Public Storage Self-Storage Units at 13105 SE 30th Street, Bellevue, WA

Mylia provided great customer service and help. Great storage location because of her.

Mellisa is great

Great service!

Lorita is fantastic!!!

Great experience with friendly and knowledgeable staff. Great job Melissa.

Melissa had a great customer service. Very knowledgeable, attention to details and a warm welcome with a big smile. Friendly staff. I would recommend this location to any of my family & friends.

Have several units here. Melissa, the property manager, is very friendly and on top of things here.

Melissa a huge help getting me and the app to get along High marks for service.

My experience with Melissa at this Public Storage was outstanding. Her attention to detail, her kindness and her willingness to assist with getting into the perfect unit, was a blessing and much appreciated.

Melissa is AWESOME!!!

Melissa at the office is amazing!!

Super nice staff. Very helpful. Storage was spacey and clean.

Great friendly and helpful staff!

We rented a unit to move into Nov.3rd. of 2023. We had to put a lock on it as per their requirements before moving in. On Nov. 3rd. we went to get prepared to move in and found water standing in the unit with water damage. We showed this to the manager immediately. She checked to see if we could switch units and was told that we could not do that without the price doubling. She told us at that time we would be refunded our money. Since that point, I have called numerous times since we never received our refund. Again, I was told by different people the refund was on the way. Nothing happened. I have stopped in numerous times and no one has been in the office, and they never answer the phone. Today 2/22/24 I called and finally got someone. I explained the situation again, and I was told because we had the lock on the unit (as required by them) we would not get a refund. I find this company will take your money, but refuse to refund on an issue that was theirs and did nothing to help us. NEVER USE THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! This is not even worthy of one star since we were cheated by them!

Melissa Madrano is super reliable and fast at her services! Definitely recommend to come here for your belongings to be storage.

Very easy to use. In and out. Staff is very helpful, and the location is super convenient.

Mellisa facilitated the entire process efficiently and effectively ! Extremely knowledgeable and skilled at performing multiple property management tasks and clients all at once with ease. Confidence inspiring. Public Storage, the world’s leader in self storage gets there with professionals like Mellisa. Huge thanks Highly recommend

Melissa was such a big help! So glad I chose this location!

Melissa was a big help and I'll ever forget her kindness!

Melissa is a rockstar! I had difficulties with the initial website promotion passing through to my account so I went to the office and asked about what had happened. She calmly and kindly looked up my account, saw the payment I'd made and explained how the promotion would work very clearly. She also showed me the storage unit and walked the yard with me. Throughout the entire engagement, she was positive, kind, and courteous - Public Storage missed the mark on the dial in "customer service" (loosely defined) but hit a home run with Melissa running the office!!

Melissa was extremely helpful in helping to get us set up with a storage unit and move-in same day! She's extremely patient, diligent, and knowledgable and overall a wonderful person to work with!

Friendly service!

Melissa is wonderful! We have had our unit since the beginning of February this year and have not regretted a single second of the extra storage space. Everyone is usually very friendly that has a unit at this location. Highly recommend

I drove to this location 4 separate times during business hours & no worker was ever there any of those times!

Kathleen is the most conscientious and resilient employees I’ve seen on your site. She answers all the important questions and she is very knowledgeable.

Harm, very nice, and does an amazing job with customers.

Very pleased with my rental process and polite service.

Thanks harim.

Harim was the best. I was in a pinch short on time between work and moving. Last minute, I had the pleasure of meeting Harim and with the BEST customer service. Ever Harum walked through my move planned, each room size according to items going in, and was not just trying to rent a unit but was genuinely concerned with my move being easy, no hiccupss. Harim made this easy for me. I have to mention that he even informed me of other locations that might be more accessible from my current location. Harim is the sun on a rainy day. Thanks Harim

Harim did a great job

Clean and well maintained property

Harim is very customer centric and has helped a number of times during our rental period. Thank you!

Harm assisted me with my lockout issue and he did a great job. He is awesome.

Harim gave me great help for my unit. He is awesome!!!