Public Storage Self-Storage Units at 5200 W 127th Street, Alsip, IL
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
5'x6'Online only price$ 32/moSmall 5'x6'
$ 32/mo $43Best Price Label
- Outside unit
- Drive-up access
5'x5'Online only price$ 42/moSmall 5'x5'
$ 42/mo $56Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 45/moSmall 5'x10'
$ 45/mo $59Best Price Label
- Outside unit
- Drive-up access
6'x10'Online only price$ 49/moSmall 6'x10'
$ 49/mo $65Best Price Label
- Outside unit
- Drive-up access
5'x10'Online only price$ 56/moSmall 5'x10'
$ 56/mo $74Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x9'Online only price$ 58/moSmall 5'x9'
$ 58/mo $78Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
4'x18'Online only price$ 104/moMedium 4'x18'
$ 104/mo $138Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 107/moMedium 10'x10'
$ 107/mo $142Best Price Label
- Outside unit
- Drive-up access
5'x18'Online only price$ 109/moMedium 5'x18'
$ 109/mo $145Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 202/moLarge 10'x20'
$ 202/mo $269Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 265/moLarge 10'x20'
$ 265/mo $353Best Price Label
- Outside unit
- 24 Hour access
10'x40'Online only price$ 406/moLarge 10'x40'
$ 406/mo $542Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Alsip
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Alsip Storage Units Near I-294
This Public Storage in Alsip has a ton of self storage options for residential and commercial customers on the south side of Cook County.
With its convenient location – on the north side of 127th Street right off of Cicero Avenue and the Tri-State Tollway – and a great selection of cheap storage units, there's nearly no storage haul this facility can't handle.
Grab a 5x10 storage unit to keep seasonal decorations packed away or recreational items all in one place. A frequent visitor to Rubio Woods? It's easy to head out there on the fly when keeping backpacks, hiking shoes, walking sticks and other hiking items in one place in a 10x10 storage unit.
Small business owners know a little extra space can go a long way. For companies near Palos Heights or on the north side of Midlothian, a 10x15 storage unit can be a great place to keep extra office chairs, desks, supplies, equipment or filing cabinets.
Residents in Crestwood who are moving from a house to an apartment, or need somewhere to keep everything during the moving process, can utilize a large 10x30 storage unit to keep the family's belongings all in one place for an extended period of time.
This location offers indoor storage units, outdoor storage units and climate controlled storage units. There are even enclosed vehicle storage units as well.
When the need for a little bit – or a lot – of extra space pops up, don't hesitate to call on this Alsip Public Storage for great service and affordable storage solutions.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 303)
Ashley P. Is the best! She helped me in all phases of the process to get a storage unit that was ideal for me. Not only did she save me lots of money she also provided great information. She answered all my questions and even made follow-up calls like she said she’d do. !Public Storage gave me a great deal and a great representative of their company. Thanks again Ashley P.
Joyce is very helpfu and very nice
Joyce helped me today and she was very professional and friendly. Thank you!
I have been with Public Storage for years and today I received the best customer services from Joyce she is always helpful and awesome. Thank you
Joyce was very nice and helpful and nice. She was exceptional.
Every time I come here Joyce is always helpful and friendly
Joyce is the best and goes above and beyond helping everyone.
Joyce was very helpful
Joyce was very helpful and very sweet
Joyce was so sweet and professional
Joyce really helped us out with our storage needs thanks again Joyce
Joyce was very professional and helpful with everything! Quick and easy to get us signed up and in there
Joyce did great helping us get our unit rental set up.
Excellent at customer care! Everytime I had an issue Joyce was the most helpful from the start ti the end. If there was something she didn't know , she would help me until we figured out a solution!!!!
Joyce was always helpful and very caring of my needs.
Joyce is always lovely and very welcoming for what ever services I need!!
Eventide I call or come to this location Joyce is always pleasant and helpful.
Joyce was very nice 100% . Thank you!! And God bless you
I want to thank Joyce for always being so friendly and helpful during my time renting from public storage. She was a joy!
Joyce was very nice
Joyce does amazing help being attentive to her customers and making the renting experience easy and painless
Joyce is a very sweet nice person she explained very well and how things are, she took her time and told us how things and how to operate the equipment thank you sovery muchvery much professional and excellent
The public storage in Alsip where Miss Joyce, she was so helpful to me. I had a very wonderful experience at my first time doing public storage with her.
Came in looking for storage Joyce was very nice and helpful
Joyce is the best takes care of me whenever I need assistance!
Joyce was very helpful and payshint and made me feel good about the company.👌🙏
Ms. Joyce is very professional & friendly. Nice Personality too!
Joyce was amazing all around.
Joyce was very nice and helpful……
Joyce Was very helpful very thoughtful we were very thankful she was the one to help us
Was help by Joyce was incredibly helpful
Katie was awesome with helping us, thank you so much!
Sarah was very helpful and I’m very pleased with this location…thanks again Sarah🙂
I called for information and was extremely impressed with the excellent customer service provided by Sara. She was friendly and knowledgeable. What a positive experience!
Joyce is Great, very nice and professional!
Joyce is very nice and helpful
Joyce was wonderful!
Farrah and Joyce are amazing and helpful!
Joyce at PS is super sweet! Helped me with all my needs when I had difficulty with my lock and made me feel super comfortable about the process. Highly recommend! Thanks Joyce!
Joyce helped me very much with my storage purchase
Joyce was so nice and helpful
Joyce was extremely helpful and after searching high and low for a storage she calmed me and made me comfortable. Thank you
Joyce was very kind and professional. She answered all of our questions and even showed us the storage garage before we rented it.
Joyce was very helpful! She provided us with all of the information that we needed. She made this a great and easy experience for us.
Joyce did an amazing job of educating me and making me feel comfortable with storing my items here
Joyce is very sweet always helpful
Very professional made this so easy for me. She’s a keeper!!!!!!
Joyce and Sarah gave me great customer service when I came inside the Public Storage office to make my payment. They were very friendly and welcoming. I wish more places had associates like these 2. Thank you!!
SARAH WAS VERY HELPFUL AND KIND. SHE STAYED PASSED HER TIME TO ASSIST ME. VERY MUCH APPRECIATED! RECOMMENDED.
Joyce and Sarah are awesome!!! I would highly recommend working with them.
Joyce was great. She helped me choose a unit that would fit for what i needed! Thank you Joyce!
Joyce Such a pleasure to work with, understanding and so helpful. She went above and beyond to make sure it was what I needed and I appreciate that. Joyce you are a pleasure to work with. Thank you again for all your help.
Sarah was very helpful
Sarah was so helpful and very kind ...thank you
Sarah is great, very helpful and knowledgeable. Answered all the questions I had. Very clean and well maintained facility.
Sara, joyce.was very nice
Joyce is very personable and helpful. She takes the time to explain your bill, and make sure you are comfortable with all aspects of your unit. She deserves the Great Customer Service of the Year award, because you just don't get that type of service anymore.
Joyce a pleasure to work with
Joyce at public storage was fantastic, thanks for all your help!!!
Joyce is phenomenal! Her customer service, that she represented is what ALL customers should expect! THANK YOU so kindly Joyce for helping me with my move..!
The rent is very high and they raise the rent in large sums up to $100 a month or more it is scandalous. They also charge tax on the rent because where it is located. Snow removal is horrible in the winter time.. they pushed all the snow against the east side of the storage units as you enter and you cannot get in to the unit. The lady who works in the office is named Joyce she's very nice and very professional but unfortunately she's working for this horrible company with really bad customer service on the corporate level. I would definitely stay away from this location unless they improve their policies
Always a good experience
Joyce,was Very polite and knowledgeable .
Sarah came and gave a hand resolving a billing hiccup, Sarah was very prompt and kind and we concluded and resolved the issue quickly.
Thanks Tim for the help
Was serviced by Sarah
Joyce was a huge help and got me what i needed 🙃
Excellent service!! Joyce in the office was very helpful, and the process was very easy to rent a storage unit.
I totally love Joyce she’s very knowledgeable, helpful and have a great spirit. It was a pleasure doing business with her.
I really like this Public Storage the lady Joyce is so nice and helpful 🥰
Barb was so the best! Made renting so easy. Thank you
Sarah was very helpful, sweet, and gave excellent service. thank you!
Joyce was great also had patience with me fixing every little problem i had and answering my question… thanks you
Joyce was absolutely fabulous!!!
Sarah was very helpful with me getting the correct size unit for my belongings. She has an awesome personality. I recommend this location due to the amazing customer service.
Joyce great customer service
Rented with Joyce at this location and she was very nice and very helpful.
Joyce and Sara were very helpful and knowledgeable. Anything you needed they helped without hesitation. I would recommend this place for all your storage needs.
The attendant Ms Joyce was very pleasant and helpful,and it was very clean at this site, and very friendly. Thank you Ms Joyce.
Joyce is always friendly
The service was great, and the person who helped me was Sarah.
Sarah was extremely helpful and was very knowledgeable about what unit would suit us best.
Sarah did great and helped us out all out with getting a unit that fit our needs.
Very helpful with the process
I rented a storage unit at this location. I Was helped by Joyce. She was really helpful and nice.
Sarah and Joyce are very nice every time I come into office
Sara was awesome!!!!great work . Thank you Sara. Very helpful and friendly.😊
Sarah at the Alsip location was great made the signup process easy she was very helpful and explained everything clearly
Came into this location and Joyce was very nice and helpful with all my storage needs.
Sara was real very helpful and Patience with helping me find the right storage unit. It took us some time but she explained the size of the units what all I could fit in the units to ensure I was making the right choice… Thank you Sara for being kind and patient with me and I’m happy with the unit I chose!
Thanks to Joyce she was very helpful
Joyce was very helpful
Sara was so helpful and so professional. The service at this facility is more than excellent. I have been a customer for a while and each time the staff is awesome and friendly. Sara made sure she guided me to use my phone to be able to gain gate access. Truly appreciate the GREAT customer service.
Sarah and Joyce were absolutely amazing. Sarah was super helpful and made sure all my needs were taken care of. Thank you Miss Sarah
The hours are sometimes inconsistent.
Sarah was so nice and patient With me
Came in today to inquire about a rental space I need before the winter and Sara was extremely helpful and patient with me as she reviewed all of the options available to me. I will be renting a space soon and have her to thank!! I always appreciate someone taking their time and Sara did just that, thank you!
Joyce was fabulous 😍
I come to your location and there is an employee thats really nice and helpful im sure her name is joyce. And always smiling.
I came in the store last week and Sara was very helpful. She mentioned the new app and walked me through the whole process of setting up my mobile account.
I came in the store to discuss a billing issue and Sara was very helpful and understanding. The store was also clean and well organized
I’ve dealt with Sarah before and always have a 5 star experience with her. She is the best. And Joyce is phenomenal. Really educated me on much needed information. I will recommend them and this particular Public Storage to any and everyone
I have had a unit at this location for over 20 years. Facility is well maintained and is conveniently located. Today Sarah went out of her way to help me out on a payment issue. I give Sarah and the owners 5+ stars!!!
Im customer at 127th sarah is awesome she is the boom. . com
I want to commend the services/work of Sarah in the office at this location. She went ABOVE AND BEYOND her duties to assist me with an issue (my issue, not theirs). She didn't have to help me, it was my issue and when I walked out the door I figured it was done. Then, later that day, Sarah called to let me know that she took it UPON HERSELF to reach out to management to resolve the issue in my favor. In these crazy days when customer service in so many businesses is sorely lacking, the service I received from Sarah was AMAZING. If management reads these reviews (and I hope they do) Sarah deserves recognition and high-praise for the job she is doing (and even a pay-raise). Caring, professional employees are something to be cherished!
The staff is excellent, would give them 5 stars! The gate hours however, are absolutely awful, 9:30 to 6:00? those hours don't work for those of us with jobs or who own our own business.
They have changed their gate hours from 9pm to 5-530pm. For anyone who works 9-5 or 10-6 like my fiance and I, will not be able to visit our unit till the weekend. This is very inconvenient especially when the time we are available so happens to be after the gate hours. You limit access but I saw no decrease in rent.
Having never rented a storage unit before, I was kinda anxious. But after meeting Nina at this facility, I was put at ease. It was great dealing with her and has been quite helpful with any questions I may have.
Joyce was extremely helpful and very knowledgeable and very pleasant A joy to deal with
Sarah and Joyce are so nice always go above and beyond to help me thanks ladies you are the greatest
I had such a pleasant experience today at this location with Sarah! She was extremely friendly and personable. I didn’t know anything about renting a storage unit, so I had a ton of questions. Sarah was very patient and answered every question for me. I feel like I got a great deal and I couldn’t be happier ! Thank you so much
They Increased the monthly rent by almost $10 out of nowhere this month and then I arrive today to access my unit at 8pm and was met with a sign saying the gate hours now start at 9:30am and end at 6pm and 5pm on the weekends. Gate access has always been until 6am-9pm and even says so still on Google. So basically if you work a regular 9-5 you would never be able to access your unit. No notice was given for these new hours and you would think they wouldn't charge more monthly then reduce access by 8.5 hours a day. What is the increase paying for? I packed up my car and drove over here only to not be able to get in. This is extremely unprofessional and inconvenient and now I will have to look for another storage place that honors their original hours.
Great manager very helpful
I spoke to Miss Nina on behalf of a friend that's relocating to the Chicago land area and I found her to be very professional as well as informative and helpful. She answered all of questions with ease. Now all I have to do is wait for my friend to arrive from out of state and introduce him to Miss Nina. Pam
Joyce was a pleasure to help setup my rental. She was friendly and informative! Would recommend renting here!
My husband and I rented a storage space here and Joyce was really great showed us a few units and let us take our time on deciding which unit we wanted.
I came here to pay my bill and Joyce was so nice and helpful
We rented a space at this location from Joyce and she was very professional.
I Rent at this location and Joyce is always very nice and Joyce really keeps this place nice and clean
We rented from Joyce the other day and the service she provided was great.
My dad rented a space at this location and Joyce was very helpful and really professional I would really recommend this place.
First time ever needing a storage space and Sarah was awesome with everything I needed to know and explaining all of the paperwork!
My experience with Joyce was wonderful she went over and beyond to help us
Oh my GOD!!!!!!!’n. I stopped at storage site just now and met this new lady I never met before her Name is NINA .... she is remarkable and a natural on every that level of a skilled customer service rep. Today was one day I saw first a challenge and she handled it .. thank God for ,,,,,,Nina !!!!!!!!!
My Mother-in-Law rented at this location and Joyce was very helpful and professional she really helped her.
Customer Service by employees are very good here.
We have been renting at this location for some time now and Joyce is always so nice and helpful
I rent at this storage place and Joyce and Sarah are wonderful.
I rent at this Public Storage and Joyce Is Great
Great customer service
this place was clean quiet comfortable to put item safe secure
They never plow when there is snow and prices keep going up, a lot.
Me and my son come to this public storage every month to pay my moms bill and Joyce is so sweet and my son love coming in there just to say hi.
My husband rented here and Joyce was very professional and very kind Joyce service was excellent will recommend this place anytime.
I made a reservation online and stopped by to see the unit and Joyce was absolutely awesome. The customer service was outstanding. She showed me the unit and answered all of my questions. I definitely recommend this location.
I was renting a storage space here with Joyce and I really hated to leave this is the cleanest place to store your things and Joyce is so nice and pleasant always a warm feeling when you walk through the door I will be back here again to rent from joyce
My Dad rented at this location from Joyce and she was very helpful and professional
Sarah in the front office was very helpful with signing the paperwork and showing us around!
I come here all the time to just pay my bill and check on my storage and Joyce is always so helpful and so friendly joyce keep up the good work.
Everytime I come into this location joyce is always so nice and always caring joyce always ask me how I'm doing how are my kids I feel very special when I come here public storage you have a employee that care about your customers thank you joyce for being so caring.
Very professional and efficient service
Shanel was Great!! Very helpful...Thanks
We came into this location and was greeted by a beautiful young lady name Joyce not only was Joyce beautiful on the outside but on the inside as well Joyce explained everything so clearly to us and the place was so clean smell so fresh when you walk in if you want to rent come to this location you will see a very pretty young lady and a very clean place and they have good prices too.
This is a great and a clean place to rent from Joyce is so sweet and friendly and the prices are great come in and see Joyce she will help you with what ever you need.
Great place, great customer service i walked in and was greeted right away by the sales associate Sarah, i asked about the storage unit she told me all the details and even took me to look at it before i made a decision to rent. Overall excellent experience I would definitely recommend anyone to go there and i will definitely go there again.
There is no possible way this place has over 1 average star. trash organization, you’re better off living in an over crowded shoebox than using them
I rent a storage in another state but I always come to this location to pay my bill when I'm in town because of Joyce she is the most pleasant person you will ever meet Joyce always talk to you she really know how to make you feel comfortable Joyce have a wonderful personality and is always in a good mood so stay sweet Joyce.
Shanel was awesome. Friendly, and knowledgeable. Answered all my questions and gave make since advise. And had a smile that was heavenly.
Me and my aunt rented at this public storage space and Joyce was so wonderful and so outgoing joyce did a great job showing us how to make sure we use the space wisely when we store thank you so much Joyce for helping us
Me and my business partner are always in and out of this location loading and unloading and Joyce is the manager that runs this place this place stay clean the bathroom is always clean and Joyce is always so nice to us when we come here so if anyone wants to use a storage place I recommend this location its clean and Joyce is always so nice and Sarah as well keep up the good work ladies.
Me and my wife store at this location and Joyce is very nice and kind and Joyce always keep this place very clean this is a good place to store your things.
I always come to this location to pay my bill and Joyce is always very pleasant I don't even store at this location but Joyce always seem to make you feel at home here so I choose this location just for Joyce always making you feel welcome.
Katie and Joyce was very helpful I really appreciate both of them trying to help me in every way possible to make sure I was Satisfied
My girl and I rented our space from Joyce and Joyce was very professional and kool spirit she made us feel so appreciated Joyce was so nice and the unit was very clean and well kept and the price was terrific.
Do you rent trucks?
Came in with my friend to get him a unit. Shanel was very pleasant will recommend to others.
I absolutely had a wonderful experience and Sarah helped me and answered all of my questions.
I walked into this storage place and a young lady name Joyce was extremely helpful and Joyce really showed me what I really needed because I had no clue what I needed so thank you Joyce for being so helpful
Had a WONDERFUL experience with Joyce on multiple occasions. She was able to answer all our questions and we always receive prompt service. We looked at other storage facilities and this has been the best! (The main office is also much larger than other storage facilities which is nice on busy days)
My Brother and I rented from Joyce and she was awesome the service from Joyce was great and the price was so reasonable the place was clean this is a place you want to rent from if you want good service a great price and a clean place and thanks Joyce again for your great service.
Joyce was great she made everything quick and easy thanks a lot
Joyce was very informative and helpful in satisfying my needs for the unit I chose!! Very friendly!!! Highly recommend
Joyce was very nice and helpful. I really appreciate her customer service.
People there are helpful
Joyce was very kind and knowledgable about renting the space to me she has patience and super duper attitude
Joyce is awesome!
Good clean storage spaces at good prices
Karen and Carol are great people to have working there! They help me with every question that I had. The facility well taken care of and not made of drywall like the other public storage facilities. Thank you again!!!
Tiffany was awesome with me and my wife's move in!!! Thanks
Tiffany was very professional and friendly atmosphere. Very clean place!!!
Friendly staff who was always willing to help.
Tiffany is great very helpful and amicable. Received good deal in unit. Conveniently near 294. Thanks
Great experience with Tiffany!
Tiffany was an absolute delight to work with! The facility was clean, quiet and left me with no worries about my property.
I had a few questions concerning this facility and Karen was very helpful and provided all the details I needed to know. Thanks Karen!
Tiffany was so helpful and informational great service and quick
Tiffany was very helpful because i originally reserved a 5X6 unit, and she suggested a 5X10 which was what i needed!
Friendly and professional staff, clean and well kept facility. And Tiffany was awesome!!
Tiffany was extremely helpful with getting getting me in a unit. Thanks
Wonderful help by Tiffany!!! Clean location. Very professional.
Tiffany was Great! she was busy busy & still got me what I needed
Super nice and friendly customer service. Seems clean and well protected. Looking forward to storing my belongings here!
Great service by Karen and Tiffany. They were very helpful and quick!
Great service , friendly & helpful .
Karen was great at this location!! So friendly and sweet, great conversation while having an easy purchase/check in for storage unit. Easy access off 127th with gated access. Highly recommend!
I have been renting here for almost 2 years and they are great. The manager makes everything easy for the customer and it is in a great location.
Karen was so welcoming and made our move smooth. Great location!
Karen is great and when she is with Shanel she is better
The service is the best.
I was in the store today, I found that Karen was very knowledgeable and pleasant. I would recommend my friends to her if they have any storage needs.
The ladies in the office are the best. They have provided exceptional service for the 12 years I have rented here
I had a great experience at public storage today. Karen was very knowledgeable . Karen took her time and explained everything to me so I understood everything. Thanks again Karen your GREAT! She is always so pleasant.
Really great service, very helpful with everything and leading us through everything we need to know.
I have nothing bad to say about Public Storage. Great customer service and the units are clean. If need to store things this is the place.
Prices keep going up
We received excellent service at this facility. Karen was the consummate professional; helpful, friendly, and efficient at every step of the process. A pleasure to work with. Convenient and clean facility.
I had my stuff in this storage for over 5years I asked them to wait 24hours and I will pay my storage they never got back to me then sold my stuff for 40 dollars and want me to pay them over 400 dollars this place has no stars but I had to put 1 so I can tell you all get your stuff out of there ASAP
I would recommend this place. Karen is very helpful, place is clean and everyone in office always willing to help and give accurate information.
Karen is very professional and very knowledgeable. She answered all my questions and concerns. Very nice and clean property
Clean organized Karen is very good as what she does. She has a great personality and is very courteous
Karen and Tia were great. Great service!
Karen so helpful and made the entire process so easy!
Karen has excellent customer service skills. She was very friendly and made sure I was certain with the selection I had made for my storage. I had visited a few Public Storage locations, but I would say I have chosen a great location to store my belongings. I would definitely recommend this Alsip location and ask for Karen.
Fast and easy
Karen was phenomenal. Best customer service. I only used this facility because of her guidance.
When I was searching for a storage unit ...i was in desperate need to find a place fast ! I have never used a storage locker before and Karen was so helpful ! I got a great deal on my locker it was clean and deffinatley worth the price!!! Karen was so sweet and kind and had all the information I was looking for!!! I can honestly say going in to pay my monthly fee is the only bill I don't hate paying Karen always has had a smile on her face !!!! SUCH A GREAT EXPERIENCE!!!!!!
Omg my experience was absolutely outstanding!! Tia which was the associate at the time, was very patient and took her time to explain every process well and in detaileds .I give the store two thumbs up!! Keep up the great customer service skills!
This was my first time experiencing public storage and I must admit I'm glad I choose this particular location to start with! I really appreciate the speedy but accurate service! Thanks, from a satisfied customer!
Karen was very friendly and professional!
Karen was so nice! Made everything super easy!!!
Great experience with Christina she was super helpful and answered all of my questions. Would definitely recommend this Location to other people.
Where do I start ? Karen is just amazing definitely a thumbs up on customer care. Always making sure I stay updated on everything. Which is just wonderful because I am always busy so the reminders are just the best. If you're looking for the right location to store your stuff this is the place.
I would definitely use this location for storage. Property was clean and staff very friendly. Thanks again KAREN for making this a simple process..
Worst location!! I moved out before their deadline and manager asked if I could keep lock on until business hours so they could check it. Since it was the weekend, no one called until Monday. They charged me a whole month, and when I called to dispute, Kurt said he would look into it. I never heard back until I got a collection notice in the mail. TERRIBLE SERVICE!! 630-343-5023 is Kurt's number!
Just a storage place. They don't do great snow removal.
I love Karen she is a very nice lady and she is very helpful
Kay was awesome, excellent customer service. Very personable, and informative, she informed me of all of the late fees, the times the gate automatically locks, etc. Great service, no complaints at all.
KAREN .. took care of us exlained things in detail. Very nice person. 1ST TIME IN STORAGE.Good experience so far.
I have used public storage before in bolingbrook, il and had a great experience. so, to my surprise this public storage location has been A TOTAL NIGHTMARE!!! if u are thinking about using them prepare to be NICKLE & DIME YOU FOR EVERYTHING!!!!!!!!!!! i personally just want my LOCK BROKEN 2 get my things and NEVER EVER DARKEN THEIR DOOR STEP!!! DO NOT STORE WITH THIS COMPANY!!!!
Karen so help and friendly
I am so impressed with consistant customer faithful care. As a customer from a friend in my o8220site Karen is TOPS! Five years Shes loved back chated and shared herself publically very few peoole do that with someone they dont know...she a real natural! To. public storage Imstiring great memories..and my things too !..
Kay is an excellent property manager. She addressed all my concerns. I highly recommend this place!!!
Karen was very helpful she took her time and explained everything and answered all my questions. She has great customer service .I would recommend this property to any one in the need of storage. Property was very well kept. Thanks again Karen!!!!!
Karen was very helpful. Everyone there is very courteous and professional ! The area is clean and secure. Well maintained.
Karen is amazing, she really has wonderful customer service and super helpful. Thank you for having an employee of her stature working at this location
This location is clean and very secure. The customer service is impeccable. I usually deal with Karen and she is always willing to drop everything and help me right away. Karen sets the standard for quality customer service, no matter how bothersome I can be at times.
Karen was very pleasant to work with. She was very knowledgeable and answered all my questions thoroughly. She went above and beyond explaining all the products, different rental options, and the insurance on the units in depth. I would highly recommend renting a unit at this store!
I came into the office today to pay my monthly bill & was very pleased with the customer service I received from TerriAnna. She was very polite spoke with excellent grammar & helped me with a lot of my questions. One of the best customer service experiences I've had. I will definitely be back.
Karen was very very helpful with all my needs
Wonderful people, not even the slightest nude. Karen is so helpful and polite.
Karen was very helpful and nice she helped me with all my questions i will tell people to go rent from her!
Karen is awesome !! Great service
Excellent customer service. Karen is an excellent worker she does a great job I will recommend anybody to go there and ask for Karen
Karen was very helpful and friendly!
Kay is the best! Outstanding customer service
Melissa was great and very helpful. We were in and out with no headaches Lol! We will definitely recommend the Alsip public storage location to everybody we know
Karen is the best! She is always so friendly and helpful when i call and come in. She helps making the storage experience alot easier. I dont know what i would do if she wasnt there!! If you need to rent a unit ask for Karen!
Karen was great! Very accommodating and helpful! I would recommend this location for the service and location.
This was my first time coming to make a payment today and Melissa was very friendly helpful and welcoming. Thanks for that. Great costumer service is highly appreciated.
I came into office it was very nice and clean. I had a few questions in regards to renting a storage unit how long the contract was etc. Katrice was well knowledged and very helpful. I would definitely recommend this location to people.
Karen has been very helpful every time I need something or need to know something she has saved me a lot of time
Melissa was fantastic. She was very informative and helpful.
Staff is great Karen is awesome
Customer service was outstanding Karen and Melissa were very helpful and humorous. Our unit appears to be clean and well maintained.
Melissa was very helpful in assisting us in our storage needs. she was very professional and polite. the office was kept in a clean and orderly manner.
See Karen she is the best rep I have had the pleasure of working with and knowledgeable of her position
Melissa was awesome. Came in for the first time, and was literally in and out within 10 mins. She has an awesome personality, and welcoming smile. .. in short, she rocks. ..
Karen was great explained everything clearly very friendly would recommend this site to anyone
Climate is controlled, yes, to stay below fifty degrees in the winter and above eighty degrees in the summer. I'm not happy about the changes in the conditions i.e. climate, rent, call center not accessible, missing cart, broken lights. Please help me!
Melissa is always wonderful anytime I call or stop by for assistance. Very patient with every question and very thorough. I appreciate the high quality customer service, it's very hard to come by these days. Thank You Public storage.
Karen help with all my question all paper work was explained everything went smooth will go back anytime.
Karen was very helpful, efficient, and answered all of our questions! 10/10 Would recommend.
Karen was very helpful
Very professional, informative, and most important, nice.
It was great, manager was very pleasant and helpful.
Patrick and karen are awesome if your looking a keep safe home for furniture. Go to alsip public storage !!!!
Manager Karen is always very accommodating. The premises are clean and secure. Wish you could pay more easily over the phone but that's a corporate issue. Good people, good place to store!
Our company has been a customer for many years. I recently changed our unit over to another size and went to the facility to take care of the necessary arrangements. Karen was super helpful and very professional. I would recommend this business to anyone looking for storage space in the area. They are located very close to the 127th street exit on the Tri-State Tollway.
I have been a customer for several months now, having rented three units. The professionalism, value, and most importantly, the courtesy and kindness, make this company a complete pleasure to do business with. Glad to give 5+ stars!
Karen and Katie were awesome, thank you both!
Karen is a super nice lady very helpful. She was the only staff on hand & super busy but got it done.
Melissa was the most patient and informed property manager I have ever worked with. I was under extreme duress due to a pending auction and she walked me through the payment process. We had computer issues, credit card issues and we spoke to several customer service reps. Each time Melissa was the representative with accurate answers and trouble shooting skills. Melissa was personable, professional and a great representation of how all propery managers should conduct themselves.
Very excellent customer service! The lady at the counter was extra helpful and double checked to see if a unit the size I originally wanted was available in climate control and it was! Very happy that I stopped in!
Karen is so friendly & wonderful, very helpful..
Patrick is the best. He was polite, funny, friendly and very helpful. Quite a pleasant experience :)
I have been at this facility over 15 years. Karen is a very good manager very helpful and kind. Nancy Moravek
Melissa, and Karen we're so helpful would recommend this place to anyone...
Service was smooth and quick. Melissa helped me and was very polite and friendly.
Always pleasant a helpful. Thank you Karen and Patrick.
Wonderful experience, Karen did a great job of making sure everything went smoothly.
My boyfriend and I visited this location with lots of questions about renting a unit in the near future. Karen was extremely helpful and very knowledgeable. Thanks again Karen!
I've been a customer at this location for about 2 years and each time I go in to the office im treated almost like family.
I had a great experience with Karen. She was very helpful and I would really recommend going there. She was very informative and answered all my questions about my public storage purchase. Overall, it was a great experience and I will definitely be back. Thanks Karen! -Dave
I have been at the location over 5 years at this location. Karen is wonderful and always helpful.
Karen is AWESOME! Very professional and friendly! Thanks Karen!
All my experiences visiting public storage on 12730 S. Pulaski has been respectable and knowledgeable. Reacie has vast knowledge of policy and procedures, she treat her customers with nothing but respect. She answer any and all questions you may have. If your reviews were rated higher than 5 i would give her a 10.
Though I didn't have to visit often aside of moving things in and out when I did visit Karen, Katie & Jonelle were always pleasant. Jonelle was the one to help me get the unit and explained everything I needed to know. This location was not convenient for me when I used it and won't be again but if I need another storage unit I will go out of my way to use this location.
Patrick was the property manager that assisted us. He was very friendly and answered all our questions well. We were very pleased with our experience.
Great customer service. Tasha was very helpful and knowledgeable with the units.