Public Storage Self-Storage Units at 13105 SE 30th Street, Bellevue, WA

Melissa was such a big help! So glad I chose this location!

Melissa was a big help and I'll ever forget her kindness!

Melissa is a rockstar! I had difficulties with the initial website promotion passing through to my account so I went to the office and asked about what had happened. She calmly and kindly looked up my account, saw the payment I'd made and explained how the promotion would work very clearly. She also showed me the storage unit and walked the yard with me. Throughout the entire engagement, she was positive, kind, and courteous - Public Storage missed the mark on the dial in "customer service" (loosely defined) but hit a home run with Melissa running the office!!

Melissa was extremely helpful in helping to get us set up with a storage unit and move-in same day! She's extremely patient, diligent, and knowledgable and overall a wonderful person to work with!

Friendly service!

Melissa is wonderful! We have had our unit since the beginning of February this year and have not regretted a single second of the extra storage space. Everyone is usually very friendly that has a unit at this location. Highly recommend

I drove to this location 4 separate times during business hours & no worker was ever there any of those times!

Kathleen is the most conscientious and resilient employees I’ve seen on your site. She answers all the important questions and she is very knowledgeable.

Harm, very nice, and does an amazing job with customers.

Very pleased with my rental process and polite service.

Thanks harim.

Harim was the best. I was in a pinch short on time between work and moving. Last minute, I had the pleasure of meeting Harim and with the BEST customer service. Ever Harum walked through my move planned, each room size according to items going in, and was not just trying to rent a unit but was genuinely concerned with my move being easy, no hiccupss. Harim made this easy for me. I have to mention that he even informed me of other locations that might be more accessible from my current location. Harim is the sun on a rainy day. Thanks Harim

Harim did a great job

Clean and well maintained property

Harim is very customer centric and has helped a number of times during our rental period. Thank you!

Harm assisted me with my lockout issue and he did a great job. He is awesome.

Harim gave me great help for my unit. He is awesome!!!

The property managers Hiram and Doug are both fantastic!

Harim at the office is so helpful! He was off on the day when we were moving stuff in. We had some issues with the check-in process. He came in to help us out. Harim is the best!

Harim at the office helped a lot for the move-in and move-out process. Very professional and thoughtful. Highly recommended.

If i could give 0 stars i would do not use this storage facility our things are ruined due to rodent and ant infestation! And the manager or whatever harim tried to blame us! DO NOTUSE THIS STORAGE!!!! YOU HAVE BEEN WARNED

Harim did an awsome job in helping me reserve a larger unit. Nice work.

Baron is very professional and proactive. I Am very impressed. Top notch service.

Harim es una excelente persona, habla inglés y castellano, meticuloso con los detalles del alquiler, 5 de 5 bien ganadas.

Harim was awesome

Doug and Hareem worked very hard together to make the best deal possible for us. Recommend again, 10 out of 10

Harim did great job!!!

Harim is awesome! Helped me get set up with a new unit. Was helpful and answered all my questions.

Harim was very professional and he provided the assistance I needed. No hassle.

Lorita is fantastic!!!

Lorita is amazing!!!!!

Lorita is so amazing. Great location and prices. Clean units.

Lorita at Public Storage was amazing. She took the time to really ask me about my move and was very helpful while I decided what I needed for the job at hand. She clearly takes pride in her job and has fantastic customer service skills. She is an asset to the company! Mary Bradley

I met Lorita at this small property, she was friendly and helpful explaining the processes. Looking forward to moving in later this year. Perfect location!

Harim at the Factory Public Storage was beyond helpful with helping with my rental Storage. He went above what I had hoped for with my situation. His patience and attitude and greetings for me were impeccable. He definitely solved my situation for me. He actually even helped me learn how to use my phone better with new apps. I was treated like I was family. Very Very Happy with Harim's service. I would recommend anyone to this Storage facility with its fantastic customer service. Smile 😃

Gracias por su ayuda

Lorita from the office called to confirm that it was I who changed credit cards for my autopay, which I appreciated. She agreed to try to eliminate a new rate increase! Great service!

Harim help me get a unit at the best price.

“Harim” made our storage booking so easy, he was super helpful. We recommend this location 100%

Si quieren que alguien que able español venga a este lugar Harin

Excellent customer service, professional, and thoughtful!!! After rent a large unit for a day, I changed my mind. The staffs showed great attitude and very respectful, they fully refunded my rental without questions. I was very impressed! Thank you!

Hiram is VERY helpful and professional.

Spoke with Lorita. She was a gem! great customer service! Dennis was a huge help getting me set up! Love these guys! I've got 4 units for my business here.

During this pandemic, this has been the worst company to deal with. The rates are ridiculous at the moment and it is very hard for my family to even find a place to reside because of Covid. We are paying more to keep our stuff there, than monthly housing and I get a feeling the storage has an interest in my families belongings which pretty much is everything we need to continue to operate our businesses. The customer service is way below average. Maybe try providing solutions for your customers who have been affected by what's going on and teach the employees how to communicate using empathy for all customers wether it's billing or general questions. Just a start! But this will be the last time we do business here and hopefully all of our belongings are where we left them.

Harim was super professional and accommodating to make sure I had a space and whatever else to meet my short term needs. Very transparent about all aspects of the business and offers much advice and suggestions. Thank you for being a partner in my moving transition :)

Mr. Harim helped me get a storage and I was satisfied with the way he helped me out. Quick and easy. Definitely recommend renting at this property.

Harim is the most helpful person I have ever worked with at a storage facility. I had issues with accessing my unit in another state and Harim went above and beyond to help me. He was even willing to stay late!! (Usually not keen to write public reviews - my experience here with Harim has been that motivating)

Dennis was so great and very helpful getting my company set up with a great space and full service for our deliveries to our unit! Thanks Dennis.

Great service! Lori ya was great! Helpful and friendly!

The cement post are much too far removed from the entry code box. Which seems like a silly gripe. But this entryway actually has a reputation for scraping doors and sides of cars from tenants. The fact that they don’t tend to this easy fix (replace poles - relatively easy / put rubber bumpers on - extremely easy) sets the tone for these very mediocre storage units.

Needs markings on buildings such as A, B and better slope into lobby where there is an elevator for accessibility purposes. A 3 inch lip is hard to get over with mobility devices! The locker we rented had a water leak in it. Could do with more lighting also for lockers on 2nd floor. The one we have at the end of the row is very dark.

Dennis has been super helpful and friendly. He help us every step of the process and find the best fit for us.

We were looking for a drive up storage 10'x20' in the Bellevue area, without any appointment, we decide to stop by yesterday at this location and check it out. We met the staff on duty (his name is Dennis), he was very kind and helpful, led us (we could only have one person in the room each time, he was very strict following the rules) step by step to set up the rental agreement. Within a reasonable time frame, we set up everything. Dennis was kind , knowledgable and attentive to his duty. We had a great experience and very thankful to his help.

Before I comment on the facility...I want to acknowledge the staff person ...Dennis..he is very professional, very competent...organized....knowledgeable... terrific...I so hope he is appreciated!!! The facility is very clean and there are many options available...thank you so much!!! Dennis was extremely helpful and I will be back many more times and I am glad he will be able to assist me!! Thank you again!!

Everything you expect from a self store, and nothing more. Perfectly acceptable accommodations. Very friendly staff!

Dennis was a great help very knowledgeable and helpful, and a great sense of humor. Thank you Dennis for making us feel welcome!

Dennis was great! Helpful, considerate, all-around excellent

Lorita went that extra mile to help me sign up for the unit despite all the system difficulties. She persevered over 2 days and kept me up to date on the phone, until the contract was completed. Sad to see Leondrae the manager depart, but between Dennis and Lorita they are keeping the flag flying high.

Makes for a great home. Jk lol

I rented a 10x30 at public storage, just vacated the unit yesterday and over stayed trying to clean up and remove all the donations and trash from the premise. I would love to say Lorita the relief manager was very understanding and welcoming. She was so pleasant that when my daughter graduates from Wazzu we will be back. We need to have the human touch and Lorita sure had it!! Lorita l will be back!!

Amazing customer service. Love Dennis! He is a great stand up guy. Definitely would recommend.

I dedicated to her work and takes pride in this property. He is always cleaning this place. Nothing escapes his eye. He goes the extra mile for her customers. My family rented a unit in a different state for over 3 years, so I know what storage units can be like when poorly maintained or well kept. He makes this difference in how this property looks and operates. He always fights for the customer. Definitely a keeper.

Dennis was incredibly helpful throughout the entire process, especially given I had several unique requests. I was truly surprised by the level of service I received at this small and discreet Public Storage. If you're close by, this is the best place you could hope for.

A storage place is a storage place, but Leondre puts this one over the top. Friendly, helpful, and a genuinely nice guy makes this place with renting from over and over again. Thanks Leondre!

Leon has been incredibly helpful and accommodating to my requests while i used the storage services here. Clean spaces too. Recommended.

Dennis is good person he shows me a lot and helped me a lot

Great place, great location, very helpful staff.

Public Storage on 30th in Bellevue is an excellent location. The unit was clean and dry. The manager, Leon Drae, is extremely helpful and professional. He gets 5 stars in my book for his careful attention to detail. He made sure we had all the stuff we needed to unload our POD., made sure the POD driver put it in the correct location where it was easiest to unload it and opened gates to best access our storage place. He did a great job.

Easy in and easy out.

Stopped in to buy moving supplies and Leondrae was very helpful. Thank you!! 😊

LEONDRAE IS SO HELPFUL AND MADE OUR EXPERIENCE GREAT AND EASY!

Awesome customer service very personable.

Dennis was absolutely friendly amazing and pleasant to work with!

Dennis was very helpful finding a storage unit that would work best for me. I rented it on the spot. Dennis was a pleasure doing business with.

The BEST! Ben is amazing! Cory very helpful! A thousand times better than Public Storage!!!!

Good service! Denis is pretty good and patience!

This is a good property and have a friendly staff. My stuff was as good as I placed them after 3 months.

LeonDrae did an amazing job. He was friendly, welcoming and very knowledgeable about the unit. Even when we mentioned we were going to another place, he wasn't pushy and welcomed us to find the best price and option that fit our needs. It was that attitude that bright us back to reserve a space! Would highly recommend.

LeonDrae did a great job!!! Thanks

Thanks Leondrae . good job thanks for the help

Great place, safe, secure and amazing staff

Great job Dennis!

Great value, convenient, clean and professional. The internet pricing fit our budget, the location, and ease of access is great, the property is kept clean and tidy, the on staff are courteous and professional. The on-site manager asked us a few questions to better understand our storage needs. Then he offered a few options to consider. He also showed the ability to be flexibile to our storage needs if or when our situation changes. Storage made easy.

Nitu was very friendy and help me with all my needs

Dennis was very nice and helpful. We thought we'd need a larger unit but he helped us figure out that a smaller one would be sufficient which also meant saving money!

The leondrae is great

Good staff, clean property and storage units. Good move in deal online!

Do you have space for monthly automobile storage.

Great management and staff, very courteous and professional! Rooms are clean and secure. I had a problem with the door of my unit, and they were able to fix it immediately. Highly recommended!

This place is awesome. Great prices and friendly staff.

Very kind and helpful and also fast love this location very protected ive had my storage broke into at another location so im very satisfied with the security here and also the employee thank you

BEST SERVICE in Bellevue for your storage needs, I was stressed because my previous storage facilities was closing down, to build apartments, with short notice I had to find a place that met my needs and was not a hassle to get to. I made an appointment to check this place out and the manager LeonDrae was awesome, answered all my questions showed me some units that was priced less than what I was paying before and it was bigger. I wasn't sure so I reserved one then later LeonDrae took care of making sure I got the storage space that met all my needs. I would recommend this storage facilities over the other ones. Very clean, professional service, simple process and great security. Thanks Public Storage.

Great place. Leandre helped us, excellent job and amazing customer service!

The manager Leondre was efficient and friendly overall very pleasant experience

Absolutely LOVED my experience with this Public Storage facility and Leondre ! He is extremely helpful, curteous and hard working. It was a very easy process getting everything moved in and set up. I would highly recommend using this storage facility and highly appreciated Leondre's great customer service.

The facility was clean in immaculate. The staff was courteous kind and conscientious. Leondrae in particular, was extraordinarily helpful. Thanks to this facility and crew we were able to get an enormous move completed we're so grateful for the help and kindness of the staff.

I walked in looking for information and walked out with a 10 x 10 rental agreement. The site manager was professional and very helpful.

This place is nice, Dennis was a really cool guy, would come again.

Staff is very helpful and friendly and storage unit is clean.

Leondre was very friendly and helpful!

Brother rented here. Mylia help with everything and very nice.

Mylia always helps me even though I come in a few minutes before closing! My space is in Las Vegas but she remembers me by name and has my account up and ready when she sees my car pull in!

Great service and facility

Very professional, very helpful

I don’t rent at this location but stopped in to pay a bill on my way home last month. The manager working, Mylia was so charming she made paying a bill delightful. Whenever I need help with my account I stop by here knowing I will be happy and laugh for 5 minutes with this wonderful person. Thank you for the smiles!

Dennis was great, very informative with explaining expectations and answering all my questions.

Dennis was a great help

Dennis was very friendly and helpful.

Dennis is an absolute pleasure to deal with - he made the process of renting a unit very straight, easy and clear. I’m glad to have Dennis as my contact at public storage - he is a gentleman!!

Dennis was fantastic! Made everything so easy for me as this was a stressful move. Recommend him highly!

Dennis and Clark have both been very helpful. Units are clean and easy to access while very secure. Supplies are easy to purchase and their recommendations were very helpful. I would recommend to anyone looking for outside access storage units.

Dennis was the one at the desk when I went and signed up for a unit and he was extremely polite and helpful. He made it super easy to find and get what I need, I appreciate it!

Philip was great and he ex pained everything clearly.

Dennis was great helping us with our great experience.

Dennis provides me a good service!

Dennis has been very helpful & curtious during the water service repair project

Excellent service by Dennis

Dennis is awesome! Very helpful with everything we needed. Answered all of our questions and made sure we had everything we needed! Showed us multiple options to decide what fit our needs best. Highly recommend.

I've rented through public storage before and I've always been pleased with this company. Now renting with the public storage on 30th st. In factoria has exceeded all my expectations and Dennis went above and beyond to help is find the right unit for the right place. So happy to have our stuff stored here.

Tracy was very helpful and friendly.

Tracy, is awesome. Great customer service. She goes out of her way to help customers with required info. Great facility

Tracy was wonderful and very helpful

Tracy was just great. Easy & efficient rental- no pressure. She helped me find something that fit my needs and budget.

Tracy was very helpful and super friendly!

Tracy was wonderful. Helped me with all my questions...🌻🌻🌻👍

She was very nice and and explained everything very easily

Tracy made the process fast and easy. Overall good experience.

excellent service, friendly staff, special thanks to Tracy for helping me to resolve an issue I had with payment process.

Tracy has been awesome

excellent service, friendly staff, special thanks to Tracy for helping me to resolve an issue I had with my payment process. Thanks!

I stored my car here and had the best customer service! Tracy is amazing!

Tracy was super helpful and got me set up quick and easy with very little notice!

Brittany was very helpful! 😁👍

Why do the hours say its open until 6 if I am here at 5 and nobody is here?

Brittany is absolutely amazing and has gone above and beyond in extending superior customer service to making a stressed out mom, a valued customer in less than 5 minutes. Brittany you sincerely lightened my load today. You are my storage angel!!!!!

Rose was very friendly and explained all the details related to renting my storage unit.

Philip was great - very helpful and knowledgeable.

Brittany was very helpful, knowledge and quick.

Brittany made the rental process go quickly. She was very polite and patient with all of my questions. This public Storage has widest aisles I have ever seen at a storage facility.

Brittney was very helpful and efficient

Brittany does a good job maintaining the property

Brittany was very nice and helpful! The facility is very clean and has excellent clearance for vehicles.

Great experience! Fantastic service!

Brittany was great! Help me navigate to the storage process to get the best deal available and most convenient storage at the best price very much help! She deserves a promotion and or raise. The employees of this are the best.

Brittney was very helpful and answered all of my questions to make sure I was able to get the materials required for my storage needs

Online reservation was easy. Stopped in the next day, Sean made the process quick and simple.

Good and friendly place

0 stars. Raised rates $11/mo. a month after I decided to go cheap with this dump rather than the place across the street that was $10 more for climate control and better gate hours. Yeah the gate hours here are ridiculous- like 9:30-6 or something like that. Unhelpful staff, bad hours, bad rolling cart, bad door security, no climate control, sometimes smelled like gasoline, dead spiders in every cardboard box not completely sealed, rickety doors, a gate keypad that makes it impossible to know whether you've successfully hit a key... the list goes on and on. The main building used to have a keypad lock on it that seemed like it had been pulled off before- super loose. (the numbers 0-4 were written on the cheap business card they give you with the codes as if they were 1-5) and it was a total pain to work with. They fixed it though. By removing the lock entirely- now the main building is unlocked and they rely on the 6' gate, security cameras and the busted old luanne sheeting doors and padlocks in the building for security. Dead spiders Everywhere in the unit. Seriously, if you need storage right here, go across the street.

Britney just singed me up for a business account. I have done this before at other places and it can take forever! It was painless. She is very knowledgeable and professional!

Sean is best manager I've ever seen. Very quick, professional and friendly work.

Well secured place Clean.

Very nice

4 stars for not being open past 5 or 6, clean facilities. Exit number pad is a bit wonky too.

Poor hours

RATS! DO NOT RENT STORAGE HERE! I stored my personal belongings in new boxes and plastic bins. The boxes were eaten into and the poop was everywhere so there was nothing salvageable in the boxes they were into. They ate clothing (not synthetic/polyester) cotton, linen, and they urinated so there was absolutely nothing to do but throw away the boxes. I had office chairs that were fabric that had urine and poop, again, the trash. Wires from some of my equipment were chewed and ruined. WILL NOT REPORT TO MANAGEMENT: The staff member I reported this to told me in person that SHE DID NOT REPORT THE RATS TO HER MANAGEMENT. That I needed to contact the insurance company. One of the staff members told me that they have rat traps surrounding the property and it's not the companies FAULT that they build on wetland properties, that it is just not their FAULT. If you have PLASTIC BINS, maybe it's ok if you don't mind rat poop and urine.

Easy transaction and Brittany was super helpful

Sean and Brittany were awesome! Went above and beyond to help me get what I need.

Bump up rent continuously. There hours are unreasonable, so you cannot get into your storage units early or late in the day.

Brittany is very helpful and outgoing and very pleasant to work with😀

We were able to effortlessly rent with Brittany. She was super friendly and gave us a tour. Called her peers to confirm offer details to make sure we get the best deal. Thanks we look forward to using storage at this location - thanks!

Brittany was extremely helpful! I would highly recommend coming here!

As a business that uses this facility the new hours are awful. Wish that you go back to the old hours.

Blake did a great job assisting me

DO NOT RENT FROM PUBLIC STORAGE. F rating from Better Business Bureau. They jack up rent every 6 months. I have to pay $406 every month for a 10 x 20. Online AT SAME LOCATION 10 x 10 is $126. THAT WOULD BE $252 FOR 10 X 20. THEY PREY ON CUSTOMERS. They count on it being too much of a pain to move. I believe all the 5 star reviews are phony and submitted by Public Storage. Don't get me wrong, I've had no problems with employees, but the corporation has unethical practices. Don't trust my review, Google "Public Storage complaints". They also changed access hours from 6 am - 9 pm to 9:30 am - 6:00 pm. The corporation is a total scam!

Great service. Thanks for the help Marcus!

I was in a hurry and they help me quick. TY Joe

Easy-peasy process. In and out in 15 min. Clean units and fair price. Lukus helped us out.

Secured and easily accessible. Lauren is really nice person and made my work very easy with her guidance !

Easy to set up! Lauren was so helpful and friendly. Highly recommend this location.

Let me just start off by saying that I had my reservations about this process due to past experiences; however, Lauren at the Bellevue location not only gave me a wonderful deal but she also called to ensure my move went seamlessly. I also can't forget about Ryan for initially checking all locations for me as well. Professional employees like Lauren and Ryan will remain the reason as to why customers like myself and others will return to this location.

Anthony was awesome. He recommended the right size unit with a decent price. Reservations were easy, quick, and painless. Will suggest to all my family and friends.

Lauren has been great to work with!

Lauren was extremely courteous and prompt efficient and have a great smile :-)

Lauren was a delight to work with. Service was terrific 😁

Had a few questions about sizes, prices and policies. Lauren was very helpful and gave me a tour of the units available. She made sure I had enough space in the unit for what I have to store. I will definitely recommend this place to friends and famimy!

Friendly staff. Easy to sign up. Kyle did an excellent job!!

I was helping a friend vacate, and I was very impressed with the service and staff on the property. Lauren was very patient and understanding with us and was remarkably accommodating to our questions about the process of vacating.

Lauren was awesome and very helpful.. Customer for life.

Marcus was a very helpful attendant.

Lauren was the gal who helped me out--she's great! She's the resident manager & clearly very competent about her facility. She's very efficient and KNOWS HER STUFF. YOU WANT TO WORK WITH THIS GAL. Best experience ever.

Friendly fast clearly explained service! Thank you Marcus and Lauren!

Service was awesome. Lauren was very informative and helpful.

Lauren was EXTREMELY helpful. Knowledgeable and friendly. Would definitely recommend to friends and family.

We have had a wonderful experience with Ryan and the staff at the Public Storage Facility. He has been very friendly and extremely easy to work with. The follow up of the staff was also very helpful. I'm so glad we found such a nice facility to work with.

lauren, the person who works there, was pleasant and efficient.

Brittany was an amazing manager on site. Very friendly and took the time to explain all the details and show me around. A++

Lauren was extremely helpful and very pleasant to work with and I look forward to seeing her again. Made the stress of moving a little easier with her friendly smile and great attitude

Liz is great at customer satisfaction!!

Good experience. Everything was quick and easy

The staff name's Jeffe is very welcome and give me a nice help.

Kenneth is great. Very friendly and professional. Would definitely recommend

great staff, nice service with a big ant on the counter for halloween

Kenneth was very helpful and friendly.

Kenneth is very knowledgable about the products & extremely personable.

The customer service at this facility is outstanding. Kellie was efficient, professional and well-informed about the facility and the pros and cons of the various units.

Kellie was very helpful and did a great job! Property # 08249

Kellie rocks she was very helpfull and great customer service¡

Kellie was great. She helped me get exactly what I needed at a great price!

Kelli was a very patient, kind worker for public storage. Well mannered and professional service.

Kelly customer service was exceptional and very helpful in explaining the rental information. Thanks Kelly

Kellie is outgoing, personable and helpful! Off to a great start!

Thank you Jeff for your help changing the high ceiling bulb!

Kellie exemplifies professionalism above and beyond any storage facility I've seen in more than 30 years in the moving and storage industry.

Kellie is a gem. So helpful!

Trent - did a wonderful job of frequent follow up as I had made booking 3 weeks in advance and also helped me transfer my reservation with a better deal

They need to train their workers. Some didn't know policies. I was told 2 different stories. Gave me a non working number for their supervisor

Kellie is ammaaazzingggg!😃 Nicest lady in town!

Dorian did a fantastic job from almost immediate phone contact when I reserved online, to welcoming me by name when I showed up. He knows what he's doing and answered all my questions very well. Highly recommend!

The main difference between storage facilities is the customer service you receive, and Dorian is the Best. He is thorough, respectful, knowledgeable, courteous and has a great sense of humor. It is always a pleasure to do business with him! And the units are nice too.

Every time I've come to purchase boxes or supplies at this location, Dorian has been completely helpful and friendly. Thanks!

Dorian was the greatest thing that ever happened to public storage !!!! The best !!!!!! I will come back again!!!!!!!

I have a unit at another storage but I come to this location to pay my bill because it's closer. Dorian customer service is always amazing,I even bought some boxes from him.Great customer service.Come see Dorian!

Dorian is the man! Quiet property and easy to get too.

The best! Dorian, the main man onsite, is incredible. Excellent customer service

Dorian's an awesome dude. Fantastic customer service! Gove this man a raise.

Easy access to and from the freeway, very secure units and the staff is very friendly and helpful!

Friendly fast and easy. Lowest price in town too.

$1 for storage 10x13 for 1st month! Who would not love that? Dave was a lot of help when we rented our storage. He was very helpful and answers all our questions. Definitely will recommend this location to our friends. Thanks again Dave!

Dorian is awesome! 👍 He was very thorough and I did the online hold to get the discounted rate which also went beautifully! Highly recommended!

Dorian at this location is awesome! He's very polite and professional. I highly recommend storing at this location.

Very quick and easy.

It was a great experience at this Public Storage location from the beginning! I reserved my locker online and the next business day I received a call from the on-site manager Dorian to confirm my reservation and answer any questions I had. Upon arrival I was met by Dorian who showed me the locker I was renting. I decided the locker I rented was too small, so he was able to change my reservation to a larger size. No problem. The rental process was explained to me in-depth and all costs were transparent and easy to understand. Moving is never an easy process, but Dorian at Public storage made things a breeze.

5 Star Service From Dorian!

Augusto and Jeff were great to work with.

I always recommend this place when anyone I know needs storage. Augusto always creates a positive experience during what can be a stressful time.

Came looking for boxes and Augusto was really helpful by pointing out which boxes would best work for me. Thanks!

The efficient friendly service Augusto provided gave us one last thing to worry about during our move.

Came for the storage, stayed because of Augusto. He's the best thing this place has going for it. Facility is OK.

Augusto, thanks for all of the years of great service! Always recommend my friends and family to come store at your facility.

My boyfriend and I rented a space here and I was so surprised by the great customer service Augusto provided! We have stored at Public Storage before but this way by far the best experience we've had with this company.

I accompanied my elderly mother in law to rent a space here because she is moving to the retirement community down the road. Augusto was so kind and attentive to her, it certainly made the rental a snap! I could not recommend this place enough!

Augusto rocks! Such great service :)

Can always count on Augusto to provide great service. The unit we have has been indispensable for my family all these years.

Augusto provided great service and helped in choosing a unit, that has worked out great so far.

Have stored here many times. I keep coming back because of the month to month leases and great service by Augusto.

Had a great move in experience because of Augusto. His efficiency took some stress out of my moving experience.

Stored here for 6 months and had a great experience! Will.

My friend and I rented a space recently and was quite impressed with the customer service!

I just wanted to say what a pleasure it was meeting Dave at your SE 30th street location. He showed me around the property, answered all of my questions, and was ver helpful. I look forward to renting from Public Storage.

The customer service was excellenet agusto and mr burgess were very helpful and polite, unfortunantly i was not happy with the over all security of the premesis i had my unit broken into and i lost a lot of valuable items but all in all the staff was helpful and helped me to take the proper measures to insure recovery

Very accommodating manager. Prices are nice, worth the trip from Seattle.

Rebecca and Augusto are great.

They are very helpful and Augusto gives great service

Augusto the property manager rules! Awesome service with a smile every time.

Proficiently staff, great customer service. Zehn was very helpful and kind. Great prices and variety on storage rooms.

Very kind, efficient, and helpful. I highly recommend storing with them.

Rented a storage unit here not too long ago. The only thing that made it stand out from the other facilities was the property manager Augusto. Thanks for the great service!

Great service, would rent again!

I like coming here to buy boxes. There is rarely any lines and I always receive good service.

Had a storage unit here for a couple months. Received great customer service from the property manager and if I ever need storage again I'll be coming back.

Dave rocks! Always give me a hand full of great advice. Makes storage a pleasure.

After experiencing bad customer service at a storage place I came in to this public storage. I had the pleasure to be greeted by your employee Casanova. He was very informative and knowledgeable to my questions, I will definitely be back and recommend his services.

I have had a great experience here. Two codes and two keys required for entry. Very secure. I forgot my codes one time and they verified my identity and set me up with new ones. Fun people in the office too. I recommend them.

it is a good public storage it could use a little repair all in all safe clean and good employees,Avgusto and Laura and dave have always treated me with respect and kindness.

Though I didn't rent a space here but I found their employee to be very friendly and professional. The person I talked to was named Dave. I left my phone number on the Public Storage's website and within minutes I got a call from Dave. When I got to the site, Dave was very kind and showed me the unit and explained many things to me. The price is really good at this place but I didn't find the size I needed otherwise I would rent here.