me feel that my items will be safe here thanks
Associate Stephanie was awesome in customer service,very friendly and helpful!You rock!!
Hello my name us Kesha,and I will like to thank Aaron for the outstanding customer service that he provided for me. Thanks Aaron!!
Elaine was a big help! She was kind and pleasant to work with!
I came in to make payment and Elaine was great. She gave me the best service. Thanks elaine.
A little raggedy and the elevator barely work.
This place is great. Elaine is very helpful and kind. I defenitly recommend it here.
Stephanie and Arron were great. I was having a horrible morning having to put my things in storage but the two employees made me feel very comfortable and explained everything perfect.
This location only have only one platform truck for this location. It makes it very difficult if you are moving in or out and you have to wait for a platform truck. When I moved in they had at least four and now they are down to one. They should replace the platform Trucks and if customer needs to use one they could leave their ID until they return the platform truck.
Elaine took very good care of me. And she help me with everything I needed.
Stephanie and Toni has great customet service.
Good Customer Service. Staff (Aida) Was Very Polite And Was Willing To Give A Run Thru Of The Facility And Our Unit That We Were Pleased To Rent At An Affordable Price, As Well As Letting Us Know Where Exits Were Located In Case Of Emergency. Good Location If Youre Looking To Rent Space. Very Secure.
Your manager Stephanie has given me the best service I've had in a long time. She even showed me how to store my things the right way. I didn't think all of my stuff would fit in a 5x10. I'm glad I was able to save some money.
The manager Stephanie was very cheery and helpful, I would recommend renting a space here for anyone.
ELAINE was awesome with helping me get into my public storage unit. ELAINE shared some of her personal experiences with me. She made sure it was a smooth and easy process to get in and get out of the public storage unit. She is very nice and I would recommend her to anyone that chooses to use this location at public storage.
Stephanie has been great. She's always making sure that I have the things i need to protect my items in storage. I've been using public storage for almost a year now and so far this has been the best service. Thanks Stephanie you've been very nice.
Your company representative Stephanie at 47th Street Self Storage is a very wonderful person then you should give her a raise thank you
Stephanie was great at answering all my questions and concerns. As new customer of public storage I found the entire experience stress free and ver affordable.
Great facility Stephanie (manager) was extremely helpful and courteous!!!!
Stephanie was very helpful and she was nice to my 5 year old. I would recommend anyone to use public storage.
Elaine went above and beyond. Thanks for the great customer service. Nichol
I rented a 5x5 storage space here.The lady Stephanie was extremely nice and helpful!
Elaine has been great. Very nice and patient. Thanks elaine for your support.
Elaine has been very great and patient. We came during the time they were closing and she was helpful and she was willing to help up during that time.
Stephanie had great customer service. She was fast with service and got me the storage that I wanted. Thanks
The manager Stephanie was great.
Stephanie was very polite and was really helpful. And i will be using public storage in the near future. And i do mean NEAR FUTURE!
Stephanie was very professional, helpful and friendly. She explained the process and procedures to help me understand completely. Thanks Stephanie you're alright.
Stephanie has giving me and my husband and i great customer service. She is a great employee.
Stephanie (the storage manager) was truly a delight to be around. She was so helpful, positive and polite. I would recommend her to anyone. Excellent service. Thank you.
Stephanie she is Great with the customers pecialy with people that has personal problems and she give lot help to everybody
Stephanie was AWSOME!! Her Customer Service was AMAZING and I notice she was the same way with every customer. I would recommend anyone to her because of the outstanding friendly service....That's exactly what customer service should be like everywhere you go!
Elaine was so very helpful in getting me all set up with my storage space. Great employee and a pleasure to talk with, thanks! So much Elaine.
First time here and it went great. Stephanie was a great help. Wonderful customer service
This my very first time obtaining storage 4 myself and my experience was very pleasance with the property manager, Stephine. Thank you public storage and ms stephine.
Stephanie was great she answered all of my questions. Storing here was quick and easy
On 3/8/16 Elaine helped me confirm that the unit that I reserved was exactly what I needed. She asked very good questions in order to make sure I had everything I needed for my move. Elaine is by far one of the best customer service people that I've come across in a long time. You can tell that she enjoys her job. Best experience ever!
Stephanie was so wonderful and understanding she is perfect and helping thank you so much for your help dear I recommend people come here staff so friendly and storage so convenient
Stephanie was a great person to speak to, very helpful!!
I am very pleased of the save that Stephen has provided for me. And she are very important to your company as
Stephanie was very helpful and kind and patience
Good service very kind , attended by stephanie
Stephanie was fast courtesy and charming had nice experience
Service was swift and great made us feel welcomed.
Stephanie has been very nice and supportive, cooperative.
Stephanie was awesome! :)
I had the best possible experience. This was my first time putting anything in storage and Elaine at the service desk was helpful and walked me through everything. I am definitely recommending Public Storage to all my family and friends!!
I love Elaine she was so nice and took her time to explain everything to me. She even went outside in the cold with me to make sure i can open the the gate. Next time put on a coat ELAINE LOL.So if you ever go ask for ELAINE she's GREAT.💯💯✔😀
Stephanie B. from Public Storage was a tremendous help in a tough move. We think her customer service skills are totally outstanding. It's a pleasure doing business with your company especially because of Stephanie.
Stephanie was great. Really good Help To Rent A Storage
Stephanie has great customer service. She walked me through the process and she was very knowlegable.
Great customer service Elaine was very kind and friendly to my family and myself always smiling and making us laugh, explaining everything about the storage and monthly payments, she made us feel welcome.Thank you Elaine, we had a great experience overall :-)
Amazing customer service thanks to Stephanie. She went above and beyond to make sure we had everything we needed and everything was done with a smile. Thank you Stepanie!
Stephanie has giving me great customer service. I really recomend storing here.
Ask for stephany she is quik and efficient
Stephanie was very polite and knowledgeable about my situation... Thank public storage...
Property is very clean, storage spaces well kepted. The property manager Stephanie was extremely helpful and friendly. She even had coffee for me ready !!! Now that is customer service. If you need something the girls here really know how to take care of you.
When I called regarding my mothers bill Shelly was very helpful with answering all of my questions and concerns. She asked if I could do a review for her and I said of course
Stephanie was an Amazing Customer Service Representative. She was well informed and got me all I needed at the most cost efficient rate! Thanks Stephanie!!!!
Today I rented out my first storage and I was really satisfied with the customer service i got and tips from Stephanie she is great👌🏽
Stephanie has giving me excellent customer service. Thanks
Stephanie gave me great customer service. I will recommend storing here. Thanks
I was so pleased with the service i recieved today with Stephanie. She was courteous and took her time to explaind the process and procedures. Please ask for stephanie.
Stephanie was very helpful and knowledgeable.. It was a great experience...
Stephanie was a great help showed us around and the first room "She" didnt like and gave us a room to her liking thank you Stephanie
Stephanie is amazing!!! She is so helpful and organized. I love her!!!!!!
Stephanie is awesome! She was so positive and helpful!
Stephanie has giving me great customer service. Thanks
Stephanie was great and I really loved the service. Thanks Stephanie you rock
Elaine was awesome and exceptional customer service!!
Stephanie was very helpful! Great location!
Elaine has been one of the best customer service provider I have encounter. She answered all my questions before I even asked. Very helpful and friendly. Thanks Elaine!
Tia had great customer service she explained everything very well
Ms. Aida was very courteous and helpful. I couldn't have stored at a better place
Thanks tiff!! You're a great manager and we appreciate you! Keep up the great job!! If you need storage come here Tiffany totally will hook you up!!
Thank you Tiffany!! You have always been so nice and helpful to me and my family. You are always super nice to us! Your smile and friendly attitude keeps us coming.
I went to the public storage an Elaine was fabulous she helped me find a unit with no problem she showed me units until I found the right one I gave her a hard time but she did her job . So I will send others too her. Cause she was a great customer service. Thank you Elaine
We love Tiffany!! She is so so nice and helps us with everything we need! Couldn't ask for a better person. Thanks tiff
My mom stores at this facility. This location is very clean and customer service here is great! We love Tiffany! She answers all of our questions (my mom ALWAYS has questions) and helps my mom whenever it is needed. My mom can be a little difficult at times. Tiffany always has patience and is always respectful. She is a pleasure to deal with.
Tifany was very helpful
I came in yesterday to rent a storage and I met Elaine although I gave her a really hard time she was very nice and never changed she has great consumer service!!
I rented a storage space about 6 weeks ago and Tiffany was great! She was helpful and made the whole process go very smoothly. I really like her follow up to see how things were going and if I needed anything else (even though I haven't had time to return her call).
When I rented my storage locker I was greeted by a polite, attentive, and informative woman by the name of Elaine, who took the time to answer all my questions about acquiring a Public Storage Locker and show me around the property.
Tiffany was great!!! My experience was nice and very professional!!!
Wonderful experience getting a storage space here. Elaine was very very helpful and made the whole process fast, simple, and easy. The price is affordable and fair to the room size and access seems very secure. This is my first storage locker and I am glad that not only did the whole process go smoothly, but I know that there are helpful people like Elaine there to help me out!
I visited your store and Tiffany was the one who attended me her service was great.
Maurice was verypolite and knowledgable....and very helpful witth all my questions and concerne.
Tiffany fue cortes y amable.
Darlene is helpful every time I come to pay my bill. The only reason I didn't give 5 stars is because they have went up on my bill twice and I believe Tiffany took my lock off my storage because it wasn't public storage acceptable and I couldn't get to it in time.. Someone stole my LCD TV. I didn't have insurance because I didn't think I needed it but, workers can't always be trusted. .. I wonder who stole my TV and let everything else???????
Get service provided by Tiffany... couldn't ask for better service especially when I was late she stay passed her check out time to insure I was takin care of.
Tiffany was great!
Arrived at unit to a very friendly face and greeting. Tiffany was of great assistance in showing me different units and helping choose the right size. Highly recommended!!!
Tiffany you are awesome .I had to upgrade my unit to a bigger space and Tiffany helped make it happen in seconds ..your awesome thank you for all your help....
Tiffany is the best Customer service Rep ever I LOVE her
Tiffany is great. I Had An Excellent Experience With Public Storage Because Of her. I dealt with her from start to finish and I'm happy with all the wonderful service I received
My visit to Public Storage was great! The property manager, Tiffany, attended me on the spot and was helpful in helping me find the best renting space for my belongings. I've been coming to this Public Storage for years and have not been disappointed once. I highly recommend this Public Storage to anyone.
Darlane have very good customer service and a nice smile very helpful i would recommend this public storage
I arrived to the site after making an online reservation. There was a $1 promo being offered and the price and location sounded good. Upon entry to the office, we were greeted by Tiffany, who was really sweet, personable, honest, and friendly. She went above and beyond to satisfy me and made sure that I understood the rules, payment due date, and unit size compared to my needs. We took a tour and it was pretty warm in the storage area but upon entry to my unit, the temp dropped and was comfortable. My only surprise was the insurance requirement, which was not mentioned in the "total cost to move in" cost. Also, I expected to purchase a lock there but after hearing the $17 price and having recently checked out their competition, I knew that U-Haul was only across the street and had a similar lock with the same specifications for only $10, so I drove there instead of to Kmart, which is where I originally thought to go. Prior to renting the unit, I researched moving supply (boxes, tape, locks, etc.) prices and also found that PS charges double the price of its competition and are a little more expensive than other storage places depending for the larger units, but they always have specials so you can really get units for a great price! And although I had these minor findings, I would still rent from PS over other storage facilities because of the customer service and late gate access (most others have access until 6pm)! I just wish there was a way after office hours to access the carts, since there are times when work schedules won't permit an arrival during normal business hours plus, the access codes and cameras could identify who was present in the event of a theft. Great job!
Tiffany is the best!! She is very helpful & explains thoroughly
It was very nice treat and so convenient for me ,, I was using the space for like 1 year and I had no problems or anything :)
tiffany is very kind and helpful
This place is great!!! all thanks to Tiffany she was a big help :) Its clean, big, and affordable would more then likely come back if needed!! Tiffany sorry its late ^shes awesome ARI says hi
Quick, super awesome, Tiffany is outstanding!!!
tiffany really helped me out :) thanks
Thought I'd resolved a problem with autopay on my credit card on the PS website, but must have missed some important click or another. Darlene quickly determined how to set things right, was welcoming and friendly while getting right to the point: what a great combination! My problem was solved in no time, my day was brightened by her personality, and I only wish everyone I met in a business was as good to work with as she was. By the way, the location is really convenient: not far from I-55 (the Stevenson), with lots of nice little restaurants nearby.
Tiffany helped me out with everything, I advise everyone to come here
I find it very good to store your stuff and very clean place. I find the young lady Darlene Very helpful Everytime I go there. Thank you Darlene. My name is Raul C.
Everytime I come here the receptionist, Tiffany, welcomes me with a big smile. She has been very helpful with me. Im satisfied with the location.
Thats one of the best place for me quit comfortable and private, and one of the best service person and nice in this storage is Tiffany.
Tiffany is the best worker you all have. Please keep here..
Tiffany was amazing at helping me out! Me and my daughter never felt more welcomed to be there. I thought it would be stressful moving out by ourselves back to Chicago (as a single parent) but Public Storage as made it a ton easier! Tiffany helped me find the perfect units to look into and showed me everything that I needed to know and beyond. I was a bit nervous looking into storage places due to past horrible experiences but I now have no doubt in my mind that this will be the perfect choice for me.
Great prices, amazing customer service, cool facilities. Tiffany helped me out so much; this is the best location I've ever been to. I really loved how helpful Tiffany was. She answered all the questions I had.
Great customer service, very helpful. Thanks Tiffany
Great prices, wonderful customer service and BEST OF ALL TIFFANY THE SERVING AGENT. She gives a thorough explanation of the services ie insurance, instruction on company rules and how they are there whenever I need them. True pleasure.
Excellent customer service here she was real nice and helpful thank you darlene @ public storage
Tiffany was a great help she showed me the perfect unit that i needed and i even upsized, and It was the perfect size…Thanks Tiffany and keep up the goooood work young lady!!!!
I was only with public storage for a short time but their service and facilities were great! Tiffany went above and beyond during my move in and out and I totally appreciated her help! If I ever needed storage again I wouldn't hesitate to use Public Storage or this location. Thanks for making my move back to Chicago less stressful :-)
Hello and I hope that all of the managers and employees at Public Storage are doing well and having a great day. My name is Allyson Dale Walton and I have managed to keep a space with Public Storage for about six years. I think that Darlene is a very intelligent and hard worker. Darlene has a very nice personality in my opinion. Tiffany, the very young manager, is doing a good job of watching the facility and keeping my belongings safe. Darlene has been with Public Storage for years because I have seen her a lot since I have been with Public Storage. I have absolutely no complaints about her. I enjoy seeing Darlene when I go to get some things from my storage unit. I really hope that Public Storage can survive this country's weak economy.