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Address

5643 N Broadway St
Chicago, IL 60660

Phone

872-216-5977

872-216-5977

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

872-216-5977

872-216-5977

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 51/mo
    Online only price
    Small 5'x5'
    • Upstairs/elevator
    $ 51/mo $68
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    8'x10'
    Online only price
    $ 57/mo
    Online only price
    Half Price Sale
    Medium 8'x10'
    • Upstairs/elevator
    $ 57/mo $114
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    5'x15'
    Online only price
    $ 59/mo
    Online only price
    Half Price Sale
    Medium 5'x15'
    • Upstairs/elevator
    $ 59/mo $118
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 70/mo
    Online only price
    2nd Month Free
    Small 5'x10'
    • Upstairs/elevator
    $ 70/mo $94
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    7'x8'
    Online only price
    $ 72/mo
    Online only price
    2nd Month Free
    Small 7'x8'
    • Upstairs/elevator
    $ 72/mo $95
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 91/mo
    Online only price
    2nd Month Free
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 91/mo $121
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 125/mo
    Online only price
    2nd Month Free
    Medium 10'x10'
    • Upstairs/elevator
    $ 125/mo $166
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 136/mo
    Online only price
    2nd Month Free
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 136/mo $182
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Chicago Storage Units In Edgewater

This Chicago Public Storage has a wide selection of self storage, perfect for customers on the north side, especially Edgewater, Magnolia Glen, Rogers Park and the surrounding neighborhoods.
Sitting on the east side of North Broadway between Bryn Mawr Avenue and Hollywood Avenue, nearly all of the units at this facility are indoor storage units, though there are also a few outdoor, drive-up storage units, all of which are located in an area featuring key-code access for customers. The property manager also lives on site for additional peace of mind.
Walking distance from Broadway Armory Park, grab a 5x5 storage unit at this location to act as a large sports locker, whether it's basketball gear, gymnastics gear or anything else important to keep near the athletic complex.
Less than a mile from the shores of Lake Michigan, a 10x10 storage unit at this location is an ideal spot to keep beach gear year-round for trips out to Osterman Beach or Foster Beach with friends and family.
With no shortage of high-rise and mid-rise apartment and condo complexes in the area, a large 10x30 storage unit is the answer when local residents can't figure out where to keep that extra sofa, spare mattress or some old appliances that won't quite fit in a smaller space.
One of the most unique – and most desirable – neighborhoods in the greater Chicago area, Edgewater boasts beautiful beaches, historical architecture and premium shopping and dining options, making it easy to see why folks continue to flock to the area year after year.
Whenever things get a little tight and some extra storage space is in order, head over to this Public Storage to provide cheap storage units and friendly customer service year-round.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 454)

February 26, 2024
Google Public Storage Blake Pearson
Great customer service. Jorge the property manager answered all my questions and helped me pick the best option for my needs. Highly recommend
February 18, 2024
Google Public Storage Chorise Stewart Bey
Terry was a great help in getting me moved in.
February 16, 2024
Google Public Storage Dante Torres
Terry Greatest employee, help me with my rental. Thank you!!!
February 14, 2024
Google Public Storage Texas Gitano
Wonderful experience with Jorge, I will hilly recommend this location he is a 5 star guy
February 13, 2024
Google Public Storage Jeffrey Auld
Great customer service by your team member, Jorge. Friendly and accommodating. It was a pleasure doing business and he went the extra mile in providing quality service. Thanks again Jorge.
February 13, 2024
Google Public Storage Ed Mogul
The agent, Jorge, was extremely helpful and professional.
February 5, 2024
Google Public Storage Joe Madonia
Jorge at this location has provided exceptional and professional experience and has helped me with issues with my storage space and has kept me a satisfied public storage customer. All too often we just write to complain, but don’t write often enough when we experience this type of truly exceptional customer experience. Thank you to Jorge and the public storage crew!
January 22, 2024
Google Public Storage Jerri Tekelu
I've been with Public storage 5643 N Broadway for few years now and I really like it. Easy in and out access, secure gate and the staff are great especially Jorge always helpful. I highly recommend it.
December 26, 2023
Google Public Storage Azmeraw Alamneh
Sheena was a great help today!
December 14, 2023
Google Public Storage Reese Huebsch
Jorge has been awesome! Would give him 6 stars if I could. Easy process, great service. Thanks!!
December 13, 2023
Google Public Storage Diane Potocki
December 12, 2023
Google Public Storage maria buenconsejo
Jorge was very helpful with the app. Spent time patiently explaining issue on app.
December 12, 2023
Google Public Storage The Great Catsby
Great experience today renting a unit at this location. Jorge was very friendly and professional. I asked lots of questions and he had all the answers.
November 21, 2023
Google Public Storage Lily Bash
Nice staff. Jorge was super helpful. Place is clean and organized as well.
October 28, 2023
Google Public Storage JG OC
Jorge was very helpful and helped me to find a unit pretty quick!
October 16, 2023
Google Public Storage Carla Kroll
Very friendly service Jorge! Quick and easy!
September 16, 2023
Google Public Storage Sam Barber
Jorge and Terry were very helpful. Friendly and prompt. Highly Recommend!
September 12, 2023
Google Public Storage Jennise Jones
Jorge, the manager went above and beyond to make my moving experience stress free and to accommodate me into my unit. Very professional and cares about his customers.
September 12, 2023
Google Public Storage Jeff Davis
Jorge was super helpful in getting us all set up with our storage unit. Always has a positive attitude and is easy to work with.
September 7, 2023
Google Public Storage Alfred Rochester
Sheena was absolutely fantastic in helping me find a storage unit!
August 30, 2023
Google Public Storage wiki2rad
Jorge was amazing. He helped me transfer my storage locker and got my PS app working after much frustration!
August 29, 2023
Google Public Storage Katelyn Sulander
Jorge was awesome and helped us quick and easy!
August 28, 2023
Google Public Storage Tony Dechario
Jorge, after being directed to him by Terry over at 5733 N Broadway, helped me quickly resolve an issue with my reservation, gave the accurate information as to what the next steps would be and finally, even though he said it would take about 2 days, he got in touch with his manager on the same day and notified me within half an hour that I had been refunded and what could not be refunded had been applied as a credit to my revised reservation. All in all, an excellent experience. Also, I think its great that they incentive these reviews and it reflects in the service provided.
August 28, 2023
Google Public Storage Mohit Kumar
Jorge was extremely helpful!
August 28, 2023
Google Public Storage Douglas Herbert
Jorge was great in getting us sorted with size needed for a unit. Good location and plenty of space for vehicle access.
July 26, 2023
Google Public Storage kyle whitney
Jorge was great! Helped me identify which space I needed and was efficient with helping me sign up- definitely recommend coming here with any storage needs!
July 19, 2023
Google Public Storage Alyson Pitts
beyond useless. i’ve been trying for days but even when they’re “open” no one is in in the office and the door is always locked. the number on the door just leads to a call center. go somewhere else
July 19, 2023
Google Public Storage Erika Astudillo
Great service !! Jorge was Very helpful Public Storage has a great team of kind and professional ppl ! Thank you
July 12, 2023
Google Public Storage MSW
Jorge and Sheena were pleasant, efficient, and informative.
June 27, 2023
Google Public Storage Paula Christian
Great price on large space.
June 16, 2023
Google Public Storage Brianna Benavides
Sheena was wonderful! She helped me through this process and was so helpful.
June 12, 2023
Google Public Storage Misgina Tesfamicael
June 2, 2023
Google Public Storage martin melquiades
I rented a 10 x 20 storage. For 300$ and couple months later they bumped 100$ more !! Smdh
June 1, 2023
Google Public Storage sean bitto
Sheena was great in helping me decide what size unit I needed!
May 21, 2023
Google Public Storage Sonia Sanchez
My son is the manger on this place.
May 15, 2023
Google Public Storage Will Cutler
Jorge was very friendly and helpful!
May 13, 2023
Google Public Storage Daniel Steilen
Facility seems pretty nice and Jorge was helpful with getting me set up.
May 8, 2023
Google Public Storage Caroline Weah
Mr Terry(manager) was so helpful and polite doing my service. I will definitely recommend him to friends and family. Thanks Terry!
May 8, 2023
Google Public Storage floriece franklin
May 3, 2023
Google Public Storage Shari Shields
Jorge was so helpful. Very polite & personnel. Thank you Jorge
April 10, 2023
Google Public Storage Nytelighter
Jorge helped me look at a unit and got me all signed up in a matter of 15 minutes. Professional staff 👍🏾.
April 10, 2023
Google Public Storage Melanee Allego
Terry was wonderful!! So grateful for his help!!
March 30, 2023
Google Public Storage William Kolic
March 13, 2023
Google Public Storage Sylvie Hutchings
Wonderful staff. Very professional including Jorge.
February 18, 2023
Google Public Storage Ricardo “Rick” Navarro
Friendly service by Jorge ..
February 12, 2023
Google Public Storage Jason H
Jorge was very professional. Gave great options and and checked the unit thoroughly for safety
February 8, 2023
Google Public Storage Rafael Fernanz
Someone broke into my storage unit. Also, I always have to wait a long time to get assistance at my location when I need it. Recently, I tried to set up an online account, but they required me to go to the physical location to do so. I have to drive 32 miles today just to register my email. I'm definitely moving to a different company's storage service. This Public Storage experience has been a complete nightmare.
February 8, 2023
Google Public Storage Samatha Robinson
Jorge was a very big help and explained everything easily to us. He showed us the unit we were interested in and let us know how things worked and what to consider when moving certain items in. He also took time to help us make sure we used the app to open the gate for easy access. It was awesome!
February 8, 2023
Google Public Storage Alex Todd
Needed a unit the day of, and Jorge was quick to show us what we needed, get us signed up, answer any of our questions, and have us out and ready to start moving very quickly.
February 2, 2023
Google Public Storage Adetokunbo Akisanya
Jorge gave excellent service. Highly recommend this location.
January 22, 2023
Google Public Storage Orlando Colon
January 19, 2023
Google Public Storage Joshua Farayola
I had an easy and great time checking in at this location with help from Sheena and she was great. THANK YOU Sheena
January 18, 2023
Google Public Storage Rachel Howell
At the 5643 location Jorge was extremely helpful. I called multiple times with issues and he went above and beyond to help me out. He was kind and professional and actually solved me issues. He’s fantastic, that guy needs a raise!
January 16, 2023
Google Public Storage Adiat Onigbanjo
Jorge is great!
December 20, 2022
Google Public Storage Claudio De La O
Laquitha and Tiffany helped me get transferred into my new unit with no problems and very friendly
December 18, 2022
Google Public Storage Ann Svane
Rebecca was so helpful! The staff always is at this location.
December 10, 2022
Google Public Storage Abo eid
Sheena was really great she is a helpfully. she do her best I’m highly recommend. I appreciate it her service
November 7, 2022
Google Public Storage Carlos Márquez
I do not recommend this storage. 6 months ago I rented a unit and was told that they did not have many units available so their advertisement for the first month free is false and now in November they increased the price of the unit by 25% so when I call because of this increase I They say that since the rent is month to month they can raise the prices without any notification and the excuse for the increase was the same as when I rent the unit…”there is a lot of demand and few units” to which I reply “then if the demand drops, the price will drop. price?" and his answer was "prices never go down, rather they go up every 3 or 6 months". very disappointed with this company
November 6, 2022
Google Public Storage Josephine Jones brown
BEEN/THERE/20/YEARS/NEED/TO/MOVE/COST/A/LOT/BUT/WORKERS/ARE/5/STARS
November 5, 2022
Google Public Storage Marsha Muldrow
Sheena and Terry are great! Everytime I come into this location I receive high energy and great customer service! I recommend this location!
November 4, 2022
Google Public Storage Gino Paul Mendoza Capio
November 2, 2022
Google Public Storage Janet 'janl'
Great service Jorge always!!!
October 31, 2022
Google Public Storage Kathleen Marrin
Jorge, Is wonderful, he helped this senior complete all the necessary paperwork & gave me. Great tour & advice on how to use elevator & carts & outside gate. He’s awesome!!!
October 29, 2022
Google Public Storage Brian Jemison
Very awesome service. Jorge was super helpful. Definitely would recommend.
October 20, 2022
Google Public Storage Jacqueline Wilson
Sheena was so helpful!
October 20, 2022
Google Public Storage Asia Richardson
Sheena was soooo greattt , made our process very speedy and knowledgeable. Glad we picked the right storage place 😀
September 26, 2022
Google Public Storage Ariana De Jesus
I’ve been having my things stored at another facility in the neighborhood (rhymes with wife porridge) & had the worst experience. Their manager was extremely unprofessional & my storage rate was going up every month without any explanation. I decided to check out other options & found an awesome promotion for public storage. Jorge called me as soon as I put in my reservation with further information about the storage unit & overall process. Coming in he actually showed me the unit & went over cost, entryway, & further details. He was extremely helpful! If you’re in the Edgewater/Andersonville area I highly recommend this facility
September 26, 2022
Google Public Storage Mark Canuel
This place is awesome. Staff is friendly and helpful, and Jorge did a great job setting us up with exactly what we needed!
September 17, 2022
Google Public Storage James Duros
Jorge was great! Very helpful
September 14, 2022
Google Public Storage Anthony Juarez
Jorge the manager has been great these last 3 years told him may stop in on the 1st of the month just to say hello.
September 2, 2022
Google Public Storage Sarah Keesling
Great experience. Easy to access facilities, mobile entry to gates. Storage spaces are clean and well lit - just make sure to turn on the lights in the hallways you’re using. Large freight elevators and carts for moving your items. Jorge was super helpful, flexible and kind! He helped me locate my unit, answer questions about billing, and close out my account when I moved out. Would definitely recommend!
August 30, 2022
Google Public Storage Lily Rodriguez
Since it was my first time putting my stuff into storage I had so many questions and concerns. I had the pleasure of meeting with Jorge. He answered all my questions, and I even got a nice tour of the place. His customer service was great, and he went above and beyond to help me out. Thank you Jorge!!
August 29, 2022
Google Public Storage Jonathan Torres
August 22, 2022
Google Public Storage Izea Hatcher
Thanks Mr terry my experience been delightful ! He is awesome
August 1, 2022
Google Public Storage Cyn T
Jorge was professional & friendly, super helpful!
July 29, 2022
Google Public Storage Derek Fox
Jorge and Terry were very knowledgeable and accommodating. Great service! Thank you!
July 26, 2022
Google Public Storage Ickeya Glover
Jorge was very helpful with registering me my unite. He explained the insurance policy and helped me connect to the app.
July 26, 2022
Google Public Storage Tricia A W Doyal
Sheena, was very helpful in locating me a lower level unit. I'm so grateful to the people here. Sheena is so helpful everytime I called.
July 26, 2022
Google Public Storage Silvestre Olayo
I've been coming here for years, this place has everything you need to Packing,Moving, Storing. Jorge was a great help as always.
July 6, 2022
Google Public Storage Tim Buckenmyer
Sheena was awesome
June 20, 2022
Google Public Storage Anthony Owens
Jorge was excellent from the moment I walked til the last document was signed.
June 17, 2022
Google Public Storage morneaver rouse
Sheena was wonderful, she was so patient and helpful.
June 11, 2022
Google Public Storage GARBA Abderamane Ibrahim
Sheena, Jorge and Terry were great! Great customer service at this location!
June 4, 2022
Google Public Storage Steve Ambrose
Great service. Terry made everything simple and answered all my questions.
May 31, 2022
Google Public Storage Luz M. Chavez
I came in stressed about not knowing the quantity of boxes and packing supplies, but Jorge was very helpful and made the experience stress free. I highly recommend this place!
May 30, 2022
Google Public Storage Ronald Clinton
Great service jorge….🤟🏾
May 29, 2022
Google Public Storage Chi -tn
Worked with Jorge and he made everything fast and easy great service
May 8, 2022
Google Public Storage Glenn Scott Ryan
April 22, 2022
Google Public Storage Taro Serigano
The black make staff here is a liar. He purposefully charged me late fees. And I spoke with this guy about the late fee and he said he'd waive it once I pay off the monthly charge, so I did. However, this guy did NOT waive the charge and does NOT even pick up the phone call although I kept calling over and over again.
April 22, 2022
Google Public Storage Jonathan Smith
Jorge was super friendly and helpful!
April 17, 2022
Google Public Storage Taylor Franz
Jorge was a huge help, he toured me around the units and surveyed the square footage of my belongings before I purchased which I appreciated so much! 10/10 great customer service.
April 5, 2022
Google Public Storage Juli Boatwright
March 28, 2022
Google Public Storage Eric H
Raised our rate by 60 bucks by sending us a tiny unmarked postcard. Apparently people fall for that often enough. Moved out and found a similar sized unit cheaper than my original price anyway. Absolutely will never rent from a public storage again. Hugely increasing the rate and trying to sneak it by you in a tiny postcard is super shady business practice.
March 25, 2022
Google Public Storage Albert Alukal
March 4, 2022
Google Public Storage Felix Raaheim
February 24, 2022
Google Public Storage Justin Kong
Terry was brilliant. Great service
February 20, 2022
Google Public Storage Dary Canales
Had a really good experience in here.! Jorge went above and beyond, he was patient and really took the time to explain everything to me. Highly recommend.!
February 18, 2022
Google Public Storage Nad K
Great location, good Deals 👍 Jorge help me get the best Deal that work for me , he went above and beyond to help me .
February 17, 2022
Google Public Storage Angela Halterman
Employee very nice and u storage is a great place to store u keepsake.
February 9, 2022
Google Public Storage Elisa Carrillo
Charles was so helpful and tentative when helping me choose the best storage option for my stuff. Good service is hard to find and he provided great service.
January 19, 2022
Google Public Storage Tony Ford
Charles and Jorge gave a great tour of the property and able to assist me choosing packing needs.
January 18, 2022
Google Public Storage Austin Lowery
Showed up at 4:30pm to load stuff into my new unit, and nobody was in the office. They also locked up all of the carts in the unmanned office so nobody could use them. The only cart left out was a stolen Whole Foods shopping cart. They also sold me on an 8x10 unit, but neglected to mention that there is a massive pillar running through it, taking up valuable space. Definitely should've rented from a different company. Its always something with Public Storage.
December 31, 2021
Google Public Storage Timothy Wong
Jorge was very helpful and accommodating. Highly recommend
December 18, 2021
Google Public Storage Marc Morency
December 13, 2021
Google Public Storage Sara Duron
At the beginning I was so nervous since I've never rented a place before, Jorge was really patient providing me all the information I needed, now I highly recommend this exact place to all my classmates at college when we are moving out of town 10/10. 😊
December 7, 2021
Google Public Storage Andres Mendoza
Jorge was very attentive and answered all questions we had!
November 9, 2021
Google Public Storage Jonathan Cruz
Jorge was great! Friendly and really helpful. I would highly recommend this place!
November 8, 2021
Google Public Storage loren giro
Jorge did a great job of explaining everything
November 8, 2021
Google Public Storage laurapvanb
Jorge was awesome helping w selection and with moving boxes!
November 6, 2021
Google Public Storage DON NGWU
Great service from Terry
October 19, 2021
Google Public Storage Ale Ortiz
Awesome customer service provided by Sheena and Jorge. Great experience.
October 9, 2021
Google Public Storage Jeremy Wnek
Jorge is great! Very helpful and made the storage rental process extremely easy.
October 7, 2021
Google Public Storage My Life in a Nutshell
Sheena was very helpful and nice
October 2, 2021
Google Public Storage D E
Jorge is so very nice and accommodating. Explains everything clearly. Facility is also nice and clean.
September 19, 2021
Google Public Storage william durkan
This place is a smooth operator. Jorge is the man. If you need storage, this is the spot!
September 10, 2021
Google Public Storage Al Yara
Jorge have been very friendly and helpful in walking me through the registration process. Storage area looks clean and secured.
September 7, 2021
Google Public Storage Marilyn Scruggs
Jorge was spectacular!!!!!!! He was incredibly thorough!!!!
September 2, 2021
Google Public Storage Nicholas Lipe
Sheena was excellent today setting me up with the storage space. Highly recommend location due to her.
September 2, 2021
Google Public Storage Ford Koleski
Overwhelming smell of mildew inside. Items stored there need to be sealed well or will take on the smell.
September 1, 2021
Google Public Storage Adrian Lowe
Great customer service from Charles and Jorge
August 23, 2021
Google Public Storage Adrianne Moore
Jorge gave us excellent service and was very personable. Please promote him.
August 13, 2021
Google Public Storage Elinam Ladzekpo
Jorge was great! I had a really smooth experience checking in and he really made sure that I got the unit and deal that I wanted.
August 12, 2021
Google Public Storage Cheston Turbyfill
August 10, 2021
Google Public Storage Joseph Adibu
Sheena was great!
July 26, 2021
Google Public Storage Susanne Gillette
Elevators were being worked on so we couldn't get to our 2nd floor unit so they accommodated us to 1st floor main bldg. Staff very nice. Rates are going up Aug 1 2021 so luckily we are moving out and noticed quite a few others were doing the same to avoid the higher rates. They were down to two dollys. They had six, but people continue to steal them. We were told new ones are on their way.
July 21, 2021
Google Public Storage Lorez Henley
July 4, 2021
Google Public Storage kevin jackson
Jorge was absolutely fantastic 👏👌 went up and above standard service. So much appreciated. Your company needs more people like him.
July 1, 2021
Google Public Storage Arif Ogunbayo
The service was swift and great. Jorge was patient and gave enough information to make accurate decisions on spaces needed.
June 29, 2021
Google Public Storage Chad Kulaga
Great customer service. Jorge was extremely helpful and accommodating with the rental process.
June 13, 2021
Google Public Storage Matthew Cammuso (Matt)
I wasn't there. Next door south is the new southbound only 95th red line Bryn Mawr stop. Temporary for the next couple years.
June 8, 2021
Google Public Storage Kathryn Masterson
Jorge was a great help, showing me multiple spaces to best figure out what we needed. Appreciate his patience and easy to understand explanations.
May 31, 2021
Google Public Storage nicole donohue
Terry was great
May 24, 2021
Google Public Storage Alan Konwinski
Jorge was efficient and helpful. Whole process was painless and quick. Great experience!
May 3, 2021
Google Public Storage Kristen Simony
Jorge was fantastic! Thanks for walking me through the process and getting me set up.
May 2, 2021
Google Public Storage Scott
Place is cool in the summer which is awesome. App is great I don't even have to get out of car anymore to open gate
April 22, 2021
Google Public Storage Jose Torres
Jorge help me during my set up. He was courteous very patient and helpful.The only thing i wishes that if the storage boxes were cleaner
April 17, 2021
Google Public Storage Anna Moraitis
Mr Jorge was exceptional in assisting me during my set up date. I would highly recommend his personalized service to others in the future.
April 17, 2021
Google Public Storage Stephanie Maier
Jorge was very helpful!
April 6, 2021
Google Public Storage James Ivey
I have been coming to this location for the last year and Jorge have been very helpful in taken care of me l am Forever grateful for this customer service. He is a great asset to your organization I am thankful.
April 6, 2021
Google Public Storage Ruslan Stepaniuk
April 6, 2021
Google Public Storage Sanja Manakoski
Jorge was so helpful and nice. Thank you!
April 2, 2021
Google Public Storage Matthew House
Jorge was awesome and gave me great service
March 31, 2021
Google Public Storage Louis Tan
March 27, 2021
Google Public Storage Anthony Reed
I reserved a unit online and was called immediately to help me with any questions I had. When I came to get the keys for the unit, Sheena was attentive and brought us on a tour to show us the facility and unit. The unit was clean. She reminded us that the building is not climate controlled and told us we could purchase a small moisture absorbing tub which would prevent mold during the summer months when it gots hot and humid.
March 19, 2021
Google Public Storage Howard Levinson
Jorge did a great job. You should be proud
March 7, 2021
Google Public Storage Ricardo Contreras
Jorge did a perfect job! Very professional.
March 6, 2021
Google Public Storage Laura Berngard
Sheena was awesome! She went above and beyond to help me. Good experience all around.
February 28, 2021
Google Public Storage David Schmidt
Received excellent service and advice from Jorge. Great location, lots of parking, easy access.
February 27, 2021
Google Public Storage Dj La Mancha
Sheena was the most nicest person ever, she helped us with all our needed. She’s the best. She made it easy for us. Thank you again!
February 27, 2021
Google Public Storage Lluvia Magdaleon
Mr Terry was fabulous ! The whole staff was very helpful. Sheena and Jorge as well. had a great customer service. Thank you!
February 27, 2021
Google Public Storage Xavier BB
Sheena was amazing!! The absolute best. She made my first Public Storage experience so fast and easy! Thank youuuu Sheena, you rock.
February 13, 2021
Google Public Storage Michael Roman
Convenient, great service… but right now The elevators are out one building
January 14, 2021
Google Public Storage john schaffer
Nice and professional environment. But very expensive!!
January 13, 2021
Google Public Storage jerry jones
I became homeless because of Gentrification and needed somewhere secure to put my belongings until I could get back on my feet.I have had no problems with this facility,it's pretty secure.The staff there are pretty helpful.Jorge really cares about helping people.
January 7, 2021
Google Public Storage Brian Swanson
Too expensive
January 3, 2021
Google Public Storage Lira de Veyra
Jorge was helpful and smooth transaction!
December 28, 2020
Google Public Storage elunewi 2
I like this public storage. Very convenient. If you are interested go and see Jorge very nice guy.
November 6, 2020
Google Public Storage N Millz
Jorge was extremely helpful and accommodating. Highly recommended.
October 16, 2020
Google Public Storage shyrose shrestha
My guy Jorge is a super nice guy.. he explained everything clearly..
October 15, 2020
Google Public Storage Kevin Murnane
Sheena is very knowledgeable, kind and excellent to work with. This is such a challenging time for everyone, and Sheena walked me through all my options, was very clear about what I could do, and was fantastic at her job. Please double her salary immediately. Kevin murnane
September 30, 2020
Google Public Storage shaun crawford
September 25, 2020
Google Public Storage Xenia Olayo
Jorge helped make my stressful move a lot easier by helping me decide what packing supplies I need for my move. I highly recommend the service here.
August 28, 2020
Google Public Storage Christine Mandich
Great service Jorge was great. Walked me through the process and always willing to help.
August 21, 2020
Google Public Storage Kyle K
Aja McNeary was an absolute treat, being new on the job she wandered the halls of the storage unit with me to find the best option for my needs & made sure I was taken care of. This particular Public Storage seems to be temperature controlled (though I'm not actually sure if it is), it was much cooler than the one across the street & seemed much cleaner.
August 8, 2020
Google Public Storage Allen Wang
Jorge walked me through all the move-in process. All cool facility with HUGE spaces. VERY friendly stuffs in the office. Thank you guys for giving me a great day to move in!
August 5, 2020
Google Public Storage Jerome T Grahams
July 18, 2020
Google Public Storage Kelly Griffin
Jorge was very helpful.
July 9, 2020
Google Public Storage Jose Antonio Cruz
Great storage facility with ample parking while you are there. Tyler offered a super speedy, safe and professional sign up process. Glad to have this option in the neighborhood.
July 6, 2020
Google Public Storage Christine Mandich
June 12, 2020
Google Public Storage Medardo Lopez
Sheena was AMAZING! She is professional and very knowledgeable. You should ask for her when you come here!
June 11, 2020
Google Public Storage Michael Talamonti
Catherine at the front desk was a great help! Friendly and incredibly personable. Contactless and efficient and knowledgeable for a first time customer!
March 11, 2020
Google Public Storage Jasmine Perkins
This public storage was very pleasant, and welcoming when I walked in! Jorge provided me with great customer service, was very great in breaking down all the prices, insurance, and being sure to accommodate me with size of space I needed! Thank you all. Also, shout out to Nikka, and Tyler
March 10, 2020
Google Public Storage Andra Beatty
Theresa and the staff were super accommodating and the facility was clean and well maintained! I had a great experience here. Tyler was also awesome on the phone and the second time I visited to move out. Thanks!
February 11, 2020
Google Public Storage John Augustine
February 1, 2020
Google Public Storage --
Very convienient...great fast service. Jorge was very helpful and made this less stressful.
January 29, 2020
Google Public Storage melinda mcguffee
January 26, 2020
Google Public Storage Tunde Akinlolu
Great place to store your belongings
January 17, 2020
Google Public Storage Jonathan Carnright
Jorge did a great job explaining everything and showing me around. He got me set up in a fast, friendly manner. Highly recommend!
January 11, 2020
Google Public Storage Todd “Sir Diesel” Abbott
Jorge was awesome today, walked through all the details of the unit, explained the facility, even recommended several things that will make our storage experience great. If you want a good storage space I highly recommend this location!
December 31, 2019
Google Public Storage Kafayat Ikumogunniyi
December 28, 2019
Google Public Storage Lester Jones
Sheena was a phenominal associate
December 28, 2019
Google Public Storage Marc Magill
Sheena was awesome in helping me set up a storage unit. Service was fast, efficient and friendly. I highly recommend this place.
December 24, 2019
Google Public Storage Dwayne Milton
Sheena was extremely polite and respectful. Her service was on point and exact.
December 2, 2019
Google Public Storage Ryn Ramirez
Jorge was amazing. Great in giving me all the information I needed. Nice and professional. Thank you!
November 30, 2019
Google Public Storage Ana M
I had a very good experience for 6 years. The facility is clean, safe, easy access to my things, and the management is very friendly and always helpful.
November 26, 2019
Google Public Storage George Feder
Sheena and Jorge were incredibly helpful and got us set up with 2 lockers quickly. They really helped us in the time constraint of our move to get us storage space. Thank you both!
November 20, 2019
Google Public Storage Awilda Reyes
November 18, 2019
Google Public Storage Christian Smoker
Jorge was nice quick and facility was clean.
November 6, 2019
Google Public Storage D Taylor
I requested a storage facility on short notice. Jorge completed the request with professional explanations and I was very pleased.
November 1, 2019
Google Public Storage Jasmine Barnes
Angela helped me find the perfect unit, and walked me through the process as a first time storage user.
October 25, 2019
Google Public Storage Brett Potts
Jorge really helped and the setup was very fast. Happy to rent.
October 9, 2019
Google Public Storage Ryan Chapman
Everything went smooth moving in with Jorge, he was through and helped me get into my unit fast and efficiently!
October 6, 2019
Google Public Storage Solomon Weinstein
Great service, we had a problem and Salvador the regional manager for public storage was able to solve the problem and keep a good name for good customer service definitely a five star storage facility.
September 25, 2019
Google Public Storage Gobene Fayisa
The best customer service I ever had.. especially the general manager Jorge!! I recommend all my friends and family!
September 13, 2019
Google Public Storage Jeremy Webber
Jorge was very helpfully and informative. Very politely and definitely recommend their services
September 10, 2019
Google Public Storage Lauren Knutson
Kim was so awesome and helpful! Loved working with her and she gave an awesome tour and introduction to storage!
September 8, 2019
Google Public Storage Michael Loves Gardening And Gaming
Some of the people are good and nice. :)
August 31, 2019
Google Public Storage Steven Geiermann
Kim and Jorge were stellar
August 30, 2019
Google Public Storage Juanita Hall
Well i had a very nice experience with jorge.an he was very helpful with the advice needed for my move.an brought more business to pa. I will highly recommend this location to other.
August 28, 2019
Google Public Storage Landyn Jordan
Jorge was great. He was thorough. The process was easy and the facility was spacious.
August 13, 2019
Google Public Storage Ronnie Lee Brooks
For the little amount of time that I've had my unit I never felt unsafe or uncomfortable and everyone that works here is extremely helpful especially Kim and TJ
August 12, 2019
Google Public Storage Mary Horne
Storage area are well keep.
August 10, 2019
Google Public Storage Mark Harris
August 1, 2019
Google Public Storage harry
TJ and Kim were very efficient and polite. They both worked together well and even provided important information on details I had not thought about.
July 30, 2019
Google Public Storage Maje Omagbaluwaje
Good, friendly customers service
July 30, 2019
Google Public Storage Sue Carrel
TJ and Kim were helpful, friendly and very professional. Thank you for helping me solve a problem of what to do with my furniture for a few months!!!
July 30, 2019
Google Public Storage victoria Turton
Great helps! Tj and Kim Very helpful.
July 20, 2019
Google Public Storage Joshua Farayola
July 17, 2019
Google Public Storage Mike Stanza
Destroyed our belongings from water damage because they aren't regulating humidity properly. Water all over the floors. Mold everywhere...when I asked her for help manager Becca Spena did nothing and even tried to charge me for a few boxes so I could try to carry away the few things not destroyed. Trash management and location.
July 8, 2019
Google Public Storage Rob Muersch
Jorge was very helpful and explained the process from start to finish.
July 7, 2019
Google Public Storage JOHN VAN KEULEN
I have been with this location for over 10 years and needed another unit. From time to time I had seen this location go through some changes, but it has been upgraded, and the manager--Jorge-- is the best manager they have had since I have been there. He is helpful, knowledgable, and will go out of his way to get the job done. I had such an easy time because Jorge is so easy to work with. I highly recommend working with Jorge, and this location.
June 26, 2019
Google Public Storage Angela Halterman
Great place to storage u stuff
June 22, 2019
Google Public Storage Richard Drake
June 8, 2019
Google Public Storage Katharine Hopkins Gabelman
Quick and thorough explanation of rental fees, Jorge showed me my storage unit, and had me practice using their lock system. Reasonable pricing for what I need to store.
June 3, 2019
Google Public Storage Casey Rufener
Jorge was great. It was an easy transition.
June 3, 2019
Google Public Storage Paris babi
June 2, 2019
Google Public Storage Jeff Bulger
Jorge was very helpful and made the rental process as smooth as possible.
June 1, 2019
Google Public Storage Bianca Price
Sheena✔🌹😇....BLESSED AND SAVED SOMEONE'S LIFE, TEARS IF HAPPINESS FLOWS ✔😇VERY PLEASANT AND CORDIAL CUSTOMER SERVICE 5 STARS ✡✡✡✡✡THANKS PUBLIC STORAGE 👏
May 23, 2019
Google Public Storage Bob Logan
Kim was very helpful with getting me a space when I truly needed one.....showed me spaces and was very patient with me as I was really stressed out. Thanks Kim!!
May 23, 2019
Google Public Storage Jackie Gessert
Kim was extremely helpful! She was prompt and efficient in showing me the units, setting up my account, and finalizing my lease. The units are clean and the property is very safe :)
May 15, 2019
Google Public Storage Michael Rhee
Cheats! Made me pay for insurance I didn't want
May 3, 2019
Google Public Storage Samantha Liu
Kim was very helpful and informative in getting us set up here! She gave us a tour of the facilities and walked us through how to work the lock and everything. She also recommended us to purchase a moisture absorber after hearing we would be storing furniture, which was also very helpful. Overall a great facility managed by Jorge, I completely recommend coming here to any one looking for a quick and easy place to store items!
May 3, 2019
Google Public Storage LT Harris
Kim was awesome! Excellent location and very convenient facility!
May 3, 2019
Google Public Storage Wulfly
Upon arriving, Kim was very quick to help us. She helped us complete our reservation and walked us through everything we needed to know. She also recommended products to help with moisture that we did not know about. Jorge was also helpful throughout the process as well. Overall a great first experience renting a storage unit with Public Storage.
May 2, 2019
Google Public Storage Mark jackson
Kim was really nice and helpful
May 1, 2019
Google Public Storage Jessica B
I was helped by Sheena and she was amazing. Very helpful and nice. She explained everything and answered all of my questions. Great service!
April 25, 2019
Google Public Storage Diamond Parson
I enjoyed Kim’s company from the beginning she was respectful down to earth very commutative very informational she made sure I had everything I needed for my unit she’s very kind & warm hearted I enjoyed doing business with Ms. Kim
April 24, 2019
Google Public Storage Susan Gordon
Jackie was great!!!!!
April 23, 2019
Google Public Storage Nicole Ostanski
Kim was super helpful. Everything was very easy.
April 23, 2019
Google Public Storage Samuel Brust
Kim was super helpful getting me set up with the perfect sized unit for my move! Bery bubbly and happy to work with me. Building looks nice and clean and professionally run. Definitely would recommend!
April 20, 2019
Google Public Storage Paul Drunkenstein
I lost my lease due to Gentrification.I lived at the same place for 17 years since 2002.It's just a tiny studio apartment with a nice sunny view but the place is a dump.They want me out to paint it and rent it for more money.Hey it's life it's reptilian capitalism,Oh well what can I do.I felt bad and not exactly sure what to do I needed a solution to figure out what to do to secure my belongings while I figure out what my possible options are because rent is sort of ridiculously high in Chicago for what it is.I felt sad and had a sort of lost feeling.I went online and reserved my storage locker at Public Storage and set a move in date.It was actually pretty simple it only took a few minutes.I went in to pay for everything on my move in date and the guy working at Public Storage Alfonso was great at explaining everything to me and getting everything set up.Alfonso has a very pleasant personality and charm he made me feel very welcome.He showed me around the facility that is built like a fortress with cameras all over the place.I felt like the place was a great place to store my stuff while I figure out what I'm going to do next.I have a very good impression of Alfonso and Public Storage.The place is built like a Fortress or Castle and Alfonso is like the Storage Knight maintaining the Castle.Public Storage helped take a sad moment in my life full of uncertainty and turn it into a less sad moment.
April 14, 2019
Google Public Storage j W
Jorge was accommodating and helpful during a stressful move . He went out of his way to help us and reassured that public storage was the right option in a sea of storage facilitys.
April 14, 2019
Google Public Storage Ryan Carrabine
First time user, I was in need of help when I arrived yesterday - I wasn't sure what to expect or how to get myself setup with a storage unit. We were greeted by a warm and welcoming Jorge who not only answered our questions, but stayed after hours to show us around and make sure that our experience with Public Storage was memorable. Thank you Jorge!!
April 10, 2019
Google Public Storage Hol E. Wood
March 18, 2019
Google Public Storage M Reynolds
Friendly and quick customer service. Thanks, Jorge!
March 17, 2019
Google Public Storage DANILO DANILO
Kim was very helpful!
March 16, 2019
Google Public Storage Rebecca Baruc
Helpful, efficient, friendly and ON IT!
March 16, 2019
Google Public Storage Lisa Gutierrez
Kim was wonderful! She was very friendly and explained everything very clearly. If I could give her 10 stars I would. Thanks Kim! The store manager Jorge was also very nice and the facility was very clean.
February 28, 2019
Google Public Storage Rob Kerr
Jorge was super helpful in getting me setup with a space. Easy and stress free.
February 26, 2019
Google Public Storage Lyle Allen
February 23, 2019
Google Public Storage David Rucker
Sheena was a great help and went threw very quickly and got it done before I am able to clock in for work Thanks to her my belongings are not in the rain sleet and snow
February 22, 2019
Google Public Storage Cynthia Sanchez
I recommend this place. Great service! Jorge is very helpful and courteous.
February 9, 2019
Google Public Storage Julia Waits
February 3, 2019
Google Public Storage Ta Yp' Opsin
First contact with the facility was absolutely positive. I first called the general contact number and I was contacted by the facility in a matter of minutes: all information had been relayed, appointment made on the same day. Jorge explained everything in detail also anticipating any questions and presented me with alternatives which helped me define my priorities and make the correct choices. He is knowledgeable, very patient, friendly and very professional.
January 18, 2019
Google Public Storage Othereo Obiora
Convenient and clean well lit.great staff.
January 15, 2019
Google Public Storage Joe M
This was our first time renting a storage unit so we checked out multiple locations in our area, finally settling on the Public Storage managed by Jorge. Jorge took the time to explain the process of renting a storage unit in a friendly and professional manner. He showed us multiple sized units and explained the process in detail, which made our storage decision much easier. We recommend visiting both Public Storage locations (Big Broadway and Little Broadway) if you need extra storage. We settled on Big Broadway because it offered the size and price we needed.
January 10, 2019
Google Public Storage Ms. P
Way to go Theresa, for going that extra mile 🤗
January 9, 2019
Google Public Storage manoj chaudhary
January 5, 2019
Google Public Storage Jody Bufkin
I was told all I had to do was take my lock off and they wouldn't charge me. Now I have a collection letter for a full month I didn't use. These people are crooks and liars. Do not use them.
December 31, 2018
Google Public Storage Corilyn Shropshire
Hi Jorge was amazing, he was very nice and patient, helped me figure out what size unit I needed and carefully walked me thru all the steps. He’s a great property manager with exceptional customer service skills.
December 29, 2018
Google Public Storage PY Asamoah
Thank For your amazing customer service.... JORGE
December 4, 2018
Google Public Storage Clarence January jr
Rented a unit with a family member today and Kim and Sheena were extremely patient and helpful with our move. Very professional!! The facility was clean and well lit. They even helped us find all the merchandise we needed. I’d definitely recommend Public Storage for your storage needs!!
November 5, 2018
Google Public Storage podget
November 3, 2018
Google Public Storage Patrick Fowler
Jorge explained all the details necessary to provide five star service in renting storage and was very friendly.
October 30, 2018
Google Public Storage Ben Mayhew
Just moved in so can’t give full review, but Sheena was very helpful!
October 29, 2018
Google Public Storage Joseph Webb
Jorge provided excellent service and was very helpful.
October 20, 2018
Google Public Storage Kingsley Yamoah
Jorge provided great customer service!
September 24, 2018
Google Public Storage Igor Pismensky
Shanna, A personable representative and is attentive to clients.
September 18, 2018
Google Public Storage George Waddington
Very good service
September 13, 2018
Google Public Storage Eric
Theresa was very accommodating and very thorough in going through everything regarding the storage space and my lease. I had a great experience and would recommend this PS to anyone. My space was clean and Teresa was very fast as I was pressed for time. Kim was also very sweet and helpful.
September 10, 2018
Google Public Storage Alfred Chidsey
September 4, 2018
Google Public Storage Candace Jackson
Sheena WAS GREAT.......
August 30, 2018
Google Public Storage DJ Mikey P
Theresa and Kim were of great help!! Great Labor Day rate and extremely helpful and nice. Recommend using them highly. Very clean facility and easy in easy out privileges!
August 22, 2018
Google Public Storage Kyle McDonald
Jorge is awesome and makes it super easy!!!
August 21, 2018
Google Public Storage Daniel Nyburg
Theresa was fantastic! Very easy set up, and had everything ready for me! Very clean unit perfect !
August 6, 2018
Google Public Storage Christopher Peterson
August 4, 2018
Google Public Storage Teryl Thurman
Jorge (and Shaniqua) are a delight and so helpful! I had quite a bit of questions as it was my first time renting in the city! Jorge had answers to all my questions, made me feel comfortable, and definitely made the stressful day the comes with moving much easier! Also, they gave me wonderful recommendation of restaurants and festivals to try in the area! Can’t wait to try some tacos at Edgewater Tacos:)
June 17, 2018
Google Public Storage Valerie Connors
Jorge was fantastic. Helped me find the best unit for my needs. He let me know all the benefits associated with the property
May 31, 2018
Google Public Storage Martin Richardson
Been a customer for 10 years. Had to transfer to a bigger unit and Theresa was so helpful and friendly. I'm glad I use this public storage location. She also was kind enough to find a unit close to my old one to make the transition smooth.
May 22, 2018
Google Public Storage graciano negron
Sheena and Kenisha were very polite and helpful in helping me get a lock cut request in for my unit. It's always a pleasure to receive such great customer service!
May 8, 2018
Google Public Storage Louise Pierre
Kenisha was Very warm and friendly. Very thorough with info and explaining process You are lucky to have her on staff
May 7, 2018
Google Public Storage HECTOR L BONILLA
Excellent customer service. A+ Kenisha and Sheena are two lovely ladies with beautiful and sincere smiles. If your day is going to start at this Public Storage location, you better believe, it will be a great day with this two sun shines.
May 6, 2018
Google Public Storage Anton Awkerman
The only reason im writing this is because i heard theresa asking her renter about her service. That poor girl must of had 8 or 10 people waiting to pay there bills. She was ending a rental i think. Some jerk and thats putting it mildly started on her being ignorant she was very polite in her situation. She told all of us that she was alone and shes doing everythiing she can and thank you for waiting and being so patient. Unfortunately i couldnt wait i had already been there 15 minutes had to go to work. But i just cant believe how rude that man was to that girl. In my opinion shes a rock star!!
April 23, 2018
Google Public Storage Chris Smith
Jorge was very helpful. Very professional. He took the time to ensure the rented unit was the most appropriate for what I needed and for my disability. Once you place your order, a manager calls you to verify, which is a great follow-up.
April 23, 2018
Google Public Storage Cynthia Galtney
Jorge was very helpful and did a great job showing the unit and explained in details. I would recommend him to anyone.
April 15, 2018
Google Public Storage Marissa Arriaga
I walked into public storage to purchase a couple of boxes and Jorge was very friendly and helpful in finding the right boxes for my storage project!
March 1, 2018
Google Public Storage Maurice Holman
Jodyann and Jesse are two of the most professional and compassionate property managers I have met since renting my unit in March 2015. Their knowledge of your company rules and policies were the most informative I have been provided. They are truly and honestly the best and a keeper in my humble opinion. Many thanks for allowing me this opportunity to give them both 5 stars on their reception and transaction of my business with your company.
February 6, 2018
Google Public Storage Will F (Will)
I've used this space before and it's why I decided to use them again the management and team here were very friendly and although one was in training my time was still a priority of mine and not theirs during the training. They were efficient and not me the unit I needed I only wish that they had longer hours on Sunday so then that way I would have been able to use one of the rolling carts.
February 5, 2018
Google Public Storage joseph guerrero
Poor customer services
January 26, 2018
Google Public Storage Tashwan Owen
This location is wonderful and the people working there are awesome. I had several questions and concerns and Kenisha helped me with each one easily,efficiently, and effectively. I would recommend her and this location to everyone i kno.
January 15, 2018
Google Public Storage Maria
This is the storage place for you! This place is clean has a great environment and if you need anything Jorge the manager can help you!
December 28, 2017
Google Public Storage Quinn Stephens
Very friendly and quick service!
December 21, 2017
Google Public Storage Juan Mirelez
Jorge was great; super professional and efficient. What I do NOT like are bait and switch corporate practices. For example, online you will be quoted a price and can reserve it for that price. Then when you arrive you are told you have to buy a special $19 lock which you get to keep but is useless on anything but this kind of mechanism. The $1 for the first month is great -- then the $24 administrative fee. Then at the very end of the process you're told you have to choose a mandatory insurance plan with a monthly cost; which means the quoted price was a lie. I didn't mind the final price, what I very much dislike is a lack of transparent pricing and bait and switch business models. Next time I need storage I will put effort in using a company that doesn't trick their customers.
December 11, 2017
Google Public Storage Pablo Cruz
December 4, 2017
Google Public Storage Jeremy Trieloff
November 30, 2017
Google Public Storage jenn ross
Excellent service during a very sensitive time. Sheena and Jorge were amazing - patient, understanding, and very professional. Everyone went above and beyond to help and made the whole experience much more manageable.
November 21, 2017
Google Public Storage Angel Palomino
November 13, 2017
Google Public Storage Jane Massie
Came into the store to inquire about moving supplies and I can't remember the last time I received such stellar customer service! Great store with very helpful employees.
November 13, 2017
Google Public Storage Gene Smith
This is a nice clean storage with a well spoken,very helpful and professional coworker by the of Sheena. She show me step by step throughout the facility and how things work with a smile. I would like to thank the Public Storage for being professional.
October 5, 2017
Google Public Storage Tim Egan
Inconvenient hours (they don't offer 24/7 business access), poor management & my monthly rent jumped 20% in just 4 months with no notice or explanation from anyone
October 2, 2017
Google Public Storage Byron Wozgen
Had a very pleasant experience and Jesse was a big help to me in getting things worked out with the facility and what needed to be done. I appreciate him going out of his way for me and got me a good deal on the unit.
September 9, 2017
Google Public Storage Shalini Sivaram
September 8, 2017
Google Public Storage Bryan Russell
Great team in the front office and the units are clean and dry. Jorge does a great job of answering all your questions.
September 6, 2017
Google Public Storage Betty Meyer
Jorge was very friendly and informative. Walked me through step by step and let me record what I could not remeber. I would recomend someone to Jorge if they'd ask me about storage.
August 29, 2017
Public Storage Yousif Alzubaidi
How much I pay Mo and I want the smallest storge
August 11, 2017
Google Public Storage mohammed nasiruddin
Jodyann helped me in a professional way
August 9, 2017
Google Public Storage Ida R. Manning
Jorge provides great customer service and is very accommodating The place is kept very clean.
July 23, 2017
Google Public Storage Rachel Lake
Jorge and Bill we great. Easy experience, would definitely come back if/when we need storage in the city!
July 19, 2017
Google Public Storage Sebastian Kolaj
I went in just to buy some boxes. Kayla was very helpful and kind. Clean, simple, and straightforward location.
July 12, 2017
Google Public Storage Kurt Kausch
Rented space at this facility for over 15 months and highly recommend this Public Storage location - very clean and well kept. Jorge the manager there was very kind, patient and accommodating to my storage and moving needs. I really had a great experience.
July 9, 2017
Google Public Storage Mary Abeleda
The manager Jorge was super helpful and friendly. I definitely recommend everyone to store their stuff here at this location. Also the site is open until 9pm super convenient to get to after work. Unlike some locations that close at 5pm.
June 28, 2017
Google Public Storage Still Waiting
The service here has been excellent every time. Jorge helped get me checked out, as I had to relocate, and he was helpful and pleasant.
June 10, 2017
Google Public Storage Matt Cap
Great service. They explained everything and made me feel comfortable.
June 8, 2017
Google Public Storage Rada G
Think before you rent here !!!!!! After 6 mounts of renting with prepay I got a note for increasing my rent with 10% .For my question why the answer was " THIS IS THE WAY WE DO BUSINESS " Think about once you move your staff in they can rase your rent by their own standards.There is no clear answer on how much and how often the rent can increase. People who work there are nice and helpful .The approach and strategies of GROWING BUSINESS is where i think is really ugly .
June 2, 2017
Google Public Storage Marisa Catalano
Jorge and his team were very helpful to my fiance and I in a last minute situation with moving. The price was to be expected (It was an emergency), and they made their policies very clear cut and easy to understand. Everyone working was very helpful.
May 27, 2017
Google Public Storage Silvia Rodriguez
Thank you to Corey and Jorge. They made everything so easy. Will recommend to anyone!
May 18, 2017
Google Public Storage Nishant Ranjan
Location is perfect with ample parking space, Staff (Jorge & Bill) are exceptional in customer service. Took time and effort to explain everything in details. looking forward for my business :)
April 25, 2017
Google Public Storage Kat Tari
Go elsewhere
April 24, 2017
Google Public Storage Gayle J. Lang
Jorge treated me so well. He is very professional and was extra accommodating in meeting with me as my schedule was so crazy that week. Definitely recommended! Thank you, Jorge!
April 20, 2017
Google Public Storage Alena Prashkovich
Amazing customer service. Jesse helped us a lot. Thank you !!!
April 14, 2017
Google Public Storage Paul Manuel
I walked in and Salman helped with a big smile. Pubic Storage had best prices and clean facility. Salman really made my move in really easy and helpful and great customer service!
March 14, 2017
Google Public Storage Jessica Walendzinski
Jorge and Jesse provided great service and helped me pick out materials to pack my kitchen.
February 26, 2017
Google Public Storage Pongpat Chingchitr
Salmah is helpful along with everyone here. Thank you.
February 12, 2017
Google Public Storage Griselda De La Mora
Walked in to purchase packing supplies, and the front desk guy was very helpful! If you go here ask for Jorge!
January 26, 2017
Google Public Storage Maisha Grant
Corey, at public storage, provided me with great customer service when I went in for a few boxes. I highly recommend this place if you want the best customer service. 10/10
January 26, 2017
Google Public Storage Graciela A Estrello
Stopped in for some moving boxes last weekend. Jorge was not only really welcoming and friendly, he also took time to give us information on the unit rentals. We ended up renting one out that same weekend and are now ready for our move 😁
December 14, 2016
Google Public Storage Richard Vaverka
Amazing people working at this location. TJ helped us with everything we needed. Recommended this location. Clean and secure!
November 24, 2016
Google Public Storage Bradley Baker
Always helpful, storage rooms clean.
November 9, 2016
Google Public Storage Frankie Gamez
Jeorge was Great. I was set up Quickly. My unit was close to the gate. I was able to move everything in fast & easy! Thanxs Jeorge. Frankie Cocos
October 5, 2016
Google Public Storage Derrick Pham
Been inquiring about storage prices and this place is by far the cleanest facility I've been to. Jorge was a great help and even showed me what supplies I might need
October 4, 2016
Google Public Storage denise perez
Jorge and TJ were great help in helping me decide which space would best fit my needs. There customer services was refreshing.
September 16, 2016
Google Public Storage Dan Roth
When I got there Jorge was there to get me set up and did it quickly and efficiently without it feeling rushed and that's a fine line. I felt I could ask any question I had. Nobody likes paperwork but he made it as painless as possible. Everything was as promised when reserving online.
September 12, 2016
Google Public Storage Andy Woods
Jorge took care of me in a timely fashion. He postponed his lunch to get me taken care of. Very professional.
August 15, 2016
Google Public Storage Molly Steiner
Just awful. A bunch of scammers. Made a reservation for $188/month and when we go in there to reserve it, suddenly it is now $225. Not to mention when I called to verify they do nothing but hang up on you. Total scam! Go elsewhere.
August 10, 2016
Google Public Storage Richard Blake
Emmanuel was very knowledgeable, courteous, and helpful. Found a good sized space for a decent price.
August 9, 2016
Google Public Storage Dan Stearns
Jorge did a great job getting me set up. fast and efficient.
July 22, 2016
Google Public Storage Bjorn Heijstra
Trolleys are locked after 6pm on weekdays but you can request one to be ready after hours at your unit.
July 19, 2016
Google Public Storage Tim Carter
I highly recommend this storage location for anyone looking to provide a safe place for their belongings, Emmanuel & management are very easy to work with and will assist you with whatever issue or concern that may arise.
July 15, 2016
Google Public Storage Kathryn Forestal
Jorge was very courteous and knowledgable. He makes storage an easier process.
July 10, 2016
Google Public Storage Loran Beamish
Jorge was very thorough and helpful. I felt comfortable using Public Storage because he took the time to explain everything thoroughly.
June 29, 2016
Google Public Storage Brittany Shaw
Staff Emanuel was very friendly and welcoming I showed up unannounced and was able to get moved in and out of the facility in less than 40min, they have some great sign up deals. The facility is great and has some carts that make transporting stuff pretty easy.
June 2, 2016
Google Public Storage Blair Brettschneider
Jorge was very helpful and friendly - appointment was quick and we got everything we needed. Thanks!
June 2, 2016
Google Public Storage terrence rhodes
Good service Emmanuel very helpful......
May 27, 2016
Google Public Storage William Tse
Great place. The best place to store your things. Everyone is friendly and super professional and they take great care of your stuff. Very helpful staff, Jorge is great. Everyone is always ready to go the extra mile to help you out. Safe and secure, too, which is important when you're trusting someone with your things.
May 27, 2016
Google Public Storage Darryl Grant
Very strong customer service. Jorge followed every procedure and every benefit available to make my move smooth as silk. Thank you.
May 27, 2016
Google Public Storage Ashely Matheny
Very happy! This store manager Emanuel is just great, he knows his storage stuff and he took his time to make sure my storage needs were being met I could tell my business is important to him. The property is huge and well maintained anyone who asked about storage in the area I would send them over to this location. Thanks Emanuel.
May 6, 2016
Google Public Storage Christine Rivera
Emanuel and Jorge were very helpful and courteous. They made renting the storage unit easy and were sure to explain everything we needed to know before renting. I would definitely recommend this Public Storage store to anyone looking to rent a storage unit.
April 29, 2016
Google Public Storage Eric Nielsen
Very attentive and easy to work with staff. Answered all my questions and I left the facility extremely satisfied.
April 12, 2016
Google Public Storage KSV Ramani
I found the people working at this facility (Jorge, Andy, Thu and Fred) very helpful and courteous. Facility is clean and well maintained. Adequate parking places, dollies and elevator. Prices fluctuate; it may be worth looking for a promotion to take advantage of lower prices.
April 8, 2016
Google Public Storage Michael Hensiak
April 4, 2016
Google Public Storage julie Simpson
I highly recommend this location! Jorge, Fred and Andy are very helpful and have a great attitude. The storage unit was clean and well lit.
March 25, 2016
Google Public Storage Dishawn Currin
March 5, 2016
Google Public Storage Tasha
Fred was very helpful kind considerate and patient! I really appreciate you having him as an employee! Quite a blessing!
March 1, 2016
Google Public Storage Vagabond Maurice
When opening the storage unit I was helped by Octavia, but upon closing it Thu helped out a lot. The disposition of the customer service representation at this location is a glistening example of quick and easy. All my questions and concerns were easily taken care of and made my experience at this location smooth. Fresh.
February 29, 2016
Google Public Storage Mahogany Milan
When it comes to providing exceptional customer service, Jorge is absolutely one of the best! This review is long overdue. Two weeks ago, I decided to check out some storage space. I was rushing to get there because they were about to close. I called and Jorge picked up. I explained my situation, and Jorge was a breath of fresh air. When I showed up, it was time for him to lock up and close. Yet, he took the time to show me the unit and explained the entire process. Although I found another unit closer to home, I appreciate everything Jorge did for me that evening! He didn't have to do it. He made me feel good throughout the entire process. Thank you very much Jorge and stay sweet! T.S.
February 15, 2016
Google Public Storage SERENADAL
I needed a small storage space with decent pricing. Thankfully the was the first place I went to because everything I needed was here. The customer service rep. Jorge was very thorough with explaining the features and all of the packing essentials that were available to me. The process went effortlessly and made my entire moving process that much smoother!
February 14, 2016
Google Public Storage Henry Godson
The manager at this facility Emmanuel have outstanding customer service , people get storage units for all kind of reason and he was genuinely concerned about meeting my needs, very helpful and professional and eager to help.
February 10, 2016
Google Public Storage anthony apodaca
I had easily the moving day from hell, George and the entire public storage team moved my reservation to a near by location at the last min, when my itinerary was absurdly delayed. Accommodated my schedule, saved me money on the size of the unit, AND accurately to with in a foot estimated my storage needs. As well as provided me with a push cart after hours. To say nothing of the AMAZING attitude of friendliness and straightforward no nonsense that speaks to me and my business. If you need the correct unit, fast, no BS and No gimmicks RENT HERE, nowhere else.
February 10, 2016
Google Public Storage Mark Wildeboer
Great customer experience, Jorge called right away and I was able to come in right away and get the tour. Good times, great storage.
January 30, 2016
Google Public Storage C. Johnson
January 14, 2016
Google Public Storage Jason Fadziejewski
As a first time customer in storage I didnt know what to expect. But, the manager Thu at this location was very helpful and gave me a lot of information that I can use for my dreadful move. I highly recommend this place because they know what they're doing. A+
January 11, 2016
Google Public Storage Sherwin Samson
Jorge (manager) was very professional and thorough. Explained details such as: keypad entry not working yesterday d/t subzero temps but office staff obviously opening the gate for their customers; borrowing push carts; lights on timers; insurance; payment options; etc. Processed paperwork swiftly. My first time using PS, Jorge made it a really positive experience.
December 21, 2015
Google Public Storage Liz Palomo
I went in looking for some last minute moving supplies and Jorge was a great help. He was quick, knowledgeable, and courteous -- I'll be sure to stop in next time or recommend Public storage to my friends in the neighborhood!
December 18, 2015
Google Public Storage Sophia Ajao
Excellent customer service , friendly rep.
December 16, 2015
Google Public Storage Leonard Goldberg
Emanual, Josh, and, all the other Staff here are simply the Best! I not only found the lowest prices here, but, absolutely the greatest service!! You just got to get in here, (A.S.A.P)!!!!
December 7, 2015
Google Public Storage Tony Lai
Thank you public storage for helping me get the storage and all the question that I need thank for the good service Octavia and Jorge !!👍
November 25, 2015
Google Public Storage Paula Weisberg
Rented small storage locker. Jorge was very helpful & cordial. Always good in the middle of a move! Recommend this location.
November 18, 2015
Google Public Storage Jonathan Meyer
I was asked to write a review by Emanuel, who assisted me with the initial paperwork. I have no complaints about his assistance. However, I was not given the price that I reserved the unit for online, less than a week prior to going in. The manager, whom he called, apparently told him that the website had made an error. I had a print-out of the reservation in hand, but was still charged more than the reservation promised.
November 11, 2015
Google Public Storage David Purpura
Jorge is awesome! Professional, friendly, and helpful. Very clean facility and well maintained...you won't be disappointed!
November 7, 2015
Google Public Storage Bob Kressin
Thu showed me the unit which met my needs. Jorge checked me in. Was friendly, explained things very well and explained the provisions and terms of the lease. Organized and efficient. Very satisfied
October 22, 2015
Google Public Storage Jeremy Walcott
Came in to buy some boxes and Emanuel was able to help me calculate how many boxes, I was going to need in order to move out of my studio apartment and they also have discount on boxes too. Thanks for your help bro.
August 13, 2015
Google Public Storage Omar Ghaffar
Jorge was friendly and professional and took time to show me the unit I signed up for online and explain the contract. The storage unit was clean and dry.
August 5, 2015
Google Public Storage Don F
Great facility. Clean. I have been in and out of there for years. Jorge is great. He has been with the corporation for a long time and runs a tight ship. Thanks for keeping my items safe!
July 24, 2015
Google Public Storage Jamie Patterson
Super easy and quick. Very professional and explained everything. Thanks Jorge!!
July 21, 2015
Google Public Storage C “Carlos” James
A few years ago I paid a visit to the Public Storage facility at 5643 N. Broadway St. Chicago, which is a stone's throw from where I live. I simply walked in to rent a storage locker. But I had the misfortune of running into someone, who for whatever reason wasn't quite sold on the benefits of smiling. So it was telling how this meeting of sorts would evolve. Nonetheless, I figured that if I used hand gestures I might, just, convince him over how small a locker I could make do with, until I practically brought my bidding to a size so small that it wasn't worth remonstrating over, finally. As for customer service, well, I might have received better customer service and spent my time most productively anywhere else. But, then, years later, still daunted by that bewildering experience, I was again drawn to that same store, so as to test Einstein's rumination on insanity. The difference now - is that an out with the old in with the new customer friendly C change has brought with it some appeal. Someone had gotten the message; perhaps walked in my shoes; saw what I saw. The people in charge now are a new breed of talent, youthful and adept at what they're doing; and I can only wish them luck. Kyle in particular calculated the exact amount of space I had been looking for all along, since space comes at a premium in this vicinity.
July 18, 2015
Google Public Storage Bill Pendelton
Jorge was very helpful and showed me another storage unit that better fit my needs with a better price.
July 6, 2015
Google Public Storage CPerezBrown
Hello everybody, I have been using this property to storage my belongings for the past 7 moths and I have been assisted by Roger,Thu and Casey through all my request, they have been very helpful and kind to me. I have a very convenient space to storage my things and I know they are safe.Thank you once again. Claudia PB
June 15, 2015
Google Public Storage Saeed Baeshen
I met Jorge there and he is just the awesomest person you will ever meet. Go there and ask for him :)
May 5, 2015
Google Public Storage Richard Norton
Wow. Was really impressed with the customer service and how clean the storage units were. Sounds weird huh? Not really. Had been to other facilities and the tops of the units were covered with clear tarps with so much junk falling from the ceiling I was worried about how safe my books, papers and furniture would be. This place is super clean and Jorge went out of his way to answer all my questions and go everything in detail. You can tell this guy should be moved to a high management position and train others. He knows his job and how to treat customers with professionalism and "people person" skills that are so lacking out there these days. Undercover Boss needs to send Public Storage's CEO to meet this guy. I give this location 5 stars but JORGE Gets a 10. I really hope the company and not just consumers take the time to read these reviews. A great employee is what sold me on giving this Public Storage my business.
April 13, 2015
Google Public Storage Barbara Becker
Had a really good experience with the team that works at this location. My first encounter and sign up was with Thu who helped me get the space, took me there, explained the set up and system and answered all of my questions. She was very helpful, professional with a smile the entire time she was giving me the information. the next visits were just as good. the team at this location are fun and helpful. I would recommend this storage to anyone looking.
April 10, 2015
Google Public Storage James A. Edwards
This review is being provided to comment on the awesome service provided by Jorge. When I came through the door he got up from his seat and walked from behind the counter to ask how he could assist me. I explained my need and he suggested a great deal to meet my need. I was paying for the deal with company funds. I did not have enough of their cash to cover the cost so I had to use some of mine. He quickly worked out a solution for the challenge, providing me with two receipts to represent the cost break down. The service he provided was stellar. We could surly use that type of customer service at different businesses across the Chicago land area. Awesome job Jorge!!!
April 8, 2015
Google Public Storage Chardon Cooks
Emmanuel is a great customer service He know how too treat a people and respect u Very great at in detail and he should be manner one day I really like this public storage He was does he's jobs at he best
April 7, 2015
Google Public Storage Kenneth Perry
Thu was very helpful
March 26, 2015
Google Public Storage Shamekka Anderson
Jorge and Emmanuel was pleasent and nice very quick service and offered packaging supplies i would definatley refer to a friend Thanks Gerome
March 16, 2015
Google Public Storage tiff d tate
This is my first time using Public Storage and I can say that Jorge, who was the person that helped me, was very pleasant, professional and helpful. He made my experience very comfortable. As of now I'm very happy with the service and I will update my experience during my time of usage.
March 16, 2015
Google Public Storage Sue Booshiie
I came in to get infomation about renting a space Emmanuel was able to answer all my questions and gave me some very good advice.
March 4, 2015
Google Public Storage Huguette Charles
Jorge was great in helping me secure a great spot for my items. Customer service gave me some incorrect information and Jorge was able to rectify some of the issues and I left satisfied. Thank you!
February 16, 2015
Google Public Storage Dr. Lillian Ostojich
Excellent sevice! Jorge was very polite, kind and helpful I would highly recommend Jorge. I hope I saved time with comment to anyone trying to find a perfect storage solution. Dr. Lilly
February 13, 2015
Google Public Storage Jasmine McCullough
Came in to rent a unit and the manager lashawn was very kind to me, she showed me a unit and also helped me get a great price. I will defanity recommend others to rent here. The service was excellent!
February 6, 2015
Google Public Storage Dwayne Kersh
My costumer service with lashawn was great, she help me out with every question i had and guide me through. I look forward to renting with her again.
January 26, 2015
Google Public Storage Patricia Haase
Property personnel (Casey today, but Jorge as well) are great. THIS COMPANY, however, including its regional "management" leave a *great deal* to be desired.
January 23, 2015
Google Public Storage Byron Pickens
Jorge is perfect! He help me when he got off of work without hesitation. Give this man a raise!!
January 12, 2015
Google Public Storage b king
I've been to other Public Storage stores and I've found none who are more eager to help the customer than Jorge (the manager) and Casey. They are friendly and pleasant, too. It's good to meet people who are actually interested in answering your questions. I recommend them highly!
January 10, 2015
Google Public Storage Jennifer Carreon
I had great service from Jorge! Thanks you so much.
December 13, 2014
Google Public Storage Ambrosia Williams
I came in and spoke with lashawn which I spoke with her the day before she explained everthing to me in great detail and was accurate on the prices and everthing she kept it real the day before I came and on the day I came she never told me just anything to get me to come we need more people like lashawn had a great experience with using this facility
December 12, 2014
Google Public Storage Daniel Butler
Lashawn and Jorge are amazing! They did a fantastic job -- storage was just what I needed!
December 5, 2014
Google Public Storage Solomon M
Lashawm was very helpful and customer friendly. she exceeded my expectations.
December 1, 2014
Google Public Storage ernie perez
I came into the store to buy boxes. Had such a pleasant experience with the lady named Jackie . There weren't any boxes on the shelf. She so kindly went to the back to retrieve a what I asked for. Thank you for the wonderful experience.
November 8, 2014
Google Public Storage Anthony Waits
Jorge and lashawn were very nice and gave me excellent service and I really appreciate them for it.
November 8, 2014
Google Public Storage Victor Asonganyi
Had a great experience here and lashawn was very helpful and kind to me. I will defiantly recommend others to come here
October 11, 2014
Google Public Storage Lucas D
Had a very good experience at this location. Jorge was very helpful and kind. He walked through the whole process very thoroughly and answered all of my questions. He gave me the best rate and I would highly recommend using this location for your storage needs. They also give great deals on all moving supplies.
October 1, 2014
Google Public Storage Carlos
Glad to have found a storage place near where I live. I needed a place to store stuff while I remodel and paint. Jorge was very helpful and found me a larger unit than I needed for a better price due to a special. The facility is clean and the access is easy. No lock needed since the units have them build into the doors.
September 18, 2014
Google Public Storage Hannah Leage
Derek and Jorge were awesome! They made the whole experience quick and easy.
September 2, 2014
Google Public Storage Matt W
Super friendly front desk people Monica and Derek helped me to zoom through the paperwork to get me to my dream box storage in just minutes! Minus one star is for advertising $1 storage but in reality you gotta pay quite a few fees so total is coming to mid $50's!!!!
August 26, 2014
Google Public Storage Michael Dryton
Derek and Monica were so helpful. Couldn't have asked for better service!
August 25, 2014
Google Public Storage John Martin
Worked with Jorge; provided great service, was friendly and thorough. Clean facility and easy in and out. Felt welcomed and comfortable storing my affairs here.
August 14, 2014
Google Public Storage Adam Eugene
Jorge and Thu were very professional, thorough, and courteous. Got me taken care of in a timely manner.
August 4, 2014
Google Public Storage Asmerom Tesfamicael
Derrick and Thu are takeing care of me when i vist there office. They make my day easy.
July 30, 2014
Google Public Storage Clayton Faircloth
Helpful Staff on first visit. The setup process was a breeze.
July 25, 2014
Google Public Storage Melissa A
Martin Abdoh is the best employee I have ever encountered! He was very helpful and professional!!
July 18, 2014
Google Public Storage Dave Faulk
This has been an extremely easy and convenient storage solution for my in-town move. The manager Jorge was a huge help getting me on board, checked in, and ready to go. He and Derek were super-friendly, fast, and professional. My unit was clean and ready to go. One tip: sign up online to get the best rate. It's well worth it - something like a $30 savings.
July 8, 2014
Google Public Storage Jennifer
Derrick and ann were so helpful!!! Awesome place!!!
June 30, 2014
Google Public Storage David Mounce
Jorge and Yvonne were great! So professional! Move in was easy and organized!
June 30, 2014
Google Public Storage Claude Dawkins
Good experice at public storage jorge and Yvonne were both very helpful. We had a few small problems which they addressed in a very quick manner. They both looked and acted very professional While finding us a clean storage unit in such a period of time.
June 23, 2014
Google Public Storage Maria Bokhari
June 22, 2014
Google Public Storage Sarah Gregory
Nice service from Jorge. Many extra fees that weren't advertised on the website, and it's annoying that we can't use our disc lock anymore, but overall a fine experience.
June 9, 2014
Google Public Storage Dee Heuer
Very nice kids and very helpful. derrick and Thu. As a company, they are a BIG RIP-OFF!!!!! I stored my things for only 4 days and they charged me for the full month! They charged me $187.00 for 4 days!!!!!!! Really???? They should have at least pro-rated the cost. That was the most expensive storage ever. Plus they have special lock that you have to purchase and it can't be used on any other lock. So that was a wasted $5.00. You should be able to return the lock and get your money back. Very dissatisfied because of that!
June 1, 2014
Google Public Storage Kristie Seraj
Jorge is amazing! Thu is also great. Helpful, professional and friendly!
May 17, 2014
Google Public Storage Mark Smith
Jorge stayed late to show me options for storage. I really appreciate it!!
May 13, 2014
Google Public Storage Paul Brenner
Derrick and Monica answered all of my questions professionally and efficiently. I will definitely come here for my storage needs.
May 11, 2014
Google Public Storage Eric Powers
Between the late fees, the lockout fees, and the ease with which auto-pay is not retried upon a single problem, be prepared to spend far more than the advertised monthly rate for your storage unit.
May 5, 2014
Google Public Storage Maggie Anderson
Jorge was great helping me set up my unit.
May 4, 2014
Google Public Storage Paul Pennock
The staff constantly changes. The District Manager is unprofessional. They do NOT give you the $1 for the first month OR the prices listed on the internet when you go to the facility and their excuse is that those prices are different "specials" they don't have. The rent goes up yearly yet the doors are always broken. I had 2 spaces and one I had to switch into my employers name and I was told 3 different ways to do it and none of them were correct. 4 months later we are still trying to get it resolved. Don't rent here!
May 3, 2014
Google Public Storage Biliana Trokic
Very kind pleasant Monica and George did good job
April 30, 2014
Google Public Storage Nestor Mamchur
Jorge provides really good servis!!!
April 27, 2014
Google Public Storage Clement Rose
Jorge was very professional, knowledgeable and overall fantastic
April 26, 2014
Google Public Storage Jon Niehus
Jorge and Ann were very helpful as we exchanged units today. Overall, service at this location has greatly improved since Jorge started as manager here.
April 26, 2014
Google Public Storage Daniel Schonwald
Contrary to what I was promised by Silvia, prices increase (16% in my case) after 6 months, not a year. Jorge was completely unhelpful in this situatiion, saying it was a "corporate." Try finding a live body at corporate to talk to. Buyer beware
April 24, 2014
Google Public Storage Barbara Burns
Jorge was completely professional and helpful. Terry at the facility up the street directed me to this office because of my specific needs
April 21, 2014
Google Public Storage Dirk Donnel
Derek and Derrick were very helpful.
April 19, 2014
Google Public Storage nenad pavlovic
Mr Jorge is a great employee who helped me find the right space for my needs.Facility is very clean and well maintained
April 18, 2014
Google Public Storage Sherri Kranz
Jorge and Monica are excellent, always professional and very helpful. However, some of the corporate practices are unethical.
April 17, 2014
Google Public Storage djrtb909
Jorge was great, very helpful! Give him a raise!
April 12, 2014
Google Public Storage Franck Mercurio
Derek did a great job explaining the basics of the storage facility.
March 30, 2014
Google Public Storage Audra Murphy
March 30, 2014
Google Public Storage ernieadams
With Jorge and Walter managing this PS, things have been running smoothly. It's clean, both inside and outside the facility. The elevator works smoothly, bathroom is clean, they just added some more new flatbed carts and the gate and doors are all in good working condition. I've actually used a storage facility where I was stuck on the elevator for 45 minutes, one of the carts had a rope instead of a handle, the gate was broken in the open position, the automatic sliding glass door stayed open, there was a strong fishy smell on my floor where my locker was located, the toilet was broken and I was constantly driving over garbage in the parking lot. But, that is not the case at PS. Since joining PS with Jorge and Walter, thing's have been smooth sailing. Plus, they and the rest of the workers there are always available, helpful and personable. I also recommend using this particular PS facility because it is conveniently located right off of Lake Shore Drive for easy access to and from where I need to be.
March 30, 2014
Google Public Storage Shotboy AP
Walter provides excellent costumer service
March 30, 2014
Google Public Storage Dina Rae
Walter is courteous and friendly. He always provider great customer service!
March 29, 2014
Google Public Storage Chuck Starr
Walter provides excellent customer service, Great employee continue doing great work
March 27, 2014
Google Public Storage Jasmina Hamulic
Jorge is always extremely professional and polite. He always makes his customers laugh and feel welcomed! This place is great, especially because of him. If you need assistance and you want something not just done, but done right, he is your go to guy.
March 26, 2014
Google Public Storage Vesta Howell
They have very helpful attendants. Thank you Walter for answering all our questions.
March 26, 2014
Google Public Storage Marc G.
Fast and easy supplies. Friendly staff. Been storing my things there a couple of years now. Always clean. Highly recommended.
March 23, 2014
Google Public Storage Mary Hansen
I want to thank Jorge for his efficient and professional help today! I arrived at the storage facility without my ID card and Code # to open the gate. I went into the office and Jorge quickly found my account and made a new card for me. He also helped unlock the dolly so that we could unload the car and transport our items for storage, and secured it again when we were finished. I bothered him several times with logistical questions and he was very polite and helpful! He provided excellent customer service and made a potentially stressful time very easy. Thank You!!
March 23, 2014
Google Public Storage cora hooks
I want to acknowledge what a great job Walter and Jorge continue to do providing outstanding customer service, whenever I come to the store they always greet me witha smile and makeme feel important.
March 22, 2014
Google Public Storage Hellen Fissihiae
Very helpful. Stayed open late and allowed us to move. Carmen is very through and professional. Nice place, is clean and safe.
March 22, 2014
Google Public Storage isaac santiago
Awesome public storage place I purchased some merchandise and looked at some storages. They where very helpfyl
March 21, 2014
Google Public Storage Michael Rosales
Great customer service, highly recommended. amazing staff were derrick and jorge
March 21, 2014
Google Public Storage Larry Guy
Both Derrick and Jorge were a great customer service experience.
March 21, 2014
Google Public Storage Juan Gunterman
I been moving some of my stuff into storage because i will be going off to college and going to be staying at the dorm and as i was shopping around for a storage place it way stressful because at some places i looked at were way over priced and seemed like employees kept a good eye on the units so did not feel like my property would be safe but after talking to Derrick Pham i was finally able to find the perfect storage place. He was very informative explained the rates with great clarity and assured me that my stuff will be safe.
March 21, 2014
Google Public Storage Franklin Ha
The customer service was outstanding. Derrick and Jorge were very helpful. Highly Recommend A+++
March 21, 2014
Google Public Storage carlos gomez
When i was renting a storage unit at this location i dealt with a employee named Jorge he made sure i understood the rates and was very clear on public storage policies. He very polite and handled himself very professionally
March 7, 2014
Google Public Storage bgurlsweetfeet
Love going in and dealing with the staff! Jorge, Walter, and Jenell are wonderful and always take care of me.
March 6, 2014
Google Public Storage Dark “junior” Knight
I rented the unit about a month ago with jorge and he was very proffessional and informative about the terms. The extended hours are extremely convenient. I would recommend for anyone to rent at this property
February 19, 2014
Google Public Storage Jonathan Leuchs
Jorge and Walter were thorough, professional, and very helpful when they processed my new rental agreement at this Edgewater Public Storage. This is my second rental experience with Jorge, and both times have gone very smoothly. Never any issues with my storage unit.
February 18, 2014
Google Public Storage Drea Que
The folks were knowledgeable and helpful.
February 10, 2014
Google Public Storage Joe Ferron
The staff at the Public Storage on Broadway in Edgwater were very friendly and helpful. When moving in, they ensured that I understood the paperwork and were very efficient. The facility is clean and well maintained and easy to move in and out of. Since I work during the office hours, I am forced to do most of my moving when the office is closed. It would be nice if there was access to carts while the office is not open, but I am sure if the carts were not locked up they would be stolen and then there would be no carts at all.
January 28, 2014
Google Public Storage Chocobo!
I went to this Public Storage location to take inventory and remove items from a couple of storage units owned by a family member who had passed away. I dealt with Jorge Sanchez both over the phone and in person at the storage unit facility. He was awesome!!! He was very professional, helpful, accomodating and attentive to our needs. Also, the facility itself was very clean and well organized. Obviously, the reason for my visit was pretty grim, yet Jorge made the experience go so smoothly for my family - for that we are extremely grateful. I would highly recommend this facility! Thank you Jorge!
January 19, 2014
Google Public Storage Sue Ann Kinney
I had to store all of my belongings for three years while I was out of work. This place was affordable, clean and the staff were always friendly and helpful.
January 12, 2014
Google Public Storage Joe Carlson
The staff has always been friendly and easy to work with. The buildings are clean and they have 4 carts available to help move in and out. Jorge, the manger is always helpful and today Tina was great
January 8, 2014
Google Public Storage Dani Johnson Muñoz
I had a good experience overall. The only hiccup was that when I made a reservation on the phone, they told me one unite/price, but when I went to move my things in, that unit wasn't available. It all worked out fine, though, and the move out was especially easy. Jorge was helpful and professional.
January 3, 2014
Google Public Storage Rhonda Bianchi
I'm sending this message to my storage at 5733 North Broadway, My experience with this location has been so amazing from day (1) coming in after reserving several spaces meeting with Carmen. I was uncertain of the safety of my belongings, and Carmen gave me so much assurance showing me the security system, my security code, the original space I reserved didn't meet my needs and Carmen put forth full customer service and said I have a space I believe would accommodate your needs and sure enough the space met what I needed Carmen is truly an asset, no matter what's going on she always try to get a smile or a laugh which always makes my experience pleasant when coming into the storage. Truly an amazing representative.
December 26, 2013
Google Public Storage Shaun H.
Everyone at this Public Storage location was very helpful and I would definitely recommend it to anyone! I mainly interacted with / dealt with a gentleman named Jorge who made my experience here great. He was always available for questions or to help, and more than once I personally saw him dealing with a couple difficult customers / situations that he handled very professionally. This location was also clean and well maintained. I would definitely recommend this location or use it again in the future should I have the need!
September 29, 2013
Google Public Storage Florence Pascascio
This public storage if a very clean and safe place to leave your valuable items, the service that Erica give you is very job friendly that would make you want to come back again and always recommend friends.The entire building is huge with extra space for parking and also the units are big enough . I would surely recommend this public storage to any one.
September 28, 2013
Google Public Storage Rauf Yousuf
This place was great while we were living in temp housing. Jorge and the rest of the staff made everything go smoothly. I would recommend anyone needed extra storage to give them a call.