Public Storage Self-Storage Units at 14123 Jefferson Davis Highway, Woodbridge, VA
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 37/moSmall 5'x5'
$ 37/mo $49Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 47/moSmall 5'x10'
$ 47/mo $63Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 66/moSmall 5'x10'
$ 66/mo $88Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 102/moMedium 10'x10'
$ 102/mo $136Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 124/moMedium 10'x10'
$ 124/mo $165Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x15'Online only price$ 144/moLarge 10'x15'
$ 144/mo $192Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 196/moLarge 10'x20'
$ 196/mo $261Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 332/moLarge 10'x30'
$ 332/mo $442Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 332/moLarge 10'x30'
$ 332/mo $442Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Woodbridge
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Woodbridge Storage Units Near Route 1
Woodbridge storage units near Route 1 makes fighting clutter easy. This location is also close to I-95 for maximum convenience, whether you're commuting or just heading back to your newly organized home.
From Little League to dance class, we know that Woodbridge families are busy. Store it all in one of our 5x5 storage units, which can help you keep children's clothing, toys, instruments, and sports equipment organized until you need it. This location is just down the road from Veterans Memorial Park, where many families spend their weekend cheering on their local youth teams.
We also have 5x10 storage units, which are perfect for camping gear, bicycles, or boating gear to use for a day at Belmont Bay Harbor Marina, Fairfax Yacht Club, or Captain John Beach Marina just a short drive away.
If your storage needs are more about taking care of the inside of your home, we've got you covered there, too. 10x10 storage units can hold up to three rooms worth of furniture, appliances, and home goods. 10x10 storage units are also handy if you need to stash items away during a home renovation or remodeling project.
After you've stored your stuff, you'll be free to enjoy the banks of the Potomac River, a quaint stroll through Old Town Alexandria, or a visit to Washington, DC to check out the National Gallery, which are all less than an hour from this location.
We have both indoor storage units and outdoor storage units to choose from in Woodbridge, so we're confident there is something to fit everyone's needs. And now, you can embrace the power of Public Storage by using our eRental program to book a contactless move that you can feel confident about.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 306)
Mr Brendon was very nice
Renting is very easy online.
Great place to store, the staff here is very helpful and kind.
Brendon was very personable and a nice guy who answered all my questions.
Good service. Very clean. Manager is really helpful
Great service brendon is a delight
Fantastic service, the young man at the counter helped me and My son. Very kind service.
Syed was really helpfull and professional nice experience will my friends for this location
Brendon is an awesome person with an outstanding personality, and very helpful.
I have utilized Public Storage for many years consecutively and have to let the Company know how Outstanding and Customer Service oriented their employee ‘Brendan’ is. He is professional, kind, and goes above and beyond to be assist his customers! When Brendan states he’s going to do something for you, he keeps his commitment and gets it handled! Thank you Brendan, for always doing a ‘Job Well Done!’
Syed was very helpfull and good service , I will definitely recommend to come here
Vic was incredibly helpful as we tried to navigate through our move and needed storage. He walked us through the process of renting a unit, helped us find the perfect fit and was kind and professional. It's hard to find such genuinely helpful, thoughtful and kind people these days, I'm glad we found Vic who made the process seamless from start to finish. Thanks, Vic!!
Brenden was very upfront and honest and a great help I would recommend him to anyone he's the best
Brendon was so happy to help me and my girlfriend with getting a storage for the first time. He was very clear with the information he gave us. I would recommend this location if anyone is near.
BRENDON HAS GREAT customer service.. he knows his stuff very easy process to obtain my storage.. My guy is doing a great job !!!
Everyone here is awesome. Very friendly and professional. Thanks for everything!
I always get my account or rate stays the same for six months which helps me a lot
The experience was smooth and easy. But the best part was Lito's customer service skills. This young man was knowledgeable, kind and smart. I would recommend this place to anyone with storage needs.
Great service, management was very helpful
Great customer service and polite and professional staff!
Brendon was AMAZING! Got me in and out and explained everything with ease. He made this process so easy for me and I am grateful! Keep up the great work and the facilities are great as well!
Great and easy experience, Brandon made everything easy like water
They staff here is awesome they are always here most locations is hard to go in and pay. Thanks Jessica for your loyalty
Thank you for your help Jessica. Gratis customer service.
Jessica helped with my move in. It was all very simple and easy, stress free and she was very knowledgable!! I would recommend her if you are looking for great customer service!!!
Hands down the best storage facility I have ever dealt with. Brendon is amazing and pleasure to deal with. He went above and beyond helping me out and giving me more time. His patience and understanding really made me decide to use you guys. The world needs more brendons.. Thanks a lot dude!!
I love the customer service provided by Jessica she’s awesome and very helpful
Really great customer service Jessica. Thank you for your help.
Brendan was an awesome help. He took his time and was very patient and kind
Buen lugar excelente servicio jessica
Great customer satisfaction from Jessica
Jessica was wonderful helpful and an asset to your company
Great service, convenient move in process, reasonable rates. Boxes were pricy but that can't be helped. The office is clean and neat.
Great customer service. Thank you for your help Jessica.
Jessica was such a help, amazing service and helped me get the info i needed!
Vick at the Woodbridge location on Jefferson Davis went above and beyond to help my family. We had a bad situation and his kindness was a great help to us. I would definitely recommend this public storage facility to anyone
Janet was do helpful and accomadating. She knows her job well.
Very good service
Awesome staff Super helpful. They help me to get the right price for the best unit. The took the extra mile to provide the best service.
Thank you Jessica for your great customer service! shes very nice and great help :)
Jessica was very helpful! she took care of all the paperwork in a blink of an eyes and answered all questions i had.
I moved to a new area and didn’t have the space for everything I had so I called around looking for a place to store my extra items. Finally I reached out to you guys. Jessica was so helpful over the phone and answered all of my questions. Overall I’ll definitely be referring you guys to anyone who needs extra storage. Thanks for everything very much appreciated
Excelente customer service Thank you Jessica for your help.
The young lady in the office, was very nice, very helpful. I appreciate her customer service.
a good seevicion Janet thanks for being passionate
Been using this storage for a long time, and couldn’t be more happier. Wanted to change to a bigger unit and Janet was awesome and super helpful.
Janet was very helpful and nice. And the property is well maintained.
Great customer service, great prices, and such welcoming employees. 10/10!
This location was very clean and the staff is very nice and professional, especially David. David was knowledgable and was helpful in telling me everything I needed to know about moving in. Thank you for a great experience.
I had no trouble returning a unit for all my things. Jessica was very helpful and knowledgeable about renting a unit. She demonstrated great customer service, I recommend this place to anyone.
I had a great experience with Jessica she was so sweet and helpful she answered all my questions she is very professional would definitely recommend her.
I have been doing business with public storage at this property for years,since Janet has taken over the property it has been an amazing difference for the best and I am now glad I didn’t switch to anywhere else! She is the best!!!
This storage has the nicest and most knowledgeable staff I've encountered so far. Ms. Sheena was very helpful with helping me with my needs. Thank you!!!
The property is very clean and the lady in the office was very nice and helpful.
Jessica is the best, she’s very nice and professional. She answered all our questions. I will recommend her and this place. Thank you!
Janet is providing good customer service
One of the better storage locations compared to a lot. no trouble in getting storage spaces and definitely could not do it without the help of Jessica. very enthusiastic employee and very welcoming. Helped me through the entire process and it was so easy! Definitely will continue to use this location.
Jessica answered all my questions , very patient and kind. She provided great experience and made the process easy to go through.
Janet was very polite and the property was very clean.
I was treated very professionally and I was extremely pleased by the Public Storage employee that signed me up for a storage unit
thank you Kelly for the outstanding customer service
Every time I visit my Uncle he always has me help him either take something out of his storage unit or put something new in. For the past few months I have had excellent service. I am a very forgetful person but the employees there always help me find the right unit. Every time I always look for Mitchell because he knows exactly how to help and always does an amazing job. Definitely recommend this place.
Honestly enjoyed my experience there, and what really made it worthwhile was Mitch. You seldom see employees that are so pumped and happy about their job, always smiling and ready to meet you. Whenever I meet such an employee, I make sure to leave a review on the company, because everyone should know that there is a stellar worker there. I would recommend collaborating with Mitch for all your storage needs!
Been at this storage facility for almost a year now, staff is always very helpful and will go out of there way to come to the office to help you. Mitchell is always very helpful, and will go out of his way to make sure everything is good with your storage experience. Highly recommend.
super friendly and helpful staff. Mitch was amazing and helped me with everything I needed. would definitely recommend
Very horrible place. My stuff was stolen the management didn't care . And they still try charge me rent. The outside door to storage units were not secured at night.
A great place when you need storage.It's clean and attentively looked after. Staff is personable, friendly, helpful and efficient. I've needed their help a couple of times and they've been great. Couldn't ask for more.
Nobody at the site at 10:34am . Waste of my time
Great place for storage, always great service with all workers here. Would recommend to anyone who is looking for a quiet and nice sized location with lots of storage options
Mitchell was very professional and knowledgeable
Well maintained, clean, ideally located and very friendly staff. I had a question and asked an employee named Mitchell who was very kind, courteous and helpful. Would recommend anyone who has storage needs to consider this storage facility.
Very professional @ helpful I couldn't do this without Jenny she deserves a 10.
Diana, the lady at the office was sweet and over all good experience at this facility.
Syed is a very good man and when ever I came here he respect me he all was increased me to came back. He knows his job. Very good man
Muy buena atención 👌
AWESOME TRANSACTION AND GREAT CUSTOMER SERVICE
Jennifer was very informative about products and services offered at this location. Highly recommend.
Was hesitant to use this storage facility again but was in a pickle and I am thankful I did it was easy customer friendly and clean.
Syed was great! 100% Reccomend.
The place is a dump. My items were damage to ceiling linking in my storage unit . The company never called me to inform me that my items were damage . Please stay away from this place .
Before I stepped through the door, Syed was taking care of me to make sure everything went smoothly. Syed helped answer all of my questions in a friendly and professional way. The storage unit I requested was no longer available, but he had another one lined up for me in less than a minute. The site and unit are very clean and nicely kept. Customer service was outstanding so I'm happy! Thanks again!
Great property. Syed and Zia are very helpful. Would recommend .
Excellent customer service by mr zia at this location. worth for the service and prices. clean storage
Staff is helpful and very polite! Definitely will be returning!
Muy buena atención.
Waited for 20 minutes no one answered the phone nor was in the office super trashy
GREAT AMAZING PROPERTY! Always clean! I RECOMMEND!!!! 100/10 and the manager Katie is the BEST!!!
Katie has been great help answering all my questions and concerns. Very friendly & helpful!
Mr. Delray and Me. Katie provided excellent service. Courteous and polite.
Moving is always challenging, but today I met the attendant Erica. Her cheerful and pleasant nature made this move one I will always remember. Thanks for your professionalism and kindness.
Good customer service 👍
Worst storage unit I’ve ever had. I stayed there till 9:30 one night trying to fix something on my car and I come back the next day to find my storage unit locked up with a lock that’s not mine just to find out I’m being kicked out with no warning. Awful customer service here I wouldn’t recommend this place to anyone.
I had wonderful experience! Zia was very helpful and made the process very easy!!
The employees are absolutely wonderful! Helped me a lot with my questions, not to mention the place is in great shape! Would definitely recommend!
The representative were very respectful and polite. I will recommend them every time. I give them 100%
Visited public storage today to get a new unit! I am new to the area and wanted to make sure I chose the right place to store my valuables. Diana contacted me and invited me to the store to show me my new unit! She took her time to answer all my questions with a smile! Thanks Public Storage :)
Great location recently moved my belongings to this location. I received great service from Diana, very sweet and helpful.
Wonderful employees! Only place I trust in the area!
Diana and Katie were super nice , very professional ladies
Stopped in to see a space; Xander was extremely attentive and professional. Not knowing what size unit was needed he took the time to ask detailed questions and to walk me out to units to ensure I was making the right decision. In today’s world with the hurry up mentality he was a true professional that made me feel whatever my needs were at the time was HIS most Important task. We need more professionals of his character in the customer service arena!!!! Well done Zander!!!!
My wife said she got great customer service from Sarah. She also said she was very helpful and polite.
Syed and Natalie are an amazing help and very professional! Helped with any questions and concerns I had! Definitely will be returning!
This is a Public Storage not a Public Dumpster, you store your stuff in it and take it back home. everyone is sooo helpful and nice.
This place is sucks has no dumpsters to get rid of your trash.
10/10 customer service! Storage unit was just as advertised and Lindsey was a BIG help in the process of a really stressful move. She always greets you with great energy! Definitely will be coming back.
Lindsey was extremely helpful and attentive. She answered every question we had and made the whole experience very easy and enjoyable.
Lindsey is so helpful, polite and very informative. She goes above and beyond to make sure the customers have all of the information they need! Wonderful person :)
Competitive prices and great customer service. Moving in and out was fast and simple. Would recommend to others.
Natalie and Tiania are very professional, they explain to you every little details before you sign and Documents. They show you the storage to make sure you like it before they continue anything with you. And they are very patient.
Everything was so quick and Easy. Natalie C. was so nice and patient with any questions or concerns I had! Thank you for all your help Natalie!
Great service! The ladies who maintain the place are super helpful.
Excellent customer service at this facility! Lindsey is knowledgeable, efficient and cheerful. My items have been stored for time and they were kept nicely and more importantly secured. Highly recommend this facility for others looking for fair price and value, convenience and professionalism.
Come here with my brother who has a space. Manager is awesome and always keeps the location clean! Definitely recommend!!
Natalie rented us a unit, she gave excellent customer service and explained everything perfectly.
they keep this place clean and organized. At the office they are very friendly and communicative specially Lindsey the property manager she does a great job on customer service . thanks Lindsey for your attention.
Prices go up gate is always open also back gate is opened up enuff for people to slip threw doors to units are alway left open security cameras are are very few
I had a surprisingly really great experience that hate to admit I did not expect. My whole move has been riddled with problems & stressful too. I first stopped into Public Storage on Jefferson Davis Highway two weeks ago. I had planned to move boxes of overflow that weekend. I started the process and found I had no drivers license with me. I was helped by Lindsey. She was so gracious. Took me to see the units and then held one on the ground floor! I didn’t get back that weekend, in fact it was two weeks later. I would receive a curtest call about once a week from Lindsey just to quickly ask me if I want to hold the unit. I was so amazed. When I finally got it together & hired another fabulous small business to move my boxes, (Rt 1Movers) again Lindsey made it painless. I ran up before the first load was moved-to sign the paperwork. Lindsey went thru it all & had held a great first floor inside unit. She also offered to take the movers thru the storage and make sure it goes well & hold the key for me when they were done so I wouldn’t have to be there at all to unload. She suggested I go home & have a nap. Which I did. This excellent service has totally changed my attitude and again let me enjoy my new home. I would recommend for all to use this company, especially this location. Lindsey is who to ask for, although I am sure they will give you excellent service. Thank You Lindsey & Public Storage on Jefferson Davis Highway!
Lindsey was phenomenal and very friendly. Definitely a good first to meet when working with storage center.
Update to my review. I just closed out my account because I have no need for my storage do to me moving but everyone is so friendly at Public Storage it was nice having business with them Lindsay was always super friendly and also I met a new face Issy who was funny and very personable, always fast service, polite, friendly when I went into the office
I rented a space from this location recently from this location and I have to say that my experience was great! Lindsey the property manager was the one who finalized all of my paperwork, she was very polite and professional in making me feel welcomed and that I had everything I needed to secure a space for all my storage needs. If you are ever looking for storage space Public Storage in Woodbridge off of Jefferson Davis Highway is the place to go! I couldn’t have been more satisfied!
Lindsey made my experience renting completely painless!! Will definitely be sharing the word!! Great job guys, keep it up!
I had a great experience with Roxann and Lindsay at Public Storage and ironically the day I came in was her first day with PS. She was professional, courteous and attentive. I enjoyed working with her and I have checked; Public Storage has the best prices around. So kudos to Public Storage and the staff!
These ladies are the best!! Make my payments here every month!
Lindsey and Roxann are both courteous and professional. They made the renting experience fun and lighthearted while still attending to all ny needs! Would definitely recommend to anyone looking for a unit.
MS. ROXANNE AND LINDSEY WAS A EXCELLENT HELP. BOTH LADIES WERE ABLE TO ANSWER ALL MY QUESTIONS. GOOD CUSTOMER SERVICE FROM BOTH.
I always come here to make my payments and the lady working always brightens my day!!
I just rented a storage unit today at this location, and was helped by Lindsey. She was polite and very helpful. She took the time to explain all of the different storage options available, showed me the unit, got me set up with insurance, and did it all in a timely manner. I have rented storage units in the past from other companies, but this was definitely the best customer service experience I've ever had comparatively. I look forward to dealing with her in the future, and would definitely recommend this location to anyone looking for a place to store their property!
Been at this location for a year now and everytime i talk with Lindsey about a need she is always very nice and helpful I highly recommend this location. Thank you Lindsey for making this a better location.
Lindsey is the best! Super helpful
Lindsey and Bonnie helped us move in today, they made us feel like family. And answered all of our questions in the up most professionalism. I know we're good hands with employees like these.
very polite staff. answered all my questions. definitely recommend this location!
UPDATE: I was pretty much pressured into giving a good review for this place a few months back. Although the initial process was smooth and easy. Now it’s months later and the gate has been broken at the location for months. The only time you can access your things is when the office is closed. This has been extremely inconvenient for me. It’s one thing if it was broke for a few days it’s been months.
Always come to this location to make my payments and Lindsey's customer service is awesome! The office is also very clean and tidy when I come in, making me always feel welcome!
I recommend this storage place. Lindsey was very helpful and friendly. It is also very clean.
Lindsey went above and beyond to help me find the storage I needed. She was so so helpful. She represents Great Customer Service! The facility is clean as are the storage units. I highly recommend! Many thanks to Lindsey! Public storage has an awesome employee in Lindsey.
Quick and painless transaction. Lindsey walked me through the process including giving me a tour of the facilities and my unit. She also shown me available accessories to make my use of the storage unit easier.
Very helpfull can’t complain
Customer service at this location is great. Bonnie did a wonderful job helping with my situation and trying to find a solution to my problem which made everything so much easier for us
Bonnie was very, very helpful! Glad to have good ppl around such as her self. Thanks for all your help!
My experience at public storage has been great! Lindsey explained everything perfectly and even made sure I got a unit that would accommodate me well. It’s always nice seeing her around because her customer service skills are incredible!
thanks for the help
The people are always helpful and friendly !!!
Lindsey was very helpful and extremely detailed on everything great agent to deal with!!
Customer service was excellent.
So happy to have walked in today. Staff is wonderful and extremely helpful. I was helped by Shanobie who made sure I got the best rate for my space and that it fit all my needs. I look forward to being a longtime customer!!!
It looks trashy the unit beside minds been broke for several months the property manager is nice and also the price is good but they need to step on maintaining maintenance
Said Shah was really helpful. He went above and beyond and provided excellent customer service. He provided me best options to for my situation. It was really a pleasant experience dealing with Shah. I have dealt with other storage companies such as EZstorage and cubesmart but so far this is the best.
My experience here was very delightful thanks to Tommy, a very polite & informative employee there. Talk about outstanding customer service! I’ve been to quite a few public storages in the area but this one has impressed me the most
This was my first time looking for units to store my things in and after searching around I decided on this one based on all of the great reviews I read. Thomas was so kind and helpful and made my experience very welcoming. I have no regrets in my decision.
Employee Katie was awesome in helping me out pick a unit and she is very professional.
Although I decided to rent out a storage unit at a closer facility, the customer service that was shown to me by Kyle was amazing. He took his time to go over with me all of my options with renting and showed me a few different units. He was very gracious and followed up with me as well. 5 stars for their level of service.
Kyle is an excellent Public storage employee. He is very knowledgeable and helpful. Thank you so much!
Kyle was amazing, professional, super nice and did everything quick and with a smile. Come see Kyle and you will experience Best customer service ever!!!
Great service, polite employees and great prices.
Kyle & Tierra were very nice and helpful
Customers do not like to feel as though they are another “paycheck”. When I met Kyle, he was kind and patient. He explained every process, documents, and displayed a strong commitment to customer’s satisfaction. Thank you!
Rented here for 2 years now. The property manager Kyle is a good employee and person. Will recomend todo family and Friends.
in particular I recommend this storage are very friendly
Got a storage unit for the first today and got treated with nothing but great hospitality. From Lexus and Kyle thank you again!
Excellent service very speedy and professional got in and out in no time great rates and customer service from Kyle
Customer service was great, everything ran smoothly.
Great location. Staff is always helpful. I’ve had an indoor unit for 3 Years and love it
I got a bogus charge of $100 for allegedly visiting the storage and disposing of garbage when I wasn't supposed to. And no use of trash disposal.
I have rented from this unit since June 2017. I went in this morning to transfer to a smaller unit and Kyle and Shanobie were great! They were quick, efficient, and got me the closest unit to my current unit to make the move super efficient! They were friendly and great to work with :-)
I had a great experience working with Ever and Britani. Thank you for your great customer service!
Kyle is great! Goes above and beyond for his customers.
Kyle was super kind and helpful. Thank you!
Kyle was very pleasant and nice to talk to. He showed me around and made me feel very welcome and I'm excited about storing my possessions here at this property.
I really only left a review bc of the customer service, the young lady SHanobie i believe was her name was extremely helpful. I never forget a friendly face, she was beyond helpful when explaining the policies and was very patient and tactful. I admit i was having a terrible day and wasnt in a pleasent mood. It was was a nice experience, made me humble myself! You rock Shanobie !!
Does not have enough parking and is to high.
I am very greatful for the workers here. They are very good and helpful. Am greatful!
Mice in bug infested.....
I had a great experience while interacting with Staff. Mr. Kyle help me with my options. He was well informed of the many options afforded to me when i decided to store my belongings there. The price was decent as well.
Employees are very respectful, willing to go above and beyond to make sure that you enjoyed your experience. 10⭐️
He's Good! Kyle he's good!
Over the memorial day weekend I obtained a storage space from Mr.Ever Guzman. He was professional, pleasant and walked me through the process. He explained everything to me and I am so grateful that he made my experience very pleasant and effortless. If your managers have the same dedication, attitude and presentation that he represents you should be commended. Whenever I need to go into the office I have no doubt that Ever will provide excellent customer service each and everytime. Thank you Ever for making my experience a great one! Respectfully, Stephanie G. Moved out today of Public Storage always exemplary customer service!!! Thank you!
Me gusta son muy atentos
This the worsted place to keeping your belongings
Kyle keeps the area very clean. Having this so close to our home of 27 years has made our "Empty Nester" downsizing and moving out of the area, much, much pleasant and less stressful.
Faren and Lindsey were awesome!
Couldn't be better. This is my first experience renting a storage space and I was very satisfied with the service. The staff, Kyle checked me in, was courteous and professional. The facility has plenty of room between the rows.
This facility was so much better than any storage I have used in the past. It is very clean, the staff (I think the girls name was Chanovie?) was so nice, knowledgeable and polite. I would recommend this facility.
A friend told me this location was great and boy was she right!! I was helped by a lovely young lady I think her name was Shanobey, she was courteous and very helpful. I was in a bit of a bind when my apartment fell threw last minute and I needed storage ASAP.
Been here for a year paid well over $2500 for my unit and yet upper management can't respond to complaint's I have a outside unit and there's a gutter company who leave' s all there metal shaving and nails in the road and its it's been going on for the whole time I've been here. Now that I have a brand new set of tires well over $500 if I see a nail in them coming from there I will give them the bill. I'm done with the B.S.
Spiders infest the units. Manager quick to auction and very expensive. Compare and go elsewhere.
The customer service given by Shanobie Neal was excellent, location was easily excesses, and we'll lighted. There were only 3 parking spaces, but appointments staggered so even that was not a problem.
Shanobie was very helpful and polite. Great customer service!
Shanobie was so helpful and got me the perfect unit, she even helped me carry some boxes to my car. I will be recommending this location because of her
I briefly rented a storage space at this location and Shanobie was amazing. She was quick, professional, friendly, and knowledgeable!
Helpful staff. Decent access hours too.
Shanobie and Tommy were great. Didn't think I would choose here but they were great. Very help and informing
The on-site Manager Shanobie was terrific during the sign-up process, providing excellent information on storage alternatives to best meet my needs and situation. I highly recommend this location based on my experience to-date.
I received a call from the store earlier today andbcame into pay my bill today and Shanobie and Deaneria were so friendly. They helped me out and had me out of the office in no time! If ever you you need storage theyre your people.
Shanobie is a fantastic employee. Very helpful, friendly and efficient. Paperwork was prepared before I arrived and I was done with everything in less than 15 minutes. The facility is well maintained with plenty of space to access the unit.
Marianne is best very good service 👍
Very helpful. Its a good location, good price, helpful workers.
Shanobie and Marianne provided me with wonderful service got me in an out in a timely fashion and found me the storage space that fit me. I loved the experience. Thanks again.
Friendly and courteous service. The manager explained all options clearly and helped me understand the option best to meet my needs.
The staff is friendly and caters efficiently to their customers needs. I definitely recommend this location.
These ladies were awesome
Marianne provided exceptional customer service. I received an excellent rate for storage of a 5x5 unit.
Maryann was awesome, very helpful and informative!! I would definitely recommend this place!!
Marianne and Dezaree were amazing! They helped me get moved in quickly and without stress!
Dezaree has great customer service. Helped me alot during the rental process
I'm very impressed with the price for being in such a good location.
I called around 430 which is when they usually start preparations to close but Stephanie stuck around and assisted me in setting up a unit and was very thorough explaining how everything goes when renting a unit. I really appreciate her excellent service at the last minute on a Sunday.
These people were very helpful and polite I highly recommend this location.
I was shopping around for prices and stopped in. They were very helpful and curteous. I would definitely recommend this location because of the wonderful customer service I recieved and how organized their office was. Very nice and tidy....
Mariane is very helpful.
I went in to get prices, Marianne and shanobie were so great, best customer service ever. They even took me to see a couple of units, so I could see what they look like.
very good customer care!! thank you britani :)
shay and maria were great help, i have never been helped like that, and i always go here to pay my bills, but this was my first time thank you shay and maria.
Chelsea and Britani were very helpful and knowledgeable and all around professional. Their recommendations were so great and it made my very stressful move much easier.
Chelsea Britani is really nice to work with and very helpful
Quick and easy process. Britain was great.
Britany was awesome!!!!
Chelsea was so very helpful, I wish there were more people like her
Very nice and friendly staff. Britani was always going the extra mile. Added security would only improve the property as well as monitoring the dumpster so people don't unload their units on the property.
I loved the facility but needs more security. like cameras!
Very helpful and very friendly. I would be sure to tell all my friends and family to come to thus location. Thank you
great customer service! Britain was extremely helpful . would recommend this site to others
I would definitely recommend this location!! Excellent customer service!!
I love the customer service I recieved when i first moved in. I was helped by a young lady by the name of Britani. She made it her job to ensure that i had all my questions answered. The following day I came in I was helped by a lady named Shanobie. I just came to buy a few boxes, and she showed me the sizes. And proceeded to ask what I was storing in them. She helped me pick the right sizes and the right amount.
Been a long time customer love the manager Britani I have had no problems love the service! !!
I pay my friends bill at this location every now and then and Britani is always friendly and provides excellent customer service.
The young lady that assist me there, Britani, was very helpful and knowledgeable. She is very courteous and have a pleasant personality. I will definitely recommend friends to this facility.
I love the customer service here!!!! Brittani and Shanobie are awesome at answering any questions and concerns I may have about my unit, they are always available when I need them, and the facility is well kept. Would recommend this facility to anyone looking for storage and excellent customer service!!
Britani is the best. She was very helpful and I'll recommend this storage to everyone I know. Thank you for the clean space and great hospitality.
I had a lovely customer service experience with Britani....She is very knowledgeable and friendly and took the time to explain fully when I questioned a policy...Good Job!!!!!.
Brittany is great!!!!
Great place for storage. Really considerate and helpful people, especially Andy and Brittani. I lost the keys to my storage and needed the lock cut. Unfortunately no one was on the property to actually cut the lock and I could not find a locksmith to cut the particular locks on the storage. Unfortunately my military uniforms were inside my storage and I needed them ASAP. He moved his schedule around and made time to cut the lock THAT same day. He saved me lots of money and a huge headache. I'm really grateful.
I went in to public storage today enquiring about rates of the units the young lady working on the counter Chelsea was super helpful very knowledgeable she point me in the right direction on the size unit I would need I could've had a better experience searching for a storage unit
Exemplary customer service!!! THANK YOU Britani for your patience, knowledge & customer service! I will definitely recommend this location to my friends! GR
Had a pleasant visit with shanobie and britani . The office was packed with customers and they made sure I was acknowledged. They have very friendly personalities and i look forward to paying my bill next month just to see their beautiful faces.
I appreciate the kind, professional and warm customer service I received from Britani and Shanobie.
Britani was very nice to speak to over the phone and even more in person. She is very knowledgeable about how to store your items and always willing to help me whenever I have a concern. I highly recommend this facility! Her customer service sold me!
This was my first time using a storage facility, so I didn't know what to expect. Shanobie was very helpful with helping me locate my unit and settling into my space. She was very courteous, informative and friendly and definitely made my experience less stressful. The unit was clean although they needed to fix the light bulb inside of it. I would definitely recommend it to someone else.
This is my first time ever using Public Storage, and the customer service that I received from Britani was outstanding. She even took into mind that it was cold out the day I went in and found me a storage unit close where we didn't have to walk that far. She is very friendly and we chatted about our children, she got me in and out very quickly seeing that I just gotten home from church.
I've been renting here for the past six months and this property has completely turned around. I've had such a great experience with Britani. The property is always clean and well maintained. Britani is always eager to help and great to chat with. I highly recommend this facility. You can't go wrong with the price, clean property, and great customer service!
Britani was very courteous and helpful during my experience. She escorted me all the way to the unit and even got me a unit closer to the door so that I wouldn't have to walk halfway down the corridor with my heavy boxes. She was way better than people I have had experiences with in the past at other locations. She is very professional and a credit to the establishment !!!
Gupta was very helpful and nice. He walked me the whole way with every little space. very kind and friendly. he made the expirience a lot easier!!!!
Very friendly and helpful staff, made sure I had picked the right sized unit for my needs (I had, barely). They rode by on their cart periodically and checked on me as I was working by myself. Highly recommend this location.
Ever Guzman is a great sales professional. We were in urgent need for a place to store some of our household belongings. We called the 800 number and NIKKY was kind and took down our information. Within a few few minuts, Mr. EVER GUZMAN called and explained about the Public Storage located at Jefferson Davis Hwy. After reviewing our needs, and asking serveral questions he told us that the space we were trying to rent was too small for what we wanted to store. He certainly knows about the needs of people like us. We drove to the Jefferson Davis location and within minutes we had the storage space we needed. I recommend any one in need to store their belongings, for short or long time, to talk with EVER. He know the storage business and will go out of his way to make sure you get what you need at any location you might ever need.
Upon walking into public storage I was greeted by Mr. Ever and he was so kind. I felt like he had great customer service skills! He helped me pick out a storage size that best fit my storage needs. He also offered me other products he thought would be useful to me! My family has been dealing with this particular public storage for quite sometime. When he found out that my grandmother had recently passed away, he offered his condolences and told me how kind she was to him and how they had offen had conversations while she paid her bill. That made me feel so good inside! I'm glad she recommended this public storage before she died. I would like to thank Mr. Ever for all his help and kind words!
I had the very best service on a very busy day. Ever Guzman was informative and very helpful with all my needs. This is my second time using this facility and I will use it again if needed.
THEY WILL RAISE THE RATES AFTER 5 OR 6 MONTHS! BE WARNED!!! Rented a storage unit from these crooks and less than six months later our rent went up more than 20%. It's a month-to-month agreement, so it could be raised again next month. Looks like I'm wasting another weekend unloading the unit and finding a place that signs a longer contract than a month.
Chaunita, one of the ladies in the office was fantastic. She was very courteous and knowledgeable. Getting a storage unit was super easy. I highly recommend the customer service and prices at Public Storage in Wood bridge.
Exellent service by Gulshan Gupta ,property manager today. I rented the unit, he explained me process very well.
Just to echo what everyone else has already written: Ever (the site manager) is truly fantastic. I used to run a customer service department, so I can be pretty finicky, but Ever exceeded my expectations service–wise. The location is also pretty convenient and the facilities are well–maintained. I would use this location in the future/recommend it to friends & family.
I went there not knowing what to expect, however, I feel very lucky to have met Ever Guzman. He made everything so simple. He has great charisma, and is very knowledgeable. He walked me step by step, and helped find the right unit for me. He even went above and beyond by giving me contacts to help me move in my stuff. He also keeps the facility looking great and clean. I am glad Ever was there to help me, it made it all easier. I would certainly recommend it to anyone who needs a unit. Look for Ever, he will make your life so much easier!!!
Ever, the property manager, was so nice and helpful with my first move to a store unit!:) Great customer service!!
I was very pleased with my overall experience of this public storage facility. The manager, Ever, was very pleasant and knowledge. He didn't make me feel pressured and explained everything extremely well. The area is clean, well maintained and close by. I highly recommend this facility for your storage needs.
I received very good customer service. I am extremely pleased and would use the facility or recommend it to anyone who might need to rent a unit... I am glad there are people who really enjoy helping others; Ever, the manager really went out of his way to help me with some questions I had about the area.
IT WAS IN AND OUT MOMENT.....APPRECIATE Ever SERVICE.....it was great
I was treated very nicely and I'm happy with my services.
Good customer service term. I have recommended this term to friends
The worst location I have ever used. Gate is always broken. If the gate is not broken the time has not been changed to allow access at 6am like I should have access.
I've been with Public Storage at this location for over 8 years. Never any issues at. Public Storage 27284 on Jeff Davis Highway, Woodbridge VA,. THIS FACILITY Has THE BEST FACITITY MANAGER/CUSTOMER SERVICE REP In MR. EVER GUZMAN THAT I HAVE EVER ENCOUNTER IN ANY STORAGE or RETAIL STORE.(I have been a store manager too for a National Chain store). HE is REMARKABLE!!! MR. GUZMAN IS MOST PERSONABLE, COURTEOUS, KNOWLEDGEABLE AND PROFESSIONAL IN CUSTOMER SERVICE & MANAGEMENT. He is always VERY helpful and offers suggestions to help the customer in decision making. This facility is super clean and safe for your most valuable prosessions. Mr. EVER GUZMAN has my respect for his helpfulness, and HIS professionalism. Mr. GUZMAN is a very valuable asset for this company in sales, marketing and management. He has common sense, UNLIMITED TALENT and will do almost anything to help a customer. I am most happy with his efforts and this facility. Rate 10 STARS. Ken Sanders
In the last 24 years I have rented several spaces from Public Storage in different locations and is the first time I have encountered such a helpful Property Manager, Ever Guzman. I had no clue of the size of sworage I would be needing, Mr, Guzman was extremely patient and willing to help,, foremost with a positive attitude and a big smile. He help me decide the appropriate unit size for my needs. Mr. Guzman is a great asset. Without s doubt I will recommend this location as long ass Mr. Guzman remains here.
The PS employee who provided us service in Woodbridge, VA, was Ever. Even though it was a Saturday afternoon and very busy, with a couple of other customers coming in while we were waiting, he was extremely courteous to all, asking for their patience and saying he would be with them in a few minutes. He walked us to our unit and explained everything in a thorough, detailed manner. Ever was extremely friendly and personable, and attentive to our needs and questions. He is a cheerful, efficient employee and easily earned our praise. We look forward to a positive experience with PS and this particular location, knowing that Ever works there and will take care of whatever we need.
Quick and easy process. I phoned in to inquire about the unit, came in for my appointment shortly after and Ever explained everything, especially being my first time to rent a unit, I left knowing everything I needed to know. Thanks a lot Ever.
Dear Public Storage, I would like to take this time to convey my compliments to your entire staff for exceeding their service expectations. I would specifically like to applaud Mr. Ever Guzman (Site Supervisor) for a job well done. I truly like to commend Mr. Guzman for is outstanding performance at Public Storage Site #27284. I know in the difficult financial times, conduct business as "normal" is a thing of the past. Moreover, Mr. Guzman is motivated to make things happen without a great deal of effort on the part of regional management, and I want Public Storage to know how much I appreciate his service and the services of his staff for their hard work. Especially, Mr. Guzman performance during roof repairs. I have a unfortunate experience with the roof on top of storage building D. It was water from the rain that damaged my personal effects. However, Mr. Ever instructed me if a needed to file a insurance claim, (I did not) because shortly after a roofing repair company was on site to make repairs to the leaking roof. Mr. Guzman was able to accommodate me with a equable solution resolving this unpleasant situation and made ever effort to end this problem with excellent customer service. Although the location and the storage buildings are extremely challenging at his storage property. Mr. Guzman's extraordinary contribution and his remarkable leadership abilities showed his great value to Public Storage. Mr. Guzman, please keep up the good work and I am proud to have you and your entire team working at Public Storage. Sincerely with great appreciation,
Ever Guzman gave me excellent customer service. I would gladly refer others to this location. Thanks Ever
I would like to take this opportunity to thank Ever Guzman, manager of this location for all his help during the time I have been renting at the location. Ever has been extremely professional and helpful during the three year period. All the workers at this location have been very helpful. Thank you again to Ever and the staff! Happy Holidays and Happy New Year!
I enjoyed my experience at Public Storage. The Property Manager was quite helpful and made suggestions to make the move easier. I will recommend this company to any of my friends with storage needs