Public Storage Self-Storage Units at 4430 N Clark Street, Chicago, IL
4430 N Clark Street Chicago, IL 60640
Rent and pay for your space online – today.
Move in during gate access hours.
Onsite Manager Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Onsite Manager Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
3'x4'Online only price$ 56/moSmall 3'x4'
$ 56/mo $65Best Price Label
- Climate Controlled
5'x10'Online only price$ 91/moSmall 5'x10'
$ 91/mo $107Best Price Label
- Climate Controlled
5'x8'Online only price$ 93/moSmall 5'x8'
$ 93/mo $109Best Price Label
- Climate Controlled
7'x10'Online only price$ 112/moMedium 7'x10'
$ 112/mo $132Best Price Label1 unit left!
- Climate Controlled
5'x15'Online only price$ 140/moMedium 5'x15'
$ 140/mo $165Best Price Label
- Climate Controlled
Nearby Self-Storage Locations
Self-Storage Near Chicago
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Ravenswood Storage Units Near Clark and Montrose
Customers will love the self storage options inside this Public Storage in Ravenswood, located on the west side of Clark Street between Montrose Avenue and Sunnyside Avenue.
A few blocks north of Wrigleyville and with easy access from Lake Shore Drive, Ashland Avenue or Irving Park Road, it's an especially convenient storage facility for customers in the Uptown, Buena Park and Horner Park neighborhoods too.
All of the storage units at this property are indoor, climate controlled storage units, which come in an array of different sizes.
Just a few blocks from Welles Park or Chase Park, a 5x10 storage unit can easily hold backpacks, swim bags and sports gear for quick trips to the city's local parks throughout the year.
Less than two miles from Montrose Beach, a 10x10 storage unit can hold beach bags, beach chairs, blankets and umbrellas too.
A 10x25 storage unit is the perfect way for residents near Winnemac to declutter a garage or basement that is starting to overflow with its own collection of boxes.
The storage area at this facility is equipped with keypad-code access.
When some extra space is in demand, head over to this Ravenswood Public Storage to find cheap storage units combined with friendly customer service, 7 days a week.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 307)
Angel was the best help I ever had, thank you for all the information! very nice clean space, adorable price, good people!
Cathy is very helpful
Cathy helped me set up the app now I can save myself a trip
Cathy is such a sweetheart, I always enjoy coming here to pay my bill ..she brightens up my spirit with her smile even after she takes my money 🤣
Cathy got me storage last min!
Cathy is very helpful and welcoming.
Yesterday, July 26, 2023, I had to retrieve a small box of tools from my storage unit, as well as place a backpack in storage. For the first time since I last visited my unit in a few weeks, I noticed a thin, rough, dry white film on the exterior of my lock. Confused, I went into the office to ask relief manager Angel what could have caused this unusual occurrence to my lock. She quickly deduced that it was caused by the painters painting on the floor. Surprisingly, she applied some kind of special cleaning fluid onto the metal case, and within minutes, the lock was as good as new! Angel is genuinely resourceful, helpful, and proactive. This particular Public Storage is well-managed by both Catherine and whoever else happens to manage this facility. Thank you!
Angela was amazingly helpful Location clean, secure and convenient Fast and easy access thanks public storage
Cathy at this storage has been consistently helpful to me every time I go in, she recently transferred to a smaller space and saved me $ !!!
Cathy is amazing very helpful
Catherine was closing and she waited for me to rent a space. She helped me set up the app & was very nice.
Catherine was super nice and helpful! Renting was easy!
Cathy is amazing. Give her a raise.
Angel was so helpful getting us checked in and into our unit! The unit was clean and ready right on time.
Cathy is very sweet very friendly service and always helpful. I always pay my bill with her.
Great storage facility. Extremely clean. Carts available and people do a good job putting them in the designated area. Minor improvements to the building were made quickly and never an inconvenience. Staff is always helpful and professional.
Been here for almost 3 years & Cathy is always giving me the best service.
Richere is so sweet ,explained everything very well , I am happy the price I’m paying now .
I stopped by to check out the storage units before I need them at the end of the month, had professional and friendly service, the woman’s name was rascheer I believe it was. Super friendly and good customer service, it was a positive experience over all!
cathy Is the best
Richere helped me I came to this place for the first time this young lady was so incredibly helpful and put me at ease highly suggest this place and their customer service is outstanding here she deserves a raise no I can leave my things here in peace and no that everything was done correctly thanks to Richere
Very friendly staff and easy to work with ..
A great place to store items. Kathy the property manager is so helpful and pleasant. There was an issue with the size of the first unit and she actually walked me to the other available ones so I could see inside them. Price is fair. Access is a breeze through their app.
Cathy is the best!!!!
Cathy is very sweet and attentive
Super helpful staff. Clean space and easy access.
Cathy helped me transfer to a better sized unit for my stuff. She was incredibly knowledgeable and helpful throughout the process and fast!
I have had nothing but great service from this location. When I first rented a space 4 years ago, I had no place to park my truck overnight as the movers weren’t able to unload until the next morning. They allowed me to park my truck there which I am forever thankful for. Today, I closed out of one of my units and Catherine was able to stop the auto payment for the unit I vacated so I didn’t have to pay for another month. Thank you!!! It’s a super secure place where I’ve had zero issues.
Catherine in the office was amazing, friendly and very accommodating.
Catherine was amazing and very helpful! Location has helped me for the past 2 years!!
With Cathy's help I got moving supplies
Awesome experience! Cathy was amazing & everything was easy & efficient.
Good storage safe and secure.
Whatever Cathy is getting paid…it’s not enough! She was so kind, welcoming, and patient when I came into the office. I’ve stored things before at other places (even other Public Storages) and have never experienced such fantastic customer service. So glad I chose this location!
Cathy was very helpful and made sure that I was taken care of.! Will be recommending all my moving friends to come here
I’ve rented here twice and have had an excellent experience. Cathy is an outstanding leader and has been the best at customer service. Will always come back.
Fue una excelente experiencia tener una unidad de storage con ustedes, tienen muy buenas instalaciones , muy seguras y en muy buenas condiciones y una excelente atención al cliente de parte de la señorita Caty que nos facilitó de muy buena manera el proceso de renta del la unidad y de igual manera cuando lo entregamos, un servicio 5 estrellas , recomendado desde Chicago hasta Venezuela.
Organized, smooth and easy process. Cathy was clear, professional and patient. Very positive experience.
Cathy is amazing. Professional, helpful and she listens. The place is clean and she will always step away to help you if at all possible.
Clean storage my family and I enjoy having our belongings here.
Cathy is very helpful, always gives best customer service been year for years because of her. Thank you
Great space for the value, Cathy provides excellent customer service when needed.
Just purchased moving boxing from Cathy and her team: really affordable, knowledgable help: you can get discounts if you buy in bulk! Thanks Cathy!
had the most wonderful experience toady with a. young lady from public storage in uptown. was looking for a storage place to move in my belongings short term and stopped by public storage. was the thoroughly impressed with the service and performance of cathy the young lady that helped. she went above and beyond all my expectations. i cannot state enough good things about her performance. we need more people like this in the workforce. keep at it cathy.
Kathy does a great job there. Just the facility itself has some issues. The garage door or gate doesn't work from time to time. The front elevator was down for months.
Although I haven’t rented a unit at this particular location in years, I occasionally pay my bill here. The manager (her name escapes me) is always professional, courteous and friendly. This location appears to have come a long way since 2008, as there was always a mess in the parking area near the dumpsters, and renters/customers on my floor would often be found sitting around and drinking late in the evening. Kudos to the manager and keep up the good work! Wiley,
Cathy the facilities manager is AMAZING. She helped me secure a long term lease at a great rate for my elderly parents, and made sure the location was at a ground level (taking into consideration their disabilities). Fantastic service and great pricing.
Every time I come I get the best customer service, Thanks Cathy.
Shonda has been great as well as Tyler too. Very good experience at this Public Storage!
The elevator closest to the parking lot has been broken for a month. Other than that it is a good facility.
Cathy is wonderful!
I am very pleased with the cleanliness and how organized the property is. I’ve used public storage in the past and have been at this property in chicago for 3 years. I feel safe when I have to get something from my storage. Cathy at the Office has helped me with the process three times, friendly, attentive and a good listener. By golly she makes the guestwork a breeze. . Thank you very much. Another satisfied customer !!
Every time i come here i feel welcomed and with respect the people are friendly and the manager is awesome!
Great location, and great access....however, they will end up jacking up the rent on you after a few months, while the same sized unit will be about half the new price.
Thanks to Cathy I no longer have to come to store and pay, she got me set up with the App!
It was a pleasure no issues they were all very polite
Absolutely outstanding! The location is in a great residential area very convenient to get to when needed. What’s most important to location is the staff! Cathy the manager is amazing. Not only cares for your storage but also cares for the people leasing the storage space. I’m one to be very busy and waits last minute to get to things, Cathy works with you and makes sure to help you stay on top of things avoiding any charges that might come from waiting til the last minute. I highly recommend this location 4430 N Clark to lease for your personal storage. I’ve recently moved to the Wicker park area but am choosing to keep my storage with This location! Love Cathy and love the way she takes care of us!!!!!
Great storage everything is well maintained and good CS.
A very smooth rental process with great customer service. The facility is easy to access and in a convenient location
Great service, nice people, organized and clean place
Building has an indoor parking lot, which makes loading and unloading (especially during colder months) easier. The staff were especially accommodating and helpful, and I would definitely recommend utilizing this storage unit.
Great storage in a great location!
1 star is for the one lady that works later in the day./ Evening, She's a Gem and the best employee they have. The
Its been second time coming and its just what I needed space and good Cathy SERVICE.
I've beem with PS for a few years and haven't been a fan of the price gouging that they have been doing but Cathy that works there helped me to reduce the price! 5 stars for Cathy thanks
I'm a very pleased customer. This storage facility is great! Very accommodating and convenient. Cathy, one of the staff members, is awesome. She's friendly and informative. Again, I'm a satisfied customer.
Cathy is the most respectful and polite as far as the customer service, I have here in this eight years but never see the customer service excellence until now, And now I can say I’m proud to be a public storage customer customer, thanks Cathy
Very smooth experience. Easy rental process. Cathy is very helpful and personable. She went out of her way to get me situated with my new storage locker.
I hadn't been to this location before and Cathy was so patient and great, helping me figure out how many boxes to get and how to save money for my move. I really appreciated it!
Fantastic experience, largely because of Cathy -- thank you, Cathy! The storage facility is all good, just as it should be, but Cathy makes it a great place. She is so helpful, professional, and friendly. One day, I left thinking my lock was shut correctly. When Cathy saw that it wasn't she went out of her way to call me to make sure I knew about it. Super nice!
My movers left a suitcase there after I moved and Cathy was a rock star, called me and I got it back. Very important contents. Thank you! Rock Star!
It's always good working with Cathy. She's informative and fun to talk to.
The process was smooth and comfortable Cathy took good care of me.
I receive really good service from Cathy
Adrian was very helpful during the move out process. He ensured that everything was closed out and processed correctly for my move. Would definitely use Public Storage again if needed.
Loved having the ability to open the gate from your phone!
Great customer service from Cathy I love storing here!
I thought the customer service of Cathy was outstanding which I appreciated so much
Cathy R. is the best! So friendly and helpful above and beyond. This is a great place to store your stuff
Love this storage! It’s very private & clean. The customer service is perfect! Cathy is very friendly & helpful.
Ms cathy is a good supervisor and she is very polite
Ive been storing here for about 10yrs and I must say that Catherine is absolutely the BEST, very friendly young lady! I enjoy coming with her to pay my monthly bills and i always catch myself having the best experience with her. The facility itself has been cleaner and feels more safe and secure with her around, I'm happy to say that I will continue being a customer here!
I've been a long term Public Storage customer at your Clark and Montrose location. The facility is consistently cleaner than I've ever seen it. Your current Property Manager, Cathy, deserves all the credit for that. She's very devoted and hardworking and does a great job interacting with the customers and catering to their individual needs as well. She really makes your company look good. Kudos to the genius who hired her!😊
The property manager Cathy was absolutely great. She was very pleasant and really prioritized finding the right unit for us. I felt very informed and comfortable with storing my belongings here by the end of our visit.
Great customer service is very hard to find these days !!! However, Cathy went far and beyond my expectations to serve me. I really appreciate the time she took in giving me the information i was asking for. I ask many questions and usually get rushed off, but Cathy was so kind and patient. With a person like her i will take my business wherever she goes ! Thank you Cathy, please keep up the wonderful work you do. You are worth gold !!!!
Cathy R. is the the girl to go to! She showed me units that fits my needs and was able to move in my things the same day!
Carhy was amazing!! We switched up to a larger unit and she couldn’t have been more helpful! In all my time with public storage she has always been the best. Professional, courteous and just over all awesome!! Can’t give her enough compliments! The facility is always clean and well managed and they are always ready to help!
Been a customer here for 2 years the young lady in the front is very nice and friendly!
Cathy R was absolutely amazing! She made my unfortunate urgency of needing a Rental Unit a lot easier to deal with. She handled all of my questions with patience and a smile from under her masked face. She made sure to inform me that she was only following COVID-19 Guidelines of maintaining 6 feet distance from one another when I kept asking her what she was saying. She took her time with me and made me feel great about their location! I'm glad I chose this location, I'm sure I'll keep the unit for a while! Thanks Cathy!
1) Several large items of ours were stolen from our locked storage unit. My husband and I reported this to the management - I'm guessing whoever stole our items entered other units as well. If you keep items here (which I don't recommend), I suggest getting insurance. I would not store any keepsakes or anything of emotional/personal value here. 2) The garage door has been broken several times when I have visited allowing anyone to walk in without a code. 3) We are not located on the first floor. The elevator has been broken or extremely slow on more than one occasion. We ended up having to carry items up and down the stairs.
My Mother passed away suddenly. She had a unit at this facility. At a very difficult time in my life including a pandemic. Jackie has went above & beyond to make sure I was informed on what paperwork to fill out. From start to finish & The steps along the way. In helping assist me to gain access to my mother’s belongings. It was a process but Jackie definitely was such a great help in a time where I couldn’t even think straight. I really appreciate her for that and will be forever grateful to her. I now have my Mom’s personal things back with me. Photos & personal things that money could never replace. Thank you Jackie! Thank you!
Jackie really knows her stuff! I came in looking for boxes to prepare for a last minute move. Had no idea what types of moving supplies I needed or how many I would need. She took down a list of items of my belongings that I had to pack up and recommened one of the moving paks. And I cannot say that she does not know what she's talking about. I used every box and supply that came in the pak and it turned out to be everything I needed. If you would have left it up to me to pick out boxes and moving supplies for myself. I would have over/under purchased and bought the wrong sizes. So thank you for making my move so painless!
I had an amazing experience at this location. Jackie was so freaking helpful.She even saved me money by suggesting a smaller unit. She was right and the unit fit like a glove. She was so professional and friendly. I would use this location again in a heartbeat. Thanks Jackie!
I have been a customer for about three years now and you guys are the best. Great staff and customer service. Very helpful in all ways. Especially Jackie, she goes above and beyond to help all of your customers. And she always has a smile on her face. She has helped many times, recently she was actually able to get my monthly payment lowered. I was surprisingly shocked and very grateful to and for Jackie. You guys have a real gem of an employee in Jackie. I sincerely mean that. I rarely ever write reviews but I really felt that you guys should know. She’s a keeper. Sincerely, Larry Kappel
The manager Jackie is always willing to help, speedy, and accommodating!
They lied when they said it was a set price.
Above and beyond to help!! Thanks!!
Jackie has been outstanding in her assistance and helpful actions;she is very professional.We, my wife and I, were very satisfied with our unit and the easy access. We will return if there ever is the need. Will recommend to friends!
This is a great, clean, safe secure place for storage. The staff is friendly and the access is easy. Highly recommend.
Jackie is AMAZING and basically saved me from a crazy living situation. She was super helpful getting me set up at this location and has continued to provide excellent customer service since I moved in. I’d highly recommend you ask for her by name.
Angela did a great job helping me get set up. Super easy and friendly service!
Jackie was so helpful! When moving into my new place my couch would not fit, I called and they told me to come right in! She showed me two storage options and made it super quick since my movers were waiting!
Confusingly numbered units. Elevator doesn't go to the parking level. Not as secure as the nearby Selfstorage One
The cashier Jackie, I believe, was extremely helpful when I couldn’t decide what size storage I needed. She let me see the different sizes and allowed me to “map out” the way all of my junk would fit so that I would still be able to come in and out with ease. I am super satisfied with my experience at this public storage as well as with the assistance I received from Jackie.
I went to sign up since it was my first time. Jackie was able to help me out and she was great! She was able to clarify everything I needed to know. Ask for Jackie!
Great storage area! Costumer service is great when help is needed! Jackie helped me out in the front, super fast and super friendly! Got everything I needed from her!
Super painless experience. Shonda was the friendliest. She helped make everything easy and explained the costs in a simple way.
Tyler was awesome! He was so helpful when we were trying to vacate our unit.Tyler was the answer to many prayers and made a day that could have been horrible into a delight. After leaving our key to the lock at home he called the area manager to come to open it for us. The manager came within an hour. Next we inadvertently locked our keys in the truck and Tyler was so helpful and persistent in getting the doors unlocked for us. And last,, our truck was too small to load all of our stuff, some of which were junk items. Tyler offered to call a friend to haul the rest of the junk away. Thanks again to Tyler and manager Jackie for all of your assistance and for working through all of our issues with such patience and care. We could not have asked for better service.
Jackie was very helpful, patient, and kind. She made the experience of finding a storage space very easy. Thanks, Jackie for the efficient and lovely service!
Jackie was a great help in helping us out find a place that works for our budget. She was professional and swift, it made us feel confident in our decision.
Great experience! Set up and cancellation were simply. We only needed a short-term unit; Public Storage was very accommodating, and even had a nice promotion, which really made things quite affordable. Jackie was very helpful and friendly - she made the entire process seamless. My only knock: if the unit isn't on the ground floor, prepare for a slow elevator (nice sized though).
Indoor parking and a very helpful staff.
Staff was helpful and informative, specifically Jay made my time at public storage a breeze!
Been using this storage for a couple months now and all I can say it’s a great place to store all my extra things that can’t fit in my apartment.
Conveniently located huge elevators indoor parking
They were great and easy to work with. Unit was clean and easy to access. Definitely recommend.
Great place to store!
Moved from s large storage room to a smaller one. Lea Ann was very helpful and found us one conveniently located across the hall which made our move much easier. She made sure the size was right and checked it out with us before our move.
I don’t normally leave reviews, but when they’re warranted I feel it’s necessary to help not only businesses bring in more loyal customers but also just to share a little love for exceptional staff. Overall my storage unit was clean, rodent/dirt free (ish) could probably use more dusting/cleaning, and they have resources to help you move. (Carts, big walkways etc.) From initial renting to unit move out, Jackie (property manager) was unbelievably helpful, knowledgeable, fast and just kind! Very friendly. And funny. I was only in my storage unit for a few months, and during one of the months I needed help with one of my payments. They let me make payment arrangements to satisfy my term and the move out process was extremely easy. I strongly recommend renting here.
First of all, Darrian is great! I had a great rental experience with him. The space is very spacious, accessible secure and clean. The only issue that I have is with the convoluted pricing. The first month is $1, but I have to pay a $24 administration fee, buy a proprietary lock, purchase mandatory insurance and, since I rented the space at the end of the month, I have to pay the prorated fee and then the next month's rent (which is the next day). I guess that's why they call it a promotional price and put an asterisk next to that statement. That's a corporate thing, not something that this location did wrong. If I ever have to rent storage space again, I'll make sure to do so on the first of the month. Overall, I would highly recommend, just don't expect to the promo price to mean anything.
such an amazing staff. thank you for making things easy for me and my family.
Emanuel was super helpful and friendly at the N Broadway location!
Elisa was very knowledgeable and patient in helping us find the proper storage unit.
Elisha was a Joy to work with!
Jackie & Elisa were extremely helpful, I would highly recommend this place.
Clean facility, great parking. Thank you for making the process so smooth Jackie!
Price has doubled in about a year. I do not recommend at all.
Jackie was so helpful! Literally a saint who happens to work at Public Storage. I would highly recommend public storage, as long as Jackie is there!
I needed a spots to stash my clutter while I got my condo ready to sell. Jackie had me set up with the perfect space in just a few minutes. She always gives me a wave through the office window every time I come in, which is a nice bonus. I've had three other storage spaces over the last few years. This one is by far the best!
Thank you Jackie for working so hard to keep the property clean!
Jackie was so nice and helpful everything was great!
everything was really good. I was able to get everything i wanted and Alfonso was really helpful with everything that I was asking for. He evewn helped me to accomodate the best price for me, and i really appreciate his help. I recommend this location very much.
Jackie was so helpful and knowledgeable. I highly recommend this location and this property manager. She will definitely make your day better!
Jackie was helpful with checkin, big parking area - no complaints at all!
Public Storage has the right fit and it’s great. Especially this location. I highly recommend talking to Jackie, she knows what’s up. She can tell you exactly what you need. She helped me a lot and was very knowledgeable.
Jackie is so wonderful and helpful. See took here time help find perfect storage and helpful.
Staff (Jackie & Shakiera) is courteous and helpful. The facility is more than adequate is set-up to ease the moving process.
Jackie is really helpful for new renters! I signed up on the website - it was very easy and the space planning tools were helpful so I could estimate the size locker I needed. Jackie called right away to schedule a tour and confirmation appointment. The building is easy to get to on Clark Street. Jackie showed me around and explained how to access the indoor parking lot and use the loading dock, carts and elevator to get moved in. The building is clean and well-lighted. I'm very happy to have the extra space!
Jackie the manager was so well informed and kind. Great costumer service and good pricing. She will work with you until you find what you looking for.
I came in to ask questions about the storage units . Jackie was kind enough to give me a tour around the storage units and explained everything to me perfectly.
I came across Jackie, the property manager, shoveling and salting the side walk one day. And as a customer, I can definitely appreciate the small things like that. So thank you Jackie 👍👍
Shakiera had a beautiful attitude when I washed In she immediately greeted me. She helped me with every question I had. I highly recommend this public storage!
Jackie was great! Very detailed and had answers for all my questions
They're very helpful and efficient, offering dollies and carts with a large parking and loading dock area and a large freight elevator. Jackie was extremely helpful and pleasant. As someone who works in customer service, I can say she is great at her job, making sure everything was clear and we were completely informed, while also being very friendly.
Pleasant transaction, the desk lady Jackie was very helpful
Fantastic customer service. Jackie was extremely helpful and on top of everything, even when short-handed and working alone. First time registration was done in less than 20 minutes and that included a tour of the storage unit. Couldn't be happier with the service and experience. Thanks!
Jackie was extremely helpful!! Great service!!
Shakeira is who helped me and she had great customer service! Answered all my questions, and had an upbeat attitude. I'd definitely recommend this location to my family and friends!
Liked the courteous and efficient treatment by Jackie, the person on duty. Everything went smoothly and yes there is ample parking which is important in a neighborhood in Chicago
Received great service today from Shakiera. She made everything so easy and the place is nice and clean. I definelty recommend
Is there storage for an RV trailer. 10x14x9? Something in that size Emily
I just stopped in to Buy boxes and Teresa and Shakira were so nice their customer service was exceptional
Thu was great and made everything quick and simple for me. I highly recommend this facility.
Experience with managers were great. They make you feel welcome every time you come in. Provide you with all the information that you'll need. Definitely recommend this facility to everyone.
Kim was amazing! She explained everything I needed to know. Got me set up and on my way. She was friendly, professional and gave me some good recommendations for around town.
I came to buy packing supplies. Thu was kind and helpful when determining the number of boxes that I would need to buy.
Public Storage, 4430 N Clark St, 60640 has been very helpful & has very good service taking their time explaining everything to u in a rightfully manner I give them 5 star's & yr new employee kim was so very helpful & kind witch she explained & showed me everything in a very respectful way she's very nice & kind & a good people's person friendly she served me very nice & went ova explaining to me again to make sure she had everything right she was nervous while being n training but she did good & the 5 digit number she gave me was 20620 thank u so much I would truly this storage to anyone it's n a nice clean quite area ?
I was looking for some differ size boxes and when I came in they had an assortment of different size boxes cheaper than other places I looked at and the staff worker there named Teresa was very proffessional and helpful helping me getting the boxes and sizes needed.... I'd recommend this location cause of the helpful staff worker and her knowledge of what a customer expects to be treated....
A nice, cool and clean indoor storage. Very safe for all needs! Parking all the time! Great access hours, friendly staff! Always helpful. Encountered a few ladies who were always understanding and eager to help. “Thu” helped me resolve a late charge when I lost my wallet and couldn’t pay on time. The size and everything worked for my needs. Will come back again and again!
Thu was incredibly helpful! Place is really convenient and clean!
This public storage is a joy to have. The staff are welcoming, personable, and very helpful. Theresa has been helping me very attentively and pleasantly, working with me patiently and happily, and calling me personally to let me know if they have a spot open. You wouldn't expect it, but it really feels like a valuable neighborhood place; they're happy to see you and help you and they're always approachable - nothing cold or impersonal or frustratingly bureaucratic about it- just a good spot with good people and good service.
Customer service still exists! Theresa stayed late to help me get a bigger unit than the one I originally rented. And was very nice and funny the whole time. Really don't get service like that anymore!!
I'm moving back to Chicago soon and stopped for information. The facility was very clean and appealing. I met your representative Theresa who was very knowlegable and was able to answer my questions. Great communication and she was very friendly which is always a good experience for a person like me. Depending which apartment I get, I will be using this Clark street storage for the friendliness, location and clean facility.
I just moved back to the city. This facility is excellent! Extended gate hours and climate control. Pretty clean for a storage place. Theresa was very informative with my questions.
Excellent facility! Theresa and Thu are exceptional!!!!
Just giving a shout out to Theresa. I rented a unit this past weekend and she was so friendly and professional. Great clean location..very satisfied. Also love the extended hours. Bonus for me.
Fast check in, and excellent service. Thanks to great staff Theresa & Thu for making a quick and pleasant experience for us!
Jesse was great and was very knowledgeable about storage
Jesse was great! He showed great customer service and helped me pick out the right packing supplies for my move.
The moment I entered the store Thu welcomed me and was very helpful. She gave me tons of information and options for the storage units. She was also super nice and overall it was great service. I would definitely rent at this location.
Thu is AWESOME! She is always patient with any questions, and helped me move from a smaller unit to a larger one when I needed to. Great pricing, too!
What time can i open by myself in morning?
Came in to inquire about packing supplies and Thu was so knowledgeable. Thanks Thu!
Little moths in my unit, don't think they are actually doing anything about it. Friendly though.
This company is pure garbage. After you are all moved in they will change your monthly plan and incease your rate. Want to know what the reason the District Manager Curtis Heinz says why? Because we can. Yes. I will be removing my belongings ASAP and never using this company again. What awful customer service!
Thu provided great customer service and was able to answer all the questions I had. I highly recommend this facility
It was a nice clean place they had parking space and Thu was very helpful
Location is perfect for me! Quick in/out! My stuff is safe- not much more I need. Thanks!
Tu and Bill were super friendly and helpful.
Salman was very helpful.
Thu had been extremely helpful to me while I used their service there. She even noticed that I moved out sometime ago, but had yet to close my account. I felt so thankful that she reached out to me to remind me of that so I can avoid the unnecessary fees.
As for storage on public storage on clark st very good costermer service manger salman is very. Good helpful excellent manger i recommend clark st storage they will know your storage needs based on. Describing what you need salman is good i recommend him anytime to talk to about your storage needs hell know what you need. Just describing whT type of storage space you need. Hes excellent
Yesterday I visited one of their facilities, requesting their services but they refused me for not having a state ID or an American passport. I was not born in the United States of North America but I live here legally. I have rights so I proceeded to offer them my temporary ID because I do not have The permanent and the clerk took me said go outside I felt attacked I felt diminished morally I did not think that I should be an American to request his services
Well I'm very inexperienced with storage places and heard from a friend this public storage was good. So, I came in and Thu help me with all my needs...great first experience.
Thu thu thu what can I say? She is the most helpful property manager! She answer all my questions and show me different sizes great customer service ! Plus she give you a big warm smile like how cute is that. Great work !
Thu is very kind and professional. She helped me in suggesting boxes and supplies for my move. I highly recommend it here.
This location is really small, but awesome public Storage, I felt a very warm welcome when I came in, By Thu & Andy they took care of me wit flying colors. I was curious of applying for position there. And they guide me so sweet of them... If anyone is near Chicago North side in Uptown, this is the public storage to go too! 😄 GREAT CUSTOMER SERVICE!!!
Very clean place with a nice staff!
Checked out the store to inquire about prices and Thu was very helpful. She showed me the unit I will need and walked me through the process. I will definitely be ready when I proceed with my move! Highly recommend!
I came in to public storage worried about my storage but lucky Andy was there. He helped me out a lot explained everything very clear. Very happy with Andy's service.
Thu helped me choose a storage unit and showed great customer care!
Thu is the best property manager ever! Always giving out good vibes!
Thu is the best! she shows great customer service. Very professional, helpful and will go far and beyond to assist all the clients. shows great leadership and very committed to helping the public. Andy, is also nice shows great assistance.
Thank you soooo much Jackie for helping me ...you service was great looking forward on doing business with you again
Tamara and jackie are awsome....customer servics skills are on point ...
Awesome costumer service Tamara and especially Fred was more than helpful. Fred made me want to continue services with Public storage, for any storage needs in the future.
If I could rate the customer service here more, they definitely deserve more than 5 stars. Jackie and Tamara are awesome! I had some car issues the other day and they both offered to help give me a jump and help me find the closest auto parts store so I could buy another battery. There are beautiful people in this world and apparently they work at public storage on clark st.
I've never had the need for extra storage space until now. Jackie and Tamara were helpful and explained everything to me. They are professional and very knowledgeable of the business. I also appreciate them being extremely patient with the scheduling of my reservations. I just need to make up my mind on the size of the unit. Thank you! T.S.
Jackie n Tamara r both amazing managers. Their knowledge of the business was top of the line
All I can say is that Public Storage should be thanking their lucky stars that someone like Jackie works for their company. Give this girl a raise, because she honestly is the only reason I ended up renting and keeping a unit. She helped rescue a poor experience I had with another employee at a different location, and displayed incredible customer service skills, especially by apologizing for the bad experience I had and showing she valued my business. What I like best though is that she is incredibly honest, and shows she actually wants the customer to end up with the unit that is best for their needs. She's not going to push you into a bigger and more expensive unit, but she's also going to be very honest when she knows you won't be able to fit all your stuff into a smaller unit you are trying to get just because it's cheap. In the end, I have a unit I'm very happy with, and I think it's going to be a great experience thanks to her help!
Tamara and Kyle are great. Very helpful.
WOW .. talk about customer service ... Tamara actually helps you ... I expected to have her point in a direction and make me find everything myself .. she actually took me everywhere and showed me what I needed to know .. I was on-tour as a musician for a few years and she'd periodically check to make sure my lock was okay and reassure me that my stuff was fine . . . this is a GREAT Public Storage .. doing a GREAT public service.. reasonable rates too .. and climate controlled YAY ... TAmara
Great service, and Tamara was was great to talk to :) I'd rent here again if I ever needed another unit! I recommend giving her your business!
Great service and amazing staff, loved renting from them!
The person who work there is kind and respect her customer. Easy way to enter the building.
This was a great find! Close to home, great hours, clean & welcoming. Tamara was fabulous - super-friendly, outgoing and truly a great manager that takes pride in the business. I'm a local Realtor and will surely recommend this business to my clients & friends. Just an add-on. I was there unloading things today & my car battery was dead when I finished. Tamara was there & gave me a battery jump to get me going. She's the best!!
This place is a dump. and dark. felt like I had to take a shower every time I left.
Tamara and Jackie was really nice. They were very helpful and kind to me this past Monday. They had great customer service and was very professional. Thank you for all your help
Tamara is very very helpful. She is good at what she does and I recommend this Storage Facility.
I recently moved to the area and having to unfortunately downsize to a smaller apartment. I was reluctant to put my things in a storage unit, however the young lady made me feel very comfortable about the facility and insured that my things would be safe. She gave me a tour of the facility, and over all just made me feel comfortable about leaving my things there. She explained the billing and payment options and she basically went above and beyond, which put me at ease. Octavia is really professional and knowledgeable. I'd refer her and this location to a family or friend. Thank you OCTAVIA!!
I recently relocated to CHI-TOWN and was fretting alot about where I would be able to afford to put my things until I am able to find somewhere big enough. I called this location and was able to get assistance from OCTAVIA. OCTAVIA is wonderful and she made me feel so much better about moving 1000 miles away from my family. She was very knowledgeable and very well spoken. I would highly recommend you speak with her to get assistance if your moving to the area.
Octavia was a rock star and pulled 24 hour access permission for me due to extenuating circumstances. The only issue was technical issues with the gate, but she even fielded that issue flawlessly.
Octavia made renting a storeroom fast and easy. She is very knowledgeable and efficient so got me in and out of there in no time. She was patient and answered all my questions well and was a pleasure to work with. Thank you, Octavia!!!
Came in to Clark St. To make a payment for my mother and i was greeted with the biggest smile from Jackie. I can see why my mother rents here, everyone that works here is so nice!
Tamara was great she help me with all my packing needs she was really great
Octavia helped me with all my moving needs. She was a great help, Thanks octavia!!!
I bought some moving supplies with Octavia and she was absolutely wonderful! She was very kind and helpful. This will definitely be my one stop shop for my moving needs.
Tamara was fantastic! Enthusiastic and helpful! Can't recommend this place enough!
Thu was incredibaly helpful and polite. The entire moving experience was made much easier with her help.
My husband and I have a unit here for all the junk we cant seem to part with. Staff always helpful, especially Tamara. She is always friendly and very personable. Facility is always clean.
I have had a unit here for several years. The building is always clean and Tamara is the best!!! She has gone out of her way on several occasions to help. I have rented at many other storage units and this by far is the best. It is private and secure and the covered gated loading/unloading dock is awesome!
Recently visited this public storage to pick up some moving supplies and boxes. Tiffany was able to get me in and out with no problem and I got everything I needed and felt confident knowing I could return whatever I do not use. I would recommend this facility to anyone looking for moving and packing supplies.
It's quick and easy!
went in to to buy packing supplies Tamara the employee was awesome she helped me with all my needs she was great
Yvonne was very informative and very helpful. I appreciate her services. Thank you!
Yvonne is super!!!! Customer service was excellent. She didn't take all day and she was very nice!!!
Awesome workers in office and helpful thank u Tamara
Tamara was amazing! She made my move-in experience smooth and hassle free.
This is my favorite facility and by far the most secure. The manager tiffany always greets me with a smile and always helps me with any problem i may have. If you are looking for storage, this is the best location to store at.
The manager lashawn was helpful and very nice. She helped me find a great space at a great price. She also helped me find moving supplies when i didn't have a clue of what to get. "Tip" when renting a space always reserve online they knock the price down. Overall, great service will definitely recommend other.
TIFFANY WAS GREAT. She greeted me and my wife with a smile and help us pick out boxes to pack are stuff. And even suggested a storage space
This was my first time renting storage space. I chose this location because the rates were the best and the location was near. Being a newbie, I figured there may be a few aspects about renting that I was not aware of.Thu was very helpful in explaining all of the different options, services, and fees ($1 first month rent, $22 one-time admin fee, $11 monthly insurance, and $22 one-time fee to purchase their special padlock). I didn't ask, but it's possible that you can bring your own padlock and not need to purchase one. Regarding the insurance, Thu and Tamara were very helpful in providing questions that I could ask my insurance agent to see if I had suitable coverage already. I did that, and found out that I did indeed have appropriate coverage already, and was able to then cancel the $11 monthly policy with no problem. Thu and Tamara were friendly, professional, informative, and efficient. I actually find it fun to rent storage!
This is the second time that my wife and I are using the Public Storage facility at 4430 North Clark Street in Chicago and Tamara has provided excellent service on each occasion. Tamara is very knowledgeable about the services and products offered and has demonstrated great customer service acumen. My family have been very pleased with our rental unit and we know our most valued possessions are safe and secure.
Tamara was amazing her service was awesome and I will definitely be back
TIFFANY was so nice. I appreciate the help, she didnt have a 5x5 at her location, but she did look around at other location in the area, give me the prices and the telephone number.
Tiffany was wonderful !!! I went in on Friday to sign my rental agreement but did not have an appointment. It was 15 minutes before closing but she still agreed to put the lease together. She did it expediently, politely and with a great sense of humor. Tiffany was extremely courteous in spite of the last minute pressure I had imposed on her. She is a credit to her organization.
Great storage units ,temp control make it great for winter storage and you park inside to load and unload ,no messing with bad weather . Staff is always around if you have any concerns.
I came in to Public storage to get a prices range on moving supplies and Tiffany was very helpful with answering all my questions.
Everybody was very helpful and friendly, Tamara in particular. My move in was smooth, despite my crazy schedule. I came back after 5 months and everything was in tip-top shape!
Tamara assisted me when I opened my account a year ago and again when I closed my account this week. On both occasions I found her to be very helpful and cordial. She is a great asset to the Public Storage team.
Tamara, the manager, at 4430 N Clark location, is exemplary. She is an expert in all things public storage. She is comforting with her assurity, her experience and her knowledge and information of the best use for her facility. She is patient. She is courteous. She explains the entire process step by step. She offers best practices for moving and utilizing her facility. You simply cannot do any better than Tamara if you need a clean, well-organized and efficient building to store your belongings. She even offered a better storage space for our needs that was less expensive. She is very dedicated to seeing your storage needs are taken care of to the fullest extent possible.
Public Storage is lucky to have someone like Martin A. Working for them. He is one of the few people who actually care about my needs. He is big and Strong and his big arms carried my boxes to my car... That is what I call great service.
I needed storage for 1 month and i needed it booked within 24 hrs. Martin A. was absolutely fantastic! he got me what i needed, took me upstairs to view the unit to make sure it would fit my stuff, reminded me of the $1 first month special that I knew nothing about and got me signed up in like 10 mins! That is what I call a perfect experience!! Public Storage, you should put this review in his personnel file - he is a rock star! David DeSanto
Tamara at the public storage give excellent customer service if you have any questions or concerns she's the one you want ask for.
Martin has great customer service .
I was new to public storage, when I first came here, I did not know what I wanted. However, one of the workers Martin welcome me with great service. He gave me suggestion on which storage would meet my need and assist me the whole time while I was picking out packing supplies. I was very satisfied with the service provided and I would definitely recommend this place because of the helpfulness and warm welcome that I received from Martin.
I've never used public storage before so I was not sure how everything would work. As soon as I got there Martin A. made me feel at ease. He was able to help me figure out exactly what I needed for my stuff. He explained everything in a really calm and clear way which was really helpful.
5 Star Service! I'm planning to move in with a friend and I have been shopping around for a place to hold a few of my personal items. I called a few places to check prices, hours of access as well as availability.When I called Public Storage, Martin was VERY helpful and friendly. He informed me of unit availability by size, price and hours of access. He also gave me directions to the location and even offered a lock. I am looking forward to storing my items with Public Storage. If you call this property ask for Martin. He will point you on in right direction.
I needed storage and was new to the whole process. The manager Martin helped me with everything and answer all the questions I was unsure of. The service was great and I would recommend public storage at this specific location off of the customer service alone.
My husband and I went in unsure of how much space we needed for storage. Luckily, an employee named Martin was very helpful in assisting us. His recommendation was right on. He made it easier to choose which storage room would be appropriate for our 2 bedroom apartment and even offered us to upgrade our lot for better security. He was kind, courteous, and had great humor! In fact, most of our experience with other public storage places/companies were disappointing. Martin, however, really helped make our moving a smoother transition. Great customer service!!
came to make arrangements to store some personal items and met your store manager martin and he was awesome I will be getting space in may
I was very impressed with Martin. He was helpful with my concerns. We will definitly use this company with the good help I received. Thank you
I live in Chicago and work in a medical office up north in Niles. I was asked to find out some more information regarding Public Storage and the services they offered. I went to this location and the representative there Martin was great! Great customer service skills and advice! Needless to say because of his help the practice I work for is now using Public Storage.
martin helped alot he is a great worker helped me alot thanks
Martin is a great salesman, very friendly and helpful.
I had visited this location before and wasn't happy when I walked out because the lady who helped me wasnt very attentive and she also seemed irritated that I asked many questions, however I had to get another storage and was hesitant to come back here. When I came here, right away I was greeted with a smile and I wasn't nervous to approach "Martin" with a few questions that I had. He was so helpful! Big difference from before. He even offered me insurance for my storage which I didn't even know they had! Thank you Martin for making my experience a good one, and I am glad to let everyone know that you are the one to go to!
The moment I walked into the storage facility to get some information, I was helped by this gentleman named Martin. He was extremely helpful as well as very humorous. He gave me all my options laid them all out on the table and helped me figure out which option was best for me. I will definitely recommend my friends and family to go to this store and see this gentleman, he was a great help!
A young man named Martin Abdoh helped me out in public storage he was on high levels of accuracy and work productivity. He took pride in his work and made sure I was helped properly.His accuracy was excellent and his quantity of work produced is outstanding.
This was my first time using Public Storage. I could not have had a better time knowing my belongings would be safe, clean, and dry, while I rush from one apartment to the next trying to find that perfect place. If you come to Public Storage on Broadway, ask for Martin. Your experience with these guys will change your day.
I was recently goin by a public. Stotage I stop by to buy boxes the woman in the store was very helpful tamara eas very nice and friendly she help me with al my my packing needs . I was very happy and will tell everyone anout this locatoin on clark and motrose
Martin A. was very helpful. Great Customer service. Highly recommend
Tamara was very helpful and always puts the customers needs at the top of her list. I can count on Tamara to answer the phone any time I call. From start to finish she helped me find exactly what I needed.
I went in there to pay my dad's public storage bill. I didn't know whether or not I had to go to my dad's storage or the one near me. So I went to the one near me and I took down this nice young man's name to give him credit for the most outstanding customer service I got from anywhere in the longest time. Deal with this guy if you can! Martin Abdoh is his name. He's a big guy that may look tough but he smiles and is the sweetest thing. Thanks again!!! =)
I went in this location to buy boxes. Tamara was vary helpful I bought boxes I never thought. I would used but I used them and I was there happy with her customer service
The exceptional customer service that has been extended toward me from my Public Storage representative, Tamara goes well beyond what words could describe. During an eventful transitioning period from one place to another, Tamara has been the one source that I have come to depend on for all my storage needs. Tamara's wittiness and brite smile made me feel that my belongings were in a safe, and secure location during my transition. Thank you Tamara for all that you have provided for me, and all that you have helped me thru. Chorise :-)
Very impressed with the quality of customer service I received from Tamara today. On a quick notice on a Sunday, she took her time in showing me what was available in the size I wanted. She guided me thru the necessary paperwork with ease and clarity -- was able to get everything accomplished in minimal time. She made me feel like I was her only customer. This is why I came back to Public Storage on Clark Street! Great job! Paul
The customer service at my Public Storage on Clark St in Chicago was exceptional. Specifically, Laquila did an amazing job in detailing the sign up process and guiding me through every step to make sure that everything was clear and understood. She exhibited the type of customer service that seems to be lost in many business transactions. I highly recommend and appreciate the service Laquila provided and helped make me view Public Storage in a positive light.