Public Storage Self-Storage Units at 1414 S Wabash Ave, Chicago, IL

Mary is such a hard worker! She had a MAJOR problem she had to handle at the facility and she was able to keep a cool head, take care of customers and still handle the problem. 👏🏻👏🏻👏🏻Great job Mary. Keep up the good work.

I rented an 8x 10 space for $95 a month, as was advertised to me. I measured the space today and not only was it under 7x 10, it has a large structural pole inside. None of this was disclosed to me, verbally or in my contract. I went to the front desk to see if there was a mistake and was told I got the discount because of the pole and if I wanted an actual 8x 10 I would be charged $129/mo. False Advertising, Bait and Switch, Bad Customer Service. Dirty Units and Floors. Choose elsewhere on the same street.

We had to make a quick move out of our current storage unit (different company) due to a drastic price increase. We visited this location and asked to see two units. Amanda not only showed up a couple of units, but she answered all of the questions we had. We immediately secured a unit that met our needs and Amanda was super helpful and patient while we navigated the app and setting up our account online. Great customer service and we are super happy with the unit and location of this storage space (working moving carts, multiple elevators). Thank you so much for your help Amanda- definitely very appreciated!

Lady, I think her name was Amanda, sure was very helpful n pleasant 👍 thank you for making my day!

Amanda is by far a Dedicated employee goes above and beyond.

Long time customer of this facility and the new rules about access hours are absurd and inconvenient. I will be moving my items out of this storage facility as soon as I get around to it.

Out of control weekend staff who's always out to lunch. This is the 3rd time on a Saturday or Sunday where he has these fictitious return times posted to the door. Today, there's a whole line of people waiting for service. Back on Monday 45 minutes before closing, same story.

Riche on wabash is very helpful and nice she deserves a raise

Richer is awesome. I could not have put the contract together without her. She was so helpful and had a great attitude.

Shaneka was awesome helped keep my stuff safe!

Was there today ,, Shane’s came through and helped us out ,, great customer service i n here … and that’s hard to find

Amanda did an amazing job helping me out!

courtesy & very helpful staff! Thank you Richere

Gasta and Amanda were fantastic!! While I am out of state and tying to help facility my college students' apartment move out, which came very last minute, Gasta was so helpful and accommodating. What a great way for a long distance parent to feel at ease and know there are truly kind people out there to help. Thank you SOOOO much for all of your help!!!

I have used this public storage for many many years, so much so that I probably could have repurchased everything that I store in the storage units over again at least 3 times by now. Though many of the staff members have been very nice over the years, I cannot say enough about the kindness and dedication of the current manager, Amanda. I swear that woman NEVER has a day off and is ALWAYS so incredibly kind, diligent, caring and professional. This facility is usually VERY clean, well lit and it's climate controlled all of which are of the utmost importance. Though my family has finally been able to downsize from having 3 large storage lockers simultaneously to having only 1( the monthly price increases have been a bit extreme), I will always choose this location over any other storage options because of Amanda. Thank You Amanda for ALL that you do !!!

I have a storage with them and i pay them on time. all of a sudden they increase my rent by more than 30%. When i asked why, their answers was they have the right to do so and there's nothing no one can do about it. They allegedly notified the people via a post card instead of a formal letter or email. That's outrageous

Amanda is awesome, went for moving equipment and became a customer, very friendly lady!

Lucrea and Amanda are a great team helped me out a lot thanks ladies

Amanda is so hepful

Amanda was very pleasant and informative 😊. The 1414 Wabash is very clean. I look forward to my experience at Public storage

Went there to arrange for a new unit closer to my home. Amanda is amazing. Helpful, patient and informative.

Laquitha was very helpful. Thanks!

Amanda was very helpful and attentive. Place was nice and clean!

Amanda was great helping me with my unit and some new boxes. She helped me out again. Always willing to help

The unit is very dirty and dusty, they lock the doors at 5/6 so you can’t access your things. Rent started at $60/mo and 12 mo later it’s $115/mo (same unit). Update: Following this review, customer service has been very kind and they have readjusted our monthly rate

Amanda is awesome facility very clean and her customer service is off the chart

Amanda is absoulutely amazing with great customer service skills. If I ever need storage needs in the future I would come back just because of my experience with her. When you go here definitely ask for her.

I have been pleased with service there, to date. However, today I went to visit our unit, needed a cart and could not find one. My husband and I happened to run into a Public Storage employee while looking for a cart - when we asked her to help us locate a cart, she said the carts were locked up, that the property was closed, there was no property manager onsite and that we'd need to come back another day. When we asked her when the property would reopen, she said she had no idea. Very disappointing.

Updated: Over the course of slightly two years, the monthly rate for my storage unit increased 54%. Updated: I need to deduct a star because their rates went up 20%. I needed a storage space while I renovate and sell my condo. Rakim was really helpful and informative. Will revisit this review after having used them for a few months, but so far so good!

This last time I was in and out no problems.

Working with Stephanie was absolutely amazing. She made my move super easy by providing clear communication and was available whenever I had questions or when i needed help with arranging a cross country move and was physically unable to be there. The storage facility itself was easy to navigate and clean. Highly recommend this location.

Latosha was a great help on the phone with helping me with finding the right unit for my stuff

Spoke with a Latasha amd she was extremely nice and provided me with some great information.

Latosha was so helpful and polite, very great customer service. Will definitely use you all again because of her. Thank you again Ms.

Great Place, very clean.

Great customer service by Rebecca and Latosh! Thank you ladies!

Courteous people

I would highly recommend Public Storage. The facilities are good and their staff is superb, as exemplified by Jasmin. On a very hectic moving day, Jasmin was extremely kind and competent, going out of her way to help us navigate difficulties unrelated to the facilities. I am so appreciative of Jasmin and the excellent customer service she and Public Storage provided.

I call an spoke to latosha today she was very helpful keep up the good work

David was very helpful and provided excellent customer service!!!

Jasmine was such a joy to work with! She was incredibly patient and helpful to guiding us when we were locked out of our storage unit for some time. She was thorough in verifying our IDs and even stayed past her shift to make sure we were able to be taken care of. Thank you so much Jasmine, couldn’t have asked for a a better experience thanks to you!

My experience with Public Storage was wonderful! The facility was clean, the access rules during COVID were clear, and the staff was always pleasant and helpful.

Clean facilty and accessible parking.

Used their services in the past, and will use them in the future

I am incredibly impressed with Amanda, who has been handling a problem I had at PS on 1414 S Wabash. These days you don't expect a lot of follow through when things go wrong, but I have to say that Amanda's attention to the issue and the attention to details is like a breath of fresh air. Very happy with the service, highly I recommend this location and doing business with Amanda. If she says something, she follows through, and it happens.

This is a clean, safe and well maintained location. Mary and her staff do an excellent job assisting customers to get the space they need and insuring they have a worry free experience. I highly recommend this location.

First time getting to my unit from an online rental and was greeted with very very professional and very warming personality! She answered all my questions and was very detailed on where i would find things. Thanks!

Polite & helpful service. Well secured with camera coverage on every corner of facilities.

Amanda is an outstanding person does the great job customer service

Ricardo was awesome. Helped me a lot

They gave me a comprehensive overview of the facility and the procedures and policies.

Brittany. H; She was very helpful, and helped me get an ideal size space for me.

This is a great storage facility. Everyone I spoke with here was very friendly and available to answer any questions I had, especially Amanda. I felt like she went above and beyond to make sure I had all my questions answered. I recommend this specific facility to anyone in the process of moving and need a place to store their stuff for a reasonable price. They understand storing belongings can be a tough and are just as helpful during the move out process as well. This location is friendly and accommodating to everything I needed. Thank you!

Beware people are living in these storage and smoking cigarette, I moved units because someone was living next to my unit smoking cigs, they move me to another unit and I find out someone else is living next to my new unit as well. They over charge me double price for the same exact size unit and has yet credited me.

Brittany H. provided excellent service. She took the time to show me multiple units to make sure I had the right size. She was polite, funny, knowledgeable and professional.

They put me on the come in the building at 9am then come back in 5:30 pm. Plus I'm going to school coming up. Plus i.m in a Hospitals

Lauren was extremely friendly and made sure to take the time to help us get the perfect unit. Fantastic experience overall!

Not the best place for storage they never clean the floors. You need to bring your own T.P. when you go to the restroom it is not cleaned every day and if something like the door not opening after you put in your code it takes them FOREVER to get it fixed.

Super nice and the whole process was so easy!!! All the staff members nice and helpful! Amanda and Gabriel especially!!!

Cherneal was so amazing and very helpful with my first move in!!!

Rakim and Gabby give the most excellent customer service a person can ask for. Best storage house in Chicago. Will use them for years to come.

Rakim and Lauren have been have extremely helpful with my move in and move out. They were very friendly and accommodating with my requests. Would highly recommend and use their services again.

Rakim was very helpful getting me all setup. Facilities look clean and looking forward to the good service I have been provided so far.

Great Place. Clean, efficient. Rakim helped me out, he was personable and made renting a breeze. Even helped me find a better unit on the fly. Highly recommend!

Cherneal was very helpful and thoughtful with suggestions

Rakim was wonderful! Patient and knowledgeable- I wasn’t sure what size space I needed and he was very thoughtful in helping me map out the space and confirm the appropriate size. I wouldn’t hesitate to recommend this location. Thanks Rakim!

Rakim was very professional and helpful. Great experience

Lauren was very helpful on New Years Eve when my other storage facility closed.

Lauren and Rakim were both very helpful and made my move easy! Would recommend ! Thanks!

Great people to work with! Help us with everything we needed.

Cherneal was great with helping me through the process and explaining the ins and outside to make it a great experience

Cherneal is incredibly helpful! Great customer service and a nice clean location!

Rakim and Cherneal hooked it up! 5 stars!

Gabriel was very helpful and her service was above and beyond. I will recommend this public storage to everyone I know.

Amanda was extremely friendly and helpful!

Cherneal was so helpful with my move out. I will definitely come back and recommend this service to anyone who needs this service

Made it there on Sunday evening. The young man was very helpful.

Taking was very helpful and has great customer service! 😁 Definitely would recommend.

Rahikim and Lauren are besties, most memorable. and passionate staff personal I every had the chance to encounter. Rahikim has a kin sense of humour. As well as Ms. Lauren who has outstanding way to tell a customer just what they need. Come get your public storage need satisfied on 1414 S. Wabash Ave.😁😁😁😁😁

Lauren was very pleasant to work with. She helped me make a Public Storage reservation in a timely manner. Thanks Lauren!:)

brittany. h was courteous, professional, and personable!

The staff was very friendly and most helpful, two things much appreciated in today's climate

Rakim was nice and hopeful to us today give. Us carts and selling storage space to me and my partners

My 1st interaction was great( which is why I gave it a 2 star and not a one) after that it was down hill.Hard to contact over the phone,associates in the facilities giving different prices.The lights goes off while you are in the storage this should be a top notch facility for the $$$ that are charging

My experience at Public Storage with Rakim was excellent!!!!🤗 I would recommend Rakim to everyone.

Rakim and Brittany H. We're very helpful, this is my first time using self storage and they made it quick and easy. Rakim even helped me carry boxes to my Uber because they were to heavy for me. Both are great at their jobs!

Rakim gave excellent service by showing all available units and explaining the storage process. Thanks again Rakim.

Rakim at the Public Storage was beyond helpful. His expertise allowed for a smooth transition from my unit in the south loop area to their unit beyond the orange doors lol. Thanks Rakim for your flexibility and great customer service!

This public storage is very efficient and fast. I love how they got me in and out. Rakim knew his information about the storage and handled everything professionally. He even offered complimentary peanuts. Thank you for going over and beyond for me! Thank you!

Yesterday I went into Public Storage on Wabash in search of a storage container to help a homeless man who needed a box to store his belongings. Rakim was working and not only did he help me pick out the appropriate box, he also helped me assemble it so I could immediately give it to the man in need. This was exceptional customer service and then some! A million thanks to Rakim for helping me make someone else's journey a bit easier. Thank you! Highly recommend this location and staff!

Rakim was very nice and helpful when I came an brought boxes , he even took the time to show me how to put the wardrobe box together, great customer service I will recommend anybody to come here and see him for your storage needs

Brittany was very helpful!

Brittany H is awesome and very helpful with our service. Great customer service and friendly. Thank you Brittany.

Brittany H is an excellent customer service rep. She's very professional and polite. Always there for our storage needs and great suggestions.

Rakim and Lauren were fire AF 😎.

Rakim and Lauren were absolutely fantastic! They were knowledgeable and went above and beyond to help. So much so I plan on recommending these two at this specific facility to other friends who are in the process of moving and need a place to store their stuff for a reasonable price. They understand storing belongings can be a tough and stressful day and they did everything they could to make this transition smooth! Thank you to you both!

Best storage place in all of Illinois. Rakim and Lauren really pulled through for me and helped me make everything as smooth as possible. Highly recommend this place for your storage needs!

I rented a space here today and everything was very easy and well-explained. Rakim was awesome, very much appreciated his help and expertise!

Rakim helped me out and did a great job. Thank you!

Rakim was very helpful with my moving process! He provide me with carts when needed, informed me of policies when I forgot & stated a little longer when I needed help. Thank you!

Super helpful and efficient! Loved the experience!!! Brittany H was awesome!!!

Rakim was such a nice young man I will be coming back

Tiffany was extremely helpful and super nice! Love the positive attitude!

Rakim great customer service

Great service Rakim was really helpful and profesional great location on 1414 s wabash

Thank you so much for Tiffany for helping me figure everything out and being so kind!!

Rakim customer service was excellent!

Rakim was really knowledgeable about units!! Help me get into the right space for me!!

I was at Public Storage an the service was terrific on Wabash and 14th .Ms.Tiffany sevice was great am glad she very helpful an I appreciate.Thank You Public Storage have a great day.

Great interaction with staff, understood everything, have a great feeling about this place.

Brittany H - was fabulous to work with. Took care of me!

Rakim was an excellent help.Give him a raise

A very welcoming and friendly service. Also very helpful and informative.

Brittany H was amazing, she even stayed late to help out. Very helpful and clean property

Excellent service I’ll give Rakim a 10 perfect score

Ms. Michael was a tremendous help I could not have done it without her. I would definitely recommend public storage to my friends and family just because of Michael.

Kiara was very helpful in my time of need, I'll definitely recommend her services again!!

Great on boarding process!

Rakim was amazing, super easy to work with and clear! Best experience I’ve ever had!

Brittany.H. is an amazing asset to this company and work ethics Her employer is very lucky to have her She is wonderful with customer service and makes it a pleasant and pleasure to do business with Brittany is THE BEST!!!!

I had to make a last minute run to grab boxes and packing materials for a big move. As you could understand, I was stressed and a little unsure of what to purchase. Once inside, I was greeted by the friendly and helpful Rakim who asked some questions about the move and what I was most concerned about. He helped me create a good bundle of boxes and packing materials based on my feedback and even helped me bring everything to my car. Thanks Rakim for the help and Public Storage for reasonable prices!

Michael and Brittany always give me Great customers service and always there when i need help

Every time I come to pay my bill Michael and rakim Alway help me and give me 5 star customer service

Michael and Rakim are amazing & make the storage process so easy. Love working with them! Everyone should check this place out.

I came to pay my bill and Michael and Rakim was a Great help

Michael and Rakim has been exceptionally professional and kind during my stay. They have both worked with me to house and secure my articals. I havs been a client of this facilty on 1400 Wabash for over a year and because of the professional service offered by the caretakers of this location I was comfortable and knew my aeticals were safe.Good work folks.

Michael and Rakim were helpful and very patient with me/customers, especially withit being the end of the work day for some. Keep up the great work!

Brittany and rakhim and Michael were very helpful with helping me out. This facility is top notch!! Recommend it to everyone.

Rakim and kiara were very helpful and provided great customer service. They were very knowledgeable about every aspect and answered all of my questions! Thank you!

I was drawn to this particular facility because of its easily accessible parking lot. Upon going in and talking to manager LaZenobia I was all the more impressed, and confident that this was the place that I wanted to store my items. LaZenobia was friendly, very professional, and she answered all of my questions. She also gave the clear impression of being eager for my business. Signing up was very easy online. Manager Rakim was there when I checked in a few days later. He too was friendly, professional, and extremely efficient. He provided a very informative and to the point rundown of the facility and what it had to offer. It was very clean and clearly well maintained; Rakim's pride in it was quite evident. The facility also appeared quite secure and safe. In no time I was checked in, assigned my storage compartment, and was good to go. I was extremely impressed, and I would readily recommend this location to anyone asking me about a good place to store items!

Brittany H. and Lazenobia were amazing and accommodating. They were helpful and very informative. I appreciate the service

Brittany.h was super help and friendly!!

Very clean with friendly staff. Rhakim is always ready to help a customer. Easy access with room to park. Two elevators that always seem to be on my floor. Safe downtown location.

I came to Public Storage to see what the price was for a 10x15 unit because I am looking to move from Florida in a month. Michael and Rakim gave me all the knowledge I needed! They was so nice, kind and patient with me! Thanks for the all the help!!

Great service by Rakim always!!

Maurice provided stellar & hassle free customer service. He had my husband and I in, out, and informed in record time! Thanks! Connie

Michael and Maurice were great!

Maurice was extremely helpful and even helped me find a bigger unit that was cheaper. How’s that for customer service.

Michael was very very helpful and nice Thank you

Rakim made the process of getting a storage unit a smooth efficient process. He was courteous and informative going thru the process and wanted to make sure I was happy with my unit. I appreciated his great service.

Rakim was amazing. Great customer service!

Great service. Clarifications provides when needed. Setup for a space was easy. Maurice and Michael were great.

Rakim was very helpful the facility is clean and customer service is great

Maurice and my girl Michael were very helpful!

I visited the location in Chicago south loop on 14th and Wabash and Rakim was very professional and fast. He got me in and out!!!! Thank you!

Michael and Maurice were helpful and professionam. They were empathetic to all the issues we had with moving and were extremely caring and when I came back, remembered and checked up on me. I felt very cared for as a human being and a customer. Thank you to them.

Super nice staff. Maurice, Rakim and Michael all cool. Thank you!

Great job Maurice and michael. Thank you for all the attention!!

Maurice and Micheal were awesome and very helpful!!

Great rainy Saturday service from Maurice and Michael 🎄

Rakim was extremely helpful and very thoughtful. Explained everything very clearly and made me confident with my decision to choose Public Storage. Maurice was also fantastic. Super friendly!

Maurice did a great job getting me set up w a great storage locker.

Brittany .H Great service! Thank you!! Stayed late.

Brittany H and lazebobia was very helpful. They made sure I protected all my belongings and provided me with 5star customer service . Great and clean location.

LaZenobia is the best customer service lady. Periof. She goes above and beyond her job in order to help her customers. She rocks. Simon

Maurice good dude showed love

Maurice and Michael are amazing!!! You all assisted me with all the materials that I needed to pack my son’s belongings as well as helping me lease a unit that fits my budget. I give you both 5 stars for your impeccable service., kindness and professionalism. Thank you so much, Kimberly

Brittany. H shining review 5 stars more if I could 🌟

I had a very pleasant experience with Rakim and Brittany H. I came in and they made sure u was taken care of immediately. Great customer service

Maurice and the whole staff has been incredible to work with. I highly recommend this space! (Special props to Lazenobia, who is a blast and keeps the whole place spotless!)

I'm was searching for storage solution and Maurice helped me figure out what I needed. The site's central location is a major perk.

Rakim's provided excellent customer service. I feel very knowledgeable about my unit.

Maurice i have rented a storage unit here since 2004. The facility is always clean and fresh smelling. Maurice is friendly and courteous, and he always strives to assist the customers.

The storage is very clean and price is reasonable. The location is premium and easy access. Maurice is a very nice Manager and he is very helpful.

Maurice runs this storage facility well

Mauric is super helpful, great costumer service!

Maurice is very helpful and professional , love to store my items in here

Maurice is the greatest guy! Always keeps me informed with whats going on here, always so friendly and accommodating for our needs! Definitely reccomend!

The building is very clean. Unlike the last storage I rented from there's plenty of room and good staff. Maurice is the man; He's super nice and always making sure my storage needs are met!

Our storage unit was broken into and half of our storage stolen, including unique Marshall Fields unique furniture. We were never notified and when we found out, the clerk on duty kept touching and rubbing on all the door despite of our request to stop as we had called the police. This storage location was not helpful with the investigation and did not provide video surveillance.

Property seems clean Hard to find a cart or staff

Maurice was spectacular. Great customer service.

Maurice was such a pleasure to work with! Made selecting a unit hassle free! Thank you!!

Thanks, Maurice for the great customer service. Will definitely use this spot for my next storage adventure.

Maurice was excellent. He took care of all of my needs and answered all of my questions .

Great service here! Maurice and Lazenobia have been a huge help.

Maurice demonstrated excellent customer service today while inquiring about storage will be recommended others to store at this facility and will store my items here as well

Lazenobia Wilson is the best. Her patience was more than you can ever imagine. If anytime you need info about storage, see my girl she will be ready for any challenge you may have.

Maurice and Lazenobia were very helpful!

Maurice, I had a wonderful experience renting the storage place on Wabash Ave. You were very patient, courteous and knowledgeable. You answered all my questions with a smile. Thanks for your time and patience.

Very good customer service from maurice today.

Maurice runs a tight ship here! He's tough but a really nice guy. Im currently storing here now and I'm the future I'd be happy to store here again!

Recently purchased a unit, and I am very happy with the experience. Maurice and Cassie provided exemplary service. I will recommend this location to others. A+

Maurice was superb!! Fast, efficient, and got me exactly what I needed.

Excellent service with Maurice!!!

VERY DISSATISFIED - i wish I could post this with NO STAR highlighted or 1/2 STAR highlighted. Reason being, we feel lied to - bullied and altogether robbed. After paying (on 8/24/2018) the lien and two months back rent approximately 4 days before the auction date (on 8/28/2018), I was asked for an additional fee for a "lock change" which was not included in the final bill. I called the customer service # who advised me this should not have been done. Since that time, Andres has been harassed about payment - after the payment had been made (we have the phone records) and I, Percy, have been given a district manager's name, whom I learned (three days later) is no longer in that position. After receiving no response from the DM, I was given the regional manager's name, Meghan Arquette, who hasn't returned any of my calls. It appears that she has numerous encounters with other clients who described her performance, for lack of better words, as extremely less than stellar. I was advised of the "lock change fee" after the bill was paid and as of now, I have gate access, but no access to my belongings and no response from the District or Regional Manager and avoidance from the Property Manager, Maurice. Not only had the Public Storage customer service representative via telephone advise me that the direction and approach of the property manager was "outside of the scope" of Public Storage business practice, but some of the discussions which took place were inappropriate as they were unprofessional. A followup letter with dates, occurrences/violations and inappropriate conduct will be sent to the various regulatory and compliance agencies, as well as counsel at the corporate office of Public Storage. My concern is that my belongings/some of my belongings were sold before the time and either they are 1) hoping this will roll into another month, or 2) trying to regroup my belongings before their lock is removed. This behavior is beyond disrespectful and demonstrates gross breach. Signed, Percy Davis/Andres Pena

Maurice and staff always nice and friendly!!!!

The reason I came to public storage is because of Maurice and Amanda I read the reviews online I came in and they were really great with me you guys rock 8/20/2018 I love this location I went into my storage today and I really needed help with something and Brittany H was nice enough to help me Brittany H I appreciate you so much for what you did for me today thx you so much

Maurice is professional and very kind!

Maurice was great assisting

Great clean facilities, helpful staff. Maurice was helpful in getting me all moved out successfully!

Maurice was very professional and went out of his way to make sure that all my needs for storage was met... definitely a great experience.... You don’t find such outstanding customer service these days as the kind that was given today..... GIVE THAT MAN A RAISE!!!!!

Maurice is dope and professional!

Maurice, Manager was very helpful & professional. He was pleasant & polite. My experience was wonderful. I was able to relax & remain calm about my transition. Public Storage experience was Great.

Maurice and the staff were very professional and courteous. Would recommend friends and family members to this facility

Good experience! Thank you Maurice for excellent assistance!

It is a good storage co.

Maurice is a great store manager and takes care of customers and the site very well.

Great people, excellent service, clean facility WHAT MORE CAN YOU ASK FOR??? Thanks Maurice!!!!!!

Maurice and Charles provided excellent service they are very efficient and very professional. The facility very clean and we'll kept

Maurice, very nice guy, very helpful. My best recommendation.

Morice, the manager of the place, is so friendly and helpful. Keep up with great work !

Rakim and Spencer .. thanks

Rakim and Spencer were awesome! Really great customer service and the manager Maurice is great too!

Maurice was very helpful.

Great storage facility! Rakim was extremely helpful and friendly! Highly recommend. I'll go back just for Rakim's customer service!

Rakim and Spencer did a great job helping me today!

Maurice was great. Come here often.

Space is well managed, secure, and easy to get to. Maurice, property manager, is always around and quick to help if you need help. Highly recommend for short or long-term storage needs.

Maurice provided outstanding customer service and did not hesitate to offer assistance. He was friendly, and the facility was well-kept and clean.

Maurice was excellent on my move in setting up the unit and ensuring I had everything I needed for move. Both my parents and I have units here and would recommend.

While the space is very good, the staff was not very helpful. Rakim was very rude and made the process more difficult and tiring than moving an a tire house.

Maurice has excellent salesmanship skills and is very professional. Most appreciated.

Just Had an awesome experience with a newer employee named Charles.he was very helpful and detailed with the rentals process. The location was very clean and neat. I highly recommend this location. Maurice and Charles were a great help.

Maurice was fab.... He was accommodating to all my needs Very professional... Easy From kentucky

Maurice was extremely nice and answered all my questions that I had.

Maurice has been helpful with my spot here over the past year. Clean and accesible. Would recommend.

The facility is clean and staff was very helpful. Rakim provided outstanding customer service providing me assisting on what Public Storage unit location would meet my needs. Thank you Rakim!

I was not having a good day so I went to this place and was on the end of my rope. Rakim and Maurice were very polite and helpful. They put a smile on my face. Thank You!

Maurice was excellent, highly recommend this public storage!

Maurice great place and great staff

Maurice is very helpful and nice！

Maurice was very nice and helpful

Mauricio very professional manager and appreciate his awesome customer service

Rakim and the staff at this location are great. They explained everything well and made a stressful day much less stressful.

Quick and friendly service

Markim and Kendra was of great service to me very prompt and curtious I appreciate there services !!!!

Rikim is amazing! Great service

Great customer service! Maurice helped us get the best storage for us and guided us through the whole process so it was really easy to understand everything. I will definitely come back here when I need a storage again.

Amanda was a ton of help and made the moving process easy and smooth! Thanks!

maurice was great always there when we needed him

A very clean storage rental. Brittany H walked me through everything I needed to know on renting a unit. Was very patient with all my questions.

Maurice and Manny were extremely friendly and informative!

Maurice was very thorough and helpful.

maurice was very very helpful with me today.

Thank to Maurice for a smooth move in.

Need cleaning

Maurice and Manny were so courteous and professional.

Maurice was great! Very helpful and wonderful service!

Great service! Maurice and Manny were awesome 😍

Maurice provided with me excellent customer service and answered all of my questions regarding storage excellent manager

Maurice’s level of customer service was top-notch.

Maurice was very helpful and he make sure that he did everything to help me. We need more helpful people like Maurice. Thank you.

Maurice

Just moved storage units and experience so far been excellent so far!

Maurice provided excellent service while renting a space today Amanda was helpful as well

Maurice and Britanny

Don't trust this place or any Public Storage....the employees are allowed to steal your belongings.

Maurice is very professional and courteous i appreciate his great service

Maurice (property manager) was great! Very nice and went above and beyond. Facilities are clean and the items in our storage unit were very well kept. Would definitely use again.

Good service, very clear instructions. Rakrn is very helpful!

The staff is very friendly ! Maurice and Rakin went out of their way to make out experience seem less! I recommend !

Maurice has been a great help!

Maurice provides great customer service and is very professional

Maurice & Amanda were great in helping me acquire storage. Everything was smooth after both staff adjusted my purchase to the required needed for the contents stored. The building & parking are always spotless.

Maurice provided excellent customer service and is always a true professional. He has very clean facility and a excellent staff

Rakim was very helpful helping me choose the right storage unit he is very funny and kind I recommend if you need a storage unit come to Wabash an see Rakim he is the best

Rakim offer excellent customer service!!

Maurice and the staff provided extraordinary customer service and are very professional managers

MAURICE IS A EXCELLENT MANAGER AND RUNS A VERY CLEANED FACILITY .I WILL RECOMMEND ALL MY FRIENDS HERE.THAMKS MAURICE FOR YOUR EXCELLENT CUSTOMER SERVICE

This Public Storage location is one of the best I've ever used in city, friendly staff, clean facility, and Maurice is always willing to go the extra mile to help customers out. Highly recommend!

Maurice was incredible today!! Extremely helpful!! 5 stars!

Rakim was very helpful! Thanks!

Great service by Rakim. This is my second time using this company.

I’ve rented a unit at his facility for close to 10 years. Always clean and reliable. Maurice is as helpful and friendly as they come...always A+ customer service. Would recommend the facility to anyone and tell them to ask for Maurice if they are interested in looking at units or have a problem.

Rakim was really helpful and friendly.. Good job!!

Maurice and Rakim were very professional answering questions and showing me storage space. This was the first storage place I stopped and will not visit anymore. My friend rented her space today based on the awesome service.

Maurice was very helpful.

Rakim has been helpful during the check in!

Maurice and team were great. It was a convenient location and easy to move in and out.

Maurice gave us great customer service!

Maurice provides great customer service. Have been renting here for 5 years.

Maurice was extremely helpful and accommodating! Very good service!

Maurice does a great job very polite and professional

Lisa real helpful

Maurice was very outstanding service today while renting a storage space

Very clean storage place. Rakim and Maurice was very nice and helpful. Great service

Rakim & Lisa they are great fenomenal people and Rakim is funny af and they helped us out get the best price!

Great customer service. Maurice and Rakim were great help.

Rakim and Maurice very nice and made me not mind spending my money!!!

Rakim and Maurice where great I had to move in q hurry both gentlemen helped me find the best storage to fit my needs I feel so relieved seeing that moving can be very trying I will recommend this storage facility in particular to all my friend and family the customer service was excellent.. Thanks again guys..😀

Rakim and Lisa was fantastic. They were knowledgeable, honest and great customer service.

Rikim helped us with our move out. Very helpful.

Maurice - outstanding customer service!!!

rakim an Maurice very excellent serive in a timly manner keep up the good work...!!!!

Maurice and Rakim Where very Good & Helpful !! They Rock!

As a first Time a mover I cannot day how much more grateful I am for this experience. Raging and Maurice were highly professional efficient and took their time with my process. I had to come back and transfer my unit to a larger size and Lisa took out the time to make the experience as pain free as possible. I would recommend this place to anyone seeking to have a nice clean environment to store their belongings and and a wonder staff to help with the process.

Maurice was efficent very helpful and made sure I was happy from move in to move out.

Maurice and Rakim provides excellent customer and does a wobderful job managing the property

Rakim and Maurice did an excellent job in showing several units until we were able to find the right one. Thank you!!

Maurice was wonderful! He gave us grade A customer service & made sure we were all taken care of! Definitely recommend this location.

Great service

Hi my name is latrina I stop in at this location where rakim helped me out with my storage great employee.

MAURICE PROVIDES EXCELLENT CUSTOMER SERVICE AND GOES BEYOND THE CALL OF DUTY

Maurice is very helpful.

Maurice was great! Easy to work with! Very understanding!

Maurice I enjoyed my stay very clean And the staff was very professional.

Im really pleased with this location. I work a lot with the manager Maurice and he's been very helpful. Also its a busy location and Ive never had an issue with parking. Dollies available upon request.

Do you have climate controlled units? Meaning heat and air conditioning?

Maurice provided excellent service for me today and he was very courteous

Maurice did a great job showing me around. Great customer service.

Maurice Was very helpful at the time of need. He made may daughters situation a lot better. Very please with the service that was given today.

Maurice provided excellent customer service, and I'd recommend this location to anyone in need!

MAURICE WAS VERY PROFESSIONAL AND HE ANSWERED ALL OF MY QUESTIONS DURING MOVEIN PROCESS

Maurice was AWESOME!!

Maurice and Lisa were extremely helpful and friendly. The location was clean.

MAURICE PROVIDES EXCELLENT CUSTOMER SERVICE

Maurice was awesome!

.Maurice has really nice employees.

Maurice was very helpful. We both joked that my dad's name Cousins names is maurice.!. He deserves a pay raise

MAurice is cool as hell !!

Maurice and Shonnile gave me great service!

Maurice and Terrance gives awesome customer service

Maurice, Terrance , Shonillle were very sweet and accommodating to all my needs for storage space. xx

Maurice and Terrence I had a nice experience visting the store really the store and storage units they have

Much thanks to Maurice and John for all their help! Made everything super easy and enjoyable! Wonderful facility!

Maurice and Terrance were very timely, informative and polite. Great workers who made the check in process a fast one.

Maurice I have a good time using this storage. Clean and organized.

Maurice was so helpful and thorough during my meeting. I was late but he was more than happy to accommodate me. he even found a unit for me that I was happy with! I recommend this facility to anyone looking to store their items!

Maurice and Margaret very good. Service all the time

Maurice thanks for your help with my locker. Under pressure you took charge of the situation insured my items were safe. Thanks more for your professionalism.

Margaret is literally the best!!!! Helped us with paperwork and made our transition to the storage unit with our furniture so much smoother! Maurice made sure the moving company moved the furniture in the storage in one piece! Amassing staff all around and extremely helpful in the process! Shoutout to Margaret and Maurice for the being the BEST ever!!!

Is this storage facility flooded by hurricane harvey

Great experience with Maurice!

Margaret and Maurice very good customer service and always service with smile great clean customer service !!

Maurice great person . Helped me in the storage process . I would recommend this public storage location to anyone that needs storage .

Staff, especially Maurice, is always very helpful and efficient

Maurice was extremely helpful, great service!

Maurice and Lisa provided me with great customer service!!

Maurice runs a great operation with great customer service.

Maurice EXCELLENT service

Maurice is cool and helped me moving out

The site manager Maurice was extremely helpful and friendly. One of the best storage experiences I've had. Super easy and quick. Best in the city.

Maurice was prompt! Service was fast no fuss great attitude!!

Maurice gave me excellent customer service today

Didn't have one issue while storing my belongings there. Great place. Maurice and Margret were excellent!!

This place raised the price of the monthly rent by $20 without notice. I saw no provisions for this within the contract that I signed but it was basically a "deal with it" type of situation. At least that's how management made me feel about it. The cost of renting a truck & finding a new location left me in a "deal with it" space. BE CAREFUL!

Friendly staff, Maurice was very attentive and there was always a cart for me to use to move stuff. Not sure what it would be like at busier times as I made a point of going in the middle of the day on weekdays but I had a good experience here.

I chose Public Storage because of its national reputation, but meeting Maurice and Margaret at South Wabash yesterday, and knowing that they will be the people who will keep my belongings safe, was a real bonus. They gave me all the information I needed and they answered all my questions - all with patience and courtesy. I have complete confidence in them and in the facility they manage.

Maurice the manager with excellent customer service and is a true professional

Maurice and Margaret provided me with excellent customer service today

Maurice and Ashley were very friendly and great to work with!

MAURICE AND MARGARET VERY PROFESSIONAL AND COURTEOUS

Maurice Britney DM Great Service

Beware of basement- water damage- Oh Yes

Maurice was wonderful to work with and so helpful to us in a time of need. We love this storage facility and would recommend it and the staff to anyone!

Maurice was super helpful during my move and made the process fast and efficient !

I needed help in the number of boxes I would need for my move from a 4 story townhome. Maurice was the most helpful and offer much insight to what I would require and suggestions on what else would be needed. I returned two more times and never felt pressure to buy more than I needed. I will recommend this Public Storage site to all!

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