Public Storage Self-Storage Units at 5806 221st Place SE, Issaquah, WA

The staff was amazing

Getting the doors open and elevator to work with the app was a little wonky.

Kelly (Issaquah) was incredibly helpful and knowledgeable. She made the entire process seamless. Her customer service skills are top notch!

I've worked with Blake, the property manager, several times. He's quick to respond to questions and phone calls. Excellent experience.

Dennis was extremely helpful and very easy to work with. He went out of his way to help us with the elevator and changing our units to be closer together. Facility was very clean. I would highly recommend this Public Storage facility

Dennis was super helpful and takes great care of the property. My unit was safe, secure and clean. Great experience.

Dennis was super helpful and understanding to my situation. Thank you Dennis

I got great help from Dennis to extend my current rate. I highly recommend this place.

Dennis is a very helpful and such a patient person. He helped me through transferring all cancellations from one location to this one although he seems so exhausted and busy but I am really appreciate his service and professionalism. Thank you!

Unfortunately, I have needed the services at the 221st St Issaquah Public Storage for about 4 years now as I've navigated the death of 3 family members. During that time, I have had consistently courteous, professional, and timely assistance whenever I've had a question. I have had particularly good service from managers Blake and Dennis who have been able to advise me and resolve my issues quickly. They are both definitely deserving of 5 star reviews! The only reason for the 4 stars is the randomly increasing monthly fees. I assume most people use this for much shorter term storage than I have required, so probably don't experience so many of these.

We have a unit here. Always clean and friendly staff.

Blake (the property manager) provides EXCELLENT customer service! Clean facility, easy move-in / move-out, and good pricing on the unit! Thank you!

Very well lit and clean, climate controlled great location and super convenient. Blake is so helpful and knowledgeable/ friendly

The guy at the front office was so nice & helpful, the facility was clean, and if I were picking a Public Storage facility, this would be it!

David was extremely helpful today. Thank you!

David was very helpful! The process was super easy.

Cameron went above and beyond to help me over the few days that my family was getting our unit set up and we were moving. He was diligent, kind, informative, attentive and able to offer assistance when needed. Outstanding customer service.

Cameron, at this location, is very helpful and polite. I am a customer, for many years. Thank you

Cameron was professional and polite. He assisted in showing my family and I a facility that is clean and appropriate for our needs. We are looking forward to storing with him at Public Storage.

Cameron greeted me in a friendly, professional manner. He answered all my (many) questions in a clear, understandable way. Cameron walked me through the steps necessary to download the Public Storage app, and patiently waited while I tested it a few times. From a customer service standpoint, Cameron hit a home run! I commented he must have worked there a fairly long time as he was knowledgeable, smooth, and well-practiced in delivery. I was surprised when he told me he was still a newbie, with just a few months with Public Storage. He obviously enjoys working there and helping people. If Public Storage were in a sports league, Cameron would be a top contender for Rookie of the Year; he scored big for his company, as well as for himself. BTW, the facility was clean, well lit, and tenant access seems excellent while maintaining security. Google says to add photos. So here's one of my three-year old cat Kiki, watching video of herself playing, and trying to join in; Benny, a 16-year-old trying to get in his 16 hours of shuteye; and the neighborhood bobcat posing for a photo.

Blake is super polite and very helpful!!

Cameron the property manager was very helpful and patient during a very stressful move for me.

Great customer service and very clean place easy access

Doug was very friendly and made the sign up process easy. I would recommend renting a storage unit here. The mobile app for access is also very easy to use.

Doug was very helpful and pleasant. Very easy process and the facility is clean!.

Dennis made it so easy to transfer units for my elderly parents and was very kind and patient with the whole process.

Blake helped me out to switch to a different size unit. He made it so quick and easy and is really friendly. Easy to access the facility and secure.

Blake is kind and showed me how to use the tricky elevator :)