Public Storage Self-Storage Units at 23025 NE 8th Street, Sammamish, WA

Mark was great. Had a wonderful experience.

Mark has made our storage experience painless and easy. I would recommend working with him.

Marc, the manager was friendly, flexible and very very helpful. Whenever I called, he was always cheerful and helped me understand anything I had a question on. We ended renting three different units from him as he was great to work with.

Today was a day of heavy rain. I arrived at the storage facility on time for my reservation. Mark, the staff member, warmly greeted me. We had reserved a 10x10 unit, not realizing it was too small for our belongings, but Mark provided us with various options and kindly adjusted our reservation. Mark was exceptionally professional and incredibly friendly throughout the process. I am truly grateful for his meticulous assistance from start to finish. The storage facility is in a great location and exceptionally clean. I highly recommend this place.

Mark was very helpful and easy to work with, highly recommend.

Mark is so helpful and wonderful! He got me set up with a unit quickly and is in the office all the time for support. Great storage spaces and easy to maneuver things around! Thank you to Mark!

Mark was extremely helpful and friendly! Very easy move in process

Mark is super easy to work with very helpful information

Used this facility for 2 months while I was moving homes. I worked with Mark on check in and check out and he was great to work with! Awesome staff and safe storage unit.

Mark was very helpful with my moving needs.

Mark was very helpful and he tried every way possible to help us with our moving situation.

Mark was very helpful in walking me through all the options available. The price was high but that’s also because they are almost full

Mark was amazing, friendly, and helpful!

Mark is really helpful and share all the info.

Mark was super efficient and helpful. I signed up and got a key and the (working) iPhone app. In 10 minutes

Mark was super helpful with me today

Mark was super helpful! Smooth and easy process and very clean facilities.

Mark was fantastic in navigating us through the directions on reaching our storage unit and the safety protocols in place !

Mark was awesome and extremely helpful!

Mark did a fantastic job.

Worked with Mark. He was very helpful.

Super helpful and professional. Mark is the best!

Mark did great!

Great customer service experience - Mark makes this a superb experience. Great to be here!

Excellent communication from Mark. He made everything super easy. Great place with convenient access options.

*edit* 2 years since our last business with this location and Marc was still there to help us. He was just as awesome as the last time! If you have storage needs at this location, definitely ask for Marc 😁 Marc was fast and made transferring our unit easy!

Mark was great to work with. I’ll come back if I need to do it again!

Mark was great!!!

Mark was very friendly

Mark was excellent to work with today!

Mark was extremely helpful in helping us buy boxes and packing material for moving. He also took time to show us how to load and use a packing tape dispenser.

Mark was helpful quickly getting me set up with my storage unit.

Mark was really responsive - When I asked for help, he was clear, positive, and called in the appropriate team of professionals in a matter of minutes.

Mark was incredibly helpful. Highly recommend this place!

Mark was fantastic to work with....high recommendation

I owed Mark a good review since my last time opening up an account to rent a storage here. Mark was very helpful, professional, patient, and kind. He explained everything to me thoroughly so it was a smooth check in and move in for me. Today I had to transfer my stuff to a smaller unit and again Mark's service was excellent. He helped explain the transfer process and how it would work for my monthly payment. He also helped me save a one-time admin fee (if i were to do a unit transfer online) by suggesting coming in to do it in person. Besides the great service I have received here, this place is very clean and bright. I would recommend it to anyone!

Mark was a very nice guy! Got my situation solved in a manner of minutes. Thanks again Mark! It was a pleasure, and thank you.

Mark is very helpful!

After almost three years of not coming to my Mom's storage space, I was having some challenges (to say the least ;)) navigating getting back in etc. Mark was so incredibly helpful in helping me problem solve and offering up suggestions that helped me decide what to do going forward. Mark was the second person that I've interacted with here and was as friendly, helpful and professional as they come. I HIGHLY recommend storing your valuables here. Thank you, Mark!! See you next time. :)

Mark is great. Very helpful and responsive. Good guy.

I have been trying to make a payment on this account but have not been able to make a payment because we have two storage units. It would only let me make a payment on one and not the other. I need to speak to a representative!

Mark was so helpful! Every time we go in, he goes out of his way to make our experience a great one. He is so kind, and I've been impressed by his willingness to help us with all of our needs

Wonderful customer service - especially Mark, who walked me through instructions for our nonprofit to store belongings here!

The transfer unit was handled very smoothly by Mark. He is amazing!

My family thanks mark for helping us always with a smile. Also helping friends find a unit that works for them. Great friendly service every time I'm there.

Mark is amazing and super helpful.

Mark has been very helpful for me and my friends during our moving times helping us find the right size unit and helping us figure out options I would recommend this place to other friends. They are very helpful.

I needed to downsize units and was not looking forward to it. Mark was incredibly helpful to make the process fast and easy. Thank You!

Mark has been very helpful finding me the unit I'm looking for. The facility is very clean and maintained very well. Highly recommend if you are looking for a storage unit!

Mark was a terrific help! Very detailed on his explanations~

Mark saved the day! He helped me with a form and answered all of my questions, even though it was for another Public Storage location. Great customer service, went above and beyond. Thank you!

Mark gives terrific service fast and efficient.

Mark is great and he helped me through agreement smoothly

Mark was amazing!!!!! Very helpful and knowledgeable!!!

Mark was a pleasure to work with!

Very well maintained facility. Nice and clean. Mike is always there, keeping an eye on things, ready to help when needed.

Best Storage place in Town. Mark is the best!

Mark was fantastic in assisting me tonight . He was knowledgeable and shared various options in finding a storage unit.

Mark was super helpful!

Quick in and out

Mark was amazing!! Made the process fast and easy.

Mark was great to deal with!

Mark did an excellent job! Highly recommend :)

Were very helpful and kind to us.

Mark was very helpful, friendly. Answered all my questions.

Clean and accessible storage space. Mark was very helpful in the entire account opening process.

Mark helped me find a unit and made the rental process easy and quick. I recommend this site and company.

Mark is absolutely awesome helping me every time when I ask him. He is very knowledgeable and efficient. Thank you, Mark.

Mark has always helped great guy always has great advice and additude

MARK WAS SUPER HELPFUL, KIND AND FRIENDLY!! RECOMMEND!

Mark is excellent in his service. Showed patiently the storage room before booking.

Fantastic facility, clean, and great service from Mark!

Excellent service and a good, clean facility. Mark was able to take care of all of our needs, and provided detailed answers to all of our questions. We got everything accomplished smoothly and quickly. Thank you so much!

Mark is awesome!! He is so patient and kind and really explains everything to you clearly. I’m so happy I chose this location and interacted with Mark! I love my storage and I plan to be here for a looong time! Thank you Mark!!!

Mark was awesome setting me up!

Mark saved me money today! Easy process!

Mark is a super Manager and is always helpful in creating special transfers that involved two (2) storage units. He also lets me know when there is special pricing on various units which is highly unusual.Mark remains very proactive as he watches my account carefully so that I so not have to pay any late fees - especially during those long Holiday weekends which creep up on us from time to time. Much appreciated!

Mark was great and it was a fantastic storage unit overall. I had a downstairs indoor unit and an upstairs heated unit both were fantastic!

Mark was great help, we were going to fit some more things in and he was very helpful.

Mark is a great rep; helpful and very friendly!

Great location and always clean. Mark is always interested in helping if you have any questions or just want to chat. Moving to a larger unit across town but I will miss the genuine care for customers at this location. Be sure to download the app so you can use the remote access feature to open the gate when you pull up instead of having to use the keypad!

Mark was great help today for our fire inspection a real go getter helping with access and everything 10/10 service and help.

Awesome customer service with a friendly smile! Found the exact unit i needed, thanks Mark!

Mark has been amazing! So helpful. Having to move out due to Public Storage jacking up the rates. Mark tried to help with that but the system wouldn’t allow it. Thank you Mark for trying!!

Mark was supper help full and polite!

Mark was great and super helpful.

Mark is always very helpful and cordial. Always good to deal with Mark.

Mark was extremely helpful and they have great clean units with easy secure secure access.

Mark is great, he has saved me many times during my move!

Mark has been extremely helpful at the public storage office. Very informative and very helpful with all aspects of Public Storage !!

Mark is an awesome person to help you with your storage needs. He's helped me so many times. With help getting just the right units for my needs, packing supplies and online desk help. We've used this facility a few times over the years. He's always friendly and helpful. If he didn't have an answer for me...he put me in touch with who would be able to.

Mark was most friendly and helpful.

Great working with Mark for initial unit setup

Mark was awesome to work with! ..very helpful and friendly. The place is super clean and well maintained.. easy to access your unit

Mark provided me with excellent service

Mark was very helpful.

Great Experience.

Mark was awesome! Thank you so much for making our moving experience smooth.

Excellent place! Fair price Very friendly manager Would rent again in a heartbeat

I am moving with my daughter and son-un-law to Montana. I needed boxes so they went to Public Storage to buy them. When they returned they had great boxes. But better yet they had a wonderful story about the delightful property manager they met, Lorita. Thank you!

Lorita was super helpful!

Mark is awesome!

Mark… he is the prefect guy the work with.!! Highly recommend 👍

Mark is great guy to deal with and he customer service is excellent 👌

Five stars for Mark’s customer service! He worked with me to deal with a minor maintenance issue - we came to a solution and I’m pleased with the outcome. This particular facility does have what seems to be unusually high moisture presence, so if you’re planning for a drive-up unit, you might be prepared to use moisture resistent crates (I use plastic crates from Home Depot) and desiccant packs to ensure your items stay dry. It’s likely due to ambient moisture (this is the Pacific Northwest, after all), but it may be a factor.

Mark was a great help today. Excellent service.

Mark is being very helpful

Mark greeted me and was extraordinarily friendly and helpful. He explained the use of the Public Storage app and how much smoother the experience could be. I like how there is a person on site. It is seems like a safer storage facility and am pleased that everything is monitored so well. I’m happy with my experience so far!

Lorita is fantastic, great costumer service and overall knowledge of the business.

Lorita was super helpful, friendly, and answered all my questions. I'd highly recommend doing business with them.

Mark was great!!!

Second time I rent a storage here. Very happy with their services here. Mark is very friendly and helpful.

Mark is great to work with and has been helpful with questions about my account.

Mark was extremely helpful in orienting me to accessing my storage unit and explaining the options and availabilities for renting a second unit. He was courteous and friendly.

Excellent service! Storage manager Mark is very accommodating.

Have been customer for six months and very happy with this business. Today I went to grab something from storage and I had an issue with my lock. Mark ended up helping me out and I was able to get what I need. Not only helpful but friendly and professional. Highly recommend this place and thank you Mark!

Mark is the storage manager I have ever had the pleasure dealing with. Highly recommend this storage facility over anywhere else.

Mark is a very nice person, who know how to explain in detail, thank you very much for all your help.

It was very nice to have Mark treat us like he was happy to have our business. He was very thorough with how things work at the facility. The site is clean and secure.

Mark was fabulous! Did an excellent job working with us arranging a different storage area. We needed to go slightly bigger. Much appreciative of his aid.

Mark is always great to work with.

Mark was wonderful! Very kind and accommodating- great experience storing here! Would highly recommend.

Mark's great to work with!

I have had storage units at this location for YEARS! And Mark is GREAT ! He’s maintained this location to it’s absolute best! Thank you Mark!!!

Mark was very helpful!

Awesome service. Mark is great. He has always gone above and beyond.

Mark Is excellent ! Easy to work with and he is always available to assist us with any problem we have.

I love this Public Storage facility. Mark is especially friendly and helpful.

Mark has been so helpful with every step in getting my new storage unit! I highly recommend this location. 5 stars all the way!

I had ran into trouble with a different storage right before my move and this location save the day. Especially Mark not only made the move possible but he also helped me out when I needed one more unit during the move. I would recommend anyone looking for storage to rent in here and if you’re lucky enough to have Mark help you out you’ll be in good hands.

I heart Mark. He made the process easy and enjoyable

Very easy and friendly. Mark has helped me a few times. Thank you so much!

Mark was wonderful to deal with, very clear and informative. So happy with my choice.

Great customer service from the manager, Mark!

Mark is always there whenever you need any assistance. Plus he is so good at the software systems as well. Best storage ever used. THANKS!

Mark was a great help and very kind. He took care of all our needs.

Mark, a site manager, helped me a lot from the beginning to rent a space all the way to finishing my move in a couple of days. I really appreciate his service.

Easy signup and great service. Lots of units with drive up access.

It's expensive and the cost is always going up each year. Mark the office manager is wonderfully helpful though, and I never was worried about my belongings being damaged or stolen.

Mark was great to work with, highly recommended!

Mark has been very helpful getting us several units for our business. Thanks

I worked with Mark and it was a wonderful experience! He provided me with a lot of information. He was friendly and helpful. Definitely recommend him!

Great place - super clean, phone app code access, and easy to enter/leave! Used this place after opening it online, and received the access code. The lock was placed in the storage space, and there was no need to talk to anyone! Mark is great if you do need to talk to anyone! Thanks Public Storage!

Mark is a pro. He truly likes helping people.

Mark was great to work with and gave me a great deal! Thank you Mark! Update: I moved out of my unit last week. Mark was extremely helpful and informative about steps to go through this process and I can’t say enough positive things about this storage facility. I was happy to know my items were somewhere safe and that followed covid 19 restrictions. Thank you sammamish public storage for your awesome service!

Rented a unit today with Mark's help. We couldn't have been more please with his friendliness and with his professionalism. Great customer service!

Easy and convenient. Mark was helpful and happily showed me around different options so I could make the right decision.

Mark is the guy we trust this service! Since the first time we dropped by and consulted with storage rental, he has been very warm and professional to help us figure out what and when we would need. At the end, we may not get the lowest price window but it is understandable in such a nice community. It's our new experience to have business with Public Storage and Mark has made every step so easy for us. In 10 minutes, we completed the document and started moving in the same day! Thanks Mark!

Mark is the best! - As the first-time storage user, we had the warmest welcome and got all questions answered.

Owner was super friendly. Facilities always clean. Never many people around.

Mark was great!

I recommend this place, everything is clean, very good location. And the best is the attention of the staff , it is excellent, especially Mark. He is always there to help and he always does it with a smile and kindness. I changed to a big unit and Mark helped me with excellent service.

Good location, easy access and wonderful service. The manager- Mark is very polite and helpful!

We had a great move-in experience, in a great location. There's good access for big vehicles, and the process was made simple by Mark's kindness and helpful attitude. Appreciated the online agreement and contactless process.

MARK walks on water!! I’ve never had a better experience than I have at this location! I will always recommend MARK to deal with… And the guy that loves motorcycles (CORY)

I have rented a unit here for several years and am always impressed by how well maintained the facility is. Mark keeps the grounds and buildings clean and is a pleasure to deal with.

We have a unite rental in the Sammamish, NE 8th St. I talked to Mark and Cory. They handle our account very well with respect and kind. I highly recommend this location to everybody. Special thanks to Mark & Cory. Zohreh

Great location. Clean. Secure & easy access. Mark was great!

The staff on duty when I visited was named Corey. Initially, they did not have the storage unit that I reserved a month in advance available on the day of check in. Corey was quick to call another team member at another location to make sure that they could find a space for me. I asked to see the (indoor) unit before confirming my reservation / making my payment and Corey accommodated to my request which I appreciated. The unit was emptied completely, very clean and the indoor units are well ventilated (it did not feel humid / is kept dry). They have the typical amenities / securities there (free dollies to use, many security cameras, secure gate & passcode).

Mark is simply amazing. He is attentive and always there to offer a best solution. There is a reason why I have been with this particular storage location for six years!! Mark makes you feel like you are a friend who is well taken care of.

Mark helped me a bunch to set my unit up and get the right supplies. Great service and great guy :)

Mark runs a great storage business here. Clean, easy access to ground units and a friendly staff.

Great place been there for a year and had no problems at all. Mark is a great guy and very helpful.

Close to home and Mark did a great job of welcoming us, showing us the grounds and respecting safety. Thanks Mark!

Mark is a very helpful and kind office manager. Prices did get a little high so had to vacate one of my units to save some money. Overall a good, safe, and clean place to store items.

They do not prorate when you move out. Never using Public Storage again.

This place has bad business practice. They'll sign you up at a price you think you'll pay until you leave and then 3-6 months in, you'll receive a notice of rate hike. I have three units and its happened on all of them and they never mention this during the "sign up stage". I'll be moving all three of my units to another company within the month. If you are considering storage in Sammamish, I'd choose another company besides this one.

Great service! Highly recommend!!

I initially rented a 10x8 indoor unit but found I needed more space when I went to move my belongings in. So I ended up switching to a 10x10 drive-up unit. The switch was no trouble at all and Mark had it done in a matter of minutes.

I liked this place. It is easy to access, clean, safe and Mark is an excellent manager, very friendly, and willing to help.

Mark was amazing! Appreciate all the help. Would highly recommend

Updated my review to reflect just 1 Star after being here for several months. Mouse droppings in my unit and an small open access to the exterior you could see through to the street. Raised concerns with staff who didn’t seem to care in the least and who gave me a pamphlet to file a claim with the insurance company. Upon moving out, I voiced concern again to be scoffed at and told that having mice were just part of the business. I work staging homes and have had storage units for years. I have never had a mouse problem and subsequent damage to stored belongings, including staging furniture because of it. Original review: I had a great experience. Mark gave me a call within a few minutes of submitting an inquiry for a reservation. I came in the same afternoon and was given a tour. Mark was friendly, thorough, and most importantly the facility and the units are very clean and secure.

Mark was super helpful!! I’m looking forward to renting here!

Mark was very welcoming, friendly and efficient. Thanks for a great experience!!

Mark was fantastic! Had an issue with my unit and he helped me quickly resolve it, thanks Mark!

Kudos to Mark at the Sammamish Public Storage, who made a special trip to another PS site to get me the packing materials I needed. This is what I call excellent customer service!

Mark has been super helpful everything from show me the storage unit how to get in and outs and help me switch cards for payments super cool guy

Mark was an amazing person to deal with! Got me a unit and I was in and out in 15 minutes! Definitely recommend

Mark did a really good job. Explained all options I have, answered all my questions. Entire process of application was super smooth and convenient.

Great to Deal with Mark.

Mark is great! Help me out lots.

Mark is extremely helpful. He has maintained contact and advised me every step of the way in my move from New Hampshire to Sammamish. Highly recommended!

Clean and well kept business. Check-in with Mark and he'll get you teed up with all the info you need to make your decision. Thanks for the help Mark!

Mark was thorough in explaining everything and a pleasure to work with.

Mark was here helping us - we were late getting here but he stayed late to help rent out an additional unit to us. With a smile I'd like to add. Very helpful and understanding!!! Thank you so much Mark

Mark is very prompt to get the light fixed in my unit.

It was so easy to rent with Public Storage Sammamish. Mark was very accommodating and supportive of our requirements. If you live Sammamish and need storage... see Mark.

Met with Mark and he quickly and efficiently gave me a tour and overview of the contract. Reserving on line speeds up the process which I appreciate.

Mark was very helpful.

Mark was incredibly helpful and kind when I was lost and had absolutely no idea what to do haha

Was going to show up just before closing, so I called ahead. Mark was great! He had everything ready to go and we were done in about 5 minutes. This is my 2nd unit at this facility, very happy with the service and the security.

Mark was great and answered all my questions!

Mark is fantastic to work with. Very thorough and helpful.

Very helpful and convenient in a timely manner

Mark was awesome, unit was clean and property tidy. Move in process was super easy!

Diamond helped me get all set up with my storage unit and I had never been through this process before. She was kind and informative. I had a great experience with this business and feel confident in renting a unit from them!!

Mark was extremely helpful and helped me find my earbuds

Very clean

I highly recommend this storage facility. Mark is very helpful, friendly, courteous and efficient. We stored our furniture for 1 year and it was a very pleasant experience. 5 stars

Mark was great with helping determine what space would best meet our needs! Super convenient and helpful.

Mark was great and helpful! Great storage place.

Mark was amazing ! Service is great!

Mark was very helpful!

Mark did a great job. Easy, only took a few minutes.

Mark is wonderful to work with and always very friendly! The space was awesome as well. Thank you for the 7 months of safe storage! :)

Mark went above and beyond for me as a customer thanks mark !!!!!

Mark is great in providing information and made it as a really smooth experience!

Great service at this location--Mark was very helpful and accommodating for what we needed. Also, this is one of the cleanest public storage units I have ever seen--huge plus!

Это хранилище очень помогло нам с переездом. Юниты чистые и отлично кондиционируемые! Персонал очень отзывчив и готов помочь в любую минуту!

Secure facility, friendly staff. The only issues I have is that you have to enter your code to leave, and there is no trash can available to customers.

Easy to set up and get to storing things.

Been using public storage at this location for years. Mark was great in helping me transfer units.

Mark was great to work with, made the process easy and fun!

Mark was a great pleasure to work with. Thank you so much. Great customer service.

Good place for Public Storage near by Sammamish peoples.

Mark is the best of the best! :) Best storage option out there.

Mark was Awesome. Hooked me up real good

Mark is super helpful! I’ve been back several times for moving supplies!

Mark was knowledgeable, efficient, and friendly. He had me set up and on my way quickly. Units are clean, easy to access, and the property looks well-maintained. Update: Mark was quickly responsive when there was an issue with my storage unit door. Love the great service here!

While we were moving OUT of this location because we were able to find a Storage place a little closer to our home, Mark and crew have always been helpful when needed in the nearly 11 years we rented storage at this location. I wouldn't hesitate to rent from them again, if we were a little closer. As fort the moving out experience, we were able to get the paperwork done quickly and efficiently.

Mark was awesome to deal with and extremely friendly!

Friendly at first, then not so much later.

Just rented a unit with Mark at the Sammamish Public Storage and he was very professional, knowledgable and knowledgable. We had a great experience!

Joanne was an outstanding employee. Very helpful in finding the right unit for my family and staying after close to ensure we were able to get in.

Mark was quick, personable and helpful!

Mark stayed late to show me a few different units and recommended great storage tips!! Very honest and upfront about pricing! Great place to store!! :)

Mark was very friendly and helpful. Answered all the questions I had.

Mark helped us out, and he was awesome! He was professional, attentive to our needs and courteous. We got to see the exact storage unit we would rent. He gave us suggestions on how to pack our items into the unit. We decided to rent the 10' by 25'. Thanks for all your help Mark!

Mark was great! Super thorough and nice!

Mark was very helpful and informative when looking for storage. There was no pressure which is great. Mark was quick to help and got us setup in the right size storage space. Thanks, Mark.

Mark and staff were great. Provided clear and helpful information. Assistance with loading up boxes. Walked us through tental and fees. Clean and well kept place. Easy access units.

Very easy to rent the right storage size. 1st month free was an especially nice surprise. Mark was excellent!

Mark made things quick and easy and was very friendly

Mark explained clearly and in detail items in the contract, showed me the different options and sizes for available storage units as well as the moving supplies they have onsite. Great service!

Mark and Ken are great. Good secure place to have a storage unit. Had my identity stolen a few months back and they we're both very understanding as to why I hadn't paid my bill for a few months. Will drive far out of my way to continue my space here in the future. Always clean and professional.

Mark was really helpful. I got a nice big unit. Everything looks safe and secure.

Mark has been great. He’s always available and is incredibly patient, friendly and courteous. He’s always asked if we needed help with anything. The place was always neat and clean. Great place to store your stuff.

Great experience! Mark made it easy and quick to get a storage unit. Highly recommend if you need storage in Sammamish.

Thanks Mark for being amazing!!! Very helpful!

Mark is awesome you are lucky to have on staff

HORRIBLE SERVICE. Very pushy in regards to getting you to do Google reviews in front of him.

Mark was fabulous! Very informative!

Excellent custoner service from Mark.!!

Great place to keep stuff. Mark is a lot of fun to visit with.

Mark was polite, professional and answered all of our questions. Made our selection process much easier amicable.

Mark was great, made the extra effort and spent the time to get ya into a large unit Excellent customer service

Mark was excellent! A huge help with our storage and packing needs. He gave us all kinds of options and solutions for our move, Thank you Mark!

Great experience! Mark was very knowledgeable and extremely pleasant to work with made the whole process seemless. Thank You

Excellent services by Mark ! Really good experience !

Mark helped me and my wife out from start to finish. Made sure all of our questions got answered as fast as possible. The only downside to Public Storage is there no compassion for people. There’s no case by case look into people’s struggles. All by the book cooperate. Wish this company truly cared about its customers like Mark does.

Had such a great experience here! The gentleman who helped me and my younger sister was Mark. He was super helpful, and knowledgeable! Mark understood that we were on a budget and helped us look at multiple pricings. Not only that, but he dropped everything to give us a little bit of a tour. Super quick, super easy. After all was said and done he showed us the boxes and couch covers that they had for sale, for convenience. All in all, I was super impressed by the kindness and professionalism of the staffing. I would definitely reccomend!

Mark is awesome! I had to get rid of some large items and he directed me to a few local companies. I rent from a few Public Storage locations but this one is the best because of Mark.

Mark helped my sister and I and was super professional, helpful, and was very efficient. We were in and out in no time. Thank you mark!!!! You rock

Mark was extremely helpful in making sure I had the best price and walked me through the rental and storage process very clearly.

Mark has been more than helpful with all my storage needs. Real pleasure doing business with him. Thanks mark Jason ivie

Mark was amazing! He was super patient and super helpful with all my questions!!

Excellent service! Mark was awesome. Highly recommend!

Mark was so helpful and did a great job! Thanks!

I came in to get a small storage unit while I transitioned to a smaller space and Mark was very helpful! His explanations were thorough and detailed, and he was very accommodating. I highly recommend this location.

Outstanding experience with Mark

CONSTANT PRICE INCREASES (1/28/19): Public Storage is raising its prices again. Now, they're raising the price of a 10x10 storage unit to $192 per month. They started at $134/month, quickly moved to $155/month, then increased to $172/month. This time, they are raising their monthly rates to $192/month . You do the math! RENTERS BEWARE! Don't be tricked into initial, introductory prices. I have not noticed or experienced any improvements in the facilities or services that would justify such a massive price increase. RETALIATORY PRICING (2/22/18): I am an active customer of Public Storage in Sammamish. I just received a call from the Sammamish Public Storage site manager. He told me that the District Manager for Public Storage (Jason) had agreed to cancel my recent HUGE rate increase (from $134/mo. to $155/mo. to $172/mo. over the course of around 1 year), and that I simply needed to call Jason. The site manager was unambiguous and crystal clear in his words: "Jason agreed to cancel your rate increase." When I called Jason, though, he told me that he is not going to cancel my rate increase. When I asked him what he was talking about, he berated and insulted me. Jason told me that he will cancel my recent rate increase only if I delete the review that I recently posted on Google. I explained to Jason that his request was probably illegal under Washington law and that it was definitely unethical. Even though he had already told his site manager that he agreed to cancel the rate increase, Jason told me that he will not cancel the rate increase unless I take-down my review about my experiences with Public Storage. I communicated to Jason that his actions are retaliatory and may violate Washington State's Consumer Protection Act (unfair and deceptive acts and practices). RCW 19.86. It's ironic that Jason is retaliating against a customer for posting an honest review, particularly when his site manager actively and aggressively solicits Google reviews from each of their customers. BUYER BEWARE. You should not be afraid to post reviews about your experiences with Public Storage. Instead, you should be wary about renting a storage unit from this company. It makes me wonder whether other reviewers are also afraid about retaliatory pricing. CRAZY HIGH PRICE INCREASES (2/4/18): Don't get lured-in by high customer reviews. The site manager actively solicits 5-star reviews from every new customer. He hands them a card with a website domain/URL and tells them what to write. It's part of his routine. The PRICE INCREASES at the Sammamish Public Storage location are crazy. A 10x10 unit started at $134. Within several months, Sammamish Public Storage increased the rental rate to $155. Now, only 11-months later, they increased the rate again to $172 per month. That's a huge increase in one year. I observed NO improvement in the facility or in services. Rather, it seems that they simply increased the monthly prices. YOU HAVE OTHER OPTIONS. Be an informed consumer and shop around.

Had a great experience working with Mark to sign up for my storage unit. He was easy to talk to and able to provide detailed answers to all of my questions. Would definitely choose this location again if I was in the area and needed another unit.

The store manager Mark is an incredible worker. He went above and beyond to help my mom and my family. He was nice and kind to us the hole time. He truly is a great worker and a kind man.

Mark did a great job getting us set up with a storage unit.

Great experience dealing with Mark!

Mark did an outstanding job helping me select a unit.

Mark was amazing and made the whole process super easy. One of the best customer experiences at any retail business I have had in years.

Mark, was very good at explaining the process of renting a unit. This is the first unit I have rented. He was very knowledgeable and friendly.

Mark was very helpful. really nice guy！the environment here is tidy clean！谢谢！

Mark was excellent in providing info.

Mark was very helpful in correcting our Auto billing issues.

Mark was extremely helpful and took the extra time to take care of my needs! Thanks!

Excellent service from Mark. Extremely fast, friendly and knowledgeable about policies and such. Clean, secure and convenient.

Same Public Storage bait and switch tactics. One Price advertised online, walk out paying double. Happened last time and happened again. They said I get first month rent half off, I made the reservation online with my name and phone number that was already in their system. I show up and they tell me I'm not eligible for half off because I'm not a new customer even though I'm a new customer to this location. they knew who I was because I put it on all the information in the system that they already had, just a tactic to get you in the door. Mark was very nice and helpful, nothing against him just the way the company operates.

Great first time experience with Mark on a dreary rainy day. He made sure we understood everything we were signing AND got us in and out of the space in less than 20 minutes. Great experience!

Awesome service! Very friendly and efficient.

Stored items in here for about a year or less. If it's longer that that- YOU DON'T NEED IT. Save the earth and donate your material items and let go. Cause you can't take it with you when you die. Nothing more unattractive in the northwest than a million storage areas! WTH? Contradicts what you think about the laid back, hippy Northwest. Think about it.

Mark set me up with a unit very quickly. The process was easy and fast!

Mark was extremely friendly and knowledgeable about getting the best space for my needs at the best price. The location is great- secure, clean, and professional!

Mark was so easy to work with and provided excellent service.

Mark was extremely informative and helpful. He explained everything very thoroughly and was very friendly. The facility is very nice as well.

Stacey was very knowledgeable and helped me find exactly what I needed very quickly. Will definitely recommend this facility to others. Mark was very helpful, but today he went above and beyond. My car died inside the lot, and he offered me a jump start. Thanks!

Mark was very helpful and always pleasant. The facility has great access so we were able to drive a large truck onto the property to drop off the U-boxes. Also worth noting is that they have carts to use for loading/unloading. Always felt like the property was secure.

Mark was very helpful and knowledgeable. He got me in and out in a very short time and was very pleasant to talk with. Thanks!

Mark gave great service for my rental.

The staff is super nice and helpful!!!

I have had a storage unit or 2 for almost 10 years at this location and service has always been great! Easy to sign up, and simple to move out as well. I just moved out and Mark did a awesome job! Quick and easy!! Thank you!! If I ever need a storage unit again, I will choose this location for sure!!

Mark was very helpful getting me in and out for my delivery! Much appreciated!!!

Mark was great to work with!

Mark really helped us out, we had gotten a unit that ended up being to small. He made the transition to a larger one pain free! Thanks Mark!

Mark was very helpful in my storage unit rental! Loved the experience!

I had a rather complicated scenario, and this place was able to accommodate that. The rate is reasonable and the unit is super secure with the personal gate code, building code and unit lock. The unit was very easy to set up and manage. I created an online account in only a couple of minutes to give another person permission to access the unit. Mark there was so patient with me, each time I called him to ask the "what if this and how do I do x" type of questions. To be fair, other employees I talked to were also very helpful and patient! If I ever need to store something again, I'd use them again for sure!

Mark was great

Sure, the location is convenient and the prices are ... competitive ... but it is the manager Mark that makes this a great storage place! He was exceedingly helpful on both the first and last day of our interaction.

Mark was great at filling me in with all of the details and was friendly and courteous!

Mark has always been extremely helpful and accommodating! He is always nice to work with and makes sure all our needs are met.

Manager Mark helped make the process of renting a storage unit simple and asap!

Mark and everyone else we dealt with were pleasant and thorough. I will use this facility in the future. Once again, Mark has provided excellent service!

Mark was great! Very helpful July 2018. Once again Mark was really super. Extremely helpful

Mark (the on-site person) has been extremely helpful over the past 9 months or so that we have needed storage. We have rented 3 units simultaneously. As we increased or decreased our needs during this time, he was kind enough to call about availability and our move-out timing. I would rent there again.

I've been renting two units for about a year and it's been such a pleasure. Mark is always polite, helpful and responsive. The location is clean and safe. I'm moving to Bellingham and will miss the outstanding service I consistently receive.

Mark was very helpful with my delivery today👍🏼

Mark provides good customer service friendly, efficient and helpful, highly recommended

Mark is wonderful. Very efficient, helpful, friendly.

The facility is clean, gated, safe and well lit. Mark was really friendly and helpful, very customer focused. I would highly recommend if you are looking for storage space in Sammamish!

Mark was very quick and helpful, walked in there with a purpose and accomplished it. He helped us figure out the locks.

Awsome

Mark was great in helping us resolve our issue. Highly recommended.

Mark is so helpful. Very pleasant!

Ken helped me with renting a storage unit today. It was a very pleasant experience. Friendly, professional, thorough, efficient, and kind. Very happy with my experience! Thank you Ken!

Mark is amazing. I couldn't make my appointment twice and he called several times to get it rescheduled. When I finally showed up he was so helpful and gracious. Best experience!

Excellent service! Thanks Mark for your professional and courteous help.

Mark was efficient and thorough! I greatly enjoyed my experience and he made the move in process so easy. I had all my questions answered and I feel confident that I have all the I need to move in. Thanks so much Mark!

The manager Mark was very friendly and also very helpful! MADE THE EXPERIENCE OF RENTING A UNIT EASY AND PAINLESS!

Mark was super helpful and pleasant to deal with in getting into our storage unit. We’d definitely use Sammamish Public Storage for our future storage needs based on our interactions with him.

Public storage was awesome! Mark helped me and made the process so easy! It was the easiest part of the move. I would recommend using public storage and working with Mark to everyone I know!

Ken was easy too talk to and great showing me the unit and setting up the reservation and I am very happy we found a nice clean property to store our belongings.

I had such a hassle free experience getting a storage unit here in Sammamish. Mark was knowledgeable about the size unit I needed and helped me get in and out quickly and efficiently. Thank you Mark!

Superb customer service. Clean and secure facility. Thank you Mark.

This was my first experience using a storage unit. My Public Storage site is in Sammamish, WA. Both Mark and Ken were professional and efficient in getting me set-up and running me through the business process of getting the unit as well as cancelling out of the unit. Their process makes renting storage very easy. One thing I want to mention regarding my situation -- I signed up for the unit in the middle of the month with a $1 for the First Month promotion, on 3/17/2018. They always charge the rent on the first of the month. So, promptly, on 4/1/2018, they charged me for half a month's rent for April. Since the promotion for me started on 3/17, technically, they should have charged me for 13 days of rent, not 15. As it turns out, I never used the unit and so I am in the process of getting a refund for the amount anyway. According to their policy, I only have to give 2 days of written notice, which I have done. Information for those going through this process, their refund policy states that they do not give refunds. Rather, once the rent is charged on that first day of the month, you have the entire month to move your things out of the unit. In my case, because I never used the unit and I am asking for a refund within 30 days, the customer service representative says they will give me a refund. Refunds have to be approved at the district level which means making an additional phone call to the district manager and leaving a message. I am hoping to have another positive experience for this refund process as well, but won't know until the district manager calls me back.

Ken was helpful, friendly and knowledgeable. Great experience

Mark was helpful and friendly. He explained everything clearly.

Clean, well run, well maintained, electronic instead of lots of paperwork, and Mark was a pleasure to work with.

I just move my furniture to this location last weekend. Mark and Ken made a stressful situation to an easy and simple moving experience. I got a great deal for the first month! Mark walked me through my needs and helped me picked a better unit that I anticipated. Ken was very quick and understanding in the process of signing the lease. They went out of their way to help me and I truly appreciate the kindness.

I rented a 10x15 outside access and it couldn’t have been smoother or easier. Mark was a great help by showing a couple of different units to help me pick the one I wanted. Highly recommend!

You can keep your stuff there

Mark has been one of the nicest and friendliest storage people I have ever dealt with. He is always willing to help my father or I out and let’s us know if a delivery truck is here when we are not on site

Mark was helpful, knowledgeable, efficient, and polite. Got a unit quickly and easily.

Mark has been a fantastic helper & a great manager. Thanks for everything!

Clean

Moving and putting stuff into storage is never fun , but Mark was very nice, helpful, and very quick with entire process. He made the experience as pain free as possible! Thanks Mark. :)

Mark was very helpful and thorough during the rental process.

We walked through the whole process with Mark and it went really well. It was fast and thorough, much appreciated for the help.

Mark was a huge help in in supplying boxes for a client of mine. We did not end up using them all and he gave me a full refund with no hassle! Thanks for your help Mark! Adding to my review, we rented a storage unit for ourselves here at this location this past month (2/2018) . Mark is always so friendly and helpful. He enjoys his job and it shows. The rental process is easy as well.

Mark was very helpful and professional today. I got off on the wrong floor and he was extremely kind and helpful to get me to correct area Thank u so much! Great place to store ur belongings

Mr. Mark was awesome!!

Ken was very knowledgeable and helped me pick the right size storage unit. It was clean and secure.

mark was very helpful with our project and was very understanding of our needs for our project that we held in our unit :)

Counter person was very helpful and friendly and went beyond to solve my problem.

Ken and Mark were excellent.

I have been renting for business for about four years. The manager, Mark is fantastic to work with! He will go the extra mile to help. Mark even suggested downsizing to save us money on rent. Service of this caliber is rare to find these days. Thank you Mark!

Ken was super helpful and patient! Didn’t hesitate to give us help with whatever we needed and was the nicest guy.

Mark was great at helping with the details I needed to get in and set up. Thanks mark! Nate

Mark was so helpful in getting our organization set up. Great prices and phenomenal customer service.

Mark is friendly and very helpful!

Mark and Ken have both been great to work with. Friendly, helpful and price is pretty good for what we needed. Great location too. And entire facility is spotless.

Mark has been very helpful, place is very convenient and clean

Mark was wonderful! His attention to detail is impeccable. Someone who has spent a good amount of time in the customer service field, I was blown away by the service that he provided not only to me but to all customers. The storage units are in a locked community and very easy to load /unload from. Everything is clean and incredibly well maintained. You can tell when someone actually takes pride in what they do. I recommend this Public Storage to anyone looking for a hassle-free experience!

Mark and Ken are top notch and have exceeded my expectations continously.

Mark was awesome! Super helpful and friendly.

Mark was very helpful! Very easy process!

Mark is very and helpful and is great to work with. Thank you!

Good storage, and somewhat inexpensive. its close to surrounding areas so if you live around sammamish or need to move. This is a place to store.

Mark is great, he runs a tight ship.