Public Storage Self-Storage Units at 14625 NW 20th St, Pembroke Pines, FL

The absolute best facility. The staff is always friendly and offering to help. When I moved, I forgot to close my unit. She helped me through all the steps so that I wouldn't be charged an extra month. If I ever need a storage unit in the future, I will be coming here again.

The onsite manager Martha was very very kind and helpful. Would recommend this location to anybody

Awilda, thank you for your help in helping my get my storage unit. You were super inviting and showed me all of the areas I needed to know about for moving in. Thank you so much.

Excelente

Excellent

I have the best location the manager Awilda Santiago always makes me feel at home. Helps me navigate the app to pay my bills. She is very helpful love it

Me gusto mucho el lugar

Martha thanks so much for helping me with my moving process your guidance really help me in this difficult process I can not thank you enough for all your help saving me time and money

Public storage is very lucky to have Martha on board .I have been to this store many times but now is better than EVER thank you public storage for hiring employees with the professionalism and work ethics of Martha

Good pace, but not enough dollies.. otherwise very secure and good. The elevators are kind of slow and only one is working. Staff is very friendly.

Great service! Awilda helped us choose the perfect size for our needs. She was patient, informative and over all very pleasant.

Martha the Manager excellent customer service store super clean friendly always willing to serve customer with an smile and prompt solution to your move in issues highly recommend this location in every area you need help Thank you!! Martha for your service

Martha is extremely professional and helpful. She is always patient with me. Great Manager!

Martha muy amable y muy responsable y tiene el storage super limpio y seguro para poner tus cosas personales seguras y bien cuidadas esta tienda

Excellent place and fast service

Excellent place Martha Manager

Very professional and staff and very beautiful people, I recommend it 100%

I have use Public Storage many times before and I have always been pleased with their service. I just rented a unit online and was charged for a lock. It says if you have one to bring it to the property manager for approval. I went to the office on a Sunday at 10:30 am and no one was there. I called, but went to voicemail, so I left a voicemail. I call again on Monday afternoon and it went to voicemail, so then again I left a voicemail. I called several times Sunday and Monday during their work hours and every time it went to voicemail. I am thinking of cancelling my rental unit because so far I am not pleased with their customer service. Update - Changed the rating from one star to five. Thank you, Martha for apologizing and explaining what happened on Sunday & Monday, and also for refunding the lock charges. Your prompt attention to this matter is much appreciated. Great customer service and I would definitely recommend this location.

Martha was absolutely amazing. She went up and beyond with her customer service!! Hard to find employees like this these days

Excellent manager Martha kind friendly and very helpful highly recommend location clean storages and all areas

Excellent storage managed by Martha

Martha excellent Manager storage is spot clean every day fast services always find a solution for your storage situation always work with you to cl

Manager Martha will give you excellent service with your storage needs she is kind friendly and a beautiful person she will work with you with your storage needs always find solutions for your situation with a beautiful smile always happy with a positive attitude.

Excellent experience with Martha. She’s so friendly and knowledgeable.

Friendly service provided byMartha

I have been coming to this location for more than 3 years and I have always been taken care of by Martha and she is the best customer service that's customer service and her personality is wonderful she is always very helpful I hope everybody gets a chance to work with her come to this public storage and be treated wonderful by Martha

place is close and convenient. The storage spaces are clean and easly accessible via elevator. Awilda took very good care and was able to help me and provided good service. Would certainly recommend if you are in need of storage space.

I spoke to a few customer service representatives and made 2 reservations. When I got to the location, they were only able to see one of the reservations. When I called back customer service, they were also unable to find my second reservation. Awilda at this location was very friendly and understanding. She was able to find my bookings and finalize my reservations. The 5 stars is because of her awesome help.

Isi esta buscando por el mejor storage company aquí debe venir si esta buscando el mejor servicio al cliente venga a esta tienda y pregunte por Martha la Manager mejor tienda en limpieza amabilidad servicio tu necesidades de mudanza resueltas el mismo día 100% garantizado Gracias Martha por toda tu excelente servicio en persona y por teléfono

This storage complex is great! Competitive prices and excellent service. Awilda did an amazing job on helping me get started and situated with my unit. Super friendly and knowledgeable. Very clean and efficient facility as well. Will definitely recommend 🤩

I’m very happy with my self storage store because Martha is here and she always acknowledge me and all my move in needs she is a besutiful person inside and out God bless you Martha

Great Service and super fast everything clean and spot clean Martha Manager excellent and kind person help me with all my moving needs

My keys ended up at the bottom of the elevator shaft. Awilda was very helpful and kind to me trying to figure out how to get my keys back. I am very grateful.

Martha the Manager this lady always working hard for her money and always find a solution to all customer moving needs excellent personality and proffesionalist

Super fast and smooth movein Thank you mart

Thank you Martha u are amazing Great service

Martha excellent Manager storage is better them ever thank you Public Storage for this excellent employee.

Muy bien atendida...complacida..

Awilda helped me out on a stressful day. She explain everything to me and was able to get me the last unit I needed. She was so helpful!

Martha Manager excellent service provided. Highly recommended this location.

Martha the Manager 100% committed for outstanding customer service she always go above and beyond what customers expects .Thank you Public Storage for hiring employees like Martha. Store clean organized and super shine floors.

Great customer service service by Martha! Explained our contract very well and recommend her to anyone trying to get a unit here! Easy process moving in, my experience was amazing.

Awesome customer service from Awilda

I just want to thanks Martha the manager for being such a beautiful person and caring she treats all her customer like part of her family not as a number she is always willing to help tou solving your

Excellent personalized customer service provided by Martha Manager excellent communication skills thank you Martha

Awesome customer service by Awilda!! I never write reviews but felt this young lady deserved a great one, she was very friendly, informative and answered all of my questions without any hesitation. What a gem your business has with her. I wish every experience I had with other businesses were this pleasant!

Excellent personality and helpful. Thanks, Awilda, for your guidance.

Excelente manager and property

Super clean and organized and fast service

Martha was a very big help and caring with my rental process

Mi experiencia con mi storage es exelente propiedad muy limpia excelente customer service web online rental super facil y rapido. Gracias a Marths por su amabilidad.

Had a great experience renting our storage unit and the customer service provided by Martha. She was so friendly and helpful to us in a major move as we moved in from another storage unit at a competitor location. I would highly recommend this location for your storage needs.

La Sra Martha me atendió muy amablemente, yo recomendaría a mis familiares y amigos

Very happy with Manager Martha customer service excellent service property clean organized she is in top of everything that customers needs will recommend this location to any one.

No Martha excellent manager

Martha excellent manager property clean and organized

I had an excellent experience getting my storage unit set up. Absolute professionalism from Martha. She was patient, and even willing to work overtime to help me get set up past the office hours. She was open with everything- Willing to explain all pricing and steps necessary in getting my stuff all set up. For Pembroke Pines, I would suggest no other storage space than this one here. Excellent pricing, excellent service.

Martha is amazing at what she does. Helped and assisted me to the best unit for me. great place overall

Lady Martha excellent customer service friendly

Martha exelente trabajadora y el lugar está brillante y súper limpio

Bright and clean store Martha the best Manager

Martha just one word Oustanding employee

Martha the best manager in Pubic Storage thank you Martha for your hospitality and work ethics

Martha great customer service

Thank you Martha for your welcoming today and your kindness during my moving today your professionalism and work ethics are above and beyond.I appreciated.

Martha has been very professional when I visit. I have had no issues here. I love the security and that I have access after hours.

Trina was extremely helpful and knowledgeable about the units and location and pricing. She was really kind and gave us all the information needed to make the best decision for our needs. She was great!! The location was very clean and organized.

Incredible service! Professional location, with clean and climate controlled spaces. We can’t tell you how easy it was to get the storage space at a very reasonable price. Keep up the great work. Trina was the best!!!

Don’t use Public Storage AT ALL!!! I’ve been using them for only 4 months and they’ve been having system’s issues and every month instead changing the CC on file, they say it was decline and charge you a $75 late fee. This is happening with SEVERAL CUSTOMERS. Last month they gave me couple late fees back and told me the system was going to be fixed, but this month the same thing happened and they charged me for 2 late fees. You can leave as many messages you want to the manager but he won’t call you. They is no one that can help you but a chat system. This is a Scam, run from this company.

Great management from Martha very professional and knowledgeable manager Excellent employee

I went to rent a unit got to meet Martha she was very helpful answer all my questions . I didn’t rent the unit but her service was very good .

I have to say hands down this is one of the best location, we have visited, met Trina who greeted us , was very courteous an respectful , did not have any issues on taking us to see the unit size, her recomendation made our decission and move in easy. We planned to only stay for 2 months but we are now 4months in. Unit price is a little on the expensive side but we were more at ease of mind with the great customer care that we recieved the cleaniness of the Facility and the ease of access from I75 to go along with this app that reminds me of our garage opener. Try it out for self tell Mrs Trina the guy that had to use the restroom 10 times sent you. 😉

We were renting 293 the place was always clean. I also want to add that your employee Trina is a very professional customer service she has always treated us with respect and we would recommend your location because of employees like her.

Trina was super helpful and attentive to all my questions and concerns, Great customer service all around. The location is also super clean and well-maintained.

I was having one of the worst days of my life, but with the help of Trina (On-site Manager) I was able to setup my storage unit online. I had to call Trina a few times to figure out the form...each time she made me laugh and feel a little better, even though this day was pulling me down. Thank you Trina, you gave me back a little hope and a lot of help. 6/13/21 Just a quick update, the day I went with movers Trina was off...but Martha was there and helped me out tremendously! And then again today, Sunday, Trina helped me with a serious problem...I don't share this a lot, but I'm disabled, with serious damage to spin and knees....making it torture to get around a lot. So with Trina's help I was able to rest today while she helped me with something that was my problem to deal with.... I highly recommend this site, but moreover these two ladies! If I had them backing me up on the road I'd be safe always!

Trina was awesome! She helped me secure an additional unit to accommodate all my stuff!!!

Trina was so helpful and kind. She’s provides great customer service!

Trina was the best..helped me get the right size unit!!

Pros- very friendly staff, great location, air conditioning Cons- dollies are falling apart , not enough available, price is constantly increasing.

I was satisfied with Trina’s services👌🏾. Very professional and a clean establishment.

We looked at (3) different Public Storages and this one by far was not only the cleanest but Trina was a COMPLETE pleasure. Knowledgeable, kind, and explained everything perfectly. You won’t go wrong here.

This property is immaculately well kept, and the staff (Trina) was professional, knowledgeable, personable and patient. She has been most helpful in circumnavigating a difficult period, by contributing the comfort of knowing that our possessions will be well kept. I highly recommend this facility, its location is optimal, right of I-75 North and Sheridan East. Easy access to your units. Clean. Safe. And in a low traffic area. I'm well pleased with my decision to use THIS public storage facility.

Very Clean and Organize , Thanks Mrs Trina

Great atmosphere, met with trina in whom was working checking on our units, while we were organizing moms storage. very professional Military courtesy didn't know should i thank her or salute. but I definitely recommend the I75 and sheridan location. The peace of mind is worth it.

Mrs. Trina was superb and very professional she guided me through the process smooth and quickly and explain everything very good need more people like her all over. Location number 25976

Trina was extremely helpful and very informative. She did a phenomenal job with assisting me with selecting the best unit space to hold all of my furniture. Come and see Trina the best at The Public Storage of I75 and Sheridan.

I can’t say enough with the customer service I received from Trina. Thank you

Excellent service received from Manager Martha her courtesy and respect and caring in this hardship that im going thru in my life is really appreciated.Thank you so much.

Just the thought of moving and choosing the the right place to store your things is stressful. Cleeff was so helpful and made sure I got the perfect sized unit with no problem. At the end it wasn't nearly as bad a headache as I thought it'd be. Not to mention the units are climate controlled always kept clean.

Romelyne was very wonderful employee, she helped me a lot , and the environment was very friendly. Whoever is in charge of her, needs to get her the reward that she deserve. She helped me so much, with the customer service. I was very surprised and I wanted to show my gratitude with my 5 star review.

I love that this location is always well kept and clean. Along with lovely service from their staff, Cleeff. It really put my mind at ease knowing my belongings are in good hands. Best storage facility yet !

The place is always nice and clean whenever I come by.

If ever you come to this location make sure you get with good Sir Cleeff. He is friendly, attentive to your needs and will insure you always have a smooth visit.

I visit this place and Martha gave me an excellent customer service getting all the help I needed to rent my storage unit and made my moved super easy and fast.

I will definitely recommend this location. I receive great customer service from Mr. Cleeff every visit, he is always very helpful, kind and informative.

No help at all , bathroom lock , no garbage cans

Martha have a really good customer service

Convinent good location, clean and safe.

This Storage facility was awful. I had made a reservation ahead of time for a particular unit on the ground floor. I waited 40 minutes for martha to finish with a couple but it seemed more of a social situation. When I went in to complete my transaction I was told that the unit I had reserved was no longer available. What a waste of time. Horrendous customer service. Definitely do not recommend this. Especially since I would be be renting a $350 for 6 months. Waste.

Great customer service. Convenient, climate controlled units at affordable prices.

Love it! Its clean and efficiently managed to my expectations.

Good location and helpful staff.

Martha was a pleasure to work with and helped us to secure the perfect unit in a great location at the right cost! We highly recommend that you stop by and speak with Martha for all of your storage needs!!

Lugar seguro y bien limpio

Great customer service from Cleeff !! He was very professional, very patient and helped me find the best storage unit for me !!

Rented with my brother here, the space worked out great for the both of us, nice clean facilities and good service all around, no complaints.

Had a good experience so far, the unit is clean, temperature controlled, and the customer service has been great. I would suggest book online for best prices but I'm sure if you ask on site you may get what you looking for.

Great service

I’ve been to that location; Sara the young lady at the front desk was very courteous; I’ve recently interacted with Kevin at the front desk, he was very polite & professional. Great staff/ Customer Service!

Sara is the best! She is so helpful!

I’ve been into this property and i was helped by Kevin, super attentive person, showed me around the property and explained to me all about the process in the rental. Very clear in everything, thank you Kevin for you service. 😊

Sara is really helpful and polite. She always willing to help with my storage needs. Clean property.

Sara is a very nice person and she know knowledge of the storage and I understand what she explained to me

Staff is extremely professional, gave me all information I needed and more. Facility is organized and clean. Moving is stressful, but Sara made process very easy. I'm so glad I decided to use them!

I was at the facility today Kevin was helpful and professional property was super clean I would definitely recommend this store .

I love this place. Sara's customer service is the best! She is always willing to go above and beyond to help. I have had nothing but great experiences here. If you are looking for a storage facility with great customer service, as well as a clean facility, then this is the place to go to.

Very nice place, they're always friendly and the place looks clean and safe. Thanks for everything

Sarah is an excellent manager and a great help!

Sara is the best property manager I’ve ever worked with outstanding customer service. Helps with absolutely everything you need highly highly recommend it

Sara is very nice and very helpful. Guide me through the process nicely.

Been renting at public storage on and off for over 5 years now, I've always had good customer service here and the facilities are in good condition and clean. thank you

Sara was very professional, she made everything easy for me to understand.... excellent service.

Sara is great. Very attentive. Great location

Great location

Sara very nice an great person she goes out of her way to help you. Great personality

Great place

Great service

Excellent service at the location. Kevin was super helpful.

The Site manager (Sara) was extremely helpful and patient in describing all the options and helping me to find the best unit for my needs. The site is clean and well maintained. Access is secure and well lit. So far I am impressed with the quality value and most of all the customer service.

The manager (Sarah)is attentive, efficient very good at what she does. Very clean environment (always) best public storage branch I’ve been to.

Great location. Great staff

Great customer service! Kevin was knowledgeable and answered all of our questions! Storage rooms were spotless. Highly recommend.

This location has been such a welcoming and inviting place to come for your storage needs. It’s vary peaceful, secure and with staff like Sara it really puts your mind at peace. Sara has always been so helpful and caring she is truly a blessing. Thanks public storage and thanks Sara.

Awesome service, very friendly!

Excellent service! Wonderful girls aye front desk. :)

Excellent service and professionalism from Martha and Sarah clean units staff is super friendly and help full I highly recommend this location store at Pembroke pines

Great Service by Sara ando Martha. Great location

Sarah and Marta are wonderful!

Awesome!!!!

Professional and courteous service by Sara. Will recommend this location. Happy with the service.

excelente atencion

Very professional and prompt service, units very clean and very nice staff, Sara and Martha, definitely recommend!

Excellent customer service clean place organized good location and very friendly and professional staff Martha y Sara.Thank you ladies for all you do for your customer.i will recommend this public store 100% times everybody in Pembroke pines

Excellent service and professionalism and ethical values in their work from Martha and Sara. Great team work ladies !!!!!!!

Great Costumer service from Sara, she explained everything in detail and was a tremendous help. The location is very nice.

Wonderful experience at this public storage office. Two lovely ladies at the desk explained the process and fees of obtaining a storage for the time needed. Would definitely recommend this location.

Great location and wonderful customer service experience from Sara and Martha. Helpful and professional

Stefanny por favor necesito hablar urgente con algun representante de public store ha sido imposible comunicarme con uds

Stephanie was the greatest!! She has been fantastic in helping me with my whole moving process. I’m so grateful for all her assistance when it was very stressful looking where to put my stuff.

Very clean storage facility and sweet workers.

Great customer service by Sara. She was very helpful and knowledgeable. The units looked clean. Thank you public storage.

I have been using public storage for years now and wow I have experienced amazing service. Great customer service reliable and caring from Sara. Sara helped reassure I have 100 percent safety of the location and as well in them. I will continue to use this location as my go to. My things never got ruined or stolen or acquired any weird smell in the year being there. Thank you !!!!

I just opened a storage not to long ago and want to say excellent customer service was provide by Sarah . She was very clear on everything and answered all my questioned I had. Definitely happy with the service.

Great place. Nice prices. And amazing customer service from Sara!

Very fast Inexpensive Very convenient Public storage is very easy to work with And this location was welcoming because Sara was very well spoken in explaining my options and showing me the property :)

These people are not very accommodating at all. And not only that they don't give you no boxes and it's very expensive

Rented storage at this location (14625 NW 20 St, Pembroke Pines) Stephanie & Sara were awesome; their attention to detail and customer service was great! Smooth renting process, good phone demeanor; both ladies were accessible and always very helpful- and nice. Highly recommend this location. Not all locations are the same.

Gracias a Stephanie por su servicio

Stephanie es una gran persona muy servicial es muy profesional me encanta toda su colaboracion

Stephanie was very professional, and when I had questions she was able to answer them.

Come to pay here from another location. Love coming here!!! Stephanie is always has a smile to greet me.

Stephanie is awsome. Went to great length in helping me secure my storage space and always on ground to kerp the facility clean.

The rrepresantive was very nice cooperative nice understanding sweet very courteous professional and full of laughter and patience Very nice person Stephanie Sweet and bright for ur company

Great location and I had a wonderful costumer service experience with Sara and Stephanie. They were very helpful and friendly.

Stephanie and Sarah were exceptional! They helped my mom secure a storage facility at a great discount. We will continue to utilize this storage facility and recommend that you do as well!

Customer service was outstanding and the units were prestine . i definitely recommend using public storage.

Very clean storage facility. Great customer service. This was my first time storing and Anthony took the time to explain everything to me. He showed me a couple different spaces and how to keep my things safe. Moving is stressful and he made it very easy and painless. Very happy I came here. Can't beat the price or service!!

Stephanie is a breath of fresh air. It is so stressful when moving, but her customer service is amazingly pleasant. She made my day and I enjoy her professionalism.

Very clean, great staff

Stephanie was excellent!!

Stephanie is excellent. So helpful and professional. She is a great asset to Public Storage. I've been very happy with the service that yiu provide. Thank you.

Stephanie was very professional and helpful. Great job!

Great place... Friendly Employees

Stephanie was an excellent help, extremely polite and professional!

Exelente servicio.stephanie

Anthony and STEPHANIE has great customer service I’ve been dealing for years

I have been working with public storage specifically Claudio and Anthony for years now and wow I have experienced amazing service. Great customer service reliable honest caring and they always answered all my questions and calls. I felt confident in the safety of the location and in them. Location is clean and extremely safe no weird smells or areas breaking down like other storage companies I went to see. I will continue to use this location as my go to. Also prices were way better than other neighboring companies. My things never got ruined or stolen or acquired any weird smell in the year being there. Thank you !!!!

Anthony was very professional, pleasant and helpful. He efficiently guided me through the process of renting a unit for the first time. Nice, clean location.

Great customer service very friendly. Ask for stephanie

Thank you Stephanie & Anthony for your 5 star customer service and for a very positive experience!

Stephanie is always friendly and outstanding and Amanda for call me about my unit that the lock was not proper placed. Thank you

Anthony was awesome!! The best!!

The public storage here is great. I been coming here for years. Stephanie that works there is wonderful and extremely helpful. If staff like that were everywhere the world would be a better place! Thanks public storage and thanks Stephanie!

Excellent customer service! When I was traveling and had terrible Wi-Fi, Stephanie went out of her way to inform me of trouble with my payments going through (my bank thought it was a fraudulent charge!) AND followed up with to let me know when the situation was fixed. Anthony also has been available to answer questions about move-in, move-out details making my apartment search even easier. My daughter works for their competitors -- and I STILL found the best price here!

This is such a nice location! Super clean! Anthony was great with helping me get all set up with what I needed.

Stephanie is been the best super proffecional

I have rented multiple units from this location for over two years and I’m very happy with this facility. It is always kept very clean. I have interacted many times with Stephanie, the staff member on duty most of the time, and she is always so helpful. I highly recommend using this storage facility.

Stephanie was wonderful!!

I recieved great customer service from stephanie. Looking forward to further buisness.

Stepheny , Muchas Gracias por tan Excelente Servicio!!!! Los Felicito

Stephanie was very helpful in our move.

Stephanie provided me with exceptional customer service. Smooth and quick...

Excellent service from Stephanie

Stephanie & Anthony are so kind and helpful. They lend an ear and politely converse with you rather than rush you thru this process. However, I have seen them take on the "business only" type of people with grace, poise and professionality. The facility itself is clean and we'll lit with no potholes of any kind to worry your drive in. No matter what the weather is outside, indoors is always comfortable. I highly recommend this facility.

Great services and support from stephanie. Excellent Job.

I would like to convey my thanks and appreciation to Stephanie for her assistance during my initial move into the public storage. She was also a big help on a couple of occasions in locating a flat cart for use to and from my storage area

I was serviced by Anthony today and he was phenomenal! I had all my questions answered and he was courteous. I was put at ease with all my concerns. I had a great experience overall.

Excellent service! Stephanie at the front desk is very personable and helpful! She went out of her way to help the check in process go smoothly and explained everything in detail. I would highly recommend this location.

Excellent customer service clean place

Stephanie has the best customer service ever.

Stephanie has great customer services and is very knowledgable about the services!

Great place to rent, Stephanie was a great help.

Stephanie was great she took her time and explained the different rates with me and gave me the opportunity to decide what works best for me. Thank you Stephanie.

The customer service is excellent. Ms. Stephanie is amazing and explains to you about the storage. The property is clean and plenty of trolley to move all the boxes.

Great customer service. Stephanie worked with me on getting the right unit for my needs. The facility is clean and the climate was well controlled. Very competitive prices and great location.

Great customer service see Anthony or Stephanie. They were both very helpful and efficient in assisting me with my storage unit. Great prices! Extremely happy!

Exceptional customer service from Stephenie. I Highly reccomend this place. Great job!

A+ service.!!!! Highly professional staff!

Anthony and Stephanie are awesome! Helped me transfer my storage with ease:)

Anthony was very helpful and informative. Would definitely recommend this location to anyone looking for storage.

Stephanie is always very helpful everytime I come to the store. She's very nice person and very knowledgeable on job.

Awesome service !!! Very friendly .... Anthony was awesome :)

Amazing!!! Stephanie is amazing she always goes above and beyond! Thank you so much!

Walk-in and assist by Property Manger Stephanie she gave me good customer service. Will u come again.

Anthony and Stephanie were the best cusromer service attendees i have ever dealt with. I love this place. Clean and great attitude... You will get the best attention.

Anthony is awesome ... I love that they had multiples Dolly’s to assist with moving multiple heavy items ... love the location and facility !!!

Excellent service!! Very professional and helpful!

Stephanie was great!

Stephanie was such a Big help thank you so much! Will always use!

Stephanie and Anthony are two of the most efficient representives here. They are always attentive to the needs of the their customers. I always fell welcomed and appreciated when I come in.

Total easy transaction was awesome . Spoke to Anthony took care of everything .

Antonio es un empleado muy eficiente, muy inteligente, resuelve cualquier problema. Gracias por su buen servicio. Atte: Dominga Guzman

Anthony was very helpful on helping pick the right storage I needed. Very nice people.

Anthony was awesome. He guided me through everything.

Anthony was great he made this stressful experience better by being jovial and lightening the mood. He was professional and made the transition easy.

Anthony was very professional, curious, knowledgeable and very pleasant, good costumer service. Would recommend this facility.

Excellent service provided by Stephanie and Anthony! Thanks A lot

Anthony provides great customer service! This is the place to go for storage needs.

What a great service these guys provide all the time!!!

Stephanie is an asset to this company. What a true professional! Her customer service skills are excellent, and you know that you are in good hands with this very helpful and knowledgable young woman. We were happy and grateful for all of her valuable assistance. Please management, take good care of this employee, she's absolutelty amazing!!! Kevin and Armida Jirik

Stephanie is very special to me always answers the phone to help me with my questions. I always seek her out when I go to the store.

Marcus was excellent at helping us moving in

Stephanie has been so helpful, I'm so glad there was somebody there on a sunday where i was able to get a emergency storage spot last minute! Thanks so much for the service!

Great service , and very attentive and helpful, Marissa Ramos helped me with a rental unit.

Stephanie has always been very helpful when I have any question. She truly cares about all her customers.

Well to start off the pricing seems to depend on who you are. We are paying 390.00/mo. The website calls out 316.00 and my "neighbor" at the storage pays 290.00. Why, I don't know. I asked the guy at the counter and even showed him the print out from the web and a copy of my bill. He knew nothing. The is a business running out of the facility complete with UPS trucks coming and going, using all the hand trucks and just making it impossible to get in and out during the week. The facility used to have a place to sit and vending machines to grab a soda after busting your butt moving but no more. We are out of there and we have been there since before it was a public storage.

Excellent service at this public storage office. See Stephanie, great customer service!

Stephany was very nice , excelent service.

Stephanie has been very helpful in all of our concerns. She is truly and asset to your company and a great employee you are lucky to have her

Stephanie is very helpful.

Stephanie is always helpful and has answers to all my questions and concerns ..she also keeps the place very need and clean.

Stephanie was upfront and honest about charges and no pressure

Stephenie in the office is first rate! Friendly efficient and very helpful. We stored our stuff here for over 13 months, and had no problems.

Best service,I LO VE IT

Came in to buy boxes and steph was really helpful in helping me pick the right size boxes and the amount I need to start my move in I definitely be back if I need more supplies

Stephanie is a true professional. Great location and I feel they keep a good eye on the place. I would recommend to rent despite the high price

What a great and helpful staff. I found everything I needed.

Very polite great service will come back again!

Had a great experience getting the storage unit that I needed. The customer service was excellent and I was very satisfied with size of the unit. Anthony was very helpful, attentive, and friendly. Definitely made the right decision in choosing this Sheridan Public Storage! 👍👍

Robert helped me find all the moving supplies i needed and more. Great service!!!

Location is very accessible. Robert was very helpful and friendly. Great customer service

Very good service from everybody there, specially from mr.carlos, he helped me with everything I needed

This property Is always clean. The manager Carlos Is very polite.I Will recomend public storage to my friends

Carlos, el manager, siempre ha tenido una actitud muy diligente. En mi caso como cliente del storage siempre ha considerado una respuesta satisfactoria a todas mis inquietudes.

Carlos wad very helpful.the facility was very clean.I will recomendamos this location to anyone looking for storage in this city.it was a great experience.

Rented before and I came back again.the manager Carlos is very profesional. The property is well located

Good locación and clean property. Great service by Carlos

Excelente service, the prices are the cheapest around and the keep everything clean and neat

Great service by Carlos he really know about customer service an the property was very clean

Quick friendly reliable service will use again

Good location. Excelent service from manager Carlos.the property was very clean and the unit just right. I strongly recomend this place.

Rented a unit on the ground floor and I was very impresed with the quality of the service from the manager Carlos. I will recomend This company Again.

My husband and I moved our entire home from Georgia to Florida in two trips. Carlos, the manager at the Pembroke Pines location, was absolutely wonderful helping us during this very hectic time. He was very courteous and extremely helpful. The location is very convenient and has great hours for accessing our Units. I would definitely recommend this location to any of our friends. Monica

My experience at this Public Storage was great, Anthony the manager was excellent !!! The facility was clean and well kept. Great location for me.

coming from New York, this place was very relaxing because of the location and also because is very clean. Carlos really knows about merchandise.he also recomend what size I need if I do a trannsfer to a small unit.

Facility is very clean. Anthony was very helpful and knowledgeable taking care of all our needs.

Excent service by Carlos He help us find the right space at great price. Property is very clean and nice.

i have had a very good experience using this location. i needed an additional unit but carlos had recommened to ugrade to bigger unit which is a better price than having two units. also i was in a pinch with my pod due to an association but carlos allowed us to have our pod delivered here so we can unload it right at the storage unit. thank you so much.

I have been a customer for several years since the beginning when it was a Store-All. Once Public Storage bought them out...the service and quality of the experience as well as the cleanliness of the store did a complete 180 and became a dirty, hot, impersonal experience. First thing they did when the took over was raise my rate. Then they raised it again...and yet again. In a span of 2 years, my rate has gone up $50. I started in the $160's and they raised it to $212. When I called customer service to express my dissatisfaction of the 3rd rate increase, I was told "I am below market value". When they are advertising in the $180's, $212 was below market value. At this point I told my self it was just not worth the convenience anymore. So I moved out today....swept the storage unit. Walked up to the inside office door and knocked....the office Manager looked at me and pointed to the sign and told me "9:30" which he means 9:30am. It was 9:27am. I stood in front of the glass door and stared at the clock they had inside. He paid me no attention. At 9:30 he unlocked the front door who had nobody waiting then came and unlocked the door I was standing at. He asked me no questions, other than did I take my lock. I swept the unit to return it in the shape it was in when I first moved in...he did not even bother inspecting it. I was shocked for the lack of concern and the lack of care for me....in a soft cast...standing in the door waiting 3 minutes for him to open the door. I knew at that point I made the right decision. The back gate is always left open. There are no garbage cans to throw small trash away. Poor Service, not worth the price....stay away...trust me...stay away. Find another location of you want to be treated like a human being. They will be nice to you until you move in....after that...you are just an account paying the bill.....until you become "below market value". Whoever runs this business has not figured out that if people are happy with what they pay and receive decent customer service....they will continue to pay. Stay away...trust me. I have been in the Service industry for 26 years....they do not provide good customer service or seem to have any concern for loyalty. Stor All was such a better experience....shame they were bought by Public Storage. Stay away...Stay away. Carolyn Y who left the review in June either works for them or does not know what clean is. Floors are scuffed, walls are damaged, scuff marks on wall....not kept up at all

The manager (Anthony) was really profesional and helpful in pointing out moving tips and supplies to protect my items being stored. He was very informative and helpful in selecting storage size needed. All great on the customer service side with location being convenient and very clean as well.

Great place for your storing needs! Conveniently located next to I-75 and Sheridan with easy access to major roads. Managements is very accommodating and helpful. I got a great deal on my unit.

Just left public stirage at Sheridan street Pembroke Pines, customer service Mr Carlis was excellent with the srevuce he provided me, was very helpful advising me the correct items to purchase for my miving . Thank you Carlos

Carlos has been very helpful in finding storage unit for my niece. storage is very clean with easy access.Ill be glad to recomend him and public storage to others.

Solamente fui a comprar unas cajas que necesitaba y me sorprendí con el servicio de Carlos.muy profesional y termine comprando papel para envolver mis cristales.

Carlos was awesome! My movers took forever and Caros allowes me to use the phone, charge my phone, sot down and qait while always trying to keep me calm. The world needs more people like Carlos! Felt like [email protected] The Public Storage today!

Carlos fue una super persona tiene un cervicio excelente para mi es lo mejor

Good experience at this location. Service. Was great. Carlos was very helpful. Property was very clean

Carlos was extremely helpful from start to finish. this was my first time renting a storage unit and it was simple and easy. I highly recommend Publix Storage and Carlos. Very nice people.

awsome property

Zi was very helpful & knowledgeable.

Great location...great personnel.

Good atencion ,goodservice,exelent atencion from carlos,exelent ,i like

Super good customer service excellent location I'm glad to be here

Great service from Carlos the property manager. He really knows everything about this business. property was very clean . Im going to recomend this property if somebody need a storage.

Muy buen servicio. Me atendio Carlos Melo, con cortesia y profesionalismo. Me hizo sentir como en familia. Se tomo todo el tiempo necesario en explicarme sus tarifas y servicios. Si necesitan un sitio donde almacenar su menaje de casa, definitivamente este Public Storage seria su mejor eleccion.

Great service, Eddie is the best, Great service and i am a repeat customer......

I just relocated from North Carolina after serving 20 years in the Marine Corps, I honestly did not expect the exceptional hospitality and professionalism I received from Carlos and especially Melanie. they are very knowledgeable and walk me through step by step looking for the perfect storage for all of my belongings. I will recommend them and this site to anyone looking for a storage unit.

The property was very clean and the customer service was great! The staff is very friendly and answered all my questions.

I went to the property to ask about prices and storage sizes and Melanie helped me and answered all of my questions and was very helpful. I definitely know where I'm going to store my items once I'm ready to move.

Quick and great customer service. Very clean facility.

la propiedad estaba limpia y una ex el ente atención por parte del señor Carlos Me lo además de una buena ubicación para accesar

Was surprised to see that the lot was clean and well maintained. Also the customer service was good. Answered all my questions and even assisted with choosing the proper space for my belongings.

I was in there yesterday as a first time customer and Shannon was very helpful. She answered all the questions and concerns I had. I will be back.

Shannon was very helpful. I am thankful for her answering all of my questions and concerns.

I rented a space two weeks ago at the PS facility Pembroke Pines. It was a positive experience overall. The person on duty ensured I was fully informed of the available spaces and associated storage space with each. This helpful, friendly and energetic employee made me feel at ease and informed. Good work.

I came into the Public Storage there was Shannon she greeted me right away . Was very friendly and most helpful and answered all my questions . I'm waiting on my husband to come back into town and we will be renting from Shannon . I can't tell you how friendly and nice she was .

I stopped by the Public Storage near my house. I was pleasantly surprised when I was greeted by a friendly and smiling Shannon. She was friendly and professional and really was knowledgeable about her business... I was also surprised how clean and neat the place was. My past experiences with storage places was that they were dirty and dumpy. I have recommended Shannon to my family and friends and will continue to do so. Thanks JT

The property was very clean and the customer service was great. Shannon Schilling was very nice and helpful and I would definitely recommend this property to anyone.

Shannon Schilling was very friendly and helpful. She was a pleasure. I would definitely recommend this property to someone.

Excellent customer service Shannon was so helpful and so very nice . I would definitely recommend this property .

I came to the storage facility this past week . Shannon was very helpful . And she was very friendly . The property was very clean . I definitely had a good experience at this location .

I was at your facility earlier this week looking to see the various units at your facility, I was helped by Shannon and I was impressed by various things. First, your facility is clean and I was greeted with a smile. Shannon was friendly, very helpful and remained professional. She answered all my questions and showed great interest in addressing these questions. I would recommend your facility to others.

After viewing this facility on Monday with employee Shannon, I was quite impress how clean and comfortable the facility is been kept. Shannon was very friendly and helpful and answered the questions I asked with great interest. She actually knows her job and handled it very professionally.

I like this place they were very helpful, Carlos was fast and efficient and we were in an out and help us save some money. The location is in a great and safe and secure, I had a unit there before and it was fine not a problem.. I highly recommended.

I happened to be there yesterday at the same time that it was pretty busy. There was a customer that was being pretty rude but Shannon still treated me with respect and with a smile. I still got the attention that every customer deserves even though she was so busy.

Amazing service! Great people! Thank you very much!

Good service. This room of ours is fine.

Professional and clean environment. Shannon was very friendly and helpful. I was greeted with a smile and I loved it! Nice to do business somewhere where the people are so friendly.

I highly recommend this public storage their facility is very clean and the customer service was great. Shannon was fantastic, she was professional and very helpful.

My experience at Public Storage was wonderful. The staff was very friendly and helpful, especially Shannon Schilling. I'm sure I'll be visiting this location again in the future.

Carlos was great at setting me up thanks a lot.

Excellent customer service and in particular, Shannon. Always very helpful and goes above and beyond.

Great. Service by Carlos. Very helpful. The place always very clean. And everyone is friendly.

Love the customer service was provide to me from Claudio and Anthony they are 100% the best..love it..thank you so much for all my questions and help ya provide to me... I will recommend ya to all my friends and family..

very good, great people

Service excelent. The person in the from desk Mr Melo Carlos, was very helpfull at all the time. MR MELO always willing to provied the proper information about all the services with Public Storage.

Denise was very nice, helpful, and knowledgeable. Clean facilities as well.

Very good