Public Storage Self-Storage Units at 11620 Sherman Way, North Hollywood, CA

Terrible place for doing business. Wish I could give no stars. The manager Logan agreed I would be out by June and did something in his computer. When July came around, they charged July again. They don’t care about their customers and just want their money. NO HOSPITALITY.

Karla helped me initially and she was great. I forget the names of the other guys the day after when I moved in my stuff. But they were also very helpful. One thing I will say, although the service is great, is that the door to access the units is smaller than the elevator door, which is a little bit… frustrating. Just some constructive feedback.

Thank you again for the help super fast and easy karla and logan!

Logan keeps helping me out!! Amazing! Karla is awesome too

Karla and Logan were great thank you so much again

Thank you Karla and Logan

Karla and logan was great thank you again

Karla and Logan were super helpful

Thank you logan and karla

Karla and Logan were really helpful with my rental. Explained everything and were very patient with me!! Amazing job!!

Logan and Karla were very helpful to me the other day when it came to helping with prices

Thank u Karla for all the help

Logan is amazing

Thank you two both property manager for the amazing service.

Karla was awsome

Thank you Karla for the great help!

Logan and Karla are amazing-

Logan did an amazing job keeping my rent at it's original price

Karla was helping and great thank u again

Logan was super helpful when it come to explaining the process of rental!

Karla gracias

Thank you Karla for the great service

Walked in to make a payment and Jose was very friendly

Muy bien servicio gracias jose

Great service and great attitude. 👍

Buen servicio gracias jose

Thank you Jose for your professionalism and help!

Muy bien servico José es muy amable

Staff are great. Location not so great. It’s difficult to get in and out due to high traffic. Also wish there was a speed limit on site as people speed through the facility like they own the place. Took them almost a month to fix a broken elevator. Later hours would be nice too. Also cross your fingers they don’t raise your storage rent! EDIT: I added a star because I was on the 2nd floor during a 4.5 mag. earthquake and the building didn’t collapse. It felt like like a 6.0 earthquake - enough that I got motion sickness…

Logan and Karla helped me a lot with showing me units. Still looking aroind, but these two are very nice and welcoming. Overall a good experience.

I was helped by Jose, great service, great communication. Answered all my questions effectively. Thank you.

Great service thank you so much Carl

Karla was really great thank u

Thank you karla for everything will be recommending

Thank you for the fast and easyJet and help carla and logan

Carlos and Karla both super helpful, walked me through the process, and made it all quick and easy!

Left storage open because elevator stop working at 6pm. ITS SO RIDICULOUS! People finishing their jobs at around 5pm, and storage just block the gates, elevators at 6pm?! Definitely one star!

Karla was super helpful

Great front desks service by Karla

Friendly customer service. And doesn't charge any late fees until after the 11:00 so pretty lacks

Karla gave me great service. Fantastic, all needs met for a 7 month period

Amazing facilities very clean and secure Professional Service by staff Hayden gave me and very professional service and treatment resolved all my storage needs in a fast and efficient manner I was on my way to taking care of other important issues definitely a high really recommended location

My fiancé and I have decided to move to Colorado for the summer. We showed up feeling excited, nervous, and ready… all the feels! Jazz was the absolute best. Her helpful & outgoing personality really made us feel at home & in the right place. Our check in process was smooth, quick, and honestly such a joyful experience. Jazz you are awesome!! Thank you for your help & a lovely conversation.

Keith was immensely helpful and showed me the storage unit ahead of time to make sure it met my needs. He was patient with me as I asked questions and made my way through the rental process. The facilities are super clean and the AC is excellent in this large building. Thanks so much .

Jazz was incredibly helpful! She was so sweet and informative and helped us with every question we had. Public Storage needs more people like her!