Terry was amazing!!! Such a helpful positive light in a world full of negativity.. thank you much Terry!!!
Very helpful! Jorge helped me save a bunch of money on my first month! Thanks!
Terry was super helpful. With the kiosk down in the lobby Terry made his way over to help me get into my unit for some personal belongings. My day would have been a lot less enjoyable if including get to my stuff and it’s all thanks to Terry’s help.
Everything was great but the $20 lock fee...that was rage bait.
Sheena and Jorge were very pleased in helping me with what I was looking for. Great costumer service.
Laquitha was very friendly, she was helpful even while cleaning... very impressive
Terry always very courteous and helpful, Jorge as well
I had a fantastic experience with Jorge and Terry at Public storage!Their customer service team was incredibly helpful and patient, answering all of my questions thoroughly and promptly. They went above and beyond to ensure I found the right storage for my needs and the entire process was seamless. I felt truly valued as a customer, and I would highly recommend them to anyone.
5543 N Broadway
Jorge was great!!super helpful
Operators on premises are doing a great job. And so was the operator on the website.. They’ve been very helpful and informative!
Registration and explanation of Public Storage was quick and simple.
Terry at the Chicago 5733 Broadway location… ROCKS! Kind… Professional Informative and WILLING to go the EXTRA mile … to Help, HE is a keeper!
Chef Des
Chicago IL
Thank you for the easy online setup and access to the storage. It is so convenient.
Terry was super great and helpful! Thanks so much!
It was a wonderful experience was greeted with a happy smile and enthusiastic energy terry was such a big help and we would definitely recommend coming here
Best customer service!!! Best guy in there GOOO TERRYY!!!!!
Mr. Terry is a very dedicated staff of Public Storage. He follows through and ensures you get value for your money! This is my second time at this storage. This is simply because of his unrivaled customer service despite the fact that he runs the 2 public storage offices on Broadway concurrently! I feel he deserves a big raise!
Terry was great help me out alot I appreciate his service👍🏽
Fast and easy. Rented online. Moved in immediately. Clean facility. Easy access. They did a follow up call to make sure everything went smoothly.
Terry was very helpful with my move in, in my new unit
Thank you for the follow up Jorge take make sure everything was to my satisfaction
I had a few issues as a first-time tenant which Terry, Jorge and Sheena addressed and resolved quickly. Great customer service experience!
When I came to public storage to rent a unit I met Terry he was very helpful polite and patient because I did come in extremely late but he was understanding I just wanted to say thanks
I was charged twice and the property manager jorge went above and beyond to help me with getting it back and also helped me settle in. I didn't expect this level of service by this hardworking and smart employee.
The service Terry provided was definitely 5 star. He was patient and extremely helpful today. There were a few issues starting with changing my unit because there is no elevator to access the basement. He was knowledgable, understanding and accomdating. He gave me a tour of the facility, made sure I was satisfied with my rental, and made me feel welcomed.
Nice and clean storage space. Terry, very nice and helpful receptionist, thanks!
Although I came into wrong public storage with reservation. Terry helped me out and made ita smooth transition...thanks
Great!! Terry definitely did a great job assisting me today with my move in.
Shoutout to Terry! Great experience.
Terry is amazing! Great customer service! Made this moving experience great! Thank you so much!
The manger Terry was the most redeeming thing about this facility. He will work with you if you can't get a payment on time and he is super nice. The second floor is hot as the seventh ring of hell in the summer time though. The storage space was readable in price when I got it in 2015 but every six months it went up drastically. The hours of operation make it hard to access your belongings if you are a 9 to 5 worker.
Terry was very helpful - showed me my initial storage and then helped me navigate the system to revise my reservation in line with expectations. I am very satisfied with the service.
Very nice man, even when I knocked very rudely Terry gave me nothing but kindness. I was stressing all day about this and he really put it to ease. Thank you Terry
Terrific service from Terry. Very personable and helpful. Appreciate his patience and help!!!
Jorge was very helpfull and timely. Great service!
Just recently moved into my storage and had the pleasure of meeting terry what a helpful guy he was very polite and patient I just wanted to thank him for help!
This is our second year and we plan to use for two more years.
Units are clean ".
Customer Service is always Great & Fast💪
Terry is an awesome guy, very helpful and help me with everything I need.
great experience so far. Customer service is EXCELLENT . the woman who help me was friendly knowledgeable and just an all around delight, from showing me to my unit to showing how the locks worked to secure my unit. Def recommend
the women that works there named sheena is best she made the whole experience easy for me which made my day easier and i greatly appreciated that she deserves a raise in my book need more people like her
Terry Iwas very helpful.thank you
Service was great thank you for all the gratitude and good good patience and understand what's the name Mr Terry thank you hit the post
Great Service! Thanks Mr Terry.
Love the facility and staff including Terry. Only thing prices would change every 6-7 month other than than location clean and we'll secure
Came in to pay my bill an Terry always gives great cusomer sevice.
Terry was a fantastic guide throughout the process. Super easy and painless
Amazing service from a friendly Terry🙏🏽
Terry gave wonderful service!!!
I have a great experience with Terry renting my unit. Thank you.