Jorge was very helpful and informative! He made renting over the phone so easy.
Jorge is great and a real asset to Public Storage. Very helpful and knowledgeable. We have been here for over a decade.
Thank you Jorge for such great service! I needed to make some decisions about my storage unit & rising costs. Was excited to hear about the unit transfer option that allows me more time to sort out the contents of my unit (so many books) while saving money on the rental. Could not be more pleased for all the assistance! Thanks again!
Jorge has good character. Nice gentleman and excellent
Maria ~ Maria was extremely
helpful & very courteous. Appreciated her patience.
Excellent customer service from Jorge.
Jorge was very friendly and professional
Great service for Sheena and Jorge! Would recommend
Thank you Jorge for your great customer service in helping me find my unit on Jarvis!
Great customer service. The facility staff member helped me select the best unit for my needs at a reasonable price. He walked up to the unit with me to assure it was empty, cleaned and ready for occupancy. I moved my items in and had no issues.
Jorge was extremely helpful and extremely respectful
Jorge provide an excellent service
Jorge GREAT CUSTOMER SERVICE!
Jorge was awesome taking care of me
This is a great storage area to bring your belongings to. Weather it's for a long time or short stay. It's safe, clean and convenient. The staff there is very professional and has great knowledge.
Service was great and on-time. Jorge was brilliant and patient.
Outstanding Last-Minute Service!
I had to make a last-minute move and needed a storage solution quickly. Public Storage came through with excellent service from start to finish. Jorge went above and beyond — he even called to check in on my move and see if I needed anything or had any questions. That personal touch made a stressful situation much easier. I truly appreciated the care, professionalism, and responsiveness. Highly recommend this location!
Jorge is a professional that treats customers with respect and dignity. I appreciated his service.
The worker Jorge nice handsome guy really help me out with boxes and my storage unit. He very helpful when I was lost. Thanks again for ur help Jorge.
Jorge did an excellent job explaining the details and helping us through the application process.
Jorge was a wonderful help to me. I would refer him to help you with all your needs here
On yesterday, I had to move my niece into a storage. You know how those college days are! So of course, I'm not from Chicago, and I didn't how the storage units looked. I made all reservations online. Welp... Once we arrived to unload her possessions, we noticed a lock on the unit. Had to go the the office where I was greeted by, Jorge, who was so helpful. He showed me the basement unit I rented, and I said walking down stairways with your belongings, Not me!! So he swiftly, helped a sister out! He did a transfer, no walking two flights to store her items. I was overjoyed! The establishment was nice and clean, and I appreciated his help. Without him I would of been in a pickle. So overall I give this location 5 stars. And if you see Jorge, tell him To Coach Tee sent you!
Jorge is the man…. My new best friend.. He did everything for me setting up my account.. including my APP…
Allyson Walton's storage space is on West 47th Street in Chicago. The Public Storage at 5623 North Broadway Avenue in Chicago does a great job of taking my payments and answering my questions.
Jeorge was amazing helped me figure out the exact size I needed! Great help!!!
Great service that I’ve received from Jorge.
Thanh you
My experience with Public storage on 5643 N Broadway, Chicago has been wonderful. Great place to rent. The customer service representative, is friendly and knowledgeable. Easy process. Very secure. The facility is always very clean. I would definitely recommend it to friends and family. I am sure to do business with them in the future. Especially Thanks for Jorge and
Terry for help! Guys, you are Awesome!
I need a storage unit to put my stuff in until I move into another apartment..So I went with Public Storage..I did everything online for the first time everything went well.. "I highly recommend this business operate with integrity..Very helpful & reliable with information about renting a unit.. "Their customer service & professionalism was excellent/top tier..exceeding my expectations.. Once I completed my reservation I was good to go all the information I needed far as my storage box number & my gate code was in the app ready for use..Thanks Public Storage for your service & making things easier for me..
Jorge helped me over the phone and it was super easy! Incredibly helpful and kind. Highly recommend this location!
Had to quickly change plans for my rental start date and Jorge was kind and accommodating. Knowledgeable about what the process looked like with getting into the facility and even greeted me by name! First time renting with Public Storage & with what is normally a stressful time, my experience is off to a good start! Thank you, Jorge!
Jorge was very helpful and friendly.
Clean facility with easy and secure access. Super simple to set up your units and very easy to move out when the time comes.
Jorge has excellent customer service skills. He is an asset to your company. I would recommend your company because of Jorge.
Thank you Jorge for great experience !
Great job by Jorge. Explained everything throughly! Great experience
Excellent service by Jorge!
Great service from Jorge !
Sheena was great in helping me find my unit today. Excellent service! Positive energy.
Jorge was professional, courteous and knew his stuff.
Thank you so much for all amazing help- Jorge!!!! We decide to use Public Storage because of his outstanding service and information
Jorge was very helpful with my move in. I would highly recommend this location for your storage needs.
Jorge is always great to work with. Very friendly
Jorge was very helpful and made the process a breeze. Thank you so much!
Jorge gave me great service
Great customer service given by Jorge, than you so much for your help!
I am so very pleased with the very nice,great,amazing and very wonderful customer service, was very fast efficient and very,very helpful and patient, I love how Jorge was so very friendly and very knowledgeable about all my questions and my doubts.I am very happy to have gotten my storage space from Jorge and this storage address.
The staff was very professional, facility was clean and provided carts to move large items. The facility felt very safe and secure. I would definitely recommend this location to anyone looking for storage in the city.
Jorge was great, extremely knowledge, patient, and helpful. Highly recommend stopping in.
jorge helped me out a ton, calling me before my move out to make sure details were clear! such a sweet gentleman
Jorge was so helpful best customer service ever. He made getting storage so easy
My first time with public storage, I'm well attended to by your representative (Jorge). His customers service is perfect.
Convenient location.. but it loses a star for cleanliness and upkeep. I'm not asking for a storage facility to be spotless by any means. But there was loose debris and some trash in my unit upon move-in.
Also, not having the option to get 24 hour access which I need due to my work schedule. That's a company wide policy not necessarily this locations fault so I won't deduct a star but just making it known that that's dumb and should be changed.
Jorge was super helpful. Made the process quick and easy!
Jorge was so helpful during a stressful time of move out. He is kind and patient. Thank you.
Terry helped us out and was very friendly. Jorge gave a follow up call to make sure everything was all set. Great service all around.
Jorge was super helpful…always!
I would totally recommend this storage space, the staff was very helpful.
Jorge was great to work with and helped find the right unit.
Jorge helped us on site and it was super easy & quick.
Jorge was really kind and helpful! Really great experience through and through
Jorge is amazing ,really care about his costumer!!
Jorge is an amazing manager and was extremely patient and helpful in ensuring that my rental experience was both efficient, expedient and personable.
Jorge was great! He was able to answer all of my questions. I love how they provide dollies to make your move into the storage unit easier. My space was super clean and I was able to fit everything inside. The location is great as well.
Jorge was an amazing. He was helpful with everything we needed. Definitely will always use PS.
Mr. Terry was very helpful and accommodating. His service met and exceeded my expectations. He was very thorough in providing answers to our questions and setting us up with our very first storage unit. Although we did everything online, meeting Representatives like Terry provides the much needed human interaction and completes the experience. Definitely would recommended 100% and I hope Mr. Terry stays there throughout our rental period.
Super easy to get a rental, clean well lit space, and Jorge was very helpful!!
Jorge was awesome and super helpful!!!! Very polite and answered all my questions and was very accommodating!!! He rocks!!!! 10/10 customer service !!! :) :) :)
Jorge was nice and very helpful!
Jorge is so nice. I recommend this storage facility!
Terry was extremely helpful and kind when i was very frustrated that I had lost my original unit. The whole team made sure that I was able to get a storage unit that same day. The whole team and especially Terry are caring and and very quick to solve customer mistakes. Thanks!
Jorge was such an incredible help during my storage unit rental at Public Storage. I recommend this to anyone looking to store their belongings.
Great storage place easy access and Staff are great thank you Jorge for making check out so easy.
Great service today from Jorge! Have used this location several times for storage
Excellent service. Jorge was very kind and friendly.
After 10 months of renting a storage unit here, I was finally able to pick everything up and move out of state. My 10 months at this Public Storage was a breeze thanks to Jorge. Moving can be very stressful and Jorge did his best to always give superb customer service to make everything much simpler for me. I hope Public Storage knows how lucky they are to have him!
Jorge provided excellent service! He showed us various storage options, and after we chose a unit, he guided us through setting up the app on our phones to ensure access control worked.
Great customer service! Last minute we had to rent a space and Jorge was so helpful. We would definitely recommend!
Jorge was great! Helped me and my husband get all set up with a new unit!
Jorge was great at assisting us. He showed us around the units and helped us pick the one that fits us best. Very professional and friendly.
Great customer service. Jorge the property manager answered all my questions and helped me pick the best option for my needs. Highly recommend
Terry was a great help in getting me moved in.
Terry Greatest employee, help me with my rental. Thank you!!!
Wonderful experience with Jorge, I will hilly recommend this location he is a 5 star guy
Great customer service by your team member, Jorge. Friendly and accommodating. It was a pleasure doing business and he went the extra mile in providing quality service. Thanks again Jorge.
The agent, Jorge, was extremely helpful and professional.
Jorge at this location has provided exceptional and professional experience and has helped me with issues with my storage space and has kept me a satisfied public storage customer.
All too often we just write to complain, but don’t write often enough when we experience this type of truly exceptional customer experience. Thank you to Jorge and the public storage crew!
I've been with Public storage 5643 N Broadway for few years now and I really like it. Easy in and out access, secure gate and the staff are great especially Jorge always helpful. I highly recommend it.
Sheena was a great help today!
Jorge has been awesome! Would give him 6 stars if I could. Easy process, great service. Thanks!!
Great experience today renting a unit at this location. Jorge was very friendly and professional. I asked lots of questions and he had all the answers.
Jorge was very helpful with the app. Spent time patiently explaining issue on app.
Nice staff. Jorge was super helpful. Place is clean and organized as well.
Jorge was very helpful and helped me to find a unit pretty quick!
Very friendly service Jorge! Quick and easy!
Jorge and Terry were very helpful. Friendly and prompt. Highly Recommend!
Jorge was super helpful in getting us all set up with our storage unit. Always has a positive attitude and is easy to work with.
Jorge, the manager went above and beyond to make my moving experience stress free and to accommodate me into my unit. Very professional and cares about his customers.
Sheena was absolutely fantastic in helping me find a storage unit!
Jorge was amazing. He helped me transfer my storage locker and got my PS app working after much frustration!
Jorge was awesome and helped us quick and easy!
Jorge was great in getting us sorted with size needed for a unit. Good location and plenty of space for vehicle access.
Jorge was extremely helpful!
Jorge, after being directed to him by Terry over at 5733 N Broadway, helped me quickly resolve an issue with my reservation, gave the accurate information as to what the next steps would be and finally, even though he said it would take about 2 days, he got in touch with his manager on the same day and notified me within half an hour that I had been refunded and what could not be refunded had been applied as a credit to my revised reservation. All in all, an excellent experience. Also, I think its great that they incentive these reviews and it reflects in the service provided.
Jorge was great! Helped me identify which space I needed and was efficient with helping me sign up- definitely recommend coming here with any storage needs!
Great service !! Jorge was Very helpful Public Storage has a great team of kind and professional ppl ! Thank you
Jorge and Sheena were pleasant, efficient, and informative.
Great price on large space.
Sheena was wonderful! She helped me through this process and was so helpful.
Sheena was great in helping me decide what size unit I needed!
My son is the manger on this place.
Jorge was very friendly and helpful!
Facility seems pretty nice and Jorge was helpful with getting me set up.
Mr Terry(manager) was so helpful and polite doing my service. I will definitely recommend him to friends and family.
Thanks Terry!
Jorge was so helpful. Very polite & personnel. Thank you Jorge
Terry was wonderful!! So grateful for his help!!
Jorge helped me look at a unit and got me all signed up in a matter of 15 minutes. Professional staff 👍🏾.
Wonderful staff. Very professional including Jorge.
Friendly service by Jorge ..
Jorge was very professional. Gave great options and and checked the unit thoroughly for safety
Jorge was a very big help and explained everything easily to us. He showed us the unit we were interested in and let us know how things worked and what to consider when moving certain items in. He also took time to help us make sure we used the app to open the gate for easy access. It was awesome!
Needed a unit the day of, and Jorge was quick to show us what we needed, get us signed up, answer any of our questions, and have us out and ready to start moving very quickly.
Jorge gave excellent service. Highly recommend this location.
I had an easy and great time checking in at this location with help from Sheena and she was great.
THANK YOU Sheena
At the 5643 location Jorge was extremely helpful. I called multiple times with issues and he went above and beyond to help me out. He was kind and professional and actually solved me issues. He’s fantastic, that guy needs a raise!
Laquitha and Tiffany helped me get transferred into my new unit with no problems and very friendly
Rebecca was so helpful! The staff always is at this location.
Sheena was really great she is a helpfully. she do her best I’m highly recommend. I appreciate it her service
BEEN/THERE/20/YEARS/NEED/TO/MOVE/COST/A/LOT/BUT/WORKERS/ARE/5/STARS
Sheena and Terry are great! Everytime I come into this location I receive high energy and great customer service! I recommend this location!
Great service Jorge always!!!
Jorge, Is wonderful, he helped this senior complete all the necessary paperwork & gave me. Great tour & advice on how to use elevator & carts & outside gate. He’s awesome!!!
Very awesome service. Jorge was super helpful. Definitely would recommend.
Sheena was soooo greattt , made our process very speedy and knowledgeable. Glad we picked the right storage place 😀
This place is awesome. Staff is friendly and helpful, and Jorge did a great job setting us up with exactly what we needed!
I’ve been having my things stored at another facility in the neighborhood (rhymes with wife porridge) & had the worst experience. Their manager was extremely unprofessional & my storage rate was going up every month without any explanation.
I decided to check out other options & found an awesome promotion for public storage. Jorge called me as soon as I put in my reservation with further information about the storage unit & overall process. Coming in he actually showed me the unit & went over cost, entryway, & further details. He was extremely helpful!
If you’re in the Edgewater/Andersonville area I highly recommend this facility
Jorge was great! Very helpful
Jorge the manager has been great these last 3 years told him may stop in on the 1st of the month just to say hello.
Great experience. Easy to access facilities, mobile entry to gates. Storage spaces are clean and well lit - just make sure to turn on the lights in the hallways you’re using. Large freight elevators and carts for moving your items. Jorge was super helpful, flexible and kind! He helped me locate my unit, answer questions about billing, and close out my account when I moved out. Would definitely recommend!
Since it was my first time putting my stuff into storage I had so many questions and concerns. I had the pleasure of meeting with Jorge. He answered all my questions, and I even got a nice tour of the place.
His customer service was great, and he went above and beyond to help me out. Thank you Jorge!!
Thanks Mr terry my experience been delightful ! He is awesome
Jorge was professional & friendly, super helpful!
Jorge and Terry were very knowledgeable and accommodating. Great service! Thank you!
I've been coming here for years, this place has everything you need to Packing,Moving, Storing. Jorge was a great help as always.
Sheena, was very helpful in locating me a lower level unit. I'm so grateful to the people here. Sheena is so helpful everytime I called.
Jorge was very helpful with registering me my unite. He explained the insurance policy and helped me connect to the app.
Jorge was excellent from the moment I walked til the last document was signed.
Sheena was wonderful, she was so patient and helpful.
Sheena, Jorge and Terry were great! Great customer service at this location!
Great service. Terry made everything simple and answered all my questions.
I came in stressed about not knowing the quantity of boxes and packing supplies, but Jorge was very helpful and made the experience stress free. I highly recommend this place!
Worked with Jorge and he made everything fast and easy great service
Jorge was super friendly and helpful!
Jorge was a huge help, he toured me around the units and surveyed the square footage of my belongings before I purchased which I appreciated so much! 10/10 great customer service.
Had a really good experience in here.! Jorge went above and beyond, he was patient and really took the time to explain everything to me. Highly recommend.!
Great location, good Deals 👍
Jorge help me get the best Deal that work for me , he went above and beyond to help me .
Employee very nice and u storage is a great place to store u keepsake.
Charles was so helpful and tentative when helping me choose the best storage option for my stuff. Good service is hard to find and he provided great service.
Charles and Jorge gave a great tour of the property and able to assist me choosing packing needs.