Public Storage Self-Storage Units at 4849 W 115th Street, Alsip, IL

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Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
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4'x5'Online only price$ 29/moSmall 4'x5'- Inside unit
- 1st Floor
$ 29/mo $36Best Price Label -
5'x3.5'Online only price$ 34/moSmall 5'x3.5'- Outside unit
- Drive-up access
$ 34/mo $42Best Price Label -
5'x5'Online only price$ 34/moSmall 5'x5'- Inside unit
- 1st Floor
$ 34/mo $43Best Price Label -
4'x5'Online only price$ 35/moSmall 4'x5'- Inside unit
- Locker
$ 35/mo $44Best Price Label -
5'x8'Online only price$ 37/moSmall 5'x8'- Inside unit
- 1st Floor
$ 37/mo $46Best Price Label -
5'x5'Online only price$ 38/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 38/mo $48Best Price Label -
5'x10'Online only price$ 42/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 42/mo $53Best Price Label -
5'x10'Online only price$ 46/moSmall 5'x10'- Outside unit
- Drive-up access
$ 46/mo $58Best Price Label -
5'x10'Online only price$ 52/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 52/mo $65Best Price Label -
5'x5'Online only price$ 53/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 53/mo $66Best Price Label -
5'x15'Online only price$ 85/moMedium 5'x15'- Outside unit
- Drive-up access
$ 85/mo $106Best Price Label -
7.5'x10'Online only price$ 90/moMedium 7.5'x10'- Climate Controlled
- Upstairs/elevator
$ 90/mo $112Best Price Label -
10'x10'Online only price$ 93/moMedium 10'x10'- Inside unit
- 1st Floor
$ 93/mo $116Best Price Label -
10'x10'Online only price$ 93/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 93/mo $117Best Price Label -
10'x12'Online only price$ 104/moMedium 10'x12'- Inside unit
- 1st Floor
$ 104/mo $130Best Price Label -
10'x10'Online only price$ 116/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 116/mo $145Best Price Label -
10'x10'Online only price$ 119/moMedium 10'x10'- Outside unit
- Drive-up access
$ 119/mo $149Best Price Label -
10'x12'Online only price$ 119/moMedium 10'x12'- Outside unit
- Drive-up access
$ 119/mo $149Best Price Label -
10'x15'Online only price$ 151/moLarge 10'x15'- Outside unit
- Drive-up access
$ 151/mo $189Best Price Label -
10'x15'Online only price$ 159/moLarge 10'x15'- Climate Controlled
- Upstairs/elevator
$ 159/mo $198Best Price Label2 units left! -
10'x20'Online only price$ 175/moLarge 10'x20'- Climate Controlled
- Upstairs/elevator
$ 175/mo $219Best Price Label1 unit left! -
10'x15'Online only price$ 182/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 182/mo $228Best Price Label -
10'x20'Online only price$ 189/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 189/mo $236Best Price Label -
10'x20'Online only price$ 190/moLarge 10'x20'- Outside unit
- Drive-up access
$ 190/mo $237Best Price Label -
10'x25'Online only price$ 233/moLarge 10'x25'- Outside unit
- Drive-up access
$ 233/mo $291Best Price Label -
10'x30'Online only price$ 294/moLarge 10'x30'- Outside unit
- Drive-up access
$ 294/mo $368Best Price Label -
10'x55'Online only price$ 392/moLarge 10'x55'- Outside unit
- Drive-up access
$ 392/mo $489Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Alsip
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Alsip Storage Units Off of Cicero Ave.
Right at the intersection of 115th Street and Cicero Avenue is where customers will find a great selection of cheap self storage at this Alsip Public Storage.
A short drive from I-294, I-57 or U.S. Route 20 makes this a convenient storage facility for customers near Oak Lawn, Ashburn or Chicago Ridge, as well as the surrounding neighborhoods.
Climate controlled storage units, indoor storage units and outdoor storage units, as well as individual storage lockers for smaller loads, give customers an array of affordable storage options.
There are also enclosed units for vehicle storage to help protect cars, trucks or SUVs from the long summers and harsh winters.
Keep electronics or seasonal holiday decorations tucked away in a cozy 5x5 storage unit. A 10x10 storage unit can hold bikes, sleds, tents and other bulky items, including golf clubs for trips out to nearby Stony Creek Golf Course.
Meanwhile, a larger 10x25 storage unit can accommodate couches, tables, chairs, washers, dryers, refrigerators and any other larger items from inside the home, with plenty of room to spare.
Friendly staff is on hand 7 days a week inside the rental office to assist with storage-related inquiries or the purchase of moving supplies, including moving boxes, bubble wrap and furniture bags.
Public Storage is proud to be a part of the wonderful community that makes up the village of Alsip, and vows to offer cheap storage units and great customer service throughout the year.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 399)
Very clean facility! Sarah and Gwyn made my move in process so easy. Thanks!
Customer service was great! The ladies were patient and answered all of my questions. Thank you!
Helpful and polite; thank you Sarah for answering my questions! Great customer service and very clean atmosphere. I highly recommend if you're looking for a storage facility -Sarah will get you the necessary info!
Sarah was awesome! Helped me with a reservation; walked me through the sizes of the different units so I can choose the best option! Thanks!
Sarah was VERY helpful and polite. Thank you!
Sarah and Gwynn was so nice and helpful
Gwyn and Sarah were extremely helpful, answering all of my questions, and walking me through the process of renting! Thank you!
Great location, clean and a very courteous staff. Received help from Sara who showed me a unit as I make preparations. Awesome customer service. Thank you for your kindness!
Sarah! Sarah! Sarah! This is the young lady who took her time with me to help me navigate the app. She showed a great level of patience which can say a lot about someone! Thank you. Very pleasant voice and demeanor when I called.
Donot store with company they will increase your monthly rate every 3 to 6 months and it's not a 5 dollar increase more like a 40 dollar increase plus storage place is full of spider webs
Nina has been very helpful with any issues that I have had recently. This is for the Public Storage at 12730 South Pulaski Road.
Sarah@ the faciIity get 5 stars for excellent customer service. As far as the online reservation and app, I would rather get my teeth pulled. The lead in to get your business and then the let down with surprise fees and automatic charge for insurance.Corporate gets zero stars.Its almost like they think there are no compeditors for storage in the Chicago market. Thanks to the good people running their day to day operations.
Never a problem there. Other than the rates went up 4 times in 3 years, and sorry to say, I don't use my stored items enough to pay $70 a month for a cubicle that's 5ftx5ft. I'll repack and figure out other storage options.
Although location of this storage facility was convenient and I appreciated the app to unlock gate and access garage area, I regrettably have to give this facility a one star based on the fact that they raised my rates after only 3 months from a reasonable $147 a month to $360 per month. They sent notification in December two weeks before Christmas at a time coinciding with a snowstorm. It was as though they timed the increase to coincide with bad weather and the holidays to ensure a highly messy and inconvenient move if we chose to vacate. Lesson learned, we will not use public storage again!!
Great customer service! Sara was very nice and helpful she helped me with my App and all questions I needed answered. Very professional!
Fine customer service from Sarah. Was looking to rent quickly and needed information; I've called CubeSmart, Life Storage, and a few others but Sarah helped me the most. I will be renting from your facility. Thank you Sarah!
Sara was wonderful today. I called for assistance with canceling my insurance and Sara helped me download the App and cancel within minutes.
Clean
So much to do, so little time, but she was there to help. Thank you Sara!
Sarah was very professional, patient, and helpful. She answered all questions and concerns I had.
Great customer service from Sara. She helped me to navigate the app and I was extremely grateful for her kindness and patience with me. So much to do, so little time, but she was there to help. Thank you Sara!
Sarah, Gwyn, and Naikia were very helpful and nice. They did a great job with answering questions I had about my bill.
Sahra at the Alsip,location is Amazing!! Go
Miss Sarah was great
Sarah was so nice!
Sarah was a Joy and Lovely person.
Sarah was so patient with she was very nice
Sarah and Gwen were fantastic! Very helpful with all of my storage needs!
I stopped in at Public Storage for prices and availability because I needed a temporary unit. Sara was so professional, friendly and helpful. I will be back soon and Sara definitely has a lot to do with me returning there!
Sara did an awesome job helping me out with navigating the app when it wasn’t working for me. She was so kind and patient. Thank you Sara!
Sarah was so helpful and great customer service
Sarah and gwyn was so nice helping me with app
Secure facility. Environment controlled spaces as well as outdoor storage sheds.
Brandi is an excellent representation of wholesome and professional customer service!
Sarah and brandi was very help with my first time move in the support and information given was excellent customer service I will let anyone know that needs storage to come to this location service impeccable and space very clean.
Sarah Gwyn were so helpful I came in they both greeted me with a smile very helpful
Sarah was absolutely fantastic! We needed a second unit to accommodate our big move, & Sarah was very understanding of our special needs. The care she exhibited was both kind & special.
Would like to thank Sarah and Gwyn for their smiles and great customer service while making my payment
I called this facility for information and could not have been more impressed with the service I received. Sara was very helpful and kind and very patient with all of my questions.
Sarah thank you so much! For your help..?THE BEST THE BEST😊
Sarah was extremely helpful, pleasant, & knowledgable with helping me solve my issues.
Called regarding storage rental and spoke to Ms Sara. She was very professional and patient while explaining the rental process and prices. This includes giving me options of doing the rentals online or coming in to the store so she can assist me
Friendly staff. Always very helpful. I lost my house keys a few days ago. . Ms Sarah went above and beyond to look for them and found them for me. I cannot thank her enough.
Sarah did a GREAT job assisting me, very welcoming!
Sarah was so nice helpful and charming
Sarah is always incredibly nice, easy to work with, and happy to help. The gate off frontage road doesn't work half the time, but the ladies in the office get someone out to fix it every time. Good experience so far!
Sarah was so nice
Had the best experience with Sarah. She took care of my husband and I, would definitely recommend this public storage.
Sara is always helpful and nice. She makes it so easy and a pleasure to do business at this facility
Sarah was amazing!!!
Sarah was so nice and helpful
I have been a long time customer. Today, to my surprise, I got a call from Sarah, who is very pleasant, knowledgeable and customer oriented. She informed me that I will get a decrease on my monthly unit rent. Thank you so much for initiating my rent decrease. I'm actually doing the happy dance now 😊
Sarah is very helpful and nice
Great Service here! Thank you Sarah for all your help with my transferring of units. Excellent customer service ~ I recommend working with Sarah!!!
Sarah was a great s Worker
Sarah was very nice
Sarah was phenomenal! She was more than happy to show me around to the various units available, helped me navigate the app, and answered all of my questions.
Sarah was very helpful
Corporate called and was very helpful!
I had a problem paying my bill on the app. Called and spoke with Sara, and she walked me through the process on how to get everything done. Great Customer Service!
I think it's great. You can get into.your things with ease
Wonder staff and great customer service Nicole was really helpful and got me every bit of information to get me off too a great start Thank you
Good experience Gwyn Sarah so nice help me out with everything
Sarah and Barb were an amazing help. After not being able to get into my deceased aunt's unit they worked with my mom and I to get everything handled and situated a fast as they could. Very wonderful people and great customer service. If there are any bonuses or awards they deserve them all. Thanks again ladies for making this easier!
I have been at the location for 10 years and am very unhappy I have reached out to the location and district manager with concerns and they are NOT addressed or take a year to be fixed ALL the while the rent keeps going up and up and up The same UNIT is $288 a month that I am being charged $427... The location is supposed to be staffed until 6pm Last night there was suspicious activity going on at 540pm with no one in the store I called the next person I have a number for (District Mgr Sal) left a message of this info and still have not recvd a return call - the location is usually messy and not very well cleaned. I am overall concerned about my belongings and safety at this location. For being a decade old renter that has never once been late I feel I am not being treated fairly and respected by anyone at this location. Looking into other rental options now.
Very friendly and helpful staff!
Sarah was very helpful and very nice.
Sarah was so helpful she was the best
Katie was helpful
Andrew is Amazing! Provided perfect service and went above and beyond to help my family and I!
Andrew has AMAZING customer service! He’s a great communicator and goes above and beyond your expectations
Andrew was a fantastic help to me today! Andrew's awesome customer service care by listening with concern, professionalism, and bringing about a positive resolution for me, makes a great difference in customer experience. Thanks Andrew!
Hey rented a unit from you guy's and just want to say that Andrew was awesome very thorough and knowledgeable.#veryimpressed
Janine was so pleasant.great customer service☺☺
Sarah was wonderful
Sarah and Andrew was delightful.
Sarah was a great person to me!
Sarah was a joy
Tim was a phenomenal attendant very helpful to turn a very hectic day peaceful. Thank you Tim and public storage!
Sarah was great!
Sarah was absolutely helpful and extremely nice! So glad I chose this location!
9-9-2022 Sarah was very curious and took care of my needs in a professional manner the process for obtaining a storage unit at this location was effortless…thank you so much
I got the “$1 for the first month” that’s a lie! I was charged over $100. Plus more. They never answer the phone. They don’t give out proper instructions and every time you speak with someone they all say different things. They clearly don’t communicate. HORRIBLE DONT DO IT
My experience with Janine at Public Storage was immaculate. She was extremely knowledgeable, efficient, and friendly.
Tim is the man. Thank you
Tim is the man
Sarah was awsome! Great help
Sarah she was really nice, thank you for you help!
Ms. Sarah has a great attitude and customer service. She is great!! Thank you
I initially had an unpleasant experience, but I came in today and Tim’s excellent service made the experience much better.
Pleasant wonderful experience! Tim was very informative!
Janine & Sarah were Fabulous and so very helpful with this process. I would definitely recommend to friends and family.
Sarah was very helpful and so wasJanine.
Very smooth and easy process. Janine and Sarah were both extremely helpful and respectful. All of my concerns and questions were taken care of on the spot.
Janine was excellent! She was very helpful and polite♥️!
Katie and Sarah were awesome! They made the reservation and sign up process really easy and were very helpful. A+++ service!
Tim is an amazing worker at this location! GIVE HIM A RAISE!
I want to Thank Barbara for her wonderful service. She helped me with my storage decision. I really do appreciate the time you spent on me.
Perfect Storage facility. I would give it 10 stars if it was permitted. Barbara was very professional from the time I walked in the door until I left. She was helpful and informative about the rental and the insurance. Thank you Barbara.
Sarah, Was very professional and patient and helped me out tremendously. I was very pleased with her outstanding service. If you are think of storage, Public storage on 115th in Alsip is very nice. Thanks Sarah for you most kind assistance.
Sarah was sooo pleasant to work with. She was very informative, , helpful and knows her job. I highly recommend this location if you are in need of a storage facility!
Sarah was fantastic and so helpful!!!
Janine was an excellent help! Made everything super clear, super easy and explained I'm great detail.
Tim was great 👍 👌 👏
Janine helped me today and was very helpful and informative. it was my first time and she made it easy. thank you ☺️
Tim is the man. He can make it happen
Barb and Janine are the best!! They went above and beyond to make sure I got what I paid for. Thank you so much!!!!!
Rented a storage unit fromSarah she was extremely helpful and walked me thru all steps I. Highly recommend!!
Tim is really great
Janine ,love her character, excellent, kind and thoughtful ❤️
Tim was wonderful, love my storage
My experience with making a payment with Sarah & Janine has been great. They welcomed me at the door and provided quick and courteous responses. I was in and out in 5 minutes.
Sarah and Janiee
Janine and Sarah were so helpful and courteous when I visited the site. I’d definitely use Public Storage again!
Me.Sarah was so helpful…thanks
Sarah and Janine are awesome to work with! Great storage unit and great rates!
Sarah and Janine were great!
Sarah and Jenian
Janine and Sarah were very helpful. They walked me through the process of renting fully and left no question unanswered. They were very professional and courteous. Couldn’t have gone any smoother. Five stars for sure!!!
Janine were great and nice , loved her custom service
The lady who works there is very Nice, Polite n Caring-
tim was so helpful and great person
Tim and Lisa we’re great they went above and beyond for us!
Tim and lisa were great!!!
Excellent customer service fromTim. Very helpful
Thanks, Tim! Great customer service; answered all our questions thoroughly. You're the best! 🙂
Katie and Sarah were wonderful and made checking out and unit and signing up such an easy experience! Great experience!
The service was also and Tim was so very kind and awesome customer service.
Tim Was A Great Help With Everything .!!
Tim is great. Has a nice big store here.
Tim is great.
Tim is great!Was very helpful!
Great Service. Thank you Tim for your help
Sarah was so helpful. I needed to extend my gate access so I can move my belongings. Great communication
Tim The Manager is incredible!! He treats everyone the way he wants to be treated. The Facility is going to be Great with Tim there. Stop by snd Rent!!
Sarah was so nice
Tim’s great! He got the elevator fixed!
Tim is wonderful! He got more push carts for us!! Thanks Tim!
Tim is the best. takes care of his customers like no other
Janine very nice and helped me out a lot! Made me feel happy about coming to this storage location….excellent
Tim is awesome! He helped us out the other day and even saved us some money! Thanks again! 😊
Expensive
He was very helpful Tim is the man with the plan
Barbara was the best! So helpful and patient. She got us a great unit at a great price. 10 stars!
Barbara was very nice and professional. Great job.
Tim was so nice, sweet, helpful and patient with me! I appreciate him! Thanks Tim!!
Just want to say Tim is the best.
Tim is a nice man who helped my mom with everything.
The Attendant Lisa was very Friendly and welcoming..
I'm a native of Chicago, but I moved to Texas. I needed to get information for storage there. So, I spoke with the representative Lisa, and she was not only helpful, but she was professional, and funny. Thanks for the great customer service Lisa.
Lisa was awesome and helpful very knowledgeable she answered all my questions.
I visited this location to inquire about a storage unit. Lisa was extremely helpful and very friendly.
Polly and Lisa were wonderful at the location. Had some issue with public storage on a whole but the two of them really came through with a solution for me. If you visit this location be sure to ask for one of them and they will be sure to get you straight.
Only reason I'm giving more than 2 star is because of the lady I dealt with yesterday. I didn't catch her name, she's not normally at this location. She said she bounces around. Anyway our light bulb had burnt out while back and I forgot so I asked her whom replaces those. She said she isn't sure but she would check for a bulb for me. Few minutes later she had one for me. She was amazing and very friendly!! She's the ONLY staff member here I've dealt with this far who actually has some customer service skills. We've been here well over 3 years and haven't needed to deal with staff often but the few times I've had to it's because our building wasn't unlocked. It seems the same women was there the 3 times recently, since covid, that I've arrived on site, gotten to my unit and found the building locked. I then have to go back to front desk, ask for them to unlock it and wait. This is extremely inconvenient especially when you get attitude from them because they have to go unlock it. IMO why not unlock at the beginning of your shift and you won't have this issue! I also don't like you cannot access 247 but I can live without, the stupidest thing is if your on there after close, used to be 9pm, and you don't get the gate opened by 9pm your locked inside. Noone is on site and good luck trying to get someone to anseer the phone. This was pre-covid obviously, they close at like 5 now which again is another inconvenience. I lay for a storage unit I can only access when someone's on site now. We're looking to find a bigger unit anyway so we maybe mkv
Why would you have to enter a code leaving the facility that is uncalled for! Plus for what you pay you get almost nothing unit being cleaned out going somewhere else!
Katie was very pleasant! Very knowledgeable of the space and just packaging all around! She took time to show me the unit before I purchased. Great customer service!
Very clean place, very well maintained with Maintenance as far as snow and cleaning. Very affordable compared to other places and convenient and last but not least there customer care is very awesome and very polite with any problems that you might have (Polly) one of there employees there has never hesitated to assist in helping with any problems and just helped me with a new unit today and I am very happy!!
I have been with public storage many times over the years.. would not consider any other location. They are always helpful and very friendly staff. The new APP is wonderful also.
First time renter apolonia very informative and especially very patient with all my questions. She helped with my needs and I got the perfect size .
Recently moved to area.Went in to rent a space Apolonia was very helpful and asked me questions on what I was storing and recommended exactly what I needed.
Great experience, Apolonia was very helpful! Thank you, would definitely recommend!
I truly appreciate the great customer service I received from Sara , Sara took great care of me I have to give her 5 stars .
This location is The Best!!! Always helpful and professional, Even with a little snow, staff like Tia are still friendly.
Tia was fantastic. Very professional and friendly.
Polly and Heather are wonderful and very helpful!! Will be back.
Katie checked on us a few times during our move out and was super friendly and helpful!
From the moment I walked in, I received excellent service. Both Heather and Polly, were pleasant and professional. The experience was wonderful, public storage hired the right people. They are knowledgeable and delivered excellent customer service. Thanks Ladies Atria Peterson
Don't rent from them. They are a huge rip off! When you call asking about a policy, such as cutting off a lock because you lost your key, they will leave out very important information, such as that you must purchase a new lock FROM THEM at an inflated price before they will cut it off for you. They have locking mechanisms so flimsy that it's easy for some rando to mess with it without touching your actual lock! They even had the nerve to call me without even going over their own records about me trying to get me to change this review! Why would anyone do such an ignorant thing?! Of course, I hung up on them!
I needed some packing supplies to ship a few items. Heather helped me pick out what I needed for shipping my items. Thanks
Today I stopped at this location and was met by a friendly smile and attitude😳. After I expressed my need for a particular size storage container. Not only did the lady take the time to listen but was happy to show me the actual containers available. She explained the contract in detail and answered all my questions. This has been my first encounter of awesome customer service this month. Thank you Alsip Public Storage for your professionalism and kind spirit. I will recommend others and return myself if needed.
My brother passed away, and I wanted to move the storage unit from his name to mine. I worked with both Heather and Polly to change over the unit intomyname. Both of them were extremely helpful, and very knowledgeable. They made the experience easier for me. I hope that this corporation realizes how lucky they are to have such great employees. I am not a person who usually leaves a review, but I felt I had to let their company and bosses know what a great job they are both doing, and also mention they have great customer service skills.
Was at Public Storage #23219 Alsip, IL. Heather was my customer service representative. Very nice, very personable, very informative. She represented herself, Public Storage very well.
Great customer service from POLLY at public storage. Very professional and knowledgeable. Very pleased with my service.
Apolonia was very helpful, friendly and made my overall experience a very pleasant one. The facility was clean, organized and easy to get to. They also had the exact climate controlled unit, I was looking for, that the previous location I had looked at- didn't have. I highly recommend this location!
Definitely enough space
Apolonia 23219 goes above and beyond, she treated me like family, love the facility
would give them 0 stars if I could. over the year I rented here, they jacked my rates up THREE times, without notifying me once. when I called out the property manager on this shady practice, he kept lying to me for weeks that he would fix the rates but obviously that never happened. the security on this property is non-existent, the gates have never properly worked ONCE while I rented. for weeks at a time they would just leave the gates open at night for homeless crackheads to roam free on the property. I highly recommend taking your business somewhere other than here, you're quite literally throwing your money into a fire pit
Nina and Heather provided excellent customer service and detailed explanations regarding the storage units here!!
Excellent service from the Dream Team. Nina, Heather and Polly are Awesome!
Katie was very professional
Nina was amazing, really appreciate all her help and answering all our questions.
Great place to store your stuff
Very polite and professional. Heather and Nina helped me out a great deal today.
Rented a Space today & Nina and Heather assisted us with Awsome Customer Service!
Highly recommend. Great staff. Apolonia and Nina made my moving in experience less stressful.
Service was excellent. Nina was courteous and very helpful.
Great place for storage, really well maintained. Wonderful customer service, ask for Nina.
I am storing my home goods in between moves and heather and Nina were both so helpful in getting me setup! There was a discrepancy in the amount I was told I would have to pay from month to month but they both worked quickly and diligently to get me back to the price I was offered originally! Nina showed me my unit and walked with me to open the gate for the first time to make sure I had no trouble on moving day. Additionally, she gave me tips in storing my items for long periods of time and helped me pack my car with the boxes and goods I purchased that day! I will definitely be using public storage again! Thankyou heather and Nina!
The staff is attentive, helpful, informative, knowledgeable, you name it.
This is a great storage location. We got a really good deal compared to other storage locations. In addition, the people working there are very friendly and helpful, and they accommodated our needs. Specifically, Heather and Polly were a delight to work with. They helped this whole process, which can be pretty daunting, go a lot more smoothly and seamlessly.
Great location. Staff was more than helpful!
Wow. What a great, helpful and informative lady we had! Nina just went above and beyond. She was so nice and made sure we had the absolute best experience. Made me so happy to be a customer. She needs a raise for sure! ❤
Great experience. Thank you Nicole & Katie for all of your help!!!!
Went to 115th location in Alsip to look for some storage. Apolonia and Heather were very helpful and nice. They answered every question. Will be going back. Great staff
Nina has the best customer service ever! She explained thoroughly and and was knowledgeable!
Nina, Polly and Melissa are very nice helpful and professional great customer service
I went to see this place met young lady named Heather who was very friendly, knowledgeable, and engaging went back into office another young lady didn't get her name which also friendly and engaging I would recommend this location HIGHLY its bright it's clean and safe environment I give it five Stars for its Customer Service, Easy Access and Units are Nice Clean. Thanks Heather
Paul is a wonderful wonderful person and has a customer service professional he is an ideal person to go to and I don’t want Public Storage to know that they are so lucky and have an a person like Paul work for them I wish you had more Paul’s
I just wanted to say thank you to Katie M. for helping our family, she was very considerate and professional, I would highly recommend this place, very clean and safe.
Nina showed me several units that were available. I decided on an indoor unit, after initially wanting an outdoor unit. Nina provided me with the the necessary information I needed being a first-time customer. She was a pleasure to work with.
Sarah at the Alsip Location 4849 West 115th office was great. She was professional and helpful. I thought I wanted a 5x5 unit but when I saw it it was too small.Then the next storage unit Sarah assisted in finding me was the perfect 5x10 unit just for me. I love it. Sarah made my first storage experience a success...😀 Thanks Sarah. What a Great Job you did. Thanks for your Customer Service. It was greatly appreciated. Not only did I tell Sarah personally about my great experience. I wrote a fantastic review because Sarah deserves it👍
Katie was really nice and informative. Glad I chose this storage facility.
Great place! Chrystle was very kind and worked to find to find the best unit for the best price. Would definitely recommend this location!
Great location! Clean and nice. Employees and management really know how to treat their costumers. Very helpful and kind. Would definitely suggest this to friends and family and use it again myself.
Great place, even better service
Great place. The people here are amazing and genuinely care. I highly recommend you go here! It’s been the best experience! Thank you.
Highly recommend
Great customer service, clean, and affordable.
Owners really know how to treat you with respect and ensure easy storage
Great location, very polite. Would definitely recommend.
Efficient, professional, and friendly.
Chrystle is a stellar manager, she was extremely polite in her professionalism, assisting with my last minute storage. Paul at the front desk genuinely showed caring customer service. Exemplary location, commendable employees!
Chrystle has exceptional customer service! She really helped me with my storage needs. She's a very delightful person. The property is clean. This is the place to go if you need storage! Ask for Chrystle!
Chrystle was great and friendly covered everything I needed to know
This is a great location. I have used twice in the last 6 years. Clean & great customer service.
Good service
My experience at this location was remarkable. Chrystle and Polly were so helpful. They did everything to accommodate my needs and more. They did an excellent job making me feel comfortable and gave me the piece of mind knowing my belongings would be safe. I wouldn’t think of storing my things at any other location. Definitely recommend this location.
Very pleasant!!! Clean !!! Helpful !!!
First time getting a storage unit, Chrystle made it very easy. Very friendly and helpful. I’m glad I picked that location!
I moved into my unit in April of 2019, so my post is late. Once upon a time there was STACY POLLY thee best representative that I’ve EVER worked with in a long time, she showed complete professionalism, she assisted me thoroughly with my unit as well as ways to enhance the usage of my storage unit, if you are considering this storage facility, I can GUARANTEE YOU excellent service...hands down *THE BEST*
Hello what's the latest time we have access to come in and out of the gates
Awesome service
I have visited many storage facilities and I must say that this particular location was by far the cleanest and friendliest I have ever encountered. If you are planning on renting a unit, do it here and ask for Paul, you will not be disappointed.
Will they allow motorcycle storage wet or does it have to be dry? (Dry=no gas/oil)
Stacy was very helpful!
Very friendly and willing to help. I would recommend other people to come here.
Chrystle was very nice and helpful. Will continue to do business at this location
Make sure you move out before the last day of the month or you have to pay to get your stuff. They should prorate the payment and reimburse. Called the district manager and of course straight to voicemail. Will definitely be using a competitor next time.
Came into this location looking for some information on a unit and the Manager Chrystle there was very helpful and informative. Would recommend!
Shanel and Sarah were so pleasant and helpful. Any questions I had were clearly answered. I will surely recommend this location to anyone who is looking for a storage unit.
I cannot say enough good things! Stacy was VERY helpful and made a tough day for me very easy just by being helpful, accommodating and having a great personalityand sense of humor! Keep up the great work Stacy!
The girls at this location are awesome. Great customer service answered all my questions. Very friendly group of girls
No problems so far
Very friendly and help staff members.
Nicole is super nice. Corporate is extremely difficult. Watch every penny they over charged me and it took 7 weeks to get the money back.
Staff is Awesome!!! She remembered me from years ago. Caught a great sale! They text you your gate key, which I found very convenient.
I was a walk in returning customer, and Tiffany helped me. Very professional!
Shanel and Tiffany were awesome. Rental Process was very easy and Shanel explained everything great
Tiffany did a great job in presenting the rental of the storage space. Tiffany was also very professional.
Very helpful and fun was Crystal !Thanks
Combination has changed and entrance to office is blocked- who and how do I contact someone to reach my storage???
Good clean storage place, and Shanel was very helpful.
Jonelle is great very helpful and very friendly. Nice and clean place much much better than the uhaul across the street.
Great service
Very friendly staff and helpful, shanel is really good at explaining all details.
Filled out a reservation early in the morning. Got there at 9 :30 and was out in 10 Minutes. Express reservation is the way to go. The price was great. Was shown unit in a snap, by golf cart. Kudos to Janelle and Krstyal. Hope I spelled your names correctly.
I have had a unit with this company for well over a year. My rent started at $110 a month which was okay considering other starage companies it was in line with pricing. 6 months after I opened it i recieved a email they were raising prices to $135 a month. 10 months after that I just recieve a email that the rate is going up AGAIN to now $155!!!!! They advertise low prices so well and once you're settled in they raise the rate on you every so often. Shopping around prices for other companies and getting my stuff out of my unit. I will never use this company or reccomend it. Stay far away give your money to a more honest company.
I had a great experience at this location. Its very friendly and clean.... If I could give a 10 I would. Thanks Crystal for great Customer Service.
I experienced great customer service with Tiffany. She greeted me with a smile and was very helpful.
Very personal, helpful and always willing to help.Jonell is in my opinion the perfect employee.she is very knowledgable of her job and great people skills.
Needed them, but boy are they price now...
Elevator only worked once during the my rental stay. Employees didn't care about that.
Builded a ramp to get my motorcycle into the storage
The manager is crazy she smell funny and is on crack
My wife and I have a space here. Always nice people in the office willing to help any way that they can. Clean facility. Safe place.
Sat outside for 30 min while employee sat in car smoking a cigarette saying she was on break! Do NOT go there! Horrible service !
Everytime I come to this place the staff is very friendly and helpful. I always have a very pleasant experience.
It is kept clean at all times.
All workers were very polite and easy to work with and great service
thieves!! do not use this facility
I had a great experience at this public storage. The employee Tanya was a big help. I will be returning soon.
Very clean
Clean, friendly. No issues for ten weeks I was a customer at all.
Helped a friend move stuff in here.
There thiefs at this location.some stuff has come missing out of containers.they have no answers for you but to say we will make note of it.a joke at this place
Tia was very helpful in assisting me. Good service.
Had a nice experience. Jonelle and Tia were very friendly and nice. Will be back to store here in the spring. Thank you ladies
I can see people like the girls that work there but we had a very different experience. They were lazy to help us, not informative enough and because the lack of information we ended in confrontation. Definitely not a "above and beyond" place. We felt like in a corporate world with no way of solving any problem.
We've been renting sice October 2016, and the outdoor lights at night don't work, at all. I have told workes/managers and it's now December and they still don't work. They also raised rent $10 a month- and safety is a huge issues.
I had my things stored there and there was no problem. The only reason I took a star is because I don't like the restriction of the gate, I have to leave the storage before 9pm, and that for Thanksgiving they closed the front gate and nobody mentioned it anywhere and that was outr only free day and we wasted an hour to wait until some other costumer came. Luckily he told us that there is an other gate. I feel they should have informed us about the location of all the gates and they should have pointed out that only the back gate gonna be in use for the holidays.
Jonelle is wonderful.
Have to say that Allan was a wonderful person who went way beyond being helpful and very professional.Would recommend this place (Greenacres) as a great place to do business .
This is the worst company ever!!!!! Customer Service does not exist. The Manager Kurt never returns phone calls. Corporate does not resolve your issues. DO NOT USE THIS STORAGE COMPANY!!!! There're 700+ complaints not including the ones with BBB. Look at some of the newer storage providers, I found a great one with a cheaper rate and larger area.
Pues guardar cosas
Very good customer service, Nicole and Shaun is very respectable and knowledgeable. They were really helpful and got what I needed for the right price
A lot of hidden fees and once you get there, they try to up sell you on everything.
Very clean and professional business here. Jalexius was very helpful nice and answered all of my questions. LOVED IT !!!!
The team were really helpful. The storage was very clean
Madison was very helpful and thorough. She made the transition process very easy and delightful.
It just seems that the customer service reps at the office know how to do their jobs. Nicole helped me into a good unit and I have no complains. Awesome job
Excellent customer service, clean location, very helpful staff. I visited this location with a friend and was so impressed with the service she received from Terry and Nicole that I felt obligated to send this review . And I now know where to go for storage when I need it and where to recommend others in need.
Nicole and Sam were absolutely wonderful. Nicole is super knowledgeable and helpful. I recommend her to all my friends
Sam and Terrance where great and customer service was tremendous will definitely shop here again!
Great place to storage. Clean units and nice workers. One of the workers Melissa is nice and very helpful.
Awesome people, great location, and clean place to store. Great prices. I would recommend public storage to my friends.
I really enjoy the workers that are in the office. They are helpful and very nice. Great place to store your things for s little while. I will spend the word
Nice and clean. Great place to store. Lovely workers. Nice and caring
I came in earlier today (1/14) and the man and woman were very helpful. I was not looking to rent but was inquiring about prices and sizes of units. They informed me of different prices of the units and the young man also showed me the units because I was unsure of the size I would need. I will definitely come here to rent and suggest to all of my family that they come to this storage facility. Great job to the management!
My mom needed somewhere to put her stuff. I went to public storage and Nicole helped me with my needs. She was helpful and and had a lot of patience with me and my mom. Also nice clean units and great customer service
I love the way the worker told me about the promotion and that the units where clean. Shakquan helped me carry my boxes to my car and even thanked me for choosing public storage!!! Great place to rent
Great location from my house. Ladies in the office were nice and friendly. I would rent again
Beware of the snake lingering around in one of the units! Yes, I said snake as in a boa constrictor. I called to report it to corporate and a message was sent to Kurt the district manager to contact me. A snake traveling around the units must not be important! Please be careful while in and out of your units.
So nice
The ladies in the store were very polite. My rental agreement was fast and Diamond made sure I had everything I needed for my move. Nicole and Phamous were also very helpful as far as making sure I understood the rental agreement. I would highly recommend this location for storage needs.
Great location clean and friendly staff.. I would recommend to all friends and family..
I was at this location yesterday and although I didn't rent a unit, the ladies were exceptionally polite to me. They were very informative and had answers to all of my questions.
The Alsip location has excellent customer service and competitively priced units. Nicole and Diamond are great with customers and make the process quick and easy. I am glad to have found this location!
I was in your facility on July 20th and Andrea helped me with all my storage needs. I was having a really bad day, and she made the move in process really simple. I really appreciate the time she took to go over the information. I would recommend this location to anyone.. Great job Andrea....
Hello, i went to public storage this morning for rental information. Andrea,Nicole and Phamous were great!! These ladies are truely professional, they knew all the information i had no clue of. I really appreciate all the information they reviewed with me. I will definitely be renting with public storage and recommend this facility to anyone looking for a unit or moving materials... Thanks again ladies..👍👍
My 24 year old son and I came to this location for a small unit to get all of his stuff out of my house since he has moved out. My husband and I will retire to Florida in the next few months. The ladies were very helpful in steering me away from paying for an entire year and going with a month to month option hoping my son will clean out the unit before the year is up. The ladies are very personable but still professional, everything was taken care of efficiently and we felt very comfortable doing our transaction at this location. Thanks ladies, keep up the good work.
Nicole ,phamous and diamond were very informative and had very good customer service.They made a great suggestions with buying certain supplies for my unit.
I was in public storage this morning inquiring about rental spaces, and was greeted by Andrea and Nicole. These ladies went over all the information for spaces and then gave me plenty of info on their merchandise in store. I was very impressed with how knowledgeable these two young ladies were. They were very friendly and their customer service skill were excellent. I would recommend ANYONE in need of a storage apace to come over to Alsip and see these two young ladies!!!!!
Very knowledgeable staff ...Very punctual and professional....Andrea Nicole Rayven are all a pleasure to do business with...would recommend other customers to this location
As a first time user Nicky and Ang were great in explaining the leasing contract, available hours and a nice tour of the place. Great job 2 thumbs up or 5 stars which ever....
They had about 7 customers that I thought were going to get there heads ripped off and they walked out perfectly fine. Very nice staff, very friendly and helpful. Will definitely be visiting agian!
I went into the Alsip location to get some information about the units and was greeted by Andrea. She was very informative on merchandise and units. Nicole and Rayvon assisted me with price information. Their customer service was awesome!!! I will definitely recommend this location to ANYONE I know that is in need of a storage unit or packing supplies.. Keep up the GREAT work ladies, it was appreciated. ..
The ladies @ Public Storage are friendly, courteous and professional. Thumbs up to Nicole and Katrice
I had the best experience at this location Ebony & Nicole were awesome!!! Ebony took me to the location I was looking for which she didn't have to do, and she helped me with maneuvering thru the climate control maze LOL!!! Thank you Ebony that was exceptional service!!!! Sierra didn't work with me but she had great customer service with the other customers that came in!!!! Ladies thx and I'd recommend this location just because of Thea ladies
Ciara was very helpful with all my questions and renting my storage unit
Ciara and Nicole were awesome!!!! Thanks so much for all your help ladies!! 😊
We recently used Public Storage for almost a year while we were in-between houses. Our experience with public storage could not have been better. Katrice and Nicole were polite, efficient and extremely helpful. Our move-in occured a few days after our the start of our December bill, however we were able to pro-rate our storage and pay only a portion of our month. They are definitely not out to nickel and dime you. On one occasion we left and forgot to lock our unit. We received a call letting us know that our unit was not secure and to come back and lock up. I could not possibly ask anything more of my storage facility. Thank you!
Such a great location! Very Nice staff and storage. I recommend this location to everyone. Nicole was amazing and helped so much. Ask for her
Nichole and Katrice- beautiful ladies.
Went in to rent a unit Chareay was very helpful and very friendly this was my first time renting a storage and she made the process easier.
Stephanie was realy nice. Good customer service. I recommend the place
I came into public storage to ask about prices and promotions the property offers and was greeted by Katrice and Nicole they were very helpful. I will be moving in the future and look forward to renting at this location.
Very helpful, made leasing process very easy. Answered all my questions. Chay helped me from start to finish.
Charest was very nice and helpful so were all the other girls!!!
Went in today to get info about renting and jonelle explained everything and was patient with me..would recommend to others!
It was very professional Chareay
I recently walked into this company and had nothing but the best service. Nicole and Ciara helped me out so much with moving supplies. If your looking to move this is the best to go and ask for them..
The ladies Chareay Nicole and Jonelle were very helpful last week with great social skills I would recommend this facility to others anytime.
Great and easy. .. Thank you Jonelle and Nicole
I had recently went into Public Storage to get boxes. I was greeted and helped by Nicole. She had explain and demonstated merchandise to me that I have never even thought about in my moving process. I really appreciate her tips on packing it really helped. She is very informative and has wonderful customer service skills.
Today I Got A Storage And I Was Very Satisfied With My Setup. The Person That Helped Today, Her Name Was Chareay And She Was Very Helpful and Sweet.
Patrick is awesome
The Ladies Chareay and Jonelle were very pleasant and helpful. They answered all of my questions and were polite the whole time I was there.
It was very welcoming and extremely helpful. Chareay has good social skills. Thanks
It was fun because I road a golf cart it was awsome
Everyone was nice also because we all road a golf cart and Chareay answered all of our questions
The employees were very helpful and nice. I bought boxes and they even helped me to my car with them. I would recommend this public storage to everyone.
I had a lovely experience with chareay.
Chareay and Jonelle were very helpful and I would recommend this facility to a friend
Chareay was very nice and helpful and Jonelle was nice helpful as well
Service is awesome, especially the receptionist Nicole.
Katie was wonderful! Very helpful and personable. She appears to be a really hard worker. Great customer service!
Nicole was very helpful and knowledgeable
This is my 3rd time renting a unit at this particular location. I have never had a problem with renting a unit and the customer service has always been outstanding! Stephanie helped me this time around and she explained everything to me perfectly. She didn't try to sell me anything that I didn't need or push any unnecessary items on me.
Siempre vengo a esta location y todo el personal te tratan bien
I was here with my brother and Jonelle was VERY helpful and nice. I would recommend this location to everyone.
Everyone at this location is always so friendly and helpful! I love this location!! Keep up the great work!!!
Katie was very helpful. Also a very clean location,.
The crew of Gia Jonelle and Pete were great. They help me adjust my rental an existing unit and helped me get set up with a new one. This is a great location. I've been coming here since 2011
Jonelle was very helpful. The storage units are very nice.
Surprisingly great Jonelle was very courteous
I was in buying boxes and seeking information on my future need of a storage unit. Customer service from Janelle was so helpful. She was patient with all my questions and really helped me feel at ease about storing my mothers belongings. Thank you.
Great job getting me set up. Great person . Thanks
The customer service is great at your facility. Stephanie did a great job showing me the unit and making me feel comfortable about becoming a renter. Thank you for your service! :)
Great & helpful experience, well knowledgeable staff- Gia was very great
Great Job I loved the service that I got today. Katy was very nice and always smiled. She made sure she showed me the unit space and told me everything that Public Storage offered. So thanks a lot I'm glad I was assisted by her.
Unfortunately I do not remember the young mans name but he was patient and very helpful with me as I figured the size unit I needed. As an older person I appreciate this patience. With his help I found the perfect sized unit, Not too big, not too small. The facility is nice and clean and appears secure. My first visit I found that same young man doing a security walk around, which gives my comfort that my stuff is safe.
The moving process isnt fun but, Jonelle made it smoother with her fun and refreshing pesonality. She was very knowleagdable about the units asking all the right questions making it very easy for me. Me and my wife were very pleased with our experience. Shes a definate asset to the company we will recomend this facillity to our church group so they can also have a pleasant experience durring those tough moving times. Have a blessed day.
Gia is professional, courteous and outstanding. She is a true asset to the Public Storage organization. She exudes excellent customer service and possess the interpersonal skills to address and resolve customer issues.
I was in this Public Storage location last week and spoke with Katie. She was helpful and informative, making the process go quickly.
Everytime we go to this location, the employees are so very friendly & helpful, no matter who is working the desk. We have an inside unit and it is always so clean. The only problem we have is the front gate that has not been working lately. So inconvenient to have to pull in, then find out you have to go back out to the other entrance!
So hard to get a manager to help me, not very pleasant experiance. The place is old and run down, scary place. The units were dirty and hard to get to. I won't be going back to this place again!