Public Storage Self-Storage Units at 1800 South Sterling Blvd, Sterling, VA

THIS PS LOCATION SMELLS LIKE WEED. I think the managers name is teontay? I tried calling multiple times, no one usually answers. I came to the sterling Blvd store multiple times and no one was in the office. Then when I finally was able to talk to someone a couple days ago to ask about a parking space, the smell of DOPE was so strong that I almost threw up. It probably smells that way ALL THE TIME. How am I supposed to store here when If I need something from the office, as a customer, I come in and I feel like I'm gonna get lung cancer from the burnt plastic smell here. I don't care if it's illegal or legal in Virginia, it is so unprofessional to have an official office smelling like a crack house. Store at another public storage location. The others don't smell like this. They lost a potential customer.

Mr. Johnson is honestly one of the best humans I’ve met. I am glad Public Storage has dedicated and helpful staff like Mr. Johnson helping clients for our short-term or long-term needs with our valuables. I am grateful Mr. Johnson gets how difficult it is to choose a company to store our possessions.

Mr.Johnson Was Very Helpful & Kind To Me Very Respectful As Well !

Upon my arrival they young gentlemen was very helpful with what i needed help with and answered all my questions

Mr. Johnson was very helpful and courteous when I visited this location.

MR Johnson excellant customer service

Great customer service and well kept facilities!

mr johnson was great thank you.

Mr Johnson was helpful and be professional!

Mr Johnson Was great thank u.

I had a great experience getting a storage unit, Mr. Johnson was very helpful.

Mr.johnson did a great job for me and so sweet and nice

Mr. Johnson was very helpful and made the whole process very easy! Would recommend!

Mr Johnson Great customer service thank you.

Good location, easy staff to work with.

Mr Johnson great customer service.

Mr. Johnson was great! Super helpful!

I recommend Mr Johnson for a great customer service. Very nice.

Mr Johnson has given amazing service I highly recommend.

Mr Johnson he took care of everything I needed in a proper manner and professional manner would rent here anytime again

Mr Johnson great person and he helped me.

Mr johnson Was great thank u.

Me. Johnson was very helpful with signing me up and helping me install the APP. Very easy process. Thanks Mr Johnson

Mr. Johnson the manager was a pleasure super professional .he amazing in helping he has given as a good customer service and he been very helpful courteous in assisting

Mr Johnson has been a very excellent customer service to us. I think he is an asset to the company.

Mr Johnson was great thank you for help.

M. Johnson and his team in Cenretville helped me get in with no problems. Great service!

Mr. Johnson was awesome. He was a great help with the check in process. Highly recommend sterling Blvd.

Mr Johnson Was great thank u.

PRICE GOUGE!!! They will lure you in with a low down payment and a decent monthly payment. The longer you use their storage the more likely your price WILL RISE!!! In February I paid $30 down, then 2 weeks later had to pay $116 ( 1st monthly payment) plus the $15 insurance. On August 1st they riased storage rent price to $162, plus $15 insurance. Why raise the price? The longer you stay the more $$ they will charge you!!! ALSO, THEY ACCUSED me of me of not putting a lock on MY storage unit and accused me of not paying and them trying to get rid of my stuff. The manager blamed another employee once he realized he has been arguing with the wrong person!!!!! I LITERALLY HAD TO GO OVER HIS POSITION TO GET IT FIXED, HE NEVER APOLOGIZED. JUST ACCUSED ANOTHER EMPLOYEE!!!!

Mr Johnson Was great thank you.

Mr Johnson Was great thank you!

Mr Johnson Is a prime example of a property manager.Helped out alot he went above and beyond.thanks again Mr Johnson.

Mr. Johnson is so helpful, conscientious, and professional. He even stayed after hours at the desk for a new registration and taught me how to set up the app on my phone.

Great customer service from Mr. Johnson. Very professional.

Mr.Johnson is committed to making sure I have a great experience I wish I could hire him!

Great customer service, especially from mr. Johnson

Mr.Johnson. Teionta did a great job helping me. Appreciate his customer service.

Im moving but I wasn’t ready to rent but Tion was super helpful and knowledgeable about the units. I will consider public storage

Mr. Johnson has good customer service thank you.

Mr. Johnson was excellent.

Mr. Johnson has great customer service.

Mr. Johnson has given as a good customer service and we would like to thank him his service

MR JOHNSON GREAT CUSTOMER.! 👍

Mr Johnson was amazing in helping move out & guided me for in several ways. I really appreciate his help.

Mr. Johnson was excellent. No complaints! Public storage as a company in general was disappointing as I reserved a unit with a $1 promotion online and then they would not offer the promotion. But service wise and facility - 5 stars. Thank you MR. JOHNSON!

Mr. Johnson has been very helpful and courteous in assisting me and answer my question. Please ask for him when going there…he’s is great!

The service here was great. Meet all my needs. This is the place to go!!

I came to get a small storage and Teionta helped me get exactly what I needed. Thanks bro!

Thanks again for all your help teion you were very helpful

Mr. Johnson was attentive to my needs and got me going very quickly. Most places take forever to process your unit.

Mr. Johnson (the manager) was a pleasure. Super professional and secured me for multiple units! Excellent customer service!

I’ve had a unit here for a couple months now and every time I come in it’s exceptional customer service! Mr. Johnson was super helpful and I appreciate the positivity, everybody needs a little bit of that these days. Thank you again!

Ram was very nice and received the best services from him.

I had to reserve a storage spot in the closing hours and couldn’t get enough time to check the instructions. The front office attendant Ram, took care of everything and helped me setup my access. Best experience ! Highly recommend this place.

I had a very pleasant experience! Mr.Johnson helped me with everything very professional, and friendly. Thank you

I had a tour here & to my surprise I was amazed. The staff member working ( I'm sorry I cant remember his name despite asking him multiple times) was very friendly & was happy to answer any question I had. I'm expanding my business & i am so happy to have a safe& secure place to store all of my materials/products. I will be recommending this location to everyone I know!

I stopped by the storage today to inspect and see what they have available, and I was pleasantly surprised the place was clean, and the person at the desk, Xavier was amazing, Very friendly and he was on it. It was probably the best experience I’ve ever had.

This storage isn’t half bad! I was worried at first bc of the reviews but they have great service!

Love this place! I have called all around Nova before deciding to choose Public Storage in Sterling. I am very glad I did. The people who work there are always friendly from the moment you walk in. The customer service is great and helpful. Xavier provided tons of information and took his time to break down pricing and options. Cannot beat the price for the size of the unit I rented. Highly recommend this place!

Overall a Great organization! My mother was storing here for years. at first i thought it would be to complicated because of her age, but they were very clear and patient with the details and helping her out whenever she had problems or questions. Definitely recommend storing with this company if you ever need some where to put your extra belongings.

Top Tier Professional service.

I recently visited this public storage location to view some of the available options they currently have. I had an amazing experience & cannot wait to rent one of the units. My family & I are going to be going through a move soon & I am so happy to have found this place, it really put a lot of my stress at ease. Xavior was very helpful & friendly while dealing with my thousands of questions! The property was very clean & comparing to other storage businesses out there it is also more budget friendly. I will be recommending to my friends after my amazing experience!

Nice place to store your belongings

Excellent customer service

I had perfect eperince with Fariba

To heck with this place ...they lured me in with a low price then raised the price on rent and insurance once I moved in..the price increase was 1/3 of the rent

En fuego pot favor.

Excelente customer service by Fariba

I had a nice customer service experience with Fariba in this location

I extremely recommend this location to my friend s and family,because has excellent customer service and hardworking manager like fariba, thanks again for everything you've done for me and make my life easier.

Thanks for make it easy for me

Nice service by fariba

Best customer service ever by Fariba

Would give ZERO stars if I could. I wanted to move out on May 1st. I had everything out of my unit and stopped by on May 1 to confirm and check out. Apparently since it was after midnight, I am charged for an additional month. No partial payment, no willingness to work with me. Just take the extra money because they think I have no choice. Called the 800 number for customer service...well that was a waste of time, it just forwards you to the location you rented from. Sadly, every chance they can get they will hit you with a charge, 12 hours over my limit and I owe an additional $180 plus late fees because no one bothered to respond to my messages I left about my unit. AVOID THIS PLACE AT ALL COST, or it WILL cost you...alot.

I have a great experience at the public storage. Fariba has been very professional and customer friendly.

I want to give my appreciation to Ms. Carla at the Sterling Blvd branch. She was so very helpful and sweet. She answered all my questions without hesitation. I was comfortable knowing that Carla was there to ensure me that my items are safe and secure. Thank you Carla From James P

Excelente customer service by fariba

Easy process, excellent customer service by fariba

Excelente customer service and celan property' Ethan you fariba make it Ray for me i recommamd to my friend and family this property

If you are at the facility and have any questions definitely drop into the main office the property manager was super helpful and informative. You can tell she takes the time to ensure the property meets cleanliness standards. great customer service, very fast and easy process. Would highly recommend! Thank you again Fariba

Amazing service the customer service are professional and lady work in the office ( fariba ) an awesome and the right person in the right place like she made my life easy thank you public storage:)

Farina did a excellent customer service, highly recommended

fariba walked me through process smoothly, highly recommend to everyone.

Good customer servic. Fariba is great gave me a walk through made sure I had everything i needed five stars for sure.

Exceent customer service by fariba

Farina very helpful, extremely reasonable, I’m looking forward to have another space here and strongly recommend to my friends and family, thank you Fariba

Have a nice experience in 28196 storage by Fariba

Exellent customer service i get from fariba

I wanted a simple, easy storage solution to clean out some clutter from my house. I had some of the best customer service I've ever experienced at Public Storage. They went above and beyond to make sure I was making the best decision for my storage needs. I really appreciate all of their help. I had a great experience at Public Storage and I would honestly refer it to my friends. This place is very convenient for me.

This is now the second time I’ve come to this location and been lied to and told something completely different then what I was told the first time, I will never come back to this unit when I can FINALLY get my stuff out

This is the worst service I have ever had in my life. The so called “manager” is NOT helpful and was very rude. She charged me for something I specifically told her “no thank you” for and decided to take my money anyways. Was was supposed to be a $25 payment turned into my card getting charged $70. This is a horrible place and I will be removing my storage.

Excellent service, very efficient, Fariba was excellent 👍, easy to sign in , facility is clean and safe .

Fariba is so amazing. Courteous and welcomed me into select a unit. Best experience ever!

Fantastic customer service by fariba

Good clean convenient.

Fariba is very helpful un the proceso I highly recommand this property

Fariba is a great help. She is knowledge about the size needed and very clear about the parameters of all aspects of storage. Highly recommend!

The location was easy to find right off a major highway. The service was great. Carla was awesome and very helpful.

Fariba was invaluable and fast in securing a storage unit for our non-profit. We are so grateful.

fariba was helpful in all process want say thank you for all your hard working.

Fariba was extremely helpful and attentive. Definitely recommend this place and will be using for future needs.

Nice place

Purchased a lot of packing material and the Manger was extremely helpful. Will definitely come back to this location.

Excelente service

Fariba is a great and helpful lady and they have the best storage in the area!!

This facility is very clean and the staff is friendly and willing to help with any questions or concerns that I have. I store items for my business here and will continue to use this facility as long as it and my business are standing.

I came in to find out more information about storing some personal belongings. Fariba was super duper helpful and got me set up with a storage unit. I have some friends that are looking for places to store items and I will be recommending them to talk with Fariba. I feel like the price is reasonable and that my things will be safe and sounds.

Very helpful service. Overall positive experience and great price.

Great service, as always. Renting a unit and now parking space!

Way more convenient to lease

I like this property, clean and Fariba answered all my questions, got all my information from her!

Was really excellent customer service manager has best attitude with customer thanks

Miss fariba is fabulous great personality I enjoy having her around thank you

Fantastic Fariba !

Fariba was a wonderful help getting me the unit and showi g it. Everything went smooth and quick.

Fariba was great in providing excellent customer service and I got a great deal. Will continue doing business here and encourage others to do the same.

Raquel is so patient & informative! She took the appropriate time to show us how each of the lock pads worked & gave us tips on timing of the gates. She also aptly sold us some Damp Check & a sofa cover so our things stay as safe & fresh as possible! Convenient location & super accessible storage units. 100% pleased!

I researched a dozen other local storage companies, and can say that Public Storage is by far the best deal out there. They often have discounts and special prices. I made an appointment, came, was assisted by Fariba, who did an excellent job, explained their policy and set everything up. I'm very happy with the deal she offered for storing my business van!! The area is secure, clean and under 24 hour surveillance. Totally recommend this company!

Excellent service, price and convenience. I recommend this place to everyone.

The best Service ever thank u so much

Horrible place! They closed out my account when not authorized and had bugs that are my wood furniture.

Excellent service by fariba

Excellent customer service.

Great job

The process was easy & fast. Staff very helpful.

Excelente servic, Fariña has done

Good service and the lady who works there is very helpful. Thanks

The best sevice

Fariba excellent

Fariba is awesome, welcoming, with a great smile and customer service skills. A+ You are a ROCK STAR!!!!

Fariba was amazing. Thank you

Fariba is very kind and helpful helping me set up the unit.

Nice property and strong staff,thanks FARIBA

Fariña working wonderful and has strong customer service te property os so clan i recomanded this property ti everyone.

Farina is the best and thank you for the caring professional service☀️

Fariba was so helpful for my rental today and I'm glad to renting space in her property

I had a great experience at this facility; Fariba did a great job working with me on my space rental, and I will definitely be back. The facility is clean, secure, and the staff is great.

I was very pleased with the service i received from Fariba when i rented the unit.

What has happened to this property? Did the DM come by and clean it up, No, the new Property Manager FARIBA has taken charge at cleaning up the facility, office & the outside property. Go FARIBA five stars for her, Otto

Farina is a perfect manager and have excellent customer services and I recommend to everyone this property

Fariba the manager at the Sterling Virginia location have a excellent customer service and she keep the environment clean and she respond to question professionally

I worked with David from start to finish and he was very professional, insightful and friendly. He made my first experience with Public Storage swift and was very detailed with his information and answers to my questions. Let him help your next storage move as great as he made mine. I highly recommend this location. Thanks David! :)

Good storage unit

David was very professional and efficient. He had a great sense of humor and was patient with me. He showed the storage to me. Gave great info on the property to help me settle on what was best for me. It was a pleasure doing business with him. I will do more business when I need storage with david....howard gray

David was amazing at explaining how Storage will work well for what I will need moving forward and what all my options are. Ask for him anytime you need personalized service. I can't wait to work with him in the future for my friends too. Great Place.

First storage unit rental for me. Raquel was very helpful, personable, and answered all my questions.

David was totally darling. Really helped out considering I drove cross country. Had no problems setting up and getting into a unit to deposit my things.

Had the pleasure of meeting and being helped by Saxon (great name by the way). He was very nice and informative from the get go. I came in needing just a single month rental of a unit and he aided me in finding the proper sized unit to fit my storage needs. He was very detailed and concise in explaining things like payments and the insurance. Had a pleasant conversation as well and gave me a good welcome to Virginia (I just moved here from California). Overall very good experience and I'd giving that man a raise/promotion/whatever necessary to keep him working there.

Have nothing but props to give to David and this facility! I have had a small unit for 5 months, and yesterday came upon a circumstance where I needed a large unit IMMEDIATELY. David was able to locate the perfect unit for my situation, and was able to get all of my paperwork done in a very short amount of time. I was able to vacate my apartment and get everything into my storage unit all within a matter of hours after working with David.

The customer service I received from David was excellent! He was informative and kind and the process was quick and easy!

David was very helpful in finding the right size storage for my needs at an unbeatable price!

The customer service was excellent. David was careful to make sure that I was paying the as-advertised price for my unit despite a discrepancy in the computer system. He also made sure I was able to use the lock and codes to get into my unit on my own.

I had the pleasure of interacting with David today and he was everything I could've asked for and more! He thoroughly went through rules and regulations to insure my security, showed me how to use the gate key, showed the storage unit I'd be renting, & told me all about the accessories I'd need while moving. All the formalities while making it as painless and fun as possible! Cause how fun is renting out a storage unit? A great employee with an even better work ethic.

Amazing service, everything was fast and straight forward. Everyone was nice and helpful.

Good prices

David provided superub customer service.

David was great!! Very informative and made the process very easy!! He made some recommendations on their products.

David was great getting me set up. Very clear, upbeat, attentive. All prices and deals were as advertised. Unit was clean. The emphasis on the up-sell was a little off-putting, but David did a good job trying.

I have rented with public storage many times in the past for moving. Moving isn’t fun but it’s nice when you have help. Public storage has always been there for me and this time was no different. The manager, David was very friendly and helped me pick out boxes and bags for my furniture. Thank you Public Storage!

Great convo with David, who also really helped me when I was in a bind! Thanks and thank you guys for being understanding!

David was very helpful. I will refer Public Storage to my associates. Thanks David

Good deal and David was extremely friendly, helpful, and professional.

Good price and manager nice person

As a former Store Manager for Radio Shack, I can say that the professional, and courteous I received made an impact as to who I refer for storage services in the future. You have an excellent employee in Chris.

love the employees here, very helpful and informative

Chris and Dave really helped me out and made check in a snap. Rented from here before and will continue to rent here in the future. Cheers 🥂

Friendly staff and clean units!

I've been using this location for several months. David and Chris have both always been extremely helpful. The prices are definitely reasonable and both units I've rented have been in good condition. Highly recommended.

Very friendly and professional service. I would highly recommend.

I was assisted by David. I must say I was very satisfied with the service provided by David- informative, efficient, articulate, friendly, polite and the list goes on. Thank you for an easy Process! Much appreciated.

Great prices and location! Chris was super friendly and personable!

I would highly recommend public Storage for moving. David the manager was extremely professional and efficient in helping me with my storage needs

Great staff, very friendly and quick! Sarah was awesome and got me in and out as fast as possible with a new storage spot.

Rented space here and I am very pleased with the service. Sarah was efficient, friendly and helpful. The location and prices are hard to beat. This is my second time renting from Public Storage and I have always had a great experience.

Overall great experience, the young lady up front was friendly and very helpful! Would recommend to others!

This Public Storage experience was very good. Sarah was very helpful and courteous. The units were clean and well maintained and access was secure but straightforward. Sarah explained everything in detail and the process was very easy.

very pleasant experience. Sarah (site manager) was very helpful and had fantastic customer service.

Good staff, so far a great experience.

My boyfriend and I stopped by this location today and were very pleased by the experience that Sarah had given us. She has such a great personality and was very helpful with our search. So helpful, that we just went ahead and rented out a storage unit without looking anywhere else (not exaggerating). We shared a lot of laughs which is a great quality to find whenever you're out and about or if you're having a stressful week. She also gave us a lot of helpful tips when storing our items. This place is also in a nice location so you're not fighting a lot of traffic like you would be if it was off of a main road. No wonder this place has a 4.9 star review. Keep it up Public Storage and Sarah!

Chris y Sarah son muy amistosos y Chris me ayudó a intercambiar mi espacio pues el que me dieron inicialmente era muy pequeño. Resolvieron mi problema rápidamente.

Needed boxes to complete a job close by and Sarah was very helpful in the process but they did not have sharpies. I also inquired about a storage unit in which she was very knowledgeable. Overall great customer service.

Sarah was amazing Great job showing the unit Incredible personality Did a great job preparing moving in

Friendly manager, reasonable rates, easy to access but secure facility

Muy buena atención sarah es excelente en atención al costumer había estado visitando otros lugares pero nada q ver con la buena atención que recibí allí. 😁

I have had the best experience with Public Storage in Sterling VA. The unit was the right size for my belongings and the location was very convenient. I had to leave the country unexpectedly on personal business and Sarah was the best! She called me every week to check on me and also let me know the date the storage was due. She knew that I was a bit in a frenzy but she helped me through the entire ordeal. She is the best and I know that I will be doing business with her for a very long time. Not only is she very professional, she actually cares!

I like that is convenient to my Locale. Sarah has been a great help with renting a unit for me.I hope more Public Storage has more employee's like her.

Friendly staff, unbeatable prices!

Sarah she is grate worker. She is outstanding and good with helping customer the positive attitude she have and energy its phenomenal. Good to work with.

Sarah was great! Very enthusiastic and informative. The facility was clean and well kept.

I recently went into Public Storage to purchase some boxes and ask questions about how the storage facility works. Sarah was extremely helpful and gave great advice to which boxes to use when moving fragile items and clothing, and explained the process of renting a unit in detail. Sarah was extremely knowledgeable.

My experience so far with Public Storage has been outstanding. Sarah was extremely professional, kind and helpful with completing my rental move-in. She stayed late after closing time to make sure that everything was in order and then called the following day to make sure that my move went okay. I would recommend this Public Storage facility to anyone!

I recently rented a unit at the 28196 location and found the experience to be helpful and great. I can't say enough about the professionalism of Sarah the property manager. Thanks

I recently met and spoke to the manager,Sarah. I wanted a space to park our truck and enclosed trailer. Sarah was extremely courteous and helpful. She took us to the space and explained everything regarding the rental and security at the location. She was genuinely thorough and patiently answered all of our questions. We proceeded to the office and completed all the necessary paperwork and Sarah made it all stress free. We had a wonderful experience and hope to see Sarah again at the facility. She is great and definitely is a great manager worthy of my praise.

I just searched the area for a new rental space and chose this location simply due to the customer service. I confirmed some details with the property manger Sarah, made my reservation online, then got a follow up from Miguel (sp?). Both were extremely polite and knowledgable. Sarah handled my rental agreement and explained everything clearly, making sure that what I was renting was exactly what I needed. Top shelf service ! !

Public Storage can be a pain in the #&% when you are late paying your bill or you're not the primary name on the account, but Sarah always has a smile and pleasant personality and is very helpful when conducting business. She ultimately was the 1 person responsible on helping me put my email address on the account even though I'm the backup/secondary person. She also provided good advice and other pertinent info to assist me. She is great representation for the company.

Miguel was excellent. Great job.

Stopped by to get some boxes for some items I'm sending to a friend and Miguel helped me find the perfect boxes. He was really nice and helpful! I know exactly where I'm going if I need any more in the future!

I was pleased with the service that I received from the property manager Sarah. She did a great job explaining the whole contract and making sure that the correct storage space fit my needs. Thank you Sarah!

CLEAN FACILITY, GREAT CUSTOMER SERVICE I purchase items from the store from time to time, boxes and such and I need to say that I've seen a notable improvement in the cleanliness and care to the facility since the January time frame. Sarah has been super helpful. When I require a storage unit I will definitely come to this Public Storage.

Miguel me ayudó mucho y fue super amable. Lo recomiendo a todos.

My parents have a storage unit here and every now and then I'll either come with them to check on it or just drop by myself and I always look forward to seeing Sarah. She's super helpful, knows the property, and knows how to work with customers so we feel like we're in good hands. My parents just moved to the area and needed to store some antiques (generations old) and were initially pretty worried about it but Sarah but us feel great about the security, cleanliness, and anytime they have questions Sarah is there to answer them. It's by far the best experience we have ever had with a storage property/unit.

Great experience, property is well kept. Management and Sarah at the front desk are awesome!

Hi, Ive been in and out of storages for many years. I run a karaoke business and need storage to accommodate the large equipment I haul from gig to gig. This is the 1st time I have been truly please with the service. Julio is a wonderful caring manager that makes sure you have everything and anything you need. One example is the day my key broke on my lock. He quickly locked up my storage with one of his own locks and called me. I was on my way to get the spare key. These days, that kind of service is hard to find!

Julio the property manager was so nice and helpful. Beyond glad I picked this place for our storage needs!

I went in a couple days ago to get some boxes and was impressed with the product knowledge of the property manager, Marvin. He was helpful with everything, definitely worth going there for packing supplies

I've been a customer with public storage for the past 7 months now and the customer service has been great. Marvin has helped me with all my questions and small issue I've had like my gate code not working or not having a light bulb in my unit. I would recommend this place to other

Marvin's service here has been absolutely amazing since the day we started! I rented there for a few months and he always greeted me with a smile and asked if I needed anything whenever I went to my unit. Great service and a great facility!

Estamos muy contentos y satisfechos de la manera que Marvin nos atiende y ayuda

I drooped by to ask information at sterling location thank you for Aida and Marvin I got all the information I need, best team with great customer service.

Great company.

I requested a lock request and Marvin and Sara were quick to get it done. They were able to get the lock cut with enough time for us to move out before having to return our truck we rented.

I called and visited Public Storage today, and the customer service was great! Ibrahim took my call and helped me when I came to view the unit. On the phone he was patient and answered all of my questions. When I showed up 30 minutes later, Ibrahim was ready to show me my unit and helped me figure out the lock for the unit (which I kept fumbling with). The unit itself was as advertised and the lot was much cleaner than a few other places I had looked at. I had a lot of requests, had to leave because I forgot my card, and asked a lot of questions but Ibrahim kept smiling and kept helping. Would definitely recommend!

I visit public storage in Sterling VA last week ,the lady in charge Aida was very helpful knowledgeable ,and professional . Thanks Aida Merry Christmas and happy new year

very nasty disruptive and customer would not donnette do her job. she was very helpful with the rest of us and he kept interuptingf her to finish.she was excellent in keeping her calm.

my experience with Aida was amazing. It was my first time with a storage. Aida helped me step by step with a great professionality and highly friendly service. thanks! thanks! thanks!

The experience I had with Donette B was exceptional!!! She was very professional, helpful, and very knowledgeable about the property. I appreciated her thoroughness in assisting me with the storing of my property.

I love this place Aida was friendly and very accommodating . Great customer service. Thank you so much Aida for your help.

Stop wasting time looking for the best Public storage service they or in sterling the team here is helpful and friendly I love this places. keep up the good work.....

The service was great. The personnel (Donette) in the office sets always polite and accommodating.

Dinette was a great help and a good experience

Since the beginning I felt comfortable with the service they gave me Definitely I will recommend it. Thank you Perla

Perla has always been very friendly and helpful with any questions whenever I was at the office. Great employee !!

I'm with my Storage 4 years now and had a little misunderstanding about my Payment, but with the help of Perla and the Agent from customer service every thing workedout fine. Thank you Perla!

Very clean and well maintained units. The manager, Perla, has been fantastic. Always helpful and a great representative of Public Storage

Great service, convenient, clean, perfect for what I needed. The customer service rep, Perla was awesome and very informative.

The place was absolutely clean and in perfect condition. The customer care was very good and professional. Perta Schaekel went out her way to explain everything and make sure I understood exactly how everything worked. Her smile and caring attitude was a pleasant surprise in today's world and an testament to great customer care.

Absolutely love this place! I called all around the area, before deciding to choose Public Storage in Sterling. I am so glad I did. The people who work there are always friendly and helpful specially Perla. Cannot beat the price for the size of the unit I rented. I love the ease of use! The security is great and I love that. And I love that they call and remind you about your rent so you don’t get a late fee. Thank you, Public Storage Perla and staff!!

Perla waas Great!From the moment that I called to the time I put a lock on my Storage Space,I new I was in Good Hands.Perla was able to help me decide the right size space so as to fit my Budget.I hope other people are Lucky enough to have Perla help them with their Storage Needs Thanks Perla, Paul Bloom

I was out of time and in need of storage space one morning. I called around to various storage facilities to find a unit. I was surprised at the the customer service and knowledge I received at some of the storage facilities. The reason I picked Public Storage was because of Perla Shaekel, customer service, professionalism and knowledge. She was very informative on the phone and was genuinely concerned in finding the best storage for my need. I give Perla two thumbs up.

I use this facilty to store my boat. Perla Schaekel provides outstanding customer service ! If you are looking for storage, check this location out !

One of the reasons that made me rent with Public Storage was the great service I got when I called. Unfortunately I do not remember his name but it was really good. And of course, during and after the stress of moving, there is nothing better to be receive a great services from someone like Pearl. She was nice and showed me that she cared about my needs. Thank you so much Pearl, and Public Storage.

After a bad experience with a nearby storage facility(AAAA Storage), I headed over to this Public Storage facility. Still a little irritated, Perla listened to me complain, which I later apologized for. The point is...she listened, talked me through it, and was patient with me. She certainly did not have to be so nice, and I really appreciated that. Anyway, on to the review.... It's nice to be greeted at this place. Perla was extremely helpful, and walked me through the process(first time storage user here). Not one time did I feel rushed and not one time did I feel pressured. She was generally caring and concerned that I was comfortable with my unit and with the price. I truly appreciated this, and it helped to turn my day around. I highly recommend this place. It was clean, well managed, and had a welcoming feeling to it. The AAAAStorage place was unbelievable, and I am happy now that I ended up with the Public Storage facility on South Sterling Blvd. Thank you Perla!

Perla Schaekel was very nice and helpful, totally call her. I got a great deal on the unit. She said she would help make sure the enterance to my unit was clear, because a lawnscaping company has there trailor in front of my door.