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Address

3659 S Ashland Ave
Chicago, IL 60609

Phone

773-920-1940

773-920-1940

800-688-8057

800-688-8057

Property Open

Mon-Fri 6:00 AM - 6:00 PM

Sat-Sun 6:00 AM - 5:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

773-920-1940

773-920-1940

800-688-8057

800-688-8057

Property Open

Mon-Fri 6:00 AM - 6:00 PM

Sat-Sun 6:00 AM - 5:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 44/mo
    Online only price
    2nd Month Free
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 44/mo $58
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 50/mo
    Online only price
    Half Price Sale
    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 50/mo $100
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    10'x20'
    Online only price
    $ 52/mo
    Online only price
    Half Price Sale
    Parking 10'x20'
    • Uncovered parking
    $ 52/mo $104
    Online only price
    Half Price Sale

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    10'x10'
    Online only price
    $ 61/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 61/mo $122
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x12'
    Online only price
    $ 77/mo
    Online only price
    Half Price Sale
    Medium 10'x12'
    • Climate Controlled
    • Upstairs/elevator
    $ 77/mo $154
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x12'
    Online only price
    $ 77/mo
    Online only price
    Half Price Sale
    Medium 10'x12'
    • Climate Controlled
    • Upstairs/elevator
    $ 77/mo $154
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 77/mo
    Online only price
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 77/mo $103
    Online only price
    2 units left!
    Limited availability

    No Obligation

  • Save Impression

    5'x8'
    Online only price
    $ 92/mo
    Online only price
    $1 first month rent
    Small 5'x8'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 92/mo $123
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 99/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 99/mo $198
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x26'
    Online only price
    $ 127/mo
    Online only price
    Half Price Sale
    Large 10'x26'
    • Climate Controlled
    • Upstairs/elevator
    $ 127/mo $254
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 147/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 147/mo $294
    Online only price
    Half Price Sale

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

McKinley Park Storage Units Near Stevenson Expressway

McKinley Park Public Storage is a great place to find a huge selection of cheap self storage in the southwest Chicago area.
Sitting on the east side of Ashland Avenue between Pershing Road and 35th Street, this location is near Interstate 55 and Interstate 90, making it a quick storage stop for customers throughout the area, including Brighton Park, Back of the Yards and Bridgeport.
Less than a mile south from the Ashland Orange Line stop, a storage locker is perfect for commuters heading in and out of the city who need somewhere close by to keep important business or personal items.
A 5x10 storage unit is a great place to keep sports equipment and athletic gear for weekends spent on the courts and fields at nearby McKinley Park.
Less than three miles west from Guaranteed Rate Field, home of the Chicago White Sox, a 10x25 storage unit provides ample storage space for families near Douglas or Bronzeville who are packing up and getting ready for a move across town.
Nearly all of the units at this facility are indoor, climate controlled storage units with access from an interior corridor. This multi-level facility features elevator service to higher floors and there are complimentary moving carts to help with hauling heavy loads.
This facility also offers a selection of ground-floor, outdoor storage units which allow customers to pull up a vehicle and easily load or unload.
There are rental parking spaces for vehicle storage, the rental office sells assorted moving supplies and the property manager lives on site for added peace of mind.
Stop in today and check out the affordable self storage solutions available at the McKinley Park Public Storage.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 708)

February 23, 2024
Google Public Storage Bradley Behmer
Great rates, very cool old building, I believe it was a meat packing facility at one point. Hours of accessibility are extremely lean tho
February 22, 2024
Google Public Storage Paris Shanel
Diamond is extremely knowledgeable, helpful, fast, efficient, showed me & my mother the exact unit we were looking for. Very attentive, great personality. I refer her to my friends as well as this location for public storage. Katrina is also nice as well. Thank you for all your help. I hope this helps you both get raises & higher positions.
February 19, 2024
Google Public Storage rosa leodoro
Diamond was very helpful very nice it was a easy process with her she was sooooooo much help
February 18, 2024
Google Public Storage Kimberly Rivera
The beautiful lady that took care of me on February 18.2024 I wish I could her more than five stars! She is an angel!!!
February 12, 2024
Google Public Storage Deandre Brown
Diamond is always very helpful and will work to resolve any issue that is brought her way. I appreciate the support I’ve gotten since I’ve gotten my unit in September. Thank you for all that you do!
February 12, 2024
Google Public Storage Geo Torres
Diamond At The Front Desk Was Very Nice Helping And Respectful I Do Very Much Recommend This Place
February 12, 2024
Google Public Storage Da Clout God
Great customer service, no issues and great assistance now my go to storage unit definitely recommend for anyone in the area looking for a storage unit with great customer service, this is the go to spot for sure.
February 9, 2024
Google Public Storage J
Katrina at public storage on 36th ashland was great help
February 1, 2024
Google Public Storage Blanca Figueroa
Diamond was so great and helpful! Great personality!!
January 31, 2024
Google Public Storage Elijah King
Katrina was very helpful and helped us get a bigger unit. Diamond assisted my grandmother the night before and delivered great service. Thank you both for taking great care of us.
January 30, 2024
Google Public Storage Michelle Jackson
January 27, 2024
Google Public Storage Randi Verbsky
Diamond at the front desk was very friendly and helpful!
January 23, 2024
Google Public Storage Lanaiya Brooks
Came in today wanting to get a storage for my first time ever and she was very helpful with helping me get started and get my storage!
January 4, 2024
Google Public Storage Danny R Flowers Jr
Diamond & Katrina displayed wonderful customer service and did a great job!
December 28, 2023
Google Public Storage Ricardo Bueno
Exelente persona muy bien servicio gracias senorita diamante
December 25, 2023
Google Public Storage Alicia Wilson
My experience with this location is some what extensive I've been a customer for about a year n a half maybe two years .what I like about this location is its alway and i do mean ALWAY clean (cleanliness is a plus ), the staff I never had a problem with any of them ALWAYS very helpful ALWAYS smiling and most of all they appreciate my business I wanna point out one person thats ALWAYS been such a big help to me in thats Mr.Rafael. . he's very good at what he do and thats ensuring great services for the public ..Thank you :-) for EVERYTHING keep up the EXCELLENT JOB🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾🥰
December 22, 2023
Google Public Storage Luccianno Perry
This facility is clean, organized and maintained very well. Excellent customer service, great energy...Katrina (I believe was her name) made sure I understood the context of the contract and I left feeling like I made the right choice of this location. Will be recommending to all my family and friends. 👍
December 9, 2023
Google Public Storage Don Ignacio
Diamond and Katrina are the best thank you guys for all the professionalism you guys have for customers. Great service ladies
December 4, 2023
Google Public Storage Donald Green
November 27, 2023
Google Public Storage Mari
I needed help and Diamond answered all my questions when I called about a different location. She went above and beyond to call me back to confirm everything went OK. Thanks
November 27, 2023
Google Public Storage Ayesha Andrews
This is THEEE best storage place I’ve had! Each and every time I always luck up and get Diamond behind the desk to help out with any issues that I have. She’s always efficient and goes above and beyond to make sure I’m cool! I don’t do reviews AT ALL so you know she’s great! She’s the example of what great customer service is!!!
November 20, 2023
Google Public Storage Pedro Angel
Diamond and Katrina are super helpful appreciate the wonderful service
November 8, 2023
Google Public Storage Donald Gibbs
I would like to Thank Ms Diamond for being very Helpful to me when I come to my Storage and helping me with the information that I need concerning my Bill and getting me a Cart when I need it and not having to Wait a long time, when I get there and getting it Done the Quick ,so I don't have to be there for along time ,very Good Service. Thank you again, sign Donald Gibbs!!
November 7, 2023
Google Public Storage Lydia Rogers
Just came in to view spaces Diamond was very helpful. Informed me of the entire process from start to finish she was also professional and very patient with me. Thanks so much for all your help I just rented the size that best suites my needs. Need more people of your professionalism
October 29, 2023
Google Public Storage LANDON PERRY
Katrina and Diamond helped me and my family tremendously!!! We were definitely in a huge bind and they made sure we were comfortable and gave us other resources for our situation.
October 16, 2023
Google Public Storage Deloris Harris
Diamond is very helpful and accommodating thanks so much for your hep
October 13, 2023
Google Public Storage John Galloway
October 10, 2023
Google Public Storage Melodi Hoff
Great customer service excellent experience the lady at the desk her name was Katrina and handled all my needs and questions with courtesy
October 9, 2023
Google Public Storage Yeah that’s you
Katrina was very helpful and very nice she did a great job
September 30, 2023
Google Public Storage Chris Brown
Diamond is very very pleasant she is also great with the customers. Katrina is just as nice appreciate the level of professionalism
September 24, 2023
Google Public Storage Taneese Preston
Diamond was very helpful and she does a great job at multitasking☺️☺️☺️
September 15, 2023
Google Public Storage Field Winters
Courteous and professional service provided by Shronda , I was able to see a virtual video of the unit before I rented it and the office is so clean and nice ...
September 15, 2023
Google Public Storage Victor Savage
I would like to thank Ms.Shronda for helping my grandmother her rental. My grandmother came with a smile talking about how good the customer service was plus it was clean on the property!!!
September 7, 2023
Google Public Storage Jared Tabor
Diamond was very polite and was very helpful while multitasking all by herself. I really appreciate her hard work.
August 22, 2023
Google Public Storage Anthony Johnson
Diamond and Lynette are always helpful and thorough when ever i have questions or cone ro make my payment! Thanks for all you
August 16, 2023
Google Public Storage Crystal Blake
Came in to this location to make a payment. Diamond was very helpful! Helped me greatly and she even helped me download the app and showed me how to access the functions thank you so much beautiful soul!
August 11, 2023
Google Public Storage Bernard Taylor
Attendant was personable and pleasant providing information.
August 9, 2023
Google Public Storage Dymond M
Diamond was very friendly had great customer service she was fast thorough and explained everything well. Thanks so much for helping me rent my unit
August 5, 2023
Google Public Storage S J
Diamond has great customer service And she is very helpful, she goes above and beyond her job.
August 5, 2023
Google Public Storage Humble Fitness
Diamond has been wonderful. She was patient with our family and helped us with all the issues we had during our move. Will defend you renew our lease because of her!
July 30, 2023
Google Public Storage ernesto mendoza
Diamond has gave the best customer service
July 30, 2023
Google Public Storage Jonathan Mendoza
Recommend asking for diamond she's a very helpful person helped me out 10/10 experience
July 28, 2023
Google Public Storage Elayne pallist
Everything was fine until I left. I moved out on 4 June and was informed that I would need to pay for the entire month, regardless of when I actually left. I asked that the cost of rent be prorated since I was leaving only four days from the beginning of the month and knew that they would be able to easily rent the space again. I cleaned out everything in my space on that Sunday and remove my lock. The desk, clerk told me that she’d be leaving early that day, and would talk to the manager about the following day. Since it was a Sunday, I was called on Monday morning and the manager informed me that I owed for the entire month. I later received a bill stating that my move out date was not that Sunday, but on the 5th (a lie) and that I owed for the entire month. This makes very little sense to me, and it was not explained upfront.
July 11, 2023
Google Public Storage JUDAH FROM THE 12TRIBES
I am satisfied with getting a new space at this public storage location thank you Diamond for your assistance keep up the great work
June 22, 2023
Google Public Storage Fredrina Thompson
June 9, 2023
Google Public Storage Sandra Redding
Diamond is the best! She’s so courteous, professional and just an absolute sweetheart. She represents Public Storage very well.
June 6, 2023
Google Public Storage HMG Ebone
Came in to rent a unit Diamond was very helpful! She was extremely thorough in exposing the entire process! Great professionalism
June 5, 2023
Google Public Storage Chuvoe
Came in to rent a unit. lynette and diamond were extremely helpful thanks so much
June 2, 2023
Google Public Storage Willie Washington
Came in to rent Diamond iaverh helpful she helped me the entire way through very knowledgeable and well explained thanks so much for your professionalism
May 28, 2023
Google Public Storage Steven Labalme
Diamond and Lynette were both incredibly helpful during our move-in. This is my third time renting a short-term storage unit here, and it has been a great experience every time. Super secure, very straight forward, no nonsense.
May 24, 2023
Google Public Storage EL MEMO RODRIGUEZ
I rented today with lynette she the best at what she do 5 star.
May 22, 2023
Google Public Storage Michael Nevels
Diamond and Lynette ate super professional and helpful they made the process quick and easy. They were very thorough thanks so much appreciate all the help
May 16, 2023
Google Public Storage nelcjon ash
Diamond and Lynette are very helpful. They laughed and are very personable. This location is far from my home but the experience these ladies give makes it worth it. I even forgot my unit number after hours and called and they answered and said I knew it was you. Very professional and great attitudes 👍
May 15, 2023
Google Public Storage Converse Therapy
Diamond and Lynette were very helpful in renting the right size special very professional and informative. Thanks ladies
May 11, 2023
Google Public Storage Khong Lamvichit
Came in to rent a unit with Diamond and Lynette this morning they were absolutely amazing great customer service day and short prices and the explained the renting process from start to finish thanks ladies
May 7, 2023
Google Public Storage Manuel Robles
Beautiful, caring staff.
May 6, 2023
Google Public Storage Paulina Aguilar
This was my first time renting , I thought the process would be difficult , However Diamond made my experience easy and fast . Diamond was very respectful. Customer service definitely was a 10/10. I applaud diamond for keeping it professional and for having a great attitude and good vibes overall . I 100% recommend going to Public Storage and asking for Diamond's help she’s awesome!
May 6, 2023
Google Public Storage Grace Mace
Just got me a nice car storage Nice price for the city even though it's outside...I still like it... the lady At this location Ms Diamond..made it so easy and fast... and explained everything nice 👍 public sti
May 5, 2023
Google Public Storage charles Mitchell
The managers at this property all very helpful and knowledgeable Diamond and Lynette absolutely rock!! Thanks for helping me transfer to a larger space
May 5, 2023
Google Public Storage Rhonda Mcgee
April 23, 2023
Google Public Storage Lucas Trahan
Lynette was wonderful! She was so helpful, and quick to show me the units! Made the process super smooth.
April 20, 2023
Google Public Storage Whitney F
I didn’t know you can bring your kids to work was children at desk in lobby couldn’t get no help from the 2 girls they didn’t want to help only suggested I figure it out honestly I requested a manager they laughed and continued to ignore me I’m seeking other storage after this month who hired these peoples then the younger lady smelled like nothing but weed and looked high ….
April 20, 2023
Google Public Storage Demetrius Lambert
I always come to this location to make payment each month. The manager Diamond is always helpful and is very welcoming. Keep it up
April 20, 2023
Google Public Storage Kyara M Lee
Diamond is amazing! Very polite, informative, and welcoming. She is the go to person for this location!
April 20, 2023
Google Public Storage Margaret Lee
That diamond is great! Talked to her a few times to get information. Always kind and helps me out. She knew what she was talking about. She needs a raise!
April 18, 2023
Google Public Storage Nicholas
The property manager Diamond has been assisting me with a unique situation, and she has been extremely helpful. The move in process was seamless and the facility is very secure. If you need any storage near downtown Chicago, come here! Thanks Diamond!
April 14, 2023
Public Storage Oscar Rodriguez
What time can I access?
April 14, 2023
Google Public Storage Ladeja Boyd
Diamond Was Very Nice Help Me Out The Right Way And Went Over Everything With Me ! great Job
April 12, 2023
Google Public Storage James Bennett
April 12, 2023
Google Public Storage GME Chicago
Lynette was very helpful
April 11, 2023
Google Public Storage Joseph Kelly
Came in to rent a unit! Diamond and Lynette are the best so informative and thorough in explains the process. Thanks for making my move in process smooth and easy ladies would highly recommend
April 10, 2023
Google Public Storage Ari S
Diamond and Ms.Lynette are always amazing and helpful when my family and I are loving things into and the storage facility. The office always smells nice and is clean!
April 10, 2023
Google Public Storage Patrick Mennis
Came in to rent unit Diamond and Lynette are awesome I really appreciate how thorough they were during the entire process thanks ladis
April 9, 2023
Google Public Storage Lulú Martínez Valdes
This is my first time using Public Storage and it was a smooth move-in day all thanks to Lynette. She was very friendly and helped guide me to my storage space and provided helpful information on building hours.
April 8, 2023
Google Public Storage Larry Lake
Safe, clean, coded access. Elevator recently fixed so no more noisy descents! No operative rest room on site.
April 7, 2023
Google Public Storage torrence williams
Diamond and Lynette are very helpful, but please call me back because I have some concerns that need to shared with you. Thanks for your help over the past 2 days. Call me please. Thanks.
April 6, 2023
Google Public Storage Marilyn Mack
Diamond was fantastic, knowledgeable, and very helpful! Would recommend anytime!!
April 6, 2023
Google Public Storage Marilyn Holliday
Great customer service from Diamond!!!!
April 5, 2023
Google Public Storage Audrey Morton
Diamond is such a wonderful employee she made me feel so comfortable and she help me out alot she has a wonderful attitude way to go Diamond
April 4, 2023
Google Public Storage Adolfo Rivera
Diamond and Lynette thank you so much for helping my father-in-law with getting his unit. You are awesome.
April 3, 2023
Google Public Storage Marisol Pacheco
Love the friendly atmosphere and great service from the ladies
March 29, 2023
Google Public Storage Danielle Blevins
I just had an amazing interaction with a beautiful lady named Diamond. She went above and beyond for me. Thank you so much Mrs. Diamond and I will see you soon.
March 24, 2023
Google Public Storage Delpino
Lynette was super professional in her explanation of services that I was being provided. Her sweet personality and energy is infectious. I’m very happy that I got introduced to •Public Storage by way of how she represents herself and the company! •5-Stars!
March 18, 2023
Google Public Storage Jennifer Crowder
The young lady Diamond, gave me excellent customer service, explained everything thoroughly, great smile, and a survivor as l. There are still good people in this world, and she's one of them. Thanks Diamond for everything. May God bless and keep you.
March 16, 2023
Google Public Storage Areli Salazar
Came in with my friend helped her move items into her unit Diamond and Lynette are totally awesome thanks so much for all you guys help!!!
March 10, 2023
Google Public Storage Re'Niyah Campbell
Manager Diamond has such a wonderful personality, she is always so helpful and patient with me. It's always a pleasure to work with her, even when she is busy she always has time for her customers. It's very rare now-a-days to come across such great customer service.... keep up the good work ,
March 3, 2023
Google Public Storage Eddie Brown
Diamond and Lynette are always very helpful I really appreciate them being so kind and well mannered appreciate all you guys help!
February 27, 2023
Google Public Storage Maria Balderos
Diamond was very professional and nice. She has excellent customer service skills. Thanks for everything.
February 25, 2023
Google Public Storage Jose Nadal
Diamond has the Best customer service
February 24, 2023
Google Public Storage Leslie C
Lynette and Diamond were very helpful and nice! Definitely recommend this place!
February 23, 2023
Google Public Storage Vetra Johnson
Lynette was an amazing help when it came down to getting everything Together. Amazing personality and bubble energy. Thank you again 😁
February 16, 2023
Google Public Storage Jacqueline Nicholson
Lynette was super helpful and knowledgeable! I’m glad she was working that day because she made my day so much easier! She’s very knowledgeable and efficient! Thanks again for helping me get a unit quickly!
February 13, 2023
Google Public Storage April Michelles
Lynette was such a pleasure to work with but she didn't give us none of that lasagna--😂
February 11, 2023
Google Public Storage Devin Williams
The Staff, Diamond & Lynette provided excellent service including humor, jokes and laughter!!!
February 2, 2023
Google Public Storage Money Cash
The manager Diamond is always so please at and good spirited. She is a great multi tasker always happy and helpful when I come the the facility
February 1, 2023
Google Public Storage Thomas Wilson
Came in to rent unit Diamond and Lynette was very helpful appreciate their helpful service and they were understanding even though I made it late
January 28, 2023
Google Public Storage Victor Martinez
Diamond was great with assisting me in downsizing thank you so much!
January 28, 2023
Google Public Storage Sound Master
Came in to rent unit Diamond helped find the right unit to fit my needs. She has a great personality and is very professional thank you again
January 27, 2023
Google Public Storage Dominicia Collins
Lynette was very helpful and was very professional. She helped me pick the storage that beat suits my needs.
January 26, 2023
Google Public Storage Noob Squad and Pro Squad
I was going through a tough time and had to get a storage that night. Lynette was such a big help! She even listens to my problems and was a shoulder to cry on! She has no idea how much that meant to me! I highly recommend this place
January 25, 2023
Google Public Storage Alicia Williams
Diamond and Lynette are awesome they rock their customer service skills thanks for all you guys help. Would recommend this facility
January 21, 2023
Google Public Storage Luchez Majors
Tatyana and diamond service was top tier
January 16, 2023
Google Public Storage Speedy Taxes
Lynette had the best customer service than I have received in along. Great overall experience she got everything done in a timely fashion with a wonderful attitude thanks Lynette
January 11, 2023
Google Public Storage Trayshon Traywick
Came in to rent unit Diamond and Tatyana were very helpful thanks so much
January 6, 2023
Google Public Storage Antonio King
Came in to view my unit. Diamond and Lynette were very helpful and friendly.. I had a nice experience thanks so much
January 4, 2023
Google Public Storage Jewel McBride
I always come in to pay on me and my husband's accounts Diamond and Lynette are always helpful, professional and have great attitudes thanks so much
January 4, 2023
Google Public Storage Mina Lopez
Diamond helped out so much & make clear expectations
January 3, 2023
Google Public Storage Leo Gonzalez
This was my first time using a storage place and with new things I get anxiety for not knowing what to do or expect. Lynette and Diamond made that anxiety go away. They were so nice and will answer any of your questions and explain everything. They are really top notch with customer service. I’m glad I came to this storage area. You won’t regret it. Just small advice, for your fabric furniture definitely bring some covers to cover them. Since it is a warehouse there’s dust and debris that fall from other floors. Also make sure to download the app to make opening the doors easy. Especially the car/truck gate.
December 31, 2022
Google Public Storage Christopher Robinson
Came in to rent a unit Diamond and Lynette were friendly and helpful I really appreciate them being patient with me as well. Thank you ladies
December 29, 2022
Google Public Storage Zandra Robinson
Diamond was very professional friendly and fast paced@ great at multi tasking. she was super informative and patient with me. Thank you Diamond
December 27, 2022
Google Public Storage Veronica Arce
Lynette was awesome!!!! Thanks for all the help, great customer service
December 23, 2022
Google Public Storage Jose Rodriguez
December 20, 2022
Google Public Storage Lisa K
The facility is comparable with other places. My review is more employee based...I'm a new renter and having never rented a unit ever before, had no idea what I was doing. Diamond was EXTREMELY informative and walked me through everything. Yesterday I stopped by to drop some things off and I ended up throwing my keys in the dumpster as well 🤦🏻‍♀️ Diamond went ABOVE AND BEYOND to help me get my keys back. She's an asset to the team and has made this whole process seamless. Thank you diamond for being you!
December 18, 2022
Google Public Storage luis tapia
Came in go rent unit Diamond was very helpful and professional
December 18, 2022
Google Public Storage Megellan Fitzgerald
Diamond is always very helpful. She is the best appreciate her great customer service!!
December 15, 2022
Google Public Storage Kevin Williams
Came in to rent unit diamond and lynette were awesome and very professional thank you
December 11, 2022
Google Public Storage wisdom knowledge
I came to rent a space a little bit before store opened Diamond was nice friendly and fast with assisting me this earlier in the morning thank you
December 10, 2022
Google Public Storage tamar lewis
Lynette has great customer service skill
December 9, 2022
Google Public Storage Alfredo Garcia
came in to rent unit, Lynette & Diamond. they were very professional & have a great customer! keep it up
December 8, 2022
Google Public Storage CARLA ALLEN
THE PEOPLE ARE HELPFUL WHEN YOU NEED THEM.
December 8, 2022
Google Public Storage Adrian Delamora
Excellent customer service by Diamond.
December 6, 2022
Google Public Storage Harleen Mann
Public storage on S Ashland, did wonderful job, especially Ms Diamond and Lynette were so helpful throughout the renting process and answering all my concerns. I highly recommend this public storage on S Ashland. Talk to Diamond and Lynette, they do excellent job.
December 6, 2022
Google Public Storage Israel Popoca
December 4, 2022
Google Public Storage Jasmyne Rudan
Diamond is very helpful! I always look forward to seeing her when I visit my storage. She’s a joy!
December 4, 2022
Google Public Storage Dora Avery
I came in and rented unit Diamond was very polite and well mannered great personality and wonderful customer service!
December 2, 2022
Google Public Storage joann newton1
I came in with a res to rent a space Lynette and Diamond very helpful and did a great job accommodating my needs! Thanks so much would likely recommend to my people. Thank you both
December 1, 2022
Google Public Storage Connie Hernandez
Diamond and Lynette were very helpful in renting unit. I came this morning it was super busy with customers in office, but they were very professional and I wasn't waiting long love their customer service! Keep it up ladies
November 14, 2022
Google Public Storage Alex Arvesen
Great experience from Betty, Diamond and Lynette. They were fantastic and helped so much with my storage needs, would highly recommend them.
November 12, 2022
Google Public Storage Brian Saez
Came to rent unit, MANAGER Diamond has Great service, well accommodating, friendly environment.
November 3, 2022
Google Public Storage Charise Flowers
October 29, 2022
Google Public Storage tiffany sharber
I’ve been storing for a while. Diamond is awesome she has great customer service & Laquitha is just as great! They have great personalities and outstanding customer service! Thanks for everything you guys have done! That being said I think upper management has a lack of work to do on this place. I’ve store my things here for four years. I got them out and there’s rat droppings all over everything. Pretty sure I’m going to have to throw half of my things away. I’m told that this has been a problem that was brought up to district manager a number of times and he never addressed it. Diamond and Laquitha are amazing now we just have to get upper management to care about the condition of its facility and its customers the same way they do.
October 28, 2022
Google Public Storage karysanti
Diamond and Laquita are super friendly and have great service! Keep it up!
October 26, 2022
Google Public Storage Maria Sotelo
Lynette was great help to us in finding a unit today thanks a lot
October 24, 2022
Google Public Storage Robert powell
Came in to rent a parking space and Diamond and Betty were very helpful with assisting me. I feel like my vehicle will be safe and secured. Would recommend to his location
October 20, 2022
Google Public Storage Mario Townsend
She was very helpful and nice..
October 18, 2022
Google Public Storage Marlon Mosley
Thanks Laquitha!!! I appreciate your kindness and professionalism!
October 14, 2022
Google Public Storage David Vaughns
Diamond was FANTASTIC and well versed in knowledge about all aspects of the unit. Very helpful!
October 14, 2022
Google Public Storage O.D OVER DOSE
Walked in to public storage to rent a unit. The manager Diamond was very helpful professional. And had great energy! She gave me great service keep it up
October 13, 2022
Google Public Storage JAMES
I just rented a space Diamond and Laquitha was so helpful and I was in and out with no problems. Very great customer service
October 4, 2022
Google Public Storage Michail Jankow
If You try to go there with a semi and 53 foot trailer , You should be very skilled and good.I
September 25, 2022
Google Public Storage JOE PAYNE
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September 22, 2022
Google Public Storage nicole burgest
I rented a storage unit today DIAMOND made this process so easy. She was extremely pleasant, answer all my questions. I truly appreciate her…
September 16, 2022
Google Public Storage Ruben Rodriguez
Came in to rent a unit, the PM Diamond was very helpful, warming and super professional while assisting me to rent perfect space.
September 5, 2022
Google Public Storage Erica Hernandez
Excellent service
August 24, 2022
Google Public Storage Merdene Washington
Laquitha was very patient with while renting a parking space. She was so busy but so professional. Very great customer service
August 21, 2022
Google Public Storage Michel Harris
I love the customer service and she was so helpful #Diamond
August 18, 2022
Google Public Storage Darryl Mcclain
i came in to reserve a parking space for tomorrow and Laquitha was so patient and helped me alot. this has been a stressful time. Thanks so much Laquitha see you tomorrow
August 18, 2022
Google Public Storage Bennie Kindred
Laquitha was very helpful I wanted a space in Chicago but customer service put me somewhere in New York, but she got me together.
August 16, 2022
Google Public Storage Leonteen Dover
Laquitha was so helpful today, I came to rent a space all my questions were answered and I'm very pleased
August 11, 2022
Google Public Storage Edward Walker
Diamond was very friendly thorough and made me feel welcome. Great customer sevice!
August 9, 2022
Google Public Storage Johnny Carr
Very good customer service! Diamond was great with assisting me with renting a parking space. Love the great service she made me feel a warm welcome. Keep it up
August 8, 2022
Google Public Storage Diane Ricks
Came into this location to rent a unit. Diamond was very professional and she was extremely helpful thorough when explaining access hours, and informing me of the rental process
August 5, 2022
Google Public Storage Lina Luna
Came in to rent space. Diamond was very professional anD informative. Great customer service keep it up!
July 31, 2022
Google Public Storage Rakehell Cahden
Diamond was Amazing
July 29, 2022
Google Public Storage Diane Perez
I came in with my sister Sophia to rent Diamond was very helpful and professional and informative
July 29, 2022
Google Public Storage gloria Bannister
Went in to ps on behalf of my granddaughter and myself. I’m a old woman, I really appreciate another sista helping out a old woman on a fixed income. We have multiple spaces at this location and the young lady Diamond was phenomenal! Great customer service informative and professional I love her energy! She is helping us downsize to save money! Appreciate all of your help!
July 28, 2022
Google Public Storage Derek Carter
I came in and Laquitha was dealing with a difficult customer and was very patient. And very helpful while I was renting a storage space
July 16, 2022
Google Public Storage Waifung Cheung
Today is my move-in date, and everything went smoothly. Diamond was very friendly and patient in helping.
July 15, 2022
Google Public Storage Carla Smith
Diamond was very helpful in assisting me with renting a unit. She was very through explaining all the details and access hours. Great customer service keep it up would definitely recommend this facility
July 7, 2022
Google Public Storage Michelle Lewis
Had a reservation came in viewed unit the manager Diamond was very helpful and informative friendly spirit. Great info and help with renting the perfect space. Great work keep it up!!
July 7, 2022
Google Public Storage Harry Owens
Diamond was very helpful and went above and beyond to explain and make sure I was comfortable and understood everything! Great experience
July 3, 2022
Google Public Storage Max Graham
Diamond is the most proficient and thorough storage manager I have ever encountered. Wow. Thanks again friend
June 24, 2022
Google Public Storage Debbie Sandoval
June 19, 2022
Google Public Storage Crystal “Crystal”
Great customer service very patient helpful have not had a problem since I believe I've had the storage unit for the past 6 months and so far so good I recommend this to anybody
June 18, 2022
Google Public Storage Theophilus Carthans
I had a very nice experience when I visited the storage place on Ashland diamond was very helpful and patient she answered all my questions and the store was very clean
June 17, 2022
Google Public Storage brandon murray
Came in with my sis to rent unit property manager diamond was super professional and helpful. Love the spirit she has she is also very thorough keep it up great customer service skills
June 16, 2022
Google Public Storage Jorge Hidalgo
i came to rent unit 2021and Laquitha was so nice and helpful she answered all my questions thank you
June 16, 2022
Google Public Storage Gabriel Cho
Laquita was very good customer service was very patient and helped us alot
June 16, 2022
Google Public Storage Daniel T
Laquitha was very helpful and was very professional and welcoming throughout the whole process.
June 10, 2022
Google Public Storage Eddie Harvey
Came In to view and rent a space with Diamond,super accommodating & professional! Diamond & Laquitha were helpful each time I came to the property! Keep that good energy and customer service stores
May 24, 2022
Google Public Storage AK FE
Diamond was very helpful and professional. She explained all my options and scheduled time to follow-up with me to ensure my needs were met. Great customer service!
May 18, 2022
Google Public Storage 새벽4시제육볶는마루쉐
May 18, 2022
Google Public Storage Diamond Briana
Omg Where do I begin the Property Manager Diamond is The best she has great customer service she also calls to make sure that emails were delivered correctly I would definitely recommend this location Also me and her have the Same Name which is another Great thing about her..Keep up the Great work Diamond it does not go unseen Periodtt
May 14, 2022
Google Public Storage Wayne Madden
Diamond worked very hard to get us a unit that met our needs after the initial unit was not the right size. We appreciate her extra effort and we are. Wry pleased with the unit we eventually got. She even got us the unit for the same promotional offer. Thank you Diamond!
May 2, 2022
Google Public Storage Rebecca Engelmann
Fantastic customer service. The property manager Diamond was very helpful. She contacted me immediately after I reserved a unit online and set up a appointment for me to come in to view the building the same day. She explained everything thoroughly and even swept the small amount of dust in the unit right away. The building is quite large with lots of security measures and reasonable pricing.
May 1, 2022
Google Public Storage Vanetta Williams
April 25, 2022
Google Public Storage Demetrius Harris
This place is absolutely amazing the Manager on-site Diamond is simply amazing she made me feel very welcome I would recommend everyone to please do business with this location and ask for her she is awesome
April 11, 2022
Google Public Storage Desirey Chavez
Diamond has the best customer service. She explained everything to me very well.
April 9, 2022
Google Public Storage Shawn Spence
Diamond was very understanding and patient with me seeing that it was my first time renting. I'm thankful for that and I appreciate her for making sure I fully understood everything
April 5, 2022
Google Public Storage Jashay Pikes
Great customer service skills very nice and fast I love this place chase is a great worker GREAT JOB !!!! I’ll be back
April 4, 2022
Google Public Storage Lillady87 Williamson
Just rented a unit at this facility! The young lady Diamond was super helpful, she is patient very informative and has a great personality! She is good at multitasking and being on top of everything. Keep up great work!!
April 1, 2022
Google Public Storage Jason Browne
Marquion and Diamond were super helpful everytime I come in. Whether it's Jamaica payment or get something out of my unit they're always very kind and attentive
March 30, 2022
Google Public Storage Anthony Mccormick
Diamond was great she was funny and informative her service was beautiful.
March 20, 2022
Google Public Storage Pamela Woods
Came in Diamond was very helpful and profession she didnt mind taking 10 mins out of her busy day to assist me. I love her good attitude and enerhy. Keep up the great customer service
January 13, 2022
Google Public Storage Diana Kimble
Diamond was kind and patient as I have speech problem. She understood me very well & didn’t ask me to repeat myself. She took her time explaining step by step everything that I needed to know about renting a storage unit. She walked me to through the building to see if the unit I wanted was the correct size. Thank you Diamond
November 24, 2021
Google Public Storage MACHELL HALL
Terrible I am very angry my storage in the basement and elevator broke again for the 4th time I'm going to be done with this facility 🤬🤬🤬🤬
November 24, 2021
Google Public Storage Maya Blackwell
This location is quiet and clean. Its staff was very helpful in making sure we had the information we needed in order to make an informed decision. Mary, in particular, was warm, thoughtful, and patient. We appreciate her assistance, especially because it was a busy day.
November 23, 2021
Google Public Storage Rebel Francesco
Ms Mary was the agent that helps me through everything I need. She's the best at her position. She was very patient with me and that speaks volume about her character. I highly recommend her for any future storage needs.
November 13, 2021
Google Public Storage Sydney Holstad
The employees are so helpful and nice! If you need help with anything, they will come help you personally.
October 19, 2021
Google Public Storage Cassandra310 Smith
Great customer service with customer care rep Yvette!! Made my stress free situation smooth & easy… thank you so much Yvette!!!
October 19, 2021
Google Public Storage Rosita Serrano
I highly recommend this facility. Great customer service and very clean and easy to make your reservation online. the prices are very affordable. But the best part about moving my parents things into the facility was meeting Ms. Mary Doris, she is the most sweet and welcoming person this facility could have as an employee, she was very welcoming towards my parents after they moved to Chicago from out of state and very friendly. Thank you for everything and keep up the good work. will definitely be telling my friends and family about this facility when in need of some extra storage.
October 18, 2021
Google Public Storage Charlene Williams
October 5, 2021
Google Public Storage Darrion White
Yvette was great with handling our storage unit. Definitely will recommend her
October 1, 2021
Google Public Storage Marva Jarrett
Ms Mary b is awesome. She treated me like family. Thank you for your assistance. My family truly appreciated your kindness.
September 29, 2021
Google Public Storage Charles Milner
Placed a unit on hold online and Mary took excellent care of me with processing the paperwork and going thru the procedures of accessing my storage unit. Top notch customer service and I reccomend this location to those looking for a storage unit with reliable and prompt staff.
September 27, 2021
Google Public Storage Jay Elder
September 23, 2021
Google Public Storage Nayeli Garcia
Maria helped me incredibly!!! She is the best!! She was very kind and nice! She even helped me when she was supposed to be in lunch break <3 I will definitely recommend this location to my friends and family!
September 9, 2021
Google Public Storage KG Smokez
September 4, 2021
Public Storage Rochelle Lopez
Thanks Latosha! Was very helpful and patient. I was able to get what I needed.
September 4, 2021
Google Public Storage Rochelle Lopez
Thanks Latosha! Was helpful and patient. I got what I needed.
September 3, 2021
Google Public Storage Ricky Foster
Yvette was so nice really great love public storage will stay a long time. The best
September 1, 2021
Google Public Storage charles goodman
August 22, 2021
Google Public Storage Puffdaddy1. Shanda
Stephanie had been wonderful i wish i can give her 10 stars. Great service overall.
August 18, 2021
Google Public Storage Kenneth Purscell
If you have an interior unit, be sure to bring your breadcrumbs. (I kept turning the wrong way. 😆)
August 6, 2021
Google Public Storage Jessica Meller
Quick, efficient, fast service Yvette & Mary were awesome!!!
August 6, 2021
Google Public Storage Jeffree gonzalez
YVETTE! OMG. THE PROFESSIONALISM. THE QUALITY OF SERVICE.
August 6, 2021
Google Public Storage Tanner Mattingly
Yvette and Mary are phenomenal i have never had better service. Love this place and will definitely promote this place everywhere!
August 3, 2021
Google Public Storage Kenneth Carter
Yvette was very helpful and I thank her customer services.
August 3, 2021
Google Public Storage Felix Miranda
Yvette was awesome she has amazing customer service. I highly recommend this public storage on ashland. Prices are very competitive.
June 3, 2021
Google Public Storage Kendra Paino
I had the most amazing experience with Sharniece just purchasing BOXES! she was so helpful in getting me deals on boxes and helping realize packing supplies I needed for my big move. Than you again sweetheart it was a pleasure.
May 24, 2021
Google Public Storage Beth Morris
May 18, 2021
Google Public Storage Rizeker
The staff is really nice, I haven't met someone who I disliked yet haha
May 17, 2021
Google Public Storage Kenneth Scott
Nice staffing and clean
May 9, 2021
Google Public Storage K Kne
5 stars to Rakim ..... Very helpful in solving what I thought was going to be a disaster. THANKS A MILLION
May 2, 2021
Google Public Storage alfonso acevedo
Rakim was very helpful I recommend him to all who need storage assistance...very good guy
April 30, 2021
Google Public Storage DANIEL RODRIGUEZ
April 28, 2021
Google Public Storage Jennifer Needlz
Very well mannered Mr. Rakim was. In addition to assisting us he also gave us our reservation we missed Thanks again your Super Awesome
April 27, 2021
Google Public Storage Ruben Solis
Rakim best customer service guy ever.
March 31, 2021
Google Public Storage Luke Petro
I never knew how important customer service would be at self-service storage facility. I lost my key and can't get in the unit. I called the office and asked what the procedure was for getting a new lock. The rep says, "you'll have to come in and fill out a form and wait for the district manager to come and cut the lock" I asked him how long that would take and he said, "the district manager comes twice a month but he doesn't have specific days he comes." I've now attempted to go to the property twice to fill out the form and the office is locked and there are no employees to be found-- in the middle of the day. Obviously I wouldn't be in this position if I hadn't misplaced my key---but jeez--it would be nice if someone was available to help their customers. I just want my stuff at this point and I'll try another company
March 22, 2021
Google Public Storage Carla Smith
February 28, 2021
Google Public Storage N Cintora
January 28, 2021
Google Public Storage Kendra Allen
I came in trying to protect some items that I planned on moving and Rakim was absolutely amazing with helping me and suggesting what was best for my moving needs.
January 24, 2021
Google Public Storage Shon Bee
Rakeem was very helpful. He provide great support and service during my visit.
January 18, 2021
Google Public Storage Megan Fedie
Sharniece was so helpful today with assisting me on what I should buy for my BIG move I really appreciate her patience and her advice on items that were good for my move Thank so much.!
December 20, 2020
Google Public Storage Allan G
December 4, 2020
Google Public Storage Heidi Hatter
November 28, 2020
Google Public Storage Collene Hughes
Tatyana and Sharniece were amazing!!! They were not only professional but very understanding. Amazing customer service , thank you for all your help🙂
November 25, 2020
Google Public Storage Kylie K.
Staffs are friendly and reliable! Lost my keys and hope they would be able to cut the locks the day after Thanksgiving and they actually did it way earlier than I expected!! They listen to what you want! Amazing!!
November 16, 2020
Google Public Storage max berniker
Rakim was awesome and friendly. He quickly helped me upgrade to a larger unit, for only $10 more dollars! Then showed me around and explained how to use the facility. Excellent experience overall.
November 11, 2020
Google Public Storage Robert Longiii
12/15/15 started @ $150.00 10/30/20 $270.00. Walk away today could be $1,000.00 to have them to empty unit?!*#×&% wife spoke to someone that said no cost? Is this a case of fork tung syndrome or could she be old and febal or early on set of dementia with a side of covid-19? Help me out people 🤪
October 30, 2020
Google Public Storage Kol Rath
Public Storage is a zero star company. If you rent here, don't expect any customer service. Upon move-in I was charged for a lock that I did not purchase. Every time I call to request a refund they tell me only the property manager can issue a refund. Despite multiple calls and voicemails, the manager has never answered or returned a call. On top of that, they increased my rate 25% four months after I signed my lease.
October 20, 2020
Google Public Storage michael shenault
Rakim and Rick were a great help Thanks guys
October 16, 2020
Google Public Storage larry harris
I purchased my unit a few weeks ago, however I never actually moved in. Since then, I have received multiple due diligence calls from the staff. Sharniece also properly refunded me for an error charge that I received as well. Thanks for the help Rakim and Sharniece.
October 15, 2020
Google Public Storage Jeff Wilson
Rakim and shanice was great when I came and paid my mother bill, shanice was good sales man she almost got me to buy the whole store ... the building is in excellent an clean, I recommend any body who need storage come see these two
September 28, 2020
Google Public Storage Albert Vandemmeltraadt
Excellent Excellent Excellent Is all I have to say. The manger sharniece is truly magnificent.
September 19, 2020
Google Public Storage Derrick Powell
sharniece at 3659 s ashland rendered excellent service and was extremely polite..
September 19, 2020
Google Public Storage Radhika Raman
Sharniece did a fabulous job guiding me through the rental process. Thank you!!
September 17, 2020
Google Public Storage Terrell Anderson (Rello Lovett)
September 1, 2020
Google Public Storage Ella Carter
It was my first time ever renting a storage unit and Rickey was just a delight. Not only was he patient in helping me, but was also thorough in making sure I had a clear understanding!
August 25, 2020
Google Public Storage Alexis Lopez
Sharniece was so patient and helpful when it came to choosing a storage locker that would fit my needs. She took the time to answer all my questions and to show me each unit so I could decide which one would be right for me, since cost was a big part of choosing the right one! Luckily, she found one at the right price and the right size. I appreciated her help, it made it so much easier for me during this time of stress! Both her and Rickey were very friendly and helpful.
August 14, 2020
Google Public Storage Mark Mingo Sr.
July 30, 2020
Google Public Storage Monica Carney
I had a good experience. Sharniece was quite helpful and walked me through the process well. When we came to load up the unit, she was there and was extremely helpful even on that day. Very good experience and very easy to set up and execute.
July 30, 2020
Google Public Storage Annquetta Beans
Shaniece customer service was great ... rakim did great with recommendations about sizes, they customer service is always over the top that’s why this is my second time coming for storage ..Any body looking for storage hit these 2 up!!!!!
July 9, 2020
Google Public Storage Sarah Rosenbaum Jones
I want to preface this review by saying that all of the people with whom I interacted were very helpful and friendly. The reason I’m giving a very low rating is because of false advertising by Public Storage. Though the website’s description, the purchase process, and the purchase confirmation state that this facility is climate controlled, I learned today from an employee that it is only climate controlled 6 months a year during the winter months. Today’s temperature was 96 degrees and it was definitely more than that inside the facility. I feel very frustrated that my items—including some antique wooden items from my late grandparents and some art that has personal value to me—are now sitting in a 96 degree and massively humid facility. I believe that the website should specify that the climate controlled nature of the facility is only for half of the year. I do not recommend using this public storage if you have anything that will be adversely affected by high temperatures and humidity.
June 29, 2020
Google Public Storage Taylor Tayy
Sharniece was GREAT at helping me and my family getting everything together told us everything we needed to know and how to get it done ! I appreciate her a lot ! Thank you !
June 25, 2020
Google Public Storage jesus hernandez
Will get my stuff out of there asap!! Only out to make money. Late on my payment by a few weeks, and they already put a lien on my property and cut my lock. Then I had to buy a new lock to replace the one they cut...and they tried to blame the state of Illinois. Stay away from them. A lot of other storage facilities out there that value a customer..oh, and don't forget the insurance I have to pay every month because they can't adequately guard their own property...
June 14, 2020
Google Public Storage Ken Burch
June 12, 2020
Google Public Storage jasen w
No garbage disposal and still waiting to hear on reversal of late charge they promised I would receive a return call in 1-2 days. It's now 3rd day.
June 4, 2020
Google Public Storage Doris Walton
Was happy to end my service there!
June 4, 2020
Google Public Storage Nick Rastenis
Clean and friendly folks that workntgwre.
May 31, 2020
Google Public Storage Rachel Enokou
May 30, 2020
Google Public Storage Faith Haygood
One thing I like about this place is the customer service. It was my first time using Public Storage and Rakim was very polite, knowledgeable and further help me understand my policy. I will definitely use their service again. And when I return, I hope he is the manager.
April 30, 2020
Google Public Storage Jannifer White
Rakim was Amazing!!!! Thanks again for your great service.
April 14, 2020
Google Public Storage Dorothy Collins
I was treated with respect and all questions answered without making me feel as if I was taking up too much of the workers time(Rakim).
April 3, 2020
Google Public Storage Miguel Cobaxin
Rakim did an excellent job with explaining the details, every question was addressed professionally.
March 20, 2020
Google Public Storage Robyn Miles
March 19, 2020
Google Public Storage Nythia Villalobos
Not even a year in and your going to raise the rent prices when I work days and evenings and can barely access my belongings cause your gate hours is 5pm-6pm. Ridiculous!
March 11, 2020
Google Public Storage Dionne McGregory
Great service from employees, nice friendly honest people
March 10, 2020
Google Public Storage Bea' J.
Just left this location about an hour ago. Very friendly staff. Clean office. Rakim was very helpful & knowledgeable and answered all questions I had. Thanks guys!
March 7, 2020
Google Public Storage Tia Singleton
February 28, 2020
Google Public Storage Lynn Farley
Cherneal was Great today helping Me set up my Auto Pay!! No more late fees!!!
February 27, 2020
Google Public Storage Lamar Rhymes
Cherneal just made my day Today!! Her assistance with my Rental put a smile on my face. She confirmed that I'll just Rent the Space Now & the Movers & Furniture later!!! GREAT ADVICE***
February 24, 2020
Google Public Storage Loretta Coburn
Good clean and well lit
February 21, 2020
Google Public Storage Rocco Indelli
Cherneal was VERY HELPFUL with my move in on my 1st Rental. Go Public Storage!!!
February 18, 2020
Google Public Storage lisa hernandez
I just rented my space today and CHERNEAL was so nice with her Customer service. She had to have been trained thoroughly. Thanks Public Storage. That made my Day***
February 18, 2020
Google Public Storage Courtney Duncan
Love it
February 14, 2020
Google Public Storage Johnathan Coleman
OMG, today Cherneal was the Best. She Greatly helped Me with my Move in with 1.Boxes 2.Tape 3.Tape Gun* 4. Floor Mat/Tarp 5. Lock She knew all I needed after I explained... by just listening, Listening & LISTENING TO ME** Thank you & THANK YOU AGAIN- Customer service was Excellent 👍Public S.
February 14, 2020
Google Public Storage Elian Montenegro
Cherneal un buen servicio muy amables
February 13, 2020
Google Public Storage robert davis
CHERNEAL gave me the Best storage Assistance today. Even though I was vacating she helped to put My Boxes together the correct way after the over & under didn't work??? I will be back after I find another house! Thanks***
February 8, 2020
Google Public Storage Laura Salinas
Cherneal and Sharniece were so helpful and I highly recommend Public storage to anyone that needs to store their Goods!!! Thanks***
February 7, 2020
Google Public Storage Ada Hunter
I rented my Space a couple months ago. Now today I came in to upgrade to a larger space. Cherneal assisted so nicely to make sure the New surface space was on the floor. Great Customer service was Phenomenal***
February 6, 2020
Google Public Storage Terry Long
I want to thank Sharniece and Cherneal for being so helpful and nice and helping me set up my online account so i can pay online instead of coming into the office
February 1, 2020
Google Public Storage Jacqueline Sanders
Gabriel was an excellent representative She was patient, kind & professional.
January 31, 2020
Google Public Storage melinda calderon
I been in public strorge for 10years already & never had issues & Gabriel and sharniece are alsum they help me out in transferring from one unit to a other & was very patient with me I appreciate these 2 ladys thank u
January 30, 2020
Google Public Storage Carolyn Johnson
Sharniece very professional and pleasant
January 29, 2020
Google Public Storage Allen Jesse
Gabriel and Brittany are very professional, kind, and on top of public storage business. They treat costumers with respect, and good quality services. God bless them both.
January 29, 2020
Google Public Storage Dejuan Dunlap
Gabriel Very Pleasant!! And Great Customer Service!
January 24, 2020
Google Public Storage Norberto Mendoza
Employees are down to earth, cool.
January 22, 2020
Google Public Storage A O
Brittany and Gabriel are fantastic, Not only professional but very personable make sure you see Brittany for your storage needs plus they have tons of packing materials for precious items. They Both always have a smile and make you feel special even if you are just inquiring about storage units. Facility is always clean and smelling great. Great job!
January 21, 2020
Google Public Storage Andre Walker
January 18, 2020
Google Public Storage Inside Chicago Johnson
Great place to store Vintage vehicle secured and safe
January 14, 2020
Google Public Storage Sharon Terrell
Horrible dirty scary
January 10, 2020
Google Public Storage Barbara White
Very ghetto!!
January 10, 2020
Google Public Storage Erin G
Ms.Sharniece is the pure example of providing great customer service! So helpful and informative while proving you with service in a timely manner with a positive attitude. I'm glad I chose this location as my storage center.
January 5, 2020
Google Public Storage Taylor Glover
Shamiece made my move as easy as can be!
January 5, 2020
Google Public Storage Shajuana Moody
Sharniece was very helpful and pleasant and she made my move-in as easy as possible
January 4, 2020
Google Public Storage Damarion Jackson
January 3, 2020
Google Public Storage James Fizer
Today the ladies Cherneal and Gabriel had great customer service I'm happy
January 1, 2020
Google Public Storage Eileen Oconnell
Today was New Years day and they still accommodated for me they open up and let me pay my bill so they are awesome there
December 20, 2019
Google Public Storage Jancy Thalappillil
Great location and never overly crowded. Always easy to get a cart and park. Employees are so fun and entertaining. Sharniece is awesome, as is everyone, always willing to go the extra mile. Everyone is always quick and helps you get in and get out.
December 12, 2019
Google Public Storage Yeshua Creates
Sharniece, Gabriela, and the whole crew are super amicable, definitely taking care of customers. I recommend this location!
December 11, 2019
Google Public Storage Gary Stone
Gabriel Was A Wonderful Help With Excellent Communication And Experience And A Awesome Beautiful Lady
December 7, 2019
Google Public Storage Wilbur Carrigan
Gabriel did a awesome job and I would recommend this storage to anyone. She was very nice and understanding.
December 7, 2019
Google Public Storage Shruti Vaidya
Brittany H. gave us great service and helped us through the whole process completely!
December 5, 2019
Google Public Storage Searra Vinnett
Gabriel was awesome. She had no problem taking her time to show me around the storage facility to make sure I picked a space that was perfect, and I was familiar with the ins and outside of the establishment as far as elevators and all other security measures. Nothing but positive vibes during the entire process.
December 4, 2019
Google Public Storage Tn Wd
Gabriel and brittany H was very helpful and kind. They made my move in easy. Also it was a clean property
December 4, 2019
Google Public Storage Martha Manz. E.
December 1, 2019
Google Public Storage Lawrence Perry
Sharniece was fantastic. She helped me get familiar with Public Storage, and set up my account with no issues. Thank you for the great service. In the future if I need storage I will come again.
November 26, 2019
Google Public Storage George Maayteh
Have to be careful moving belongings on upper floors,flooring coming loose.
November 25, 2019
Google Public Storage Shon W.
November 22, 2019
Google Public Storage Deborah Sanford
They always had excellent service. They always let you know ahead of time if your unit price was going up. I loved that they were always friendly and top of their job. I have never came there and my unit was broke into, it was always clean in their. I thank the employees very much and if I had to use them again I know where i would good. Thank you guys so much at the 3659 S Ashland Storage Company. Deborah Sanford
November 14, 2019
Google Public Storage Henry Hale Sr
October 21, 2019
Google Public Storage Ana Cazares
October 15, 2019
Google Public Storage Jan Claibourne
Tiffany and Amanda were very helpful and a pleasure to work with.
October 10, 2019
Google Public Storage Todd White
Building is run down and has a roach problem. Found cockroachs inside and outside our unit on the second floor. Staff are nice but slow to react. We are now having to check all our belongings before moving everything to a cleaner building.
October 6, 2019
Google Public Storage supawoman starus
This storage is nice but it's not like it used to be. They close at 5pm on Saturday and Sunday and 6pm Monday- Friday. So if you work during the week it'll be hard to move during their hours of operation. Additionally, they are very bust on the weekend so is alot of cars coming in and out. Might reconsider another uhaul with extended hours.
September 30, 2019
Google Public Storage Bobby Gray
The gate is always down. They spend more money fixing the gate than replacing the unit. This has been on going for two years. It's a lot pressure on staff to be put through this issue over and over. Corporate don't know how to handle the situation ranther then pushing a button to reset the unit. It's ebrassing for a company that can't handle making a decision to fix the problem once and for all.
September 28, 2019
Google Public Storage Vicky Rodriguez
Everything was awesome and I love the late call reminders Tiffany the manager was so sweet and pleasant. Thanks for allowing me to storage here.
September 28, 2019
Google Public Storage Ana Alicia Williams
This location has great customer service,Tiffany and sharniece was the best they made moving in so fun and easy I recommend this location to everyone
September 27, 2019
Google Public Storage Lisa Kirkman
Sharniece was a great help to me on getting a storage unit today.
September 26, 2019
Google Public Storage Tina Jordan
Sharniece and Amanda very professional kind and courteous. The faculty was very clean. Thank You guys
September 18, 2019
Google Public Storage John Walker
September 14, 2019
Google Public Storage Lolita Voss
Sharniece displayed exquisite customer service.Please give her a rewards card for her service.Thank you..Lolita Voss
September 11, 2019
Google Public Storage Mitchell Lair
Amazing customer experience, easy to store and come and go. It was hot as hell when I drove in my moving truck, and Cherneal was attentative, helpful and the sweetest employee I had the privilege to meet. She made my day amazing and my move feel like a vacation, thank god she showed me where the water fountain was!
September 1, 2019
Public Storage Shaquana Collier
What are the Gate Access hours for this location?
September 1, 2019
Google Public Storage Gabriel Pena
Excelente servicio
August 29, 2019
Google Public Storage David Morales
Sharniece was fantastic with great knowledge of service! DM
August 29, 2019
Google Public Storage Leah Menzer
August 29, 2019
Google Public Storage KEBO GOTTI
Sharniece thanks for the help she showed me everything I need and was a big help
August 16, 2019
Google Public Storage Shiedah Evans
Sharniece was really helpful and had great customer services
August 12, 2019
Google Public Storage Bertha Morrison
Tiffany was the greatest at this store kind , soft spoken very professional
August 11, 2019
Google Public Storage Jill Henry
Great experience renting a unit with Tiffany!
August 10, 2019
Google Public Storage Elaine Bell
The lady Tiffany that works there is so very nice and helpful..
August 1, 2019
Google Public Storage Jesse Allen
Thanks Amanda for being helpful, professional, and real.
July 31, 2019
Google Public Storage K Jones (MissJones)
My experience has been awesome here! For one, I caught an unbelievable deal and the customer service has been great n clear cut!Everytime i come I’m all worked up and confused and Amanda, one of the reps, is so knowledgeable and soothing i always leave satisfied (& calmer at that) thank for a great experience (minus the hours)
July 28, 2019
Google Public Storage Li Song
Tiffany is very friendly and warm-hearted. Great experience!
July 7, 2019
Google Public Storage Vishwas Jain
July 3, 2019
Google Public Storage Doris Groves
June 23, 2019
Google Public Storage Xsabian Ortiz
June 10, 2019
Google Public Storage Sarah Willson
I had amazing experience! Both of the ladies were so kind and helpful!
June 10, 2019
Google Public Storage Anthoine Heath
Tiffany was awesome here I would recommend her to everyone. Great management.
June 3, 2019
Google Public Storage S. Ellis
We can’t wait to move! Our personal items were stolen by someone in the office and who had a key. We are sure they thought our very late payment would not show up before the auction and they stole our belongings. YES WE HAD INSURANCE, BUT INSURANCE DOES NOT COVER BURGLARY. SINCE THERE WAS NO VISIBLE BREAK IN, WE DON’T HAVE A CLAIM. The only people with keys were myself, but that lock was cut, and the office...who added their lock when our lock was cut. This company doesn’t have any integrity. They only keep the video for 30 days. To top it all off, we were out of town when it all happened. If finances weren’t an issue, I would have been relocated. We haven’t been able to afford it.
May 31, 2019
Google Public Storage Mary Highes
Amanda and Sharniece helped me understand the process of me leaving my space I was going to move tomorrow but the young ladies saved me a months rent by informing me to leave my space before the 1st of the month so I will not get charged for the next month
May 30, 2019
Google Public Storage Jerry Parker
Sharniece and Amanda did an awesome job helping me today. Thanks
May 20, 2019
Google Public Storage Sonam Diki
Tiffany and Sharniece were very professional, helpful, delightful and fun. They assisted me with creating my new account with great customer service.
May 3, 2019
Google Public Storage Claire Haussner
Tiffany was great!! She was so excited and ready to work! She made the whole exchange fun and lively!
April 23, 2019
Google Public Storage Annette Washington
Lazenobia n tiffany they were so courteous and helpful. They made want to tell everyone.
April 23, 2019
Google Public Storage Caniya' Jones
Lazenobiavn Tiffany was great help
April 14, 2019
Google Public Storage JoAnn Allen
LaZenobia ,Michael, Lauren great customer service.
April 14, 2019
Google Public Storage Oscar Bedolla
Lauren and LaZenobia - Always helpful!
April 9, 2019
Google Public Storage David Browne
Michael and Lauren I was completely happy with the courteous treatment and professional service 😁😁😁
April 2, 2019
Google Public Storage DeniseR Geroux
It's very nice location, reasonable prices, friendly people.. talking about manager Amanda, she is awesome!!!
April 2, 2019
Google Public Storage Tameka Underwood
When I arrived at the facility I was greeted by Michael who was very friendly. My husband and I was treated very well. She assisted us in or tour of the facility making things less stressful on us. Everyone I encountered their Amanda and Meghan was very professional. I would recommend this facility to others, that is looking for a great deal and professionalism.
March 31, 2019
Google Public Storage Naz Mora
Michael and Antenishia were awesome help in finding the appropriate unit for us & answered all our concerns....THANKYOU
March 28, 2019
Google Public Storage David Tomei
Easy access
March 13, 2019
Google Public Storage Kenyai O'Neal
They were extremely friendly, my stuff was super safe, and they answered all my questions. If you are looking for a space definitely go here.
March 7, 2019
Google Public Storage David Avisado
My experience at P.Storage was Great especially with the assistance that Kendra provided me
March 7, 2019
Google Public Storage Deandre Williams
The customer service provided at this location is outstanding. Kendra was a great help she has wonderful customer service skills. She was very knowledgeable with helping me with mt storage needs.
March 6, 2019
Google Public Storage Vivienne Sullivan
It's great when you first sign up but prices go up, way up after a couple years so it's better for short term.
February 17, 2019
Public Storage Shawn Smith
I don't know why it's been months and they still haven't fixed the access door to the place. SMDH
February 10, 2019
Google Public Storage Alma Saez
Hello there I am sooo very happy to have worked with Michael and Kiara. Very professional and prompt. I highly recommend. Thank you again Michael truly a blessing on our time of need.
February 10, 2019
Google Public Storage Angela Vazquez
Micheal and Kiara was very helpful and such a beautiful person, and they made me feel so comfortable and my kids and sister were treated with so much respect. I will recommend them to everyone it has helped me with my budget . I will be coming back..e
February 8, 2019
Google Public Storage Vivian “Viv” Rose
Amanda gave excellent service. She was friendly, kind and understanding. I appreciated her help today!
February 6, 2019
Google Public Storage Rebekah Rayas
Antenishia was very polite we was having problems with the door and she went out her way to help us was very patient and kind to us we really appreciate it
January 20, 2019
Google Public Storage Queen Flowers
The 2 girls Shade (the manager) & Micheal was so nice and explained everything very well. They helped me with the perks like auto billing and the layout of the place. Thanks girls have a good year
January 15, 2019
Google Public Storage Massage Therapy
I have had bad service and decent service here. The gate does not operate from 6am like it says.. Maybe it does sometimes, but I have yet to see that happen..
January 13, 2019
Google Public Storage Diana Flores
Michael and Spencer was a big help
January 11, 2019
Google Public Storage Mika Sousuke
Shada was very helpful and polite in my transition to public storage. Made my move in easy and answered my questions :).
January 11, 2019
Google Public Storage Jenine Tolefree
Shada and Micheal was AWESOME representative 💣💣💣💣😊
January 7, 2019
Google Public Storage Isaiah Johnson
Michel is bery good worker she realy do her work and get it done I give her 5 star.
January 5, 2019
Google Public Storage Deborah Mcgraw
The public storage on Ashland has a Lovely, Kind, Patient and Professional young woman assisting it's customers. Her name is Brittany H. I came in to pay my bill like I had jet lag. Couldn't remember hardly anything. She was so patient with me with her kind voice. Brittany H. Is simply a Wonderful person and she added Sunshine to my day! A Beautiful Experience paying a Bill. Lol! 1Satisfied Customer!
December 30, 2018
Google Public Storage gladys brisuela
I had a very good expierence and spencer was very polite and helpful.
December 20, 2018
Google Public Storage Johanna Prado
Thank you for all the help today. Walked me to the unit helped and explain everything, and all the tedious questions I had. Shout out to the folks at Public Storage Rakim and Amanda.
December 20, 2018
Google Public Storage Yu Zhang
Antenishia was super helpful, giving us bunch suggestions. We visited the storage and it was great.
December 16, 2018
Google Public Storage Alicia Torres
Awesome service....shada was very helpful
December 5, 2018
Google Public Storage ERICA SOLOMON
Very friendly and most helpful experience... I highly reccommend this location
November 23, 2018
Google Public Storage tameka miller
I REALLY like this storage site. Public Storage located 3659 s Ashland was SO helpful and courteous of my needs AND wants. I really appreciate the assistance Antenishia Lyons gave me. I checked several storage companies before picking and I've made the right choice for the price. I'm totally satisfied with my pick being that I'm a topically indecisive person 🤦🏽😊
November 23, 2018
Google Public Storage Christina Lyons
November 21, 2018
Public Storage The Healing Empress
Loved it,loved it loved I!!! The service was GREAT! Antenishia Lyons made me feel comfortable with keeping my prize possessions at this place. I am very particular about my things and I fewl like a made the right choice.
November 10, 2018
Google Public Storage TaylorMichelle Tv
Brittany .H was great and fast! She did a great job moving me in. I was in a bit of a time rush and she was very patient with me. I appreciate all of the staff. Everything was organized when I walked through the door.
November 6, 2018
Google Public Storage Michael Montgomery
Michael/spencer was very informative! Great service! Thanks!
November 4, 2018
Google Public Storage JCV Transportation, Inc.
Michael / Spencer great persons helping all detail. My first time renting storage. Good job.
November 2, 2018
Google Public Storage Luz Cruz
Rakim was very kind and helpful great location!
October 25, 2018
Google Public Storage Luke Cardwell
October 25, 2018
Google Public Storage BJ Construction
Rakim and Amanda helped me ot a whole lot I was able to get a storage unit gor a affordable price they will help you.
October 24, 2018
Google Public Storage Tizzle Townsel
Rakim did a excellent job in finalizing my reservation. He was very professional in explaining the contract and he added humor to help me feel more relax as I was signing my contract. He also made some good recommendations in which i took his offer for the lock. Thank you Rakim for your wonderful service.
October 24, 2018
Google Public Storage Daniel Alonso
Rakim was outstanding took care of my situation efficiently and professional customer service
October 23, 2018
Google Public Storage Ken Hamaguchi
Spencer was very nice and helpful. Made check in easy!
October 20, 2018
Google Public Storage Kimberly Tate
I actually hate everything Public Storage.. which is why I moved my things out, BUT.. Rakim, from the 36th/Ashland location was extremely helpful ... the other white girl, not so much
October 12, 2018
Google Public Storage Sharron Chestnut
Rakim and Amanda they were extremely helpful to me and very nice in explaining the terms and conditions of my storage unit. Great Customer service.
October 12, 2018
Google Public Storage Schairnell Butler
October 9, 2018
Google Public Storage William Moran
Spencer was great. Very helpful.
September 21, 2018
Google Public Storage Oscar Sanchez
Amanda was very helpful. Awesome job very nice
September 4, 2018
Google Public Storage Jackie Davis
Excellent customer service. Whenever I have had a question it was answered immediately and completely. Very courteous employees.
August 24, 2018
Google Public Storage TERESA REYNOLDS
Rakam was Awesome 😊 and very helpful!!
August 9, 2018
Google Public Storage Andrea Boykin
August 8, 2018
Google Public Storage Candace Henley
I definitely want to recommend this location for anyone looking for storage options and customer service. Two days in a row, I visited this location and was completely overwhelmed by the series of events that made my move difficult. Amanda went above and beyond to help me by showing me other spaces because I thought the one I rented was too small..it wasn't, but, she was patient with me and obliged my request. So many people were moving in at the same time and it was chaos beyond belief. Amanda was empathetic to our frustration and offered helpful suggestions for our move.
August 7, 2018
Google Public Storage Rachel Jaicks
Spencer gave us excellent service and answered all of our questions! Looking forward to using Public Storage!
August 7, 2018
Google Public Storage Willy Smith
Spencer displayed great customer service skills today. Excellent !
July 25, 2018
Google Public Storage Carlos Velazquez
July 21, 2018
Google Public Storage Carlos J Velazquez
Good attention good deal
July 7, 2018
Google Public Storage Tarshianna Stuckey
Great customer service from Rakim His perfect to work with🙂
July 6, 2018
Google Public Storage Lewis Brown
Good service by Spencer, Cassie, and Rakim. Keep up the good work.
June 26, 2018
Google Public Storage Car R
Lemme give y’all the lowdown on their business model (scam). The first month is $1, then you tack on $20 for a lock and key that they provide, $24 administration fee and $11 mandatory insurance per month. Now be sure you’ll be staying for the full month because a day later if you decide you no longer want the unit, the total is non refundable! Sure you should prob read the many pages of fine print displayed on a iPad, but who does that? Shouldn’t their associates also break this down for you? I mean like “hey, heads up. If you cancel you get no refund”. But of course they don’t do that! Their district manager said the wording “rent is on a monthly basis” is more than enough. I gave this place 1 star because one of their associates was nice enough to refund me the lock and key. Also their internet specials don’t mention that the units have an obstruction, like a big column. Avoid if possible. I’m sure there’s better options for storage like your grandma’s garage or a siblings basement.
June 9, 2018
Google Public Storage Kesha Scott
June 1, 2018
Google Public Storage Julian Hernandez
For my first renting a storage i actually liked it! He answered all our questions without hesitation. Rakim was a fantasic helped today, thank you for the great customer service
May 30, 2018
Google Public Storage LUCRETIA WEST
The staff was very nice and the price was good.
May 28, 2018
Google Public Storage Alvaro Sierra
Perdí todo lo que guardé por no pagar 2 meses, cuidado no guardén ahí.
May 2, 2018
Google Public Storage Jucee K.Marie
Rakim and Kendra and Tim have brilliant customer service skills
May 2, 2018
Google Public Storage andres heredia
takin was very helpful and some of the best service
April 30, 2018
Google Public Storage Kevin Santoro
Tim and Ariel was so much help. We was looking for a clean and well kept facility close to home to store some extra home items. They both was able to answer the desired questions we had. Great customer from them!
April 6, 2018
Google Public Storage jay magnolian princess
Tim and Ariel are AWESOME With Great Customer Service and hospitality.
April 1, 2018
Google Public Storage Alejandra Gonzalez
Tim was very friendly and professional, he took time to show us 3 different spaces he was very accommodating. Highly recommend it.
March 31, 2018
Google Public Storage Roxanne Lucas
It's storage. But clean and the people are nice sometimes. Depends on who is working.
March 20, 2018
Google Public Storage Andres Hernandez
They close to early for my business open all doors 9:30am and close 6pm to get my equipment out or in.
March 15, 2018
Google Public Storage Kelvin Elverton
Tashana and Tim both had great customer service skills
March 14, 2018
Google Public Storage Dylan Pace
March 14, 2018
Google Public Storage Kevin Crooks
Rakim was very helpful an got me the storage i needed he is great
March 10, 2018
Public Storage Tony Williams
Can i put my stove abd washer in public storage asking cause i really don't know
March 7, 2018
Google Public Storage Blas Tijerina
Pretty let it clean
March 7, 2018
Google Public Storage Hiram Abonce
Great service and freindly staff! Rakim was very helpful and it’s everything!
March 7, 2018
Google Public Storage Kayy Latrice
Had a great experience today. Thanks to Rakim and Tashana. They were very polite and helpful. They got us in and out!
February 24, 2018
Google Public Storage Maja Bennett
I want to say the staff here is friendly and very helpful ,but TIM exceeded his duties and goes above and beyond to give outstanding customer service!! Tim is amazing and would be a great asset to have at any company! Please give him a raise, bonus, promotion or something because he deserves it! Thank you again Tim, you were my life saver today!! I would recommend any one to come here just because of Tim's service.
February 24, 2018
Google Public Storage Nyla B
My overall experience was amazing with the help of the property manager Tim. He was so helpful: he went above and beyond to make sure that my mother and I could have the best experience possible! Tim needs to be recognized for his work ethic and definitely deserves a promotion!
February 14, 2018
Google Public Storage Da. Bishop
Rakim was a great to me today. I really like his service
February 11, 2018
Google Public Storage James Walker
Very poor service
February 8, 2018
Google Public Storage Keyonna Alston
I WENT IN AND HAD A GREAT CUSTOMER SERVICE EXPERIENCE, THEY STAFF (I THINK HER NAME WAS ARIEL) WAS NICE PATIENT, AND ANSWERED MY QUESTIONS FOR ME AND PUT ME AT EASE WITH A FEW THINGS... WILL RECOMMEND EVERYONE TO GIVE THIS PLACE A TRY
February 8, 2018
Google Public Storage Darion Dillard
Great customer service. I went in with my mother shes a little elderly and they were very helpful and patient with her. It was a young lady by the name or Arielle I believe thats what she said, she was so kind and very informed on all of their prices and sizes for the units. I would recommend anyone to try them out!!
January 28, 2018
Google Public Storage Roy Wade
Nice place to put away your stuff
January 18, 2018
Google Public Storage Eduardo Garcia
January 17, 2018
Google Public Storage G Mail
Rakim and tashna were very helpful. Thank you.
January 15, 2018
Google Public Storage Bruce Ellison
Thank you Ariel and Tim for the help
January 15, 2018
Google Public Storage Nic Castro
Customer service was excellent!! Tim and Ariel was very professional and friendly they assisted me with some questions I had about storage and gave me a tour of the building
December 30, 2017
Google Public Storage Taylor Wills
Managers in the office was great help. Thank you all for your help!
December 26, 2017
Google Public Storage Heidi Gold
Ariel and Tashana was great help! Thank you both
December 21, 2017
Public Storage Carmen Garcia
If I need to get something out at night can I get in
December 1, 2017
Google Public Storage juan hernandez
November 20, 2017
Google Public Storage Drew Pro
November 9, 2017
Public Storage Nancy Judd
What's the price to store things for a month
November 5, 2017
Google Public Storage Maurice Clark
October 12, 2017
Google Public Storage Dominique Lane
Tim was beyond amazing! His customer service was a 10/10. We had decided to rent a storage unit last minute and got there 20 minutes before closing. We got there and my fiance realized she had forgotten her ID. Instead of telling us to come back tomorrow, he waited for us to run home and grab what we needed. He was patient, kind, and really funny. Storage units are expensive but he’d be the reason I’d continue to use this public storage. ❤️
October 9, 2017
Google Public Storage Melissa Gonzalez
Great customer service. Tim was very knowledgable and helpful in answering all of my questions. Would definetly recommened this facilty to others seeking a reliable, friendly, and trustworthy facility.
October 9, 2017
Google Public Storage Lori A
Great customer service ! Tim was very knowledgeable and kind . He answered all of my questions , thank you !
September 14, 2017
Google Public Storage Darrel Byrd
Lockers were horrible. Half the ones that I was shown by the employee didn't open at all. Then I reserved my unit and was told to come in and pay $25 for it and was told I would be having to pay nearly $60 when I got there.
September 12, 2017
Google Public Storage Mikeil Fidis
September 6, 2017
Google Public Storage Gwen Jones
I'm glad that my time dealing with the public storage space is over, thank God I'm soo blessed.
August 29, 2017
Google Public Storage Guy Pinguino
August 20, 2017
Google Public Storage Hernan Gomez Chavez
August 15, 2017
Google Public Storage Joan Hardy
August 13, 2017
Google Public Storage michael boyd
Just wanted to say thanks to Darmonique for the excellent customer service and very clean storage area
July 10, 2017
Google Public Storage Laron Washington
the public storage provided excellent customer service. I highly recommend this property for your storage needs.
July 8, 2017
Google Public Storage Veronica Ruiz
Tim and lisa was amazing they were friendly and courteous it was great working with them
June 27, 2017
Google Public Storage Tyler Moreira
Tim provided great customer service and was awesome to deal with. He made the process simple and easy - it was great doing business with him.
June 19, 2017
Google Public Storage The_ Mandrewz
Tim and Damaure were great, they were very helpful and gave me a great deal!
June 15, 2017
Google Public Storage DENNIS JOHN
June 5, 2017
Google Public Storage Monica Santiago
The service I received was excellent! Tim and Creshona are always laughing and smiling and making a tough time a better for me every time I'm at the facility. Moving and storing is stressful within itself but they make it a lot easier for me. I would recommend this Location just because of those two guys in the office. They are awesome but overworked and under paid!!!
May 30, 2017
Google Public Storage Jessica Rosario
This Place is great its very clean and well-kept and Tim the manager is awesome he is very respectful! and funny as well
May 29, 2017
Google Public Storage ANGEL PAGAN
Great customer service Tim helped out a lot great accessibility clean units
May 17, 2017
Google Public Storage Frank Hansen
Excellent service! I stopped in earlier today to ask some questions and Tim was very professional and polite he took the time to show me a few spaces that he thinks would work best but I wouldn't know if I need storage until July but if I do I'm definitely coming back
April 8, 2017
Google Public Storage Elizabeth Jimenez
Went to buy some boxes and didnt realized that I needed more but didnt bring enough if it wasnt for Tim. Tim gave me all the information I needed to pack but also gave me options for storing as well, since I really didnt know where to store my stuff in between my moves. I will be coming more to buy what I need from Tim little by little then my husband and I will rent a space to finally have a resting place for our stuff in peace. Mucho Gracias Tim.
April 7, 2017
Google Public Storage Edward Braboy
Been renting at this location for over 1yr and Tim has have gave me great customer service thable tim
April 7, 2017
Google Public Storage LF ASKII
Had a great time buying boxes Tim was awesome and a great salesperson
April 6, 2017
Google Public Storage Kendreana King
I came to this location to rent a space and Tim was great!!
April 2, 2017
Google Public Storage Shawn Smith
This is a great place to rent Tim is wonderful great customer service thanks tim
April 2, 2017
Google Public Storage Vanessa Bailey
This is a great location. I have stored at this location for nearly a year finally moving out on yesterday. The facility is always clean and the staff friendly and accommodating. Thanks Tim and Kathy for everything.
April 2, 2017
Google Public Storage Trehn Hazelwood
I love this public storage everyone I come here Tim is awesome he help me and answer all my questions great service
April 1, 2017
Google Public Storage Sandra Harast-Morales
This public storage is great Tim was wonderful and Kathy too thank you guys for all your help!!!
April 1, 2017
Google Public Storage jose baeza
I came in to do a rental and Tim was great very professional thanks !!!
February 23, 2017
Google Public Storage Michael Saller
I have a storage here and it's very clean, very secure, and the staff is beyond helpful. Hours to access your unit could be longer but it's definitely not a deal breaker.
February 13, 2017
Google Public Storage Latoya Sheppard
Excellent service, very helpful
January 10, 2017
Google Public Storage Eduardo Reyna
Not the cleanest place and very poor managed facilities around.
January 9, 2017
Google Public Storage Renee Martin
Tim & Creshona were very nice and helpful. They helped me become knowledgeable with all of my storage needs. I'm going to recommend this location to my aunt and uncle who are planning on moving and need to store their belongings. I'm absolutely satisfied with the excellent service!😃
December 12, 2016
Google Public Storage Bunny
This is the second time that I've stored my personal property at this location. The staff is still great. I received a phone call from Tim about 30 minutes after I made my reservations online and he was extremely helpful as I had reserved the wrong space. I got a chance to meet Tim in person when I got to the storage facility. Still a great attitude, and very helpful in every way. This facility is in a very central location in the city that you can easily get to. I would recommend this facility to anyone.
December 5, 2016
Google Public Storage Barbara Quesada
Tim is awesome has excellent customer service he needs a promotion
December 2, 2016
Google Public Storage Sasha Smith
Kathy was AMAZING in assisting us with our moving out. She was very helpful and informative.!
November 23, 2016
Google Public Storage Cheryl Brown
Tim was excellent! A very nice and respectful young man :)
November 21, 2016
Google Public Storage Stacy Balog
Tim n Latia were fantastic! They were extremely helpful, I definitely would do business with them again.
November 18, 2016
Google Public Storage Heather Brown
Tim was the representative assisting me today and I would like to give him great kudos...he represented the company very well and was extremely helpful, friendly and very nice while keeping it professional! Awesome
November 9, 2016
Google Public Storage Sharonda Smith
Tim was a big help! And hes a really nice guy
October 28, 2016
Google Public Storage Angel Perez
Aaron helped me find the space I neede for the items I needed to store & he was very helpful...
October 14, 2016
Google Public Storage Carzell Aguirre
I just did a rental with Kathy this young lady is amazing very nice and smiling thanks Kathy your the best!!!
October 9, 2016
Google Public Storage Leshun Monique
I would love to give a great appreciations to Ariel and Kathy for my wonderful experience they were very helpful and concerning I enjoyed every minute thank you guys expecially. It's very warming to come to this location! 23602
September 30, 2016
Google Public Storage Vicky Rouse
Came in to do a rental the lady name sharonda was very nice and professional had a great experience thank you!
September 30, 2016
Google Public Storage Living and loving with Denise
I went in to ask questions about boxes because I'm going to be moving soon and Kathy was very informative and helpful to me. When I move I will be returning to this place.
August 31, 2016
Google Public Storage Pat Hunter
Elaine, Raphael and Kathy are very helpful, friendly, and professional. They made me feel that my needs matter. The facility is clean and well maintained. I was disappointed to learn that Hector is no longer at the facility. Hector was professional and took his job and responsibilities personally. He was an asset to the company by being customer service focused.
August 11, 2016
Google Public Storage Euncie Hawkins
Kendra was very patient with helping me get the right storage space. The customer service was great.
August 11, 2016
Google Public Storage Kerry Chatman
My experience at this location was outstanding. Kendra was absolutely wonderful.
August 7, 2016
Google Public Storage valentegonzalez65
Affordable. Friendly. Easy access with the code numbers provides And cover all you storage necessities ..
July 30, 2016
Google Public Storage Latrice Ford
Rafael and Kathy was very friendly and helpful. They both have awesome customer service. Keep up the Great Work!!! 😊😇
July 29, 2016
Google Public Storage Omoro Ewing
Very detailed and excellent customer service. Rafael and Kathy were great help.
July 29, 2016
Google Public Storage Joanna Chambers
Kathy and Rafael had great service today!
July 29, 2016
Google Public Storage Shana Alexander
Kathy and Rafael was great! Very informative, quick and polite service...
July 22, 2016
Google Public Storage Cephani Miller
Greetings: I would like to give much appreciation to Kathy and Rafael at Public Storage on 3726 S Ashland. These employees were so very professional and polite. They made my rental of my space a very smooth process. As busy and hectic this place can be with all the customers; Kathy and Rafael were patient, polite and knowledgeable of all things. I really give an A+ to these employees for wonderful customer service. They are definitely an asset to the Public Storage team...
July 16, 2016
Google Public Storage David Smith
Kathy and Rafael were really accommodating! Great service
July 16, 2016
Google Public Storage Tangi Rogers
Rafael and Kathy are a great team, service was excellent, straight to the point. The speed of service was also excellent! Thanks guys!!
July 15, 2016
Google Public Storage Analleli Hernández
Rafael and Kathy provided spectacular customer service!
July 12, 2016
Google Public Storage Royce Hargrove
Rafael had great customer service! Very knowledgeable
July 3, 2016
Google Public Storage Roderick Leslie
i have to say this is the best place to store your personal items customer sevice is excellent if you need answer Cathy can help you she is a customer rep Cathy is the greatest and polite she knows everything she will work with you keep up the great work Cathy and Thank You So very much.
July 2, 2016
Google Public Storage Alex Gonzalez
great customer service by agent Rafael
July 2, 2016
Google Public Storage Mike Ross
Great service and suggestions for my storage needs... TY Rafeal
June 15, 2016
Google Public Storage Kemberli King
The employees are fantastic. Great experience while setting up an account. Very knowledgeable not just about their site. Thanks!
June 8, 2016
Google Public Storage Lakeeta Williams
Rafael was amazing and very helpful, I am a return customer and plan to come to this location for all of my storage needs!
June 4, 2016
Google Public Storage Krystal Hodges
Kathy & Rafael had excellent customer service! They were very helpful & nice!
June 4, 2016
Google Public Storage cella White
Thank u to Rafael and Kathy for excellent service...
May 20, 2016
Google Public Storage adriana a
Rafael provided great customer service he has a wonderful personality very pleasant to speak to polity very motivated staff that was very knowledgeable and friendly answered all my questions on point I would most Definitely recommend people to this location the staff here are very friendly!
May 7, 2016
Google Public Storage Sean Bedenfield
Good customer service
May 6, 2016
Google Public Storage Shamera Brown
Rafael was great. Excellent service.!!!
April 29, 2016
Google Public Storage Rashaan Buggs
Rafeal was great
April 29, 2016
Google Public Storage Lou
Rafael and Lawana provided great customer service, Polite motivated staff that was very knowledgable and friendly! I would recommend people to this location in particular! The staff are very professional! 5 stars!
April 18, 2016
Google Public Storage MZ.JELLYBEAN BABY (MZ,JellyBean Cruz)
April 15, 2016
Google Public Storage Penny Davis
Friendly face very helpful and very polite thanks Rafael
April 6, 2016
Google Public Storage Dante Samson
Horrible!!!!!!!!!!!!!!! PUBLIC STORAGE!!!! How do this company raised their Rates and you don't even do a full year I am pissed! The sad part you can't move because it takes time so you are held hostage. They do not deserve a star period, when I talk to the representatives, just the arragant attitudes they have being like what you going to do not professional at all. Very sad company!!!!!!
April 4, 2016
Google Public Storage kenneth mills
Rafael and Lawana were a great help. The best customer service I've received in along time.
March 31, 2016
Google Public Storage After Math
Christie was really great... a big lifesaver
March 21, 2016
Google Public Storage Anita Harrison
Rafael was great very informative!
March 21, 2016
Google Public Storage mary jones
Rafael was awesome!!! So helpful.
March 16, 2016
Google Public Storage Willie Jackson
Rafael was excellent, great location
March 12, 2016
Google Public Storage Melodye Benson Rosales
Rafael the manager of the facility was both professional and patient. He answered all of my questions thoroughly and made certain I understood the process, rules and regulations. I felt very confident in the agreement I made and will recommend others to this facility
March 9, 2016
Google Public Storage Shartrese Wilson
Rafael and Evelia was great. The process was fast and simple
March 8, 2016
Google Public Storage Dawn Martin
Rafael and Lawana do such a great job at customer service. The transaction was smooth and everything was problem free! Highly recommend if you need storage. Keep up the good work!!
March 5, 2016
Google Public Storage Tikaila White
Rafael was great. He showed me the storage place and we signed the paper. He had me in and out. Kathy has a bubbly attitude. There awesome
March 2, 2016
Google Public Storage rafael aponte
THIS GUY IS GREAT , GREAT SERVICE , HIS NAME RAFAEL , THANKS BUDY
March 1, 2016
Google Public Storage Lisa Johnson
Fafael was very very professional and straight to the point and very helpful and we greatly appreciate it we will refer other people
February 22, 2016
Google Public Storage Juan Reyes
Friendly and also great customer service
February 22, 2016
Google Public Storage Kafayat Oluwole
Rafael and Evelia are very professional and nice People. Good location.
February 15, 2016
Google Public Storage Nicole Davis
Rafael and Evelia are great employee's
February 15, 2016
Google Public Storage DaniCHI
Rafael and Evelia customer service was great! Im glad I will be renting at their location.
February 13, 2016
Google Public Storage dorotha white
Excellent customer service Rafael and Kathy
February 10, 2016
Google Public Storage Christine Wenderoth
Rafael was helpful and personable.
February 10, 2016
Google Public Storage Yuseph CARSON
Raphael has great customer service you handle business like a true gentleman and he knew everything what he was talking about
February 6, 2016
Google Public Storage tashianna shaw
Rafael and kathy were great, clean location. I recommend this place
February 6, 2016
Google Public Storage jason vivens
Great experience rented a space it waz rapheal & kathy
February 6, 2016
Google Public Storage GLENNET SMITH-VIVENS
Catherine & Raphael did a great job, quick, and professional & made sure I understood everything.
January 23, 2016
Google Public Storage Katherine Buford
Rafael and Kathy are some very courteous professional patient and very precise employees that I would hold on to for life.They are winning team☺
January 23, 2016
Google Public Storage Ebonie Taylor
January 14, 2016
Google Public Storage Don Douglasccczs
Kathy and evelia were very helpful and funny
January 11, 2016
Google Public Storage Carol Lynch
Consumer service of rafael was excellent.
January 9, 2016
Google Public Storage Coco Boykin
This place was great! Rafael, Kathy, and Evelia were such a great help. I definitely suggest this place to anyone needing storage. It's indoors so your stuff is safe.
January 9, 2016
Google Public Storage tara griffin
Great customer service! Rafael and Kathy was very helpful and patient! The staff is great!
January 8, 2016
Google Public Storage CA HUD
Kathy was excellent in serving me. She explained everything to me and was very friendly. Rafael was also a plus. He was nice and made sure everything was good with my transaction. Bonuses all around!!!
January 8, 2016
Google Public Storage Latasha Johnson
Rafael and Kathy were great. Thanks.
December 19, 2015
Google Public Storage Fernando Trevino
Great customer service.. Very friendly. The process was a lot faster than other locations! Need great service contact Rafael and Evelia!
December 18, 2015
Google Public Storage Fernando Trevino
Rafael and Kathy were good help and gave us some good service on our visit.
December 18, 2015
Google Public Storage Charles Du
KATHY IS PRETTY AND HELPFUL. RAFAEL IS DAMN COOL! OFFICE IS NICE AND CLEAN. NO WAY TO COMPLAIN. 中国人应该光顾
December 16, 2015
Google Public Storage Tamika Shelby
Rafael and Marshawna was. Excellent customer service
December 14, 2015
Google Public Storage Alberto Garcia
Rafael has great customer service. The process was fast. Thanks!
December 11, 2015
Google Public Storage Mr. T Maverick
Rafael and Kathy were amazing and professional. Great ppl.
December 8, 2015
Google Public Storage sergio Nunez
Rafael has excellent customer service 5 stars
December 7, 2015
Google Public Storage BX
December 6, 2015
Google Public Storage Anthony Gill
Today i came inside public storage to do a rental with kathy omg! She is wonderful and very professional she answer all my questions i was very pleased. There was another young lady name elevia that was great also! Thanks ladies!
December 4, 2015
Google Public Storage Prettigirlcrazi MeMe Reddgirl
Rafael Has get customer service
November 20, 2015
Google Public Storage Meosha Thomas
I stopped in get a storage unit last minute due to an upcoming deployment. Kathy did my intake process and gave me a tour. She was also VERY helpful in giving tips to protect my belongings. Rafael was also helpful...cheerful...and polite...Outstanding customer service from the both of them!!!!! Smart hires for Public Storage
November 20, 2015
Google Public Storage Shyvonne Bass
Kathy & Rafael have wonderful customer service. Great job guys!!!
November 18, 2015
Google Public Storage Aisha Nowell
Rafael was very humorous and he has great customer service
November 18, 2015
Google Public Storage Meloney Burks
Rafael, Hector and Evelia were great. They are very thorough and have great customer service. Thanks
November 16, 2015
Google Public Storage Sean Armani
Great Customer Service experience! Representative Rafael was courteous, provided a comprehensive breakdown of all features and expectations. Th process was quick and convenient.
November 14, 2015
Google Public Storage Robert Booker
Rafael was very helpful with all questions and very polite
November 14, 2015
Google Public Storage Ms. Moniqueka’s Art and Actives
Great customer service from. Rafael and Evelia. Very professional thanks guys.
November 13, 2015
Google Public Storage Vadalia Peppers
Rafael was nice and very helpful
November 10, 2015
Google Public Storage Destiny Towers
@ Rafeal Wonderful experience ,This Gentlmen Took His Time To explain Step by step & the eviorment is Clean & well organized
November 9, 2015
Google Public Storage Don Mateo
Rafael Lawanda Hector... Best people ever! Thanks
November 6, 2015
Google Public Storage 高宇鹏
rafael .best service ever have.never have it before. enjoy to sign up here
November 4, 2015
Google Public Storage Martin Miles
This was a clean, organized and brightly lite facility. Rafael and Hector were professional, very helpful and knowledgeable about the various units. They were patient when my wife and I changed our mind about the size of the unit we needed. Rafael showed us each space and explained how the door and lock function. Hector answered any question we had and was great when we came back with our stuff, showing us where to get the dollies, etc. The unit was clean and suited our situation. We recommend this facility, and you have two great employees.
November 4, 2015
Google Public Storage Gloria Taylor
Rafael and Hector were very helpful and they even stayed late to help me. Thanks guys
November 3, 2015
Google Public Storage Dorothy Osborne
My experience here was beautiful Rafael and Hector is the best nothing was stolen, or my things did not get wet. It was just lovely.
October 31, 2015
Google Public Storage Carol Batts
Rafael was very knowledgeable and helpful. I recommend this location and service.
October 24, 2015
Google Public Storage Spencer Montgomery
Great CS, never tried to push anything, very knowledgeable and courteous, seems like a cool dude. Would recommend.
October 20, 2015
Google Public Storage Weston Hunt
Rafael and Hector were great!!! They were very thorough and speedy! I will definitely recommend them!
October 20, 2015
Google Public Storage Angelo Robinson
Rafael has great customer service
October 19, 2015
Google Public Storage Latasha Carter
I am very happy with the customer service that I received on Sunday. My mother and I were struggling to fit a queen sized mattress and box spring into a small van. Hector was very courteous and helped us to get the task accomplished. We were so frustrated and he made our day smoother!
September 13, 2015
Google Public Storage affanco llc Zeidoun affaneh
Came into public storage today looking for a big unit. Jasmine gave me a very warm welcome and smile she was very profrofessional. I would recommend anyone to use public storage service.
September 11, 2015
Google Public Storage Juan Salgado
Hector Lira has the best customer service ever. I would recommend anyone that is looking for storage. This is the place to go
September 10, 2015
Google Public Storage Meg Be Gaming
Jasmine gave me an amazing experience in her assistance in finding me the correct storage for my clothes. I will definitely be coming back. She was very nice and friendly
August 4, 2015
Google Public Storage Kait Zwicker
The costumer service was great, rafael was very friendly and helpful.
August 2, 2015
Google Public Storage Jasmine Jamison
Rafael and kathy where great the customer service was excellent they even have great curteousy calls to remind you for appts and payments
August 1, 2015
Google Public Storage Marisela Ruiz
Came in for a rental and they were very nice and very helpful! Kathy and Rafael were friendly and made the whole process smooth and quick. Thanks again guys!
July 25, 2015
Google Public Storage Soren Thielemann
I'm still a customer here - not sure why. They lock up the carts and dollies after office hours, which is very inconvenient, it's when most people are off from work and need to go to their storage space. They say it's because they get stolen. That doesn't make me very comfortable about keeping my stuff safe.
July 10, 2015
Google Public Storage Renee J
Stop by the location to grab some things out of my unit and forgot my access code and TOMMY was so kind and helpful
July 8, 2015
Google Public Storage Andrew Kendall
Guys are awesome here, Hector and Raphael are always very helpful. Couldn't recommend them more highly
July 7, 2015
Google Public Storage Ron Voss
Rafael customer service was outstanding
July 7, 2015
Google Public Storage Patrick J. Murtaugh (Infool7)
Awesome work Hector and Rafael
June 26, 2015
Google Public Storage T Jacobs
Rafael and Lawana are very kind, professional, and courteous. Very informative and straight to the point. Location is clean and well kept.
June 26, 2015
Google Public Storage HumbleThreeTheGod
I went in to this location to rent a space today & my experience with Raphael and Lawana was great I'd recommend this place to my friends definitely
June 26, 2015
Google Public Storage Dr. Amber S. Henderson
I really appreciate the service I have received while being a customer here. Rafael and Lawana are compassionate and take care of their employees. I had an intricate dilemma and Rafael was able to solve it and save me money. I highly recommend this location to anyone who wants to be treated well!
June 14, 2015
Google Public Storage Meredith Manville
We had a little bit of a bumpy start with the corporate team making a unit reservation, but once we got to the location, Hector went out of his way to make our experience as painless as possible. He even stayed after hours to let us finish up our move! Even though this is a chain company, the customer service at the local branches is outstanding!!
June 4, 2015
Google Public Storage Boone Carter JR.
Great Place great help Ask for Kathy service with a smile.
May 26, 2015
Google Public Storage Francisco Alvares
Great service. Go Kathy! Nice lady!!
May 22, 2015
Google Public Storage Desi Grif
The team (Ralphael, Tia, & Brianne) at this location are awesome. They went above and beyond to assist me. Thank you guys! :-)
May 15, 2015
Google Public Storage Paul Diokpa
Latia and Maurice were very l helpful in making my movein nice and easy and they answered all of my questions
May 5, 2015
Google Public Storage Milton Hall
Rafael and Hector are always taking care of me. Whenever you need storage come and see them they will take care of you.
May 4, 2015
Google Public Storage Roby Marcondes
Great costumer service! Great attendance and great spaces. Great price too!
May 3, 2015
Google Public Storage Joseph Ledesma
Never ever at time Hector always treat me real good every time I come in need storages see Hector
April 28, 2015
Google Public Storage Forrest Barnes
Came to pick up boxes and supplies for my upcoming move and was very happy with the customer service. I was helped by Kathy who helped make me pick out the appropriate supplies to protect my belongings and simplify my packing needs. Thanks Kathy and team for your help. Greatly appreciated.
April 21, 2015
Google Public Storage Angenique Lafi
I loved my experience with lawana at this location she was awesome, friendly, inviting and very professional she made sure she knew all the right answers before answering any of my questions blessings to u hun
April 17, 2015
Google Public Storage Daquero Sanders
Rafael has fantastic costumer service ,he even recognize the customer's by face. I would recommend any who needs public storage to go too this location and i will most definitely come back
April 13, 2015
Google Public Storage S A
April 5, 2015
Google Public Storage miguel5774
Hector is always making me smile. He always makes me feel comfortable and is funny. He brings me outstanding customer service and I would recommend this place to anyone who needs. Ask for Hector, he's the best.
April 4, 2015
Google Public Storage Katherine Mazur
Pina was extremely nice and helpful; she really knew what she was doing and made moving in a breeze! Thank you for your friendly and efficient service!
April 4, 2015
Google Public Storage samuel jackson
I came in to pay my bill today and the customer service i received from Pina was excellent. I recommend this facility to anyone who needs to store their things.
April 4, 2015
Google Public Storage Lonnie Byrd
Always a pleasure coming hector does a great job . Will recommend this place
April 2, 2015
Google Public Storage Jessie Vean
Pina and elaine were very professional, and concern they both took the time n explain to me in detail about everything,how to use my code, my keys , times i can come to the storage, even explain the purpose of mattress. Covers which i wouldnt of purchase with. Out knowing there purpose.Now i ask alot of questions. And they were patience.i thank them for being so professional and caring
March 29, 2015
Google Public Storage Matthew Young
Quien was very professional and friendly
March 27, 2015
Google Public Storage Jacqueline Turner
Very nice person will use again because of this Person. PINA THANK YOU.
March 27, 2015
Google Public Storage Teri Owens
I have been using the Public Storage at 3659 S. Ashland for the last 3.5 years. Everyone there is SO helpful and friendly! Today I would like to recognize Elaine for her cheerful, positive, supportive attitude. She is very welcoming and always has time to answer questions. She makes me feel like I am more than a valued customer. She treats people like individuals, and makes me feel like I matter as a person. I am always happy to see Elaine when I come in. Her kind, friendly greeting and the time she takes to make sure that my experience is a positive one, to ask how I am, if I have everything that I need, really make my day. Thanks, Elaine for being the person that you are and for making my visits fun! I really appreciate you! ---Teri Owens
March 27, 2015
Google Public Storage Timothy A. Wilkerson
I've been storing my stuff there for a couple of years. They're always friendly and professional, two positive things that are rarely found together if at all. Elaine is especially great and personable. So is Hector. Thanks, Tim Wilkerson
March 21, 2015
Google Public Storage Joanne Spade
I went in to Public Storage to pay my storage bill and Tia was so helpful to me. I store at another location and I was having a problem with getting in contact with the District Manager over there about some issues I am having with my storage space and she was kind enough to give me a customer service number to try and get my problem solved.
March 21, 2015
Google Public Storage adriana washington
Quien provided me with excellent service fast and friendly.
March 18, 2015
Google Public Storage Trade Mover
I am the owner of Trade Movers - I know what professionalism and courtesy is all about especially when it comes to customer service and what customers expect. Quien and Pina were two of the most marvelous people at this Public Storage keeping a smile on my face during the entire process by answering all of my questions and providing me with the services I need. I suggest this location to everyone who finds it just as ideal as I have experienced. Thank you Quien and Pina!! Your both amazing and thank you for your hard work.
March 10, 2015
Google Public Storage Kelly Peters
Had a great experience with this Public Storage!! Hector was GREAT and SO helpful! I would recommend this storage facility to everyone! This place was is so much better than my previous experiences with other storage places! The price was affordable and I never had an issue!
March 6, 2015
Google Public Storage raymond carr
The customer service at this particular Public storage is outstanding I was treated very well. Quien and Pina are great at what they're trained to do.
March 6, 2015
Google Public Storage Khalil Najee
Just rented out space at this location, was help by an outstanding employee, Quien, she was knowledgable, informative & very kind! Her service overall was excellent! 5 Stars!
February 18, 2015
Google Public Storage dejuan jamison
Quien was an excellent help
February 17, 2015
Google Public Storage Wilda Martinez
Great by Quien
February 15, 2015
Google Public Storage James Jackson
Piña help me today and she was SUPER AWESOME!!! She definitely deserves a promotion and/or recognition for her outstanding customer service.
February 13, 2015
Google Public Storage jermae williams
Pina & Rafael gave excellent customer service experience, was very helpful and I truly recommend anyone to use this storage facility, amazing💖💝
February 11, 2015
Google Public Storage Stephane Jean-Louis
Hector and Rafael man these guys are amazing nothing but good vibes I definitely feel safe leaving my stuff here
February 10, 2015
Google Public Storage gail glassford
Hector and rafeal are great people they help me out and know me personally
January 29, 2015
Google Public Storage Raymond Lee
Just as the other reviews. Friendly employees, good service, easy explanations, and affordable price. Hector and Pina were both super friendly.
January 27, 2015
Google Public Storage latonya harris
Rafael was awesome. Very helpful and clear about the process. Will come here again.
January 26, 2015
Google Public Storage Maria Guzman (My Love)
Rafael and Hector good customer service very recommended
January 24, 2015
Google Public Storage Nadkoa McKinney
Pina and Rafael are the best. They are very helpful. Love the place .
January 23, 2015
Google Public Storage sui
Rafael and Pina gave great customer service! They should be the face of public storage! Great experience!
January 14, 2015
Google Public Storage Mario Hortega
Love this place every single time i stop by Hector is always a joy. He is always helpful going above and beyond with his customer sevice. Thank you Public storage and Hector of course.
January 13, 2015
Google Public Storage Cynthia Garcia
Friendly employees that answer and help you with everything you will need for your move. The prices are good and everything is in stock need bubble wrap they have it all. Need boxes they have plenty. The storage facility is always clean when you move in as well as the halls and elevators. Would recommend to everyone and if needed I will use again.
January 13, 2015
Google Public Storage Barb Soto
Rafael and Hector where very polite and took care of us the environment was very clean as well as my storage unit... Call me monthly to remind me of my payment so I won't be late which is very helpful would recommend them to friends and family.. Thank you guys
January 10, 2015
Google Public Storage Tiffany Williams
Customer service is a very important thing to me. The experience that I receive at this Public Storage was above and beyond my expectations. I have had storage before and they were nothing compared to what Rafael and his staff provided for my family . The building and the unit was clean and well maintained I would recommend this Public Storage to anyone!!!!!❤️❤️❤️❤️
December 28, 2014
Google Public Storage Jim Pappas
Great service. It was a very easy and smooth experience.
December 17, 2014
Google Public Storage Bessie Redding
Elaine & Hector was very outstanding with helping me and giving me help with the unit and the operation!!!!!!! KEEP UP THE GOOD WORK!!!!!!!
December 5, 2014
Google Public Storage cuca g
I like this place especially Rafael and Elaine. Both were very helpful and polite. Rafael explained to me in great detail as to what I was signing, the price and what was expected of me. I can's say enough about the superb customer service!
November 28, 2014
Google Public Storage Latricia Jones
Rafael & Hector gave great customer service at this location and I highly recommend this location.
November 5, 2014
Google Public Storage Tameria Lewis
Rafael was very helpful and sweet, I also appreciate the fact that he took the time to explain everything thoroughly to me since I've never rented storage before. I would definitely refer people to their location. Thanks Rafael & Hector :-)
November 1, 2014
Google Public Storage Tina Chatman
Maurice and Jesse They have been Great with verbal and Hospitality... Was very Great to help serve and make sure that I was satisfied.. And I highly command that They be promoted to a next level in this business. Thank you very much.Ms chatman.
October 30, 2014
Google Public Storage Daniel F
Updating my review as I think all customers should realize that no business is perfect, but where there are improvements, reviews should reflect that. When I FIRST rented it was awesome so I initially had it at "Loved it". But then once an elevator issue kept me from being able to access my things so I down graded my review. But lately the elevators (from what I've noticed) have been working fine. So I'm upgrading from "its OK" to "Liked it". Will upgrade the review again to "Loved it" once I feel like the elevators are in absolute tip top working order because that is the only way in and out for getting my stuff out.
October 15, 2014
Google Public Storage Nikki Hernandez
Hector nd Rafael are great guy...u should really use this storage unit...
October 15, 2014
Google Public Storage Della Kimbrough
Elaine, Hector & Rafael are the best. Every time I stop at this facility everyone is so nice and helpful. Thanks you guys keep up the good customer service.
September 24, 2014
Google Public Storage Jennifer Gamble
I love the customer service the hospitality the patience and the sympathy when I ran into some problems. Rafael is the best manager for public storage he's really really helpful he shows that he will go above and beyond to satisfy the customers. Rafael is an terrific employee of the year
September 16, 2014
Google Public Storage Cristina B (chicagocristy)
Elaine and Hector were very helpful! They made the experience very easy and explained everything thoroughly... Great service!
August 25, 2014
Google Public Storage Aisha Duke
I came in and Rafael and Hector took care of me right away! They were knowledgeable and fun...moving is not a fun process so it was nice to get good customer service.
August 24, 2014
Google Public Storage Sydney Bennett
Rafael and Anthony were very helpful to my daughter and I, especially when the key was lost for the lock. The unit was just the right size for all my daughter's things. We were able to get additional boxes we needed right there. I would definitely use this location again.
August 18, 2014
Google Public Storage christian lira
Hector and Rafael give me a very good service i will recomend this store
August 16, 2014
Google Public Storage Phil Banks
Wasn't that big of a fan of the actual unit, but I just have high expectations. The staff was friendly and helpful! The unit was definitely large enough to fit our items and nothing happened to them during the 2-3 weeks we left them in storage.
August 14, 2014
Google Public Storage Tanisha Fowler
stop in looking for storage the manager jesse and was very helpful today i did not rent the storage because i need longer gate hour
August 12, 2014
Google Public Storage Memaysha Parks
Jessie and vanessa
August 5, 2014
Google Public Storage Nana Brown
When I first came it was jan. 1st 2014. As soon as I came in it smelled like roach spray. So I asked the black guy do you have roaches and he said no. Soon as we get to the basement I see about 3 or 4 dead ones, where there's one there has to be more...
July 26, 2014
Google Public Storage priscilla galindo
Great customer service! Very friendly guys especially Rafael and Hector. First time experience using public storage and they made the experience very welcoming...thumbs up! 👍👍
July 25, 2014
Google Public Storage Michael Gesacion
Decent prices, Radael is super helpful.
July 24, 2014
Google Public Storage Jamila Tucker
Hector and Tina were very helpful in helping find a unit to suit my needs. Also they were helpful and polite while explaining my lease and the entry process. The store was very tidy. I would recommend this location to anyone looking for a storage space.
June 28, 2014
Google Public Storage Brooke Busha
Excellent customer service. Both Hector and Rafael went out of their way to make the experience as seamless as possible!
June 28, 2014
Google Public Storage Tameka Mingo
Rafael & Hector are the best. Keep up the good work guys. : )
June 28, 2014
Google Public Storage Christopher Bedenfield
Good service from Rafael and Hector
June 28, 2014
Google Public Storage Victor Cruz
Rafael the front desk sales associate was a great help, he made sure to inform me with everything I needed.
June 24, 2014
Google Public Storage Iris Martinez
Hector and Rafael were a greater help. They are very polite and helpful. They did their job wonderful. They make the customers happy and professionally jobs to us. Reason was we had to move since the cost is getting higher and our organization can not afford it. Thank you Public Storage.
June 3, 2014
Google Public Storage Michelle Mosley
When renting my unit I spoke with Hector over the phone, but when I arrived he was unavailable. Tina worked with me through the rental process. She was very pleasant and professional. She was also extremely as I was unsure of the size or number of units I needed. Tina painstakingly took me through the facility showing me the available units. She exhibited excellent customer service.
May 13, 2014
Google Public Storage Kris Carreon
Arriving at the facility, I was taken care of by Hector and Tony. They are very friendly, approachable, and helpful. They made sure we got everything we needed and were very informative.
May 3, 2014
Google Public Storage Yaohua Li
Maurice and Rafael are great! Clean place and friendly service.
May 2, 2014
Google Public Storage karen reynolds
Rafael and Anthony were great excellent customer service skills very helpful
April 30, 2014
Google Public Storage KASPAAR Melchizedek Levi
The guys here, especially the owner are beyond helpful. Awesome service.
April 29, 2014
Google Public Storage Dajuan Martin
I love this place Hector and Rafael help me and my girl find the best storage for our things. They are always willing to help when you do go to this location make sure to ask for Hector or Rafael they always are willing to help you find the best unit for your things.
April 28, 2014
Google Public Storage Diana Coutu
Maurice and Rafael were awesome. I was a bit nervous about putting my things in storage but they made me feel at home! I could not have asked for a better experience.
April 12, 2014
Google Public Storage Ida Fleming
Hectoring and Adriana are nice does great with your customers
April 6, 2014
Google Public Storage Tanisha Donald
The service has always been excellent with the staff from the time that I first arrived from the time I am continually coming in. Rafael & Hector are great staff member to this company and they have always treated my mother and I with great customer service and the storage place is always clean and neat.
April 6, 2014
Google Public Storage E Frank
The facility is always clean and the daily access hours from 6:00am to 9:00pm is convenient.
April 4, 2014
Google Public Storage Michelle Fourte
Maurice and Rafael provides excellent customer service here at this location
April 2, 2014
Google Public Storage Juanita Applebaum
Public Storage was not my first choice because there was another facility that was closer to me but when I got there I could not find anyone. I went online and found this PS right in my neighborhood. I made my no obligation reservation online and received a discount. I also made an appointment to see the facility and chose a unit on the 3rd floor. It was clean but I still brought a broom to sweep out my unit because I did not know what it would look like. Where the customer service of this particular facility shines is in their response time. There was an issue with the elevator and Rafael was on it like Spiderman. There was an issue with my movers, I asked for help and Hector suggested a savior! If you can't make it to this Public Service I hope you have one that employs people like Hector and Rafael.
March 31, 2014
Google Public Storage nathaniel bradford
Great help and quick service. Rafael and hector were very nice
March 30, 2014
Google Public Storage Shanara Sanders (Shanara The MouthPeace)
My customer service treatment from Rafael was top notch. His demeanor was professional, extremely knowledgeable and handled things smoothly. He should be promoted!
March 29, 2014
Google Public Storage Cari Smith
Maurice and Rafael are awesome employees they do great work
March 29, 2014
Google Public Storage Todd Finley
Maurice and Rafael have outstanding customer service and leaderdhip
March 29, 2014
Google Public Storage Drew Arciniega
I was very satisfied with the service I received at Ashland location Rafael and Maurice very helpful and professional
March 29, 2014
Google Public Storage jesse castillo
Maurice and Rafael has great customer service
March 29, 2014
Google Public Storage Antoinette Randall
The customer service at this public storage is great. The manager Rafael and Maurice is great. Rafael still remember me from 2011 and that's Great to come back to a place where the manager remember me. Keep up the great work.
March 29, 2014
Google Public Storage Rogelio Muñoz
Maurice and Rafael were very polite and helpful
March 28, 2014
Google Public Storage Andre Walker
Amazing customer service. Very helpful and friendly. Thanks for everything! Rafael & Adriana were very professional and made the process extremely easy. Definitely recommend this location to any and everyone
March 24, 2014
Google Public Storage Jason Sheperis
Hector was very polite and thorough. Got me checked in, went over all the paperwork, showed me all the amenities. The place is nice and clean. Excellent temporary home for all of our stuff while we are moving.
March 22, 2014
Google Public Storage Kelly Heeter
Great service, no problems, very helpful workers are great Maurice.
March 22, 2014
Google Public Storage Henry Williams
Rafael & Maurice was nice and helpful
March 22, 2014
Google Public Storage Dave Wonogas
I just want to thank, the two guys that work there, Rafael and Hector, I've been at this location for about 6 years now. These guys are very friendly and courteous, every time I am there. I feel that they are my friends. Thanks again
March 22, 2014
Google Public Storage Helen West
Maurice and Rafael are an asset to your business. They were quite helpful, courteous, and professional.
March 22, 2014
Google Public Storage AJ’anae Amarí
Maurice and Rachael very good
March 20, 2014
Google Public Storage Blanca Uribe
Great customer service!! This guy Rafael was very helpful and gave me all the information I needed. Thanks!
March 15, 2014
Google Public Storage Theresa Redmond
I would like to comment on the courtesy of rafeal & maurice. Both are very customer centric. Great job.
March 12, 2014
Google Public Storage Michele Sakyi
My husband and I had a great first time experience @ location 3659 S. Ashland with the help of Rafael. Rafael was patient, polite and professional. Rafael is very product savvy and not pushy as a salesman. Because of Rafael we will extend our time and cont. to do business here when needed.
March 12, 2014
Google Public Storage Jorge Garnica
Rafael has great customer service. Very clean facility.
March 11, 2014
Google Public Storage Whintey Polk
Rafael & Hector are doing a great job. I highly recommend this facility.
March 11, 2014
Google Public Storage Ana Trevizo
Rafael and Hector are the epitome of customer service!! Keep up the good work you two. Ana
March 4, 2014
Google Public Storage Madison W.R.
I was very pleased with my recent service at this Public Storage location. I enjoyed being able to work with the same person from the time I walked in to the moment I pulled away with an empty truck. Rafael was very helpful, friendly, and professional. It is obvious that customer service is a priority. They did not rush me through the process and answered all questions honestly. I felt safe at this location and will continue to do business with them while I am living in Chicago.
March 4, 2014
Google Public Storage ladonna blount
Great experience. The manager Rafael was very helpful, and perfessional. It didn't take long at all with paperwork, and I understood everything he explained to me. If your looking to rent a storage this is a great place to go
March 1, 2014
Google Public Storage Marilu Betancourt
Good experience, Rafael was help full.
February 25, 2014
Google Public Storage Harriet Banaszak
Hecter is very curdious and helpful. he's the only one there that treats everyone like a human being.he actually took the time to help me find a storage Room to suit my needs without me paying more then I should.
February 24, 2014
Google Public Storage Trina Mack
The service I received from Hector via telephone and Rafael (location manager) in-person was very professional. They were expecting the arrival of each person with a reservation for that particular location. The courtesy walk-through of the unit I was to rent, the well explained paperwork, and the answering of pertinent questions in detail was greatly appreciated. Also, the inside of the facility was physically and mechanically well maintained.
February 23, 2014
Google Public Storage Sheila Wesonga
This was my first involvement with a storage facility and they really exceeded my expectations. Security was grade A. Cleanliness - A plus. When I collected my items, there were no dust nor pest concerns! Kudos to Rafael, his customer service and kindness were impeccable and made our entire event a pleasant experience.
February 18, 2014
Google Public Storage Zanbreana Sally
The Customer Service I received was great. Rafael helped me choose a smaller storage unit that fit my needs. I was ready to move into my new storage unit the same day. Rafael, also helped move my glass table to my new storage. Thanks:) Hector is the best going above and beyond. Always very nice and helpful.
February 15, 2014
Google Public Storage Jesse Rodriguez
Maurice, Stephanie and Hector were extremely nice and helpful.
February 9, 2014
Google Public Storage Cequoyia Makeba
I had an awesome experience, anytime I had any concerns or issues they were resolved to my satisfaction. Thank you Rafael.
February 8, 2014
Google Public Storage Nicolette Stosur-Bassett
Amazing! Wonderful, helpful, kind & courteous staff. I've used this facility several times over the years and it has been my best storage experience by far - fast, easy & hassle free. Raphael and his team are the best and always go above and beyond to accommodate. I've showed up crazed and in the middle of moving, in a time crunch, etc. and every team member has always done their best to assist no matter the situation. Five stars, highly recommended - and - great prices for the Chicagoland area!
January 31, 2014
Google Public Storage Asante' Alvarez
My experience at public storage was great! The proerty Manage Rafael was amazing and hands on. He knew exactly how much space i needed based on the info i provided. He"s a great individual and very helpful in lots of situations. I look forward to a laugh from him when I go back to visit property. Thanks, Antwain McWillis
January 31, 2014
Google Public Storage Marianne Taylor
I spent two months trying to put my payment for my storages on autopay and it wasn't working Raphael and Hector from public storage we're very good and helped me to get to the customer service person at another phone number who was able to get this all set up for me I was unable to leave my house because of some surgery that I had let me tell you this was all successful and I do think those two gentlemen for everything they did for me
January 31, 2014
Google Public Storage Valishia Johnson
Rafael and Cherrie were THE BEST! They were helpful, patient, knowledgeable, and DELIGHTFUL!
January 30, 2014
Google Public Storage Ross DiLeo
Rafael and Cherrie were wonderful. Super friendly and helpful.
January 28, 2014
Google Public Storage Earnestine Greene
The staff at the Public Storage facility are professional, helpful and friendly. Cherie and Rafael helped me purchase items that made my move easy and organized. I would definately recommend this location for its service and their knowledgeable staff
January 25, 2014
Google Public Storage Shanerra Mathews
I had a great experience at Public Storage Rafael was very helpful, generous and was very knowledgeable when it came down to the prices, units and products! I would definitely recommend this location to anyone, everytime I come visit my unit I Always walk out with a smile. Thanks Rafael for all your help!!!
December 22, 2013
Google Public Storage India Hawkins
Very thankful for the customer service I received at Public Storage from Cherrie and Raphael. Cherrie helped me choose a storage until that best fit my needs and also encouraged me to purchase additional products to cover my furniture. Cherrie and Rapheal put a big smile on my face during this stressful time! I loved my experience and would recommend my friends.
November 26, 2013
Google Public Storage Dianna Marin
We've been renting a storage unit here for about 3-4 years now and have had no issues. The staff here is wonderful. Rafael once contacted us to let us know our unit wasn't properly locked so we could go over there & secure it, and Maurice has helped us out a few times as well. They have always been very friendly and helpful.
November 24, 2013
Google Public Storage Ramiro Marin
Rafael one of the managers at this facility is always very helpful doing all he can to make our experience more convenient.
November 24, 2013
Google Public Storage Robert Abeldano
These guys helped me out big time. Great customer service! Very helpful, friendly and quick. I arrived right before they closed on a Saturday, 11.23.13 and they served me with a smile even though that would mean they would be staying a little late. Thanks a bunch guys.
November 19, 2013
Google Public Storage Arpad Danos
Solid facility, everything in good shape. The staff, including Maurice, Hector and Rafael are always there to help. Less expensive than other options I checked out, but offers great service, so it's a clear choice.
November 10, 2013
Google Public Storage Stephen Weyl
The courtesy and helpfulness of the staff at the S. Ashland Ave Public Storage facility are unparalleled! First of all, my experience setting up the space was fantastic. Hector and Maurice well extremely professional, helpful and customer focused. They made me feel right at home a quickly got me up to speed. The next day, I arrived just before the office closed with a car full of boxes that I needed to store so that they wouldn't be at risk, since I have to park my car on the street, Thair and Rafael were wonderful! They took out two carts and helped me unload my car and take the boxes up to the storage unit. It was way beyond the call of duty, and they won my permanent loyalty.
November 6, 2013
Google Public Storage Helen Jun
Workers at this location are incredibly honest and trustworthy. I didn't close my locker correctly and they called to tell me -- took me 3 days to hear the vm and go back to lock it down and I was really expecting to find my stuff gone. There were just two bikes in my locker and they were worth over 8k -- at least 3 of their staff were aware that you could just roll my door right open. They do regular checks of the locks and with such an honest staff, it means your stuff is secure. I know people who can't trust their corporate co-workers to not take their yogurt. Thanks very much to Hector and the other two workers who helped me out.
November 5, 2013
Google Public Storage Angela Russell
Rafael took me on a tour of the facility which was very clean. He was very professional. Good customer service is very hard to find these days, when I ask him about the upkeep of the premise, he stated that he took pride in keeping the facility clean. I found another Public Storage facility which was cheaper, he understood and politely sent my reservation to the facility to lock me into that rate. Somehow I felt like I deserted him because he made me feel very comfortable and my belonging was going to be OK. Sounds pathetic on my part, I know. I will recommend this facility to anyone who is looking for a storage place. Rafael you are the best.
November 1, 2013
Google Public Storage Krys Medina
Raphael was helping me with the sign-in and registration process and I must say that he is the reason I chose to keep renting my unit from Public Storage. He was very professional in performing his job even when another employee tried to hard-sell us a lock we did not want since we have purchased our own at Home Depot. Overall I am very satisfied with the quality of service I have been given at this location.
October 31, 2013
Google Public Storage CASELOAD CASES
TOP KNOTCH!!! Planned to use the space for a few months and ended up there almost 5 years. Would definitely use again if needed. Staff there was incredible (Rafael & Hector were my favorites). I'm in customer service so I recognize good service immediately and I appreciate being on the receiving end of it. Thanks for all the help and making this a smooth transaction. Didn't forget you Rafael, Will drop by next Monday. Kenn Gulley
October 22, 2013
Google Public Storage Diana Rivera
The employes were friendly, the place was clean, felt nice & warm. Hector was very friendly and made me feel welcomed.
October 20, 2013
Google Public Storage James Wolff
Amazing service. Hector and Rafael did such a good job attending to my needs. My friend and I are going to recommend this location to our colleagues! Thanks Hector and Rafael!
October 18, 2013
Google Public Storage Tia Barring
Raphael & Hector are beyond congenial and both excel in customer service. I've been renting at the Ashland location for 2 years and am always greeted by name and asked how I can be helped. I appreciate Raphael's management style and the teamwork ethic he and Hector have built. I will continue to refer others to the Ashland location; especially since my experience has been so pleasant for the past couple years.
October 15, 2013
Google Public Storage Lydia Rogers-Smith
I was pleasantly pleased with the assistance I received at this storage facility. Maurice and Rafael was more than helpful. Their knowledge is priceless. I appreciate all their help and commend them on their professionalism! !!
September 30, 2013
Google Public Storage Janna Balsamo
I would like to take the time to give my review regarding the Public Storage on Ashland Ave. I primarily worked with Rafael, but found Hector and Maurice also very pleasant and helpful. Rafael went above and beyond my expectations and I would like to say thank you to him. When I arrived to start the rental process, the office was very busy. Rafael is quite the multitasker! He handled everything with a smile on his face. The people at this facility are kind and seem to appreciate your business. Rafael cut me a break today when it seemed no one else would. (my uhaul broke down and I couldn't catch a break at all! Thanks for letting me keep the truck there to wait for a tow!) I would definitely recommend this facility not only for the people but it's a nice secure location!
September 21, 2013
Google Public Storage LaDonna Raeh
Never have I experienced such great customer service on this side of town. Both Maurice and Rafael we very knowledgeable, professional and friendly to me. I was taken on a grand tour along with a demonstration of how the storage unit would fit my needs. Thank you guys!
September 16, 2013
Google Public Storage De'Andre Warren
It was convenient and reasonably priced. My storage unit was a little ragged and awkwardly shaped, but I wasn't getting a storage unit to put my stuff in palace. The staff was very helpful and nice every time I went in. The building was also very secure with multiple levels of security. Overall, I was satisfied with this particular storage unit.
September 15, 2013
Google Public Storage Michael Burkholder
An avid foodie and frequent restaurant reviewer, tackling a review about a storage facility would seem like a simple task but one I really want to take seriously. So how to go about this? The facility is very well maintained! Security is above and beyond! The contract was very well explained and the corporate website has plenty of information and easy access to My Account stuff! So what separates this storage facility from the rest? Customer service and the relationship both Rafael and Maurice have with their customers!! Both these guys are awesome and without a doubt the best I have dealt with in my over 20 years of renting a storage space!! These guys have had my business for over a year and will continue to have my business as long as either one remains the manager!!