Public Storage Self-Storage Units at 14123 Jefferson Davis Highway, Woodbridge, VA

Please stay away from this public storage unit or any other in the local area. Go with another company because public storage only care about money and do not appreciate customers. This place is full of mice and bugs which destroyed all my belongings. They are forcing me to clean all the mess the mice have made and they don’t care about your health. Also they are very aggressive with rate increases and offer the same unit for half the cost.

Highway Robbery! They change rates without notification, and its not worth it! We will be moving out of here asap!

Great customer service. Imbad was a great help and super knowledgeable. Thank you!

Thank You for your help imdad

Imdad very help full

Syed is very nice and professional always says hi to me and ask me if I need anything best customers service clean property

Syed Was really helpful

There’s not much to tell, but selecting the location closest to me was great, move in price was reasonably ok, and the move in went great. Now I’ve just got to get cracking on the emptying part, because it’s not my first rodeo I know how these prices can easily creep up. My son actually procured the storage facility for me because he also stores items at a Public Storage site as well.

Nice Customer Service. Imdad very nice

Syed the manger was really helpful he explained everything thing very professional

Great customer service.

Every thing was beautiful and professional. Thank you.

The property mangar stef was really informative was a smooth rental good customer service .

Good customer service by syed very nice helpful

Imdad had great help

The manager syed was really helpful good customer service

Top of the morning Review.Let me start out by saying Mr.Vic (you should ask for him )😉. I am in the process of selling a 4 bedroom house 🏡( How come NOBODY WARNED ME STUFF YOU ACCUMULATE). I searched around for several locations so I could make the best decision for my needs .After making my decision to go with public storage my next step was to figure out exactly which location (the struggle was real ) During the search 14924 Richmond Hwy Woodbridge VA continuously showed up with top reviews (of course I followed my instincts).I am now at the storage as we speak .I 😱 screamed lol with sooooooo much excitement (I had no idea the space is this huge (bigger than two of my bedrooms put together (I should of paid them mortgage).Now I have motivated you to look into public storage go get your space (tell a friend to tell a friend(let me continue on with my move in ).Mr.Vic I appreciate you so much you are definitely the highlight of my fiancé and I morning experience.Thanks from the Taylors.

Patty is amazing!!! I had a wonderful experience she was very helpful, nice, and answered every question I had! Thank you again Patty!!

Thanks for your help Imdad

The manager syed was really helpful and gave me good price

Great customer service from manger syed

Rate hikes every few months.. lure in with lower rates and gets really expensive. this specific location is better compared to the surrounding ones

Great customer service

The manger on site is very helpful syed

Customer service very good manger is nice

I justo rented the unit here the propeerty manager syed was really helpful and informativo

Nice customer service

I have to edit this review, although 4 years ago I received a great move in-since then my rent has more than doubled!! !!!!!!!!RATE HAS DOUBLED PLUS! My rent began at 100$. After a year it went to a reasonable increase of 135$. IT IS NOW 238$$!!!!!! The WORST IS-I CAN PAY 100$ IF I SIMPLY MOVE MY BELONGINGS TO ANOTHER UNIT AT PUBLIC STORAGE. THE EXPENSE OF MOVING TO ANOTHER STORAGE IS HUNDREDS OF DOLLARS, AS I AM A SINGLE WOMAN AND MUST HIRE. THEY TELL ME TO CALL CORPORATE TOGET IT LOWERED-YOU CAN CALL-BUT YOU WILL NOT SPEAK TO A HUMAN. I CANNOT BELIEVE THIS IS ALLOWED. MORE THAN DOUBLE. WE SHOULD ALL CALL THE BETTER BUSINESS BUREA! I am going to AS SOON AS I HAVE ANOTHER 2 HOURS TO WASTE TRYING TO SPEAK TO SOMEONE OR RECEIVE A RETURN CALL. BAD BUSINESS PS😠😤😡 They tell you to had a surprisingly really great experience that hate to admit I did not expect. My whole move has been riddled with problems & stressful too. I first stopped into Public Storage on Jefferson Davis Highway two weeks ago. I had planned to move boxes of overflow that weekend. I started the process and found I had no drivers license with me. I was helped by Lindsey. She was so gracious. Took me to see the units and then held one on the ground floor! I didn’t get back that weekend, in fact it was two weeks later. I would receive a curtest call about once a week from Lindsey just to quickly ask me if I want to hold the unit. I was so amazed. When I finally got it together & hired another fabulous small business to move my boxes, (Rt 1Movers) again Lindsey made it painless. I ran up before the first load was moved-to sign the paperwork. Lindsey went thru it all & had held a great first floor inside unit. She also offered to take the movers thru the storage and make sure it goes well & hold the key for me when they were done so I wouldn’t have to be there at all to unload. She suggested I go home & have a nap. Which I did. This excellent service has totally changed my attitude and again let me enjoy my new home. I would recommend for all to use this company, especially this location. Lindsey is who to ask for, although I am sure they will give you excellent service. Thank You Lindsey & Public Storage on Jefferson Davis Highway!

Rented the unit here the manager syed is very helpful and nice

Nice customer service

Just rented 2 units 10x20 the manager one the site Syed was really helpful explain every to me in details good customer service clean property

Just rented 5x5 the manager at this location syed was reaññy helpfull he explained everything in detail

I just rented 10x10 syed the mánager was really helpfu and professional

Facilities are pretty old and dirty doors get stuck on coded locks, and they raise the rates every six months.

I just came to rent a unit the manager on site SYED was really helpful and professional

I'm not very happy, they have a lot of mice. I don't recommend it for people who want to store beds or furniture because they will be destroyed. Even if I put repellent, it didn't work.

Good place to store with friendly workers.

Fantastic!

It's a little hard to get to with all the route 1 construction, but worth it!

Nice spot. Construction is a pain though

Mr Brendon was very nice

Great service brendon is a delight

Syed was really helpfull and professional nice experience will my friends for this location

I have utilized Public Storage for many years consecutively and have to let the Company know how Outstanding and Customer Service oriented their employee ‘Brendan’ is. He is professional, kind, and goes above and beyond to be assist his customers! When Brendan states he’s going to do something for you, he keeps his commitment and gets it handled! Thank you Brendan, for always doing a ‘Job Well Done!’

Brendon is an awesome person with an outstanding personality, and very helpful.

Syed was very helpfull and good service , I will definitely recommend to come here

Vic was incredibly helpful as we tried to navigate through our move and needed storage. He walked us through the process of renting a unit, helped us find the perfect fit and was kind and professional. It's hard to find such genuinely helpful, thoughtful and kind people these days, I'm glad we found Vic who made the process seamless from start to finish. Thanks, Vic!!

Brenden was very upfront and honest and a great help I would recommend him to anyone he's the best

Brendon was so happy to help me and my girlfriend with getting a storage for the first time. He was very clear with the information he gave us. I would recommend this location if anyone is near.

BRENDON HAS GREAT customer service.. he knows his stuff very easy process to obtain my storage.. My guy is doing a great job !!!

Everyone here is awesome. Very friendly and professional. Thanks for everything!

I always get my account or rate stays the same for six months which helps me a lot

The experience was smooth and easy. But the best part was Lito's customer service skills. This young man was knowledgeable, kind and smart. I would recommend this place to anyone with storage needs.

Great service, management was very helpful

Great customer service and polite and professional staff!

Brendon was AMAZING! Got me in and out and explained everything with ease. He made this process so easy for me and I am grateful! Keep up the great work and the facilities are great as well!

Great and easy experience, Brandon made everything easy like water

They staff here is awesome they are always here most locations is hard to go in and pay. Thanks Jessica for your loyalty

Thank you for your help Jessica. Gratis customer service.

Jessica helped with my move in. It was all very simple and easy, stress free and she was very knowledgable!! I would recommend her if you are looking for great customer service!!!

Hands down the best storage facility I have ever dealt with. Brendon is amazing and pleasure to deal with. He went above and beyond helping me out and giving me more time. His patience and understanding really made me decide to use you guys. The world needs more brendons.. Thanks a lot dude!!

I love the customer service provided by Jessica she’s awesome and very helpful

Really great customer service Jessica. Thank you for your help.

Brendan was an awesome help. He took his time and was very patient and kind

Buen lugar excelente servicio jessica

Great customer satisfaction from Jessica

Jessica was wonderful helpful and an asset to your company

Great service, convenient move in process, reasonable rates. Boxes were pricy but that can't be helped. The office is clean and neat.

Great customer service. Thank you for your help Jessica.

Jessica was such a help, amazing service and helped me get the info i needed!

Vick at the Woodbridge location on Jefferson Davis went above and beyond to help my family. We had a bad situation and his kindness was a great help to us. I would definitely recommend this public storage facility to anyone

Janet was do helpful and accomadating. She knows her job well.

Very good service

Awesome staff Super helpful. They help me to get the right price for the best unit. The took the extra mile to provide the best service.

Great service

Thank you Jessica for your great customer service! shes very nice and great help :)

Jessica was very helpful! she took care of all the paperwork in a blink of an eyes and answered all questions i had.

I moved to a new area and didn’t have the space for everything I had so I called around looking for a place to store my extra items. Finally I reached out to you guys. Jessica was so helpful over the phone and answered all of my questions. Overall I’ll definitely be referring you guys to anyone who needs extra storage. Thanks for everything very much appreciated

Excelente customer service Thank you Jessica for your help.

The young lady in the office, was very nice, very helpful. I appreciate her customer service.

a good seevicion Janet thanks for being passionate

Been using this storage for a long time, and couldn’t be more happier. Wanted to change to a bigger unit and Janet was awesome and super helpful.

Janet was very helpful and nice. And the property is well maintained.

Great customer service, great prices, and such welcoming employees. 10/10!

This location was very clean and the staff is very nice and professional, especially David. David was knowledgable and was helpful in telling me everything I needed to know about moving in. Thank you for a great experience.

I had no trouble returning a unit for all my things. Jessica was very helpful and knowledgeable about renting a unit. She demonstrated great customer service, I recommend this place to anyone.