Public Storage in Bellevue is fantastic! Mila in particular is a fantastic employee, and all others I've worked with there are great people and helpful and efficient! The property itself is in a great location, tucked away and safe and clean. Uhaul is across the street too, which makes for handy return location for trucks and trailers. We are storing for a year due to a move, and Public Storage in Bellevue (both locations near Factoria) has been the easiest part of a big chore. Thanks to Mila and her team!
Melissa is a great on-site manager. Very pleasant, quick on her duties and really efficient. Location is great and seems very safe. Excited to rent here.
Melissa was absolutely brilliant in helping me get my storage unit lock to open! Even though it was super busy, she still found the time to help me and the others quickly, intelligently, and with total ease. Thank you so much!
Amy helped me out so much. I really appreciate her hard work!
Melissa has very very good customer service and communication. Very professional
Perfect and seamless! Great customer service
I find storage near me. I meet Melissa. She's an amazing . She followed up with me. She helped me go through all the process. Thank you.
Melissa went above and beyond helping me secure a storage unit this morning. She showed up early and was very professional and polite. She knows her job inside and out and answered all of questions. She sets a very high standard and represents the very best in our work force.
Melissa was a huge help on making things easy when I got a couple pallets of materials delivered to my unit!
Melissa was amazing. She followed up with me promptly when my online registration needed help. We toured units and I was signed up as a happy customer in less than 30 minutes!
I’d give six stars to Melissa if I could :)
Melissa was a great help with my situation and much appreciate to her for helping me take care of my units. Will definitely be using these guys in the future a lot more.
Thank you Public storage at Richard to help us making the moving and storage a pleasant experience. Especially the manager Mellisa went above and beyond to provide us the moving tools and hammers to take the furniture apart. She truly touched our heart! We thank you and hope the company will reward the best employee you have!
Hello there
This place has the best customer service I have seen since the '90s.
Mylia provided great customer service and help. Great storage location because of her.
Great experience with friendly and knowledgeable staff. Great job Melissa.
Melissa had a great customer service. Very knowledgeable, attention to details and a warm welcome with a big smile. Friendly staff. I would recommend this location to any of my family & friends.
Have several units here. Melissa, the property manager, is very friendly and on top of things here.
Melissa a huge help getting me and the app to get along High marks for service.
My experience with Melissa at this Public Storage was outstanding. Her attention to detail, her kindness and her willingness to assist with getting into the perfect unit, was a blessing and much appreciated.
Melissa at the office is amazing!!
Super nice staff. Very helpful. Storage was spacey and clean.
Great friendly and helpful staff!
Melissa Madrano is super reliable and fast at her services! Definitely recommend to come here for your belongings to be storage.
Very easy to use. In and out. Staff is very helpful, and the location is super convenient.
Mellisa facilitated the entire process efficiently and effectively !
Extremely knowledgeable and skilled at performing multiple property management tasks and clients all at once with ease.
Confidence inspiring.
Public Storage, the world’s leader in self storage gets there with professionals like Mellisa.
Huge thanks
Highly recommend
Melissa was such a big help! So glad I chose this location!
Melissa was a big help and I'll ever forget her kindness!
Melissa is a rockstar! I had difficulties with the initial website promotion passing through to my account so I went to the office and asked about what had happened. She calmly and kindly looked up my account, saw the payment I'd made and explained how the promotion would work very clearly. She also showed me the storage unit and walked the yard with me. Throughout the entire engagement, she was positive, kind, and courteous - Public Storage missed the mark on the dial in "customer service" (loosely defined) but hit a home run with Melissa running the office!!
Melissa was extremely helpful in helping to get us set up with a storage unit and move-in same day! She's extremely patient, diligent, and knowledgable and overall a wonderful person to work with!
Melissa is wonderful! We have had our unit since the beginning of February this year and have not regretted a single second of the extra storage space. Everyone is usually very friendly that has a unit at this location. Highly recommend
Kathleen is the most conscientious and resilient employees I’ve seen on your site. She answers all the important questions and she is very knowledgeable.
Harm, very nice, and does an amazing job with customers.
Very pleased with my rental process and polite service.
Harim was the best. I was in a pinch short on time between work and moving. Last minute, I had the pleasure of meeting Harim and with the BEST customer service. Ever Harum walked through my move planned, each room size according to items going in, and was not just trying to rent a unit but was genuinely concerned with my move being easy, no hiccupss. Harim made this easy for me. I have to mention that he even informed me of other locations that might be more accessible from my current location. Harim is the sun on a rainy day. Thanks Harim
Clean and well maintained property
Harim is very customer centric and has helped a number of times during our rental period. Thank you!
Harm assisted me with my lockout issue and he did a great job. He is awesome.
Harim gave me great help for my unit. He is awesome!!!
The property managers Hiram and Doug are both fantastic!
Harim at the office is so helpful! He was off on the day when we were moving stuff in. We had some issues with the check-in process. He came in to help us out. Harim is the best!
Harim at the office helped a lot for the move-in and move-out process. Very professional and thoughtful. Highly recommended.
Harim did an awsome job in helping me reserve a larger unit. Nice work.
Baron is very professional and proactive. I
Am very impressed. Top notch service.
Harim es una excelente persona, habla inglés y castellano, meticuloso con los detalles del alquiler, 5 de 5 bien ganadas.
Doug and Hareem worked very hard together to make the best deal possible for us. Recommend again, 10 out of 10
Harim is awesome! Helped me get set up with a new unit. Was helpful and answered all my questions.
Harim was very professional and he provided the assistance I needed. No hassle.
Lorita is so amazing. Great location and prices. Clean units.
Lorita at Public Storage was amazing. She took the time to really ask me about my move and was very helpful while I decided what I needed for the job at hand. She clearly takes pride in her job and has fantastic customer service skills. She is an asset to the company! Mary Bradley
I met Lorita at this small property, she was friendly and helpful explaining the processes. Looking forward to moving in later this year. Perfect location!
Harim at the Factory Public Storage was beyond helpful with helping with my rental Storage. He went above what I had hoped for with my situation. His patience and attitude and greetings for me were impeccable. He definitely solved my situation for me. He actually even helped me learn how to use my phone better with new apps. I was treated like I was family. Very Very Happy with Harim's service.
I would recommend anyone to this Storage facility with its fantastic customer service. Smile 😃
Lorita from the office called to confirm that it was I who changed credit cards for my autopay, which I appreciated. She agreed to try to eliminate a new rate increase! Great service!