I’m so happy she was very helpful thank you very much
Patty was very great and helpful will be renting again thank you 😊
Patty is the best person in the world! She is sweet, knowledgeable and friendly. I wish I could hire her at my job! She deserves a 15/10 if available to give. Must check this location out and work with her! Thanks Patty!
Ms. Patty was awesome and she understood what I needed, ensuring my needs where met in a professional manner. Thanks!
Mrs. Patty truly goes above and beyond to ensure you have the best price and customer service when renting space here. The property is clean and secure…you will not regret renting a space!
It is a clean safe place, the employees especially Imad is so friendly and helpful, the monthly rate is reasonable. I would highly recommend this place if you are planning to store your stuff.
I currently have a storage unit there. And the manager Julia has been amazing. Anything I ask of her, she does or has an answer for. I feel better about having my belongings there. Just by her being an employee. On top of the hundreds of customers she has. She keeps it personal. Has called me by name since day one. Which is a great personal touch. Will keep renting here. Just because of her.
Update: was here yoday to make a payment on my account. And Imdad was there to help with the process. Seemless and effortless. Even yhough there is new employees here. The quality is still there. Thats why im ony 4th unit with this specific facility.
Thank you Felicia for helping me
My husband and I went in person to rent a storage unit and Syed was there to help us. He was extremely helpful, had no problem with our questions and worked with us to give us the best deal for our dollar. It was such a good experience.
Patty helped me and provided excellent customer service. She was able to hear my needs and assist me with great recommendations. She was very personable and friendly. If you go here, I’d recommend asking for Patty!
Very happy with the service, the personal very friendly, thank you
From the beginning of my time at this facility, I have received stellar service and I want to specifically highlight Peggy’s service as almost concierge like. Peggy knows the ins and outs of the system like the back of her hand and previously when I thought that the system had incorrectly assigned me the wrong unit, Peggy patiently walked me through the situation and resolved the issue without making me seem irresponsible. I can’t say enough about the staff here at this location. Punctual, extremely responsive, helpful and always willing to go above and beyond. Management should reward this local staff with all possible accolades.
The property manager was very knowledgeable and friendly. She helped me save a lot by finding me another unit and transferring me. Will definitely recomend.
Good costumer service! Henry it’s amazing!
Amazing service, one of the cleanest storage facilities I've ever rented at!
A+++ service. I explained my issue to Julia and she provided exceptional customer service, care, and support. She was attentive to my needs and assisted me with all my needs. Thanks again Julia. You're the best.
Julia was very knowledgeable and helpful to get the right unit. The place is very clean and well kept.
Great customer service! Able to help answer my questions and provided me with assistance when I needed it
They have such a good costumer service
Super attentive and friendly staff. Perfect place for decent storage
Very friendly staff, clean facilities, easy access. Super easy to reserve and get access.
I have only had wonderful
Experiences with the staff at the telegraph Road at the Woodbridge facility. They are all ways professional about the way that they conduct
business. And they are always willing to help even when they are at their busiest. The manager there and the staff are wonderful.
Henry answered all my questions about a possible upcoming unit rental.Outstanding customer service.
Henry was so helpful with helping us get the door open to my unit!! It is so hot out and he broke his back for us, give this man a raise!!! 100/10 🙏🥰
I reserved my indoor unit online to get a great discounted price before going in to look at it and complete my rental agreement. Julia, the property manager was incredibly thorough in explaining everything and had excellent customer service skills! The whole process between seeing the unit and getting my keys to completing the agreement took less than 15 minutes and I left feeling completely informed and satisfied with my decision. Also the grounds were clean, well-maintained, and very secure from what I could tell. Just beginning my storage here, but based off this initial experience 10/10 recommend!
Very professional and courtesy service.
Very clean. Friendly office lady
Online registration was super easy. The App makes it amazingly simple to access the facility and our unit.
Great clean units that are easy to access. Patty the manager is very helpful and friendly, she was able to help me find the best unit for our needs. Would recommend to any person or business in need of cost-effective storage space!
Julia was great we had to pay for your storage at another store but Julia said that we can pay your bill here. Very pleasant with a smile under the mask. Thanks Julia
Julia gave great service.
Patty and Julia are amazing. They are very helpful and knowledgeable. Great customer service
Very friendly and excellent customer service!!
Thank you Julia for all your help.
The staff was very helpful and knowledgeable. They were able to show me to my storage unit very quickly. They were also able to help me download the app, they also showed me most of features of the app.
Customer service is great thanks Julia
Julia is the property property manager at 13798 Telegraph Road location and she is incredibly helpful! This has been by best business experience this week!
Alexia was very informative, has great customer service and was a total delight to work with! It was a pleasure to work with her. I would highly recommend just based on the service I received from Alexia. Keep up the good work! 👍🏾
Alexia was so nice to me and was very professional with her work. I recommend this storage facility to everyone.
Julia was awesome. Great customer service!
Awesome service, Julia was very helpful!
I'm fairly new to this location, but it's been a breeze working with the site managers. They have been super helpful and flexible, and have answered all my questions within a day or on-the-spot. The location is convenient and the prices seem fair for this area. Hopefully, I won't be here forever, but at least I know I'm in a friendly place.
Julia helped us got storage very quickly and had Amazing experience and customer service
Anna was very helpful, polite with outstanding customer service. I recommend anna, she is awesome.
I went to Public Storage for supplies. They had everything I needed and were stocked very well. The Cashier even helped me to get my supplies to the car in the rain. She was very helpful. Prices on boxes are generally expensive. One of the worst parts of moving.
Awesome customer service, Zac was a great help and was very welcoming!
Zac is an amazing human being, I had issues with my car and got locked out of it. Zac not only offered his help, but helped me figure out the whole situation. This guy needs a promotion ASAP!!!!! Thank you Zac and Public Storage for the awesome service.
Zac was awesome and quickly got me on my way!
The manager at the 08473 - Woodbridge/Potomac Mills is always friendly and helpful. She is also always sharing good information about the facility; it is always clean and comfortable. I have been a cutie for years and will continue to use this facility.
Great service. Very helpful
Julia in the office is great! Highly knowledgeable and utmost professionalism. Thanks much!
Excelente , depositos bien amplios ..
OMG! So tired of moving stuff! But, Public Storage has been a good place to keep it!
Thanks Anna, the best customer service ever!
Thank you very good customer service
My husband and I were looking for a unit for the first time and we first went to the the PW parkway site and spoke with Anna, she was extremely helpful and informative. There was not a unit in the size we needed so she called ahead to the Telegraph site to see if they have an outside unit available in the size we wanted. David was working and greeted Us right away. He showed us the unit that was available. He was extremely helpful, nice and knowledgeable. We rented the unit! Was a great experience thanks Anna and David!
Ana was so helpful and friendly!!! Made the experience fun.
Mr. David was very polite sand helpful to me. I recommend you to have more employee like him.
The Property Manager, Julia at this Public Storage facility is great, and a true professional. Thank you very much Julia for your assistance, thoughtfulness, and awesome customer service. It’s truly appreciated!
The staff have been extremely helpful!
Ana was a complete delight. Moving is super stressful and she not only took the time to assist us, she also pointed us towards unknown savings. This location is incredibly clean with excellent customer service. We had to switch to a bigger unit and the switch was smooth and pleasant. No hassles, no worries.