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Address

5733 North Broadway St
Chicago, IL 60660

Full Service Kiosk Available

Phone

872-216-8981

872-216-8981

800-688-8057

800-688-8057

Property Open

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Storage Facility Features

  • Small, Medium & Large Storage Units
  • Property Manager Lives On-site

Phone

872-216-8981

872-216-8981

800-688-8057

800-688-8057

Property Open

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Storage Facility Features

  • Small, Medium & Large Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    3'x4'
    Online only price
    $ 22/mo
    Online only price
    Half Price Sale
    Small 3'x4'
    • Inside unit
    • 1st Floor
    $ 22/mo $44
    Online only price
    Half Price Sale

    No Obligation

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    4'x4'
    Online only price
    $ 23/mo
    Online only price
    Half Price Sale
    Small 4'x4'
    • Upstairs/stairs
    $ 23/mo $46
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    4'x12'
    Online only price
    $ 44/mo
    Online only price
    Half Price Sale
    Small 4'x12'
    • Upstairs/elevator
    $ 44/mo $88
    Online only price
    Half Price Sale

    No Obligation

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    8'x6'
    Online only price
    $ 44/mo
    Online only price
    Half Price Sale
    Small 8'x6'
    • Upstairs/elevator
    $ 44/mo $88
    Online only price
    Half Price Sale

    No Obligation

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    4'x12'
    Online only price
    $ 51/mo
    Online only price
    Half Price Sale
    Small 4'x12'
    • Inside unit
    • 1st Floor
    $ 51/mo $102
    Online only price
    Half Price Sale

    No Obligation

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    8'x8'
    Online only price
    $ 54/mo
    Online only price
    Half Price Sale
    Medium 8'x8'
    • Upstairs/elevator
    $ 54/mo $108
    Online only price
    Half Price Sale

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Edgewater Storage Units Near Lake Shore Drive

This north Chicago Public Storage, located in the Edgewater neighborhood at the intersection of Broadway Street and Hollywood Avenue, is a convenient self storage location just a few blocks west from the north end of Lake Shore Drive.
Perfect for braving the elements year-round, all storage units at this facility are indoor storage units with access from inside the building.
Less than a half-mile from the beach, a 5x10 storage unit is a great place to keep everything needed for a fun day on the shores of Lake Michigan, including sandy chairs, toys and beach blankets.
A 10x20 storage unit is the perfect solution for families living near Nicholas Senn High School who may be outgrowing their current space, allowing them to store large furniture, appliances or just boxes of clothing and belongings close by.
Just a few minutes from U.S. Route 14, it's an easy storage facility for customers throughout Edgewater, Rogers Park, West Ridge and Uptown.
The rental office is open 7 days a week and also sells packing supplies, including moving boxes, tape and bubble wrap. Moving carts are available to use free of charge to help haul over-sized loads.
Public Storage is proud to serve the Edgewater community and greater Chicago area.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 239)

March 1, 2024
Google Public Storage Anthony Waits
Terry was very helpful with my move in, in my new unit
February 28, 2024
Google Public Storage M Thompson
Thank you for the follow up Jorge take make sure everything was to my satisfaction
February 14, 2024
Google Public Storage John Patterson
I had a few issues as a first-time tenant which Terry, Jorge and Sheena addressed and resolved quickly. Great customer service experience!
January 29, 2024
Google Public Storage Tyler
When I came to public storage to rent a unit I met Terry he was very helpful polite and patient because I did come in extremely late but he was understanding I just wanted to say thanks
January 24, 2024
Google Public Storage Sheldon colaco
I was charged twice and the property manager jorge went above and beyond to help me with getting it back and also helped me settle in. I didn't expect this level of service by this hardworking and smart employee.
December 11, 2023
Google Public Storage D’ion Harris
The service Terry provided was definitely 5 star. He was patient and extremely helpful today. There were a few issues starting with changing my unit because there is no elevator to access the basement. He was knowledgable, understanding and accomdating. He gave me a tour of the facility, made sure I was satisfied with my rental, and made me feel welcomed.
November 17, 2023
Google Public Storage Ali Al Masri
Nice and clean storage space. Terry, very nice and helpful receptionist, thanks!
September 15, 2023
Google Public Storage Gustavo Burciaga
Although I came into wrong public storage with reservation. Terry helped me out and made ita smooth transition...thanks
September 2, 2023
Google Public Storage Nah'shon Perkins
Great!! Terry definitely did a great job assisting me today with my move in.
August 28, 2023
Google Public Storage Tony Dechario
Terry was very helpful - showed me my initial storage and then helped me navigate the system to revise my reservation in line with expectations. I am very satisfied with the service.
August 28, 2023
Google Public Storage Juss “DangerjUSs” DelPino
The manger Terry was the most redeeming thing about this facility. He will work with you if you can't get a payment on time and he is super nice. The second floor is hot as the seventh ring of hell in the summer time though. The storage space was readable in price when I got it in 2015 but every six months it went up drastically. The hours of operation make it hard to access your belongings if you are a 9 to 5 worker.
August 28, 2023
Google Public Storage Blessed Nahn
Terry is amazing! Great customer service! Made this moving experience great! Thank you so much!
August 28, 2023
Google Public Storage noel tah
Shoutout to Terry! Great experience.
July 28, 2023
Google Public Storage Daniel Percastegui
Very nice man, even when I knocked very rudely Terry gave me nothing but kindness. I was stressing all day about this and he really put it to ease. Thank you Terry
July 21, 2023
Google Public Storage Bruce Frasier
Terrific service from Terry. Very personable and helpful. Appreciate his patience and help!!!
July 13, 2023
Google Public Storage randy beckwith
I answered this post on Facebook I came down to pick up the stuff all it was is outdated food junkie furniture trash nothing worth of value I figured all they wanted to do is use somebody to clean up their storage units for free I don't know what turnip wagon they fall off of I strongly advise don't answer any posts such as this on Facebook or do not offer any kind of service you'll be wasting your time
June 6, 2023
Google Public Storage sean bitto
Jorge was very helpfull and timely. Great service!
May 18, 2023
Google Public Storage Nader Ghazaleh
Just recently moved into my storage and had the pleasure of meeting terry what a helpful guy he was very polite and patient I just wanted to thank him for help!
May 11, 2023
Google Public Storage vickie brochu
This is our second year and we plan to use for two more years. Units are clean ". Customer Service is always Great & Fast💪
March 3, 2023
Google Public Storage Jesús Patiño
Terry is an awesome guy, very helpful and help me with everything I need.
March 2, 2023
Google Public Storage Nabiil Mahamed
Terry he is good service
March 2, 2023
Google Public Storage R. F.
great experience so far. Customer service is EXCELLENT . the woman who help me was friendly knowledgeable and just an all around delight, from showing me to my unit to showing how the locks worked to secure my unit. Def recommend
February 27, 2023
Google Public Storage Heba Sayeda
Horrible! DO NOT RENT here!! Our unit had a break-in and we were not notified. Our locks were changed without our knowledge and for the past week we have been trying to access the unit finally got in yesterday after all the hassle and to our surprise one of the box was opened and the belongings were everywhere. We cleared out the unit immediately. I am in the process of filing a police report.
February 15, 2023
Google Public Storage Tara Walsh-Barron
In my opinion, and from my experience, this place operates very poorly. They increase your rent without notice. Mine went from $35-$106 … same unit! Nobody is ever available to discuss these price increases. I would not recommend.
February 10, 2023
Google Public Storage Randall Whiting
There’s not enough time in the day to say everything that’s been bad about this place over the past several years that we’ve been there. The hours continue to shrink it’s impossible for anybody working a 9-to-5 job to get there during the week before they close. they close at 5 PM on a weekend which we use our space for commercial purposes so that’s very difficult. They had a flood or something which our unit ended up sitting with pooled water and they did not call us to let us know to check our property which caused mold on half of our stuff. We are severely allergic to mold so now we had to get someone to help us with that. They almost never have a cart by the door, there’s only one for the entire building. The bathroom has been locked for two years and there’s almost never a staff person around when you need one. on top of that, the price has doubled since we’ve been there. Bonus. After their fire prevention went off at some point all do our stuff was coated in Fire retardant. We were never notified to check our unit this caused a ton of extra clean up work before we could user our property for an event. Wish it was better because the location is convenient and we’re loyal customers but it’s been very disappointing.
December 20, 2022
Google Public Storage Verdell Shannon
Staff is great, Terry was quite helpful with the check in process. Shena was also super polite when I came in for a lock return. Update: My unit was one of 45 units that were burglarized at this facility. The police are investigating. However friendly the staff, the security of your items matters more. My unit was locked and secured in accordance with the company policy and it was not secure enough.
December 14, 2022
Google Public Storage Victor Yang
Absolutely awful place, broken into twice in one week, valuables were stolen from my unit and the power was out when I arrived so I couldn't even get into the building. Never anybody at the management office to answer calls and no one around to make sure security is tight. Store your things at this location if you want them stolen.
December 3, 2022
Google Public Storage James Massie
the women that works there named sheena is best she made the whole experience easy for me which made my day easier and i greatly appreciated that she deserves a raise in my book need more people like her
November 7, 2022
Google Public Storage Oumar Balde
Terry Iwas very helpful.thank you
November 6, 2022
Google Public Storage Allah Williams
Service was great thank you for all the gratitude and good good patience and understand what's the name Mr Terry thank you hit the post
November 5, 2022
Google Public Storage Wamiq Khan
Greedy corporation that will give you a low price the first month but will raise it double the second month and keep raising it from there. We started at $50 and in less than 2 years we’re almost at $250. Refused to not only discount our space for charity or even wave taxes but also took money from us that could have been used to help those in need. Awful attitude towards nonprofits and it’s the whole company not just this place.
October 31, 2022
Google Public Storage Jean Pierre Esqueda T.
Great Service! Thanks Mr Terry.
October 7, 2022
Google Public Storage Art Hdez
Love the facility and staff including Terry. Only thing prices would change every 6-7 month other than than location clean and we'll secure
October 6, 2022
Google Public Storage Douglas
Came in to pay my bill an Terry always gives great cusomer sevice.
September 28, 2022
Google Public Storage Lola
Small facility, no manager on site, dirty, dusty concrete floor with garbage left by others, rude customers block the drive in making it impossible to get into your unit, especially when you are in a hurry. I didn't like that place.
September 13, 2022
Google Public Storage Jacob Mitchell
Storage unit has leaked multiple times, destroying several hundred dollars worth of merchandise. Management is continuously unable to be reached. There are literally puddles around the facility after a heavy rain. Avoid this place.
June 20, 2022
Google Public Storage Marika Sylvie Yip-Bannicq
Terrible storage facility with very damp interior and extremely limited access hours despite the fact that you are supposed to be able to unlock the gate with a code or from the public storage app (contactless entry). There is never anyone working here even during so-called “business hours” so why should access hours be so limited? Do yourself a favor and store your stuff elsewhere.
May 15, 2022
Google Public Storage Nardia Smith
Very helpful.
April 2, 2022
Google Public Storage Kevin Nigarura
Terry was a fantastic guide throughout the process. Super easy and painless
March 25, 2022
Google Public Storage Osama Abdullah
Amazing service from a friendly Terry🙏🏽
March 8, 2022
Google Public Storage Ash White
I highly recommend against renting a unit at this location. I Have rented various spaces here for 3 years, each time getting larger units. Just moved into a new unit on the first floor, got settled/organized and have been told I need to vacate the unit for work on the building… the proposed replacement unit is smaller and on the second floor and is not an acceptable alternative unit. No discount has been offered for the inconvenience of moving, the change from the first floor to the second floor, or for the reduction in unit size. Appalling customer service for a long term customer. Other remarks on this location: They have slowly reduced access hours of the years to the point that it can be tough to get into my unit on a workday. The elevator has no light so when the door closes it’s pitch black. This is also not a cargo elevator. It’s almost impossible to get in touch with a human being when things go wrong and this location has no permanent employees. There used to be a complimentary cart to use, but that’s been missing for a while. Multiple times I’ve tried to access the building the access system has been down. The main door to the outside was broken and wide open for about two weeks during one of the coldest stretches of winter. In conclusion, go elsewhere.
March 5, 2022
Google Public Storage Donald Leffler
February 24, 2022
Google Public Storage Justin Kong
February 21, 2022
Google Public Storage Christopher Jackson
Terry gave wonderful service!!!
February 3, 2022
Google Public Storage ahmet iani
I have a great experience with Terry renting my unit. Thank you.
December 5, 2021
Google Public Storage David Major
Rented a unit at public storage from one the attendants on duty by the name of Terry he was very nice and helpful. I can always count on him for information and instruction. He makes every visit to public storage go as smooth as possible and stress free as well. 👍
December 4, 2021
Google Public Storage James Anderson
Very good. Terry was great. Very professional . Highly recommended
November 18, 2021
Google Public Storage Alfredo Laurie
Very nice gentleman help me upgrade a size unite …I was very pleased Thank you Terry
October 18, 2021
Google Public Storage Kwabena “Evangelist” Adjei
Terry has been very helpful with all of my needs while storing at public storage
October 8, 2021
Google Public Storage Mark: Branch
Terry gave excellent customer service.
September 17, 2021
Google Public Storage Paul Sato
Terry was very helpful. He was polite and was able to answer all of my questions.
September 16, 2021
Google Public Storage Nathaniel Clark
Stopped by the Public storage to pay my bill and met terry he helped me with attention very nice and kind
September 11, 2021
Google Public Storage Darryl Grant
Great customer service from Terry! Polite, professional, and efficient.
September 2, 2021
Google Public Storage Herman Johnson
I came to the store to make a payment and Terry gave great customer service. Thanks
August 23, 2021
Google Public Storage LaDean Moore
The best service I've ever had at a storage facility.JORGE changed my storage without a fee.
August 14, 2021
Google Public Storage Ickeya Glover
He is a nice person facility is clean, I'm able to not only reach the management but can communicate with Terry as well.
August 14, 2021
Google Public Storage Barbara Poindexter
Terry always helps me with what ever I need
August 9, 2021
Google Public Storage Patrick Sauter
water damaged books and pictures, only been here for 5 weeks and its all ruined. we're way in the middle of the building so it either came from another unit or a leak in the pipes. make sure you don't store anything you don't want wet and moldy here
July 30, 2021
Google Public Storage Kevin Noel
Used this place to store extra items for work and it was very convenient.
June 7, 2021
Google Public Storage Ari Barjesteh
Good prices and everything is automated. They also have dollys you can use when you're there
May 16, 2021
Google Public Storage Annie Funk
Jorge was great and walked down to this location and was very kind and patient with me while I took out my first storage space
May 15, 2021
Google Public Storage Eddie
Found this place via Google and wanted to contribute. Much better pricing that local competitors and we were able to do the full transaction completely without human content. The process was a little confusing at first but the virtual assistant was helpful and patient as I figured it out. Still not sure I parked in the right place but I did enjoy being able to pull in the garage when unloading. Made me feel safe and access was fairly easy once I figured it out. Overall I am glad we picked this place.
April 8, 2021
Google Public Storage Melani Morgan
It's only okay because I fell coming out of the building and called to ask them to place a Watch Your Step sign to help future customers from going through the pain and suffering I went through. The guy I spoke with said he'd get right to it... and to this very day no signage has been posted. Buyer beware!
March 28, 2021
Google Public Storage Gilad Sommer
The pictures speak for themselves.
March 18, 2021
Google Public Storage Melvaughn Thompson
Mr. Terry provided excellent Customer service to me and made sure l understood everything in detail about my monthly bill payments and this Public Storage Policies. l am a very happy client. Thanks Mr. Terry.
January 31, 2021
Google Public Storage Andrew Suarez
January 6, 2021
Google Public Storage Lee gillett
December 29, 2020
Google Public Storage Daily Soto
Terry was great! He waited for me when I was late. He got me the required storage that fit my price range and my things. Terry has one of the best customer service experience I had.
December 6, 2020
Google Public Storage Brian
I had a wonderful experience with this public storage. Terry was potentially one of the best customer service reps I have ever had the privilege of meeting. He answered all of my questions, provided tips and tricks to a first time storage user, and made my experience the best that it could be. Public Storage, please recognize Terry for his amazing talents. He is the reason you have another satisfied customer!
November 15, 2020
Google Public Storage Jennifer Gonzalez
Charles is professional and attentive. I will recommend to anyone looking for good service.
October 4, 2020
Google Public Storage VIC-MAN PRZ
September 30, 2020
Google Public Storage Greg Vrame
Great great service, convenient, no abs! Shout out tovAbe......great job dude!
September 25, 2020
Google Public Storage Father&SonRandomVidz
Stopped by public to pay my bill boss man Terry took care of me the right way!!!
August 29, 2020
Google Public Storage Tunde Akinlolu
August 1, 2020
Google Public Storage Yesenia
Just cleaned out my storage after two years! Great costumer service, always polite and helpful. My items were safe and in the same condition I left them. Starting rates are great, but be prepared for rent to increase every year. Would trust this place for future storage needs.
July 26, 2020
Google Public Storage Yih-jay Chen
Rebecca has amazing customer service. I really appreciated her help and knowledge of everything in the building even though she said she just started in this location recently. I work in the service industry and will always appreciate great customer service like Rebecca gave. Thank you for walking me through the steps slowly and thoroughly.
July 26, 2020
Google Public Storage Angie Fayad
Terry was AMAZING help to me in navigating how to register for my first storage unit. He followed up a week before my visit to check in and had a professional and inviting demeanor through the entire process. If every Public Storage facility had a Terry, you'd put UHAUL out of business! Thank you Terry!!
July 12, 2020
Google Public Storage J
Terry was a Big help with helping me find a unit that would best suite my needs.
June 9, 2020
Google Public Storage Iris Cormelious
Mr. Terry Gardner has excellent customer service. I was very happy that he also was following the covid-19 rules as far as masking. Thank you public storage for hiring a person such as Terry that takes pride in his job.
June 5, 2020
Google Public Storage Rosetta Cobbins
Hey Terry has been gud & service here been excellent
March 31, 2020
Google Public Storage Roberto Vergara
February 10, 2020
Google Public Storage Adam M
It's open to the public but, make no mistake, private things happen here too. Storage indeed.
January 13, 2020
Google Public Storage Megan W
January 11, 2020
Google Public Storage Angela Gibson
December 31, 2019
Google Public Storage Alejandro Gutierrez
December 30, 2019
Google Public Storage Cassandra Estrada
December 29, 2019
Google Public Storage Sandra Morales
December 6, 2019
Google Public Storage Dario
I moved in not long ago for a temporary storage situation until we move into our new apartment while it gets remodeled... Anyways, during the tour the lady who helped me stated that the elevator shook a bit while going up but they were going to fix it, it's been some time now, I've gone to put stuff into my storage about 5 times already and every single time the elevator is out of service. When we moved in, we had to take everything through the stairs which was time consuming and a hassle as we had to put a two bedroom apartment into a storage unit. I am just a bit upset that the elevator isn't fixed and its always out of service... Do not get a unit on the second floor. Otherwise everything is clean and the staff is quite friendly.
December 4, 2019
Google Public Storage Deepak Kumar
November 29, 2019
Google Public Storage Porfirio Rodriguez
November 27, 2019
Google Public Storage Google Gmail
I visited the unit after making a reservation online, Sheena contacted me to confirm my appointment to which I attended. She explained everything in detail to me as well as provided me with different options for storage space to ensure that the one I reserved fit my needs. Sheena was very helpful and extremely friendly! I very much appreciated her for making the process seamless.
November 13, 2019
Google Public Storage Mark Flannigan
October 30, 2019
Google Public Storage Sergio Urenda
October 30, 2019
Google Public Storage Alexis Alcazar
Just moved out. Never had a problem here. Great place!
October 29, 2019
Google Public Storage Jose Renteria
October 22, 2019
Google Public Storage Alex Delgado
Nikka was great when helping me pay my bill.
October 22, 2019
Google Public Storage Derek Cross
September 30, 2019
Google Public Storage Alejandro Gutierrez
Just moved out and Emmanuel was a huge help
September 30, 2019
Google Public Storage Jose Bustamante
Angela was great!
September 30, 2019
Google Public Storage Jessica Mariscal
Just moved out and didn't have any problem while here.
September 12, 2019
Public Storage Lynn Barboza
Can a car be stored here? We plan to visit a friend near your facility for about 2 weeks and I know parking is not always available near her.
September 6, 2019
Google Public Storage Laurie Lee Moses
I want to give a shout out to Lea-Ann! She was called in after an employee didn't show up for work, but I'm glad I got to work with her! As we started to look at my account an older woman, quite infirm, came in who had various issues. Lea-Ann showed extreme patience, kindness, and resourcefulness--truly above and beyond. When it was my turn, she showed me the available spaces, offering fabulous customer service, and straightened out my account so I could transfer to a new locker. She's a keeper!!! Employee of the month in my book!!!
August 31, 2019
Google Public Storage Mari L
Another great experience with these guys. Love the new look outside too!
August 21, 2019
Google Public Storage Jennifer Dlouhy/Alqam
Elevator down and 120 degrees on 2nd floor
August 21, 2019
Google Public Storage FASTLANE ROCKALITY
Public storage is a company that exemplifies everything wrong in America. I intended to move out of my locker on the first of August. Come to find out the business elevator is out of order. After waiting a week I went to get some tools for a job. That is when I discovered I was locked out and had to pay for the month plus fees in order to access my parents. I'm paying for a space I had no intention of being in and I'm still waiting for the elevator to be fixed so that I can move my stuff to my new apartment. I definitely recommend paying a little more and getting better service. Their corporate people don't return calls and just demand that I continue to pay ransom for my parenting.
August 1, 2019
Google Public Storage Alyssa H.
Fast and easy storage! The employee who assisted me, Emanuel, was really nice and helpful, and the whole process was painless and streamlined. I highly recommend storing your things short or long term here. Thanks again Emanuel!
July 28, 2019
Google Public Storage Emma Hatch
Kim was very helpful. Elevators were down but was able to get a good rate on the first floor.
July 26, 2019
Google Public Storage Drew Cizmadja
Sheena was such a big help! The elevator was out and she took the time to help me find something that would work. Love her!!
July 21, 2019
Google Public Storage Susana Bates
Great customer service at this location! Kim was wonderful to work woth!
July 7, 2019
Google Public Storage William Minshall
July 6, 2019
Google Public Storage Dexter Francis
June 30, 2019
Google Public Storage Alex Hernandez
June 30, 2019
Google Public Storage Leo G
June 2, 2019
Google Public Storage Peter Musante
Fast, friendly, accommodating. Emmanuel was very helpful and courteous.
May 29, 2019
Google Public Storage Brandon Pelletier
Great place
May 5, 2019
Google Public Storage Kathleen Hall
Kim was great and the location was extremely convenient
May 5, 2019
Google Public Storage Sam Orourke
Kim was excellent, and very helpful. She made my visit very fast and easy, I was in and out just like that. I feel save storing my items here because there is great security! Prices good, and she got me the right space at the best price for me. Great location, I will be a life-long customer!
May 1, 2019
Google Public Storage Tyson Thomas
Emanuel was helpful and made the process quick and easy!
April 28, 2019
Google Public Storage Ashley Burton
Kim was a great manager and very helpful when it came to finding a unit! The building is in a great spot near the Loyola campus.
April 14, 2019
Google Public Storage David Rojo
Kim was awesome! Very helpful and informative. Building is very clean and safe.
April 14, 2019
Google Public Storage Tara van Dernoot
Emmanuel was super helpful and friendly. The location is convenient, safe, clean and reasonably priced. My husband and I were very impressed with everything!
April 14, 2019
Google Public Storage Ruthycancook
Emmanuel and Kim was terrific they were friendly and knowledgeable. I love that it has a garage, so convenient
April 12, 2019
Google Public Storage maryanne burgess
The facility is clean and secure. Kim gave great customer service by being thorough and friendly. I recommend this company.
April 8, 2019
Google Public Storage Jacob Parker
Public Storage was quick and efficient. They had a variety of spaces including one that worked perfectly for me. Jorge was knowledgeable and professional; he made the experience painless.
April 5, 2019
Google Public Storage Alexis Walker
March 25, 2019
Google Public Storage V1RTUAL ASH (Ashley K. Smith)
Emanuel was friendly and helpful. Really patient and able to answer all my questions.
March 23, 2019
Google Public Storage Marschan McGraw
March 15, 2019
Google Public Storage Battle Moran
I had to rent a storage unit very short notice. The facility was clean and easy to find my way around. Kim was wonderful and extremely helpful and nice. 10/10 customer service experience.
March 8, 2019
Google Public Storage Denise Norris
Friendly service
February 28, 2019
Google Public Storage Phazma Plazma
Kim was very helpful and friendly with my move -in!
February 22, 2019
Google Public Storage Kim Haynes
28161 My representative Kim was a great host walk me through and showed me everything.
February 21, 2019
Google Public Storage Cranston Knight
Enjoyed speaking with supervisor, the convenience of location, accessibility, and helpful staff.
February 21, 2019
Google Public Storage Andrew Osanka
Really terrible manager there. VERY foul mouth.
February 15, 2019
Google Public Storage Librelit
Kim was super helpful showing me the unit and how the storage process works. Very friendly and easy process! Easy in easy out for storage.
January 29, 2019
Google Public Storage Corn Dog
Exceptional cleainiless, space and customer service. Recommend. Kim adviced me perfect size for my stuff. I like that the sidewalk were shoveled..cameras all around I feel good to store my stuff at this location. Great service. Thank you.
January 11, 2019
Google Public Storage Tobin George
Kim was awesome. Big place good prices great security.
January 7, 2019
Google Public Storage J J
Kim was great! She showed us the different units and helped us to get a great rate! The building is very secure, with a garage door you can pull into to unload the car. They also have carts you can use to load/unload so that you don’t have to carry all of your things. Very clean facility with long hours of accessibility!
January 4, 2019
Google Public Storage Joe M
Kim was very helpful showing us the facility and how the storage process works. Very friendly and easy process! Easy in easy out for storage.
December 27, 2018
Google Public Storage emad elgwiri
Theresa was very helpful and cooperative. Helped me moving in and out. Sure, I recommend this storage with such a freindly staff.
December 27, 2018
Google Public Storage Karim Belhadjsliman
Very friendly and helpful staff specially Theresa i strongly recommend this store for storage.
November 5, 2018
Google Public Storage Travis Overturf
Great facility, good pricing, and easy to set up an account, load, and unload your stuff. Kim was especially helpful and knowledgeable. I highly recommend.
October 21, 2018
Google Public Storage David Recksieck
Kim’s service was excellent. She was very knowledgeable and friendly. We definitely appreciate the time she took to walk us through everything that we needed to know. Two thumbs up!
October 21, 2018
Google Public Storage leul amare
Kim was great with the service! Made it smooth and easy! Blog is wonderful
September 7, 2018
Google Public Storage Joshua Lemons
Kayla was amazing and she made this 100% easier than I thought it was going to be she's amazing, Kayla is working she will make this a lot more fun and way easier than it needs to be
August 6, 2018
Google Public Storage Christopher Peterson
August 2, 2018
Google Public Storage Hashim
Just got a unit at public storage. Well run establishment. Thank you for the exceptional customer service Emanuel!
July 31, 2018
Google Public Storage Tyrell Compton
Emanuel did an awesome Job!!!
June 7, 2018
Google Public Storage Gina Steinmeier
I was at your facility today at 5733 N Broadway Chicago IL. I was inquiring about renting. Theresa waited on me she was very helpful and polite. She showed me different units snd she also had a great summer Promo! Faciity was very nice and clean. I forgot my Id. I wish everybody was as friendly and courteous as Thresa.
May 14, 2018
Google Public Storage Wolles Mutai
I stoped by to get storage unit I was helped by Emmanuel who was awesome will definitely recommend this place.
April 27, 2018
Google Public Storage Chris Cen
Very helpful and nice people :)
April 27, 2018
Google Public Storage Emma Rust
Came here to get a storage unit for the summer for a bunch of my college apartment things and Theresa was so very helpful! She showed us the unit and made sure we got the price we were quoted! Definitely recommend this facility as they were extremely helpful and accommodating! Thanks again, Theresa!
April 27, 2018
Google Public Storage Riley Counihan
Theresa was so sweet! She was very helpful and made sure that our price would be what we saw online! Great service and clean storage units!
April 14, 2018
Google Public Storage Ellie Baugher
Renting a unit was very straight forward and easy to do! Emanuel answered all of my questions and was very friendly. I would recommend Public Storage to others!
February 27, 2018
Google Public Storage Alternate Nurse
We are a long time customer and we are endlessly pleased with their service. Bill has presented an exceeding amount of customer support and service.
February 27, 2018
Google Public Storage Queen V
The service is great at this location and Bill is very helpful and friendly. I would recommend this location to everyone. Thanks for making me feel welcome!
February 9, 2018
Google Public Storage James Martineau
Bill was very helpful, professional, and polite. He even called after making my reservation to offer me a nearby location with longer hours.
January 31, 2018
Google Public Storage d geo
Bill is helpful and friendly great place to store your things
January 6, 2018
Google Public Storage Daniel Friend
Bill was great! Good storage at a great price!
December 15, 2017
Google Public Storage Cole Vocelka
Sheena was very helpful and nice, and even assisted me to move my stuff into the unit. I would highly recommend this location. Good experience!!
November 18, 2017
Google Public Storage Christine Campos
November 2, 2017
Google Public Storage Jake Munroe
Storage here is clean and FLAWLESS. Shout out to the property manager Kayla. She was very understanding of my last minute moving situation and even sacrificed her personal time so I could move some things in at the last minute before they closed. The location is clean and organized compared to other storage facilities I had seen. Thank you again Kayla!! You rock!!
October 8, 2017
Google Public Storage Ana M Nuñez F
I noticed the great reviews are all about employees at the supplies store. While their prices are the same or higher than other storage places, this storage facility is never clean, some people seem to live there and the trolley carts can't be used out of office hours. Also, they close the access to the units about half an hour before the hours.
October 1, 2017
Google Public Storage Elliot Powell
Easy. Affordable. Great Service!(ask for Bill)
August 27, 2017
Google Public Storage Fernando Moreno
Came in to buy boxes and Kayla had amazing customer service thank you!
August 27, 2017
Google Public Storage Earl Billingsley
Came in to rent storage Kayla was here to give me all the information I needed she was a big help thank you.
July 24, 2017
Google Public Storage Raquel Ayala
I came in to get some moving supplies office was very clean. An employee by the name kayla was very patient and respectful. Great customer service. I will recommend this place to family and friends
June 20, 2017
Google Public Storage Adam Rotter
Nice units, not expensive, hours not great. Close @ 5 on weekends, not convenient but 7 days open @ 6am
June 15, 2017
Google Public Storage Timothy Winkler
Cheap nice place. Awesome staff Kayla rocks.
May 30, 2017
Google Public Storage Yasmine Moreno
I came in to purchase some boxes for my move soon, & an employee by the name of Kayla helped me! She was a great help & a very patient happy employee. I will recommend this place to family & friends!
April 29, 2017
Google Public Storage Megan Rodriguez
Great customer service thank you kayla
April 29, 2017
Google Public Storage Velma Bond
She was very professional an also helpful. She was a delight to talk to. She would be a perfect candidate for a raise. She is great.
April 25, 2017
Google Public Storage Kat Tari
Expensive,hot and not very clean
April 17, 2017
Google Public Storage Daniel Stelter
February 24, 2017
Google Public Storage amelie jacobs
Stuff really helped me. Kayla is awesome! Thank you!
February 19, 2017
Google Public Storage Imilya Mirza
This location is so friendly and helpful. An employee named TJ helped me purchase boxes and also helped me look for storage space. Great staff! Thanks so much!!!
January 23, 2017
Google Public Storage bgurlsweetfeet
Carmen was amazing she helped me purchase some boxes. She was so sweet and knowledgeable. She made my day and took care of all my needs!!
December 19, 2016
Google Public Storage Sienna C. (Sienna)
Recently bought moving supplies, Carmen was great. She knew exactly what I needed, and taught me how to wrap my stuff. Thanks Carmen, you made my move nice and easy.
November 18, 2016
Google Public Storage James Stancil
Carmen is friendly and takes time to help me out and answer any questions I have concerning my unit
October 21, 2016
Google Public Storage Cindy Nguyen
I came in to buy some packing supplies for my move, Carmen recommended items I thought I wouldn't need. She described the importance of using them and I appreciated that. Moving is stressful but at least I know my belongings are safe.
October 21, 2016
Google Public Storage Carlos Montana
Came to this location for a few boxes and I met Carmen manager at location she was very nice and very helpful would definitely recommend this location.. Thanks Carmen
October 21, 2016
Google Public Storage Christopher Anderson
Carmen is a great manager and really helped me find the right space to fit my belongings. I highly recommend it here!
September 1, 2016
Google Public Storage Alana Shekoni
great customer service
August 31, 2016
Google Public Storage eddie williams
Carmen has exceptional when it comes to the sake of her customers she is always willin to go that extra mile if available. Thank you Carmen
August 29, 2016
Google Public Storage Tai Yekinni
Terry the face kitty manager was so awesome... ...helping with securing mattresses to the car & showing us the way and all. Thanks Terry
July 8, 2016
Google Public Storage Martin Flower
Came in to public storage to purchase some boxes for my moving. I came in with my mind set with what I wanted to get when Lazaro Aviles ask me what would I be packing, told him the usual stuff people pack when he recommended a quick pak. Definitely made my life easier not having to purchase everything individually when everything I need was in a box pretty packed. Thanks Lazaro right on man.
June 24, 2016
Google Public Storage Eugene Ballard
Carmen was very helpful, and friendly. she informed us about different sizes of storage units base on items l needed to store. I recommend this place for storage.
June 6, 2016
Google Public Storage Fabian Pintor
I love this public storage excellent customer service went in today to purchase a few boxes the manager Carmen asked what I was packing once I told her she recommended a storage pack which was perfect for everything I had...... I would definitely recommend this location to all my friends and family... Thank you Carmen you were a great help......
May 27, 2016
Google Public Storage William Tse
This place is awesome. Carmen was extremely helpful. Everything was well explained and the paperwork was quick and easy. The space seems secure and clean. Everyone I spoke to was really nice. Love this place.
May 15, 2016
Google Public Storage Delilah Santiago
I was running late yesterday and didn't make it to PS till five minutes till closing. Carmen was very nice and willing to wait while I ran inside to put some stuff away. I am in the process of moving and she sold me some boxes and answered some questions I had. I will only leave my storage here because of carmen. I will recommend this place to my friends and family.
April 29, 2016
Google Public Storage Lauren Spivery
Terry was very helpful, had great customer service, and made it very easy for me. He showed me all off the different options and made my experience very pleasant. Great job Terry!
April 22, 2016
Google Public Storage Janet Montanez
Thank you Carmen Santiago for being so helpful and friendly. You made my rental experience a whole lot easier than what I expected!
March 25, 2016
Google Public Storage Dishawn Currin
Came to public storage to rent a unit to put my things while my wife and I do a spring cleaning while there I met the manager on duty terry he was very helpful and nice I would recommend this location to my family and friends
March 25, 2016
Google Public Storage Cynthiea Hammond
Met Fred he was wonderful. The girl Carmen who be here is also wonderful thank you for all that you do
February 1, 2016
Google Public Storage M C
I absolutely lovvvve Carmen. I have never rented a storage space for my entire home before, so I was quite nervous at first. Her professionalism and kind demeanor really put me at ease. She is always willing to help and when I got locked out of my unit she went above and beyond to get me inside that unit within the hour. I defenintely recommend the Edgewater branch and Carmen is always here when I come by. It's great knowing that my important things are safe.
January 15, 2016
Google Public Storage Tremayne Richardson
I love this storage because it staff is so nice, professional, and hard working..... When I Have A Problem It Always Gets Handle with Urgency. ... if all storage staff is this good i will encourage more people to public storage.. Miss Carmen Santiago is one of the nicest staff members I met.... so I when I speak today I'm speaking about her at this location. ... Public Storage gets Five stars from me
January 9, 2016
Google Public Storage Pamela Jean Sonneborn
Carmen and Terry are the greatest they have excellent customer service and always willing to help in anyway they can sometimes going above my expectations.thanks guys.
December 21, 2015
Google Public Storage bre gee
Carmen has amazing customer service skills and is always beyond helpful.
December 5, 2015
Google Public Storage david donkoh
Great customer service from Carmen & terry. They are the best n make u feel like home!
November 6, 2015
Google Public Storage Amber McCarthy
I like this public storage location a lot! Carmen is very nice and has great customer service skills! I highly recommend coming to Carmen for help!
November 3, 2015
Google Public Storage Allen Stevenson
Carmen is terrific and a real professional I'm satisfied with my space and the facility is top notch! I highly recommend
October 30, 2015
Google Public Storage Discerned Reality
Carmen is an outstanding example of customer service and business manager. She's courteous and professional and also very personable while answering your questions and managing your account. She's pleasant and thoughtful, yet also knows when to put her foot down.
October 28, 2015
Google Public Storage Yolanda Nelson
Stopped at this location on a Saturday afternoon just to inquire about units. I spoke with Terry. He showed me several units that I think would be a best fit for what what I'm looking for when I'm ready to use storage. I would definitely use this location!
October 27, 2015
Google Public Storage Mikey K
I walked into this location to inquire about renting a space which I have never done before the manager Carmen explained the process to me, she greeted me with a great big smile and let me know what she had available but unfortunately she didn't have the size I needed so she went out of her way to check other locations that had what I was looking for. I will recommend my friends her way. thank you Carmen
October 23, 2015
Google Public Storage Everybody Killa
I visited this location a couple days ago & Carmen was very helpful and patient with how I wanted things. She made sure I was satisfied and got everything I needed. She was one of the best , I would recommend this public storage to everyone.
August 12, 2015
Google Public Storage Mike Danovich
Terry has been wonderful in helping us with our storage unit. He has been extremely informative with any and all questions we have had regarding our unit as well as making sure we get the best deal on our storage space.
August 3, 2015
Google Public Storage Datboi Gocrazi
Carmen and Terry were extremely helpful. They were very professional and i felt extremely comfortable with leaving my belongings in their care
July 30, 2015
Google Public Storage J W
Terry is a great employee, very caring and explains in detail. If storage is ever needed again in my life I would choose this location again hands down!
July 8, 2015
Google Public Storage David Lickenbrock
Staff at this location is very friendly and helpful. I worked with Terry from the time I started my rental until I moved out, and it was a very positive experience. Only critique of this location is that from time to time the person on duty would be away for 20 to 30 minutes unexpectedly. Breaks are of course necessary and understandable, however leaving the office unmanned can be inconvenient when a customer needs to buy supplies or needs a cart unlocked for moving heavy loads. Overall, I would recommend doing business with this Public Storage location.
June 16, 2015
Google Public Storage Maria Pacheco
I went to Broadway location to inquire & also purchase a few items and I want to tell you the customer service that I received from a young woman by the name of Carmen was outstanding. I asked about one lock & she explained to me which would be the best lock to keep my things safe. She also went above & beyond in explaining different options & products that are available to me. She is a good asset to the company & very pleasant to deal with. If we can receive customer service like this on a daily basis we would live in a perfect world. I couldn't thank her enough. I would drive 15-20 miles just to store my things here if needed. (Currently live in Jefferson Park)
June 10, 2015
Google Public Storage Mugabo Seleman
Overrall, mr Terry is very kind of what he does as a customer service. I really appreciate of how he welcomed me to sign my lease.
May 3, 2015
Google Public Storage Chloe M
Good location, GREAT customer service! The office was pretty busy when I got there to sign my lease, but Carmen handled it very well! She was quick, efficient and friendly.
April 19, 2015
Google Public Storage Heidi Shell
Amazing! Jorge was professional and helped me with all my storage needs! I highly recommend this location. :)
April 14, 2015
Google Public Storage Jose Rivera
If you want excellent customer service this is the spot. Carmen was very helpful and knew her stuff my intention was to purchase a few boxes but once I told Carmen what I was packing she let me know exactly what I needed i walked out with pack of boxes which was perfect for what I was packing. Thank you Carmen I will definitely send my friends ur way..
April 11, 2015
Google Public Storage Noel Foster
Great. Place. Carmen and Terry were very polite. They help me find exactly what I needed.
April 8, 2015
Google Public Storage Mike Angelo
Clean and best services and people.. terry is the attendant and he's so helpfull
March 14, 2015
Google Public Storage evelia montes
My Experience here was great. I went to buy packaging material and Carmen helped me find exactly what I was looking for. She was very friendly and kind! She was very helpful and made it easy for me to find what I needed. I highly recommend this location. Thank you Carmen!
March 13, 2015
Google Public Storage Jow Smith
The out look on this fasilty is, I think on Esperance is my way of saying jonja meaning overrated....love help great...... 4.. Keep great Carmen..
March 11, 2015
Google Public Storage Ashley Puente
Friendly courteous staff. Facility is clean and easily accessible at all times.
February 12, 2015
Google Public Storage Patrick Lowrance
I rented a space in public storage. this is the first time I had my own storage unit, so I was a bit worried but the manager Terry made the experience much easier. They helped me find a reasonable storage unit that fit all my possession and at a fair price.
January 24, 2015
Google Public Storage Jimmy Wysinger
I've been a customer at this location for a few years and every time I come in and Terry is there we always have a great conversation he always asking how my unit is working out for me. He makes me feel like I'm family which is great he never made me feel like I'm just a customer that to me is excellent customer service that is still why I'm at this location.... Thanks to Terry....
January 21, 2015
Google Public Storage Mario LOUDpack
Came to this location to purchased some supplies and Terry the manager on site was very helpful and knew exactly what I needed for my move. Terry's customer service was fantastic. I highly recommend this location if it your first time moving and have no clue how to start off, Terry is your man he would tell you exactly what you need and how much you need.. Thanks Terry
January 19, 2015
Google Public Storage Fowmey Cader
Carmen has excellent customer service and is the reason why we store at this location over and over again my friend recommended me to this location and I will recommend to others because of Carmen. I enjoy seeing her when. I come in she always has a smile on her face thank you Carmen you are excellent. :-)
January 14, 2015
Google Public Storage STevan Haiflich
We're repeat customers. Service this time is much better. NIce to have a great manager who is there 90% of the time when we access our storage space. Facility is clean and well maintained. Key pad system makes facility accessible for longer periods of time, not just during office hours. Also we don't need to wait until staff returns from break. YEAH! Staff is helpful and knowledgeable and when Carmen doesn't know the answer, she is willing and able to contact her support people and solve the issue.
December 1, 2014
Google Public Storage Erica B
It was a great experience!!! Carmen is the best person to help with questions or anything. She made my stay with public storage great!!!!
November 28, 2014
Google Public Storage Karen Ferguson
fantastic staff and great rates....
November 18, 2014
Google Public Storage LaSonya Mills
Carmen is great worker since the day I moved in. she has always welcomed me with a smile when I come in always making jokes which makes my day. Very helpful great customer service I will highly recommend this storage facility to all my friends.... Thank You Carmen
October 4, 2014
Google Public Storage Jorge Perez
Terry was very helpful, great customer service and made everything easy for me. He showed me all different options and made my experience very pleasant. Great Job!
September 28, 2014
Google Public Storage Jessica Manley
This was my first experience using a storage unit for myself. This location was optimal for me and was under $50/month. It was perfect for me as I was just living in a temporary situation for 5 months. Very affordable, very helpful staff. My only complaint was the building was occasional a little creepy feeling--especially the elevator. Oh well.
September 26, 2014
Google Public Storage Cyntheia Hammond
Carmen is really friendly and very helpful all the time i come in she is always Smiling and very patient also has great customer services.
August 24, 2014
Google Public Storage Regina Leslie
This location was very convenient for me. The best thing about the business was the employee, Ann, who was very informative, kind, and knowledgeable. As far as storage units go, I found it average.
August 20, 2014
Google Public Storage Chris Agyeman
At the last minute, Terry was able to help us reach the customer service line and resolve a billing issue we had right there on the spot. Extremely friendly,, and very helpful. Had I known Terry was there, I would have stored my items there all along!
August 18, 2014
Google Public Storage edwin rivera
I have never experienced such a professional atmosphere in any other public storage I have visited. Why your probably thinking? Carmen an employee that I might add was a pleasure to meet. She knew her stuff..she was very informative, professional, and polite. If your thinking to rent space, better hope that Carmen is working. She ask if I can do this review and I felt it was the least I can do. Thank you for helping me on the box sizes I needed.
July 31, 2014
Google Public Storage Rocco Riccobuono
At the last minute I needed storage for my impending move and site managers Terry and Carmen went above and beyond to help me find the right size to fit my moving needs. They were right on time!!! If I could give them 10 stars I would. I now feel at ease and my move will be easy peasy.
July 6, 2014
Google Public Storage rodney hunter
kind and courteous staff place is always clean good location.
July 2, 2014
Google Public Storage Cody Temple
Carmen is wonderful!!! She is helpful and always remembers me when I come in. The place is clean and the other staff I have met at the store are also very nice! I recommended this facility to a friend last night!!
June 4, 2014
Google Public Storage Maya Ivanoff
Carmen was fantastic - she handled my rental quickly and efficiently, was very patient and answer all my questions.Her customer service skills were excellent.She is absolute pleasure to work with. The facility is clean and well-taken care of so I am confident that our items will be secure here. My husband and I definitely recommend this Public storage! Thank you Carmen!
May 9, 2014
Google Public Storage Aaron Strati
Carmen was fantastic - she handled my rental quickly and efficiently. She was very thorough and informative. I could not have had a better experience - she's fantastic.
March 24, 2014
Google Public Storage Candace Sparkman
Carmen was wonderful and very kind even when I was running very late. Clean and easy to access facility that I am very happy with. Thank You Carmen!
March 14, 2014
Google Public Storage Dan Brink
I made a reservation on-line one day ... and moved stuff in the next. Derek was fast, friendly, efficient and professional. The price and location are both right ... and this will certainly solve a short-term storage issue while I'm moving and getting settled in a new, smaller place. Thanks Public Storage.
October 4, 2013
Google Public Storage noblestbaron
The manager there, Derek, helped me quickly realize that I could receive the same dimensions for a room for cheaper than what I was previously paying for at a U-HAUL storage facility. Great help, very nice atmosphere, and highly recommended.